OTE 100,000+ Build Your Own Sales Team Join a Market Leader Senior Business Development Manager Location: North London / Hertfordshire (Hybrid) Salary: Circa 65,000 Basic (DOE) + Car Allowance + Uncapped Commission (1.5% of All New Business Won) + Realistic OTE in Excess of 100,000 + Excellent Benefits Senior Business Development Manager Business Development Manager Foodservice Food Distribution Fresh Produce FMCG Hospitality Restaurants Casual Dining QSR Food to Go Education Healthcare Manufacturing Contract Catering Wholesale Strategic Sales New Business Consultative Selling National Accounts Build a High-Performing Sales Team. Shape the Future. Earn What You're Worth. Are you an exceptional Business Development professional looking for more than just another sales role? This is a rare opportunity to join one of the UK's leading foodservice businesses, where you'll have the autonomy to win major new accounts across hospitality, education, healthcare, manufacturing and commercial sectors while enjoying realistic on-target earnings in excess of 100,000. Success in this role won't just be financially rewarding. As the business continues to grow, you'll have the opportunity to build, mentor and lead your own Business Development team, making this an ideal opportunity for an ambitious sales professional with leadership aspirations. If you're motivated by winning new business, building long-term customer partnerships and being rewarded for your success, this role offers the platform to accelerate your career within a highly respected, market-leading organisation. The Opportunity Reporting to the Commercial Leadership Team, you'll be responsible for generating new business opportunities, developing a strong sales pipeline and winning high-value regional and national customers across multiple sectors. You'll build relationships with senior decision-makers, negotiate commercial agreements and work collaboratively with internal teams to ensure successful onboarding and long-term customer growth. Key Responsibilities Identify, target and secure new business opportunities across restaurants, casual dining, QSR, food-to-go, education, healthcare, manufacturing, leisure and other commercial sectors. Develop and execute strategic business development plans to achieve ambitious sales targets. Generate leads through networking, referrals, market intelligence and proactive prospecting. Build relationships with Procurement Directors, Commercial Directors, Operations Directors, Buying Teams and senior decision-makers. Manage the full sales cycle from prospecting through to negotiation, contract award and implementation. Produce compelling commercial proposals, presentations and tenders. Develop Joint Business Plans with newly acquired customers. Maximise opportunities to grow newly won accounts. Deliver accurate forecasting, CRM updates and pipeline reporting. Work closely with Operations, Procurement, Supply Chain, Finance and Marketing to ensure an outstanding customer experience. Monitor competitor activity and identify emerging market opportunities. Represent the business at customer meetings, networking events and industry exhibitions. About You You'll be a commercially driven sales professional with a genuine passion for winning new business and developing long-term customer relationships. You'll likely have experience as a: Senior Business Development Manager Business Development Manager National Account Manager Key Account Manager Commercial Manager Strategic Account Manager Experience within one or more of the following sectors would be highly advantageous: Foodservice Food Distribution Fresh Produce Food Manufacturing FMCG Wholesale Hospitality Contract Catering Education Healthcare Manufacturing Food to Go Casual Dining Restaurants QSR You'll also have: A proven track record of winning new business within foodservice, food manufacturing, food distribution, wholesale or FMCG. Experience selling into multi-site restaurant groups, education providers, healthcare organisations, manufacturers, hospitality operators, contract caterers or food-to-go businesses. Strong commercial negotiation and consultative selling skills. Experience managing complex sales cycles and high-value opportunities. Excellent relationship-building and stakeholder management skills. Strong presentation and communication skills. Excellent commercial awareness with strong forecasting and pipeline management capability. High levels of drive, resilience and self-motivation. What's on Offer Circa 65,000 basic salary (DOE) Uncapped commission - earn 1.5% of all new business won Realistic OTE in excess of 100,000 Car allowance Hybrid working 25 days' holiday plus Bank Holidays Pension scheme Healthcare cash plan Retail discount scheme Free onsite parking Ongoing training and career development The opportunity to build and lead your own Business Development team as the division grows Join one of the UK's most respected foodservice businesses and play a pivotal role in its next phase of growth If you're an ambitious Senior Business Development Manager looking to maximise your earning potential while developing new business across the hospitality, education, healthcare, manufacturing and commercial sectors, we'd love to hear from you. Mandeville is acting as an Employment Agency in relation to this vacancy.
Aug 08, 2026
Full time
OTE 100,000+ Build Your Own Sales Team Join a Market Leader Senior Business Development Manager Location: North London / Hertfordshire (Hybrid) Salary: Circa 65,000 Basic (DOE) + Car Allowance + Uncapped Commission (1.5% of All New Business Won) + Realistic OTE in Excess of 100,000 + Excellent Benefits Senior Business Development Manager Business Development Manager Foodservice Food Distribution Fresh Produce FMCG Hospitality Restaurants Casual Dining QSR Food to Go Education Healthcare Manufacturing Contract Catering Wholesale Strategic Sales New Business Consultative Selling National Accounts Build a High-Performing Sales Team. Shape the Future. Earn What You're Worth. Are you an exceptional Business Development professional looking for more than just another sales role? This is a rare opportunity to join one of the UK's leading foodservice businesses, where you'll have the autonomy to win major new accounts across hospitality, education, healthcare, manufacturing and commercial sectors while enjoying realistic on-target earnings in excess of 100,000. Success in this role won't just be financially rewarding. As the business continues to grow, you'll have the opportunity to build, mentor and lead your own Business Development team, making this an ideal opportunity for an ambitious sales professional with leadership aspirations. If you're motivated by winning new business, building long-term customer partnerships and being rewarded for your success, this role offers the platform to accelerate your career within a highly respected, market-leading organisation. The Opportunity Reporting to the Commercial Leadership Team, you'll be responsible for generating new business opportunities, developing a strong sales pipeline and winning high-value regional and national customers across multiple sectors. You'll build relationships with senior decision-makers, negotiate commercial agreements and work collaboratively with internal teams to ensure successful onboarding and long-term customer growth. Key Responsibilities Identify, target and secure new business opportunities across restaurants, casual dining, QSR, food-to-go, education, healthcare, manufacturing, leisure and other commercial sectors. Develop and execute strategic business development plans to achieve ambitious sales targets. Generate leads through networking, referrals, market intelligence and proactive prospecting. Build relationships with Procurement Directors, Commercial Directors, Operations Directors, Buying Teams and senior decision-makers. Manage the full sales cycle from prospecting through to negotiation, contract award and implementation. Produce compelling commercial proposals, presentations and tenders. Develop Joint Business Plans with newly acquired customers. Maximise opportunities to grow newly won accounts. Deliver accurate forecasting, CRM updates and pipeline reporting. Work closely with Operations, Procurement, Supply Chain, Finance and Marketing to ensure an outstanding customer experience. Monitor competitor activity and identify emerging market opportunities. Represent the business at customer meetings, networking events and industry exhibitions. About You You'll be a commercially driven sales professional with a genuine passion for winning new business and developing long-term customer relationships. You'll likely have experience as a: Senior Business Development Manager Business Development Manager National Account Manager Key Account Manager Commercial Manager Strategic Account Manager Experience within one or more of the following sectors would be highly advantageous: Foodservice Food Distribution Fresh Produce Food Manufacturing FMCG Wholesale Hospitality Contract Catering Education Healthcare Manufacturing Food to Go Casual Dining Restaurants QSR You'll also have: A proven track record of winning new business within foodservice, food manufacturing, food distribution, wholesale or FMCG. Experience selling into multi-site restaurant groups, education providers, healthcare organisations, manufacturers, hospitality operators, contract caterers or food-to-go businesses. Strong commercial negotiation and consultative selling skills. Experience managing complex sales cycles and high-value opportunities. Excellent relationship-building and stakeholder management skills. Strong presentation and communication skills. Excellent commercial awareness with strong forecasting and pipeline management capability. High levels of drive, resilience and self-motivation. What's on Offer Circa 65,000 basic salary (DOE) Uncapped commission - earn 1.5% of all new business won Realistic OTE in excess of 100,000 Car allowance Hybrid working 25 days' holiday plus Bank Holidays Pension scheme Healthcare cash plan Retail discount scheme Free onsite parking Ongoing training and career development The opportunity to build and lead your own Business Development team as the division grows Join one of the UK's most respected foodservice businesses and play a pivotal role in its next phase of growth If you're an ambitious Senior Business Development Manager looking to maximise your earning potential while developing new business across the hospitality, education, healthcare, manufacturing and commercial sectors, we'd love to hear from you. Mandeville is acting as an Employment Agency in relation to this vacancy.
Creative Food & Events Manager Central London Liverpool Street 46,000 per annum performance-related bonus Monday to Friday 7:00am - 3:30pm The Opportunity A leading contract catering provider is seeking a Creative Food & Events Manager to join a flagship corporate site within a prestigious financial institution in Central London. This is a unique opportunity for a highly creative, food-driven individual who lives and breathes hospitality - someone who understands not just trends, but flavour, presentation, seasonality, and the full dining experience. The successful candidate will take ownership of a dynamic and ever-evolving food and events programme, delivering everything from immersive world food activation's and high-impact themed pop-ups to bespoke client events and external collaborations. This role is all about bringing creativity to life while maintaining exceptional organisation and execution. The Role Working closely with the on-site culinary and senior management teams, the Creative Food & Events Manager will lead the planning and delivery of engaging, trend-led food experiences that elevate the workplace environment and drive client engagement. This is a hands-on position, ideal for someone who thrives in a fast-paced setting and enjoys turning innovative ideas into polished, high-quality events. Key Responsibilities Events & Activations Lead the end-to-end planning and execution of a vibrant on-site events calendar Deliver creative monthly food showcases, world food themes, and seasonal activation's Coordinate and manage external street food vendors and pop-up collaborations Creative Concept Development Design engaging food concepts, menus, and experiences that resonate with a corporate audience Create visually impactful installations, themed setups, and food styling moments Supplier & Stakeholder Management Build strong relationships with suppliers and external partners Source innovative products and vendors through market research and industry engagement Collaborate closely with clients and internal teams to ensure expectations are exceeded Event Delivery & Operations Support and lead the execution of both internal and external events Ensure seamless delivery, maintaining exceptional standards of quality and presentation Performance & Commercial Awareness Manage event budgets and monitor performance outcomes Analyse engagement and continuously improve the offer Support cost control, stock awareness, and waste reduction initiatives Trend Research & Innovation Stay ahead of food and hospitality trends through high street research and industry events Work alongside chefs to continuously evolve and enhance the food offering Team Leadership Support and develop junior team members, ensuring high standards and smooth delivery Promote a collaborative, positive, and high-performing team culture About You Genuinely passionate about food, with a strong understanding of global cuisines and trends Creative thinker with the ability to turn ideas into high-quality, engaging experiences Highly organised, with the ability to manage multiple projects simultaneously Experience within contract catering, corporate hospitality, or events is highly desirable Confident working with suppliers, stakeholders, and senior clients Strong commercial awareness, including budget management and performance tracking Hands-on, proactive, and adaptable in a fast-paced environment Strong IT skills, particularly Excel Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Aug 08, 2026
Full time
Creative Food & Events Manager Central London Liverpool Street 46,000 per annum performance-related bonus Monday to Friday 7:00am - 3:30pm The Opportunity A leading contract catering provider is seeking a Creative Food & Events Manager to join a flagship corporate site within a prestigious financial institution in Central London. This is a unique opportunity for a highly creative, food-driven individual who lives and breathes hospitality - someone who understands not just trends, but flavour, presentation, seasonality, and the full dining experience. The successful candidate will take ownership of a dynamic and ever-evolving food and events programme, delivering everything from immersive world food activation's and high-impact themed pop-ups to bespoke client events and external collaborations. This role is all about bringing creativity to life while maintaining exceptional organisation and execution. The Role Working closely with the on-site culinary and senior management teams, the Creative Food & Events Manager will lead the planning and delivery of engaging, trend-led food experiences that elevate the workplace environment and drive client engagement. This is a hands-on position, ideal for someone who thrives in a fast-paced setting and enjoys turning innovative ideas into polished, high-quality events. Key Responsibilities Events & Activations Lead the end-to-end planning and execution of a vibrant on-site events calendar Deliver creative monthly food showcases, world food themes, and seasonal activation's Coordinate and manage external street food vendors and pop-up collaborations Creative Concept Development Design engaging food concepts, menus, and experiences that resonate with a corporate audience Create visually impactful installations, themed setups, and food styling moments Supplier & Stakeholder Management Build strong relationships with suppliers and external partners Source innovative products and vendors through market research and industry engagement Collaborate closely with clients and internal teams to ensure expectations are exceeded Event Delivery & Operations Support and lead the execution of both internal and external events Ensure seamless delivery, maintaining exceptional standards of quality and presentation Performance & Commercial Awareness Manage event budgets and monitor performance outcomes Analyse engagement and continuously improve the offer Support cost control, stock awareness, and waste reduction initiatives Trend Research & Innovation Stay ahead of food and hospitality trends through high street research and industry events Work alongside chefs to continuously evolve and enhance the food offering Team Leadership Support and develop junior team members, ensuring high standards and smooth delivery Promote a collaborative, positive, and high-performing team culture About You Genuinely passionate about food, with a strong understanding of global cuisines and trends Creative thinker with the ability to turn ideas into high-quality, engaging experiences Highly organised, with the ability to manage multiple projects simultaneously Experience within contract catering, corporate hospitality, or events is highly desirable Confident working with suppliers, stakeholders, and senior clients Strong commercial awareness, including budget management and performance tracking Hands-on, proactive, and adaptable in a fast-paced environment Strong IT skills, particularly Excel Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Location : Annfield Plain Working pattern: 35 hours per week, with flexibility to work additional hours as required Salary : 25,480 per annum About the role We're looking for an experienced Lead Chef to oversee all aspects of our caf kitchen and catering operations at Greenhouse Business Centre. This is a hands-on role where you'll lead by example, preparing fresh, high-quality food for daily caf trade and conference or meeting catering. You'll manage kitchen operations, ensure full compliance with food safety regulations, and lead a small team to deliver excellent food and service standards. What you'll be doing Lead all kitchen operations for the caf and catering services Prepare and cook a variety of dishes including sandwiches, soups, bakes, and hot lunches Design, plan, and cost seasonal menus for the caf and catering events Ensure all food is prepared to high quality, taste, and presentation standards Maintain consistency, efficiency, and attention to detail during service Plan and deliver catering for on-site conferences, meetings, and special events Liaise with business centre staff to meet client requirements and event timelines Ensure catering deliveries are accurate, on time, and professionally presented Take full responsibility for kitchen hygiene, cleanliness, and safety Implement and maintain HACCP procedures and food hygiene records Conduct and document all required daily, weekly, and monthly checks Ensure all staff follow food safety, allergen, and cleaning protocols Manage ordering, delivery, and storage of food and supplies Monitor stock levels, control wastage, and operate within agreed budgets Supervise and support Catering Assistant(s) and any temporary staff Provide on-the-job training, guidance, coaching and feedback Foster a positive, efficient and customer-focused kitchen culture Conduct regular one-to-one meetings and performance reviews for team members Take ownership of operational issues, complaints and service challenges Communicate issues, risks and proposed solutions to management What you'll bring Proven experience as a Lead Chef or Senior Chef in a caf , hospitality or catering environment Strong culinary skills with the ability to design, cost and deliver varied menus Excellent understanding of food hygiene, allergen control and HACCP systems Strong leadership, communication and interpersonal skills Excellent planning, organisation and time management skills Ability to balance caf service, catering orders, administration, stock management and staff supervision Strong administrative and record-keeping skills with attention to detail Competence in Microsoft Office applications, particularly Outlook, Word and Excel Food Hygiene Level 3 (minimum) A proactive, solution-focused approach with the ability to work independently and take ownership What's on offer 35 hours per week with flexibility to work additional hours as required A hands-on role leading a small catering team Opportunity to design and deliver varied menus for caf and catering clients Work within a community-focused organisation Additional information You'll comply with all organisational policies and procedures, including safeguarding responsibilities for children, young people and vulnerable adults. You may be required to work outside normal office hours. You may have experience of the following: Head Chef, Senior Chef, Kitchen Manager, Catering Manager, Executive Chef, Sous Chef, Chef de Partie, Food Service Manager, Culinary Lead, Catering Supervisor REF-(Apply online only)
Aug 08, 2026
Full time
Location : Annfield Plain Working pattern: 35 hours per week, with flexibility to work additional hours as required Salary : 25,480 per annum About the role We're looking for an experienced Lead Chef to oversee all aspects of our caf kitchen and catering operations at Greenhouse Business Centre. This is a hands-on role where you'll lead by example, preparing fresh, high-quality food for daily caf trade and conference or meeting catering. You'll manage kitchen operations, ensure full compliance with food safety regulations, and lead a small team to deliver excellent food and service standards. What you'll be doing Lead all kitchen operations for the caf and catering services Prepare and cook a variety of dishes including sandwiches, soups, bakes, and hot lunches Design, plan, and cost seasonal menus for the caf and catering events Ensure all food is prepared to high quality, taste, and presentation standards Maintain consistency, efficiency, and attention to detail during service Plan and deliver catering for on-site conferences, meetings, and special events Liaise with business centre staff to meet client requirements and event timelines Ensure catering deliveries are accurate, on time, and professionally presented Take full responsibility for kitchen hygiene, cleanliness, and safety Implement and maintain HACCP procedures and food hygiene records Conduct and document all required daily, weekly, and monthly checks Ensure all staff follow food safety, allergen, and cleaning protocols Manage ordering, delivery, and storage of food and supplies Monitor stock levels, control wastage, and operate within agreed budgets Supervise and support Catering Assistant(s) and any temporary staff Provide on-the-job training, guidance, coaching and feedback Foster a positive, efficient and customer-focused kitchen culture Conduct regular one-to-one meetings and performance reviews for team members Take ownership of operational issues, complaints and service challenges Communicate issues, risks and proposed solutions to management What you'll bring Proven experience as a Lead Chef or Senior Chef in a caf , hospitality or catering environment Strong culinary skills with the ability to design, cost and deliver varied menus Excellent understanding of food hygiene, allergen control and HACCP systems Strong leadership, communication and interpersonal skills Excellent planning, organisation and time management skills Ability to balance caf service, catering orders, administration, stock management and staff supervision Strong administrative and record-keeping skills with attention to detail Competence in Microsoft Office applications, particularly Outlook, Word and Excel Food Hygiene Level 3 (minimum) A proactive, solution-focused approach with the ability to work independently and take ownership What's on offer 35 hours per week with flexibility to work additional hours as required A hands-on role leading a small catering team Opportunity to design and deliver varied menus for caf and catering clients Work within a community-focused organisation Additional information You'll comply with all organisational policies and procedures, including safeguarding responsibilities for children, young people and vulnerable adults. You may be required to work outside normal office hours. You may have experience of the following: Head Chef, Senior Chef, Kitchen Manager, Catering Manager, Executive Chef, Sous Chef, Chef de Partie, Food Service Manager, Culinary Lead, Catering Supervisor REF-(Apply online only)
Events and Experiences Manager Full-time or possibly part time depending on the candidate Location: Hedingham Castle, Essex S alary & Benefits Salary from £28,000 per annum, depending on experience Full-time, on-site role, 40 hours per week 28 days annual leave including bank holidays Due to the nature of the events, the role will require some flexibility, including working weekends, evenings and bank holidays as required, with time off provided in lieu where appropriate. Due to the nature of the role and the requirement to be present for events, we are ideally looking for someone based within easy travelling distance of Hedingham Castle. Free parking on site Free/discounted tickets for family/friends to selected events About Hedingham Castle Hedingham Castle is one of Essex s most iconic historic venues, welcoming visitors, wedding couples and event guests throughout the year. With a growing programme of public and private events, we are looking for an experienced and enthusiastic Events Manager to join our team and play a key role in shaping the future of our events offering. As the business continues to evolve, we are looking to diversify and expand our events and experiences programme, creating new and exciting opportunities to engage audiences, grow revenue and showcase the Castle in new ways. We are seeking the perfect person to take ownership of this growth, bringing fresh ideas, creativity and commercial thinking to develop and deliver an ambitious events strategy. This is a rare and exciting opportunity for someone who is passionate about creating memorable experiences and enjoys working in a hands-on role where creativity, organisation and commercial awareness are equally important. The successful candidate will have the opportunity to make a real impact, shaping the future direction of events at one of Essex s most unique and historic venues. The Role Working closely with the owners and the small core team, the Events Manager will take responsibility for the planning, development and delivery of Hedingham Castle s diverse events programme. The successful candidate will lead the full event lifecycle, from developing new concepts and managing budgets through to supplier coordination, event delivery and post-event evaluation. They will be responsible for ensuring every event reflects the Castle s unique setting and delivers an exceptional experience for guests. This role is ideal for someone who thrives in a varied environment, can manage multiple projects simultaneously and enjoys combining strategic thinking with practical delivery. Key Responsibilities Event strategy & development Develop and deliver an engaging annual programme of public, private and bespoke events that supports business objectives and increases revenue. Identify new event opportunities, audience trends and opportunities for growth to increase engagement and attract new visitors. Work closely with the Marketing Manager to ensure events are effectively positioned, promoted and delivered with a clear audience strategy, maximising awareness, engagement, ticket sales and revenue opportunities. Lead the planning and delivery of events including seasonal events, festivals, exhibitions, corporate/private hire events, weddings and special experiences. Manage event budgets, ensuring events are commercially viable and delivered within agreed financial parameters. Review event performance, customer feedback and financial results to make recommendations and improve future events. Event planning & delivery Take ownership of the complete event lifecycle, from initial concept through to delivery and evaluation. Create detailed event plans, timelines, schedules and operational documentation. Coordinate all event logistics including suppliers, contractors, entertainment, catering, production, staffing and equipment requirements. Prepare and maintain comprehensive event risk assessments, ensuring appropriate health and safety measures, contingency plans and operational procedures are in place for every event. Manage event set-up, delivery and breakdown, ensuring a high-quality guest experience at every stage. Act as the main point of contact for suppliers, partners and internal teams. Ensure all events are delivered safely, professionally and in line with the Castle s brand values. Supplier & stakeholder management Source, brief and manage external suppliers and contractors. Negotiate costs and maintain strong working relationships with trusted partners. Work closely with the Marketing Manager to provide event information, content opportunities and key messaging to support effective and timely marketing campaigns. Collaborate with the Marketing Manager to evaluate campaign performance, audience feedback and event results to inform future planning. Work closely with the weddings, visitor experience and operations teams to ensure smooth delivery across the business. Team leadership & operations Coordinate event staff, volunteers and external teams as required. Provide clear event briefings and ensure everyone understands their roles and responsibilities. Support the ongoing improvement of event processes, systems and customer experience. Help develop a positive, collaborative working environment across the wider Castle team. About You We are looking for someone who is creative, organised and commercially minded, with the ability to bring ideas to life while managing the practical details required for successful events. You will have a passion for creating exceptional experiences and the confidence to take ownership of projects from concept to completion. Essential skills and experience: Proven experience managing events from concept through to delivery. Strong organisational skills with excellent attention to detail. Experience managing suppliers, contractors and event logistics. Experience creating event plans, operational documents and risk assessments. Ability to manage multiple projects, deadlines and priorities simultaneously. Strong communication and interpersonal skills. Commercial awareness with experience managing budgets and revenue-driven events. A proactive, creative approach with the ability to develop and deliver new ideas. Desirable experience: Working within heritage, hospitality, weddings, tourism or visitor attractions. Experience working with small teams where flexibility and initiative are essential. Experience delivering events in historic or unusual venues. Experience analysing event performance and using insights to improve future activity. Experience with AI systems
Aug 08, 2026
Full time
Events and Experiences Manager Full-time or possibly part time depending on the candidate Location: Hedingham Castle, Essex S alary & Benefits Salary from £28,000 per annum, depending on experience Full-time, on-site role, 40 hours per week 28 days annual leave including bank holidays Due to the nature of the events, the role will require some flexibility, including working weekends, evenings and bank holidays as required, with time off provided in lieu where appropriate. Due to the nature of the role and the requirement to be present for events, we are ideally looking for someone based within easy travelling distance of Hedingham Castle. Free parking on site Free/discounted tickets for family/friends to selected events About Hedingham Castle Hedingham Castle is one of Essex s most iconic historic venues, welcoming visitors, wedding couples and event guests throughout the year. With a growing programme of public and private events, we are looking for an experienced and enthusiastic Events Manager to join our team and play a key role in shaping the future of our events offering. As the business continues to evolve, we are looking to diversify and expand our events and experiences programme, creating new and exciting opportunities to engage audiences, grow revenue and showcase the Castle in new ways. We are seeking the perfect person to take ownership of this growth, bringing fresh ideas, creativity and commercial thinking to develop and deliver an ambitious events strategy. This is a rare and exciting opportunity for someone who is passionate about creating memorable experiences and enjoys working in a hands-on role where creativity, organisation and commercial awareness are equally important. The successful candidate will have the opportunity to make a real impact, shaping the future direction of events at one of Essex s most unique and historic venues. The Role Working closely with the owners and the small core team, the Events Manager will take responsibility for the planning, development and delivery of Hedingham Castle s diverse events programme. The successful candidate will lead the full event lifecycle, from developing new concepts and managing budgets through to supplier coordination, event delivery and post-event evaluation. They will be responsible for ensuring every event reflects the Castle s unique setting and delivers an exceptional experience for guests. This role is ideal for someone who thrives in a varied environment, can manage multiple projects simultaneously and enjoys combining strategic thinking with practical delivery. Key Responsibilities Event strategy & development Develop and deliver an engaging annual programme of public, private and bespoke events that supports business objectives and increases revenue. Identify new event opportunities, audience trends and opportunities for growth to increase engagement and attract new visitors. Work closely with the Marketing Manager to ensure events are effectively positioned, promoted and delivered with a clear audience strategy, maximising awareness, engagement, ticket sales and revenue opportunities. Lead the planning and delivery of events including seasonal events, festivals, exhibitions, corporate/private hire events, weddings and special experiences. Manage event budgets, ensuring events are commercially viable and delivered within agreed financial parameters. Review event performance, customer feedback and financial results to make recommendations and improve future events. Event planning & delivery Take ownership of the complete event lifecycle, from initial concept through to delivery and evaluation. Create detailed event plans, timelines, schedules and operational documentation. Coordinate all event logistics including suppliers, contractors, entertainment, catering, production, staffing and equipment requirements. Prepare and maintain comprehensive event risk assessments, ensuring appropriate health and safety measures, contingency plans and operational procedures are in place for every event. Manage event set-up, delivery and breakdown, ensuring a high-quality guest experience at every stage. Act as the main point of contact for suppliers, partners and internal teams. Ensure all events are delivered safely, professionally and in line with the Castle s brand values. Supplier & stakeholder management Source, brief and manage external suppliers and contractors. Negotiate costs and maintain strong working relationships with trusted partners. Work closely with the Marketing Manager to provide event information, content opportunities and key messaging to support effective and timely marketing campaigns. Collaborate with the Marketing Manager to evaluate campaign performance, audience feedback and event results to inform future planning. Work closely with the weddings, visitor experience and operations teams to ensure smooth delivery across the business. Team leadership & operations Coordinate event staff, volunteers and external teams as required. Provide clear event briefings and ensure everyone understands their roles and responsibilities. Support the ongoing improvement of event processes, systems and customer experience. Help develop a positive, collaborative working environment across the wider Castle team. About You We are looking for someone who is creative, organised and commercially minded, with the ability to bring ideas to life while managing the practical details required for successful events. You will have a passion for creating exceptional experiences and the confidence to take ownership of projects from concept to completion. Essential skills and experience: Proven experience managing events from concept through to delivery. Strong organisational skills with excellent attention to detail. Experience managing suppliers, contractors and event logistics. Experience creating event plans, operational documents and risk assessments. Ability to manage multiple projects, deadlines and priorities simultaneously. Strong communication and interpersonal skills. Commercial awareness with experience managing budgets and revenue-driven events. A proactive, creative approach with the ability to develop and deliver new ideas. Desirable experience: Working within heritage, hospitality, weddings, tourism or visitor attractions. Experience working with small teams where flexibility and initiative are essential. Experience delivering events in historic or unusual venues. Experience analysing event performance and using insights to improve future activity. Experience with AI systems
Hospitality, Catering & Events Manager Location: Hull Area Salary: Starting from 35,000 + Performance Bonus (DOE) Hours: Average 40 hours per week An Exciting Opportunity to Shape the Future of One of East Yorkshire's Premier Hospitality Venues Prestige Recruitment Specialists are proud to be working exclusively with one of East Yorkshire's most exciting and ambitious hospitality destinations in the search for an exceptional Hospitality, Catering & Events Manager. This is far more than a management role - it's an opportunity to leave your mark on a venue that is undergoing significant investment and expansion. As the business continues to grow over the coming years, you'll play a pivotal role in developing its hospitality offering and helping establish it as one of the region's leading destinations for weddings, conferences, events, dining and leisure. If you're an inspirational leader with a passion for delivering unforgettable guest experiences, developing high-performing teams and driving commercial success, we'd love to hear from you. The Role As Hospitality, Catering & Events Manager, you will take ownership of the entire Food & Beverage operation, ensuring exceptional service standards across restaurants, bars, weddings, conferences, golf events and functions. Working closely with senior management and department heads, you'll lead the hospitality team, maximise revenue opportunities and help shape the future growth of the business. This is a hands-on leadership position where no two days are the same. Key Responsibilities Lead and manage all Food & Beverage operations, ensuring outstanding customer experiences at every touchpoint. Drive the growth of the conference, events and wedding business as the venue expands. Coordinate hospitality requirements across multiple departments including weddings, golf, spa, accommodation and conferencing. Inspire, recruit, train and develop a motivated, customer-focused team. Manage staffing levels, rotas, budgets and financial performance. Monitor KPIs and implement strategies to increase sales, profitability and customer satisfaction. Work collaboratively with the Head Chef to develop exciting menus and continuously enhance the food offering. Maintain the highest standards of food quality, presentation and service. Ensure full compliance with Health & Safety, Food Hygiene and licensing regulations. Manage stock control, purchasing and inventory. Handle customer feedback professionally, ensuring every guest leaves with a positive experience. Attend senior management meetings and contribute to the strategic development of the venue. Support marketing initiatives, social media activity and promotional events. Maintain excellent communication across all departments to ensure seamless service delivery. About You We're looking for someone who combines operational excellence with commercial awareness and natural leadership. You'll ideally have: Previous senior management experience within hospitality, hotels, restaurants or event venues. Strong Food & Beverage management experience. Experience managing weddings, conferences, banqueting or large-scale events. A passion for delivering exceptional customer service. Outstanding leadership, coaching and people management skills. Excellent organisational and communication abilities. Commercial awareness with experience managing budgets and driving revenue. A proactive, hands-on approach with excellent problem-solving skills. A genuine passion for creating memorable guest experiences. What's in it for You? Starting salary of 35,000+ depending on experience. Performance-related bonus. Average 40-hour working week. The opportunity to join a thriving business during an exciting period of growth. Genuine autonomy to shape and develop the hospitality operation. Long-term career progression with an ambitious and expanding organisation. A varied and rewarding role where your ideas and leadership will make a real impact. If you are interested and meet the above criteria, please send your CV to (url removed) Please note: Prestige Recruitment is an equal opportunity employer with 30 years of service within the recruitment & staffing sector.
Aug 08, 2026
Full time
Hospitality, Catering & Events Manager Location: Hull Area Salary: Starting from 35,000 + Performance Bonus (DOE) Hours: Average 40 hours per week An Exciting Opportunity to Shape the Future of One of East Yorkshire's Premier Hospitality Venues Prestige Recruitment Specialists are proud to be working exclusively with one of East Yorkshire's most exciting and ambitious hospitality destinations in the search for an exceptional Hospitality, Catering & Events Manager. This is far more than a management role - it's an opportunity to leave your mark on a venue that is undergoing significant investment and expansion. As the business continues to grow over the coming years, you'll play a pivotal role in developing its hospitality offering and helping establish it as one of the region's leading destinations for weddings, conferences, events, dining and leisure. If you're an inspirational leader with a passion for delivering unforgettable guest experiences, developing high-performing teams and driving commercial success, we'd love to hear from you. The Role As Hospitality, Catering & Events Manager, you will take ownership of the entire Food & Beverage operation, ensuring exceptional service standards across restaurants, bars, weddings, conferences, golf events and functions. Working closely with senior management and department heads, you'll lead the hospitality team, maximise revenue opportunities and help shape the future growth of the business. This is a hands-on leadership position where no two days are the same. Key Responsibilities Lead and manage all Food & Beverage operations, ensuring outstanding customer experiences at every touchpoint. Drive the growth of the conference, events and wedding business as the venue expands. Coordinate hospitality requirements across multiple departments including weddings, golf, spa, accommodation and conferencing. Inspire, recruit, train and develop a motivated, customer-focused team. Manage staffing levels, rotas, budgets and financial performance. Monitor KPIs and implement strategies to increase sales, profitability and customer satisfaction. Work collaboratively with the Head Chef to develop exciting menus and continuously enhance the food offering. Maintain the highest standards of food quality, presentation and service. Ensure full compliance with Health & Safety, Food Hygiene and licensing regulations. Manage stock control, purchasing and inventory. Handle customer feedback professionally, ensuring every guest leaves with a positive experience. Attend senior management meetings and contribute to the strategic development of the venue. Support marketing initiatives, social media activity and promotional events. Maintain excellent communication across all departments to ensure seamless service delivery. About You We're looking for someone who combines operational excellence with commercial awareness and natural leadership. You'll ideally have: Previous senior management experience within hospitality, hotels, restaurants or event venues. Strong Food & Beverage management experience. Experience managing weddings, conferences, banqueting or large-scale events. A passion for delivering exceptional customer service. Outstanding leadership, coaching and people management skills. Excellent organisational and communication abilities. Commercial awareness with experience managing budgets and driving revenue. A proactive, hands-on approach with excellent problem-solving skills. A genuine passion for creating memorable guest experiences. What's in it for You? Starting salary of 35,000+ depending on experience. Performance-related bonus. Average 40-hour working week. The opportunity to join a thriving business during an exciting period of growth. Genuine autonomy to shape and develop the hospitality operation. Long-term career progression with an ambitious and expanding organisation. A varied and rewarding role where your ideas and leadership will make a real impact. If you are interested and meet the above criteria, please send your CV to (url removed) Please note: Prestige Recruitment is an equal opportunity employer with 30 years of service within the recruitment & staffing sector.
Join the UK s Leading Hospitality Recruitment Specialist Permanent Division Recruiter Wanted At Berkeley Scott, we re proud to be the UK s leading name in hotel and hospitality recruitment. We re looking for a driven and experienced Recruiter to join our Permanent team. About the Role This is an exciting opportunity to specialise within the hospitality sector, partnering with some of the UK s most recognised contract catering, events, hotel brands, boutique operators, luxury properties, and independent groups. You ll manage the full recruitment cycle from sourcing exceptional hospitality talent to developing and growing long-term client relationships. This is a true 360 recruitment role where you can build a rewarding career with a respected market leader. What We re Looking For Previous agency recruitment experience is preferred but not essential Experience within the hotel or wider hospitality sector, particularly recruiting management-level professionals, would be a strong advantage We will also consider experienced recruiters from other sectors who have a genuine passion for hotels and hospitality A natural relationship-builder with a consultative and commercial approach Confident, outgoing, and motivated by success You ll Thrive in This Role If You Are: Passionate about the hospitality industry An excellent communicator who enjoys networking and building relationships Commercially aware and target-driven Excited by the fast-paced world of hotels, guest experience, and hospitality operations Perhaps from a hotel background yourself, and looking to bring your operational knowledge into recruitment Why Join Us? At Berkeley Scott, we believe in rewarding success and investing in our people. When you join the team, you ll benefit from: £30,000 to £38,000 DOE, plus commission structure 25 days annual leave + your birthday off Cycle to work scheme Discounted gym membership Employee discount programme Life Assurance & Employee Assistance Programme Clear opportunities for career progression within an established and respected business This is a fantastic opportunity to join an ambitious brand with a genuine passion for hotels, hospitality, and people. Kellan Group (including all of our brands, Berkeley Scott and Xpress Recruitment) are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our websites
Aug 08, 2026
Full time
Join the UK s Leading Hospitality Recruitment Specialist Permanent Division Recruiter Wanted At Berkeley Scott, we re proud to be the UK s leading name in hotel and hospitality recruitment. We re looking for a driven and experienced Recruiter to join our Permanent team. About the Role This is an exciting opportunity to specialise within the hospitality sector, partnering with some of the UK s most recognised contract catering, events, hotel brands, boutique operators, luxury properties, and independent groups. You ll manage the full recruitment cycle from sourcing exceptional hospitality talent to developing and growing long-term client relationships. This is a true 360 recruitment role where you can build a rewarding career with a respected market leader. What We re Looking For Previous agency recruitment experience is preferred but not essential Experience within the hotel or wider hospitality sector, particularly recruiting management-level professionals, would be a strong advantage We will also consider experienced recruiters from other sectors who have a genuine passion for hotels and hospitality A natural relationship-builder with a consultative and commercial approach Confident, outgoing, and motivated by success You ll Thrive in This Role If You Are: Passionate about the hospitality industry An excellent communicator who enjoys networking and building relationships Commercially aware and target-driven Excited by the fast-paced world of hotels, guest experience, and hospitality operations Perhaps from a hotel background yourself, and looking to bring your operational knowledge into recruitment Why Join Us? At Berkeley Scott, we believe in rewarding success and investing in our people. When you join the team, you ll benefit from: £30,000 to £38,000 DOE, plus commission structure 25 days annual leave + your birthday off Cycle to work scheme Discounted gym membership Employee discount programme Life Assurance & Employee Assistance Programme Clear opportunities for career progression within an established and respected business This is a fantastic opportunity to join an ambitious brand with a genuine passion for hotels, hospitality, and people. Kellan Group (including all of our brands, Berkeley Scott and Xpress Recruitment) are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our websites
We are looking for a Sous Chef with a background in Events Catering to join an exciting hospitality operation based in East London and sites around London. In this energetic role, you will assist the Head Chef in overseeing food preparation, ensuring exceptional quality and presentation for a variety of events. Your leadership skills will shine as you supervise kitchen staff, coordinate food production, and maintain the highest standards of food safety and hospitality. This is an exciting opportunity for a culinary professional eager to make a positive impact in a fast-paced, event-driven environment. Duties Support the Head Chef in managing daily kitchen operations during events, including supervising staff and coordinating food production Assist in preparing and cooking a diverse range of dishes, ensuring consistency, quality, and timely delivery Oversee food safety procedures, sanitation standards, and proper storage practices to comply with health regulations Lead team management efforts by supervising kitchen staff, providing training, and fostering a collaborative environment Ensure all food presentation aligns with brand standards and exceeds guest expectations Collaborate with event planners and service teams to ensure smooth execution of catering services Monitor inventory levels, assist with ordering supplies, and manage waste reduction initiatives Experience Proven supervising experience in a fast-paced culinary or hospitality setting, preferably within event or catering environments Extensive food production and preparation experience across various cuisines and techniques Strong kitchen experience with hands-on cooking skills and knowledge of food safety protocols Demonstrated leadership capabilities in managing teams of cooks and kitchen staff Background in restaurant or hospitality environments with a focus on serving guests and delivering excellent customer service Familiarity with food safety standards, sanitation practices, and inventory management systems Previous experience working during large-scale events or special functions is highly desirable
Aug 08, 2026
Full time
We are looking for a Sous Chef with a background in Events Catering to join an exciting hospitality operation based in East London and sites around London. In this energetic role, you will assist the Head Chef in overseeing food preparation, ensuring exceptional quality and presentation for a variety of events. Your leadership skills will shine as you supervise kitchen staff, coordinate food production, and maintain the highest standards of food safety and hospitality. This is an exciting opportunity for a culinary professional eager to make a positive impact in a fast-paced, event-driven environment. Duties Support the Head Chef in managing daily kitchen operations during events, including supervising staff and coordinating food production Assist in preparing and cooking a diverse range of dishes, ensuring consistency, quality, and timely delivery Oversee food safety procedures, sanitation standards, and proper storage practices to comply with health regulations Lead team management efforts by supervising kitchen staff, providing training, and fostering a collaborative environment Ensure all food presentation aligns with brand standards and exceeds guest expectations Collaborate with event planners and service teams to ensure smooth execution of catering services Monitor inventory levels, assist with ordering supplies, and manage waste reduction initiatives Experience Proven supervising experience in a fast-paced culinary or hospitality setting, preferably within event or catering environments Extensive food production and preparation experience across various cuisines and techniques Strong kitchen experience with hands-on cooking skills and knowledge of food safety protocols Demonstrated leadership capabilities in managing teams of cooks and kitchen staff Background in restaurant or hospitality environments with a focus on serving guests and delivering excellent customer service Familiarity with food safety standards, sanitation practices, and inventory management systems Previous experience working during large-scale events or special functions is highly desirable
Sous Chef Location: Cambridge Salary: 41,630 per annum We are recruiting for an experienced Sous Chef to join a professional catering operation in Cambridge. This is an excellent opportunity for a skilled chef with strong leadership abilities who is passionate about delivering exceptional food across a varied catering operation, including fine dining, conferences, formal events and student dining. Working closely with the Head Chef, you will play a key role in the day-to-day management of the kitchen, ensuring consistently high standards of food quality, food safety and service while supporting the development of the kitchen team. Key Responsibilities Support the Head Chef with the day-to-day management of the kitchen, taking full responsibility in their absence. Lead, supervise and develop the kitchen team, delegating tasks, delivering training and supporting recruitment and performance management. Ensure high standards of food preparation, presentation, food safety and stock control across all catering operations. Assist with menu development, food ordering, cost control and maintaining accurate kitchen systems and documentation. Work closely with Front of House teams to ensure excellent communication and a seamless catering service. The Ideal Candidate Has previous experience as a Sous Chef or in a similar senior kitchen position within a high-quality catering environment. Is confident working across all sections of the kitchen and has a genuine passion for producing exceptional food. Demonstrates strong leadership, organisational and communication skills, with the ability to motivate and develop others. Has good commercial awareness with experience of stock management, cost control and maintaining food safety standards. Is confident using computer-based systems and is flexible to work five days out of seven, including evenings and weekends as required. In return, you will receive a salary of 41,630 per annum, 25 days' annual leave plus bank holidays, with additional time off provided during quieter periods to balance operational demands. This role offers the opportunity to contribute to a well-established catering operation where quality, teamwork and continuous improvement are highly valued. Please apply via the advert or contact Chloe at The HireWorks for more information. We endeavour to reply to every candidate, every time, but if you haven't heard back within 10 days, please understand that you have unfortunately been unsuccessful for this position, or the position has been filled. Please call the office or send an email to discuss other potential opportunities.
Aug 08, 2026
Full time
Sous Chef Location: Cambridge Salary: 41,630 per annum We are recruiting for an experienced Sous Chef to join a professional catering operation in Cambridge. This is an excellent opportunity for a skilled chef with strong leadership abilities who is passionate about delivering exceptional food across a varied catering operation, including fine dining, conferences, formal events and student dining. Working closely with the Head Chef, you will play a key role in the day-to-day management of the kitchen, ensuring consistently high standards of food quality, food safety and service while supporting the development of the kitchen team. Key Responsibilities Support the Head Chef with the day-to-day management of the kitchen, taking full responsibility in their absence. Lead, supervise and develop the kitchen team, delegating tasks, delivering training and supporting recruitment and performance management. Ensure high standards of food preparation, presentation, food safety and stock control across all catering operations. Assist with menu development, food ordering, cost control and maintaining accurate kitchen systems and documentation. Work closely with Front of House teams to ensure excellent communication and a seamless catering service. The Ideal Candidate Has previous experience as a Sous Chef or in a similar senior kitchen position within a high-quality catering environment. Is confident working across all sections of the kitchen and has a genuine passion for producing exceptional food. Demonstrates strong leadership, organisational and communication skills, with the ability to motivate and develop others. Has good commercial awareness with experience of stock management, cost control and maintaining food safety standards. Is confident using computer-based systems and is flexible to work five days out of seven, including evenings and weekends as required. In return, you will receive a salary of 41,630 per annum, 25 days' annual leave plus bank holidays, with additional time off provided during quieter periods to balance operational demands. This role offers the opportunity to contribute to a well-established catering operation where quality, teamwork and continuous improvement are highly valued. Please apply via the advert or contact Chloe at The HireWorks for more information. We endeavour to reply to every candidate, every time, but if you haven't heard back within 10 days, please understand that you have unfortunately been unsuccessful for this position, or the position has been filled. Please call the office or send an email to discuss other potential opportunities.
As the Executive Services Lead in London within the financial services industry, you'll manage high-level administrative support to ensure smooth daily operations. This role is vital for coordinating executive schedules, handling confidential documents and supporting strategic decision-making processes. Client Details My client based in West London, is seeking an experienced and highly professional Executive Services Lead to deliver an exceptional experience for their VIP guests and senior stakeholders. This is a unique opportunity to take ownership of executive hospitality, visitor services and VIP protocol within a prestigious and fast-paced environment. The successful candidate will oversee high-profile visits, coordinate bespoke events and travel arrangements, manage chauffeur services, and ensure every guest interaction reflects the highest standards of service and professionalism. Working closely with executive assistants, protocol teams and senior leaders, you will play a key role in creating seamless, memorable experiences for visitors from around the world. Description Executive Services Lead Responsibilities: Lead the delivery of exceptional VIP and executive guest experiences, acting as the key point of contact for high-profile visitors. Plan and coordinate VIP visits, corporate events and hospitality services, ensuring every detail is executed to the highest standard. Manage guest events, including coordinating with outsourced catering companies. Manage complex visitor logistics, including itineraries, travel arrangements, accommodation, meeting schedules and office allocations. Manage chauffeur service. Oversee front-of-house operations, executive hospitality areas and chauffeur services to ensure a seamless guest experience. Build strong relationships with executive assistants, protocol teams and other stakeholders to support the successful delivery of VIP engagements. Drive continuous improvement by analysing guest feedback, maintaining operational excellence and providing insights and recommendations to senior leadership. Profile A successful Executive Services Lead should have: Experience of providing concierge service to VIP and UHNW individuals Experience of managing events Excellent customer service skills Strong organisational and multitasking skills. Proficiency in handling confidential information with discretion. Excellent communication and coordination abilities. Job Offer Executive Services Lead job on offer: Salary ranging from £65,000 to £80,000, dependent on the level of experience. Comprehensive benefits package. Working for a Financial Services Company. Permanent position based in West London. Based in the office, 5 days a week. If you're interested in this role, apply now.
Aug 07, 2026
Full time
As the Executive Services Lead in London within the financial services industry, you'll manage high-level administrative support to ensure smooth daily operations. This role is vital for coordinating executive schedules, handling confidential documents and supporting strategic decision-making processes. Client Details My client based in West London, is seeking an experienced and highly professional Executive Services Lead to deliver an exceptional experience for their VIP guests and senior stakeholders. This is a unique opportunity to take ownership of executive hospitality, visitor services and VIP protocol within a prestigious and fast-paced environment. The successful candidate will oversee high-profile visits, coordinate bespoke events and travel arrangements, manage chauffeur services, and ensure every guest interaction reflects the highest standards of service and professionalism. Working closely with executive assistants, protocol teams and senior leaders, you will play a key role in creating seamless, memorable experiences for visitors from around the world. Description Executive Services Lead Responsibilities: Lead the delivery of exceptional VIP and executive guest experiences, acting as the key point of contact for high-profile visitors. Plan and coordinate VIP visits, corporate events and hospitality services, ensuring every detail is executed to the highest standard. Manage guest events, including coordinating with outsourced catering companies. Manage complex visitor logistics, including itineraries, travel arrangements, accommodation, meeting schedules and office allocations. Manage chauffeur service. Oversee front-of-house operations, executive hospitality areas and chauffeur services to ensure a seamless guest experience. Build strong relationships with executive assistants, protocol teams and other stakeholders to support the successful delivery of VIP engagements. Drive continuous improvement by analysing guest feedback, maintaining operational excellence and providing insights and recommendations to senior leadership. Profile A successful Executive Services Lead should have: Experience of providing concierge service to VIP and UHNW individuals Experience of managing events Excellent customer service skills Strong organisational and multitasking skills. Proficiency in handling confidential information with discretion. Excellent communication and coordination abilities. Job Offer Executive Services Lead job on offer: Salary ranging from £65,000 to £80,000, dependent on the level of experience. Comprehensive benefits package. Working for a Financial Services Company. Permanent position based in West London. Based in the office, 5 days a week. If you're interested in this role, apply now.
Interaction Recruitment
Newton Longville, Buckinghamshire
Interaction Recruitment are working with an independent school based in Buckinghamshire. We are looking for a strong Sous Chef for a full time contract, 52 weeks per year. Job Title: Sous Chef Location: Buckinghamshire Salary: £40,000 per annum + benefits Hours: 45 hours per week, overtime paid Shift Pattern: AM shifts 06 00 or 11 30, working up to 25 weekends per year Overview: The school is seeking a dynamic and hands on Sous Chef to support the Head Chef in delivering high-quality catering services for students, staff, and visitors. The role involves day-to-day kitchen leadership, high volume cooking from fresh ingredients, feeding up to 1200 pupils daily. Key Responsibilities Assist and support the Exec Chef & Head Chef in managing the kitchen and catering team. Maintain high standards of food preparation, hygiene, and presentation. Train kitchen staff in new menus, recipes, and health and safety compliance. Person Specification Essential Qualifications and Skills: NVQ Level 1&2 or City & Guilds 7061/2 in professional cookery. Food Hygiene Certificate Level 3 or equivalent. At least 3-5 years of experience as CDP or Sous chef, ideally from high volume cooking background Desirable: Experience with catering for large groups or boarding schools. Supervisory experience in educational catering settings. Working Conditions and Benefits Full-time or term-time contract depending on the school. Competitive salary in line with experience and scale of school operations. Continuous professional development opportunities and training. Holiday entitlement and healthcare/pension benefits as applicable. Applicants: Successful applicants will need to undergo a completion of Enhanced DBS Must have full UK Right to Work Shall drive and have access to a reliable vehicle Should be reliable, punctual, professional and presentable Must be a qualified and/or time served Chef with evidence of Food Hygiene / Food Allergens training Ideally a Sous Chef with independent or public school experience Will have fresh produce experience Benefits: Overtime paid over 45 hours Excellent Career progression within the company 24 weeks enhanced maternity, surrogacy, and adoption leave 4 weeks secondary career and fertility treatment leave 3 volunteering days a year Annual health check Mental health and nutrition consultations Flexible contracts and working schedules Learning and development opportunities Team and company-wide award events Free meals when you re working in one of our schools Excellent pension scheme and life insurance Discounts at retail and leisure outlets Contact: Lucie Campbell or Cheryl Wilson at Interaction Recruitment Northampton Branch Tel: (phone number removed) Address: 82a Abington St, Northampton, NN1 2AP Contact Interaction Recruitment Catering & Hospitality, call into the office or apply this advert at your earliest opportunity to be considered for this vacancy.
Aug 07, 2026
Full time
Interaction Recruitment are working with an independent school based in Buckinghamshire. We are looking for a strong Sous Chef for a full time contract, 52 weeks per year. Job Title: Sous Chef Location: Buckinghamshire Salary: £40,000 per annum + benefits Hours: 45 hours per week, overtime paid Shift Pattern: AM shifts 06 00 or 11 30, working up to 25 weekends per year Overview: The school is seeking a dynamic and hands on Sous Chef to support the Head Chef in delivering high-quality catering services for students, staff, and visitors. The role involves day-to-day kitchen leadership, high volume cooking from fresh ingredients, feeding up to 1200 pupils daily. Key Responsibilities Assist and support the Exec Chef & Head Chef in managing the kitchen and catering team. Maintain high standards of food preparation, hygiene, and presentation. Train kitchen staff in new menus, recipes, and health and safety compliance. Person Specification Essential Qualifications and Skills: NVQ Level 1&2 or City & Guilds 7061/2 in professional cookery. Food Hygiene Certificate Level 3 or equivalent. At least 3-5 years of experience as CDP or Sous chef, ideally from high volume cooking background Desirable: Experience with catering for large groups or boarding schools. Supervisory experience in educational catering settings. Working Conditions and Benefits Full-time or term-time contract depending on the school. Competitive salary in line with experience and scale of school operations. Continuous professional development opportunities and training. Holiday entitlement and healthcare/pension benefits as applicable. Applicants: Successful applicants will need to undergo a completion of Enhanced DBS Must have full UK Right to Work Shall drive and have access to a reliable vehicle Should be reliable, punctual, professional and presentable Must be a qualified and/or time served Chef with evidence of Food Hygiene / Food Allergens training Ideally a Sous Chef with independent or public school experience Will have fresh produce experience Benefits: Overtime paid over 45 hours Excellent Career progression within the company 24 weeks enhanced maternity, surrogacy, and adoption leave 4 weeks secondary career and fertility treatment leave 3 volunteering days a year Annual health check Mental health and nutrition consultations Flexible contracts and working schedules Learning and development opportunities Team and company-wide award events Free meals when you re working in one of our schools Excellent pension scheme and life insurance Discounts at retail and leisure outlets Contact: Lucie Campbell or Cheryl Wilson at Interaction Recruitment Northampton Branch Tel: (phone number removed) Address: 82a Abington St, Northampton, NN1 2AP Contact Interaction Recruitment Catering & Hospitality, call into the office or apply this advert at your earliest opportunity to be considered for this vacancy.
Your new company Hays are currently recruiting an Office Manager. This role is an office based in Manchester City Centre temporary ongoing. We are seeking a proactive and highly organised Office Manager to join our growing business on an initial 6-month temporary contract, with the potential to become permanent. This is a varied and hands-on role responsible for ensuring the smooth day-to-day running of a busy city centre office while providing support to HR, Executive Assistants, and wider business stakeholders.This position would suit someone who enjoys taking ownership, thrives in a fast-paced environment, and takes pride in creating a positive, well-organised workplace experience for employees and visitors alike. Your new role Key Responsibilities Office & Facilities Management Oversee the day-to-day management and smooth operation of the office. Manage office supplies, stationery, kitchen stock, refreshments, and consumables. Ensure meeting rooms, communal areas, and facilities are maintained to a high standard. Coordinate office maintenance, repairs, and equipment servicing. Manage relationships with external suppliers, contractors, and building management. Employee Experience & Events Organise internal events, team celebrations, staff engagement activities, and company parties. Coordinate catering, refreshments, and hospitality requirements. Help create a welcoming and positive office environment. Travel & Logistics Arrange domestic and international travel, including flights, rail, accommodation, and transport. Manage hotel bookings and travel itineraries for employees and senior stakeholders. Oversee the company car park system and visitor parking arrangements. HR & Business Support Support the HR team with general administration and on-boarding activities. Liaise with stakeholders to coordinate new starter processes, including workspace setup, equipment requests, and inductions. Assist with maintaining employee records and supporting HR initiatives where required. Executive Assistant Team Support Work closely with a team of Executive Assistants to ensure efficient coordination across the business. Provide additional administrative support during busy periods. Assist with meeting coordination, room bookings, and business-wide communications. Stakeholder Management Build strong relationships with employees, senior leaders, suppliers, and external partners. Act as a key point of contact for office-related enquiries. Ensure requests are handled professionally and efficiently. You will have previous experience in an Office Manager, Workplace Manager, or similar position. Strong organisational and multitasking abilities. Experience coordinating travel, events, and office operations. Excellent communication and stakeholder management skills. Ability to work independently and take ownership of responsibilities. Proactive approach with the confidence to identify improvements and solve problems. Strong Microsoft Office skills. Experience supporting HR functions and on-boarding activities would be advantageous. Comfortable working in a fully office-based environment. What you'll get in return This is an excellent opportunity for an experienced Office Manager looking for an immediate start within a dynamic business where there is genuine potential for the role to become permanent. Salary is 30,000. What you need to do now Please apply now with you most up-to-date CV. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 06, 2026
Seasonal
Your new company Hays are currently recruiting an Office Manager. This role is an office based in Manchester City Centre temporary ongoing. We are seeking a proactive and highly organised Office Manager to join our growing business on an initial 6-month temporary contract, with the potential to become permanent. This is a varied and hands-on role responsible for ensuring the smooth day-to-day running of a busy city centre office while providing support to HR, Executive Assistants, and wider business stakeholders.This position would suit someone who enjoys taking ownership, thrives in a fast-paced environment, and takes pride in creating a positive, well-organised workplace experience for employees and visitors alike. Your new role Key Responsibilities Office & Facilities Management Oversee the day-to-day management and smooth operation of the office. Manage office supplies, stationery, kitchen stock, refreshments, and consumables. Ensure meeting rooms, communal areas, and facilities are maintained to a high standard. Coordinate office maintenance, repairs, and equipment servicing. Manage relationships with external suppliers, contractors, and building management. Employee Experience & Events Organise internal events, team celebrations, staff engagement activities, and company parties. Coordinate catering, refreshments, and hospitality requirements. Help create a welcoming and positive office environment. Travel & Logistics Arrange domestic and international travel, including flights, rail, accommodation, and transport. Manage hotel bookings and travel itineraries for employees and senior stakeholders. Oversee the company car park system and visitor parking arrangements. HR & Business Support Support the HR team with general administration and on-boarding activities. Liaise with stakeholders to coordinate new starter processes, including workspace setup, equipment requests, and inductions. Assist with maintaining employee records and supporting HR initiatives where required. Executive Assistant Team Support Work closely with a team of Executive Assistants to ensure efficient coordination across the business. Provide additional administrative support during busy periods. Assist with meeting coordination, room bookings, and business-wide communications. Stakeholder Management Build strong relationships with employees, senior leaders, suppliers, and external partners. Act as a key point of contact for office-related enquiries. Ensure requests are handled professionally and efficiently. You will have previous experience in an Office Manager, Workplace Manager, or similar position. Strong organisational and multitasking abilities. Experience coordinating travel, events, and office operations. Excellent communication and stakeholder management skills. Ability to work independently and take ownership of responsibilities. Proactive approach with the confidence to identify improvements and solve problems. Strong Microsoft Office skills. Experience supporting HR functions and on-boarding activities would be advantageous. Comfortable working in a fully office-based environment. What you'll get in return This is an excellent opportunity for an experienced Office Manager looking for an immediate start within a dynamic business where there is genuine potential for the role to become permanent. Salary is 30,000. What you need to do now Please apply now with you most up-to-date CV. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Catering & Butler Supervisor Cambridge £29,539 per annum Full Time Permanent 37.5 Hours per Week This is an exciting opportunity for an experienced hospitality supervisor to lead a dedicated front of house team, delivering exceptional service across formal dining, conferences, events, meetings and daily catering operations. Working within one of the University's renowned Colleges, you'll play a key role in maintaining the highest standards of customer service while supporting and developing a team committed to excellence. The Role As Butler's Supervisor, you will oversee the day-to-day operation of front of house catering services, ensuring every event and service is delivered to the highest possible standard. You'll supervise the Pantry team, coordinate functions, maintain excellent presentation standards and help create memorable experiences for guests, staff and visitors. Key Responsibilities Lead and supervise the front of house catering team. Ensure the smooth delivery of internal and external events, meetings and functions. Oversee the daily operation of the dining and café service. Prepare meeting rooms and event spaces to required specifications. Maintain exceptional presentation, cleanliness and customer service standards. Plan workloads using function schedules and event requirements. Ensure allergen information is communicated accurately and effectively. Manage stock levels of catering consumables, equipment and staff uniforms. Supervise and support casual team members during events. Deliver team briefings, training and ongoing staff development. Assist with wine cellar management, including stock control and monthly stock takes. Work closely with Catering Management and Kitchen teams to ensure seamless service. Support bar operations when required. Attend major events and represent the catering department professionally. About You We're looking for someone who is: Experienced in hospitality, catering or front of house supervision. Passionate about delivering outstanding customer service. A confident leader who enjoys motivating and developing a team. Highly organised with excellent planning and communication skills. Able to remain calm under pressure in a fast-paced environment. Flexible to work a rota including weekends and evenings when required. Knowledgeable in food hygiene and allergen awareness. Professional with excellent attention to detail. Working Hours 37.5 hours per week 5 days out of 7 on a rota basis Monday to Sunday Mostly straight shifts, with varying start and finish times depending on business needs Salary & Benefits £29,539 per annum 27 days annual leave plus Bank Holidays (or equivalent) Contributory pension scheme Health Cash Plan including Employee Assistance Programme Death in Service benefit (4x annual salary) Lunch allowance Access to sports and leisure facilities Cycle to Work Scheme Tax-Free Childcare Scheme Staff social events and additional employee benefits Car parking available (subject to availability) If you're an experienced hospitality professional looking for your next leadership opportunity within a prestigious Oxford organisation, we'd love to hear from you. Planet Recruitment is acting as an Employment Agency in relation to this vacancy. INDCOM Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
Aug 06, 2026
Full time
Catering & Butler Supervisor Cambridge £29,539 per annum Full Time Permanent 37.5 Hours per Week This is an exciting opportunity for an experienced hospitality supervisor to lead a dedicated front of house team, delivering exceptional service across formal dining, conferences, events, meetings and daily catering operations. Working within one of the University's renowned Colleges, you'll play a key role in maintaining the highest standards of customer service while supporting and developing a team committed to excellence. The Role As Butler's Supervisor, you will oversee the day-to-day operation of front of house catering services, ensuring every event and service is delivered to the highest possible standard. You'll supervise the Pantry team, coordinate functions, maintain excellent presentation standards and help create memorable experiences for guests, staff and visitors. Key Responsibilities Lead and supervise the front of house catering team. Ensure the smooth delivery of internal and external events, meetings and functions. Oversee the daily operation of the dining and café service. Prepare meeting rooms and event spaces to required specifications. Maintain exceptional presentation, cleanliness and customer service standards. Plan workloads using function schedules and event requirements. Ensure allergen information is communicated accurately and effectively. Manage stock levels of catering consumables, equipment and staff uniforms. Supervise and support casual team members during events. Deliver team briefings, training and ongoing staff development. Assist with wine cellar management, including stock control and monthly stock takes. Work closely with Catering Management and Kitchen teams to ensure seamless service. Support bar operations when required. Attend major events and represent the catering department professionally. About You We're looking for someone who is: Experienced in hospitality, catering or front of house supervision. Passionate about delivering outstanding customer service. A confident leader who enjoys motivating and developing a team. Highly organised with excellent planning and communication skills. Able to remain calm under pressure in a fast-paced environment. Flexible to work a rota including weekends and evenings when required. Knowledgeable in food hygiene and allergen awareness. Professional with excellent attention to detail. Working Hours 37.5 hours per week 5 days out of 7 on a rota basis Monday to Sunday Mostly straight shifts, with varying start and finish times depending on business needs Salary & Benefits £29,539 per annum 27 days annual leave plus Bank Holidays (or equivalent) Contributory pension scheme Health Cash Plan including Employee Assistance Programme Death in Service benefit (4x annual salary) Lunch allowance Access to sports and leisure facilities Cycle to Work Scheme Tax-Free Childcare Scheme Staff social events and additional employee benefits Car parking available (subject to availability) If you're an experienced hospitality professional looking for your next leadership opportunity within a prestigious Oxford organisation, we'd love to hear from you. Planet Recruitment is acting as an Employment Agency in relation to this vacancy. INDCOM Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
Job Title : Senior Sous Chef Location : Surrey Salary : £45,000 Job Type : Permanent Company : LEO Recruits Job Summary: LEO Recruits seeking an experienced Senior Sous Chef to join our team in a 4-star hotel. The successful candidate will be responsible for leading a team of kitchen staff, ensuring high culinary standards, and driving performance improvement. You will work closely with the Head Chef to implement changes, develop the team, and maintain a safe and efficient kitchen environment. Key Responsibilities: 1. Team Leadership: Motivate and develop the kitchen team to meet hotel specifications and targets. 2. Food Quality and Safety: Ensure minimum food wastage, HACCP compliance, and adherence to food hygiene regulations. 3. Training and Development: Train new and existing staff on culinary standards, menu preparation, and presentation. 4. Customer Service: Respond to customer enquiries and concerns. 5. Menu Development: Assist in designing new menu choices and collaborating with the Head Chef on menu development. 6. Kitchen Operations: Oversee daily kitchen operations, including stock ordering, staff rotas, and paperwork. 7. Leadership in Head Chef's Absence: Fully run the kitchen on Head Chef's days off and holidays. Skills and Specifications: 1. Experience: At least 4 years as a Sous Chef in a formal or fine dining environment. 2. Leadership: Proven team management and leadership skills. 3. Communication: Good verbal and written English skills. 4. Culinary Expertise: Passionate about cooking and presenting food to high standards. 5. Banqueting Experience: Experience in catering for large events and fine dining. Education and Qualifications: 1. GCSEs: 5 GCSEs grade A-C, including maths and English. 2. NVQ Level 2: Qualified to a minimum of NVQ Level 2 in a relevant field. 3. Food Hygiene and Safety: Relevant certifications, such as Food Hygiene and Health & Safety. Benefits: 1. Competitive Salary 2. 28 days annual leave 3. Pension scheme 4. Free meals on duty 5. Free parking 6. Friends and family rates
Aug 05, 2026
Full time
Job Title : Senior Sous Chef Location : Surrey Salary : £45,000 Job Type : Permanent Company : LEO Recruits Job Summary: LEO Recruits seeking an experienced Senior Sous Chef to join our team in a 4-star hotel. The successful candidate will be responsible for leading a team of kitchen staff, ensuring high culinary standards, and driving performance improvement. You will work closely with the Head Chef to implement changes, develop the team, and maintain a safe and efficient kitchen environment. Key Responsibilities: 1. Team Leadership: Motivate and develop the kitchen team to meet hotel specifications and targets. 2. Food Quality and Safety: Ensure minimum food wastage, HACCP compliance, and adherence to food hygiene regulations. 3. Training and Development: Train new and existing staff on culinary standards, menu preparation, and presentation. 4. Customer Service: Respond to customer enquiries and concerns. 5. Menu Development: Assist in designing new menu choices and collaborating with the Head Chef on menu development. 6. Kitchen Operations: Oversee daily kitchen operations, including stock ordering, staff rotas, and paperwork. 7. Leadership in Head Chef's Absence: Fully run the kitchen on Head Chef's days off and holidays. Skills and Specifications: 1. Experience: At least 4 years as a Sous Chef in a formal or fine dining environment. 2. Leadership: Proven team management and leadership skills. 3. Communication: Good verbal and written English skills. 4. Culinary Expertise: Passionate about cooking and presenting food to high standards. 5. Banqueting Experience: Experience in catering for large events and fine dining. Education and Qualifications: 1. GCSEs: 5 GCSEs grade A-C, including maths and English. 2. NVQ Level 2: Qualified to a minimum of NVQ Level 2 in a relevant field. 3. Food Hygiene and Safety: Relevant certifications, such as Food Hygiene and Health & Safety. Benefits: 1. Competitive Salary 2. 28 days annual leave 3. Pension scheme 4. Free meals on duty 5. Free parking 6. Friends and family rates
Salary: 34,000 - 39,000 London Hybrid (3 days per week) A fast-scaling strategic consultancy in London is looking for a Senior Events Executive to join its team on a permanent basis, as part of a period of significant growth over the past two years. Events sit at the heart of how this business engages clients, builds its brand and drives commercial growth, giving this role genuine visibility with senior leadership from day one. You'll take ownership of a portfolio of events, ranging from flagship summits and executive roundtables to client breakfasts and webinars. With operations globally, two to three events each year will take you overseas, offering a level of international exposure that's unusual at this stage of career. This is a strong fit for an events professional already working within professional services or a strategic consultancy, who wants a role that blends strategic input with genuine hands-on delivery, and who's looking for a clear route to progress as the firm continues to expand. What you'll be doing Owning end-to-end delivery of both internal and external events within a professional services setting Handling all logistics: venues, suppliers, catering, AV and production Producing event collateral and presentation materials Working alongside marketing to drive attendance and engagement Running smooth on-the-day delivery, troubleshooting as issues arise Building relationships with senior stakeholders across London and the wider international business What you'll bring At least 2 years' experience as an Events Executive within a professional services or strategic consultancy environment (essential) A track record of working directly with senior stakeholders in a corporate setting Excellent organisational and communication skills The ability to juggle several live events at once without losing attention to detail A proactive, can-do approach to problem-solving Comfort operating strategically while still being hands-on with delivery Get in touch to find out more about this Senior Events Executive role in London.
Aug 05, 2026
Full time
Salary: 34,000 - 39,000 London Hybrid (3 days per week) A fast-scaling strategic consultancy in London is looking for a Senior Events Executive to join its team on a permanent basis, as part of a period of significant growth over the past two years. Events sit at the heart of how this business engages clients, builds its brand and drives commercial growth, giving this role genuine visibility with senior leadership from day one. You'll take ownership of a portfolio of events, ranging from flagship summits and executive roundtables to client breakfasts and webinars. With operations globally, two to three events each year will take you overseas, offering a level of international exposure that's unusual at this stage of career. This is a strong fit for an events professional already working within professional services or a strategic consultancy, who wants a role that blends strategic input with genuine hands-on delivery, and who's looking for a clear route to progress as the firm continues to expand. What you'll be doing Owning end-to-end delivery of both internal and external events within a professional services setting Handling all logistics: venues, suppliers, catering, AV and production Producing event collateral and presentation materials Working alongside marketing to drive attendance and engagement Running smooth on-the-day delivery, troubleshooting as issues arise Building relationships with senior stakeholders across London and the wider international business What you'll bring At least 2 years' experience as an Events Executive within a professional services or strategic consultancy environment (essential) A track record of working directly with senior stakeholders in a corporate setting Excellent organisational and communication skills The ability to juggle several live events at once without losing attention to detail A proactive, can-do approach to problem-solving Comfort operating strategically while still being hands-on with delivery Get in touch to find out more about this Senior Events Executive role in London.
An excellent opportunity has arisen to work for our established client in Thatcham as a Catering Team Leader. Joining a friendly and enthusiastic team who are passionate about delivering delicious food and a great dining experience. You will be assisting the Catering Manager in the day to day running of the catering operations. Location: Thatcham, office based Working Hours - 6:30AM - 3PM / 12PM - 8:30PM, alternate weeks Working 5 days out of 7, Monday - Sunday Benefits: 9% employer pension contribution, 25 days holiday + bank holidays, Life Insurance and critical illness cover, range of nutritious, freshly prepared meals free of charge, access to on-site swimming pool, gym, tennis, and squash. As the Catering Team Leader, you will be responsible for: Maintenance of the dining room and food service areas. Supervising all general assistants and kitchen porters. Responsible for servicing hospitality and events. Assisting with staff training. Ensuring service areas are clean and ready for each service. Many other duties, full job description available upon request. The successful Catering Team Leader will have the following related skills / experience: Previous experience of working in a similar catering role. Experience of catering for large numbers. Confident communicator Strong organisational skills, methodical and able to give directions to colleagues Completed Level 2 Food Safety. Must hold a valid driving licence and have own transport due to the location
Aug 05, 2026
Full time
An excellent opportunity has arisen to work for our established client in Thatcham as a Catering Team Leader. Joining a friendly and enthusiastic team who are passionate about delivering delicious food and a great dining experience. You will be assisting the Catering Manager in the day to day running of the catering operations. Location: Thatcham, office based Working Hours - 6:30AM - 3PM / 12PM - 8:30PM, alternate weeks Working 5 days out of 7, Monday - Sunday Benefits: 9% employer pension contribution, 25 days holiday + bank holidays, Life Insurance and critical illness cover, range of nutritious, freshly prepared meals free of charge, access to on-site swimming pool, gym, tennis, and squash. As the Catering Team Leader, you will be responsible for: Maintenance of the dining room and food service areas. Supervising all general assistants and kitchen porters. Responsible for servicing hospitality and events. Assisting with staff training. Ensuring service areas are clean and ready for each service. Many other duties, full job description available upon request. The successful Catering Team Leader will have the following related skills / experience: Previous experience of working in a similar catering role. Experience of catering for large numbers. Confident communicator Strong organisational skills, methodical and able to give directions to colleagues Completed Level 2 Food Safety. Must hold a valid driving licence and have own transport due to the location
Role Purpose The Workplace Coordinator is responsible for the day-to-day operation of client's Bristol office, ensuring the workplace remains safe, compliant, welcoming, and operational while delivering an exceptional experience for our people and visitors. As the primary on-site representative of the UK & Ireland Workplace team, the Workplace Coordinator acts as a visible ambassador for both the Bristol office and the wider Workplace function. Working closely with the Bristol Site Lead, leadership team, and local stakeholders, the role helps create an inclusive and productive workplace environment that enables our people to do their best work. Contract - 6-12 months Location - Bristol Working pattern - all 5 days on-site Rate - attractive rate (inside IR35) Workplace Operations Maintain daily operational oversight of the Bristol office. Ensure workplace standards, presentation, functionality, cleanliness, and housekeeping are consistently maintained. Conduct regular workplace checks and floor walks to identify operational, maintenance, safety, and workplace experience opportunities. Manage workplace consumables, stationery, and office supplies. Coordinate workspace moves, seating changes, and local workplace reconfigurations. Maintain awareness of workplace risks, issues, and service impacts, ensuring appropriate action is taken. Workplace Experience & Hospitality Create a welcoming, professional, and inclusive environment for our people and visitors. Act as the primary point of contact for workplace-related enquiries. Coordinate visitor and guest experiences. Support new starter workplace inductions and onboarding activities. Coordinate hospitality and catering requirements. Support the planning and delivery of workplace events, engagement activities, and initiatives that enhance workplace experience, wellbeing, and site culture. Promote awareness and effective use of workplace spaces, services, and amenities. Communicate workplace updates, building information, and operational changes to the Bristol community. Champion workplace experience and lead continuous improvements that enhance usability and the day-to-day experience of our people and visitors. Leadership Engagement Build strong relationships with the Bristol Site Lead, Site Leadership Team, and teams across the Bristol office, representing the Workplace function and participating in leadership forums. Partner with business leaders to understand workplace needs and proactively identify solutions. Provide regular updates on occupancy trends, operational risks, improvement opportunities, and people feedback. Vendor & Building Management Manage day-to-day relationships with workplace vendors, suppliers, and service providers. Coordinate reactive and planned maintenance activities. Monitor service delivery performance and escalate concerns where required. Coordinate contractor access, site activities, and workplace service requests. Supervise contractor activities where appropriate. Obtain quotations and support supplier procurement activities. Act as the primary liaison with building management. Workplace Administration Manage workplace help requests and service tickets, ensuring timely follow-up and resolution. Respond to workplace enquiries received through workplace support channels, including email, messaging platforms, and other local communication tools. Raise and receipt purchase orders. Support invoice processing and query resolution. Assist with operational budget tracking and spend monitoring. Manage incoming mail, deliveries, and courier requests. Maintain workplace records, documentation, and operational data. Health & Safety Support workplace health, safety, compliance, and wellbeing programmes. Maintain workplace risk assessments, procedures, and compliance documentation. Maintain maintenance, training, and statutory compliance records. Support emergency preparedness, evacuation planning, and business continuity activities. Coordinate fire wardens and first-aider communities. Organise health and safety related training activities. Monitor and coordinate replenishment of first aid equipment. Coordinate workplace defibrillator compliance requirements. Support contractor compliance activities and documentation. Support DSE assessments and workplace wellbeing initiatives. Support internal and external audits and ensure actions are completed. Record and report sustainability and energy-related information where required. Incident & Business Continuity Management Act as the first point of contact for workplace operational incidents. Coordinate incident response and service recovery activities. Escalate incidents and provide stakeholder communications where required. Work closely with Workplace, Security, IT, EHS, vendors, and building management teams. Support out-of-hours incident response where required. Support workplace resilience and business continuity planning. Skills & Experience Essential Experience in workplace operations, facilities management, or workplace experience in roles within a corporate environment. Strong stakeholder management and relationship building skills. Experience managing vendors, contractors, and service providers. Excellent organisational and prioritisation skills. Strong communication and customer service skills. Ability to work independently and manage multiple priorities. Proficiency with Microsoft Office applications. Desirable Experience within a technology or professional services environment. Health and Safety qualification or practical workplace compliance experience. Experience supporting workplace events and engagement programmes. Experience managing purchase orders, invoices, and budgets. Key Behaviours Creates a welcoming and inclusive environment where people feel supported and valued. Builds trusted relationships across all levels of the organisation. Takes ownership and follows through on commitments. Anticipates issues and proactively identifies solutions. Demonstrates confidence when making decisions. Balances operational excellence with a strong focus on people experience. Communicates clearly, professionally, and with empathy. Acts with integrity and represents the client positively both internally and externally. Continuously seeks opportunities to improve services, processes, and workplace experience.
Aug 05, 2026
Contractor
Role Purpose The Workplace Coordinator is responsible for the day-to-day operation of client's Bristol office, ensuring the workplace remains safe, compliant, welcoming, and operational while delivering an exceptional experience for our people and visitors. As the primary on-site representative of the UK & Ireland Workplace team, the Workplace Coordinator acts as a visible ambassador for both the Bristol office and the wider Workplace function. Working closely with the Bristol Site Lead, leadership team, and local stakeholders, the role helps create an inclusive and productive workplace environment that enables our people to do their best work. Contract - 6-12 months Location - Bristol Working pattern - all 5 days on-site Rate - attractive rate (inside IR35) Workplace Operations Maintain daily operational oversight of the Bristol office. Ensure workplace standards, presentation, functionality, cleanliness, and housekeeping are consistently maintained. Conduct regular workplace checks and floor walks to identify operational, maintenance, safety, and workplace experience opportunities. Manage workplace consumables, stationery, and office supplies. Coordinate workspace moves, seating changes, and local workplace reconfigurations. Maintain awareness of workplace risks, issues, and service impacts, ensuring appropriate action is taken. Workplace Experience & Hospitality Create a welcoming, professional, and inclusive environment for our people and visitors. Act as the primary point of contact for workplace-related enquiries. Coordinate visitor and guest experiences. Support new starter workplace inductions and onboarding activities. Coordinate hospitality and catering requirements. Support the planning and delivery of workplace events, engagement activities, and initiatives that enhance workplace experience, wellbeing, and site culture. Promote awareness and effective use of workplace spaces, services, and amenities. Communicate workplace updates, building information, and operational changes to the Bristol community. Champion workplace experience and lead continuous improvements that enhance usability and the day-to-day experience of our people and visitors. Leadership Engagement Build strong relationships with the Bristol Site Lead, Site Leadership Team, and teams across the Bristol office, representing the Workplace function and participating in leadership forums. Partner with business leaders to understand workplace needs and proactively identify solutions. Provide regular updates on occupancy trends, operational risks, improvement opportunities, and people feedback. Vendor & Building Management Manage day-to-day relationships with workplace vendors, suppliers, and service providers. Coordinate reactive and planned maintenance activities. Monitor service delivery performance and escalate concerns where required. Coordinate contractor access, site activities, and workplace service requests. Supervise contractor activities where appropriate. Obtain quotations and support supplier procurement activities. Act as the primary liaison with building management. Workplace Administration Manage workplace help requests and service tickets, ensuring timely follow-up and resolution. Respond to workplace enquiries received through workplace support channels, including email, messaging platforms, and other local communication tools. Raise and receipt purchase orders. Support invoice processing and query resolution. Assist with operational budget tracking and spend monitoring. Manage incoming mail, deliveries, and courier requests. Maintain workplace records, documentation, and operational data. Health & Safety Support workplace health, safety, compliance, and wellbeing programmes. Maintain workplace risk assessments, procedures, and compliance documentation. Maintain maintenance, training, and statutory compliance records. Support emergency preparedness, evacuation planning, and business continuity activities. Coordinate fire wardens and first-aider communities. Organise health and safety related training activities. Monitor and coordinate replenishment of first aid equipment. Coordinate workplace defibrillator compliance requirements. Support contractor compliance activities and documentation. Support DSE assessments and workplace wellbeing initiatives. Support internal and external audits and ensure actions are completed. Record and report sustainability and energy-related information where required. Incident & Business Continuity Management Act as the first point of contact for workplace operational incidents. Coordinate incident response and service recovery activities. Escalate incidents and provide stakeholder communications where required. Work closely with Workplace, Security, IT, EHS, vendors, and building management teams. Support out-of-hours incident response where required. Support workplace resilience and business continuity planning. Skills & Experience Essential Experience in workplace operations, facilities management, or workplace experience in roles within a corporate environment. Strong stakeholder management and relationship building skills. Experience managing vendors, contractors, and service providers. Excellent organisational and prioritisation skills. Strong communication and customer service skills. Ability to work independently and manage multiple priorities. Proficiency with Microsoft Office applications. Desirable Experience within a technology or professional services environment. Health and Safety qualification or practical workplace compliance experience. Experience supporting workplace events and engagement programmes. Experience managing purchase orders, invoices, and budgets. Key Behaviours Creates a welcoming and inclusive environment where people feel supported and valued. Builds trusted relationships across all levels of the organisation. Takes ownership and follows through on commitments. Anticipates issues and proactively identifies solutions. Demonstrates confidence when making decisions. Balances operational excellence with a strong focus on people experience. Communicates clearly, professionally, and with empathy. Acts with integrity and represents the client positively both internally and externally. Continuously seeks opportunities to improve services, processes, and workplace experience.
Office Coordinator & Reception Full-time Office-based across Central London & Weybridge This position will be split across both offices, roughly 3 days per week in Weybridge and 2 days per week in London. Please note there may also be occasions where full-week cover is required at one site due to holidays or business needs (for example, a full week in London or a full week in Weybridge). Monday to Friday 8:30am 5:30pm (1-hour lunch) Competitive salary + discretionary bonus + excellent benefits Salary: £25,000 per annum Are you looking for a true career opportunity where no two days are the same? Do you enjoy meeting people, staying organised, and being at the heart of a busy office environment? An exciting opportunity has arisen for an enthusiastic and professional Receptionist & Office Administrator to join a highly respected professional services business with offices in both Central London and Weybridge . This is the perfect entry-level opportunity for someone looking to develop a long-term career within a corporate environment, gaining hands-on experience across front-of-house, administration, office coordination, and client service . ️ Please note: This role is based across two office locations, so applicants must be able to travel to both Central London and Weybridge regularly. The Opportunity This is a busy, varied and people-focused role where you will become the face of the business and an integral part of day-to-day operations. You will meet and greet clients, ensure the offices run smoothly, and support a range of administration tasks across both sites. You ll gain exposure to multiple areas of the business while working closely with senior leaders and internal teams making this an ideal role for someone wanting to grow professionally. Key Responsibilities Front of House & Client Experience Welcoming clients and visitors in a warm, polished and professional manner Managing reception areas and ensuring meeting rooms are always presentation-ready Preparing refreshments and arranging catering for meetings Handling incoming calls and directing enquiries efficiently Managing visitor access, deliveries and contractors Creating an exceptional first impression for all guests Administration & Office Support Managing post, couriers, scanning and distributing documents Monitoring shared inboxes and responding to queries Supporting teams with general administration, printing and presentations Assisting with office supplies, facilities and supplier coordination Helping organise internal meetings and events Data & Systems Support Updating internal systems and CRM records accurately Supporting user access and internal databases Assisting with data entry and administrative projects About You This role would suit someone early in their career who is eager to learn, hardworking and confident dealing with people. You may have experience in hospitality, retail, customer service, reception, or administration attitude and professionalism are just as important as experience. What We re Looking For Strong communication and people skills Friendly, polished and professional manner Excellent organisation and attention to detail Positive, can-do attitude Confident using Microsoft Office / computer systems Ability to multitask and stay calm under pressure Reliable and punctual Able to commute to both Central London and Weybridge What s on Offer Excellent entry point into a professional office career Competitive salary + bonus Fantastic benefits package Supportive and welcoming team culture Career progression and development opportunities Exposure to a highly successful business environment This is a brilliant opportunity for someone looking to take the next step into a professional career where they can learn, grow, and become a key part of a successful business.
Aug 05, 2026
Full time
Office Coordinator & Reception Full-time Office-based across Central London & Weybridge This position will be split across both offices, roughly 3 days per week in Weybridge and 2 days per week in London. Please note there may also be occasions where full-week cover is required at one site due to holidays or business needs (for example, a full week in London or a full week in Weybridge). Monday to Friday 8:30am 5:30pm (1-hour lunch) Competitive salary + discretionary bonus + excellent benefits Salary: £25,000 per annum Are you looking for a true career opportunity where no two days are the same? Do you enjoy meeting people, staying organised, and being at the heart of a busy office environment? An exciting opportunity has arisen for an enthusiastic and professional Receptionist & Office Administrator to join a highly respected professional services business with offices in both Central London and Weybridge . This is the perfect entry-level opportunity for someone looking to develop a long-term career within a corporate environment, gaining hands-on experience across front-of-house, administration, office coordination, and client service . ️ Please note: This role is based across two office locations, so applicants must be able to travel to both Central London and Weybridge regularly. The Opportunity This is a busy, varied and people-focused role where you will become the face of the business and an integral part of day-to-day operations. You will meet and greet clients, ensure the offices run smoothly, and support a range of administration tasks across both sites. You ll gain exposure to multiple areas of the business while working closely with senior leaders and internal teams making this an ideal role for someone wanting to grow professionally. Key Responsibilities Front of House & Client Experience Welcoming clients and visitors in a warm, polished and professional manner Managing reception areas and ensuring meeting rooms are always presentation-ready Preparing refreshments and arranging catering for meetings Handling incoming calls and directing enquiries efficiently Managing visitor access, deliveries and contractors Creating an exceptional first impression for all guests Administration & Office Support Managing post, couriers, scanning and distributing documents Monitoring shared inboxes and responding to queries Supporting teams with general administration, printing and presentations Assisting with office supplies, facilities and supplier coordination Helping organise internal meetings and events Data & Systems Support Updating internal systems and CRM records accurately Supporting user access and internal databases Assisting with data entry and administrative projects About You This role would suit someone early in their career who is eager to learn, hardworking and confident dealing with people. You may have experience in hospitality, retail, customer service, reception, or administration attitude and professionalism are just as important as experience. What We re Looking For Strong communication and people skills Friendly, polished and professional manner Excellent organisation and attention to detail Positive, can-do attitude Confident using Microsoft Office / computer systems Ability to multitask and stay calm under pressure Reliable and punctual Able to commute to both Central London and Weybridge What s on Offer Excellent entry point into a professional office career Competitive salary + bonus Fantastic benefits package Supportive and welcoming team culture Career progression and development opportunities Exposure to a highly successful business environment This is a brilliant opportunity for someone looking to take the next step into a professional career where they can learn, grow, and become a key part of a successful business.
Lloyd Recruitment - East Grinstead
East Grinstead, Sussex
Hotel Sous Chef Location: Outskirts of East Grinstead Salary: Up to 40,000 depending on experience Contract: Permanent Live-in accommodation available Lloyd Recruitment Services is currently recruiting for an experienced Hotel Sous Chef to join a professional kitchen team based on the outskirts of East Grinstead. This is an excellent opportunity for a talented Sous Chef with hotel, events, or large-scale catering experience to join a well-established hospitality environment. Working closely with the Head Chef, you will support the day-to-day running of the kitchen, maintaining exceptional food quality, hygiene standards, and guest satisfaction. Key Responsibilities: Support the Head Chef with daily kitchen operations and team supervision. Assist with menu preparation, food production, and maintaining high-quality standards. Manage stock control, food costs, portion control, and minimise waste. Ensure compliance with food safety, HACCP, and health & safety standards. Support kitchen training and team development. Maintain excellent standards across all food service operations. About You: Previous experience as a Sous Chef within a hotel, events, or large-scale catering environment. Alternatively, strong Senior Chef de Partie experience looking for the next step. Level 2 Food Safety in Catering qualification preferred. Excellent leadership, organisation, and communication skills. Passionate about delivering high-quality food and service. Benefits: Salary up to 40,000 depending on experience. Live-in accommodation available. 22 days annual leave plus bank holidays, increasing with service. Company pension and life assurance schemes. Free onsite parking. Cycle to work scheme. Employee Health Cash Plan. Discounts and employee benefits. Two annual membership badges following successful completion of probation. This is a fantastic opportunity for an ambitious chef to join a supportive team within a respected hospitality operation. Extra Information: Refer a friend and earn up to 500 (see website for details). Due to high application volumes, only shortlisted candidates will be contacted. If you don't hear from us within 5 days, please assume you have not been successful. By applying, you accept Lloyd Recruitment Services' Privacy and GDPR Policy (see website). Lloyd Recruitment Services acts as an employment agency for this vacancy and is an equal opportunity employer.
Aug 05, 2026
Full time
Hotel Sous Chef Location: Outskirts of East Grinstead Salary: Up to 40,000 depending on experience Contract: Permanent Live-in accommodation available Lloyd Recruitment Services is currently recruiting for an experienced Hotel Sous Chef to join a professional kitchen team based on the outskirts of East Grinstead. This is an excellent opportunity for a talented Sous Chef with hotel, events, or large-scale catering experience to join a well-established hospitality environment. Working closely with the Head Chef, you will support the day-to-day running of the kitchen, maintaining exceptional food quality, hygiene standards, and guest satisfaction. Key Responsibilities: Support the Head Chef with daily kitchen operations and team supervision. Assist with menu preparation, food production, and maintaining high-quality standards. Manage stock control, food costs, portion control, and minimise waste. Ensure compliance with food safety, HACCP, and health & safety standards. Support kitchen training and team development. Maintain excellent standards across all food service operations. About You: Previous experience as a Sous Chef within a hotel, events, or large-scale catering environment. Alternatively, strong Senior Chef de Partie experience looking for the next step. Level 2 Food Safety in Catering qualification preferred. Excellent leadership, organisation, and communication skills. Passionate about delivering high-quality food and service. Benefits: Salary up to 40,000 depending on experience. Live-in accommodation available. 22 days annual leave plus bank holidays, increasing with service. Company pension and life assurance schemes. Free onsite parking. Cycle to work scheme. Employee Health Cash Plan. Discounts and employee benefits. Two annual membership badges following successful completion of probation. This is a fantastic opportunity for an ambitious chef to join a supportive team within a respected hospitality operation. Extra Information: Refer a friend and earn up to 500 (see website for details). Due to high application volumes, only shortlisted candidates will be contacted. If you don't hear from us within 5 days, please assume you have not been successful. By applying, you accept Lloyd Recruitment Services' Privacy and GDPR Policy (see website). Lloyd Recruitment Services acts as an employment agency for this vacancy and is an equal opportunity employer.
Head Chef / Senior Sous Country Club Location: Bromley / Hayes South East London / Kent Salary: £50 60,000 As the Head Chef , you will be the driving force behind the kitchen, hands on leading a small brigade of fulltime team of three chefs delivering a daily food service to the membership plus conference and banqueting operation. You will run banqueting to a high level: dinners of 200+ and events of up to 500. We're looking for a quality Head Chef who is not only creative and passionate about delivering outstanding British cuisine but also a strong leader who thrives on change and improvement. You'll bring energy, vision, and the ability to elevate standards across all catering services. Key Responsibilities: Oversee daily kitchen operations Lead, inspire and manage a team Maintain a strong cost control meeting KPIs in food and staff cost. Drive innovation, food trends and seasonal menu development good knowledge of innovations in British food market. Maintain strict compliance with food safety and health standards Foster a culture of excellence, collaboration, and continuous improvement Collaborate closely with client and contract management teams planning banqueting and conference menus Ideal Head Chef profile: Proven experience as a Head Chef or Senior Sous Chef within conference and banqueting Hands-on leader with excellent communication and organisational skills Creative, forward-thinking, and passionate about food trends Confident managing budgets, stock, suppliers, and compliance This long-established Country Club style operation is currently going through a radical change programme and is looking to double their business over the next two years. They are currently looking for Head Chef to play a major part in planning and delivering to their vision. This role will suit a Senior Sous or established Head Chef that will bring innovation, attention to detail and the ability to run a small close-knit team. Athena Resourcing Solutions is an employment agency and employment business. We are an equal opportunities employer, we welcome applications from candidates of all races, genders, ages, religions and beliefs, sexual orientations, and people with disabilities. Due to the high volume of applications, we receive we are deeply sorry, but it is not always possible to respond to each applicant personally. Only those applicants who are short listed for the position can be contacted. If you have not heard from us within two days, please assume that your application for this position has been unsuccessful. By submitting your CV to us and/or applying for any job vacancy advertised by us, you agree to your data being processed by us and to receive job alert emails / job related information or other career development related information.
Aug 05, 2026
Full time
Head Chef / Senior Sous Country Club Location: Bromley / Hayes South East London / Kent Salary: £50 60,000 As the Head Chef , you will be the driving force behind the kitchen, hands on leading a small brigade of fulltime team of three chefs delivering a daily food service to the membership plus conference and banqueting operation. You will run banqueting to a high level: dinners of 200+ and events of up to 500. We're looking for a quality Head Chef who is not only creative and passionate about delivering outstanding British cuisine but also a strong leader who thrives on change and improvement. You'll bring energy, vision, and the ability to elevate standards across all catering services. Key Responsibilities: Oversee daily kitchen operations Lead, inspire and manage a team Maintain a strong cost control meeting KPIs in food and staff cost. Drive innovation, food trends and seasonal menu development good knowledge of innovations in British food market. Maintain strict compliance with food safety and health standards Foster a culture of excellence, collaboration, and continuous improvement Collaborate closely with client and contract management teams planning banqueting and conference menus Ideal Head Chef profile: Proven experience as a Head Chef or Senior Sous Chef within conference and banqueting Hands-on leader with excellent communication and organisational skills Creative, forward-thinking, and passionate about food trends Confident managing budgets, stock, suppliers, and compliance This long-established Country Club style operation is currently going through a radical change programme and is looking to double their business over the next two years. They are currently looking for Head Chef to play a major part in planning and delivering to their vision. This role will suit a Senior Sous or established Head Chef that will bring innovation, attention to detail and the ability to run a small close-knit team. Athena Resourcing Solutions is an employment agency and employment business. We are an equal opportunities employer, we welcome applications from candidates of all races, genders, ages, religions and beliefs, sexual orientations, and people with disabilities. Due to the high volume of applications, we receive we are deeply sorry, but it is not always possible to respond to each applicant personally. Only those applicants who are short listed for the position can be contacted. If you have not heard from us within two days, please assume that your application for this position has been unsuccessful. By submitting your CV to us and/or applying for any job vacancy advertised by us, you agree to your data being processed by us and to receive job alert emails / job related information or other career development related information.
Company Profile CBRE is the global leader in commercial real estate services and investment. Through our HOST service platform, we create workplace experiences that deliver exceptional service and support to employees, visitors and clients. Job Title: Workplace Experience Reception Supervisor Based at 61 Southwark Street, London, the Workplace Experience Reception Supervisor is responsible for delivering an exceptional front-of-house experience whilst overseeing reception operations, workplace services and team performance. Reporting to the Workplace Experience Manager, this role acts as a key point of contact for employees, visitors and clients, ensuring a professional, welcoming and efficient workplace environment. Role Summary: Responsible for performing various administrative tasks, including answering telephones and giving information to employees and guests. Acts as the first point of engagement for employees and visitors and creates a positive first impression of the organisation. Provides administrative and reception support including call handling, calendar scheduling and meeting coordination. Greets employees and announces clients, applicants and visitors. Conducts guest registration through badging software. Arranges escorts, visitor passes and parking validation as required. Assists with scheduling and preparing meeting and conference rooms. Coordinates meeting room setup and arranges projectors and conferencing equipment. Provides personal services to employees and guests including transportation arrangements, office wayfinding, refreshments, building tours and meeting support. Coordinates catering for meetings and events. Maintains the appearance of reception, conference rooms, caf areas and other common spaces. Requests housekeeping, building and equipment services when required. Provides support with mail services, event management, desk booking and bike locker management. Assists with onboarding activities including employee orientation, equipment ordering and first-day welcome procedures. Provides administrative support including meeting coordination, workplace equipment care and supply management. Responds to workplace experience requests and complaints. Ensures safety standards are met by workplace experience service providers. Manages facilities and office requests, escalating recurring issues where necessary. Manages reception stock and maintains optimum inventory levels. Promptly and efficiently deals with telephone calls. Takes and passes on accurate messages. Greets and interacts with visitors in line with HOST standards. Manages room and hospitality bookings. Monitors the workplace environment and reports hazards and cleaning issues. Sets up meeting rooms in line with Playbook standards. Arranges hospitality and catering requirements in line with approved procedures. Responsible for opening and securing the pantry. Responds to enquiries in a prompt and efficient manner. Anticipates customer needs and proactively offers assistance. Raises health and safety concerns immediately with management. Handles difficult requests and complaints professionally. Briefs the team in preparation for VIP visitors. Manages team rotas and holiday administration. Conducts return-to-work interviews and maintains absence records. Trains team members and coordinates development activities. Monitors team performance, recognising achievements and identifying areas for improvement. Collects operational data and maintains spreadsheets and reports. Participates in regular management meetings and provides operational updates. Produces weekly statistics and management reports. Provides meeting support, including minute taking where required. Experience Required: Degree or further education qualification preferred. Minimum of 1-2 years' experience within Front Desk, Concierge, Hospitality, Room Management or Customer Service environments. Experience within facilities management and/or dealing with suppliers and contractors would be advantageous. Strong communication skills with the ability to understand, interpret and present information effectively. Ability to respond professionally to client, employee and stakeholder enquiries and complaints. Good knowledge of financial terms and principles. Strong problem-solving skills and ability to work through complex situations. Intermediate proficiency in Microsoft Office applications including Word, Excel, PowerPoint, Outlook, SharePoint, OneNote and Visio. Comfortable using digital tools, workplace applications, databases and mobile technologies. Results-oriented with a strong commitment to service excellence. Customer-focused with the ability to build strong relationships and meet customer needs. Demonstrates accountability, ownership and a commitment to achieving measurable outcomes. DISCLAIMER This job description is intended to outline the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the role. Duties may be amended to meet business requirements.
Aug 05, 2026
Full time
Company Profile CBRE is the global leader in commercial real estate services and investment. Through our HOST service platform, we create workplace experiences that deliver exceptional service and support to employees, visitors and clients. Job Title: Workplace Experience Reception Supervisor Based at 61 Southwark Street, London, the Workplace Experience Reception Supervisor is responsible for delivering an exceptional front-of-house experience whilst overseeing reception operations, workplace services and team performance. Reporting to the Workplace Experience Manager, this role acts as a key point of contact for employees, visitors and clients, ensuring a professional, welcoming and efficient workplace environment. Role Summary: Responsible for performing various administrative tasks, including answering telephones and giving information to employees and guests. Acts as the first point of engagement for employees and visitors and creates a positive first impression of the organisation. Provides administrative and reception support including call handling, calendar scheduling and meeting coordination. Greets employees and announces clients, applicants and visitors. Conducts guest registration through badging software. Arranges escorts, visitor passes and parking validation as required. Assists with scheduling and preparing meeting and conference rooms. Coordinates meeting room setup and arranges projectors and conferencing equipment. Provides personal services to employees and guests including transportation arrangements, office wayfinding, refreshments, building tours and meeting support. Coordinates catering for meetings and events. Maintains the appearance of reception, conference rooms, caf areas and other common spaces. Requests housekeeping, building and equipment services when required. Provides support with mail services, event management, desk booking and bike locker management. Assists with onboarding activities including employee orientation, equipment ordering and first-day welcome procedures. Provides administrative support including meeting coordination, workplace equipment care and supply management. Responds to workplace experience requests and complaints. Ensures safety standards are met by workplace experience service providers. Manages facilities and office requests, escalating recurring issues where necessary. Manages reception stock and maintains optimum inventory levels. Promptly and efficiently deals with telephone calls. Takes and passes on accurate messages. Greets and interacts with visitors in line with HOST standards. Manages room and hospitality bookings. Monitors the workplace environment and reports hazards and cleaning issues. Sets up meeting rooms in line with Playbook standards. Arranges hospitality and catering requirements in line with approved procedures. Responsible for opening and securing the pantry. Responds to enquiries in a prompt and efficient manner. Anticipates customer needs and proactively offers assistance. Raises health and safety concerns immediately with management. Handles difficult requests and complaints professionally. Briefs the team in preparation for VIP visitors. Manages team rotas and holiday administration. Conducts return-to-work interviews and maintains absence records. Trains team members and coordinates development activities. Monitors team performance, recognising achievements and identifying areas for improvement. Collects operational data and maintains spreadsheets and reports. Participates in regular management meetings and provides operational updates. Produces weekly statistics and management reports. Provides meeting support, including minute taking where required. Experience Required: Degree or further education qualification preferred. Minimum of 1-2 years' experience within Front Desk, Concierge, Hospitality, Room Management or Customer Service environments. Experience within facilities management and/or dealing with suppliers and contractors would be advantageous. Strong communication skills with the ability to understand, interpret and present information effectively. Ability to respond professionally to client, employee and stakeholder enquiries and complaints. Good knowledge of financial terms and principles. Strong problem-solving skills and ability to work through complex situations. Intermediate proficiency in Microsoft Office applications including Word, Excel, PowerPoint, Outlook, SharePoint, OneNote and Visio. Comfortable using digital tools, workplace applications, databases and mobile technologies. Results-oriented with a strong commitment to service excellence. Customer-focused with the ability to build strong relationships and meet customer needs. Demonstrates accountability, ownership and a commitment to achieving measurable outcomes. DISCLAIMER This job description is intended to outline the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the role. Duties may be amended to meet business requirements.