Housing Officer Location: East London Salary: Competitive £26k to £28k (dependent on experience) Hours: Monday to Friday, 9:00am to 5:50pm Contract Type: Full-Time About the Role We are seeking a dedicated and compassionate Housing Officer to join our growing team in East London. Working in partnership with local authorities, we provide housing management services for vulnerable individuals and families. This is a rewarding opportunity for someone who is passionate about supporting people, resolving housing-related issues, and making a positive difference within the community. You will work closely with tenants, local authorities, contractors, and support services, reporting directly to the Housing Manager. The role is site-based and requires travel between two locations. Benefits Flexible working arrangements where operationally possible. Comprehensive training provided both on-site and at Head Office prior to starting. Excellent career progression opportunities with a strong track record of promoting staff into Team Leader and Management positions. Staff social events and organised team-building days. Supportive and collaborative working environment. Opportunity to develop specialist housing and safeguarding knowledge. Responsibilities Act as the first point of contact for tenant enquiries and housing-related issues. Manage tenant complaints effectively, professionally, and sensitively. Investigate and address anti-social behaviour cases, liaising with relevant agencies where required. Provide support and guidance to vulnerable individuals and families. Work across two housing sites to ensure effective day-to-day housing management. Liaise with local authorities regarding emergency placements, relocations, and safeguarding concerns. Coordinate with contractors to ensure maintenance and repair works are completed promptly. Maintain accurate tenant records and case notes. Support the Housing Manager in ensuring properties are managed in accordance with company policies and procedures. Respond proactively and appropriately to emergencies and urgent housing matters. Person Specification Essential Criteria Experience working with vulnerable individuals, families, or communities. Strong understanding of safeguarding responsibilities and procedures. Excellent communication and interpersonal skills. Ability to manage challenging situations professionally and calmly. Capable of working independently and using initiative to resolve issues. Full UK driving licence and access to a vehicle. Strong organisational and problem-solving skills. Empathetic, resilient, and committed to supporting vulnerable people. Desirable Criteria Previous experience within housing management, supported housing, homelessness services, social housing, or a related sector. Knowledge of housing legislation and tenancy management. Experience working with local authorities and external support agencies. Understanding of anti-social behaviour case management. Relevant qualification in Housing, Social Care, Support Work, or a related field. Additional Information A full Enhanced DBS check will be required before employment can commence. How to Apply If you have the experience, compassion, and commitment to support vulnerable individuals and help create safe, stable housing environments, we would love to hear from you. Please submit your CV and a cover letter outlining your relevant experience and suitability for the role.
Aug 14, 2026
Full time
Housing Officer Location: East London Salary: Competitive £26k to £28k (dependent on experience) Hours: Monday to Friday, 9:00am to 5:50pm Contract Type: Full-Time About the Role We are seeking a dedicated and compassionate Housing Officer to join our growing team in East London. Working in partnership with local authorities, we provide housing management services for vulnerable individuals and families. This is a rewarding opportunity for someone who is passionate about supporting people, resolving housing-related issues, and making a positive difference within the community. You will work closely with tenants, local authorities, contractors, and support services, reporting directly to the Housing Manager. The role is site-based and requires travel between two locations. Benefits Flexible working arrangements where operationally possible. Comprehensive training provided both on-site and at Head Office prior to starting. Excellent career progression opportunities with a strong track record of promoting staff into Team Leader and Management positions. Staff social events and organised team-building days. Supportive and collaborative working environment. Opportunity to develop specialist housing and safeguarding knowledge. Responsibilities Act as the first point of contact for tenant enquiries and housing-related issues. Manage tenant complaints effectively, professionally, and sensitively. Investigate and address anti-social behaviour cases, liaising with relevant agencies where required. Provide support and guidance to vulnerable individuals and families. Work across two housing sites to ensure effective day-to-day housing management. Liaise with local authorities regarding emergency placements, relocations, and safeguarding concerns. Coordinate with contractors to ensure maintenance and repair works are completed promptly. Maintain accurate tenant records and case notes. Support the Housing Manager in ensuring properties are managed in accordance with company policies and procedures. Respond proactively and appropriately to emergencies and urgent housing matters. Person Specification Essential Criteria Experience working with vulnerable individuals, families, or communities. Strong understanding of safeguarding responsibilities and procedures. Excellent communication and interpersonal skills. Ability to manage challenging situations professionally and calmly. Capable of working independently and using initiative to resolve issues. Full UK driving licence and access to a vehicle. Strong organisational and problem-solving skills. Empathetic, resilient, and committed to supporting vulnerable people. Desirable Criteria Previous experience within housing management, supported housing, homelessness services, social housing, or a related sector. Knowledge of housing legislation and tenancy management. Experience working with local authorities and external support agencies. Understanding of anti-social behaviour case management. Relevant qualification in Housing, Social Care, Support Work, or a related field. Additional Information A full Enhanced DBS check will be required before employment can commence. How to Apply If you have the experience, compassion, and commitment to support vulnerable individuals and help create safe, stable housing environments, we would love to hear from you. Please submit your CV and a cover letter outlining your relevant experience and suitability for the role.
I am working with a Local Authority in Essex who are looking for an Interim Assistant Director of Finance & Governance (Deputy S151 Officer) for 6 months initially. The role is full time and paying 850 umbrella per day (inside IR35) - this can be negotiated for the right candidate. The role is hybrid, 3 days a week on site, 2 days from home. Job Purpose: The postholder will provide strategic leadership across the Council's Finance and Governance Services, including Revenues and Benefits, Commercial and Procurement, and Audit and Risk, while acting as Deputy Section 151 Officer. They will provide expert financial and governance advice to senior leaders and elected members, lead the delivery of key priorities, policies and strategies, and ensure compliance with statutory requirements. The role will support income generation and service improvement, promote collaboration and best practice across the organisation, and champion the Council's equality and diversity objectives. The successful candidate will provide visible leadership through clear communication, maintain an office presence of at least three days per week, and lead service committees while supporting Scrutiny Committees. Accountabilities: To support the Executive Director of Resources & Governance, in developing and delivering the corporate vision, value and priorities of the Council and the projects for which the post holder is responsible. To ensure the delivery of the council's finance, commercial procurement, insurance, audit, risk and revenues and benefits services. To lead, direct and effectively manage high performing, customer focused services, ensure that the Council performs its duties in accordance with relevant statutory obligations and the principles of good governance. Build strong corporate partnering and commissioning relationships with partners, governmental bodies and stakeholders ensuring that influence and evidence is used to promote better outcomes for the Council's community. To focus on service improvement issues working under the direction of the Executive Director of Resources & Governance, and in partnership with the Council's chosen support partners on the service improvement journey and to lead on special projects to deliver service improvements and redesign, both on their own and within a team to enhance efficiency and to meet key performance indicators. The Experience You Will Bring: CCAB qualified or equivalent i.e. CIMA re S151 regs. Demonstrable experience of providing effective and expert financial and governance assurance advice and guidance in a complex political environment. Significant experience of successfully leading, managing, motivating, developing and inspiring teams through significant periods of change. Proven experience of dealing with Chief Executive, key stakeholders and elected Councillors at all levels within a local government context. Significant experience in Local Government constitution, financial regulations and Local Code of Governance. Demonstrable experience of negotiating at a high level with a range of stakeholders including within complex political environments. Experience of delivering complex services and making successful improvements to processes and the services. Flexibility and ability to work under pressure including meeting deadlines and managing a complex workload simultaneously. Experience and expert knowledge of the statutory requirement and operational delivery of an internal audit service to a major public body. Experience and knowledge of the operational delivery of an insurance service to a major public body. Experience of working in pursuit of collaborative/organisational goals. Takes control and exercises leadership. Initiates action, gives direction and takes responsibility. Please only apply for this post if you have the essential skills and experience as mentioned above and happy to work in Essex as and when needed. Thank you Charlotte Eden Brown Synergy is an equal opportunities employer. Eden Brown Limited is a limited company registered in England and Wales with registered number (phone number removed). Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.
Aug 14, 2026
Seasonal
I am working with a Local Authority in Essex who are looking for an Interim Assistant Director of Finance & Governance (Deputy S151 Officer) for 6 months initially. The role is full time and paying 850 umbrella per day (inside IR35) - this can be negotiated for the right candidate. The role is hybrid, 3 days a week on site, 2 days from home. Job Purpose: The postholder will provide strategic leadership across the Council's Finance and Governance Services, including Revenues and Benefits, Commercial and Procurement, and Audit and Risk, while acting as Deputy Section 151 Officer. They will provide expert financial and governance advice to senior leaders and elected members, lead the delivery of key priorities, policies and strategies, and ensure compliance with statutory requirements. The role will support income generation and service improvement, promote collaboration and best practice across the organisation, and champion the Council's equality and diversity objectives. The successful candidate will provide visible leadership through clear communication, maintain an office presence of at least three days per week, and lead service committees while supporting Scrutiny Committees. Accountabilities: To support the Executive Director of Resources & Governance, in developing and delivering the corporate vision, value and priorities of the Council and the projects for which the post holder is responsible. To ensure the delivery of the council's finance, commercial procurement, insurance, audit, risk and revenues and benefits services. To lead, direct and effectively manage high performing, customer focused services, ensure that the Council performs its duties in accordance with relevant statutory obligations and the principles of good governance. Build strong corporate partnering and commissioning relationships with partners, governmental bodies and stakeholders ensuring that influence and evidence is used to promote better outcomes for the Council's community. To focus on service improvement issues working under the direction of the Executive Director of Resources & Governance, and in partnership with the Council's chosen support partners on the service improvement journey and to lead on special projects to deliver service improvements and redesign, both on their own and within a team to enhance efficiency and to meet key performance indicators. The Experience You Will Bring: CCAB qualified or equivalent i.e. CIMA re S151 regs. Demonstrable experience of providing effective and expert financial and governance assurance advice and guidance in a complex political environment. Significant experience of successfully leading, managing, motivating, developing and inspiring teams through significant periods of change. Proven experience of dealing with Chief Executive, key stakeholders and elected Councillors at all levels within a local government context. Significant experience in Local Government constitution, financial regulations and Local Code of Governance. Demonstrable experience of negotiating at a high level with a range of stakeholders including within complex political environments. Experience of delivering complex services and making successful improvements to processes and the services. Flexibility and ability to work under pressure including meeting deadlines and managing a complex workload simultaneously. Experience and expert knowledge of the statutory requirement and operational delivery of an internal audit service to a major public body. Experience and knowledge of the operational delivery of an insurance service to a major public body. Experience of working in pursuit of collaborative/organisational goals. Takes control and exercises leadership. Initiates action, gives direction and takes responsibility. Please only apply for this post if you have the essential skills and experience as mentioned above and happy to work in Essex as and when needed. Thank you Charlotte Eden Brown Synergy is an equal opportunities employer. Eden Brown Limited is a limited company registered in England and Wales with registered number (phone number removed). Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.
Job Title : Residential Children s Home Deputy Manager WE DO NOT PROVIDE SPONSORSHIP Service Description Established in May 2021, Young UK Today is the realisation of a vision by a dedicated team of proven and passionate care and support providers with nearly two decades of expertise in their chosen field of work. With a remarkable history of empowering the most vulnerable children and young people in the area of Supported Accommodation, our founders and management team have been lifelong champions of positive change in the lives of those facing emotional and learning disabilities (LD) and complex needs. We've always believed that early support can change the course of a young person's life. Having seen countless journeys through the care system, we recognised a need for a more nurturing, holistic approach. South Park was born from this vision, and we are committed to offering unwavering support to children and young people aged 8-17, providing them with a stable and loving environment within which to flourish and grow. Our services are built on the principles of warmth, safety, and relational care. We provide stable, well-supported environments where every child and young person is treated with dignity and respect, encouraged to develop confidence, and supported to build the skills needed for independence and a brighter future. Job Purpose The Deputy Manager for the children s home will support the Registered Manager in leading and managing the children s home according to the ethos and approach of the organisation, ensuring that outcomes and high-quality care are delivered according to the home s statement of purpose. General Duties Lead shifts and oversee staff management and supervision, care and placement planning, safeguarding, communications, report writing and monitoring quality and compliance. Ensure the staff team implements the statutory and organisational policies and procedures and provide feedback to the Registered Manager on the effectiveness of all policies and procedures. Ensure compliance with legal and regulatory requirements, such as the Children s Homes (England) Regulations 2015 and Quality Standards for Children s Homes, Children Act 1989, Working Together to Safeguard Children 2023, Data Protection Act 2018, and Health and Safety at Work etc. Act 1974. Support the staff team to develop constructive working relationships within the wider community to promote the overall outcomes for looked after children. Support the staff team to develop their skills and competency to meet each child s needs and provide continuity of positive care. Lead in an aspirational way, inspiring both children and the staff. Incorporate equality and diversity into the home s culture. Provide every child with individualised positive care and care planning tailored to their individual needs and requirements, as defined in their relevant plans. Maintain professional relationships with stakeholders, as appropriate. Support the Registered Manager to run the home and deputise whenever needed. Work flexibly to ensure adequate coverage for the service, including evening work, weekend work, and bank holidays, inclusive of sleep-ins. Act as a positive role model, provide effective supervision and guidance for the team contributing to their performance and professional development. Support the Registered Manager in delivering and maintaining a high-quality service. Support senior care workers (team leaders) to develop the skills, knowledge, and ability to manage residential care workers effectively. Ensure staff are aware of their responsibilities in relation to the Children s Homes (England) Regulations 2015 and Quality Standards for Children s Homes. Work within organisational policy and procedure established in the home. Ensure children s reviews and meetings are held within the required timeframes. Ensure staff work within a non-discriminatory environment Assist the Registered Manager in the administration of related financial issues. Deputise in the Manager s absence and cover for senior residential workers and team leaders where necessary. Take part in the recruitment of prospective staff as needed. Safeguard and promote the welfare of children. Ensure recording is completed to a high standard in all areas. Complete QA audits Work with multi agency partners and ensure the team work professionally with all key stakeholders. Work with Ofsted and complete duties under the SCCIF Specific Duties Ensure residential workers are meeting the needs of children in accordance with their care plans. Ensure the quality of shift handover meetings, records, and other residential duties is in line with best-practice standards and the Children s Homes (England) Regulations 2015 and Quality Standards for Children s Homes. Ensure the home s ethos is embedded in the shifts and that children are involved in the day-to-day running of the service. Ensure the teamwork meets the needs of children from diverse backgrounds under the legislation, policy, and best practice standards. Take responsibility for overseeing safeguarding children and supporting the team to reduce the children s risks. Ensure children access services that meet their education, social, emotional, mental health, and well-being needs. Plan and deliver the service and its programs to meet the needs of children. Plan the rota and shift presence to ensure the needs of children are being met. Monitor children s progress Guide the team to ensure service delivery. Ensure a social inclusion focus is embedded within services. Take part in on-call arrangements. Supervise and support the development of the staff team in line with their statutory training requirements and continuous professional development (CPD). Ensure staff are inducted and briefed on working with children care planning systems and any programmes for positive care. Ensure the home follows health, safety and fire precautions and procedures. Ensure staff and children adhere to the home s ICT policies. Ensure quality monitoring and health and safety assessments are conducted, and action plans are implemented. Ensure effective risk assessment and personal safety procedures are in place to protect staff and children under organisational policies and procedures and keep them under regular review. Ensure care planning, key working, safeguarding, incidents, health, education and activities recording is completed in the required timeframe and to the required standard. Person Specification Qualifications and Education Have attained a Level 3 / 4 Diploma in Health and Social Care for Children and Young People. Be willing to attain a qualification of at least or equivalent to Level 5 Diploma in Health and Social care for Children and Young People. Demonstrate commitment to continuing professional development. Experience A minimum of two years experience in a supervisory role within a children s residential setting. Knowledge and Understanding A sound working knowledge of the statutory requirements related to children s residential care. This includes the Children s Homes (England) Regulations 2015 and Quality Standards for Children s Homes, SCCIF, Children Act 1989, Working Together to Safeguard Children 2023, Data Protection Act 2018, and Health and Safety at Work etc. Act 1974, and related policies and procedures for the day-to-day running of a residential children s home. Understanding children s rights, child protection, safeguarding children, the impact of abuse and neglect, equality and diversity, care and placement planning, risk assessment, and review processes. Understanding children s education, health, social, emotional and psychological needs of looked after children and ensuring these needs are met. Robust understanding of safeguarding children and young people including from exploitation. Ensure they will deputise for the Registered manager, when required. Skill and Abilities Supporting the Registered Manager for the training and development of staff team members, regular reflective supervision, and rostering to ensure continuity of positive care for each child. Coping with stress and complex dynamics and demonstrating emotional resilience. Handling a wide range of administrative tasks related to the day-to-day running of a children s home. Prioritising and organising workload to maintain and promote quality. Sustaining and working through placement issues to prevent placement breakdowns. Monitoring the service for quality of care and in line with the requirements of Ofsted inspection. Developing constructive working relationships with the wider community and multi-agency teams. Ability to motivate, direct, and delegate in a residential setting. Organisational skills. Skills in financial management. Equality and Diversity Promoting equality and valuing diversity through legislation, policies, procedures, and relevant standards. Identify patterns of discrimination and take actions to overcome this and enable others to promote quality and diversity and a non-discriminatory culture that supports people in exercising their rights. Communication . click apply for full job details
Aug 14, 2026
Full time
Job Title : Residential Children s Home Deputy Manager WE DO NOT PROVIDE SPONSORSHIP Service Description Established in May 2021, Young UK Today is the realisation of a vision by a dedicated team of proven and passionate care and support providers with nearly two decades of expertise in their chosen field of work. With a remarkable history of empowering the most vulnerable children and young people in the area of Supported Accommodation, our founders and management team have been lifelong champions of positive change in the lives of those facing emotional and learning disabilities (LD) and complex needs. We've always believed that early support can change the course of a young person's life. Having seen countless journeys through the care system, we recognised a need for a more nurturing, holistic approach. South Park was born from this vision, and we are committed to offering unwavering support to children and young people aged 8-17, providing them with a stable and loving environment within which to flourish and grow. Our services are built on the principles of warmth, safety, and relational care. We provide stable, well-supported environments where every child and young person is treated with dignity and respect, encouraged to develop confidence, and supported to build the skills needed for independence and a brighter future. Job Purpose The Deputy Manager for the children s home will support the Registered Manager in leading and managing the children s home according to the ethos and approach of the organisation, ensuring that outcomes and high-quality care are delivered according to the home s statement of purpose. General Duties Lead shifts and oversee staff management and supervision, care and placement planning, safeguarding, communications, report writing and monitoring quality and compliance. Ensure the staff team implements the statutory and organisational policies and procedures and provide feedback to the Registered Manager on the effectiveness of all policies and procedures. Ensure compliance with legal and regulatory requirements, such as the Children s Homes (England) Regulations 2015 and Quality Standards for Children s Homes, Children Act 1989, Working Together to Safeguard Children 2023, Data Protection Act 2018, and Health and Safety at Work etc. Act 1974. Support the staff team to develop constructive working relationships within the wider community to promote the overall outcomes for looked after children. Support the staff team to develop their skills and competency to meet each child s needs and provide continuity of positive care. Lead in an aspirational way, inspiring both children and the staff. Incorporate equality and diversity into the home s culture. Provide every child with individualised positive care and care planning tailored to their individual needs and requirements, as defined in their relevant plans. Maintain professional relationships with stakeholders, as appropriate. Support the Registered Manager to run the home and deputise whenever needed. Work flexibly to ensure adequate coverage for the service, including evening work, weekend work, and bank holidays, inclusive of sleep-ins. Act as a positive role model, provide effective supervision and guidance for the team contributing to their performance and professional development. Support the Registered Manager in delivering and maintaining a high-quality service. Support senior care workers (team leaders) to develop the skills, knowledge, and ability to manage residential care workers effectively. Ensure staff are aware of their responsibilities in relation to the Children s Homes (England) Regulations 2015 and Quality Standards for Children s Homes. Work within organisational policy and procedure established in the home. Ensure children s reviews and meetings are held within the required timeframes. Ensure staff work within a non-discriminatory environment Assist the Registered Manager in the administration of related financial issues. Deputise in the Manager s absence and cover for senior residential workers and team leaders where necessary. Take part in the recruitment of prospective staff as needed. Safeguard and promote the welfare of children. Ensure recording is completed to a high standard in all areas. Complete QA audits Work with multi agency partners and ensure the team work professionally with all key stakeholders. Work with Ofsted and complete duties under the SCCIF Specific Duties Ensure residential workers are meeting the needs of children in accordance with their care plans. Ensure the quality of shift handover meetings, records, and other residential duties is in line with best-practice standards and the Children s Homes (England) Regulations 2015 and Quality Standards for Children s Homes. Ensure the home s ethos is embedded in the shifts and that children are involved in the day-to-day running of the service. Ensure the teamwork meets the needs of children from diverse backgrounds under the legislation, policy, and best practice standards. Take responsibility for overseeing safeguarding children and supporting the team to reduce the children s risks. Ensure children access services that meet their education, social, emotional, mental health, and well-being needs. Plan and deliver the service and its programs to meet the needs of children. Plan the rota and shift presence to ensure the needs of children are being met. Monitor children s progress Guide the team to ensure service delivery. Ensure a social inclusion focus is embedded within services. Take part in on-call arrangements. Supervise and support the development of the staff team in line with their statutory training requirements and continuous professional development (CPD). Ensure staff are inducted and briefed on working with children care planning systems and any programmes for positive care. Ensure the home follows health, safety and fire precautions and procedures. Ensure staff and children adhere to the home s ICT policies. Ensure quality monitoring and health and safety assessments are conducted, and action plans are implemented. Ensure effective risk assessment and personal safety procedures are in place to protect staff and children under organisational policies and procedures and keep them under regular review. Ensure care planning, key working, safeguarding, incidents, health, education and activities recording is completed in the required timeframe and to the required standard. Person Specification Qualifications and Education Have attained a Level 3 / 4 Diploma in Health and Social Care for Children and Young People. Be willing to attain a qualification of at least or equivalent to Level 5 Diploma in Health and Social care for Children and Young People. Demonstrate commitment to continuing professional development. Experience A minimum of two years experience in a supervisory role within a children s residential setting. Knowledge and Understanding A sound working knowledge of the statutory requirements related to children s residential care. This includes the Children s Homes (England) Regulations 2015 and Quality Standards for Children s Homes, SCCIF, Children Act 1989, Working Together to Safeguard Children 2023, Data Protection Act 2018, and Health and Safety at Work etc. Act 1974, and related policies and procedures for the day-to-day running of a residential children s home. Understanding children s rights, child protection, safeguarding children, the impact of abuse and neglect, equality and diversity, care and placement planning, risk assessment, and review processes. Understanding children s education, health, social, emotional and psychological needs of looked after children and ensuring these needs are met. Robust understanding of safeguarding children and young people including from exploitation. Ensure they will deputise for the Registered manager, when required. Skill and Abilities Supporting the Registered Manager for the training and development of staff team members, regular reflective supervision, and rostering to ensure continuity of positive care for each child. Coping with stress and complex dynamics and demonstrating emotional resilience. Handling a wide range of administrative tasks related to the day-to-day running of a children s home. Prioritising and organising workload to maintain and promote quality. Sustaining and working through placement issues to prevent placement breakdowns. Monitoring the service for quality of care and in line with the requirements of Ofsted inspection. Developing constructive working relationships with the wider community and multi-agency teams. Ability to motivate, direct, and delegate in a residential setting. Organisational skills. Skills in financial management. Equality and Diversity Promoting equality and valuing diversity through legislation, policies, procedures, and relevant standards. Identify patterns of discrimination and take actions to overcome this and enable others to promote quality and diversity and a non-discriminatory culture that supports people in exercising their rights. Communication . click apply for full job details
Head of Employment / Senior Employment Solicitor Warwickshire Hybrid Working Competitive Salary + Benefits An exciting opportunity to build and lead a new Employment department within an established Warwickshire law firm. Our client is a well-established and highly regarded regional law firm with a strong presence across Warwickshire and a long-standing reputation for providing high-quality legal advice to both individuals and businesses. As part of its continued growth, the firm is now looking to appoint an experienced Employment Solicitor to establish and lead a new specialist Employment offering. This is a genuine opportunity to build something from the ground up, with responsibility for developing the practice, growing a team and helping shape its future direction. The Role You will handle a broad range of employment matters, covering both contentious and non-contentious work, while taking a lead role in developing the firm's new Employment offering. Your responsibilities will include: Managing your own employment caseload from instruction through to completion. Advising both individuals and businesses across a broad range of employment matters. Developing and maintaining strong client relationships. Taking responsibility for the growth and development of the Employment practice. Supporting the recruitment of junior solicitors and paralegals as the team expands. Mentoring, supervising and developing junior members of the team. Contributing to the firm's business development and marketing activity. Working towards agreed financial and performance targets. Building strong internal relationships and identifying opportunities for cross-referral across the wider firm. About You We are looking for an experienced Employment Solicitor with 4+ years' PQE who is ready to take a significant step forward in their career. You should have: Strong technical knowledge across a broad range of employment law. Experience managing your own caseload with a proven track record of achieving financial targets. Previous experience supervising, mentoring or supporting junior lawyers or paralegals. Excellent communication and client-facing skills. A pragmatic and commercially minded approach. The confidence to develop relationships and contribute to business development. The ambition and leadership ability to help establish and grow a new department. You don't necessarily need to have already held a formal Head of Department position . The opportunity could suit a Senior Associate, experienced Employment Solicitor or someone who has already taken on informal leadership responsibilities and is now looking for the autonomy to build and lead their own practice. What's On Offer? This is an unusual opportunity to join an established regional firm while having genuine ownership over a new area of the business. You will benefit from: The opportunity to establish and lead a new Employment department. Significant scope to shape the team's structure and future growth. The opportunity to recruit and develop your own team. Hybrid and flexible working arrangements. A supportive and collaborative working environment. Long-term career development and progression. A competitive and generous remuneration package.
Aug 14, 2026
Full time
Head of Employment / Senior Employment Solicitor Warwickshire Hybrid Working Competitive Salary + Benefits An exciting opportunity to build and lead a new Employment department within an established Warwickshire law firm. Our client is a well-established and highly regarded regional law firm with a strong presence across Warwickshire and a long-standing reputation for providing high-quality legal advice to both individuals and businesses. As part of its continued growth, the firm is now looking to appoint an experienced Employment Solicitor to establish and lead a new specialist Employment offering. This is a genuine opportunity to build something from the ground up, with responsibility for developing the practice, growing a team and helping shape its future direction. The Role You will handle a broad range of employment matters, covering both contentious and non-contentious work, while taking a lead role in developing the firm's new Employment offering. Your responsibilities will include: Managing your own employment caseload from instruction through to completion. Advising both individuals and businesses across a broad range of employment matters. Developing and maintaining strong client relationships. Taking responsibility for the growth and development of the Employment practice. Supporting the recruitment of junior solicitors and paralegals as the team expands. Mentoring, supervising and developing junior members of the team. Contributing to the firm's business development and marketing activity. Working towards agreed financial and performance targets. Building strong internal relationships and identifying opportunities for cross-referral across the wider firm. About You We are looking for an experienced Employment Solicitor with 4+ years' PQE who is ready to take a significant step forward in their career. You should have: Strong technical knowledge across a broad range of employment law. Experience managing your own caseload with a proven track record of achieving financial targets. Previous experience supervising, mentoring or supporting junior lawyers or paralegals. Excellent communication and client-facing skills. A pragmatic and commercially minded approach. The confidence to develop relationships and contribute to business development. The ambition and leadership ability to help establish and grow a new department. You don't necessarily need to have already held a formal Head of Department position . The opportunity could suit a Senior Associate, experienced Employment Solicitor or someone who has already taken on informal leadership responsibilities and is now looking for the autonomy to build and lead their own practice. What's On Offer? This is an unusual opportunity to join an established regional firm while having genuine ownership over a new area of the business. You will benefit from: The opportunity to establish and lead a new Employment department. Significant scope to shape the team's structure and future growth. The opportunity to recruit and develop your own team. Hybrid and flexible working arrangements. A supportive and collaborative working environment. Long-term career development and progression. A competitive and generous remuneration package.
Job Title: Customer Service Representative Location: Liverpool - Mersey Chambers with Hybrid Working Salary: 26,938 - 28,609 plus up to 2,000 performance-related bonus Job Type: Permanent, Full Time Working hours: Hybrid model with a minimum of 3 days in the office (but your welcome to come in more often if you wish!) including work-life balance meets flexibility with three rotating shift patterns Early Shift: 08:30am - 17:00pm Mid Shift: 9:00am - 17:30pm Late Shift: 10:00am - 18:30pm An Exciting Opportunity to Kickstart Your Career in Insurance! Are you ready to join an amazing team where every day brings a new challenge and opportunity to grow? This is more than just a job - it's your chance to build a career, develop your skills, and be part of a high-energy, supportive environment that celebrates success. We're looking for a Customer Service Representative to join our thriving inbound contact centre, specializing in insurance - and we want YOU to be part of our journey! What You'll Be Doing: Crushing Your Goals & KPIs: Every day, you'll have the chance to hit exciting targets and make a real impact on our team's success. As you grow and improve, so will your salary! Achieving Quality Excellence: Delivering fantastic service will be your superpower. You'll shine in call audits and always strive to meet our high-quality standards. Turning Complaints into Opportunities: Every complaint is an opportunity to WOW a customer. You'll turn difficult situations around with your patience, empathy, and problem-solving skills. Handling Policy Queries & Changes: You'll be the go-to expert for customers seeking clarity or needing to make changes to their insurance policies. Providing VIP Service to Every Customer: Whether helping a regular customer or someone facing a tough time, you'll go above and beyond to make their experience amazing. Being a Brand Ambassador: You'll proudly represent our brand and values, creating an exceptional experience for everyone you interact with. What We're looking for: Motivation & Drive: You're passionate about providing exceptional service, tackling challenges head-on, and continuously improving. Strong Communication Skills: You'll be on the phone and webchat - and you're great at explaining things clearly and making customers feel heard and valued. Empathy & Patience: You can handle tricky situations with grace and always put customers first, especially those who might need a little extra care. Goal-Orientated: You love a challenge and take pride in hitting your targets and achieving your personal best. Attention to Detail: Accuracy matters - and you've got an eye for it when it comes to managing insurance policies. Why This Opportunity is So Exciting: Career Growth with Pay Increases: Start with us and watch your career take off! With full training provided, you'll gain valuable skills and experience that will set you up for long-term success. Plus, as your experience grows, so does your pay! Join an Amazing Team: You won't just be another employee - you'll be part of a team that's supportive, friendly, and always pushing each other to be better. Endless Development Opportunities: We believe in continuous growth. As you master new skills and build your expertise, there's always a chance to level up. A Fun and Dynamic Environment: This isn't your average job. With a positive, high-energy vibe, we make work enjoyable while achieving great things together. Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: 35 days' holiday (including bank holidays) with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more A Few Things to Know Before You Apply: Checks & Clearances All roles at Acorn are subject to DBS and financial checks. Any offer we make will be conditional until these are completed to a satisfactory standard. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. Please click the APPLY button to submit your CV for this role Candidates with experience or relevant job titles of; Customer Service Assistant, Customer Service Executive may also be considered for this role.
Aug 14, 2026
Full time
Job Title: Customer Service Representative Location: Liverpool - Mersey Chambers with Hybrid Working Salary: 26,938 - 28,609 plus up to 2,000 performance-related bonus Job Type: Permanent, Full Time Working hours: Hybrid model with a minimum of 3 days in the office (but your welcome to come in more often if you wish!) including work-life balance meets flexibility with three rotating shift patterns Early Shift: 08:30am - 17:00pm Mid Shift: 9:00am - 17:30pm Late Shift: 10:00am - 18:30pm An Exciting Opportunity to Kickstart Your Career in Insurance! Are you ready to join an amazing team where every day brings a new challenge and opportunity to grow? This is more than just a job - it's your chance to build a career, develop your skills, and be part of a high-energy, supportive environment that celebrates success. We're looking for a Customer Service Representative to join our thriving inbound contact centre, specializing in insurance - and we want YOU to be part of our journey! What You'll Be Doing: Crushing Your Goals & KPIs: Every day, you'll have the chance to hit exciting targets and make a real impact on our team's success. As you grow and improve, so will your salary! Achieving Quality Excellence: Delivering fantastic service will be your superpower. You'll shine in call audits and always strive to meet our high-quality standards. Turning Complaints into Opportunities: Every complaint is an opportunity to WOW a customer. You'll turn difficult situations around with your patience, empathy, and problem-solving skills. Handling Policy Queries & Changes: You'll be the go-to expert for customers seeking clarity or needing to make changes to their insurance policies. Providing VIP Service to Every Customer: Whether helping a regular customer or someone facing a tough time, you'll go above and beyond to make their experience amazing. Being a Brand Ambassador: You'll proudly represent our brand and values, creating an exceptional experience for everyone you interact with. What We're looking for: Motivation & Drive: You're passionate about providing exceptional service, tackling challenges head-on, and continuously improving. Strong Communication Skills: You'll be on the phone and webchat - and you're great at explaining things clearly and making customers feel heard and valued. Empathy & Patience: You can handle tricky situations with grace and always put customers first, especially those who might need a little extra care. Goal-Orientated: You love a challenge and take pride in hitting your targets and achieving your personal best. Attention to Detail: Accuracy matters - and you've got an eye for it when it comes to managing insurance policies. Why This Opportunity is So Exciting: Career Growth with Pay Increases: Start with us and watch your career take off! With full training provided, you'll gain valuable skills and experience that will set you up for long-term success. Plus, as your experience grows, so does your pay! Join an Amazing Team: You won't just be another employee - you'll be part of a team that's supportive, friendly, and always pushing each other to be better. Endless Development Opportunities: We believe in continuous growth. As you master new skills and build your expertise, there's always a chance to level up. A Fun and Dynamic Environment: This isn't your average job. With a positive, high-energy vibe, we make work enjoyable while achieving great things together. Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: 35 days' holiday (including bank holidays) with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more A Few Things to Know Before You Apply: Checks & Clearances All roles at Acorn are subject to DBS and financial checks. Any offer we make will be conditional until these are completed to a satisfactory standard. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. Please click the APPLY button to submit your CV for this role Candidates with experience or relevant job titles of; Customer Service Assistant, Customer Service Executive may also be considered for this role.
Employment Specialist Team Leader (IPS) Contract: Full-time, Permanent Salary: £43,471 per annum, inclusive of London Weighting Location: Community-based role covering Ealing, Barnet, Brent, Hounslow and Harrow . Role Overview Trigon Recruitment is seeking an experienced, motivated Employment Specialist Team Leader to lead a high-performing Individual Placement and Support service across West London. This is a key leadership opportunity for someone who can embed IPS fidelity, inspire Employment Specialists and drive sustainable paid employment outcomes for people facing complex barriers to work. As Employment Specialist Team Leader, you will provide day-to-day leadership, supervision and coaching to a team of Employment Specialists, ensuring the service is person-centred, outcomes-focused and consistently aligned with IPS best practice. Working across multiple boroughs, you will build strong relationships with employers, commissioners, health partners and community organisations, using performance insight and service user feedback to support continuous improvement. Key Responsibilities Leadership, Coaching and IPS Fidelity Lead, motivate and develop a team of Employment Specialists to deliver a high-quality IPS service across West London. Embed the IPS model across all service activity, maintaining strong fidelity to evidence-based practice and contractual requirements. Provide regular supervision, 1:1s, appraisals, performance reviews and day-to-day management support. Coach staff through field mentoring, joint employer engagement, reflective practice and targeted development plans. Carry a small caseload when required to maintain service continuity, support operational gaps and deliver in-work support. Performance, Data and Quality Assurance Monitor individual, team and borough-level performance against KPIs, job outcome targets and service standards. Use data, reporting systems and quality checks to identify trends, manage risk and improve delivery. Prepare clear reports, briefings and professional presentations for internal and external stakeholders. Support fidelity reviews, action planning and continuous improvement activity across the service. Maintain accurate records and ensure compliance with organisational, commissioner and contract requirements. Partnerships, Employer Engagement and Community Presence Build and maintain productive relationships with employers, commissioners, NHS and health partners, community organisations and local stakeholders. Champion employment as a route to recovery, inclusion and independence for service users. Support Employment Specialists to develop strong employer engagement plans and identify suitable job opportunities. Promote co-production, service user voice and meaningful involvement in service development. Work flexibly across a community-based, multi-borough service, adapting to changing operational priorities. About You We are looking for a confident, organised and values-led Employment Specialist Team Leader with the ability to balance people leadership, operational delivery and partnership working. You will be passionate about reducing barriers to employment and supporting people to move into meaningful, sustainable paid work. Essential Criteria Experience leading, supervising or mentoring staff within employment support, health, social care, mental health, community services or a related field. Strong understanding of the IPS model, or demonstrable experience supporting people with complex barriers, high needs or social exclusion into employment or improved outcomes. Proven ability to meet targets, manage performance and deliver high-quality services in a busy operational environment. Strong IT, data analysis and reporting skills, including confidence working with complex performance information. Excellent written and verbal communication skills, with the ability to write concise reports, deliver presentations and represent the service professionally. Ability to build trusted relationships with employers, health partners, commissioners and regional stakeholders. Flexibility to travel across Ealing, Barnet, Brent, Hounslow and Harrow, and to manage competing priorities across a community-based service. Personal Attributes Collaborative, resilient and outcomes-focused leadership style. Committed to inclusion, recovery and employment as a positive route to independence. Highly organised, adaptable and able to make sound decisions in a fast-paced, multi-site environment. Confident coaching others, holding accountability and creating a positive team culture. How to Apply This is an excellent opportunity to lead an evidence-based employment service and make a lasting impact across West London. If you are ready to take the next step in your management career as an Employment Specialist Team Leader, Trigon Recruitment would be pleased to hear from you. To apply or request further information, please contact: Robert Rowe, Deputy Director Phone: (phone number removed) Email: (url removed)
Aug 14, 2026
Full time
Employment Specialist Team Leader (IPS) Contract: Full-time, Permanent Salary: £43,471 per annum, inclusive of London Weighting Location: Community-based role covering Ealing, Barnet, Brent, Hounslow and Harrow . Role Overview Trigon Recruitment is seeking an experienced, motivated Employment Specialist Team Leader to lead a high-performing Individual Placement and Support service across West London. This is a key leadership opportunity for someone who can embed IPS fidelity, inspire Employment Specialists and drive sustainable paid employment outcomes for people facing complex barriers to work. As Employment Specialist Team Leader, you will provide day-to-day leadership, supervision and coaching to a team of Employment Specialists, ensuring the service is person-centred, outcomes-focused and consistently aligned with IPS best practice. Working across multiple boroughs, you will build strong relationships with employers, commissioners, health partners and community organisations, using performance insight and service user feedback to support continuous improvement. Key Responsibilities Leadership, Coaching and IPS Fidelity Lead, motivate and develop a team of Employment Specialists to deliver a high-quality IPS service across West London. Embed the IPS model across all service activity, maintaining strong fidelity to evidence-based practice and contractual requirements. Provide regular supervision, 1:1s, appraisals, performance reviews and day-to-day management support. Coach staff through field mentoring, joint employer engagement, reflective practice and targeted development plans. Carry a small caseload when required to maintain service continuity, support operational gaps and deliver in-work support. Performance, Data and Quality Assurance Monitor individual, team and borough-level performance against KPIs, job outcome targets and service standards. Use data, reporting systems and quality checks to identify trends, manage risk and improve delivery. Prepare clear reports, briefings and professional presentations for internal and external stakeholders. Support fidelity reviews, action planning and continuous improvement activity across the service. Maintain accurate records and ensure compliance with organisational, commissioner and contract requirements. Partnerships, Employer Engagement and Community Presence Build and maintain productive relationships with employers, commissioners, NHS and health partners, community organisations and local stakeholders. Champion employment as a route to recovery, inclusion and independence for service users. Support Employment Specialists to develop strong employer engagement plans and identify suitable job opportunities. Promote co-production, service user voice and meaningful involvement in service development. Work flexibly across a community-based, multi-borough service, adapting to changing operational priorities. About You We are looking for a confident, organised and values-led Employment Specialist Team Leader with the ability to balance people leadership, operational delivery and partnership working. You will be passionate about reducing barriers to employment and supporting people to move into meaningful, sustainable paid work. Essential Criteria Experience leading, supervising or mentoring staff within employment support, health, social care, mental health, community services or a related field. Strong understanding of the IPS model, or demonstrable experience supporting people with complex barriers, high needs or social exclusion into employment or improved outcomes. Proven ability to meet targets, manage performance and deliver high-quality services in a busy operational environment. Strong IT, data analysis and reporting skills, including confidence working with complex performance information. Excellent written and verbal communication skills, with the ability to write concise reports, deliver presentations and represent the service professionally. Ability to build trusted relationships with employers, health partners, commissioners and regional stakeholders. Flexibility to travel across Ealing, Barnet, Brent, Hounslow and Harrow, and to manage competing priorities across a community-based service. Personal Attributes Collaborative, resilient and outcomes-focused leadership style. Committed to inclusion, recovery and employment as a positive route to independence. Highly organised, adaptable and able to make sound decisions in a fast-paced, multi-site environment. Confident coaching others, holding accountability and creating a positive team culture. How to Apply This is an excellent opportunity to lead an evidence-based employment service and make a lasting impact across West London. If you are ready to take the next step in your management career as an Employment Specialist Team Leader, Trigon Recruitment would be pleased to hear from you. To apply or request further information, please contact: Robert Rowe, Deputy Director Phone: (phone number removed) Email: (url removed)
Senior Site Manager Senior Construction Manager Site Manager Construction Site Manager Newport, NP10 8XL 65,000- 70,000 per annum Permanent ASAP Start Construction Introduction Acorn by Synergie is working in partnership with a national Tier One contractor that is looking to add a Senior Site Manager to their team on a permanent basis. As a Senior Site Manager, you will be part of a one-team ethos , delivering quality construction projects safely and on time, whilst also having a positive impact on the local community. What We Offer 65,000- 70,000 per annum. 12.5% annual bonus. Car allowance. Private healthcare. Enhanced pension scheme. Life assurance. Incentive bonus. Motoring Expenditure Allowance (MEA). Access to a low-carbon and electric car leasing scheme. Permanent position with a national Tier One contractor. Opportunity to work on projects across Newport and the wider South Wales region. Key Responsibilities Report to the Construction Manager and manage the delivery of projects safely, on time, within budget and to the highest quality. Provide effective leadership and people management. Maintain the highest standards of health, safety and environmental management. Implement project strategies to achieve the company's sustainability objectives. Establish standards of quality on-site and ensure delivery of a quality build in accordance with project specifications and requirements. Understand client priorities and adopt a professional and considerate approach to maintain good working relationships. Implement the supply chain policy. Adopt the principles of the Considerate Constructors Scheme and manage community relations. Ensure an appropriate site image is maintained to encourage repeat business. Produce and develop project programmes and control operations to achieve project delivery on time. Organise works and the supply chain to provide the right working environment and avoid disruption between trades. Undertake works in the most economical manner to eliminate waste and avoid non-recoverable costs and preliminary losses. Monitor and work to the agreed preliminary budget. Maintain continuous professional development to ensure appropriate technical awareness. Comply with standard procedures. Manage project handover and ensure defect and snag-free completion. Support the strategy for the closure of defects during the defects period and obtain a Certificate of Making Good Defects within agreed targets. Requirements Proven track record of successfully delivering construction projects as part of a wider team. Ability to read and accurately interpret programmes, drawings and technical specifications. Understanding of and ability to appropriately share build programmes. Experience managing supply chains, direct employees and consultants. Experience proactively liaising with customers and the supply chain. Minimum relevant Level 4 qualification, such as HNC/NVQ4, or equivalent. Appropriate CSCS card. SMSTS certificate. Full UK driving licence. First Aid at Work certificate. Experience within healthcare or defence construction projects is strongly preferred. Interested? If you're an experienced Senior Site Manager, Senior Construction Manager, Site Manager or Construction Site Manager looking for a permanent opportunity in Newport and across South Wales , apply online today with your up-to-date CV or call our Construction Team. Acorn by Synergie acts as an employment agency for permanent recruitment.
Aug 14, 2026
Full time
Senior Site Manager Senior Construction Manager Site Manager Construction Site Manager Newport, NP10 8XL 65,000- 70,000 per annum Permanent ASAP Start Construction Introduction Acorn by Synergie is working in partnership with a national Tier One contractor that is looking to add a Senior Site Manager to their team on a permanent basis. As a Senior Site Manager, you will be part of a one-team ethos , delivering quality construction projects safely and on time, whilst also having a positive impact on the local community. What We Offer 65,000- 70,000 per annum. 12.5% annual bonus. Car allowance. Private healthcare. Enhanced pension scheme. Life assurance. Incentive bonus. Motoring Expenditure Allowance (MEA). Access to a low-carbon and electric car leasing scheme. Permanent position with a national Tier One contractor. Opportunity to work on projects across Newport and the wider South Wales region. Key Responsibilities Report to the Construction Manager and manage the delivery of projects safely, on time, within budget and to the highest quality. Provide effective leadership and people management. Maintain the highest standards of health, safety and environmental management. Implement project strategies to achieve the company's sustainability objectives. Establish standards of quality on-site and ensure delivery of a quality build in accordance with project specifications and requirements. Understand client priorities and adopt a professional and considerate approach to maintain good working relationships. Implement the supply chain policy. Adopt the principles of the Considerate Constructors Scheme and manage community relations. Ensure an appropriate site image is maintained to encourage repeat business. Produce and develop project programmes and control operations to achieve project delivery on time. Organise works and the supply chain to provide the right working environment and avoid disruption between trades. Undertake works in the most economical manner to eliminate waste and avoid non-recoverable costs and preliminary losses. Monitor and work to the agreed preliminary budget. Maintain continuous professional development to ensure appropriate technical awareness. Comply with standard procedures. Manage project handover and ensure defect and snag-free completion. Support the strategy for the closure of defects during the defects period and obtain a Certificate of Making Good Defects within agreed targets. Requirements Proven track record of successfully delivering construction projects as part of a wider team. Ability to read and accurately interpret programmes, drawings and technical specifications. Understanding of and ability to appropriately share build programmes. Experience managing supply chains, direct employees and consultants. Experience proactively liaising with customers and the supply chain. Minimum relevant Level 4 qualification, such as HNC/NVQ4, or equivalent. Appropriate CSCS card. SMSTS certificate. Full UK driving licence. First Aid at Work certificate. Experience within healthcare or defence construction projects is strongly preferred. Interested? If you're an experienced Senior Site Manager, Senior Construction Manager, Site Manager or Construction Site Manager looking for a permanent opportunity in Newport and across South Wales , apply online today with your up-to-date CV or call our Construction Team. Acorn by Synergie acts as an employment agency for permanent recruitment.
Are you passionate about Health & Safety and quality, and creating a safe working environment? As a QHES Coordinator, you'll play a key role in supporting our QEHS team, helping to maintain the highest standards across the site while driving continuous improvement and operational excellence. This is a varied, hands-on role where no two days are the same. You'll collaborate with colleagues across the business, work with external partners, and help shape a culture where quality, safety, and compliance are everyone's responsibility. We're looking for someone who is passionate about quality, food safety, health and safety, and who thrives in a fast-paced manufacturing environment. You'll be a proactive problem solver who takes ownership, works confidently within established processes, and knows when to challenge the status quo to deliver the right outcome. Strong relationship-building skills, visible leadership, and the ability to coach and engage others are essential, along with a genuine commitment to continuous improvement and raising standards across the site every day. How will you make an impact As part of the QEHS team, you'll: Drive quality, food safety, and compliance standards across the site, ensuring adherence to company policies, customer requirements, and relevant legislation. Champion a strong quality and food safety culture, supporting continuous improvement and operational excellence initiatives. Provide specialist QEHS expertise, supporting risk assessments, incident investigations, crisis management, and product/process improvements. Lead key compliance activities, including internal audits, pest control management, laboratory support, and corrective action processes. Act as a site leader for security and QEHS projects, collaborating with internal and external stakeholders to maintain a safe, secure, and high-performing workplace. What will you need to succeed We're looking for someone with: Experience in one or more QEHS disciplines, typically gained over 3+ years , or a recent degree in a relevant discipline with the enthusiasm to develop. A proactive approach and strong organisational skills. Excellent communication and stakeholder management abilities. A continuous improvement mindset with a passion for delivering high standards. A NEBOSH Health & Safety qualification (desirable). Want to apply? The closing date for applications is Friday 24th July 2026. Why Join Us? This is an opportunity to make a real impact on site performance, product quality, and colleague safety. You'll work alongside experienced professionals, take ownership of meaningful projects, and play an important role in maintaining world-class standards while developing your own career within QEHS.
Aug 14, 2026
Full time
Are you passionate about Health & Safety and quality, and creating a safe working environment? As a QHES Coordinator, you'll play a key role in supporting our QEHS team, helping to maintain the highest standards across the site while driving continuous improvement and operational excellence. This is a varied, hands-on role where no two days are the same. You'll collaborate with colleagues across the business, work with external partners, and help shape a culture where quality, safety, and compliance are everyone's responsibility. We're looking for someone who is passionate about quality, food safety, health and safety, and who thrives in a fast-paced manufacturing environment. You'll be a proactive problem solver who takes ownership, works confidently within established processes, and knows when to challenge the status quo to deliver the right outcome. Strong relationship-building skills, visible leadership, and the ability to coach and engage others are essential, along with a genuine commitment to continuous improvement and raising standards across the site every day. How will you make an impact As part of the QEHS team, you'll: Drive quality, food safety, and compliance standards across the site, ensuring adherence to company policies, customer requirements, and relevant legislation. Champion a strong quality and food safety culture, supporting continuous improvement and operational excellence initiatives. Provide specialist QEHS expertise, supporting risk assessments, incident investigations, crisis management, and product/process improvements. Lead key compliance activities, including internal audits, pest control management, laboratory support, and corrective action processes. Act as a site leader for security and QEHS projects, collaborating with internal and external stakeholders to maintain a safe, secure, and high-performing workplace. What will you need to succeed We're looking for someone with: Experience in one or more QEHS disciplines, typically gained over 3+ years , or a recent degree in a relevant discipline with the enthusiasm to develop. A proactive approach and strong organisational skills. Excellent communication and stakeholder management abilities. A continuous improvement mindset with a passion for delivering high standards. A NEBOSH Health & Safety qualification (desirable). Want to apply? The closing date for applications is Friday 24th July 2026. Why Join Us? This is an opportunity to make a real impact on site performance, product quality, and colleague safety. You'll work alongside experienced professionals, take ownership of meaningful projects, and play an important role in maintaining world-class standards while developing your own career within QEHS.
Greenacre Recruitment Ltd
Letchworth Garden City, Hertfordshire
Head of Asset & Compliance Salary: 90,825 per annum + excellent benefits Are you an experienced property professional with a proven track record of leading asset management, compliance and maintenance services within housing or a related sector? We are seeking an exceptional Head of Asset & Compliance to provide strategic leadership across asset management, planned investment, building compliance, responsive repairs and estate services. Reporting directly to the Chief Executive, you will play a key role in shaping long-term asset strategy, ensuring regulatory compliance and delivering high-quality, customer-focused services. The Role: This is a senior leadership position with overall responsibility for the management, performance and development of asset and compliance services. You will lead a high-performing team, oversee significant revenue and capital budgets, and provide assurance to the Executive Team and Board that all statutory and regulatory obligations are being met. Key responsibilities include: Leading the organisation's asset management, compliance, maintenance and investment functions. Developing and delivering planned, cyclical and major works programmes. Ensuring full compliance with all property-related statutory, regulatory and health and safety requirements. Leading procurement activities, contract management and supplier performance. Managing substantial budgets and driving value for money across all services. Overseeing stock condition intelligence, asset performance data and investment planning. Identifying and managing strategic risks relating to property assets and compliance. Providing high-quality reporting and professional assurance to senior stakeholders and Board members. Driving a culture of continuous improvement, accountability and customer excellence. About You To succeed in this role, you will be a strategic and commercially aware leader with significant experience gained within housing, property services, construction or a related environment. You will bring: A successful track record of leading asset management, compliance or property services functions. Strong knowledge of building safety, statutory compliance and health and safety requirements. Experience of managing large budgets, contracts and procurement activities. Excellent leadership, stakeholder management and influencing skills. The ability to interpret complex operational and financial data to support informed decision making. Experience of leading organisational change and service improvement programmes. The confidence and credibility to engage effectively with senior leaders, Board members and external partners. Professional qualifications in property, surveying, construction, compliance, health and safety, housing or leadership disciplines are desirable. Why Apply? This is an outstanding opportunity to join a values-driven organisation where you will have genuine influence over strategy, investment decisions and service delivery. You will lead an important function, contribute at executive level and help ensure safe, sustainable and high-performing homes for customers and communities. Salary: 90,825 per annum plus benefits.
Aug 14, 2026
Full time
Head of Asset & Compliance Salary: 90,825 per annum + excellent benefits Are you an experienced property professional with a proven track record of leading asset management, compliance and maintenance services within housing or a related sector? We are seeking an exceptional Head of Asset & Compliance to provide strategic leadership across asset management, planned investment, building compliance, responsive repairs and estate services. Reporting directly to the Chief Executive, you will play a key role in shaping long-term asset strategy, ensuring regulatory compliance and delivering high-quality, customer-focused services. The Role: This is a senior leadership position with overall responsibility for the management, performance and development of asset and compliance services. You will lead a high-performing team, oversee significant revenue and capital budgets, and provide assurance to the Executive Team and Board that all statutory and regulatory obligations are being met. Key responsibilities include: Leading the organisation's asset management, compliance, maintenance and investment functions. Developing and delivering planned, cyclical and major works programmes. Ensuring full compliance with all property-related statutory, regulatory and health and safety requirements. Leading procurement activities, contract management and supplier performance. Managing substantial budgets and driving value for money across all services. Overseeing stock condition intelligence, asset performance data and investment planning. Identifying and managing strategic risks relating to property assets and compliance. Providing high-quality reporting and professional assurance to senior stakeholders and Board members. Driving a culture of continuous improvement, accountability and customer excellence. About You To succeed in this role, you will be a strategic and commercially aware leader with significant experience gained within housing, property services, construction or a related environment. You will bring: A successful track record of leading asset management, compliance or property services functions. Strong knowledge of building safety, statutory compliance and health and safety requirements. Experience of managing large budgets, contracts and procurement activities. Excellent leadership, stakeholder management and influencing skills. The ability to interpret complex operational and financial data to support informed decision making. Experience of leading organisational change and service improvement programmes. The confidence and credibility to engage effectively with senior leaders, Board members and external partners. Professional qualifications in property, surveying, construction, compliance, health and safety, housing or leadership disciplines are desirable. Why Apply? This is an outstanding opportunity to join a values-driven organisation where you will have genuine influence over strategy, investment decisions and service delivery. You will lead an important function, contribute at executive level and help ensure safe, sustainable and high-performing homes for customers and communities. Salary: 90,825 per annum plus benefits.
Data Centre Technical Operations Manager Location: London Contract Length: 6 months Daily Rate: .00 Umbrella Working Pattern: Full Time Our client is seeking a highly skilled Data Centre Technical Operations Manager to oversee and enhance their data centre operations. This is a temporary position based in the bustling area of London, where the successful candidate will play a critical role in ensuring the efficient and effective management of data centre activities. Key Responsibilities: Lead and manage all technical operations within the data centre, ensuring optimal performance and uptime. Develop and implement operational processes and procedures that enhance efficiency and maintain the highest standards of service delivery. Collaborate with cross-functional teams, including IT, engineering, and facilities management, to ensure seamless integration of services. Monitor and analyse data centre performance metrics, providing regular reports and insights to senior management. Oversee incident management and resolution processes, ensuring timely and effective responses to any technical issues. Ensure compliance with industry standards and regulatory requirements, safeguarding data integrity and security. Manage relationships with external vendors and service providers, ensuring that contracts and service level agreements are met. Provide leadership and guidance to the technical operations team, fostering a culture of continuous improvement and professional development. Key Requirements: Proven experience in a data centre management or technical operations role, preferably within the eCommerce industry. Strong knowledge of data centre infrastructure, including servers, storage, networking, and cloud technologies. Excellent problem-solving skills and the ability to think critically under pressure. Demonstrated experience in managing teams and leading projects to successful completion. Familiarity with relevant compliance frameworks and best practises in data centre operations. Exceptional communication and interpersonal skills, with the ability to collaborate effectively with diverse stakeholders. Relevant certifications in data centre management or IT operations (e.g., ITIL, PMP) would be advantageous. Interested applicants are encouraged to submit their CVs outlining their relevant experience and suitability for the role. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Aug 14, 2026
Contractor
Data Centre Technical Operations Manager Location: London Contract Length: 6 months Daily Rate: .00 Umbrella Working Pattern: Full Time Our client is seeking a highly skilled Data Centre Technical Operations Manager to oversee and enhance their data centre operations. This is a temporary position based in the bustling area of London, where the successful candidate will play a critical role in ensuring the efficient and effective management of data centre activities. Key Responsibilities: Lead and manage all technical operations within the data centre, ensuring optimal performance and uptime. Develop and implement operational processes and procedures that enhance efficiency and maintain the highest standards of service delivery. Collaborate with cross-functional teams, including IT, engineering, and facilities management, to ensure seamless integration of services. Monitor and analyse data centre performance metrics, providing regular reports and insights to senior management. Oversee incident management and resolution processes, ensuring timely and effective responses to any technical issues. Ensure compliance with industry standards and regulatory requirements, safeguarding data integrity and security. Manage relationships with external vendors and service providers, ensuring that contracts and service level agreements are met. Provide leadership and guidance to the technical operations team, fostering a culture of continuous improvement and professional development. Key Requirements: Proven experience in a data centre management or technical operations role, preferably within the eCommerce industry. Strong knowledge of data centre infrastructure, including servers, storage, networking, and cloud technologies. Excellent problem-solving skills and the ability to think critically under pressure. Demonstrated experience in managing teams and leading projects to successful completion. Familiarity with relevant compliance frameworks and best practises in data centre operations. Exceptional communication and interpersonal skills, with the ability to collaborate effectively with diverse stakeholders. Relevant certifications in data centre management or IT operations (e.g., ITIL, PMP) would be advantageous. Interested applicants are encouraged to submit their CVs outlining their relevant experience and suitability for the role. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Job Title: IT Project Coordinator Location: Bridgend / St Asaph / Plymouth Salary: 28,000 - 30,000 per annum Job Type: Full-time, Permanent Ready to take the first step in your project career? We're looking for a driven, highly organised and enthusiastic Projects Coordinator to join our growing team, with plenty of opportunity to learn, develop and progress in one of the UK's fastest-growing MSPs. About Flotek: Flotek Group is the UK's fastest-growing Managed Service Providers, delivering IT, Cyber Security, Communications and Managed Print solutions to small and medium-sized businesses. With regional sales and support hubs across the UK, our ambitious growth story is built on a simple foundation: every product and service we deliver is backed by expertise, passion and heart. We're a values-led business, and our people are at the centre of everything we do. About The Role: As our technical IT project coordinator, you will organise and coordinate the delivery of IT services to our ever-expanding customer base. You will be responsible for planning and managing all IT related projects whilst handling administrative tasks such as provisioning, hardware orders and scheduling engineering diaries. Our IT projects cover various aspects, including: Server migrations Email migrations IT support onboarding Managed Print installations Cyber projects Day to day, you will organise your queue that your Team Leader has allocated you and join check-in sessions to document progress and address any obstacles that are delaying delivery. Each week you will join a Work In Progress (WIP) meeting where you will be required to provide an update on the status of your projects and any projects going live. Some travel to our other offices may be required. Key Responsibilities: Projects: Planning projects that have been received from the sales team. Facilitating and holding initial kick off meetings with sales, engineering and the customer, on site if needed. Consistently updating customers on the progress of their orders. Provide documentation and a clear handover to both the client and the support teams. Responsible for always delivering world-class service. Creating accurate assets and assigning to customer agreements. Ordering: Raising purchase orders on our PSA and ensuring prices are accurate to supplier. Ordering services. Ordering hardware. Provisioning of licences such as Microsoft. Booking in stock and managing stock, including taking part in Stock Takes Engineering: Schedule engineers to attend site for installation and training. Create task tickets for engineers as part of your project planning. Creating accurate appointments including configuration, installation and follow up. What we're looking for: Experience Required: Previous project management experience IT project delivery and/or provisioning would be a benefit A positive attitude with a can do approach to everything! Highly organised and structured individual The ability to multitask effectively and deal with large volumes of workload Excellent communication skills both verbal and written A team player Renumeration and Benefits: Basic Salary of 28,000 - 30,000 Staff Share Equity Scheme - your piece of the "Purple Pie" New customer referral incentive 21 Days Holiday increasing to 25 with 4 years of service (+ bank holidays) Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; IT Services Manager, IT Desk Support, IT Project Coordinator, IT Project Management, IT Project Administrator, MSP Project Manager, Managed IT Services Coordinator may also be considered for this role.
Aug 14, 2026
Full time
Job Title: IT Project Coordinator Location: Bridgend / St Asaph / Plymouth Salary: 28,000 - 30,000 per annum Job Type: Full-time, Permanent Ready to take the first step in your project career? We're looking for a driven, highly organised and enthusiastic Projects Coordinator to join our growing team, with plenty of opportunity to learn, develop and progress in one of the UK's fastest-growing MSPs. About Flotek: Flotek Group is the UK's fastest-growing Managed Service Providers, delivering IT, Cyber Security, Communications and Managed Print solutions to small and medium-sized businesses. With regional sales and support hubs across the UK, our ambitious growth story is built on a simple foundation: every product and service we deliver is backed by expertise, passion and heart. We're a values-led business, and our people are at the centre of everything we do. About The Role: As our technical IT project coordinator, you will organise and coordinate the delivery of IT services to our ever-expanding customer base. You will be responsible for planning and managing all IT related projects whilst handling administrative tasks such as provisioning, hardware orders and scheduling engineering diaries. Our IT projects cover various aspects, including: Server migrations Email migrations IT support onboarding Managed Print installations Cyber projects Day to day, you will organise your queue that your Team Leader has allocated you and join check-in sessions to document progress and address any obstacles that are delaying delivery. Each week you will join a Work In Progress (WIP) meeting where you will be required to provide an update on the status of your projects and any projects going live. Some travel to our other offices may be required. Key Responsibilities: Projects: Planning projects that have been received from the sales team. Facilitating and holding initial kick off meetings with sales, engineering and the customer, on site if needed. Consistently updating customers on the progress of their orders. Provide documentation and a clear handover to both the client and the support teams. Responsible for always delivering world-class service. Creating accurate assets and assigning to customer agreements. Ordering: Raising purchase orders on our PSA and ensuring prices are accurate to supplier. Ordering services. Ordering hardware. Provisioning of licences such as Microsoft. Booking in stock and managing stock, including taking part in Stock Takes Engineering: Schedule engineers to attend site for installation and training. Create task tickets for engineers as part of your project planning. Creating accurate appointments including configuration, installation and follow up. What we're looking for: Experience Required: Previous project management experience IT project delivery and/or provisioning would be a benefit A positive attitude with a can do approach to everything! Highly organised and structured individual The ability to multitask effectively and deal with large volumes of workload Excellent communication skills both verbal and written A team player Renumeration and Benefits: Basic Salary of 28,000 - 30,000 Staff Share Equity Scheme - your piece of the "Purple Pie" New customer referral incentive 21 Days Holiday increasing to 25 with 4 years of service (+ bank holidays) Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; IT Services Manager, IT Desk Support, IT Project Coordinator, IT Project Management, IT Project Administrator, MSP Project Manager, Managed IT Services Coordinator may also be considered for this role.
TechNest Talent are looking for an experienced Project Manager to lead high-profile technology, security and regulatory programmes within a complex telecommunications environment. The ideal candidate will have strong project delivery experience across DORA (Digital Operational Resilience Act) and the TSA (Telecommunications Security Act), with the ability to translate regulatory requirements into practical technology and operational outcomes. Key Responsibilities Lead end-to-end telecoms technology and regulatory projects. Deliver programmes aligned to DORA and Telecommunications Security Act requirements. Manage cross-functional teams across Technology, Cyber Security, Risk, Compliance and Operations. Own project plans, budgets, risks, issues, dependencies and governance. Work with senior stakeholders to ensure regulatory and security objectives are delivered. Coordinate third-party suppliers and technology partners where required. Provide clear reporting to senior leadership and programme governance forums. Ensure projects deliver measurable improvements in security, resilience and regulatory compliance. Experience Proven experience as a Project Manager within Telecoms, Technology or a regulated environment. Demonstrable experience delivering DORA-related projects or regulatory programmes. Practical experience with the Telecommunications Security Act / telecoms security requirements. Strong understanding of Cyber Security, ICT Risk, Operational Resilience and regulatory compliance. Excellent stakeholder management and communication skills. Experience managing complex projects with multiple workstreams and dependencies. Strong governance, risk and delivery management skills. Experience with ISO 27001, NIS2, NIST, GDPR, third-party risk or critical national infrastructure. Get your Cv over for immediate consideration!
Aug 14, 2026
Contractor
TechNest Talent are looking for an experienced Project Manager to lead high-profile technology, security and regulatory programmes within a complex telecommunications environment. The ideal candidate will have strong project delivery experience across DORA (Digital Operational Resilience Act) and the TSA (Telecommunications Security Act), with the ability to translate regulatory requirements into practical technology and operational outcomes. Key Responsibilities Lead end-to-end telecoms technology and regulatory projects. Deliver programmes aligned to DORA and Telecommunications Security Act requirements. Manage cross-functional teams across Technology, Cyber Security, Risk, Compliance and Operations. Own project plans, budgets, risks, issues, dependencies and governance. Work with senior stakeholders to ensure regulatory and security objectives are delivered. Coordinate third-party suppliers and technology partners where required. Provide clear reporting to senior leadership and programme governance forums. Ensure projects deliver measurable improvements in security, resilience and regulatory compliance. Experience Proven experience as a Project Manager within Telecoms, Technology or a regulated environment. Demonstrable experience delivering DORA-related projects or regulatory programmes. Practical experience with the Telecommunications Security Act / telecoms security requirements. Strong understanding of Cyber Security, ICT Risk, Operational Resilience and regulatory compliance. Excellent stakeholder management and communication skills. Experience managing complex projects with multiple workstreams and dependencies. Strong governance, risk and delivery management skills. Experience with ISO 27001, NIS2, NIST, GDPR, third-party risk or critical national infrastructure. Get your Cv over for immediate consideration!
Overview We are seeking an experienced and highly organised Office Manager to join a busy and professional working environment. This is a key role responsible for overseeing the day-to-day operations of the office, supporting senior management, and ensuring the business runs efficiently and effectively. The successful candidate will have previous office management experience, strong organisational skills, and the ability to manage multiple priorities within a fast-paced environment. Key Responsibilities Oversee the daily operations of the office to ensure efficiency and professionalism Manage office facilities, supplies, equipment, and external service providers Support senior management with operational and administrative duties Supervise administrative and support staff Coordinate recruitment, onboarding, and inductions where required Maintain HR records including holidays, absence monitoring, and staff documentation Ensure compliance with company policies, GDPR, and health & safety requirements Manage office budgets, invoices, supplier relationships, and general expenditure Coordinate meetings, diaries, and internal communications Maintain office procedures and identify opportunities to improve operational efficiency Support with reporting and general business administration tasks Ensure excellent customer service standards are maintained throughout the office Skills & Experience Required Previous experience within an Office Manager or Senior Administration role Strong organisational and multitasking abilities Excellent communication and interpersonal skills Ability to manage confidential information with discretion Strong leadership and team coordination skills Proficient in Microsoft Office packages and office management systems Ability to work independently and manage competing priorities effectively Experience within a professional services environment would be advantageous but is not essential Personal Attributes Professional and approachable manner Highly organised with strong attention to detail Proactive and solutions-focused Reliable and adaptable Calm under pressure with excellent problem-solving skills Benefits Competitive salary Pension scheme Holiday entitlement Professional development opportunities Supportive working environment Additional company benefits
Aug 14, 2026
Full time
Overview We are seeking an experienced and highly organised Office Manager to join a busy and professional working environment. This is a key role responsible for overseeing the day-to-day operations of the office, supporting senior management, and ensuring the business runs efficiently and effectively. The successful candidate will have previous office management experience, strong organisational skills, and the ability to manage multiple priorities within a fast-paced environment. Key Responsibilities Oversee the daily operations of the office to ensure efficiency and professionalism Manage office facilities, supplies, equipment, and external service providers Support senior management with operational and administrative duties Supervise administrative and support staff Coordinate recruitment, onboarding, and inductions where required Maintain HR records including holidays, absence monitoring, and staff documentation Ensure compliance with company policies, GDPR, and health & safety requirements Manage office budgets, invoices, supplier relationships, and general expenditure Coordinate meetings, diaries, and internal communications Maintain office procedures and identify opportunities to improve operational efficiency Support with reporting and general business administration tasks Ensure excellent customer service standards are maintained throughout the office Skills & Experience Required Previous experience within an Office Manager or Senior Administration role Strong organisational and multitasking abilities Excellent communication and interpersonal skills Ability to manage confidential information with discretion Strong leadership and team coordination skills Proficient in Microsoft Office packages and office management systems Ability to work independently and manage competing priorities effectively Experience within a professional services environment would be advantageous but is not essential Personal Attributes Professional and approachable manner Highly organised with strong attention to detail Proactive and solutions-focused Reliable and adaptable Calm under pressure with excellent problem-solving skills Benefits Competitive salary Pension scheme Holiday entitlement Professional development opportunities Supportive working environment Additional company benefits
Customer Care Advisor Salary up to 30,000 Altrincham (Hybrid after probation) Do you have experience supporting customers in a busy, high-volume environment and enjoy solving queries from start to finish? Maxwell Bond is partnered with one of the UK's leading contractor payroll providers who are looking for a Customer Care Advisor to support contractors with everything from onboarding and timesheets to payroll, tax and pensions. What you'll do as a Customer Care Advisor: Act as the first point of contact for contractors, supporting them throughout their journey with the business Handle a high volume of inbound and outbound calls, as well as email queries Support new contractors through the onboarding process Resolve queries relating to payroll, tax, pensions and timesheets Work closely with internal teams to resolve issues quickly and efficiently Deliver a high standard of customer service while meeting service levels and quality standards Experience as a Customer Care Advisor: Previous experience in a telephone-based customer service. Excellent communication skills, both over the phone and via email Ability to think quickly, solve problems and work effectively under pressure Confidence handling challenging conversations Positive, team-focused attitude with a willingness to learn Experience within customer service, contact centres, financial services, telecoms or other high-volume environments is desirable but not essential Benefits: 30,000 basic salary Hybrid working available after probation, with 2 days working from home Flexible working patterns, including the option of a 4-day working week Clear progression opportunities into Senior Advisor, Team Leader, Payroll, Accounts or Agency Support Supportive and collaborative team culture If you're an experienced Customer Care Advisor looking for a role no two days are the same and where you can develop your career, we'd love to hear from you!
Aug 14, 2026
Full time
Customer Care Advisor Salary up to 30,000 Altrincham (Hybrid after probation) Do you have experience supporting customers in a busy, high-volume environment and enjoy solving queries from start to finish? Maxwell Bond is partnered with one of the UK's leading contractor payroll providers who are looking for a Customer Care Advisor to support contractors with everything from onboarding and timesheets to payroll, tax and pensions. What you'll do as a Customer Care Advisor: Act as the first point of contact for contractors, supporting them throughout their journey with the business Handle a high volume of inbound and outbound calls, as well as email queries Support new contractors through the onboarding process Resolve queries relating to payroll, tax, pensions and timesheets Work closely with internal teams to resolve issues quickly and efficiently Deliver a high standard of customer service while meeting service levels and quality standards Experience as a Customer Care Advisor: Previous experience in a telephone-based customer service. Excellent communication skills, both over the phone and via email Ability to think quickly, solve problems and work effectively under pressure Confidence handling challenging conversations Positive, team-focused attitude with a willingness to learn Experience within customer service, contact centres, financial services, telecoms or other high-volume environments is desirable but not essential Benefits: 30,000 basic salary Hybrid working available after probation, with 2 days working from home Flexible working patterns, including the option of a 4-day working week Clear progression opportunities into Senior Advisor, Team Leader, Payroll, Accounts or Agency Support Supportive and collaborative team culture If you're an experienced Customer Care Advisor looking for a role no two days are the same and where you can develop your career, we'd love to hear from you!
Implement. Improve. Challenge. Make ERP Actually Work for the Customer. Great ERP consultants don t just implement software they transform how businesses work. This is a role for an experienced ERP consultant who wants more than project delivery. You ll stay close to the customer, own the outcome and help businesses get genuine, lasting value from their ERP system. You ll combine commercial insight, technical expertise and hands-on problem-solving across the entire customer journey from discovery and implementation to go-live, optimisation and ongoing success. Ready to own the outcome , challenge the status quo and make ERP genuinely work for the customer? Read on . The Role at a Glance Senior ERP Consultant UK Field-Based Extensive UK Travel & Regular Overnight Stays £55,000 £65,000 + Car Allowance + Benefits Permanent Full Time Your Expertise: ERP Implementation, Customer Success, Business Process Mapping, SQL, Change & Optimisation, Training, Data and Operational Systems The Opportunity We build ERP software that helps ambitious UK businesses run their day-to-day operations from orders, stock, purchasing and warehouse processes to fulfilment, reporting, finance and customer service. Customers don t just need software configured. They need someone who can understand how their business works, guide them through change and make sure the system genuinely improves how they operate. As a Senior ERP Consultant, you ll work directly with both new and established customers. You ll deliver implementations, improve existing setups, educate users, solve operational problems and make sure customers see the value of the system. You ll be the trusted expert on the ground running discovery sessions, mapping business processes, challenging assumptions, configuring practical solutions, supporting go-lives and helping users build confidence. This is a small, agile and fast-moving software business, so this isn t a narrow caretaker role. You ll get involved beyond the traditional boundaries of implementation, helping shape how projects are delivered, how the product develops and how customers are supported. What You ll Be Doing • Delivering ERP implementation projects across different industries. • Leading optimisation, improvement and change projects within existing customer environments. • Understanding customer workflows and translating them into practical ERP solutions. • Running discovery, requirements gathering, process mapping, training and go-live support. • Configuring solutions and supporting customers through implementation and adoption. • Building trusted relationships with senior stakeholders and day-to-day users. • Challenging customer assumptions constructively when there s a better way to achieve the outcome. • Using SQL and data investigation to support configuration, troubleshooting and validation. • Working closely with Support, Product and Development to resolve issues and improve delivery. • Feeding customer insight back into the business to improve the product, process and customer experience. • Helping shape how implementation and Customer Success are delivered as the business grows. About You This isn t a role for someone who has simply administered an ERP platform internally. You ll be an experienced ERP consultant who understands implementation, operational processes and what it takes to guide customers successfully through change. You ll bring: • At least five years experience implementing, consulting on or advising around ERP systems. • Proven experience delivering successful ERP implementations and strong customer outcomes. • Experience improving, optimising or leading change within existing ERP customer environments. • Strong knowledge of processes such as stock, purchasing, order management, fulfilment, finance and reporting. • Solid SQL and technical capability, with the confidence to investigate data and get under the hood when required. • Experience running discovery, requirements gathering and business process mapping. • Confidence training users and working with non-technical stakeholders. • Strong communication skills and the confidence to challenge, guide and influence. • The ability to bring structure and calm when customers are under pressure. • A practical, proactive mindset and willingness to get involved wherever the customer or wider business needs you. • The flexibility to travel extensively across the UK and stay away from home regularly. What This Role Isn t This isn t a desk-only ERP configuration role. You won t spend your working life sitting remotely and configuring tickets somebody else has scoped. You ll work with real businesses, real operational pressure and sometimes messy problems. You ll need the technical confidence to investigate issues properly, alongside the commercial judgement to understand what the customer is really trying to achieve. Equally, this isn t purely a new implementation role. A significant part of your value will come from returning to established customers, identifying where they could be getting more from their ERP environment and leading the improvements needed to make that happen. The Travel This is a genuinely field-based, customer-facing position. You ll travel extensively across the UK to work directly with customers, including regular overnight stays away from home. If you enjoy getting out from behind the screen, understanding customer operations first-hand and becoming their trusted ERP expert, it could be exactly what you re looking for. Why Join? • £55,000 £65,000 salary. • Car allowance plus additional company benefits. • Genuine ownership of customer outcomes. • Variety across implementations, optimisation and operational problem-solving. • Direct access to leadership within a small, agile business. • The opportunity to influence project delivery, product development and Customer Success. • A role where your commercial, operational and technical expertise are equally valued. • The chance to see the real-world impact of the solutions you deliver. Your Experience May Include Senior ERP Consultant, ERP Implementation Consultant, ERP Software Consultant, ERP Functional Consultant, Business Systems Consultant, Implementation Consultant, ERP Application Consultant, ERP Customer Success Consultant or Senior Software Consultant. Ready to Own the Outcome? If you enjoy getting close to customers, understanding how their businesses really operate and turning ERP technology into measurable improvements, we d love to meet you. Bring your ERP expertise , SQL capability, commercial judgement and willingness to get out there with customers and help make sure powerful software delivers powerful results. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect, you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions, please contact us first, quoting the job title and reference. Good luck, Team RR.
Aug 14, 2026
Full time
Implement. Improve. Challenge. Make ERP Actually Work for the Customer. Great ERP consultants don t just implement software they transform how businesses work. This is a role for an experienced ERP consultant who wants more than project delivery. You ll stay close to the customer, own the outcome and help businesses get genuine, lasting value from their ERP system. You ll combine commercial insight, technical expertise and hands-on problem-solving across the entire customer journey from discovery and implementation to go-live, optimisation and ongoing success. Ready to own the outcome , challenge the status quo and make ERP genuinely work for the customer? Read on . The Role at a Glance Senior ERP Consultant UK Field-Based Extensive UK Travel & Regular Overnight Stays £55,000 £65,000 + Car Allowance + Benefits Permanent Full Time Your Expertise: ERP Implementation, Customer Success, Business Process Mapping, SQL, Change & Optimisation, Training, Data and Operational Systems The Opportunity We build ERP software that helps ambitious UK businesses run their day-to-day operations from orders, stock, purchasing and warehouse processes to fulfilment, reporting, finance and customer service. Customers don t just need software configured. They need someone who can understand how their business works, guide them through change and make sure the system genuinely improves how they operate. As a Senior ERP Consultant, you ll work directly with both new and established customers. You ll deliver implementations, improve existing setups, educate users, solve operational problems and make sure customers see the value of the system. You ll be the trusted expert on the ground running discovery sessions, mapping business processes, challenging assumptions, configuring practical solutions, supporting go-lives and helping users build confidence. This is a small, agile and fast-moving software business, so this isn t a narrow caretaker role. You ll get involved beyond the traditional boundaries of implementation, helping shape how projects are delivered, how the product develops and how customers are supported. What You ll Be Doing • Delivering ERP implementation projects across different industries. • Leading optimisation, improvement and change projects within existing customer environments. • Understanding customer workflows and translating them into practical ERP solutions. • Running discovery, requirements gathering, process mapping, training and go-live support. • Configuring solutions and supporting customers through implementation and adoption. • Building trusted relationships with senior stakeholders and day-to-day users. • Challenging customer assumptions constructively when there s a better way to achieve the outcome. • Using SQL and data investigation to support configuration, troubleshooting and validation. • Working closely with Support, Product and Development to resolve issues and improve delivery. • Feeding customer insight back into the business to improve the product, process and customer experience. • Helping shape how implementation and Customer Success are delivered as the business grows. About You This isn t a role for someone who has simply administered an ERP platform internally. You ll be an experienced ERP consultant who understands implementation, operational processes and what it takes to guide customers successfully through change. You ll bring: • At least five years experience implementing, consulting on or advising around ERP systems. • Proven experience delivering successful ERP implementations and strong customer outcomes. • Experience improving, optimising or leading change within existing ERP customer environments. • Strong knowledge of processes such as stock, purchasing, order management, fulfilment, finance and reporting. • Solid SQL and technical capability, with the confidence to investigate data and get under the hood when required. • Experience running discovery, requirements gathering and business process mapping. • Confidence training users and working with non-technical stakeholders. • Strong communication skills and the confidence to challenge, guide and influence. • The ability to bring structure and calm when customers are under pressure. • A practical, proactive mindset and willingness to get involved wherever the customer or wider business needs you. • The flexibility to travel extensively across the UK and stay away from home regularly. What This Role Isn t This isn t a desk-only ERP configuration role. You won t spend your working life sitting remotely and configuring tickets somebody else has scoped. You ll work with real businesses, real operational pressure and sometimes messy problems. You ll need the technical confidence to investigate issues properly, alongside the commercial judgement to understand what the customer is really trying to achieve. Equally, this isn t purely a new implementation role. A significant part of your value will come from returning to established customers, identifying where they could be getting more from their ERP environment and leading the improvements needed to make that happen. The Travel This is a genuinely field-based, customer-facing position. You ll travel extensively across the UK to work directly with customers, including regular overnight stays away from home. If you enjoy getting out from behind the screen, understanding customer operations first-hand and becoming their trusted ERP expert, it could be exactly what you re looking for. Why Join? • £55,000 £65,000 salary. • Car allowance plus additional company benefits. • Genuine ownership of customer outcomes. • Variety across implementations, optimisation and operational problem-solving. • Direct access to leadership within a small, agile business. • The opportunity to influence project delivery, product development and Customer Success. • A role where your commercial, operational and technical expertise are equally valued. • The chance to see the real-world impact of the solutions you deliver. Your Experience May Include Senior ERP Consultant, ERP Implementation Consultant, ERP Software Consultant, ERP Functional Consultant, Business Systems Consultant, Implementation Consultant, ERP Application Consultant, ERP Customer Success Consultant or Senior Software Consultant. Ready to Own the Outcome? If you enjoy getting close to customers, understanding how their businesses really operate and turning ERP technology into measurable improvements, we d love to meet you. Bring your ERP expertise , SQL capability, commercial judgement and willingness to get out there with customers and help make sure powerful software delivers powerful results. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect, you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions, please contact us first, quoting the job title and reference. Good luck, Team RR.
Supervisor Bakewell Fashion Retail Up to £27,500 + Bonus Are you an experienced Supervisor, Team Leader or Assistant Manager looking for your next opportunity in fashion retail? We're recruiting for a Supervisor to join a successful fashion retailer in Bakewell. This is a fantastic opportunity for a passionate retail leader who enjoys working with people, driving sales and delivering an except click apply for full job details
Aug 14, 2026
Full time
Supervisor Bakewell Fashion Retail Up to £27,500 + Bonus Are you an experienced Supervisor, Team Leader or Assistant Manager looking for your next opportunity in fashion retail? We're recruiting for a Supervisor to join a successful fashion retailer in Bakewell. This is a fantastic opportunity for a passionate retail leader who enjoys working with people, driving sales and delivering an except click apply for full job details
Location: Birmingham (Hybrid Working) Contract Length: Initial 6 Months We are seeking an experienced Project Manager to join a major Finance Improvement & Recovery Programme within a large local authority. This high-profile programme is focused on raising financial management standards, strengthening financial resilience and supporting long-term organisational sustainability. As the programme moves into a critical adoption and delivery phase, we are looking for a hands-on Project Manager who can provide structure, maintain momentum and ensure successful delivery across a portfolio of improvement initiatives. The Role As Project Manager, you will play a key role in supporting the successful delivery of multiple finance transformation and improvement projects. Working closely with Programme Leads, Workstream Leads and Subject-Matter Experts, you will drive progress, manage governance, coordinate delivery activities and help embed sustainable change across the programme. Key Responsibilities Manage projects throughout the full project life cycle, from planning through to implementation and handover. Coordinate and oversee multiple work streams, ensuring deliverables remain on track. Develop and maintain project plans, milestones and reporting frameworks. Produce high-quality weekly progress reports for senior stakeholders. Facilitate workshops, project meetings and stakeholder engagement sessions. Identify, manage and mitigate project risks, issues and dependencies. Support governance activities and ensure agreed processes are followed. Challenge existing ways of working and help develop practical, evidence-based solutions. Work collaboratively with programme teams, business leads and subject-matter experts to drive successful outcomes. Support change management activities and help embed new ways of working across the organisation. About You We are looking for an organised and delivery-focused Project Manager who can bring structure to complex programmes and maintain momentum in a challenging transformation environment.You will be comfortable working across multiple disciplines, managing competing priorities and engaging confidently with stakeholders at all levels. Essential Experience & Skills Minimum of five years' practical project management experience. Relevant project management qualification (PRINCE2, APM, MSP, Agile or equivalent). Proven experience managing multiple projects or work streams simultaneously. Strong understanding of project management methodologies and governance frameworks. Experience delivering transformation, improvement or change programmes. Ability to create structure, break down complex work packages and drive delivery. Experience producing executive-level reporting and updates for senior leadership teams. Strong risk, issue and change management experience. Excellent stakeholder management, facilitation and influencing skills. Ability to work effectively in complex and ambiguous environments. Demonstrable resilience and confidence when managing challenging stakeholders. Advanced Microsoft Office and project management tool skills. If you are an experienced Project Manager with a track record of delivering complex transformation programmes and driving meaningful change within local government or similarly complex organisations, please send your updated CV! Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 14, 2026
Contractor
Location: Birmingham (Hybrid Working) Contract Length: Initial 6 Months We are seeking an experienced Project Manager to join a major Finance Improvement & Recovery Programme within a large local authority. This high-profile programme is focused on raising financial management standards, strengthening financial resilience and supporting long-term organisational sustainability. As the programme moves into a critical adoption and delivery phase, we are looking for a hands-on Project Manager who can provide structure, maintain momentum and ensure successful delivery across a portfolio of improvement initiatives. The Role As Project Manager, you will play a key role in supporting the successful delivery of multiple finance transformation and improvement projects. Working closely with Programme Leads, Workstream Leads and Subject-Matter Experts, you will drive progress, manage governance, coordinate delivery activities and help embed sustainable change across the programme. Key Responsibilities Manage projects throughout the full project life cycle, from planning through to implementation and handover. Coordinate and oversee multiple work streams, ensuring deliverables remain on track. Develop and maintain project plans, milestones and reporting frameworks. Produce high-quality weekly progress reports for senior stakeholders. Facilitate workshops, project meetings and stakeholder engagement sessions. Identify, manage and mitigate project risks, issues and dependencies. Support governance activities and ensure agreed processes are followed. Challenge existing ways of working and help develop practical, evidence-based solutions. Work collaboratively with programme teams, business leads and subject-matter experts to drive successful outcomes. Support change management activities and help embed new ways of working across the organisation. About You We are looking for an organised and delivery-focused Project Manager who can bring structure to complex programmes and maintain momentum in a challenging transformation environment.You will be comfortable working across multiple disciplines, managing competing priorities and engaging confidently with stakeholders at all levels. Essential Experience & Skills Minimum of five years' practical project management experience. Relevant project management qualification (PRINCE2, APM, MSP, Agile or equivalent). Proven experience managing multiple projects or work streams simultaneously. Strong understanding of project management methodologies and governance frameworks. Experience delivering transformation, improvement or change programmes. Ability to create structure, break down complex work packages and drive delivery. Experience producing executive-level reporting and updates for senior leadership teams. Strong risk, issue and change management experience. Excellent stakeholder management, facilitation and influencing skills. Ability to work effectively in complex and ambiguous environments. Demonstrable resilience and confidence when managing challenging stakeholders. Advanced Microsoft Office and project management tool skills. If you are an experienced Project Manager with a track record of delivering complex transformation programmes and driving meaningful change within local government or similarly complex organisations, please send your updated CV! Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Your new company Join a fast-growing, independent practice with an excellent reputation for technical expertise and client service. With a number of growing offices and a flexible hybrid working model, you'll become part of a highly respected Private Client team during an exciting period of growth. Working alongside experienced tax specialists, you'll have the opportunity to develop your career while supporting a diverse and interesting client base. Your new role As a Senior Manager within the Private Client team, you will lead the delivery of personal tax compliance services for a portfolio of high-net-worth individuals, entrepreneurs, business owners and trustees. Alongside managing complex compliance matters, you will identify advisory opportunities for the team and provide guidance on areas including inheritance tax, trusts, estates and succession planning. You will act as a trusted adviser to clients and professional intermediaries, while also supporting and developing junior team members and contributing to the continued growth of the Private Client service line. What you'll need to succeed You will have significant experience within a Private Client or Personal Tax environment and a strong track record of managing complex personal tax compliance work. Strong technical knowledge across a range of personal tax issue is essential, along with the ability to build lasting client relationships. You should be comfortable leading a varied portfolio, managing competing priorities and mentoring others. CTA qualification is preferred, although ACA, ATT or equivalent qualifications with substantial relevant experience will also be considered. What you'll get in return In return, you'll receive a competitive salary and benefits package, as well as the opportunity to participate in an employee share reward scheme. You'll gain exposure to high-quality compliance and advisory work, enjoy flexible hybrid working and be part of a collaborative culture that genuinely values work-life balance. Most importantly, you'll have the chance to play a key role in the continued expansion of one of the UK's fastest-growing specialist tax practices. What you need to do now If you're an experienced Private Client Tax professional looking for a senior leadership role where you can combine technical expertise and team development, we'd love to hear from you. Apply today or get in touch for a confidential discussion to find out more. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 14, 2026
Full time
Your new company Join a fast-growing, independent practice with an excellent reputation for technical expertise and client service. With a number of growing offices and a flexible hybrid working model, you'll become part of a highly respected Private Client team during an exciting period of growth. Working alongside experienced tax specialists, you'll have the opportunity to develop your career while supporting a diverse and interesting client base. Your new role As a Senior Manager within the Private Client team, you will lead the delivery of personal tax compliance services for a portfolio of high-net-worth individuals, entrepreneurs, business owners and trustees. Alongside managing complex compliance matters, you will identify advisory opportunities for the team and provide guidance on areas including inheritance tax, trusts, estates and succession planning. You will act as a trusted adviser to clients and professional intermediaries, while also supporting and developing junior team members and contributing to the continued growth of the Private Client service line. What you'll need to succeed You will have significant experience within a Private Client or Personal Tax environment and a strong track record of managing complex personal tax compliance work. Strong technical knowledge across a range of personal tax issue is essential, along with the ability to build lasting client relationships. You should be comfortable leading a varied portfolio, managing competing priorities and mentoring others. CTA qualification is preferred, although ACA, ATT or equivalent qualifications with substantial relevant experience will also be considered. What you'll get in return In return, you'll receive a competitive salary and benefits package, as well as the opportunity to participate in an employee share reward scheme. You'll gain exposure to high-quality compliance and advisory work, enjoy flexible hybrid working and be part of a collaborative culture that genuinely values work-life balance. Most importantly, you'll have the chance to play a key role in the continued expansion of one of the UK's fastest-growing specialist tax practices. What you need to do now If you're an experienced Private Client Tax professional looking for a senior leadership role where you can combine technical expertise and team development, we'd love to hear from you. Apply today or get in touch for a confidential discussion to find out more. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Implement. Improve. Challenge. Make ERP Actually Work for the Customer. Great ERP consultants don t just implement software they transform how businesses work. This is a role for an experienced ERP consultant who wants more than project delivery. You ll stay close to the customer, own the outcome and help businesses get genuine, lasting value from their ERP system. You ll combine commercial insight, technical expertise and hands-on problem-solving across the entire customer journey from discovery and implementation to go-live, optimisation and ongoing success. Ready to own the outcome , challenge the status quo and make ERP genuinely work for the customer? Read on . The Role at a Glance Senior ERP Consultant UK Field-Based Extensive UK Travel & Regular Overnight Stays £55,000 £65,000 + Car Allowance + Benefits Permanent Full Time Your Expertise: ERP Implementation, Customer Success, Business Process Mapping, SQL, Change & Optimisation, Training, Data and Operational Systems The Opportunity We build ERP software that helps ambitious UK businesses run their day-to-day operations from orders, stock, purchasing and warehouse processes to fulfilment, reporting, finance and customer service. Customers don t just need software configured. They need someone who can understand how their business works, guide them through change and make sure the system genuinely improves how they operate. As a Senior ERP Consultant, you ll work directly with both new and established customers. You ll deliver implementations, improve existing setups, educate users, solve operational problems and make sure customers see the value of the system. You ll be the trusted expert on the ground running discovery sessions, mapping business processes, challenging assumptions, configuring practical solutions, supporting go-lives and helping users build confidence. This is a small, agile and fast-moving software business, so this isn t a narrow caretaker role. You ll get involved beyond the traditional boundaries of implementation, helping shape how projects are delivered, how the product develops and how customers are supported. What You ll Be Doing • Delivering ERP implementation projects across different industries. • Leading optimisation, improvement and change projects within existing customer environments. • Understanding customer workflows and translating them into practical ERP solutions. • Running discovery, requirements gathering, process mapping, training and go-live support. • Configuring solutions and supporting customers through implementation and adoption. • Building trusted relationships with senior stakeholders and day-to-day users. • Challenging customer assumptions constructively when there s a better way to achieve the outcome. • Using SQL and data investigation to support configuration, troubleshooting and validation. • Working closely with Support, Product and Development to resolve issues and improve delivery. • Feeding customer insight back into the business to improve the product, process and customer experience. • Helping shape how implementation and Customer Success are delivered as the business grows. About You This isn t a role for someone who has simply administered an ERP platform internally. You ll be an experienced ERP consultant who understands implementation, operational processes and what it takes to guide customers successfully through change. You ll bring: • At least five years experience implementing, consulting on or advising around ERP systems. • Proven experience delivering successful ERP implementations and strong customer outcomes. • Experience improving, optimising or leading change within existing ERP customer environments. • Strong knowledge of processes such as stock, purchasing, order management, fulfilment, finance and reporting. • Solid SQL and technical capability, with the confidence to investigate data and get under the hood when required. • Experience running discovery, requirements gathering and business process mapping. • Confidence training users and working with non-technical stakeholders. • Strong communication skills and the confidence to challenge, guide and influence. • The ability to bring structure and calm when customers are under pressure. • A practical, proactive mindset and willingness to get involved wherever the customer or wider business needs you. • The flexibility to travel extensively across the UK and stay away from home regularly. What This Role Isn t This isn t a desk-only ERP configuration role. You won t spend your working life sitting remotely and configuring tickets somebody else has scoped. You ll work with real businesses, real operational pressure and sometimes messy problems. You ll need the technical confidence to investigate issues properly, alongside the commercial judgement to understand what the customer is really trying to achieve. Equally, this isn t purely a new implementation role. A significant part of your value will come from returning to established customers, identifying where they could be getting more from their ERP environment and leading the improvements needed to make that happen. The Travel This is a genuinely field-based, customer-facing position. You ll travel extensively across the UK to work directly with customers, including regular overnight stays away from home. If you enjoy getting out from behind the screen, understanding customer operations first-hand and becoming their trusted ERP expert, it could be exactly what you re looking for. Why Join? • £55,000 £65,000 salary. • Car allowance plus additional company benefits. • Genuine ownership of customer outcomes. • Variety across implementations, optimisation and operational problem-solving. • Direct access to leadership within a small, agile business. • The opportunity to influence project delivery, product development and Customer Success. • A role where your commercial, operational and technical expertise are equally valued. • The chance to see the real-world impact of the solutions you deliver. Your Experience May Include Senior ERP Consultant, ERP Implementation Consultant, ERP Software Consultant, ERP Functional Consultant, Business Systems Consultant, Implementation Consultant, ERP Application Consultant, ERP Customer Success Consultant or Senior Software Consultant. Ready to Own the Outcome? If you enjoy getting close to customers, understanding how their businesses really operate and turning ERP technology into measurable improvements, we d love to meet you. Bring your ERP expertise , SQL capability, commercial judgement and willingness to get out there with customers and help make sure powerful software delivers powerful results. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect, you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions, please contact us first, quoting the job title and reference. Good luck, Team RR.
Aug 14, 2026
Full time
Implement. Improve. Challenge. Make ERP Actually Work for the Customer. Great ERP consultants don t just implement software they transform how businesses work. This is a role for an experienced ERP consultant who wants more than project delivery. You ll stay close to the customer, own the outcome and help businesses get genuine, lasting value from their ERP system. You ll combine commercial insight, technical expertise and hands-on problem-solving across the entire customer journey from discovery and implementation to go-live, optimisation and ongoing success. Ready to own the outcome , challenge the status quo and make ERP genuinely work for the customer? Read on . The Role at a Glance Senior ERP Consultant UK Field-Based Extensive UK Travel & Regular Overnight Stays £55,000 £65,000 + Car Allowance + Benefits Permanent Full Time Your Expertise: ERP Implementation, Customer Success, Business Process Mapping, SQL, Change & Optimisation, Training, Data and Operational Systems The Opportunity We build ERP software that helps ambitious UK businesses run their day-to-day operations from orders, stock, purchasing and warehouse processes to fulfilment, reporting, finance and customer service. Customers don t just need software configured. They need someone who can understand how their business works, guide them through change and make sure the system genuinely improves how they operate. As a Senior ERP Consultant, you ll work directly with both new and established customers. You ll deliver implementations, improve existing setups, educate users, solve operational problems and make sure customers see the value of the system. You ll be the trusted expert on the ground running discovery sessions, mapping business processes, challenging assumptions, configuring practical solutions, supporting go-lives and helping users build confidence. This is a small, agile and fast-moving software business, so this isn t a narrow caretaker role. You ll get involved beyond the traditional boundaries of implementation, helping shape how projects are delivered, how the product develops and how customers are supported. What You ll Be Doing • Delivering ERP implementation projects across different industries. • Leading optimisation, improvement and change projects within existing customer environments. • Understanding customer workflows and translating them into practical ERP solutions. • Running discovery, requirements gathering, process mapping, training and go-live support. • Configuring solutions and supporting customers through implementation and adoption. • Building trusted relationships with senior stakeholders and day-to-day users. • Challenging customer assumptions constructively when there s a better way to achieve the outcome. • Using SQL and data investigation to support configuration, troubleshooting and validation. • Working closely with Support, Product and Development to resolve issues and improve delivery. • Feeding customer insight back into the business to improve the product, process and customer experience. • Helping shape how implementation and Customer Success are delivered as the business grows. About You This isn t a role for someone who has simply administered an ERP platform internally. You ll be an experienced ERP consultant who understands implementation, operational processes and what it takes to guide customers successfully through change. You ll bring: • At least five years experience implementing, consulting on or advising around ERP systems. • Proven experience delivering successful ERP implementations and strong customer outcomes. • Experience improving, optimising or leading change within existing ERP customer environments. • Strong knowledge of processes such as stock, purchasing, order management, fulfilment, finance and reporting. • Solid SQL and technical capability, with the confidence to investigate data and get under the hood when required. • Experience running discovery, requirements gathering and business process mapping. • Confidence training users and working with non-technical stakeholders. • Strong communication skills and the confidence to challenge, guide and influence. • The ability to bring structure and calm when customers are under pressure. • A practical, proactive mindset and willingness to get involved wherever the customer or wider business needs you. • The flexibility to travel extensively across the UK and stay away from home regularly. What This Role Isn t This isn t a desk-only ERP configuration role. You won t spend your working life sitting remotely and configuring tickets somebody else has scoped. You ll work with real businesses, real operational pressure and sometimes messy problems. You ll need the technical confidence to investigate issues properly, alongside the commercial judgement to understand what the customer is really trying to achieve. Equally, this isn t purely a new implementation role. A significant part of your value will come from returning to established customers, identifying where they could be getting more from their ERP environment and leading the improvements needed to make that happen. The Travel This is a genuinely field-based, customer-facing position. You ll travel extensively across the UK to work directly with customers, including regular overnight stays away from home. If you enjoy getting out from behind the screen, understanding customer operations first-hand and becoming their trusted ERP expert, it could be exactly what you re looking for. Why Join? • £55,000 £65,000 salary. • Car allowance plus additional company benefits. • Genuine ownership of customer outcomes. • Variety across implementations, optimisation and operational problem-solving. • Direct access to leadership within a small, agile business. • The opportunity to influence project delivery, product development and Customer Success. • A role where your commercial, operational and technical expertise are equally valued. • The chance to see the real-world impact of the solutions you deliver. Your Experience May Include Senior ERP Consultant, ERP Implementation Consultant, ERP Software Consultant, ERP Functional Consultant, Business Systems Consultant, Implementation Consultant, ERP Application Consultant, ERP Customer Success Consultant or Senior Software Consultant. Ready to Own the Outcome? If you enjoy getting close to customers, understanding how their businesses really operate and turning ERP technology into measurable improvements, we d love to meet you. Bring your ERP expertise , SQL capability, commercial judgement and willingness to get out there with customers and help make sure powerful software delivers powerful results. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect, you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions, please contact us first, quoting the job title and reference. Good luck, Team RR.
Big Red Recruitment Midlands Limited
Shirley, West Midlands
Lead Backend Engineer - C++ Location: Solihull - Hybrid (2-3 days per week onsite) Salary: £65,000-£70,000 Are you an experienced C++ Engineer ready to take technical ownership and lead a backend engineering team? We're working with an established technology business developing sophisticated access control, security and workforce management solutions. They're expanding their R&D function and looking for a Lead Backend Engineer to help shape their backend platform, drive engineering standards and explore how modern AI technologies can enhance both their products and development processes. This is a hands-on leadership role where you'll remain close to the technology while mentoring engineers and influencing architecture, delivery and technical direction. What you'll be doing Leading the development and evolution of scalable backend systems Taking technical ownership of backend projects from planning through to delivery Designing, developing and maintaining APIs and backend services Driving improvements across performance, scalability, reliability and observability Identifying bottlenecks and optimising database queries and system performance Evaluating and implementing AI-powered tools and solutions Working closely with Product, Architecture, Frontend and QA teams Leading and mentoring backend engineers, promoting strong coding standards and engineering best practice Supporting sprint planning, technical decision-making and continuous improvement What we're looking for You'll be an experienced Backend or Lead Software Engineer with strong technical depth and the confidence to provide leadership within an engineering team. Key experience includes: Strong commercial C++ development experience Excellent knowledge of the C++ Standard Library, STL containers and algorithms Experience leading, mentoring or technically guiding software engineers Strong understanding of backend architecture, APIs and scalable systems Knowledge of database systems Experience developing, integrating or deploying AI/ML-powered solutions Exposure to LLMs, AI-assisted development tools and modern AI frameworks What's on offer Alongside the salary, you'll receive flexible working hours, a company pension, 24 days' annual leave with increases based on service, and 10% of your working time dedicated to your own projects and ideas. The role operates on a hybrid basis, with 2-3 days per week in the Solihull office. If you're a strong C++ backend engineer looking for a role that combines hands-on development, technical leadership and the opportunity to work with emerging AI technologies, we'd be keen to hear from you.
Aug 14, 2026
Full time
Lead Backend Engineer - C++ Location: Solihull - Hybrid (2-3 days per week onsite) Salary: £65,000-£70,000 Are you an experienced C++ Engineer ready to take technical ownership and lead a backend engineering team? We're working with an established technology business developing sophisticated access control, security and workforce management solutions. They're expanding their R&D function and looking for a Lead Backend Engineer to help shape their backend platform, drive engineering standards and explore how modern AI technologies can enhance both their products and development processes. This is a hands-on leadership role where you'll remain close to the technology while mentoring engineers and influencing architecture, delivery and technical direction. What you'll be doing Leading the development and evolution of scalable backend systems Taking technical ownership of backend projects from planning through to delivery Designing, developing and maintaining APIs and backend services Driving improvements across performance, scalability, reliability and observability Identifying bottlenecks and optimising database queries and system performance Evaluating and implementing AI-powered tools and solutions Working closely with Product, Architecture, Frontend and QA teams Leading and mentoring backend engineers, promoting strong coding standards and engineering best practice Supporting sprint planning, technical decision-making and continuous improvement What we're looking for You'll be an experienced Backend or Lead Software Engineer with strong technical depth and the confidence to provide leadership within an engineering team. Key experience includes: Strong commercial C++ development experience Excellent knowledge of the C++ Standard Library, STL containers and algorithms Experience leading, mentoring or technically guiding software engineers Strong understanding of backend architecture, APIs and scalable systems Knowledge of database systems Experience developing, integrating or deploying AI/ML-powered solutions Exposure to LLMs, AI-assisted development tools and modern AI frameworks What's on offer Alongside the salary, you'll receive flexible working hours, a company pension, 24 days' annual leave with increases based on service, and 10% of your working time dedicated to your own projects and ideas. The role operates on a hybrid basis, with 2-3 days per week in the Solihull office. If you're a strong C++ backend engineer looking for a role that combines hands-on development, technical leadership and the opportunity to work with emerging AI technologies, we'd be keen to hear from you.
