Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 What Is the Opportunity? We are looking for a technically strong Property & Casualty specialist to join our Business Insurance Underwriting Office team as a Regional Underwriting Officer. In this role you work with internal Underwriting teams to manage and implement underwriting standards across the UK. You'll build strong relationships with your Underwriting teams, using your expertise to act as a technical referral point. You'll coach and develop underwriting knowledge; supporting colleagues through training, courses, and technical guidance. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company's discretion. What Will You Do? Implement and participate in the development of long and short term underwriting strategies to effectively position BI Retail, regionally traded products to market the right products, programs and/or services to the right market segment through responsible underwriting decisions. Ensure Underwriting Controls including Cures and Audit are taken and promptly acted upon. Participate as an advisor / referral point to achieve responsible product development to ensure it is consistent with profit, growth and retention strategies. Participate in the strategic business planning activities for BI Retail & Small business both regionally and nationally that are designed to increase the presence in the market; retain the appropriate mix of business; and achieve overall growth and profit goals. Assist with the development and leveraging of broker/client relationships through a high level of visibility. Work tactically with brokers to ensure they have an appropriate level of understating of BI Retail goals and objectives. Provide underwriting leadership at regular regional underwriting meetings as appropriate. Develop and ensure effective utilisation of detailed monitoring standards to assess underwriting results and propose solutions Analyse local market needs and trends as they impact the regions marketing initiatives and provide competitor information to product and portfolio management staff. In conjunction with regional and branch management effectively mentor and coach development underwriting staff to ensure production, underwriting standards and profitability objectives are achieved. Develop and maintain relationships with internal resources (i.e. Risk Control, Claims, Operations, etc.) to ensure effective operation of underwriting and marketing decisions. Undertake any other reasonable duties. Perform other duties as assigned. What Will Our Ideal Candidate Have? Bachelor's degree or higher education level. Previous proven track record of leading others at a senior underwriting level. Advanced level of proficiency required in the following. Organisation, Financial Acumen, Communication, Collaboration, Presentation Skill, Networking, Risk Selection and Critical and Analytical Thinking. Advanced level of proficiency required in the following leadership competencies: Leading the Business including: Change Management, Strategic Planning, Making Decisions, Results Orientation, Influencing, Leadership, Power, Business Perspective, Risk Taking, Innovation and Understanding & Navigating the Organisation. Leading Others including:Forging Synergy, Develops Employees, Building Collaborative Relationships, Communicating Effectively, Leveraging Differences, Participative Management and Leading Employees. Leading Self including: Openness to Influence, Flexibility, Demonstrates Leadership Stature, Self-Awareness,Credibility and Seeks Opportunities to Learn. ACII qualification. What is a Must Have? ACII. Advanced experience of Property & Casualty Underwriting. What Is in It for You? Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction. Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution. Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year. Wellness Programme: The Travelers wellness programme is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health programme provides access to free professional counseling services and other resources that support your daily life needs. Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit .
Aug 17, 2026
Full time
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 What Is the Opportunity? We are looking for a technically strong Property & Casualty specialist to join our Business Insurance Underwriting Office team as a Regional Underwriting Officer. In this role you work with internal Underwriting teams to manage and implement underwriting standards across the UK. You'll build strong relationships with your Underwriting teams, using your expertise to act as a technical referral point. You'll coach and develop underwriting knowledge; supporting colleagues through training, courses, and technical guidance. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company's discretion. What Will You Do? Implement and participate in the development of long and short term underwriting strategies to effectively position BI Retail, regionally traded products to market the right products, programs and/or services to the right market segment through responsible underwriting decisions. Ensure Underwriting Controls including Cures and Audit are taken and promptly acted upon. Participate as an advisor / referral point to achieve responsible product development to ensure it is consistent with profit, growth and retention strategies. Participate in the strategic business planning activities for BI Retail & Small business both regionally and nationally that are designed to increase the presence in the market; retain the appropriate mix of business; and achieve overall growth and profit goals. Assist with the development and leveraging of broker/client relationships through a high level of visibility. Work tactically with brokers to ensure they have an appropriate level of understating of BI Retail goals and objectives. Provide underwriting leadership at regular regional underwriting meetings as appropriate. Develop and ensure effective utilisation of detailed monitoring standards to assess underwriting results and propose solutions Analyse local market needs and trends as they impact the regions marketing initiatives and provide competitor information to product and portfolio management staff. In conjunction with regional and branch management effectively mentor and coach development underwriting staff to ensure production, underwriting standards and profitability objectives are achieved. Develop and maintain relationships with internal resources (i.e. Risk Control, Claims, Operations, etc.) to ensure effective operation of underwriting and marketing decisions. Undertake any other reasonable duties. Perform other duties as assigned. What Will Our Ideal Candidate Have? Bachelor's degree or higher education level. Previous proven track record of leading others at a senior underwriting level. Advanced level of proficiency required in the following. Organisation, Financial Acumen, Communication, Collaboration, Presentation Skill, Networking, Risk Selection and Critical and Analytical Thinking. Advanced level of proficiency required in the following leadership competencies: Leading the Business including: Change Management, Strategic Planning, Making Decisions, Results Orientation, Influencing, Leadership, Power, Business Perspective, Risk Taking, Innovation and Understanding & Navigating the Organisation. Leading Others including:Forging Synergy, Develops Employees, Building Collaborative Relationships, Communicating Effectively, Leveraging Differences, Participative Management and Leading Employees. Leading Self including: Openness to Influence, Flexibility, Demonstrates Leadership Stature, Self-Awareness,Credibility and Seeks Opportunities to Learn. ACII qualification. What is a Must Have? ACII. Advanced experience of Property & Casualty Underwriting. What Is in It for You? Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction. Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution. Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year. Wellness Programme: The Travelers wellness programme is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health programme provides access to free professional counseling services and other resources that support your daily life needs. Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit .
The Solution Automotive Limited
Cheltenham, Gloucestershire
Parts Advisor - Cheltenham Franchised Motorcycle Dealership We are currently recruiting for an exciting opportunity for a Parts Advisor to join a successful motorcycle dealership. This is a fantastic opportunity for someone who is passionate about motorcycles and enjoys working in a customer-focused environment click apply for full job details
Aug 17, 2026
Full time
Parts Advisor - Cheltenham Franchised Motorcycle Dealership We are currently recruiting for an exciting opportunity for a Parts Advisor to join a successful motorcycle dealership. This is a fantastic opportunity for someone who is passionate about motorcycles and enjoys working in a customer-focused environment click apply for full job details
Business Development Lead| Remote | Permanent | £65,000 - £80,000 + Commission + Benefits Salary: £65,000 - £80,000 + Commission + Benefits Benefits: Performance-based commission structure, 27 days annual leave plus bank holidays, annual salary reviews, employer pension contribution, flexible home-based working and additional company benefits. Location: UK (Home-based with UK-wide travel and occasional overseas travel to European HQ) The Client: Our client is a specialist software and consultancy business with an established reputation for delivering Project Portfolio Management (PPM) solutions and advisory services to enterprise organisations. For over 16 years, they have built a strong reputation within their niche, working with blue chip clients on complex and business-critical initiatives. With a solid base of long-term customers and an ambitious growth strategy, they are now expanding into new sectors and increasing the adoption of their software solutions alongside their consulting services. The organisation is particularly well-established within the defence sector and is increasingly growing its presence across local and regional government, professional services and energy markets. Their customers range from mid-sized organisations with 200 employees through to major enterprises with workforces exceeding 10,000 employees. Initial engagements are often with PMO and project leadership teams, helping build business cases for senior business stakeholders and Heads of Projects. The Candidate: We are seeking an experienced and commercially driven Business Development professional who thrives in a consultative, solution-led sales environment. You will have experience selling enterprise software, IT solutions, consulting services or a combination of all three, and will be comfortable engaging with stakeholders ranging from PMOs and technical specialists through to senior executives and decision-makers. The ideal candidate will possess a strong understanding of consultative selling techniques and be able to challenge customer thinking, uncover business problems and position solutions that deliver measurable value. You will be highly motivated by developing new business opportunities while also identifying strategic cross-sell and upsell opportunities within existing customer accounts. You will be equally comfortable building relationships, managing lengthy sales cycles, preparing commercial proposals and maintaining a healthy pipeline of opportunities. A background in project management software, enterprise software, Microsoft technologies, consultancy services or solution sales would be highly advantageous. The Job: This is a senior Business Development role combining new business acquisition with strategic account growth. The successful candidate will inherit a portfolio of existing customer accounts, providing opportunities for account development, upselling and cross-selling, while also being responsible for driving new logo acquisition and Annual Recurring Revenue (ARR) growth. You will work closely with enterprise customers across a variety of sectors, identifying business challenges and demonstrating how the organisation's software solutions and consultancy services can help address them. Opportunities are generated through a combination of existing customer relationships, inbound enquiries, industry conferences and events, outbound marketing campaigns and targeted prospecting activities. The role requires a highly consultative approach, focusing on understanding customer objectives, developing business cases and building long-term trusted relationships. You will manage opportunities through the full sales life cycle, from initial engagement through to contract negotiation and close, while maintaining accurate forecasts and CRM records. During your first 6-12 months, your key focus will be building a strong pipeline of opportunities and successfully securing new logo business and ARR growth. Whilst the UK team has input into commercial direction, the broader product and strategic roadmap is driven by the organisation's European headquarters, requiring the successful candidate to balance local market requirements with wider business objectives. The position is predominantly focused on hands-on business development and account management activities, supported by an experienced UK team providing both sales and pre-sales support. Key Requirements: Proven experience selling enterprise software, IT solutions or consulting services. Demonstrable success in winning new business and generating recurring revenue. Experience developing and executing upsell and cross-sell strategies. Strong consultative sales approach, including experience applying Challenger Sales principles. Experience managing complex sales cycles involving multiple stakeholders. Strong relationship-building skills with the ability to influence senior decision-makers. Experience creating commercial proposals, business cases and customer presentations. Strong pipeline management, forecasting and CRM experience. Excellent communication, negotiation and presentation skills. Self-motivated and comfortable working in a home-based environment. Full UK driving licence and willingness to travel across the UK as required. Desirable Experience: Strategic account planning experience. Understanding of Project Portfolio Management (PPM) solutions or project management environments. Knowledge of Microsoft Project and Portfolio Management technologies. Understanding of market trends, competitive positioning and commercial strategy. Experience working within a consultancy, Microsoft Partner or enterprise software environment. What's on Offer: Opportunity to join a respected specialist organisation entering an exciting growth phase. A consultative sales environment focused on quality relationships rather than transactional selling. Support from an experienced UK-based sales, consulting and pre-sales team. Exposure to enterprise customers across defence, government, professional services and energy sectors. The chance to influence growth within a niche market-leading business with a strong reputation and loyal customer base. Flexible home-based working with occasional customer travel and the opportunity to visit the European headquarters 1-2 times per year. To apply for Business Development Lead permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
Aug 17, 2026
Full time
Business Development Lead| Remote | Permanent | £65,000 - £80,000 + Commission + Benefits Salary: £65,000 - £80,000 + Commission + Benefits Benefits: Performance-based commission structure, 27 days annual leave plus bank holidays, annual salary reviews, employer pension contribution, flexible home-based working and additional company benefits. Location: UK (Home-based with UK-wide travel and occasional overseas travel to European HQ) The Client: Our client is a specialist software and consultancy business with an established reputation for delivering Project Portfolio Management (PPM) solutions and advisory services to enterprise organisations. For over 16 years, they have built a strong reputation within their niche, working with blue chip clients on complex and business-critical initiatives. With a solid base of long-term customers and an ambitious growth strategy, they are now expanding into new sectors and increasing the adoption of their software solutions alongside their consulting services. The organisation is particularly well-established within the defence sector and is increasingly growing its presence across local and regional government, professional services and energy markets. Their customers range from mid-sized organisations with 200 employees through to major enterprises with workforces exceeding 10,000 employees. Initial engagements are often with PMO and project leadership teams, helping build business cases for senior business stakeholders and Heads of Projects. The Candidate: We are seeking an experienced and commercially driven Business Development professional who thrives in a consultative, solution-led sales environment. You will have experience selling enterprise software, IT solutions, consulting services or a combination of all three, and will be comfortable engaging with stakeholders ranging from PMOs and technical specialists through to senior executives and decision-makers. The ideal candidate will possess a strong understanding of consultative selling techniques and be able to challenge customer thinking, uncover business problems and position solutions that deliver measurable value. You will be highly motivated by developing new business opportunities while also identifying strategic cross-sell and upsell opportunities within existing customer accounts. You will be equally comfortable building relationships, managing lengthy sales cycles, preparing commercial proposals and maintaining a healthy pipeline of opportunities. A background in project management software, enterprise software, Microsoft technologies, consultancy services or solution sales would be highly advantageous. The Job: This is a senior Business Development role combining new business acquisition with strategic account growth. The successful candidate will inherit a portfolio of existing customer accounts, providing opportunities for account development, upselling and cross-selling, while also being responsible for driving new logo acquisition and Annual Recurring Revenue (ARR) growth. You will work closely with enterprise customers across a variety of sectors, identifying business challenges and demonstrating how the organisation's software solutions and consultancy services can help address them. Opportunities are generated through a combination of existing customer relationships, inbound enquiries, industry conferences and events, outbound marketing campaigns and targeted prospecting activities. The role requires a highly consultative approach, focusing on understanding customer objectives, developing business cases and building long-term trusted relationships. You will manage opportunities through the full sales life cycle, from initial engagement through to contract negotiation and close, while maintaining accurate forecasts and CRM records. During your first 6-12 months, your key focus will be building a strong pipeline of opportunities and successfully securing new logo business and ARR growth. Whilst the UK team has input into commercial direction, the broader product and strategic roadmap is driven by the organisation's European headquarters, requiring the successful candidate to balance local market requirements with wider business objectives. The position is predominantly focused on hands-on business development and account management activities, supported by an experienced UK team providing both sales and pre-sales support. Key Requirements: Proven experience selling enterprise software, IT solutions or consulting services. Demonstrable success in winning new business and generating recurring revenue. Experience developing and executing upsell and cross-sell strategies. Strong consultative sales approach, including experience applying Challenger Sales principles. Experience managing complex sales cycles involving multiple stakeholders. Strong relationship-building skills with the ability to influence senior decision-makers. Experience creating commercial proposals, business cases and customer presentations. Strong pipeline management, forecasting and CRM experience. Excellent communication, negotiation and presentation skills. Self-motivated and comfortable working in a home-based environment. Full UK driving licence and willingness to travel across the UK as required. Desirable Experience: Strategic account planning experience. Understanding of Project Portfolio Management (PPM) solutions or project management environments. Knowledge of Microsoft Project and Portfolio Management technologies. Understanding of market trends, competitive positioning and commercial strategy. Experience working within a consultancy, Microsoft Partner or enterprise software environment. What's on Offer: Opportunity to join a respected specialist organisation entering an exciting growth phase. A consultative sales environment focused on quality relationships rather than transactional selling. Support from an experienced UK-based sales, consulting and pre-sales team. Exposure to enterprise customers across defence, government, professional services and energy sectors. The chance to influence growth within a niche market-leading business with a strong reputation and loyal customer base. Flexible home-based working with occasional customer travel and the opportunity to visit the European headquarters 1-2 times per year. To apply for Business Development Lead permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
Parts Advisor Trowbridge Permanent Full-Time £29,304.60 Basic + £31,000 OTE Thrive Group are delighted to be working with our client based in Bath , who are actively looking to recruit an experienced and customer-focused Parts Advisor to join their busy team on a permanent, full-time basis click apply for full job details
Aug 17, 2026
Full time
Parts Advisor Trowbridge Permanent Full-Time £29,304.60 Basic + £31,000 OTE Thrive Group are delighted to be working with our client based in Bath , who are actively looking to recruit an experienced and customer-focused Parts Advisor to join their busy team on a permanent, full-time basis click apply for full job details
Full time : Sales Apprenticeship Hourly rate: £11.55 Address: EE Contact centre, Stanford House Birchwood WA3 7TH Start your future with EE - Where your voice could be the start of something big - What's in it for you A great starting salary of £22,527 rising to £26,116 after completion of the apprenticeship. Plus, an uncapped commission scheme. An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months). Huge discounts off your Mobile and Broadband packages, starting at £10 a month. Huge discounts off other tech such as Smart watches, speakers, tv's, gaming consoles and subscriptions. Discount codes to give out to friends and family Support to carve your own career path. We're passionate about helping our people grow the career they want. Online GP: Access to a private GP 24/7 for you and your immediate family What you'll be doing At EE, we believe every customer interaction should be a positive experience. You'll speak with customers over the phone, getting to know what matters most to them, building strong relationships, and recommending the right EE products and services to suit their needs. You'll use your energy and ambition to thrive and meet goals, and grow your skills along the way. From the latest mobile tech and broadband, and smart home solutions, every conversation is a chance to make a real impact and grow your confidence. As part of your apprenticeship, you'll complete a 15-month NVQ Level 2 in Customer Service. We'll support you every step of the way - including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role. Why choose EE You don't need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We'll give you all the training you need and we're passionate about helping you kick start your career. At EE, you're part of something bigger. You'll make friends, learn new skills, and build confidence every day. We're proud to be inclusive and welcome people from all backgrounds - because everyone belongs here. Ready to make your mark? Apply now and let's start building your future.
Aug 17, 2026
Full time
Full time : Sales Apprenticeship Hourly rate: £11.55 Address: EE Contact centre, Stanford House Birchwood WA3 7TH Start your future with EE - Where your voice could be the start of something big - What's in it for you A great starting salary of £22,527 rising to £26,116 after completion of the apprenticeship. Plus, an uncapped commission scheme. An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months). Huge discounts off your Mobile and Broadband packages, starting at £10 a month. Huge discounts off other tech such as Smart watches, speakers, tv's, gaming consoles and subscriptions. Discount codes to give out to friends and family Support to carve your own career path. We're passionate about helping our people grow the career they want. Online GP: Access to a private GP 24/7 for you and your immediate family What you'll be doing At EE, we believe every customer interaction should be a positive experience. You'll speak with customers over the phone, getting to know what matters most to them, building strong relationships, and recommending the right EE products and services to suit their needs. You'll use your energy and ambition to thrive and meet goals, and grow your skills along the way. From the latest mobile tech and broadband, and smart home solutions, every conversation is a chance to make a real impact and grow your confidence. As part of your apprenticeship, you'll complete a 15-month NVQ Level 2 in Customer Service. We'll support you every step of the way - including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role. Why choose EE You don't need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We'll give you all the training you need and we're passionate about helping you kick start your career. At EE, you're part of something bigger. You'll make friends, learn new skills, and build confidence every day. We're proud to be inclusive and welcome people from all backgrounds - because everyone belongs here. Ready to make your mark? Apply now and let's start building your future.
Full time : Sales Apprenticeship Hourly rate: £11.55 Address: EE Contact centre, Stanford House Birchwood WA3 7TH Start your future with EE - Where your voice could be the start of something big - What's in it for you A great starting salary of £22,527 rising to £26,116 after completion of the apprenticeship. Plus, an uncapped commission scheme. An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months). Huge discounts off your Mobile and Broadband packages, starting at £10 a month. Huge discounts off other tech such as Smart watches, speakers, tv's, gaming consoles and subscriptions. Discount codes to give out to friends and family Support to carve your own career path. We're passionate about helping our people grow the career they want. Online GP: Access to a private GP 24/7 for you and your immediate family What you'll be doing At EE, we believe every customer interaction should be a positive experience. You'll speak with customers over the phone, getting to know what matters most to them, building strong relationships, and recommending the right EE products and services to suit their needs. You'll use your energy and ambition to thrive and meet goals, and grow your skills along the way. From the latest mobile tech and broadband, and smart home solutions, every conversation is a chance to make a real impact and grow your confidence. As part of your apprenticeship, you'll complete a 15-month NVQ Level 2 in Customer Service. We'll support you every step of the way - including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role. Why choose EE You don't need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We'll give you all the training you need and we're passionate about helping you kick start your career. At EE, you're part of something bigger. You'll make friends, learn new skills, and build confidence every day. We're proud to be inclusive and welcome people from all backgrounds - because everyone belongs here. Ready to make your mark? Apply now and let's start building your future.
Aug 17, 2026
Full time
Full time : Sales Apprenticeship Hourly rate: £11.55 Address: EE Contact centre, Stanford House Birchwood WA3 7TH Start your future with EE - Where your voice could be the start of something big - What's in it for you A great starting salary of £22,527 rising to £26,116 after completion of the apprenticeship. Plus, an uncapped commission scheme. An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months). Huge discounts off your Mobile and Broadband packages, starting at £10 a month. Huge discounts off other tech such as Smart watches, speakers, tv's, gaming consoles and subscriptions. Discount codes to give out to friends and family Support to carve your own career path. We're passionate about helping our people grow the career they want. Online GP: Access to a private GP 24/7 for you and your immediate family What you'll be doing At EE, we believe every customer interaction should be a positive experience. You'll speak with customers over the phone, getting to know what matters most to them, building strong relationships, and recommending the right EE products and services to suit their needs. You'll use your energy and ambition to thrive and meet goals, and grow your skills along the way. From the latest mobile tech and broadband, and smart home solutions, every conversation is a chance to make a real impact and grow your confidence. As part of your apprenticeship, you'll complete a 15-month NVQ Level 2 in Customer Service. We'll support you every step of the way - including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role. Why choose EE You don't need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We'll give you all the training you need and we're passionate about helping you kick start your career. At EE, you're part of something bigger. You'll make friends, learn new skills, and build confidence every day. We're proud to be inclusive and welcome people from all backgrounds - because everyone belongs here. Ready to make your mark? Apply now and let's start building your future.
Full time : Sales Apprenticeship Hourly rate: £11.55 Address: EE Contact centre, Stanford House Birchwood WA3 7TH Start your future with EE - Where your voice could be the start of something big - What's in it for you A great starting salary of £22,527 rising to £26,116 after completion of the apprenticeship. Plus, an uncapped commission scheme. An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months). Huge discounts off your Mobile and Broadband packages, starting at £10 a month. Huge discounts off other tech such as Smart watches, speakers, tv's, gaming consoles and subscriptions. Discount codes to give out to friends and family Support to carve your own career path. We're passionate about helping our people grow the career they want. Online GP: Access to a private GP 24/7 for you and your immediate family What you'll be doing At EE, we believe every customer interaction should be a positive experience. You'll speak with customers over the phone, getting to know what matters most to them, building strong relationships, and recommending the right EE products and services to suit their needs. You'll use your energy and ambition to thrive and meet goals, and grow your skills along the way. From the latest mobile tech and broadband, and smart home solutions, every conversation is a chance to make a real impact and grow your confidence. As part of your apprenticeship, you'll complete a 15-month NVQ Level 2 in Customer Service. We'll support you every step of the way - including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role. Why choose EE You don't need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We'll give you all the training you need and we're passionate about helping you kick start your career. At EE, you're part of something bigger. You'll make friends, learn new skills, and build confidence every day. We're proud to be inclusive and welcome people from all backgrounds - because everyone belongs here. Ready to make your mark? Apply now and let's start building your future.
Aug 17, 2026
Full time
Full time : Sales Apprenticeship Hourly rate: £11.55 Address: EE Contact centre, Stanford House Birchwood WA3 7TH Start your future with EE - Where your voice could be the start of something big - What's in it for you A great starting salary of £22,527 rising to £26,116 after completion of the apprenticeship. Plus, an uncapped commission scheme. An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months). Huge discounts off your Mobile and Broadband packages, starting at £10 a month. Huge discounts off other tech such as Smart watches, speakers, tv's, gaming consoles and subscriptions. Discount codes to give out to friends and family Support to carve your own career path. We're passionate about helping our people grow the career they want. Online GP: Access to a private GP 24/7 for you and your immediate family What you'll be doing At EE, we believe every customer interaction should be a positive experience. You'll speak with customers over the phone, getting to know what matters most to them, building strong relationships, and recommending the right EE products and services to suit their needs. You'll use your energy and ambition to thrive and meet goals, and grow your skills along the way. From the latest mobile tech and broadband, and smart home solutions, every conversation is a chance to make a real impact and grow your confidence. As part of your apprenticeship, you'll complete a 15-month NVQ Level 2 in Customer Service. We'll support you every step of the way - including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role. Why choose EE You don't need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We'll give you all the training you need and we're passionate about helping you kick start your career. At EE, you're part of something bigger. You'll make friends, learn new skills, and build confidence every day. We're proud to be inclusive and welcome people from all backgrounds - because everyone belongs here. Ready to make your mark? Apply now and let's start building your future.
Start Date - 12.10.2026 Shift Pattern - Full Time (37.5hours) Start your future with EE - Where your voice could be the start of something big What's in it for you: A great starting salary of £22,527 rising to £26,738 after completion of the apprenticeship. Plus, an uncapped commission scheme. An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months) Huge discounts off your Mobile and Broadband packages, starting at £10 a month Huge discounts off other tech such as Smart watches, speakers, tv's, gaming consoles and subscriptions Discount codes to give out to friends and family Support to carve your own career path. We're passionate about helping our people grow the career they want Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front Online GP: Access to a private GP 24/7 for you and your immediate family What you'll be doing: At EE, we believe every customer interaction should be a positive experience. You'll speak with customers over the phone, getting to know what matters most to them, building strong relationships, and recommending the right EE products and services to suit their needs. You'll use your energy and ambition to thrive and meet goals, and grow your skills along the way. From the latest mobile tech and broadband, and smart home solutions, every conversation is a chance to make a real impact and grow your confidence. As part of your apprenticeship, you'll complete a 15-month NVQ Level 2 in Customer Service. We'll support you every step of the way - including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role. Why choose EE: You don't need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We'll give you all the training you need and we're passionate about helping you kick start your career. At EE, you're part of something bigger. You'll make friends, learn new skills, and build confidence every day. We're proud to be inclusive and welcome people from all backgrounds - because everyone belongs here. Ready to make your mark? Apply now and let's start building your future.
Aug 17, 2026
Full time
Start Date - 12.10.2026 Shift Pattern - Full Time (37.5hours) Start your future with EE - Where your voice could be the start of something big What's in it for you: A great starting salary of £22,527 rising to £26,738 after completion of the apprenticeship. Plus, an uncapped commission scheme. An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months) Huge discounts off your Mobile and Broadband packages, starting at £10 a month Huge discounts off other tech such as Smart watches, speakers, tv's, gaming consoles and subscriptions Discount codes to give out to friends and family Support to carve your own career path. We're passionate about helping our people grow the career they want Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front Online GP: Access to a private GP 24/7 for you and your immediate family What you'll be doing: At EE, we believe every customer interaction should be a positive experience. You'll speak with customers over the phone, getting to know what matters most to them, building strong relationships, and recommending the right EE products and services to suit their needs. You'll use your energy and ambition to thrive and meet goals, and grow your skills along the way. From the latest mobile tech and broadband, and smart home solutions, every conversation is a chance to make a real impact and grow your confidence. As part of your apprenticeship, you'll complete a 15-month NVQ Level 2 in Customer Service. We'll support you every step of the way - including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role. Why choose EE: You don't need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We'll give you all the training you need and we're passionate about helping you kick start your career. At EE, you're part of something bigger. You'll make friends, learn new skills, and build confidence every day. We're proud to be inclusive and welcome people from all backgrounds - because everyone belongs here. Ready to make your mark? Apply now and let's start building your future.
Role Title: Customer Journey Technician / Customer Service Advisor Business area: Customer Service Location: Pride Park / Derby (weekends are WFH once you have passed training) Hours: 2-10 pm including weekends Key Accountabilities: - Proactively manage customers through any potential failures in delivery to avoid complaints and repeat calls by keeping them advised of status of work and the steps that are necessary to complete their work. - Manage customer expectations on works that need to be rescheduled due to events and emergencies. - Work collaboratively across Workforce Planning & Optimisation and Operational areas to prioritise customer commitments that are broken or jeopardised to establish the quickest and more effective way to restore trust and belief that work will be carried out. - Build and sustain excellent stakeholder relationships from frontline staff to regional business leads within Severn Trent Water and across our 3rd party contractors, highways agencies, councils, and any other relevant suppliers. - Provide coaching and upskilling across Workforce Planning & Optimisation in customer handling skills to support colleagues in how to deliver difficult messages and handle objections/challenges in a professional and resilient manner. - Case managing high profile customer issues/ongoing complaints so that customers are pro-actively kept informed and supported whilst their queries are being delivered. - Conducting Root Cause Analysis of written reportable complaints within Workforce Planning & Optimisation, in turn supporting across company customer complaints functions to improve the speed of reply and reduction in Workforce Planning & Optimisation caused failures. Experience: - A background in customer service. - A positive and empathetic approach to resolving customer queries. - Identifies issues, generates workable solutions, and makes rational judgements. Desirable: - Experience in CRM and telephony software and systems. - Experience in a customer focused organisation Capabilities: - Ability to deal with customer complaints, escalations, and problems to fully resolved outcome. - Ability to multitask and operate to strict timelines. - Ability to work under pressure in a dynamic and changing environment. - Be a confident effective communicator to all operational and business stakeholders. - Demonstrate strong day to day decision making capability alongside personal accountability for actions. - Demonstrate self-control and react positively when working in difficult situations and under pressure. - Ability to work well in a team, sharing knowledge, being supportive and team spirited. Qualifications: - GCSE's graded A-C (or equivalent) including English and Maths
Aug 17, 2026
Contractor
Role Title: Customer Journey Technician / Customer Service Advisor Business area: Customer Service Location: Pride Park / Derby (weekends are WFH once you have passed training) Hours: 2-10 pm including weekends Key Accountabilities: - Proactively manage customers through any potential failures in delivery to avoid complaints and repeat calls by keeping them advised of status of work and the steps that are necessary to complete their work. - Manage customer expectations on works that need to be rescheduled due to events and emergencies. - Work collaboratively across Workforce Planning & Optimisation and Operational areas to prioritise customer commitments that are broken or jeopardised to establish the quickest and more effective way to restore trust and belief that work will be carried out. - Build and sustain excellent stakeholder relationships from frontline staff to regional business leads within Severn Trent Water and across our 3rd party contractors, highways agencies, councils, and any other relevant suppliers. - Provide coaching and upskilling across Workforce Planning & Optimisation in customer handling skills to support colleagues in how to deliver difficult messages and handle objections/challenges in a professional and resilient manner. - Case managing high profile customer issues/ongoing complaints so that customers are pro-actively kept informed and supported whilst their queries are being delivered. - Conducting Root Cause Analysis of written reportable complaints within Workforce Planning & Optimisation, in turn supporting across company customer complaints functions to improve the speed of reply and reduction in Workforce Planning & Optimisation caused failures. Experience: - A background in customer service. - A positive and empathetic approach to resolving customer queries. - Identifies issues, generates workable solutions, and makes rational judgements. Desirable: - Experience in CRM and telephony software and systems. - Experience in a customer focused organisation Capabilities: - Ability to deal with customer complaints, escalations, and problems to fully resolved outcome. - Ability to multitask and operate to strict timelines. - Ability to work under pressure in a dynamic and changing environment. - Be a confident effective communicator to all operational and business stakeholders. - Demonstrate strong day to day decision making capability alongside personal accountability for actions. - Demonstrate self-control and react positively when working in difficult situations and under pressure. - Ability to work well in a team, sharing knowledge, being supportive and team spirited. Qualifications: - GCSE's graded A-C (or equivalent) including English and Maths
Start Date - 12.10.2026 Shift Pattern - Full Time (37.5hours) Start your future with EE - Where your voice could be the start of something big What's in it for you: A great starting salary of £22,527 rising to £26,738 after completion of the apprenticeship. Plus, an uncapped commission scheme. An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months) Huge discounts off your Mobile and Broadband packages, starting at £10 a month Huge discounts off other tech such as Smart watches, speakers, tv's, gaming consoles and subscriptions Discount codes to give out to friends and family Support to carve your own career path. We're passionate about helping our people grow the career they want Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front Online GP: Access to a private GP 24/7 for you and your immediate family What you'll be doing: At EE, we believe every customer interaction should be a positive experience. You'll speak with customers over the phone, getting to know what matters most to them, building strong relationships, and recommending the right EE products and services to suit their needs. You'll use your energy and ambition to thrive and meet goals, and grow your skills along the way. From the latest mobile tech and broadband, and smart home solutions, every conversation is a chance to make a real impact and grow your confidence. As part of your apprenticeship, you'll complete a 15-month NVQ Level 2 in Customer Service. We'll support you every step of the way - including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role. Why choose EE: You don't need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We'll give you all the training you need and we're passionate about helping you kick start your career. At EE, you're part of something bigger. You'll make friends, learn new skills, and build confidence every day. We're proud to be inclusive and welcome people from all backgrounds - because everyone belongs here. Ready to make your mark? Apply now and let's start building your future.
Aug 17, 2026
Full time
Start Date - 12.10.2026 Shift Pattern - Full Time (37.5hours) Start your future with EE - Where your voice could be the start of something big What's in it for you: A great starting salary of £22,527 rising to £26,738 after completion of the apprenticeship. Plus, an uncapped commission scheme. An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months) Huge discounts off your Mobile and Broadband packages, starting at £10 a month Huge discounts off other tech such as Smart watches, speakers, tv's, gaming consoles and subscriptions Discount codes to give out to friends and family Support to carve your own career path. We're passionate about helping our people grow the career they want Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front Online GP: Access to a private GP 24/7 for you and your immediate family What you'll be doing: At EE, we believe every customer interaction should be a positive experience. You'll speak with customers over the phone, getting to know what matters most to them, building strong relationships, and recommending the right EE products and services to suit their needs. You'll use your energy and ambition to thrive and meet goals, and grow your skills along the way. From the latest mobile tech and broadband, and smart home solutions, every conversation is a chance to make a real impact and grow your confidence. As part of your apprenticeship, you'll complete a 15-month NVQ Level 2 in Customer Service. We'll support you every step of the way - including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role. Why choose EE: You don't need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We'll give you all the training you need and we're passionate about helping you kick start your career. At EE, you're part of something bigger. You'll make friends, learn new skills, and build confidence every day. We're proud to be inclusive and welcome people from all backgrounds - because everyone belongs here. Ready to make your mark? Apply now and let's start building your future.
Property Manager Basic salary £32,000. Monday to Friday 8.30am to 6.00pm and 1 in 4 Saturdays from 8.30am to 4.00pm with then a full day off in lieu (5 day working week). You should be working within Residential Property Management. Primarily, the successful individual will be dealing with all maintenance based issues on a property portfolio. Property Manager You will work for a supportive company that encourages personal development and looks to support your career in the property industry. Property Manager Managing maintenance issues reporting back to both the landlord and tenant. Co-ordinating contractor diaries and ensuring reported maintenance issues are attended to and remedied in a timely fashion. Obtain maintenance quotes where necessary. Authorise invoices and utility bills. Deal with all landlord and tenant correspondence. Send out check out reports and negotiate deposit returns. Deal with initial complaints at early stages, where appropriate and able. Referral of sales leads. Property Manager A problem solver and someone who can diagnose basic repairs so as not to waste time. Excellent telephone manner. Good listening and communication skills. Ability to problem solve and diffuse situations. Professional approach to customer service. Strong time management skills. Working knowledge of Microsoft products, Word, Excel, Teams. Can-do attitude. Property Manager Basic salary £32,000. Monday to Friday 8.30am to 6.00pm and 1 in 4 Saturdays from 8.30am to 4.00pm with then a full day off in lieu (5 day working week). Kings Permanent Recruitment for Estate Agents hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn
Aug 17, 2026
Full time
Property Manager Basic salary £32,000. Monday to Friday 8.30am to 6.00pm and 1 in 4 Saturdays from 8.30am to 4.00pm with then a full day off in lieu (5 day working week). You should be working within Residential Property Management. Primarily, the successful individual will be dealing with all maintenance based issues on a property portfolio. Property Manager You will work for a supportive company that encourages personal development and looks to support your career in the property industry. Property Manager Managing maintenance issues reporting back to both the landlord and tenant. Co-ordinating contractor diaries and ensuring reported maintenance issues are attended to and remedied in a timely fashion. Obtain maintenance quotes where necessary. Authorise invoices and utility bills. Deal with all landlord and tenant correspondence. Send out check out reports and negotiate deposit returns. Deal with initial complaints at early stages, where appropriate and able. Referral of sales leads. Property Manager A problem solver and someone who can diagnose basic repairs so as not to waste time. Excellent telephone manner. Good listening and communication skills. Ability to problem solve and diffuse situations. Professional approach to customer service. Strong time management skills. Working knowledge of Microsoft products, Word, Excel, Teams. Can-do attitude. Property Manager Basic salary £32,000. Monday to Friday 8.30am to 6.00pm and 1 in 4 Saturdays from 8.30am to 4.00pm with then a full day off in lieu (5 day working week). Kings Permanent Recruitment for Estate Agents hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn
Dealership Service Advisor, Swindon Reactive Recruitment are proud to be working with one of the largest dealership groups across the South of the UK. Due to continued success, their prestigious Swindon site require a number of experienced Service Advisors. Service Advisor package: Excellent starting salary £30,000 per annum Up to £10,000 per annum bonus paid on top of the basic salary based on additional products/services upsold and customer service scores Working from their prestigious Swindon site - with flexible working hours to be discussed at interview on a case by case basis Rewarding loyalty with up to 33 days holiday per annum Retail discount scheme Discount for friends and family on vehicles and repair An extra paid day off each year in addition to your holiday allowance to attend family/celebratory events Death in Service benefit of 4 x salary Workplace pension scheme In-house management development scheme Access to an Employee Assistance Programme, including on-line GP for you and your dependants Duties & Responsibilities: Supporting Customers: You'll be the friendly face that helps customers with their service and repair needs, ensuring everything is handled professionally and efficiently Coordinating Repairs: Work closely with our workshop team to ensure vehicles move smoothly through the repair process Providing Clear Solutions: If there are any faults or repairs needed, you'll explain them to customers in a way that's easy to understand and offer clear, practical solutions Staying Organised: Keep the customer database updated and always ready for action Managing the Details: Keep on top of computer-based jobs, purchasing, and invoicing while protecting the interests of both our customers and the company Keeping Records Spotless: Accurately maintain customer and vehicle details, including service histories Upselling with Care: Use your knowledge of our aftersales products and services to recommend the right options to our customers when appropriate Experience Required: A very high level/standard of customer service gained in a face to face and/phone based situations Clear communication skills essential when dealing with customers sometimes dissatisfied Great multi-tasker along with strong attention to detail Good standard of administration Confident in the ability to recommend (up-sell) additional products & services that match customers needs (great bonus paid) A motor background is advantageous but not essential We look forward to receiving your application. KEY: Dealership Service Advisor, Service Advisor, Snr Service Advisor, Dealership Aftersales Advisor, Snr Aftersales Advisor, Aftersales Advisor, Swindon.
Aug 17, 2026
Full time
Dealership Service Advisor, Swindon Reactive Recruitment are proud to be working with one of the largest dealership groups across the South of the UK. Due to continued success, their prestigious Swindon site require a number of experienced Service Advisors. Service Advisor package: Excellent starting salary £30,000 per annum Up to £10,000 per annum bonus paid on top of the basic salary based on additional products/services upsold and customer service scores Working from their prestigious Swindon site - with flexible working hours to be discussed at interview on a case by case basis Rewarding loyalty with up to 33 days holiday per annum Retail discount scheme Discount for friends and family on vehicles and repair An extra paid day off each year in addition to your holiday allowance to attend family/celebratory events Death in Service benefit of 4 x salary Workplace pension scheme In-house management development scheme Access to an Employee Assistance Programme, including on-line GP for you and your dependants Duties & Responsibilities: Supporting Customers: You'll be the friendly face that helps customers with their service and repair needs, ensuring everything is handled professionally and efficiently Coordinating Repairs: Work closely with our workshop team to ensure vehicles move smoothly through the repair process Providing Clear Solutions: If there are any faults or repairs needed, you'll explain them to customers in a way that's easy to understand and offer clear, practical solutions Staying Organised: Keep the customer database updated and always ready for action Managing the Details: Keep on top of computer-based jobs, purchasing, and invoicing while protecting the interests of both our customers and the company Keeping Records Spotless: Accurately maintain customer and vehicle details, including service histories Upselling with Care: Use your knowledge of our aftersales products and services to recommend the right options to our customers when appropriate Experience Required: A very high level/standard of customer service gained in a face to face and/phone based situations Clear communication skills essential when dealing with customers sometimes dissatisfied Great multi-tasker along with strong attention to detail Good standard of administration Confident in the ability to recommend (up-sell) additional products & services that match customers needs (great bonus paid) A motor background is advantageous but not essential We look forward to receiving your application. KEY: Dealership Service Advisor, Service Advisor, Snr Service Advisor, Dealership Aftersales Advisor, Snr Aftersales Advisor, Aftersales Advisor, Swindon.
About the role We have an excellent opportunity available for a motivated Service Advisor to join our team at Land Rover Coventry. As a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop. You will inform and consult on vehicle servicing, and keep the customer up to date at every stage whilst answering any questions or queries they may have. You will also liaise with technicians/workshop control about vehicle statuses and ensure that vehicles will be ready on time. You will also have the ability to give the best advice on our products and services to our customers. This is a challenging role where customer care always comes first, you'll take the time to talk to people, build a genuine rapport and identify exactly what our customers want and need. Sytner Service Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Don't worry if you do not have previous experience, we want applications from individuals with a willingness to learn and progress. Training is provided through our dedicated in-house Learning & Development team and outstanding manufacturer courses run by Land Rover to support your career. Ideally, you will have excellent organisational and administrative skills along with good attention to detail. A strong customer service background would be beneficial as you will be delivering high levels of customer satisfaction in a very busy and demanding environment. Working knowledge of Keyloop / ADP / Kerridge would be advantageous, but not essential. When applying for this role please consider that we require candidates to have customer service experience within a retail environment as a minimum requirement for this role. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement - 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please . Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on 'Developing Talent and 'Building Careers' and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Aug 17, 2026
Full time
About the role We have an excellent opportunity available for a motivated Service Advisor to join our team at Land Rover Coventry. As a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop. You will inform and consult on vehicle servicing, and keep the customer up to date at every stage whilst answering any questions or queries they may have. You will also liaise with technicians/workshop control about vehicle statuses and ensure that vehicles will be ready on time. You will also have the ability to give the best advice on our products and services to our customers. This is a challenging role where customer care always comes first, you'll take the time to talk to people, build a genuine rapport and identify exactly what our customers want and need. Sytner Service Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Don't worry if you do not have previous experience, we want applications from individuals with a willingness to learn and progress. Training is provided through our dedicated in-house Learning & Development team and outstanding manufacturer courses run by Land Rover to support your career. Ideally, you will have excellent organisational and administrative skills along with good attention to detail. A strong customer service background would be beneficial as you will be delivering high levels of customer satisfaction in a very busy and demanding environment. Working knowledge of Keyloop / ADP / Kerridge would be advantageous, but not essential. When applying for this role please consider that we require candidates to have customer service experience within a retail environment as a minimum requirement for this role. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement - 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please . Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on 'Developing Talent and 'Building Careers' and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Senior Lettings Negotiator £30,000 - £35,000 realistic On Target Earnings 8:30am - 6pm Mon-Fri, 9am - 5pm Sat (5 day working week) Our client is a multi-faceted and rapidly growing Property company covering Sales, Lettings and Property Management. They are searching for a driven and ambitious Lettings Negotiator with excellent people skills, high level of attention to detail and a hunger to succeed. Extensive experience in valuing and listing Residential Lettings properties onto the market is essential for this role as is a driving licence and your own vehicle. The individual must have a passion for property with an up-to-date understanding of market trends, property values and an awareness of the local competition. Senior Lettings Negotiator - Scope of the role: As a successful candidate, you will enjoy a varied role and gain experience in dealing with a substantial portfolio, including some of the most desirable high-end properties across London. Lettings negotiators are solely responsible for lettings and updating the Landlords on their own portfolios and are fully supported by an efficient deal progression team, which means you can concentrate on making the most of all business opportunities. The right candidate will have the opportunity to fulfil their professional ambitions, with an exciting role that will give you potential to earn substantial commission. This thriving company offers support and no ceiling on career possibilities! Senior Lettings Negotiator - Responsibilities: Registering and qualifying new applicants. Generating valuations and listing opportunities. Bringing new landlords onto the market. Managing your own diary to. Updating Landlords at least once a week through a variety of platforms. Maintaining regular contact with landlords and applicants and recording all communication. Negotiating any offers received. Working closely with the Directors in identifying new business opportunities. Ensuring that you are up-to-date on lettings legislation. Senior Lettings Negotiator - The Candidate: Excellent written and spoken English, organisational and prioritisation skills. A professional, positive, ambitious, and enthusiastic approach. Impeccable customer service. Desire to meet and exceed targets - self-motivated with a 'can do attitude. High accuracy and attention to detail. Ability to work on your own as well as in a team. The ability to build rapport quickly and influence people you ve never met previously. Good understanding of London s residential property market. Would be desirable and advantageous: NFoPP Level 3 Technical Award in Residential Lettings and Property Management. Senior Lettings Negotiator - The Package: £30,000 - £35,000 realistic On Target Earnings 22 days annual leave (plus bank holidays increasing by 1 day each year up to an additional 5 days of leave An additional 10 days holiday every 5 year service Extras staff discounts with a wide range of retailers Free 24 hours employee assistance programmes Staff discount on property and financial services Salary sacrifice pension Eye care vouchers Family friendly Maternity, Adoption, Paternity and parental bereavement policies Regular award and recognition prizes to be won Refer a friend bonus of up to £400 Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Adam Howes on LinkedIn.
Aug 17, 2026
Full time
Senior Lettings Negotiator £30,000 - £35,000 realistic On Target Earnings 8:30am - 6pm Mon-Fri, 9am - 5pm Sat (5 day working week) Our client is a multi-faceted and rapidly growing Property company covering Sales, Lettings and Property Management. They are searching for a driven and ambitious Lettings Negotiator with excellent people skills, high level of attention to detail and a hunger to succeed. Extensive experience in valuing and listing Residential Lettings properties onto the market is essential for this role as is a driving licence and your own vehicle. The individual must have a passion for property with an up-to-date understanding of market trends, property values and an awareness of the local competition. Senior Lettings Negotiator - Scope of the role: As a successful candidate, you will enjoy a varied role and gain experience in dealing with a substantial portfolio, including some of the most desirable high-end properties across London. Lettings negotiators are solely responsible for lettings and updating the Landlords on their own portfolios and are fully supported by an efficient deal progression team, which means you can concentrate on making the most of all business opportunities. The right candidate will have the opportunity to fulfil their professional ambitions, with an exciting role that will give you potential to earn substantial commission. This thriving company offers support and no ceiling on career possibilities! Senior Lettings Negotiator - Responsibilities: Registering and qualifying new applicants. Generating valuations and listing opportunities. Bringing new landlords onto the market. Managing your own diary to. Updating Landlords at least once a week through a variety of platforms. Maintaining regular contact with landlords and applicants and recording all communication. Negotiating any offers received. Working closely with the Directors in identifying new business opportunities. Ensuring that you are up-to-date on lettings legislation. Senior Lettings Negotiator - The Candidate: Excellent written and spoken English, organisational and prioritisation skills. A professional, positive, ambitious, and enthusiastic approach. Impeccable customer service. Desire to meet and exceed targets - self-motivated with a 'can do attitude. High accuracy and attention to detail. Ability to work on your own as well as in a team. The ability to build rapport quickly and influence people you ve never met previously. Good understanding of London s residential property market. Would be desirable and advantageous: NFoPP Level 3 Technical Award in Residential Lettings and Property Management. Senior Lettings Negotiator - The Package: £30,000 - £35,000 realistic On Target Earnings 22 days annual leave (plus bank holidays increasing by 1 day each year up to an additional 5 days of leave An additional 10 days holiday every 5 year service Extras staff discounts with a wide range of retailers Free 24 hours employee assistance programmes Staff discount on property and financial services Salary sacrifice pension Eye care vouchers Family friendly Maternity, Adoption, Paternity and parental bereavement policies Regular award and recognition prizes to be won Refer a friend bonus of up to £400 Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Adam Howes on LinkedIn.
Working for a very well established and highly regarded charity. The purpose of the role is to provide a first class service to their growing membership. You will be dealing with a variety telephone calls, emails and other written correspondence from existing members and the general public. On a day to day basis the work is a mixture of taking and making telephone calls and entering and up dating data files. This role requires excellent communication and computer skills with the ability to accurately update and maintain the in house database. You will need to have a flexible approach to work, the ability to multitask, maintain a friendly approach under pressure and be able to demonstrate your commitment to the role, ensuring high levels of customer service, with excellent attention to detail. The job is Monday to Friday 9 -5 office based.
Aug 17, 2026
Seasonal
Working for a very well established and highly regarded charity. The purpose of the role is to provide a first class service to their growing membership. You will be dealing with a variety telephone calls, emails and other written correspondence from existing members and the general public. On a day to day basis the work is a mixture of taking and making telephone calls and entering and up dating data files. This role requires excellent communication and computer skills with the ability to accurately update and maintain the in house database. You will need to have a flexible approach to work, the ability to multitask, maintain a friendly approach under pressure and be able to demonstrate your commitment to the role, ensuring high levels of customer service, with excellent attention to detail. The job is Monday to Friday 9 -5 office based.
Axis, part of Axis CLC, is a trusted property services specialist delivering responsive repairs, planned works, refurbishments and voids services across the UK. Backed by over 110 years of combined experience and the wider strength of Axis CLC, operating from 23 UK offices and employing more than 2,500 people nationwide, we support housing providers and public sector clients with high-quality maintenance and compliance services that help keep residents safe, properties well maintained and communities supported. We are actively recruiting a Finance Business Partner for the Axis Responsive Maintenance Business Units commercial and operational leaders and their teams. Reporting to the Axis Finance Director, the Finance Business Partner will provide tools, analysis and insight into their business, challenging thinking within a portfolio of Axis' key accounts, helping make informed decisions whilst driving the business strategy, maximising value creation for the client and minimising risk exposure. You will provide real-time support and analysis working as a trusted advisor to add value and assist in decision making. What You will Deliver Be the dedicated finance business partner for the Axis Responsive Maintenance BU commercial and operational leaders, building strong relationships with the leaderships team and providing day-to-day financial support. Prepare monthly management accounts, providing insightful financial analysis, leading budgeting and forecasting, and supporting strategic decision-making. Development of business cases to support investment and growth opportunities across the division. Report on financial matters to Axis Group finance SLT as well as support the operators of the BU with end-to-end financial management for their contracts. Lead budgeting and forecasting processes for the Axis Responsive Maintenance BU, ensuring accuracy, alignment with Group FP&A approach and templates, strategy, and timely delivery. Deliver clear, insightful financial analysis (including customer and job profitability) to support strategic and operational decision-making across the region. Collaborate closely with finance team members on communicating information for various internal and external reporting requirements to improve financial performance. Ensure adherence to Group accounting policies, especially revenue and cost recognition. Perform balance sheet reconciliations and any other duties or responsibilities as required by the Group Finance Controller, FP&A team and the Axis Responsive Maintenance BU leadership, including pro-active management of billing and cash collection. Supply chain governance including working closely with the account team and Procurement to align to business objectives and optimise supplier maintenance agreements. Own the Axis Responsive Maintenance BU data and ensuring its integrity for monthly reporting, FP&A & cyclical business reviews. About You Strong knowledge of management accounting principles. Commercially qualified accountant (ACA, CIMA, ACCA) or equivalent by experience. Leading budgeting/forecasting processes. Solid understanding of UK GAAP and FRS 102, including application to revenue recognition. Strong internal control environments, financial compliance, and financial performance reporting. Understanding of financial planning, variance analysis, and business case modelling. Strong business partnering skills with the ability to build relationships and influence non-finance stakeholders. Excellent analytical and commercial insight skills, with the ability to translate data into clear, actionable insights. Effective verbal and written communication skills tailored to both finance and operational audiences. Well-organised with strong time management skills, able to meet multiple deadlines and prioritise effectively. Desirable Experience Experience in the property, construction, or maintenance services sector is advantageous. Familiarity with Microsoft Dynamics 365 Finance & Operations What we Offer Salary up to £85,000 depending on experience, plus performance-related bonus Pension, medical scheme options and life assurance 25 days' holiday + bank holidays Perkbox benefits worth up to £350 per year, including discounts, perks and wellbeing support 24/7 GP referral and wellbeing support service 1 paid volunteer day £2,000 refer-a-friend bonus after the referee passes probation Why Axis CLC Joining Axis CLC means being part of a national team delivering essential services across housing, education, healthcare, defence and commercial property. We value reliability, quality and social impact, and offer meaningful work with real opportunities to grow. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.
Aug 17, 2026
Full time
Axis, part of Axis CLC, is a trusted property services specialist delivering responsive repairs, planned works, refurbishments and voids services across the UK. Backed by over 110 years of combined experience and the wider strength of Axis CLC, operating from 23 UK offices and employing more than 2,500 people nationwide, we support housing providers and public sector clients with high-quality maintenance and compliance services that help keep residents safe, properties well maintained and communities supported. We are actively recruiting a Finance Business Partner for the Axis Responsive Maintenance Business Units commercial and operational leaders and their teams. Reporting to the Axis Finance Director, the Finance Business Partner will provide tools, analysis and insight into their business, challenging thinking within a portfolio of Axis' key accounts, helping make informed decisions whilst driving the business strategy, maximising value creation for the client and minimising risk exposure. You will provide real-time support and analysis working as a trusted advisor to add value and assist in decision making. What You will Deliver Be the dedicated finance business partner for the Axis Responsive Maintenance BU commercial and operational leaders, building strong relationships with the leaderships team and providing day-to-day financial support. Prepare monthly management accounts, providing insightful financial analysis, leading budgeting and forecasting, and supporting strategic decision-making. Development of business cases to support investment and growth opportunities across the division. Report on financial matters to Axis Group finance SLT as well as support the operators of the BU with end-to-end financial management for their contracts. Lead budgeting and forecasting processes for the Axis Responsive Maintenance BU, ensuring accuracy, alignment with Group FP&A approach and templates, strategy, and timely delivery. Deliver clear, insightful financial analysis (including customer and job profitability) to support strategic and operational decision-making across the region. Collaborate closely with finance team members on communicating information for various internal and external reporting requirements to improve financial performance. Ensure adherence to Group accounting policies, especially revenue and cost recognition. Perform balance sheet reconciliations and any other duties or responsibilities as required by the Group Finance Controller, FP&A team and the Axis Responsive Maintenance BU leadership, including pro-active management of billing and cash collection. Supply chain governance including working closely with the account team and Procurement to align to business objectives and optimise supplier maintenance agreements. Own the Axis Responsive Maintenance BU data and ensuring its integrity for monthly reporting, FP&A & cyclical business reviews. About You Strong knowledge of management accounting principles. Commercially qualified accountant (ACA, CIMA, ACCA) or equivalent by experience. Leading budgeting/forecasting processes. Solid understanding of UK GAAP and FRS 102, including application to revenue recognition. Strong internal control environments, financial compliance, and financial performance reporting. Understanding of financial planning, variance analysis, and business case modelling. Strong business partnering skills with the ability to build relationships and influence non-finance stakeholders. Excellent analytical and commercial insight skills, with the ability to translate data into clear, actionable insights. Effective verbal and written communication skills tailored to both finance and operational audiences. Well-organised with strong time management skills, able to meet multiple deadlines and prioritise effectively. Desirable Experience Experience in the property, construction, or maintenance services sector is advantageous. Familiarity with Microsoft Dynamics 365 Finance & Operations What we Offer Salary up to £85,000 depending on experience, plus performance-related bonus Pension, medical scheme options and life assurance 25 days' holiday + bank holidays Perkbox benefits worth up to £350 per year, including discounts, perks and wellbeing support 24/7 GP referral and wellbeing support service 1 paid volunteer day £2,000 refer-a-friend bonus after the referee passes probation Why Axis CLC Joining Axis CLC means being part of a national team delivering essential services across housing, education, healthcare, defence and commercial property. We value reliability, quality and social impact, and offer meaningful work with real opportunities to grow. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.
Customer Success Manager (SaaS) Construction and Built Environment Tech Bracknell, Berkshire Competitive Salary + Bonus + Excellent Benefits Shape the future of Customer Success. Are you an experienced Customer Success or Strategic Account Manager with a passion for helping customers achieve real business value from SaaS technology? Value Added Recruitment is looking for a commercially minded Customer Success Manager to manage a portfolio of strategic customers across EMEA, ensuring they successfully adopt our market-leading SaaS platform while driving customer satisfaction, retention and long-term account growth. This is a fantastic opportunity to join a respected organisation at an exciting stage of its digital transformation, where Customer Success is central to the company's future growth strategy. The Opportunity You'll own the post-sales customer journey, becoming a trusted advisor to key stakeholders and helping customers maximise the value of their investment. Working closely with Sales, Product and Support teams, you'll deliver an exceptional customer experience while identifying opportunities to increase adoption, improve retention and generate additional revenue. If you enjoy building long-term client relationships, influencing senior stakeholders and making a genuine commercial impact, this role offers an excellent opportunity to do exactly that. Key Responsibilities Manage a portfolio of strategic customer accounts across EMEA. Lead the successful migration of customers from legacy solutions to a modern SaaS platform. Build trusted relationships with executive sponsors, business leaders and operational users. Develop Customer Success Plans aligned to customer objectives and measurable business outcomes. Drive customer onboarding, adoption, engagement and long-term value realisation. Deliver Quarterly Business Reviews, health checks and strategic planning sessions. Act as a trusted advisor, sharing industry best practice and product expertise. Own customer renewals, retention and Net Revenue Retention (NRR) performance. Identify and develop upsell and cross-sell opportunities alongside the Sales team. Monitor customer health, proactively identifying risks and implementing retention plans. Capture customer feedback to help shape future product development. Promote customer advocacy through references, case studies and success stories. Maintain accurate CRM data, customer plans and forecasting information. Collaborate closely with Sales, Product and Technical Support to deliver a seamless customer experience. About You You'll already have experience managing strategic customer relationships and will understand how to combine exceptional service with strong commercial awareness. You'll ideally bring: Experience in Customer Success, Strategic Account Management or Senior Account Management. A background within SaaS, software, technology or construction and the built environment. A proven track record of improving customer retention, renewals and account growth. Experience delivering onboarding programmes and driving software adoption. Strong commercial awareness with experience identifying expansion opportunities. Excellent stakeholder management skills, including working with senior decision-makers. Experience using CRM systems and customer success metrics. Outstanding communication, presentation and relationship-building skills. A proactive, organised and customer-focused approach. Success in this role will include Delivering high Net Revenue Retention (NRR) Increasing customer retention and renewal rates Growing expansion revenue through upselling and cross-selling Driving product adoption and customer engagement Improving customer health and satisfaction Developing customer advocates, references and case studies Why Join? This is an opportunity to play a pivotal role in the continued growth of an innovative SaaS platform while working with high-profile customers across EMEA. You'll enjoy: Managing strategic customer relationships rather than high-volume accounts. Working closely with Product, Sales and Support to influence customer outcomes. The opportunity to shape Customer Success best practice across the business. A collaborative, supportive culture where your ideas are valued. Genuine opportunities for career progression as the business continues to grow. Receive a competitive salary, and benefits package. If you're looking for a Customer Success role where you can build long-term partnerships, drive commercial success and help customers realise measurable value from technology, we'd love to hear from you. Apply today to find out more.
Aug 17, 2026
Full time
Customer Success Manager (SaaS) Construction and Built Environment Tech Bracknell, Berkshire Competitive Salary + Bonus + Excellent Benefits Shape the future of Customer Success. Are you an experienced Customer Success or Strategic Account Manager with a passion for helping customers achieve real business value from SaaS technology? Value Added Recruitment is looking for a commercially minded Customer Success Manager to manage a portfolio of strategic customers across EMEA, ensuring they successfully adopt our market-leading SaaS platform while driving customer satisfaction, retention and long-term account growth. This is a fantastic opportunity to join a respected organisation at an exciting stage of its digital transformation, where Customer Success is central to the company's future growth strategy. The Opportunity You'll own the post-sales customer journey, becoming a trusted advisor to key stakeholders and helping customers maximise the value of their investment. Working closely with Sales, Product and Support teams, you'll deliver an exceptional customer experience while identifying opportunities to increase adoption, improve retention and generate additional revenue. If you enjoy building long-term client relationships, influencing senior stakeholders and making a genuine commercial impact, this role offers an excellent opportunity to do exactly that. Key Responsibilities Manage a portfolio of strategic customer accounts across EMEA. Lead the successful migration of customers from legacy solutions to a modern SaaS platform. Build trusted relationships with executive sponsors, business leaders and operational users. Develop Customer Success Plans aligned to customer objectives and measurable business outcomes. Drive customer onboarding, adoption, engagement and long-term value realisation. Deliver Quarterly Business Reviews, health checks and strategic planning sessions. Act as a trusted advisor, sharing industry best practice and product expertise. Own customer renewals, retention and Net Revenue Retention (NRR) performance. Identify and develop upsell and cross-sell opportunities alongside the Sales team. Monitor customer health, proactively identifying risks and implementing retention plans. Capture customer feedback to help shape future product development. Promote customer advocacy through references, case studies and success stories. Maintain accurate CRM data, customer plans and forecasting information. Collaborate closely with Sales, Product and Technical Support to deliver a seamless customer experience. About You You'll already have experience managing strategic customer relationships and will understand how to combine exceptional service with strong commercial awareness. You'll ideally bring: Experience in Customer Success, Strategic Account Management or Senior Account Management. A background within SaaS, software, technology or construction and the built environment. A proven track record of improving customer retention, renewals and account growth. Experience delivering onboarding programmes and driving software adoption. Strong commercial awareness with experience identifying expansion opportunities. Excellent stakeholder management skills, including working with senior decision-makers. Experience using CRM systems and customer success metrics. Outstanding communication, presentation and relationship-building skills. A proactive, organised and customer-focused approach. Success in this role will include Delivering high Net Revenue Retention (NRR) Increasing customer retention and renewal rates Growing expansion revenue through upselling and cross-selling Driving product adoption and customer engagement Improving customer health and satisfaction Developing customer advocates, references and case studies Why Join? This is an opportunity to play a pivotal role in the continued growth of an innovative SaaS platform while working with high-profile customers across EMEA. You'll enjoy: Managing strategic customer relationships rather than high-volume accounts. Working closely with Product, Sales and Support to influence customer outcomes. The opportunity to shape Customer Success best practice across the business. A collaborative, supportive culture where your ideas are valued. Genuine opportunities for career progression as the business continues to grow. Receive a competitive salary, and benefits package. If you're looking for a Customer Success role where you can build long-term partnerships, drive commercial success and help customers realise measurable value from technology, we'd love to hear from you. Apply today to find out more.
Technical Support Agent/Customer Service Advisor Automotive Systems Location: Denham (work from the office) Hours: Monday Friday 7am 6pm, plus some Saturdays (shift system,hours splitted) Hourly Rate: £14.10 per hour (depending on experience) About the Role Our client is partnering with a leading windscreen replacement service to deliver expert remote support for advanced driver assistance systems. As a Remote Technical Support Specialist , you will help ensure vehicle forward-facing cameras are correctly calibrated after windscreen replacement. Your work enables systems like lane-keeping assist, speed sign recognition, and emergency braking to function safely. This is a computer-based, remote role you do not need to be a qualified vehicle technician. A general interest or basic understanding of vehicles is helpful, but your main focus will be providing technical and customer support via remote connection tools. Key Responsibilities Connect remotely to vehicles using specialist tooling to perform ADAS camera calibration Provide high-quality support to customers and service agents Troubleshoot technical issues and ensure proper system configuration Document cases and update ticketing systems accurately Collaborate with colleagues to maintain efficient workflow and resolve complex problems What We re Looking For Previous customer-facing experience (customer support experience desirable) Experience in technical support or IT service roles (highly desirable) Familiarity with remote support tools such as TeamViewer or equivalent (highly desirable) Experience using ticketing systems or live chat to manage support requests (highly desirable) Strong communication skills and a professional, solution-focused approach General interest in automotive technology is beneficial Why Join Us? Work in a fast-growing sector at the intersection of technology and automotive safety Fully remote role with standard office hours and a clear shift system Opportunity to develop specialist skills in ADAS calibration and vehicle diagnostics Supportive team environment with training and career growth opportunities Apply today to be part of a team helping to keep drivers safe through advanced vehicle technology! Apply Now Click Apply to start your application and join us! Our clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you! The UK has now left the European Union. Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme. Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications. For further information please see (url removed)> Many Thanks
Aug 17, 2026
Full time
Technical Support Agent/Customer Service Advisor Automotive Systems Location: Denham (work from the office) Hours: Monday Friday 7am 6pm, plus some Saturdays (shift system,hours splitted) Hourly Rate: £14.10 per hour (depending on experience) About the Role Our client is partnering with a leading windscreen replacement service to deliver expert remote support for advanced driver assistance systems. As a Remote Technical Support Specialist , you will help ensure vehicle forward-facing cameras are correctly calibrated after windscreen replacement. Your work enables systems like lane-keeping assist, speed sign recognition, and emergency braking to function safely. This is a computer-based, remote role you do not need to be a qualified vehicle technician. A general interest or basic understanding of vehicles is helpful, but your main focus will be providing technical and customer support via remote connection tools. Key Responsibilities Connect remotely to vehicles using specialist tooling to perform ADAS camera calibration Provide high-quality support to customers and service agents Troubleshoot technical issues and ensure proper system configuration Document cases and update ticketing systems accurately Collaborate with colleagues to maintain efficient workflow and resolve complex problems What We re Looking For Previous customer-facing experience (customer support experience desirable) Experience in technical support or IT service roles (highly desirable) Familiarity with remote support tools such as TeamViewer or equivalent (highly desirable) Experience using ticketing systems or live chat to manage support requests (highly desirable) Strong communication skills and a professional, solution-focused approach General interest in automotive technology is beneficial Why Join Us? Work in a fast-growing sector at the intersection of technology and automotive safety Fully remote role with standard office hours and a clear shift system Opportunity to develop specialist skills in ADAS calibration and vehicle diagnostics Supportive team environment with training and career growth opportunities Apply today to be part of a team helping to keep drivers safe through advanced vehicle technology! Apply Now Click Apply to start your application and join us! Our clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you! The UK has now left the European Union. Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme. Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications. For further information please see (url removed)> Many Thanks
Job Title: Motor Claims Handler Location: Sevenoaks with hybrid working Salary: Between 28,747 and 38,160 DOE plus 2000 annual bonus potential achieved quarterly Job Type: Full Time, Permanent Working Hours: Monday to Friday 9:00am - 5:30pm, 37.5 hours per week We are currently recruiting a Motor Claims Handler to join the Fleet and Specialist product team. This individual will be pro-actively managing a portfolio of Fleet and Specialist products in motor claims from start through settlement, covering all Heads of Damage such as Accidental Damage, Property Damage, Credit Hire and Third-party Personal Injury claims (Portal and Non Portal). You will be providing exceptional level of service and relationship management to our Fleet customers. What you will be doing: Validate all claims for indemnity and fraud. Assess liability including communication of our decision. Contact all potential claimants or representatives in a timely manner to establish our exposure in respect of all Heads of Damage, ensuring that key information is obtained and updated on the claim file. Accurate quantum assessment of claims presented using the relevant tools available to assist. Identify cases where intervening on vehicle losses will reduce our overall exposure, utilising resource of specialist inhouse motor engineers. Ensure indemnity spend is minimized by commercial decision making. Proactive diary management to monitor and progress cases. Application and investigation to ensure accurate reserves in line with company guidelines. Accountability for own performance against set objectives. Adherence to best practice and key strategies. Effective file and portfolio management. Assist with coaching and mentoring of less experienced handlers. Any other Ad hoc task as the needs of the business dictate What we're looking for: Persuasive, strong and confident communicator with the ability to relationship manage. Ability to use own initiative to explore all options to achieve the best outcome for the business. Motivated self-starter. Ability to work as part of a team. Ability to work in a culture of openness, trust, and respect. Strong organisation skills with the ability to prioritise tasks. Ability to fact find and analyse information to result in accurate decision making. Significant PI and/or credit hire claims experience, commercial market awareness and extensive working knowledge of the Pre-Action Protocol, Civil Procedure Rules & hourly rate costs. Experience of handling Injury claims outside of the Low Value Personal Injury claims Portal. Ability to use own initiative to explore all options to achieve the best outcome for the business. Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: 35 days' holiday (including bank holidays) with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression A Few Things to Know Before You Apply Checks & Clearances All roles at Acorn are subject to DBS and financial checks. Any offer we make will be conditional until these are completed to a satisfactory standard. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of; Inbound Customer Services, Insurance Claims Handler, Customer Service Representative, Claim Handler, Customer Claims Executive, Motor Claims Customer Services Executive, Motor Claims Advisor, Insurance Claims Advisor may also be considered for this role.
Aug 16, 2026
Full time
Job Title: Motor Claims Handler Location: Sevenoaks with hybrid working Salary: Between 28,747 and 38,160 DOE plus 2000 annual bonus potential achieved quarterly Job Type: Full Time, Permanent Working Hours: Monday to Friday 9:00am - 5:30pm, 37.5 hours per week We are currently recruiting a Motor Claims Handler to join the Fleet and Specialist product team. This individual will be pro-actively managing a portfolio of Fleet and Specialist products in motor claims from start through settlement, covering all Heads of Damage such as Accidental Damage, Property Damage, Credit Hire and Third-party Personal Injury claims (Portal and Non Portal). You will be providing exceptional level of service and relationship management to our Fleet customers. What you will be doing: Validate all claims for indemnity and fraud. Assess liability including communication of our decision. Contact all potential claimants or representatives in a timely manner to establish our exposure in respect of all Heads of Damage, ensuring that key information is obtained and updated on the claim file. Accurate quantum assessment of claims presented using the relevant tools available to assist. Identify cases where intervening on vehicle losses will reduce our overall exposure, utilising resource of specialist inhouse motor engineers. Ensure indemnity spend is minimized by commercial decision making. Proactive diary management to monitor and progress cases. Application and investigation to ensure accurate reserves in line with company guidelines. Accountability for own performance against set objectives. Adherence to best practice and key strategies. Effective file and portfolio management. Assist with coaching and mentoring of less experienced handlers. Any other Ad hoc task as the needs of the business dictate What we're looking for: Persuasive, strong and confident communicator with the ability to relationship manage. Ability to use own initiative to explore all options to achieve the best outcome for the business. Motivated self-starter. Ability to work as part of a team. Ability to work in a culture of openness, trust, and respect. Strong organisation skills with the ability to prioritise tasks. Ability to fact find and analyse information to result in accurate decision making. Significant PI and/or credit hire claims experience, commercial market awareness and extensive working knowledge of the Pre-Action Protocol, Civil Procedure Rules & hourly rate costs. Experience of handling Injury claims outside of the Low Value Personal Injury claims Portal. Ability to use own initiative to explore all options to achieve the best outcome for the business. Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: 35 days' holiday (including bank holidays) with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression A Few Things to Know Before You Apply Checks & Clearances All roles at Acorn are subject to DBS and financial checks. Any offer we make will be conditional until these are completed to a satisfactory standard. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of; Inbound Customer Services, Insurance Claims Handler, Customer Service Representative, Claim Handler, Customer Claims Executive, Motor Claims Customer Services Executive, Motor Claims Advisor, Insurance Claims Advisor may also be considered for this role.
Customer 1st Advisor Castle Vale, Birmingham £27,218 per annum Permanent, Full Time (37 hours) Closing Date: 27th August 2026 (12pm) Interviews: week commencing the 7th September 2026 Our Customer 1st team is the first point of contact for customers, providing friendly, professional support across a wide range of enquiries. As a Customer 1st Advisor, you will manage inbound calls, welcome customers at our Castle Vale offices, and support service delivery through a variety of administrative tasks and customer surveys. This is a varied, people-focused role where no two days are the same. About the role In this role you will: Act as the first point of contact for customer queries, helping to resolve issues at the earliest opportunity Provide a professional front-of-house reception service, ensuring customers feel welcome and supported Handle customer enquiries via face-to-face contact, telephone and written communication Work closely with colleagues across different service areas to deliver joined-up, efficient support Undertake administrative tasks and outbound survey work to support continuous service improvements About you We're looking for someone who: Has a genuine passion for delivering excellent customer service Is confident communicating with customers in person, over the phone and in writing Has experience in office administration or customer-facing roles Is flexible and adaptive to meet business needs Enjoys working as part of a team and supporting colleagues across different service areas Is eager to learn, proactive, and keen to develop new skills If you enjoy helping people, solving problems, and being part of a supportive team that makes a real difference, we'd love to hear from you.
Aug 16, 2026
Full time
Customer 1st Advisor Castle Vale, Birmingham £27,218 per annum Permanent, Full Time (37 hours) Closing Date: 27th August 2026 (12pm) Interviews: week commencing the 7th September 2026 Our Customer 1st team is the first point of contact for customers, providing friendly, professional support across a wide range of enquiries. As a Customer 1st Advisor, you will manage inbound calls, welcome customers at our Castle Vale offices, and support service delivery through a variety of administrative tasks and customer surveys. This is a varied, people-focused role where no two days are the same. About the role In this role you will: Act as the first point of contact for customer queries, helping to resolve issues at the earliest opportunity Provide a professional front-of-house reception service, ensuring customers feel welcome and supported Handle customer enquiries via face-to-face contact, telephone and written communication Work closely with colleagues across different service areas to deliver joined-up, efficient support Undertake administrative tasks and outbound survey work to support continuous service improvements About you We're looking for someone who: Has a genuine passion for delivering excellent customer service Is confident communicating with customers in person, over the phone and in writing Has experience in office administration or customer-facing roles Is flexible and adaptive to meet business needs Enjoys working as part of a team and supporting colleagues across different service areas Is eager to learn, proactive, and keen to develop new skills If you enjoy helping people, solving problems, and being part of a supportive team that makes a real difference, we'd love to hear from you.
