Infrastructure Engineer Either-Skelmersdale/Sheffield/Scarborough (4 days on site half day WFH Friday) Up to 50,000 + On-Call Allowance + Benefits An experienced Infrastructure Engineer is required for our manufacturing client to join their IT team. Working closely with the Infrastructure Manager, you'll support and improve the organisation's core infrastructure, security and networking environments across a multi-site UK operation. Key Skills/Technologies: Windows Server Active Directory Networking and firewalls Backup and disaster recovery solutions Microsoft 365 Cyber security best practices Responsibilities: Opportunity to work across infrastructure, networking and security projects Small, collaborative team with real ownership and responsibility Ideal Background: We're looking for someone who can hit the ground running with strong infrastructure experience and minimal supervision. Experience within a manufacturing environment would be advantageous but isn't essential. If you're an experienced Infrastructure Engineer looking for a hands-on role with broad technical exposure, please get in touch.
Aug 19, 2026
Full time
Infrastructure Engineer Either-Skelmersdale/Sheffield/Scarborough (4 days on site half day WFH Friday) Up to 50,000 + On-Call Allowance + Benefits An experienced Infrastructure Engineer is required for our manufacturing client to join their IT team. Working closely with the Infrastructure Manager, you'll support and improve the organisation's core infrastructure, security and networking environments across a multi-site UK operation. Key Skills/Technologies: Windows Server Active Directory Networking and firewalls Backup and disaster recovery solutions Microsoft 365 Cyber security best practices Responsibilities: Opportunity to work across infrastructure, networking and security projects Small, collaborative team with real ownership and responsibility Ideal Background: We're looking for someone who can hit the ground running with strong infrastructure experience and minimal supervision. Experience within a manufacturing environment would be advantageous but isn't essential. If you're an experienced Infrastructure Engineer looking for a hands-on role with broad technical exposure, please get in touch.
CHANNEL MANAGER - UK & EMEA (CYBER SECURITY) FULLY REMOTE UP TO 80,000 + PROGRESSION THE OPPORTUNITY: Get Recruited are recruiting on behalf of a rapidly growing Cyber Security business that is expanding its commercial team. Due to continued growth, they are looking to appoint an experienced UK & EMEA Channel Manager to take ownership of their partner ecosystem across the region. This is a fantastic opportunity for an experienced Channel Manager who has built strong relationships across the Cyber Security channel and thrives in a fast-paced, scale-up environment. You'll play a key role in developing and growing a network of value-added resellers (VARs), distributors, MSPs and strategic technology partners, helping to drive partner-generated revenue across the UK and Europe. This role would suit someone currently working as a Channel Manager, Senior Channel Manager, Partner Manager, Alliance Manager, Channel Sales Manager or Strategic Partner Manager within the Cyber Security sector. THE CHANNEL MANAGER ROLE: Recruiting, developing and managing strategic channel partners across the UK and EMEA Managing and growing relationships with existing VARs, distributors, MSPs and technology partners Driving partner-generated pipeline and revenue against agreed commercial targets Creating and executing partner business plans to maximise growth opportunities Delivering partner onboarding, enablement programmes and ongoing engagement initiatives Working closely with the marketing team on joint campaigns, events and demand generation activity Identifying new partner opportunities across target markets and expanding the partner network Building strong executive-level relationships with key channel partners Collaborating with internal sales and technical teams to maximise partner success Monitoring partner performance, forecasting pipeline and reporting against KPIs THE PERSON: Current or previous experience as a Channel Manager, Partner Manager, Alliance Manager or similar within the Cyber Security industry At least 5 years' experience building and managing channel partnerships Proven experience working with security-focused VARs, distributors, MSPs and strategic technology partners across the UK and Europe Demonstrable success recruiting, enabling and growing channel partners to generate measurable revenue Experience developing partner business plans, enablement programmes and joint go-to-market initiatives Strong knowledge of the Cyber Security market, ideally within endpoint security, network security, data security or related enterprise security solutions Commercially driven with excellent relationship management, negotiation and communication skills A proactive, self-motivated individual who enjoys building channels within a high-growth technology business Comfortable operating autonomously whilst working collaboratively across sales, marketing and technical teams By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.
Aug 19, 2026
Full time
CHANNEL MANAGER - UK & EMEA (CYBER SECURITY) FULLY REMOTE UP TO 80,000 + PROGRESSION THE OPPORTUNITY: Get Recruited are recruiting on behalf of a rapidly growing Cyber Security business that is expanding its commercial team. Due to continued growth, they are looking to appoint an experienced UK & EMEA Channel Manager to take ownership of their partner ecosystem across the region. This is a fantastic opportunity for an experienced Channel Manager who has built strong relationships across the Cyber Security channel and thrives in a fast-paced, scale-up environment. You'll play a key role in developing and growing a network of value-added resellers (VARs), distributors, MSPs and strategic technology partners, helping to drive partner-generated revenue across the UK and Europe. This role would suit someone currently working as a Channel Manager, Senior Channel Manager, Partner Manager, Alliance Manager, Channel Sales Manager or Strategic Partner Manager within the Cyber Security sector. THE CHANNEL MANAGER ROLE: Recruiting, developing and managing strategic channel partners across the UK and EMEA Managing and growing relationships with existing VARs, distributors, MSPs and technology partners Driving partner-generated pipeline and revenue against agreed commercial targets Creating and executing partner business plans to maximise growth opportunities Delivering partner onboarding, enablement programmes and ongoing engagement initiatives Working closely with the marketing team on joint campaigns, events and demand generation activity Identifying new partner opportunities across target markets and expanding the partner network Building strong executive-level relationships with key channel partners Collaborating with internal sales and technical teams to maximise partner success Monitoring partner performance, forecasting pipeline and reporting against KPIs THE PERSON: Current or previous experience as a Channel Manager, Partner Manager, Alliance Manager or similar within the Cyber Security industry At least 5 years' experience building and managing channel partnerships Proven experience working with security-focused VARs, distributors, MSPs and strategic technology partners across the UK and Europe Demonstrable success recruiting, enabling and growing channel partners to generate measurable revenue Experience developing partner business plans, enablement programmes and joint go-to-market initiatives Strong knowledge of the Cyber Security market, ideally within endpoint security, network security, data security or related enterprise security solutions Commercially driven with excellent relationship management, negotiation and communication skills A proactive, self-motivated individual who enjoys building channels within a high-growth technology business Comfortable operating autonomously whilst working collaboratively across sales, marketing and technical teams By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.
eDiscovery Senior Technical Project Manager London/hybrid (but remote from UK could be considered for an exceptional person) The Firm: Highly reputable international Legal Practice undergoing expansion in the eDiscovery Practice. The Role: Provide the eDiscovery team with technical, strategic and practical know how on eDiscovery services. Successfully deliver and assist others in the delivery of eDiscovery projects. Assist with the management of the eDiscovery team The Individual: Have proven experience of successfully supporting projects with all aspects of eDiscovery processes. Experience of using eDiscovery products such as Relativity, Reveal, Disco, Axcelerate, Nuix, and also know or happy to learn Sharedo or Opus2. You will be very technically adept and if not a Relativity Master be well on your way with an understanding across the tool and other tools (mentioned above). Delivery: Accountable for ensuring quality control process is adhered to in delivery of all services Ensure your Manager is made aware of all tasks, projects and the approach to delivery is discussed and confirmed with them Create recommendations, project plans, cost estimates, procedures and specifications, ensuring quotes are provided and instructions are agreed in writing Data processing of material received in various formats including native and load file mapping and ingestion, as well as exception handling Setup and customisation of Relativity , running searches and culling data, creating review batches, customising coding templates, creating user roles and related permission settings Carry out native and load file productions according to specifications Resolve 1st line support queries and work with our 2nd & 3rd line support to ensure technical issues are resolved Be a reference point for service issues, escalating any complaints from the Practice immediately to the team Manager and working with the Manager to address these Ensure defensible processes and data security procedures are adhered to at all times Administration of software and hardware used by the eDiscovery team Responsible for the successful end-to-end delivery of eDiscovery projects, including processing data, creating productions for disclosure/investigation, leveraging TAR functionality, Early Case Assessment tools. Also GenAI solutions, eBundling and case management solutions Keep up to date with developments by attending seminars and presentations on relevant services and technology, ensuring knowledge is shared and training is provided to all team members About Brimstone Consulting: We specialise in finding highly qualified staff in the following areas: E-Discovery and Digital Forensics; Payments; Fraud - (AML/CTF, Investigation, CFE s etc.); Risk - (Credit, Regulatory, Liquidity, Market, Analysts-SAS, SPSS etc.); Compliance/Corporate Governance ; IT - (full SDLC- BA s PM s , Architects, Developers etc.); Big Data and Data Analytics - (MI/BI/CI); InfoSec and Cyber Crime; Audit; Accountancy and Finance Brimstone Consulting acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. Brimstone Consulting is an equal opportunities employer. Due to time constraints we can only reply to applicants that match our clients specifications. Our Data Protection number: ZA(phone number removed)
Aug 19, 2026
Full time
eDiscovery Senior Technical Project Manager London/hybrid (but remote from UK could be considered for an exceptional person) The Firm: Highly reputable international Legal Practice undergoing expansion in the eDiscovery Practice. The Role: Provide the eDiscovery team with technical, strategic and practical know how on eDiscovery services. Successfully deliver and assist others in the delivery of eDiscovery projects. Assist with the management of the eDiscovery team The Individual: Have proven experience of successfully supporting projects with all aspects of eDiscovery processes. Experience of using eDiscovery products such as Relativity, Reveal, Disco, Axcelerate, Nuix, and also know or happy to learn Sharedo or Opus2. You will be very technically adept and if not a Relativity Master be well on your way with an understanding across the tool and other tools (mentioned above). Delivery: Accountable for ensuring quality control process is adhered to in delivery of all services Ensure your Manager is made aware of all tasks, projects and the approach to delivery is discussed and confirmed with them Create recommendations, project plans, cost estimates, procedures and specifications, ensuring quotes are provided and instructions are agreed in writing Data processing of material received in various formats including native and load file mapping and ingestion, as well as exception handling Setup and customisation of Relativity , running searches and culling data, creating review batches, customising coding templates, creating user roles and related permission settings Carry out native and load file productions according to specifications Resolve 1st line support queries and work with our 2nd & 3rd line support to ensure technical issues are resolved Be a reference point for service issues, escalating any complaints from the Practice immediately to the team Manager and working with the Manager to address these Ensure defensible processes and data security procedures are adhered to at all times Administration of software and hardware used by the eDiscovery team Responsible for the successful end-to-end delivery of eDiscovery projects, including processing data, creating productions for disclosure/investigation, leveraging TAR functionality, Early Case Assessment tools. Also GenAI solutions, eBundling and case management solutions Keep up to date with developments by attending seminars and presentations on relevant services and technology, ensuring knowledge is shared and training is provided to all team members About Brimstone Consulting: We specialise in finding highly qualified staff in the following areas: E-Discovery and Digital Forensics; Payments; Fraud - (AML/CTF, Investigation, CFE s etc.); Risk - (Credit, Regulatory, Liquidity, Market, Analysts-SAS, SPSS etc.); Compliance/Corporate Governance ; IT - (full SDLC- BA s PM s , Architects, Developers etc.); Big Data and Data Analytics - (MI/BI/CI); InfoSec and Cyber Crime; Audit; Accountancy and Finance Brimstone Consulting acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. Brimstone Consulting is an equal opportunities employer. Due to time constraints we can only reply to applicants that match our clients specifications. Our Data Protection number: ZA(phone number removed)
Infrastructure Engineer Either-Skelmersdale/Sheffield/Scarborough (4 days on site half day WFH Friday) Up to £50,000 + On-Call Allowance + Benefits An experienced Infrastructure Engineer is required for our manufacturing client to join their IT team. Working closely with the Infrastructure Manager, you'll support and improve the organisation's core infrastructure, security and networking environments across a multi-site UK operation. Key Skills/Technologies: Windows Server Active Directory Networking and Firewalls Backup and disaster recovery solutions Microsoft 365 Cyber security best practices Responsibilities: Opportunity to work across infrastructure, networking and security projects Small, collaborative team with real ownership and responsibility Ideal Background: We're looking for someone who can hit the ground running with strong infrastructure experience and minimal supervision. Experience within a manufacturing environment would be advantageous but isn't essential. If you're an experienced Infrastructure Engineer looking for a hands-on role with broad technical exposure, please get in touch.
Aug 19, 2026
Full time
Infrastructure Engineer Either-Skelmersdale/Sheffield/Scarborough (4 days on site half day WFH Friday) Up to £50,000 + On-Call Allowance + Benefits An experienced Infrastructure Engineer is required for our manufacturing client to join their IT team. Working closely with the Infrastructure Manager, you'll support and improve the organisation's core infrastructure, security and networking environments across a multi-site UK operation. Key Skills/Technologies: Windows Server Active Directory Networking and Firewalls Backup and disaster recovery solutions Microsoft 365 Cyber security best practices Responsibilities: Opportunity to work across infrastructure, networking and security projects Small, collaborative team with real ownership and responsibility Ideal Background: We're looking for someone who can hit the ground running with strong infrastructure experience and minimal supervision. Experience within a manufacturing environment would be advantageous but isn't essential. If you're an experienced Infrastructure Engineer looking for a hands-on role with broad technical exposure, please get in touch.
We are a Global Recruitment specialist that provides support to the clients across EMEA, APAC, US and Canada. We have an excellent job opportunity for you. Role Title: Microsoft Viva Architect Location: London/Hybrid-2/3 days Duration:31/03/2027 Rate: 494GBP/Day(Inside IR35) Role Description: We are seeking an experienced.*Microsoft Viva Architect* to lead the design, architecture, and implementation of enterprise-wide Employee Experience and Workforce Insights solutions using the Microsoft Viva suite. This role will be responsible for translating business and functional requirements into scalable, secure, and future-ready solutions that align with organizational objectives, technology standards, and governance frameworks. The ideal candidate will possess deep expertise across the Microsoft 365 ecosystem, including.*Viva Insights, Viva Engage, Viva Learning, Viva Connections, Viva Goals, Microsoft Teams, SharePoint Online, Power Platform, Azure, and Microsoft Graph*. The individual will work closely with business stakeholders, HR teams, enterprise architects, data teams, security teams, and implementation partners to define and deliver an integrated employee experience platform. Key Responsibilities Enterprise Architecture & Solution Design - Define the end-to-end architecture for Microsoft Viva-based employee experience and workforce analytics solutions. - Design scalable, resilient, and secure enterprise solutions aligned with business and technology strategies. - Develop target-state architecture, technology roadmaps, and implementation plans. - Create high-level and detailed solution architecture documents, including conceptual, logical, and physical architecture models. - Ensure alignment with enterprise architecture principles, governance standards, and compliance requirements. - Lead architecture reviews and provide technical direction throughout the project life cycle. Microsoft Viva Strategy & Implementation - Architect solutions leveraging the Microsoft Viva suite, including: - Viva Insights - Viva Connections - Viva Learning - Viva Engage - Viva Goals - Viva Amplify - Design integrated employee experience platforms utilizing Microsoft 365 services and collaboration tools. - Drive Viva adoption strategies and define enterprise rollout frameworks. - Establish best practices and standards for Viva implementation across business units. Workforce Analytics & Insights Architecture - Design enterprise workforce analytics solutions using Viva Insights and Microsoft Graph data. - Support organizational effectiveness initiatives by enabling advanced employee and collaboration insights. - Define KPI frameworks and analytical models supporting employee engagement, wellbeing, productivity, and collaboration. - Design architectures supporting scalable reporting and analytics platforms. - Ensure responsible use of organizational and employee data while adhering to privacy requirements. Microsoft 365 & Collaboration Architecture - Architect integrated solutions across: - Microsoft Teams - SharePoint Online - OneDrive - Exchange Online - Microsoft Graph - Power Platform - Design employee communication, engagement, and collaboration solutions. - Develop reusable architectural patterns and reference implementations. - Optimize user experience across digital workplace platforms. Integration & Data Architecture - Define integration strategies across HR, learning, productivity, and collaboration platforms. - Architect integrations with enterprise applications including: - Workday - SAP SuccessFactors - Oracle HCM - ServiceNow - Learning Management Systems (LMS) - Design secure APIs and data exchange mechanisms. - Define information architecture, metadata, and content governance standards. Security, Compliance & Governance - Ensure solutions comply with organizational security policies and industry regulations. - Design architectures supporting: - Data Privacy - Information Protection - Identity & Access Management - Compliance Monitoring - Retention & Governance Policies - Collaborate with cybersecurity and risk management teams during design and implementation phases. - Establish governance frameworks for Viva and broader Microsoft 365 environments. Leadership & Stakeholder Management - Act as the technical authority for Microsoft Viva initiatives. - Collaborate with executive stakeholders, HR leadership, Enterprise Architecture teams, and program managers. - Present architecture recommendations and implementation roadmaps to senior leadership. - Guide development, engineering, and implementation teams throughout delivery. - Mentor architects, consultants, and technical resources. Required Qualifications - Bachelor's degree in Computer Science, Information Systems, Engineering, or related discipline. - 10+ years of experience in Enterprise Architecture, Solution Architecture, or Microsoft Technologies. - 5+ years of experience designing and delivering Microsoft 365 solutions. - Proven experience architecting enterprise-scale employee experience, collaboration, or workforce analytics platforms. - Strong experience translating business requirements into enterprise architecture and solution designs. - Expertise in architecture frameworks, governance, and technology strategy. Preferred Qualifications - Hands-on experience with Microsoft Viva platform implementations. - Experience designing enterprise digital workplace solutions. - Exposure to workforce analytics and people insights solutions. - Experience within Banking, Financial Services, Insurance, or other highly regulated industries. - Knowledge of organizational change management and employee engagement programs. - Experience leading large-scale Microsoft transformation programs. Technical Skills Microsoft Technologies - Microsoft Viva Suite - Microsoft 365 - Microsoft Teams - SharePoint Online - OneDrive - Exchange Online - Microsoft Entra ID (Azure AD) - Microsoft Graph Data & Analytics - Viva Insights - Power BI - Microsoft Fabric - Azure Synapse Analytics - Azure Data Factory - Data Governance Frameworks Cloud & Integration - Microsoft Azure - Azure Integration Services - Logic Apps - API Management - Power Platform - Power Automate Architecture & Governance - Enterprise Architecture - Solution Architecture - Infrastructure Architecture - Integration Architecture - Security Architecture - Data Architecture Certifications (Preferred) - Microsoft Certified: Solutions Architect Expert - Microsoft 365 Certified: Enterprise Administrator Expert - Microsoft Certified: Identity and Access Administrator Associate - Microsoft Certified: Power Platform Solution Architect Expert - TOGAF Certification - Azure Solutions Architect Expert Key Competencies - Enterprise Solution Design - Strategic Thinking - Architecture Governance - Technology Leadership - Stakeholder Management - Workforce Analytics Strategy - Employee Experience Transformation - Digital Workplace Architecture - Risk & Compliance Management - Executive Communication Nice to Have - Experience with Viva Insights advanced analytics and organizational network analysis. - Experience integrating HR platforms and employee experience solutions. - Knowledge of AI-driven employee productivity and workplace analytics capabilities. - Familiarity with Microsoft Copilot for Microsoft 365 and its integration within Viva ecosystems. - Experience developing enterprise-wide digital workplace strategies. Success Measures - Successful definition and implementation of enterprise Viva architecture. - Alignment of employee experience platforms with business objectives and technology strategy. - Scalable and secure workforce analytics ecosystem established across the organization. - Increased user adoption and business value realization from Microsoft Viva investments. - Well-governed, compliant, and future-ready Microsoft 365 employee experience platform. - Delivery of a strategic roadmap enabling continuous enhancement of employee engagement, collaboration, and organizational effectiveness. If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.
Aug 19, 2026
Contractor
We are a Global Recruitment specialist that provides support to the clients across EMEA, APAC, US and Canada. We have an excellent job opportunity for you. Role Title: Microsoft Viva Architect Location: London/Hybrid-2/3 days Duration:31/03/2027 Rate: 494GBP/Day(Inside IR35) Role Description: We are seeking an experienced.*Microsoft Viva Architect* to lead the design, architecture, and implementation of enterprise-wide Employee Experience and Workforce Insights solutions using the Microsoft Viva suite. This role will be responsible for translating business and functional requirements into scalable, secure, and future-ready solutions that align with organizational objectives, technology standards, and governance frameworks. The ideal candidate will possess deep expertise across the Microsoft 365 ecosystem, including.*Viva Insights, Viva Engage, Viva Learning, Viva Connections, Viva Goals, Microsoft Teams, SharePoint Online, Power Platform, Azure, and Microsoft Graph*. The individual will work closely with business stakeholders, HR teams, enterprise architects, data teams, security teams, and implementation partners to define and deliver an integrated employee experience platform. Key Responsibilities Enterprise Architecture & Solution Design - Define the end-to-end architecture for Microsoft Viva-based employee experience and workforce analytics solutions. - Design scalable, resilient, and secure enterprise solutions aligned with business and technology strategies. - Develop target-state architecture, technology roadmaps, and implementation plans. - Create high-level and detailed solution architecture documents, including conceptual, logical, and physical architecture models. - Ensure alignment with enterprise architecture principles, governance standards, and compliance requirements. - Lead architecture reviews and provide technical direction throughout the project life cycle. Microsoft Viva Strategy & Implementation - Architect solutions leveraging the Microsoft Viva suite, including: - Viva Insights - Viva Connections - Viva Learning - Viva Engage - Viva Goals - Viva Amplify - Design integrated employee experience platforms utilizing Microsoft 365 services and collaboration tools. - Drive Viva adoption strategies and define enterprise rollout frameworks. - Establish best practices and standards for Viva implementation across business units. Workforce Analytics & Insights Architecture - Design enterprise workforce analytics solutions using Viva Insights and Microsoft Graph data. - Support organizational effectiveness initiatives by enabling advanced employee and collaboration insights. - Define KPI frameworks and analytical models supporting employee engagement, wellbeing, productivity, and collaboration. - Design architectures supporting scalable reporting and analytics platforms. - Ensure responsible use of organizational and employee data while adhering to privacy requirements. Microsoft 365 & Collaboration Architecture - Architect integrated solutions across: - Microsoft Teams - SharePoint Online - OneDrive - Exchange Online - Microsoft Graph - Power Platform - Design employee communication, engagement, and collaboration solutions. - Develop reusable architectural patterns and reference implementations. - Optimize user experience across digital workplace platforms. Integration & Data Architecture - Define integration strategies across HR, learning, productivity, and collaboration platforms. - Architect integrations with enterprise applications including: - Workday - SAP SuccessFactors - Oracle HCM - ServiceNow - Learning Management Systems (LMS) - Design secure APIs and data exchange mechanisms. - Define information architecture, metadata, and content governance standards. Security, Compliance & Governance - Ensure solutions comply with organizational security policies and industry regulations. - Design architectures supporting: - Data Privacy - Information Protection - Identity & Access Management - Compliance Monitoring - Retention & Governance Policies - Collaborate with cybersecurity and risk management teams during design and implementation phases. - Establish governance frameworks for Viva and broader Microsoft 365 environments. Leadership & Stakeholder Management - Act as the technical authority for Microsoft Viva initiatives. - Collaborate with executive stakeholders, HR leadership, Enterprise Architecture teams, and program managers. - Present architecture recommendations and implementation roadmaps to senior leadership. - Guide development, engineering, and implementation teams throughout delivery. - Mentor architects, consultants, and technical resources. Required Qualifications - Bachelor's degree in Computer Science, Information Systems, Engineering, or related discipline. - 10+ years of experience in Enterprise Architecture, Solution Architecture, or Microsoft Technologies. - 5+ years of experience designing and delivering Microsoft 365 solutions. - Proven experience architecting enterprise-scale employee experience, collaboration, or workforce analytics platforms. - Strong experience translating business requirements into enterprise architecture and solution designs. - Expertise in architecture frameworks, governance, and technology strategy. Preferred Qualifications - Hands-on experience with Microsoft Viva platform implementations. - Experience designing enterprise digital workplace solutions. - Exposure to workforce analytics and people insights solutions. - Experience within Banking, Financial Services, Insurance, or other highly regulated industries. - Knowledge of organizational change management and employee engagement programs. - Experience leading large-scale Microsoft transformation programs. Technical Skills Microsoft Technologies - Microsoft Viva Suite - Microsoft 365 - Microsoft Teams - SharePoint Online - OneDrive - Exchange Online - Microsoft Entra ID (Azure AD) - Microsoft Graph Data & Analytics - Viva Insights - Power BI - Microsoft Fabric - Azure Synapse Analytics - Azure Data Factory - Data Governance Frameworks Cloud & Integration - Microsoft Azure - Azure Integration Services - Logic Apps - API Management - Power Platform - Power Automate Architecture & Governance - Enterprise Architecture - Solution Architecture - Infrastructure Architecture - Integration Architecture - Security Architecture - Data Architecture Certifications (Preferred) - Microsoft Certified: Solutions Architect Expert - Microsoft 365 Certified: Enterprise Administrator Expert - Microsoft Certified: Identity and Access Administrator Associate - Microsoft Certified: Power Platform Solution Architect Expert - TOGAF Certification - Azure Solutions Architect Expert Key Competencies - Enterprise Solution Design - Strategic Thinking - Architecture Governance - Technology Leadership - Stakeholder Management - Workforce Analytics Strategy - Employee Experience Transformation - Digital Workplace Architecture - Risk & Compliance Management - Executive Communication Nice to Have - Experience with Viva Insights advanced analytics and organizational network analysis. - Experience integrating HR platforms and employee experience solutions. - Knowledge of AI-driven employee productivity and workplace analytics capabilities. - Familiarity with Microsoft Copilot for Microsoft 365 and its integration within Viva ecosystems. - Experience developing enterprise-wide digital workplace strategies. Success Measures - Successful definition and implementation of enterprise Viva architecture. - Alignment of employee experience platforms with business objectives and technology strategy. - Scalable and secure workforce analytics ecosystem established across the organization. - Increased user adoption and business value realization from Microsoft Viva investments. - Well-governed, compliant, and future-ready Microsoft 365 employee experience platform. - Delivery of a strategic roadmap enabling continuous enhancement of employee engagement, collaboration, and organizational effectiveness. If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.
Business Development Manager Birmingham - Permanent £60,000-£70,000 + 10% Commission VIQU have partnered with an established and growing Managed Service Provider to recruit a Business Development Manager. With a strong customer base across the legal, insurance and manufacturing sectors, the business delivers managed IT support, Microsoft solutions and cybersecurity services. This is an exciting opportunity for an experienced BDM to take ownership of new business development, build on an established proposition and play a key role in the continued growth of the organisation. Key Responsibilities of the Business Development Manager: Develop and execute a new business strategy to identify, engage and convert prospective customers Build and manage a healthy sales pipeline across target sectors Leverage existing networks and develop new relationships with key decision-makers Identify opportunities for managed IT support, Microsoft licensing and cybersecurity solutions Develop strategic relationships with prospective customers and understand their wider technology requirements Identify opportunities through networking, partnerships and relevant procurement channels Develop opportunities through government frameworks and public sector procurement routes Contribute to the wider commercial strategy and continued growth of the business Key Requirements of the Business Development Manager: Proven experience in a Business Development or new business sales role within the IT, MSP, technology or telecommunications sector Demonstrable success in winning new business and consistently developing a sales pipeline Strong commercial acumen and an understanding of selling technology services to businesses Experience selling managed services, IT support, Microsoft solutions or cybersecurity would be advantageous Experience with government frameworks or public sector procurement would be a significant advantage Strong communication, negotiation and relationship-building skills A self-motivated and commercially driven approach, with the ability to operate autonomously A consultative approach to sales, with a focus on developing long-term customer relationships The ambition to play a significant role in the continued growth and development of the business Apply now to speak with VIQU IT in confidence. Or reach out to Belle Hegarty via the VIQU IT website. Do you know someone great? We'll thank you with up to £1,000 if your referral is successful (terms apply). Business Development Manager Birmingham - Permanent £60,000-£70,000 + 10% Commission
Aug 19, 2026
Full time
Business Development Manager Birmingham - Permanent £60,000-£70,000 + 10% Commission VIQU have partnered with an established and growing Managed Service Provider to recruit a Business Development Manager. With a strong customer base across the legal, insurance and manufacturing sectors, the business delivers managed IT support, Microsoft solutions and cybersecurity services. This is an exciting opportunity for an experienced BDM to take ownership of new business development, build on an established proposition and play a key role in the continued growth of the organisation. Key Responsibilities of the Business Development Manager: Develop and execute a new business strategy to identify, engage and convert prospective customers Build and manage a healthy sales pipeline across target sectors Leverage existing networks and develop new relationships with key decision-makers Identify opportunities for managed IT support, Microsoft licensing and cybersecurity solutions Develop strategic relationships with prospective customers and understand their wider technology requirements Identify opportunities through networking, partnerships and relevant procurement channels Develop opportunities through government frameworks and public sector procurement routes Contribute to the wider commercial strategy and continued growth of the business Key Requirements of the Business Development Manager: Proven experience in a Business Development or new business sales role within the IT, MSP, technology or telecommunications sector Demonstrable success in winning new business and consistently developing a sales pipeline Strong commercial acumen and an understanding of selling technology services to businesses Experience selling managed services, IT support, Microsoft solutions or cybersecurity would be advantageous Experience with government frameworks or public sector procurement would be a significant advantage Strong communication, negotiation and relationship-building skills A self-motivated and commercially driven approach, with the ability to operate autonomously A consultative approach to sales, with a focus on developing long-term customer relationships The ambition to play a significant role in the continued growth and development of the business Apply now to speak with VIQU IT in confidence. Or reach out to Belle Hegarty via the VIQU IT website. Do you know someone great? We'll thank you with up to £1,000 if your referral is successful (terms apply). Business Development Manager Birmingham - Permanent £60,000-£70,000 + 10% Commission
Cyber Engineering Consultant Bristol 4-month contract Paying up to Circa 79p/h (Inside IR35) Please note - Due to the nature of the work, you'll be required to hold or be eligible to obtain a high level of UK Security Clearance Responsibilities : Managing risks and services in accordance with customer, regulatory and legislative expectations. Supporting the delivery of security aspects to the company's core products to external stakeholders (inclusive of Radars, Lasers, Operational Technology, Information Technology). Engaging with engineering teams and delivery of all facets of cyber and information security related to the delivery across the engineering lifecycle - from requirements all the way through to in-service support and maintenance. Exposure to product architectures, encapsulating technologies such as electro-optics, radars, lasers. Essential Skills & Experience A degree in an engineering discipline and/or degree in a cyber security discipline, OR equivalent recognised professional cyber security certification. Proven experience operating in a Cyber/Engineering Role. Involvement in MOD accreditation and secure by design processes (ISN2023/09), associated policies and practices across the lifecycle. Experience outside of traditional enterprise IT scenarios extending to proprietary and open-source software, firmware and electronic hardware. Exposure to Operational Technology (OT) (in alignment with standards such as IEC62443). Experience working with cyber and security requirements down to the system control level. Experience conducting cyber and information security risk assessment activities including threat modelling, vulnerability analysis and analysis of mitigation's. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Aug 19, 2026
Contractor
Cyber Engineering Consultant Bristol 4-month contract Paying up to Circa 79p/h (Inside IR35) Please note - Due to the nature of the work, you'll be required to hold or be eligible to obtain a high level of UK Security Clearance Responsibilities : Managing risks and services in accordance with customer, regulatory and legislative expectations. Supporting the delivery of security aspects to the company's core products to external stakeholders (inclusive of Radars, Lasers, Operational Technology, Information Technology). Engaging with engineering teams and delivery of all facets of cyber and information security related to the delivery across the engineering lifecycle - from requirements all the way through to in-service support and maintenance. Exposure to product architectures, encapsulating technologies such as electro-optics, radars, lasers. Essential Skills & Experience A degree in an engineering discipline and/or degree in a cyber security discipline, OR equivalent recognised professional cyber security certification. Proven experience operating in a Cyber/Engineering Role. Involvement in MOD accreditation and secure by design processes (ISN2023/09), associated policies and practices across the lifecycle. Experience outside of traditional enterprise IT scenarios extending to proprietary and open-source software, firmware and electronic hardware. Exposure to Operational Technology (OT) (in alignment with standards such as IEC62443). Experience working with cyber and security requirements down to the system control level. Experience conducting cyber and information security risk assessment activities including threat modelling, vulnerability analysis and analysis of mitigation's. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
IT Manager 350 - 400 Per Day Swansea Hybrid Contract Role Your New Company A small to medium enterprise organisation based across South Wales. Your New Role Own and lead the technology function, ensuring it delivers measurable business value. Responsible for leading the Systems team, collaborating with key stakeholders and third-party suppliers to maintain high service standards while driving technology initiatives that support the organisation's strategic objectives. Technology Operations & Service Management Oversee and directly manage a broad portfolio of technology services, including cloud-based SaaS and IaaS solutions (Microsoft Azure), enterprise business systems (Microsoft Dynamics 365 Business Central), data and reporting platforms (Microsoft Fabric and Power BI), and Azure DevOps environments. Collaborate with strategic IT partners and third-party providers to ensure the effective delivery and ongoing management of infrastructure, end-user computing, networking services, enterprise applications, and digital platforms. User Support & Service Delivery Ensure the delivery of responsive, high-quality technical support services that enable employees to work effectively and efficiently. Maintain and continuously improve service performance, ensuring agreed service levels are achieved across all technology platforms and services. Leadership & People Management Lead, inspire and develop the Systems team, fostering a high-performing culture built on collaboration, accountability and continuous improvement. Manage team workload, resource allocation, skills development and performance management processes to ensure operational effectiveness and professional growth. Project & Change Delivery Provide leadership and governance for technology projects and business change initiatives, ensuring successful delivery against organisational objectives. Cybersecurity & Compliance Work closely with operational stakeholders and specialist IT partners to implement and maintain effective cybersecurity controls, risk management frameworks and data protection measures. Oversee the monitoring of technology environments for security threats and vulnerabilities, coordinating incident response and remediation activities where required. Vendor & Financial Management Develop and manage strong relationships with technology suppliers and service providers, ensuring value, performance and alignment with business needs. Take responsibility for the planning, management and optimisation of delegated technology budgets, ensuring effective investment in technology services and solutions. (Future responsibility) Technology Strategy & Transformation Contribute to the development and execution of the organisation's technology strategy, ensuring alignment with wider business goals and priorities. Identify opportunities to enhance business performance through technology innovation, digital transformation and emerging technology trends, supporting long-term organisational growth. What You'll Need to Succeed Broad technical skills to provide leadership for problem resolution Excellent relationship management skills (staff and third-party) Well-organised and good time management Self-motivated, proactive and fosters drive and motivation in others Able to balance the need for when to provide acute attention to detail and when to delegate work to others Able to work under pressure in a fast-moving environment What You Need to do Now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 19, 2026
Contractor
IT Manager 350 - 400 Per Day Swansea Hybrid Contract Role Your New Company A small to medium enterprise organisation based across South Wales. Your New Role Own and lead the technology function, ensuring it delivers measurable business value. Responsible for leading the Systems team, collaborating with key stakeholders and third-party suppliers to maintain high service standards while driving technology initiatives that support the organisation's strategic objectives. Technology Operations & Service Management Oversee and directly manage a broad portfolio of technology services, including cloud-based SaaS and IaaS solutions (Microsoft Azure), enterprise business systems (Microsoft Dynamics 365 Business Central), data and reporting platforms (Microsoft Fabric and Power BI), and Azure DevOps environments. Collaborate with strategic IT partners and third-party providers to ensure the effective delivery and ongoing management of infrastructure, end-user computing, networking services, enterprise applications, and digital platforms. User Support & Service Delivery Ensure the delivery of responsive, high-quality technical support services that enable employees to work effectively and efficiently. Maintain and continuously improve service performance, ensuring agreed service levels are achieved across all technology platforms and services. Leadership & People Management Lead, inspire and develop the Systems team, fostering a high-performing culture built on collaboration, accountability and continuous improvement. Manage team workload, resource allocation, skills development and performance management processes to ensure operational effectiveness and professional growth. Project & Change Delivery Provide leadership and governance for technology projects and business change initiatives, ensuring successful delivery against organisational objectives. Cybersecurity & Compliance Work closely with operational stakeholders and specialist IT partners to implement and maintain effective cybersecurity controls, risk management frameworks and data protection measures. Oversee the monitoring of technology environments for security threats and vulnerabilities, coordinating incident response and remediation activities where required. Vendor & Financial Management Develop and manage strong relationships with technology suppliers and service providers, ensuring value, performance and alignment with business needs. Take responsibility for the planning, management and optimisation of delegated technology budgets, ensuring effective investment in technology services and solutions. (Future responsibility) Technology Strategy & Transformation Contribute to the development and execution of the organisation's technology strategy, ensuring alignment with wider business goals and priorities. Identify opportunities to enhance business performance through technology innovation, digital transformation and emerging technology trends, supporting long-term organisational growth. What You'll Need to Succeed Broad technical skills to provide leadership for problem resolution Excellent relationship management skills (staff and third-party) Well-organised and good time management Self-motivated, proactive and fosters drive and motivation in others Able to balance the need for when to provide acute attention to detail and when to delegate work to others Able to work under pressure in a fast-moving environment What You Need to do Now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
About the Role Ranson Barnes Recruitment Ltd is partnering with a well-established organisation to recruit an IT Support Technician for its Leicester site. This is a varied, hands-on role providing technical support across several areas of the business, covering hardware, software, networks, Microsoft 365 and core business systems. A key element of the position will be supporting and administering the company's ERP system, ideally JDE / JD Edwards, alongside resolving day-to-day IT issues and contributing to wider infrastructure and IT projects. Key Responsibilities Provide day-to-day IT support across hardware, software, networks and peripheral equipment Support and administer the company's ERP system, including JDE Respond to and resolve ServiceNow helpdesk tickets Troubleshoot PCs, laptops, mobile devices, printers and connectivity issues Support Microsoft 365 including Outlook, Teams, OneDrive and SharePoint Install, configure and maintain IT hardware and software Manage user accounts, permissions and access through Active Directory and Microsoft 365 Support server infrastructure and virtual environments including Hyper-V Assist with LAN, WAN, Wi-Fi and VPN connectivity Support system upgrades, migrations, backups and cybersecurity processes Maintain IT asset records and technical documentation Provide guidance and support to users across the business Skills & Experience Previous experience within an IT Support, Service Desk or Helpdesk role Experience supporting an ERP system, preferably JDE / JD Edwards Strong knowledge of Microsoft Windows and Microsoft 365 Understanding of Active Directory Knowledge of networking fundamentals including TCP/IP, DNS and DHCP Strong troubleshooting and problem-solving skills Excellent communication and customer service skills Ability to work independently and manage multiple priorities Full UK driving licence Experience with Microsoft Intune, Endpoint Manager, Entra ID, Hyper-V, ServiceNow or ITIL would be advantageous. The role is predominantly based in Leicester, with occasional travel to other company sites when required. If you re interested in learning more about this opportunity, please get in touch or click apply now. Ranson Barnes Recruitment Ltd is an equal opportunities employer and is acting as an Employment Agency in this instance.
Aug 19, 2026
Full time
About the Role Ranson Barnes Recruitment Ltd is partnering with a well-established organisation to recruit an IT Support Technician for its Leicester site. This is a varied, hands-on role providing technical support across several areas of the business, covering hardware, software, networks, Microsoft 365 and core business systems. A key element of the position will be supporting and administering the company's ERP system, ideally JDE / JD Edwards, alongside resolving day-to-day IT issues and contributing to wider infrastructure and IT projects. Key Responsibilities Provide day-to-day IT support across hardware, software, networks and peripheral equipment Support and administer the company's ERP system, including JDE Respond to and resolve ServiceNow helpdesk tickets Troubleshoot PCs, laptops, mobile devices, printers and connectivity issues Support Microsoft 365 including Outlook, Teams, OneDrive and SharePoint Install, configure and maintain IT hardware and software Manage user accounts, permissions and access through Active Directory and Microsoft 365 Support server infrastructure and virtual environments including Hyper-V Assist with LAN, WAN, Wi-Fi and VPN connectivity Support system upgrades, migrations, backups and cybersecurity processes Maintain IT asset records and technical documentation Provide guidance and support to users across the business Skills & Experience Previous experience within an IT Support, Service Desk or Helpdesk role Experience supporting an ERP system, preferably JDE / JD Edwards Strong knowledge of Microsoft Windows and Microsoft 365 Understanding of Active Directory Knowledge of networking fundamentals including TCP/IP, DNS and DHCP Strong troubleshooting and problem-solving skills Excellent communication and customer service skills Ability to work independently and manage multiple priorities Full UK driving licence Experience with Microsoft Intune, Endpoint Manager, Entra ID, Hyper-V, ServiceNow or ITIL would be advantageous. The role is predominantly based in Leicester, with occasional travel to other company sites when required. If you re interested in learning more about this opportunity, please get in touch or click apply now. Ranson Barnes Recruitment Ltd is an equal opportunities employer and is acting as an Employment Agency in this instance.
IAM Consultant Microsoft Identity & Access Management Entra ID Security Salary: £70,000 + Benefits Location: Fully Remote (UK) Type: Permanent, Full-Time Are you an experienced Identity & Access Management professional with a passion for Microsoft technologies? Do you have proven experience designing and delivering Microsoft Identity solutions across Entra ID, Active Directory and Hybrid Identity environments? Are you confident engaging with stakeholders, leading technical workshops and delivering secure, scalable identity solutions that support modern security strategies? If so, this could be an excellent opportunity to join a growing Microsoft-focused consultancy delivering strategic Identity and Security projects across a diverse client portfolio. The Opportunity We are seeking an experienced IAM Consultant to support the design, implementation and optimisation of Identity and Access Management solutions across the Microsoft technology stack. This is a client-facing consultancy role where you will act as a trusted advisor, helping organisations modernise their identity platforms, strengthen security controls and implement best-practice identity governance. Working alongside Architects, Project Managers, Security Consultants and Technical Delivery teams, you will deliver innovative and secure identity solutions while supporting clients throughout their digital transformation journeys. What You Will Be Doing You will be involved in the full project lifecycle, including discovery, design, implementation, migration and handover activities. Key responsibilities include: Delivering Microsoft Identity and Access Management solutions across enterprise environments Leading discovery workshops and technical design sessions Assessing existing identity architectures and security controls Designing and implementing Microsoft Entra ID solutions Supporting Active Directory modernisation and Hybrid Identity deployments Implementing Conditional Access policies and Zero Trust principles Delivering Multi-Factor Authentication (MFA) and Passwordless Authentication solutions Configuring and supporting Single Sign-On (SSO) integrations Designing Joiner, Mover and Leaver (JML) processes Implementing Role-Based Access Control (RBAC) models Supporting Identity Governance and Administration (IGA) initiatives Delivering Privileged Identity Management (PIM) and Privileged Access Management (PAM) solutions Developing High-Level and Low-Level Design documentation Supporting migration, testing, cutover and operational handover activities Providing technical guidance and best-practice recommendations to clients Working collaboratively with project teams to deliver successful outcomes What We Are Looking For We are seeking a consultant who can combine strong Microsoft Identity expertise with excellent communication and stakeholder management skills. You should be able to demonstrate: Proven experience delivering Microsoft Identity solutions Strong experience with Microsoft Entra ID (Azure AD) Excellent knowledge of Active Directory and Hybrid Identity Experience implementing Conditional Access and MFA solutions Strong understanding of authentication and access management principles Experience designing and implementing RBAC models Knowledge of Identity Governance and Privileged Access Management Experience producing technical designs and project documentation Strong troubleshooting and problem-solving skills Excellent client-facing and stakeholder engagement experience Ability to work independently within a remote consultancy environment Technical Skills You should have experience across several of the following technologies and disciplines: Microsoft Entra ID Active Directory Hybrid Identity Microsoft Entra Connect / Cloud Sync Conditional Access Multi-Factor Authentication (MFA) Single Sign-On (SSO) Passwordless Authentication Windows Hello for Business Self-Service Password Reset (SSPR) Role-Based Access Control (RBAC) Identity Governance and Administration (IGA) Privileged Identity Management (PIM) Privileged Access Management (PAM) Microsoft 365 Security Zero Trust Security PowerShell Automation Desirable Certifications The following certifications would be advantageous: SC-300 Microsoft Identity and Access Administrator SC-100 Microsoft Cybersecurity Architect SC-200 Security Operations Analyst AZ-104 Azure Administrator AZ-305 Azure Solutions Architect Equivalent practical experience will also be considered. The Person This role is ideal for someone who: Is passionate about Microsoft Identity and Security technologies Enjoys solving complex technical challenges Takes a consultative and customer-focused approach Builds strong relationships with technical and non-technical stakeholders Communicates clearly and confidently Takes ownership and accountability for delivery Is proactive, organised and detail-oriented Thrives in a remote-first working environment Enjoys continuous learning and professional development Why Apply? £70,000 salary plus benefits Fully remote working Exposure to enterprise-scale Microsoft Identity projects Opportunities to work with the latest Microsoft Security and Identity technologies Ongoing certification and training support Clear career progression Collaborative and supportive consultancy culture Opportunity to influence Identity strategy and client outcomes This is an excellent opportunity for an experienced Identity professional looking to play a key role in delivering modern Identity and Access Management solutions within a growing Microsoft-focused consultancy environment. Services offered by Computappoint Limited are those of an Employment Business and/or Employment Agency in relation to this vacancy. Computappoint do not use AI to filter or assess candidates, we use experienced and dedicated recruiters, who want to match the best people to roles.
Aug 19, 2026
Full time
IAM Consultant Microsoft Identity & Access Management Entra ID Security Salary: £70,000 + Benefits Location: Fully Remote (UK) Type: Permanent, Full-Time Are you an experienced Identity & Access Management professional with a passion for Microsoft technologies? Do you have proven experience designing and delivering Microsoft Identity solutions across Entra ID, Active Directory and Hybrid Identity environments? Are you confident engaging with stakeholders, leading technical workshops and delivering secure, scalable identity solutions that support modern security strategies? If so, this could be an excellent opportunity to join a growing Microsoft-focused consultancy delivering strategic Identity and Security projects across a diverse client portfolio. The Opportunity We are seeking an experienced IAM Consultant to support the design, implementation and optimisation of Identity and Access Management solutions across the Microsoft technology stack. This is a client-facing consultancy role where you will act as a trusted advisor, helping organisations modernise their identity platforms, strengthen security controls and implement best-practice identity governance. Working alongside Architects, Project Managers, Security Consultants and Technical Delivery teams, you will deliver innovative and secure identity solutions while supporting clients throughout their digital transformation journeys. What You Will Be Doing You will be involved in the full project lifecycle, including discovery, design, implementation, migration and handover activities. Key responsibilities include: Delivering Microsoft Identity and Access Management solutions across enterprise environments Leading discovery workshops and technical design sessions Assessing existing identity architectures and security controls Designing and implementing Microsoft Entra ID solutions Supporting Active Directory modernisation and Hybrid Identity deployments Implementing Conditional Access policies and Zero Trust principles Delivering Multi-Factor Authentication (MFA) and Passwordless Authentication solutions Configuring and supporting Single Sign-On (SSO) integrations Designing Joiner, Mover and Leaver (JML) processes Implementing Role-Based Access Control (RBAC) models Supporting Identity Governance and Administration (IGA) initiatives Delivering Privileged Identity Management (PIM) and Privileged Access Management (PAM) solutions Developing High-Level and Low-Level Design documentation Supporting migration, testing, cutover and operational handover activities Providing technical guidance and best-practice recommendations to clients Working collaboratively with project teams to deliver successful outcomes What We Are Looking For We are seeking a consultant who can combine strong Microsoft Identity expertise with excellent communication and stakeholder management skills. You should be able to demonstrate: Proven experience delivering Microsoft Identity solutions Strong experience with Microsoft Entra ID (Azure AD) Excellent knowledge of Active Directory and Hybrid Identity Experience implementing Conditional Access and MFA solutions Strong understanding of authentication and access management principles Experience designing and implementing RBAC models Knowledge of Identity Governance and Privileged Access Management Experience producing technical designs and project documentation Strong troubleshooting and problem-solving skills Excellent client-facing and stakeholder engagement experience Ability to work independently within a remote consultancy environment Technical Skills You should have experience across several of the following technologies and disciplines: Microsoft Entra ID Active Directory Hybrid Identity Microsoft Entra Connect / Cloud Sync Conditional Access Multi-Factor Authentication (MFA) Single Sign-On (SSO) Passwordless Authentication Windows Hello for Business Self-Service Password Reset (SSPR) Role-Based Access Control (RBAC) Identity Governance and Administration (IGA) Privileged Identity Management (PIM) Privileged Access Management (PAM) Microsoft 365 Security Zero Trust Security PowerShell Automation Desirable Certifications The following certifications would be advantageous: SC-300 Microsoft Identity and Access Administrator SC-100 Microsoft Cybersecurity Architect SC-200 Security Operations Analyst AZ-104 Azure Administrator AZ-305 Azure Solutions Architect Equivalent practical experience will also be considered. The Person This role is ideal for someone who: Is passionate about Microsoft Identity and Security technologies Enjoys solving complex technical challenges Takes a consultative and customer-focused approach Builds strong relationships with technical and non-technical stakeholders Communicates clearly and confidently Takes ownership and accountability for delivery Is proactive, organised and detail-oriented Thrives in a remote-first working environment Enjoys continuous learning and professional development Why Apply? £70,000 salary plus benefits Fully remote working Exposure to enterprise-scale Microsoft Identity projects Opportunities to work with the latest Microsoft Security and Identity technologies Ongoing certification and training support Clear career progression Collaborative and supportive consultancy culture Opportunity to influence Identity strategy and client outcomes This is an excellent opportunity for an experienced Identity professional looking to play a key role in delivering modern Identity and Access Management solutions within a growing Microsoft-focused consultancy environment. Services offered by Computappoint Limited are those of an Employment Business and/or Employment Agency in relation to this vacancy. Computappoint do not use AI to filter or assess candidates, we use experienced and dedicated recruiters, who want to match the best people to roles.
Position: General Manager - Data, IT & Systems Reporting to: Commercial & Digital Director Confidentiality: Open. Ford & Stanley Executive Search ( Part of the Ford & Stanley Talent Services Group ) are a leading Executive search and talent advisory firm specialising in the following sectors: Rail & Transportation Civils & Construction Manufacturing & Supply Chain Technology & Cyber Security Logistics & Intermodal Freight Defence Our search directors, search consultants and in house research team specialise in retained opportunities at the highest level of organisational leadership and management. Our success is based upon a blend of trust-driven relationships, robust market knowledge, and working practices that ensure the best possible alignment of organisational need with experience and personal ambition. Working with business leaders on bespoke assignments for over a decade, we understand exactly what our customers expect from an executive search and talent advisory service - whether there is a pressing business need for an executive interim or that of a long-term permanent appointment - Ford & Stanley Executive Search provide the solution. We have been exclusively appointed by Southeastern on a retained search for a General Manager - Data, IT & Systems. Below you will find a 'Candidate Opportunity Brief' developed from notes taken during the scoping meeting (Situational Discovery) held between the Research Manager of Executive Search & Senior Research Associate and the Commercial & Digital Director and HRBP of our client. This brief is designed to give candidates a deeper insight into the opportunity inherent within the role, the challenges the role presents, and provide access to the detail that sits behind the job specification. Client Opportunity Statements: "This is an opportunity to lead our Data, IT and Systems function at a time when technology and insight are playing an increasingly important role in shaping the future of rail. You'll be responsible for ensuring our IT services, operational systems and data capabilities are secure, resilient and fit for the demands of a 24/7 railway. Beyond keeping the business running, you'll also set the strategic direction for how technology and data can improve performance, support decision-making and deliver long-term transformation. Working closely with the Commercial & Digital Director, Executive team and Great British Railways, you'll help influence the industry-wide technology and data initiatives while ensuring we remain at the forefront of digital innovation. This role would suit a leader who can balance operational excellence with forward-thinking change, someone who can set a clear vision, simplify complexity and bring people with them on the journey." Challenges expected within the first 12 months include: Building a strong external and internal presence within the rail industry by developing meaningful relationships with customers, industry partners, and stakeholders, leveraging these networks to gain insight into emerging challenges, opportunities and best practice. Developing a thorough understanding of the complexed political and regulatory environment within the rail sector, effectively navigating stakeholder interests and industry dynamics to support business objectives. Balancing strategic transformation with operational excellence, ensuring appropriate oversight of critical commercial contracts, cyber security, mitigating risks associated with technology and systems failure, and maintaining a clear focus on the day-to-day operational needs of the business Key deliverables within the first 12 months include: Established credibility and engagement across the function, securing the confidence and support of key stakeholders and team members, taking them on a digital transformation journey. Defined and started to implement the strategic vision for the Data, IT and Systems function, with measurable progress demonstrated through the successful delivery of key initiatives and tangible business outcomes. Essential Hard Skills (Skills & Experience) Relevant experience or qualifications within IT, Data, Computer Science or a related field Experience of being a strategic business partner to Executives and Senior external stakeholders Varied industry experience, to bring a different view and understanding to the role and business A visionary leader, with demonstratable experience of elevating and taking a team and wider company on a journey of change Experienced of leading a large-scale business through digital adoption and transformation Experienced in value-driven pricing. A strong understanding of cyber and technology, with experience in one or more of - Azure, Power BI, AWS, Prince 2, Agile PM Scrum, TOGAF, DAMA CDMP, ISO (phone number removed), CISM/CISSP A natural data storyteller, ability to share clear insight at all levels and take a compelling strategy to market Confident negotiating and managing complex technology supplier relationships Desirable: Rail industry experience Essential Soft Skills (Attributes & Behaviours) Strong stakeholder management experience able to build relationships across the whole of the business. Ambitious, able to operate effectively in a fast-paced environment where things have not been done before. Empowering with a proven ability to delegate and motivate a workforce. An agile leader, with a strategic mindset who has the ability to think outside the box Ability to challenge and push back when required Working Arrangements & Location: Candidates will be based out of our clients HQ in London (3 days in the office) and will also be required to be external facing and visible across the network to get a good understanding of areas of improvement through the customers' eyes Ford & Stanley Executive Search Pre-Submission Process: First Engagement: A short engagement and introductory conversation to position the opportunity, gauge candidate early interest level and arrange a time and date for a more detailed discussion. NDA sent (if applicable) upon receipt of signed NDA - Candidate Opportunity Brief shared. Candidate Discovery: An open, conversational and consultative discussion where candidates and executive search consultant explore and discuss the opportunity brief. Candidates are assessed on their suitability for the role in the context of the key essentials and challenged on how the opportunity lines up with their career aspirations, motivations, financial expectations and personal circumstance. The search consultant will utilise the information captured during candidate discovery to start to build your profile on suitability. Recommendations may be made at this point for adjustments or updates to your CV. The 'shortlist': Shortlisted candidates, having taken time to reflect on the opportunity and undertake subsequent research on the clients business are reengaged where they are asked to provide additional specific information on their suitability (if/where applicable). Final checks of key notes, package details and logistical alignments made. Finishing touches are then made to your profile prior to submission along with our notes and recommendations. Clients Interview Process: 1st Stage interview: Face-to-face interview - 1 hour 30 minutes interview, this will be a competency-based interview with a presentation required. 2nd Stage Interview: Face-to-face interview with the Commercial & Digital Director, DfTO CDIO and further members of the senior leadership team 3rd Stage interview: TBC Good to know: This is a brand-new business critical role for our client as they look to define their, Data, IT and Systems strategy and shape how they power the future of rail The headcount of our client is circa 7,000
Aug 18, 2026
Full time
Position: General Manager - Data, IT & Systems Reporting to: Commercial & Digital Director Confidentiality: Open. Ford & Stanley Executive Search ( Part of the Ford & Stanley Talent Services Group ) are a leading Executive search and talent advisory firm specialising in the following sectors: Rail & Transportation Civils & Construction Manufacturing & Supply Chain Technology & Cyber Security Logistics & Intermodal Freight Defence Our search directors, search consultants and in house research team specialise in retained opportunities at the highest level of organisational leadership and management. Our success is based upon a blend of trust-driven relationships, robust market knowledge, and working practices that ensure the best possible alignment of organisational need with experience and personal ambition. Working with business leaders on bespoke assignments for over a decade, we understand exactly what our customers expect from an executive search and talent advisory service - whether there is a pressing business need for an executive interim or that of a long-term permanent appointment - Ford & Stanley Executive Search provide the solution. We have been exclusively appointed by Southeastern on a retained search for a General Manager - Data, IT & Systems. Below you will find a 'Candidate Opportunity Brief' developed from notes taken during the scoping meeting (Situational Discovery) held between the Research Manager of Executive Search & Senior Research Associate and the Commercial & Digital Director and HRBP of our client. This brief is designed to give candidates a deeper insight into the opportunity inherent within the role, the challenges the role presents, and provide access to the detail that sits behind the job specification. Client Opportunity Statements: "This is an opportunity to lead our Data, IT and Systems function at a time when technology and insight are playing an increasingly important role in shaping the future of rail. You'll be responsible for ensuring our IT services, operational systems and data capabilities are secure, resilient and fit for the demands of a 24/7 railway. Beyond keeping the business running, you'll also set the strategic direction for how technology and data can improve performance, support decision-making and deliver long-term transformation. Working closely with the Commercial & Digital Director, Executive team and Great British Railways, you'll help influence the industry-wide technology and data initiatives while ensuring we remain at the forefront of digital innovation. This role would suit a leader who can balance operational excellence with forward-thinking change, someone who can set a clear vision, simplify complexity and bring people with them on the journey." Challenges expected within the first 12 months include: Building a strong external and internal presence within the rail industry by developing meaningful relationships with customers, industry partners, and stakeholders, leveraging these networks to gain insight into emerging challenges, opportunities and best practice. Developing a thorough understanding of the complexed political and regulatory environment within the rail sector, effectively navigating stakeholder interests and industry dynamics to support business objectives. Balancing strategic transformation with operational excellence, ensuring appropriate oversight of critical commercial contracts, cyber security, mitigating risks associated with technology and systems failure, and maintaining a clear focus on the day-to-day operational needs of the business Key deliverables within the first 12 months include: Established credibility and engagement across the function, securing the confidence and support of key stakeholders and team members, taking them on a digital transformation journey. Defined and started to implement the strategic vision for the Data, IT and Systems function, with measurable progress demonstrated through the successful delivery of key initiatives and tangible business outcomes. Essential Hard Skills (Skills & Experience) Relevant experience or qualifications within IT, Data, Computer Science or a related field Experience of being a strategic business partner to Executives and Senior external stakeholders Varied industry experience, to bring a different view and understanding to the role and business A visionary leader, with demonstratable experience of elevating and taking a team and wider company on a journey of change Experienced of leading a large-scale business through digital adoption and transformation Experienced in value-driven pricing. A strong understanding of cyber and technology, with experience in one or more of - Azure, Power BI, AWS, Prince 2, Agile PM Scrum, TOGAF, DAMA CDMP, ISO (phone number removed), CISM/CISSP A natural data storyteller, ability to share clear insight at all levels and take a compelling strategy to market Confident negotiating and managing complex technology supplier relationships Desirable: Rail industry experience Essential Soft Skills (Attributes & Behaviours) Strong stakeholder management experience able to build relationships across the whole of the business. Ambitious, able to operate effectively in a fast-paced environment where things have not been done before. Empowering with a proven ability to delegate and motivate a workforce. An agile leader, with a strategic mindset who has the ability to think outside the box Ability to challenge and push back when required Working Arrangements & Location: Candidates will be based out of our clients HQ in London (3 days in the office) and will also be required to be external facing and visible across the network to get a good understanding of areas of improvement through the customers' eyes Ford & Stanley Executive Search Pre-Submission Process: First Engagement: A short engagement and introductory conversation to position the opportunity, gauge candidate early interest level and arrange a time and date for a more detailed discussion. NDA sent (if applicable) upon receipt of signed NDA - Candidate Opportunity Brief shared. Candidate Discovery: An open, conversational and consultative discussion where candidates and executive search consultant explore and discuss the opportunity brief. Candidates are assessed on their suitability for the role in the context of the key essentials and challenged on how the opportunity lines up with their career aspirations, motivations, financial expectations and personal circumstance. The search consultant will utilise the information captured during candidate discovery to start to build your profile on suitability. Recommendations may be made at this point for adjustments or updates to your CV. The 'shortlist': Shortlisted candidates, having taken time to reflect on the opportunity and undertake subsequent research on the clients business are reengaged where they are asked to provide additional specific information on their suitability (if/where applicable). Final checks of key notes, package details and logistical alignments made. Finishing touches are then made to your profile prior to submission along with our notes and recommendations. Clients Interview Process: 1st Stage interview: Face-to-face interview - 1 hour 30 minutes interview, this will be a competency-based interview with a presentation required. 2nd Stage Interview: Face-to-face interview with the Commercial & Digital Director, DfTO CDIO and further members of the senior leadership team 3rd Stage interview: TBC Good to know: This is a brand-new business critical role for our client as they look to define their, Data, IT and Systems strategy and shape how they power the future of rail The headcount of our client is circa 7,000
Business Development Manager - Cyber Security & Critical Network Infrastructure Salary: 100,000- 110,000 Basic Salary OTE: Double OTE (Uncapped) Car Allowance: 7,200 per annum Location: Remote with National Travel (predominantly London and the South of England) Security Clearance: SC Cleared Essential DV Cleared Highly Desirable Interview Availability: Immediate About the Opportunity We are seeking an experienced and highly connected Business Development Manager to drive strategic growth across the UK Public Sector, with a particular focus on Central Government, MOD, GCHQ and DEFRA. This is an outstanding opportunity to join an established organisation delivering market-leading Cyber Security and Critical Network Infrastructure solutions to some of the UK's most security-conscious customers. The successful candidate will be responsible for identifying, developing and closing new business opportunities, leveraging an existing network of contacts and relationships within key government departments and agencies. Key Responsibilities Develop and execute a strategic sales plan to generate new business revenue across Central Government accounts. Identify and win opportunities for Cyber Security and Critical Network Infrastructure solutions. Engage with senior stakeholders, procurement teams and technical decision-makers within MOD, GCHQ, DEFRA and wider Government departments. Manage the full sales lifecycle from opportunity identification through to contract award. Build and maintain a strong pipeline aligned to revenue targets. Work closely with technical, bid and delivery teams to develop compelling customer solutions. Maintain an up-to-date understanding of Government frameworks, procurement routes and market trends. Represent the organisation at industry events, customer meetings and networking opportunities. Essential Requirements Proven success in a Business Development or Sales role selling Cyber Security and/or Critical Network Infrastructure solutions. A demonstrable and active network of customers and contacts within: Central Government Ministry of Defence (MOD) GCHQ DEFRA Associated Government agencies and departments Strong track record of generating and closing high-value public sector opportunities. Experience of navigating complex and lengthy Government procurement cycles. Excellent stakeholder management, commercial negotiation and presentation skills. Current SC Clearance is essential. Full UK driving licence and willingness to travel nationally. Highly Desirable Current DV Clearance. Experience selling into intelligence, defence or national security environments. Existing relationships across Government technology, cyber security and network infrastructure teams. Knowledge of Government procurement frameworks and defence acquisition processes. What's On Offer? 100,000- 110,000 basic salary. Uncapped commission structure with Double OTE potential. 7,200 annual car allowance. Fully remote working. Immediate interview process. Opportunity to work with a highly respected organisation supporting critical UK Government infrastructure and security programmes. Significant career progression within a growing and ambitious business. Apply Now If you have an established network within Central Government, MOD, GCHQ or DEFRA, hold current SC Clearance (with DV Clearance preferred), and have a successful background selling Cyber Security and Critical Network Infrastructure solutions, we would like to hear from you. Interviews are available immediately for suitable candidates.
Aug 18, 2026
Full time
Business Development Manager - Cyber Security & Critical Network Infrastructure Salary: 100,000- 110,000 Basic Salary OTE: Double OTE (Uncapped) Car Allowance: 7,200 per annum Location: Remote with National Travel (predominantly London and the South of England) Security Clearance: SC Cleared Essential DV Cleared Highly Desirable Interview Availability: Immediate About the Opportunity We are seeking an experienced and highly connected Business Development Manager to drive strategic growth across the UK Public Sector, with a particular focus on Central Government, MOD, GCHQ and DEFRA. This is an outstanding opportunity to join an established organisation delivering market-leading Cyber Security and Critical Network Infrastructure solutions to some of the UK's most security-conscious customers. The successful candidate will be responsible for identifying, developing and closing new business opportunities, leveraging an existing network of contacts and relationships within key government departments and agencies. Key Responsibilities Develop and execute a strategic sales plan to generate new business revenue across Central Government accounts. Identify and win opportunities for Cyber Security and Critical Network Infrastructure solutions. Engage with senior stakeholders, procurement teams and technical decision-makers within MOD, GCHQ, DEFRA and wider Government departments. Manage the full sales lifecycle from opportunity identification through to contract award. Build and maintain a strong pipeline aligned to revenue targets. Work closely with technical, bid and delivery teams to develop compelling customer solutions. Maintain an up-to-date understanding of Government frameworks, procurement routes and market trends. Represent the organisation at industry events, customer meetings and networking opportunities. Essential Requirements Proven success in a Business Development or Sales role selling Cyber Security and/or Critical Network Infrastructure solutions. A demonstrable and active network of customers and contacts within: Central Government Ministry of Defence (MOD) GCHQ DEFRA Associated Government agencies and departments Strong track record of generating and closing high-value public sector opportunities. Experience of navigating complex and lengthy Government procurement cycles. Excellent stakeholder management, commercial negotiation and presentation skills. Current SC Clearance is essential. Full UK driving licence and willingness to travel nationally. Highly Desirable Current DV Clearance. Experience selling into intelligence, defence or national security environments. Existing relationships across Government technology, cyber security and network infrastructure teams. Knowledge of Government procurement frameworks and defence acquisition processes. What's On Offer? 100,000- 110,000 basic salary. Uncapped commission structure with Double OTE potential. 7,200 annual car allowance. Fully remote working. Immediate interview process. Opportunity to work with a highly respected organisation supporting critical UK Government infrastructure and security programmes. Significant career progression within a growing and ambitious business. Apply Now If you have an established network within Central Government, MOD, GCHQ or DEFRA, hold current SC Clearance (with DV Clearance preferred), and have a successful background selling Cyber Security and Critical Network Infrastructure solutions, we would like to hear from you. Interviews are available immediately for suitable candidates.
1st Line Support Engineer Location: London (Hybrid) Salary: £32,000 per annum Reporting To: Service Desk Manager / Technical Services Team Lead Start Date: ASAP Overview An established Managed Services and Cyber Security provider is seeking a 1st Line Support Engineer to join its growing technical support team. The successful candidate will be responsible for providing first-line technical support to a diverse client base, ensuring incidents and service requests are managed effectively whilst delivering a high standard of customer service. This role is ideally suited to a technically capable individual with strong communication skills and a desire to develop their career within a fast-paced MSP environment. The position is predominantly remote, with attendance required at the London office once per week and occasionally for customer site visits, internal meetings and company events. Key Responsibilities Act as the first point of contact for all IT support incidents and service requests. Diagnose and resolve first-line technical issues across a range of technologies. Log, prioritise and manage tickets through to resolution in accordance with agreed service levels. Escalate incidents to 2nd and 3rd Line Engineers where appropriate. Provide remote support to end users across multiple client environments. Support user account administration, including onboarding and offboarding activities. Assist with the administration and support of Microsoft 365 environments. Troubleshoot desktop, laptop, mobile device, printer and connectivity issues. Maintain accurate and detailed ticket notes and technical documentation. Contribute to knowledge base articles and process improvements. Deliver a professional and customer-focused support experience at all times. Required Skills and Experience Previous experience in an IT Support, Helpdesk or Service Desk environment. Working knowledge of Microsoft Windows 10 and Windows 11. Experience supporting Microsoft 365 applications and services. Understanding of Active Directory and/or Microsoft Entra ID. Basic networking knowledge, including DNS, DHCP and TCP/IP. Experience supporting hardware, software and peripheral devices. Strong troubleshooting and analytical skills. Excellent verbal and written communication skills. Ability to prioritise workload and manage multiple tasks effectively. A proactive and professional approach to customer service. Desirable Skills Previous experience working within a Managed Service Provider (MSP). Exposure to Microsoft Intune and endpoint management technologies. Knowledge of Microsoft Azure and cloud-based technologies. Familiarity with cyber security best practices. Experience using PSA and RMM platforms. Qualifications Relevant IT qualification or equivalent industry experience. Microsoft certifications desirable. Candidates should either hold, or be actively working towards, the Microsoft Certified: Copilot and Agent Administration Fundamentals (AZ-900) certification. Where not already achieved, successful completion of the AB-900 certification will be required during the probationary period. What's on Offer Salary of £32,000 per annum. Hybrid working arrangement. Access to ongoing training and certification opportunities. Exposure to a broad range of modern Microsoft and security technologies. Opportunity to develop within a growing and technically focused organisation. Supportive team environment with clear career progression pathways.
Aug 18, 2026
Full time
1st Line Support Engineer Location: London (Hybrid) Salary: £32,000 per annum Reporting To: Service Desk Manager / Technical Services Team Lead Start Date: ASAP Overview An established Managed Services and Cyber Security provider is seeking a 1st Line Support Engineer to join its growing technical support team. The successful candidate will be responsible for providing first-line technical support to a diverse client base, ensuring incidents and service requests are managed effectively whilst delivering a high standard of customer service. This role is ideally suited to a technically capable individual with strong communication skills and a desire to develop their career within a fast-paced MSP environment. The position is predominantly remote, with attendance required at the London office once per week and occasionally for customer site visits, internal meetings and company events. Key Responsibilities Act as the first point of contact for all IT support incidents and service requests. Diagnose and resolve first-line technical issues across a range of technologies. Log, prioritise and manage tickets through to resolution in accordance with agreed service levels. Escalate incidents to 2nd and 3rd Line Engineers where appropriate. Provide remote support to end users across multiple client environments. Support user account administration, including onboarding and offboarding activities. Assist with the administration and support of Microsoft 365 environments. Troubleshoot desktop, laptop, mobile device, printer and connectivity issues. Maintain accurate and detailed ticket notes and technical documentation. Contribute to knowledge base articles and process improvements. Deliver a professional and customer-focused support experience at all times. Required Skills and Experience Previous experience in an IT Support, Helpdesk or Service Desk environment. Working knowledge of Microsoft Windows 10 and Windows 11. Experience supporting Microsoft 365 applications and services. Understanding of Active Directory and/or Microsoft Entra ID. Basic networking knowledge, including DNS, DHCP and TCP/IP. Experience supporting hardware, software and peripheral devices. Strong troubleshooting and analytical skills. Excellent verbal and written communication skills. Ability to prioritise workload and manage multiple tasks effectively. A proactive and professional approach to customer service. Desirable Skills Previous experience working within a Managed Service Provider (MSP). Exposure to Microsoft Intune and endpoint management technologies. Knowledge of Microsoft Azure and cloud-based technologies. Familiarity with cyber security best practices. Experience using PSA and RMM platforms. Qualifications Relevant IT qualification or equivalent industry experience. Microsoft certifications desirable. Candidates should either hold, or be actively working towards, the Microsoft Certified: Copilot and Agent Administration Fundamentals (AZ-900) certification. Where not already achieved, successful completion of the AB-900 certification will be required during the probationary period. What's on Offer Salary of £32,000 per annum. Hybrid working arrangement. Access to ongoing training and certification opportunities. Exposure to a broad range of modern Microsoft and security technologies. Opportunity to develop within a growing and technically focused organisation. Supportive team environment with clear career progression pathways.
Account Manager IT / Managed Services Warwickshire (Hybrid 1-2 days in the office, 3-4 from home/meeting customers) £40,000 - £45,000 Basic + Uncapped Commission + Benefits Looking for an Account Management role where you can genuinely grow existing clients, uncover new opportunities and significantly increase your earnings? We're working with a well-established and growing technology solutions provider that's investing heavily in its sales team. Due to continued growth, they're looking to appoint a sales focused Account Manager to manage and develop a portfolio of existing clients while identifying new business opportunities across the IT and Managed Services market. This is an ideal opportunity for someone with experience selling IT Managed Services, Cybersecurity, Cloud, Telecoms, Hardware or Infrastructure solutions who enjoys building long-term relationships and delivering consultative solutions. The Role You'll take ownership of an existing customer base, helping clients maximise their technology investment while identifying opportunities to introduce additional products and services. Alongside managing existing relationships, you'll focus on building pipeline and working closely with SMEs to deliver tailored IT solutions. Key Responsibilities Develop and grow an existing portfolio of business accounts Cross-sell and upsell a broad portfolio of IT, Managed Services and Cybersecurity solutions Build relationships with decision-makers including IT Managers, Directors and CEOs Generate and maintain a healthy sales pipeline through proactive account management Work collaboratively with technical consultants to scope and deliver customer solutions Consistently achieve and exceed monthly GP and revenue targets About You You'll be a driven sales professional who enjoys developing long-term customer relationships while identifying commercial opportunities. You'll ideally have: Experience selling IT Managed Services, MSP, Cybersecurity, Cloud, Telecoms or Technology solutions Strong business development and account management skills Experience engaging senior decision-makers Excellent relationship-building ability A target-driven mindset with a passion for delivering exceptional customer service Experience using CRM systems to manage pipeline and forecasts What's on Offer? £40,000 - £45,000 basic salary Uncapped commission with excellent earning potential Hybrid working Supportive, collaborative sales culture Opportunity to work with market-leading IT, Managed Services and Cybersecurity solutions If you're an experienced Account Manager looking to join a business that genuinely invests in its people and rewards success, we'd love to hear from you. Apply today for a confidential conversation.
Aug 18, 2026
Full time
Account Manager IT / Managed Services Warwickshire (Hybrid 1-2 days in the office, 3-4 from home/meeting customers) £40,000 - £45,000 Basic + Uncapped Commission + Benefits Looking for an Account Management role where you can genuinely grow existing clients, uncover new opportunities and significantly increase your earnings? We're working with a well-established and growing technology solutions provider that's investing heavily in its sales team. Due to continued growth, they're looking to appoint a sales focused Account Manager to manage and develop a portfolio of existing clients while identifying new business opportunities across the IT and Managed Services market. This is an ideal opportunity for someone with experience selling IT Managed Services, Cybersecurity, Cloud, Telecoms, Hardware or Infrastructure solutions who enjoys building long-term relationships and delivering consultative solutions. The Role You'll take ownership of an existing customer base, helping clients maximise their technology investment while identifying opportunities to introduce additional products and services. Alongside managing existing relationships, you'll focus on building pipeline and working closely with SMEs to deliver tailored IT solutions. Key Responsibilities Develop and grow an existing portfolio of business accounts Cross-sell and upsell a broad portfolio of IT, Managed Services and Cybersecurity solutions Build relationships with decision-makers including IT Managers, Directors and CEOs Generate and maintain a healthy sales pipeline through proactive account management Work collaboratively with technical consultants to scope and deliver customer solutions Consistently achieve and exceed monthly GP and revenue targets About You You'll be a driven sales professional who enjoys developing long-term customer relationships while identifying commercial opportunities. You'll ideally have: Experience selling IT Managed Services, MSP, Cybersecurity, Cloud, Telecoms or Technology solutions Strong business development and account management skills Experience engaging senior decision-makers Excellent relationship-building ability A target-driven mindset with a passion for delivering exceptional customer service Experience using CRM systems to manage pipeline and forecasts What's on Offer? £40,000 - £45,000 basic salary Uncapped commission with excellent earning potential Hybrid working Supportive, collaborative sales culture Opportunity to work with market-leading IT, Managed Services and Cybersecurity solutions If you're an experienced Account Manager looking to join a business that genuinely invests in its people and rewards success, we'd love to hear from you. Apply today for a confidential conversation.
IT Security Analyst - 40,000/ 45,000 per annum - Brandesburton (Hybrid) Principal IT are proud to be supporting a leading provider of modular buildings for various sectors, such as education, healthcare, defence, and justice. This is an excellent opportunity for someone with a passion for cybersecurity who is looking to play a key role in strengthening and developing an organisation's overall security posture and cyber resilience strategy. Working closely with the Infrastructure & Security Manager, you will be responsible for monitoring, detecting, investigating, and responding to security threats across the organisation's infrastructure and systems. You will also support vulnerability management, compliance initiatives, and wider security improvement projects across the business. This role would suit someone with 2-4 years' experience in a cybersecurity, SOC, or infrastructure security-focused position who enjoys working across a broad technology estate and keeping up to date with emerging threats and security technologies. Key Responsibilities: Monitor and develop SIEM and threat detection platforms Investigate and respond to security incidents and alerts Support vulnerability scanning, remediation, and reporting activities Assist with development of security policies, procedures, and controls Work alongside Infrastructure and Technical Services teams to improve security across the estate Support compliance activities aligned to ISO27001, GDPR, and NIST frameworks Conduct security awareness initiatives including phishing simulations and end-user training Maintain and improve endpoint protection, IDS/IPS, EDR, XDR, and MDR solutions Assist with backup, disaster recovery, and digital asset protection strategies Stay up to date with emerging cyber threats and recommend improvements where appropriate Key Skills & Experience: 2-4 years' experience within a cybersecurity or infrastructure security role Experience working with SIEM tools and vulnerability management platforms Strong understanding of EDR, XDR, MDR, IDS/IPS technologies Good knowledge of Microsoft security technologies and infrastructure environments Understanding of ISO27001, NIST, GDPR, and security best practices Experience investigating security incidents and producing clear documentation Full UK driving licence Desirable: CompTIA Security+ CISSP Associate Microsoft certifications Experience with Azure environments Scripting or automation knowledge Experience working with ERP systems This is a fantastic opportunity to join a business investing heavily in cybersecurity, where you will have the chance to influence security best practices, work with modern technologies, and continue developing your technical skillset within a collaborative environment. The Package: If successful our client is offering a salary of between 40,000/ 45,000 per annum, favorable holiday allowance, company contributed pension scheme and opportunities for professional development including training and advancement. This a hybrid working role 3 days on site and 2 days working from home. How to Apply: If you are interested in hearing more about this IT security analyst vacancy or interested in applying for the role please email me at or contact Principal IT Directly on LinkedIn. INDGH
Aug 18, 2026
Full time
IT Security Analyst - 40,000/ 45,000 per annum - Brandesburton (Hybrid) Principal IT are proud to be supporting a leading provider of modular buildings for various sectors, such as education, healthcare, defence, and justice. This is an excellent opportunity for someone with a passion for cybersecurity who is looking to play a key role in strengthening and developing an organisation's overall security posture and cyber resilience strategy. Working closely with the Infrastructure & Security Manager, you will be responsible for monitoring, detecting, investigating, and responding to security threats across the organisation's infrastructure and systems. You will also support vulnerability management, compliance initiatives, and wider security improvement projects across the business. This role would suit someone with 2-4 years' experience in a cybersecurity, SOC, or infrastructure security-focused position who enjoys working across a broad technology estate and keeping up to date with emerging threats and security technologies. Key Responsibilities: Monitor and develop SIEM and threat detection platforms Investigate and respond to security incidents and alerts Support vulnerability scanning, remediation, and reporting activities Assist with development of security policies, procedures, and controls Work alongside Infrastructure and Technical Services teams to improve security across the estate Support compliance activities aligned to ISO27001, GDPR, and NIST frameworks Conduct security awareness initiatives including phishing simulations and end-user training Maintain and improve endpoint protection, IDS/IPS, EDR, XDR, and MDR solutions Assist with backup, disaster recovery, and digital asset protection strategies Stay up to date with emerging cyber threats and recommend improvements where appropriate Key Skills & Experience: 2-4 years' experience within a cybersecurity or infrastructure security role Experience working with SIEM tools and vulnerability management platforms Strong understanding of EDR, XDR, MDR, IDS/IPS technologies Good knowledge of Microsoft security technologies and infrastructure environments Understanding of ISO27001, NIST, GDPR, and security best practices Experience investigating security incidents and producing clear documentation Full UK driving licence Desirable: CompTIA Security+ CISSP Associate Microsoft certifications Experience with Azure environments Scripting or automation knowledge Experience working with ERP systems This is a fantastic opportunity to join a business investing heavily in cybersecurity, where you will have the chance to influence security best practices, work with modern technologies, and continue developing your technical skillset within a collaborative environment. The Package: If successful our client is offering a salary of between 40,000/ 45,000 per annum, favorable holiday allowance, company contributed pension scheme and opportunities for professional development including training and advancement. This a hybrid working role 3 days on site and 2 days working from home. How to Apply: If you are interested in hearing more about this IT security analyst vacancy or interested in applying for the role please email me at or contact Principal IT Directly on LinkedIn. INDGH
Some Engineers Escalate Problems. Others Own Them. When the easy fixes have been exhausted, who does the team turn to? We're looking for an experienced Senior 3rd Line Engineer who enjoys solving the technical problems others can't. Someone who combines strong Microsoft infrastructure expertise with sound judgement, clear communication and genuine ownership. You'll become the trusted technical counterpart to our Service Delivery Manager, helping resolve complex customer issues, supporting the wider engineering team and ensuring our customers receive an exceptional managed service. If you're an experienced MSP engineer who enjoys variety, autonomy and making a real technical impact, we'd love to hear from you. The Role at a Glance Senior 3rd Line Engineer Aston Cross, Birmingham Office Based Initially (3 6 Months) Hybrid Working (3 Days Office / 2 Days Home) £40,000 - £50,000 DOE + Excellent Benefits Permanent Full Time Reporting to: Service Delivery Manager Product / Service: Managed IT Services Microsoft Cloud Cyber Security Digital Transformation Pedigree: Leading Microsoft Partner & Managed Services Provider Your Background / Skills: MSP, 3rd Line Support, Microsoft 365, Windows Server, Active Directory, Entra ID, Intune, Microsoft Defender, Networking, HaloPSA Experience: At least five years experience in a senior 2nd Line or 3rd Line technical support role, ideally in an MSP or multi-customer environment. Who We Are Nexian is a leading technology partner specialising in Managed IT Services, Microsoft Cloud, Cyber Security, AI, Automation and Digital Transformation. We help ambitious organisations modernise, secure and optimise their technology through a combination of strategic consultancy, managed services and technical expertise. Alongside our Managed Services business, we're recognised as one of the UK's leading Actionstep implementation partners, supporting legal, professional services and other ambitious organisations with technology that enables long-term growth. We're a collaborative, ambitious business where ownership is encouraged, good ideas are welcomed and people genuinely enjoy working together. The Opportunity This role bridges the gap between our Service Desk and Senior Architect. You'll take ownership of the most technically challenging support issues, using your experience to investigate thoroughly, make informed decisions and resolve problems wherever possible before specialist architectural support is required. Alongside hands-on technical work, you'll mentor engineers, improve technical standards and work closely with the Service Delivery Manager to continually strengthen our Managed Services operation. What You'll Be Doing • Take ownership of complex 3rd Line incidents and service requests from investigation through to resolution. • Support Windows Server, Active Directory, Microsoft 365, Exchange Online, Teams, SharePoint, Entra ID, Intune and Microsoft Defender environments. • Troubleshoot networking, virtualisation, backup and infrastructure issues across multiple customer environments. • Act as the senior escalation point for Service Desk engineers while mentoring and supporting their technical development. • Work closely with the Service Delivery Manager to improve service quality, technical standards and customer outcomes. • Produce clear technical documentation, contribute to knowledge sharing and support continuous service improvement. About You You'll already have built significant technical support experience, ideally within a Managed Service Provider or multi-customer environment, and be comfortable operating as the senior technical escalation point when complex issues arise. You're comfortable dealing with ambiguity, methodical in your troubleshooting and confident making technical decisions without immediately escalating every difficult issue. You'll likely bring: • At least 5 years' experience within a senior 2nd Line or 3rd Line technical support role, ideally within an MSP or multi-customer environment. •Strong experience within a 3rd Line Support role in an MSP environment. • Excellent Microsoft infrastructure knowledge including Windows Server, Active Directory and Microsoft 365. • Experience supporting Entra ID, Intune and Microsoft Defender. • Strong networking knowledge including DNS, DHCP, VPNs and firewalls. • Experience supporting VMware, Hyper-V or similar virtualisation platforms. • Experience using HaloPSA or another PSA platform. • Excellent customer communication and stakeholder management skills. • A structured, evidence-based approach to troubleshooting and documentation. What This Role Isn't This isn't a Project Engineer role or an Azure Architect position. We're looking for someone with broad Microsoft infrastructure experience who enjoys operational support, technical ownership and solving complex customer issues. A key part of the role is knowing when to resolve an issue yourself and when specialist architectural input is genuinely needed. Why Join Nexian? You'll join a growing Microsoft-focused Managed Services business where your technical expertise will genuinely influence how support is delivered. You'll enjoy: • Hybrid working following successful onboarding. • Company pension. • Ongoing Microsoft training and certification support. • Career development opportunities. • Exposure to modern Microsoft technologies. • A collaborative team where your ideas and expertise are valued. Your Experience May Include Senior 3rd Line Engineer, 3rd Line Support Engineer, Senior Infrastructure Engineer, Microsoft Support Engineer, Senior Systems Engineer, MSP Engineer, Infrastructure Support Engineer, Technical Support Engineer, Microsoft 365 Engineer, Cloud Support Engineer or Senior IT Engineer. Apply Now If you're looking for a role where technical ownership, customer impact and continuous improvement are valued as highly as technical expertise, we'd love to hear from you. Bring your Microsoft infrastructure experience, your MSP background and your passion for solving complex technical problems, and help us continue delivering exceptional Managed Services. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Aug 18, 2026
Full time
Some Engineers Escalate Problems. Others Own Them. When the easy fixes have been exhausted, who does the team turn to? We're looking for an experienced Senior 3rd Line Engineer who enjoys solving the technical problems others can't. Someone who combines strong Microsoft infrastructure expertise with sound judgement, clear communication and genuine ownership. You'll become the trusted technical counterpart to our Service Delivery Manager, helping resolve complex customer issues, supporting the wider engineering team and ensuring our customers receive an exceptional managed service. If you're an experienced MSP engineer who enjoys variety, autonomy and making a real technical impact, we'd love to hear from you. The Role at a Glance Senior 3rd Line Engineer Aston Cross, Birmingham Office Based Initially (3 6 Months) Hybrid Working (3 Days Office / 2 Days Home) £40,000 - £50,000 DOE + Excellent Benefits Permanent Full Time Reporting to: Service Delivery Manager Product / Service: Managed IT Services Microsoft Cloud Cyber Security Digital Transformation Pedigree: Leading Microsoft Partner & Managed Services Provider Your Background / Skills: MSP, 3rd Line Support, Microsoft 365, Windows Server, Active Directory, Entra ID, Intune, Microsoft Defender, Networking, HaloPSA Experience: At least five years experience in a senior 2nd Line or 3rd Line technical support role, ideally in an MSP or multi-customer environment. Who We Are Nexian is a leading technology partner specialising in Managed IT Services, Microsoft Cloud, Cyber Security, AI, Automation and Digital Transformation. We help ambitious organisations modernise, secure and optimise their technology through a combination of strategic consultancy, managed services and technical expertise. Alongside our Managed Services business, we're recognised as one of the UK's leading Actionstep implementation partners, supporting legal, professional services and other ambitious organisations with technology that enables long-term growth. We're a collaborative, ambitious business where ownership is encouraged, good ideas are welcomed and people genuinely enjoy working together. The Opportunity This role bridges the gap between our Service Desk and Senior Architect. You'll take ownership of the most technically challenging support issues, using your experience to investigate thoroughly, make informed decisions and resolve problems wherever possible before specialist architectural support is required. Alongside hands-on technical work, you'll mentor engineers, improve technical standards and work closely with the Service Delivery Manager to continually strengthen our Managed Services operation. What You'll Be Doing • Take ownership of complex 3rd Line incidents and service requests from investigation through to resolution. • Support Windows Server, Active Directory, Microsoft 365, Exchange Online, Teams, SharePoint, Entra ID, Intune and Microsoft Defender environments. • Troubleshoot networking, virtualisation, backup and infrastructure issues across multiple customer environments. • Act as the senior escalation point for Service Desk engineers while mentoring and supporting their technical development. • Work closely with the Service Delivery Manager to improve service quality, technical standards and customer outcomes. • Produce clear technical documentation, contribute to knowledge sharing and support continuous service improvement. About You You'll already have built significant technical support experience, ideally within a Managed Service Provider or multi-customer environment, and be comfortable operating as the senior technical escalation point when complex issues arise. You're comfortable dealing with ambiguity, methodical in your troubleshooting and confident making technical decisions without immediately escalating every difficult issue. You'll likely bring: • At least 5 years' experience within a senior 2nd Line or 3rd Line technical support role, ideally within an MSP or multi-customer environment. •Strong experience within a 3rd Line Support role in an MSP environment. • Excellent Microsoft infrastructure knowledge including Windows Server, Active Directory and Microsoft 365. • Experience supporting Entra ID, Intune and Microsoft Defender. • Strong networking knowledge including DNS, DHCP, VPNs and firewalls. • Experience supporting VMware, Hyper-V or similar virtualisation platforms. • Experience using HaloPSA or another PSA platform. • Excellent customer communication and stakeholder management skills. • A structured, evidence-based approach to troubleshooting and documentation. What This Role Isn't This isn't a Project Engineer role or an Azure Architect position. We're looking for someone with broad Microsoft infrastructure experience who enjoys operational support, technical ownership and solving complex customer issues. A key part of the role is knowing when to resolve an issue yourself and when specialist architectural input is genuinely needed. Why Join Nexian? You'll join a growing Microsoft-focused Managed Services business where your technical expertise will genuinely influence how support is delivered. You'll enjoy: • Hybrid working following successful onboarding. • Company pension. • Ongoing Microsoft training and certification support. • Career development opportunities. • Exposure to modern Microsoft technologies. • A collaborative team where your ideas and expertise are valued. Your Experience May Include Senior 3rd Line Engineer, 3rd Line Support Engineer, Senior Infrastructure Engineer, Microsoft Support Engineer, Senior Systems Engineer, MSP Engineer, Infrastructure Support Engineer, Technical Support Engineer, Microsoft 365 Engineer, Cloud Support Engineer or Senior IT Engineer. Apply Now If you're looking for a role where technical ownership, customer impact and continuous improvement are valued as highly as technical expertise, we'd love to hear from you. Bring your Microsoft infrastructure experience, your MSP background and your passion for solving complex technical problems, and help us continue delivering exceptional Managed Services. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Build & Own the Whole Service Operation. Not Just the Queue Most Service Delivery Manager roles ask you to maintain what's already there. This one doesn't. We're looking for an experienced MSP Service Delivery Manager to take ownership of our Managed Services operation, strengthen how we deliver support, develop our people and build a more proactive, customer-focused service that scales with our growth. You'll have genuine authority to improve service delivery, develop people, refine operational processes and work directly alongside our CTO to shape the future of our Managed Services business. If you've ever wanted the opportunity to build and improve an MSP rather than simply maintain one, we'd love to hear from you. The Role at a Glance Technical Service Delivery Manager Aston Cross, Birmingham Office Based Initially (3 6 Months) Hybrid Working Thereafter (Subject to Successful Onboarding, Performance & Business Requirements) £60,000 - £65,000 DOE + Company Benefits Permanent Full Time Reporting to: CTO Product / Service: Managed IT Services Microsoft Cloud Cyber Security Digital Transformation Pedigree: Growing Managed Services Provider specialising in Microsoft Cloud & Digital Transformation Your Background / Skills: Managed Services, Service Delivery, IT Service Desk Leadership, HaloPSA, ITIL, Microsoft Cloud, Customer Success, Incident Management, Team Leadership Who We Are Nexian is a leading technology partner specialising in Managed IT Services, Microsoft Cloud, Cyber Security, AI, Automation and Digital Transformation. We help ambitious organisations modernise, secure and optimise their technology through a combination of strategic consultancy, managed services and technical expertise. Alongside our Managed Services business, we're recognised as one of the UK's leading Actionstep implementation partners, supporting legal, professional services and other ambitious organisations with technology that enables long-term growth. We're a collaborative, ambitious business where ownership is encouraged, good ideas are welcomed and people genuinely enjoy working together. The Opportunity We're specifically looking for someone who has already led Service Delivery within an MSP and can demonstrate how they've improved or transformed a service operation before. You'll inherit a solid foundation with genuine opportunity to improve how we operate, developing a more proactive, accountable and customer-focused service operation. You'll lead our Service Desk, Escalation and Centralised Services teams while working closely with the CTO to improve operational maturity, strengthen customer experience and support the continued growth of the business. Whilst you'll have strong technical credibility, this is not a hands-on engineering role. Instead, you'll lead the people, processes and service operations that enable our technical teams to perform at their best. What You'll Be Doing Service Leadership • Lead the day-to-day operation of our 1st, 2nd and Escalation Support teams. • Oversee Centralised Services including monitoring, patching, backup, alerting and security tooling. • Improve ticket ownership, SLA performance, customer satisfaction and operational efficiency. • Reduce unnecessary escalations through improved workflows, coaching and service standards. Customer Service & Operational Excellence • Lead major incidents, customer escalations and service recovery activities. • Become a trusted operational contact for key Managed Service customers. • Deliver service reviews, performance reporting and continual service improvement initiatives. • Drive problem management and root cause analysis to reduce recurring issues. Service Improvement • Assess the current operation and build a practical roadmap for continual improvement. • Improve HaloPSA workflows, SLAs, automation, reporting, dashboards and service data quality. • Introduce better documentation, knowledge management and operational processes. • Identify opportunities to automate repetitive activities and improve service maturity. Leadership & People Development • Coach, mentor and develop Service Desk engineers and team leaders. • Conduct one-to-ones, performance reviews and capability planning. • Build a culture of ownership, accountability and continuous improvement. • Support recruitment and succession planning as the business grows. Projects & Customer Onboarding • Coordinate operational delivery for new customer onboarding and Managed Service transitions. • Work closely with Sales, Projects and Technical teams to ensure seamless customer handovers. • Support pre-sales activity by providing operational expertise and service insight. • Coordinate project delivery from a service perspective while working alongside technical specialists responsible for solution design. About You You're an experienced MSP Service Delivery leader who enjoys improving operations rather than simply maintaining them. You understand how to balance customer expectations, technical capability and commercial priorities while developing high-performing teams that consistently deliver excellent service. You'll probably bring: • Proven experience leading Service Delivery within a Managed Service Provider. • Demonstrable experience improving, transforming or rebuilding an MSP Service Desk or Managed Services operation. • Strong leadership experience across 1st Line, 2nd Line and Escalation teams. • Deep hands-on experience with HaloPSA (strongly preferred) or another leading PSA platform, including configuring workflows, SLAs, queues, automation, dashboards and reporting. • Experience managing SLAs, KPIs, customer satisfaction and service performance. • Strong incident, escalation and problem management experience. • Good working knowledge of ITIL service management principles (certification advantageous). • Broad technical understanding across Microsoft 365, Azure, Windows Server, Active Directory, Entra ID, Intune, Microsoft Defender, networking, backup/disaster recovery and modern RMM platforms (NinjaOne experience advantageous). • Strong customer-facing communication and stakeholder management skills. • Commercial awareness with experience supporting customer onboarding, service transitions and pre-sales activities. • Experience supporting legal, professional services or other regulated environments would be advantageous. Why Join Nexian? This is an opportunity to genuinely shape how our Managed Services function operates. Rather than inheriting a mature operation, you'll have the autonomy to improve processes, develop people and create a service operation capable of supporting our ambitious growth plans. Alongside a competitive salary you'll enjoy: • £60,000 - £65,000 DOE. • Hybrid working following successful onboarding, subject to performance and business requirements. • Company pension. • Career progression opportunities. • Direct access to senior leadership. • Genuine autonomy and ownership. • Opportunity to shape a growing Managed Services business. • Supportive, collaborative culture. Your Experience May Include Technical Service Delivery Manager, IT Service Delivery Manager, Managed Services Manager, MSP Operations Manager, Service Desk Manager, IT Operations Manager, Head of Service Delivery, Technical Operations Manager or Service Operations Manager. Apply Now If you're ready to build, improve and lead a Managed Services operation where your ideas, leadership and experience will genuinely shape the future of the business, we'd love to hear from you. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details.
Aug 18, 2026
Full time
Build & Own the Whole Service Operation. Not Just the Queue Most Service Delivery Manager roles ask you to maintain what's already there. This one doesn't. We're looking for an experienced MSP Service Delivery Manager to take ownership of our Managed Services operation, strengthen how we deliver support, develop our people and build a more proactive, customer-focused service that scales with our growth. You'll have genuine authority to improve service delivery, develop people, refine operational processes and work directly alongside our CTO to shape the future of our Managed Services business. If you've ever wanted the opportunity to build and improve an MSP rather than simply maintain one, we'd love to hear from you. The Role at a Glance Technical Service Delivery Manager Aston Cross, Birmingham Office Based Initially (3 6 Months) Hybrid Working Thereafter (Subject to Successful Onboarding, Performance & Business Requirements) £60,000 - £65,000 DOE + Company Benefits Permanent Full Time Reporting to: CTO Product / Service: Managed IT Services Microsoft Cloud Cyber Security Digital Transformation Pedigree: Growing Managed Services Provider specialising in Microsoft Cloud & Digital Transformation Your Background / Skills: Managed Services, Service Delivery, IT Service Desk Leadership, HaloPSA, ITIL, Microsoft Cloud, Customer Success, Incident Management, Team Leadership Who We Are Nexian is a leading technology partner specialising in Managed IT Services, Microsoft Cloud, Cyber Security, AI, Automation and Digital Transformation. We help ambitious organisations modernise, secure and optimise their technology through a combination of strategic consultancy, managed services and technical expertise. Alongside our Managed Services business, we're recognised as one of the UK's leading Actionstep implementation partners, supporting legal, professional services and other ambitious organisations with technology that enables long-term growth. We're a collaborative, ambitious business where ownership is encouraged, good ideas are welcomed and people genuinely enjoy working together. The Opportunity We're specifically looking for someone who has already led Service Delivery within an MSP and can demonstrate how they've improved or transformed a service operation before. You'll inherit a solid foundation with genuine opportunity to improve how we operate, developing a more proactive, accountable and customer-focused service operation. You'll lead our Service Desk, Escalation and Centralised Services teams while working closely with the CTO to improve operational maturity, strengthen customer experience and support the continued growth of the business. Whilst you'll have strong technical credibility, this is not a hands-on engineering role. Instead, you'll lead the people, processes and service operations that enable our technical teams to perform at their best. What You'll Be Doing Service Leadership • Lead the day-to-day operation of our 1st, 2nd and Escalation Support teams. • Oversee Centralised Services including monitoring, patching, backup, alerting and security tooling. • Improve ticket ownership, SLA performance, customer satisfaction and operational efficiency. • Reduce unnecessary escalations through improved workflows, coaching and service standards. Customer Service & Operational Excellence • Lead major incidents, customer escalations and service recovery activities. • Become a trusted operational contact for key Managed Service customers. • Deliver service reviews, performance reporting and continual service improvement initiatives. • Drive problem management and root cause analysis to reduce recurring issues. Service Improvement • Assess the current operation and build a practical roadmap for continual improvement. • Improve HaloPSA workflows, SLAs, automation, reporting, dashboards and service data quality. • Introduce better documentation, knowledge management and operational processes. • Identify opportunities to automate repetitive activities and improve service maturity. Leadership & People Development • Coach, mentor and develop Service Desk engineers and team leaders. • Conduct one-to-ones, performance reviews and capability planning. • Build a culture of ownership, accountability and continuous improvement. • Support recruitment and succession planning as the business grows. Projects & Customer Onboarding • Coordinate operational delivery for new customer onboarding and Managed Service transitions. • Work closely with Sales, Projects and Technical teams to ensure seamless customer handovers. • Support pre-sales activity by providing operational expertise and service insight. • Coordinate project delivery from a service perspective while working alongside technical specialists responsible for solution design. About You You're an experienced MSP Service Delivery leader who enjoys improving operations rather than simply maintaining them. You understand how to balance customer expectations, technical capability and commercial priorities while developing high-performing teams that consistently deliver excellent service. You'll probably bring: • Proven experience leading Service Delivery within a Managed Service Provider. • Demonstrable experience improving, transforming or rebuilding an MSP Service Desk or Managed Services operation. • Strong leadership experience across 1st Line, 2nd Line and Escalation teams. • Deep hands-on experience with HaloPSA (strongly preferred) or another leading PSA platform, including configuring workflows, SLAs, queues, automation, dashboards and reporting. • Experience managing SLAs, KPIs, customer satisfaction and service performance. • Strong incident, escalation and problem management experience. • Good working knowledge of ITIL service management principles (certification advantageous). • Broad technical understanding across Microsoft 365, Azure, Windows Server, Active Directory, Entra ID, Intune, Microsoft Defender, networking, backup/disaster recovery and modern RMM platforms (NinjaOne experience advantageous). • Strong customer-facing communication and stakeholder management skills. • Commercial awareness with experience supporting customer onboarding, service transitions and pre-sales activities. • Experience supporting legal, professional services or other regulated environments would be advantageous. Why Join Nexian? This is an opportunity to genuinely shape how our Managed Services function operates. Rather than inheriting a mature operation, you'll have the autonomy to improve processes, develop people and create a service operation capable of supporting our ambitious growth plans. Alongside a competitive salary you'll enjoy: • £60,000 - £65,000 DOE. • Hybrid working following successful onboarding, subject to performance and business requirements. • Company pension. • Career progression opportunities. • Direct access to senior leadership. • Genuine autonomy and ownership. • Opportunity to shape a growing Managed Services business. • Supportive, collaborative culture. Your Experience May Include Technical Service Delivery Manager, IT Service Delivery Manager, Managed Services Manager, MSP Operations Manager, Service Desk Manager, IT Operations Manager, Head of Service Delivery, Technical Operations Manager or Service Operations Manager. Apply Now If you're ready to build, improve and lead a Managed Services operation where your ideas, leadership and experience will genuinely shape the future of the business, we'd love to hear from you. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details.
Are you passionate about cyber security and protecting critical digital services that make a real difference to people's lives? We are looking for a Cyber Vulnerability Manager to lead and develop our vulnerability management function, helping to identify, assess and reduce cyber risks across NHS Wales. In this highly influential role, you will oversee vulnerability scanning, assessment and remediation activities, ensuring systems and applications remain secure against existing and emerging threats. Working with a wide range of stakeholders, you will provide expert advice, develop improvement initiatives and support the delivery of a strong cyber security culture across the organisation. As a leader within the Cyber Security team, you will manage and support specialist staff, helping them to develop their skills while creating an inclusive and collaborative environment where everyone can thrive. You will also contribute to strategic cyber security planning, helping shape future security capabilities and continuously improving services for our users. This is an exciting opportunity for someone with strong technical expertise, excellent leadership skills and a passion for continuous improvement. If you enjoy solving complex challenges, influencing positive change and working in a role where your expertise directly supports vital public services, we would love to hear from you. Main duties of the job As Cyber Vulnerability Manager, you will lead the delivery of vulnerability management services across a complex digital environment. You will coordinate vulnerability assessments, analyse security findings and work closely with technical teams, suppliers and service owners to ensure risks are effectively managed and remediated. You will oversee vulnerability scanning tools, penetration testing activities and associated contracts, ensuring services remain effective, compliant and aligned with organisational objectives. Using data and intelligence from multiple sources, you will assess risk, identify trends and produce reports that support informed decision-making at operational and strategic levels. A key part of the role will involve developing policies, procedures and standards that strengthen cyber resilience and support continuous improvement. You will lead projects, manage priorities and contribute to cyber security improvement programmes, ensuring outcomes are delivered on time and to a high standard. The post holder will also build strong relationships across the organisation and wider NHS, providing expert guidance, delivering training and awareness activities, and helping teams understand and manage cyber security risks in a practical and collaborative way. Detailed job description and main responsibilities Provide professional leadership, coaching and line management to specialist cyber security staff, supporting their development and performance. Develop and maintain vulnerability management policies, processes and standards in line with organisational and national requirements. Analyse complex security data, vulnerability reports and threat intelligence to identify risks, trends and opportunities for improvement. Work collaboratively with technical teams, suppliers and stakeholders to coordinate remediation activity and improve security outcomes. Manage cyber security projects and improvement programmes, balancing competing priorities and ensuring successful delivery. Produce high-quality reports, dashboards, presentations and recommendations for a range of technical and non-technical audiences. Act as a subject matter expert, providing specialist advice on vulnerability management, cyber security best practice and emerging threats. Support governance, risk and compliance activities, including audits, security assessments and accreditation requirements. Champion an inclusive, supportive and continuous improvement culture where diverse perspectives are valued and everyone is encouraged to contribute their best work. We welcome applications from candidates of all backgrounds and experiences. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply. Working for our organisation Digital Health and Care Wales (DHCW) is part of the NHS Wales family and has an important role in changing the way health and care services are delivered through technology and data. The organisation supports frontline staff with modern systems and access to important information about their patients, while empowering the people of Wales to manage their own health through digital NHS Wales services. Working for DHCW offers lots of employee benefits, including flexible working, a competitive salary, 28 days of annual leave plus Bank Holidays and opportunities for career development. We are committed to recognising and celebrating our staff as the most valuable part of our organisation. Join our game changing, life-saving team and start making a real difference to health and care services in Wales.
Aug 18, 2026
Full time
Are you passionate about cyber security and protecting critical digital services that make a real difference to people's lives? We are looking for a Cyber Vulnerability Manager to lead and develop our vulnerability management function, helping to identify, assess and reduce cyber risks across NHS Wales. In this highly influential role, you will oversee vulnerability scanning, assessment and remediation activities, ensuring systems and applications remain secure against existing and emerging threats. Working with a wide range of stakeholders, you will provide expert advice, develop improvement initiatives and support the delivery of a strong cyber security culture across the organisation. As a leader within the Cyber Security team, you will manage and support specialist staff, helping them to develop their skills while creating an inclusive and collaborative environment where everyone can thrive. You will also contribute to strategic cyber security planning, helping shape future security capabilities and continuously improving services for our users. This is an exciting opportunity for someone with strong technical expertise, excellent leadership skills and a passion for continuous improvement. If you enjoy solving complex challenges, influencing positive change and working in a role where your expertise directly supports vital public services, we would love to hear from you. Main duties of the job As Cyber Vulnerability Manager, you will lead the delivery of vulnerability management services across a complex digital environment. You will coordinate vulnerability assessments, analyse security findings and work closely with technical teams, suppliers and service owners to ensure risks are effectively managed and remediated. You will oversee vulnerability scanning tools, penetration testing activities and associated contracts, ensuring services remain effective, compliant and aligned with organisational objectives. Using data and intelligence from multiple sources, you will assess risk, identify trends and produce reports that support informed decision-making at operational and strategic levels. A key part of the role will involve developing policies, procedures and standards that strengthen cyber resilience and support continuous improvement. You will lead projects, manage priorities and contribute to cyber security improvement programmes, ensuring outcomes are delivered on time and to a high standard. The post holder will also build strong relationships across the organisation and wider NHS, providing expert guidance, delivering training and awareness activities, and helping teams understand and manage cyber security risks in a practical and collaborative way. Detailed job description and main responsibilities Provide professional leadership, coaching and line management to specialist cyber security staff, supporting their development and performance. Develop and maintain vulnerability management policies, processes and standards in line with organisational and national requirements. Analyse complex security data, vulnerability reports and threat intelligence to identify risks, trends and opportunities for improvement. Work collaboratively with technical teams, suppliers and stakeholders to coordinate remediation activity and improve security outcomes. Manage cyber security projects and improvement programmes, balancing competing priorities and ensuring successful delivery. Produce high-quality reports, dashboards, presentations and recommendations for a range of technical and non-technical audiences. Act as a subject matter expert, providing specialist advice on vulnerability management, cyber security best practice and emerging threats. Support governance, risk and compliance activities, including audits, security assessments and accreditation requirements. Champion an inclusive, supportive and continuous improvement culture where diverse perspectives are valued and everyone is encouraged to contribute their best work. We welcome applications from candidates of all backgrounds and experiences. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply. Working for our organisation Digital Health and Care Wales (DHCW) is part of the NHS Wales family and has an important role in changing the way health and care services are delivered through technology and data. The organisation supports frontline staff with modern systems and access to important information about their patients, while empowering the people of Wales to manage their own health through digital NHS Wales services. Working for DHCW offers lots of employee benefits, including flexible working, a competitive salary, 28 days of annual leave plus Bank Holidays and opportunities for career development. We are committed to recognising and celebrating our staff as the most valuable part of our organisation. Join our game changing, life-saving team and start making a real difference to health and care services in Wales.
IT & Systems Manager Salary: 50,000 + Bonus + Benefits Location: Driffield, East Yorkshire Hours: Monday to Friday, 37.5 hours per week, Hybrid Are you an experienced IT & Systems professional looking for an opportunity to own and shape technology within a growing international business? We're recruiting for an IT & Systems Manager to join a fast-growing company based in Driffield. Reporting directly to the CEO, you'll take ownership of the company's technology landscape, leading business systems, ERP optimisation, digital transformation and continuous improvement initiatives that will support ambitious growth plans over the coming years. This is a unique opportunity for someone who enjoys combining technology with commercial thinking, working closely with senior leadership to improve business processes, drive automation and ensure technology becomes a key enabler of business success. The Role As IT & Systems Manager, you'll become the internal owner of the company's technology estate, working across business systems, applications and third-party suppliers while driving improvements across the organisation. Your responsibilities will include: Owning and developing core business systems including Odoo ERP, Shopify, Microsoft 365, Qlik, Netstock, Pimberly and eDesk Leading ERP optimisation, systems integrations and automation projects Identifying opportunities to improve business processes through technology Supporting users through training, documentation and best practice Managing relationships with external IT providers and software vendors Coordinating Microsoft 365 administration and user management Supporting cyber security, disaster recovery and business continuity initiatives Managing software licensing and hardware procurement Driving digital transformation and continuous improvement projects Improving reporting, data quality and business intelligence Evaluating AI tools and automation opportunities that deliver genuine business value Helping shape the company's long-term technology roadmap What We're Looking For We're looking for someone who enjoys understanding how businesses operate and using technology to improve efficiency, productivity and performance. You'll likely have experience in one of the following roles: IT Manager Business Systems Manager Applications Manager Systems Manager ERP Manager Business Systems Analyst (Senior) Essential Previous experience managing business systems or IT within a commercial environment Strong experience supporting ERP or integrated business systems Experience delivering technology improvement or implementation projects Microsoft 365 administration experience Experience managing third-party technology suppliers Excellent stakeholder management and communication skills Strong analytical and problem-solving ability Commercial mindset with a passion for continuous improvement Desirable Odoo ERP Shopify Qlik Netstock Pimberly API integrations AI and automation technologies Cyber security and IT governance Distribution, wholesale, manufacturing or e-commerce experience Why Join? This is a genuine opportunity to influence the future direction of technology within a rapidly expanding international business. You'll join at an exciting stage of the company's growth, taking ownership of systems that are central to future success while working directly with the CEO and senior leadership team. Over the coming years you'll play a key role in: Expanding ERP capability Driving automation across the business Enhancing reporting and business intelligence Improving business processes Supporting future acquisitions and integrations Developing AI capabilities where they add commercial value There is genuine scope for this role to develop into a broader technology leadership position as the business continues to grow. Salary & Benefits 50,000 salary Annual performance bonus Hybrid working Private medical cover 25 days annual leave plus Bank Holidays Company pension Ongoing professional development Opportunity to shape technology strategy within a growing international business If you're looking for a role where you can combine technical expertise with commercial impact and play a key part in a company's growth journey, we'd love to hear from you.
Aug 18, 2026
Full time
IT & Systems Manager Salary: 50,000 + Bonus + Benefits Location: Driffield, East Yorkshire Hours: Monday to Friday, 37.5 hours per week, Hybrid Are you an experienced IT & Systems professional looking for an opportunity to own and shape technology within a growing international business? We're recruiting for an IT & Systems Manager to join a fast-growing company based in Driffield. Reporting directly to the CEO, you'll take ownership of the company's technology landscape, leading business systems, ERP optimisation, digital transformation and continuous improvement initiatives that will support ambitious growth plans over the coming years. This is a unique opportunity for someone who enjoys combining technology with commercial thinking, working closely with senior leadership to improve business processes, drive automation and ensure technology becomes a key enabler of business success. The Role As IT & Systems Manager, you'll become the internal owner of the company's technology estate, working across business systems, applications and third-party suppliers while driving improvements across the organisation. Your responsibilities will include: Owning and developing core business systems including Odoo ERP, Shopify, Microsoft 365, Qlik, Netstock, Pimberly and eDesk Leading ERP optimisation, systems integrations and automation projects Identifying opportunities to improve business processes through technology Supporting users through training, documentation and best practice Managing relationships with external IT providers and software vendors Coordinating Microsoft 365 administration and user management Supporting cyber security, disaster recovery and business continuity initiatives Managing software licensing and hardware procurement Driving digital transformation and continuous improvement projects Improving reporting, data quality and business intelligence Evaluating AI tools and automation opportunities that deliver genuine business value Helping shape the company's long-term technology roadmap What We're Looking For We're looking for someone who enjoys understanding how businesses operate and using technology to improve efficiency, productivity and performance. You'll likely have experience in one of the following roles: IT Manager Business Systems Manager Applications Manager Systems Manager ERP Manager Business Systems Analyst (Senior) Essential Previous experience managing business systems or IT within a commercial environment Strong experience supporting ERP or integrated business systems Experience delivering technology improvement or implementation projects Microsoft 365 administration experience Experience managing third-party technology suppliers Excellent stakeholder management and communication skills Strong analytical and problem-solving ability Commercial mindset with a passion for continuous improvement Desirable Odoo ERP Shopify Qlik Netstock Pimberly API integrations AI and automation technologies Cyber security and IT governance Distribution, wholesale, manufacturing or e-commerce experience Why Join? This is a genuine opportunity to influence the future direction of technology within a rapidly expanding international business. You'll join at an exciting stage of the company's growth, taking ownership of systems that are central to future success while working directly with the CEO and senior leadership team. Over the coming years you'll play a key role in: Expanding ERP capability Driving automation across the business Enhancing reporting and business intelligence Improving business processes Supporting future acquisitions and integrations Developing AI capabilities where they add commercial value There is genuine scope for this role to develop into a broader technology leadership position as the business continues to grow. Salary & Benefits 50,000 salary Annual performance bonus Hybrid working Private medical cover 25 days annual leave plus Bank Holidays Company pension Ongoing professional development Opportunity to shape technology strategy within a growing international business If you're looking for a role where you can combine technical expertise with commercial impact and play a key part in a company's growth journey, we'd love to hear from you.
Junior Project Manager The Role: We are looking for a motivated and detail-oriented Junior Project Manager to support the delivery of projects, assist in bid preparation and support project improvement initiatives. This is an excellent opportunity for someone early in their project management career to gain hands on experience and grow within a supportive team. Key Responsibilities: Project & Bid Management: Assist in the coordination and management of project activities, timeline, and deliverables Support bid preparation by gathering documentation, formatting proposals, and tracking deadlines Maintain project documentation, meeting notes, and action logs Help monitor project progress and update financial progress reports Communicate with internal teams and external partners as directed Participate in project meetings and contribute to issue tracking and resolution Key Skills and Qualifications: Ability to demonstrate reliability, responsiveness, and a proactive attitude. Able to maintain professional communication and collaboration across teams APM PFQ or PRINCE2 Foundation or equivalent certification preferred. Familiarity with project management tools and methodologies. Strong organisational and communication skills. Motivated to learn and develop project management capabilities Benefits: Discretionary Company Bonus Based on company and personal performance 25 Days holiday not including bank holidays with the option to buy/sell up to 5 days Flexible hybrid working arrangements Continuous professional development including incentives Access to online Udemy training facility to support grade specific learning pathways Electric car scheme Bike to work scheme Private health care About Us: Synoptix was formed in 2011 to provide engineering solutions across various technical industries. We have evolved from a company established and focussed on Systems Thinking principles into an Engineering company providing solutions and services across three key capabilities: Systems, Cyber & InfoSec and Technology. What makes us stand out is how we engage in the crossover areas between these disciplines, combining our strengths to provide a truly bespoke, market leading approach. Our engineering competence is bolstered by expertise in commercial, legal, financial and resource, thereby ensuring that we uphold excellence in our product and service offerings. Please note that due to the nature of our projects we can only accept Sole UK National candidates who will need to be eligible to obtain UK Security Clearance. By applying to this position, you are confirming that you consent to the retention of your personal data. Your data is held securely on our own premises and under the terms of the Data Protection Act (2018). It will be treated as confidential, and will not be transferred to any third party, or to any other jurisdiction without your consent. We will not hold any data for any longer than is necessary for us to fulfil our obligations and will remove any data at your written request.
Aug 18, 2026
Full time
Junior Project Manager The Role: We are looking for a motivated and detail-oriented Junior Project Manager to support the delivery of projects, assist in bid preparation and support project improvement initiatives. This is an excellent opportunity for someone early in their project management career to gain hands on experience and grow within a supportive team. Key Responsibilities: Project & Bid Management: Assist in the coordination and management of project activities, timeline, and deliverables Support bid preparation by gathering documentation, formatting proposals, and tracking deadlines Maintain project documentation, meeting notes, and action logs Help monitor project progress and update financial progress reports Communicate with internal teams and external partners as directed Participate in project meetings and contribute to issue tracking and resolution Key Skills and Qualifications: Ability to demonstrate reliability, responsiveness, and a proactive attitude. Able to maintain professional communication and collaboration across teams APM PFQ or PRINCE2 Foundation or equivalent certification preferred. Familiarity with project management tools and methodologies. Strong organisational and communication skills. Motivated to learn and develop project management capabilities Benefits: Discretionary Company Bonus Based on company and personal performance 25 Days holiday not including bank holidays with the option to buy/sell up to 5 days Flexible hybrid working arrangements Continuous professional development including incentives Access to online Udemy training facility to support grade specific learning pathways Electric car scheme Bike to work scheme Private health care About Us: Synoptix was formed in 2011 to provide engineering solutions across various technical industries. We have evolved from a company established and focussed on Systems Thinking principles into an Engineering company providing solutions and services across three key capabilities: Systems, Cyber & InfoSec and Technology. What makes us stand out is how we engage in the crossover areas between these disciplines, combining our strengths to provide a truly bespoke, market leading approach. Our engineering competence is bolstered by expertise in commercial, legal, financial and resource, thereby ensuring that we uphold excellence in our product and service offerings. Please note that due to the nature of our projects we can only accept Sole UK National candidates who will need to be eligible to obtain UK Security Clearance. By applying to this position, you are confirming that you consent to the retention of your personal data. Your data is held securely on our own premises and under the terms of the Data Protection Act (2018). It will be treated as confidential, and will not be transferred to any third party, or to any other jurisdiction without your consent. We will not hold any data for any longer than is necessary for us to fulfil our obligations and will remove any data at your written request.
