The Opportunity: Contracts Assistant (12 Month Fixed Term Contract) North Shields Competitive Salary Full Time Are you a highly organised administrator with excellent attention to detail and a passion for delivering outstanding customer service? Do you enjoy working with data, contracts, and stakeholders to ensure processes run smoothly?We are recruiting for a Contracts Assistant to join a busy and supportive team on a 12-month fixed term contract based in North Shields. This is an excellent opportunity for an organised professional to develop their career within a commercial environment, supporting the management of contracts.We're looking for a proactive and detail-focused individual who can manage multiple priorities while maintaining a high level of accuracy.The RoleWorking closely with Contract Managers, you will play a key role in supporting the effective administration of vehicle contracts, ensuring accurate processing of orders, contract documentation, customer records, and compliance information. Your responsibilities will include: Supporting the administration of the orders, deliveries, and contract documentation Maintaining accurate records and data within business management systems Assisting with customer and queries, providing excellent service and support Producing and updating contract information, finance documentation, and reports Liaising with customers, suppliers, payroll, finance, insurance teams, and internal stakeholders Monitoring compliance requirements and ensuring records are maintained for audit purposes Updating databases, spreadsheets, and management information systems Providing additional support to Contract Managers during periods of peak activity About You: Previous experience within an administrative, contracts, customer service, or commercial support role Strong organisational and time management skills Excellent communication and relationship-building abilities A high level of attention to detail and accuracy Good problem-solving skills and the ability to work independently Strong IT skills, including Microsoft Office applications A full UK driving licence What's On Offer? 12-month fixed term contract Opportunity to join a well-established and respected organisation Modern offices based in North Shields Varied and fast-paced role with full training provided Supportive team environment with opportunities to develop new skills If you're looking for a new challenge where you can utilise your administration, customer service, and organisational skills within a busy commercial environment, we'd love to hear from you.
Aug 08, 2026
Seasonal
The Opportunity: Contracts Assistant (12 Month Fixed Term Contract) North Shields Competitive Salary Full Time Are you a highly organised administrator with excellent attention to detail and a passion for delivering outstanding customer service? Do you enjoy working with data, contracts, and stakeholders to ensure processes run smoothly?We are recruiting for a Contracts Assistant to join a busy and supportive team on a 12-month fixed term contract based in North Shields. This is an excellent opportunity for an organised professional to develop their career within a commercial environment, supporting the management of contracts.We're looking for a proactive and detail-focused individual who can manage multiple priorities while maintaining a high level of accuracy.The RoleWorking closely with Contract Managers, you will play a key role in supporting the effective administration of vehicle contracts, ensuring accurate processing of orders, contract documentation, customer records, and compliance information. Your responsibilities will include: Supporting the administration of the orders, deliveries, and contract documentation Maintaining accurate records and data within business management systems Assisting with customer and queries, providing excellent service and support Producing and updating contract information, finance documentation, and reports Liaising with customers, suppliers, payroll, finance, insurance teams, and internal stakeholders Monitoring compliance requirements and ensuring records are maintained for audit purposes Updating databases, spreadsheets, and management information systems Providing additional support to Contract Managers during periods of peak activity About You: Previous experience within an administrative, contracts, customer service, or commercial support role Strong organisational and time management skills Excellent communication and relationship-building abilities A high level of attention to detail and accuracy Good problem-solving skills and the ability to work independently Strong IT skills, including Microsoft Office applications A full UK driving licence What's On Offer? 12-month fixed term contract Opportunity to join a well-established and respected organisation Modern offices based in North Shields Varied and fast-paced role with full training provided Supportive team environment with opportunities to develop new skills If you're looking for a new challenge where you can utilise your administration, customer service, and organisational skills within a busy commercial environment, we'd love to hear from you.
Job Title: Warranty Administrator Fixed Term Contract Location: Ilminster, Somerset Salary: Dependant on experience (to be discussed at application) Job Type: Full-time, Fixed Term Contract Hours: 9-5 (Mon-Thurs), 9-4.30 (Fri) What's on Offer: Opportunity to join a stable and growing business Supportive team environment with a strong focus on collaboration Varied role with scope to develop your skills Competitive salary and benefits package including 25 days plus BH and free parking We are currently supporting a well-established and growing manufacturer to recruit a Customer Service Administrator. This is an exciting opportunity to join a customer focused organisation where service quality and continuous improvement are at the heart of everything they do. The Role As Customer Service Administrator, you will play a key role in delivering a high-quality warranty service, ensuring customers receive a seamless and efficient experience. Acting as a central point of contact, you will manage warranty claims, coordinate service activity, and support internal teams in maintaining strong customer relationships. This is a varied and fast-paced role, ideal for someone who thrives in a busy environment and enjoys problem-solving, organisation, and customer interaction. Key Responsibilities Respond to warranty claims via phone and email in a timely and professional manner Log all communications and maintain accurate records using the CRM system Coordinate the dispatch of replacement parts and raise associated orders Arrange collections of faulty components in line with company procedures Authorise and organise service callouts in accordance with warranty terms Process invoices and manage documentation related to service visits Analyse service reports to identify recurring issues and opportunities for improvement Build and maintain effective relationships with external service partners About You We're looking for an organised and proactive individual with excellent communication skills and a strong customer service mindset. Experience working in a fast-paced, customer-focused environment Proven ability to manage a varied workload and prioritise tasks effectively Strong administrative and organisational skills Good IT skills, including Microsoft Office Solid communication skills, both written and verbal Next Steps To apply for this role please do so online or email your CV to (url removed). If you would like to discuss the opportunity prior to application, please contact Vicky on (phone number removed). Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Aug 08, 2026
Contractor
Job Title: Warranty Administrator Fixed Term Contract Location: Ilminster, Somerset Salary: Dependant on experience (to be discussed at application) Job Type: Full-time, Fixed Term Contract Hours: 9-5 (Mon-Thurs), 9-4.30 (Fri) What's on Offer: Opportunity to join a stable and growing business Supportive team environment with a strong focus on collaboration Varied role with scope to develop your skills Competitive salary and benefits package including 25 days plus BH and free parking We are currently supporting a well-established and growing manufacturer to recruit a Customer Service Administrator. This is an exciting opportunity to join a customer focused organisation where service quality and continuous improvement are at the heart of everything they do. The Role As Customer Service Administrator, you will play a key role in delivering a high-quality warranty service, ensuring customers receive a seamless and efficient experience. Acting as a central point of contact, you will manage warranty claims, coordinate service activity, and support internal teams in maintaining strong customer relationships. This is a varied and fast-paced role, ideal for someone who thrives in a busy environment and enjoys problem-solving, organisation, and customer interaction. Key Responsibilities Respond to warranty claims via phone and email in a timely and professional manner Log all communications and maintain accurate records using the CRM system Coordinate the dispatch of replacement parts and raise associated orders Arrange collections of faulty components in line with company procedures Authorise and organise service callouts in accordance with warranty terms Process invoices and manage documentation related to service visits Analyse service reports to identify recurring issues and opportunities for improvement Build and maintain effective relationships with external service partners About You We're looking for an organised and proactive individual with excellent communication skills and a strong customer service mindset. Experience working in a fast-paced, customer-focused environment Proven ability to manage a varied workload and prioritise tasks effectively Strong administrative and organisational skills Good IT skills, including Microsoft Office Solid communication skills, both written and verbal Next Steps To apply for this role please do so online or email your CV to (url removed). If you would like to discuss the opportunity prior to application, please contact Vicky on (phone number removed). Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Join our Finance team on a 15-Month Fixed-Term Contract and play a key role in maintaining accurate customer and financial data that supports the smooth running of the business. As a Finance Administrator, you'll be responsible for customer account set-up and maintenance, credit control administration, cash allocation, and direct debit processing, ensuring data accuracy and outstanding customer service at all times. This opportunity is ideal for someone with strong attention to detail, excellent organisational skills, good communication abilities, and a proactive approach to problem-solving. If you have experience within an accounts, finance, or credit control environment and enjoy working both independently and as part of a team, we would love to hear from you. About the Role What You'll Be Doing Setting up and maintaining customer accounts and master data records Processing credit checks and supporting account credit limit reviews Managing customer information including addresses, payment terms, and legal entity details Assisting with direct debit administration, notifications, and payment collection setup Allocating daily cash receipts and supporting accurate financial reporting Investigating and resolving account queries from customers and internal stakeholders Monitoring customer credit information and escalating potential risks Supporting credit control activities, including payment reminders and account administration Maintaining accurate records and ensuring inactive accounts are updated appropriately Providing support across the wider finance team as required Benefits Annual leave enhanced with long service. Company Pension Long service rewards: both financial and leave-based. Health cash plan. Life assurance scheme. Critical Illness cover Access to our prestige benefits and rewards portal. Career development opportunities. Access to a well-established Employee Assistance Programme provider. And other excellent benefits you'd expect from a market leader. Requirements What We're Looking For Previous experience within an administrative, finance, accounts, or credit control environment Excellent attention to detail and accuracy Strong communication skills with the ability to build relationships at all levels Ability to work independently and manage competing priorities Proactive and organised approach to work Confident using Microsoft Office applications GCSEs (or equivalent) Desirable: Previous use of Navision systems, Microsoft Dynamics CRM and good Excel skills. Additional Information 15-month fixed-term contract Based at our Head Office in Marlow Monday to Friday working pattern
Aug 06, 2026
Full time
Join our Finance team on a 15-Month Fixed-Term Contract and play a key role in maintaining accurate customer and financial data that supports the smooth running of the business. As a Finance Administrator, you'll be responsible for customer account set-up and maintenance, credit control administration, cash allocation, and direct debit processing, ensuring data accuracy and outstanding customer service at all times. This opportunity is ideal for someone with strong attention to detail, excellent organisational skills, good communication abilities, and a proactive approach to problem-solving. If you have experience within an accounts, finance, or credit control environment and enjoy working both independently and as part of a team, we would love to hear from you. About the Role What You'll Be Doing Setting up and maintaining customer accounts and master data records Processing credit checks and supporting account credit limit reviews Managing customer information including addresses, payment terms, and legal entity details Assisting with direct debit administration, notifications, and payment collection setup Allocating daily cash receipts and supporting accurate financial reporting Investigating and resolving account queries from customers and internal stakeholders Monitoring customer credit information and escalating potential risks Supporting credit control activities, including payment reminders and account administration Maintaining accurate records and ensuring inactive accounts are updated appropriately Providing support across the wider finance team as required Benefits Annual leave enhanced with long service. Company Pension Long service rewards: both financial and leave-based. Health cash plan. Life assurance scheme. Critical Illness cover Access to our prestige benefits and rewards portal. Career development opportunities. Access to a well-established Employee Assistance Programme provider. And other excellent benefits you'd expect from a market leader. Requirements What We're Looking For Previous experience within an administrative, finance, accounts, or credit control environment Excellent attention to detail and accuracy Strong communication skills with the ability to build relationships at all levels Ability to work independently and manage competing priorities Proactive and organised approach to work Confident using Microsoft Office applications GCSEs (or equivalent) Desirable: Previous use of Navision systems, Microsoft Dynamics CRM and good Excel skills. Additional Information 15-month fixed-term contract Based at our Head Office in Marlow Monday to Friday working pattern
Here at Howdens we're looking for a Payroll Administrator on a fixed term contract until the end of 2026 to help ensure our employees are paid accurately, on time, and in line with current legislation. Based within a busy and supportive payroll function, you'll play a key role in processing payroll transactions, resolving queries, and maintaining the high standards of service our colleagues across the business rely upon. This is an excellent opportunity for someone with Workday payroll administration experience who enjoys working with data, thrives on accuracy, and takes pride in delivering a first-class service. What will I be doing? Processing payroll changes including starters, leavers, salary amendments, allowances and deductions within Workday. Administering statutory payments and deductions, including SSP, SMP, PAYE and National Insurance. Processing tax code changes and relevant payroll documentation. Generating, checking and processing weekly timesheets. Performing payroll audits and checks to ensure payroll data is accurate and compliant. Supporting payroll year-end activities and assisting with audit requirements when required. Investigating and resolving payroll queries from employees and stakeholders across the business. Identifying and resolving issues that could impact the accurate and timely delivery of payroll. Working closely with colleagues across Payroll, HR and the wider business to provide an excellent customer experience. Keeping up to date with payroll legislation and best practice. What do we need from you? Previous payroll administration and processing experience within Workday is essential. Good understanding of payroll procedures and HMRC legislation. Strong attention to detail with a commitment to accuracy. Excellent organisational and prioritisation skills. Confident using Microsoft Office, particularly Excel. Strong communication skills with the ability to build effective working relationships at all levels. A proactive approach to problem solving and continuous improvement. Ability to work effectively under pressure and meet deadlines. A positive, flexible and team-focused attitude. Experience working in a retail, manufacturing or similar fast-paced environment would be desirable. About Howdens: Howdens Joinery is a highly successful FTSE 100 business, with more than 900 depots nationwide and more than 11,000 staff. Last year our sales reached circa 2.3bn, and we continue to experience significant growth and success. Despite our scale, Howdens remains a local business with traditional values. There is a strong entrepreneurial ethos and the opportunity to develop within a fast-paced and commercial environment. That, along with a competitive salary, development opportunities, and exciting rewards, are among the reasons why our people enjoy working for Howdens - and why we have been named one of the 10 Best Big Companies to Work For. Howdens is founded on the principle of being Worthwhile for ALL concerned. We're working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, please email (url removed) with the job title and location, and we will be happy to help you. Please note that candidates applying for this role must have a valid right to work in the UK, we do not offer sponsorship of employment for any depot positions at this time. We appreciate your understanding. INDKSD
Aug 05, 2026
Full time
Here at Howdens we're looking for a Payroll Administrator on a fixed term contract until the end of 2026 to help ensure our employees are paid accurately, on time, and in line with current legislation. Based within a busy and supportive payroll function, you'll play a key role in processing payroll transactions, resolving queries, and maintaining the high standards of service our colleagues across the business rely upon. This is an excellent opportunity for someone with Workday payroll administration experience who enjoys working with data, thrives on accuracy, and takes pride in delivering a first-class service. What will I be doing? Processing payroll changes including starters, leavers, salary amendments, allowances and deductions within Workday. Administering statutory payments and deductions, including SSP, SMP, PAYE and National Insurance. Processing tax code changes and relevant payroll documentation. Generating, checking and processing weekly timesheets. Performing payroll audits and checks to ensure payroll data is accurate and compliant. Supporting payroll year-end activities and assisting with audit requirements when required. Investigating and resolving payroll queries from employees and stakeholders across the business. Identifying and resolving issues that could impact the accurate and timely delivery of payroll. Working closely with colleagues across Payroll, HR and the wider business to provide an excellent customer experience. Keeping up to date with payroll legislation and best practice. What do we need from you? Previous payroll administration and processing experience within Workday is essential. Good understanding of payroll procedures and HMRC legislation. Strong attention to detail with a commitment to accuracy. Excellent organisational and prioritisation skills. Confident using Microsoft Office, particularly Excel. Strong communication skills with the ability to build effective working relationships at all levels. A proactive approach to problem solving and continuous improvement. Ability to work effectively under pressure and meet deadlines. A positive, flexible and team-focused attitude. Experience working in a retail, manufacturing or similar fast-paced environment would be desirable. About Howdens: Howdens Joinery is a highly successful FTSE 100 business, with more than 900 depots nationwide and more than 11,000 staff. Last year our sales reached circa 2.3bn, and we continue to experience significant growth and success. Despite our scale, Howdens remains a local business with traditional values. There is a strong entrepreneurial ethos and the opportunity to develop within a fast-paced and commercial environment. That, along with a competitive salary, development opportunities, and exciting rewards, are among the reasons why our people enjoy working for Howdens - and why we have been named one of the 10 Best Big Companies to Work For. Howdens is founded on the principle of being Worthwhile for ALL concerned. We're working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, please email (url removed) with the job title and location, and we will be happy to help you. Please note that candidates applying for this role must have a valid right to work in the UK, we do not offer sponsorship of employment for any depot positions at this time. We appreciate your understanding. INDKSD
Sewell Wallis are excited to be working with a renowned Accountancy practice based in Chesterfield who are looking for an experienced Payroll Administrator to join their friendly and supportive team on a fixed-term contract for six months. This is a fantastic opportunity to join a well-established business where you'll be responsible for delivering an accurate and efficient payroll service to a varied client base. This is a bureau-style payroll position, so you'll be managing multiple payrolls from start to finish while building strong relationships with your clients and ensuring all payroll deadlines are met. What will you be doing? Managing your own portfolio of payroll clients, processing payrolls from start to finish. Calculating and processing statutory payments, including SSP and SMP. Administering workplace pension schemes and ensuring compliance with auto-enrolment requirements. Responding to payroll queries and providing excellent customer service to clients. Ensuring payrolls are processed accurately and in line with current payroll legislation and HMRC guidance. Building strong relationships with clients and managing multiple deadlines across your portfolio. Supporting the wider payroll team where required during busy periods. What are we looking for? Essential Previous experience working within a payroll bureau, accountancy practice or another multi-client payroll environment. Experience processing end-to-end payroll for multiple clients. Good knowledge of payroll legislation, HMRC requirements and statutory payments. Experience administering workplace pensions and auto-enrolment. Strong organisational skills with the ability to manage multiple deadlines. Excellent communication skills and a proactive approach to client service. What's on offer? Competitive salary of 28,000- 30,000. Hybrid working. Full-time hours (37.5 hours per week). Immediate start available. A supportive and collaborative team environment. A varied role where you'll manage your own client portfolio and make an immediate impact. If you're an experienced Payroll administrator and available to start immediately, we'd love to hear from you. Apply below or contact Jemima for more information. To apply please send your CV, quoting our reference and specifying which website you saw this position advertised on. Due to the high volume of applications please accept that if we have not responded to your application within seven days, your application has not been successful. Sewell Wallis is a specialist recruitment company with a vast amount of experience in our industry we offer permanent, temporary and interim recruitment support for accounting and finance, human resources and business support positions. We recruit at all levels within finance from Purchase Ledger Administrator and Credit Controller level through to Financial Controller and Director positions. With offices in Sheffield and Leeds, we are well situated to cover all of South Yorkshire, West Yorkshire and Manchester. Please visit our website for more information on accountancy and finance jobs and human resources or business support positions.
Aug 05, 2026
Contractor
Sewell Wallis are excited to be working with a renowned Accountancy practice based in Chesterfield who are looking for an experienced Payroll Administrator to join their friendly and supportive team on a fixed-term contract for six months. This is a fantastic opportunity to join a well-established business where you'll be responsible for delivering an accurate and efficient payroll service to a varied client base. This is a bureau-style payroll position, so you'll be managing multiple payrolls from start to finish while building strong relationships with your clients and ensuring all payroll deadlines are met. What will you be doing? Managing your own portfolio of payroll clients, processing payrolls from start to finish. Calculating and processing statutory payments, including SSP and SMP. Administering workplace pension schemes and ensuring compliance with auto-enrolment requirements. Responding to payroll queries and providing excellent customer service to clients. Ensuring payrolls are processed accurately and in line with current payroll legislation and HMRC guidance. Building strong relationships with clients and managing multiple deadlines across your portfolio. Supporting the wider payroll team where required during busy periods. What are we looking for? Essential Previous experience working within a payroll bureau, accountancy practice or another multi-client payroll environment. Experience processing end-to-end payroll for multiple clients. Good knowledge of payroll legislation, HMRC requirements and statutory payments. Experience administering workplace pensions and auto-enrolment. Strong organisational skills with the ability to manage multiple deadlines. Excellent communication skills and a proactive approach to client service. What's on offer? Competitive salary of 28,000- 30,000. Hybrid working. Full-time hours (37.5 hours per week). Immediate start available. A supportive and collaborative team environment. A varied role where you'll manage your own client portfolio and make an immediate impact. If you're an experienced Payroll administrator and available to start immediately, we'd love to hear from you. Apply below or contact Jemima for more information. To apply please send your CV, quoting our reference and specifying which website you saw this position advertised on. Due to the high volume of applications please accept that if we have not responded to your application within seven days, your application has not been successful. Sewell Wallis is a specialist recruitment company with a vast amount of experience in our industry we offer permanent, temporary and interim recruitment support for accounting and finance, human resources and business support positions. We recruit at all levels within finance from Purchase Ledger Administrator and Credit Controller level through to Financial Controller and Director positions. With offices in Sheffield and Leeds, we are well situated to cover all of South Yorkshire, West Yorkshire and Manchester. Please visit our website for more information on accountancy and finance jobs and human resources or business support positions.
Property Administrator (Fixed Term Contract) Location: Guildford Surrey Salary: 30,000pa MUST BE AVAILABLE IMMEDIATELY Are you a highly organised administrator looking for a varied role within a friendly, boutique business? We are seeking a proactive Property Administrator to support a busy office where no two days are the same. This is an excellent opportunity for someone with strong administration and customer service experience who enjoys building relationships and delivering an exceptional service. Previous property experience is beneficial but not essential - full training will be provided for the right person. Due to the office location and occasional property visits, a full UK driving licence and access to your own vehicle are essential. The Role: Providing administrative support to the lettings team Managing enquiries via telephone and email Preparing tenancy documentation and maintaining accurate records Coordinating property viewings and appointments Liaising with landlords, tenants and contractors Updating internal systems and ensuring compliance paperwork is completed Assisting with the smooth day-to-day running of the office About You: Previous administration experience in a busy office environment (essential) Excellent communication and customer service skills Strong attention to detail and organisational skills Confident using Microsoft Office and CRM systems (essential) Able to prioritise a varied workload and work independently Professional, friendly and adaptable approach A full UK driving licence and your own vehicle are essential Previous property or lettings experience is advantageous but not required If you are looking to join a small, supportive team where your contribution is valued and you can develop a long-term career, we would love to hear from you.
Aug 05, 2026
Contractor
Property Administrator (Fixed Term Contract) Location: Guildford Surrey Salary: 30,000pa MUST BE AVAILABLE IMMEDIATELY Are you a highly organised administrator looking for a varied role within a friendly, boutique business? We are seeking a proactive Property Administrator to support a busy office where no two days are the same. This is an excellent opportunity for someone with strong administration and customer service experience who enjoys building relationships and delivering an exceptional service. Previous property experience is beneficial but not essential - full training will be provided for the right person. Due to the office location and occasional property visits, a full UK driving licence and access to your own vehicle are essential. The Role: Providing administrative support to the lettings team Managing enquiries via telephone and email Preparing tenancy documentation and maintaining accurate records Coordinating property viewings and appointments Liaising with landlords, tenants and contractors Updating internal systems and ensuring compliance paperwork is completed Assisting with the smooth day-to-day running of the office About You: Previous administration experience in a busy office environment (essential) Excellent communication and customer service skills Strong attention to detail and organisational skills Confident using Microsoft Office and CRM systems (essential) Able to prioritise a varied workload and work independently Professional, friendly and adaptable approach A full UK driving licence and your own vehicle are essential Previous property or lettings experience is advantageous but not required If you are looking to join a small, supportive team where your contribution is valued and you can develop a long-term career, we would love to hear from you.
Job Title: Finance Assistant Location: Waterlooville, Hampshire Salary: C1 25,186 per annum FTE Job Type: Full Time, 37 hours a week, 52 weeks a year, Fixed-term 1-year contract with possible extension Hours: Monday to Thursday 8.30am to 4.30pm and Friday 8.30am to 4.00pm (30-minute daily unpaid lunch break) The Governors are seeking to appoint a Finance Assistant to join our hardworking, committed and enthusiastic team. The position is a pivotal part of the administration of the finances and other resources provided to support the Finance Team. The role will require the successful candidate to liaise with the Teachers and Heads of Department as well as other members of the support staff. The Trustees are looking for someone who will be highly organised and possess good Interpersonal skills. If you are a Catholic, you will understand the distinctiveness of Catholic schools such as Oaklands and this will be attractive to you. You do not have to be a Catholic to work at Oaklands; the Governors welcome applications from candidates of differing faith backgrounds or none who can be supportive of the school ethos. Principal Responsibilities: Administration/Finance Data input of orders, invoices, staff expenses and direct debits, as directed, within timescales specified in the School's Manual of Financial Practice and Procedures Supplier details - create new suppliers and amend details of existing ones Assist with reviewing statements on a monthly basis Ensure all supplier invoices are properly authorised and purchase orders are attached Compile and check invoices for BACS processing Raise sales invoices for school lettings and chase for any overdue payments Liaise with leasers, suppliers and parents over any queries or concerns Process weekly banking and input of cash and online income Compiling and input of spend on the school credit cards when the statements are received Assist on Finance desk, processing sales from school shop, recording onto Tucasi and ensuring stock is ordered as appropriate Reports - assist with the production of school trip reports as requested Assist with year-end stock check Any other duties commensurate with the position as directed by the Deputy Finance Manager, Finance Manager or School Business Manager Customer Service Act as first point of contact for enquiries relating to finance, responding within standard procedures or referring the enquiry to an appropriate destination Promote the image of the school in all contacts with the outside world Other Key Aspects of the role involve: Staff Management and teamwork Systems School Policies and Regulations About you: Essential: GCSE or equivalent in English and Mathematics Sound administrator with attention to detail Working with a range of financial software programmes, MIS and Microsoft applications Articulate, literate and numerate Excellent interpersonal and communication skills (verbal and written) Organisational ability and able to manage time to prioritise tasks and meet deadlines Appreciation of the issues working around young people and prepared to train to gain up-to-date knowledge of relevant legislation and guidance in relation to working with, and the protection of children and young people. Ability to support the school ethos Confidentiality and discretion Use of initiative Sense of humour Confidence and assertiveness Tidy and organised approach with attention to detail Ability to work under pressure and multi-task Ability to work as part of a team and independently Ability to forge and maintain good relationships with staff and students Takes pride in work and has high expectations of self and others Willingness to participate fully in the life of the school Willingness to work overtime if required The following would be desirable: A level education or beyond Previous experience of working in a finance department of an academy school Level 2 Accounting Qualification Previous experience of working in a similar role Previous experience of working with school SIMS system, PS Financials and Tucasi Excellent IT skills including Microsoft Word Publisher and Excel Experience of working with a range of financial software programmes, MIS and Microsoft applications Willingness to train as Fire Warden/First Aider Additional Information: Please note all staff will be required to complete and obtain a clear Enhanced DBS. All applicants must evidence Right to Work. Closing date: Sunday 2nd August 2026 5pm We reserve the right to extend this closing date should we need further applicants for shortlisting. Interviews: On 5th August 2026 Please note that once you have applied for the role you will be sent an email with an application form to fill in. This form will need to be fully completed and returned for your application to be considered. Please click the APPLY to submit your application for this role and you will be sent an email with application forms to complete. Candidates with experience of; Accounts Assistant, Accounts Assistant, Finance Clerk, Accounts Clerk, Finance Officer Accounts Payable, Accounts Receivable Assistant, Billing Assistant, Payroll Assistant, Finance Support Officer, may also be considered for this role.
Aug 04, 2026
Contractor
Job Title: Finance Assistant Location: Waterlooville, Hampshire Salary: C1 25,186 per annum FTE Job Type: Full Time, 37 hours a week, 52 weeks a year, Fixed-term 1-year contract with possible extension Hours: Monday to Thursday 8.30am to 4.30pm and Friday 8.30am to 4.00pm (30-minute daily unpaid lunch break) The Governors are seeking to appoint a Finance Assistant to join our hardworking, committed and enthusiastic team. The position is a pivotal part of the administration of the finances and other resources provided to support the Finance Team. The role will require the successful candidate to liaise with the Teachers and Heads of Department as well as other members of the support staff. The Trustees are looking for someone who will be highly organised and possess good Interpersonal skills. If you are a Catholic, you will understand the distinctiveness of Catholic schools such as Oaklands and this will be attractive to you. You do not have to be a Catholic to work at Oaklands; the Governors welcome applications from candidates of differing faith backgrounds or none who can be supportive of the school ethos. Principal Responsibilities: Administration/Finance Data input of orders, invoices, staff expenses and direct debits, as directed, within timescales specified in the School's Manual of Financial Practice and Procedures Supplier details - create new suppliers and amend details of existing ones Assist with reviewing statements on a monthly basis Ensure all supplier invoices are properly authorised and purchase orders are attached Compile and check invoices for BACS processing Raise sales invoices for school lettings and chase for any overdue payments Liaise with leasers, suppliers and parents over any queries or concerns Process weekly banking and input of cash and online income Compiling and input of spend on the school credit cards when the statements are received Assist on Finance desk, processing sales from school shop, recording onto Tucasi and ensuring stock is ordered as appropriate Reports - assist with the production of school trip reports as requested Assist with year-end stock check Any other duties commensurate with the position as directed by the Deputy Finance Manager, Finance Manager or School Business Manager Customer Service Act as first point of contact for enquiries relating to finance, responding within standard procedures or referring the enquiry to an appropriate destination Promote the image of the school in all contacts with the outside world Other Key Aspects of the role involve: Staff Management and teamwork Systems School Policies and Regulations About you: Essential: GCSE or equivalent in English and Mathematics Sound administrator with attention to detail Working with a range of financial software programmes, MIS and Microsoft applications Articulate, literate and numerate Excellent interpersonal and communication skills (verbal and written) Organisational ability and able to manage time to prioritise tasks and meet deadlines Appreciation of the issues working around young people and prepared to train to gain up-to-date knowledge of relevant legislation and guidance in relation to working with, and the protection of children and young people. Ability to support the school ethos Confidentiality and discretion Use of initiative Sense of humour Confidence and assertiveness Tidy and organised approach with attention to detail Ability to work under pressure and multi-task Ability to work as part of a team and independently Ability to forge and maintain good relationships with staff and students Takes pride in work and has high expectations of self and others Willingness to participate fully in the life of the school Willingness to work overtime if required The following would be desirable: A level education or beyond Previous experience of working in a finance department of an academy school Level 2 Accounting Qualification Previous experience of working in a similar role Previous experience of working with school SIMS system, PS Financials and Tucasi Excellent IT skills including Microsoft Word Publisher and Excel Experience of working with a range of financial software programmes, MIS and Microsoft applications Willingness to train as Fire Warden/First Aider Additional Information: Please note all staff will be required to complete and obtain a clear Enhanced DBS. All applicants must evidence Right to Work. Closing date: Sunday 2nd August 2026 5pm We reserve the right to extend this closing date should we need further applicants for shortlisting. Interviews: On 5th August 2026 Please note that once you have applied for the role you will be sent an email with an application form to fill in. This form will need to be fully completed and returned for your application to be considered. Please click the APPLY to submit your application for this role and you will be sent an email with application forms to complete. Candidates with experience of; Accounts Assistant, Accounts Assistant, Finance Clerk, Accounts Clerk, Finance Officer Accounts Payable, Accounts Receivable Assistant, Billing Assistant, Payroll Assistant, Finance Support Officer, may also be considered for this role.
Salary: £23,500 Location: Glasgow - hybrid working Shifts: Mon-Fri 9 am to 5 pm - 6-month fixed-term contract Are you an Administrator ready to take your career to the next level? Our client is one of the UK s leading motor finance companies, who are a different kind of car finance lender they use a mix of technology and financial acumen and have a brilliant team to provide a flexible approach to car finance. Not only is this their approach to business, but it is ingrained in their culture and who they are as an employer. They work with prominent franchised and independent dealers as well as leading specialist intermediaries. They challenge the traditional approach taken in this sector by providing a uniquely flexible and agile offering that aims to meet car buyers' and retailers' rapidly changing needs. They have created a culture where their values of being solutions-focused, transparent, adaptable, responsive and teamwork are the foundation of everything they do. They pride themselves on helping to develop their staff within their profession, and on top of that, they are sitting with a Trustpilot score of 4.7 and excellent customer service reviews. This role is ideal for a results-driven individual who is eager to progress in their career and put their excellent administration skills to good use. What does the day-to-day look like? Ensure CMC complaints and customer commission complaints are logged and managed in line with Startline procedures and standards. Proactively and efficiently managing the team shared inboxes to ensure all queries and complaints are logged or directed correctly and according to FCA guidelines. Providing internal & external customers with a professional and efficient service whilst demonstrating the Startline values to help maintain and strengthen relationships across the organisation. Contacting third parties/customers for further information where required via email and telephone. Where required, support the wider Compliance Team activities What shifts would I be working? Monday to Friday 9 am to 5 pm - no evenings or weekends. Hybrid working, minimum 2 days per week in the office In return, our client offers a competitive benefits package including: 15% contributory pension Discretionary bonus - paid annually 33 days annual leave Life Assurance (x4) Wellbeing initiatives Please note that all successful candidates will be subject to background checks, which include 5-year work references, criminal background checks and credit checks. Interested? Get in touch with David Colquhoun at (url removed) HRC Recruitment is an equal opportunities employer and all applications will be treated as such.
Aug 04, 2026
Full time
Salary: £23,500 Location: Glasgow - hybrid working Shifts: Mon-Fri 9 am to 5 pm - 6-month fixed-term contract Are you an Administrator ready to take your career to the next level? Our client is one of the UK s leading motor finance companies, who are a different kind of car finance lender they use a mix of technology and financial acumen and have a brilliant team to provide a flexible approach to car finance. Not only is this their approach to business, but it is ingrained in their culture and who they are as an employer. They work with prominent franchised and independent dealers as well as leading specialist intermediaries. They challenge the traditional approach taken in this sector by providing a uniquely flexible and agile offering that aims to meet car buyers' and retailers' rapidly changing needs. They have created a culture where their values of being solutions-focused, transparent, adaptable, responsive and teamwork are the foundation of everything they do. They pride themselves on helping to develop their staff within their profession, and on top of that, they are sitting with a Trustpilot score of 4.7 and excellent customer service reviews. This role is ideal for a results-driven individual who is eager to progress in their career and put their excellent administration skills to good use. What does the day-to-day look like? Ensure CMC complaints and customer commission complaints are logged and managed in line with Startline procedures and standards. Proactively and efficiently managing the team shared inboxes to ensure all queries and complaints are logged or directed correctly and according to FCA guidelines. Providing internal & external customers with a professional and efficient service whilst demonstrating the Startline values to help maintain and strengthen relationships across the organisation. Contacting third parties/customers for further information where required via email and telephone. Where required, support the wider Compliance Team activities What shifts would I be working? Monday to Friday 9 am to 5 pm - no evenings or weekends. Hybrid working, minimum 2 days per week in the office In return, our client offers a competitive benefits package including: 15% contributory pension Discretionary bonus - paid annually 33 days annual leave Life Assurance (x4) Wellbeing initiatives Please note that all successful candidates will be subject to background checks, which include 5-year work references, criminal background checks and credit checks. Interested? Get in touch with David Colquhoun at (url removed) HRC Recruitment is an equal opportunities employer and all applications will be treated as such.
Charity Operations Administrator Based in Stirling fully office-based role Full-Time role 9:00am to 5:00pm Monday to Friday Fixed-Term Contract until end of March 2027 Salary up to 35,000 + benefits (depending on experience) Search Consultancy are delighted to be working exclusively with a leading Charity business based in Stirling to recruit this new role into their team on a fixed-term basis for 8 months, until the end of March 2027. The successful candidate will be responsible for providing in-depth support on a number of fundraising projects. Duties involved in this role will include: Support the promotion and delivery of charity's fundraising projects Setting up specific fundraising drives using the platform admin system, ensuring accuracy and readiness for launch Manage and fundraising website and admin portal, including updating content Overseeing the day-to-day running of active campaigns, monitoring registrations, participant activity and system performance Act as first point of contact for the project inbox, responding to participant enquiries and resolving issues in a timely manner Liaising with the external web developer to report, track and resolve technical issues, ensuring effective communication and timely fixes Manage invoicing processes including reviewing requests, issuing invoices and supporting payment queries (including Stripe and invoice-based payments) Investigate payment issues, ensuring a high level of customer service is maintained Maintain accurate administrative records relating to challenges, participants and transactions Work collaboratively with the Income Generation and Communications teams to support delivery timelines and participant experience Build and maintain effective working relationships with internal colleagues and external contacts Various other fundraising & administration duties as required In order to be considered for this role your skills and experience should include: Previous experience within a Charitable/Third Sector organisation & prior experience in the running & management of fundraising activities Solid IT skills including Microsoft Office, with the ability to pick up new systems quickly as you will be fully responsible for systems upkeep on the fundraising side Excellent organisation skills with the ability to prioritise & manage your workload effectively The ability to work on your own initiative and seek out tasks to support with on occasions when your desk isn't busy If this is the role for you, apply now! Please note that only applicants who have the required skills and experience detailed above will be considered for this role. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
Aug 04, 2026
Contractor
Charity Operations Administrator Based in Stirling fully office-based role Full-Time role 9:00am to 5:00pm Monday to Friday Fixed-Term Contract until end of March 2027 Salary up to 35,000 + benefits (depending on experience) Search Consultancy are delighted to be working exclusively with a leading Charity business based in Stirling to recruit this new role into their team on a fixed-term basis for 8 months, until the end of March 2027. The successful candidate will be responsible for providing in-depth support on a number of fundraising projects. Duties involved in this role will include: Support the promotion and delivery of charity's fundraising projects Setting up specific fundraising drives using the platform admin system, ensuring accuracy and readiness for launch Manage and fundraising website and admin portal, including updating content Overseeing the day-to-day running of active campaigns, monitoring registrations, participant activity and system performance Act as first point of contact for the project inbox, responding to participant enquiries and resolving issues in a timely manner Liaising with the external web developer to report, track and resolve technical issues, ensuring effective communication and timely fixes Manage invoicing processes including reviewing requests, issuing invoices and supporting payment queries (including Stripe and invoice-based payments) Investigate payment issues, ensuring a high level of customer service is maintained Maintain accurate administrative records relating to challenges, participants and transactions Work collaboratively with the Income Generation and Communications teams to support delivery timelines and participant experience Build and maintain effective working relationships with internal colleagues and external contacts Various other fundraising & administration duties as required In order to be considered for this role your skills and experience should include: Previous experience within a Charitable/Third Sector organisation & prior experience in the running & management of fundraising activities Solid IT skills including Microsoft Office, with the ability to pick up new systems quickly as you will be fully responsible for systems upkeep on the fundraising side Excellent organisation skills with the ability to prioritise & manage your workload effectively The ability to work on your own initiative and seek out tasks to support with on occasions when your desk isn't busy If this is the role for you, apply now! Please note that only applicants who have the required skills and experience detailed above will be considered for this role. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
About the Role Sewell Wallis are delighted to be recruiting for a Billing specialist to join a highly regarded international organisation, based in central Leeds, West Yorkshire, on a 10-month fixed-term contract basis, you'll play a key role in supporting the billing function across multiple European and Middle East offices, ensuring a seamless and efficient service for internal stakeholders and clients alike. This is an excellent opportunity for someone who enjoys working in a fast-paced, professional environment where accuracy, organisation and strong stakeholder relationships are at the heart of success. What will you be doing? As a Billing Specialist, you'll be responsible for supporting the end-to-end billing process, working closely with partners, fee earners and finance colleagues to ensure invoices are produced accurately and on time. Key responsibilities include: Preparing bills, credit notes and proforma invoices. Managing billing queries from partners and clients. Processing time and disbursement write-offs, along with intra-matter transfers. Working closely with stakeholders to manage unbilled time and maximise billing efficiency. Supporting electronic billing processes, including invoice uploads and resolving rejected submissions. Maintaining billing schedules and ensuring key deadlines are met. Carrying out daily matter maintenance and general billing housekeeping. Escalating issues where appropriate to ensure a consistent, high-quality service. Assisting with additional finance and revenue tasks as required. What skills are we looking for? You'll have previous experience within a billing or revenue role and be confident managing competing priorities while maintaining exceptional attention to detail. You'll also bring: Excellent written and verbal communication skills. A proactive and collaborative approach to work. Strong organisational and time management skills. A customer-focused mindset with a commitment to delivering a high level of service. The ability to build effective working relationships across the business. Confidence using Microsoft Excel and Word to an advanced standard. A flexible, adaptable and professional approach. What's on Offer? In return, you'll join a supportive and collaborative team with the opportunity to develop your experience within a respected international professional services environment. The role offers: Hybrid working. Competitive salary. Comprehensive benefits package. Employee wellbeing support. Medical cover. Pension scheme. Generous annual leave. The opportunity to gain experience within a global finance function. If you're an organised Billing Specialist who enjoys working in a collaborative environment and is looking for your next fixed-term opportunity, we'd love to hear from you. To apply please send your CV, quoting our reference and specifying which website you saw this position advertised on. Due to the high volume of applications please accept that if we have not responded to your application within seven days, your application has not been successful. Sewell Wallis is a specialist recruitment company with a vast amount of experience in our industry we offer permanent, temporary and interim recruitment support for accounting and finance, human resources and business support positions. We recruit at all levels within finance from Purchase Ledger Administrator and Credit Controller level through to Financial Controller and Director positions. With offices in Sheffield and Leeds, we are well situated to cover all of South Yorkshire, West Yorkshire and Manchester. Please visit our website for more information on accountancy and finance jobs and human resources or business support positions.
Aug 04, 2026
Contractor
About the Role Sewell Wallis are delighted to be recruiting for a Billing specialist to join a highly regarded international organisation, based in central Leeds, West Yorkshire, on a 10-month fixed-term contract basis, you'll play a key role in supporting the billing function across multiple European and Middle East offices, ensuring a seamless and efficient service for internal stakeholders and clients alike. This is an excellent opportunity for someone who enjoys working in a fast-paced, professional environment where accuracy, organisation and strong stakeholder relationships are at the heart of success. What will you be doing? As a Billing Specialist, you'll be responsible for supporting the end-to-end billing process, working closely with partners, fee earners and finance colleagues to ensure invoices are produced accurately and on time. Key responsibilities include: Preparing bills, credit notes and proforma invoices. Managing billing queries from partners and clients. Processing time and disbursement write-offs, along with intra-matter transfers. Working closely with stakeholders to manage unbilled time and maximise billing efficiency. Supporting electronic billing processes, including invoice uploads and resolving rejected submissions. Maintaining billing schedules and ensuring key deadlines are met. Carrying out daily matter maintenance and general billing housekeeping. Escalating issues where appropriate to ensure a consistent, high-quality service. Assisting with additional finance and revenue tasks as required. What skills are we looking for? You'll have previous experience within a billing or revenue role and be confident managing competing priorities while maintaining exceptional attention to detail. You'll also bring: Excellent written and verbal communication skills. A proactive and collaborative approach to work. Strong organisational and time management skills. A customer-focused mindset with a commitment to delivering a high level of service. The ability to build effective working relationships across the business. Confidence using Microsoft Excel and Word to an advanced standard. A flexible, adaptable and professional approach. What's on Offer? In return, you'll join a supportive and collaborative team with the opportunity to develop your experience within a respected international professional services environment. The role offers: Hybrid working. Competitive salary. Comprehensive benefits package. Employee wellbeing support. Medical cover. Pension scheme. Generous annual leave. The opportunity to gain experience within a global finance function. If you're an organised Billing Specialist who enjoys working in a collaborative environment and is looking for your next fixed-term opportunity, we'd love to hear from you. To apply please send your CV, quoting our reference and specifying which website you saw this position advertised on. Due to the high volume of applications please accept that if we have not responded to your application within seven days, your application has not been successful. Sewell Wallis is a specialist recruitment company with a vast amount of experience in our industry we offer permanent, temporary and interim recruitment support for accounting and finance, human resources and business support positions. We recruit at all levels within finance from Purchase Ledger Administrator and Credit Controller level through to Financial Controller and Director positions. With offices in Sheffield and Leeds, we are well situated to cover all of South Yorkshire, West Yorkshire and Manchester. Please visit our website for more information on accountancy and finance jobs and human resources or business support positions.
Artis HR are supporting an organisation with the appointment of an experienced People Partner on a 9-month fixed-term contract to provide maternity cover. This is a broad and hands-on people role within a fast-paced, people-focused organisation, offering the opportunity to work across a varied remit including employee relations, recruitment, policy, learning and development, performance and wider people projects. The successful candidate will be someone who is confident working independently, comfortable managing competing priorities and able to build strong relationships with managers across the business. You will need to be resilient, practical and adaptable, with the ability to bring structure and process while remaining flexible when priorities change. The Role Working closely with senior stakeholders and managers, you will act as a trusted People Partner, providing practical, commercially focused advice across the employee lifecycle. Key responsibilities will include: Providing day-to-day HR advice and guidance to managers across a broad range of people matters Leading and managing employee relations cases including disciplinary, grievance, absence and performance matters Supporting managers with probation reviews, performance management and employee development Reviewing, updating and embedding HR policies and procedures in line with current employment legislation Supporting managers with changes in employment legislation and ensuring new processes are effectively implemented Leading recruitment activity across the organisation, from identifying resourcing requirements through to successful appointment Supporting workforce planning, talent management and succession planning Overseeing learning and development initiatives, including the apprenticeship programme Supporting organisational change, restructuring and wider HR projects Identifying opportunities to improve HR processes and ways of working Providing coaching and guidance to managers to increase confidence and capability across the organisation Line managing and supporting an HR Administrator Analysing HR information and providing insight to support business decisions Working closely with senior leadership to identify people-related risks, opportunities and areas for improvement About You We are looking for an experienced HR professional who enjoys working in a hands-on, fast-moving environment and is comfortable operating across a broad HR remit. You will ideally have: Previous experience working as a People Partner, HR Business Partner, HR Manager or in a similar senior generalist HR position Strong and demonstrable employee relations experience, with the confidence to independently manage complex cases Good knowledge of UK employment legislation and experience updating and implementing HR policies Experience coaching and advising managers at all levels Strong recruitment and resourcing experience Experience supporting change, restructuring, workforce planning or wider people projects Excellent communication and stakeholder management skills A practical, solutions-focused approach to HR The resilience to manage competing priorities and changing requirements The ability to work effectively in an environment that can be less structured and where priorities can change quickly Experience managing or mentoring more junior members of an HR team would be advantageous This role would suit someone who enjoys being visible, hands-on and close to the business, rather than someone looking for a highly structured or purely strategic HR position. Contract & Benefits 9-12 month fixed-term contract providing maternity cover 40,000- 45,000, depending on experience Monday to Friday, 37.5 hours per week Bristol-based hybrid working A broad and varied people role within a high-profile, fast-paced organisation We aim to respond to all applications. During the recruitment process, we may contact you to gather some additional information to support your application. Artis Recruitment provide specialist recruitment services within HR, Finance, IT, Procurement, Marketing, Customer Contact and Executive Search. By applying to this position, you acknowledge that you have read and accept our Privacy Policy: (url removed)
Aug 03, 2026
Seasonal
Artis HR are supporting an organisation with the appointment of an experienced People Partner on a 9-month fixed-term contract to provide maternity cover. This is a broad and hands-on people role within a fast-paced, people-focused organisation, offering the opportunity to work across a varied remit including employee relations, recruitment, policy, learning and development, performance and wider people projects. The successful candidate will be someone who is confident working independently, comfortable managing competing priorities and able to build strong relationships with managers across the business. You will need to be resilient, practical and adaptable, with the ability to bring structure and process while remaining flexible when priorities change. The Role Working closely with senior stakeholders and managers, you will act as a trusted People Partner, providing practical, commercially focused advice across the employee lifecycle. Key responsibilities will include: Providing day-to-day HR advice and guidance to managers across a broad range of people matters Leading and managing employee relations cases including disciplinary, grievance, absence and performance matters Supporting managers with probation reviews, performance management and employee development Reviewing, updating and embedding HR policies and procedures in line with current employment legislation Supporting managers with changes in employment legislation and ensuring new processes are effectively implemented Leading recruitment activity across the organisation, from identifying resourcing requirements through to successful appointment Supporting workforce planning, talent management and succession planning Overseeing learning and development initiatives, including the apprenticeship programme Supporting organisational change, restructuring and wider HR projects Identifying opportunities to improve HR processes and ways of working Providing coaching and guidance to managers to increase confidence and capability across the organisation Line managing and supporting an HR Administrator Analysing HR information and providing insight to support business decisions Working closely with senior leadership to identify people-related risks, opportunities and areas for improvement About You We are looking for an experienced HR professional who enjoys working in a hands-on, fast-moving environment and is comfortable operating across a broad HR remit. You will ideally have: Previous experience working as a People Partner, HR Business Partner, HR Manager or in a similar senior generalist HR position Strong and demonstrable employee relations experience, with the confidence to independently manage complex cases Good knowledge of UK employment legislation and experience updating and implementing HR policies Experience coaching and advising managers at all levels Strong recruitment and resourcing experience Experience supporting change, restructuring, workforce planning or wider people projects Excellent communication and stakeholder management skills A practical, solutions-focused approach to HR The resilience to manage competing priorities and changing requirements The ability to work effectively in an environment that can be less structured and where priorities can change quickly Experience managing or mentoring more junior members of an HR team would be advantageous This role would suit someone who enjoys being visible, hands-on and close to the business, rather than someone looking for a highly structured or purely strategic HR position. Contract & Benefits 9-12 month fixed-term contract providing maternity cover 40,000- 45,000, depending on experience Monday to Friday, 37.5 hours per week Bristol-based hybrid working A broad and varied people role within a high-profile, fast-paced organisation We aim to respond to all applications. During the recruitment process, we may contact you to gather some additional information to support your application. Artis Recruitment provide specialist recruitment services within HR, Finance, IT, Procurement, Marketing, Customer Contact and Executive Search. By applying to this position, you acknowledge that you have read and accept our Privacy Policy: (url removed)
Overview Are you a HR Systems Administrator looking for an exciting role utilising cutting-edge technology within an exciting fast growing industry? Solus An Aviva Company are recruiting a HR & Payroll specialist to help manage and configure our HR systems across our network. Responsibilities Location: UK-Remote 12-Month Fixed Term Contract Solus are a market leading, award winning Accident Repair Network - part of the Aviva Group, we are committed to innovation, operational excellence, and delivering exceptional customer service to our customers. We are looking for a talented and experienced HR systems Administrator with prior experience of working with Zellis (ResourceLink, Compensate) to join our team on a 12-Month Fixed Term Basis. You will be responsible for the development, configuration, and optimisation of the Zellis HR and Payroll systems which supports business operations by ensuring the systems are tailored to meet organisational needs: Configure ResourceLink to meet specific HR and payroll requirements, customising User Defined Fields, Screens, workflows etc to align with business processes Collaborate with the Systems Architect, IT, HR, Payroll and Business Change teams, working with our partners to ensure smooth integration with the wider IT infrastructure Lead or support IT Change Enablement and Problem Management processes following ITIL v4 standards, working closely with internal teams and external partners Help maintain strong IT governance, including security best practices and disaster recovery planning Create and maintain clear documentation for system setups, processes, and troubleshooting guides Provide training and support to colleagues in HR, Payroll, Recruitment, and Learning & Development to maximise effective use of Zellis tools Proactively raise risks, concerns, and cyber incidents to the IT leadership team Monitor and report on system and device performance, including error logs Configure, optimise, and maintain Zellis ResourceLink modules (HR, Payroll, Recruitment, Self-Service) Develop custom workflows, reports, and system interfaces within ResourceLink Gather business requirements and translate them into effective technical solutions Manage system upgrades, patches, and testing cycles Provide technical support and troubleshooting for ResourceLink and Compensate-related issues Ensure data integrity, security, and compliance with GDPR and payroll regulations. Integrate ResourceLink with other enterprise systems (e.g. Solus s bespoke workshop management system, MS Fabric, Power Automate) Analyse risks and implications associated with system changes, upgrades or integrations Collaborate with the Cyber Security Operations Manager to identify, mitigate and communicate data security risks Provide expert guidance to stakeholders on system capabilities, limitations and enhancements. Experience of configuring HR Systems in a development or consultant role Qualifications Knowledge of integration with Microsoft Power Automate would be beneficial Deep understanding of Zellis products (ResourceLink and Compensate) architecture, including how data is stored, triggered, and synchronized. Experience with User Defined Fields, screens, and workflow configuration Familiarity with Zellis ResourceLink reporting solutions: RRS and translating to MyView Consoles as widgets, Power BI A keen understanding of security and of integrations with other platforms through the use of APIs, webhooks, SSO and Azure connectors; a proficiency in using the ZIP API suite Familiarity with ZIP and its integration with ResourceLink in a hybrid environment Excellent interpersonal skills, including strong relationship building and senior stakeholder management ability (e.g., able to translate and tailor complex or technical information to meet the appropriate audience) Up-to-date awareness of data protection regulations and payroll legislation Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva s success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer s leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you re excited but don t tick every box, we encourage you to apply your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
Oct 29, 2025
Contractor
Overview Are you a HR Systems Administrator looking for an exciting role utilising cutting-edge technology within an exciting fast growing industry? Solus An Aviva Company are recruiting a HR & Payroll specialist to help manage and configure our HR systems across our network. Responsibilities Location: UK-Remote 12-Month Fixed Term Contract Solus are a market leading, award winning Accident Repair Network - part of the Aviva Group, we are committed to innovation, operational excellence, and delivering exceptional customer service to our customers. We are looking for a talented and experienced HR systems Administrator with prior experience of working with Zellis (ResourceLink, Compensate) to join our team on a 12-Month Fixed Term Basis. You will be responsible for the development, configuration, and optimisation of the Zellis HR and Payroll systems which supports business operations by ensuring the systems are tailored to meet organisational needs: Configure ResourceLink to meet specific HR and payroll requirements, customising User Defined Fields, Screens, workflows etc to align with business processes Collaborate with the Systems Architect, IT, HR, Payroll and Business Change teams, working with our partners to ensure smooth integration with the wider IT infrastructure Lead or support IT Change Enablement and Problem Management processes following ITIL v4 standards, working closely with internal teams and external partners Help maintain strong IT governance, including security best practices and disaster recovery planning Create and maintain clear documentation for system setups, processes, and troubleshooting guides Provide training and support to colleagues in HR, Payroll, Recruitment, and Learning & Development to maximise effective use of Zellis tools Proactively raise risks, concerns, and cyber incidents to the IT leadership team Monitor and report on system and device performance, including error logs Configure, optimise, and maintain Zellis ResourceLink modules (HR, Payroll, Recruitment, Self-Service) Develop custom workflows, reports, and system interfaces within ResourceLink Gather business requirements and translate them into effective technical solutions Manage system upgrades, patches, and testing cycles Provide technical support and troubleshooting for ResourceLink and Compensate-related issues Ensure data integrity, security, and compliance with GDPR and payroll regulations. Integrate ResourceLink with other enterprise systems (e.g. Solus s bespoke workshop management system, MS Fabric, Power Automate) Analyse risks and implications associated with system changes, upgrades or integrations Collaborate with the Cyber Security Operations Manager to identify, mitigate and communicate data security risks Provide expert guidance to stakeholders on system capabilities, limitations and enhancements. Experience of configuring HR Systems in a development or consultant role Qualifications Knowledge of integration with Microsoft Power Automate would be beneficial Deep understanding of Zellis products (ResourceLink and Compensate) architecture, including how data is stored, triggered, and synchronized. Experience with User Defined Fields, screens, and workflow configuration Familiarity with Zellis ResourceLink reporting solutions: RRS and translating to MyView Consoles as widgets, Power BI A keen understanding of security and of integrations with other platforms through the use of APIs, webhooks, SSO and Azure connectors; a proficiency in using the ZIP API suite Familiarity with ZIP and its integration with ResourceLink in a hybrid environment Excellent interpersonal skills, including strong relationship building and senior stakeholder management ability (e.g., able to translate and tailor complex or technical information to meet the appropriate audience) Up-to-date awareness of data protection regulations and payroll legislation Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva s success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer s leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you re excited but don t tick every box, we encourage you to apply your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
Our Client, a large Finance Sector firm, are seeking an experienced Treasury Manager to join a friendly, well-established team for a 6-12 month fixed term assignment. Reporting to the Finance Operations Manager, the Treasury Manager will be responsible for: Ensure the accurate and timely processing of all treasury movements between internal accounts and to/from external parties, ensuring errors are kept to a minimum Oversee the management of shareholder and policyholder cash allowing for the appropriate level of security, liquidity and yield. This includes adherence to the Group Treasury Policy Act as the primary escalation point between internal departments, and external banking partners to ensure seamless integration and resolution of any treasury related cash movements Manage relationships with deposit and money market fund providers Continuous evaluation and improvement to treasury systems, workflows, and technologies to improve efficiency, reduce costs, and support projects to enhance straight through processing and treasury automation Maintain strict adherence to financial regulations, anti-money laundering standards, and internal controls Identify and mitigate risks related to sanctions, fraud, errors and payment failures Timely reporting of risk incidents Lead, mentor, and develop the Treasury administrator team by setting clear goals, monitoring performance, and fostering a culture of accountability and continuous improvement Generate and analyse management information and be responsible for creating further management information when necessary Promote high levels of customer service both internally and externally The ideal candidate for the role of Treasury Manager will have: Have at least five years' experience within a Treasury role At least 2 years people management or team leadership experience would be preferential A good working knowledge of the major international banking systems and payment platforms Detailed understanding of cash based instruments used in treasury management Highly numerate and analytical - able to swiftly understand, evaluate and comment on various sources of financial data Have a high level of attention to detail, particularly working with figures Strong communication skills, both written and oral Ability to establish and maintain good working relationships with colleagues and external stakeholders Good organisational and problem solving skills and the ability to work to tight deadlines
Oct 07, 2025
Contractor
Our Client, a large Finance Sector firm, are seeking an experienced Treasury Manager to join a friendly, well-established team for a 6-12 month fixed term assignment. Reporting to the Finance Operations Manager, the Treasury Manager will be responsible for: Ensure the accurate and timely processing of all treasury movements between internal accounts and to/from external parties, ensuring errors are kept to a minimum Oversee the management of shareholder and policyholder cash allowing for the appropriate level of security, liquidity and yield. This includes adherence to the Group Treasury Policy Act as the primary escalation point between internal departments, and external banking partners to ensure seamless integration and resolution of any treasury related cash movements Manage relationships with deposit and money market fund providers Continuous evaluation and improvement to treasury systems, workflows, and technologies to improve efficiency, reduce costs, and support projects to enhance straight through processing and treasury automation Maintain strict adherence to financial regulations, anti-money laundering standards, and internal controls Identify and mitigate risks related to sanctions, fraud, errors and payment failures Timely reporting of risk incidents Lead, mentor, and develop the Treasury administrator team by setting clear goals, monitoring performance, and fostering a culture of accountability and continuous improvement Generate and analyse management information and be responsible for creating further management information when necessary Promote high levels of customer service both internally and externally The ideal candidate for the role of Treasury Manager will have: Have at least five years' experience within a Treasury role At least 2 years people management or team leadership experience would be preferential A good working knowledge of the major international banking systems and payment platforms Detailed understanding of cash based instruments used in treasury management Highly numerate and analytical - able to swiftly understand, evaluate and comment on various sources of financial data Have a high level of attention to detail, particularly working with figures Strong communication skills, both written and oral Ability to establish and maintain good working relationships with colleagues and external stakeholders Good organisational and problem solving skills and the ability to work to tight deadlines
_ 18 Month Fixed-Term Contract, Maternity Cover _ Established over 30 years ago here at Lifeplus our mission is to be the world leader in holistic wellbeing by helping millions of people to unlock the wellness within them. We manufacture and distribute high quality nutritional supplements directly to our customers all over the world. We are proud to have a team of enthusiastic customers and colleagues who are all dedicated to creating a legacy of wellbeing. At Lifeplus we celebrate and embrace diversity and we believe that our success comes from creating a caring and fun community. Role Profile: Working as a member of the Customer Care Senior Leadership Team, your primary responsibility will be to manage timely and detailed communications for our front-line Customer Care Administrators (CCAs), ensuring they have the right information at the right time to assist our customers. You will have a logical and strategical thought process along with excellent communication skills to impact change effectively and efficiently within Customer Care, using a variety of communication channels. The role will include but is not limited to: Partner with key business stakeholders to ensure Customer Care is informed of business changes and updates, so they are equipped to support customer queries. Manage planned and reactive communications in an efficient and effective way, using a variety of channels. Content creation and maintenance management of the Customer Care SharePoint site. Ensuring the site is updated with timely and relevant communications such as product changes, delivery delays, and people and performance news. Organize and co-host the quarterly CC forum to introduce two-way dialogue in Customer Care and ensure our CCAs have a voice. Plan, write and upload weekly Huddle content. Build and maintain a communication plan to improve the flow of communication requests. Assisting Customer Care SLT, Operations Managers and Team Leaders on a range of initiatives and communication requests. Working alongside the CI team, Quality and Training Manager and Operations Managers to review and communicate any process change requests which impact Customer Care. Work alongside Corporate Communication Managers on business-wide projects and initiatives. Candidate Profile: An exceptional communicator with excellent written, spoken, and presentation skills. Can prioritise, multitask, and have experience working in a fast-paced and demanding environment where change is continuous. Have a natural ability to build relationships across the organisation. Excellent problem-solving, decision-making, and prioritisation skills. Have the confidence to bring ideas/solutions to the forefront. What we offer you: Learning Hub : Enjoy flexible learning with access to a variety of in-house training programs tailored to your professional needs. Employee Assistance Program (EAP) : Access professional support for mental well-being through our EAP system. Exclusive Discounts: Benefit from special discounts at leading brands and retailers, as well as a generous employee discount on Lifeplus nutritional supplements and wellbeing products . Mental Health First Aiders : Receive support from trained Mental Health First Aiders within the workplace. Pension Scheme : Secure your future with our contributory pension scheme, offering up to 6% contributions. Holiday Flexibility : Gain the freedom to buy or sell holiday days to suit your needs. Gym Membership Savings : Stay fit with discounts on gym memberships. Health and Wellness : Take advantage of our contributory hospital and health cash plan. Cycle2Work Scheme : Promote a healthy lifestyle and reduce your carbon footprint with our Cycle2Work scheme. Eye Care Vouchers : Keep your vision sharp with our eye care vouchers. Life Assurance : Enjoy peace of mind with our comprehensive life assurance plan. Hours and Days: Flexible options with a minimum of 30 hours per week between Monday to Friday. Location: Lifeplus House, Little End Road, St Neots, PE19 8JH Flexibility to work in a Hybrid way dependent on the needs and requirements of the role. The responsibilities and attributes listed above is indicative it is not exhaustive and is not designed to limit or inhibit the way we work or how the role develops. This is intended to be a fluid document and indicates how we currently see the role. _Please note: The successful applicant will be required to undertake a criminal record check._ _Please advise us in advance if you have any special requirements if you are asked to attend an interview._ Job Type: Fixed term contract Contract length: 18 months Pay: £46,350.00 per year Benefits: Company events Company pension Cycle to work scheme Discounted or free food Employee discount Gym membership Life insurance On-site parking Ability to commute/relocate: St. Neots PE19 8JH: reliably commute or plan to relocate before starting work (required) Application question(s): Have you previously worked in a role where you partnered with business stakeholders to communicate changes or updates to a wider team or department? Do you have experience creating and maintaining content for internal communications platforms (e.g., SharePoint, intranet, newsletters, or similar)? Have you ever planned, written, or delivered regular team communications such as newsletters, weekly updates, or huddle content? Do you have experience building and maintaining communication plans to improve information flow within a team or department? Work authorisation: United Kingdom (required) Work Location: Hybrid remote in St. Neots PE19 8JH
Oct 06, 2025
Full time
_ 18 Month Fixed-Term Contract, Maternity Cover _ Established over 30 years ago here at Lifeplus our mission is to be the world leader in holistic wellbeing by helping millions of people to unlock the wellness within them. We manufacture and distribute high quality nutritional supplements directly to our customers all over the world. We are proud to have a team of enthusiastic customers and colleagues who are all dedicated to creating a legacy of wellbeing. At Lifeplus we celebrate and embrace diversity and we believe that our success comes from creating a caring and fun community. Role Profile: Working as a member of the Customer Care Senior Leadership Team, your primary responsibility will be to manage timely and detailed communications for our front-line Customer Care Administrators (CCAs), ensuring they have the right information at the right time to assist our customers. You will have a logical and strategical thought process along with excellent communication skills to impact change effectively and efficiently within Customer Care, using a variety of communication channels. The role will include but is not limited to: Partner with key business stakeholders to ensure Customer Care is informed of business changes and updates, so they are equipped to support customer queries. Manage planned and reactive communications in an efficient and effective way, using a variety of channels. Content creation and maintenance management of the Customer Care SharePoint site. Ensuring the site is updated with timely and relevant communications such as product changes, delivery delays, and people and performance news. Organize and co-host the quarterly CC forum to introduce two-way dialogue in Customer Care and ensure our CCAs have a voice. Plan, write and upload weekly Huddle content. Build and maintain a communication plan to improve the flow of communication requests. Assisting Customer Care SLT, Operations Managers and Team Leaders on a range of initiatives and communication requests. Working alongside the CI team, Quality and Training Manager and Operations Managers to review and communicate any process change requests which impact Customer Care. Work alongside Corporate Communication Managers on business-wide projects and initiatives. Candidate Profile: An exceptional communicator with excellent written, spoken, and presentation skills. Can prioritise, multitask, and have experience working in a fast-paced and demanding environment where change is continuous. Have a natural ability to build relationships across the organisation. Excellent problem-solving, decision-making, and prioritisation skills. Have the confidence to bring ideas/solutions to the forefront. What we offer you: Learning Hub : Enjoy flexible learning with access to a variety of in-house training programs tailored to your professional needs. Employee Assistance Program (EAP) : Access professional support for mental well-being through our EAP system. Exclusive Discounts: Benefit from special discounts at leading brands and retailers, as well as a generous employee discount on Lifeplus nutritional supplements and wellbeing products . Mental Health First Aiders : Receive support from trained Mental Health First Aiders within the workplace. Pension Scheme : Secure your future with our contributory pension scheme, offering up to 6% contributions. Holiday Flexibility : Gain the freedom to buy or sell holiday days to suit your needs. Gym Membership Savings : Stay fit with discounts on gym memberships. Health and Wellness : Take advantage of our contributory hospital and health cash plan. Cycle2Work Scheme : Promote a healthy lifestyle and reduce your carbon footprint with our Cycle2Work scheme. Eye Care Vouchers : Keep your vision sharp with our eye care vouchers. Life Assurance : Enjoy peace of mind with our comprehensive life assurance plan. Hours and Days: Flexible options with a minimum of 30 hours per week between Monday to Friday. Location: Lifeplus House, Little End Road, St Neots, PE19 8JH Flexibility to work in a Hybrid way dependent on the needs and requirements of the role. The responsibilities and attributes listed above is indicative it is not exhaustive and is not designed to limit or inhibit the way we work or how the role develops. This is intended to be a fluid document and indicates how we currently see the role. _Please note: The successful applicant will be required to undertake a criminal record check._ _Please advise us in advance if you have any special requirements if you are asked to attend an interview._ Job Type: Fixed term contract Contract length: 18 months Pay: £46,350.00 per year Benefits: Company events Company pension Cycle to work scheme Discounted or free food Employee discount Gym membership Life insurance On-site parking Ability to commute/relocate: St. Neots PE19 8JH: reliably commute or plan to relocate before starting work (required) Application question(s): Have you previously worked in a role where you partnered with business stakeholders to communicate changes or updates to a wider team or department? Do you have experience creating and maintaining content for internal communications platforms (e.g., SharePoint, intranet, newsletters, or similar)? Have you ever planned, written, or delivered regular team communications such as newsletters, weekly updates, or huddle content? Do you have experience building and maintaining communication plans to improve information flow within a team or department? Work authorisation: United Kingdom (required) Work Location: Hybrid remote in St. Neots PE19 8JH
12 Month FTC Established over 30 years ago here at Lifeplus our mission is to be the world leader in holistic wellbeing by helping millions of people to unlock the wellness within them. We manufacture and distribute high quality nutritional supplements directly to our customers all over the world. We are proud to have a team of enthusiastic customers and colleagues who are all dedicated to creating a legacy of wellbeing. At Lifeplus we celebrate and embrace diversity and we believe that our success comes from creating a caring and fun community. Job Purpose : Our Customer Care Administrators provide excellent customer service to the network by building relationships, resolving queries on a wide variety of complex topics and processing orders and changes. Customer Care is the first contact point for our network and the role is to truly represent the values and principles of Lifeplus. The role will include but is not limited to: Answer customer queries and process incoming customer requests via phone and email using Lifeplus Puzzel ticket management software in line with Lifeplus policies and service level agreements. Process customer orders via various Non Voice channels (Quick Order, Web Order, Fax) using in-house Lifeplus system software in line with Lifeplus policies and service level agreements. Make outgoing phone calls to customers where appropriate in order to achieve a satisfactory resolution. Proactively develop relationships where possible, building opportunities with both new and existing customers and ensuring high levels of customer retention at all times. Ensure a proactive, flexible and positive approach at all times when handling customer requests. Participate in the ongoing development of Lifeplus Customer Care and the wider business, and proactively contribute to personal learning and improvement. Keep up to date with processes, and ensure a thorough understanding of, the company's business structure and product portfolio. There is no requirement to give advice on specific product recommendations. Candidate Profile: Fluent in speaking and writing Dutch and English. Passionate about delivering customer service. Willing to learn how to use a variety of bespoke IT systems. Positive and engaging communication skills. Ability to work in a team, ask for help and trust colleagues. Problem solving skills to take the initiative and develop your knowledge The values you'll stand by: Be generous with your knowledge, knowledge is only powerful if you share it with others. Bring integrity, listen first and then speak. Embrace transformation, be brave - it's easier to stick to what you know but we learn from our mistakes. Have quality at the heart of what you do, always give your best and expect the same from others in return What we offer you: LIFE Program : Begin your customer care career journey with structured growth and development opportunities through our LIFE Program, with the potential to increase your salary by up to £2,000 as you progress. Learning Hub : Enjoy flexible learning with access to a variety of in-house training programs tailored to your professional needs. Employee Assistance Program (EAP) : Access professional support for mental well-being through our EAP system. Exclusive Discounts: Benefit from special discounts at leading brands and retailers, as well as a generous employee discount on Lifeplus nutritional supplements and wellbeing products. Mental Health First Aiders : Receive support from trained Mental Health First Aiders within the workplace. Pension Scheme : Secure your future with our contributory pension scheme, offering up to 6% contributions. Holiday Flexibility : Gain the freedom to buy or sell holiday days to suit your needs. Gym Membership Savings : Stay fit with discounts on gym memberships. Health and Wellness : Take advantage of our contributory hospital and health cash plan. Cycle2Work Scheme : Promote a healthy lifestyle and reduce your carbon footprint with our Cycle2Work scheme. Eye Care Vouchers : Keep your vision sharp with our eye care vouchers. Life Assurance : Enjoy peace of mind with our comprehensive life assurance plan. Additional offerings: Complimentary tea and coffee to keep you refreshed throughout the day. Enjoy fresh fruit, readily available within our breakout spaces. Access to Lifeplus products as needed, supporting your personal wellness. Experience the flexibility of our hybrid working model, with only one day per month required in the office. Annual social event to connect and celebrate with colleagues at our social get-together, fostering a sense of community and fun. Hours and Days: 2 week rotational shift pattern: Week 1: Monday to Friday, 07:00 to 15:15 Week 2: Monday to Friday, 09:45 to 18:00 Location: Lifeplus House, Little End Road, St Neots, PE19 8JH. Flexibility to work in a Hybrid way dependent on the needs and requirements of the role. The responsibilities and attributes listed above is indicative it is not exhaustive and is not designed to limit or inhibit the way we work or how the role develops. This is intended to be a fluid document and indicates how we currently see the role. Please note: The successful applicant will be required to undertake a criminal record check. Please advise us in advance if you have any special requirements if you are asked to attend an interview. Job Types: Full-time, Fixed term contract Contract length: 12 months Pay: From £25,000.00 per year Ability to commute/relocate: St. Neots PE19 8JH: reliably commute or plan to relocate before starting work (required) Language: Dutch (required) English (required) Work authorisation: United Kingdom (required) Work Location: Hybrid remote in St. Neots PE19 8JH
Oct 06, 2025
Full time
12 Month FTC Established over 30 years ago here at Lifeplus our mission is to be the world leader in holistic wellbeing by helping millions of people to unlock the wellness within them. We manufacture and distribute high quality nutritional supplements directly to our customers all over the world. We are proud to have a team of enthusiastic customers and colleagues who are all dedicated to creating a legacy of wellbeing. At Lifeplus we celebrate and embrace diversity and we believe that our success comes from creating a caring and fun community. Job Purpose : Our Customer Care Administrators provide excellent customer service to the network by building relationships, resolving queries on a wide variety of complex topics and processing orders and changes. Customer Care is the first contact point for our network and the role is to truly represent the values and principles of Lifeplus. The role will include but is not limited to: Answer customer queries and process incoming customer requests via phone and email using Lifeplus Puzzel ticket management software in line with Lifeplus policies and service level agreements. Process customer orders via various Non Voice channels (Quick Order, Web Order, Fax) using in-house Lifeplus system software in line with Lifeplus policies and service level agreements. Make outgoing phone calls to customers where appropriate in order to achieve a satisfactory resolution. Proactively develop relationships where possible, building opportunities with both new and existing customers and ensuring high levels of customer retention at all times. Ensure a proactive, flexible and positive approach at all times when handling customer requests. Participate in the ongoing development of Lifeplus Customer Care and the wider business, and proactively contribute to personal learning and improvement. Keep up to date with processes, and ensure a thorough understanding of, the company's business structure and product portfolio. There is no requirement to give advice on specific product recommendations. Candidate Profile: Fluent in speaking and writing Dutch and English. Passionate about delivering customer service. Willing to learn how to use a variety of bespoke IT systems. Positive and engaging communication skills. Ability to work in a team, ask for help and trust colleagues. Problem solving skills to take the initiative and develop your knowledge The values you'll stand by: Be generous with your knowledge, knowledge is only powerful if you share it with others. Bring integrity, listen first and then speak. Embrace transformation, be brave - it's easier to stick to what you know but we learn from our mistakes. Have quality at the heart of what you do, always give your best and expect the same from others in return What we offer you: LIFE Program : Begin your customer care career journey with structured growth and development opportunities through our LIFE Program, with the potential to increase your salary by up to £2,000 as you progress. Learning Hub : Enjoy flexible learning with access to a variety of in-house training programs tailored to your professional needs. Employee Assistance Program (EAP) : Access professional support for mental well-being through our EAP system. Exclusive Discounts: Benefit from special discounts at leading brands and retailers, as well as a generous employee discount on Lifeplus nutritional supplements and wellbeing products. Mental Health First Aiders : Receive support from trained Mental Health First Aiders within the workplace. Pension Scheme : Secure your future with our contributory pension scheme, offering up to 6% contributions. Holiday Flexibility : Gain the freedom to buy or sell holiday days to suit your needs. Gym Membership Savings : Stay fit with discounts on gym memberships. Health and Wellness : Take advantage of our contributory hospital and health cash plan. Cycle2Work Scheme : Promote a healthy lifestyle and reduce your carbon footprint with our Cycle2Work scheme. Eye Care Vouchers : Keep your vision sharp with our eye care vouchers. Life Assurance : Enjoy peace of mind with our comprehensive life assurance plan. Additional offerings: Complimentary tea and coffee to keep you refreshed throughout the day. Enjoy fresh fruit, readily available within our breakout spaces. Access to Lifeplus products as needed, supporting your personal wellness. Experience the flexibility of our hybrid working model, with only one day per month required in the office. Annual social event to connect and celebrate with colleagues at our social get-together, fostering a sense of community and fun. Hours and Days: 2 week rotational shift pattern: Week 1: Monday to Friday, 07:00 to 15:15 Week 2: Monday to Friday, 09:45 to 18:00 Location: Lifeplus House, Little End Road, St Neots, PE19 8JH. Flexibility to work in a Hybrid way dependent on the needs and requirements of the role. The responsibilities and attributes listed above is indicative it is not exhaustive and is not designed to limit or inhibit the way we work or how the role develops. This is intended to be a fluid document and indicates how we currently see the role. Please note: The successful applicant will be required to undertake a criminal record check. Please advise us in advance if you have any special requirements if you are asked to attend an interview. Job Types: Full-time, Fixed term contract Contract length: 12 months Pay: From £25,000.00 per year Ability to commute/relocate: St. Neots PE19 8JH: reliably commute or plan to relocate before starting work (required) Language: Dutch (required) English (required) Work authorisation: United Kingdom (required) Work Location: Hybrid remote in St. Neots PE19 8JH
_ 18 Month Fixed-Term Contract, Maternity Cover _ Established over 30 years ago here at Lifeplus our mission is to be the world leader in holistic wellbeing by helping millions of people to unlock the wellness within them. We manufacture and distribute high quality nutritional supplements directly to our customers all over the world. We are proud to have a team of enthusiastic customers and colleagues who are all dedicated to creating a legacy of wellbeing. At Lifeplus we celebrate and embrace diversity and we believe that our success comes from creating a caring and fun community. Role Profile: Working as a member of the Customer Care Senior Leadership Team, your primary responsibility will be to manage timely and detailed communications for our front-line Customer Care Administrators (CCAs), ensuring they have the right information at the right time to assist our customers. You will have a logical and strategical thought process along with excellent communication skills to impact change effectively and efficiently within Customer Care, using a variety of communication channels. The role will include but is not limited to: Partner with key business stakeholders to ensure Customer Care is informed of business changes and updates, so they are equipped to support customer queries. Manage planned and reactive communications in an efficient and effective way, using a variety of channels. Content creation and maintenance management of the Customer Care SharePoint site. Ensuring the site is updated with timely and relevant communications such as product changes, delivery delays, and people and performance news. Organize and co-host the quarterly CC forum to introduce two-way dialogue in Customer Care and ensure our CCAs have a voice. Plan, write and upload weekly Huddle content. Build and maintain a communication plan to improve the flow of communication requests. Assisting Customer Care SLT, Operations Managers and Team Leaders on a range of initiatives and communication requests. Working alongside the CI team, Quality and Training Manager and Operations Managers to review and communicate any process change requests which impact Customer Care. Work alongside Corporate Communication Managers on business-wide projects and initiatives. Candidate Profile: An exceptional communicator with excellent written, spoken, and presentation skills. Can prioritise, multitask, and have experience working in a fast-paced and demanding environment where change is continuous. Have a natural ability to build relationships across the organisation. Excellent problem-solving, decision-making, and prioritisation skills. Have the confidence to bring ideas/solutions to the forefront. What we offer you: Learning Hub : Enjoy flexible learning with access to a variety of in-house training programs tailored to your professional needs. Employee Assistance Program (EAP) : Access professional support for mental well-being through our EAP system. Exclusive Discounts: Benefit from special discounts at leading brands and retailers, as well as a generous employee discount on Lifeplus nutritional supplements and wellbeing products . Mental Health First Aiders : Receive support from trained Mental Health First Aiders within the workplace. Pension Scheme : Secure your future with our contributory pension scheme, offering up to 6% contributions. Holiday Flexibility : Gain the freedom to buy or sell holiday days to suit your needs. Gym Membership Savings : Stay fit with discounts on gym memberships. Health and Wellness : Take advantage of our contributory hospital and health cash plan. Cycle2Work Scheme : Promote a healthy lifestyle and reduce your carbon footprint with our Cycle2Work scheme. Eye Care Vouchers : Keep your vision sharp with our eye care vouchers. Life Assurance : Enjoy peace of mind with our comprehensive life assurance plan. Hours and Days: Flexible options with a minimum of 30 hours per week between Monday to Friday. Location: Lifeplus House, Little End Road, St Neots, PE19 8JH Flexibility to work in a Hybrid way dependent on the needs and requirements of the role. The responsibilities and attributes listed above is indicative it is not exhaustive and is not designed to limit or inhibit the way we work or how the role develops. This is intended to be a fluid document and indicates how we currently see the role. _Please note: The successful applicant will be required to undertake a criminal record check._ _Please advise us in advance if you have any special requirements if you are asked to attend an interview._ Job Type: Fixed term contract Contract length: 18 months Pay: £46,350.00 per year Benefits: Company events Company pension Cycle to work scheme Discounted or free food Employee discount Gym membership Life insurance On-site parking Ability to commute/relocate: St. Neots PE19 8JH: reliably commute or plan to relocate before starting work (required) Application question(s): Have you previously worked in a role where you partnered with business stakeholders to communicate changes or updates to a wider team or department? Do you have experience creating and maintaining content for internal communications platforms (e.g., SharePoint, intranet, newsletters, or similar)? Have you ever planned, written, or delivered regular team communications such as newsletters, weekly updates, or huddle content? Do you have experience building and maintaining communication plans to improve information flow within a team or department? Work authorisation: United Kingdom (required) Work Location: Hybrid remote in St. Neots PE19 8JH
Oct 04, 2025
Full time
_ 18 Month Fixed-Term Contract, Maternity Cover _ Established over 30 years ago here at Lifeplus our mission is to be the world leader in holistic wellbeing by helping millions of people to unlock the wellness within them. We manufacture and distribute high quality nutritional supplements directly to our customers all over the world. We are proud to have a team of enthusiastic customers and colleagues who are all dedicated to creating a legacy of wellbeing. At Lifeplus we celebrate and embrace diversity and we believe that our success comes from creating a caring and fun community. Role Profile: Working as a member of the Customer Care Senior Leadership Team, your primary responsibility will be to manage timely and detailed communications for our front-line Customer Care Administrators (CCAs), ensuring they have the right information at the right time to assist our customers. You will have a logical and strategical thought process along with excellent communication skills to impact change effectively and efficiently within Customer Care, using a variety of communication channels. The role will include but is not limited to: Partner with key business stakeholders to ensure Customer Care is informed of business changes and updates, so they are equipped to support customer queries. Manage planned and reactive communications in an efficient and effective way, using a variety of channels. Content creation and maintenance management of the Customer Care SharePoint site. Ensuring the site is updated with timely and relevant communications such as product changes, delivery delays, and people and performance news. Organize and co-host the quarterly CC forum to introduce two-way dialogue in Customer Care and ensure our CCAs have a voice. Plan, write and upload weekly Huddle content. Build and maintain a communication plan to improve the flow of communication requests. Assisting Customer Care SLT, Operations Managers and Team Leaders on a range of initiatives and communication requests. Working alongside the CI team, Quality and Training Manager and Operations Managers to review and communicate any process change requests which impact Customer Care. Work alongside Corporate Communication Managers on business-wide projects and initiatives. Candidate Profile: An exceptional communicator with excellent written, spoken, and presentation skills. Can prioritise, multitask, and have experience working in a fast-paced and demanding environment where change is continuous. Have a natural ability to build relationships across the organisation. Excellent problem-solving, decision-making, and prioritisation skills. Have the confidence to bring ideas/solutions to the forefront. What we offer you: Learning Hub : Enjoy flexible learning with access to a variety of in-house training programs tailored to your professional needs. Employee Assistance Program (EAP) : Access professional support for mental well-being through our EAP system. Exclusive Discounts: Benefit from special discounts at leading brands and retailers, as well as a generous employee discount on Lifeplus nutritional supplements and wellbeing products . Mental Health First Aiders : Receive support from trained Mental Health First Aiders within the workplace. Pension Scheme : Secure your future with our contributory pension scheme, offering up to 6% contributions. Holiday Flexibility : Gain the freedom to buy or sell holiday days to suit your needs. Gym Membership Savings : Stay fit with discounts on gym memberships. Health and Wellness : Take advantage of our contributory hospital and health cash plan. Cycle2Work Scheme : Promote a healthy lifestyle and reduce your carbon footprint with our Cycle2Work scheme. Eye Care Vouchers : Keep your vision sharp with our eye care vouchers. Life Assurance : Enjoy peace of mind with our comprehensive life assurance plan. Hours and Days: Flexible options with a minimum of 30 hours per week between Monday to Friday. Location: Lifeplus House, Little End Road, St Neots, PE19 8JH Flexibility to work in a Hybrid way dependent on the needs and requirements of the role. The responsibilities and attributes listed above is indicative it is not exhaustive and is not designed to limit or inhibit the way we work or how the role develops. This is intended to be a fluid document and indicates how we currently see the role. _Please note: The successful applicant will be required to undertake a criminal record check._ _Please advise us in advance if you have any special requirements if you are asked to attend an interview._ Job Type: Fixed term contract Contract length: 18 months Pay: £46,350.00 per year Benefits: Company events Company pension Cycle to work scheme Discounted or free food Employee discount Gym membership Life insurance On-site parking Ability to commute/relocate: St. Neots PE19 8JH: reliably commute or plan to relocate before starting work (required) Application question(s): Have you previously worked in a role where you partnered with business stakeholders to communicate changes or updates to a wider team or department? Do you have experience creating and maintaining content for internal communications platforms (e.g., SharePoint, intranet, newsletters, or similar)? Have you ever planned, written, or delivered regular team communications such as newsletters, weekly updates, or huddle content? Do you have experience building and maintaining communication plans to improve information flow within a team or department? Work authorisation: United Kingdom (required) Work Location: Hybrid remote in St. Neots PE19 8JH
IT Administrator Team Lead About the roleAs an Administrator with expertise in IT Support Team Lead, you will collaborate with our client's department. You will be responsible for Warehouse Operations. Our client is currently looking for a recruit in joining their current team, below are the job details for your reference:You can also ask our friendly recruitment team for any questions you may have about the role, between 09.00am till 17.00pm Monday to Friday. Job Description:Team Leader - OFS West areaWe have a requirement for an OFS Team Leader based in Bristol, delivering services for a large public sector customer. The role will be on a fixed term contract for an initial 6-month period with likely extension.The successful candidate will have a track record of leading IT services teams, achieving KPIs and SLAs and managing service improvements resulting in a first-class customer experience. Responsibilities Lead and manage a team of 5-7 engineers to deliver the required contractually compliant service to the customer(s)Lead Daily calls with support team to ensure issues are identified and managed appropriatelyEngage with client service managers and customer stakeholders to ensure service is running smoothlyUse reporting to understand data and performance indicators to drive service improvementUse data and key relationships to forecast future resource requirementsWork with client to ensure resources and skill levels are fit for purposeWork with the service delivery lead, other service team leaders and internal operational teamsIdentify, record and manage issues to improve processes and serviceManage escalations and engage appropriate teams through to successful resolutionManage formal complaints and dissatisfied usersSuggest and support new processes, changes to process and improvements to service and/or user experienceEnsure adherence to both customer and client policies and proceduresEnsure a high level of team communication and engagement with objectivesPerform Team Operational 121sRegularly attend management meetings Performance IndicatorsTeam/service SLA performanceTeam utilisation levelsUser satisfaction scoresStaff engagement/moraleEnsuring warranty credits are achieved for vendor device repairs Key relationshipsClient Operational Delivery ManagersService Team Leaders Knowledge, Skills & ExperienceLeadership and managementOrganisationGood understanding of IT services delivered to end users.Good customer service skillsGood understanding of our MOS processes and tools (Training will be provided)Good knowledge of Windows and Office toolsITIL knowledge or accreditationSC Clearance essential What's in it for you? - LocationAbbey Wood Stoke Gifford - Bristol BS34 8JH Contract 6 Months 15th Sep - 31st Mar 2026Mon - Fri 8:00 - 04:30 Shifts: Monday to Friday (37.5 hours) Next StepsOnce you've applied, one of our friendly recruitment consultants will give you a call and talk you through the screening process. If your application is successful, you'll be involved in a live virtual interview with one of our client's hiring managers to get to know you better.We look forward to speaking to you! #
Oct 03, 2025
Full time
IT Administrator Team Lead About the roleAs an Administrator with expertise in IT Support Team Lead, you will collaborate with our client's department. You will be responsible for Warehouse Operations. Our client is currently looking for a recruit in joining their current team, below are the job details for your reference:You can also ask our friendly recruitment team for any questions you may have about the role, between 09.00am till 17.00pm Monday to Friday. Job Description:Team Leader - OFS West areaWe have a requirement for an OFS Team Leader based in Bristol, delivering services for a large public sector customer. The role will be on a fixed term contract for an initial 6-month period with likely extension.The successful candidate will have a track record of leading IT services teams, achieving KPIs and SLAs and managing service improvements resulting in a first-class customer experience. Responsibilities Lead and manage a team of 5-7 engineers to deliver the required contractually compliant service to the customer(s)Lead Daily calls with support team to ensure issues are identified and managed appropriatelyEngage with client service managers and customer stakeholders to ensure service is running smoothlyUse reporting to understand data and performance indicators to drive service improvementUse data and key relationships to forecast future resource requirementsWork with client to ensure resources and skill levels are fit for purposeWork with the service delivery lead, other service team leaders and internal operational teamsIdentify, record and manage issues to improve processes and serviceManage escalations and engage appropriate teams through to successful resolutionManage formal complaints and dissatisfied usersSuggest and support new processes, changes to process and improvements to service and/or user experienceEnsure adherence to both customer and client policies and proceduresEnsure a high level of team communication and engagement with objectivesPerform Team Operational 121sRegularly attend management meetings Performance IndicatorsTeam/service SLA performanceTeam utilisation levelsUser satisfaction scoresStaff engagement/moraleEnsuring warranty credits are achieved for vendor device repairs Key relationshipsClient Operational Delivery ManagersService Team Leaders Knowledge, Skills & ExperienceLeadership and managementOrganisationGood understanding of IT services delivered to end users.Good customer service skillsGood understanding of our MOS processes and tools (Training will be provided)Good knowledge of Windows and Office toolsITIL knowledge or accreditationSC Clearance essential What's in it for you? - LocationAbbey Wood Stoke Gifford - Bristol BS34 8JH Contract 6 Months 15th Sep - 31st Mar 2026Mon - Fri 8:00 - 04:30 Shifts: Monday to Friday (37.5 hours) Next StepsOnce you've applied, one of our friendly recruitment consultants will give you a call and talk you through the screening process. If your application is successful, you'll be involved in a live virtual interview with one of our client's hiring managers to get to know you better.We look forward to speaking to you! #
12 Month FTC Established over 30 years ago here at Lifeplus our mission is to be the world leader in holistic wellbeing by helping millions of people to unlock the wellness within them. We manufacture and distribute high quality nutritional supplements directly to our customers all over the world. We are proud to have a team of enthusiastic customers and colleagues who are all dedicated to creating a legacy of wellbeing. At Lifeplus we celebrate and embrace diversity and we believe that our success comes from creating a caring and fun community. Job Purpose : Our Customer Care Administrators provide excellent customer service to the network by building relationships, resolving queries on a wide variety of complex topics and processing orders and changes. Customer Care is the first contact point for our network and the role is to truly represent the values and principles of Lifeplus. The role will include but is not limited to: Answer customer queries and process incoming customer requests via phone and email using Lifeplus Puzzel ticket management software in line with Lifeplus policies and service level agreements. Process customer orders via various Non Voice channels (Quick Order, Web Order, Fax) using in-house Lifeplus system software in line with Lifeplus policies and service level agreements. Make outgoing phone calls to customers where appropriate in order to achieve a satisfactory resolution. Proactively develop relationships where possible, building opportunities with both new and existing customers and ensuring high levels of customer retention at all times. Ensure a proactive, flexible and positive approach at all times when handling customer requests. Participate in the ongoing development of Lifeplus Customer Care and the wider business, and proactively contribute to personal learning and improvement. Keep up to date with processes, and ensure a thorough understanding of, the company's business structure and product portfolio. There is no requirement to give advice on specific product recommendations. Candidate Profile: Fluent in speaking and writing Dutch and English. Passionate about delivering customer service. Willing to learn how to use a variety of bespoke IT systems. Positive and engaging communication skills. Ability to work in a team, ask for help and trust colleagues. Problem solving skills to take the initiative and develop your knowledge The values you'll stand by: Be generous with your knowledge, knowledge is only powerful if you share it with others. Bring integrity, listen first and then speak. Embrace transformation, be brave - it's easier to stick to what you know but we learn from our mistakes. Have quality at the heart of what you do, always give your best and expect the same from others in return What we offer you: LIFE Program : Begin your customer care career journey with structured growth and development opportunities through our LIFE Program, with the potential to increase your salary by up to £2,000 as you progress. Learning Hub : Enjoy flexible learning with access to a variety of in-house training programs tailored to your professional needs. Employee Assistance Program (EAP) : Access professional support for mental well-being through our EAP system. Exclusive Discounts: Benefit from special discounts at leading brands and retailers, as well as a generous employee discount on Lifeplus nutritional supplements and wellbeing products. Mental Health First Aiders : Receive support from trained Mental Health First Aiders within the workplace. Pension Scheme : Secure your future with our contributory pension scheme, offering up to 6% contributions. Holiday Flexibility : Gain the freedom to buy or sell holiday days to suit your needs. Gym Membership Savings : Stay fit with discounts on gym memberships. Health and Wellness : Take advantage of our contributory hospital and health cash plan. Cycle2Work Scheme : Promote a healthy lifestyle and reduce your carbon footprint with our Cycle2Work scheme. Eye Care Vouchers : Keep your vision sharp with our eye care vouchers. Life Assurance : Enjoy peace of mind with our comprehensive life assurance plan. Additional offerings: Complimentary tea and coffee to keep you refreshed throughout the day. Enjoy fresh fruit, readily available within our breakout spaces. Access to Lifeplus products as needed, supporting your personal wellness. Experience the flexibility of our hybrid working model, with only one day per month required in the office. Annual social event to connect and celebrate with colleagues at our social get-together, fostering a sense of community and fun. Hours and Days: 2 week rotational shift pattern: Week 1: Monday to Friday, 07:00 to 15:15 Week 2: Monday to Friday, 09:45 to 18:00 Location: Lifeplus House, Little End Road, St Neots, PE19 8JH. Flexibility to work in a Hybrid way dependent on the needs and requirements of the role. The responsibilities and attributes listed above is indicative it is not exhaustive and is not designed to limit or inhibit the way we work or how the role develops. This is intended to be a fluid document and indicates how we currently see the role. Please note: The successful applicant will be required to undertake a criminal record check. Please advise us in advance if you have any special requirements if you are asked to attend an interview. Job Types: Full-time, Fixed term contract Contract length: 12 months Pay: From £25,000.00 per year Ability to commute/relocate: St. Neots PE19 8JH: reliably commute or plan to relocate before starting work (required) Language: Dutch (required) English (required) Work authorisation: United Kingdom (required) Work Location: Hybrid remote in St. Neots PE19 8JH
Oct 02, 2025
Full time
12 Month FTC Established over 30 years ago here at Lifeplus our mission is to be the world leader in holistic wellbeing by helping millions of people to unlock the wellness within them. We manufacture and distribute high quality nutritional supplements directly to our customers all over the world. We are proud to have a team of enthusiastic customers and colleagues who are all dedicated to creating a legacy of wellbeing. At Lifeplus we celebrate and embrace diversity and we believe that our success comes from creating a caring and fun community. Job Purpose : Our Customer Care Administrators provide excellent customer service to the network by building relationships, resolving queries on a wide variety of complex topics and processing orders and changes. Customer Care is the first contact point for our network and the role is to truly represent the values and principles of Lifeplus. The role will include but is not limited to: Answer customer queries and process incoming customer requests via phone and email using Lifeplus Puzzel ticket management software in line with Lifeplus policies and service level agreements. Process customer orders via various Non Voice channels (Quick Order, Web Order, Fax) using in-house Lifeplus system software in line with Lifeplus policies and service level agreements. Make outgoing phone calls to customers where appropriate in order to achieve a satisfactory resolution. Proactively develop relationships where possible, building opportunities with both new and existing customers and ensuring high levels of customer retention at all times. Ensure a proactive, flexible and positive approach at all times when handling customer requests. Participate in the ongoing development of Lifeplus Customer Care and the wider business, and proactively contribute to personal learning and improvement. Keep up to date with processes, and ensure a thorough understanding of, the company's business structure and product portfolio. There is no requirement to give advice on specific product recommendations. Candidate Profile: Fluent in speaking and writing Dutch and English. Passionate about delivering customer service. Willing to learn how to use a variety of bespoke IT systems. Positive and engaging communication skills. Ability to work in a team, ask for help and trust colleagues. Problem solving skills to take the initiative and develop your knowledge The values you'll stand by: Be generous with your knowledge, knowledge is only powerful if you share it with others. Bring integrity, listen first and then speak. Embrace transformation, be brave - it's easier to stick to what you know but we learn from our mistakes. Have quality at the heart of what you do, always give your best and expect the same from others in return What we offer you: LIFE Program : Begin your customer care career journey with structured growth and development opportunities through our LIFE Program, with the potential to increase your salary by up to £2,000 as you progress. Learning Hub : Enjoy flexible learning with access to a variety of in-house training programs tailored to your professional needs. Employee Assistance Program (EAP) : Access professional support for mental well-being through our EAP system. Exclusive Discounts: Benefit from special discounts at leading brands and retailers, as well as a generous employee discount on Lifeplus nutritional supplements and wellbeing products. Mental Health First Aiders : Receive support from trained Mental Health First Aiders within the workplace. Pension Scheme : Secure your future with our contributory pension scheme, offering up to 6% contributions. Holiday Flexibility : Gain the freedom to buy or sell holiday days to suit your needs. Gym Membership Savings : Stay fit with discounts on gym memberships. Health and Wellness : Take advantage of our contributory hospital and health cash plan. Cycle2Work Scheme : Promote a healthy lifestyle and reduce your carbon footprint with our Cycle2Work scheme. Eye Care Vouchers : Keep your vision sharp with our eye care vouchers. Life Assurance : Enjoy peace of mind with our comprehensive life assurance plan. Additional offerings: Complimentary tea and coffee to keep you refreshed throughout the day. Enjoy fresh fruit, readily available within our breakout spaces. Access to Lifeplus products as needed, supporting your personal wellness. Experience the flexibility of our hybrid working model, with only one day per month required in the office. Annual social event to connect and celebrate with colleagues at our social get-together, fostering a sense of community and fun. Hours and Days: 2 week rotational shift pattern: Week 1: Monday to Friday, 07:00 to 15:15 Week 2: Monday to Friday, 09:45 to 18:00 Location: Lifeplus House, Little End Road, St Neots, PE19 8JH. Flexibility to work in a Hybrid way dependent on the needs and requirements of the role. The responsibilities and attributes listed above is indicative it is not exhaustive and is not designed to limit or inhibit the way we work or how the role develops. This is intended to be a fluid document and indicates how we currently see the role. Please note: The successful applicant will be required to undertake a criminal record check. Please advise us in advance if you have any special requirements if you are asked to attend an interview. Job Types: Full-time, Fixed term contract Contract length: 12 months Pay: From £25,000.00 per year Ability to commute/relocate: St. Neots PE19 8JH: reliably commute or plan to relocate before starting work (required) Language: Dutch (required) English (required) Work authorisation: United Kingdom (required) Work Location: Hybrid remote in St. Neots PE19 8JH
12 Month FTC Established over 30 years ago here at Lifeplus our mission is to be the world leader in holistic wellbeing by helping millions of people to unlock the wellness within them. We manufacture and distribute high quality nutritional supplements directly to our customers all over the world. We are proud to have a team of enthusiastic customers and colleagues who are all dedicated to creating a legacy of wellbeing. At Lifeplus we celebrate and embrace diversity and we believe that our success comes from creating a caring and fun community. Job Purpose : Our Customer Care Administrators provide excellent customer service to the network by building relationships, resolving queries on a wide variety of complex topics and processing orders and changes. Customer Care is the first contact point for our network and the role is to truly represent the values and principles of Lifeplus. The role will include but is not limited to: Answer customer queries and process incoming customer requests via phone and email using Lifeplus Puzzel ticket management software in line with Lifeplus policies and service level agreements. Process customer orders via various Non Voice channels (Quick Order, Web Order, Fax) using in-house Lifeplus system software in line with Lifeplus policies and service level agreements. Make outgoing phone calls to customers where appropriate in order to achieve a satisfactory resolution. Proactively develop relationships where possible, building opportunities with both new and existing customers and ensuring high levels of customer retention at all times. Ensure a proactive, flexible and positive approach at all times when handling customer requests. Participate in the ongoing development of Lifeplus Customer Care and the wider business, and proactively contribute to personal learning and improvement. Keep up to date with processes, and ensure a thorough understanding of, the company's business structure and product portfolio. There is no requirement to give advice on specific product recommendations. Candidate Profile: Fluent in speaking and writing Dutch and English. Passionate about delivering customer service. Willing to learn how to use a variety of bespoke IT systems. Positive and engaging communication skills. Ability to work in a team, ask for help and trust colleagues. Problem solving skills to take the initiative and develop your knowledge The values you'll stand by: Be generous with your knowledge, knowledge is only powerful if you share it with others. Bring integrity, listen first and then speak. Embrace transformation, be brave - it's easier to stick to what you know but we learn from our mistakes. Have quality at the heart of what you do, always give your best and expect the same from others in return What we offer you: LIFE Program : Begin your customer care career journey with structured growth and development opportunities through our LIFE Program, with the potential to increase your salary by up to £2,000 as you progress. Learning Hub : Enjoy flexible learning with access to a variety of in-house training programs tailored to your professional needs. Employee Assistance Program (EAP) : Access professional support for mental well-being through our EAP system. Exclusive Discounts: Benefit from special discounts at leading brands and retailers, as well as a generous employee discount on Lifeplus nutritional supplements and wellbeing products. Mental Health First Aiders : Receive support from trained Mental Health First Aiders within the workplace. Pension Scheme : Secure your future with our contributory pension scheme, offering up to 6% contributions. Holiday Flexibility : Gain the freedom to buy or sell holiday days to suit your needs. Gym Membership Savings : Stay fit with discounts on gym memberships. Health and Wellness : Take advantage of our contributory hospital and health cash plan. Cycle2Work Scheme : Promote a healthy lifestyle and reduce your carbon footprint with our Cycle2Work scheme. Eye Care Vouchers : Keep your vision sharp with our eye care vouchers. Life Assurance : Enjoy peace of mind with our comprehensive life assurance plan. Additional offerings: Complimentary tea and coffee to keep you refreshed throughout the day. Enjoy fresh fruit, readily available within our breakout spaces. Access to Lifeplus products as needed, supporting your personal wellness. Experience the flexibility of our hybrid working model, with only one day per month required in the office. Annual social event to connect and celebrate with colleagues at our social get-together, fostering a sense of community and fun. Hours and Days: 2 week rotational shift pattern: Week 1: Monday to Friday, 07:00 to 15:15 Week 2: Monday to Friday, 09:45 to 18:00 Location: Lifeplus House, Little End Road, St Neots, PE19 8JH. Flexibility to work in a Hybrid way dependent on the needs and requirements of the role. The responsibilities and attributes listed above is indicative it is not exhaustive and is not designed to limit or inhibit the way we work or how the role develops. This is intended to be a fluid document and indicates how we currently see the role. Please note: The successful applicant will be required to undertake a criminal record check. Please advise us in advance if you have any special requirements if you are asked to attend an interview. Job Types: Full-time, Fixed term contract Contract length: 12 months Pay: From £25,000.00 per year Ability to commute/relocate: St. Neots PE19 8JH: reliably commute or plan to relocate before starting work (required) Language: Dutch (required) English (required) Work authorisation: United Kingdom (required) Work Location: Hybrid remote in St. Neots PE19 8JH
Oct 01, 2025
Full time
12 Month FTC Established over 30 years ago here at Lifeplus our mission is to be the world leader in holistic wellbeing by helping millions of people to unlock the wellness within them. We manufacture and distribute high quality nutritional supplements directly to our customers all over the world. We are proud to have a team of enthusiastic customers and colleagues who are all dedicated to creating a legacy of wellbeing. At Lifeplus we celebrate and embrace diversity and we believe that our success comes from creating a caring and fun community. Job Purpose : Our Customer Care Administrators provide excellent customer service to the network by building relationships, resolving queries on a wide variety of complex topics and processing orders and changes. Customer Care is the first contact point for our network and the role is to truly represent the values and principles of Lifeplus. The role will include but is not limited to: Answer customer queries and process incoming customer requests via phone and email using Lifeplus Puzzel ticket management software in line with Lifeplus policies and service level agreements. Process customer orders via various Non Voice channels (Quick Order, Web Order, Fax) using in-house Lifeplus system software in line with Lifeplus policies and service level agreements. Make outgoing phone calls to customers where appropriate in order to achieve a satisfactory resolution. Proactively develop relationships where possible, building opportunities with both new and existing customers and ensuring high levels of customer retention at all times. Ensure a proactive, flexible and positive approach at all times when handling customer requests. Participate in the ongoing development of Lifeplus Customer Care and the wider business, and proactively contribute to personal learning and improvement. Keep up to date with processes, and ensure a thorough understanding of, the company's business structure and product portfolio. There is no requirement to give advice on specific product recommendations. Candidate Profile: Fluent in speaking and writing Dutch and English. Passionate about delivering customer service. Willing to learn how to use a variety of bespoke IT systems. Positive and engaging communication skills. Ability to work in a team, ask for help and trust colleagues. Problem solving skills to take the initiative and develop your knowledge The values you'll stand by: Be generous with your knowledge, knowledge is only powerful if you share it with others. Bring integrity, listen first and then speak. Embrace transformation, be brave - it's easier to stick to what you know but we learn from our mistakes. Have quality at the heart of what you do, always give your best and expect the same from others in return What we offer you: LIFE Program : Begin your customer care career journey with structured growth and development opportunities through our LIFE Program, with the potential to increase your salary by up to £2,000 as you progress. Learning Hub : Enjoy flexible learning with access to a variety of in-house training programs tailored to your professional needs. Employee Assistance Program (EAP) : Access professional support for mental well-being through our EAP system. Exclusive Discounts: Benefit from special discounts at leading brands and retailers, as well as a generous employee discount on Lifeplus nutritional supplements and wellbeing products. Mental Health First Aiders : Receive support from trained Mental Health First Aiders within the workplace. Pension Scheme : Secure your future with our contributory pension scheme, offering up to 6% contributions. Holiday Flexibility : Gain the freedom to buy or sell holiday days to suit your needs. Gym Membership Savings : Stay fit with discounts on gym memberships. Health and Wellness : Take advantage of our contributory hospital and health cash plan. Cycle2Work Scheme : Promote a healthy lifestyle and reduce your carbon footprint with our Cycle2Work scheme. Eye Care Vouchers : Keep your vision sharp with our eye care vouchers. Life Assurance : Enjoy peace of mind with our comprehensive life assurance plan. Additional offerings: Complimentary tea and coffee to keep you refreshed throughout the day. Enjoy fresh fruit, readily available within our breakout spaces. Access to Lifeplus products as needed, supporting your personal wellness. Experience the flexibility of our hybrid working model, with only one day per month required in the office. Annual social event to connect and celebrate with colleagues at our social get-together, fostering a sense of community and fun. Hours and Days: 2 week rotational shift pattern: Week 1: Monday to Friday, 07:00 to 15:15 Week 2: Monday to Friday, 09:45 to 18:00 Location: Lifeplus House, Little End Road, St Neots, PE19 8JH. Flexibility to work in a Hybrid way dependent on the needs and requirements of the role. The responsibilities and attributes listed above is indicative it is not exhaustive and is not designed to limit or inhibit the way we work or how the role develops. This is intended to be a fluid document and indicates how we currently see the role. Please note: The successful applicant will be required to undertake a criminal record check. Please advise us in advance if you have any special requirements if you are asked to attend an interview. Job Types: Full-time, Fixed term contract Contract length: 12 months Pay: From £25,000.00 per year Ability to commute/relocate: St. Neots PE19 8JH: reliably commute or plan to relocate before starting work (required) Language: Dutch (required) English (required) Work authorisation: United Kingdom (required) Work Location: Hybrid remote in St. Neots PE19 8JH
_ 18 Month Fixed-Term Contract, Maternity Cover _ Established over 30 years ago here at Lifeplus our mission is to be the world leader in holistic wellbeing by helping millions of people to unlock the wellness within them. We manufacture and distribute high quality nutritional supplements directly to our customers all over the world. We are proud to have a team of enthusiastic customers and colleagues who are all dedicated to creating a legacy of wellbeing. At Lifeplus we celebrate and embrace diversity and we believe that our success comes from creating a caring and fun community. Role Profile: Working as a member of the Customer Care Senior Leadership Team, your primary responsibility will be to manage timely and detailed communications for our front-line Customer Care Administrators (CCAs), ensuring they have the right information at the right time to assist our customers. You will have a logical and strategical thought process along with excellent communication skills to impact change effectively and efficiently within Customer Care, using a variety of communication channels. The role will include but is not limited to: Partner with key business stakeholders to ensure Customer Care is informed of business changes and updates, so they are equipped to support customer queries. Manage planned and reactive communications in an efficient and effective way, using a variety of channels. Content creation and maintenance management of the Customer Care SharePoint site. Ensuring the site is updated with timely and relevant communications such as product changes, delivery delays, and people and performance news. Organize and co-host the quarterly CC forum to introduce two-way dialogue in Customer Care and ensure our CCAs have a voice. Plan, write and upload weekly Huddle content. Build and maintain a communication plan to improve the flow of communication requests. Assisting Customer Care SLT, Operations Managers and Team Leaders on a range of initiatives and communication requests. Working alongside the CI team, Quality and Training Manager and Operations Managers to review and communicate any process change requests which impact Customer Care. Work alongside Corporate Communication Managers on business-wide projects and initiatives. Candidate Profile: An exceptional communicator with excellent written, spoken, and presentation skills. Can prioritise, multitask, and have experience working in a fast-paced and demanding environment where change is continuous. Have a natural ability to build relationships across the organisation. Excellent problem-solving, decision-making, and prioritisation skills. Have the confidence to bring ideas/solutions to the forefront. What we offer you: Learning Hub : Enjoy flexible learning with access to a variety of in-house training programs tailored to your professional needs. Employee Assistance Program (EAP) : Access professional support for mental well-being through our EAP system. Exclusive Discounts: Benefit from special discounts at leading brands and retailers, as well as a generous employee discount on Lifeplus nutritional supplements and wellbeing products . Mental Health First Aiders : Receive support from trained Mental Health First Aiders within the workplace. Pension Scheme : Secure your future with our contributory pension scheme, offering up to 6% contributions. Holiday Flexibility : Gain the freedom to buy or sell holiday days to suit your needs. Gym Membership Savings : Stay fit with discounts on gym memberships. Health and Wellness : Take advantage of our contributory hospital and health cash plan. Cycle2Work Scheme : Promote a healthy lifestyle and reduce your carbon footprint with our Cycle2Work scheme. Eye Care Vouchers : Keep your vision sharp with our eye care vouchers. Life Assurance : Enjoy peace of mind with our comprehensive life assurance plan. Hours and Days: Flexible options with a minimum of 30 hours per week between Monday to Friday. Location: Lifeplus House, Little End Road, St Neots, PE19 8JH Flexibility to work in a Hybrid way dependent on the needs and requirements of the role. The responsibilities and attributes listed above is indicative it is not exhaustive and is not designed to limit or inhibit the way we work or how the role develops. This is intended to be a fluid document and indicates how we currently see the role. _Please note: The successful applicant will be required to undertake a criminal record check._ _Please advise us in advance if you have any special requirements if you are asked to attend an interview._ We are Lifeplus Europe Limited ("Lifeplus"), Lifeplus House, Little End Road, St Neots, PE19 8JH, England, T: , E: . On submission of your application your CV and contact details will be collected and retained by Lifeplus. We will process your personal information for recruitment purposes only. Your personal information will be stored in our applicant tracking system (located in the UK) and will only be shared with other members of the Lifeplus group of companies (including those located outside of the EEA) where necessary. Your personal information is retained for a 12-month period; when this period is over, we will either delete your data or inform you that we would like to keep it on our database for future roles or suitable opportunities. Our lawful basis for retaining this information is legitimate interest. For more details on how Lifeplus treats your personal information please see the Privacy Notice or contact us at . Job Type: Fixed term contract Contract length: 18 months Pay: £46,350.00 per year Benefits: Company events Company pension Cycle to work scheme Discounted or free food Employee discount Gym membership Life insurance On-site parking Ability to commute/relocate: St. Neots, PE19 8JH: reliably commute or plan to relocate before starting work (required) Work Location: Hybrid remote in St. Neots, PE19 8JH
Sep 27, 2025
Full time
_ 18 Month Fixed-Term Contract, Maternity Cover _ Established over 30 years ago here at Lifeplus our mission is to be the world leader in holistic wellbeing by helping millions of people to unlock the wellness within them. We manufacture and distribute high quality nutritional supplements directly to our customers all over the world. We are proud to have a team of enthusiastic customers and colleagues who are all dedicated to creating a legacy of wellbeing. At Lifeplus we celebrate and embrace diversity and we believe that our success comes from creating a caring and fun community. Role Profile: Working as a member of the Customer Care Senior Leadership Team, your primary responsibility will be to manage timely and detailed communications for our front-line Customer Care Administrators (CCAs), ensuring they have the right information at the right time to assist our customers. You will have a logical and strategical thought process along with excellent communication skills to impact change effectively and efficiently within Customer Care, using a variety of communication channels. The role will include but is not limited to: Partner with key business stakeholders to ensure Customer Care is informed of business changes and updates, so they are equipped to support customer queries. Manage planned and reactive communications in an efficient and effective way, using a variety of channels. Content creation and maintenance management of the Customer Care SharePoint site. Ensuring the site is updated with timely and relevant communications such as product changes, delivery delays, and people and performance news. Organize and co-host the quarterly CC forum to introduce two-way dialogue in Customer Care and ensure our CCAs have a voice. Plan, write and upload weekly Huddle content. Build and maintain a communication plan to improve the flow of communication requests. Assisting Customer Care SLT, Operations Managers and Team Leaders on a range of initiatives and communication requests. Working alongside the CI team, Quality and Training Manager and Operations Managers to review and communicate any process change requests which impact Customer Care. Work alongside Corporate Communication Managers on business-wide projects and initiatives. Candidate Profile: An exceptional communicator with excellent written, spoken, and presentation skills. Can prioritise, multitask, and have experience working in a fast-paced and demanding environment where change is continuous. Have a natural ability to build relationships across the organisation. Excellent problem-solving, decision-making, and prioritisation skills. Have the confidence to bring ideas/solutions to the forefront. What we offer you: Learning Hub : Enjoy flexible learning with access to a variety of in-house training programs tailored to your professional needs. Employee Assistance Program (EAP) : Access professional support for mental well-being through our EAP system. Exclusive Discounts: Benefit from special discounts at leading brands and retailers, as well as a generous employee discount on Lifeplus nutritional supplements and wellbeing products . Mental Health First Aiders : Receive support from trained Mental Health First Aiders within the workplace. Pension Scheme : Secure your future with our contributory pension scheme, offering up to 6% contributions. Holiday Flexibility : Gain the freedom to buy or sell holiday days to suit your needs. Gym Membership Savings : Stay fit with discounts on gym memberships. Health and Wellness : Take advantage of our contributory hospital and health cash plan. Cycle2Work Scheme : Promote a healthy lifestyle and reduce your carbon footprint with our Cycle2Work scheme. Eye Care Vouchers : Keep your vision sharp with our eye care vouchers. Life Assurance : Enjoy peace of mind with our comprehensive life assurance plan. Hours and Days: Flexible options with a minimum of 30 hours per week between Monday to Friday. Location: Lifeplus House, Little End Road, St Neots, PE19 8JH Flexibility to work in a Hybrid way dependent on the needs and requirements of the role. The responsibilities and attributes listed above is indicative it is not exhaustive and is not designed to limit or inhibit the way we work or how the role develops. This is intended to be a fluid document and indicates how we currently see the role. _Please note: The successful applicant will be required to undertake a criminal record check._ _Please advise us in advance if you have any special requirements if you are asked to attend an interview._ We are Lifeplus Europe Limited ("Lifeplus"), Lifeplus House, Little End Road, St Neots, PE19 8JH, England, T: , E: . On submission of your application your CV and contact details will be collected and retained by Lifeplus. We will process your personal information for recruitment purposes only. Your personal information will be stored in our applicant tracking system (located in the UK) and will only be shared with other members of the Lifeplus group of companies (including those located outside of the EEA) where necessary. Your personal information is retained for a 12-month period; when this period is over, we will either delete your data or inform you that we would like to keep it on our database for future roles or suitable opportunities. Our lawful basis for retaining this information is legitimate interest. For more details on how Lifeplus treats your personal information please see the Privacy Notice or contact us at . Job Type: Fixed term contract Contract length: 18 months Pay: £46,350.00 per year Benefits: Company events Company pension Cycle to work scheme Discounted or free food Employee discount Gym membership Life insurance On-site parking Ability to commute/relocate: St. Neots, PE19 8JH: reliably commute or plan to relocate before starting work (required) Work Location: Hybrid remote in St. Neots, PE19 8JH