Join Our Team as an Assistant IT Coordinator! NO EXPERIENCE REQUIRED, JUST A PASSION FOR THE IT INDUSTRY! Advertised by OA West End Are you looking to kickstart your career in the IT industry? Do you have a keen interest in technology and a proactive, can-do attitude? Our client, a growing and friendly IT consultancy based in the West End, is seeking an enthusiastic Assistant Technical IT Coordinator to join their close-knit team. This is a fantastic opportunity for someone eager to gain hands-on experience, learn from industry professionals, and become part of a supportive and sociable working environment. Position: Assistant Technical IT Coordinator Contract Type: Permanent Annual Salary: 25,000 - 28,000 Working Pattern: Full Time (Monday - Friday, 8:30am - 5:30pm) - Office-based What You'll Do: As an Assistant Technical Coordinator, you'll play a key role in supporting the smooth running of the business. This is a varied position where no two days are the same. Duties include: Providing administrative support to the Office Manager and technical consultants Assisting with coordination of internal processes and client requirements Managing communications via email and Microsoft Teams Supporting documentation, scheduling, and general office organisation Helping ensure tasks and projects are kept on track Acting as a central point of support across the team You'll gain valuable exposure to how an IT consultancy operates and work alongside experienced professionals who are happy to share their knowledge. Key Skills & Attributes: We're looking for someone with the right attitude and potential, rather than extensive experience: Highly organised with the ability to manage multiple tasks Strong communication skills, both written and verbal Confident using Microsoft Office and digital tools Proactive, curious, and eager to learn Positive, reliable, and keen to get involved Able to use initiative and think things through Comfortable asking questions and developing new skills Takes pride in delivering high-quality work The Ideal Candidate Will Be: Resourceful - enjoys problem-solving and thinking independently Respectful - professional and approachable with colleagues and clients Reliable - committed and dependable Resilient - adaptable in a fast-paced environment Ready to Learn - eager to build a long-term career in IT Why Join Us? Career Starter Opportunity: Perfect for those looking to break into the IT industry Supportive Team: Friendly, collaborative environment where everyone helps each other Learning & Development: Gain exposure to a wide range of technologies and business operations Positive Culture: Sociable, approachable team with a professional yet relaxed atmosphere Requirements: Right to work in the UK A genuine interest in IT and technology Willingness to learn and develop professionally If you're ready to take the first step in your IT career and join a company that values enthusiasm and potential, we'd love to hear from you. Apply today and start your journey in IT! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Aug 10, 2026
Full time
Join Our Team as an Assistant IT Coordinator! NO EXPERIENCE REQUIRED, JUST A PASSION FOR THE IT INDUSTRY! Advertised by OA West End Are you looking to kickstart your career in the IT industry? Do you have a keen interest in technology and a proactive, can-do attitude? Our client, a growing and friendly IT consultancy based in the West End, is seeking an enthusiastic Assistant Technical IT Coordinator to join their close-knit team. This is a fantastic opportunity for someone eager to gain hands-on experience, learn from industry professionals, and become part of a supportive and sociable working environment. Position: Assistant Technical IT Coordinator Contract Type: Permanent Annual Salary: 25,000 - 28,000 Working Pattern: Full Time (Monday - Friday, 8:30am - 5:30pm) - Office-based What You'll Do: As an Assistant Technical Coordinator, you'll play a key role in supporting the smooth running of the business. This is a varied position where no two days are the same. Duties include: Providing administrative support to the Office Manager and technical consultants Assisting with coordination of internal processes and client requirements Managing communications via email and Microsoft Teams Supporting documentation, scheduling, and general office organisation Helping ensure tasks and projects are kept on track Acting as a central point of support across the team You'll gain valuable exposure to how an IT consultancy operates and work alongside experienced professionals who are happy to share their knowledge. Key Skills & Attributes: We're looking for someone with the right attitude and potential, rather than extensive experience: Highly organised with the ability to manage multiple tasks Strong communication skills, both written and verbal Confident using Microsoft Office and digital tools Proactive, curious, and eager to learn Positive, reliable, and keen to get involved Able to use initiative and think things through Comfortable asking questions and developing new skills Takes pride in delivering high-quality work The Ideal Candidate Will Be: Resourceful - enjoys problem-solving and thinking independently Respectful - professional and approachable with colleagues and clients Reliable - committed and dependable Resilient - adaptable in a fast-paced environment Ready to Learn - eager to build a long-term career in IT Why Join Us? Career Starter Opportunity: Perfect for those looking to break into the IT industry Supportive Team: Friendly, collaborative environment where everyone helps each other Learning & Development: Gain exposure to a wide range of technologies and business operations Positive Culture: Sociable, approachable team with a professional yet relaxed atmosphere Requirements: Right to work in the UK A genuine interest in IT and technology Willingness to learn and develop professionally If you're ready to take the first step in your IT career and join a company that values enthusiasm and potential, we'd love to hear from you. Apply today and start your journey in IT! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Our client is seeking an organised and proactive Operations Coordinator to support a busy service delivery function. Working closely with customers, suppliers and internal teams, you will coordinate workloads, manage service requests and ensure activities are completed efficiently and within agreed deadlines. This is an ideal opportunity for someone who enjoys problem-solving, organisation and communication in a fast-paced environment. Key Responsibilities Coordinate service requests and operational activities across multiple customer accounts. Monitor and manage work queues, ensuring tasks are progressed and completed on time. Schedule and allocate work to operational teams. Liaise with customers, suppliers and internal stakeholders. Provide regular updates via telephone, email and internal systems. Coordinate equipment deliveries and stock movements. Maintain accurate records and documentation. Produce operational reports and performance updates. Identify and escalate risks, delays and service issues. Requirements Previous experience in a coordination, administration, scheduling or operations role. Excellent organisational and time management skills. Ability to manage multiple priorities simultaneously. Strong attention to detail. Excellent verbal and written communication skills. Proficient in Microsoft Office, including Outlook, Excel and Word. Experience working in a fast-paced customer-focused environment. Desirable Experience using CRM or workflow management systems. Background in service delivery, logistics, customer service or operational support. Experience coordinating resources, schedules or customer requests. Benefits 25 days holiday plus Bank Holidays. Pension scheme. Private healthcare. Ongoing training and development. Career progression opportunities. Hybrid working and free parking.
Aug 10, 2026
Full time
Our client is seeking an organised and proactive Operations Coordinator to support a busy service delivery function. Working closely with customers, suppliers and internal teams, you will coordinate workloads, manage service requests and ensure activities are completed efficiently and within agreed deadlines. This is an ideal opportunity for someone who enjoys problem-solving, organisation and communication in a fast-paced environment. Key Responsibilities Coordinate service requests and operational activities across multiple customer accounts. Monitor and manage work queues, ensuring tasks are progressed and completed on time. Schedule and allocate work to operational teams. Liaise with customers, suppliers and internal stakeholders. Provide regular updates via telephone, email and internal systems. Coordinate equipment deliveries and stock movements. Maintain accurate records and documentation. Produce operational reports and performance updates. Identify and escalate risks, delays and service issues. Requirements Previous experience in a coordination, administration, scheduling or operations role. Excellent organisational and time management skills. Ability to manage multiple priorities simultaneously. Strong attention to detail. Excellent verbal and written communication skills. Proficient in Microsoft Office, including Outlook, Excel and Word. Experience working in a fast-paced customer-focused environment. Desirable Experience using CRM or workflow management systems. Background in service delivery, logistics, customer service or operational support. Experience coordinating resources, schedules or customer requests. Benefits 25 days holiday plus Bank Holidays. Pension scheme. Private healthcare. Ongoing training and development. Career progression opportunities. Hybrid working and free parking.
Personal Assistant & Project Coordinator to the Founder & CEO Location: Grantham, Lincolnshire (Hybrid) Salary: £32,000-£40,000 per annum (depending on experience) Job Type: Full-time Join a Fast-Growing Property Development Business The iLiving Group is an ambitious property investment, development and asset management company delivering residential and mixed-use developments across the UK. As our business continues to grow, we're looking for an exceptional Personal Assistant & Project Coordinator to work directly with our CEO. This is far more than a traditional PA role. You'll become the CEO's trusted right hand, helping coordinate projects, organise priorities, keep the business moving and ensure nothing falls through the cracks. If you love organisation, enjoy solving problems, and take pride in keeping people accountable, we'd love to hear from you. About the Role You'll support the CEO across a wide variety of business activities, from diary management and meeting preparation through to coordinating development projects, monitoring team progress and ensuring actions are completed. No two days are the same. One day you may be organising investor meetings, the next coordinating consultants on a development project, preparing reports for management meetings or following up with the team to ensure deadlines are met. You'll become the central point of coordination across the business. Personal Assistant Support • Manage the CEO's diary, appointments and meetings. • Prioritise emails and correspondence. • Prepare meeting agendas and take clear action notes. • Track actions arising from meetings and ensure they are completed. • Organise travel, accommodation and business events. • Prepare presentations, reports and business documents. • Assist with confidential business matters. Project Coordination Support the delivery of projects across the business by: • Maintaining project plans and trackers. • Monitoring progress against deadlines. • Chasing outstanding actions. • Coordinating communication between internal teams and external consultants. • Escalating risks or delays to the CEO. • Producing regular project updates. • Ensure the CEO has accurate, organised information for weekly and monthly reporting. • Collate information into concise management reports and dashboards. • Review reports for completeness and consistency before they reach the CEO. • Chase outstanding reports and actions. • Develop and maintain standard reporting templates. • Ensure department managers and external consultants submit reports in an agreed format and on time. Management Reporting Operations Support Help improve the day-to-day running of the business by: • Coordinating weekly operations meetings. • Monitoring business KPIs and action plans. • Keeping project dashboards up to date. • Supporting recruitment and onboarding. • Assisting with business improvement initiatives. • Ensuring information is organised and easily accessible. Systems & Process Coordination You won't be expected to write every Standard Operating Procedure (SOP), but you will help ensure our systems remain organised and up to date by: • Monitoring progress of department managers as they create and update their own SOPs. • Following up on outstanding documentation. • Maintaining a central SOP library. • Ensuring documents are filed correctly and remain current. • Identifying gaps and ensuring ownership is assigned. Communication Work closely with: • The CEO • Property Management Team • Finance • Architects • Planning Consultants • Contractors • Solicitors • Investors • Virtual Assistants • External suppliers to ensure projects continue moving efficiently. About You • Happy to help develop, implement and continually improve procedures, systems and structures where appropriate to support the growth of the business. • A solutions-focused mindset, with the confidence to identify areas of the business that could be improved and proactively recommend practical solutions. • Exceptionally organised. • Proactive and self-motivated. • Calm under pressure. • Professional and highly trustworthy. • Confident communicating with people at all levels. • Comfortable managing multiple priorities. • Solutions-focused with excellent attention to detail. • Able to work independently and take ownership of tasks. Essential Skills Previous experience as a Personal Assistant, Executive Assistant, Office Manager or Project Coordinator. • Excellent organisational skills. • Strong written and verbal communication. • High attention to detail. • Excellent time management. Experience using Asana or similar task management software. • Good IT skills, including Microsoft Office and Google Workspace. • Ability to prioritise effectively. • A positive, can-do attitude. Good IT skills, including Microsoft Office and Google Workspace. • Ability to prioritise effectively. • A positive, can-do attitude. Desirable Experience • Property • Construction • Professional Services • Project Coordination • CRM or project management software (such as ClickUp) • AI productivity tools What Success Looks Like Within your first three months, you'll have: • Built a strong understanding of the business and our projects. • Implemented clear project and action tracking. • Helped reduce the CEO's administrative workload. • Established effective follow-up processes for meetings and actions. • Organised and maintained our central SOP library. • Improved communication and accountability across the team. • Become a trusted member of the leadership team. What We Offer • Competitive salary of £32,000-£40,000 depending on experience. • Opportunity to work directly with the CEO of a growing property business. • A varied and rewarding role with genuine responsibility. • Career progression as the business expands. • Supportive and ambitious working environment. • Exposure to exciting development and investment projects.
Aug 09, 2026
Full time
Personal Assistant & Project Coordinator to the Founder & CEO Location: Grantham, Lincolnshire (Hybrid) Salary: £32,000-£40,000 per annum (depending on experience) Job Type: Full-time Join a Fast-Growing Property Development Business The iLiving Group is an ambitious property investment, development and asset management company delivering residential and mixed-use developments across the UK. As our business continues to grow, we're looking for an exceptional Personal Assistant & Project Coordinator to work directly with our CEO. This is far more than a traditional PA role. You'll become the CEO's trusted right hand, helping coordinate projects, organise priorities, keep the business moving and ensure nothing falls through the cracks. If you love organisation, enjoy solving problems, and take pride in keeping people accountable, we'd love to hear from you. About the Role You'll support the CEO across a wide variety of business activities, from diary management and meeting preparation through to coordinating development projects, monitoring team progress and ensuring actions are completed. No two days are the same. One day you may be organising investor meetings, the next coordinating consultants on a development project, preparing reports for management meetings or following up with the team to ensure deadlines are met. You'll become the central point of coordination across the business. Personal Assistant Support • Manage the CEO's diary, appointments and meetings. • Prioritise emails and correspondence. • Prepare meeting agendas and take clear action notes. • Track actions arising from meetings and ensure they are completed. • Organise travel, accommodation and business events. • Prepare presentations, reports and business documents. • Assist with confidential business matters. Project Coordination Support the delivery of projects across the business by: • Maintaining project plans and trackers. • Monitoring progress against deadlines. • Chasing outstanding actions. • Coordinating communication between internal teams and external consultants. • Escalating risks or delays to the CEO. • Producing regular project updates. • Ensure the CEO has accurate, organised information for weekly and monthly reporting. • Collate information into concise management reports and dashboards. • Review reports for completeness and consistency before they reach the CEO. • Chase outstanding reports and actions. • Develop and maintain standard reporting templates. • Ensure department managers and external consultants submit reports in an agreed format and on time. Management Reporting Operations Support Help improve the day-to-day running of the business by: • Coordinating weekly operations meetings. • Monitoring business KPIs and action plans. • Keeping project dashboards up to date. • Supporting recruitment and onboarding. • Assisting with business improvement initiatives. • Ensuring information is organised and easily accessible. Systems & Process Coordination You won't be expected to write every Standard Operating Procedure (SOP), but you will help ensure our systems remain organised and up to date by: • Monitoring progress of department managers as they create and update their own SOPs. • Following up on outstanding documentation. • Maintaining a central SOP library. • Ensuring documents are filed correctly and remain current. • Identifying gaps and ensuring ownership is assigned. Communication Work closely with: • The CEO • Property Management Team • Finance • Architects • Planning Consultants • Contractors • Solicitors • Investors • Virtual Assistants • External suppliers to ensure projects continue moving efficiently. About You • Happy to help develop, implement and continually improve procedures, systems and structures where appropriate to support the growth of the business. • A solutions-focused mindset, with the confidence to identify areas of the business that could be improved and proactively recommend practical solutions. • Exceptionally organised. • Proactive and self-motivated. • Calm under pressure. • Professional and highly trustworthy. • Confident communicating with people at all levels. • Comfortable managing multiple priorities. • Solutions-focused with excellent attention to detail. • Able to work independently and take ownership of tasks. Essential Skills Previous experience as a Personal Assistant, Executive Assistant, Office Manager or Project Coordinator. • Excellent organisational skills. • Strong written and verbal communication. • High attention to detail. • Excellent time management. Experience using Asana or similar task management software. • Good IT skills, including Microsoft Office and Google Workspace. • Ability to prioritise effectively. • A positive, can-do attitude. Good IT skills, including Microsoft Office and Google Workspace. • Ability to prioritise effectively. • A positive, can-do attitude. Desirable Experience • Property • Construction • Professional Services • Project Coordination • CRM or project management software (such as ClickUp) • AI productivity tools What Success Looks Like Within your first three months, you'll have: • Built a strong understanding of the business and our projects. • Implemented clear project and action tracking. • Helped reduce the CEO's administrative workload. • Established effective follow-up processes for meetings and actions. • Organised and maintained our central SOP library. • Improved communication and accountability across the team. • Become a trusted member of the leadership team. What We Offer • Competitive salary of £32,000-£40,000 depending on experience. • Opportunity to work directly with the CEO of a growing property business. • A varied and rewarding role with genuine responsibility. • Career progression as the business expands. • Supportive and ambitious working environment. • Exposure to exciting development and investment projects.
Project CoordinatorSevenoaks £30,000- £35,000 per annum Office Based Monday to Friday 9am-5:30pm 24 days annual leave, Pension, Company social events We are delighted to be assisting this small but growing Security business to find the latest addition to their team. Once projects are won, they would be passed to you and 2 colleagues to manage the project to completion- from ordering materials, to organising work, replying to queries, quoting and invoicing. This is a highly varied role where you will have to work independently whilst liaising with several different departments and client contacts. This is a varied, hands-on role that combines administration, customer service, scheduling, and project support responsibilities. Administration & Operations Manage day-to-day office administration across service and project activities. Maintain accurate job records, reports, and operational documentation. Support processes relating to quotations, orders, invoicing, and job management systems. Assist with compliance administration, including quality, health & safety, and industry standards. Project & Resource Coordination Schedule engineers for installations, maintenance visits, and reactive call-outs Occasional attendance for site visits (mostly London and expensed) Monitor job progress and ensure completion records are maintained. Coordinate project delivery activities, including: Resource planning Equipment ordering and logistics Site documentation Travel and accommodation arrangements Project timelines and cost tracking Invoicing and project close-out support Customer & Commercial Support Process quotations, orders, and invoices. Provide customers with updates on orders, services, and project progress. Ensure all queries are resolved or escalated promptly and professionally. About You You are highly organised, detail-oriented, and able to manage multiple priorities in a fast-paced environment. You enjoy working collaboratively while taking ownership of tasks and seeing them through to completion. Essential Skills & Experience Proven experience in a senior administrative, coordination, or project support role. Strong customer service and communication abilities. Proficiency in Microsoft Office applications, particularly Word, Excel, and Outlook. Experience coordinating field-based teams, engineers, or operational resources. Ability to work independently and manage competing priorities. Desirable Experience Experience with job management, ERP, or scheduling systems. Knowledge of security, engineering, technical services, or construction environments. Experience supporting quality, compliance, or health & safety processes. Understanding of project coordination and resource planning. Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Aug 09, 2026
Full time
Project CoordinatorSevenoaks £30,000- £35,000 per annum Office Based Monday to Friday 9am-5:30pm 24 days annual leave, Pension, Company social events We are delighted to be assisting this small but growing Security business to find the latest addition to their team. Once projects are won, they would be passed to you and 2 colleagues to manage the project to completion- from ordering materials, to organising work, replying to queries, quoting and invoicing. This is a highly varied role where you will have to work independently whilst liaising with several different departments and client contacts. This is a varied, hands-on role that combines administration, customer service, scheduling, and project support responsibilities. Administration & Operations Manage day-to-day office administration across service and project activities. Maintain accurate job records, reports, and operational documentation. Support processes relating to quotations, orders, invoicing, and job management systems. Assist with compliance administration, including quality, health & safety, and industry standards. Project & Resource Coordination Schedule engineers for installations, maintenance visits, and reactive call-outs Occasional attendance for site visits (mostly London and expensed) Monitor job progress and ensure completion records are maintained. Coordinate project delivery activities, including: Resource planning Equipment ordering and logistics Site documentation Travel and accommodation arrangements Project timelines and cost tracking Invoicing and project close-out support Customer & Commercial Support Process quotations, orders, and invoices. Provide customers with updates on orders, services, and project progress. Ensure all queries are resolved or escalated promptly and professionally. About You You are highly organised, detail-oriented, and able to manage multiple priorities in a fast-paced environment. You enjoy working collaboratively while taking ownership of tasks and seeing them through to completion. Essential Skills & Experience Proven experience in a senior administrative, coordination, or project support role. Strong customer service and communication abilities. Proficiency in Microsoft Office applications, particularly Word, Excel, and Outlook. Experience coordinating field-based teams, engineers, or operational resources. Ability to work independently and manage competing priorities. Desirable Experience Experience with job management, ERP, or scheduling systems. Knowledge of security, engineering, technical services, or construction environments. Experience supporting quality, compliance, or health & safety processes. Understanding of project coordination and resource planning. Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Are you a customer-focused professional looking for your next challenge? We're seeking an Account Support Coordinator to join our growing Fulfilment team in Wrangaton Working with a portfolio of ecommerce and retail customers, you'll play a key role in delivering exceptional service, resolving queries, coordinating shipments and supporting day-to-day account activity. This is an excellent opportunity for someone with customer service, logistics, administration or account support experience who wants to develop a long-term career within Account Management. About the Role What You'll Be Doing Supporting customer accounts and responding to enquiries. Coordinating with Operations, Returns, Finance and Carrier teams. Investigating stock, delivery and shipment queries. Managing returns, claims and service issues. Producing reports and maintaining customer records. Supporting invoicing and account administration. Building strong relationships with customers and internal stakeholders. Benefits Annual leave enhanced with long service. Company Pension Long service rewards: both financial and leave-based. Health cash plan. Life assurance scheme. Critical Illness cover Access to our prestige benefits and rewards portal. Career development opportunities. Access to a well-established Employee Assistance Programme provider. And other excellent benefits you'd expect from a market leader. Requirements What We're Looking For Experience in customer service, account support, administration or coordination. Strong communication and relationship-building skills. Excellent organisation and attention to detail. Good Microsoft Office skills, particularly Excel. A proactive, positive and problem-solving mindset. Experience handling shipments, returns or carrier queries. Knowledge of Warehouse Management Systems such as Mintsoft or similar platforms. Experience within ecommerce, fulfilment, third-party logistics, warehousing, distribution or a similar operational environment is desirable. Additional information - Monday to friday 37.5hrs per week Due to the operational nature of the business, additional hours or weekend working may occasionally be necessary. Occasional travel to other depots may be required.
Aug 09, 2026
Full time
Are you a customer-focused professional looking for your next challenge? We're seeking an Account Support Coordinator to join our growing Fulfilment team in Wrangaton Working with a portfolio of ecommerce and retail customers, you'll play a key role in delivering exceptional service, resolving queries, coordinating shipments and supporting day-to-day account activity. This is an excellent opportunity for someone with customer service, logistics, administration or account support experience who wants to develop a long-term career within Account Management. About the Role What You'll Be Doing Supporting customer accounts and responding to enquiries. Coordinating with Operations, Returns, Finance and Carrier teams. Investigating stock, delivery and shipment queries. Managing returns, claims and service issues. Producing reports and maintaining customer records. Supporting invoicing and account administration. Building strong relationships with customers and internal stakeholders. Benefits Annual leave enhanced with long service. Company Pension Long service rewards: both financial and leave-based. Health cash plan. Life assurance scheme. Critical Illness cover Access to our prestige benefits and rewards portal. Career development opportunities. Access to a well-established Employee Assistance Programme provider. And other excellent benefits you'd expect from a market leader. Requirements What We're Looking For Experience in customer service, account support, administration or coordination. Strong communication and relationship-building skills. Excellent organisation and attention to detail. Good Microsoft Office skills, particularly Excel. A proactive, positive and problem-solving mindset. Experience handling shipments, returns or carrier queries. Knowledge of Warehouse Management Systems such as Mintsoft or similar platforms. Experience within ecommerce, fulfilment, third-party logistics, warehousing, distribution or a similar operational environment is desirable. Additional information - Monday to friday 37.5hrs per week Due to the operational nature of the business, additional hours or weekend working may occasionally be necessary. Occasional travel to other depots may be required.
Shipping Coordinator Job Type: Full-time Location: Crawley Salary: £30,000 to £35,000 We are recruiting for a Shipping Coordinator to join a busy and fast-paced operations team, playing a key role in ensuring all customer orders are delivered on time and in full. The successful candidate will be responsible for coordinating daily dispatch activities, booking shipments, preparing export and delivery documentation, and ensuring all orders are processed accurately and efficiently. This position requires close collaboration with internal teams, customers, suppliers and courier partners, handling both routine shipping requirements and more complex logistics enquiries. The role would suit a highly organised individual with strong attention to detail, excellent communication skills and previous experience within shipping, dispatch, logistics or supply chain operations. Day-to-day of the role: Booking same-day couriers over the phone and via email. Managing overnight dispatches on courier systems. Liaising with couriers for collections and deliveries. Managing the dispatch inbox, resolving internal and external queries from customers or suppliers. Booking worldwide shipments and completing all necessary export documents. Resolving any export document queries with couriers. Ensuring clear and proactive communication with customers, couriers, and suppliers to guarantee timely deliveries. Required Skills & Qualifications: Excellent interpersonal and communication skills, both written and over the telephone. Customer-oriented attitude with the ability to work well under pressure. High attention to detail with excellent time management and organizational skills. Teamwork is crucial; must be able to work effectively with others. Exposure to operations and sales functions is advantageous, as this role requires close liaison with both departments. Sound knowledge of logistics processes. Proficiency in Microsoft Office and MS Outlook or similar. Good knowledge of CRM systems is beneficial. A counterbalance license is desirable but not essential. Benefits: Competitive salary package. Opportunities for professional growth and development. Dynamic and supportive work environment. If you are interested in this position, please apply as soon as possible
Aug 09, 2026
Full time
Shipping Coordinator Job Type: Full-time Location: Crawley Salary: £30,000 to £35,000 We are recruiting for a Shipping Coordinator to join a busy and fast-paced operations team, playing a key role in ensuring all customer orders are delivered on time and in full. The successful candidate will be responsible for coordinating daily dispatch activities, booking shipments, preparing export and delivery documentation, and ensuring all orders are processed accurately and efficiently. This position requires close collaboration with internal teams, customers, suppliers and courier partners, handling both routine shipping requirements and more complex logistics enquiries. The role would suit a highly organised individual with strong attention to detail, excellent communication skills and previous experience within shipping, dispatch, logistics or supply chain operations. Day-to-day of the role: Booking same-day couriers over the phone and via email. Managing overnight dispatches on courier systems. Liaising with couriers for collections and deliveries. Managing the dispatch inbox, resolving internal and external queries from customers or suppliers. Booking worldwide shipments and completing all necessary export documents. Resolving any export document queries with couriers. Ensuring clear and proactive communication with customers, couriers, and suppliers to guarantee timely deliveries. Required Skills & Qualifications: Excellent interpersonal and communication skills, both written and over the telephone. Customer-oriented attitude with the ability to work well under pressure. High attention to detail with excellent time management and organizational skills. Teamwork is crucial; must be able to work effectively with others. Exposure to operations and sales functions is advantageous, as this role requires close liaison with both departments. Sound knowledge of logistics processes. Proficiency in Microsoft Office and MS Outlook or similar. Good knowledge of CRM systems is beneficial. A counterbalance license is desirable but not essential. Benefits: Competitive salary package. Opportunities for professional growth and development. Dynamic and supportive work environment. If you are interested in this position, please apply as soon as possible
This is a new role for a Freight Forwarder based near Basingstoke who are looking to add to their team working in the Events/Project sector. Role will be very hands on involved in all aspects of Multi-modal Freight Project operations, both Exports and Imports working in a lively fast paced environment. Ideal candidate will have a minimum of 3 years experience in Air / Ocean Freight, Imports and/or Exports. Role will also involve handling some specialist / project cargo for clients in the events/sporting sectors Excellent customer service and communication skills are essential. Knowledge of the Boxtop system would be an advantage. Mon - Fri 9am - 5.30pm
Aug 09, 2026
Full time
This is a new role for a Freight Forwarder based near Basingstoke who are looking to add to their team working in the Events/Project sector. Role will be very hands on involved in all aspects of Multi-modal Freight Project operations, both Exports and Imports working in a lively fast paced environment. Ideal candidate will have a minimum of 3 years experience in Air / Ocean Freight, Imports and/or Exports. Role will also involve handling some specialist / project cargo for clients in the events/sporting sectors Excellent customer service and communication skills are essential. Knowledge of the Boxtop system would be an advantage. Mon - Fri 9am - 5.30pm
Sales Account Coordinator circa £28-32,000 + very dep on experience +Bonus and excellent benefits Global Manufacturer Tredegar area A fanatstic opportunity to join a world leading Manufacturing Company. This is a Customer Services driven role with a12 month contract at start Newly created office based Sales Account Coordinator role,this is not a senior role and offers training and personal development. Digital Marketing experience would be an advantage The role may suit a Customer Services or Office Administrator with experince in working for a manufacturer in a similar role or experience gained in Digital Marketing. You must have some experience of working with Customers in a Manufacturing or Engineering organisation in this Account Coordinator role. Strong Experience gained in Automotive or similar manufacturing company would be ideal and you must have a stable work record. You must have strong Administration skills and some Digial Marketing experience. Training available as required. Assist in the sale and support of products to OEM customers.Internal support and maintenance of customer data bases.Point of contact for a set number of existing customers ensuring contact with these on a regular basis and dealing with outstanding issues. Anticipate possible delays or complications, communicate to management where appropriate. Co-ordination of tooling invoicing and following through to completion of payment Coordinating with production and liaising with relevant departments to ensure delivery dates are met, including producing a daily orderbook report and conduct weekly review with cross-functional operations team Review Customer forecasts and co-ordinate the internal or Customer communication actions as needed Undertaking customer service activities, responding to technical, pricing and delivery enquiries and resolving customer complaints Be able to access and interrogate customer web bases/ E.D.I. scheduling systems. Liaison with materials and production departments to define order availability Any other sales related activities as necessary This list is not exhaustive and at times you may be required to carry out duties not specified You must have experience gained in a Manufacturing or Engineering organisation. Monday - Friday 36 hours early finish on Fridays. Travel to work from Tredegar, Merthyr, Abergavenny, Pontypool, Newport,Ebbw Vale, Cwmbran, Hereford, Brecon.
Aug 09, 2026
Contractor
Sales Account Coordinator circa £28-32,000 + very dep on experience +Bonus and excellent benefits Global Manufacturer Tredegar area A fanatstic opportunity to join a world leading Manufacturing Company. This is a Customer Services driven role with a12 month contract at start Newly created office based Sales Account Coordinator role,this is not a senior role and offers training and personal development. Digital Marketing experience would be an advantage The role may suit a Customer Services or Office Administrator with experince in working for a manufacturer in a similar role or experience gained in Digital Marketing. You must have some experience of working with Customers in a Manufacturing or Engineering organisation in this Account Coordinator role. Strong Experience gained in Automotive or similar manufacturing company would be ideal and you must have a stable work record. You must have strong Administration skills and some Digial Marketing experience. Training available as required. Assist in the sale and support of products to OEM customers.Internal support and maintenance of customer data bases.Point of contact for a set number of existing customers ensuring contact with these on a regular basis and dealing with outstanding issues. Anticipate possible delays or complications, communicate to management where appropriate. Co-ordination of tooling invoicing and following through to completion of payment Coordinating with production and liaising with relevant departments to ensure delivery dates are met, including producing a daily orderbook report and conduct weekly review with cross-functional operations team Review Customer forecasts and co-ordinate the internal or Customer communication actions as needed Undertaking customer service activities, responding to technical, pricing and delivery enquiries and resolving customer complaints Be able to access and interrogate customer web bases/ E.D.I. scheduling systems. Liaison with materials and production departments to define order availability Any other sales related activities as necessary This list is not exhaustive and at times you may be required to carry out duties not specified You must have experience gained in a Manufacturing or Engineering organisation. Monday - Friday 36 hours early finish on Fridays. Travel to work from Tredegar, Merthyr, Abergavenny, Pontypool, Newport,Ebbw Vale, Cwmbran, Hereford, Brecon.
Your new company An exciting opportunity has arisen for a highly organised and proactive Technical Talent & Executive Support Coordinator to join a growing and dynamic organisation. This is a varied position that combines talent development administration with executive support responsibilities, playing a key role in supporting employee progression, workforce planning and senior leadership operations. Your new role Reporting into the leadership team, you will be responsible for coordinating employee training, development pathways and career progression activities across the business. You will maintain accurate training and competency records, monitor progress against development plans and provide meaningful reporting to support workforce planning and future talent pipelines.Alongside these responsibilities, you will provide professional executive support to the Company Leadership Team, coordinating meetings, communications, presentations and engagement activities to ensure the smooth running of day-to-day business operations. Key duties will include: Technical Talent Coordination: Maintaining accurate training, qualification, licence and development records.Tracking employee progression against agreed development plans and career pathways.Coordinating training bookings, attendance and joining instructions.Liaising with managers, employees and training providers to ensure records remain up to date.Monitoring training completion rates, competency levels and requalification requirements.Producing reports and management information relating to workforce capability, talent pipelines and development activity.Supporting workforce planning through the maintenance of skills and succession planning data.Identifying and escalating risks, delays or gaps within development programmes.Ensuring confidential employee information is managed securely and in line with company procedures.Supporting continuous improvement initiatives across administrative processes and reporting.Providing diary management and administrative support to operational leaders. Executive Support: Coordinating meetings, room bookings and leadership events.Preparing presentations, reports and business communications.Supporting the organisation of employee engagement activities and company-wide communications.Assisting with the administration of leadership meetings and wider business initiatives. What you'll need to succeed To be successful in this role, you will have strong administrative and organisational skills, with the ability to manage multiple priorities in a fast-paced environment. You will also demonstrate: Excellent IT skills, including Microsoft Excel, Outlook and Word.Strong attention to detail and the ability to maintain accurate records and reports.Excellent written and verbal communication skills.The ability to build positive working relationships across all levels of the business.A proactive, solutions-focused approach with strong initiative.The ability to manage sensitive and confidential information with discretion.A professional, approachable and dependable attitude. Desirable experience includes: A qualification in Business Administration, Data Management, IT or a related discipline.Previous experience within an engineering, aviation, manufacturing or other regulated environment.Experience maintaining training matrices, competency frameworks or development records.Exposure to talent development, training coordination or workforce planning activities.Knowledge of STEM-related environments or technical workforce development would be advantageous. What you'll get in return In return, you'll join a supportive organisation that values its people and invests in their development. A competitive salary and comprehensive benefits package are available, alongside the opportunity to make a real impact within a business focused on employee growth, engagement and operational excellence. What you need to do now If you're interested in this opportunity, click 'apply now' to forward an up-to-date copy of your CV, or contact us for a confidential discussion about your career. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Aug 09, 2026
Full time
Your new company An exciting opportunity has arisen for a highly organised and proactive Technical Talent & Executive Support Coordinator to join a growing and dynamic organisation. This is a varied position that combines talent development administration with executive support responsibilities, playing a key role in supporting employee progression, workforce planning and senior leadership operations. Your new role Reporting into the leadership team, you will be responsible for coordinating employee training, development pathways and career progression activities across the business. You will maintain accurate training and competency records, monitor progress against development plans and provide meaningful reporting to support workforce planning and future talent pipelines.Alongside these responsibilities, you will provide professional executive support to the Company Leadership Team, coordinating meetings, communications, presentations and engagement activities to ensure the smooth running of day-to-day business operations. Key duties will include: Technical Talent Coordination: Maintaining accurate training, qualification, licence and development records.Tracking employee progression against agreed development plans and career pathways.Coordinating training bookings, attendance and joining instructions.Liaising with managers, employees and training providers to ensure records remain up to date.Monitoring training completion rates, competency levels and requalification requirements.Producing reports and management information relating to workforce capability, talent pipelines and development activity.Supporting workforce planning through the maintenance of skills and succession planning data.Identifying and escalating risks, delays or gaps within development programmes.Ensuring confidential employee information is managed securely and in line with company procedures.Supporting continuous improvement initiatives across administrative processes and reporting.Providing diary management and administrative support to operational leaders. Executive Support: Coordinating meetings, room bookings and leadership events.Preparing presentations, reports and business communications.Supporting the organisation of employee engagement activities and company-wide communications.Assisting with the administration of leadership meetings and wider business initiatives. What you'll need to succeed To be successful in this role, you will have strong administrative and organisational skills, with the ability to manage multiple priorities in a fast-paced environment. You will also demonstrate: Excellent IT skills, including Microsoft Excel, Outlook and Word.Strong attention to detail and the ability to maintain accurate records and reports.Excellent written and verbal communication skills.The ability to build positive working relationships across all levels of the business.A proactive, solutions-focused approach with strong initiative.The ability to manage sensitive and confidential information with discretion.A professional, approachable and dependable attitude. Desirable experience includes: A qualification in Business Administration, Data Management, IT or a related discipline.Previous experience within an engineering, aviation, manufacturing or other regulated environment.Experience maintaining training matrices, competency frameworks or development records.Exposure to talent development, training coordination or workforce planning activities.Knowledge of STEM-related environments or technical workforce development would be advantageous. What you'll get in return In return, you'll join a supportive organisation that values its people and invests in their development. A competitive salary and comprehensive benefits package are available, alongside the opportunity to make a real impact within a business focused on employee growth, engagement and operational excellence. What you need to do now If you're interested in this opportunity, click 'apply now' to forward an up-to-date copy of your CV, or contact us for a confidential discussion about your career. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Company Description About FRP At FRP, we are a leading national business advisory firm based in the UK. With over 950 team members, including 100 partners, we specialise in Corporate Finance, Debt Advisory, Forensic Services, Financial Advisory, Restructuring Advisory, and Real Estate Advisory. Operating from 35 offices across the UK, Isle of Man and Cyprus, we are dedicated to helping clients navigate complex and difficult situations to create, preserve, and recover value. Our approach is known for being honest, clear, and considered. We provide strategic solutions that cater to a broad range of businesses, from multinational organisations to small enterprises. Our commitment is to deliver expert advice and support, ensuring our clients can make informed decisions and achieve their goals. Job Description Role overview We are seeking a Trainee Office Coordinator to deliver high-quality administrative support across our Newcastle office, encompassing front of house, office administration, and local events management. This pivotal role is responsible for ensuring the smooth day-to-day running of the office, creating a professional and welcoming environment for visitors and employees, and supporting the successful delivery of local events. The successful candidate will play a key part in maintaining efficient administrative processes, enabling business functions to operate effectively, and contributing to the overall success of the firm. Please note: FRP will be relocating its Newcastle office in the coming months. As part of this transition, the successful candidate will be required to work from our new office at One Trinity Gardens, Broad Chare, Newcastle upon Tyne, NE1 2HF . Key Responsibilities Handle telephone calls and enquiries efficiently, courteously, and professionally Receive clients, visitors, and suppliers; notify relevant staff members for deliveries Ensure the front of house and meeting rooms are clean and presentable at all times Assist with administrative duties for office matters including processing invoices, maintain accurate records within business systems and assisting to implement with building and safety requirements Assist with general administrative duties for the partners and wider team Coordinate and Organise local Marketing and Events including preparing and monitoring invites. Maintain electronic filing systems, ensuring data accuracy and supporting data cleansing initiatives as required Research and book venues; maintain relationships with suppliers Coordinate and monitor e-brief communications and other internal communications activities. Support client onboarding activities, including referrals, conflict checks and CRM maintenance. Book Partner/Director client team lunches, presentations, and local networking events Assist with administrative duties for events (e.g., badges, place settings, documents/presentation packs) Coordinate internal local networking across the business Further Development FRP is committed to supporting your professional development through ongoing training and learning opportunities. This may include a relevant apprenticeship or recognised qualification to help you develop your skills and progress in your role. Qualifications Minimum five grade A to C GCSEs including English and Mathematics Previous experience in business administration and front-of-house/customer-facing roles is advantageous. Proficient in Microsoft Office, including Word, Excel, PowerPoint, and Outlook. Strong written and verbal communication skills. Highly organised and meticulous, with excellent attention to detail. Excellent time management and prioritisation skills, with the ability to manage multiple tasks effectively. Additional Information Our Values Straightforward : We provide clear, no-nonsense advice Confident : Our guidance is backed by expertise and evidence Pragmatic : We focus on practical solutions and tangible outcomes Real : We are professional yet approachable, understanding the challenges our clients face Our Commitment to You and the Environment At FRP, sustainability is integral to our strategy and operations. Our sustainability depends on building and maintaining meaningful, long-term relationships with all our stakeholders - including our employees, clients, and local communities - while also reducing our impact on the natural environment. We are always striving to improve in all areas - whether it's our people, our clients, our planet or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We are committed to fostering an inclusive, equitable, and diverse culture for our people. We maintain an Equal Opportunities Policy, ensuring that recruitment and employment decisions are based solely on the skills and experience required for our professional services - regardless of ethnicity, race, sexual orientation, disability, or any other protected characteristic. We believe every individual should have the opportunity to thrive. Our learning and development programmes enable us to invest in growing our employees' careers. We aim to empower our team members to each achieve their potential. We are committed to growing long-term relationships with our clients and supporting them in achieving their objectives. We understand that our clients' sustainability and success lead to our sustainability and success. We are emotionally invested in our clients right from the beginning.
Aug 09, 2026
Full time
Company Description About FRP At FRP, we are a leading national business advisory firm based in the UK. With over 950 team members, including 100 partners, we specialise in Corporate Finance, Debt Advisory, Forensic Services, Financial Advisory, Restructuring Advisory, and Real Estate Advisory. Operating from 35 offices across the UK, Isle of Man and Cyprus, we are dedicated to helping clients navigate complex and difficult situations to create, preserve, and recover value. Our approach is known for being honest, clear, and considered. We provide strategic solutions that cater to a broad range of businesses, from multinational organisations to small enterprises. Our commitment is to deliver expert advice and support, ensuring our clients can make informed decisions and achieve their goals. Job Description Role overview We are seeking a Trainee Office Coordinator to deliver high-quality administrative support across our Newcastle office, encompassing front of house, office administration, and local events management. This pivotal role is responsible for ensuring the smooth day-to-day running of the office, creating a professional and welcoming environment for visitors and employees, and supporting the successful delivery of local events. The successful candidate will play a key part in maintaining efficient administrative processes, enabling business functions to operate effectively, and contributing to the overall success of the firm. Please note: FRP will be relocating its Newcastle office in the coming months. As part of this transition, the successful candidate will be required to work from our new office at One Trinity Gardens, Broad Chare, Newcastle upon Tyne, NE1 2HF . Key Responsibilities Handle telephone calls and enquiries efficiently, courteously, and professionally Receive clients, visitors, and suppliers; notify relevant staff members for deliveries Ensure the front of house and meeting rooms are clean and presentable at all times Assist with administrative duties for office matters including processing invoices, maintain accurate records within business systems and assisting to implement with building and safety requirements Assist with general administrative duties for the partners and wider team Coordinate and Organise local Marketing and Events including preparing and monitoring invites. Maintain electronic filing systems, ensuring data accuracy and supporting data cleansing initiatives as required Research and book venues; maintain relationships with suppliers Coordinate and monitor e-brief communications and other internal communications activities. Support client onboarding activities, including referrals, conflict checks and CRM maintenance. Book Partner/Director client team lunches, presentations, and local networking events Assist with administrative duties for events (e.g., badges, place settings, documents/presentation packs) Coordinate internal local networking across the business Further Development FRP is committed to supporting your professional development through ongoing training and learning opportunities. This may include a relevant apprenticeship or recognised qualification to help you develop your skills and progress in your role. Qualifications Minimum five grade A to C GCSEs including English and Mathematics Previous experience in business administration and front-of-house/customer-facing roles is advantageous. Proficient in Microsoft Office, including Word, Excel, PowerPoint, and Outlook. Strong written and verbal communication skills. Highly organised and meticulous, with excellent attention to detail. Excellent time management and prioritisation skills, with the ability to manage multiple tasks effectively. Additional Information Our Values Straightforward : We provide clear, no-nonsense advice Confident : Our guidance is backed by expertise and evidence Pragmatic : We focus on practical solutions and tangible outcomes Real : We are professional yet approachable, understanding the challenges our clients face Our Commitment to You and the Environment At FRP, sustainability is integral to our strategy and operations. Our sustainability depends on building and maintaining meaningful, long-term relationships with all our stakeholders - including our employees, clients, and local communities - while also reducing our impact on the natural environment. We are always striving to improve in all areas - whether it's our people, our clients, our planet or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We are committed to fostering an inclusive, equitable, and diverse culture for our people. We maintain an Equal Opportunities Policy, ensuring that recruitment and employment decisions are based solely on the skills and experience required for our professional services - regardless of ethnicity, race, sexual orientation, disability, or any other protected characteristic. We believe every individual should have the opportunity to thrive. Our learning and development programmes enable us to invest in growing our employees' careers. We aim to empower our team members to each achieve their potential. We are committed to growing long-term relationships with our clients and supporting them in achieving their objectives. We understand that our clients' sustainability and success lead to our sustainability and success. We are emotionally invested in our clients right from the beginning.
Company Description About FRP At FRP, we are a leading national business advisory firm based in the UK. With over 950 team members, including 100 partners, we specialise in Corporate Finance, Debt Advisory, Forensic Services, Financial Advisory, Restructuring Advisory, and Real Estate Advisory. Operating from 35 offices across the UK, Isle of Man and Cyprus, we are dedicated to helping clients navigate complex and difficult situations to create, preserve, and recover value. Our approach is known for being honest, clear, and considered. We provide strategic solutions that cater to a broad range of businesses, from multinational organisations to small enterprises. Our commitment is to deliver expert advice and support, ensuring our clients can make informed decisions and achieve their goals. Job Description Role overview We are seeking an experienced Office Coordinator to deliver high-quality administrative support across our Newcastle office, encompassing front of house, office administration, and local events management. This pivotal role is responsible for ensuring the smooth day-to-day running of the office, creating a professional and welcoming environment for visitors and employees, and supporting the successful delivery of local events. The successful candidate will play a key part in maintaining efficient administrative processes, enabling business functions to operate effectively, and contributing to the overall success of the firm. Please note: FRP will be relocating its Newcastle office in the coming months. As part of this transition, the successful candidate will be required to work from our new office at One Trinity Gardens, Broad Chare, Newcastle upon Tyne, NE1 2HF . Key Responsibilities Handle telephone calls and enquiries efficiently, courteously, and professionally Receive clients, visitors, and suppliers; notify relevant staff members for deliveries Ensure the front of house and meeting rooms are clean and presentable at all times Assist with administrative duties for office matters including processing invoices, maintain accurate records within business systems and assisting to implement with building and safety requirements Assist with general administrative duties for the partners and wider team Coordinate and Organise local Marketing and Events including preparing and monitoring invites. Maintain electronic filing systems, ensuring data accuracy and supporting data cleansing initiatives as required Research and book venues; maintain relationships with suppliers Coordinate and monitor e-brief communications and other internal communications activities. Support client onboarding activities, including referrals, conflict checks and CRM maintenance. Book Partner/Director client team lunches, presentations, and local networking events Assist with administrative duties for events (e.g., badges, place settings, documents/presentation packs) Coordinate internal local networking across the business Further Development FRP is committed to supporting your professional development through ongoing training and learning opportunities. This may include a relevant apprenticeship or recognised qualification to help you develop your skills and progress in your role. Qualifications Minimum five grade A to C GCSEs including English and Mathematics Previous experience in business administration and front-of-house/customer-facing roles is advantageous. Proficient in Microsoft Office, including Word, Excel, PowerPoint, and Outlook. Strong written and verbal communication skills. Highly organised and meticulous, with excellent attention to detail. Excellent time management and prioritisation skills, with the ability to manage multiple tasks effectively. Additional Information Our Values Straightforward : We provide clear, no-nonsense advice Confident : Our guidance is backed by expertise and evidence Pragmatic : We focus on practical solutions and tangible outcomes Real : We are professional yet approachable, understanding the challenges our clients face Our Commitment to You and the Environment At FRP, sustainability is integral to our strategy and operations. Our sustainability depends on building and maintaining meaningful, long-term relationships with all our stakeholders - including our employees, clients, and local communities - while also reducing our impact on the natural environment. We are always striving to improve in all areas - whether it's our people, our clients, our planet or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We are committed to fostering an inclusive, equitable, and diverse culture for our people. We maintain an Equal Opportunities Policy, ensuring that recruitment and employment decisions are based solely on the skills and experience required for our professional services - regardless of ethnicity, race, sexual orientation, disability, or any other protected characteristic. We believe every individual should have the opportunity to thrive. Our learning and development programmes enable us to invest in growing our employees' careers. We aim to empower our team members to each achieve their potential. We are committed to growing long-term relationships with our clients and supporting them in achieving their objectives. We understand that our clients' sustainability and success lead to our sustainability and success. We are emotionally invested in our clients right from the beginning.
Aug 09, 2026
Full time
Company Description About FRP At FRP, we are a leading national business advisory firm based in the UK. With over 950 team members, including 100 partners, we specialise in Corporate Finance, Debt Advisory, Forensic Services, Financial Advisory, Restructuring Advisory, and Real Estate Advisory. Operating from 35 offices across the UK, Isle of Man and Cyprus, we are dedicated to helping clients navigate complex and difficult situations to create, preserve, and recover value. Our approach is known for being honest, clear, and considered. We provide strategic solutions that cater to a broad range of businesses, from multinational organisations to small enterprises. Our commitment is to deliver expert advice and support, ensuring our clients can make informed decisions and achieve their goals. Job Description Role overview We are seeking an experienced Office Coordinator to deliver high-quality administrative support across our Newcastle office, encompassing front of house, office administration, and local events management. This pivotal role is responsible for ensuring the smooth day-to-day running of the office, creating a professional and welcoming environment for visitors and employees, and supporting the successful delivery of local events. The successful candidate will play a key part in maintaining efficient administrative processes, enabling business functions to operate effectively, and contributing to the overall success of the firm. Please note: FRP will be relocating its Newcastle office in the coming months. As part of this transition, the successful candidate will be required to work from our new office at One Trinity Gardens, Broad Chare, Newcastle upon Tyne, NE1 2HF . Key Responsibilities Handle telephone calls and enquiries efficiently, courteously, and professionally Receive clients, visitors, and suppliers; notify relevant staff members for deliveries Ensure the front of house and meeting rooms are clean and presentable at all times Assist with administrative duties for office matters including processing invoices, maintain accurate records within business systems and assisting to implement with building and safety requirements Assist with general administrative duties for the partners and wider team Coordinate and Organise local Marketing and Events including preparing and monitoring invites. Maintain electronic filing systems, ensuring data accuracy and supporting data cleansing initiatives as required Research and book venues; maintain relationships with suppliers Coordinate and monitor e-brief communications and other internal communications activities. Support client onboarding activities, including referrals, conflict checks and CRM maintenance. Book Partner/Director client team lunches, presentations, and local networking events Assist with administrative duties for events (e.g., badges, place settings, documents/presentation packs) Coordinate internal local networking across the business Further Development FRP is committed to supporting your professional development through ongoing training and learning opportunities. This may include a relevant apprenticeship or recognised qualification to help you develop your skills and progress in your role. Qualifications Minimum five grade A to C GCSEs including English and Mathematics Previous experience in business administration and front-of-house/customer-facing roles is advantageous. Proficient in Microsoft Office, including Word, Excel, PowerPoint, and Outlook. Strong written and verbal communication skills. Highly organised and meticulous, with excellent attention to detail. Excellent time management and prioritisation skills, with the ability to manage multiple tasks effectively. Additional Information Our Values Straightforward : We provide clear, no-nonsense advice Confident : Our guidance is backed by expertise and evidence Pragmatic : We focus on practical solutions and tangible outcomes Real : We are professional yet approachable, understanding the challenges our clients face Our Commitment to You and the Environment At FRP, sustainability is integral to our strategy and operations. Our sustainability depends on building and maintaining meaningful, long-term relationships with all our stakeholders - including our employees, clients, and local communities - while also reducing our impact on the natural environment. We are always striving to improve in all areas - whether it's our people, our clients, our planet or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We are committed to fostering an inclusive, equitable, and diverse culture for our people. We maintain an Equal Opportunities Policy, ensuring that recruitment and employment decisions are based solely on the skills and experience required for our professional services - regardless of ethnicity, race, sexual orientation, disability, or any other protected characteristic. We believe every individual should have the opportunity to thrive. Our learning and development programmes enable us to invest in growing our employees' careers. We aim to empower our team members to each achieve their potential. We are committed to growing long-term relationships with our clients and supporting them in achieving their objectives. We understand that our clients' sustainability and success lead to our sustainability and success. We are emotionally invested in our clients right from the beginning.
Job Summary We are seeking an enthusiastic, organised, and customer-focused Events Coordinator to join our clients team in Middlesbrough. The successful candidate will be responsible for coordinating, setting up, and hosting a variety of events while ensuring an excellent customer experience from initial enquiry through to event delivery. This role requires strong organisational skills, excellent communication abilities, IT proficiency, and a hands-on approach to event management. The ideal candidate will also have catering experience and hold a Level 2 Food Hygiene Certificate . Key Responsibilities Event Planning & Coordination Manage event enquiries and bookings via telephone, email, and in person. Coordinate all aspects of events, including meetings, conferences, parties, celebrations, and corporate functions. Liaise with clients to understand requirements and ensure expectations are met. Prepare event schedules, plans, and function sheets for internal teams. Event Setup & Delivery Set up event spaces to agreed specifications, including room layouts, equipment, signage, and catering areas. Host events and act as the main point of contact for clients and guests during functions. Ensure smooth operation of events from start to finish. Resolve any issues or last-minute changes professionally and efficiently. Booking & Administration Process event bookings accurately using internal booking and management systems. Maintain customer records and event documentation. Produce quotations, invoices, and event confirmations where required. Monitor event calendars and venue availability. IT & Systems Management Use booking and event management systems confidently and accurately. Process stock orders and maintain inventory records using company systems. Generate reports and maintain accurate databases. Use Microsoft Office applications including Outlook, Word, Excel, and Teams. Stock Control & Catering Support Monitor stock levels and place orders for event supplies, food, beverages, and equipment. Assist with catering requirements and service delivery when required. Ensure food preparation, storage, and service comply with food safety regulations. Support hospitality operations during busy periods. Health & Safety Ensure compliance with health and safety policies and procedures. Maintain high standards of cleanliness and presentation throughout event spaces. Follow food safety regulations and best practices at all times. Conduct pre-event and post-event checks of venues and equipment. Person Specification Essential Requirements Previous experience in event coordination, hospitality, customer service, or a similar role. Strong organisational and time management skills. Excellent verbal and written communication skills. Ability to multitask and work under pressure. Good IT skills, including Microsoft Office and booking systems. Experience processing bookings and maintaining accurate records. Ability to work flexible hours, including evenings and weekends. Full understanding of customer service excellence. Level 2 Food Hygiene Certificate . Desirable Requirements Experience within hospitality, conferencing, or venue management. Knowledge of stock control and ordering systems. Catering experience. Experience using event management software and CRM systems. First Aid qualification. Key Skills & Competencies Customer-focused approach Attention to detail Strong organisational skills Problem-solving ability Teamwork and collaboration Professional presentation IT literacy Flexibility and adaptability Event hosting and presentation skills Salary Competitive salary , dependent on experience. Working Hours Flexible working pattern, including evenings, weekends, and bank holidays as required by event schedules. The successful candidate will play a key role in delivering memorable events, ensuring exceptional customer experiences, and supporting the smooth day-to-day operation of the venue's events and hospitality services.
Aug 09, 2026
Seasonal
Job Summary We are seeking an enthusiastic, organised, and customer-focused Events Coordinator to join our clients team in Middlesbrough. The successful candidate will be responsible for coordinating, setting up, and hosting a variety of events while ensuring an excellent customer experience from initial enquiry through to event delivery. This role requires strong organisational skills, excellent communication abilities, IT proficiency, and a hands-on approach to event management. The ideal candidate will also have catering experience and hold a Level 2 Food Hygiene Certificate . Key Responsibilities Event Planning & Coordination Manage event enquiries and bookings via telephone, email, and in person. Coordinate all aspects of events, including meetings, conferences, parties, celebrations, and corporate functions. Liaise with clients to understand requirements and ensure expectations are met. Prepare event schedules, plans, and function sheets for internal teams. Event Setup & Delivery Set up event spaces to agreed specifications, including room layouts, equipment, signage, and catering areas. Host events and act as the main point of contact for clients and guests during functions. Ensure smooth operation of events from start to finish. Resolve any issues or last-minute changes professionally and efficiently. Booking & Administration Process event bookings accurately using internal booking and management systems. Maintain customer records and event documentation. Produce quotations, invoices, and event confirmations where required. Monitor event calendars and venue availability. IT & Systems Management Use booking and event management systems confidently and accurately. Process stock orders and maintain inventory records using company systems. Generate reports and maintain accurate databases. Use Microsoft Office applications including Outlook, Word, Excel, and Teams. Stock Control & Catering Support Monitor stock levels and place orders for event supplies, food, beverages, and equipment. Assist with catering requirements and service delivery when required. Ensure food preparation, storage, and service comply with food safety regulations. Support hospitality operations during busy periods. Health & Safety Ensure compliance with health and safety policies and procedures. Maintain high standards of cleanliness and presentation throughout event spaces. Follow food safety regulations and best practices at all times. Conduct pre-event and post-event checks of venues and equipment. Person Specification Essential Requirements Previous experience in event coordination, hospitality, customer service, or a similar role. Strong organisational and time management skills. Excellent verbal and written communication skills. Ability to multitask and work under pressure. Good IT skills, including Microsoft Office and booking systems. Experience processing bookings and maintaining accurate records. Ability to work flexible hours, including evenings and weekends. Full understanding of customer service excellence. Level 2 Food Hygiene Certificate . Desirable Requirements Experience within hospitality, conferencing, or venue management. Knowledge of stock control and ordering systems. Catering experience. Experience using event management software and CRM systems. First Aid qualification. Key Skills & Competencies Customer-focused approach Attention to detail Strong organisational skills Problem-solving ability Teamwork and collaboration Professional presentation IT literacy Flexibility and adaptability Event hosting and presentation skills Salary Competitive salary , dependent on experience. Working Hours Flexible working pattern, including evenings, weekends, and bank holidays as required by event schedules. The successful candidate will play a key role in delivering memorable events, ensuring exceptional customer experiences, and supporting the smooth day-to-day operation of the venue's events and hospitality services.
Premier Work Support is delighted to be recruiting on behalf of one of our longstanding clients for a Temporary Office Coordinator to join their friendly and supportive team based in Horsham. This is an excellent opportunity for an organised and proactive individual who enjoys a varied role. Working closely with the General Manager, you will play a key part in supporting the day-to-day running of the office, ensuring administrative processes are completed accurately and operations run efficiently. Key Responsibilities Processing sales orders accurately and efficiently. Managing and updating pricing books. Handling short-term hire enquiries and bookings. Assisting with stock administration. Liaising with drivers regarding operational queries and daily updates. Answering incoming telephone calls and directing enquiries appropriately. Greeting customers and visitors in a professional and welcoming manner. Supporting bank holiday planning and staff holiday coordination. Providing administrative support to the General Manager, including rota management. Completing labelling and assisting with operational or production tasks during quieter periods when required. Carrying out general administrative duties to support the wider business. Full training will be provided. About You Highly organised with excellent attention to detail. A confident communicator with a professional and friendly manner. Comfortable speaking with customers and colleagues both over the phone and face-to-face. Able to work independently and learn new processes quickly. Reliable, proactive and willing to support wherever required. Calm under pressure with good organisational and time management skills. Comfortable carrying out routine administrative tasks accurately and consistently. A positive team player with a flexible approach to work. Previous office administration experience is preferred, although candidates with strong organisational skills and the right attitude will also be considered. Essential Requirements Good numeracy skills. Confident using Microsoft Office, including Word, Excel and Outlook. Excellent spoken and written English. Strong organisational skills with the ability to prioritise a varied workload. Hours Monday to Friday: 8:00am - 5:00pm Friday: Early finish, dependent on business requirements. Pay: £13.95 per hour Apply Today If you're looking for a varied office-based role where no two days are the same and your organisational skills can make a real difference, we would love to hear from you. Apply today to join a well-established business offering a supportive working environment and the opportunity to develop your skills.
Aug 09, 2026
Seasonal
Premier Work Support is delighted to be recruiting on behalf of one of our longstanding clients for a Temporary Office Coordinator to join their friendly and supportive team based in Horsham. This is an excellent opportunity for an organised and proactive individual who enjoys a varied role. Working closely with the General Manager, you will play a key part in supporting the day-to-day running of the office, ensuring administrative processes are completed accurately and operations run efficiently. Key Responsibilities Processing sales orders accurately and efficiently. Managing and updating pricing books. Handling short-term hire enquiries and bookings. Assisting with stock administration. Liaising with drivers regarding operational queries and daily updates. Answering incoming telephone calls and directing enquiries appropriately. Greeting customers and visitors in a professional and welcoming manner. Supporting bank holiday planning and staff holiday coordination. Providing administrative support to the General Manager, including rota management. Completing labelling and assisting with operational or production tasks during quieter periods when required. Carrying out general administrative duties to support the wider business. Full training will be provided. About You Highly organised with excellent attention to detail. A confident communicator with a professional and friendly manner. Comfortable speaking with customers and colleagues both over the phone and face-to-face. Able to work independently and learn new processes quickly. Reliable, proactive and willing to support wherever required. Calm under pressure with good organisational and time management skills. Comfortable carrying out routine administrative tasks accurately and consistently. A positive team player with a flexible approach to work. Previous office administration experience is preferred, although candidates with strong organisational skills and the right attitude will also be considered. Essential Requirements Good numeracy skills. Confident using Microsoft Office, including Word, Excel and Outlook. Excellent spoken and written English. Strong organisational skills with the ability to prioritise a varied workload. Hours Monday to Friday: 8:00am - 5:00pm Friday: Early finish, dependent on business requirements. Pay: £13.95 per hour Apply Today If you're looking for a varied office-based role where no two days are the same and your organisational skills can make a real difference, we would love to hear from you. Apply today to join a well-established business offering a supportive working environment and the opportunity to develop your skills.
Product Specialist (Buying) Would suit Junior Buyer, NPD Coordinator or similar Competitive salary plus benefits Trafford - Hybrid Working - 2-3 Days Working from Home An exciting opportunity has arisen for an organised and proactive Product Specialist to join a growing and dynamic business. This is a fantastic opportunity for someone with experience in product management, project management or new product development coordination who enjoys managing multiple projects and working collaboratively across different teams. You will play a key role in managing the end-to-end product launch process, ensuring products are delivered on time and to the highest standards while acting as the central point of coordination between internal departments and customers. The Role As a Product Specialist, you will oversee the full product lifecycle, from initial approval through to launch and eventual discontinuation. You will work closely with commercial, supply chain, operations and product development teams to ensure projects remain on track and stakeholders are aligned throughout the process. Key Responsibilities Lead and manage the critical path for product launches across assigned accounts Oversee the full product lifecycle from approval to launch and discontinuation Create internal product specifications and define detailed product requirements Produce costings based on briefs received from the Sales team Manage and track critical path plans, ensuring milestones are achieved Identify, escalate and resolve risks that may impact launch timelines Support product lifecycle management and end-of-life planning for discontinued products Manage product codes, price lists and discontinuation activities Create and manage artwork for product packaging, labels and supporting materials Conduct market research and product reviews to identify opportunities for improvement and innovation Coordinate and track product samples across multiple departments Manage product sign-off processes and ensure timely submission to customers Attend customer meetings and support product discussions and presentations Coordinate packaging trials and ensure products are packed to agreed specifications Respond to customer queries and build strong relationships with key stakeholders Support continuous improvement initiatives and contribute ideas to enhance processes and systems Provide cover for colleagues where required and support wider Product Management projects About You The successful candidate will have: Experience within product management, project management or new product development coordination Strong project management and organisational skills with the ability to manage multiple projects simultaneously Experience working with cross-functional teams, including commercial, operations, supply chain and development teams Excellent communication and stakeholder management skills Exceptional attention to detail, particularly when managing specifications and product data Strong problem-solving skills and a proactive approach to risk management Good systems and data management skills, ideally with exposure to PLM, CRM or ERP systems The ability to work independently and prioritise competing demands effectively Personal Attributes Highly organised and proactive A collaborative team player Commercially aware and customer focused Adaptable and comfortable working in a fast-paced environment Passionate about continuous improvement and process enhancement What's on Offer? A varied and fast-paced role with excellent exposure across the business The opportunity to work with a collaborative and supportive team Genuine opportunities for development and career progression If you're looking for a role where you can take ownership of projects, work cross-functionally and make a real impact on product delivery and innovation, we'd love to hear from you. Apply today via NJR Recruitment or call quoting the reference NJR16836 Please note: Due to a high volume of applications, if your CV does not reflect the essential requirements, or you answer 'no' to key screening questions, we may not be able to contact you.
Aug 09, 2026
Full time
Product Specialist (Buying) Would suit Junior Buyer, NPD Coordinator or similar Competitive salary plus benefits Trafford - Hybrid Working - 2-3 Days Working from Home An exciting opportunity has arisen for an organised and proactive Product Specialist to join a growing and dynamic business. This is a fantastic opportunity for someone with experience in product management, project management or new product development coordination who enjoys managing multiple projects and working collaboratively across different teams. You will play a key role in managing the end-to-end product launch process, ensuring products are delivered on time and to the highest standards while acting as the central point of coordination between internal departments and customers. The Role As a Product Specialist, you will oversee the full product lifecycle, from initial approval through to launch and eventual discontinuation. You will work closely with commercial, supply chain, operations and product development teams to ensure projects remain on track and stakeholders are aligned throughout the process. Key Responsibilities Lead and manage the critical path for product launches across assigned accounts Oversee the full product lifecycle from approval to launch and discontinuation Create internal product specifications and define detailed product requirements Produce costings based on briefs received from the Sales team Manage and track critical path plans, ensuring milestones are achieved Identify, escalate and resolve risks that may impact launch timelines Support product lifecycle management and end-of-life planning for discontinued products Manage product codes, price lists and discontinuation activities Create and manage artwork for product packaging, labels and supporting materials Conduct market research and product reviews to identify opportunities for improvement and innovation Coordinate and track product samples across multiple departments Manage product sign-off processes and ensure timely submission to customers Attend customer meetings and support product discussions and presentations Coordinate packaging trials and ensure products are packed to agreed specifications Respond to customer queries and build strong relationships with key stakeholders Support continuous improvement initiatives and contribute ideas to enhance processes and systems Provide cover for colleagues where required and support wider Product Management projects About You The successful candidate will have: Experience within product management, project management or new product development coordination Strong project management and organisational skills with the ability to manage multiple projects simultaneously Experience working with cross-functional teams, including commercial, operations, supply chain and development teams Excellent communication and stakeholder management skills Exceptional attention to detail, particularly when managing specifications and product data Strong problem-solving skills and a proactive approach to risk management Good systems and data management skills, ideally with exposure to PLM, CRM or ERP systems The ability to work independently and prioritise competing demands effectively Personal Attributes Highly organised and proactive A collaborative team player Commercially aware and customer focused Adaptable and comfortable working in a fast-paced environment Passionate about continuous improvement and process enhancement What's on Offer? A varied and fast-paced role with excellent exposure across the business The opportunity to work with a collaborative and supportive team Genuine opportunities for development and career progression If you're looking for a role where you can take ownership of projects, work cross-functionally and make a real impact on product delivery and innovation, we'd love to hear from you. Apply today via NJR Recruitment or call quoting the reference NJR16836 Please note: Due to a high volume of applications, if your CV does not reflect the essential requirements, or you answer 'no' to key screening questions, we may not be able to contact you.
Retreat and Guest Relations Manager Salary: Up to £44,000 per annum + Benefits Hours: Full time 40 hours per week, 5 days over 7 to include weekends and bank holidays Based at Ampleforth Abbey YO62 4EN Line Manager: Head of Guest Operations Key relationships: The Monastery Lead for Hospitality Line management of: - 2 x Retreat Coordinators - 1 x Event Coordinator - Volunteers within Retreats & Events About Ampleforth Abbey Ampleforth Abbey is home to the UK s largest Benedictine Monastic Community, rooted in the Rule of St Benedict, whose mission is to seek God through prayer and service, and to invite others to experience faith in action. Located in the Howardian Hills north of York, the Abbey sits within an Area of Outstanding Natural Beauty and welcomes thousands of visitors each year to its Retreat Centre, Visitor Centre, Shop and Tea Room. Ampleforth Abbey Trust is a registered charity, working alongside the Monastic Community to support its mission. With around 60 lay staff, the Trust delivers on a five-year strategy, Choosing a Future Together , to ensure a sustainable, faith-led future for the Abbey. Supporting the Monastic Community s charism of Welcome and Hospitality, the Guest Relations Manager oversees, facilitates and delivers full-service support from an initial enquiry to the conclusion of a visit, providing excellent guest service for all retreatants, visitors, groups and for guests on tours and commercial events, while delivering on the aims of high occupancy, seamless coordination, excellent guest service and maximising revenue across all guest experiences. If you enjoy working in a friendly peaceful atmosphere, meeting new people, being part of a hardworking team Ampleforth Abbey is perfect for you! Core to this role is the delivery of a guest and hospitality experience commensurate with the aims of the Ampleforth Benedictine Community. The main responsibilities are as follows but are not limited to:- 1. Guest Relations and Front of House for Ampleforth Abbey Trust Provide a first point of Benedictine welcome to all guests, visitors and enquirers. Working closely with the Monastic Lead, manage and implement the annual programme of retreats. Work closely with the Monastic Community in the delivery of the retreat programme and a welcoming environment for all guests. Manage all guest bookings for retreat guests, group tours, day visitors, conferences and events. Oversee guest arrivals, check-in/check-out processes. Oversee the provision of a Benedictine welcome to all group and event visitors. Liaise and coordinate with other departments to ensure a smooth operational service to guests and visitors. Work with the Housekeeping Supervisor to ensure rooms are serviced on time and with the relevant personal requirements. Act as the senior point of escalation for guest complaints and service recovery, resolving issues swiftly and to the guest's satisfaction. Liaise and coordinate with the Marketing team and Monastic Community on the receiving of donations. 2. Team Leadership & Management Set the standard, lead and motivate the Coordination team in the provision of a professional and excellent Benedictine guest experience. Liaise regularly with the Monastic Lead of Hospitality to ensure delivery of the Community s aims. Liaise regularly with the Guest Operations Manager and other on site team members to ensure the smooth delivery of services for all guest bookings. Participate in all Ampleforth Abbey Trust team meetings appropriate to the Role of Guest Relations Manager. Lead regular team meetings for the management of the team s workload and the delivery of efficient and proactive guest support services. Conduct regular performance reviews to develop the skills and personal development of the Coordination team members. Lead or arrange training for team members, appropriate to their role. Set clear performance targets for retreat and event bookings. Manage rotas and staffing levels and ensure appropriate cover including weekends and bank holidaysEnsure compliance in all aspects of Health and Safety, G.D.P.R. and Safeguarding in accordance with the Trust s Policies and Procedures . 3 . Reservations & Revenue Management Manage the booking calendar for Ampleforth Abbey Trust. Oversee all individual and group retreat reservations. Oversee the coordination of all group tours bookings. Optimise room occupancy and venue space utilization. Handle complex customer enquiries and escalations efficiently. Process invoices, deposits and final billing reports accurately. Track and report on key KPIs. Present monthly performance summaries and guest feedback analysis. 4. Conferences, Concerts & Events Management - Serve as the primary contact for all external hire arrangements. - Negotiate contracts, rates and terms for corporate conferences and events. - Coordinate ticketing, seating plans and logistics for events and concerts. - Liaise with internal and external caterers, audio visual technicians, and facilities teams for the smooth delivery of all events. - Manage the Event Coordinator and handover to the Operations team to ensure flawless on-site delivery of events. 5. Customer Experience & Quality Control - Ensure the Benedictine charism of Hospitality is at the heart of the guest experience. - Create a warm, welcoming, professional Benedictine guest experience for all guests. - Identify opportunities, including via guest feedback, to elevate service standards and enhance the guest experience, delivering and reviewing them on an ongoing basis. - Ensure special guest requirements and dietary needs are logged and delivered. - Ensure all health and safety compliance requirements and documentation are fulfilled across the guests experience. - Any other duties, as required by the Head of Guest Operations, Executive Team, Abbot or Monastery Lead for Hospitality, which pertain to the provision of a good guest experience at Ampleforth Abbey. About You - Previous experience in a similar role - Strong leadership and team management skills - Be a team player, flexible and reliable with a can-do attitude - Excellent guest service and communication abilities - Good organisational skills with excellent attention to detail - Strong problem-solving skills with the ability to manage multiple priorities. - Own transport required - Experience working in a heritage, visitor attraction, or faith-based setting - Interest in history, heritage, or monastic tradition - Calm, approachable, and professional manner - Respect and support for the spiritual and historic nature of the Abbey - Ability to work in a sometimes quiet, reflective environment Working Conditions - Includes weekends, bank holidays, and occasional events - Fast-paced environment during peak visitor seasons Benefits - Up to 8% employer-matched pension - Life assurance - Free lunch during working hours - Free on-site parking - 20% discount at the Tea room and Abbey Shop - Cycle to Work Scheme - Christmas Closure - Historic Houses and Yorkshire Great Houses, Castles and Gardens passes to borrow - Employee Assistance programme - Retail savings platform - 50% discount on fitness suite, swimming and other activities at St Albans Centre Ampleforth Abbey Trust is committed to the highest standards of safeguarding. All appointments are subject to an enhanced DBS check and satisfactory references. Interested? If you feel that you possess the relevant skills and experience, then please submit your CV for review. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Aug 09, 2026
Full time
Retreat and Guest Relations Manager Salary: Up to £44,000 per annum + Benefits Hours: Full time 40 hours per week, 5 days over 7 to include weekends and bank holidays Based at Ampleforth Abbey YO62 4EN Line Manager: Head of Guest Operations Key relationships: The Monastery Lead for Hospitality Line management of: - 2 x Retreat Coordinators - 1 x Event Coordinator - Volunteers within Retreats & Events About Ampleforth Abbey Ampleforth Abbey is home to the UK s largest Benedictine Monastic Community, rooted in the Rule of St Benedict, whose mission is to seek God through prayer and service, and to invite others to experience faith in action. Located in the Howardian Hills north of York, the Abbey sits within an Area of Outstanding Natural Beauty and welcomes thousands of visitors each year to its Retreat Centre, Visitor Centre, Shop and Tea Room. Ampleforth Abbey Trust is a registered charity, working alongside the Monastic Community to support its mission. With around 60 lay staff, the Trust delivers on a five-year strategy, Choosing a Future Together , to ensure a sustainable, faith-led future for the Abbey. Supporting the Monastic Community s charism of Welcome and Hospitality, the Guest Relations Manager oversees, facilitates and delivers full-service support from an initial enquiry to the conclusion of a visit, providing excellent guest service for all retreatants, visitors, groups and for guests on tours and commercial events, while delivering on the aims of high occupancy, seamless coordination, excellent guest service and maximising revenue across all guest experiences. If you enjoy working in a friendly peaceful atmosphere, meeting new people, being part of a hardworking team Ampleforth Abbey is perfect for you! Core to this role is the delivery of a guest and hospitality experience commensurate with the aims of the Ampleforth Benedictine Community. The main responsibilities are as follows but are not limited to:- 1. Guest Relations and Front of House for Ampleforth Abbey Trust Provide a first point of Benedictine welcome to all guests, visitors and enquirers. Working closely with the Monastic Lead, manage and implement the annual programme of retreats. Work closely with the Monastic Community in the delivery of the retreat programme and a welcoming environment for all guests. Manage all guest bookings for retreat guests, group tours, day visitors, conferences and events. Oversee guest arrivals, check-in/check-out processes. Oversee the provision of a Benedictine welcome to all group and event visitors. Liaise and coordinate with other departments to ensure a smooth operational service to guests and visitors. Work with the Housekeeping Supervisor to ensure rooms are serviced on time and with the relevant personal requirements. Act as the senior point of escalation for guest complaints and service recovery, resolving issues swiftly and to the guest's satisfaction. Liaise and coordinate with the Marketing team and Monastic Community on the receiving of donations. 2. Team Leadership & Management Set the standard, lead and motivate the Coordination team in the provision of a professional and excellent Benedictine guest experience. Liaise regularly with the Monastic Lead of Hospitality to ensure delivery of the Community s aims. Liaise regularly with the Guest Operations Manager and other on site team members to ensure the smooth delivery of services for all guest bookings. Participate in all Ampleforth Abbey Trust team meetings appropriate to the Role of Guest Relations Manager. Lead regular team meetings for the management of the team s workload and the delivery of efficient and proactive guest support services. Conduct regular performance reviews to develop the skills and personal development of the Coordination team members. Lead or arrange training for team members, appropriate to their role. Set clear performance targets for retreat and event bookings. Manage rotas and staffing levels and ensure appropriate cover including weekends and bank holidaysEnsure compliance in all aspects of Health and Safety, G.D.P.R. and Safeguarding in accordance with the Trust s Policies and Procedures . 3 . Reservations & Revenue Management Manage the booking calendar for Ampleforth Abbey Trust. Oversee all individual and group retreat reservations. Oversee the coordination of all group tours bookings. Optimise room occupancy and venue space utilization. Handle complex customer enquiries and escalations efficiently. Process invoices, deposits and final billing reports accurately. Track and report on key KPIs. Present monthly performance summaries and guest feedback analysis. 4. Conferences, Concerts & Events Management - Serve as the primary contact for all external hire arrangements. - Negotiate contracts, rates and terms for corporate conferences and events. - Coordinate ticketing, seating plans and logistics for events and concerts. - Liaise with internal and external caterers, audio visual technicians, and facilities teams for the smooth delivery of all events. - Manage the Event Coordinator and handover to the Operations team to ensure flawless on-site delivery of events. 5. Customer Experience & Quality Control - Ensure the Benedictine charism of Hospitality is at the heart of the guest experience. - Create a warm, welcoming, professional Benedictine guest experience for all guests. - Identify opportunities, including via guest feedback, to elevate service standards and enhance the guest experience, delivering and reviewing them on an ongoing basis. - Ensure special guest requirements and dietary needs are logged and delivered. - Ensure all health and safety compliance requirements and documentation are fulfilled across the guests experience. - Any other duties, as required by the Head of Guest Operations, Executive Team, Abbot or Monastery Lead for Hospitality, which pertain to the provision of a good guest experience at Ampleforth Abbey. About You - Previous experience in a similar role - Strong leadership and team management skills - Be a team player, flexible and reliable with a can-do attitude - Excellent guest service and communication abilities - Good organisational skills with excellent attention to detail - Strong problem-solving skills with the ability to manage multiple priorities. - Own transport required - Experience working in a heritage, visitor attraction, or faith-based setting - Interest in history, heritage, or monastic tradition - Calm, approachable, and professional manner - Respect and support for the spiritual and historic nature of the Abbey - Ability to work in a sometimes quiet, reflective environment Working Conditions - Includes weekends, bank holidays, and occasional events - Fast-paced environment during peak visitor seasons Benefits - Up to 8% employer-matched pension - Life assurance - Free lunch during working hours - Free on-site parking - 20% discount at the Tea room and Abbey Shop - Cycle to Work Scheme - Christmas Closure - Historic Houses and Yorkshire Great Houses, Castles and Gardens passes to borrow - Employee Assistance programme - Retail savings platform - 50% discount on fitness suite, swimming and other activities at St Albans Centre Ampleforth Abbey Trust is committed to the highest standards of safeguarding. All appointments are subject to an enhanced DBS check and satisfactory references. Interested? If you feel that you possess the relevant skills and experience, then please submit your CV for review. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Installation Coordinator Location: Near Aldermaston A well-established and growing business is seeking an organised and proactive Installation Coordinator to join its team. This is a varied role that will see you acting as the key point of contact between customers, engineers, and suppliers to ensure installations are planned and delivered efficiently. The successful candidate will be responsible for coordinating installation schedules, communicating with customers, liaising with engineering teams, and ensuring stock is available to meet project deadlines. Key Responsibilities Schedule and coordinate installation appointments with customers Liaise with engineering teams to plan and manage installation workloads Communicate with customers regarding appointments, updates, and project progress Monitor stock levels and chase suppliers to ensure materials are available when required Manage installation schedules and resolve any logistical issues Maintain accurate records and update internal systems Handle customer enquiries via telephone and email Support the wider operations team with administrative tasks Ensure a smooth and professional customer experience from booking through to installation Skills & Experience Required Previous experience within a coordination, scheduling, administration, customer service, or operations role Strong organisational skills with the ability to prioritise a busy workload Excellent communication and relationship-building skills Strong attention to detail and accuracy Confident using Microsoft Office packages, including Outlook and Excel Ability to remain calm under pressure and manage multiple tasks simultaneously A proactive and customer-focused approach This role would suit candidates from Administration, Scheduling, Service Coordination, Operations Support, Customer Service, Installations Coordination, or Planning backgrounds who enjoy a varied role and working closely with both customers and internal teams. Apply today Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Aug 09, 2026
Full time
Installation Coordinator Location: Near Aldermaston A well-established and growing business is seeking an organised and proactive Installation Coordinator to join its team. This is a varied role that will see you acting as the key point of contact between customers, engineers, and suppliers to ensure installations are planned and delivered efficiently. The successful candidate will be responsible for coordinating installation schedules, communicating with customers, liaising with engineering teams, and ensuring stock is available to meet project deadlines. Key Responsibilities Schedule and coordinate installation appointments with customers Liaise with engineering teams to plan and manage installation workloads Communicate with customers regarding appointments, updates, and project progress Monitor stock levels and chase suppliers to ensure materials are available when required Manage installation schedules and resolve any logistical issues Maintain accurate records and update internal systems Handle customer enquiries via telephone and email Support the wider operations team with administrative tasks Ensure a smooth and professional customer experience from booking through to installation Skills & Experience Required Previous experience within a coordination, scheduling, administration, customer service, or operations role Strong organisational skills with the ability to prioritise a busy workload Excellent communication and relationship-building skills Strong attention to detail and accuracy Confident using Microsoft Office packages, including Outlook and Excel Ability to remain calm under pressure and manage multiple tasks simultaneously A proactive and customer-focused approach This role would suit candidates from Administration, Scheduling, Service Coordination, Operations Support, Customer Service, Installations Coordination, or Planning backgrounds who enjoy a varied role and working closely with both customers and internal teams. Apply today Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Senior Service Co-ordinator Are you an experienced service coordinator with a strong background in forklift truck maintenance and field service operations? We are seeking a Senior Service Co-ordinator to lead and manage the scheduling, delivery and continuous improvement of our forklift truck service activity. This is a hands-on coordination role requiring technical understanding, excellent communication and proven ability to manage engineers, parts, and customer expectations. Key responsibilities - Coordinate and schedule planned maintenance, preventative service and reactive repairs for forklift truck fleets across multiple sites. - Manage and prioritise service calls, allocate engineers and resources to meet SLAs and customer requirements. - Act as primary point of contact for customers regarding service bookings, status updates and escalations. - Maintain accurate job records, service histories and parts usage in the service management system. - Monitor inventory of spare parts and consumables; raise purchase requests and manage supplier relationships to ensure timely availability - Ensure compliance with health & safety regulations and equipment safety standards; support engineer training and competency checks Skills and experience required - Proven experience as a service co-ordinator or similar role specifically coordinating forklift truck service and maintenance activities. - Strong technical understanding of forklift truck systems (hydraulics, electrical, engines) and common service/repair requirements. - Excellent organisational and prioritisation skills with the ability to manage a busy workload - Experience scheduling field engineers and managing parts logistics. - Good IT skills; experience with service management systems, MS Office (Excel/Outlook). - Clear, professional communicator with strong customer service skills. - Ability to work under pressure and manage escalations effectively. - Leadership skills with experience mentoring or supervising field technicians. - Relevant qualifications or trade background in mechanical or electrical engineering preferred; forklift service experience is desirable
Aug 08, 2026
Full time
Senior Service Co-ordinator Are you an experienced service coordinator with a strong background in forklift truck maintenance and field service operations? We are seeking a Senior Service Co-ordinator to lead and manage the scheduling, delivery and continuous improvement of our forklift truck service activity. This is a hands-on coordination role requiring technical understanding, excellent communication and proven ability to manage engineers, parts, and customer expectations. Key responsibilities - Coordinate and schedule planned maintenance, preventative service and reactive repairs for forklift truck fleets across multiple sites. - Manage and prioritise service calls, allocate engineers and resources to meet SLAs and customer requirements. - Act as primary point of contact for customers regarding service bookings, status updates and escalations. - Maintain accurate job records, service histories and parts usage in the service management system. - Monitor inventory of spare parts and consumables; raise purchase requests and manage supplier relationships to ensure timely availability - Ensure compliance with health & safety regulations and equipment safety standards; support engineer training and competency checks Skills and experience required - Proven experience as a service co-ordinator or similar role specifically coordinating forklift truck service and maintenance activities. - Strong technical understanding of forklift truck systems (hydraulics, electrical, engines) and common service/repair requirements. - Excellent organisational and prioritisation skills with the ability to manage a busy workload - Experience scheduling field engineers and managing parts logistics. - Good IT skills; experience with service management systems, MS Office (Excel/Outlook). - Clear, professional communicator with strong customer service skills. - Ability to work under pressure and manage escalations effectively. - Leadership skills with experience mentoring or supervising field technicians. - Relevant qualifications or trade background in mechanical or electrical engineering preferred; forklift service experience is desirable
Transport Planner - Exeter - Full Time - Permanent - £28,000 to £35,000 DOE Well Placed HR has been exclusively engaged by a successful logistics business in Devon to recruit a Transport Planner. This is an excellent opportunity for an experienced Transport Planner, Traffic Planner, Transport Coordinator or Transport Supervisor to join a busy operation and play a key role in the day to day running of the transport department. Working closely with the Transport Manager, you'll help keep vehicles, drivers and deliveries running efficiently. This is a business that genuinely values its people. It's a demanding operation and the working week reflects that, but you'll be joining a supportive management team who encourage development and believe in looking after their staff. The Role No two days are the same, but as Transport Planner you'll be at the heart of the operation, acting as the main point of contact for drivers and helping to keep everything running smoothly. Your responsibilities will include: - Speaking with drivers throughout the day, providing support and guidance - Planning container collections and deliveries - Allocating work and providing drivers with clear instructions - Tracking vehicles and locating loads - Adjusting transport plans as operational demands change - Liaising with customers and colleagues to coordinate deliveries - Resolving day to day operational issues - Supporting the Transport Manager with the smooth running of the department - Using transport management systems to oversee daily operations About You You'll ideally have: - Experience within transport, logistics, haulage or distribution - Strong planning, organisational and communication skills - Confidence working in a fast-paced environment - Good IT skills and experience using transport management software A practical, proactive approach and the ability to build positive relationships with drivers, customers and colleagues Experience within transport planning, traffic planning or transport coordination would be highly beneficial, but just as important is the right attitude, a willingness to learn and the desire to build a long-term career within logistics. If you're looking for a varied role where you'll be trusted with responsibility, supported by experienced managers and given the opportunity to develop your career, we'd be delighted to hear from you. For further details and to apply, please contact Dan Saunders quoting reference DS11156. This opportunity would suit candidates currently working as a Transport Planner, Traffic Planner, Transport Coordinator, Transport Supervisor, Logistics Coordinator or Fleet Coordinator. Applications are welcomed from individuals with experience in transport, logistics, haulage or distribution who are looking to develop their career within a fast-paced operational environment.
Aug 08, 2026
Full time
Transport Planner - Exeter - Full Time - Permanent - £28,000 to £35,000 DOE Well Placed HR has been exclusively engaged by a successful logistics business in Devon to recruit a Transport Planner. This is an excellent opportunity for an experienced Transport Planner, Traffic Planner, Transport Coordinator or Transport Supervisor to join a busy operation and play a key role in the day to day running of the transport department. Working closely with the Transport Manager, you'll help keep vehicles, drivers and deliveries running efficiently. This is a business that genuinely values its people. It's a demanding operation and the working week reflects that, but you'll be joining a supportive management team who encourage development and believe in looking after their staff. The Role No two days are the same, but as Transport Planner you'll be at the heart of the operation, acting as the main point of contact for drivers and helping to keep everything running smoothly. Your responsibilities will include: - Speaking with drivers throughout the day, providing support and guidance - Planning container collections and deliveries - Allocating work and providing drivers with clear instructions - Tracking vehicles and locating loads - Adjusting transport plans as operational demands change - Liaising with customers and colleagues to coordinate deliveries - Resolving day to day operational issues - Supporting the Transport Manager with the smooth running of the department - Using transport management systems to oversee daily operations About You You'll ideally have: - Experience within transport, logistics, haulage or distribution - Strong planning, organisational and communication skills - Confidence working in a fast-paced environment - Good IT skills and experience using transport management software A practical, proactive approach and the ability to build positive relationships with drivers, customers and colleagues Experience within transport planning, traffic planning or transport coordination would be highly beneficial, but just as important is the right attitude, a willingness to learn and the desire to build a long-term career within logistics. If you're looking for a varied role where you'll be trusted with responsibility, supported by experienced managers and given the opportunity to develop your career, we'd be delighted to hear from you. For further details and to apply, please contact Dan Saunders quoting reference DS11156. This opportunity would suit candidates currently working as a Transport Planner, Traffic Planner, Transport Coordinator, Transport Supervisor, Logistics Coordinator or Fleet Coordinator. Applications are welcomed from individuals with experience in transport, logistics, haulage or distribution who are looking to develop their career within a fast-paced operational environment.
An exciting opportunity has arisen for an Italian-speaking HR professional to join a growing global business on a 12-month maternity cover contract. Based in London, you'll play a key role in supporting HR operations across Europe, delivering expert payroll, recruitment, compliance, and employee support in a dynamic and people-focused environment. Client Details Our client is a leading global business with a strong international presence and a reputation for innovation and growth. Operating across multiple regions, they offer employees the opportunity to work in a dynamic, multicultural environment where autonomy and collaboration are highly valued. Description Key Responsibilities Manage monthly payroll administration, ensuring accuracy and compliance for employees across Italy and assigned regions. Provide end-to-end HR operational support throughout the employee lifecycle. Support recruitment activities in partnership with local stakeholders and Talent Acquisition teams. Coordinate onboarding and employee administration processes for new hires. Act as the first point of contact for HR queries, providing practical advice and guidance to managers and employees. Manage day-to-day low-level ER cases, escalating complex cases where appropriate. Support compliance with local employment legislation, company policies, and HR best practices. Maintain accurate employee records and HR documentation. Partner with regional managers to deliver effective HR solutions and support business objectives. Assist with labour relations, absence management, and other HR operational activities. Identify and resolve HR process gaps, driving continuous improvement across the function. Build strong relationships with stakeholders across multiple countries within a matrix organisation. Profile The Successful Applicant Will: Be fluent in both Italian and English (essential), with the confidence to support employees and stakeholders across Italy and the wider business. Have previous experience in an HR Coordinator or, HR Generalist role with exposure to payroll and HR operations. Demonstrate a strong understanding of the employee lifecycle, including recruitment, onboarding, employee relations, and HR administration. Be comfortable managing payroll processes and ensuring a high level of accuracy and compliance. Have experience working within a fast-paced, multi-site, or international environment. Be able to work independently, manage competing priorities, and take ownership of their workload. Possess excellent communication and relationship-building skills, with the ability to influence and support stakeholders at all levels. Be proactive, solutions-focused, and confident in handling day-to-day HR queries and challenges. Have strong organisational skills and exceptional attention to detail. Be comfortable learning new systems quickly and adapting to changing business needs. Previous experience in a regulated environment would be advantageous. Job Offer What's on Offer: Competitive salary of 35,000 - 40,000, depending on experience. 12-month fixed-term contract with a well-established international organisation operating across 45+ countries. A varied and hands-on HR role covering payroll, employee relations, recruitment, compliance, and HR operations. A supportive and collaborative team environment with the autonomy to manage your own workload. Hybrid working arrangement, with 3 days per week in the London office and 2 days working from home. The chance to develop broad HR generalist experience within a fast-paced and dynamic business. Full training provided on the company's internal HR systems and processes. The opportunity to make a real impact in a role where you will be a trusted HR partner to managers and employees across the region.
Aug 08, 2026
Contractor
An exciting opportunity has arisen for an Italian-speaking HR professional to join a growing global business on a 12-month maternity cover contract. Based in London, you'll play a key role in supporting HR operations across Europe, delivering expert payroll, recruitment, compliance, and employee support in a dynamic and people-focused environment. Client Details Our client is a leading global business with a strong international presence and a reputation for innovation and growth. Operating across multiple regions, they offer employees the opportunity to work in a dynamic, multicultural environment where autonomy and collaboration are highly valued. Description Key Responsibilities Manage monthly payroll administration, ensuring accuracy and compliance for employees across Italy and assigned regions. Provide end-to-end HR operational support throughout the employee lifecycle. Support recruitment activities in partnership with local stakeholders and Talent Acquisition teams. Coordinate onboarding and employee administration processes for new hires. Act as the first point of contact for HR queries, providing practical advice and guidance to managers and employees. Manage day-to-day low-level ER cases, escalating complex cases where appropriate. Support compliance with local employment legislation, company policies, and HR best practices. Maintain accurate employee records and HR documentation. Partner with regional managers to deliver effective HR solutions and support business objectives. Assist with labour relations, absence management, and other HR operational activities. Identify and resolve HR process gaps, driving continuous improvement across the function. Build strong relationships with stakeholders across multiple countries within a matrix organisation. Profile The Successful Applicant Will: Be fluent in both Italian and English (essential), with the confidence to support employees and stakeholders across Italy and the wider business. Have previous experience in an HR Coordinator or, HR Generalist role with exposure to payroll and HR operations. Demonstrate a strong understanding of the employee lifecycle, including recruitment, onboarding, employee relations, and HR administration. Be comfortable managing payroll processes and ensuring a high level of accuracy and compliance. Have experience working within a fast-paced, multi-site, or international environment. Be able to work independently, manage competing priorities, and take ownership of their workload. Possess excellent communication and relationship-building skills, with the ability to influence and support stakeholders at all levels. Be proactive, solutions-focused, and confident in handling day-to-day HR queries and challenges. Have strong organisational skills and exceptional attention to detail. Be comfortable learning new systems quickly and adapting to changing business needs. Previous experience in a regulated environment would be advantageous. Job Offer What's on Offer: Competitive salary of 35,000 - 40,000, depending on experience. 12-month fixed-term contract with a well-established international organisation operating across 45+ countries. A varied and hands-on HR role covering payroll, employee relations, recruitment, compliance, and HR operations. A supportive and collaborative team environment with the autonomy to manage your own workload. Hybrid working arrangement, with 3 days per week in the London office and 2 days working from home. The chance to develop broad HR generalist experience within a fast-paced and dynamic business. Full training provided on the company's internal HR systems and processes. The opportunity to make a real impact in a role where you will be a trusted HR partner to managers and employees across the region.
Black Cat Recruitment Ltd
Wednesbury, West Midlands
Our client provides nationwide mobile servicing, maintenance, and repair for tail lifts and commercial vehicle equipment. With a team of highly trained engineers and a reputation for responsive, customer-focused service, they're now looking for two experienced Service Co-Ordinators to join their growing team. Role information: Salary - 27,000 per annum (starting figure and to be reviewed in 6 months post start date) Location - Wednesbury, West Midlands Hours of work - 37.5 hours per week with shifts either 07:30-16:00 or 8:30-17:00 The Service Coordinator plays a vital role in planning, coordinating, and supporting engineering operations to deliver high-quality service to customers. This role ensures accuracy in job scheduling, effective use of resources, customer communication, and profitability of service delivery. It requires a high level of attention to detail, organisational capability, and a proactive approach to managing engineer utilisation and customer expectations. Key Responsibilities (not limited to): Plan and schedule engineers to maximise utilisation and match skill sets using the skills matrix. Ensure correct hours are allocated to each job and confirm alignment with engineer availability. Hire engineering equipment such as towers as required for job completion. Gain appropriate authorisation from customers before job commencement. Keep customers updated throughout the job process and manage expectations clearly and professionally. Send accurate parts information to suppliers, including video links where applicable, to ensure correct parts are identified and ordered. Use customer-specific job platforms to update progress, submit estimates, final costs, and final invoices. Ensure data input is accurate, up-to-date, and compliant with agreed formats and timelines. Maintain robust internal job records aligned to the customer platforms. Cost jobs to maximise profitability while ensuring value for the customer. Ensure all job-related costs are captured and authorised appropriately. Support the invoicing process by ensuring all required details are submitted promptly. Work closely with mobile engineers, the customer care team, and the parts department to ensure smooth and efficient service delivery. Relay information from job notes accurately to relevant stakeholders for timely decision making. Act as a point of coordination between field teams and the office. The successful candidate will have the following key skills/experience: Essential: Proven experience in a service coordination, operations or scheduling role. Excellent planning and organisation skills with strong attention to detail. Confidence working across multiple digital platforms and databases. Strong communication skills across face-to-face, telephone, email, and Teams. Ability to manage multiple priorities and respond to changing situations. Customer-focused with a proactive problem-solving approach. Desirable: Experience within the commercial vehicle or tail lift industry. Knowledge of customer job platforms and costing systems. Understanding of service operations and engineer scheduling. If you are an experienced Service Co-Ordinator looking for your next challenge with a successful commercial vehicle specialist, we encourage you to apply today. Please submit your CV to be considered, and a member of our team will be in touch to discuss the opportunity further.
Aug 08, 2026
Full time
Our client provides nationwide mobile servicing, maintenance, and repair for tail lifts and commercial vehicle equipment. With a team of highly trained engineers and a reputation for responsive, customer-focused service, they're now looking for two experienced Service Co-Ordinators to join their growing team. Role information: Salary - 27,000 per annum (starting figure and to be reviewed in 6 months post start date) Location - Wednesbury, West Midlands Hours of work - 37.5 hours per week with shifts either 07:30-16:00 or 8:30-17:00 The Service Coordinator plays a vital role in planning, coordinating, and supporting engineering operations to deliver high-quality service to customers. This role ensures accuracy in job scheduling, effective use of resources, customer communication, and profitability of service delivery. It requires a high level of attention to detail, organisational capability, and a proactive approach to managing engineer utilisation and customer expectations. Key Responsibilities (not limited to): Plan and schedule engineers to maximise utilisation and match skill sets using the skills matrix. Ensure correct hours are allocated to each job and confirm alignment with engineer availability. Hire engineering equipment such as towers as required for job completion. Gain appropriate authorisation from customers before job commencement. Keep customers updated throughout the job process and manage expectations clearly and professionally. Send accurate parts information to suppliers, including video links where applicable, to ensure correct parts are identified and ordered. Use customer-specific job platforms to update progress, submit estimates, final costs, and final invoices. Ensure data input is accurate, up-to-date, and compliant with agreed formats and timelines. Maintain robust internal job records aligned to the customer platforms. Cost jobs to maximise profitability while ensuring value for the customer. Ensure all job-related costs are captured and authorised appropriately. Support the invoicing process by ensuring all required details are submitted promptly. Work closely with mobile engineers, the customer care team, and the parts department to ensure smooth and efficient service delivery. Relay information from job notes accurately to relevant stakeholders for timely decision making. Act as a point of coordination between field teams and the office. The successful candidate will have the following key skills/experience: Essential: Proven experience in a service coordination, operations or scheduling role. Excellent planning and organisation skills with strong attention to detail. Confidence working across multiple digital platforms and databases. Strong communication skills across face-to-face, telephone, email, and Teams. Ability to manage multiple priorities and respond to changing situations. Customer-focused with a proactive problem-solving approach. Desirable: Experience within the commercial vehicle or tail lift industry. Knowledge of customer job platforms and costing systems. Understanding of service operations and engineer scheduling. If you are an experienced Service Co-Ordinator looking for your next challenge with a successful commercial vehicle specialist, we encourage you to apply today. Please submit your CV to be considered, and a member of our team will be in touch to discuss the opportunity further.
