We are recruiting on behalf of our client for the position of Vehicle Service Advisor at their franchise-approved dealership in Witney, Oxfordshire. This is an excellent opportunity for experienced and aspiring Service Advisors to join a reputable, family-run business with over 40 years of success. Benefits for the successful Service Advisor: Basic salary up to 32,000 per annum, dependent on experience On-target earnings around 35,000 per annum including performance-related bonuses 22 days annual leave plus 8 bank holidays Full manufacturer-approved training programmes Company pension scheme Staff purchase discounts on fuel, vehicles, parts, services, and MOT tests Long-term career progression within a well-established family-run business Working hours from 7:45 am to 5:30 pm, Monday to Friday, with no weekends required Duties of the Service Advisor: Greet customers in the Service Department and manage customer expectations Liaise extensively with the workshop team to monitor work in progress Keep customers informed on the progress of their vehicle repairs and servicing Allocate workloads to Vehicle Technicians to ensure deadlines are met Upsell additional products and services where appropriate to enhance customer satisfaction Ensure a smooth customer journey from arrival to departure Maintain high standards of customer service and satisfaction at all times Requirements: Previous experience as a Service Advisor is beneficial but not essential Strong customer service skills with an ability to communicate effectively Well-organised with excellent time management skills IT literate; familiarity with systems such as Keyloop or Autoline is highly desirable A full UK driving licence with minimal points Ability to deliver exceptional customer service and handle multiple tasks efficiently A proactive approach to upselling and maximising workshop revenue This Vehicle Service Advisor role offers a rewarding career with a well-respected dealership, excellent earning potential, and ongoing professional development. If you are committed to delivering outstanding customer service and want to join a supportive team, this position is not to be missed. Contact Sarena Abbott, Automotive Recruitment Specialist at Perfect Placement covering Witney and Oxfordshire, today to discover more about this fantastic opportunity. Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job, let us help you find the one to take the first step towards your dream Motor Trade career.
Aug 12, 2026
Full time
We are recruiting on behalf of our client for the position of Vehicle Service Advisor at their franchise-approved dealership in Witney, Oxfordshire. This is an excellent opportunity for experienced and aspiring Service Advisors to join a reputable, family-run business with over 40 years of success. Benefits for the successful Service Advisor: Basic salary up to 32,000 per annum, dependent on experience On-target earnings around 35,000 per annum including performance-related bonuses 22 days annual leave plus 8 bank holidays Full manufacturer-approved training programmes Company pension scheme Staff purchase discounts on fuel, vehicles, parts, services, and MOT tests Long-term career progression within a well-established family-run business Working hours from 7:45 am to 5:30 pm, Monday to Friday, with no weekends required Duties of the Service Advisor: Greet customers in the Service Department and manage customer expectations Liaise extensively with the workshop team to monitor work in progress Keep customers informed on the progress of their vehicle repairs and servicing Allocate workloads to Vehicle Technicians to ensure deadlines are met Upsell additional products and services where appropriate to enhance customer satisfaction Ensure a smooth customer journey from arrival to departure Maintain high standards of customer service and satisfaction at all times Requirements: Previous experience as a Service Advisor is beneficial but not essential Strong customer service skills with an ability to communicate effectively Well-organised with excellent time management skills IT literate; familiarity with systems such as Keyloop or Autoline is highly desirable A full UK driving licence with minimal points Ability to deliver exceptional customer service and handle multiple tasks efficiently A proactive approach to upselling and maximising workshop revenue This Vehicle Service Advisor role offers a rewarding career with a well-respected dealership, excellent earning potential, and ongoing professional development. If you are committed to delivering outstanding customer service and want to join a supportive team, this position is not to be missed. Contact Sarena Abbott, Automotive Recruitment Specialist at Perfect Placement covering Witney and Oxfordshire, today to discover more about this fantastic opportunity. Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job, let us help you find the one to take the first step towards your dream Motor Trade career.
Customer Relations Specialist Are you a confident communicator who enjoys helping customers and being part of a fantastic and supportive Team. We are looking for an outbound CRM advisor to join our Aftersales operation to help us to continue to develop and grow our business while delivering outstanding levels of customer satisfaction. In this role you will use our modern CRM systems to make effective outbound calls to customers, follow up on service reminders and ensure every customer has an amazing experience during their journey through our Porsche Centre. If you enjoy speaking to customers, being exceptionally organised and working in a fast paced and positive environment then we would be delighted to hear from you. More about the role Making outbound calls to our customers using our CRM systems and data base. Following up on service reminders. Updating and managing our data base. Building positive relationships with our customers. Supporting our Aftersales Team to ensure we are delivering outstanding levels of customer satisfaction. What we are looking for Friendly and confident telephone manner. Strong communication and organisational skills. Comfortable and confident using computer systems and spreadsheets. Positive attitude and a Team focused mindset. • Previous customer service or call handling experience would be preferred but not essential Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Aug 12, 2026
Full time
Customer Relations Specialist Are you a confident communicator who enjoys helping customers and being part of a fantastic and supportive Team. We are looking for an outbound CRM advisor to join our Aftersales operation to help us to continue to develop and grow our business while delivering outstanding levels of customer satisfaction. In this role you will use our modern CRM systems to make effective outbound calls to customers, follow up on service reminders and ensure every customer has an amazing experience during their journey through our Porsche Centre. If you enjoy speaking to customers, being exceptionally organised and working in a fast paced and positive environment then we would be delighted to hear from you. More about the role Making outbound calls to our customers using our CRM systems and data base. Following up on service reminders. Updating and managing our data base. Building positive relationships with our customers. Supporting our Aftersales Team to ensure we are delivering outstanding levels of customer satisfaction. What we are looking for Friendly and confident telephone manner. Strong communication and organisational skills. Comfortable and confident using computer systems and spreadsheets. Positive attitude and a Team focused mindset. • Previous customer service or call handling experience would be preferred but not essential Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Jo b Title: Workshop Controller Location: Weston Super Mare (Office Based) Salary: Up to £34,000 (DOE) Job Type: Permanent, Monday Friday, 42.5hours pw Overview: Unify are thrilled to be recruiting for a Workshop Controller to join an established Plant Hire company focusing on the construction sector who are based in Weston Super Mare. You'll be the main point of contact for all workshop activity, coordinating and planning responses to breakdowns, servicing and routine maintenance. This is an excellent opportunity to join a company that is committed to employee development, offering ongoing training, career progression and long-term career opportunities. What s on Offer? Enhanced annual leave, increasing with length of service Workplace pension scheme Wellbeing support Refer-a-friend scheme Discounted retail and gift card scheme Paid volunteering days to support charities and community initiatives Additional paid leave for eligible Government-supported volunteering roles (e.g. Reservists) Eye care vouchers and annual flu vaccination vouchers Living Wage Accredited Employer Responsibilities: Take charge of allocating maintenance tasks to technicians, ensuring they are fully equipped with the right tools, parts and information to deliver top-quality fixes on the first attempt. Oversee the involvement of external engineers and service providers, including handling purchase orders and processing invoices. Plan and schedule regular servicing and compliance inspections to minimise unplanned downtime and keep everything operating smoothly. Collaborate closely with the equipment hire team to manage fleet availability and arrange backup machinery when required. Investigate and process damage-related repairs, including identifying chargeable issues, sourcing replacement components, and issuing invoices accordingly. Maintain accurate and up-to-date logs for repairs, servicing history, stock levels, and maintenance schedules. What do I need? Proven experience in a Service Coordination, Customer Service, Service Advisor or Workshop Support role preferably within construction plant, car dealership, equipment hires or a similarly fast-paced environment. Excellent organisational skills with the ability to juggle competing priorities and stay calm under pressure. Confident and clear communicator, both on calls and via email. Competency in Microsoft Office and familiarity with digital maintenance or asset tracking tools.
Aug 12, 2026
Full time
Jo b Title: Workshop Controller Location: Weston Super Mare (Office Based) Salary: Up to £34,000 (DOE) Job Type: Permanent, Monday Friday, 42.5hours pw Overview: Unify are thrilled to be recruiting for a Workshop Controller to join an established Plant Hire company focusing on the construction sector who are based in Weston Super Mare. You'll be the main point of contact for all workshop activity, coordinating and planning responses to breakdowns, servicing and routine maintenance. This is an excellent opportunity to join a company that is committed to employee development, offering ongoing training, career progression and long-term career opportunities. What s on Offer? Enhanced annual leave, increasing with length of service Workplace pension scheme Wellbeing support Refer-a-friend scheme Discounted retail and gift card scheme Paid volunteering days to support charities and community initiatives Additional paid leave for eligible Government-supported volunteering roles (e.g. Reservists) Eye care vouchers and annual flu vaccination vouchers Living Wage Accredited Employer Responsibilities: Take charge of allocating maintenance tasks to technicians, ensuring they are fully equipped with the right tools, parts and information to deliver top-quality fixes on the first attempt. Oversee the involvement of external engineers and service providers, including handling purchase orders and processing invoices. Plan and schedule regular servicing and compliance inspections to minimise unplanned downtime and keep everything operating smoothly. Collaborate closely with the equipment hire team to manage fleet availability and arrange backup machinery when required. Investigate and process damage-related repairs, including identifying chargeable issues, sourcing replacement components, and issuing invoices accordingly. Maintain accurate and up-to-date logs for repairs, servicing history, stock levels, and maintenance schedules. What do I need? Proven experience in a Service Coordination, Customer Service, Service Advisor or Workshop Support role preferably within construction plant, car dealership, equipment hires or a similarly fast-paced environment. Excellent organisational skills with the ability to juggle competing priorities and stay calm under pressure. Confident and clear communicator, both on calls and via email. Competency in Microsoft Office and familiarity with digital maintenance or asset tracking tools.
Our client, a well-established multi-franchise approved car dealership in Cardiff, is seeking an experienced Assistant Service Manager to join their team due to ongoing business expansion. This is a prestigious opportunity for a professional individual looking to develop their career within a reputable motor trade organisation. The successful Assistant Service Manager will play a vital role in maintaining high standards of customer service and operational efficiency. Benefits for the successful Assistant Service Manager will include: Basic salary up to 35,000 per annum, dependent on experience and current earnings On-target earnings of approximately 40,000 per year, subject to achieving customer service scores and labour sales targets 22 days annual leave plus bank holidays, increasing to 25 days with length of service Workplace pension scheme Staff purchase discounts on cars, parts, servicing, and labour Manufacturer-accredited training programmes Expenses paid for bi-annual staff events such as summer and Christmas parties Achievement events and team meals Long-term career development within a reputable dealer group with over 60 years of industry experience Duties as an Assistant Service Manager: Assist in managing a busy service department, reporting directly to the Service Manager Oversee and motivate a large service team to deliver excellent customer service Ensure the efficient operation of the service reception, including customer bookings and needs Maximise workshop utilisation and labour sales, contributing to departmental performance Support and organise departmental processes and administration Work on the front desk as needed, handling customer enquiries and bookings Maintain high standards of customer satisfaction and operational efficiency Collaborate with the team to meet volume throughput targets, which typically include 80 vehicles daily and approximately 7 recoveries per day Assist with staff training and ongoing professional development Requirements for the Assistant Service Manager will include: Proven experience as a Senior Service Advisor, Assistant Service Manager, or similar role within a dealership environment Familiarity with high-volume service operations, ideally within a dealership setting Strong organisational and communication skills Ability to work efficiently under pressure in a busy environment Full UK driving licence, preferably with minimal points Living within a commutable distance to Cardiff or nearby area Demonstrated leadership and team management skills A professional attitude and a commitment to delivering excellent customer service This is a well-supported role within a respected organisation, offering excellent scope for progression and development. If you are an experienced assistant service professional seeking a new challenge within a thriving dealership, this opportunity is highly recommended. Contact Harry Thaxton-Woodcock, Automotive Recruitment Specialist at Perfect Placement covering Cardiff and South Wales, today to discover more about this fantastic opportunity. Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job, let us help you find the one to take the first step towards your dream Motor Trade career.
Aug 12, 2026
Full time
Our client, a well-established multi-franchise approved car dealership in Cardiff, is seeking an experienced Assistant Service Manager to join their team due to ongoing business expansion. This is a prestigious opportunity for a professional individual looking to develop their career within a reputable motor trade organisation. The successful Assistant Service Manager will play a vital role in maintaining high standards of customer service and operational efficiency. Benefits for the successful Assistant Service Manager will include: Basic salary up to 35,000 per annum, dependent on experience and current earnings On-target earnings of approximately 40,000 per year, subject to achieving customer service scores and labour sales targets 22 days annual leave plus bank holidays, increasing to 25 days with length of service Workplace pension scheme Staff purchase discounts on cars, parts, servicing, and labour Manufacturer-accredited training programmes Expenses paid for bi-annual staff events such as summer and Christmas parties Achievement events and team meals Long-term career development within a reputable dealer group with over 60 years of industry experience Duties as an Assistant Service Manager: Assist in managing a busy service department, reporting directly to the Service Manager Oversee and motivate a large service team to deliver excellent customer service Ensure the efficient operation of the service reception, including customer bookings and needs Maximise workshop utilisation and labour sales, contributing to departmental performance Support and organise departmental processes and administration Work on the front desk as needed, handling customer enquiries and bookings Maintain high standards of customer satisfaction and operational efficiency Collaborate with the team to meet volume throughput targets, which typically include 80 vehicles daily and approximately 7 recoveries per day Assist with staff training and ongoing professional development Requirements for the Assistant Service Manager will include: Proven experience as a Senior Service Advisor, Assistant Service Manager, or similar role within a dealership environment Familiarity with high-volume service operations, ideally within a dealership setting Strong organisational and communication skills Ability to work efficiently under pressure in a busy environment Full UK driving licence, preferably with minimal points Living within a commutable distance to Cardiff or nearby area Demonstrated leadership and team management skills A professional attitude and a commitment to delivering excellent customer service This is a well-supported role within a respected organisation, offering excellent scope for progression and development. If you are an experienced assistant service professional seeking a new challenge within a thriving dealership, this opportunity is highly recommended. Contact Harry Thaxton-Woodcock, Automotive Recruitment Specialist at Perfect Placement covering Cardiff and South Wales, today to discover more about this fantastic opportunity. Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job, let us help you find the one to take the first step towards your dream Motor Trade career.
We are recruiting on behalf of one of our clients, a leading national housebuilder, for an enthusiastic and customer-focused New Homes Sales Advisor. This is an exciting opportunity for a driven sales professional who thrives in a target-driven environment and is passionate about delivering exceptional customer service. Candidates must be happy to commute across the Canterbury, Sittingbourne, and Ramsgate areas. Previous new homes sales experience is preferred, although applicants from other customer-focused sales backgrounds will also be considered. As a New Homes Sales Advisor, you will guide customers through every stage of the home-buying journey, from initial enquiry through to reservation, ensuring an outstanding customer experience while achieving sales targets. Key Responsibilities You will deliver an exceptional customer experience throughout the sales process, building strong relationships with prospective purchasers and understanding their individual needs. You will proactively follow up enquiries, converting leads into site visits and reservations, while developing an excellent knowledge of the local area, housing developments, and market conditions. You will confidently present homes, specifications, incentives and purchasing options to maximise sales opportunities, achieve individual and team sales targets, and ensure all sales administration and customer records are accurate and up to date. About You Previous new homes sales experience is preferred; however, we will also consider candidates with a proven sales background in a customer-focused environment such as housebuilding, estate agency, retail, hospitality, banking, or similar sectors. You will have excellent communication, negotiation, and relationship-building skills, be commercially minded with the drive to achieve and exceed sales targets and possess strong organisational skills with the ability to work independently. A proactive attitude, good IT skills, a full UK driving licence and access to a vehicle are essential. You must be available to work weekends, bank holidays and travel across the region when required. What's on Offer A competitive basic salary, uncapped bonus scheme, private medical insurance, 26 days' annual leave increasing with length of service, a flexible benefits package, enhanced family-friendly policies, ongoing training and development, excellent career progression opportunities, and a supportive, inclusive working environment with a leading national housebuilder.
Aug 12, 2026
Full time
We are recruiting on behalf of one of our clients, a leading national housebuilder, for an enthusiastic and customer-focused New Homes Sales Advisor. This is an exciting opportunity for a driven sales professional who thrives in a target-driven environment and is passionate about delivering exceptional customer service. Candidates must be happy to commute across the Canterbury, Sittingbourne, and Ramsgate areas. Previous new homes sales experience is preferred, although applicants from other customer-focused sales backgrounds will also be considered. As a New Homes Sales Advisor, you will guide customers through every stage of the home-buying journey, from initial enquiry through to reservation, ensuring an outstanding customer experience while achieving sales targets. Key Responsibilities You will deliver an exceptional customer experience throughout the sales process, building strong relationships with prospective purchasers and understanding their individual needs. You will proactively follow up enquiries, converting leads into site visits and reservations, while developing an excellent knowledge of the local area, housing developments, and market conditions. You will confidently present homes, specifications, incentives and purchasing options to maximise sales opportunities, achieve individual and team sales targets, and ensure all sales administration and customer records are accurate and up to date. About You Previous new homes sales experience is preferred; however, we will also consider candidates with a proven sales background in a customer-focused environment such as housebuilding, estate agency, retail, hospitality, banking, or similar sectors. You will have excellent communication, negotiation, and relationship-building skills, be commercially minded with the drive to achieve and exceed sales targets and possess strong organisational skills with the ability to work independently. A proactive attitude, good IT skills, a full UK driving licence and access to a vehicle are essential. You must be available to work weekends, bank holidays and travel across the region when required. What's on Offer A competitive basic salary, uncapped bonus scheme, private medical insurance, 26 days' annual leave increasing with length of service, a flexible benefits package, enhanced family-friendly policies, ongoing training and development, excellent career progression opportunities, and a supportive, inclusive working environment with a leading national housebuilder.
Contact Centre Customer Advisor We are seeking an experienced Contact Centre Customer Advisor to join our highly respected and desirable client based in Milton Keynes. This is an excellent opportunity for a customer-focused individual looking for a long-term career opportunity with potential for a permanent position. The Role You will be the first point of contact for customers, managing enquiries via phone, email, live chat and social media. Working as part of a busy customer service team, you'll provide accurate information, resolve queries efficiently and deliver an exceptional customer experience. Key Responsibilities Manage multi-channel customer enquiries. Resolve queries or escalate where required. Maintain accurate records using Microsoft Dynamics. Support customers with enquiries relating to their current account. Meet service level agreements and quality standards. Work collaboratively with internal teams to deliver excellent service. Working Hours Week 1: 8:30am - 4:30pm Week 2: 9:30am - 5:30pm Flexibility required to work occasional shifts between 6:00am and 6:00pm during busy periods. Overtime available. Hybrid - 3 days in the office and 2 days work from home About You Previous contact centre or customer service experience. Excellent communication skills. Strong IT skills, including Microsoft Office and CRM systems. Experience handling phone, email, live chat and social media enquiries. Ability to work under pressure and manage priorities effectively. Team player with a proactive approach. Apply today for an immediate start! Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
Aug 12, 2026
Seasonal
Contact Centre Customer Advisor We are seeking an experienced Contact Centre Customer Advisor to join our highly respected and desirable client based in Milton Keynes. This is an excellent opportunity for a customer-focused individual looking for a long-term career opportunity with potential for a permanent position. The Role You will be the first point of contact for customers, managing enquiries via phone, email, live chat and social media. Working as part of a busy customer service team, you'll provide accurate information, resolve queries efficiently and deliver an exceptional customer experience. Key Responsibilities Manage multi-channel customer enquiries. Resolve queries or escalate where required. Maintain accurate records using Microsoft Dynamics. Support customers with enquiries relating to their current account. Meet service level agreements and quality standards. Work collaboratively with internal teams to deliver excellent service. Working Hours Week 1: 8:30am - 4:30pm Week 2: 9:30am - 5:30pm Flexibility required to work occasional shifts between 6:00am and 6:00pm during busy periods. Overtime available. Hybrid - 3 days in the office and 2 days work from home About You Previous contact centre or customer service experience. Excellent communication skills. Strong IT skills, including Microsoft Office and CRM systems. Experience handling phone, email, live chat and social media enquiries. Ability to work under pressure and manage priorities effectively. Team player with a proactive approach. Apply today for an immediate start! Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
Bring Your Organisation Skills to a Team That Values Them Reception & Service Administrator Location: Wandsworth Salary: £28,000 + Bonus (up to £500 per month) Are you an organised, customer-focused administrator looking to join a busy, professional main dealership? We're recruiting on behalf of our client for a Reception & Service Administrator to become a key part of their friendly and supportive aftersales team. This is a varied role where no two days are the same. You'll be the welcoming face of the business while providing essential administrative support to the Service Department, helping to ensure everything runs smoothly behind the scenes. Key Responsibilities Meeting and greeting customers in a professional and friendly manner. Managing reception duties, including handling calls and enquiries. Preparing service job cards. Supporting the Service Advisors with day-to-day administration. Using Keyloop/DMS to manage customer and vehicle information. Providing general administrative support across the aftersales department. About You Previous administration and/or reception experience within the motor trade is desirable. Experience using Keyloop would be an advantage. Excellent communication and organisational skills. Confident using computer systems and managing multiple tasks. A positive, proactive attitude and willingness to support the wider team. What's on Offer? Basic salary of £28,000 Monthly bonus of up to £500 Monday to Friday only 8:00am to 5:30pm (42.5 hours per week) 22 days' annual leave plus Bank Holidays Your birthday off The opportunity to join a well-established, reputable main dealership with excellent long-term career prospects. If you're looking for a stable, rewarding role within a successful dealership where your organisational skills and customer service will make a real impact, we'd love to hear from you. Apply today for immediate consideration. Other Opportunities & Referral Scheme If this role isn t quite right but you re looking for something else in the automotive sector, please get in touch at ASI Automotive Recruitment we re committed to finding the right opportunity for you. We also offer a £75 voucher referral reward if you recommend a candidate who we successfully place. Confidential Job Search Silent Search Looking for a new role but want to keep things private? With Silent Search , your details remain anonymous until interview stage. We will always speak with you before submitting your CV to any client, so please ensure your contact details are up to date. If you d like to learn more, please send your current CV and get in touch.
Aug 12, 2026
Full time
Bring Your Organisation Skills to a Team That Values Them Reception & Service Administrator Location: Wandsworth Salary: £28,000 + Bonus (up to £500 per month) Are you an organised, customer-focused administrator looking to join a busy, professional main dealership? We're recruiting on behalf of our client for a Reception & Service Administrator to become a key part of their friendly and supportive aftersales team. This is a varied role where no two days are the same. You'll be the welcoming face of the business while providing essential administrative support to the Service Department, helping to ensure everything runs smoothly behind the scenes. Key Responsibilities Meeting and greeting customers in a professional and friendly manner. Managing reception duties, including handling calls and enquiries. Preparing service job cards. Supporting the Service Advisors with day-to-day administration. Using Keyloop/DMS to manage customer and vehicle information. Providing general administrative support across the aftersales department. About You Previous administration and/or reception experience within the motor trade is desirable. Experience using Keyloop would be an advantage. Excellent communication and organisational skills. Confident using computer systems and managing multiple tasks. A positive, proactive attitude and willingness to support the wider team. What's on Offer? Basic salary of £28,000 Monthly bonus of up to £500 Monday to Friday only 8:00am to 5:30pm (42.5 hours per week) 22 days' annual leave plus Bank Holidays Your birthday off The opportunity to join a well-established, reputable main dealership with excellent long-term career prospects. If you're looking for a stable, rewarding role within a successful dealership where your organisational skills and customer service will make a real impact, we'd love to hear from you. Apply today for immediate consideration. Other Opportunities & Referral Scheme If this role isn t quite right but you re looking for something else in the automotive sector, please get in touch at ASI Automotive Recruitment we re committed to finding the right opportunity for you. We also offer a £75 voucher referral reward if you recommend a candidate who we successfully place. Confidential Job Search Silent Search Looking for a new role but want to keep things private? With Silent Search , your details remain anonymous until interview stage. We will always speak with you before submitting your CV to any client, so please ensure your contact details are up to date. If you d like to learn more, please send your current CV and get in touch.
We are looking for a part time Customer Service Advisor to join us in our mission of delivering quality outdoor products such as log cabins, garden offices, sheds and gazebos designed with care, built to last, and made to make our customers smile! Who We Are: Established in 1994, Dunster House Ltd is a proud, family-run business that s continuing to grow and evolve. Last year alone, we ve expanded even further opening four new sites and now employing over 650 amazing people across 15 locations across the UK. For more than 30 years, we ve been passionate about designing, manufacturing, and retailing quality garden lifestyle products that help our customers make the most of their outdoor spaces. As garden building specialists, we re proud to deliver our products directly to our customers using our very own fleet, ensuring care and quality every step of the way. To find out more about Dunster House Ltd, visit our website. The Role: This job is based out of our Bedford HQ MK41 0LF and provides friendly, efficient support to customers by handling enquiries, resolving issues, and ensuring a positive service experience. This role is ideal for a school leaver or someone looking to work some extra hours over the weekend with flexibility to work some hours in the week when required. Role Overview: Customer Communication: Gather information from customers regarding their queries and provide clear, professional, and timely written responses via email or the company s ticketing system. After-Delivery Support: Handle all post-delivery enquiries, including return requests, assembly and technical assistance, documentation, and replacement parts, ensuring each case is managed to completion. Collaboration and Coordination: Liaise effectively with internal teams including the Design Department, Factory Liaison Managers, and Logistics to resolve customer issues and gather required information. Replacement Parts and Documentation: Prepare and process customer orders for replacement or spare parts. Cross-Departmental Investigation: Investigate customer queries by working collaboratively with all relevant departments to identify causes and implement solutions. Organise and track transfers and deliveries with appropriate departments to ensure timely dispatch and communication to customers. Independent and Team Working: Demonstrate confidence in working independently to manage individual workloads while contributing effectively within a collaborative team Requirements: Proven experience in customer service, preferably within an after-sales or logistical support environment. Proficient in using MS office suite and role appropriate software Strong written communication skills Excellent organisation and time-management skills Ability to multitask and prioritise within a fast-paced environment What We Offer: 6-month temporary contract with the potential to become permanent Minimum working hours: Saturdays 09:00-17:00 and Sundays 10:00-16:00, flexibility to pick up shifts during the week is desirable £28,000 (pro-rated for part time hours) 29 days holiday including bank holidays (pro-rated for part time hours) Referral Programme
Aug 12, 2026
Full time
We are looking for a part time Customer Service Advisor to join us in our mission of delivering quality outdoor products such as log cabins, garden offices, sheds and gazebos designed with care, built to last, and made to make our customers smile! Who We Are: Established in 1994, Dunster House Ltd is a proud, family-run business that s continuing to grow and evolve. Last year alone, we ve expanded even further opening four new sites and now employing over 650 amazing people across 15 locations across the UK. For more than 30 years, we ve been passionate about designing, manufacturing, and retailing quality garden lifestyle products that help our customers make the most of their outdoor spaces. As garden building specialists, we re proud to deliver our products directly to our customers using our very own fleet, ensuring care and quality every step of the way. To find out more about Dunster House Ltd, visit our website. The Role: This job is based out of our Bedford HQ MK41 0LF and provides friendly, efficient support to customers by handling enquiries, resolving issues, and ensuring a positive service experience. This role is ideal for a school leaver or someone looking to work some extra hours over the weekend with flexibility to work some hours in the week when required. Role Overview: Customer Communication: Gather information from customers regarding their queries and provide clear, professional, and timely written responses via email or the company s ticketing system. After-Delivery Support: Handle all post-delivery enquiries, including return requests, assembly and technical assistance, documentation, and replacement parts, ensuring each case is managed to completion. Collaboration and Coordination: Liaise effectively with internal teams including the Design Department, Factory Liaison Managers, and Logistics to resolve customer issues and gather required information. Replacement Parts and Documentation: Prepare and process customer orders for replacement or spare parts. Cross-Departmental Investigation: Investigate customer queries by working collaboratively with all relevant departments to identify causes and implement solutions. Organise and track transfers and deliveries with appropriate departments to ensure timely dispatch and communication to customers. Independent and Team Working: Demonstrate confidence in working independently to manage individual workloads while contributing effectively within a collaborative team Requirements: Proven experience in customer service, preferably within an after-sales or logistical support environment. Proficient in using MS office suite and role appropriate software Strong written communication skills Excellent organisation and time-management skills Ability to multitask and prioritise within a fast-paced environment What We Offer: 6-month temporary contract with the potential to become permanent Minimum working hours: Saturdays 09:00-17:00 and Sundays 10:00-16:00, flexibility to pick up shifts during the week is desirable £28,000 (pro-rated for part time hours) 29 days holiday including bank holidays (pro-rated for part time hours) Referral Programme
Join us as a Credit Controller at our HQ in Camberley and become part of a collaborative, fast-paced Finance & Operations team during an exciting period of transformation and growth. This is an excellent opportunity for an experienced Credit Controller or Accounts Receivable professional to maximise cash collections, reduce aged debt, resolve customer account queries, and deliver outstanding customer service across a varied customer portfolio. You will work closely with wider business units to maintain strong relationships while achieving commercial goals. As new systems and processes are introduced from April 2026, you ll also have the opportunity to contribute ideas, improve workflows, and support operational change. Role: Credit Controller aka Accounts Receivable Assistant, Collections Advisor, Credit Control Administrator, Cash Collections Specialist Location: Camberley, Surrey (Hybrid working 3 days per week in the office) Salary: £31k base salary + great benefits We re looking for someone with previous Credit Control or Accounts Receivable experience, excellent communication skills, strong attention to detail, and a proactive, customer-focused approach. You should be organised, numerically confident, able to work under pressure, and comfortable managing multiple priorities. Experience with Oracle and ServiceNow would be advantageous. Sound like you? Keen to apply? CLICK APPLY and send through a copy of a CV.
Aug 12, 2026
Full time
Join us as a Credit Controller at our HQ in Camberley and become part of a collaborative, fast-paced Finance & Operations team during an exciting period of transformation and growth. This is an excellent opportunity for an experienced Credit Controller or Accounts Receivable professional to maximise cash collections, reduce aged debt, resolve customer account queries, and deliver outstanding customer service across a varied customer portfolio. You will work closely with wider business units to maintain strong relationships while achieving commercial goals. As new systems and processes are introduced from April 2026, you ll also have the opportunity to contribute ideas, improve workflows, and support operational change. Role: Credit Controller aka Accounts Receivable Assistant, Collections Advisor, Credit Control Administrator, Cash Collections Specialist Location: Camberley, Surrey (Hybrid working 3 days per week in the office) Salary: £31k base salary + great benefits We re looking for someone with previous Credit Control or Accounts Receivable experience, excellent communication skills, strong attention to detail, and a proactive, customer-focused approach. You should be organised, numerically confident, able to work under pressure, and comfortable managing multiple priorities. Experience with Oracle and ServiceNow would be advantageous. Sound like you? Keen to apply? CLICK APPLY and send through a copy of a CV.
Service Advisor Location: Stratford - Upon - Avon Salary: Competitive Salary + £35,000 OTE Bonus Hours: Full-Time, Permanent Looking for your next opportunity in a busy, dealership where your customer service skills are genuinely valued? This is an excellent opportunity for an experienced Service Advisor / Automotive Service Advisor to join a successful dealership in Stratford. You'll be the vital link between customers and the workshop, ensuring every customer receives a first-class experience from booking through to vehicle collection. Working within a supportive Aftersales team, you'll benefit from ongoing manufacturer training, career development opportunities and the chance to build a long-term career with a well-established automotive retailer. What's In It For You? Competitive Basic Salary with Bonus Potential Manufacturer Training & Accreditation Genuine Career Progression Opportunities Employee Discounts on Vehicles, Servicing & Parts Supportive Team Environment Long-Term Career Stability The Role As a Service Advisor, you'll be responsible for delivering an exceptional customer experience while ensuring the workshop operates efficiently. Your responsibilities will include: Welcoming customers and discussing their servicing and repair requirements Booking vehicles into the workshop and managing repair schedules Liaising with technicians throughout the repair process Keeping customers updated on vehicle progress and obtaining repair authorisations Preparing accurate repair orders and invoices Promoting additional products and services where appropriate Delivering outstanding customer service from vehicle drop-off through to collection Building long-lasting customer relationships to encourage repeat business About You We're looking for someone who has: Previous experience as a Service Advisor / Automotive Service Advisor / Aftersales Advisor Excellent communication and customer service skills Strong organisational skills with the ability to prioritise a busy workload A positive, team-focused attitude Good IT and administrative skills Full UK Driving Licence (preferred) Automotive experience is highly desirable, although candidates with strong customer service experience looking to move into the motor trade may also be considered. Apply Today If you're looking to join a dealership that offers excellent training, career progression and the opportunity to work with a great automotive brand, we'd love to hear from you. For more information or to apply for this Service Advisor position, please contact Kieran at Auto Skills UK quoting Job Reference 54342.
Aug 12, 2026
Full time
Service Advisor Location: Stratford - Upon - Avon Salary: Competitive Salary + £35,000 OTE Bonus Hours: Full-Time, Permanent Looking for your next opportunity in a busy, dealership where your customer service skills are genuinely valued? This is an excellent opportunity for an experienced Service Advisor / Automotive Service Advisor to join a successful dealership in Stratford. You'll be the vital link between customers and the workshop, ensuring every customer receives a first-class experience from booking through to vehicle collection. Working within a supportive Aftersales team, you'll benefit from ongoing manufacturer training, career development opportunities and the chance to build a long-term career with a well-established automotive retailer. What's In It For You? Competitive Basic Salary with Bonus Potential Manufacturer Training & Accreditation Genuine Career Progression Opportunities Employee Discounts on Vehicles, Servicing & Parts Supportive Team Environment Long-Term Career Stability The Role As a Service Advisor, you'll be responsible for delivering an exceptional customer experience while ensuring the workshop operates efficiently. Your responsibilities will include: Welcoming customers and discussing their servicing and repair requirements Booking vehicles into the workshop and managing repair schedules Liaising with technicians throughout the repair process Keeping customers updated on vehicle progress and obtaining repair authorisations Preparing accurate repair orders and invoices Promoting additional products and services where appropriate Delivering outstanding customer service from vehicle drop-off through to collection Building long-lasting customer relationships to encourage repeat business About You We're looking for someone who has: Previous experience as a Service Advisor / Automotive Service Advisor / Aftersales Advisor Excellent communication and customer service skills Strong organisational skills with the ability to prioritise a busy workload A positive, team-focused attitude Good IT and administrative skills Full UK Driving Licence (preferred) Automotive experience is highly desirable, although candidates with strong customer service experience looking to move into the motor trade may also be considered. Apply Today If you're looking to join a dealership that offers excellent training, career progression and the opportunity to work with a great automotive brand, we'd love to hear from you. For more information or to apply for this Service Advisor position, please contact Kieran at Auto Skills UK quoting Job Reference 54342.
At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. EY's Financial Services practice is a unique industry-focused business unit that provides a broad range of integrated services to financial institutions and other capital markets participants, including banks, insurers, wealth and asset managers and government. EY UK's Remediation Team works across all sectors on a broad range of engagements with a diverse portfolio of clients, delivering consultancy services and support focused on the execution of remediation programmes and the management of regulatory risk. The team focuses on delivering some of the industry's largest and most complex remediation programmes. This includes supporting firms in qualifying potential issues, root cause analysis, as well as designing and implementing past business reviews and redress schemes to remediate consumer harm. The opportunity Our objective is to continue being the market leader in delivering large-scale, complex remediation programmes within the Financial Services sector. We collaborate and work closely with teams across EY to design and execute technology-enabled delivery solutions that bring structure, pace and control to high profile programmes for our clients, while also building and deepening senior client relationships and identifying opportunities to support clients across the remediation lifecycle. As a Director, you will play a pivotal role in shaping EY's remediation delivery strategy, taking end-to-end accountability for programme set-up and execution, and acting as a trusted adviser to senior client stakeholders on delivery approach, governance, risks and good customer outcomes. You will also be expected to originate and shape new opportunities, lead pursuits and proposals, and bring the best of EY to clients through strong relationship management and market-facing insight. Your key responsibilities As a Director within the Remediation Team, you will lead complex multi-workstream programmes from mobilisation through to closure, setting the delivery strategy, establishing governance and controls, and assuring high quality outcomes. Typical engagements include leading, directing and assuring the design, implementation or review of: Past business reviews and large-scale remediation programmes for firms Programme design and control, including integrated plans, dependencies, RAID management, milestones, and operational execution Governance and operating rhythm, steering committees, working groups, decision forums, and clear escalation pathways Performance management and reporting including MI and insights, outcome tracking, executive dashboards and Board level reporting Resource and financial management comprising budgeting, forecasting, capacity planning, and commercial oversight Workstream leadership across multi disciplinary teams (operations, technology, data, risk) to deliver at pace Quality management incorporating assurance frameworks, outcome testing and continuous improvement across delivery lifecycle Delivery of FCA agreed actions including Section 166 reviews and Skilled Person engagements Development of programme artefacts, including policy frameworks, remediation principles and redress methodologies to scale repeatable delivery Originating, shaping and leading significant business development opportunities for new and existing clients The successful candidate will be expected to: Provide visible leadership across EY's largest and most complex remediation programmes, acting as the primary point of accountability for delivery, quality and outcomes Be a very established Programme Manager with significant experience of setting up and delivering large scale remediation programmes Set the overall programme strategy and delivery approach, including mobilisation, governance design, delivery controls, reporting and assurance Lead multiple workstreams and engagement teams concurrently, ensuring clear ownership, strong delivery cadence, and effective decision making discipline Own commercial performance and programme control, including budgeting, resourcing, risk management and contractual delivery commitments Translate complex regulatory expectations into actionable delivery plans and operating models that teams can execute at scale. Operate confidently at senior levels, with strong written and verbal communication skills for Board level reporting, regulator engagement and executive presentations Proactively identify and convert opportunities for EY to provide additional advisory services, leveraging existing client relationships Lead, or play a senior role in, the development and governance of proposals for significant new client opportunities Build, maintain and deepen senior client relationships, acting as a trusted adviser across remediation, regulatory risk and broader transformation agendas Create a high performing team culture, mentoring senior managers and managers, and taking accountability for talent development, succession and performance outcomes Demonstrate a proactive, ownership driven mindset with a clear ambition to progress to Partner and help shape the future direction of the practice Skills and Attributes for Success: Demonstrate extensive programme leadership experience, including setting up and delivering large scale remediation programmes Proven programme leadership experience delivering large scale, multi workstream transformation and/or remediation programmes, with complex governance and stakeholder landscapes Strong programme management disciplines and the ability to establish strong delivery controls Working knowledge of financial services regulation and remediation, with the ability to translate regulatory expectations into executable delivery plans and measurable outcomes Outstanding communication skills, strong commercial acumen and the ability to provide constructive challenge at senior levels Highly organised, structured and disciplined, with the flexibility to operate effectively across multiple priorities and under significant regulatory and delivery pressure Proactive and outcomes focused, anticipating issues, shaping solutions and driving decisions to conclusion Strong client facing presence, with the ability to build trusted relationships with senior executives, regulators and external advisers Confident in managing ambiguity and complexity, balancing regulatory expectations with pragmatic delivery considerations Demonstrated ability to originate, shape and grow new business opportunities within remediation and adjacent regulatory risk services A collaborative leader who works effectively across EY's wider Financial Services practice and promotes a strong, inclusive team culture To qualify for the role, you must have some or all of the following: • Typically, 12+ years' experience working within Financial Services or significant experience leading large scale remediation programmes • Proficient in programme set up and execution (governance, planning, controls, reporting, resourcing and budget management) with the ability to translate regulatory expectations into effective delivery plans • Sound technical knowledge of financial products and customer facing regulated activities (e.g. complaint handling, redress, conduct risk) • Strong academic background, ideally to a degree level or equivalent • FPC or QCF Level 4 qualified (preferable but not required) • Proven experience managing, developing and sponsoring senior talent What we look for We are looking for individuals with a strong sense of ownership, commercial awareness and ambition to help transform the financial services industry. If you have a passion for leading some of the industry's most complex and high profile remediation programmes, and are motivated by progression to Partner, this role is for you. What we offer We offer a competitive remuneration package where you'll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with MyReward you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: Support, coaching and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way that's right for you If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible. Join us in building a better working world. Apply now. EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected . click apply for full job details
Aug 12, 2026
Full time
At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. EY's Financial Services practice is a unique industry-focused business unit that provides a broad range of integrated services to financial institutions and other capital markets participants, including banks, insurers, wealth and asset managers and government. EY UK's Remediation Team works across all sectors on a broad range of engagements with a diverse portfolio of clients, delivering consultancy services and support focused on the execution of remediation programmes and the management of regulatory risk. The team focuses on delivering some of the industry's largest and most complex remediation programmes. This includes supporting firms in qualifying potential issues, root cause analysis, as well as designing and implementing past business reviews and redress schemes to remediate consumer harm. The opportunity Our objective is to continue being the market leader in delivering large-scale, complex remediation programmes within the Financial Services sector. We collaborate and work closely with teams across EY to design and execute technology-enabled delivery solutions that bring structure, pace and control to high profile programmes for our clients, while also building and deepening senior client relationships and identifying opportunities to support clients across the remediation lifecycle. As a Director, you will play a pivotal role in shaping EY's remediation delivery strategy, taking end-to-end accountability for programme set-up and execution, and acting as a trusted adviser to senior client stakeholders on delivery approach, governance, risks and good customer outcomes. You will also be expected to originate and shape new opportunities, lead pursuits and proposals, and bring the best of EY to clients through strong relationship management and market-facing insight. Your key responsibilities As a Director within the Remediation Team, you will lead complex multi-workstream programmes from mobilisation through to closure, setting the delivery strategy, establishing governance and controls, and assuring high quality outcomes. Typical engagements include leading, directing and assuring the design, implementation or review of: Past business reviews and large-scale remediation programmes for firms Programme design and control, including integrated plans, dependencies, RAID management, milestones, and operational execution Governance and operating rhythm, steering committees, working groups, decision forums, and clear escalation pathways Performance management and reporting including MI and insights, outcome tracking, executive dashboards and Board level reporting Resource and financial management comprising budgeting, forecasting, capacity planning, and commercial oversight Workstream leadership across multi disciplinary teams (operations, technology, data, risk) to deliver at pace Quality management incorporating assurance frameworks, outcome testing and continuous improvement across delivery lifecycle Delivery of FCA agreed actions including Section 166 reviews and Skilled Person engagements Development of programme artefacts, including policy frameworks, remediation principles and redress methodologies to scale repeatable delivery Originating, shaping and leading significant business development opportunities for new and existing clients The successful candidate will be expected to: Provide visible leadership across EY's largest and most complex remediation programmes, acting as the primary point of accountability for delivery, quality and outcomes Be a very established Programme Manager with significant experience of setting up and delivering large scale remediation programmes Set the overall programme strategy and delivery approach, including mobilisation, governance design, delivery controls, reporting and assurance Lead multiple workstreams and engagement teams concurrently, ensuring clear ownership, strong delivery cadence, and effective decision making discipline Own commercial performance and programme control, including budgeting, resourcing, risk management and contractual delivery commitments Translate complex regulatory expectations into actionable delivery plans and operating models that teams can execute at scale. Operate confidently at senior levels, with strong written and verbal communication skills for Board level reporting, regulator engagement and executive presentations Proactively identify and convert opportunities for EY to provide additional advisory services, leveraging existing client relationships Lead, or play a senior role in, the development and governance of proposals for significant new client opportunities Build, maintain and deepen senior client relationships, acting as a trusted adviser across remediation, regulatory risk and broader transformation agendas Create a high performing team culture, mentoring senior managers and managers, and taking accountability for talent development, succession and performance outcomes Demonstrate a proactive, ownership driven mindset with a clear ambition to progress to Partner and help shape the future direction of the practice Skills and Attributes for Success: Demonstrate extensive programme leadership experience, including setting up and delivering large scale remediation programmes Proven programme leadership experience delivering large scale, multi workstream transformation and/or remediation programmes, with complex governance and stakeholder landscapes Strong programme management disciplines and the ability to establish strong delivery controls Working knowledge of financial services regulation and remediation, with the ability to translate regulatory expectations into executable delivery plans and measurable outcomes Outstanding communication skills, strong commercial acumen and the ability to provide constructive challenge at senior levels Highly organised, structured and disciplined, with the flexibility to operate effectively across multiple priorities and under significant regulatory and delivery pressure Proactive and outcomes focused, anticipating issues, shaping solutions and driving decisions to conclusion Strong client facing presence, with the ability to build trusted relationships with senior executives, regulators and external advisers Confident in managing ambiguity and complexity, balancing regulatory expectations with pragmatic delivery considerations Demonstrated ability to originate, shape and grow new business opportunities within remediation and adjacent regulatory risk services A collaborative leader who works effectively across EY's wider Financial Services practice and promotes a strong, inclusive team culture To qualify for the role, you must have some or all of the following: • Typically, 12+ years' experience working within Financial Services or significant experience leading large scale remediation programmes • Proficient in programme set up and execution (governance, planning, controls, reporting, resourcing and budget management) with the ability to translate regulatory expectations into effective delivery plans • Sound technical knowledge of financial products and customer facing regulated activities (e.g. complaint handling, redress, conduct risk) • Strong academic background, ideally to a degree level or equivalent • FPC or QCF Level 4 qualified (preferable but not required) • Proven experience managing, developing and sponsoring senior talent What we look for We are looking for individuals with a strong sense of ownership, commercial awareness and ambition to help transform the financial services industry. If you have a passion for leading some of the industry's most complex and high profile remediation programmes, and are motivated by progression to Partner, this role is for you. What we offer We offer a competitive remuneration package where you'll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with MyReward you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: Support, coaching and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way that's right for you If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible. Join us in building a better working world. Apply now. EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected . click apply for full job details
York and Vangarde, Specsavers. So, you're a proactive people person ready to be the friendly face our stores need? Sounds like you'd be a great fit here. So, if you've had previous optical experience as an Optical Advisor or Dispensing Assistant, this Optical Assistant role could be perfect for you. As an Optical Assistant, you'll use your passion for the Specsavers brand, products and services alongside your incredible customer service skills, to create an outstanding store environment for both our customers and our team. Our business York and Vangarde,Specsavers. Our team We have a wonderful team of dedicated people in our store ready and waiting for you to meet. What's on offer? As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include: Salary: Starting salary £27k (experience depending) Full time (40 hours per week) including weekend working. Working between York high street and Vangarde retail. We will auto-enroll you into the pension scheme with an employer contribution when you contribute too Specsavers Perks - a portal to a world of great everyday discounts and savings WeCare - our employee support service to help you and your immediate family when you need it most Complimentary subscription to the Headspace app Eyecare and hearcare discounts for you and your family Enjoy an additional paid day off on your birthday to celebrate you! Enhanced family leave and company sick pay What we're looking for? If this is still sounding like a bit of you, we do need you to have a few skills to get started as an Optical Assistant.These include: At least 3 months experince working in a opticians. Find out more If you've got all these skills, we'd love for you to apply, but there's also some desirable experience that could set you apart from the competition if you have it. This includes: Previous experience in a fast-paced customer service environment Experience in optics or Audiology business Basic knowledge/experience of optical and/or Audiology terminology.
Aug 12, 2026
Full time
York and Vangarde, Specsavers. So, you're a proactive people person ready to be the friendly face our stores need? Sounds like you'd be a great fit here. So, if you've had previous optical experience as an Optical Advisor or Dispensing Assistant, this Optical Assistant role could be perfect for you. As an Optical Assistant, you'll use your passion for the Specsavers brand, products and services alongside your incredible customer service skills, to create an outstanding store environment for both our customers and our team. Our business York and Vangarde,Specsavers. Our team We have a wonderful team of dedicated people in our store ready and waiting for you to meet. What's on offer? As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include: Salary: Starting salary £27k (experience depending) Full time (40 hours per week) including weekend working. Working between York high street and Vangarde retail. We will auto-enroll you into the pension scheme with an employer contribution when you contribute too Specsavers Perks - a portal to a world of great everyday discounts and savings WeCare - our employee support service to help you and your immediate family when you need it most Complimentary subscription to the Headspace app Eyecare and hearcare discounts for you and your family Enjoy an additional paid day off on your birthday to celebrate you! Enhanced family leave and company sick pay What we're looking for? If this is still sounding like a bit of you, we do need you to have a few skills to get started as an Optical Assistant.These include: At least 3 months experince working in a opticians. Find out more If you've got all these skills, we'd love for you to apply, but there's also some desirable experience that could set you apart from the competition if you have it. This includes: Previous experience in a fast-paced customer service environment Experience in optics or Audiology business Basic knowledge/experience of optical and/or Audiology terminology.
We are recruiting on behalf of one of our clients, a leading national housebuilder, for an enthusiastic and customer-focused New Homes Sales Advisor. This is an exciting opportunity for a driven sales professional who thrives in a target-driven environment and is passionate about delivering exceptional customer service. Candidates must be happy to commute across the Canterbury, Sittingbourne, and Ramsgate areas. Previous new homes sales experience is preferred, although applicants from other customer-focused sales backgrounds will also be considered. As a New Homes Sales Advisor, you will guide customers through every stage of the home-buying journey, from initial enquiry through to reservation, ensuring an outstanding customer experience while achieving sales targets. Key Responsibilities You will deliver an exceptional customer experience throughout the sales process, building strong relationships with prospective purchasers and understanding their individual needs. You will proactively follow up enquiries, converting leads into site visits and reservations, while developing an excellent knowledge of the local area, housing developments, and market conditions. You will confidently present homes, specifications, incentives and purchasing options to maximise sales opportunities, achieve individual and team sales targets, and ensure all sales administration and customer records are accurate and up to date. About You Previous new homes sales experience is preferred; however, we will also consider candidates with a proven sales background in a customer-focused environment such as housebuilding, estate agency, retail, hospitality, banking, or similar sectors. You will have excellent communication, negotiation, and relationship-building skills, be commercially minded with the drive to achieve and exceed sales targets and possess strong organisational skills with the ability to work independently. A proactive attitude, good IT skills, a full UK driving licence and access to a vehicle are essential. You must be available to work weekends, bank holidays and travel across the region when required. What is on Offer A competitive basic salary, uncapped bonus scheme, private medical insurance, 26 days' annual leave increasing with length of service, a flexible benefits package, enhanced family-friendly policies, ongoing training and development, excellent career progression opportunities, and a supportive, inclusive working environment with a leading national housebuilder.
Aug 12, 2026
Full time
We are recruiting on behalf of one of our clients, a leading national housebuilder, for an enthusiastic and customer-focused New Homes Sales Advisor. This is an exciting opportunity for a driven sales professional who thrives in a target-driven environment and is passionate about delivering exceptional customer service. Candidates must be happy to commute across the Canterbury, Sittingbourne, and Ramsgate areas. Previous new homes sales experience is preferred, although applicants from other customer-focused sales backgrounds will also be considered. As a New Homes Sales Advisor, you will guide customers through every stage of the home-buying journey, from initial enquiry through to reservation, ensuring an outstanding customer experience while achieving sales targets. Key Responsibilities You will deliver an exceptional customer experience throughout the sales process, building strong relationships with prospective purchasers and understanding their individual needs. You will proactively follow up enquiries, converting leads into site visits and reservations, while developing an excellent knowledge of the local area, housing developments, and market conditions. You will confidently present homes, specifications, incentives and purchasing options to maximise sales opportunities, achieve individual and team sales targets, and ensure all sales administration and customer records are accurate and up to date. About You Previous new homes sales experience is preferred; however, we will also consider candidates with a proven sales background in a customer-focused environment such as housebuilding, estate agency, retail, hospitality, banking, or similar sectors. You will have excellent communication, negotiation, and relationship-building skills, be commercially minded with the drive to achieve and exceed sales targets and possess strong organisational skills with the ability to work independently. A proactive attitude, good IT skills, a full UK driving licence and access to a vehicle are essential. You must be available to work weekends, bank holidays and travel across the region when required. What is on Offer A competitive basic salary, uncapped bonus scheme, private medical insurance, 26 days' annual leave increasing with length of service, a flexible benefits package, enhanced family-friendly policies, ongoing training and development, excellent career progression opportunities, and a supportive, inclusive working environment with a leading national housebuilder.
25 hours per week Monday to Friday 18 -20k basic (based on 25 hours) + Commission ( 2,000- 3,000 OTE) Flexible working hours Skelmersdale Free On-site Parking Love talking to people? Naturally curious? Enjoy uncovering opportunities? We're looking for someone who enjoys building relationships, asking great questions and uncovering genuine opportunities. This isn't a high-pressure telesales role. Instead, you'll be speaking with a mixture of existing customers, previous clients and new business enquiries, taking the time to understand their needs, qualifying opportunities and arranging quality appointments for our Sales Manager. If you enjoy meaningful conversations, are naturally inquisitive and take pride in opening doors rather than hard selling, we'd love to hear from you. Why join us? This is an exciting opportunity to join an award-winning, well-established business with an excellent reputation within its sector. For decades, the business has built lasting relationships with customers by consistently delivering exceptional service, quality and reliability. Their reputation has been earned through putting customers first and always doing what they say they'll do. Despite their long-standing success, they're not standing still. The business continues to invest, innovate and grow, making this a fantastic time to become part of their journey. You'll join a friendly, supportive and down-to-earth team where people genuinely enjoy coming to work. There's a real family feel, low staff turnover and a culture where everyone's contribution is recognised and valued. If you're looking for a business where you can make a difference and build a long-term career, you'll feel right at home here. The Role As the first point of contact for many customers, you'll play a key role in identifying new business opportunities and supporting the Sales Manager with a pipeline of high-quality appointments. Every conversation is different. Your role is to understand what's happening within a customer's business, ask the right questions, identify where there's an opportunity to help and, where appropriate, arrange a meeting for the Sales Manager. This role is all about building relationships, listening carefully and creating opportunities not reading from a script or delivering a hard sales pitch. Your responsibilities will include: Speaking with existing customers, lapsed clients and new prospects. Following up enquiries generated through marketing activity. Building rapport and understanding each customer's requirements. Asking insightful qualifying questions to identify genuine opportunities. Booking quality appointments for the Sales Manager. Keeping the CRM and customer database accurate and up to date. Recording customer interactions and ensuring information is captured accurately. Providing general sales administration support where required. Working towards achievable activity and appointment targets. About You You'll be someone who enjoys speaking with people and isn't afraid to pick up the phone. More importantly, you'll genuinely enjoy understanding people's businesses and finding out how you can help. You'll also have: Experience in a phone-based customer service, lead generation, internal sales, appointment setting or business development role. Excellent communication and listening skills. A naturally curious approach and confidence asking questions. The ability to build rapport quickly and professionally. Strong organisational skills with excellent attention to detail. Confidence using CRM systems and Microsoft Office. The ability to manage multiple tasks in a fast-paced environment. Industry experience isn't essential. We're much more interested in your attitude, personality and ability to build relationships. We'll provide all the product and industry training you need. What you'll receive (phone number removed) basic salary (25 hours per week) Commission ( 2,000- 3,000 OTE) Flexible working hours Free on-site parking Full training and ongoing support Friendly, supportive team Long-term career opportunity within a growing business About Beam Recruit Beam Recruit is a specialist recruitment consultancy based in Liverpool, partnering with businesses across the North West to recruit talented professionals within Finance, HR, Commercial and Business Support. Due to the high volume of applications we receive, if you haven't heard from us within five working days, unfortunately your application has been unsuccessful on this occasion.
Aug 12, 2026
Full time
25 hours per week Monday to Friday 18 -20k basic (based on 25 hours) + Commission ( 2,000- 3,000 OTE) Flexible working hours Skelmersdale Free On-site Parking Love talking to people? Naturally curious? Enjoy uncovering opportunities? We're looking for someone who enjoys building relationships, asking great questions and uncovering genuine opportunities. This isn't a high-pressure telesales role. Instead, you'll be speaking with a mixture of existing customers, previous clients and new business enquiries, taking the time to understand their needs, qualifying opportunities and arranging quality appointments for our Sales Manager. If you enjoy meaningful conversations, are naturally inquisitive and take pride in opening doors rather than hard selling, we'd love to hear from you. Why join us? This is an exciting opportunity to join an award-winning, well-established business with an excellent reputation within its sector. For decades, the business has built lasting relationships with customers by consistently delivering exceptional service, quality and reliability. Their reputation has been earned through putting customers first and always doing what they say they'll do. Despite their long-standing success, they're not standing still. The business continues to invest, innovate and grow, making this a fantastic time to become part of their journey. You'll join a friendly, supportive and down-to-earth team where people genuinely enjoy coming to work. There's a real family feel, low staff turnover and a culture where everyone's contribution is recognised and valued. If you're looking for a business where you can make a difference and build a long-term career, you'll feel right at home here. The Role As the first point of contact for many customers, you'll play a key role in identifying new business opportunities and supporting the Sales Manager with a pipeline of high-quality appointments. Every conversation is different. Your role is to understand what's happening within a customer's business, ask the right questions, identify where there's an opportunity to help and, where appropriate, arrange a meeting for the Sales Manager. This role is all about building relationships, listening carefully and creating opportunities not reading from a script or delivering a hard sales pitch. Your responsibilities will include: Speaking with existing customers, lapsed clients and new prospects. Following up enquiries generated through marketing activity. Building rapport and understanding each customer's requirements. Asking insightful qualifying questions to identify genuine opportunities. Booking quality appointments for the Sales Manager. Keeping the CRM and customer database accurate and up to date. Recording customer interactions and ensuring information is captured accurately. Providing general sales administration support where required. Working towards achievable activity and appointment targets. About You You'll be someone who enjoys speaking with people and isn't afraid to pick up the phone. More importantly, you'll genuinely enjoy understanding people's businesses and finding out how you can help. You'll also have: Experience in a phone-based customer service, lead generation, internal sales, appointment setting or business development role. Excellent communication and listening skills. A naturally curious approach and confidence asking questions. The ability to build rapport quickly and professionally. Strong organisational skills with excellent attention to detail. Confidence using CRM systems and Microsoft Office. The ability to manage multiple tasks in a fast-paced environment. Industry experience isn't essential. We're much more interested in your attitude, personality and ability to build relationships. We'll provide all the product and industry training you need. What you'll receive (phone number removed) basic salary (25 hours per week) Commission ( 2,000- 3,000 OTE) Flexible working hours Free on-site parking Full training and ongoing support Friendly, supportive team Long-term career opportunity within a growing business About Beam Recruit Beam Recruit is a specialist recruitment consultancy based in Liverpool, partnering with businesses across the North West to recruit talented professionals within Finance, HR, Commercial and Business Support. Due to the high volume of applications we receive, if you haven't heard from us within five working days, unfortunately your application has been unsuccessful on this occasion.
£12.71 per hour 35 hours per week Monday to Friday flexible between 8am-6pm Temp to Perm We are currently recruiting for a role at the RAC in Walsall to work alongside one of their third party clients, one of the most recognisable names in the automotive industry. Based next to the M6, the RAC office is ideally located, with a large, free on-site car park for all staff as well as excellent public transport links and proximity to Bescot Railway station. Role This role will see you working in a Customer service capacity, handling calls, emails and live chats from customers from of one of the UK's most well-know car brands. The role will see you handling a range of complex queries and complaints and through excellent customer service, you will ensure that all cases are handled and resolved in a professional and timely manner. -Handling calls, emails and live chats -Dealing with complex customer service queries -Handling complaints -Dispute resolution Requirements -Strong customer service skills -Call centre experience is highly desirable -Experience handling complaints -Confident using internal computer systems -Excellent written and verbal communication skills
Aug 12, 2026
Seasonal
£12.71 per hour 35 hours per week Monday to Friday flexible between 8am-6pm Temp to Perm We are currently recruiting for a role at the RAC in Walsall to work alongside one of their third party clients, one of the most recognisable names in the automotive industry. Based next to the M6, the RAC office is ideally located, with a large, free on-site car park for all staff as well as excellent public transport links and proximity to Bescot Railway station. Role This role will see you working in a Customer service capacity, handling calls, emails and live chats from customers from of one of the UK's most well-know car brands. The role will see you handling a range of complex queries and complaints and through excellent customer service, you will ensure that all cases are handled and resolved in a professional and timely manner. -Handling calls, emails and live chats -Dealing with complex customer service queries -Handling complaints -Dispute resolution Requirements -Strong customer service skills -Call centre experience is highly desirable -Experience handling complaints -Confident using internal computer systems -Excellent written and verbal communication skills
Customer Service Advisor Location: Maidenhead/Hybrid Job Type: Full-Time, Permanent Salary: (phone number removed) + Benefits About the Role We are currently recruiting for a proactive and customer-focused Customer Service Advisor to join a busy and supportive team. This is a varied role that requires excellent communication, organisation, and problem-solving skills, with a strong focus on delivering first-class customer service. The successful candidate will be responsible for managing customer enquiries, processing orders, resolving issues, and ensuring customers receive a seamless experience from order placement through to delivery. This role would suit someone who is confident communicating with customers, enjoys working in a fast-paced environment, and takes pride in finding solutions and delivering outstanding service. Key Responsibilities Deliver exceptional customer service to customers, suppliers, and colleagues at all times. Respond to customer enquiries via telephone and email, taking ownership of queries through to resolution. Investigate and resolve issues relating to customer orders and deliveries. Provide timely updates to customers and internal teams, ensuring all parties are kept informed throughout the process. Escalate unresolved issues or complaints where appropriate. Process customer orders accurately and efficiently. Support retailers with the use of the portal. Process order returns and manage associated administration. Apply amendments, cancellations, and discounts within internal systems. Identify and proactively resolve potential order processing issues. Liaise with factories and logistics partners to ensure accurate and timely order fulfilment. Provide general administrative support to the wider business. Work collaboratively with internal departments to ensure an excellent customer experience. About You We are looking for an enthusiastic and self-motivated individual who enjoys working as part of a team and takes ownership of their workload. Skills & Experience Previous customer service or customer support experience. Excellent verbal and written communication skills. Strong organisational and administrative abilities. Ability to manage multiple tasks and priorities effectively. Confident handling customer enquiries and resolving issues. Strong attention to detail and accuracy. Proactive approach with excellent problem-solving skills. Ability to work independently and use initiative. Positive, professional, and customer-focused attitude. Strong team player with the ability to collaborate across departments. Good IT skills and experience using customer management or order processing systems. What We're Looking For The ideal candidate will: Have a genuine passion for customer service. Be able to remain calm and professional under pressure. Take accountability for delivering excellent customer outcomes. Demonstrate a positive "can-do" attitude. Thrive within a small team environment. Be committed to completing tasks accurately and within agreed timescales. What's on Offer? Permanent, full-time position. Hybrid working Friendly and supportive team environment. Friday 4pm finish Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Aug 12, 2026
Full time
Customer Service Advisor Location: Maidenhead/Hybrid Job Type: Full-Time, Permanent Salary: (phone number removed) + Benefits About the Role We are currently recruiting for a proactive and customer-focused Customer Service Advisor to join a busy and supportive team. This is a varied role that requires excellent communication, organisation, and problem-solving skills, with a strong focus on delivering first-class customer service. The successful candidate will be responsible for managing customer enquiries, processing orders, resolving issues, and ensuring customers receive a seamless experience from order placement through to delivery. This role would suit someone who is confident communicating with customers, enjoys working in a fast-paced environment, and takes pride in finding solutions and delivering outstanding service. Key Responsibilities Deliver exceptional customer service to customers, suppliers, and colleagues at all times. Respond to customer enquiries via telephone and email, taking ownership of queries through to resolution. Investigate and resolve issues relating to customer orders and deliveries. Provide timely updates to customers and internal teams, ensuring all parties are kept informed throughout the process. Escalate unresolved issues or complaints where appropriate. Process customer orders accurately and efficiently. Support retailers with the use of the portal. Process order returns and manage associated administration. Apply amendments, cancellations, and discounts within internal systems. Identify and proactively resolve potential order processing issues. Liaise with factories and logistics partners to ensure accurate and timely order fulfilment. Provide general administrative support to the wider business. Work collaboratively with internal departments to ensure an excellent customer experience. About You We are looking for an enthusiastic and self-motivated individual who enjoys working as part of a team and takes ownership of their workload. Skills & Experience Previous customer service or customer support experience. Excellent verbal and written communication skills. Strong organisational and administrative abilities. Ability to manage multiple tasks and priorities effectively. Confident handling customer enquiries and resolving issues. Strong attention to detail and accuracy. Proactive approach with excellent problem-solving skills. Ability to work independently and use initiative. Positive, professional, and customer-focused attitude. Strong team player with the ability to collaborate across departments. Good IT skills and experience using customer management or order processing systems. What We're Looking For The ideal candidate will: Have a genuine passion for customer service. Be able to remain calm and professional under pressure. Take accountability for delivering excellent customer outcomes. Demonstrate a positive "can-do" attitude. Thrive within a small team environment. Be committed to completing tasks accurately and within agreed timescales. What's on Offer? Permanent, full-time position. Hybrid working Friendly and supportive team environment. Friday 4pm finish Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Customer Service Advisor Do you enjoy chatting on the phone? Are you a problem solver? Can you think quickly when an emergency might arise that needs immediate attention.? If you've worked in an inbound customer service role before, we'd love to have a chat with you about our clients' opportunities. You'll be working in a busy inbound telephone and email response team, being the first point of contact for their customers, taking initial details, considering them for emergency response actions, discussing timeframes and updates on any delays that may occur. Your confident communication will definitely find a home in this team, we seek someone keen to help resolve problems through positive customer service and able to multi-task especially during busy periods. Finer Details: Salary: 26,227.50 per annum. 33 days holiday Free parking onsite Career progression Training Courses funded to support Professional Development Leatherhead based office If you feel that you match the above, don't hesitate to send us your CV for consideration. Refer a friend and earn a retail voucher worth up to 500! Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer. KW15764
Aug 12, 2026
Full time
Customer Service Advisor Do you enjoy chatting on the phone? Are you a problem solver? Can you think quickly when an emergency might arise that needs immediate attention.? If you've worked in an inbound customer service role before, we'd love to have a chat with you about our clients' opportunities. You'll be working in a busy inbound telephone and email response team, being the first point of contact for their customers, taking initial details, considering them for emergency response actions, discussing timeframes and updates on any delays that may occur. Your confident communication will definitely find a home in this team, we seek someone keen to help resolve problems through positive customer service and able to multi-task especially during busy periods. Finer Details: Salary: 26,227.50 per annum. 33 days holiday Free parking onsite Career progression Training Courses funded to support Professional Development Leatherhead based office If you feel that you match the above, don't hesitate to send us your CV for consideration. Refer a friend and earn a retail voucher worth up to 500! Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer. KW15764
We are recruiting on behalf of one of our clients, a leading national housebuilder, for an enthusiastic and customer-focused New Homes Sales Advisor. This is an exciting opportunity for a driven sales professional who thrives in a target-driven environment and is passionate about delivering exceptional customer service. Candidates must be happy to commute across various sites within West Sussex when required to do so. Previous new homes sales experience is ideally preferred, although applicants from other customer-focused sales backgrounds will also be considered along with excellent IT skills. As a New Homes Sales Advisor, you will guide customers through every stage of the home-buying journey, from initial enquiry through to reservation, ensuring an outstanding customer experience while achieving sales targets. Key Responsibilities You will deliver an exceptional customer experience throughout the sales process, building strong relationships with prospective purchasers and understanding their individual needs. You will proactively follow up enquiries, converting leads into site visits and reservations, while developing an excellent knowledge of the local area, housing developments, and market conditions. You will confidently present homes, specifications, incentives and purchasing options to maximise sales opportunities, achieve individual and team sales targets, and ensure all sales administration and customer records are accurate and up to date. Updating information at all times onto the clients CRM system. About You Previous new homes sales experience is preferred; however, we will also consider candidates with a proven sales background in a customer-focused environment such as housebuilding, estate agency, retail, hospitality, banking, or similar sectors. You will have excellent communication, negotiation, and relationship-building skills, be commercially minded with the drive to achieve and exceed sales targets and possess strong organisational skills with the ability to work independently. A proactive attitude, good IT skills, a full UK driving licence and access to a vehicle are essential. You must be available to work weekends, bank holidays and travel across the region when required. What's on Offer A competitive basic salary, uncapped bonus scheme, private medical insurance, 26 days' annual leave increasing with length of service, a flexible benefits package, enhanced family-friendly policies, ongoing training and development, excellent career progression opportunities, and a supportive, inclusive working environment with a leading national housebuilder.
Aug 12, 2026
Full time
We are recruiting on behalf of one of our clients, a leading national housebuilder, for an enthusiastic and customer-focused New Homes Sales Advisor. This is an exciting opportunity for a driven sales professional who thrives in a target-driven environment and is passionate about delivering exceptional customer service. Candidates must be happy to commute across various sites within West Sussex when required to do so. Previous new homes sales experience is ideally preferred, although applicants from other customer-focused sales backgrounds will also be considered along with excellent IT skills. As a New Homes Sales Advisor, you will guide customers through every stage of the home-buying journey, from initial enquiry through to reservation, ensuring an outstanding customer experience while achieving sales targets. Key Responsibilities You will deliver an exceptional customer experience throughout the sales process, building strong relationships with prospective purchasers and understanding their individual needs. You will proactively follow up enquiries, converting leads into site visits and reservations, while developing an excellent knowledge of the local area, housing developments, and market conditions. You will confidently present homes, specifications, incentives and purchasing options to maximise sales opportunities, achieve individual and team sales targets, and ensure all sales administration and customer records are accurate and up to date. Updating information at all times onto the clients CRM system. About You Previous new homes sales experience is preferred; however, we will also consider candidates with a proven sales background in a customer-focused environment such as housebuilding, estate agency, retail, hospitality, banking, or similar sectors. You will have excellent communication, negotiation, and relationship-building skills, be commercially minded with the drive to achieve and exceed sales targets and possess strong organisational skills with the ability to work independently. A proactive attitude, good IT skills, a full UK driving licence and access to a vehicle are essential. You must be available to work weekends, bank holidays and travel across the region when required. What's on Offer A competitive basic salary, uncapped bonus scheme, private medical insurance, 26 days' annual leave increasing with length of service, a flexible benefits package, enhanced family-friendly policies, ongoing training and development, excellent career progression opportunities, and a supportive, inclusive working environment with a leading national housebuilder.
Assistant Service Manager - Thurrock (Office-based) 36,000- 40,000 + Career Progression Monday-Friday + 1 in 2 Saturdays Are you looking for the next step in your automotive or commercial vehicle career? This is a fantastic opportunity to join a successful commercial vehicle dealership and work directly alongside a highly respected Service Manager who started their own journey in the workshop and worked his way up through the business. You'll play a key role in the day-to-day running of a busy service operation, supporting a team of 6 within the Service Department and 24 workshop staff. This is a varied position combining people management, operational oversight and exciting improvement projects that will help shape the future of the business. Whether your background is in commercial vehicles, automotive, service administration, workshop control, technical support or a strong customer-focused office environment, full support and training will be provided for the right person with the right attitude. What you'll be getting stuck into Supporting the Service Manager with the day-to-day running of a busy commercial vehicle service department Helping oversee a team of Service Advisors, Administrators and Workshop personnel Monitoring workshop productivity, efficiency and utilisation Supporting job scheduling and workshop planning to ensure customer deadlines are met Working closely with customers, manufacturers and suppliers to maintain excellent service levels Assisting with performance monitoring, reporting and departmental KPIs Supporting the management of warranty, invoicing and service processes Helping resolve customer queries and service-related issues Identifying opportunities to improve processes, systems and overall departmental performance Leading and supporting continuous improvement projects across the service operation What we're looking for Experience within automotive, commercial vehicles, HGV, plant, fleet or a similar industry Strong organisational and communication skills A natural problem-solver who enjoys improving processes and getting things done Confident managing workloads and priorities in a fast-paced environment Strong IT and administration skills Leadership potential and a genuine desire to progress into senior management A hardworking, hands-on approach with a willingness to learn What's in it for you? Salary of 36,000- 40,000 Genuine career progression within a growing business Mentoring from an experienced Service Manager who has progressed through the ranks Opportunity to develop management and leadership skills Involvement in business improvement and strategic projects Long-term career prospects within a successful commercial vehicle dealership Supportive, friendly and approachable management team Ongoing training and professional development Interview Process Initial meeting with the Service Manager Final stage interview with the Director If you're ambitious, prepared to work hard and want a business that recognises and rewards effort, we'd love to hear from you.
Aug 12, 2026
Full time
Assistant Service Manager - Thurrock (Office-based) 36,000- 40,000 + Career Progression Monday-Friday + 1 in 2 Saturdays Are you looking for the next step in your automotive or commercial vehicle career? This is a fantastic opportunity to join a successful commercial vehicle dealership and work directly alongside a highly respected Service Manager who started their own journey in the workshop and worked his way up through the business. You'll play a key role in the day-to-day running of a busy service operation, supporting a team of 6 within the Service Department and 24 workshop staff. This is a varied position combining people management, operational oversight and exciting improvement projects that will help shape the future of the business. Whether your background is in commercial vehicles, automotive, service administration, workshop control, technical support or a strong customer-focused office environment, full support and training will be provided for the right person with the right attitude. What you'll be getting stuck into Supporting the Service Manager with the day-to-day running of a busy commercial vehicle service department Helping oversee a team of Service Advisors, Administrators and Workshop personnel Monitoring workshop productivity, efficiency and utilisation Supporting job scheduling and workshop planning to ensure customer deadlines are met Working closely with customers, manufacturers and suppliers to maintain excellent service levels Assisting with performance monitoring, reporting and departmental KPIs Supporting the management of warranty, invoicing and service processes Helping resolve customer queries and service-related issues Identifying opportunities to improve processes, systems and overall departmental performance Leading and supporting continuous improvement projects across the service operation What we're looking for Experience within automotive, commercial vehicles, HGV, plant, fleet or a similar industry Strong organisational and communication skills A natural problem-solver who enjoys improving processes and getting things done Confident managing workloads and priorities in a fast-paced environment Strong IT and administration skills Leadership potential and a genuine desire to progress into senior management A hardworking, hands-on approach with a willingness to learn What's in it for you? Salary of 36,000- 40,000 Genuine career progression within a growing business Mentoring from an experienced Service Manager who has progressed through the ranks Opportunity to develop management and leadership skills Involvement in business improvement and strategic projects Long-term career prospects within a successful commercial vehicle dealership Supportive, friendly and approachable management team Ongoing training and professional development Interview Process Initial meeting with the Service Manager Final stage interview with the Director If you're ambitious, prepared to work hard and want a business that recognises and rewards effort, we'd love to hear from you.
Pre-Contract Manager Location: Central London Salary: Competitive + Benefits Our client is one of London's leading workplace design and build specialists, renowned for creating innovative, people-centric environments for some of the UK's most recognised brands. With a reputation built on exceptional client service, creativity, and delivery excellence, they continue to shape some of the most exciting workplace projects across the capital. As part of their continued growth, they are seeking an experienced Pre-Contract Manager to join their high-performing team. The Opportunity This is a key leadership role within the pre-construction function, responsible for managing opportunities from initial enquiry through to contract award and operational handover. Working collaboratively with Business Development, Design, Commercial and Construction teams, you will ensure projects are strategically planned, commercially robust and positioned for successful delivery. The successful candidate will play a critical role in winning work, building client confidence, and maintaining the exceptional standards that have become synonymous with the business. Key Responsibilities Lead the pre-contract process across multiple workplace fit-out and refurbishment projects. Manage tender submissions, cost planning, budgeting and value engineering exercises. Develop detailed project programmes, procurement strategies and delivery methodologies. Coordinate internal stakeholders to ensure high-quality bid submissions. Build and maintain strong relationships with clients, consultants and supply chain partners. Identify, assess and mitigate project risks during the pre-construction phase. Present proposals and support client meetings as a trusted advisor. Ensure seamless project handover to operational and delivery teams. Drive continuous improvement within pre-construction processes and procedures. About You Proven experience in a Pre-Construction Manager, Pre-Contract Manager, Estimating Manager or similar role. Strong background within Design & Build, Commercial Fit-Out or Construction environments. Excellent commercial awareness and understanding of construction contracts. Experience managing multiple tenders and projects simultaneously. Strong leadership and stakeholder management skills. Exceptional communication and presentation abilities. Strategic thinker with a solutions-focused approach. Passionate about delivering outstanding customer experiences. What's On Offer? Opportunity to join an award-winning and highly respected market leader. 60,000 - 75,000 plus benefits (depending on experience). Exposure to landmark workplace projects across London. Collaborative, people-focused culture with genuine autonomy. Clear opportunities for career progression and professional development. A business that values innovation, integrity and excellence in everything it does. Apply Now If you're an experienced pre-construction professional looking to join a forward-thinking business that consistently delivers exceptional workplace environments, we'd love to hear from you. Get in touch via: (phone number removed) (url removed) Eden Brown is acting as an Employment Agency in relation to this vacancy.
Aug 12, 2026
Full time
Pre-Contract Manager Location: Central London Salary: Competitive + Benefits Our client is one of London's leading workplace design and build specialists, renowned for creating innovative, people-centric environments for some of the UK's most recognised brands. With a reputation built on exceptional client service, creativity, and delivery excellence, they continue to shape some of the most exciting workplace projects across the capital. As part of their continued growth, they are seeking an experienced Pre-Contract Manager to join their high-performing team. The Opportunity This is a key leadership role within the pre-construction function, responsible for managing opportunities from initial enquiry through to contract award and operational handover. Working collaboratively with Business Development, Design, Commercial and Construction teams, you will ensure projects are strategically planned, commercially robust and positioned for successful delivery. The successful candidate will play a critical role in winning work, building client confidence, and maintaining the exceptional standards that have become synonymous with the business. Key Responsibilities Lead the pre-contract process across multiple workplace fit-out and refurbishment projects. Manage tender submissions, cost planning, budgeting and value engineering exercises. Develop detailed project programmes, procurement strategies and delivery methodologies. Coordinate internal stakeholders to ensure high-quality bid submissions. Build and maintain strong relationships with clients, consultants and supply chain partners. Identify, assess and mitigate project risks during the pre-construction phase. Present proposals and support client meetings as a trusted advisor. Ensure seamless project handover to operational and delivery teams. Drive continuous improvement within pre-construction processes and procedures. About You Proven experience in a Pre-Construction Manager, Pre-Contract Manager, Estimating Manager or similar role. Strong background within Design & Build, Commercial Fit-Out or Construction environments. Excellent commercial awareness and understanding of construction contracts. Experience managing multiple tenders and projects simultaneously. Strong leadership and stakeholder management skills. Exceptional communication and presentation abilities. Strategic thinker with a solutions-focused approach. Passionate about delivering outstanding customer experiences. What's On Offer? Opportunity to join an award-winning and highly respected market leader. 60,000 - 75,000 plus benefits (depending on experience). Exposure to landmark workplace projects across London. Collaborative, people-focused culture with genuine autonomy. Clear opportunities for career progression and professional development. A business that values innovation, integrity and excellence in everything it does. Apply Now If you're an experienced pre-construction professional looking to join a forward-thinking business that consistently delivers exceptional workplace environments, we'd love to hear from you. Get in touch via: (phone number removed) (url removed) Eden Brown is acting as an Employment Agency in relation to this vacancy.
