Sales Support Associate Job Type: Full-time Location: Burgess Hill, West Sussex Salary: £28-32k A great opportunity has arisen for a Sales Support Coordinator to join a dynamic team in Burgess Hill. Within this role you will provide robust back-office support to support the sales team and help them with administrative work for their relevant customers.This role is pivotal in delighting customers throughout their journey from leads to contracts, with a strong emphasis on customer satisfaction and achieving sales targets. Day-to-day duties of the role: Proactively chase repeat customer orders and manage the customer order book to ensure quality and on-time delivery. Generate and follow up on quotations, modifying quotes as necessary to meet customer needs and company processes. Handle customer administration, commercial inquiries, and logistical questions promptly and efficiently. Manage the process for customer account creation to ensure smooth order processing. Support customer contract management, including regular internal meetings to identify and correct any loss-making business. Analyse and report on customer forecasts, purchasing trends, and end-of-product life to the sales team Ensure quick reaction to forecast changes affecting stock purchase and demand, implementing necessary actions within the company and advising customers on adjustments in their systems and processes. Maintain high accuracy and up-to-date information in CRM data (contacts, leads, customers). Prepare and generate company and customer supply and price agreements/contracts, ensuring timely internal implementation of new agreements. Required Skills & Qualifications: GCSE Maths and English at level C or above, or equivalent. At least 1 year of experience in a customer service and/or customer support environment, demonstrating strong customer orientation with commercial understanding. Results-driven focus with a strong customer service orientation. Team-spirited personality with outstanding written and verbal communication skills. Ability to prioritise effectively and work to agreed deadlines. Proficiency in Microsoft Excel (Intermediate level), Word, Outlook, and CRM systems. Please apply online now if you feel this is the next step for you.
Aug 13, 2026
Full time
Sales Support Associate Job Type: Full-time Location: Burgess Hill, West Sussex Salary: £28-32k A great opportunity has arisen for a Sales Support Coordinator to join a dynamic team in Burgess Hill. Within this role you will provide robust back-office support to support the sales team and help them with administrative work for their relevant customers.This role is pivotal in delighting customers throughout their journey from leads to contracts, with a strong emphasis on customer satisfaction and achieving sales targets. Day-to-day duties of the role: Proactively chase repeat customer orders and manage the customer order book to ensure quality and on-time delivery. Generate and follow up on quotations, modifying quotes as necessary to meet customer needs and company processes. Handle customer administration, commercial inquiries, and logistical questions promptly and efficiently. Manage the process for customer account creation to ensure smooth order processing. Support customer contract management, including regular internal meetings to identify and correct any loss-making business. Analyse and report on customer forecasts, purchasing trends, and end-of-product life to the sales team Ensure quick reaction to forecast changes affecting stock purchase and demand, implementing necessary actions within the company and advising customers on adjustments in their systems and processes. Maintain high accuracy and up-to-date information in CRM data (contacts, leads, customers). Prepare and generate company and customer supply and price agreements/contracts, ensuring timely internal implementation of new agreements. Required Skills & Qualifications: GCSE Maths and English at level C or above, or equivalent. At least 1 year of experience in a customer service and/or customer support environment, demonstrating strong customer orientation with commercial understanding. Results-driven focus with a strong customer service orientation. Team-spirited personality with outstanding written and verbal communication skills. Ability to prioritise effectively and work to agreed deadlines. Proficiency in Microsoft Excel (Intermediate level), Word, Outlook, and CRM systems. Please apply online now if you feel this is the next step for you.
We're pleased to announce an exciting development opportunity within the Sales Team for two new Key Account Coordinators. Based at our Message Direct Head Office, this role has been designed as a progression opportunity for customer focused colleagues who are looking to develop their commercial awareness, customer relationship management skills and strategic thinking, with a view to progressing into a Key Account Manager position in the future. These roles are full-time roles, working Monday- Friday between the hours of 09:00am and 17:00pm. What you'll be doing Managing day-to-day enquiries from key accounts. Processing Quality Control (QC) requests. Completing minor script amendments. Coordinating customer requests with internal departments. Monitoring shared inboxes and ensuring customer queries are resolved promptly. Supporting reseller administration and enquiries. Preparing documentation for customer meetings and service reviews. Maintaining CRM records and customer databases. Supporting customer retention activities and account growth opportunities. What we're looking for We're looking for someone who: Delivers excellent customer service. Has strong communication and organisational skills. Demonstrates attention to detail. Can manage competing priorities effectively. Takes a proactive approach to problem solving. Is keen to develop commercially and build customer relationship management experience. Development Opportunities Working alongside experienced Key Account Managers, you'll gain practical experience in: Customer relationship management. Commercial decision-making. Account growth and retention. Strategic customer support. Benefits 25 days annual leave + bank holidays. Access to Simply Health, our cash back health scheme. Company sick pay scheme. Hybrid working This is an exciting opportunity to join our fun, forward thinking Sales team at a time of significant growth. We look forward to receiving your application.
Aug 13, 2026
Full time
We're pleased to announce an exciting development opportunity within the Sales Team for two new Key Account Coordinators. Based at our Message Direct Head Office, this role has been designed as a progression opportunity for customer focused colleagues who are looking to develop their commercial awareness, customer relationship management skills and strategic thinking, with a view to progressing into a Key Account Manager position in the future. These roles are full-time roles, working Monday- Friday between the hours of 09:00am and 17:00pm. What you'll be doing Managing day-to-day enquiries from key accounts. Processing Quality Control (QC) requests. Completing minor script amendments. Coordinating customer requests with internal departments. Monitoring shared inboxes and ensuring customer queries are resolved promptly. Supporting reseller administration and enquiries. Preparing documentation for customer meetings and service reviews. Maintaining CRM records and customer databases. Supporting customer retention activities and account growth opportunities. What we're looking for We're looking for someone who: Delivers excellent customer service. Has strong communication and organisational skills. Demonstrates attention to detail. Can manage competing priorities effectively. Takes a proactive approach to problem solving. Is keen to develop commercially and build customer relationship management experience. Development Opportunities Working alongside experienced Key Account Managers, you'll gain practical experience in: Customer relationship management. Commercial decision-making. Account growth and retention. Strategic customer support. Benefits 25 days annual leave + bank holidays. Access to Simply Health, our cash back health scheme. Company sick pay scheme. Hybrid working This is an exciting opportunity to join our fun, forward thinking Sales team at a time of significant growth. We look forward to receiving your application.
About The Role What you can expect from us We offer a competitive salary of £29,400 per annum (£15.28 per hour). 32 days annual leave plus bank holidays a total of 40 days paid holiday per annum which is equivalent to 8 weeks. Stream - access both short and long terms loans, plus provides access to a savings facility. Opportunity to further increase annual leave with service or though the holiday purchase scheme. Immediate entry to our Pension scheme (matched contributions up to 10%) A great flexible working environment, with a range of family friendly policies Simply Health cash plan with financial benefits and the option to extend to your family. Cover includes dental, optical, physiotherapy, 24HR private GP access and much more. Paid leave for absence including sickness, maternity, paternity, and adoption leave. Access of up to £150 annually through the 'Learning for life' scheme Access to a wide range of discounts and cash back offers, ranging from retail and automotive to holidays and cycle to work scheme. Develop your career with support and access to training and qualifications. About the Role We are looking for a Housing Repairs Coordinator - Gas to join our Onward Repairs team on a permanent basis . In this role, you will provide technical and administrative support to the Housing Repairs Team, with a particular focus on helping Onward meet its statutory gas and electrical safety obligations. Working closely with operational teams, contractors and legal colleagues, you will coordinate and progress cases where access is required for essential safety inspections, servicing and compliance works. You will ensure processes are followed, maintain accurate records, prepare documentation to support legal action where necessary, and help drive compliance performance across our housing portfolio. This is an excellent opportunity for an organised and detail-oriented individual who is passionate about customer service, compliance and keeping our customers safe in their homes. This is a hybrid role with a requirement for the post holder to work in the office 3 days per week in our Watson Office (Tuesday, Wednesday and Thursday), Renshaw Street Liverpool. Key Responsibilities Data entry and Administration Enter data into Onwards Asset Management systems ensuring good standards of data quality. Complete, issue and administer electronic contract set up and standard contract documentation for various projects. Raise works orders and update project details on the Asset Management systems. Pursue and monitor progress on individual projects and repair jobs and voids to ensure the Asset Management systems are updated and that contractor payments are made efficiently. Extract standard reports and produce ad-hoc reports as required. Provide support and advice to others in the team as an advanced user of the Asset Management systems. Administer the repairs pre/post inspection process for the region from receipt of Inspections due through to entering results into Onwards repairs system. Be the primary source of administration support to the repairs team, including contractor meeting minute taking, organising meetings, photocopying etc. Contracts and Budgets Check that all contractors being awarded work orders are accredited, including assistance in relation to the new supply contractor process, and waiver form process. Monitor contractor performance and customer satisfaction. Liaise with Accounts Payable/Contractors/ Project Managers and Repairs Specialists in relation to invoice queries and payments. Follow and Implement action plans to address budget variances. Ensure that delegated authorities are adhered to. Skills and Experience Essential Experience of Delivering Customer Service Experience of Partnership Working Experience of working as part of a Team IT Skills - Microsoft Office to Intermediate Level Experience of following set policies and processes Desirable Knowledge and Awareness of related housing regulations/Law Understanding of budgetary controls Knowledge of Sub Contractor and Repairs Service About The Organisation About Onward Onward Repairs is the in house repairs and maintenance service for Onward Homes, keeping customers' homes safe, secure and well maintained. Our skilled teams deliver responsive repairs, planned works and voids services, combining high standards, strong teamwork and a customer first approach. We invest in our people and take pride in making a real difference to our communities. Onward Homes is one of the largest registered providers of social housing in the Northwest, with 35,000 properties across the region. We believe that everyone deserves a place to call their own, which is why we're committed to building 500 new homes each year. We do more than just provide a roof over our customers' heads, we're here to make a real difference. In addition to creating positive spaces for our customers we continuously strive to create a positive and progressive workspace to enable our colleagues to achieve their full potential. We embrace diversity and strive for diverse teams to create an inclusive culture which enables Onward to thrive and be representative of the communities that we serve. We want to ensure that everybody has an opportunity to be part of our recruitment processes and will therefore make reasonable adjustments to accommodate our candidates. Please let us know if there is anything we can do to assist you with our recruitment process via the email address below. At Onward Homes, your application will be reviewed by a human who carefully considers your CV, skills, knowledge and experience as part of our recruitment process. We do not use AI to make hiring decisions. If candidates have any concerns / questions in relation to the role at any stage of the recruitment and selection process they can contact the HR team on and a member of the HR Team will be in touch.
Aug 13, 2026
Full time
About The Role What you can expect from us We offer a competitive salary of £29,400 per annum (£15.28 per hour). 32 days annual leave plus bank holidays a total of 40 days paid holiday per annum which is equivalent to 8 weeks. Stream - access both short and long terms loans, plus provides access to a savings facility. Opportunity to further increase annual leave with service or though the holiday purchase scheme. Immediate entry to our Pension scheme (matched contributions up to 10%) A great flexible working environment, with a range of family friendly policies Simply Health cash plan with financial benefits and the option to extend to your family. Cover includes dental, optical, physiotherapy, 24HR private GP access and much more. Paid leave for absence including sickness, maternity, paternity, and adoption leave. Access of up to £150 annually through the 'Learning for life' scheme Access to a wide range of discounts and cash back offers, ranging from retail and automotive to holidays and cycle to work scheme. Develop your career with support and access to training and qualifications. About the Role We are looking for a Housing Repairs Coordinator - Gas to join our Onward Repairs team on a permanent basis . In this role, you will provide technical and administrative support to the Housing Repairs Team, with a particular focus on helping Onward meet its statutory gas and electrical safety obligations. Working closely with operational teams, contractors and legal colleagues, you will coordinate and progress cases where access is required for essential safety inspections, servicing and compliance works. You will ensure processes are followed, maintain accurate records, prepare documentation to support legal action where necessary, and help drive compliance performance across our housing portfolio. This is an excellent opportunity for an organised and detail-oriented individual who is passionate about customer service, compliance and keeping our customers safe in their homes. This is a hybrid role with a requirement for the post holder to work in the office 3 days per week in our Watson Office (Tuesday, Wednesday and Thursday), Renshaw Street Liverpool. Key Responsibilities Data entry and Administration Enter data into Onwards Asset Management systems ensuring good standards of data quality. Complete, issue and administer electronic contract set up and standard contract documentation for various projects. Raise works orders and update project details on the Asset Management systems. Pursue and monitor progress on individual projects and repair jobs and voids to ensure the Asset Management systems are updated and that contractor payments are made efficiently. Extract standard reports and produce ad-hoc reports as required. Provide support and advice to others in the team as an advanced user of the Asset Management systems. Administer the repairs pre/post inspection process for the region from receipt of Inspections due through to entering results into Onwards repairs system. Be the primary source of administration support to the repairs team, including contractor meeting minute taking, organising meetings, photocopying etc. Contracts and Budgets Check that all contractors being awarded work orders are accredited, including assistance in relation to the new supply contractor process, and waiver form process. Monitor contractor performance and customer satisfaction. Liaise with Accounts Payable/Contractors/ Project Managers and Repairs Specialists in relation to invoice queries and payments. Follow and Implement action plans to address budget variances. Ensure that delegated authorities are adhered to. Skills and Experience Essential Experience of Delivering Customer Service Experience of Partnership Working Experience of working as part of a Team IT Skills - Microsoft Office to Intermediate Level Experience of following set policies and processes Desirable Knowledge and Awareness of related housing regulations/Law Understanding of budgetary controls Knowledge of Sub Contractor and Repairs Service About The Organisation About Onward Onward Repairs is the in house repairs and maintenance service for Onward Homes, keeping customers' homes safe, secure and well maintained. Our skilled teams deliver responsive repairs, planned works and voids services, combining high standards, strong teamwork and a customer first approach. We invest in our people and take pride in making a real difference to our communities. Onward Homes is one of the largest registered providers of social housing in the Northwest, with 35,000 properties across the region. We believe that everyone deserves a place to call their own, which is why we're committed to building 500 new homes each year. We do more than just provide a roof over our customers' heads, we're here to make a real difference. In addition to creating positive spaces for our customers we continuously strive to create a positive and progressive workspace to enable our colleagues to achieve their full potential. We embrace diversity and strive for diverse teams to create an inclusive culture which enables Onward to thrive and be representative of the communities that we serve. We want to ensure that everybody has an opportunity to be part of our recruitment processes and will therefore make reasonable adjustments to accommodate our candidates. Please let us know if there is anything we can do to assist you with our recruitment process via the email address below. At Onward Homes, your application will be reviewed by a human who carefully considers your CV, skills, knowledge and experience as part of our recruitment process. We do not use AI to make hiring decisions. If candidates have any concerns / questions in relation to the role at any stage of the recruitment and selection process they can contact the HR team on and a member of the HR Team will be in touch.
Accounts Coordinator/Manager £30,000 - £35,000 - Permanent - Torbay We are looking for an experienced and organised Accounts Coordinator to join our team and take responsibility for the day-to-day accounts function across the business. This is a fantastic opportunity for someone with strong accounts experience who understands the maintenance, construction or a similar industry and is confident managing a varied workload. The Role As Accounts Coordinator, you will oversee the day-to-day account function and ensure everything runs smoothly and efficiently. Your responsibilities will include: Managing the day-to-day accounts function Processing and managing payroll Preparing and submitting CIS returns Preparing and submitting VAT returns Managing valuations and payment applications Raising and processing invoices Supporting year-end accounts and liaising with external accountants Managing purchase and sales ledgers Reconciling bank accounts and supplier/customer accounts Monitoring outstanding payments and supporting credit control Processing subcontractor payments and ensuring CIS compliance Maintaining accurate financial records Assisting with general financial administration and reporting Liaising with suppliers, subcontractors, clients and external accountants as required About You We are looking for someone who: Previous experience working within accounts Has experience within maintenance, construction, property services or a similar industry Is confident managing multiple areas of the accounts function Has experience with payroll, CIS, VAT, invoicing and valuations Is comfortable supporting year-end processes Can use Sage Is highly organised with excellent attention to detail Is confident communicating with colleagues, clients, suppliers and subcontractors Is reliable, proactive, and commercially aware The Opportunity This is an excellent opportunity to work within a supportive, growing environment! We would love to hear from you. To apply, please send your CV for consideration.
Aug 13, 2026
Full time
Accounts Coordinator/Manager £30,000 - £35,000 - Permanent - Torbay We are looking for an experienced and organised Accounts Coordinator to join our team and take responsibility for the day-to-day accounts function across the business. This is a fantastic opportunity for someone with strong accounts experience who understands the maintenance, construction or a similar industry and is confident managing a varied workload. The Role As Accounts Coordinator, you will oversee the day-to-day account function and ensure everything runs smoothly and efficiently. Your responsibilities will include: Managing the day-to-day accounts function Processing and managing payroll Preparing and submitting CIS returns Preparing and submitting VAT returns Managing valuations and payment applications Raising and processing invoices Supporting year-end accounts and liaising with external accountants Managing purchase and sales ledgers Reconciling bank accounts and supplier/customer accounts Monitoring outstanding payments and supporting credit control Processing subcontractor payments and ensuring CIS compliance Maintaining accurate financial records Assisting with general financial administration and reporting Liaising with suppliers, subcontractors, clients and external accountants as required About You We are looking for someone who: Previous experience working within accounts Has experience within maintenance, construction, property services or a similar industry Is confident managing multiple areas of the accounts function Has experience with payroll, CIS, VAT, invoicing and valuations Is comfortable supporting year-end processes Can use Sage Is highly organised with excellent attention to detail Is confident communicating with colleagues, clients, suppliers and subcontractors Is reliable, proactive, and commercially aware The Opportunity This is an excellent opportunity to work within a supportive, growing environment! We would love to hear from you. To apply, please send your CV for consideration.
Freightserve recruitment are looking for a Roadfreight Operations Coordinator due to the company obtaining a new large account for a busy well-established Freight company based in the Woking area. Role Purpose Accurate planning and scheduling of Roadfreight shipments Clear communication with customers and internal teams Consistent service delivery aligned to defined processes Daily shipment coordination Demo movements and returns Customer updates and communication Ensure full visibility and control across all movements Support planning and coordination of shipments Collections and deliveries Assist with scheduling jobs Create and manage bookings in internal systems Maintain accurate records Provide updates to customers on shipment status Coordinate with transport providers Support Operational Account Lead and Senior team members Follow defined operating procedures (SOPs) Provide day-to-day support to: Working hours are Monday - Friday As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.
Aug 13, 2026
Full time
Freightserve recruitment are looking for a Roadfreight Operations Coordinator due to the company obtaining a new large account for a busy well-established Freight company based in the Woking area. Role Purpose Accurate planning and scheduling of Roadfreight shipments Clear communication with customers and internal teams Consistent service delivery aligned to defined processes Daily shipment coordination Demo movements and returns Customer updates and communication Ensure full visibility and control across all movements Support planning and coordination of shipments Collections and deliveries Assist with scheduling jobs Create and manage bookings in internal systems Maintain accurate records Provide updates to customers on shipment status Coordinate with transport providers Support Operational Account Lead and Senior team members Follow defined operating procedures (SOPs) Provide day-to-day support to: Working hours are Monday - Friday As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.
About The Role What you can expect from us We offer a competitive salary of £29,400 per annum (£15.28 per hour). 32 days annual leave plus bank holidays a total of 40 days paid holiday per annum which is equivalent to 8 weeks. Stream - access both short and long terms loans, plus provides access to a savings facility. Opportunity to further increase annual leave with service or though the holiday purchase scheme. Immediate entry to our Pension scheme (matched contributions up to 10%) A great flexible working environment, with a range of family friendly policies Simply Health cash plan with financial benefits and the option to extend to your family. Cover includes dental, optical, physiotherapy, 24HR private GP access and much more. Paid leave for absence including sickness, maternity, paternity, and adoption leave. Access of up to £150 annually through the 'Learning for life' scheme Access to a wide range of discounts and cash back offers, ranging from retail and automotive to holidays and cycle to work scheme. Develop your career with support and access to training and qualifications. About the Role We are looking for a number of Housing Repairs Coordinators to join our Onward Repairs team on a permanent basis . The responsibility of the role is to provide technical and general administration support to the Housing Repairs Team. This is a hybrid role with a requirement for the post holder to work in the office 3 days per week in our Watson Office (Tuesday, Wednesday and Thursday), Renshaw Street Liverpool. Key Responsibilities Data entry and Administration Enter data into Onwards Asset Management systems ensuring good standards of data quality. Complete, issue and administer electronic contract set up and standard contract documentation for various projects. Raise works orders and update project details on the Asset Management systems. Pursue and monitor progress on individual projects and repair jobs and voids to ensure the Asset Management systems are updated and that contractor payments are made efficiently. Extract standard reports and produce ad-hoc reports as required. Provide support and advice to others in the team as an advanced user of the Asset Management systems. Administer the repairs pre/post inspection process for the region from receipt of Inspections due through to entering results into Onwards repairs system. Be the primary source of administration support to the repairs team, including contractor meeting minute taking, organising meetings, photocopying etc. Contracts and Budgets Check that all contractors being awarded work orders are accredited, including assistance in relation to the new supply contractor process, and waiver form process. Monitor contractor performance and customer satisfaction. Liaise with Accounts Payable/Contractors/ Project Managers and Repairs Specialists in relation to invoice queries and payments. Follow and Implement action plans to address budget variances. Ensure that delegated authorities are adhered to. Skills and Experience Essential Experience of Delivering Customer Service Experience of Partnership Working Experience of working as part of a Team IT Skills - Microsoft Office to Intermediate Level Experience of following set policies and processes Desirable Knowledge and Awareness of related housing regulations/Law Understanding of budgetary controls Knowledge of Sub Contractor and Repairs Service About The Organisation About Onward Onward Repairs is the in house repairs and maintenance service for Onward Homes, keeping customers' homes safe, secure and well maintained. Our skilled teams deliver responsive repairs, planned works and voids services, combining high standards, strong teamwork and a customer first approach. We invest in our people and take pride in making a real difference to our communities. Onward Homes is one of the largest registered providers of social housing in the Northwest, with 35,000 properties across the region. We believe that everyone deserves a place to call their own, which is why we're committed to building 500 new homes each year. We do more than just provide a roof over our customers' heads, we're here to make a real difference. In addition to creating positive spaces for our customers we continuously strive to create a positive and progressive workspace to enable our colleagues to achieve their full potential. We embrace diversity and strive for diverse teams to create an inclusive culture which enables Onward to thrive and be representative of the communities that we serve. We want to ensure that everybody has an opportunity to be part of our recruitment processes and will therefore make reasonable adjustments to accommodate our candidates. Please let us know if there is anything we can do to assist you with our recruitment process via the email address below. At Onward Homes, your application will be reviewed by a human who carefully considers your CV, skills, knowledge and experience as part of our recruitment process. We do not use AI to make hiring decisions. If candidates have any concerns / questions in relation to the role at any stage of the recruitment and selection process they can contact the HR team on and a member of the HR Team will be in touch.
Aug 13, 2026
Full time
About The Role What you can expect from us We offer a competitive salary of £29,400 per annum (£15.28 per hour). 32 days annual leave plus bank holidays a total of 40 days paid holiday per annum which is equivalent to 8 weeks. Stream - access both short and long terms loans, plus provides access to a savings facility. Opportunity to further increase annual leave with service or though the holiday purchase scheme. Immediate entry to our Pension scheme (matched contributions up to 10%) A great flexible working environment, with a range of family friendly policies Simply Health cash plan with financial benefits and the option to extend to your family. Cover includes dental, optical, physiotherapy, 24HR private GP access and much more. Paid leave for absence including sickness, maternity, paternity, and adoption leave. Access of up to £150 annually through the 'Learning for life' scheme Access to a wide range of discounts and cash back offers, ranging from retail and automotive to holidays and cycle to work scheme. Develop your career with support and access to training and qualifications. About the Role We are looking for a number of Housing Repairs Coordinators to join our Onward Repairs team on a permanent basis . The responsibility of the role is to provide technical and general administration support to the Housing Repairs Team. This is a hybrid role with a requirement for the post holder to work in the office 3 days per week in our Watson Office (Tuesday, Wednesday and Thursday), Renshaw Street Liverpool. Key Responsibilities Data entry and Administration Enter data into Onwards Asset Management systems ensuring good standards of data quality. Complete, issue and administer electronic contract set up and standard contract documentation for various projects. Raise works orders and update project details on the Asset Management systems. Pursue and monitor progress on individual projects and repair jobs and voids to ensure the Asset Management systems are updated and that contractor payments are made efficiently. Extract standard reports and produce ad-hoc reports as required. Provide support and advice to others in the team as an advanced user of the Asset Management systems. Administer the repairs pre/post inspection process for the region from receipt of Inspections due through to entering results into Onwards repairs system. Be the primary source of administration support to the repairs team, including contractor meeting minute taking, organising meetings, photocopying etc. Contracts and Budgets Check that all contractors being awarded work orders are accredited, including assistance in relation to the new supply contractor process, and waiver form process. Monitor contractor performance and customer satisfaction. Liaise with Accounts Payable/Contractors/ Project Managers and Repairs Specialists in relation to invoice queries and payments. Follow and Implement action plans to address budget variances. Ensure that delegated authorities are adhered to. Skills and Experience Essential Experience of Delivering Customer Service Experience of Partnership Working Experience of working as part of a Team IT Skills - Microsoft Office to Intermediate Level Experience of following set policies and processes Desirable Knowledge and Awareness of related housing regulations/Law Understanding of budgetary controls Knowledge of Sub Contractor and Repairs Service About The Organisation About Onward Onward Repairs is the in house repairs and maintenance service for Onward Homes, keeping customers' homes safe, secure and well maintained. Our skilled teams deliver responsive repairs, planned works and voids services, combining high standards, strong teamwork and a customer first approach. We invest in our people and take pride in making a real difference to our communities. Onward Homes is one of the largest registered providers of social housing in the Northwest, with 35,000 properties across the region. We believe that everyone deserves a place to call their own, which is why we're committed to building 500 new homes each year. We do more than just provide a roof over our customers' heads, we're here to make a real difference. In addition to creating positive spaces for our customers we continuously strive to create a positive and progressive workspace to enable our colleagues to achieve their full potential. We embrace diversity and strive for diverse teams to create an inclusive culture which enables Onward to thrive and be representative of the communities that we serve. We want to ensure that everybody has an opportunity to be part of our recruitment processes and will therefore make reasonable adjustments to accommodate our candidates. Please let us know if there is anything we can do to assist you with our recruitment process via the email address below. At Onward Homes, your application will be reviewed by a human who carefully considers your CV, skills, knowledge and experience as part of our recruitment process. We do not use AI to make hiring decisions. If candidates have any concerns / questions in relation to the role at any stage of the recruitment and selection process they can contact the HR team on and a member of the HR Team will be in touch.
Account Manager Location: Hybrid (2 Days Remote, 3 Days Office After Probation) Salary: £28500 Plus a 5% annual bonus - OTE £29920 Hours: Monday - Friday, 37.5 hours (Flexible Between 8AM - 6 PM) About the Role We are looking for an experienced Account Manager/Coordinator to join our dynamic team. As an Account Manager, you will be responsible for managing client accounts, handling various enquiries, and ensuring exceptional customer service. No two days will be the same, and you will play a key role in maintaining and growing business relationships. What You'll Be Doing Acting as the main point of contact for assigned accounts, ensuring excellent client management Assisting customers with enquiries via email & phone Managing business customer relationships and strengthening key accounts Handling enquiries from start to finish and providing tailored solutions Resolving complaints where required and ensuring a positive outcome Liaising with third parties & internal teams to support client needs Completing high volumes of administrative tasks related to account management What We're Looking For Previous experience in an Account Manager/Co-ordination role or telephone-based customer service/call centre experience Ability to manage multiple client accounts and meet deadlines Strong communication, negotiation, and relationship management skills Excellent multitasking and organisational abilities Strong administrative skills with attention to detail Proficiency in Microsoft Office (Excel & Outlook) If you're a proactive and results-driven Account Manager looking to take the next step in your career, we want to hear from you! To apply, please submit your CV or contact Fran Curtis for more details. Why Join Us? Fantastic Perks & Benefits Huge Discounts on vehicles Employee assistance programme Competitive salary with bonus potential Onsite parking and nursery Hybrid working (2 days from home per week) Volunteer days Life assurance Complimentary office refreshments Generous pension scheme (up to 15% employer contribution) Wellbeing initiatives, including monthly wellbeing hour and events Private medical insurance 25 days annual leave + bank holidays Employee discounts and retail perks
Aug 13, 2026
Full time
Account Manager Location: Hybrid (2 Days Remote, 3 Days Office After Probation) Salary: £28500 Plus a 5% annual bonus - OTE £29920 Hours: Monday - Friday, 37.5 hours (Flexible Between 8AM - 6 PM) About the Role We are looking for an experienced Account Manager/Coordinator to join our dynamic team. As an Account Manager, you will be responsible for managing client accounts, handling various enquiries, and ensuring exceptional customer service. No two days will be the same, and you will play a key role in maintaining and growing business relationships. What You'll Be Doing Acting as the main point of contact for assigned accounts, ensuring excellent client management Assisting customers with enquiries via email & phone Managing business customer relationships and strengthening key accounts Handling enquiries from start to finish and providing tailored solutions Resolving complaints where required and ensuring a positive outcome Liaising with third parties & internal teams to support client needs Completing high volumes of administrative tasks related to account management What We're Looking For Previous experience in an Account Manager/Co-ordination role or telephone-based customer service/call centre experience Ability to manage multiple client accounts and meet deadlines Strong communication, negotiation, and relationship management skills Excellent multitasking and organisational abilities Strong administrative skills with attention to detail Proficiency in Microsoft Office (Excel & Outlook) If you're a proactive and results-driven Account Manager looking to take the next step in your career, we want to hear from you! To apply, please submit your CV or contact Fran Curtis for more details. Why Join Us? Fantastic Perks & Benefits Huge Discounts on vehicles Employee assistance programme Competitive salary with bonus potential Onsite parking and nursery Hybrid working (2 days from home per week) Volunteer days Life assurance Complimentary office refreshments Generous pension scheme (up to 15% employer contribution) Wellbeing initiatives, including monthly wellbeing hour and events Private medical insurance 25 days annual leave + bank holidays Employee discounts and retail perks
Sales and Project Coordinator Location: Shipley Salary: £36,000 per annum (depending on experience) Monday - Friday 1 day working from home Elevation Recruitment is delighted to be recruiting for a Sales & Project Coordinator to join our client's growing team based in Shipley. This is an exciting opportunity for someone with experience in sales support, project coordination, account management or customer service who enjoys managing multiple priorities and seeing projects through from enquiry to completion. Working closely with customers and internal departments, you'll play a key role in ensuring projects are delivered on time, within budget and to the highest standard. Key Responsibilities: Coordinate customer projects from initial order through to final delivery. Act as the main point of contact for customers, providing regular updates and exceptional service throughout each project. Liaise with Sales, Production, Purchasing and Logistics to ensure projects remain on schedule. Process customer orders and maintain accurate project documentation. Monitor project timelines, identify potential delays and proactively resolve issues. Coordinate engineering or specification changes and communicate updates to all relevant teams. Support the sales team with quotations, order processing and customer enquiries. Build and maintain strong relationships with customers, ensuring a positive experience at every stage. Maintain CRM/ERP systems and produce project and sales reports as required. Identify opportunities to improve processes and enhance customer satisfaction. Skills & Experience: Previous experience in a Sales Coordinator, Project Coordinator, Account Coordinator, Internal Sales, Sales Support or Customer Account role. Excellent organisational skills with the ability to manage multiple projects simultaneously. Strong communication and relationship-building skills. A proactive approach with excellent problem-solving ability. High attention to detail and strong administrative skills. Confident using Microsoft Office and CRM or ERP systems. Experience within manufacturing, engineering or a technical environment would be advantageous. If you're an experienced Sales Coordinator, Project Coordinator, Internal Sales Executive, Account Coordinator or Sales Support professional looking for your next opportunity, we'd love to hear from you. Apply today to find out more.
Aug 13, 2026
Full time
Sales and Project Coordinator Location: Shipley Salary: £36,000 per annum (depending on experience) Monday - Friday 1 day working from home Elevation Recruitment is delighted to be recruiting for a Sales & Project Coordinator to join our client's growing team based in Shipley. This is an exciting opportunity for someone with experience in sales support, project coordination, account management or customer service who enjoys managing multiple priorities and seeing projects through from enquiry to completion. Working closely with customers and internal departments, you'll play a key role in ensuring projects are delivered on time, within budget and to the highest standard. Key Responsibilities: Coordinate customer projects from initial order through to final delivery. Act as the main point of contact for customers, providing regular updates and exceptional service throughout each project. Liaise with Sales, Production, Purchasing and Logistics to ensure projects remain on schedule. Process customer orders and maintain accurate project documentation. Monitor project timelines, identify potential delays and proactively resolve issues. Coordinate engineering or specification changes and communicate updates to all relevant teams. Support the sales team with quotations, order processing and customer enquiries. Build and maintain strong relationships with customers, ensuring a positive experience at every stage. Maintain CRM/ERP systems and produce project and sales reports as required. Identify opportunities to improve processes and enhance customer satisfaction. Skills & Experience: Previous experience in a Sales Coordinator, Project Coordinator, Account Coordinator, Internal Sales, Sales Support or Customer Account role. Excellent organisational skills with the ability to manage multiple projects simultaneously. Strong communication and relationship-building skills. A proactive approach with excellent problem-solving ability. High attention to detail and strong administrative skills. Confident using Microsoft Office and CRM or ERP systems. Experience within manufacturing, engineering or a technical environment would be advantageous. If you're an experienced Sales Coordinator, Project Coordinator, Internal Sales Executive, Account Coordinator or Sales Support professional looking for your next opportunity, we'd love to hear from you. Apply today to find out more.
The Supporter Care Manager manages and leads the Supporter Services function to provide an exceptional service to our supporters, from initial contact through the whole of their supporter journey, including thanking, welcome and upgrade calls to exemplary complaint handling. The Supporter Care Manager ensures the day-to-day operations of the Supporter Care team are completed within agreed timeframes and to the highest of standards. This role continually reviews and challenges the function's processes to identify improvements and efficiencies in order to continually improve our supporter offer and ultimately increase fundraising income and donor retention. Key Responsibilities Communication and networking Deliver an exceptional service to our supporters from initial contact through to thanking, responding to enquiries in a timely and effective way. Develop and maintain excellent internal relationships to represent the Fundraising department effectively and credibly in person, and in all correspondence with supporters. Manage the relationship with our external suppliers who manage the fulfilment of appeal-led gifts and Direct Debits. Ensure our suppliers are meeting Service Level Agreements (SLAs) and be prepared to hold them to account for any discrepancies or failings to meet SLAs. Build good professional relationships with key stakeholders across the Foundation. Communicate technical and financial information clearly to colleagues and external stakeholders and investigate non-routine queries. Work with Fundraising teams to ensure all fundraising activity is briefed into Supporter Care to enable delivery. Maintain sector knowledge, keeping up to date with developments in best practice. Team management Line management responsibility of the Supporter Care Coordinator. Maintain a high-performing operational function, managing the Supporter Care functions workload to answer all supporter enquiries through post, email and phone within agreed SLAs and to the highest possible standard. Ensure the Supporter Care Coordinator is fully trained, provided with the information they require and offered development opportunities in the way of training and networking where possible and relevant. Continually review and evaluate the remit of the function to identify any efficiencies that could be made. Develop a culture to enable and empower the Supporter Services function to proactively identify opportunities to increase supporter value and improve our ways of working. Support the Supporter Care Coordinator in the development of new guidelines, processes and procedures. Decision making, planning and problem solving Act as an 'early warning system' to spot potential trends and enable the organisation to mitigate these risks and/or respond quickly to opportunities where required. Use good judgement to prioritise requests based on criticality of tasks and relative importance of the supporter's request, and escalate where required. Use experience, initiative and judgement to solve predictable problems using initiative and creative vision to come up with solutions. Run regular diagnostic reports from the database to ensure information is being accurately recorded and any errors picked up at the earliest opportunity. Be prepared to change working practices in time for new fundraising regulations and communicate this to the team. Service delivery Set team KPIs and manage team performance against them. This will include monitoring the performance of our external suppliers. Maintain the CRM, creating and updating donor records to provide an accurate record of communications and contact. Ensure all thanking is completed within agreed SLAs, providing personalised responses as required and develop response templates for the Gift Processing team for automated thanking. Working with the Head of Individual & Legacy Giving to develop and lead a comprehensive programme of internally delivered welcome calls, telephone upgrades and conversion calls to our supporters. Manage complex and non-routine requests from supporters and colleagues. Regularly review and explore new systems and ways of working, seeking to continuously improve delivery. Analysis and research Report back on complaints and incidents to both internal and external stakeholders, with details of the resolutions and plans to mitigate against this in the future. Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider tasks that are commensurate with the level of your role. Skills, Knowledge and Expertise Skills, abilities, and attributes: Excellent project management skills. Able to set objectives, measure performance and achieve ambitious KPIs. Excellent interpersonal skills, able to build rapport and establish credibility quickly, tailoring style to a broad range of individuals at all levels. Ability to gather, analyse and report on key metrics. Excellent communication skills both written and verbal. Able to be diplomatic and sensitive on the telephone (including dealing with angry or emotional callers at times). Ability to work systematically and accurately under pressure. Conveys enthusiasm and positive attitude, and able to inspire others. Passionate about the fundraising causes supported by Fundraising. Able to work on own initiative, make decisions independently, and think creatively and laterally. Excellent team player willing to be flexible to support colleagues in a busy environment. Knowledge, experience, and qualifications: Previous customer service experience. Experience of Raiser's Edge, or a relationship database. Experience of managing and motivating the Supporter Care function. Knowledge of fundraising operations. Benefits Contributory Pension Annual health and wellbeing personal allowance Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements. Health and wellbeing programme that offers optional free yearly health check-ups. Support for healthy eating via fruit bowls and onsite lunch facilities. Agile working, flexible hours, and supportive IT kit. Shower facilities and bike lock area. Generous annual leave (27 days + bank holidays) Subsidies for glasses Employee Assistance Programme
Aug 13, 2026
Full time
The Supporter Care Manager manages and leads the Supporter Services function to provide an exceptional service to our supporters, from initial contact through the whole of their supporter journey, including thanking, welcome and upgrade calls to exemplary complaint handling. The Supporter Care Manager ensures the day-to-day operations of the Supporter Care team are completed within agreed timeframes and to the highest of standards. This role continually reviews and challenges the function's processes to identify improvements and efficiencies in order to continually improve our supporter offer and ultimately increase fundraising income and donor retention. Key Responsibilities Communication and networking Deliver an exceptional service to our supporters from initial contact through to thanking, responding to enquiries in a timely and effective way. Develop and maintain excellent internal relationships to represent the Fundraising department effectively and credibly in person, and in all correspondence with supporters. Manage the relationship with our external suppliers who manage the fulfilment of appeal-led gifts and Direct Debits. Ensure our suppliers are meeting Service Level Agreements (SLAs) and be prepared to hold them to account for any discrepancies or failings to meet SLAs. Build good professional relationships with key stakeholders across the Foundation. Communicate technical and financial information clearly to colleagues and external stakeholders and investigate non-routine queries. Work with Fundraising teams to ensure all fundraising activity is briefed into Supporter Care to enable delivery. Maintain sector knowledge, keeping up to date with developments in best practice. Team management Line management responsibility of the Supporter Care Coordinator. Maintain a high-performing operational function, managing the Supporter Care functions workload to answer all supporter enquiries through post, email and phone within agreed SLAs and to the highest possible standard. Ensure the Supporter Care Coordinator is fully trained, provided with the information they require and offered development opportunities in the way of training and networking where possible and relevant. Continually review and evaluate the remit of the function to identify any efficiencies that could be made. Develop a culture to enable and empower the Supporter Services function to proactively identify opportunities to increase supporter value and improve our ways of working. Support the Supporter Care Coordinator in the development of new guidelines, processes and procedures. Decision making, planning and problem solving Act as an 'early warning system' to spot potential trends and enable the organisation to mitigate these risks and/or respond quickly to opportunities where required. Use good judgement to prioritise requests based on criticality of tasks and relative importance of the supporter's request, and escalate where required. Use experience, initiative and judgement to solve predictable problems using initiative and creative vision to come up with solutions. Run regular diagnostic reports from the database to ensure information is being accurately recorded and any errors picked up at the earliest opportunity. Be prepared to change working practices in time for new fundraising regulations and communicate this to the team. Service delivery Set team KPIs and manage team performance against them. This will include monitoring the performance of our external suppliers. Maintain the CRM, creating and updating donor records to provide an accurate record of communications and contact. Ensure all thanking is completed within agreed SLAs, providing personalised responses as required and develop response templates for the Gift Processing team for automated thanking. Working with the Head of Individual & Legacy Giving to develop and lead a comprehensive programme of internally delivered welcome calls, telephone upgrades and conversion calls to our supporters. Manage complex and non-routine requests from supporters and colleagues. Regularly review and explore new systems and ways of working, seeking to continuously improve delivery. Analysis and research Report back on complaints and incidents to both internal and external stakeholders, with details of the resolutions and plans to mitigate against this in the future. Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider tasks that are commensurate with the level of your role. Skills, Knowledge and Expertise Skills, abilities, and attributes: Excellent project management skills. Able to set objectives, measure performance and achieve ambitious KPIs. Excellent interpersonal skills, able to build rapport and establish credibility quickly, tailoring style to a broad range of individuals at all levels. Ability to gather, analyse and report on key metrics. Excellent communication skills both written and verbal. Able to be diplomatic and sensitive on the telephone (including dealing with angry or emotional callers at times). Ability to work systematically and accurately under pressure. Conveys enthusiasm and positive attitude, and able to inspire others. Passionate about the fundraising causes supported by Fundraising. Able to work on own initiative, make decisions independently, and think creatively and laterally. Excellent team player willing to be flexible to support colleagues in a busy environment. Knowledge, experience, and qualifications: Previous customer service experience. Experience of Raiser's Edge, or a relationship database. Experience of managing and motivating the Supporter Care function. Knowledge of fundraising operations. Benefits Contributory Pension Annual health and wellbeing personal allowance Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements. Health and wellbeing programme that offers optional free yearly health check-ups. Support for healthy eating via fruit bowls and onsite lunch facilities. Agile working, flexible hours, and supportive IT kit. Shower facilities and bike lock area. Generous annual leave (27 days + bank holidays) Subsidies for glasses Employee Assistance Programme
Sales & Accounts Coordinator, £35k - 40k London Hybrid working: 2-3days per week in the central London Office Bench IT requires an experienced Sales and Accounts Coordinator to support a number of Account Directors providing IT Infrastructure services to a number of clients. The role provides pivotal commercial, administrative and coordination support to the Sales team, acting as a key liaison between customers, the sales team, operational delivery teams and internal departments, to ensure that customer requests, quotations and sales orders are processed accurately and efficiently, and that procedures are maintained. The role is critical in maintaining high service levels, supporting account growth and enabling the Sales Team to focus on client relationships and new opportunities. Key Responsibilities Account and customer support : act as the primary support contact for allocated customers, handle inbound customer enquiries, support ongoing client relationships and maintain accurate customer records, contacts and opportunities within the CRM system. Quoting and commercial administration : by working closely with Design and Estimation teams to organise customer quotations, issue customer quotations, obtain supplier pricing, lead times and technical information, track quote approvals and revisions. Assist with margin checks, pricing accuracy and internal approvals. Order and delivery coordination : process sales orders in line with agreed commercial terms, coordinate with operations, project teams and logistics, track order progress, materials availability and delivery schedules, and proactively communicate updates, changes and issues. Internal department coordination : acting as a central point of contact between Sales, Operations, Finance and Procurement, to support internal reporting, pipeline updates and account reviews, and ensure all quotes, orders, contracts and variations are correctly stored and maintained. Reporting and administration : assist with sales pipeline management, forecasting and reporting, maintain accurate records for audits, customer governance and internal reviews, and support invoicing queries by liaising with Finance to resolve discrepancies. Required Experience Previous experience in a sales/account support or commercial administration role. Strong organisational skills and excellent attention to detail. Confident communication skills with customers and internal stakeholders. Ability to manage multiple tasks and priorities in a fast-paced environment. Proficiency in Microsoft Office, including Excel, Word, PowerPoint and Outlook. A professional, customer-focused approach. Any previous experience working within an IT Infrastructure organisation would be advantageous, as would an understanding of IT networking, data centers and enterprise-wide IT solutions
Aug 13, 2026
Full time
Sales & Accounts Coordinator, £35k - 40k London Hybrid working: 2-3days per week in the central London Office Bench IT requires an experienced Sales and Accounts Coordinator to support a number of Account Directors providing IT Infrastructure services to a number of clients. The role provides pivotal commercial, administrative and coordination support to the Sales team, acting as a key liaison between customers, the sales team, operational delivery teams and internal departments, to ensure that customer requests, quotations and sales orders are processed accurately and efficiently, and that procedures are maintained. The role is critical in maintaining high service levels, supporting account growth and enabling the Sales Team to focus on client relationships and new opportunities. Key Responsibilities Account and customer support : act as the primary support contact for allocated customers, handle inbound customer enquiries, support ongoing client relationships and maintain accurate customer records, contacts and opportunities within the CRM system. Quoting and commercial administration : by working closely with Design and Estimation teams to organise customer quotations, issue customer quotations, obtain supplier pricing, lead times and technical information, track quote approvals and revisions. Assist with margin checks, pricing accuracy and internal approvals. Order and delivery coordination : process sales orders in line with agreed commercial terms, coordinate with operations, project teams and logistics, track order progress, materials availability and delivery schedules, and proactively communicate updates, changes and issues. Internal department coordination : acting as a central point of contact between Sales, Operations, Finance and Procurement, to support internal reporting, pipeline updates and account reviews, and ensure all quotes, orders, contracts and variations are correctly stored and maintained. Reporting and administration : assist with sales pipeline management, forecasting and reporting, maintain accurate records for audits, customer governance and internal reviews, and support invoicing queries by liaising with Finance to resolve discrepancies. Required Experience Previous experience in a sales/account support or commercial administration role. Strong organisational skills and excellent attention to detail. Confident communication skills with customers and internal stakeholders. Ability to manage multiple tasks and priorities in a fast-paced environment. Proficiency in Microsoft Office, including Excel, Word, PowerPoint and Outlook. A professional, customer-focused approach. Any previous experience working within an IT Infrastructure organisation would be advantageous, as would an understanding of IT networking, data centers and enterprise-wide IT solutions
Account Coordinator Portishead, Bristol £33,000 - £37,000 Office Based Do you enjoy working in logistics but want the opportunity to combine your industry expertise with cutting-edge technology? Are you someone who thinks logically, stays calm under pressure, and thrives on finding solutions to complex transport challenges? Can you influence suppliers, manage customer expectations, and keep everything moving when plans change? If so, this is a rare opportunity to join one of the most forward-thinking technology businesses in the logistics sector. Our client delivers specialist transport solutions across the United Kingdom and Europe, combining innovative technology with industry expertise to provide an exceptional customer experience. Technology is at the heart of the business, but they know their success comes from the people behind it. They are looking for an experienced logistics professional who enjoys solving problems, building strong relationships, and taking ownership from enquiry through to successful delivery. The role As an Account Coordinator, you will be responsible for developing and delivering transport solutions for customers with complex logistics requirements. Working closely with customers, transport partners and internal teams, you will manage every stage of the process, from quotation through to delivery, ensuring each solution is commercially viable, operationally efficient, and delivered to the highest standard. This is far more than a booking or administration role. You will analyse customer requirements, solve logistical challenges, influence key stakeholders, and develop tailored transport solutions that deliver the best outcome for everyone involved. Your responsibilities will include: Managing customer enquiries and developing tailored logistics solutions. Producing accurate and commercially competitive quotations. Sourcing and negotiating with transport providers across the United Kingdom and Europe. Managing consignments from quotation through to successful delivery. Monitoring live movements and resolving operational issues before they impact customers. Building strong relationships with customers, suppliers and transport partners. Influencing internal teams and external providers to achieve the best possible outcome. Identifying opportunities to improve operational processes through technology and automation. Supporting the continued development of innovative logistics solutions. The candidate To be successful in this role, you will have experience within transport, logistics or freight forwarding and enjoy working in a fast-paced environment where no two days are the same. You will also have: Experience within transport, logistics or freight forwarding. A strong understanding of road freight operations across the United Kingdom and Europe. Excellent problem-solving and decision-making skills. The ability to influence customers, suppliers and colleagues. Strong commercial awareness. Excellent communication and relationship-building skills. The ability to manage multiple priorities in a fast-paced environment. A genuine passion for delivering exceptional customer service. In return Competitive basic salary. The opportunity to join a growing technology business transforming the logistics industry. Work alongside an experienced and supportive leadership team. Exposure to innovative technology and automation projects. Genuine opportunities for career progression. A varied and rewarding role where no two days are ever the same. If you are an experienced logistics professional looking for something different, where your expertise can genuinely shape solutions and make a real impact, we would love to hear from you. Interested? Click 'Apply' today!
Aug 13, 2026
Full time
Account Coordinator Portishead, Bristol £33,000 - £37,000 Office Based Do you enjoy working in logistics but want the opportunity to combine your industry expertise with cutting-edge technology? Are you someone who thinks logically, stays calm under pressure, and thrives on finding solutions to complex transport challenges? Can you influence suppliers, manage customer expectations, and keep everything moving when plans change? If so, this is a rare opportunity to join one of the most forward-thinking technology businesses in the logistics sector. Our client delivers specialist transport solutions across the United Kingdom and Europe, combining innovative technology with industry expertise to provide an exceptional customer experience. Technology is at the heart of the business, but they know their success comes from the people behind it. They are looking for an experienced logistics professional who enjoys solving problems, building strong relationships, and taking ownership from enquiry through to successful delivery. The role As an Account Coordinator, you will be responsible for developing and delivering transport solutions for customers with complex logistics requirements. Working closely with customers, transport partners and internal teams, you will manage every stage of the process, from quotation through to delivery, ensuring each solution is commercially viable, operationally efficient, and delivered to the highest standard. This is far more than a booking or administration role. You will analyse customer requirements, solve logistical challenges, influence key stakeholders, and develop tailored transport solutions that deliver the best outcome for everyone involved. Your responsibilities will include: Managing customer enquiries and developing tailored logistics solutions. Producing accurate and commercially competitive quotations. Sourcing and negotiating with transport providers across the United Kingdom and Europe. Managing consignments from quotation through to successful delivery. Monitoring live movements and resolving operational issues before they impact customers. Building strong relationships with customers, suppliers and transport partners. Influencing internal teams and external providers to achieve the best possible outcome. Identifying opportunities to improve operational processes through technology and automation. Supporting the continued development of innovative logistics solutions. The candidate To be successful in this role, you will have experience within transport, logistics or freight forwarding and enjoy working in a fast-paced environment where no two days are the same. You will also have: Experience within transport, logistics or freight forwarding. A strong understanding of road freight operations across the United Kingdom and Europe. Excellent problem-solving and decision-making skills. The ability to influence customers, suppliers and colleagues. Strong commercial awareness. Excellent communication and relationship-building skills. The ability to manage multiple priorities in a fast-paced environment. A genuine passion for delivering exceptional customer service. In return Competitive basic salary. The opportunity to join a growing technology business transforming the logistics industry. Work alongside an experienced and supportive leadership team. Exposure to innovative technology and automation projects. Genuine opportunities for career progression. A varied and rewarding role where no two days are ever the same. If you are an experienced logistics professional looking for something different, where your expertise can genuinely shape solutions and make a real impact, we would love to hear from you. Interested? Click 'Apply' today!
We're looking for a proactive, organised and customer-focused Commercial Sales Support Coordinator to join a friendly team. This is a fantastic opportunity to play a key role within a growing business, supporting customers from enquiry through to order while working closely with our Sales, Operations and Estimating teams. If you enjoy building relationships, providing exceptional customer service and working in a fast-paced environment, we'd love to hear from you. What you'll be doing Managing customer enquiries by phone and email. Preparing quotations and processing orders. Following up quotations and identifying sales opportunities. Building strong relationships with existing customers. Supporting the commercial team to deliver an outstanding customer experience. Maintaining accurate customer records using our CRM system. About You You'll have experience in Customer Service, Sales Support, Internal Sales, Account Management or Commercial Administration and enjoy working with people. You'll be organised, proactive, commercially minded and confident communicating with customers and colleagues alike. What's in it for you? Salary of 30- 34k depending on experience A varied role with real responsibility. Friendly, supportive team environment. Career development opportunities. Opportunity to work from home one day a week following successful completion of probation. Monday to Friday office hours Team-based bonus linked to company revenue targets, when targets are met. Interested? If you're looking for your next opportunity within a growing business where your contribution genuinely makes a difference, we'd love to hear from you. Please only apply if you live within 12 miles of Portsmouth and have transport.
Aug 13, 2026
Full time
We're looking for a proactive, organised and customer-focused Commercial Sales Support Coordinator to join a friendly team. This is a fantastic opportunity to play a key role within a growing business, supporting customers from enquiry through to order while working closely with our Sales, Operations and Estimating teams. If you enjoy building relationships, providing exceptional customer service and working in a fast-paced environment, we'd love to hear from you. What you'll be doing Managing customer enquiries by phone and email. Preparing quotations and processing orders. Following up quotations and identifying sales opportunities. Building strong relationships with existing customers. Supporting the commercial team to deliver an outstanding customer experience. Maintaining accurate customer records using our CRM system. About You You'll have experience in Customer Service, Sales Support, Internal Sales, Account Management or Commercial Administration and enjoy working with people. You'll be organised, proactive, commercially minded and confident communicating with customers and colleagues alike. What's in it for you? Salary of 30- 34k depending on experience A varied role with real responsibility. Friendly, supportive team environment. Career development opportunities. Opportunity to work from home one day a week following successful completion of probation. Monday to Friday office hours Team-based bonus linked to company revenue targets, when targets are met. Interested? If you're looking for your next opportunity within a growing business where your contribution genuinely makes a difference, we'd love to hear from you. Please only apply if you live within 12 miles of Portsmouth and have transport.
Customer Business Co-ordinator; Fareham; 12-month contract ; £16.50ph paye; Inside IR35 We are currently recruiting for a Customer Business Coordinator to work with an aerospace sector client based in Fareham. As a Customer Business Co-ordinator, you will be the trusted link between our customers and the teams that bring their solutions to life. You will build strong, confident relationships, listen closely to customer needs, and keep communication clear, proactive and purposeful. Working across business, you will help turn customer requirements into seamless day-to-day delivery, ensuring every product and service reflects the quality and commitment our customers expect. You will also champion customer satisfaction and service excellence, guiding orders from initial treatment through to follow-up with a customer-first mindset and a focus on making every interaction smooth, responsive and reliable. Duties will include, but not limited to Take full ownership of customer accounts, guiding each journey from order entry through to invoicing while identifying opportunities to introduce additional services that add value. Play a central role in bringing change to life within the live production environment, working closely with the right support teams to plan, coordinate and deliver successful outcomes. Build a clear understanding of the technical impacts within each change scope, helping to keep activity aligned, controlled and well communicated. Work alongside peers in Customer Support to share the latest manufacturing and production knowledge, keeping teams informed, confident and connected. Coordinate and follow up on customer requests and claims internally, ensuring progress is visible, timely and customer focused. Represent the customer voice in meetings, supporting service reviews and helping customers gain a clear view of the value and performance delivered by the company Maintain accurate records that support traceability, accountability and smooth day-to-day customer service operations. Skills, Knowledge & Experience To do this job, you must be proficient ERP, Microsoft Office, Microsoft Excel, Change Management and have basic knowledge in contract management, export, sales knowledge and logistics. We would appreciate it if you had CRM experience, ERP knowledge, and knowledge of smartcards. You need to be fluent in English. We would like someone to join our team who is customer-oriented, organized, autonomous, team player, has excellent verbal and written communication skills, works well under pressure. We are looking for someone with 1-3 years of experience in customer service or related roles. Morson is acting as an employment business in relation to this vacancy.
Aug 13, 2026
Contractor
Customer Business Co-ordinator; Fareham; 12-month contract ; £16.50ph paye; Inside IR35 We are currently recruiting for a Customer Business Coordinator to work with an aerospace sector client based in Fareham. As a Customer Business Co-ordinator, you will be the trusted link between our customers and the teams that bring their solutions to life. You will build strong, confident relationships, listen closely to customer needs, and keep communication clear, proactive and purposeful. Working across business, you will help turn customer requirements into seamless day-to-day delivery, ensuring every product and service reflects the quality and commitment our customers expect. You will also champion customer satisfaction and service excellence, guiding orders from initial treatment through to follow-up with a customer-first mindset and a focus on making every interaction smooth, responsive and reliable. Duties will include, but not limited to Take full ownership of customer accounts, guiding each journey from order entry through to invoicing while identifying opportunities to introduce additional services that add value. Play a central role in bringing change to life within the live production environment, working closely with the right support teams to plan, coordinate and deliver successful outcomes. Build a clear understanding of the technical impacts within each change scope, helping to keep activity aligned, controlled and well communicated. Work alongside peers in Customer Support to share the latest manufacturing and production knowledge, keeping teams informed, confident and connected. Coordinate and follow up on customer requests and claims internally, ensuring progress is visible, timely and customer focused. Represent the customer voice in meetings, supporting service reviews and helping customers gain a clear view of the value and performance delivered by the company Maintain accurate records that support traceability, accountability and smooth day-to-day customer service operations. Skills, Knowledge & Experience To do this job, you must be proficient ERP, Microsoft Office, Microsoft Excel, Change Management and have basic knowledge in contract management, export, sales knowledge and logistics. We would appreciate it if you had CRM experience, ERP knowledge, and knowledge of smartcards. You need to be fluent in English. We would like someone to join our team who is customer-oriented, organized, autonomous, team player, has excellent verbal and written communication skills, works well under pressure. We are looking for someone with 1-3 years of experience in customer service or related roles. Morson is acting as an employment business in relation to this vacancy.
Service Coordinator Havant Permanent Full Time 26,000 - 28,000 The Opportunity An exciting opportunity has become available for an organised and customer-focused Service Coordinator to join a busy and growing service team. This is a fast-paced role where no two days are the same. You'll be responsible for coordinating engineers, managing customer accounts, scheduling service work and ensuring customers receive an outstanding level of support throughout every stage of the service process. If you thrive in a busy environment, enjoy solving problems and have excellent organisational skills, this could be the perfect opportunity for you. The Role As a Service Coordinator, you'll play a key role in ensuring the smooth day-to-day operation of the service department. Acting as the main point of contact for a portfolio of customers, you'll coordinate engineer schedules, manage service contracts and ensure work is completed efficiently while delivering exceptional customer service. Key Responsibilities Manage a portfolio of customer accounts, acting as their dedicated Service Coordinator. Coordinate engineers across the UK, scheduling planned maintenance and reactive service visits. Handle a high volume of incoming calls, emails and service requests in a professional and timely manner. Plan engineer workloads and forecast upcoming service requirements. Manage service contracts, ensuring work is completed within agreed timescales. Identify opportunities for contract renewals, additional services and remedial work. Produce reports and maintain accurate records using the company CRM system. Support the wider service department with administration, documentation and parts ordering. Ensure engineers have all relevant job information, site access details and required documentation before attending site. Maintain regular communication with customers, providing updates and resolving any queries throughout the service process. About You We're looking for someone who enjoys working in a fast-moving environment and takes pride in delivering excellent customer service. You'll be highly organised, able to prioritise multiple tasks and remain calm under pressure. You'll also have: Previous experience within a customer service, service coordination, administration or account management role. Excellent communication skills, both written and verbal. Strong organisational and time management abilities. The ability to manage multiple priorities while maintaining attention to detail. Confidence working with CRM systems and Microsoft Office. A proactive approach with excellent problem-solving skills. The ability to build strong relationships with customers, engineers and colleagues. A positive attitude and willingness to learn and develop. Apply today or call Lynsey at Key Recruitment for more information
Aug 13, 2026
Full time
Service Coordinator Havant Permanent Full Time 26,000 - 28,000 The Opportunity An exciting opportunity has become available for an organised and customer-focused Service Coordinator to join a busy and growing service team. This is a fast-paced role where no two days are the same. You'll be responsible for coordinating engineers, managing customer accounts, scheduling service work and ensuring customers receive an outstanding level of support throughout every stage of the service process. If you thrive in a busy environment, enjoy solving problems and have excellent organisational skills, this could be the perfect opportunity for you. The Role As a Service Coordinator, you'll play a key role in ensuring the smooth day-to-day operation of the service department. Acting as the main point of contact for a portfolio of customers, you'll coordinate engineer schedules, manage service contracts and ensure work is completed efficiently while delivering exceptional customer service. Key Responsibilities Manage a portfolio of customer accounts, acting as their dedicated Service Coordinator. Coordinate engineers across the UK, scheduling planned maintenance and reactive service visits. Handle a high volume of incoming calls, emails and service requests in a professional and timely manner. Plan engineer workloads and forecast upcoming service requirements. Manage service contracts, ensuring work is completed within agreed timescales. Identify opportunities for contract renewals, additional services and remedial work. Produce reports and maintain accurate records using the company CRM system. Support the wider service department with administration, documentation and parts ordering. Ensure engineers have all relevant job information, site access details and required documentation before attending site. Maintain regular communication with customers, providing updates and resolving any queries throughout the service process. About You We're looking for someone who enjoys working in a fast-moving environment and takes pride in delivering excellent customer service. You'll be highly organised, able to prioritise multiple tasks and remain calm under pressure. You'll also have: Previous experience within a customer service, service coordination, administration or account management role. Excellent communication skills, both written and verbal. Strong organisational and time management abilities. The ability to manage multiple priorities while maintaining attention to detail. Confidence working with CRM systems and Microsoft Office. A proactive approach with excellent problem-solving skills. The ability to build strong relationships with customers, engineers and colleagues. A positive attitude and willingness to learn and develop. Apply today or call Lynsey at Key Recruitment for more information
Sales Coordinator Woking (Hybrid 3 days in office) 25,000 + Bonus A fast paced and successful company based in Woking are looking for a bright, enthusiastic and hard working Sales Coordinator to work within their vibrant and fun offices. This role will be supporting Account managers with administrative duties and making sure that clients are dealt with efficiently. Benefits: Pension Scheme, Company Bonus Scheme. Holiday - 25 days + bank holidays, Hybrid working Responsibilities: Providing internal support Working towards a service time scale and delivering a first-class service to clients Dealing with new enquiries Liaising with suppliers to gain accurate prices Prepare and send out quotations to clients Process purchase orders Making sure clients details are correct Send out order acknowledgements to clients Making sure the deliveries are sent out on time Handle queries from both customers and suppliers Skills: Previous administration experience Previous experience of working in a KPI and target led environment preferred Maintain fantastic written and spoken communication skills Work well under pressure Be self motivated and organised Proven experience of Multitasking In return my client offers a great working environment, progression within time for the right candidate and full training on their systems used in house. Please apply to be considered for this fantastic opportunity.
Aug 13, 2026
Full time
Sales Coordinator Woking (Hybrid 3 days in office) 25,000 + Bonus A fast paced and successful company based in Woking are looking for a bright, enthusiastic and hard working Sales Coordinator to work within their vibrant and fun offices. This role will be supporting Account managers with administrative duties and making sure that clients are dealt with efficiently. Benefits: Pension Scheme, Company Bonus Scheme. Holiday - 25 days + bank holidays, Hybrid working Responsibilities: Providing internal support Working towards a service time scale and delivering a first-class service to clients Dealing with new enquiries Liaising with suppliers to gain accurate prices Prepare and send out quotations to clients Process purchase orders Making sure clients details are correct Send out order acknowledgements to clients Making sure the deliveries are sent out on time Handle queries from both customers and suppliers Skills: Previous administration experience Previous experience of working in a KPI and target led environment preferred Maintain fantastic written and spoken communication skills Work well under pressure Be self motivated and organised Proven experience of Multitasking In return my client offers a great working environment, progression within time for the right candidate and full training on their systems used in house. Please apply to be considered for this fantastic opportunity.
Your new company A well-established UK manufacturing business is seeking an experienced and proactive Internal Sales Coordinator to support its commercial team and contribute to ongoing business growth. This is a varied, customer-focused role that combines internal sales, account coordination and business development support. Working closely with both customers and the field sales team, you will play a key role in generating opportunities, progressing quotations, coordinating customer activities and ensuring an exceptional customer experience. Your new roleAs a Internal Sales Coordinator, your role will involve: Proactively contact customers to arrange review meetings, product demonstrations and identify new opportunities for the external sales team. Coordinate appointments and customer visits on behalf of field-based sales representatives. Follow up quotations and proposals, obtaining feedback and progressing opportunities through the sales pipeline. Coordinate product trial programmes, ensuring customers receive appropriate support throughout the evaluation process. Build and maintain strong relationships with customers and commercial partners through regular communication. Accurately maintain customer records, appointments, quotations and pipeline activity within the CRM system. Identify opportunities to generate additional revenue through proactive customer engagement. Support the coordination of customer implementations, including delivery scheduling, product installation, training and aftercare activities. Liaise with internal departments to ensure effective communication and timely customer responses. Provide administrative and commercial support to the wider sales function. What you'll need to succeed Previous experience within an Internal Sales, Sales Support, Telesales or Account Coordination role. Demonstrable experience proactively contacting customers to arrange meetings and follow-up quotations. Excellent communication and relationship-building skills. Strong organisational and time-management abilities. Ability to manage multiple priorities within a fast-paced commercial environment. Experience using CRM systems and maintaining accurate customer records. Good knowledge of Microsoft Office applications. High levels of attention to detail and accuracy. A proactive and customer-focused approach. Experience working within a manufacturing or distribution environment. Understanding of sales processes, quotation management and opportunity tracking. Experience supporting field-based sales teams. Knowledge of dealer, distributor or partner networks. Self-motivated and enthusiastic. Confident and professional communicator. Customer-focused with a positive attitude. Commercially aware and results-driven. Highly organised and able to work independently. A collaborative team player who enjoys supporting both customers and colleagues. What you'll get in return Opportunity to join a successful and growing manufacturing organisation. Supportive and collaborative working environment. Ongoing training and professional development. Competitive salary and benefits package. Opportunity to play a key role in supporting commercial growth and customer success. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your car If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 13, 2026
Full time
Your new company A well-established UK manufacturing business is seeking an experienced and proactive Internal Sales Coordinator to support its commercial team and contribute to ongoing business growth. This is a varied, customer-focused role that combines internal sales, account coordination and business development support. Working closely with both customers and the field sales team, you will play a key role in generating opportunities, progressing quotations, coordinating customer activities and ensuring an exceptional customer experience. Your new roleAs a Internal Sales Coordinator, your role will involve: Proactively contact customers to arrange review meetings, product demonstrations and identify new opportunities for the external sales team. Coordinate appointments and customer visits on behalf of field-based sales representatives. Follow up quotations and proposals, obtaining feedback and progressing opportunities through the sales pipeline. Coordinate product trial programmes, ensuring customers receive appropriate support throughout the evaluation process. Build and maintain strong relationships with customers and commercial partners through regular communication. Accurately maintain customer records, appointments, quotations and pipeline activity within the CRM system. Identify opportunities to generate additional revenue through proactive customer engagement. Support the coordination of customer implementations, including delivery scheduling, product installation, training and aftercare activities. Liaise with internal departments to ensure effective communication and timely customer responses. Provide administrative and commercial support to the wider sales function. What you'll need to succeed Previous experience within an Internal Sales, Sales Support, Telesales or Account Coordination role. Demonstrable experience proactively contacting customers to arrange meetings and follow-up quotations. Excellent communication and relationship-building skills. Strong organisational and time-management abilities. Ability to manage multiple priorities within a fast-paced commercial environment. Experience using CRM systems and maintaining accurate customer records. Good knowledge of Microsoft Office applications. High levels of attention to detail and accuracy. A proactive and customer-focused approach. Experience working within a manufacturing or distribution environment. Understanding of sales processes, quotation management and opportunity tracking. Experience supporting field-based sales teams. Knowledge of dealer, distributor or partner networks. Self-motivated and enthusiastic. Confident and professional communicator. Customer-focused with a positive attitude. Commercially aware and results-driven. Highly organised and able to work independently. A collaborative team player who enjoys supporting both customers and colleagues. What you'll get in return Opportunity to join a successful and growing manufacturing organisation. Supportive and collaborative working environment. Ongoing training and professional development. Competitive salary and benefits package. Opportunity to play a key role in supporting commercial growth and customer success. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your car If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Senior Event Coordinator 38,000 - 45,000 + Bonus + Excellent Benefits Hybrid Working London Industry leading membership association seeks highly talented Senior Event Coordinator to join their team. Our client organises industry leading events from breakfast meetings to road shows, conferences and roundtables. Role Responsibilities: Senior Event Coordinator Managing end-to-end delivery of allocated events of varying size, format, and complexity across a range of geographies. Working with sales team to create packages that are innovative and profitable, identifying fixed vs variable costs and securing appropriate margins and delivery on ROI. Working with the procured suppliers to significantly improve the experience for their commercial clients and attendees at the events. Creation and implementation of event signage and other collateral and materials. Organise staffing plans and requirements for each event to include task allocation, travel and accommodation booking. Designing and managing floor plans and space requirements for each event. Executing event delivery - with end-to-end accountability for operational management of all events including customer journeys and onsite experience. Responsible for risk and compliance at events - ensure security plans are adhered to and that each event has a full risk assessment. Manage events onsite including running briefings and management of onsite staff and vendors. Budgetary Management Profile Required: Senior Event Coordinator 2 - 3 years experience in b2b event management Proven track record in the successful strategic, operational, and financial planning and delivery of Exhibitions - smaller event sizes will be considered. Strong negotiation and contracting skills with venues and suppliers. White glove experience for clients and customers implementation. Proactive and takes initiative by being able to identify problems, research and evaluate options creatively and innovatively. Proven experience in managing compliance and roll out risk policies and documentation affecting international events and awards. Budgetary Experience Experience running events internationally Confident decision-making thought leadership and a focus on finding solutions and achieving results by taking accountability and ownership of decisions made. Lipton Media is a dynamic, proactive and progressive media recruitment agency solely dedicated to the media industry. We are leaders across media sales and creative opportunities. We cover: media, digital media, print, exhibition, event, conference, outdoor and radio sales, in addition to marketing, conference production and editorial jobs. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next move.
Aug 13, 2026
Full time
Senior Event Coordinator 38,000 - 45,000 + Bonus + Excellent Benefits Hybrid Working London Industry leading membership association seeks highly talented Senior Event Coordinator to join their team. Our client organises industry leading events from breakfast meetings to road shows, conferences and roundtables. Role Responsibilities: Senior Event Coordinator Managing end-to-end delivery of allocated events of varying size, format, and complexity across a range of geographies. Working with sales team to create packages that are innovative and profitable, identifying fixed vs variable costs and securing appropriate margins and delivery on ROI. Working with the procured suppliers to significantly improve the experience for their commercial clients and attendees at the events. Creation and implementation of event signage and other collateral and materials. Organise staffing plans and requirements for each event to include task allocation, travel and accommodation booking. Designing and managing floor plans and space requirements for each event. Executing event delivery - with end-to-end accountability for operational management of all events including customer journeys and onsite experience. Responsible for risk and compliance at events - ensure security plans are adhered to and that each event has a full risk assessment. Manage events onsite including running briefings and management of onsite staff and vendors. Budgetary Management Profile Required: Senior Event Coordinator 2 - 3 years experience in b2b event management Proven track record in the successful strategic, operational, and financial planning and delivery of Exhibitions - smaller event sizes will be considered. Strong negotiation and contracting skills with venues and suppliers. White glove experience for clients and customers implementation. Proactive and takes initiative by being able to identify problems, research and evaluate options creatively and innovatively. Proven experience in managing compliance and roll out risk policies and documentation affecting international events and awards. Budgetary Experience Experience running events internationally Confident decision-making thought leadership and a focus on finding solutions and achieving results by taking accountability and ownership of decisions made. Lipton Media is a dynamic, proactive and progressive media recruitment agency solely dedicated to the media industry. We are leaders across media sales and creative opportunities. We cover: media, digital media, print, exhibition, event, conference, outdoor and radio sales, in addition to marketing, conference production and editorial jobs. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next move.
Think Specialist Recruitment
St. Albans, Hertfordshire
Think Specialist Recruitment are delighted to be working with a Global organisation based in the St Albans area who are looking for a candidate to join one of their teams. This position is a nice all round position encompassing order processing, providing support to customers, quotations, supporting the sales process and more. It would suit a candidate who can work on their own initiative as well as work well as part of team, strong communication skills on all levels, as well as the ability to adapt to a busy and varied workload. Please note - This position will be fully office based Monday - Friday Competitive salary plus some great benefits including an annual bonus scheme, 25 days holiday which rise with service and more Some of the duties will include: Managing customer projects, including processing orders for parts, invoices and more Keeping records accurately updated throughout project life cycle within SAP Review customer and project requirements Coordinating procurement and order fulfilment activities Supporting the sales team with quotations, issuing products and service Identifying opportunities to promote relevant products Reviewing customer proposals, quotations and project documentation Ensuring stock levels are maintained both physically and within SAP Calculate contract pricing and prepare proposals Supporting with service contracts, planned maintenance visits, breakdown support spare parts and more Working well on own initiative as well as within team environment The suitable candidate: Previous experience within a similar position Strong communication skills on all levels Passionate about providing a high level of service Strong administration experience Highly organised with a strong attention to detail Must be able to work on own initiative Strong team player Adaptable with approach to work Looking for the next step in your career? Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
Aug 13, 2026
Full time
Think Specialist Recruitment are delighted to be working with a Global organisation based in the St Albans area who are looking for a candidate to join one of their teams. This position is a nice all round position encompassing order processing, providing support to customers, quotations, supporting the sales process and more. It would suit a candidate who can work on their own initiative as well as work well as part of team, strong communication skills on all levels, as well as the ability to adapt to a busy and varied workload. Please note - This position will be fully office based Monday - Friday Competitive salary plus some great benefits including an annual bonus scheme, 25 days holiday which rise with service and more Some of the duties will include: Managing customer projects, including processing orders for parts, invoices and more Keeping records accurately updated throughout project life cycle within SAP Review customer and project requirements Coordinating procurement and order fulfilment activities Supporting the sales team with quotations, issuing products and service Identifying opportunities to promote relevant products Reviewing customer proposals, quotations and project documentation Ensuring stock levels are maintained both physically and within SAP Calculate contract pricing and prepare proposals Supporting with service contracts, planned maintenance visits, breakdown support spare parts and more Working well on own initiative as well as within team environment The suitable candidate: Previous experience within a similar position Strong communication skills on all levels Passionate about providing a high level of service Strong administration experience Highly organised with a strong attention to detail Must be able to work on own initiative Strong team player Adaptable with approach to work Looking for the next step in your career? Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
We're currently recruiting for an experienced Customer Service Coordinator to join our client's busy operations team on an ongoing temporary basis. This is a fantastic opportunity for someone who thrives in a fast-paced, client-focused environment. As the first point of contact for customers, you'll manage enquiries via phone and email, resolve operational issues, coordinate with internal teams, oversee customer accounts, and ensure excellent service delivery. What we're looking for: Previous experience in customer service roles Excellent communication and relationship-building skills Strong problem-solving abilities and attention to detail Experience using CRM and ticketing systems Ability to manage multiple priorities in a busy environment A proactive, team-focused approach with a passion for delivering exceptional customer service This is an ongoing temporary position offering an immediate start, and the opportunity to gain experience with a well-established business. If you're organised, customer-focused, and ready for your next challenge, we'd love to hear from you.
Aug 13, 2026
Seasonal
We're currently recruiting for an experienced Customer Service Coordinator to join our client's busy operations team on an ongoing temporary basis. This is a fantastic opportunity for someone who thrives in a fast-paced, client-focused environment. As the first point of contact for customers, you'll manage enquiries via phone and email, resolve operational issues, coordinate with internal teams, oversee customer accounts, and ensure excellent service delivery. What we're looking for: Previous experience in customer service roles Excellent communication and relationship-building skills Strong problem-solving abilities and attention to detail Experience using CRM and ticketing systems Ability to manage multiple priorities in a busy environment A proactive, team-focused approach with a passion for delivering exceptional customer service This is an ongoing temporary position offering an immediate start, and the opportunity to gain experience with a well-established business. If you're organised, customer-focused, and ready for your next challenge, we'd love to hear from you.
Our client UK's leading fast-fashion brands, creating trend-led styles for customers who love to stay ahead of what's next. With social media at the heart of everything we do, we're looking for someone who lives and breathes TikTok to take our content and lives to the next level. This is an exciting opportunity to own the TikTok presence across both brands, helping shape creative strategy, drive TikTok Shop sales, and become one of the recognisable faces for the brand. The Role As TikTok Coordinator, you'll lead the day-to-day management of TikTok from planning engaging content and hosting TikTok lives to managing freelance presenters and spotting the next viral trend, you'll play a key role in growing our communities and driving revenue through social commerce. This is a hands-on role that combines content creation, live selling, talent management and social media strategy in a fast-paced fashion environment. Plan, schedule and manage daily and weekly TikTok live sessions. Host TikTok Lives as a brand personality, showcasing products in an engaging, authentic and sales-focused way. Coordinate promotional events, new launches and campaign-led Live shopping experiences. Work closely with the Buying and Merchandising teams to build product selections for each live based on stock, promotions and margins. Analyse Live performance, including sales, engagement, conversion and viewer retention. Identify opportunities to improve performance and maximise TikTok Shop revenue. Recruit, onboard and manage freelance TikTok presenters. Create rotas to ensure consistent Live coverage across both brands. Deliver campaign briefs, product knowledge and performance feedback. Ensure all presenters represent the tone, style and personality of each brand. Monitor presenter performance and support ongoing development. Plan and create TikTok-first content that reflects current trends and platform behaviour. Film, edit and publish engaging short-form videos across both brands. Work closely with Marketing and Buying teams to showcase new arrivals, key collections and campaigns. React quickly to viral trends, sounds and cultural moments while maintaining each brand's identity. Develop creative concepts that increase engagement, followers, reach and sales. Become a recognisable face on TikTok. Confidently present products on camera with energy and authenticity. Build genuine relationships with our TikTok communities through engaging interaction. Represent both brands with confidence, creativity and personality. Stay ahead of TikTok trends, platform updates and emerging creators. Monitor TikTok analytics and produce regular performance reports. Track KPIs including follower growth, engagement, live revenue, TikTok Shop performance and content success. Make data-driven recommendations to improve results. Stay up to date with TikTok Shop features, platform updates and best practices. Requirements: Has experience managing TikTok accounts or creating high-performing TikTok content. Has experience hosting or supporting TikTok live shopping events (preferred). Is confident, charismatic and comfortable in front of the camera. Understands TikTok trends, algorithms and social-first storytelling. Has strong organisational skills and can confidently manage multiple presenters and schedules. Is highly creative, proactive and thrives in a fast-paced environment. Has excellent communication and relationship-building skills. Has a genuine passion for fashion, social media and social commerce. Loves spotting trends before everyone else and turning ideas into engaging content. Benefits Be part of two fast-growing, trend-led fashion brands. Own and shape the TikTok strategy across both brands. Work in a creative, collaborative and fast-moving environment where ideas are encouraged. Opportunities for career development within Social, Digital Marketing and eCommerce. Free sample sale every Friday. By submitting your CV, you are agreeing to the Terms and Conditions as stated on our website and consenting to us processing your personal details in relation to current/future job opportunities. The information that you have submitted to us will be used in order to consider your suitability for the role you have applied for. A copy of our Privacy Policy can also be viewed on our website which explains how we gather, protect and manage any personal data that you share with us Please be aware the duties listed above are an interpretation of the role and do not form any part of your employment contract. Please ask the interviewer any questions about the role that you wish to clarify. Tagged Resources Limited acts as an employment agency. We have 25 years of Recruitment and Industry experience, working with Retail and Supply Chain markets and have various positions available. If this vacancy does not suit your experience and you are looking for a suitable role, please look at our website or follow us on social networking sites. All are updated daily.
Aug 13, 2026
Full time
Our client UK's leading fast-fashion brands, creating trend-led styles for customers who love to stay ahead of what's next. With social media at the heart of everything we do, we're looking for someone who lives and breathes TikTok to take our content and lives to the next level. This is an exciting opportunity to own the TikTok presence across both brands, helping shape creative strategy, drive TikTok Shop sales, and become one of the recognisable faces for the brand. The Role As TikTok Coordinator, you'll lead the day-to-day management of TikTok from planning engaging content and hosting TikTok lives to managing freelance presenters and spotting the next viral trend, you'll play a key role in growing our communities and driving revenue through social commerce. This is a hands-on role that combines content creation, live selling, talent management and social media strategy in a fast-paced fashion environment. Plan, schedule and manage daily and weekly TikTok live sessions. Host TikTok Lives as a brand personality, showcasing products in an engaging, authentic and sales-focused way. Coordinate promotional events, new launches and campaign-led Live shopping experiences. Work closely with the Buying and Merchandising teams to build product selections for each live based on stock, promotions and margins. Analyse Live performance, including sales, engagement, conversion and viewer retention. Identify opportunities to improve performance and maximise TikTok Shop revenue. Recruit, onboard and manage freelance TikTok presenters. Create rotas to ensure consistent Live coverage across both brands. Deliver campaign briefs, product knowledge and performance feedback. Ensure all presenters represent the tone, style and personality of each brand. Monitor presenter performance and support ongoing development. Plan and create TikTok-first content that reflects current trends and platform behaviour. Film, edit and publish engaging short-form videos across both brands. Work closely with Marketing and Buying teams to showcase new arrivals, key collections and campaigns. React quickly to viral trends, sounds and cultural moments while maintaining each brand's identity. Develop creative concepts that increase engagement, followers, reach and sales. Become a recognisable face on TikTok. Confidently present products on camera with energy and authenticity. Build genuine relationships with our TikTok communities through engaging interaction. Represent both brands with confidence, creativity and personality. Stay ahead of TikTok trends, platform updates and emerging creators. Monitor TikTok analytics and produce regular performance reports. Track KPIs including follower growth, engagement, live revenue, TikTok Shop performance and content success. Make data-driven recommendations to improve results. Stay up to date with TikTok Shop features, platform updates and best practices. Requirements: Has experience managing TikTok accounts or creating high-performing TikTok content. Has experience hosting or supporting TikTok live shopping events (preferred). Is confident, charismatic and comfortable in front of the camera. Understands TikTok trends, algorithms and social-first storytelling. Has strong organisational skills and can confidently manage multiple presenters and schedules. Is highly creative, proactive and thrives in a fast-paced environment. Has excellent communication and relationship-building skills. Has a genuine passion for fashion, social media and social commerce. Loves spotting trends before everyone else and turning ideas into engaging content. Benefits Be part of two fast-growing, trend-led fashion brands. Own and shape the TikTok strategy across both brands. Work in a creative, collaborative and fast-moving environment where ideas are encouraged. Opportunities for career development within Social, Digital Marketing and eCommerce. Free sample sale every Friday. By submitting your CV, you are agreeing to the Terms and Conditions as stated on our website and consenting to us processing your personal details in relation to current/future job opportunities. The information that you have submitted to us will be used in order to consider your suitability for the role you have applied for. A copy of our Privacy Policy can also be viewed on our website which explains how we gather, protect and manage any personal data that you share with us Please be aware the duties listed above are an interpretation of the role and do not form any part of your employment contract. Please ask the interviewer any questions about the role that you wish to clarify. Tagged Resources Limited acts as an employment agency. We have 25 years of Recruitment and Industry experience, working with Retail and Supply Chain markets and have various positions available. If this vacancy does not suit your experience and you are looking for a suitable role, please look at our website or follow us on social networking sites. All are updated daily.
