Overview We are looking for a junior IT Support Engineer to provide day-to-day technical support across the business. This is a hands-on role focused on user support, Microsoft 365 administration, hardware setup, and resolving common IT issues.Ideal for someone with IT support experience looking to continue developing their career in a supportive environment. Details Location - Chiswick (London) Duration - Initial 3 months On-site requirements - 5 days Rate - 150- 190 / day Inside IR35 via Umbrella Responsibilities Provide 1st line IT support to end users. Set up and configure laptops, monitors, and other IT equipment. Support Microsoft 365 applications including Outlook, Teams, OneDrive, and SharePoint. Troubleshoot hardware, software, and connectivity issues. Assist with user onboarding and account setup. Log, manage, and resolve support tickets. Maintain IT assets and equipment. Experience Required Previous experience in an IT Support, Service Desk, or Helpdesk role. Good understanding of Microsoft 365. Experience supporting Windows devices. Strong communication and customer service skills. Keen to learn and develop within IT. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 13, 2026
Contractor
Overview We are looking for a junior IT Support Engineer to provide day-to-day technical support across the business. This is a hands-on role focused on user support, Microsoft 365 administration, hardware setup, and resolving common IT issues.Ideal for someone with IT support experience looking to continue developing their career in a supportive environment. Details Location - Chiswick (London) Duration - Initial 3 months On-site requirements - 5 days Rate - 150- 190 / day Inside IR35 via Umbrella Responsibilities Provide 1st line IT support to end users. Set up and configure laptops, monitors, and other IT equipment. Support Microsoft 365 applications including Outlook, Teams, OneDrive, and SharePoint. Troubleshoot hardware, software, and connectivity issues. Assist with user onboarding and account setup. Log, manage, and resolve support tickets. Maintain IT assets and equipment. Experience Required Previous experience in an IT Support, Service Desk, or Helpdesk role. Good understanding of Microsoft 365. Experience supporting Windows devices. Strong communication and customer service skills. Keen to learn and develop within IT. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Vibe Recruit is currently seeking a proactive and detail-oriented Customer Service Advisor to join a well-established healthcare business supporting customers across the UK, Ireland, Sweden, Finland, Denmark, and Norway. This is an excellent opportunity for someone with strong customer service skills, excellent attention to detail, and the ability to thrive in a fast-paced environment. Key Responsibilities Process customer orders accurately and efficiently. Respond to customer enquiries and resolve queries in a timely and professional manner. Provide outstanding customer support to both internal and external stakeholders. Work closely with the central distribution centre to ensure timely dispatch of goods. Liaise with courier services regarding product returns and daily tracking requirements. Reconcile consignment stock audits and work alongside Sales Teams to resolve stock queries. Support inventory management activities, including monitoring expiry dates and coordinating returns of short-dated stock from hospital accounts. Collaborate with Accounts Receivable teams to resolve invoice queries and corrections. Prepare inventory reports and ad-hoc reports for internal and external customers. Ensure all documentation is authorised, processed, and filed in accordance with company procedures. Follow company processes and policies relating to quality, compliance, health & safety, and environmental standards. What We're Looking For Previous experience in a customer service, administration, or order processing role. Strong working knowledge of Microsoft Excel and Word. Excellent communication skills, both written and verbal. High level of accuracy and attention to detail. Strong numeracy and literacy skills. Ability to prioritise workload and meet tight deadlines. Confident working with multiple departments and stakeholders. Previous SAP experience would be advantageous but is not essential. What's On Offer? Competitive pay rate of 14.10 per hour . Monday to Friday working pattern - no weekends. Opportunity to work for a respected international healthcare organisation. Supportive and collaborative team environment. Immediate start available for suitable candidates. If you're an organised and customer-focused professional looking for your next opportunity, we'd love to hear from you. Apply today through Vibe Recruit. Vibe Recruit is acting as an Employment Business in relation to this vacancy.
Aug 13, 2026
Contractor
Vibe Recruit is currently seeking a proactive and detail-oriented Customer Service Advisor to join a well-established healthcare business supporting customers across the UK, Ireland, Sweden, Finland, Denmark, and Norway. This is an excellent opportunity for someone with strong customer service skills, excellent attention to detail, and the ability to thrive in a fast-paced environment. Key Responsibilities Process customer orders accurately and efficiently. Respond to customer enquiries and resolve queries in a timely and professional manner. Provide outstanding customer support to both internal and external stakeholders. Work closely with the central distribution centre to ensure timely dispatch of goods. Liaise with courier services regarding product returns and daily tracking requirements. Reconcile consignment stock audits and work alongside Sales Teams to resolve stock queries. Support inventory management activities, including monitoring expiry dates and coordinating returns of short-dated stock from hospital accounts. Collaborate with Accounts Receivable teams to resolve invoice queries and corrections. Prepare inventory reports and ad-hoc reports for internal and external customers. Ensure all documentation is authorised, processed, and filed in accordance with company procedures. Follow company processes and policies relating to quality, compliance, health & safety, and environmental standards. What We're Looking For Previous experience in a customer service, administration, or order processing role. Strong working knowledge of Microsoft Excel and Word. Excellent communication skills, both written and verbal. High level of accuracy and attention to detail. Strong numeracy and literacy skills. Ability to prioritise workload and meet tight deadlines. Confident working with multiple departments and stakeholders. Previous SAP experience would be advantageous but is not essential. What's On Offer? Competitive pay rate of 14.10 per hour . Monday to Friday working pattern - no weekends. Opportunity to work for a respected international healthcare organisation. Supportive and collaborative team environment. Immediate start available for suitable candidates. If you're an organised and customer-focused professional looking for your next opportunity, we'd love to hear from you. Apply today through Vibe Recruit. Vibe Recruit is acting as an Employment Business in relation to this vacancy.
Assistant Independent Living Partner Bordon Temporary contract - 3 Months £15.17 p/h Are you passionate about helping older people live independently, safely and with confidence? We're looking for an Assistant Independent Living Partner to join a team within an established Housing Association on a 3 Month Temporary contract basis. Working 8am-4pm, you'll play a key role assisting the Independent Living Partner delivering housing management services to older people living within leasehold, Extra Support or Extra Care schemes in the local area. Acting as point of contact for tenants you will be involved in: assisting with queries carrying out compliance and health and safety checks managing the social alarm system helping to build vibrant, engaged communities for residents. This is a rewarding opportunity for someone with excellent communication skills, a flexible approach, a strong understanding of the needs of older people and experience of housing-related issues and tenancy management. You'll need to be confident using IT systems, able to work independently in a lone-working role, and committed to providing high-quality, customer-focused support that promotes independence. A full driving licence and access to a car is essential. You'll also need flexibility to work outside normal hours, including evenings, weekends and bank holidays when required, supporting emergency response in critical out-of-hours situations. A DBS check will be required. If you have relevant experience or transferable skills, please get in touch -
Aug 13, 2026
Full time
Assistant Independent Living Partner Bordon Temporary contract - 3 Months £15.17 p/h Are you passionate about helping older people live independently, safely and with confidence? We're looking for an Assistant Independent Living Partner to join a team within an established Housing Association on a 3 Month Temporary contract basis. Working 8am-4pm, you'll play a key role assisting the Independent Living Partner delivering housing management services to older people living within leasehold, Extra Support or Extra Care schemes in the local area. Acting as point of contact for tenants you will be involved in: assisting with queries carrying out compliance and health and safety checks managing the social alarm system helping to build vibrant, engaged communities for residents. This is a rewarding opportunity for someone with excellent communication skills, a flexible approach, a strong understanding of the needs of older people and experience of housing-related issues and tenancy management. You'll need to be confident using IT systems, able to work independently in a lone-working role, and committed to providing high-quality, customer-focused support that promotes independence. A full driving licence and access to a car is essential. You'll also need flexibility to work outside normal hours, including evenings, weekends and bank holidays when required, supporting emergency response in critical out-of-hours situations. A DBS check will be required. If you have relevant experience or transferable skills, please get in touch -
Factotum Telephone Answering Service
Cambridge, Cambridgeshire
Customer Service Advisor (Clinic Diaries) - Factotum Telephone Answering Service are looking for a Customer Service Advisor (Clinic Diaries) to join them on a permanent basis based in Newmarket, West Suffolk. We will consider job share arrangements for this role. Company benefits include: Competitive Salary: On offer is a salary of £24,900 (pro rata for job share) per annum, plus an attendance bonus (pro-rata for job share) Holiday: 20 days annual leave plus bank holidays (pro rata for job share) Additional: Employee Benefits package, providing health and wellness support, Flexibility with home working options after training and probationary period. About the role: As a Customer Service Advisor (Clinic Diaries), you will manage inbound and outbound customer interactions, gather information in line with company policies and GDPR, and book appointments while accurately recording patient data. Your attention to detail and commitment to service excellence will enhance overall customer satisfaction. Working hours for this role are 37.5 per week, Monday Friday, 8.30am to 5pm or 9am to 5.30pm Main duties and responsibilities: Manage inbound and outbound customer interactions via telephone and email, ensuring a seamless experience. Gather essential information while adhering to company policies and GDPR compliance. Schedule appointments efficiently and accurately record patient data using call-taking software. Provide exceptional customer service by actively listening and addressing inquiries with empathy. Collaborate with team members to deliver a consistent and high-quality service standard. About you: As Customer Service Advisor (Clinic Diaries), you will have an excellent communication and active listening skills, especially on the phone. A genuine desire to help others, and proficiency with computers and ideally touch typing. Patience, emotional intelligence, and the ability to multitask in a busy environment are essential for connecting effectively with our customers. Why Factotum: Founded in 2003, Factotum has over 20 years of experience as a leading provider of telephone answering services, virtual reception services, and outsourced company reception services across the UK. If you meet the requirements for the Customer Service Advisor (Clinic Diaries) role and want to make a difference, please apply with an up-to-date CV. We look forward to hearing from you. No Recruitment Agencies Please Please check your email inbox and spam/junk mail folder for any email correspondence for this role. If you require any reasonable adjustments, such as access or information in an alternative format, please inform us as soon as possible so we can make the appropriate adjustments. This vacancy is being advertised and handled through Spider, the regions Online Job Advertiser on our behalf. We both take your privacy seriously. When you apply, your details are processed and available for us to directly review for this vacancy. As you might expect you may be contacted by email, text or telephone. For full Privacy Policy details please see email correspondences on receipt of your application.
Aug 13, 2026
Full time
Customer Service Advisor (Clinic Diaries) - Factotum Telephone Answering Service are looking for a Customer Service Advisor (Clinic Diaries) to join them on a permanent basis based in Newmarket, West Suffolk. We will consider job share arrangements for this role. Company benefits include: Competitive Salary: On offer is a salary of £24,900 (pro rata for job share) per annum, plus an attendance bonus (pro-rata for job share) Holiday: 20 days annual leave plus bank holidays (pro rata for job share) Additional: Employee Benefits package, providing health and wellness support, Flexibility with home working options after training and probationary period. About the role: As a Customer Service Advisor (Clinic Diaries), you will manage inbound and outbound customer interactions, gather information in line with company policies and GDPR, and book appointments while accurately recording patient data. Your attention to detail and commitment to service excellence will enhance overall customer satisfaction. Working hours for this role are 37.5 per week, Monday Friday, 8.30am to 5pm or 9am to 5.30pm Main duties and responsibilities: Manage inbound and outbound customer interactions via telephone and email, ensuring a seamless experience. Gather essential information while adhering to company policies and GDPR compliance. Schedule appointments efficiently and accurately record patient data using call-taking software. Provide exceptional customer service by actively listening and addressing inquiries with empathy. Collaborate with team members to deliver a consistent and high-quality service standard. About you: As Customer Service Advisor (Clinic Diaries), you will have an excellent communication and active listening skills, especially on the phone. A genuine desire to help others, and proficiency with computers and ideally touch typing. Patience, emotional intelligence, and the ability to multitask in a busy environment are essential for connecting effectively with our customers. Why Factotum: Founded in 2003, Factotum has over 20 years of experience as a leading provider of telephone answering services, virtual reception services, and outsourced company reception services across the UK. If you meet the requirements for the Customer Service Advisor (Clinic Diaries) role and want to make a difference, please apply with an up-to-date CV. We look forward to hearing from you. No Recruitment Agencies Please Please check your email inbox and spam/junk mail folder for any email correspondence for this role. If you require any reasonable adjustments, such as access or information in an alternative format, please inform us as soon as possible so we can make the appropriate adjustments. This vacancy is being advertised and handled through Spider, the regions Online Job Advertiser on our behalf. We both take your privacy seriously. When you apply, your details are processed and available for us to directly review for this vacancy. As you might expect you may be contacted by email, text or telephone. For full Privacy Policy details please see email correspondences on receipt of your application.
Overview: A key role for a manufacturer in the Chorley area, the Customer Experience Manager takes ownership of customer satisfaction (CSAT) and the end-to-end customer journey, and acts as the primary point of escalation for customer complaints, both pre-sale and post-sale. The role also owns the Group's reputation across all Trustpilot pages. Working closely with customer service, sales, bookings, and installation teams, department heads, team managers, and the Group Continuous Improvement Manager, the role builds strong cross-functional working relationships, ensures complaints are resolved consistently and fairly, drives continuous improvement of the customer journey and CSAT, and ensures complaint and satisfaction performance is tracked and reported to the Operational Leadership Team. Key Responsibilities: CSAT & Customer Journey: Own and drive continuous improvement of customer satisfaction (CSAT) across the Group, setting targets and tracking performance over time. Map and improve the end-to-end customer journey, identifying and removing friction points from initial enquiry through to installation and beyond. Build and manage strong working relationships between customer service, sales, bookings, and installation teams to ensure a consistent, joined-up customer experience. Use CSAT and customer journey data to identify recurring pain points and champion continuous improvement initiatives across departments. Trustpilot & Reputation Management: Take ownership of all Trustpilot pages across the Group. Monitor, respond to, and manage reviews in line with company tone of voice and policy. Identify trends in customer feedback and share insights with relevant department heads. Work to protect and improve the Group's online reputation and review scores. Complaint Escalation & Resolution: Act as the primary point of escalation for all customer complaints, pre and post sale. Investigate escalated complaints thoroughly, liaising with the relevant department or team as required. Ensure complaints are acknowledged, progressed, and resolved within agreed service standards. Maintain clear, professional, and empathetic communication with customers throughout the resolution process. Maintain accurate records of all complaints, actions taken, and outcomes. Cross-Functional Collaboration: Work with customer service, sales, bookings, installation, and other department heads and team managers to ensure complaints are handled and managed in line with company policy. Provide guidance and coaching to teams on complaint-handling best practice. Act as a liaison between customers, departments, and senior management on complaint related matters. Process Governance & Continuous Improvement: Work with the Group Continuous Improvement Manager to ensure complaints processes are mapped, kept up to date, and rolled out accordingly. Identify recurring root causes of complaints and recommend process or policy changes to reduce recurrence. Support the rollout of new or updated complaints procedures across the Group, ensuring standards are maintained regardless of personnel changes. Reporting & Metrics: Track key CSAT and complaint metrics, including satisfaction scores, volumes, resolution times, and root causes. Prepare and present regular updates to the Operational Leadership Team. Use data and trends to inform continuous improvement priorities. Skills & Experience Required: Essential: Proven experience in a customer experience, CSAT, complaint handling, or customer retention role. Strong stakeholder management skills, with the ability to build and manage relationships across customer service, sales, bookings, and installation teams, and to influence department heads and team managers. Excellent written and verbal communication skills, including a professional and empathetic customer manner. Strong analytical skills with the ability to track, interpret, and report on complaint metrics. Experience managing online review platforms such as Trustpilot. Sound understanding of complaint handling best practice and customer service standards. Proficient with Microsoft 365 (Excel, Outlook, Teams) and case management or CRM systems. Desirable: Process mapping and continuous improvement experience or methodologies. Confident presenting complaint performance and trends to senior leadership. Experience implementing or improving complaint-handling or case management technology platforms. What's on Offer: Salary up to £40,000, depending on experience Opportunity for hybrid working Opportunity to join a growing and successful organisation 30 days of annual leave (including bank holidays) Annual leave increase after a years' service Company pension Supportive and collaborative working environment Career development and progression opportunities
Aug 13, 2026
Full time
Overview: A key role for a manufacturer in the Chorley area, the Customer Experience Manager takes ownership of customer satisfaction (CSAT) and the end-to-end customer journey, and acts as the primary point of escalation for customer complaints, both pre-sale and post-sale. The role also owns the Group's reputation across all Trustpilot pages. Working closely with customer service, sales, bookings, and installation teams, department heads, team managers, and the Group Continuous Improvement Manager, the role builds strong cross-functional working relationships, ensures complaints are resolved consistently and fairly, drives continuous improvement of the customer journey and CSAT, and ensures complaint and satisfaction performance is tracked and reported to the Operational Leadership Team. Key Responsibilities: CSAT & Customer Journey: Own and drive continuous improvement of customer satisfaction (CSAT) across the Group, setting targets and tracking performance over time. Map and improve the end-to-end customer journey, identifying and removing friction points from initial enquiry through to installation and beyond. Build and manage strong working relationships between customer service, sales, bookings, and installation teams to ensure a consistent, joined-up customer experience. Use CSAT and customer journey data to identify recurring pain points and champion continuous improvement initiatives across departments. Trustpilot & Reputation Management: Take ownership of all Trustpilot pages across the Group. Monitor, respond to, and manage reviews in line with company tone of voice and policy. Identify trends in customer feedback and share insights with relevant department heads. Work to protect and improve the Group's online reputation and review scores. Complaint Escalation & Resolution: Act as the primary point of escalation for all customer complaints, pre and post sale. Investigate escalated complaints thoroughly, liaising with the relevant department or team as required. Ensure complaints are acknowledged, progressed, and resolved within agreed service standards. Maintain clear, professional, and empathetic communication with customers throughout the resolution process. Maintain accurate records of all complaints, actions taken, and outcomes. Cross-Functional Collaboration: Work with customer service, sales, bookings, installation, and other department heads and team managers to ensure complaints are handled and managed in line with company policy. Provide guidance and coaching to teams on complaint-handling best practice. Act as a liaison between customers, departments, and senior management on complaint related matters. Process Governance & Continuous Improvement: Work with the Group Continuous Improvement Manager to ensure complaints processes are mapped, kept up to date, and rolled out accordingly. Identify recurring root causes of complaints and recommend process or policy changes to reduce recurrence. Support the rollout of new or updated complaints procedures across the Group, ensuring standards are maintained regardless of personnel changes. Reporting & Metrics: Track key CSAT and complaint metrics, including satisfaction scores, volumes, resolution times, and root causes. Prepare and present regular updates to the Operational Leadership Team. Use data and trends to inform continuous improvement priorities. Skills & Experience Required: Essential: Proven experience in a customer experience, CSAT, complaint handling, or customer retention role. Strong stakeholder management skills, with the ability to build and manage relationships across customer service, sales, bookings, and installation teams, and to influence department heads and team managers. Excellent written and verbal communication skills, including a professional and empathetic customer manner. Strong analytical skills with the ability to track, interpret, and report on complaint metrics. Experience managing online review platforms such as Trustpilot. Sound understanding of complaint handling best practice and customer service standards. Proficient with Microsoft 365 (Excel, Outlook, Teams) and case management or CRM systems. Desirable: Process mapping and continuous improvement experience or methodologies. Confident presenting complaint performance and trends to senior leadership. Experience implementing or improving complaint-handling or case management technology platforms. What's on Offer: Salary up to £40,000, depending on experience Opportunity for hybrid working Opportunity to join a growing and successful organisation 30 days of annual leave (including bank holidays) Annual leave increase after a years' service Company pension Supportive and collaborative working environment Career development and progression opportunities
Okta Pre-Sales Consultant Remote UK & Europe Fluent English Help organisations transform the way they secure digital identity. Envo Talent is partnering with one of Europe's leading Identity & Access Management consultancies to recruit an experienced Okta Pre-Sales Consultant . This is an opportunity to join a market-leading consultancy delivering enterprise Identity solutions for organisations across Europe. Working alongside some of the industry's strongest Okta specialists, you'll help customers solve complex identity challenges by designing secure, scalable solutions that deliver real business value. If you enjoy combining technical expertise with customer engagement and want to influence projects before delivery even begins, this is a fantastic opportunity. The Opportunity As a trusted technical advisor, you'll work closely with customers, sales teams and solution architects to understand business requirements, shape technical strategy and demonstrate how Okta can solve complex identity challenges. You'll play a key role throughout the sales cycle, helping customers build confidence in the proposed solution whilst working closely with delivery teams to ensure a seamless transition into implementation. This is a highly customer-facing role where communication skills are just as important as technical capability. What You'll Be Doing You'll be responsible for: Partnering with the sales team to qualify new opportunities and provide technical leadership throughout the sales process. Leading technical workshops, product demonstrations and proof of concepts across the Okta platform. Working with customers to understand business objectives, technical requirements and existing identity landscapes. Designing high-level solution architectures tailored to customer requirements. Supporting proposals, tenders and RFP responses with technical content and solution design. Acting as a trusted advisor on Identity & Access Management best practice. Working closely with delivery consultants to ensure successful project handovers. Building reusable demo environments, technical collateral and pre-sales assets. What We're Looking For We're interested in speaking with professionals who have strong experience across the Okta platform, including: Workforce Identity Customer Identity (CIAM) Single Sign-On (SSO) Multi-Factor Authentication (MFA) Lifecycle Management You'll also bring experience with: Delivering customer demonstrations and proof of concepts. Solution design and technical discovery workshops. Identity and Access Management concepts and enterprise security. Authentication standards including SAML, OAuth2, OpenID Connect and SCIM. Cloud platforms such as Azure, AWS or Google Cloud. We'd Love To See Previous experience as a Pre-Sales Consultant, Solutions Engineer or Solutions Architect within the IAM or Cyber Security space. Excellent presentation and communication skills with both technical and non-technical stakeholders. The ability to simplify complex technical concepts for business audiences. Okta certifications (Professional or Consultant level preferred). Additional experience with technologies such as Microsoft Entra ID, Ping Identity or ForgeRock would be advantageous. Fluent English. Why Join? You'll become part of one of Europe's most respected Identity consultancies, working with enterprise organisations on strategic digital transformation programmes. You'll benefit from: Fully remote and flexible working. Exposure to complex enterprise Identity projects across Europe. Ongoing investment in training and professional development. Funded certifications and dedicated learning days. Genuine career progression within a growing consultancy. Competitive salary and comprehensive benefits package. Interested? If you're passionate about Identity & Access Management and enjoy combining technology with customer engagement, we'd love to hear from you. Apply today or contact Envo Talent for a confidential discussion.
Aug 13, 2026
Full time
Okta Pre-Sales Consultant Remote UK & Europe Fluent English Help organisations transform the way they secure digital identity. Envo Talent is partnering with one of Europe's leading Identity & Access Management consultancies to recruit an experienced Okta Pre-Sales Consultant . This is an opportunity to join a market-leading consultancy delivering enterprise Identity solutions for organisations across Europe. Working alongside some of the industry's strongest Okta specialists, you'll help customers solve complex identity challenges by designing secure, scalable solutions that deliver real business value. If you enjoy combining technical expertise with customer engagement and want to influence projects before delivery even begins, this is a fantastic opportunity. The Opportunity As a trusted technical advisor, you'll work closely with customers, sales teams and solution architects to understand business requirements, shape technical strategy and demonstrate how Okta can solve complex identity challenges. You'll play a key role throughout the sales cycle, helping customers build confidence in the proposed solution whilst working closely with delivery teams to ensure a seamless transition into implementation. This is a highly customer-facing role where communication skills are just as important as technical capability. What You'll Be Doing You'll be responsible for: Partnering with the sales team to qualify new opportunities and provide technical leadership throughout the sales process. Leading technical workshops, product demonstrations and proof of concepts across the Okta platform. Working with customers to understand business objectives, technical requirements and existing identity landscapes. Designing high-level solution architectures tailored to customer requirements. Supporting proposals, tenders and RFP responses with technical content and solution design. Acting as a trusted advisor on Identity & Access Management best practice. Working closely with delivery consultants to ensure successful project handovers. Building reusable demo environments, technical collateral and pre-sales assets. What We're Looking For We're interested in speaking with professionals who have strong experience across the Okta platform, including: Workforce Identity Customer Identity (CIAM) Single Sign-On (SSO) Multi-Factor Authentication (MFA) Lifecycle Management You'll also bring experience with: Delivering customer demonstrations and proof of concepts. Solution design and technical discovery workshops. Identity and Access Management concepts and enterprise security. Authentication standards including SAML, OAuth2, OpenID Connect and SCIM. Cloud platforms such as Azure, AWS or Google Cloud. We'd Love To See Previous experience as a Pre-Sales Consultant, Solutions Engineer or Solutions Architect within the IAM or Cyber Security space. Excellent presentation and communication skills with both technical and non-technical stakeholders. The ability to simplify complex technical concepts for business audiences. Okta certifications (Professional or Consultant level preferred). Additional experience with technologies such as Microsoft Entra ID, Ping Identity or ForgeRock would be advantageous. Fluent English. Why Join? You'll become part of one of Europe's most respected Identity consultancies, working with enterprise organisations on strategic digital transformation programmes. You'll benefit from: Fully remote and flexible working. Exposure to complex enterprise Identity projects across Europe. Ongoing investment in training and professional development. Funded certifications and dedicated learning days. Genuine career progression within a growing consultancy. Competitive salary and comprehensive benefits package. Interested? If you're passionate about Identity & Access Management and enjoy combining technology with customer engagement, we'd love to hear from you. Apply today or contact Envo Talent for a confidential discussion.
Solus Accident Repair Centres
Birchanger, Hertfordshire
Overview Solus, part of the Aviva family, is growing our Technology capability and we're looking for a talented Performance and Monitoring Engineer to help us strengthen the stability, reliability and performance of our systems. If you're passionate about monitoring, observability and using data to proactively improve service health, this is a great opportunity to make a real impact across a large, modern technology estate. Responsibilities You'll be our subject matter expert for monitoring and performance, responsible for designing, implementing and maintaining the tools and dashboards that give us real-time visibility of our infrastructure, applications and cloud services. Your focus will include: Owning and optimising platforms such as LogicMonitor, Azure Monitor, App Insights and Log Analytics Building meaningful dashboards, alerts, telemetry pipelines and performance insights Identifying risks, trends and early indicators to prevent incidents before they happen Carrying out deep-dive investigations into performance issues and recommending improvements Working with Platform, Operations, Security and Product teams to ensure systems are reliable, available and scalable Automating responses and integrations to improve speed, accuracy and consistency Supporting major changes, deployments and post-incident reviews with data-driven evidence Qualifications Strong experience with monitoring and observability tools (LogicMonitor, Azure Monitor, App Insights, Log Analytics, Defender for Cloud) Excellent understanding of cloud performance, IaaS/PaaS, networking fundamentals, API performance and capacity modelling Skilled in dashboards, log queries (KQL), custom metrics and performance analysis Ability to diagnose complex issues across infrastructure, networks, applications or databases Confident scripting and automation skills (PowerShell, Azure Automation, Graph API) Clear communicator who can simplify technical detail for both technical and non-technical teams Desirable qualifications Microsoft certifications (AZ-900, AZ-104, AZ-305, AZ-500) or similar Experience with LogicMonitor admin, Grafana or other observability tools Familiarity with SRE concepts (SLIs, SLOs, error budgets) Understanding of ITIL processes Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
Aug 13, 2026
Full time
Overview Solus, part of the Aviva family, is growing our Technology capability and we're looking for a talented Performance and Monitoring Engineer to help us strengthen the stability, reliability and performance of our systems. If you're passionate about monitoring, observability and using data to proactively improve service health, this is a great opportunity to make a real impact across a large, modern technology estate. Responsibilities You'll be our subject matter expert for monitoring and performance, responsible for designing, implementing and maintaining the tools and dashboards that give us real-time visibility of our infrastructure, applications and cloud services. Your focus will include: Owning and optimising platforms such as LogicMonitor, Azure Monitor, App Insights and Log Analytics Building meaningful dashboards, alerts, telemetry pipelines and performance insights Identifying risks, trends and early indicators to prevent incidents before they happen Carrying out deep-dive investigations into performance issues and recommending improvements Working with Platform, Operations, Security and Product teams to ensure systems are reliable, available and scalable Automating responses and integrations to improve speed, accuracy and consistency Supporting major changes, deployments and post-incident reviews with data-driven evidence Qualifications Strong experience with monitoring and observability tools (LogicMonitor, Azure Monitor, App Insights, Log Analytics, Defender for Cloud) Excellent understanding of cloud performance, IaaS/PaaS, networking fundamentals, API performance and capacity modelling Skilled in dashboards, log queries (KQL), custom metrics and performance analysis Ability to diagnose complex issues across infrastructure, networks, applications or databases Confident scripting and automation skills (PowerShell, Azure Automation, Graph API) Clear communicator who can simplify technical detail for both technical and non-technical teams Desirable qualifications Microsoft certifications (AZ-900, AZ-104, AZ-305, AZ-500) or similar Experience with LogicMonitor admin, Grafana or other observability tools Familiarity with SRE concepts (SLIs, SLOs, error budgets) Understanding of ITIL processes Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
Customer Resolution Caseworker (FTC) Location: Remote Salary: £32,300 per annum Vacancy Type: Fixed term contract until April 2027 It matters. So we re bringing it closer to home. Our customers have told us they want us to better understand their needs at a local level, and to be more visible in the communities we serve. We ve listened. That s why we re creating new roles, strengthening our local presence, and looking for people who want to be part of what comes next. We re looking for a Resolution Caseworker to join our Customer Resolution team and play a vital role in improving customer satisfaction and trust. About the Role As a Resolution Caseworker, you ll be at the heart of our customer experience, managing complaints and service issues from start to finish. You ll take ownership of cases, working collaboratively across teams to investigate concerns, identify root causes, and deliver fair, timely and high-quality resolutions. This is a fantastic opportunity for someone who thrives in a fast-paced environment, enjoys problem-solving, and is driven to make a real difference to customers experiences. What You ll Be Doing Managing and responding to customer complaints with empathy, professionalism, and efficiency Investigating cases thoroughly, gathering evidence and making balanced decisions Delivering timely, high-quality responses in line with regulatory requirements and internal policies Using sound judgement to determine appropriate outcomes, including compensation where necessary Acting as the main point of contact for customers throughout the resolution journey Collaborating with colleagues and stakeholders to drive early and effective resolutions Maintaining accurate case records and documentation Identifying recurring issues and sharing insights to support service improvements Promoting a customer-first culture and acting as a role model for excellent service About You You ll bring strong communication skills and a passion for delivering fair outcomes, alongside the ability to handle sensitive situations with confidence and professionalism. We re particularly interested in candidates who have: Experience in complaints handling or customer service, ideally within housing or a related sector An understanding of complaint handling standards (such as the Housing Ombudsman Complaint Handling Code) or a willingness to learn Strong analytical and problem-solving skills with the ability to make sound judgements Confidence in managing challenging conversations and negotiating positive outcomes Excellent organisational skills with the ability to prioritise and manage your own caseload A collaborative mindset and the ability to build effective working relationships A commitment to equality, diversity and inclusion Good IT skills and experience using case management systems Why Join Us? At Stonewater, our customer promise is We are proud to make things personal; if it matters to our customers, it matters to us. You ll be joining a team that is committed to continuous improvement and delivering positive outcomes for customers. In this role, you ll have the opportunity to influence service delivery, contribute to meaningful change, and develop your skills in complaint handling and customer experience. Appointment to this role will be subject to satisfactory references and proof of Right to Work in the UK. Discover Stonewater Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.
Aug 13, 2026
Contractor
Customer Resolution Caseworker (FTC) Location: Remote Salary: £32,300 per annum Vacancy Type: Fixed term contract until April 2027 It matters. So we re bringing it closer to home. Our customers have told us they want us to better understand their needs at a local level, and to be more visible in the communities we serve. We ve listened. That s why we re creating new roles, strengthening our local presence, and looking for people who want to be part of what comes next. We re looking for a Resolution Caseworker to join our Customer Resolution team and play a vital role in improving customer satisfaction and trust. About the Role As a Resolution Caseworker, you ll be at the heart of our customer experience, managing complaints and service issues from start to finish. You ll take ownership of cases, working collaboratively across teams to investigate concerns, identify root causes, and deliver fair, timely and high-quality resolutions. This is a fantastic opportunity for someone who thrives in a fast-paced environment, enjoys problem-solving, and is driven to make a real difference to customers experiences. What You ll Be Doing Managing and responding to customer complaints with empathy, professionalism, and efficiency Investigating cases thoroughly, gathering evidence and making balanced decisions Delivering timely, high-quality responses in line with regulatory requirements and internal policies Using sound judgement to determine appropriate outcomes, including compensation where necessary Acting as the main point of contact for customers throughout the resolution journey Collaborating with colleagues and stakeholders to drive early and effective resolutions Maintaining accurate case records and documentation Identifying recurring issues and sharing insights to support service improvements Promoting a customer-first culture and acting as a role model for excellent service About You You ll bring strong communication skills and a passion for delivering fair outcomes, alongside the ability to handle sensitive situations with confidence and professionalism. We re particularly interested in candidates who have: Experience in complaints handling or customer service, ideally within housing or a related sector An understanding of complaint handling standards (such as the Housing Ombudsman Complaint Handling Code) or a willingness to learn Strong analytical and problem-solving skills with the ability to make sound judgements Confidence in managing challenging conversations and negotiating positive outcomes Excellent organisational skills with the ability to prioritise and manage your own caseload A collaborative mindset and the ability to build effective working relationships A commitment to equality, diversity and inclusion Good IT skills and experience using case management systems Why Join Us? At Stonewater, our customer promise is We are proud to make things personal; if it matters to our customers, it matters to us. You ll be joining a team that is committed to continuous improvement and delivering positive outcomes for customers. In this role, you ll have the opportunity to influence service delivery, contribute to meaningful change, and develop your skills in complaint handling and customer experience. Appointment to this role will be subject to satisfactory references and proof of Right to Work in the UK. Discover Stonewater Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.
Our client is a well-established award-winning regional automotive service retailer with a strong reputation for delivering reliable, high-quality support to its customers. With over twenty branches across the Home Counties, they are now seeking an experienced Payroll and Accounts Administrator to join a small finance team at their Head Office in Andover, Hampshire. The role will involve processing 4- weekly, and monthly payrolls, checking and entering purchase ledger transactions, answering incoming office calls, taking customer payments over the phone, and assisting with other duties across the team as required. This is a varied part-time position, so the successful candidate will need to be flexible, accurate, and comfortable helping wherever needed. Working hours are Monday to Friday 08:30 to 14:00, totalling 5.5 hours per day and 27.5 per week. Essential Skills The successful candidate will be able to demonstrate: Minimum of 2 years payroll experience. Strong attention to detail and a high level of accuracy. Confident asking questions and investigating anything that does not look right. Good communication skills, including confidence speaking to customers and colleagues by phone. Ability to handle confidential information appropriately. Organised and able to manage tasks within deadlines. Flexible approach and willingness to help with other duties within the team when required. Package If you are successful, you can look forward to a range of benefits including: Basic salary between £20,000 to £22,000 (actual) per annum, negotiable depending on experience and skills. Private medical insurance on 50/50 premium contribution basis. Auto enrolment pension scheme. 20 days annual leave in addition to Bank Holidays, increasing to 25 days over a period of time. Staff and family discounts. Refer a Friend Scheme. Driving Lesson Assistance Scheme offering financial help with driving lessons. Ability to reliably commute to Andover or plan to relocate before starting work (required)
Aug 13, 2026
Full time
Our client is a well-established award-winning regional automotive service retailer with a strong reputation for delivering reliable, high-quality support to its customers. With over twenty branches across the Home Counties, they are now seeking an experienced Payroll and Accounts Administrator to join a small finance team at their Head Office in Andover, Hampshire. The role will involve processing 4- weekly, and monthly payrolls, checking and entering purchase ledger transactions, answering incoming office calls, taking customer payments over the phone, and assisting with other duties across the team as required. This is a varied part-time position, so the successful candidate will need to be flexible, accurate, and comfortable helping wherever needed. Working hours are Monday to Friday 08:30 to 14:00, totalling 5.5 hours per day and 27.5 per week. Essential Skills The successful candidate will be able to demonstrate: Minimum of 2 years payroll experience. Strong attention to detail and a high level of accuracy. Confident asking questions and investigating anything that does not look right. Good communication skills, including confidence speaking to customers and colleagues by phone. Ability to handle confidential information appropriately. Organised and able to manage tasks within deadlines. Flexible approach and willingness to help with other duties within the team when required. Package If you are successful, you can look forward to a range of benefits including: Basic salary between £20,000 to £22,000 (actual) per annum, negotiable depending on experience and skills. Private medical insurance on 50/50 premium contribution basis. Auto enrolment pension scheme. 20 days annual leave in addition to Bank Holidays, increasing to 25 days over a period of time. Staff and family discounts. Refer a Friend Scheme. Driving Lesson Assistance Scheme offering financial help with driving lessons. Ability to reliably commute to Andover or plan to relocate before starting work (required)
The Role: We re looking for a Customer Retention Specialist to join our busy team here at Agria Pet Insurance where you ll support our customers who are coming to the end of their current policy and want to discuss their renewal with us. A key part of your role will be to actively listen to any customer queries and then work with them to fact find and understand any changes to their policy details and circumstances. You will then utilise your training and our systems to offer the customer the most suitable products and price for their upcoming insurance needs. You ll be enthusiastic about our products and be able to talk confidently to our customers, making sure they understand everything about their policy and quotation. This role can be based fully remote or from our Aylesbury, Buckinghamshire office once a week (every Wednesday). You will be required to attend a two week, in office induction when you start (accommodation provided for remote workers). You must be able to commit to these arrangements in order to be considered for this role. What you ll be doing: Handle all retention & renewal calls, both inbound and outbound, to ensure optimal rate of retained and renewed policies. Outbound calling including but not limited to; retention and renewal, breeders, requesting information for claims and underwriting of new policy applications. Objection handling including but not limited to; policy cancellations, premium increases, Claims decisions. Support and advise Sales and Customer Service agents with complex queries. Be the escalation point for complex queries and carry out required investigations to find a satisfactory resolution. Handle any calls that overflow from Sales or Customer Service to maintain required service levels Record and maintain accurate policyholder information using the in-house computer systems What we re looking for: Previous experience of working in a customer retention environment with a passion for providing great customer service Good initiative and problem solving skills Ability to overcome customer objections and drive a positive resolution through excellent communication skills (questioning and listening) Good computer skills able to take in-bound calls whilst navigating our in-house system Confident communicator Why choose Agria Pet: Agria Pet Insurance is one of the UK's leading specialist pet insurance providers. We only provide lifetime insurance for animals, so truly understand and care about our customers and their beloved pets - especially as most of our team are pet parents, and we're all animal-lovers. Our passion for pets means that we are trusted by The Royal Kennel Club, Lloyds and many other significant affinity partners to provide lifetime pet insurance in their names. Working closely with animal welfare organisations, vets and breeders, gives us deep insight on what's best for pets. And we give back too - including supporting hundreds of animal rescues, protecting over 100,000 rescued animals, and through donations of over £2m to animal charities. We are a strong, growing business, having doubled our GWP in the last 5 years, with a supportive ethos and family feel. We became one of the UK s Best Workplaces in 2023, 2024, 2025 and again in 2026, we have the top 4 slots on Which? Best Buy pet insurance, are ranked 4.8 on Trustpilot (higher than any other pet insurance provider) and we are extremely proud to be the only carbon negative pet insurer in the UK. What we offer: Competitive commission structure 25 days annual leave which increases with service, plus bank holidays Opportunity to buy/sell up to 5 days annual leave per calendar year Pension and Life Assurance scheme Access to 25% off insuring your pet with Agria. Friends and family are also entitled to a discount too We aim to support the health and wellbeing of all our colleagues so you ll have access to a Health Cash Plan, mental health support and health and wellbeing platforms, including Headspace
Aug 13, 2026
Full time
The Role: We re looking for a Customer Retention Specialist to join our busy team here at Agria Pet Insurance where you ll support our customers who are coming to the end of their current policy and want to discuss their renewal with us. A key part of your role will be to actively listen to any customer queries and then work with them to fact find and understand any changes to their policy details and circumstances. You will then utilise your training and our systems to offer the customer the most suitable products and price for their upcoming insurance needs. You ll be enthusiastic about our products and be able to talk confidently to our customers, making sure they understand everything about their policy and quotation. This role can be based fully remote or from our Aylesbury, Buckinghamshire office once a week (every Wednesday). You will be required to attend a two week, in office induction when you start (accommodation provided for remote workers). You must be able to commit to these arrangements in order to be considered for this role. What you ll be doing: Handle all retention & renewal calls, both inbound and outbound, to ensure optimal rate of retained and renewed policies. Outbound calling including but not limited to; retention and renewal, breeders, requesting information for claims and underwriting of new policy applications. Objection handling including but not limited to; policy cancellations, premium increases, Claims decisions. Support and advise Sales and Customer Service agents with complex queries. Be the escalation point for complex queries and carry out required investigations to find a satisfactory resolution. Handle any calls that overflow from Sales or Customer Service to maintain required service levels Record and maintain accurate policyholder information using the in-house computer systems What we re looking for: Previous experience of working in a customer retention environment with a passion for providing great customer service Good initiative and problem solving skills Ability to overcome customer objections and drive a positive resolution through excellent communication skills (questioning and listening) Good computer skills able to take in-bound calls whilst navigating our in-house system Confident communicator Why choose Agria Pet: Agria Pet Insurance is one of the UK's leading specialist pet insurance providers. We only provide lifetime insurance for animals, so truly understand and care about our customers and their beloved pets - especially as most of our team are pet parents, and we're all animal-lovers. Our passion for pets means that we are trusted by The Royal Kennel Club, Lloyds and many other significant affinity partners to provide lifetime pet insurance in their names. Working closely with animal welfare organisations, vets and breeders, gives us deep insight on what's best for pets. And we give back too - including supporting hundreds of animal rescues, protecting over 100,000 rescued animals, and through donations of over £2m to animal charities. We are a strong, growing business, having doubled our GWP in the last 5 years, with a supportive ethos and family feel. We became one of the UK s Best Workplaces in 2023, 2024, 2025 and again in 2026, we have the top 4 slots on Which? Best Buy pet insurance, are ranked 4.8 on Trustpilot (higher than any other pet insurance provider) and we are extremely proud to be the only carbon negative pet insurer in the UK. What we offer: Competitive commission structure 25 days annual leave which increases with service, plus bank holidays Opportunity to buy/sell up to 5 days annual leave per calendar year Pension and Life Assurance scheme Access to 25% off insuring your pet with Agria. Friends and family are also entitled to a discount too We aim to support the health and wellbeing of all our colleagues so you ll have access to a Health Cash Plan, mental health support and health and wellbeing platforms, including Headspace
This Technical Account Manager role provides the opportunity to work for a heavy manufacturing business influencing change by solving complex challenges. The Technical Account Manager will be offered a double figure pension contribution, private health care, 27 days annual leave and more. As a Technical Account Manager, you'll become the trusted subject matter expert for customers across your designated region, playing a key role in delivering exceptional service, supporting product performance, and helping customers achieve their goals. This is an exciting opportunity to work at the heart of the business, connecting customers with commercial teams, manufacturing operations, and research & development specialists. What You'll Be Doing as the Technical Account Manager; Act as the primary contact for customers within your region. Provide expert advice on existing products, product performance, and solutions. Support new product development initiatives and customer projects. Investigate enquiries and collaborate with internal teams to deliver effective solutions. Translate customer requirements into clear actions for manufacturing, operations, and innovation departments. Lead complaint investigations and support corrective and preventative actions. Travel nationally and internationally to meet customers and strengthen relationships. We're seeking a motivated and customer-focused Technical Account Manager who thrives in a collaborative environment and enjoys solving challenges. It would be beneficial for the successful candidate to have a degree, HNC or HND in a Scientific, Engineering, Materials or related discipline. Experience working to Quality Management Systems would also be of interest, specifically ISO9001, or alternatively IATF 16949. Additional benefits of the Technical Account Manager include Life Assurance, Comprehensive company sick pay scheme, Employee assistance programme, ongoing training, development and career progression opportunities. Apply for this Technical Account Manager role today for further information.
Aug 13, 2026
Full time
This Technical Account Manager role provides the opportunity to work for a heavy manufacturing business influencing change by solving complex challenges. The Technical Account Manager will be offered a double figure pension contribution, private health care, 27 days annual leave and more. As a Technical Account Manager, you'll become the trusted subject matter expert for customers across your designated region, playing a key role in delivering exceptional service, supporting product performance, and helping customers achieve their goals. This is an exciting opportunity to work at the heart of the business, connecting customers with commercial teams, manufacturing operations, and research & development specialists. What You'll Be Doing as the Technical Account Manager; Act as the primary contact for customers within your region. Provide expert advice on existing products, product performance, and solutions. Support new product development initiatives and customer projects. Investigate enquiries and collaborate with internal teams to deliver effective solutions. Translate customer requirements into clear actions for manufacturing, operations, and innovation departments. Lead complaint investigations and support corrective and preventative actions. Travel nationally and internationally to meet customers and strengthen relationships. We're seeking a motivated and customer-focused Technical Account Manager who thrives in a collaborative environment and enjoys solving challenges. It would be beneficial for the successful candidate to have a degree, HNC or HND in a Scientific, Engineering, Materials or related discipline. Experience working to Quality Management Systems would also be of interest, specifically ISO9001, or alternatively IATF 16949. Additional benefits of the Technical Account Manager include Life Assurance, Comprehensive company sick pay scheme, Employee assistance programme, ongoing training, development and career progression opportunities. Apply for this Technical Account Manager role today for further information.
Ecommerce Content & Social Commerce Executive (D2C & TikTok Shop) Location: Woking/ Hybrid 3 days office 2 days WFH. Salary: 35,000- 43,000 DOE + bonus + excellent benefits. About the Company My client is a global consumer goods business with an innovative portfolio of leading products across home appliances and stunning lifestyle categories, sold through major retailers and ecommerce platforms across EMEA. Now looking to hire an Ecommerce Content & Social Commerce Exec to support the content strategy, merchandising, optimization and social commerce growth agenda across the D2C websites and TikTok Shop . This role will focus on enhancing product discoverability, improving customer engagement and supporting revenue growth through best-in-class content, creator collaboration and optimisation initiatives. Key Responsibilities Website Content & Optimisation Content Strategy & Merchandising Merchandise homepage, seasonal pages, campaign pages and category pages. Upload and maintain content within Salesforce Commerce Cloud (SFCC). Identify opportunities to improve customer journeys and content engagement. SEO & Product Optimisation Conduct keyword research and competitor analysis. Develop product page optimisation recommendations. Content Quality & Experience Conduct regular website audits to assess content quality and consistency. Recommend enhancements to improve conversion and customer experience. Ensure all content aligns with brand guidelines and ecommerce best practice. Affiliate Agency Management Act as key operational contact for affiliate agency. Support affiliate campaigns through content sharing and voucher code setup. Performance Marketing Support Collate creative assets and campaign messaging for paid media. Support campaign planning with insight-led recommendations. Manage Google Merchant Centre to support Google Shopping campaigns Review & Advocacy Programmes Support review generation initiatives and advocacy campaigns. Partner with review platforms and consumer communities to increase authentic customer content and ratings. TikTok Shop & Social Commerce Content & Listing Optimisation Working with agency, own optimisation of product listings in TikTok Seller Centre. Conduct keyword research and implement listing improvements. Develop content strategies that improve discovery, engagement, and conversion. Work alongside agency partners to implement pricing recommendations, flash offers and promotional activities. Affiliate & Creator Programme Work with agency partner to develop affiliate relationships Identify content opportunities, campaign hooks and creator concepts. Support creator sampling programmes and track product seeding activities. Support creator communications, incentive programmes, campaign & live briefing materials. Reporting & Insights Share competitor, creator and social commerce insights with the wider business. Skills & Experience Experience in e-commerce, digital marketing, social commerce or a similar role. Experience updating website content using a CMS or e-commerce platform. Good understanding of e-commerce and the online customer journey. Experience supporting influencer, creator or product sampling campaigns is beneficial. TikTok Shop experience is an advantage but not essential. Strong organisation and attention to detail. Good communication and teamwork skills. Comfortable using Excel/spreadsheets and basic reporting. Proactive, willing to learn and interested in e-commerce and social media trends. Benefits Competitive salary + annual bonus 35 hours per week 9.00 to 17.00 Hybrid 3 days in the office 2 WFH Holidays 25 per year- up to 28 days + Bank Holidays Pension contributions Private Medical Health cover including family Private Dental Cover, Critical Illness cover, Life Assurance ,Eye Care Scheme An Employee Assistant Programme Subsidised Sport Membership Scheme to a value of 250 per year Beautiful contemporary offices and wonderful working culture! Please apply/get in touch to hear more! TJEXE
Aug 13, 2026
Full time
Ecommerce Content & Social Commerce Executive (D2C & TikTok Shop) Location: Woking/ Hybrid 3 days office 2 days WFH. Salary: 35,000- 43,000 DOE + bonus + excellent benefits. About the Company My client is a global consumer goods business with an innovative portfolio of leading products across home appliances and stunning lifestyle categories, sold through major retailers and ecommerce platforms across EMEA. Now looking to hire an Ecommerce Content & Social Commerce Exec to support the content strategy, merchandising, optimization and social commerce growth agenda across the D2C websites and TikTok Shop . This role will focus on enhancing product discoverability, improving customer engagement and supporting revenue growth through best-in-class content, creator collaboration and optimisation initiatives. Key Responsibilities Website Content & Optimisation Content Strategy & Merchandising Merchandise homepage, seasonal pages, campaign pages and category pages. Upload and maintain content within Salesforce Commerce Cloud (SFCC). Identify opportunities to improve customer journeys and content engagement. SEO & Product Optimisation Conduct keyword research and competitor analysis. Develop product page optimisation recommendations. Content Quality & Experience Conduct regular website audits to assess content quality and consistency. Recommend enhancements to improve conversion and customer experience. Ensure all content aligns with brand guidelines and ecommerce best practice. Affiliate Agency Management Act as key operational contact for affiliate agency. Support affiliate campaigns through content sharing and voucher code setup. Performance Marketing Support Collate creative assets and campaign messaging for paid media. Support campaign planning with insight-led recommendations. Manage Google Merchant Centre to support Google Shopping campaigns Review & Advocacy Programmes Support review generation initiatives and advocacy campaigns. Partner with review platforms and consumer communities to increase authentic customer content and ratings. TikTok Shop & Social Commerce Content & Listing Optimisation Working with agency, own optimisation of product listings in TikTok Seller Centre. Conduct keyword research and implement listing improvements. Develop content strategies that improve discovery, engagement, and conversion. Work alongside agency partners to implement pricing recommendations, flash offers and promotional activities. Affiliate & Creator Programme Work with agency partner to develop affiliate relationships Identify content opportunities, campaign hooks and creator concepts. Support creator sampling programmes and track product seeding activities. Support creator communications, incentive programmes, campaign & live briefing materials. Reporting & Insights Share competitor, creator and social commerce insights with the wider business. Skills & Experience Experience in e-commerce, digital marketing, social commerce or a similar role. Experience updating website content using a CMS or e-commerce platform. Good understanding of e-commerce and the online customer journey. Experience supporting influencer, creator or product sampling campaigns is beneficial. TikTok Shop experience is an advantage but not essential. Strong organisation and attention to detail. Good communication and teamwork skills. Comfortable using Excel/spreadsheets and basic reporting. Proactive, willing to learn and interested in e-commerce and social media trends. Benefits Competitive salary + annual bonus 35 hours per week 9.00 to 17.00 Hybrid 3 days in the office 2 WFH Holidays 25 per year- up to 28 days + Bank Holidays Pension contributions Private Medical Health cover including family Private Dental Cover, Critical Illness cover, Life Assurance ,Eye Care Scheme An Employee Assistant Programme Subsidised Sport Membership Scheme to a value of 250 per year Beautiful contemporary offices and wonderful working culture! Please apply/get in touch to hear more! TJEXE
Universal Business Team
Leighton Buzzard, Bedfordshire
Business Development Executive Location: Leighton Buzzard Salary: 40,000 - 45,000 per annum + Growth Bonus + Profit Share Bonus Scheme Job Type: Full-time Permanent An exciting opportunity to join a growing, market-leading business. Our client is an ambitious, fast-growing business behind a portfolio of award-winning brands, supplying innovative cleaning up solutions to customers across the UK and international markets. As the business continues to expand, they are looking to appoint a commercially driven Business Development Executive to join their team based in Leighton Buzzard. This is an exciting opportunity to play a key role in identifying and securing new business opportunities, expanding the company's customer base and driving continued growth within the independent merchant and retail sectors. If you're naturally driven, enjoy opening doors, building relationships and converting prospects into long-term customers, we'd love to hear from you. The Opportunity This is a true new business role, focused on identifying, engaging and onboarding new stockists across the UK. Working primarily from the Leighton Buzzard office, you'll be responsible for generating your own pipeline through proactive prospecting, qualifying opportunities and managing the customer journey from initial contact through to successful onboarding. Working closely with the external sales team, you'll ensure opportunities are developed effectively, with customer visits arranged where required to help secure new business. This is an excellent opportunity for an ambitious sales professional who enjoys hunting for new business, thrives on achieving targets and wants to make a genuine impact within a growing organisation. What You'll Be Doing Identify, prospect and secure new business opportunities across the UK. Proactively cold call and engage prospective customers within the builders' merchant, DIY and trade sectors. Build and manage a healthy pipeline of qualified sales opportunities. Convert prospects into active trading accounts through effective relationship building and commercial negotiation. Manage the onboarding process for new customers, ensuring a seamless handover to Customer Service. Work collaboratively with the external sales team to maximise opportunities and support customer visits where required. Maintain accurate customer records and sales activity within the CRM system. Monitor new customer performance and identify opportunities to increase spend following onboarding. Work closely with the Sales Manager to develop strategies for key prospects and target accounts. Liaise with internal departments to ensure customers receive an outstanding experience from enquiry through to delivery. Gather market intelligence and customer feedback to support future product development and business growth. Produce regular KPI reports and pipeline updates for the management team. Requirements You'll be an experienced business development or sales professional with a passion for winning new business. You're confident picking up the phone, building rapport quickly and turning conversations into long-term commercial relationships. To be successful in this role, you'll ideally have: Proven experience in Business Development, Internal Sales, Sales Executive or New Business roles. A demonstrable track record of generating new business and consistently achieving sales targets. Excellent communication, negotiation and relationship-building skills. Confidence making outbound sales calls and engaging with decision makers. A proactive, resilient and target-driven approach. Strong commercial awareness with the ability to identify and develop opportunities. Experience using CRM systems and Microsoft Office applications. Excellent organisational skills with the ability to manage a busy sales pipeline. A full UK driving licence. Experience within the builders' merchant, trade, DIY or retail sectors would be highly advantageous. As you'll be engaging with independent merchant outlets and retail customers, an understanding of how these businesses operate and experience selling into these sectors would be particularly beneficial. Candidates with experience working with or selling into the following sectors are especially encouraged to apply: Independent Builders' Merchants Buying Groups DIY & Home Improvement Retailers Trade Distribution Wholesale or Merchant Networks Whether you've worked for a builders' merchant, a supplier to the trade, or within a retail sales environment, you'll understand how to identify opportunities, build trust and develop long-term customer relationships. Benefits Competitive salary of 40,000 - 45,000 per annum Growth-based bonus Company Profit Share Bonus Scheme The opportunity to join an ambitious and growing organisation with exciting plans for the future. A supportive and collaborative working environment where success is recognised and rewarded. Genuine opportunities for career development and progression. The opportunity to represent a portfolio of recognised, award-winning products. A role offering real autonomy, responsibility and the chance to directly influence business growth. Apply Now If you're an experienced Business Development professional who enjoys generating new opportunities, building customer relationships and delivering commercial success, we'd love to hear from you. Apply today to find out more about this exciting opportunity.
Aug 13, 2026
Full time
Business Development Executive Location: Leighton Buzzard Salary: 40,000 - 45,000 per annum + Growth Bonus + Profit Share Bonus Scheme Job Type: Full-time Permanent An exciting opportunity to join a growing, market-leading business. Our client is an ambitious, fast-growing business behind a portfolio of award-winning brands, supplying innovative cleaning up solutions to customers across the UK and international markets. As the business continues to expand, they are looking to appoint a commercially driven Business Development Executive to join their team based in Leighton Buzzard. This is an exciting opportunity to play a key role in identifying and securing new business opportunities, expanding the company's customer base and driving continued growth within the independent merchant and retail sectors. If you're naturally driven, enjoy opening doors, building relationships and converting prospects into long-term customers, we'd love to hear from you. The Opportunity This is a true new business role, focused on identifying, engaging and onboarding new stockists across the UK. Working primarily from the Leighton Buzzard office, you'll be responsible for generating your own pipeline through proactive prospecting, qualifying opportunities and managing the customer journey from initial contact through to successful onboarding. Working closely with the external sales team, you'll ensure opportunities are developed effectively, with customer visits arranged where required to help secure new business. This is an excellent opportunity for an ambitious sales professional who enjoys hunting for new business, thrives on achieving targets and wants to make a genuine impact within a growing organisation. What You'll Be Doing Identify, prospect and secure new business opportunities across the UK. Proactively cold call and engage prospective customers within the builders' merchant, DIY and trade sectors. Build and manage a healthy pipeline of qualified sales opportunities. Convert prospects into active trading accounts through effective relationship building and commercial negotiation. Manage the onboarding process for new customers, ensuring a seamless handover to Customer Service. Work collaboratively with the external sales team to maximise opportunities and support customer visits where required. Maintain accurate customer records and sales activity within the CRM system. Monitor new customer performance and identify opportunities to increase spend following onboarding. Work closely with the Sales Manager to develop strategies for key prospects and target accounts. Liaise with internal departments to ensure customers receive an outstanding experience from enquiry through to delivery. Gather market intelligence and customer feedback to support future product development and business growth. Produce regular KPI reports and pipeline updates for the management team. Requirements You'll be an experienced business development or sales professional with a passion for winning new business. You're confident picking up the phone, building rapport quickly and turning conversations into long-term commercial relationships. To be successful in this role, you'll ideally have: Proven experience in Business Development, Internal Sales, Sales Executive or New Business roles. A demonstrable track record of generating new business and consistently achieving sales targets. Excellent communication, negotiation and relationship-building skills. Confidence making outbound sales calls and engaging with decision makers. A proactive, resilient and target-driven approach. Strong commercial awareness with the ability to identify and develop opportunities. Experience using CRM systems and Microsoft Office applications. Excellent organisational skills with the ability to manage a busy sales pipeline. A full UK driving licence. Experience within the builders' merchant, trade, DIY or retail sectors would be highly advantageous. As you'll be engaging with independent merchant outlets and retail customers, an understanding of how these businesses operate and experience selling into these sectors would be particularly beneficial. Candidates with experience working with or selling into the following sectors are especially encouraged to apply: Independent Builders' Merchants Buying Groups DIY & Home Improvement Retailers Trade Distribution Wholesale or Merchant Networks Whether you've worked for a builders' merchant, a supplier to the trade, or within a retail sales environment, you'll understand how to identify opportunities, build trust and develop long-term customer relationships. Benefits Competitive salary of 40,000 - 45,000 per annum Growth-based bonus Company Profit Share Bonus Scheme The opportunity to join an ambitious and growing organisation with exciting plans for the future. A supportive and collaborative working environment where success is recognised and rewarded. Genuine opportunities for career development and progression. The opportunity to represent a portfolio of recognised, award-winning products. A role offering real autonomy, responsibility and the chance to directly influence business growth. Apply Now If you're an experienced Business Development professional who enjoys generating new opportunities, building customer relationships and delivering commercial success, we'd love to hear from you. Apply today to find out more about this exciting opportunity.
Good afternoon, I am currently representing Lambeth Council, who are offering an initial temporary contract for a period of 3-6 months with a view to be extended or offered a permanent position for the right candidate at a rate which is negotiable dependent upon experience We are looking for a PRS Letting Negotiator this role will be: SW2 1RW Hybrid 2 days office based 3 days remote The right candidate will: To lead on securing through individual negotiations a supply of private rented accommodation at affordable renting levels to use to meet housing needs. The post holder will authorise payments and ensure supply by negotiating rents and offering payments from the homelessness prevention fund to secure properties for a range of customer groups, including homelessness prevention and relief cases, move on from supported housing and move on from temporary accommodation To operate a property finding service by generating leads from a variety of sources including known landlords, web sites, publications and cold calling. To provide information to landlords on services available, assist landlords in completing any property related administration and keep accurate records of all landlords contact details. To provide information to landlords on their responsibilities and advise them on how to meet them. To carry out inspections of properties and write property inspection reports in order to assess their suitability for households in housing need, investigate any disrepair issues, identify potential health and safety hazards and make recommendations. We require the following: Experience of negotiation and telephone-based sales in a sales / procurement environment. Experience of providing quality advice and information to members of the public and of handling complaints and enquiries. Knowledge of legislation and good practice relating to housing advice, homelessness, housing management and the allocation of housing, with a good practical understanding of the range of housing problems people may experience. To discuss this opportunity further please send over an up-to-date CV and give me a call on (phone number removed) If you know someone who would be a good fit for the role, please send over their contact details and get in touch, as we do offer a generous referral fee. IF THIS ROLE IS NOT APPLICABLE TO YOU, BUT YOU ARE LOOKING FOR ROLE, PLEASE SEND OVER YOUR CV AND I WILL CHECK WHAT ROLES I HAVE AVAILABLE. Look forward to speaking with you soon,
Aug 13, 2026
Contractor
Good afternoon, I am currently representing Lambeth Council, who are offering an initial temporary contract for a period of 3-6 months with a view to be extended or offered a permanent position for the right candidate at a rate which is negotiable dependent upon experience We are looking for a PRS Letting Negotiator this role will be: SW2 1RW Hybrid 2 days office based 3 days remote The right candidate will: To lead on securing through individual negotiations a supply of private rented accommodation at affordable renting levels to use to meet housing needs. The post holder will authorise payments and ensure supply by negotiating rents and offering payments from the homelessness prevention fund to secure properties for a range of customer groups, including homelessness prevention and relief cases, move on from supported housing and move on from temporary accommodation To operate a property finding service by generating leads from a variety of sources including known landlords, web sites, publications and cold calling. To provide information to landlords on services available, assist landlords in completing any property related administration and keep accurate records of all landlords contact details. To provide information to landlords on their responsibilities and advise them on how to meet them. To carry out inspections of properties and write property inspection reports in order to assess their suitability for households in housing need, investigate any disrepair issues, identify potential health and safety hazards and make recommendations. We require the following: Experience of negotiation and telephone-based sales in a sales / procurement environment. Experience of providing quality advice and information to members of the public and of handling complaints and enquiries. Knowledge of legislation and good practice relating to housing advice, homelessness, housing management and the allocation of housing, with a good practical understanding of the range of housing problems people may experience. To discuss this opportunity further please send over an up-to-date CV and give me a call on (phone number removed) If you know someone who would be a good fit for the role, please send over their contact details and get in touch, as we do offer a generous referral fee. IF THIS ROLE IS NOT APPLICABLE TO YOU, BUT YOU ARE LOOKING FOR ROLE, PLEASE SEND OVER YOUR CV AND I WILL CHECK WHAT ROLES I HAVE AVAILABLE. Look forward to speaking with you soon,
Business Development Manager What's On Offer - £60,000 £65,000 base salary, with realistic on target earnings of £70,000 £80,000 - A bonus structure designed with longer sales cycles in mind, so you're supported while you build your pipeline - Genuine autonomy, working directly alongside the Managing Director and Engineering Director - The chance to work with globally recognised automotive manufacturers and major shipping lines - A small, close-knit team where your input genuinely shapes the direction of the business - Flexible working hours to accommodate international clients - Regular international travel and exposure to high-profile global projects The Role As Business Development Manager, you'll take the lead on generating new business and nurturing relationships across the automotive and logistics sectors, working cradle to grave from first contact through to successful implementation. You'll be selling a genuinely bespoke, engineered product, so you'll be the driving force behind identifying and converting new opportunities, coordinating internally and with manufacturing partners to bring deals to life. Key responsibilities include: - Identifying and developing new business opportunities with OEMs, logistics providers and shipping lines - Building and maintaining strong relationships with international clients and manufacturing partners - Working with senior management to shape commercial strategies and sales approaches - Mapping customer requirements and market trends globally - Coordinating trials, demonstrations and technical processes through to sign-off - Negotiating and closing deals within agreed commercial parameters - Maintaining accurate records via CRM software - Achieving agreed sales and profit targets What We're Looking For - A background in automotive manufacturing, supply chain or freight forwarding, with genuine commercial acumen - Experience engaging confidently with OEMs, shipping lines or major logistics providers - A tenacious, self-motivated approach, comfortable managing long and complex sales cycles - A relationship-builder who thrives in a small, entrepreneurial team rather than a large corporate structure - Some technical or engineering awareness, comfortable holding a technical conversation - Eligibility to work in the UK - Willingness to travel internationally and work flexibly to support global clients Desirable: - Experience within shipping, freight forwarding or automotive manufacturing - A degree-level qualification, though equivalent experience is equally valued - Understanding of Incoterms - Additional language skills Key Words: Engineering Sales, Business Development, International Sales INDL
Aug 13, 2026
Full time
Business Development Manager What's On Offer - £60,000 £65,000 base salary, with realistic on target earnings of £70,000 £80,000 - A bonus structure designed with longer sales cycles in mind, so you're supported while you build your pipeline - Genuine autonomy, working directly alongside the Managing Director and Engineering Director - The chance to work with globally recognised automotive manufacturers and major shipping lines - A small, close-knit team where your input genuinely shapes the direction of the business - Flexible working hours to accommodate international clients - Regular international travel and exposure to high-profile global projects The Role As Business Development Manager, you'll take the lead on generating new business and nurturing relationships across the automotive and logistics sectors, working cradle to grave from first contact through to successful implementation. You'll be selling a genuinely bespoke, engineered product, so you'll be the driving force behind identifying and converting new opportunities, coordinating internally and with manufacturing partners to bring deals to life. Key responsibilities include: - Identifying and developing new business opportunities with OEMs, logistics providers and shipping lines - Building and maintaining strong relationships with international clients and manufacturing partners - Working with senior management to shape commercial strategies and sales approaches - Mapping customer requirements and market trends globally - Coordinating trials, demonstrations and technical processes through to sign-off - Negotiating and closing deals within agreed commercial parameters - Maintaining accurate records via CRM software - Achieving agreed sales and profit targets What We're Looking For - A background in automotive manufacturing, supply chain or freight forwarding, with genuine commercial acumen - Experience engaging confidently with OEMs, shipping lines or major logistics providers - A tenacious, self-motivated approach, comfortable managing long and complex sales cycles - A relationship-builder who thrives in a small, entrepreneurial team rather than a large corporate structure - Some technical or engineering awareness, comfortable holding a technical conversation - Eligibility to work in the UK - Willingness to travel internationally and work flexibly to support global clients Desirable: - Experience within shipping, freight forwarding or automotive manufacturing - A degree-level qualification, though equivalent experience is equally valued - Understanding of Incoterms - Additional language skills Key Words: Engineering Sales, Business Development, International Sales INDL
Marks Consulting Partners Limited
Broxbourne, Hertfordshire
Marks Consulting Partners are currently looking for a Housing Options Officer to work with one of our Local Authority clients in Hertfordshire. What the Job Will Be Doing Managing a caseload of homelessness and housing options cases, providing tailored advice and support to residents Assessing homelessness applications in line with the Housing Act 1996 Part VII and the Homelessness Reduction Act 2017 Completing prevention, relief and main duty assessments, ensuring all statutory duties are met Producing Personalised Housing Plans (PHPs) and working proactively to prevent homelessness Negotiating with landlords, agents and support providers to secure positive housing outcomes Providing advice on a wide range of housing options, including private rented accommodation, social housing and supported housing Making legally robust homelessness decisions and issuing Section 184 decision letters Working closely with internal departments and external agencies to deliver effective housing solutions Managing complex cases involving vulnerable households, safeguarding concerns and domestic abuse Maintaining accurate case records and ensuring statutory deadlines and performance targets are achieved Responding to customer enquiries, complaints and Member enquiries in a professional and timely manner What You Will Need Experience working as a Housing Options Officer within a Local Authority Strong knowledge of the Housing Act 1996 Part VII and the Homelessness Reduction Act 2017 Experience completing homelessness assessments, prevention and relief duties, and Personalised Housing Plans Ability to make legally sound homelessness decisions and produce high-quality decision letters Experience managing a high-volume caseload within a target-driven environment Excellent communication, negotiation and customer service skills Experience working with vulnerable households and complex homelessness cases Knowledge of housing management systems such as Locata, Jigsaw, NEC or similar Strong organisational skills with the ability to prioritise competing demands
Aug 13, 2026
Contractor
Marks Consulting Partners are currently looking for a Housing Options Officer to work with one of our Local Authority clients in Hertfordshire. What the Job Will Be Doing Managing a caseload of homelessness and housing options cases, providing tailored advice and support to residents Assessing homelessness applications in line with the Housing Act 1996 Part VII and the Homelessness Reduction Act 2017 Completing prevention, relief and main duty assessments, ensuring all statutory duties are met Producing Personalised Housing Plans (PHPs) and working proactively to prevent homelessness Negotiating with landlords, agents and support providers to secure positive housing outcomes Providing advice on a wide range of housing options, including private rented accommodation, social housing and supported housing Making legally robust homelessness decisions and issuing Section 184 decision letters Working closely with internal departments and external agencies to deliver effective housing solutions Managing complex cases involving vulnerable households, safeguarding concerns and domestic abuse Maintaining accurate case records and ensuring statutory deadlines and performance targets are achieved Responding to customer enquiries, complaints and Member enquiries in a professional and timely manner What You Will Need Experience working as a Housing Options Officer within a Local Authority Strong knowledge of the Housing Act 1996 Part VII and the Homelessness Reduction Act 2017 Experience completing homelessness assessments, prevention and relief duties, and Personalised Housing Plans Ability to make legally sound homelessness decisions and produce high-quality decision letters Experience managing a high-volume caseload within a target-driven environment Excellent communication, negotiation and customer service skills Experience working with vulnerable households and complex homelessness cases Knowledge of housing management systems such as Locata, Jigsaw, NEC or similar Strong organisational skills with the ability to prioritise competing demands
ABM / Outbound Campaign Manager 45,000 - 55,000 Remote First We're working with a growing B2B SaaS business that helps multi-site hospitality operators run more efficiently through workforce and operational technology. Following recent investment and an exciting period of growth, they're looking to hire an ABM / Outbound Campaign Manage r to take ownership of highly targeted marketing campaigns that directly influence pipeline and revenue. This is not a traditional demand generation role. The business has moved to a true account-based marketing approach, focusing on a clearly defined target market and a named list of ideal customer accounts. You'll work closely with Sales to create campaigns that engage the right prospects, generate meaningful conversations, and support business growth. The company is in an exciting phase, with a major product enhancement and rebrand on the horizon, making this an excellent opportunity to join a business where your work will have visible impact. The Role Reporting directly to the Head of Sales & Marketing, you'll take ownership of ABM activity from strategy through to execution and performance measurement. You'll be joining a small, collaborative team where everyone has a voice and ideas are encouraged. Key responsibilities include: Planning and executing targeted ABM and outbound campaigns focused on named accounts and priority market sectors. Working closely with Sales to develop targeting strategies, messaging, campaigns and follow-up activity. Managing campaigns across email, social, events, content and marketing automation channels. Owning webinars, events and industry engagement activities that support account-based outreach. Managing relationships with key industry partners and associations. Tracking campaign performance and using data to continuously improve results. Briefing and coordinating content and creative assets to support campaigns. Supporting lead nurture, automation and CRM activity. Helping drive awareness and engagement around a major upcoming product launch and company rebrand. What We're Looking For We're interested in speaking with candidates who have: 2-5 years' experience within B2B marketing, campaign marketing, ABM, demand generation or outbound marketing. Experience creating and managing targeted campaigns that generate pipeline for a sales team. A solid understanding of account-based marketing and how it differs from traditional lead generation. Experience working closely alongside sales teams in a revenue-focused environment. Strong project management skills and the ability to manage multiple campaigns simultaneously. A data-driven mindset and a focus on measuring commercial impact. Experience using CRM, marketing automation and sales engagement tools. Experience within hospitality, hospitality technology, HR tech, workforce management or related SaaS environments would be advantageous but is by no means essential. Candidates who have worked in hospitality earlier in their careers, or who simply have a genuine interest in the sector, are encouraged to apply. The Type of Person Who'll Succeed This environment will suit someone who: Thrives in a fast-paced scale-up environment. Enjoys taking ownership and making things happen. Is comfortable testing ideas, learning quickly and adapting. Can balance creativity with commercial thinking. Is proactive, curious and naturally collaborative. Wants to build campaigns that genuinely influence revenue rather than marketing vanity metrics. Likes working autonomously while remaining closely connected to Sales and the wider business. What's On Offer? 45,000 - 55,000 basic salary. Remote-first working environment. Occasional team collaboration days, typically around once per month. Opportunity to play a key role in a growing SaaS business during a significant period of change and investment. High degree of ownership and visibility across the organisation. Collaborative, down-to-earth culture with a genuine focus on innovation and growth This is an excellent opportunity for a commercially minded marketer who enjoys account-based marketing, working closely with Sales, and seeing a direct connection between their campaigns and business growth.
Aug 13, 2026
Full time
ABM / Outbound Campaign Manager 45,000 - 55,000 Remote First We're working with a growing B2B SaaS business that helps multi-site hospitality operators run more efficiently through workforce and operational technology. Following recent investment and an exciting period of growth, they're looking to hire an ABM / Outbound Campaign Manage r to take ownership of highly targeted marketing campaigns that directly influence pipeline and revenue. This is not a traditional demand generation role. The business has moved to a true account-based marketing approach, focusing on a clearly defined target market and a named list of ideal customer accounts. You'll work closely with Sales to create campaigns that engage the right prospects, generate meaningful conversations, and support business growth. The company is in an exciting phase, with a major product enhancement and rebrand on the horizon, making this an excellent opportunity to join a business where your work will have visible impact. The Role Reporting directly to the Head of Sales & Marketing, you'll take ownership of ABM activity from strategy through to execution and performance measurement. You'll be joining a small, collaborative team where everyone has a voice and ideas are encouraged. Key responsibilities include: Planning and executing targeted ABM and outbound campaigns focused on named accounts and priority market sectors. Working closely with Sales to develop targeting strategies, messaging, campaigns and follow-up activity. Managing campaigns across email, social, events, content and marketing automation channels. Owning webinars, events and industry engagement activities that support account-based outreach. Managing relationships with key industry partners and associations. Tracking campaign performance and using data to continuously improve results. Briefing and coordinating content and creative assets to support campaigns. Supporting lead nurture, automation and CRM activity. Helping drive awareness and engagement around a major upcoming product launch and company rebrand. What We're Looking For We're interested in speaking with candidates who have: 2-5 years' experience within B2B marketing, campaign marketing, ABM, demand generation or outbound marketing. Experience creating and managing targeted campaigns that generate pipeline for a sales team. A solid understanding of account-based marketing and how it differs from traditional lead generation. Experience working closely alongside sales teams in a revenue-focused environment. Strong project management skills and the ability to manage multiple campaigns simultaneously. A data-driven mindset and a focus on measuring commercial impact. Experience using CRM, marketing automation and sales engagement tools. Experience within hospitality, hospitality technology, HR tech, workforce management or related SaaS environments would be advantageous but is by no means essential. Candidates who have worked in hospitality earlier in their careers, or who simply have a genuine interest in the sector, are encouraged to apply. The Type of Person Who'll Succeed This environment will suit someone who: Thrives in a fast-paced scale-up environment. Enjoys taking ownership and making things happen. Is comfortable testing ideas, learning quickly and adapting. Can balance creativity with commercial thinking. Is proactive, curious and naturally collaborative. Wants to build campaigns that genuinely influence revenue rather than marketing vanity metrics. Likes working autonomously while remaining closely connected to Sales and the wider business. What's On Offer? 45,000 - 55,000 basic salary. Remote-first working environment. Occasional team collaboration days, typically around once per month. Opportunity to play a key role in a growing SaaS business during a significant period of change and investment. High degree of ownership and visibility across the organisation. Collaborative, down-to-earth culture with a genuine focus on innovation and growth This is an excellent opportunity for a commercially minded marketer who enjoys account-based marketing, working closely with Sales, and seeing a direct connection between their campaigns and business growth.
Aatom Recruitment is looking for Customer Service Advisor Care & Wellbeing Hub on behalf of a Local Authority. Job Title: Customer Service Advisor Care & Wellbeing Hub Contract Duration: 3 Months The Customer Service Centre is the First Point of Contact for many of Lincolnshire County Councils Services, including Adult Care, Children's Services, Highways, Registration & Celebratory Services, Library Services. We deliver a diverse range of services, many of which play an important part in people's lives - whether it is carrying out a Social Care Assessment to enable a resident to stay safely at home, taking a contact to support a Child in Need or simply renewing a library book, it can be hard, but rewarding work. The Opportunity We are currently recruiting Customer Service Advisors for our Out of Hours Service on the Lincolnshire County Council contract; you will be the first point of contact for emergency calls relating to Adult's and Children's Social Care. You will be dealing with calls from professionals (e.g. Police and Health Services), and from Members of the Public. The calls will be of a sensitive nature, and you will be required to gather and process information efficiently and accurately. As well as Social Care calls, you will also take calls about District Council Services (e.g. Council Housing Repairs) and other local services including Libraries and Heritage enquiries. If you enjoy working in a fast-paced environment, with plenty of variety with the chance to learn new things, then this is the role for you! About you To be a successful Out of Hours Customer Service Advisor you will have a passion for delivering excellent customer service and excellent communication skills. Due to the working hours, we require candidates to be flexible and willing to work evenings, weekends and overnight. Good IT skills with a competency in using Microsoft Office and Windows is also essential!
Aug 13, 2026
Contractor
Aatom Recruitment is looking for Customer Service Advisor Care & Wellbeing Hub on behalf of a Local Authority. Job Title: Customer Service Advisor Care & Wellbeing Hub Contract Duration: 3 Months The Customer Service Centre is the First Point of Contact for many of Lincolnshire County Councils Services, including Adult Care, Children's Services, Highways, Registration & Celebratory Services, Library Services. We deliver a diverse range of services, many of which play an important part in people's lives - whether it is carrying out a Social Care Assessment to enable a resident to stay safely at home, taking a contact to support a Child in Need or simply renewing a library book, it can be hard, but rewarding work. The Opportunity We are currently recruiting Customer Service Advisors for our Out of Hours Service on the Lincolnshire County Council contract; you will be the first point of contact for emergency calls relating to Adult's and Children's Social Care. You will be dealing with calls from professionals (e.g. Police and Health Services), and from Members of the Public. The calls will be of a sensitive nature, and you will be required to gather and process information efficiently and accurately. As well as Social Care calls, you will also take calls about District Council Services (e.g. Council Housing Repairs) and other local services including Libraries and Heritage enquiries. If you enjoy working in a fast-paced environment, with plenty of variety with the chance to learn new things, then this is the role for you! About you To be a successful Out of Hours Customer Service Advisor you will have a passion for delivering excellent customer service and excellent communication skills. Due to the working hours, we require candidates to be flexible and willing to work evenings, weekends and overnight. Good IT skills with a competency in using Microsoft Office and Windows is also essential!
RMS Recruitment are looking for experienced and motivated Vehicle Damage Estimator to join our clients workshop team. This is an excellent opportunity for an estimator with a strong automotive background who enjoys working in a fast-paced environment. Location: Killingholme (DN40 3DZ) Hours: Monday to Friday, day shift Type: Permanent Salary: Competitive, dependent on experience About the Role As a Vehicle Damage Estimator, you will be responsible for inspecting vehicles, identifying all damage, and producing detailed repair estimates. You will work closely with our workshop and management teams to ensure repairs are accurately assessed and completed to the highest standards. Key Responsibilities : Assess the extent of vehicle damage, including structural, body, mechanical and interior damage. Produce accurate repair estimates and calculate repair costs. Record damage required parts and estimated repair times using Audatex. Ensure repair methods comply with customer requirements and manufacturer standards. Liaise effectively with workshop teams and management throughout the repair process. Develop an understanding of all departments within the business and provide support where required. Follow all Health & Safety procedures and company policies. Undertake any other duties appropriate to the role. About You: The successful candidate will have: At least 3 years' experience as a Vehicle Damage Estimator or in a similar automotive estimating role. Knowledge of vehicle painting techniques and repair processes. Experience carrying out vehicle inspections and producing accurate repair estimates. Audatex experience is preferred, although training can be provided for candidates with the right experience and attitude. Good understanding of Health & Safety within an automotive environment. A full UK driving licence with fewer than 6 penalty points and no DR convictions. Excellent attention to detail and strong organisational skills. If this sounds like position for you, please apply directly or email across a CV to (url removed) RMS is an equal opportunities employer, if you have not been contacted within 7 days following your application, please accept this as you have not been successful on this occasion.
Aug 13, 2026
Full time
RMS Recruitment are looking for experienced and motivated Vehicle Damage Estimator to join our clients workshop team. This is an excellent opportunity for an estimator with a strong automotive background who enjoys working in a fast-paced environment. Location: Killingholme (DN40 3DZ) Hours: Monday to Friday, day shift Type: Permanent Salary: Competitive, dependent on experience About the Role As a Vehicle Damage Estimator, you will be responsible for inspecting vehicles, identifying all damage, and producing detailed repair estimates. You will work closely with our workshop and management teams to ensure repairs are accurately assessed and completed to the highest standards. Key Responsibilities : Assess the extent of vehicle damage, including structural, body, mechanical and interior damage. Produce accurate repair estimates and calculate repair costs. Record damage required parts and estimated repair times using Audatex. Ensure repair methods comply with customer requirements and manufacturer standards. Liaise effectively with workshop teams and management throughout the repair process. Develop an understanding of all departments within the business and provide support where required. Follow all Health & Safety procedures and company policies. Undertake any other duties appropriate to the role. About You: The successful candidate will have: At least 3 years' experience as a Vehicle Damage Estimator or in a similar automotive estimating role. Knowledge of vehicle painting techniques and repair processes. Experience carrying out vehicle inspections and producing accurate repair estimates. Audatex experience is preferred, although training can be provided for candidates with the right experience and attitude. Good understanding of Health & Safety within an automotive environment. A full UK driving licence with fewer than 6 penalty points and no DR convictions. Excellent attention to detail and strong organisational skills. If this sounds like position for you, please apply directly or email across a CV to (url removed) RMS is an equal opportunities employer, if you have not been contacted within 7 days following your application, please accept this as you have not been successful on this occasion.
Job Title: Business Development Executive (Office Based) Location: Dartford Hours: Monday - Friday, 8:30 AM - 4:30 PM Salary: 30,000- 32,000 + Uncapped Commission Are you ready to take the next step in your career? Join this vibrant, family-run business and become a key player in their dynamic team! With over 25 years of experience, they pride ourselves on fostering a supportive and engaging work environment. You'll be part of a close-knit team of 12 passionate individuals, trying to win new business while nurturing existing clients. If you're confident on the phone and eager to provide exceptional advice to customers, we want to hear from you! What's in it for you? Competitive Salary: Earn between 30,000- 32,000 per annum, plus the potential for uncapped commission ( 38k- 40k OTE) Benefits Galore: Enjoy 20 days of annual leave plus bank holidays (increasing with service), free parking, private healthcare after probation, and fun perks like Takeaway Fridays! Career Growth: Benefit from ongoing training and support to help you thrive in your role. What You'll Do: As a Business Development Executive, you'll play a pivotal role in driving the success. Your responsibilities will include: Making outbound calls to the business database Engaging with brand new customers and building rapport Securing appointments for the Sales Representatives Booking visits and following up on leads Answering customer enquiries and offering insightful advice Maintaining accurate records in the CRM system What We're Looking For: To succeed in this role, you should have: Excellent IT skills and confidence on the phone Knowledge of social media platforms, particularly LinkedIn B2B sales experience (a plus, but not essential) Previous experience in roles requiring a high volume of calls Familiarity with CRM systems (highly beneficial) A consultative approach and a positive, can-do attitude Next Steps: Are you excited to embark on this journey with us? Apply today! If your CV stands out, we'll reach out to discuss your experience and share more about this amazing opportunity. Don't miss your chance to be part of our thriving team! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Aug 13, 2026
Full time
Job Title: Business Development Executive (Office Based) Location: Dartford Hours: Monday - Friday, 8:30 AM - 4:30 PM Salary: 30,000- 32,000 + Uncapped Commission Are you ready to take the next step in your career? Join this vibrant, family-run business and become a key player in their dynamic team! With over 25 years of experience, they pride ourselves on fostering a supportive and engaging work environment. You'll be part of a close-knit team of 12 passionate individuals, trying to win new business while nurturing existing clients. If you're confident on the phone and eager to provide exceptional advice to customers, we want to hear from you! What's in it for you? Competitive Salary: Earn between 30,000- 32,000 per annum, plus the potential for uncapped commission ( 38k- 40k OTE) Benefits Galore: Enjoy 20 days of annual leave plus bank holidays (increasing with service), free parking, private healthcare after probation, and fun perks like Takeaway Fridays! Career Growth: Benefit from ongoing training and support to help you thrive in your role. What You'll Do: As a Business Development Executive, you'll play a pivotal role in driving the success. Your responsibilities will include: Making outbound calls to the business database Engaging with brand new customers and building rapport Securing appointments for the Sales Representatives Booking visits and following up on leads Answering customer enquiries and offering insightful advice Maintaining accurate records in the CRM system What We're Looking For: To succeed in this role, you should have: Excellent IT skills and confidence on the phone Knowledge of social media platforms, particularly LinkedIn B2B sales experience (a plus, but not essential) Previous experience in roles requiring a high volume of calls Familiarity with CRM systems (highly beneficial) A consultative approach and a positive, can-do attitude Next Steps: Are you excited to embark on this journey with us? Apply today! If your CV stands out, we'll reach out to discuss your experience and share more about this amazing opportunity. Don't miss your chance to be part of our thriving team! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
