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Income Performance Analyst Location: Hybrid Salary: £34,000 per annum At Stonewater, we're committed to helping our customers sustain their tenancies and thrive in their homes. We're looking for an analytical and insight-driven Income Performance Analyst to join our national Income team and play a key role in shaping how we maximise income, improve performance and deliver exceptional customer outcomes. This is an exciting opportunity for someone who enjoys working with data, identifying trends and translating complex information into clear, actionable recommendations that influence both operational and strategic decision-making. The Role As our Income Performance Analyst, you'll provide performance intelligence, forecasting and analytical insight that helps drive continuous improvement across our income function. You'll work closely with operational colleagues, senior leaders and specialist teams to identify risks, opportunities and emerging trends, ensuring we take a proactive approach to income collection and customer support. You'll be responsible for analysing performance across approximately 40,000 rent accounts, helping to shape interventions that improve collection rates, support tenancy sustainment and deliver value for money. Key Responsibilities Analyse income and customer data to identify trends, risks and opportunities. Produce performance reports, dashboards, forecasting and predictive analysis. Develop data-led approaches to support early intervention and reduce arrears escalation. Create meaningful insights that support operational and strategic decision-making. Support targeted deployment of resources through segmentation and performance analysis. Monitor and review key performance indicators, highlighting areas for improvement. Translate complex data into clear and engaging information for a range of audiences. Work collaboratively with Income, Finance, Business Systems and Data teams to improve reporting capability and data quality. Assess the impact of external factors such as welfare reform, economic changes and regulatory developments on income performance. Support a culture of continuous improvement, accountability and evidence-based decision making. About You We're looking for someone who combines strong analytical capability with the ability to communicate insights in a simple and engaging way. You'll ideally bring: Excellent analytical and problem-solving skills. Advanced Excel skills and experience of data analysis and reporting. Experience using Power BI or similar business intelligence and data visualisation tools. The ability to extract, manipulate and interpret large datasets from multiple systems. Strong numerical skills and confidence working with performance data. Experience presenting information and recommendations to a variety of stakeholders, including senior leaders. Excellent communication and relationship-building skills. A collaborative approach and a genuine passion for using data to improve services and outcomes. Experience within income management, social housing or rent collection would be advantageous, but we're equally interested in candidates with strong analytical skills from other sectors who can demonstrate transferable experience. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We're looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.

Head of Private Clients Location: Leeds (Travel between regional offices in Yorkshire required) Salary: £65k to £85k DOE + Bonus + Benefits The Opportunity: An exciting opportunity has arisen for an experienced Private Client insurance professional to lead and develop a growing High Net Worth proposition across four regional offices. This is a strategic leadership role where you'll be responsible for enhancing the firm's Private Client offering, supporting colleagues across the business and driving sustainable growth through both direct and connected High Net Worth clients. Working closely with the senior leadership team, you'll shape the future direction of the division, ensuring exceptional client service, strong insurer relationships and a market-leading proposition. Key Responsibilities: Lead the development and delivery of the firm's Private Client strategy. Grow the High Net Worth portfolio through referrals, introducers and direct client relationships. Support colleagues across four regional offices with technical expertise and placement solutions. Build strong relationships with insurers to secure competitive terms and exclusive solutions. Identify opportunities within the existing commercial client base for Private Client referrals. Develop relationships with professional introducers including IFAs, accountants, solicitors, estate agents and wealth managers. Mentor and develop Private Client colleagues whilst promoting best practice across the business. Ensure outstanding levels of client service throughout the customer journey. Work alongside the marketing team to increase brand awareness and promote the firm's Private Client proposition. Monitor market trends and insurer appetite to ensure the business remains competitive. Work with senior leadership to deliver growth against agreed business objectives. About You: You'll be an experienced Private Client insurance professional with a proven track record of looking after High Net Worth and affluent clients whilst developing strong relationships with insurers and introducers. You'll be commercially aware, relationship-driven and capable of influencing stakeholders at all levels. Whether you're already leading a Private Client division or looking to step into a broader strategic role, you'll have the credibility and ambition to build something special. Experience Required Strong background within High Net Worth / Private Client insurance. Experience handling complex and bespoke insurance programmes. Excellent insurer market knowledge. Proven relationship management and business development skills. Experience working with professional introducers and referral partners. Strong leadership, coaching or mentoring experience. Excellent communication and stakeholder management skills. Cert CII qualified (or working towards ACII) would be advantageous. What's on Offer? Opportunity to shape and lead a growing Private Client proposition. Genuine autonomy to influence strategy and future growth. Supportive senior leadership team. Excellent career progression opportunities. Competitive salary, bonus and comprehensive benefits package. Flexible and hybrid working. Please do get in touch with Daniel Bell from Bell & Co Recruitment to discuss this opportunity in more detail

Looking for a role that makes a real difference? Whether you're a student, returning to work, changing careers, or have experience caring for a loved one, a career in homecare could be the perfect next step. A role in homecare offers more than just a job - it's the opportunity to help people live independently in the comfort of their own home while building a rewarding career. Join our team today! No experience is required as full paid training is provided by our dedicated Internal Training Team Home Care Assistant Based in Washington Pay Rate: £12.71 per hour + mileage at £0.30 per mile & travel time at £12.71 per hour Shift Pattern: Week 1: Monday, Tuesday, Wednesday, Week 2: Thursday, Friday Working hours between 7am and 7:30pm Areas Covered: NE37 No experience necessary - paid training and induction to ensure you feel confident in your role. A full UK driving licence and access to your own vehicle is ideal. TO APPLY, YOU MUST HAVE THE RIGHT TO WORK IN THE UK. PLEASE NOTE, WE ARE CURRENTLY UNABLE TO ACCEPT APPLICATIONS FROM INDIVIDUALS REQUIRING A TIER 2 CERTIFICATE OF SPONSORSHIP. At Hales Homecare, we offer more than just care - we provide career opportunities, job security, superb benefits and the chance to change lives every day . Your Role as a Home Care Assistant As a Home Care Assistant, you'll support individuals in Washington to live independently in the comfort of their own home. Every visit is an opportunity to make someone's day brighter and yours more fulfilling. Responsibilities include: Assisting with personal care routines (washing, dressing, toileting) Supporting medication and meal preparation Helping with light domestic tasks and grocery needs Providing companionship and emotional support To apply, you will need to be: Passionate about helping others and committed to delivering high-quality care and support A reliable and honest team player with a positive attitude Strong communication skills both verbal and written No experience necessary, we have had people join from hospitality, retail, and customer service backgrounds Willingness to learn and develop new skills What We Offer - More Than Just Care Your Hales Perks include: Guaranteed hours Paid travel time Generous mileage allowance - 30p per mile Early Pay access with Hastee FREE Blue Light Card for exclusive discounts at over 15,000 retailers Refer a Friend bonus up to £517 Reward and Recognition schemes - Hales Heroes Monthly Draw, Quarterly Awards and Hales Care Annual Awards Enhanced bank holiday rates Cycle and car salary sacrifice schemes Pension scheme & subsidised insurance Free uniform & PPE Comprehensive Well-being Programme including up to 10 therapy sessions with qualified counsellors, 24/7 telephone support from health and legal professionals, and access to our health and well-being app Health and Financial Well-being Support Training & Career Development Whether you're new to care or experienced, we provide: Paid, comprehensive training Ongoing coaching and support Funded qualifications & apprenticeships Clear progression routes - many of our Care Assistants advance to Senior Carer, Team Leader or Management roles Start your career in care. Apply today and find out why at Hales Homecare, it's more than just care, it's a career. About Us Since 1999, Hales Homecare has been committed to delivering technology-enabled, person-centred care to vulnerable people in the community. We value our staff and provide the tools and support needed for success. Please note: This role is subject to an enhanced DBS check and reference verification. To complete your application, you'll be taken to the Hales Care Recruitment Page to complete a short registration. This step is essential to progress your application and is completely secure.

Quality Manager - Food Manufacturing 35,000 - 45,000 North Manchester Monday to Friday, 8am - 5pm Are you an experienced Quality Manager in the Food Manufacturing sector looking to improve your work-life balance at a small, friendly and relaxed site, or are you an experienced QA professional that is looking for an opportunity to progress into management? This Food Manufacturing site employs about 20 people and has been supplying a range of sweet bakery goods to foodservice clients across the country for over 30 years. They've recently received backing from a larger UK food manufacturing group, and they're now looking for a Quality Manager to work closely with the site's existing leadership team. In this role, you will be responsible for maintaining and continuously improving the site's Food Safety, Quality and Compliance standards, working closely with production to ensure customer specifications, GMP and SOP requirements are met, leading audit readiness and regulatory compliance activities, and embedding a culture of continuous improvement across the business. The ideal candidate will have 3+ years' experience in Food Safety & Quality Assurance - either in a Quality Management position or as a Supervisor/Coordinator where they've held some degree of leadership responsibility. This is a fantastic opportunity for someone looking to join a friendly, relaxed and supportive business where they can hold a large amount of responsibility while also being able to enjoy a positive work-life balance. Day-to-day of the role: Ensuring products consistently meet customer specifications and food safety standards. Supporting production teams to maximise quality, efficiency and operational performance. Monitoring factory compliance, hygiene standards, traceability systems and legal requirements. Leading audits, investigations, reporting and continuous improvement initiatives. Managing, developing and training staff to maintain audit readiness and high standards. The ideal person will have: Experience within food manufacturing, with strong knowledge of quality, food safety and HACCP systems. Proven experience leading teams and improving performance in a fast-paced production environment. Excellent communication skills and the ability to work effectively with customers, auditors and cross-functional teams. A degree in Food Science or a related discipline would be desirable but is not essential. If you are interested in this position, click apply or contact Stuart Goble at Reed. Food Manufacturing, FMCG, Manufacturing, Food, Foodservice, Bakery, Baked, Dairy, Sweets, Confectionery, Pastry, Meats, Fresh Produce, Ambient, Chilled, Frozen, Meals, Sandwiches, Quality Assurance, Quality Control, Compliance, Food Safety, FSQA, FSQR, Technical Manager, HACCP, BRC, Manchester, Greater Manchester, Lancashire, North West, England, Oldham, Bolton, Rochdale, Bury, Heywood, Middleton

Are you a commercially astute National Account Manager with a hunger for new business and a talent for opening doors? We are exclusively partnering with a dynamic, market-leading, FMCG manufacturer to recruit a collaborative professional to lead one of their growing divisions which is fast becoming a significant are of growth for the business. This is a rare opportunity to take full ownership of a strategic channel, blending new business development with key account growth. You will not just manage the status quo - you will shape the strategy, drive brand presence, and mentor your team, all while being supported by a collaborative and positive culture. If you have a proven track record in FMCG, ideally within healthcare, and you are ready to make a tangible impact, we want to hear from you. The Role As the Senior National Account Manager, you will be the driving force behind our client's commercial strategy. Reporting directly to the Head of Sales, you will own the channel P&L and be responsible for accelerating growth across healthcare, facilities management, hospitality, education, and wider markets. Your key responsibilities will include: New Business Development: Proactively identifying and securing new business opportunities-this is a "door-knocking" role. You will seek out opportunities, open doors, and see them through to completion. Account Management: Managing and expanding a portfolio of key strategic accounts, including major UK distribution groups. Commercial Strategy: Defining and executing the growth strategy, with a focus on both own-label and branded product growth. You will develop launch plans, promotional calendars, and disruptive in-store strategies. Team Leadership & Mentorship: Leading and developing a small, high-potential team. This role requires mentorship and the ability to develop commercial acumen in others, rather than just people management. Cross-Functional Collaboration: Working closely with sales, marketing, category, R&D, and supply chain to ensure product, pricing, and service excellence. Data-Driven Decision Making: Using market insights and customer feedback to shape strategy and strengthen propositions. The Ideal Candidate We are looking for a senior sales professional with deep experience in the FMCG sector and a strong commercial acumen. You will be a natural "hunter" - someone who can open doors and then follow through to secure the deal. Essential Skills and Experience: Experience: 5+ years' proven sales experience within FMCG, with a strong track record in new business development and key account growth. Sector Knowledge: A background in managing accounts within large UK distribution groups. Commercial Acumen: Demonstrable experience owning and managing a P&L, with the ability to forecast accurately and make data-driven commercial decisions. Leadership & Mentorship: Proven experience in mentoring or developing a high-performing team. You will be expected to upskill and develop commercial awareness in junior team members. Product Knowledge: Strong understanding of both own-label and branded product dynamics. Negotiation: Highly credible communicator with exceptional influencing and negotiation skills, confident in managing complex tenders and contracts. The Culture This is a collaborative, open, and supportive environment. The leadership team is accessible and the owner encourages a "solutions-first" mindset. You will be joining a team that values transparency and teamwork. You will be welcomed into a business that genuinely supports its people and backs them to succeed. How to Apply: Our client is recruiting now, so please do not delay. If this role sounds ideal for your next move, send us your CV or contact us immediately. We cannot reply to every individual application, however if your experience fits the above criteria, we will make immediate contact.

SAFETY ASSURANCE LEAD - PADDINGTON (HYBRID) KEY POINTS Hybrid role based in Paddington, London, with time at the client's lab in Ealing Salary up to £80k depending on experience Senior role owning the safety assurance function end to end Reporting directly into the CTO within an early stage autonomy business ABOUT THE CLIENT We are supporting a fast growing business operating at the forefront of autonomous vehicles and industrial infrastructure autonomy. The company is building the digital and operational foundation that allows autonomous systems to run in live industrial environments, working with real sites, real vehicles and real constraints rather than lab conditions. THE BENEFITS Hybrid working with genuine flexibility Private medical and dental insurance, healthcare cash plan and employer pension matching The chance to build the safety assurance function from the ground up Direct influence at a pivotal stage of the company's growth Collaborative, engineering led culture working alongside ambitious colleagues THE SAFETY ASSURANCE LEAD ROLE As Safety Assurance Lead you will own and coordinate the safety assurance approach across the autonomous vehicle product and customer deployments. This is a genuinely greenfield role, defining the framework rather than inheriting one. You will identify and interpret applicable safety standards, regulatory requirements and certification expectations, and translate them into practical engineering and operational requirements. You will maintain end to end traceability from hazards and safety goals through requirements, design, verification, validation and deployment evidence, working closely with engineering to embed safety into system architecture and with delivery teams to capture deployment specific evidence. You will also lead engagement with external certification bodies and independent assessors such as TÜV SÜD, TÜV Rheinland, DEKRA or BSI, and report on assurance status, certification readiness, open risks and compliance gaps to senior leadership. SAFETY ASSURANCE LEAD ESSENTIAL SKILLS Experience in safety assurance, systems safety, functional safety or product safety, including exposure to autonomous vehicles, robotics or related autonomy systems Working knowledge of standards such as ISO 26262, ISO 21448 (SOTIF), IEC 61508, ISO 13849, the Machinery Directive 2006/42/EC and the ISO 345xx series Proven experience leading safety assurance across multidisciplinary teams including engineering, testing, cybersecurity and operations Strong grasp of the full safety lifecycle, including hazard analysis, risk assessment, requirements management, verification, validation and change control Track record creating and managing safety cases, safety plans, compliance and traceability matrices, assurance arguments and evidence packs Experience working with external certification bodies or independent safety assessors is highly desirable Familiarity with requirements and traceability tools such as DOORS, Jira or Confluence TO BE CONSIDERED Please either apply through this advert or email me directly via . For further information please call me on / . By applying for this role, you give express consent for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only. KEY SKILLS Safety Assurance, Functional Safety, Systems Safety, ISO 26262, SOTIF, IEC 61508, ISO 13849, Machinery Directive, Safety Case, Hazard Analysis, Autonomous Vehicles, Robotics, Certification, TÜV, Compliance

Your New Company A prestigious and well-established organisation is seeking an experienced IT Service Delivery Manager to join its busy and highly regarded IT function. Supporting a diverse user community (circa 2000 people). This is a great opportunity for someone looking to make a real impact supporting an organisation going through change. Your New Role As IT Service Delivery Manager, you will take responsibility for the leadership, development and performance of the IT Service Desk and Technical Support teams, ensuring the delivery of high-quality IT services across the organisation. Reporting directly to the Director of IT, you will play a key role in delivering the wider IT strategy and driving continual service improvement. You will work closely with your team identifying opportunities to enhance service delivery through improved processes, emerging technologies and embedding ITIL best practice, including the management of service requests, incidents and problems, ensuring that all tickets are appropriately prioritised, escalated and resolved in line with agreed service levels. You will take ownership of major incidents, ensuring effective communication with stakeholders throughout the resolution process and leading post-incident reviews to minimise future risk and recurring issues. Longer term, the role will also involve developing service management processes, maintaining accurate IT asset records, managing hardware and software procurement activities, overseeing device life cycle management, and ensuring onboarding and offboarding processes are completed efficiently.In addition, you will be responsible for producing meaningful service reports and performance metrics, creating and maintaining technical documentation, and ensuring consistency of support procedures across the wider IT department. Please note, due to the nature of the organisation, the expectation is to be predominantly on-site. However, there is some flexibility for home working. You will also be required to complete a DBS check. What You'll Need to Succeed To be successful in this position, we are looking for an experienced Service Delivery Manager who can hit the ground running to make a positive impact. You will have strong leadership skills to develop your team's technical knowledge and be able to demonstrate your previous experience implementing ITIL best practice. You will possess excellent people management skills, with a proven ability to develop high-performing support teams and deliver exceptional customer service. A strong understanding of incident, problem and change management processes is required, together with experience of asset management, reporting and operational performance management. Technical knowledge of Microsoft infrastructure, identity management and multi-factor authentication, cloud technologies, virtualisation platforms, mobile device management solutions, IT service management tools, telephony platforms, audiovisual technologies and end-user computing environments will be highly beneficial.Strong communication, stakeholder management and problem-solving skills are essential, along with the ability to work effectively in a fast-paced environment whilst maintaining exceptionally high standards. What You'll Get in Return Salary up to 50,000, 36 days annual leave (inclusive of BH), 35 hour working week (Monday to Friday, covering varying shifts of 8am-4pm and 10.30am - 6.30pm). Please get in touch for a full list of benefits for this position. In return, you will have the opportunity to join a highly respected organisation where technology plays a pivotal role in supporting operational excellence. You will work alongside experienced IT professionals, contribute to strategic technology initiatives and have the opportunity to make a significant impact on service delivery and user experience. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Product Management Coach 6 Month Contract Edinburgh/Leeds/Halifax/Manchester/Chester/Bristol (2 days on site) Are you passionate about transforming product management practices and driving customer-centric innovation? Do you have a knack for coaching and advising product leaders to elevate their game? If so, we want you to join our dynamic team as a Product Management Coach! About the Role : As a Product Management Coach, you will play a vital role in enhancing product management maturity across our organization. Reporting to the Head of Product Management Advisory, you'll collaborate closely with Heads of Business Agility and product leaders to infuse modern product methodologies and customer-focused behaviors into our operations. What You'll Do : Hands-On Coaching: Provide practical guidance to product leaders and teams, helping them embrace modern practices that enhance customer outcomes and strategic clarity. Collaborative Partnership: Work alongside Heads of Business Agility to align product management maturity with agile delivery. Stakeholder Influence: Cultivate a culture of product thinking among senior leaders, emphasizing prioritization and customer focus. Maturity Assessment: Identify gaps in product management practices and recommend actionable improvements to boost overall capability. Champion Customer Insight: Ensure that decisions reflect customer needs and lifecycle stages, driving long-term product health. Key Accountabilities : Coach on product discovery, strategy, prioritization, outcome setting, and value-based decision-making. Guide teams in problem definition, customer insights, proposition development, and backlog refinement. Foster collaboration between Product Owners and Product Managers for seamless strategy execution and value realization. Support teams in understanding customer and product lifecycles to inform decision-making. Advocate for the adoption of best practices and standards in product management. What We're Looking For : Proven experience in product management or leadership, with a track record of building effective product practices. Familiarity with both enterprise and high-growth settings, understanding the nuances of pace and value creation. Strong coaching and advisory skills, with the ability to influence stakeholders at all levels, including CxOs. A solid understanding of customer needs, commercial outcomes, and the intricacies of regulated environments. Enthusiasm for customer advocacy and a focus on measurable outcomes. Your Capabilities : Deep knowledge of modern product management principles and practices. Exceptional coaching and facilitation skills, with the ability to translate product concepts into actionable changes. Strong stakeholder management skills and a natural ability to influence others. Balanced judgment in navigating the intersection of pace, control, and customer value. How to Apply : Ready to embark on this exciting journey? Click the 'Apply Now' button and submit your resume along with a brief cover letter outlining your relevant experience and why you would be the perfect fit for our team. We can't wait to meet you! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.

Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. CBRE GWS - Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. Role Summary: Collaborating within the Workplace team, the Experience Host is to embody and deliver our 5-star experience with energy, passion and presence to all staff & guests onsite. This important position sets the tone of the flow of the reception experience by creating the first human touchpoint impression with consistent, joyous and courteous moments, being responsible to support and coordinate activities related to delivery of workplace experience services for clients, where offered, including administrative support. Services may be directly performed by the company, or third-party service providers in collaboration with this position. Key Responsibilities: Provide an exceptional guest experience to all colleagues and guests. A purposeful personalisation when serving guests is where the magic happens. Have total ownership of the reception foyer and the surroundings areas to ensure the best first impression and work experience. Assists the Workplace Experience Team and CBRE community with general administrative support including all mail services, event management, desk booking, locker management etc. Requests building and/or equipment services as needed. Assists with the CBRE community on-boarding process, including new employee orientation, training, equipment and software ordering - workflow assistance and welcoming procedures and first day orientation management. Provides administrative support including meeting coordination, events, office and workplace experience equipment care, and supply management. Responds to community requests and complaints regarding Workplace Experience services. Maintains relationships with vendors that provide services and goods to the office. Ensures all vendors used have current proof of insurance and contractual documentation in place, per requirements. Ensure safety standards are met by those delivery workplace experience services; whether CBRE employees or third-party service providers. Manages facilities and office requests, follow up on all request upon completion and escalate recurring issues. Manage office and community stock and ensure system is in place to ensure optimum levels. Experience Required: Communication Skills - Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees. Financial Knowledge - Requires basic knowledge of financial terms and principles. Strategic and Interpersonal Skills - Ability to solve problems and deal with a variety of options in complex situations. IT Skills - Intermediate skills with Microsoft Office Suite products such as Word, Excel, PowerPoint, SharePoint, Outlook etc. Comfortable with and embracing of new technologies and digital tools, such as Apps, databases, work order management, social networking, cloud technologies, handheld mobile technologies and applications, and communications. Results oriented - ability to achieve business goals, with a concern for working well, surpassing standards of excellence and passion for challenges. Customer focussed - develop strong customer relationships by listening to and satisfying customer needs. Qualifications / Experience / Professional Memberships: Degree or qualifications at further education level preferable A minimum of 1 - 2 years related experience (e.g. Front Desk, Concierge, Hospitality, Room Management, or Customer Service roles) is preferred. Experience in facilities management and/or dealing with suppliers/contractors beneficial.

Aerospace Quality Manager Southend-on-Sea £50,000 - £60,000 DOE 4-Day Working Week Are you an experienced aerospace quality professional looking for your next challenge as an Aerospace Quality Manager ? We are recruiting for an exciting Aerospace Quality Manager opportunity with a well-established aerospace manufacturing business based in Southend-on-Sea. This is a fantastic opportunity for a Quality Engineer, Senior Inspector, Quality Supervisor or Team Leader looking to step into an Aerospace Quality Manager position whilst remaining hands-on and involved in day-to-day quality activities. Reporting directly to the General Manager, the Aerospace Quality Manager will be responsible for maintaining and developing the Quality Management System, leading a team of inspectors, managing FAIR activities and ensuring compliance with AS9100 and customer requirements. The Role As the Aerospace Quality Manager , you will play a key role in driving quality performance across the business whilst supporting production, customers and regulatory requirements. This is a highly varied position where no two days are the same. Responsibilities include: Managing and maintaining the AS9100 Quality Management System. Creating, reviewing and approving FAIRs and LAIRs. Supporting and administering VisualFAIR documentation. Planning and conducting internal audits. Supporting customer and external audits. Managing calibration, testing and qualification activities. Leading and supporting a small team of skilled inspectors. Reviewing engineering drawings and specifications. Driving continuous improvement initiatives. Participating in management review meetings and supporting wider business objectives. About You To be successful in this Aerospace Quality Manager role, you will have: Previous aerospace manufacturing experience. Strong knowledge of AS9100 and aerospace quality requirements. Experience completing and approving FAIRs. Internal audit experience. The ability to interpret engineering drawings and specifications. Previous leadership, supervisory or team management experience. Excellent communication and organisational skills. The ability to manage changing priorities within a busy manufacturing environment. Why Apply? This Aerospace Quality Manager position offers genuine autonomy and the opportunity to make a real impact within a growing aerospace business. The company is specifically open to ambitious quality professionals looking to step up into an Aerospace Quality Manager position and take ownership of quality activities across the site. Package £50,000 - £60,000 dependent on experience 4-day working week Monday to Thursday, 06:45am - 4:30pm 37-hour working week Christmas shutdown 16 days holiday plus bank holidays Pension scheme Health Cash Plan Life Assurance Employee Assistance Programme Retail and shopping discounts If you're an aerospace quality professional with AS9100 and FAIR experience looking for your next opportunity as an Aerospace Quality Manager, we'd love to hear from you.

Materials & Testing Engineer £35,000 - £45,000 + Training + Progression + 22 Days + Bank Holidays + Healthcare + Life Assurance Monday - Friday Bingley - Commutable from Exeter, Taunton, Axminster, Chard, Sidmouth Are you a degree-qualified Materials, Aerospace, or Mechanical Engineer with a background in materials testing or manufacturing looking to step into a technical leadership role? Do you want to join a leading group that offers flexible working hours, project management ownership, and first-class career development? Due to continued growth, my client is looking for a Materials & Testing Engineer to join their small, specialist team working out of a state-of-the-art facility near Exeter. The successful applicant will become a key problem solver within the business, leading technical investigations and performing sophisticated destructive, mechanical, and thermal testing on advanced composite materials. This is an excellent opportunity within a successful, expanding manufacturer that is at the forefront of its sector. You will be joining an experienced team within a company that prides itself on staff retention, offering the opportunity to provide technical leadership and advance your career. For more information please click apply and contact Shannon Webb - REF The Role: Hands-on laboratory testing using specialised equipment. Full project management from cradle to grave, ensuring customer testing programs are delivered on time and within budget. Acting as a technical expert for internal teams and external customers while driving technical investigations. The Candidate: Degree-qualified a relevant subject with industrial composites/adhesives experience. Practical laboratory experience with knowledge of material testing standards. Strong problem-solving skills, project management capabilities, and a able to work in the office full time. Consultant: Shannon Webb Elix Sourcing Solutions is a specialist recruiter for Engineering, IT and Science roles ranging from mid to senior level positions. Please be aware that we will only accept applications from candidates that have a valid work permit to work in the UK. By applying to this job you are confirming that you do not hold a criminal record and that you know of no legal reason why you would be ineligible for employment. Exeter Taunton Chard Sidmouth

THE COMPANY We are working in partnership with Brand Access Solutions (formerly Lyndon SGB), the UK's largest commercial scaffolding and access business. Working on some of the country's most exciting, cutting-edge construction and infrastructure projects, they are proud to be playing a part in ' Building Britain', nationwide working collaboratively with the best main contractors in the sector. JOB PURPOSE To oversee management of projects and ensure they are run and completed in accordance with the agreed contract terms, company procedures, with excellent customer service and within budget. Based out of the Birmingham Branch, you will take ownership for projects in the Midlands region. Must be flexible and willing to travel as part of the role. UK Driving License is essential. KEY RESULT AREAS Completion of contracts, within company procedures, to programme and within budget Achievement of targets set for revenue, labour costs, profit and AFR Ensure quality workmanship and customer service, with high levels of customer satisfaction Ensure compliance with company procedures The safeguarding of company equipment and materials Promote a safety culture across project teams KEY RESPONSIBILITIES Manage and give leadership to the Site Service Managers and/or site teams, including recruiting and developing individuals Monitor progress to ensure that contracts are being progressed safely, within budget and to programme Oversee the recruitment and management of site based operatives, ensuring the optimum level of skill mix is maintained, quality workmanship and superior levels of customer service are provided on site, maximum productivity is obtained and employee relations issues are resolved Ensure effective communication between the branch and site teams Attend site where required, promoting a positive image of the company to customers and employees Ensure all employees, sub-contractors and visitors are in compliance with Health and Safety policies, procedures and practice Achieve the target AFR, ensuring that any accident or near miss is properly investigated and accurately recorded Foster positive customer relationships and resolve any customer issues arising to mutual satisfaction Ensure that regular scaffold inspections are carried out to monitor compliance with safety standards Ensure all works are completed to company standards prior to hand-over Ensure that all documentation is completed accurately and to the agreed timescales, (including timesheets and handover certificates) Provide any required support to the billing process Plan material and labour requirements for new jobs. Attend pre-contract meetings Provide information to the Regional Manager and/or Operations Manager for forecasting revenue Oversee control of labour costs. Ensure action plans are implemented to reduce labour where targets are being exceeded Provide information and reports as requested by the branch and central teams Support and promote a team culture and company values KEY WORKING RELATIONSHIPS Internal : Operations Manager and Regional Manager. Liaising closely with colleagues in the branch, safety and operations teams. External: Key customer and site contacts. PERSONAL ATTRIBUTES Technical knowledge and experience working within the scaffolding sector. Sound knowledge of site work, procedures, products and the application of health and safety. Experienced in managing employees. Able to build and maintain good customer and employee relationships. High level of self discipline and a clear commitment to achieving results. Ability to work under pressure. Can remain objective when dealing with and resolving conflict.

Business Development Manager Location: Hybrid (Cardiff office available) Salary: 60,000 basic + Uncapped Commission (OTE 100,000+) Yolk Recruitment is supporting a fast-growing technology consultancy in the search for an experienced Business Development Manager to drive growth across the public sector. This is an exciting opportunity for a commercially focused sales professional with experience selling technology or digital solutions into the public sector. You'll play a pivotal role in identifying and creating new business opportunities before formal procurement begins, building long-term relationships with senior stakeholders and developing strategic partnerships that support continued growth. The role offers a blend of new business development, strategic account growth and framework engagement, making it ideal for someone who enjoys consultative sales and influencing large-scale opportunities. What you'll be doing New Business Development Identify and develop new public sector opportunities before they enter formal procurement. Build relationships with senior stakeholders including IT Directors, Heads of Digital, Chief Digital Officers and other key decision-makers. Take a consultative approach to understand customer challenges and position tailored technology solutions. Identify opportunities for direct awards, framework call-offs and pre-procurement engagements. Develop a strong pipeline of qualified opportunities across Local Authorities, Higher Education institutions and Housing Associations. Attend networking events, conferences and industry functions to build relationships and generate new business. Support bid and tender submissions where appropriate. Strategic Partnerships & Frameworks Support the organisation's growth through established public sector procurement frameworks. Develop relationships with strategic partners to create new revenue opportunities. Collaborate with internal teams on framework opportunities and partnership-led bids. Help strengthen the organisation's presence across key public sector markets. Reporting & Performance You'll be responsible for maintaining accurate sales activity and forecasting, including: Weekly pipeline reviews and revenue forecasting. Maintaining detailed CRM records, customer contacts and opportunity updates. Creating and managing strategic account plans. Tracking activity against agreed business development targets and KPIs. Providing regular commercial updates to senior leadership. What we're looking for Proven experience in Business Development, Account Management or Sales within the technology, software or digital services sector. Experience selling into public sector organisations such as Local Authorities, Higher Education or Housing Associations. A strong understanding of public sector procurement processes, frameworks and stakeholder engagement. Demonstrable success in generating new business and managing complex sales cycles. Excellent relationship-building skills with the ability to engage senior decision-makers. A consultative sales approach with strong commercial awareness. Experience managing CRM systems, sales forecasting and pipeline reporting. Self-motivated, organised and comfortable managing a remote territory. What's on offer? 60,000 basic salary Uncapped commission with realistic OTE of 100,000+ Remote or hybrid working with flexibility Opportunity to join a rapidly growing technology consultancy with ambitious expansion plans The chance to shape and grow a strategic public sector portfolio Excellent career progression opportunities within a high-growth business Collaborative and supportive team environment

Production Shift Lead Location: Cambridgeshire Salary: Up to £50,000 Fancy running your own shift like it's your own business? This is a genuine opportunity to take full ownership of a production area within a fast-growing, global food manufacturer someone who wants accountability, not just a job title. You'll be the driving force behind your shift: keeping product flowing efficiently, hitting customer spec every time, and leading a team that looks to you for direction. It's hands-on leadership coaching, managing performance, solving problems on the floor combined with the freedom to bring your own continuous improvement ideas to the table in a business that's genuinely growing. Working a Monday to Friday role with no weekends, you'll join a business with a serious international footprint. The day-to-day feel is anything but corporate. Expect real career development, the chance to work across borders if that interests you, and a culture that backs people who want to improve how things are done. What you'll need: A Continuous Improvement qualification IOSH HACCP ILM Level 3 Experience with an ERP system Confident with Microsoft Office packages Strong leadership and coaching skills, with the ability to manage performance A data-driven approach to improving quality and efficiency The resilience to stay organised and deliver under pressure Full right to work in the UK (sponsorship isn't available for this role) If you're someone who wants real ownership of a shift, not just a role on it, this is worth a conversation. Please contact Tom Fitzjohn for more information.

Fraud & Risk Manager Location: Bristol (3 days per week on-site) Salary: Up to 55k plus bonus About the Opportunity Robert Half is partnering with a successful retail and e-commerce business to recruit a Fraud & Risk Manager . This is a newly created leadership opportunity for an experienced fraud, risk, and controls professional looking to make a significant impact within a fast-paced commercial environment. Reporting into the Finance function, you will be responsible for developing and enhancing fraud prevention strategies, risk management frameworks, and financial controls across the organisation. You will play a critical role in protecting company assets, strengthening governance processes, and ensuring operational risks are effectively identified and mitigated. This position offers strong visibility across the business and regular interaction with senior stakeholders, making it an excellent opportunity for someone who combines technical expertise with strong leadership and influencing skills. Key Responsibilities Develop, implement, and continuously enhance fraud prevention, monitoring, and response frameworks. Monitor transactional activity to identify suspicious trends, unusual behaviours, and potential fraud risks. Lead fraud investigations, conduct root cause analysis, and implement corrective actions. Perform regular risk assessments and develop practical mitigation strategies. Oversee customer and supplier onboarding controls, ensuring robust due diligence and governance processes. Partner with Finance, Credit Control, Sales, Operations, IT, and Procurement teams to strengthen controls and improve processes. Design, document, and monitor internal control frameworks to support audit and compliance activities. Identify emerging fraud risks, control weaknesses, and process improvement opportunities. Build relationships with external stakeholders, including banks, payment providers, and fraud prevention partners. Prepare and present fraud, risk, and control reporting to senior management and leadership teams. Lead, develop, and mentor team members (4 x fte) responsible for fraud checks and onboarding processes. About You We're looking for a proactive and commercially minded professional with: Proven experience within fraud prevention, risk management, financial controls, or internal controls environments. Previous people management experience with the ability to coach, support, and develop teams. Strong analytical and problem-solving skills with exceptional attention to detail. Advanced Excel skills and experience using Power BI for reporting and analysis. Excellent communication and stakeholder management capabilities. The confidence to challenge, influence, and collaborate with colleagues across multiple business functions. A proactive approach to risk identification and continuous improvement. The ability to balance operational responsibilities with longer-term strategic initiatives. Experience within the e-commerce, retail or FMCG industry would be highly advantageous. If you're an experienced Fraud, Risk, Controls, or Governance professional looking for a challenging and rewarding leadership opportunity, we'd love to hear from you. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:

We are recruiting a Foot Mobile Electrician, for a world famous food and beverage brand. Growth is at the heart of everything our client does. From the freshly hand made food created each day to the way teams are supported, our client helps people grow in confidence, skills and in pursuing their unique paths. What our client is looking for Our client is seeking an experienced Multi Skilled Electrical Technician , to join their Manchester division. In this foot mobile electrician role you will be covering the following locations Liverpool Manchester Chester Leeds York You will be ideally using your own vehicle, but be able to charge all travel expenses to the company. Your Mobile Electrical Maintenance role will include: Report to the Technician Team Leader and work within a high performing team delivering electrical and general maintenance across a portfolio of North West based stores. Use your experience to complete jobs within agreed SLAs while minimising disruption to shop operations. Confidently diagnose faults and carry out repairs quickly and safely. Service and maintain electrical equipment, lighting, plugs, sockets and fittings. Carry out minor fabric repairs including painting, plaster repairs, brick slips, toilet seat replacements and furniture repairs. Work comfortably at height and use a wide range of tools and equipment. Collaborate with colleagues to complete projects on time and to specification. Use a handheld device for reporting and communicate effectively with shop teams. Travel nationwide when required. Work on a rota covering Monday to Friday 7 - 3.30 with a late shift 10.30 - 7 1 week in every 5. Weekend work is also on the rota, with time in Lieu offered. About you A qualified maintenance electrician, with a level 3 and 18th edition. At least 2 years electrical experience post qualification with experience of commercial building services maintenance. Experience of maintaining the electrics in catering equipment would be highly desirable Experience of working in a mobile role previously, ideally within similar buildings. Comfortable working independently or as part of a team in a fast paced environment. What our client offers Competitive salary and bonus scheme. A generous food & drink benefit for both on site and off site use. Up to 38 days holiday including flexi bank holidays. Free private medical cover (with optional family add on). Pension contribution matching. Life assurance, virtual GP access and healthcare cash plan. Season ticket loan, lifestyle savings and long service awards. Opportunities to support their charity foundation and make a positive impact. Development & culture Fully funded professional qualifications, leadership development and mentoring. A workplace where everyone belongs and is valued for who they are. Fast paced work with plenty of variety and skill building. Opportunities to contribute to meaningful community work through their foundation. Values Happy Teams, Happy Customers Amazing Standards Every Day Never Standing Still Doing the Right Thing Please apply now for this foot mobile electrical maintenance role in Manchester and the North of England!

Technical Product Manager - Digital Platforms & Integration Location: Epsom, Surrey (Hybrid - 2 days office / 3 days remote) Job Type: Full-Time, Permanent Industry: Financial Services / Mobility Solutions The Opportunity Are you a forward-thinking tech product leader looking to modernize how a business delivers digital solutions? We are seeking an agile-focused Technical Product Manager to sit at the heart of our ongoing digital evolution. This is an impactful role designed for someone who thrives on driving change. You will take ownership of our core platform ecosystem and integration layer, balancing strategic project delivery with ongoing business-as-usual enhancements. Rather than writing code directly, you will act as the strategic bridge-directing architecture experts and external tech vendors to bring modern application and API roadmaps to life. What You'll Be Doing Product Ownership & Strategy: Act as the main product lead across a suite of roughly 20 key applications, including flagship customer-facing mobile platforms and integration channels. Vendor & Partner Orchestration: Since software build is fully outsourced, you will partner closely with external software vendors and internal Solution Architects to convert commercial requirements into high-performing technical solutions. Agile Execution: Champion robust Agile practices to successfully manage competing demands, balancing complex roadmap projects against continuous operational BAU needs. Cross-Business Collaboration: Work closely with cross-functional leadership-including Marketing, Operations, and Regional IT-to align technical application features with broader organizational targets. Future Leadership: As our digital maturity expands, this position offers clear room for growth, with potential opportunities to expand team structures through direct line management or matrix leadership. Who We Are Looking For Agile Experience: Proven expertise managing product backlogs and platform lifecycles within established Agile frameworks. Vendor Management: Demonstrated success directing external software vendors and solution architecture partners to deliver high-quality platforms. Adaptable background: We welcome talent from a range of environments-whether you have enterprise experience, come from a software vendor background wanting to move in-house, or are emerging talent from a high-growth FinTech or tech vendor. Dual-Focus Mindset: Comfortable balancing the fast-paced demands of live production systems alongside long-term strategic projects. Strong Communicator: Skilled at translating business requirements into clear technical specifications, with the ability to influence stakeholders at all levels. Tech Governance Knowledge: Familiarity with modern API concepts, cloud-hosted platform services, and standard enterprise security/compliance frameworks. What's on Offer Flexible Working: True hybrid balance with 2 days onsite in modern Epsom offices and 3 days remote. Top-Tier Vehicle Schemes: Access to exceptional vehicle lease programs for you and your family. Industry-Leading Pension: Exceptional employer contribution rates (up to 15% match). Comprehensive Healthcare: Private medical coverage for you and your dependents, plus digital GP access and wellness allowances. Work-Life Balance: 25 days annual leave (plus purchase options), monthly personal wellbeing time, and dedicated volunteering days. Growth & Perks: Dedicated annual personal development budget, subsidised onsite dining, gym access, and regular team socials.

MS Power Platform Specialist Job Overview Location: Milton Keynes, UK (Hybrid/Remote: Required to attend the office every Wednesday; additional days can be coordinated with the customer) Employment Type: Full-time / Permanent Job Summary Seeking a Senior Specialist with 7 to 11 years of experience in the Microsoft Power Platform to design, develop, and implement Power Apps, Power Automate, and Power Pages solutions. Roles and Responsibilities Act as a trusted technical partner, providing strategic guidance and hands-on delivery support to internal teams. Lead the end-to-end implementation of Power Platform projects, ensuring timely execution and adherence to quality standards. Engage in requirements gathering, business analysis, and use case definitions for AI Agent and Copilot solutions. Translate complex business needs into scalable solution designs utilizing Copilot Studio and the Power Platform. Develop and configure AI Agents within Microsoft Copilot Studio and the wider ecosystem, focusing on topics, prompts, and conversational workflows. Integrate applications with enterprise data repositories, including Microsoft 365, SharePoint, and Dataverse. Build custom connectors and design automated workflows with Power Automate. Conduct rigorous testing, validation, code reviews, and troubleshooting to maintain high solution reliability. Align all developments with organizational governance, IT security, and compliance regulations. Facilitate deployment, rollout strategies, user adoption, and transition to Business-as-Usual (BAU) support. Monitor and optimize AI Agent performance metrics, including usage trends, user feedback, token consumption, and cost tracking. Identify and communicate technical risks, constraints, dependencies, and delivery factors to leadership and stakeholders. Contribute to establishing governance frameworks, implementation baselines, and reusable delivery models for future AI deployments. Produce comprehensive documentation, including solution architecture, design specifications, and user manuals, while training end-users to maximize adoption. Note: The customer interview process is currently anticipated to consist of one round, which will be confirmed at the earliest opportunity. Skills & Expertise Mandatory Skills: Power Platform (Power Apps, Power Automate, Power Pages) Key Tools & Specializations: Microsoft Copilot Studio Agentic AI & Conversational Agents Power Platform Ecosystem AI Builder Enterprise AI Integration Generative AI Solution Design Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.