Halton Borough Council's Planning Policy team is looking for an experienced and motivated Principal Planning Policy Officer to join its small and collaborative team. This is an exciting opportunity to play a key role in shaping the future development of Halton. You will be responsible for helping to maintain the current Delivery and Allocations Local Plan (DALP) while contributing to the development of a new revised Local Plan. Working within the context of the National Planning Policy Framework (NPPF) and Planning Practice Guidance (PPG), you will help ensure that Halton's planning policies support the Council's aspirations for growth across the borough, whilst also contributing to the wider ambitions of the Liverpool City Region . You will bring substantial experience in planning policy and Local Plan preparation, together with the ability to provide professional advice, lead projects and support the development of more junior members of the team. Key Responsibilities As Principal Planning Policy Officer, you will: Act as a principal adviser to the Council on a range of planning policy matters, developing and implementing work programmes aligned with service objectives. Take day-to-day responsibility for supervising Planning Policy and Assistant Planning Policy Officers, providing advice, guidance and on-the-job support. Allocate and oversee work in agreement with the Lead Planning Policy Officer and Service Manager for Planning Policy and Transport Strategy. Lead multidisciplinary and multi-agency project teams to deliver agreed work programmes. Contribute to the preparation, review and development of Local Plans, including undertaking site assessments. Apply your knowledge of the NPPF and PPG to the development and monitoring of Local Plans. Undertake or commission research and evidence gathering to support policy and strategy development. Consult and engage with Council departments, partners, residents, service users and other stakeholders. Develop and promote strategies, policies, procedures and action plans. Establish systems to monitor the progress and effectiveness of policies and strategies. Keep up to date with current and forthcoming legislation, guidance and policy developments, assessing their implications for Halton. Develop effective partnership working and support the development and management of strategic partnerships where required. Identify resource implications associated with policy implementation and contribute to budget preparation, funding bids and partnership funding processes. Contribute to corporate policies and processes, including business continuity, risk assessments, equality impact assessments and service plans. Prepare and present reports to senior managers, elected members and partners. Represent the Council at external meetings, partnerships and other relevant forums. Promote equality, diversity and inclusion across the Council and wider community. About You We are looking for an experienced planning professional with substantial experience in planning policy and Local Plan development . You will ideally have: An RTPI-accredited Planning Degree . A Master's Degree in Town and Country Planning or equivalent. MRTPI membership . Significant experience working in planning policy. Experience of Local Plan development from conception through to adoption. Experience of planning policy development and preparation of evidence-based policies. Experience of Local Plan site assessments. Strong working knowledge of the NPPF and Planning Practice Guidance (PPG) . Strong research, analytical and report-writing skills. The ability to interpret complex information and communicate it clearly to a range of audiences. Experience of community engagement and consultation. Strong project management and organisational skills. The ability to manage your own workload and work effectively to deadlines. Experience of supporting, mentoring or supervising junior colleagues. Excellent communication and partnership-working skills. A commitment to maintaining your professional knowledge and supporting the development of others. A full driving licence and access to a vehicle are essential, as the role involves regular travel across the borough and, on occasion, further afield. Reasonable adjustments will be considered where appropriate in accordance with the Equality Act. Why Join Halton Borough Council? This is a fantastic opportunity to make a meaningful contribution to the future growth and development of Halton, working on strategic planning policy that will shape the borough for years to come. You will join a supportive and collaborative Planning Policy team where your expertise will be valued, whilst having the opportunity to work on significant Local Plan and policy development projects. Connect2Halton is a trading style of Halton & Kent Commercial Services LLP- A joint venture between Halton Borough Council & Commercial Services Kent Ltd. Connect2Halton is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Aug 11, 2026
Seasonal
Halton Borough Council's Planning Policy team is looking for an experienced and motivated Principal Planning Policy Officer to join its small and collaborative team. This is an exciting opportunity to play a key role in shaping the future development of Halton. You will be responsible for helping to maintain the current Delivery and Allocations Local Plan (DALP) while contributing to the development of a new revised Local Plan. Working within the context of the National Planning Policy Framework (NPPF) and Planning Practice Guidance (PPG), you will help ensure that Halton's planning policies support the Council's aspirations for growth across the borough, whilst also contributing to the wider ambitions of the Liverpool City Region . You will bring substantial experience in planning policy and Local Plan preparation, together with the ability to provide professional advice, lead projects and support the development of more junior members of the team. Key Responsibilities As Principal Planning Policy Officer, you will: Act as a principal adviser to the Council on a range of planning policy matters, developing and implementing work programmes aligned with service objectives. Take day-to-day responsibility for supervising Planning Policy and Assistant Planning Policy Officers, providing advice, guidance and on-the-job support. Allocate and oversee work in agreement with the Lead Planning Policy Officer and Service Manager for Planning Policy and Transport Strategy. Lead multidisciplinary and multi-agency project teams to deliver agreed work programmes. Contribute to the preparation, review and development of Local Plans, including undertaking site assessments. Apply your knowledge of the NPPF and PPG to the development and monitoring of Local Plans. Undertake or commission research and evidence gathering to support policy and strategy development. Consult and engage with Council departments, partners, residents, service users and other stakeholders. Develop and promote strategies, policies, procedures and action plans. Establish systems to monitor the progress and effectiveness of policies and strategies. Keep up to date with current and forthcoming legislation, guidance and policy developments, assessing their implications for Halton. Develop effective partnership working and support the development and management of strategic partnerships where required. Identify resource implications associated with policy implementation and contribute to budget preparation, funding bids and partnership funding processes. Contribute to corporate policies and processes, including business continuity, risk assessments, equality impact assessments and service plans. Prepare and present reports to senior managers, elected members and partners. Represent the Council at external meetings, partnerships and other relevant forums. Promote equality, diversity and inclusion across the Council and wider community. About You We are looking for an experienced planning professional with substantial experience in planning policy and Local Plan development . You will ideally have: An RTPI-accredited Planning Degree . A Master's Degree in Town and Country Planning or equivalent. MRTPI membership . Significant experience working in planning policy. Experience of Local Plan development from conception through to adoption. Experience of planning policy development and preparation of evidence-based policies. Experience of Local Plan site assessments. Strong working knowledge of the NPPF and Planning Practice Guidance (PPG) . Strong research, analytical and report-writing skills. The ability to interpret complex information and communicate it clearly to a range of audiences. Experience of community engagement and consultation. Strong project management and organisational skills. The ability to manage your own workload and work effectively to deadlines. Experience of supporting, mentoring or supervising junior colleagues. Excellent communication and partnership-working skills. A commitment to maintaining your professional knowledge and supporting the development of others. A full driving licence and access to a vehicle are essential, as the role involves regular travel across the borough and, on occasion, further afield. Reasonable adjustments will be considered where appropriate in accordance with the Equality Act. Why Join Halton Borough Council? This is a fantastic opportunity to make a meaningful contribution to the future growth and development of Halton, working on strategic planning policy that will shape the borough for years to come. You will join a supportive and collaborative Planning Policy team where your expertise will be valued, whilst having the opportunity to work on significant Local Plan and policy development projects. Connect2Halton is a trading style of Halton & Kent Commercial Services LLP- A joint venture between Halton Borough Council & Commercial Services Kent Ltd. Connect2Halton is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Halton Borough Council is looking for an experienced and motivated Lead Officer - Planning & Transport Policy to join its Planning and Transport Strategy team. This is a senior opportunity to take a leading role in the development and delivery of Halton's new Local Plan , ensuring that planning and transport policies reflect the latest legislation, regulations and national guidance whilst supporting the Council's ambitions for the future of the borough. Reporting to the Service Manager - Planning and Transport Strategy , you will lead and manage a small team of policy planners responsible for the development, production and maintenance of planning and transport policy and strategy documents, including the Local Development Framework. You will play a key role in leading the production of Local Plan and policy documents, monitoring their implementation and ensuring that the Council's policy function is delivered effectively. You will also provide professional planning policy advice to senior management, elected Members, Council committees and external partners. This is an excellent opportunity for an experienced planning professional with strong leadership and Local Authority experience to make a significant contribution to the future development of Halton. Key Responsibilities As Lead Officer - Planning & Transport Policy, you will: Lead the preparation and delivery of the new Local Plan, including consultation, examination, adoption, presentation, monitoring and review. Lead the development and maintenance of the Local Development Framework and associated Development Plan Documents. Manage and oversee the production of planning and transport policy and strategy documents. Prepare, monitor and review operational work programmes and project plans. Work proactively with Council departments and external partnerships on policy areas that cross organisational boundaries. Lead, manage and support a small team of planning policy professionals. Monitor team performance and establish clear targets and objectives to ensure continuous service improvement. Regularly monitor, evaluate and report on team and service performance. Support, motivate and develop team members to deliver the Council's policy objectives. Deputise for the Service Manager and Head of Service when required. Attend Council, committee, public and other relevant meetings, including occasional evening and weekend meetings. Coordinate internal training and ensure colleagues are kept informed of evolving and new planning regulations, legislation and policy. Lead and participate in cross-departmental working parties and project teams. Represent the Council at meetings with external bodies, agencies, partners and other stakeholders. Represent the Council at public inquiries where appropriate. Provide professional planning policy advice to elected Members, Boards, working groups, senior management and partners. Undertake or commission research to develop a robust evidence base for planning and transport policy and strategy. Build and maintain positive relationships with internal and external stakeholders at both local and regional level. Network effectively with other authorities, agencies, departments and relevant organisations to ensure information and best practice are shared. Respond constructively and within appropriate timescales to enquiries, complaints and Freedom of Information requests. Undertake any other duties and responsibilities appropriate to the level and nature of the role. About You We are looking for an experienced planning professional who can demonstrate strong leadership, technical expertise and the ability to operate confidently within a Local Authority environment. You will ideally have: A degree or equivalent qualification relevant to the area of responsibility and be eligible for membership of the Royal Town Planning Institute (RTPI) , or equivalent relevant professional experience within a Local Authority setting. Significant experience working within planning policy, ideally with experience of Local Plan development and delivery. Experience of working with elected Members and senior management. Proven people management experience, with the ability to motivate, develop and support staff. Strong project and programme management skills. Experience of budget management, including the ability to secure additional funding and make effective use of available resources. Detailed specialist knowledge and understanding of relevant planning legislation, regulations, standards, specifications and codes. A strong understanding of current and emerging planning policy and legislative developments. Excellent written, verbal and presentation skills. The confidence and ability to represent the Council effectively at meetings, committees, public inquiries and with external organisations. Strong organisational skills and the ability to manage competing priorities and deadlines. The ability to build effective relationships and work collaboratively across departments and organisations. Essential Requirement As the role involves regular travel across the borough and occasionally further afield, a full driving licence and access to a vehicle are essential . Where appropriate, reasonable adjustments will be made in accordance with the provisions of the Equality Act. Why Join Halton Borough Council? This is a fantastic opportunity to take a senior role in shaping the future of planning and transport policy across Halton. You will be responsible for leading a key policy function, managing a dedicated team and playing a central role in the development and delivery of the Council's new Local Plan. The role also provides the opportunity to work closely with elected Members, senior leaders, regional partners and external organisations on strategic issues affecting the borough. If you are an experienced planning professional looking for a challenging and rewarding opportunity where you can make a real impact, we would love to hear from you. Connect2Halton is a trading style of Halton & Kent Commercial Services LLP- A joint venture between Halton Borough Council & Commercial Services Kent Ltd. Connect2Halton is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Aug 11, 2026
Seasonal
Halton Borough Council is looking for an experienced and motivated Lead Officer - Planning & Transport Policy to join its Planning and Transport Strategy team. This is a senior opportunity to take a leading role in the development and delivery of Halton's new Local Plan , ensuring that planning and transport policies reflect the latest legislation, regulations and national guidance whilst supporting the Council's ambitions for the future of the borough. Reporting to the Service Manager - Planning and Transport Strategy , you will lead and manage a small team of policy planners responsible for the development, production and maintenance of planning and transport policy and strategy documents, including the Local Development Framework. You will play a key role in leading the production of Local Plan and policy documents, monitoring their implementation and ensuring that the Council's policy function is delivered effectively. You will also provide professional planning policy advice to senior management, elected Members, Council committees and external partners. This is an excellent opportunity for an experienced planning professional with strong leadership and Local Authority experience to make a significant contribution to the future development of Halton. Key Responsibilities As Lead Officer - Planning & Transport Policy, you will: Lead the preparation and delivery of the new Local Plan, including consultation, examination, adoption, presentation, monitoring and review. Lead the development and maintenance of the Local Development Framework and associated Development Plan Documents. Manage and oversee the production of planning and transport policy and strategy documents. Prepare, monitor and review operational work programmes and project plans. Work proactively with Council departments and external partnerships on policy areas that cross organisational boundaries. Lead, manage and support a small team of planning policy professionals. Monitor team performance and establish clear targets and objectives to ensure continuous service improvement. Regularly monitor, evaluate and report on team and service performance. Support, motivate and develop team members to deliver the Council's policy objectives. Deputise for the Service Manager and Head of Service when required. Attend Council, committee, public and other relevant meetings, including occasional evening and weekend meetings. Coordinate internal training and ensure colleagues are kept informed of evolving and new planning regulations, legislation and policy. Lead and participate in cross-departmental working parties and project teams. Represent the Council at meetings with external bodies, agencies, partners and other stakeholders. Represent the Council at public inquiries where appropriate. Provide professional planning policy advice to elected Members, Boards, working groups, senior management and partners. Undertake or commission research to develop a robust evidence base for planning and transport policy and strategy. Build and maintain positive relationships with internal and external stakeholders at both local and regional level. Network effectively with other authorities, agencies, departments and relevant organisations to ensure information and best practice are shared. Respond constructively and within appropriate timescales to enquiries, complaints and Freedom of Information requests. Undertake any other duties and responsibilities appropriate to the level and nature of the role. About You We are looking for an experienced planning professional who can demonstrate strong leadership, technical expertise and the ability to operate confidently within a Local Authority environment. You will ideally have: A degree or equivalent qualification relevant to the area of responsibility and be eligible for membership of the Royal Town Planning Institute (RTPI) , or equivalent relevant professional experience within a Local Authority setting. Significant experience working within planning policy, ideally with experience of Local Plan development and delivery. Experience of working with elected Members and senior management. Proven people management experience, with the ability to motivate, develop and support staff. Strong project and programme management skills. Experience of budget management, including the ability to secure additional funding and make effective use of available resources. Detailed specialist knowledge and understanding of relevant planning legislation, regulations, standards, specifications and codes. A strong understanding of current and emerging planning policy and legislative developments. Excellent written, verbal and presentation skills. The confidence and ability to represent the Council effectively at meetings, committees, public inquiries and with external organisations. Strong organisational skills and the ability to manage competing priorities and deadlines. The ability to build effective relationships and work collaboratively across departments and organisations. Essential Requirement As the role involves regular travel across the borough and occasionally further afield, a full driving licence and access to a vehicle are essential . Where appropriate, reasonable adjustments will be made in accordance with the provisions of the Equality Act. Why Join Halton Borough Council? This is a fantastic opportunity to take a senior role in shaping the future of planning and transport policy across Halton. You will be responsible for leading a key policy function, managing a dedicated team and playing a central role in the development and delivery of the Council's new Local Plan. The role also provides the opportunity to work closely with elected Members, senior leaders, regional partners and external organisations on strategic issues affecting the borough. If you are an experienced planning professional looking for a challenging and rewarding opportunity where you can make a real impact, we would love to hear from you. Connect2Halton is a trading style of Halton & Kent Commercial Services LLP- A joint venture between Halton Borough Council & Commercial Services Kent Ltd. Connect2Halton is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
About the job Job summary Reporting to the Director General, CDIO, the Director of Resilience provides enterprise leadership across HMRC, ensuring that resilience, business continuity, contingency planning and crisis management are embedded within governance, operations and decision-making across the department. Working closely with the Chief Security Officer, the role forms part of HMRC's wider Security and Resilience leadership arrangements. The Director will lead the Resilience Directorate, responsible for enterprise resilience, business continuity, crisis management and organisational preparedness across HMRC. Job description Strategic Leadership & Accountability Lead and Mature the Operating Model: Provide strategic leadership for business continuity, crisis management and resilience arrangements, ensuring governance and accountability remain effective. Strengthen Organisational Capability: Develop the processes, tools, systems and professional expertise needed to support preparedness and response. Drive Continuous Improvement: Use insight, threat intelligence and lessons learned to strengthen resilience capability and address emerging risks. Promote a Culture of Resilience: Lead engagement and awareness activity to ensure resilience ownership and accountability is embedded across HMRC. Provide Assurance of Maturity: Oversee internal and external assurance activity, including alignment with ISO 22301 and other recognised standards. Crisis Management Leadership: Provide strategic leadership during crisis situations, ensuring effective activation of business continuity, recovery and response arrangements. Command Arrangements: Maintain, develop and oversee Gold, Silver and Bronze command structures, ensuring clear responsibilities, escalation pathways and effective mobilisation of resources. Integrated Resilience Framework: Lead the continued development and embedding of contingency planning, business continuity, disaster recovery and crisis response arrangements. Scenario Planning and Testing: Oversee resilience exercises, playbooks and assurance activity to strengthen organisational readiness and response capability. Business Continuity Assurance: Ensure critical business services are supported by effective and regularly tested continuity arrangements. Strategic Leadership: Provide expert advice and assurance to Ministers, Permanent Secretaries, ExCom and the HMRC Board on resilience risks, preparedness and organisational capability. Strategic Influence and Collaboration: The Director of Resilience operates at the strategic centre of HMRC's resilience capability, providing expert advice and assurance to senior leaders and governance forums. Internal Influence: Work with Ministers, Permanent Secretaries, ExCom, the HMRC Board and senior leaders across lines of business to embed resilience within strategic planning, operational delivery and enterprise risk management. External Collaboration: Represent HMRC in cross-government resilience and crisis management forums, building trusted relationships with government departments, agencies, suppliers and delivery partners and contributing to wider resilience capability across government. Communication and Impact: Translate complex resilience issues into clear, credible advice that supports effective decision-making before, during and after disruption. Person specification The successful applicant will need to demonstrate the right senior-level experience, relevant qualifications and effective delivery against the following essential criteria: Strategic Leadership and Delivery: Proven ability to lead complex organisations through change and deliver sustainable outcomes across organisational boundaries. Resilience, Crisis, Contingency and Continuity Leadership: Experience of leading resilience, crisis management, business continuity or recovery arrangements in a complex operational environment. Building Organisational Capability: Experience of strengthening organisational capability through planning, preparedness, assurance, continuous improvement and organisational learning. Stakeholder Engagement and Influence: Exceptional communication and influencing skills, with the ability to build credibility and secure commitment from Ministers, boards, senior leaders, operational teams and external partners. Government and External Collaboration: Experience of building effective partnerships across government, industry and external organisations to deliver strategic outcomes. Qualifications, Frameworks and Assurance: Relevant professional qualifications, or equivalent expertise, and knowledge of recognised resilience, continuity, risk management or assurance frameworks. Benefits Alongside your salary of £105,000, HM Revenue and Customs contributes £30,418 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). Pension Your Civil Service pension is a valuable part of your total reward and is one of your biggest benefits. When you join the Civil Service, you get access to the alpha pension with a generous employer contribution of 28.97% and some of the lowest member contributions in the public sector. Please visit Civil Service Pension Scheme for more information. Annual Leave and Bank Holiday Allowance 25 days annual leave, increasing to 30 days after 5 years' service (allowance pro-rata for part-time colleagues). This is complemented by one days paid privilege leave to mark the King's Birthday and is in addition to your public holidays. Equality, Diversity & Inclusion The Civil Service values and supports all its employees. At HMRC we want to create great places to work that are welcoming to all - where there is a strong sense of belonging and community. We embed inclusion in everything we do. Senior Civil Servants play a crucial role in promoting and maintaining inclusive behaviours, addressing disparities and reporting progress. Our HMRC equality objectives describe how we are working to become a more inclusive and representative organisation reflective of our values. Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details Selection Panel Tony Poulter Civil Service Commissioner & Chair Daljit Rehal, HMRC Director General CDIO / vacancy holder Helen Pickles, HMRC Chief People Officer & Director General, People and Place Group Myrtle Lloyd, Director General, Customer Services Group, HMRC Shortlist The panel will assess the evidence provided in your CV and statement. Candidates whose applications best meet the essential criteria will be selected for interview. HMRC is a Disability Confident leader and guarantees to interview candidates applying under the Disability Confident Scheme who successfully meet the minimum selection criteria outlined in the person specification. Due Diligence Candidates should declare any perceived conflicts of interest at application, and this may be discussed with you at interview. Informal Conversation Shortlisted candidates will have the opportunity to speak to the vacancy holder or nominated senior leader. This is an informal discussion to allow you to learn more about the role and is not part of the assessment process. Assessment If shortlisted, you will take part in the following assessments: Individual Leadership Assessment - a combination of psychometric assessments. Staff Engagement Exercise - a presentation and Q&A with a representative staff group from across HMRC. Assessments are designed to support the panel's decision-making and highlight areas for further exploration at interview. They do not result in a pass or fail decision. Interview You will attend a panel interview for a more in-depth discussion of your previous experience and professional competence. This will include a 5-minute verbal presentation; further information will be issued in advance. Interviews are expected to take place in person in London. Offer and Feedback Unfortunately, due to the anticipated number of applicants for this role, we are unable to provide feedback to those not successful at shortlist stage. Candidates who are shortlisted and attend an interview will be offered feedback from a member of the interview panel. We will also send you a copy of the report for any assessment you have undergone. Feedback will only be provided if you attend an interview or assessment. This role has a minimum assignment duration of 3 years . click apply for full job details
Aug 11, 2026
Full time
About the job Job summary Reporting to the Director General, CDIO, the Director of Resilience provides enterprise leadership across HMRC, ensuring that resilience, business continuity, contingency planning and crisis management are embedded within governance, operations and decision-making across the department. Working closely with the Chief Security Officer, the role forms part of HMRC's wider Security and Resilience leadership arrangements. The Director will lead the Resilience Directorate, responsible for enterprise resilience, business continuity, crisis management and organisational preparedness across HMRC. Job description Strategic Leadership & Accountability Lead and Mature the Operating Model: Provide strategic leadership for business continuity, crisis management and resilience arrangements, ensuring governance and accountability remain effective. Strengthen Organisational Capability: Develop the processes, tools, systems and professional expertise needed to support preparedness and response. Drive Continuous Improvement: Use insight, threat intelligence and lessons learned to strengthen resilience capability and address emerging risks. Promote a Culture of Resilience: Lead engagement and awareness activity to ensure resilience ownership and accountability is embedded across HMRC. Provide Assurance of Maturity: Oversee internal and external assurance activity, including alignment with ISO 22301 and other recognised standards. Crisis Management Leadership: Provide strategic leadership during crisis situations, ensuring effective activation of business continuity, recovery and response arrangements. Command Arrangements: Maintain, develop and oversee Gold, Silver and Bronze command structures, ensuring clear responsibilities, escalation pathways and effective mobilisation of resources. Integrated Resilience Framework: Lead the continued development and embedding of contingency planning, business continuity, disaster recovery and crisis response arrangements. Scenario Planning and Testing: Oversee resilience exercises, playbooks and assurance activity to strengthen organisational readiness and response capability. Business Continuity Assurance: Ensure critical business services are supported by effective and regularly tested continuity arrangements. Strategic Leadership: Provide expert advice and assurance to Ministers, Permanent Secretaries, ExCom and the HMRC Board on resilience risks, preparedness and organisational capability. Strategic Influence and Collaboration: The Director of Resilience operates at the strategic centre of HMRC's resilience capability, providing expert advice and assurance to senior leaders and governance forums. Internal Influence: Work with Ministers, Permanent Secretaries, ExCom, the HMRC Board and senior leaders across lines of business to embed resilience within strategic planning, operational delivery and enterprise risk management. External Collaboration: Represent HMRC in cross-government resilience and crisis management forums, building trusted relationships with government departments, agencies, suppliers and delivery partners and contributing to wider resilience capability across government. Communication and Impact: Translate complex resilience issues into clear, credible advice that supports effective decision-making before, during and after disruption. Person specification The successful applicant will need to demonstrate the right senior-level experience, relevant qualifications and effective delivery against the following essential criteria: Strategic Leadership and Delivery: Proven ability to lead complex organisations through change and deliver sustainable outcomes across organisational boundaries. Resilience, Crisis, Contingency and Continuity Leadership: Experience of leading resilience, crisis management, business continuity or recovery arrangements in a complex operational environment. Building Organisational Capability: Experience of strengthening organisational capability through planning, preparedness, assurance, continuous improvement and organisational learning. Stakeholder Engagement and Influence: Exceptional communication and influencing skills, with the ability to build credibility and secure commitment from Ministers, boards, senior leaders, operational teams and external partners. Government and External Collaboration: Experience of building effective partnerships across government, industry and external organisations to deliver strategic outcomes. Qualifications, Frameworks and Assurance: Relevant professional qualifications, or equivalent expertise, and knowledge of recognised resilience, continuity, risk management or assurance frameworks. Benefits Alongside your salary of £105,000, HM Revenue and Customs contributes £30,418 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). Pension Your Civil Service pension is a valuable part of your total reward and is one of your biggest benefits. When you join the Civil Service, you get access to the alpha pension with a generous employer contribution of 28.97% and some of the lowest member contributions in the public sector. Please visit Civil Service Pension Scheme for more information. Annual Leave and Bank Holiday Allowance 25 days annual leave, increasing to 30 days after 5 years' service (allowance pro-rata for part-time colleagues). This is complemented by one days paid privilege leave to mark the King's Birthday and is in addition to your public holidays. Equality, Diversity & Inclusion The Civil Service values and supports all its employees. At HMRC we want to create great places to work that are welcoming to all - where there is a strong sense of belonging and community. We embed inclusion in everything we do. Senior Civil Servants play a crucial role in promoting and maintaining inclusive behaviours, addressing disparities and reporting progress. Our HMRC equality objectives describe how we are working to become a more inclusive and representative organisation reflective of our values. Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details Selection Panel Tony Poulter Civil Service Commissioner & Chair Daljit Rehal, HMRC Director General CDIO / vacancy holder Helen Pickles, HMRC Chief People Officer & Director General, People and Place Group Myrtle Lloyd, Director General, Customer Services Group, HMRC Shortlist The panel will assess the evidence provided in your CV and statement. Candidates whose applications best meet the essential criteria will be selected for interview. HMRC is a Disability Confident leader and guarantees to interview candidates applying under the Disability Confident Scheme who successfully meet the minimum selection criteria outlined in the person specification. Due Diligence Candidates should declare any perceived conflicts of interest at application, and this may be discussed with you at interview. Informal Conversation Shortlisted candidates will have the opportunity to speak to the vacancy holder or nominated senior leader. This is an informal discussion to allow you to learn more about the role and is not part of the assessment process. Assessment If shortlisted, you will take part in the following assessments: Individual Leadership Assessment - a combination of psychometric assessments. Staff Engagement Exercise - a presentation and Q&A with a representative staff group from across HMRC. Assessments are designed to support the panel's decision-making and highlight areas for further exploration at interview. They do not result in a pass or fail decision. Interview You will attend a panel interview for a more in-depth discussion of your previous experience and professional competence. This will include a 5-minute verbal presentation; further information will be issued in advance. Interviews are expected to take place in person in London. Offer and Feedback Unfortunately, due to the anticipated number of applicants for this role, we are unable to provide feedback to those not successful at shortlist stage. Candidates who are shortlisted and attend an interview will be offered feedback from a member of the interview panel. We will also send you a copy of the report for any assessment you have undergone. Feedback will only be provided if you attend an interview or assessment. This role has a minimum assignment duration of 3 years . click apply for full job details
Aatom Recruitment is looking for Principal Enforcement Officer on behalf of a Local Authority. Job Title: Principal Enforcement Officer Contract Duration: 3 Months Hours Per Week: 36 Main Purpose of the Job: To lead and deliver complex housing enforcement activities and investigations to ensure compliance with housing legislation, licensing requirements, and regulatory standards in the private rented sector. To provide expert advice, guidance and support on housing enforcement matters, protecting residents from poor housing conditions, unlawful housing practices and associated risks to health, safety and wellbeing, while contributing to the Council's strategic housing and community safety objectives. Main Responsibilities / Accountabilities / Key Results Areas The postholder will be expected to effectively deliver the following responsibilities and outcomes: Lead on the investigation and enforcement of complex housing cases involving breaches of housing legislation, licensing conditions, property standards and management regulations. Provide specialist advice and guidance to managers, senior officers, elected Members and partner agencies on housing enforcement legislation, policy and procedure. Ensure that enforcement decisions are evidence-based, proportionate, consistent and compliant with relevant legislation, statutory guidance, Council policies and procedures. Conduct inspections of residential premises, including Houses in Multiple Occupation (HMOs), licensed properties and privately rented accommodation, identifying hazards and determining appropriate interventions. Prepare, serve and monitor statutory notices, civil penalties, prohibition orders, improvement notices, emergency remedial actions and other formal enforcement measures as appropriate. Lead and undertake investigations into housing offences, including breaches of the Housing Act 2004, Management of Houses in Multiple Occupation Regulations, licensing schemes and associated legislation. Prepare detailed reports, witness statements, prosecution files and evidential records for legal proceedings, ensuring compliance with criminal procedure and evidential requirements. Represent the Council in court proceedings, tribunals, interviews under caution, public inquiries and other formal hearings as required. Work closely with Legal Services to progress prosecutions, appeals, injunctions, rent repayment orders and other enforcement actions. Develop and maintain effective partnerships with internal and external stakeholders to support coordinated enforcement activity and improve outcomes for residents. Undertake the general work of a Principal Enforcement Officer (Housing Enforcement) including: Managing a substantial caseload of complex enforcement investigations, operating with a high degree of autonomy and professional judgement. Planning, coordinating and delivering enforcement activities in accordance with service priorities, performance targets and statutory obligations. Conducting site inspections, property surveys and evidence-gathering exercises to assess compliance with legislative and licensing requirements. Undertaking interviews under caution and gathering evidence in accordance with the Police and Criminal Evidence Act (PACE) and associated codes of practice. Preparing enforcement notices, legal documentation, schedules of works and prosecution files to the required evidential standards. Instructing and liaising with Legal Services, Counsel and external experts where appropriate, ensuring effective progression of legal proceedings. Attending court, tribunal and appeal hearings, giving professional evidence and representing the Council's interests as required. Providing technical advice, training and guidance to colleagues, internal departments, elected Members and external stakeholders. Monitoring and reviewing compliance with statutory notices, licence conditions and enforcement actions, taking further action where necessary. Maintaining accurate records and making effective use of case management systems, databases and regulatory enforcement software.
Aug 11, 2026
Contractor
Aatom Recruitment is looking for Principal Enforcement Officer on behalf of a Local Authority. Job Title: Principal Enforcement Officer Contract Duration: 3 Months Hours Per Week: 36 Main Purpose of the Job: To lead and deliver complex housing enforcement activities and investigations to ensure compliance with housing legislation, licensing requirements, and regulatory standards in the private rented sector. To provide expert advice, guidance and support on housing enforcement matters, protecting residents from poor housing conditions, unlawful housing practices and associated risks to health, safety and wellbeing, while contributing to the Council's strategic housing and community safety objectives. Main Responsibilities / Accountabilities / Key Results Areas The postholder will be expected to effectively deliver the following responsibilities and outcomes: Lead on the investigation and enforcement of complex housing cases involving breaches of housing legislation, licensing conditions, property standards and management regulations. Provide specialist advice and guidance to managers, senior officers, elected Members and partner agencies on housing enforcement legislation, policy and procedure. Ensure that enforcement decisions are evidence-based, proportionate, consistent and compliant with relevant legislation, statutory guidance, Council policies and procedures. Conduct inspections of residential premises, including Houses in Multiple Occupation (HMOs), licensed properties and privately rented accommodation, identifying hazards and determining appropriate interventions. Prepare, serve and monitor statutory notices, civil penalties, prohibition orders, improvement notices, emergency remedial actions and other formal enforcement measures as appropriate. Lead and undertake investigations into housing offences, including breaches of the Housing Act 2004, Management of Houses in Multiple Occupation Regulations, licensing schemes and associated legislation. Prepare detailed reports, witness statements, prosecution files and evidential records for legal proceedings, ensuring compliance with criminal procedure and evidential requirements. Represent the Council in court proceedings, tribunals, interviews under caution, public inquiries and other formal hearings as required. Work closely with Legal Services to progress prosecutions, appeals, injunctions, rent repayment orders and other enforcement actions. Develop and maintain effective partnerships with internal and external stakeholders to support coordinated enforcement activity and improve outcomes for residents. Undertake the general work of a Principal Enforcement Officer (Housing Enforcement) including: Managing a substantial caseload of complex enforcement investigations, operating with a high degree of autonomy and professional judgement. Planning, coordinating and delivering enforcement activities in accordance with service priorities, performance targets and statutory obligations. Conducting site inspections, property surveys and evidence-gathering exercises to assess compliance with legislative and licensing requirements. Undertaking interviews under caution and gathering evidence in accordance with the Police and Criminal Evidence Act (PACE) and associated codes of practice. Preparing enforcement notices, legal documentation, schedules of works and prosecution files to the required evidential standards. Instructing and liaising with Legal Services, Counsel and external experts where appropriate, ensuring effective progression of legal proceedings. Attending court, tribunal and appeal hearings, giving professional evidence and representing the Council's interests as required. Providing technical advice, training and guidance to colleagues, internal departments, elected Members and external stakeholders. Monitoring and reviewing compliance with statutory notices, licence conditions and enforcement actions, taking further action where necessary. Maintaining accurate records and making effective use of case management systems, databases and regulatory enforcement software.
We are recruiting for a Deputy Director (Operations and Business Development) for The Burton at Bideford. Application deadline: 10am, Tuesday 1 September 2026. See the full recruitment pack here. Full details available on our website. The Deputy Director (Operations and Business Development) is a new senior leadership role that will work in close partnership with the Director and Board of Trustees to improve strategic effectiveness and sustainable growth. Created to support the next stage in The Burton's development, this role will translate strategic ambition into practical delivery, ensuring the organisation has the leadership, systems and operational capability needed to achieve its long-term goals. The Deputy Director will lead organisational planning, internal operations, financial planning and performance, while supporting business development, commercial activity and income growth. They will oversee the systems, processes and infrastructure that enable The Burton to operate effectively, make informed decisions and deliver its ambitions. Job Details Job Title: Deputy Director (Operations and Business Development) Contract: Full time (37.5 hours per week) Duration: Two-year fixed-term contract. We hope this role will become a permanent part of our senior leadership team, subject to securing sustainable funding. There is a three-month probationary period. Salary: £45,000 per year Hours: The Burton works on a 7-day rota and the hours can be worked flexibly over the full week dependent on operational need. Some weekend and evening work will be required on a rota basis. Location: The Burton at Bideford, EX39 2QQ. Occasional flexible/home-working is offered but the majority of the working week will be at The Burton. Responsible to: Director Responsible for: Commercial Operations Manager, Finance Officer, Operations and Front of House Coordinator-day rota and the hours can be worked flexibly over the full week dependent on operational need. Some weekend and evening work will be required on a rota basis. Person Specification Potential applicants may already be in a similar role or feel ready to take the next step in developing their careers and contributing to an ambitious organisation at a pivotal moment of its journey. Experience of working within the arts or charity sector may be an advantage to this role but is not a requirement - we are excited to explore transferable skills from other sectors. You do not need to meet all of the person specification but we are excited to meet candidates with: Significant experience in operations, business development and/or a senior leadership role. An ability to translate strategy into practical delivery, balancing competing priorities within a small or medium-sized organisation. Demonstrable experience contributing to organisational planning, budgeting and performance management. Confidence using financial information, budgets and management reporting to support decisions. Experience supporting income generation through commercial activity, partnerships, fundraising or business development. Experience leading, supporting and developing teams and creating collaborative working cultures. An understanding of HR process and experience in policy development. Experience as a designated safeguarding lead or a willingness to complete a level three safeguarding training and undergo an enhanced DBS check. A track record of improving systems, processes or ways of working to increase organisational effectiveness. Strong communication, relationship-building and influencing skills with a range of stakeholders. An understanding of governance, risk and compliance within a charity, public or mission-led environment. Experience working in museums, galleries, charities, visitor economy, public sector or mission-led organisations. An understanding of charity finance, restricted/designated funding, grant reporting and project accounting. Part-qualified or qualified finance qualification (for example AAT Level 4, CIMA, ACCA, ACA) or equivalent professional experience with an understanding of cloud-based accounting software (Xero desirable). We are looking for someone who is: Strategic but enjoys making things happen. Financially confident and commercially aware. Able to build trust and work collaboratively. Comfortable moving between strategic thinking and operational delivery. Excited to work in a small organisation where responsibilities are varied and interconnected. Key Dates If you have any questions while making your application, require this information in a different format or would like to have an informal discussion about the role please get in touch with Jo Jones, Company Secretary: . Application deadline: 10am, Tuesday 1 September 2026 First interviews: Monday 14 September 2026 Second interviews: Date to be confirmed How to Apply Please download the full Recruitment Pack and Equal Opportunities Monitoring Form. The Burton at Bideford is an equal opportunities and Disability Confident employer who understands the benefits of diversity so that everyone - irrespective of individual identities, background, or any personal characteristics - receives fair and equal treatment in a safe, welcoming, and enjoyable environment. To apply for the position, please email with the following documents: An up to date CV A cover letter no longer than two A4 pages telling us why you are interested in this role and what you can bring to it A completed Equal Opportunities Monitoring Form If you would prefer, your cover letter can be delivered in video or audio format - no longer than 5 minutes.
Aug 11, 2026
Full time
We are recruiting for a Deputy Director (Operations and Business Development) for The Burton at Bideford. Application deadline: 10am, Tuesday 1 September 2026. See the full recruitment pack here. Full details available on our website. The Deputy Director (Operations and Business Development) is a new senior leadership role that will work in close partnership with the Director and Board of Trustees to improve strategic effectiveness and sustainable growth. Created to support the next stage in The Burton's development, this role will translate strategic ambition into practical delivery, ensuring the organisation has the leadership, systems and operational capability needed to achieve its long-term goals. The Deputy Director will lead organisational planning, internal operations, financial planning and performance, while supporting business development, commercial activity and income growth. They will oversee the systems, processes and infrastructure that enable The Burton to operate effectively, make informed decisions and deliver its ambitions. Job Details Job Title: Deputy Director (Operations and Business Development) Contract: Full time (37.5 hours per week) Duration: Two-year fixed-term contract. We hope this role will become a permanent part of our senior leadership team, subject to securing sustainable funding. There is a three-month probationary period. Salary: £45,000 per year Hours: The Burton works on a 7-day rota and the hours can be worked flexibly over the full week dependent on operational need. Some weekend and evening work will be required on a rota basis. Location: The Burton at Bideford, EX39 2QQ. Occasional flexible/home-working is offered but the majority of the working week will be at The Burton. Responsible to: Director Responsible for: Commercial Operations Manager, Finance Officer, Operations and Front of House Coordinator-day rota and the hours can be worked flexibly over the full week dependent on operational need. Some weekend and evening work will be required on a rota basis. Person Specification Potential applicants may already be in a similar role or feel ready to take the next step in developing their careers and contributing to an ambitious organisation at a pivotal moment of its journey. Experience of working within the arts or charity sector may be an advantage to this role but is not a requirement - we are excited to explore transferable skills from other sectors. You do not need to meet all of the person specification but we are excited to meet candidates with: Significant experience in operations, business development and/or a senior leadership role. An ability to translate strategy into practical delivery, balancing competing priorities within a small or medium-sized organisation. Demonstrable experience contributing to organisational planning, budgeting and performance management. Confidence using financial information, budgets and management reporting to support decisions. Experience supporting income generation through commercial activity, partnerships, fundraising or business development. Experience leading, supporting and developing teams and creating collaborative working cultures. An understanding of HR process and experience in policy development. Experience as a designated safeguarding lead or a willingness to complete a level three safeguarding training and undergo an enhanced DBS check. A track record of improving systems, processes or ways of working to increase organisational effectiveness. Strong communication, relationship-building and influencing skills with a range of stakeholders. An understanding of governance, risk and compliance within a charity, public or mission-led environment. Experience working in museums, galleries, charities, visitor economy, public sector or mission-led organisations. An understanding of charity finance, restricted/designated funding, grant reporting and project accounting. Part-qualified or qualified finance qualification (for example AAT Level 4, CIMA, ACCA, ACA) or equivalent professional experience with an understanding of cloud-based accounting software (Xero desirable). We are looking for someone who is: Strategic but enjoys making things happen. Financially confident and commercially aware. Able to build trust and work collaboratively. Comfortable moving between strategic thinking and operational delivery. Excited to work in a small organisation where responsibilities are varied and interconnected. Key Dates If you have any questions while making your application, require this information in a different format or would like to have an informal discussion about the role please get in touch with Jo Jones, Company Secretary: . Application deadline: 10am, Tuesday 1 September 2026 First interviews: Monday 14 September 2026 Second interviews: Date to be confirmed How to Apply Please download the full Recruitment Pack and Equal Opportunities Monitoring Form. The Burton at Bideford is an equal opportunities and Disability Confident employer who understands the benefits of diversity so that everyone - irrespective of individual identities, background, or any personal characteristics - receives fair and equal treatment in a safe, welcoming, and enjoyable environment. To apply for the position, please email with the following documents: An up to date CV A cover letter no longer than two A4 pages telling us why you are interested in this role and what you can bring to it A completed Equal Opportunities Monitoring Form If you would prefer, your cover letter can be delivered in video or audio format - no longer than 5 minutes.
Lead TrustMark Through a Critical Next Chapter Strategic Leadership Commercial Resilience Transformation Stakeholder Confidence Entrepreneurial & Commercially Astute Are you ready to lead a purpose-driven national organisation through its next phase of growth, transformation and industry influence? Do you combine commercial acumen with a genuine commitment to consumer protection, quality standards and long-term societal impact? Can you inspire and empower senior leaders and colleagues, influence stakeholders at the highest levels, demonstrate an entrepreneurial approach, and balance public-interest objectives with commercial sustainability? TrustMark is seeking an exceptional Chief Executive Officer to lead the organisation through a period of change, challenge and renewed focus. This high-profile role calls for a commercially astute, credible and resilient leader who can balance public-interest responsibilities with commercial sustainability, strengthen organisational confidence and engage effectively with colleagues, partners, industry and government stakeholders. - The Role at a Glance: Role: Chief Executive Officer Location: Basingstoke - regular office presence required Salary: £150,000 - £160,000 Benefits: Executive Benefits Package, discretionary bonus and car allowance Reporting to: Board of Directors Direct Reports: 3 Organisation Size: c.80 employees Sector: Quality Assurance Consumer Protection Home Improvement Retrofit Built Environment Organisation: National Not-for-Profit Distribution Organisation Culture: Purpose-Driven Collaborative Commercially Minded Forward Thinking Transformational Your Background / Skills: Executive Leadership, Strategic Planning, Commercial Growth, Business Transformation, Digital Transformation, Stakeholder Engagement, Government Relations, Public and Private Sector Partnership Building, Organisational Development, Financial Sustainability, Governance, Consumer Protection, Trades, Utilities, Built & Construction, Energy. About TrustMark TrustMark is the only UK Government-endorsed quality scheme for home improvements ranging from kitchen and bathroom installations through to energy efficiency and low carbon measures and most things in-between. As a not-for-profit organisation, TrustMark exists to drive quality, confidence and consumer protection across the industry while supporting the long-term development of a safer, more sustainable built environment. Operating at the intersection of government, industry and consumers, TrustMark helps strengthen standards, improve trust and create positive outcomes across the home improvement, construction, energy efficiency and retrofit sectors. As the UK continues to focus on housing quality, energy efficiency, consumer protection and retrofit delivery, TrustMark has a significant opportunity to strengthen its role as a trusted national scheme and industry partner. We are now seeking a visionary, commercially minded and people-focused CEO to lead TrustMark forward, ensuring the organisation continues to deliver on its public-interest mission while building a resilient and financially sustainable future. The Opportunity Reporting to the Board, the CEO will lead TrustMark through its next challenging transformation and allow the individual to build and develop an exciting future for TrustMark. This is a high-profile leadership role requiring a commercially minded and purpose-driven executive who can navigate complex stakeholder environments, drive organisational change and build long-term sustainability. As TrustMark's principal ambassador, you will build trusted relationships across government, industry, regulators and commercial partners, ensuring the organisation remains influential, relevant and positioned for future growth. This is an opportunity for a leader who can bring vision, pace and clarity, inspiring confidence internally while strengthening TrustMark's impact across the sector. What You ll Be Responsible For: Strategic Leadership and Direction You will lead TrustMark s strategic evolution, working closely with the Board to shape a clear, ambitious and commercially sustainable future. Commercial Growth and Financial Sustainability You will drive the commercial agenda, strengthening TrustMark s financial position while protecting its purpose and credibility. Executive Leadership and Culture You will bring visible, energising leadership to the organisation, creating momentum and confidence through change. Governance, Board Engagement and Risk You will work effectively with an influential Board, combining strong executive leadership with sound governance and judgement. External Leadership and Stakeholder Influence You will act as TrustMark s principal ambassador, strengthening its voice, influence and reputation across the sector. About You: You will be a commercially astute, purpose-driven and transformational executive leader with the confidence, credibility and judgement to lead TrustMark through a significant period of change. You may come from construction, retrofit, energy efficiency, home improvement, the wider built environment or another regulated, consumer-focused sector. Experience from financial services or another highly regulated environment may also be relevant, particularly where it has involved consumer protection, risk, compliance, digital platforms or public trust. You will be entrepreneurial, practical and solutions-focused, with the ability to operate in a fluid policy and commercial environment. You will be comfortable with ambiguity, able to make decisions at pace and capable of balancing opportunity with appropriate governance and risk management. Just as importantly, you will be a visible and people-focused leader who can generate energy, build confidence and bring people with you. Naturally, whilst we d be keen to speak to candidates from construction, retrofit, energy, home improvement, or the wider built environment sector, we re also excited to hear from leaders across all sectors What You'll Bring Essential: • Proven CEO, MD or Executive leadership experience within a complex, multi-stakeholder environment • A strong track record of leading transformation, growth and organisational change • Commercially astute, with experience creating new revenue streams, partnerships or market opportunities • Strong strategic, financial and operational leadership capability • Experience working with influential boards and navigating complex governance environments • An engaging leader who builds high-performing teams and drives accountability • Exceptional stakeholder management, communication and influencing skills • Resilient, adaptable and comfortable operating in fast-moving, evolving environments • High levels of integrity, credibility and sound judgement Leadership Style We're looking for a leader who is: • Visionary, commercially minded and entrepreneurial • Confident, credible and able to inspire trust at every level • A practical problem-solver who thrives in ambiguity and change • Visible, engaging and people-focused • Comfortable challenging constructively and driving transformation • Passionate about developing talent and building organisational capability • Motivated by purpose, impact and the opportunity to leave a lasting legacy Why Join TrustMark? This is a rare opportunity to lead a nationally recognised organisation at a pivotal moment in its evolution. • Shape the future of trust, quality and consumer protection across the UK built environment • Lead an organisation with significant influence across government, industry and regulatory stakeholders • Capitalise on major opportunities in retrofit, energy efficiency and home improvement • Drive commercial growth, digital transformation and long-term organisational sustainability • Unlock the strategic value of unique data assets and emerging technologies • Build and inspire a high-performing team through a period of ambitious change • Create a lasting legacy in an organisation with genuine national impact This is an exceptional opportunity for a visionary and commercially minded leader seeking a role where purpose and performance go hand in hand. If you have the leadership presence, commercial acumen and ambition to shape TrustMark's next chapter, we'd love to hear from you. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Aug 11, 2026
Full time
Lead TrustMark Through a Critical Next Chapter Strategic Leadership Commercial Resilience Transformation Stakeholder Confidence Entrepreneurial & Commercially Astute Are you ready to lead a purpose-driven national organisation through its next phase of growth, transformation and industry influence? Do you combine commercial acumen with a genuine commitment to consumer protection, quality standards and long-term societal impact? Can you inspire and empower senior leaders and colleagues, influence stakeholders at the highest levels, demonstrate an entrepreneurial approach, and balance public-interest objectives with commercial sustainability? TrustMark is seeking an exceptional Chief Executive Officer to lead the organisation through a period of change, challenge and renewed focus. This high-profile role calls for a commercially astute, credible and resilient leader who can balance public-interest responsibilities with commercial sustainability, strengthen organisational confidence and engage effectively with colleagues, partners, industry and government stakeholders. - The Role at a Glance: Role: Chief Executive Officer Location: Basingstoke - regular office presence required Salary: £150,000 - £160,000 Benefits: Executive Benefits Package, discretionary bonus and car allowance Reporting to: Board of Directors Direct Reports: 3 Organisation Size: c.80 employees Sector: Quality Assurance Consumer Protection Home Improvement Retrofit Built Environment Organisation: National Not-for-Profit Distribution Organisation Culture: Purpose-Driven Collaborative Commercially Minded Forward Thinking Transformational Your Background / Skills: Executive Leadership, Strategic Planning, Commercial Growth, Business Transformation, Digital Transformation, Stakeholder Engagement, Government Relations, Public and Private Sector Partnership Building, Organisational Development, Financial Sustainability, Governance, Consumer Protection, Trades, Utilities, Built & Construction, Energy. About TrustMark TrustMark is the only UK Government-endorsed quality scheme for home improvements ranging from kitchen and bathroom installations through to energy efficiency and low carbon measures and most things in-between. As a not-for-profit organisation, TrustMark exists to drive quality, confidence and consumer protection across the industry while supporting the long-term development of a safer, more sustainable built environment. Operating at the intersection of government, industry and consumers, TrustMark helps strengthen standards, improve trust and create positive outcomes across the home improvement, construction, energy efficiency and retrofit sectors. As the UK continues to focus on housing quality, energy efficiency, consumer protection and retrofit delivery, TrustMark has a significant opportunity to strengthen its role as a trusted national scheme and industry partner. We are now seeking a visionary, commercially minded and people-focused CEO to lead TrustMark forward, ensuring the organisation continues to deliver on its public-interest mission while building a resilient and financially sustainable future. The Opportunity Reporting to the Board, the CEO will lead TrustMark through its next challenging transformation and allow the individual to build and develop an exciting future for TrustMark. This is a high-profile leadership role requiring a commercially minded and purpose-driven executive who can navigate complex stakeholder environments, drive organisational change and build long-term sustainability. As TrustMark's principal ambassador, you will build trusted relationships across government, industry, regulators and commercial partners, ensuring the organisation remains influential, relevant and positioned for future growth. This is an opportunity for a leader who can bring vision, pace and clarity, inspiring confidence internally while strengthening TrustMark's impact across the sector. What You ll Be Responsible For: Strategic Leadership and Direction You will lead TrustMark s strategic evolution, working closely with the Board to shape a clear, ambitious and commercially sustainable future. Commercial Growth and Financial Sustainability You will drive the commercial agenda, strengthening TrustMark s financial position while protecting its purpose and credibility. Executive Leadership and Culture You will bring visible, energising leadership to the organisation, creating momentum and confidence through change. Governance, Board Engagement and Risk You will work effectively with an influential Board, combining strong executive leadership with sound governance and judgement. External Leadership and Stakeholder Influence You will act as TrustMark s principal ambassador, strengthening its voice, influence and reputation across the sector. About You: You will be a commercially astute, purpose-driven and transformational executive leader with the confidence, credibility and judgement to lead TrustMark through a significant period of change. You may come from construction, retrofit, energy efficiency, home improvement, the wider built environment or another regulated, consumer-focused sector. Experience from financial services or another highly regulated environment may also be relevant, particularly where it has involved consumer protection, risk, compliance, digital platforms or public trust. You will be entrepreneurial, practical and solutions-focused, with the ability to operate in a fluid policy and commercial environment. You will be comfortable with ambiguity, able to make decisions at pace and capable of balancing opportunity with appropriate governance and risk management. Just as importantly, you will be a visible and people-focused leader who can generate energy, build confidence and bring people with you. Naturally, whilst we d be keen to speak to candidates from construction, retrofit, energy, home improvement, or the wider built environment sector, we re also excited to hear from leaders across all sectors What You'll Bring Essential: • Proven CEO, MD or Executive leadership experience within a complex, multi-stakeholder environment • A strong track record of leading transformation, growth and organisational change • Commercially astute, with experience creating new revenue streams, partnerships or market opportunities • Strong strategic, financial and operational leadership capability • Experience working with influential boards and navigating complex governance environments • An engaging leader who builds high-performing teams and drives accountability • Exceptional stakeholder management, communication and influencing skills • Resilient, adaptable and comfortable operating in fast-moving, evolving environments • High levels of integrity, credibility and sound judgement Leadership Style We're looking for a leader who is: • Visionary, commercially minded and entrepreneurial • Confident, credible and able to inspire trust at every level • A practical problem-solver who thrives in ambiguity and change • Visible, engaging and people-focused • Comfortable challenging constructively and driving transformation • Passionate about developing talent and building organisational capability • Motivated by purpose, impact and the opportunity to leave a lasting legacy Why Join TrustMark? This is a rare opportunity to lead a nationally recognised organisation at a pivotal moment in its evolution. • Shape the future of trust, quality and consumer protection across the UK built environment • Lead an organisation with significant influence across government, industry and regulatory stakeholders • Capitalise on major opportunities in retrofit, energy efficiency and home improvement • Drive commercial growth, digital transformation and long-term organisational sustainability • Unlock the strategic value of unique data assets and emerging technologies • Build and inspire a high-performing team through a period of ambitious change • Create a lasting legacy in an organisation with genuine national impact This is an exceptional opportunity for a visionary and commercially minded leader seeking a role where purpose and performance go hand in hand. If you have the leadership presence, commercial acumen and ambition to shape TrustMark's next chapter, we'd love to hear from you. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Job title: Communications and Media Manager Salary range: £50,957 per year Type of contract: Permanent Location: London, Hybrid Working hours: Full time 35 hours per week (other options available) About the role As RCOG Communications and Media Manager, the campaigns you design and lead will ensure the voices of women and frontline clinicians are shaping the health agenda and influencing policy. In this role, you will work regularly with national journalists, women's health charities, Department of Health and Social Care, NHS England or successor bodies, other royal colleges, specialist societies and other partners to develop accurate and compelling stories that bring the College's work to life in the news. Working closely with colleagues across our Policy and public affairs, Workforce and Marketing teams, you will be part of a friendly and passionate External Affairs directorate. Key responsibilities include: Lead College's annual external communication plan including variety of campaigns aligned to the College's strategic priorities. Profile College's work and impact in the media and build effective media partnerships Oversee RCOG content and social media strategies and developing impactful content to engage audiences through earned, paid and owned channels. Ensuring that clinicians' expertise and women's voices and lived experience inform the RCOG's communications programme Act as a trusted expert advising our President, Officers and senior leaders on reputational issues, including briefing and media training for high-profile or sensitive topics Using data, insight and new technologies to continuously improve the impact of communications and campaigns Participating in the out-of-hours press rota, currently around one in three weekends and occasional evenings. About you You are an experienced communications professional who has led communications programmes and integrated campaigns from planning through to evaluation You have strong press-office and media-relations experience and a track record of building productive relationships with journalists. You combine strategic thinking with and editorial judgement and are comfortable managing both reactive media issues and longer-term communications activity. You can advise senior stakeholders clearly and calmly, work constructively with partners and ensure that clinicians' expertise and women's lived experience are represented accurately and respectfully. You will thrive in this role if you enjoy varied work, can prioritise effectively when circumstances change and are motivated by the contribution that communications can make to better healthcare for women and girls. Essential requirements: Demonstrable experience managing development and delivery of an organisation's communications programme Designing and delivering creative impactful campaigns with clear outcomes Strong media-relations and press-office experience, including developing stories, responding to enquiries and working with journalists Excellent news judgement and the ability to produce clear, accurate and engaging content for different audiences and channels Experience advising senior leaders or spokespeople on sensitive, high-profile or reputational issues. Successful track record of building relationships and delivering communications work with external partners Effective planning and prioritisation skills Able to use data and insight to evaluate and improve communications activity Willingness to participate in the out-of-hours press rota Experience supervising, coaching or developing colleagues. Our culture and benefits You will be located in our offices in London Bridge. We offer a friendly, values led working culture with an excellent benefits package that includes: Agile and flexible working environment and free lunch onsite 25 days annual leave, plus bank holidays and office closure from 25 December to 1 January 10% pension contribution after probation Enhanced wellbeing and family support Interest free season ticket loans after probation Tailored Learning and Development and study leave Affinity staff networks Life assurance and income protection schemes Lifestyle discounts Applications close at 10.00 am on Monday 24 August 2026 We encourage candidates to apply early. We may close the advert before the stated date if we receive a high volume of suitable applications. First-stage interviews are expected to take place on 2 and 3 September 2026. Second-stage interviews for selected candidates are expected to take place between 14 and 16 September 2026. We hope the successful candidate will start in October 2026, subject to their notice period and completion of pre-employment checks. We believe that diverse teams will deliver the best outcomes for women's healthcare and we strive to be an inclusive employer. We welcome applications from all backgrounds and particularly encourage candidates from underrepresented groups, including people from Black, Asian and minority ethnic backgrounds and disabled people. To find out more, please see our Diversity Policy and Equal Opportunities Policy. Please note: Applicants must have the right to work in the UK. The RCOG is unable to provide visa sponsorship for this role. About us The RCOG is a professional membership association dedicated to improving women's health care across the world. We do this by setting standards for clinical practice, providing doctors with training and lifelong learning, and working with partners to advocate for women's health and health care across their life course. We are a global leader in this specialist area, supporting 19,000 members in the UK and internationally. We are a values-led organisation placing high standards, innovation, openness, inclusiveness and trust at the centre of all we do.
Aug 10, 2026
Full time
Job title: Communications and Media Manager Salary range: £50,957 per year Type of contract: Permanent Location: London, Hybrid Working hours: Full time 35 hours per week (other options available) About the role As RCOG Communications and Media Manager, the campaigns you design and lead will ensure the voices of women and frontline clinicians are shaping the health agenda and influencing policy. In this role, you will work regularly with national journalists, women's health charities, Department of Health and Social Care, NHS England or successor bodies, other royal colleges, specialist societies and other partners to develop accurate and compelling stories that bring the College's work to life in the news. Working closely with colleagues across our Policy and public affairs, Workforce and Marketing teams, you will be part of a friendly and passionate External Affairs directorate. Key responsibilities include: Lead College's annual external communication plan including variety of campaigns aligned to the College's strategic priorities. Profile College's work and impact in the media and build effective media partnerships Oversee RCOG content and social media strategies and developing impactful content to engage audiences through earned, paid and owned channels. Ensuring that clinicians' expertise and women's voices and lived experience inform the RCOG's communications programme Act as a trusted expert advising our President, Officers and senior leaders on reputational issues, including briefing and media training for high-profile or sensitive topics Using data, insight and new technologies to continuously improve the impact of communications and campaigns Participating in the out-of-hours press rota, currently around one in three weekends and occasional evenings. About you You are an experienced communications professional who has led communications programmes and integrated campaigns from planning through to evaluation You have strong press-office and media-relations experience and a track record of building productive relationships with journalists. You combine strategic thinking with and editorial judgement and are comfortable managing both reactive media issues and longer-term communications activity. You can advise senior stakeholders clearly and calmly, work constructively with partners and ensure that clinicians' expertise and women's lived experience are represented accurately and respectfully. You will thrive in this role if you enjoy varied work, can prioritise effectively when circumstances change and are motivated by the contribution that communications can make to better healthcare for women and girls. Essential requirements: Demonstrable experience managing development and delivery of an organisation's communications programme Designing and delivering creative impactful campaigns with clear outcomes Strong media-relations and press-office experience, including developing stories, responding to enquiries and working with journalists Excellent news judgement and the ability to produce clear, accurate and engaging content for different audiences and channels Experience advising senior leaders or spokespeople on sensitive, high-profile or reputational issues. Successful track record of building relationships and delivering communications work with external partners Effective planning and prioritisation skills Able to use data and insight to evaluate and improve communications activity Willingness to participate in the out-of-hours press rota Experience supervising, coaching or developing colleagues. Our culture and benefits You will be located in our offices in London Bridge. We offer a friendly, values led working culture with an excellent benefits package that includes: Agile and flexible working environment and free lunch onsite 25 days annual leave, plus bank holidays and office closure from 25 December to 1 January 10% pension contribution after probation Enhanced wellbeing and family support Interest free season ticket loans after probation Tailored Learning and Development and study leave Affinity staff networks Life assurance and income protection schemes Lifestyle discounts Applications close at 10.00 am on Monday 24 August 2026 We encourage candidates to apply early. We may close the advert before the stated date if we receive a high volume of suitable applications. First-stage interviews are expected to take place on 2 and 3 September 2026. Second-stage interviews for selected candidates are expected to take place between 14 and 16 September 2026. We hope the successful candidate will start in October 2026, subject to their notice period and completion of pre-employment checks. We believe that diverse teams will deliver the best outcomes for women's healthcare and we strive to be an inclusive employer. We welcome applications from all backgrounds and particularly encourage candidates from underrepresented groups, including people from Black, Asian and minority ethnic backgrounds and disabled people. To find out more, please see our Diversity Policy and Equal Opportunities Policy. Please note: Applicants must have the right to work in the UK. The RCOG is unable to provide visa sponsorship for this role. About us The RCOG is a professional membership association dedicated to improving women's health care across the world. We do this by setting standards for clinical practice, providing doctors with training and lifelong learning, and working with partners to advocate for women's health and health care across their life course. We are a global leader in this specialist area, supporting 19,000 members in the UK and internationally. We are a values-led organisation placing high standards, innovation, openness, inclusiveness and trust at the centre of all we do.
Brecon Beacons National Park Authority
Brecon, Powys
Planning Strategy & Policy Manager Location: Brecon Salary: GRADE 13 £50,269 - £54,495 (including a market supplement) Vacancy Type: Permanent Hours: 37 hours per week Closing Date: 11 August 2026 Interview Date: 24 August 2026 Job Purpose: Lead and deliver the statutory planning policy functions of the Authority, including the preparation, examination and adoption of the Bannau Brycheiniog National Park Local Development Plan, and its monitoring and review. Provide advice on and support the preparation of other planning strategy and policy including supplementary planning guidance, place plans, strategic development plans and local development plan lites. Lead and manage the Planning Strategy & Policy Team ensuring efficient, cost effective service delivery and continuous improvement. Main Responsibilities Oversee the preparation, examination, adoption and monitoring of the National Park Local Development Plan. Oversee and support matters related to planning ecology and related work areas such as SAC river catchment partnerships. Provide planning policy advice on planning and related applications, enforcement cases and appeals. Manage and input into other planning policy work relevant to the Authority including the preparation of strategic development plans, Supplementary Planning Guidance, Place Plans, development briefs and studies. Provide specialist advice and support to senior officers and Members on planning strategy, policy and related issues ensuring the National Park Authority and its Members are kept up to date and briefed on the work of the Planning Strategy & Policy Team and other national and local planning policy developments. Contribute to the implementation and monitoring of the National Park Management Plan to ensure integration between planning and management policies. Commission surveys, studies or specialist services/projects as necessary to support service delivery and manage such contracts effectively. Liaise with Welsh Government, other National Parks and Local Authorities with regards to the development and implementation of planning policies, consultations and related evidence. Promote the involvement of local people and other stakeholders in the planning process and build and maintain successful relationships with relevant stakeholders and partnerships. Contribute towards the planning appeal work of the Authority on policy issues and, when appropriate, to attend public inquiries/ hearings. Provide leadership, line management and support to staff within the Planning Strategy & Policy Team overseeing work priorities, appraisals and outcomes. Oversee and monitor the performance of the Planning Strategy & Policy Team supporting the continuous improvement of the service and ensuring that business objectives are met. Help ensure there are positive links between the Planning Strategy and Policy Team and the rest of the Planning Service and Authority. Manage and monitor the budget of the Planning Strategy & Policy Team. Represent the Authority and attend and present at appropriate meetings and committees as required. Any other duties appropriate to the grade and nature of the post as directed by the Director of Planning & Place or Chief Executive Officer. Person Specification Essential Criteria Substantial relevant experience in Planning Policy Demonstrable experience of the application of public / administrative law to plan making A recognised qualification, degree or equivalent in Town and Country Planning or a related discipline An in-depth knowledge of planning policy, related legislation and procedures Understanding of ecological issues in the planning process and related regulations Ability to work under pressure, on own initiative and organise workload effectively Proven ability to deliver high quality services that are cost effective and provide excellent customer service. An ability to provide coherent, competent and professional advice both written and verbal An ability to demonstrate organisational and interpersonal skills required to deliver complex work areas and meet deadlines. An ability to work as part of a team and to mentor and support colleagues on planning related issues. Ability to deal diplomatically with the public, National Park Members, staff and other stakeholders. Ability to proactively engage local communities and other key stakeholders in the development and delivery of the service A willingness to attend public meetings outside core office hours Welsh Language Level 1 To Apply If you feel you are a suitable candidate and would like to work for Bannau Brycheiniog National Park, please click apply to be redirected to our website to complete your application.
Aug 08, 2026
Full time
Planning Strategy & Policy Manager Location: Brecon Salary: GRADE 13 £50,269 - £54,495 (including a market supplement) Vacancy Type: Permanent Hours: 37 hours per week Closing Date: 11 August 2026 Interview Date: 24 August 2026 Job Purpose: Lead and deliver the statutory planning policy functions of the Authority, including the preparation, examination and adoption of the Bannau Brycheiniog National Park Local Development Plan, and its monitoring and review. Provide advice on and support the preparation of other planning strategy and policy including supplementary planning guidance, place plans, strategic development plans and local development plan lites. Lead and manage the Planning Strategy & Policy Team ensuring efficient, cost effective service delivery and continuous improvement. Main Responsibilities Oversee the preparation, examination, adoption and monitoring of the National Park Local Development Plan. Oversee and support matters related to planning ecology and related work areas such as SAC river catchment partnerships. Provide planning policy advice on planning and related applications, enforcement cases and appeals. Manage and input into other planning policy work relevant to the Authority including the preparation of strategic development plans, Supplementary Planning Guidance, Place Plans, development briefs and studies. Provide specialist advice and support to senior officers and Members on planning strategy, policy and related issues ensuring the National Park Authority and its Members are kept up to date and briefed on the work of the Planning Strategy & Policy Team and other national and local planning policy developments. Contribute to the implementation and monitoring of the National Park Management Plan to ensure integration between planning and management policies. Commission surveys, studies or specialist services/projects as necessary to support service delivery and manage such contracts effectively. Liaise with Welsh Government, other National Parks and Local Authorities with regards to the development and implementation of planning policies, consultations and related evidence. Promote the involvement of local people and other stakeholders in the planning process and build and maintain successful relationships with relevant stakeholders and partnerships. Contribute towards the planning appeal work of the Authority on policy issues and, when appropriate, to attend public inquiries/ hearings. Provide leadership, line management and support to staff within the Planning Strategy & Policy Team overseeing work priorities, appraisals and outcomes. Oversee and monitor the performance of the Planning Strategy & Policy Team supporting the continuous improvement of the service and ensuring that business objectives are met. Help ensure there are positive links between the Planning Strategy and Policy Team and the rest of the Planning Service and Authority. Manage and monitor the budget of the Planning Strategy & Policy Team. Represent the Authority and attend and present at appropriate meetings and committees as required. Any other duties appropriate to the grade and nature of the post as directed by the Director of Planning & Place or Chief Executive Officer. Person Specification Essential Criteria Substantial relevant experience in Planning Policy Demonstrable experience of the application of public / administrative law to plan making A recognised qualification, degree or equivalent in Town and Country Planning or a related discipline An in-depth knowledge of planning policy, related legislation and procedures Understanding of ecological issues in the planning process and related regulations Ability to work under pressure, on own initiative and organise workload effectively Proven ability to deliver high quality services that are cost effective and provide excellent customer service. An ability to provide coherent, competent and professional advice both written and verbal An ability to demonstrate organisational and interpersonal skills required to deliver complex work areas and meet deadlines. An ability to work as part of a team and to mentor and support colleagues on planning related issues. Ability to deal diplomatically with the public, National Park Members, staff and other stakeholders. Ability to proactively engage local communities and other key stakeholders in the development and delivery of the service A willingness to attend public meetings outside core office hours Welsh Language Level 1 To Apply If you feel you are a suitable candidate and would like to work for Bannau Brycheiniog National Park, please click apply to be redirected to our website to complete your application.
Lead TrustMark Through a Critical Next Chapter Strategic Leadership Commercial Resilience Transformation Stakeholder Confidence Entrepreneurial & Commercially Astute Are you ready to lead a purpose-driven national organisation through its next phase of growth, transformation and industry influence? Do you combine commercial acumen with a genuine commitment to consumer protection, quality standards and long-term societal impact? Can you inspire and empower senior leaders and colleagues, influence stakeholders at the highest levels, demonstrate an entrepreneurial approach, and balance public-interest objectives with commercial sustainability? TrustMark is seeking an exceptional Chief Executive Officer to lead the organisation through a period of change, challenge and renewed focus. This high-profile role calls for a commercially astute, credible and resilient leader who can balance public-interest responsibilities with commercial sustainability, strengthen organisational confidence and engage effectively with colleagues, partners, industry and government stakeholders. - The Role at a Glance: Role: Chief Executive Officer Location: Basingstoke - regular office presence required Salary: £150,000 - £160,000 Benefits: Executive Benefits Package, discretionary bonus and car allowance Reporting to: Board of Directors Direct Reports: 3 Organisation Size: c.80 employees Sector: Quality Assurance Consumer Protection Home Improvement Retrofit Built Environment Organisation: National Not-for-Profit Distribution Organisation Culture: Purpose-Driven Collaborative Commercially Minded Forward Thinking Transformational Your Background / Skills: Executive Leadership, Strategic Planning, Commercial Growth, Business Transformation, Digital Transformation, Stakeholder Engagement, Government Relations, Public and Private Sector Partnership Building, Organisational Development, Financial Sustainability, Governance, Consumer Protection, Trades, Utilities, Built & Construction, Energy. About TrustMark TrustMark is the only UK Government-endorsed quality scheme for home improvements ranging from kitchen and bathroom installations through to energy efficiency and low carbon measures and most things in-between. As a not-for-profit organisation, TrustMark exists to drive quality, confidence and consumer protection across the industry while supporting the long-term development of a safer, more sustainable built environment. Operating at the intersection of government, industry and consumers, TrustMark helps strengthen standards, improve trust and create positive outcomes across the home improvement, construction, energy efficiency and retrofit sectors. As the UK continues to focus on housing quality, energy efficiency, consumer protection and retrofit delivery, TrustMark has a significant opportunity to strengthen its role as a trusted national scheme and industry partner. We are now seeking a visionary, commercially minded and people-focused CEO to lead TrustMark forward, ensuring the organisation continues to deliver on its public-interest mission while building a resilient and financially sustainable future. The Opportunity Reporting to the Board, the CEO will lead TrustMark through its next challenging transformation and allow the individual to build and develop an exciting future for TrustMark. This is a high-profile leadership role requiring a commercially minded and purpose-driven executive who can navigate complex stakeholder environments, drive organisational change and build long-term sustainability. As TrustMark's principal ambassador, you will build trusted relationships across government, industry, regulators and commercial partners, ensuring the organisation remains influential, relevant and positioned for future growth. This is an opportunity for a leader who can bring vision, pace and clarity, inspiring confidence internally while strengthening TrustMark's impact across the sector. What You ll Be Responsible For: Strategic Leadership and Direction You will lead TrustMark s strategic evolution, working closely with the Board to shape a clear, ambitious and commercially sustainable future. Commercial Growth and Financial Sustainability You will drive the commercial agenda, strengthening TrustMark s financial position while protecting its purpose and credibility. Executive Leadership and Culture You will bring visible, energising leadership to the organisation, creating momentum and confidence through change. Governance, Board Engagement and Risk You will work effectively with an influential Board, combining strong executive leadership with sound governance and judgement. External Leadership and Stakeholder Influence You will act as TrustMark s principal ambassador, strengthening its voice, influence and reputation across the sector. About You: You will be a commercially astute, purpose-driven and transformational executive leader with the confidence, credibility and judgement to lead TrustMark through a significant period of change. You may come from construction, retrofit, energy efficiency, home improvement, the wider built environment or another regulated, consumer-focused sector. Experience from financial services or another highly regulated environment may also be relevant, particularly where it has involved consumer protection, risk, compliance, digital platforms or public trust. You will be entrepreneurial, practical and solutions-focused, with the ability to operate in a fluid policy and commercial environment. You will be comfortable with ambiguity, able to make decisions at pace and capable of balancing opportunity with appropriate governance and risk management. Just as importantly, you will be a visible and people-focused leader who can generate energy, build confidence and bring people with you. Naturally, whilst we d be keen to speak to candidates from construction, retrofit, energy, home improvement, or the wider built environment sector, we re also excited to hear from leaders across all sectors What You'll Bring Essential: • Proven CEO, MD or Executive leadership experience within a complex, multi-stakeholder environment • A strong track record of leading transformation, growth and organisational change • Commercially astute, with experience creating new revenue streams, partnerships or market opportunities • Strong strategic, financial and operational leadership capability • Experience working with influential boards and navigating complex governance environments • An engaging leader who builds high-performing teams and drives accountability • Exceptional stakeholder management, communication and influencing skills • Resilient, adaptable and comfortable operating in fast-moving, evolving environments • High levels of integrity, credibility and sound judgement Leadership Style We're looking for a leader who is: • Visionary, commercially minded and entrepreneurial • Confident, credible and able to inspire trust at every level • A practical problem-solver who thrives in ambiguity and change • Visible, engaging and people-focused • Comfortable challenging constructively and driving transformation • Passionate about developing talent and building organisational capability • Motivated by purpose, impact and the opportunity to leave a lasting legacy Why Join TrustMark? This is a rare opportunity to lead a nationally recognised organisation at a pivotal moment in its evolution. • Shape the future of trust, quality and consumer protection across the UK built environment • Lead an organisation with significant influence across government, industry and regulatory stakeholders • Capitalise on major opportunities in retrofit, energy efficiency and home improvement • Drive commercial growth, digital transformation and long-term organisational sustainability • Unlock the strategic value of unique data assets and emerging technologies • Build and inspire a high-performing team through a period of ambitious change • Create a lasting legacy in an organisation with genuine national impact This is an exceptional opportunity for a visionary and commercially minded leader seeking a role where purpose and performance go hand in hand. If you have the leadership presence, commercial acumen and ambition to shape TrustMark's next chapter, we'd love to hear from you. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Aug 08, 2026
Full time
Lead TrustMark Through a Critical Next Chapter Strategic Leadership Commercial Resilience Transformation Stakeholder Confidence Entrepreneurial & Commercially Astute Are you ready to lead a purpose-driven national organisation through its next phase of growth, transformation and industry influence? Do you combine commercial acumen with a genuine commitment to consumer protection, quality standards and long-term societal impact? Can you inspire and empower senior leaders and colleagues, influence stakeholders at the highest levels, demonstrate an entrepreneurial approach, and balance public-interest objectives with commercial sustainability? TrustMark is seeking an exceptional Chief Executive Officer to lead the organisation through a period of change, challenge and renewed focus. This high-profile role calls for a commercially astute, credible and resilient leader who can balance public-interest responsibilities with commercial sustainability, strengthen organisational confidence and engage effectively with colleagues, partners, industry and government stakeholders. - The Role at a Glance: Role: Chief Executive Officer Location: Basingstoke - regular office presence required Salary: £150,000 - £160,000 Benefits: Executive Benefits Package, discretionary bonus and car allowance Reporting to: Board of Directors Direct Reports: 3 Organisation Size: c.80 employees Sector: Quality Assurance Consumer Protection Home Improvement Retrofit Built Environment Organisation: National Not-for-Profit Distribution Organisation Culture: Purpose-Driven Collaborative Commercially Minded Forward Thinking Transformational Your Background / Skills: Executive Leadership, Strategic Planning, Commercial Growth, Business Transformation, Digital Transformation, Stakeholder Engagement, Government Relations, Public and Private Sector Partnership Building, Organisational Development, Financial Sustainability, Governance, Consumer Protection, Trades, Utilities, Built & Construction, Energy. About TrustMark TrustMark is the only UK Government-endorsed quality scheme for home improvements ranging from kitchen and bathroom installations through to energy efficiency and low carbon measures and most things in-between. As a not-for-profit organisation, TrustMark exists to drive quality, confidence and consumer protection across the industry while supporting the long-term development of a safer, more sustainable built environment. Operating at the intersection of government, industry and consumers, TrustMark helps strengthen standards, improve trust and create positive outcomes across the home improvement, construction, energy efficiency and retrofit sectors. As the UK continues to focus on housing quality, energy efficiency, consumer protection and retrofit delivery, TrustMark has a significant opportunity to strengthen its role as a trusted national scheme and industry partner. We are now seeking a visionary, commercially minded and people-focused CEO to lead TrustMark forward, ensuring the organisation continues to deliver on its public-interest mission while building a resilient and financially sustainable future. The Opportunity Reporting to the Board, the CEO will lead TrustMark through its next challenging transformation and allow the individual to build and develop an exciting future for TrustMark. This is a high-profile leadership role requiring a commercially minded and purpose-driven executive who can navigate complex stakeholder environments, drive organisational change and build long-term sustainability. As TrustMark's principal ambassador, you will build trusted relationships across government, industry, regulators and commercial partners, ensuring the organisation remains influential, relevant and positioned for future growth. This is an opportunity for a leader who can bring vision, pace and clarity, inspiring confidence internally while strengthening TrustMark's impact across the sector. What You ll Be Responsible For: Strategic Leadership and Direction You will lead TrustMark s strategic evolution, working closely with the Board to shape a clear, ambitious and commercially sustainable future. Commercial Growth and Financial Sustainability You will drive the commercial agenda, strengthening TrustMark s financial position while protecting its purpose and credibility. Executive Leadership and Culture You will bring visible, energising leadership to the organisation, creating momentum and confidence through change. Governance, Board Engagement and Risk You will work effectively with an influential Board, combining strong executive leadership with sound governance and judgement. External Leadership and Stakeholder Influence You will act as TrustMark s principal ambassador, strengthening its voice, influence and reputation across the sector. About You: You will be a commercially astute, purpose-driven and transformational executive leader with the confidence, credibility and judgement to lead TrustMark through a significant period of change. You may come from construction, retrofit, energy efficiency, home improvement, the wider built environment or another regulated, consumer-focused sector. Experience from financial services or another highly regulated environment may also be relevant, particularly where it has involved consumer protection, risk, compliance, digital platforms or public trust. You will be entrepreneurial, practical and solutions-focused, with the ability to operate in a fluid policy and commercial environment. You will be comfortable with ambiguity, able to make decisions at pace and capable of balancing opportunity with appropriate governance and risk management. Just as importantly, you will be a visible and people-focused leader who can generate energy, build confidence and bring people with you. Naturally, whilst we d be keen to speak to candidates from construction, retrofit, energy, home improvement, or the wider built environment sector, we re also excited to hear from leaders across all sectors What You'll Bring Essential: • Proven CEO, MD or Executive leadership experience within a complex, multi-stakeholder environment • A strong track record of leading transformation, growth and organisational change • Commercially astute, with experience creating new revenue streams, partnerships or market opportunities • Strong strategic, financial and operational leadership capability • Experience working with influential boards and navigating complex governance environments • An engaging leader who builds high-performing teams and drives accountability • Exceptional stakeholder management, communication and influencing skills • Resilient, adaptable and comfortable operating in fast-moving, evolving environments • High levels of integrity, credibility and sound judgement Leadership Style We're looking for a leader who is: • Visionary, commercially minded and entrepreneurial • Confident, credible and able to inspire trust at every level • A practical problem-solver who thrives in ambiguity and change • Visible, engaging and people-focused • Comfortable challenging constructively and driving transformation • Passionate about developing talent and building organisational capability • Motivated by purpose, impact and the opportunity to leave a lasting legacy Why Join TrustMark? This is a rare opportunity to lead a nationally recognised organisation at a pivotal moment in its evolution. • Shape the future of trust, quality and consumer protection across the UK built environment • Lead an organisation with significant influence across government, industry and regulatory stakeholders • Capitalise on major opportunities in retrofit, energy efficiency and home improvement • Drive commercial growth, digital transformation and long-term organisational sustainability • Unlock the strategic value of unique data assets and emerging technologies • Build and inspire a high-performing team through a period of ambitious change • Create a lasting legacy in an organisation with genuine national impact This is an exceptional opportunity for a visionary and commercially minded leader seeking a role where purpose and performance go hand in hand. If you have the leadership presence, commercial acumen and ambition to shape TrustMark's next chapter, we'd love to hear from you. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Head of Distribution Property MGA UK-based with regular broker travel £85,000 + future bonus and equity opportunity Are you an experienced property insurance professional who knows how to open doors, build influential broker relationships and turn a distribution strategy into profitable GWP? This is an opportunity to join the founding leadership team of an ambitious new Property MGA and build its distribution function from the ground up. Working alongside the Chief Underwriting Officer and Head of Underwriting, you will have genuine influence over the broker proposition, underwriting strategy and future direction of the business. There is no rigid corporate playbook waiting for you. You will identify the right broker partners, create the distribution strategy and establish how opportunities are measured, developed and converted. The opportunity As Head of Distribution, you will take ownership of broker development across the UK. You will build relationships with regional, independent and national commercial brokers, identify profitable books and schemes, and develop partnerships capable of delivering sustainable growth. This is not simply a diary-filling broker development role. You will be expected to understand the commercial impact of your activity, identify which relationships are producing results and change the approach when something is not working. When money is invested in networking, hospitality or industry events, you should be able to demonstrate how that activity translates into opportunities, pipeline and GWP. Where the return is not there, you will recommend a smarter approach. You will also have input into underwriting decisions, helping ensure the distribution strategy remains aligned with appetite, capacity and profitability. As part of the senior leadership team, you may attend occasional capacity meetings, giving you a broader understanding of how the MGA is built, funded and scaled. What you ll be doing Building and delivering the MGA s UK distribution strategy Developing relationships with commercial insurance brokers Identifying profitable books, schemes and portfolio-transfer opportunities Securing and onboarding new broker partners Creating and managing a measurable development pipeline Representing the MGA at broker meetings and industry events Conducting regular broker visits across the UK Working closely with the CUO and Head of Underwriting Providing commercial input into underwriting appetite and decisions Measuring the return from networking and broker engagement Supporting capacity discussions and strategic planning Helping shape the culture and structure of the business Recruiting and developing a distribution team as the MGA grows What you ll need You must be an outstanding relationship builder with experience in commercial or residential property insurance. You may currently work within an MGA, underwriting agency, insurer or specialist broking environment, but you must understand how to build successful and profitable broker relationships. You should also bring: A strong network across the UK commercial broking market Experience developing profitable broker partnerships A strategic rather than purely transactional approach The ability to translate activity into pipeline, revenue and GWP A good understanding of underwriting appetite and portfolio quality Confidence influencing and challenging senior stakeholders Excellent presentation and communication skills A bright, outgoing and commercially driven personality The ability to create structure from a blank page A willingness to travel regularly throughout the UK Your location is less important than your ability to remain visible in the market. You will spend significant time meeting brokers around the country, although you must also be able to attend periodic meetings in South Woodford or Central London. Salary and future reward The initial salary is up to £85,000 . Bonus and equity will be introduced once the business reaches profitability, anticipated at approximately £3.5 million GWP . At that stage, the leadership team intends to review and renegotiate the overall reward packages. This gives you the opportunity to help build the value of the business and participate in the future success you have helped create. About the company You will be joining a well-backed Property MGA with ambitious plans to establish a significant presence in the market. The business is being built by experienced insurance leaders who want to create a commercially disciplined, relationship-led and profitable MGA. The focus is not growth at any cost. It is about building strong broker partnerships, attracting profitable portfolios and creating a business with genuine long-term value. This is a rare opportunity to join at the beginning, shape the strategy and build a distribution operation with your fingerprints all over it. Do not worry if your CV is not fully up to date. Send us what you have, and we can take care of the polished version later.
Aug 08, 2026
Full time
Head of Distribution Property MGA UK-based with regular broker travel £85,000 + future bonus and equity opportunity Are you an experienced property insurance professional who knows how to open doors, build influential broker relationships and turn a distribution strategy into profitable GWP? This is an opportunity to join the founding leadership team of an ambitious new Property MGA and build its distribution function from the ground up. Working alongside the Chief Underwriting Officer and Head of Underwriting, you will have genuine influence over the broker proposition, underwriting strategy and future direction of the business. There is no rigid corporate playbook waiting for you. You will identify the right broker partners, create the distribution strategy and establish how opportunities are measured, developed and converted. The opportunity As Head of Distribution, you will take ownership of broker development across the UK. You will build relationships with regional, independent and national commercial brokers, identify profitable books and schemes, and develop partnerships capable of delivering sustainable growth. This is not simply a diary-filling broker development role. You will be expected to understand the commercial impact of your activity, identify which relationships are producing results and change the approach when something is not working. When money is invested in networking, hospitality or industry events, you should be able to demonstrate how that activity translates into opportunities, pipeline and GWP. Where the return is not there, you will recommend a smarter approach. You will also have input into underwriting decisions, helping ensure the distribution strategy remains aligned with appetite, capacity and profitability. As part of the senior leadership team, you may attend occasional capacity meetings, giving you a broader understanding of how the MGA is built, funded and scaled. What you ll be doing Building and delivering the MGA s UK distribution strategy Developing relationships with commercial insurance brokers Identifying profitable books, schemes and portfolio-transfer opportunities Securing and onboarding new broker partners Creating and managing a measurable development pipeline Representing the MGA at broker meetings and industry events Conducting regular broker visits across the UK Working closely with the CUO and Head of Underwriting Providing commercial input into underwriting appetite and decisions Measuring the return from networking and broker engagement Supporting capacity discussions and strategic planning Helping shape the culture and structure of the business Recruiting and developing a distribution team as the MGA grows What you ll need You must be an outstanding relationship builder with experience in commercial or residential property insurance. You may currently work within an MGA, underwriting agency, insurer or specialist broking environment, but you must understand how to build successful and profitable broker relationships. You should also bring: A strong network across the UK commercial broking market Experience developing profitable broker partnerships A strategic rather than purely transactional approach The ability to translate activity into pipeline, revenue and GWP A good understanding of underwriting appetite and portfolio quality Confidence influencing and challenging senior stakeholders Excellent presentation and communication skills A bright, outgoing and commercially driven personality The ability to create structure from a blank page A willingness to travel regularly throughout the UK Your location is less important than your ability to remain visible in the market. You will spend significant time meeting brokers around the country, although you must also be able to attend periodic meetings in South Woodford or Central London. Salary and future reward The initial salary is up to £85,000 . Bonus and equity will be introduced once the business reaches profitability, anticipated at approximately £3.5 million GWP . At that stage, the leadership team intends to review and renegotiate the overall reward packages. This gives you the opportunity to help build the value of the business and participate in the future success you have helped create. About the company You will be joining a well-backed Property MGA with ambitious plans to establish a significant presence in the market. The business is being built by experienced insurance leaders who want to create a commercially disciplined, relationship-led and profitable MGA. The focus is not growth at any cost. It is about building strong broker partnerships, attracting profitable portfolios and creating a business with genuine long-term value. This is a rare opportunity to join at the beginning, shape the strategy and build a distribution operation with your fingerprints all over it. Do not worry if your CV is not fully up to date. Send us what you have, and we can take care of the polished version later.
Independent Reviewing Officer (IRO) & Child Protection Chair Role: Independent Reviewing Officer (IRO) / CP Chair Location: Bury Council (Hybrid Working) Pay Rate: £40.00 per hour Contract: Full-Time, Ongoing Contract Are you an accomplished safeguarding professional with the clinical authority and diplomacy required to challenge practice and elevate standards? Bury Council is looking to appoint a resilient, highly skilled Independent Reviewing Officer (IRO) to join their Quality Assurance and Safeguarding unit. Operating independently of frontline operational management, you will hold a critical role in overseeing statutory care planning, safeguarding protocols, and multi-agency accountability for children across the borough. Core Responsibilities In this pivotal safeguarding position, your daily duties will center around three key objectives: Independent Chairing Excellence: Deliver an objective, child-centered chairing service for all multi-agency and departmental meetings regarding Child Protection plans and Looked After Children (LAC) statutory reviews. Inter-Agency Collaboration: Drive seamless partnerships between internal departments and external agencies (including health, education, and emergency services) through clear, authoritative, and timely communication. Quality Assurance & Compliance: Rigorously monitor, audit, and promote strict adherence to national Child Protection procedures and statutory LAC regulations to guarantee a consistently high-quality service for children and families. Key Requirements Professional Registration: Must be a Qualified Social Worker with an active Social Work England registration. Advanced Expertise: Substantial post-qualifying experience within statutory Child Protection and Looked After Children services. Leadership Capability: Proven experience operating at a Senior Practitioner, Team Manager, or IRO level, with the confidence to challenge multi-agency partners and hold the local authority to account. Communication Skills: Exceptional analytical writing skills and the verbal presence required to chair complex, emotionally charged professional meetings. What the Service Offers Competitive Pay: A premium hourly rate of £40.00 per hour . Workplace Balance: A stable, hybrid working model that allows you to manage your review schedule and administrative duties flexibly. Professional Impact: The autonomy to truly shape care plans and influence safeguarding outcomes within a progressive Quality Assurance framework. Apply Today If you are a safeguarding expert ready to step into a key quality assurance role in Bury, we want to hear from you. Randstad Care acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Care is an equal opportunities employer and decisions are made on merits alone. Did you know that Randstad Care have been awarded a place on the National Clinical Staffing Framework for the NHS? This means we will be able to bring you more opportunities within nursing & midwifery and clinical staffing.
Aug 08, 2026
Contractor
Independent Reviewing Officer (IRO) & Child Protection Chair Role: Independent Reviewing Officer (IRO) / CP Chair Location: Bury Council (Hybrid Working) Pay Rate: £40.00 per hour Contract: Full-Time, Ongoing Contract Are you an accomplished safeguarding professional with the clinical authority and diplomacy required to challenge practice and elevate standards? Bury Council is looking to appoint a resilient, highly skilled Independent Reviewing Officer (IRO) to join their Quality Assurance and Safeguarding unit. Operating independently of frontline operational management, you will hold a critical role in overseeing statutory care planning, safeguarding protocols, and multi-agency accountability for children across the borough. Core Responsibilities In this pivotal safeguarding position, your daily duties will center around three key objectives: Independent Chairing Excellence: Deliver an objective, child-centered chairing service for all multi-agency and departmental meetings regarding Child Protection plans and Looked After Children (LAC) statutory reviews. Inter-Agency Collaboration: Drive seamless partnerships between internal departments and external agencies (including health, education, and emergency services) through clear, authoritative, and timely communication. Quality Assurance & Compliance: Rigorously monitor, audit, and promote strict adherence to national Child Protection procedures and statutory LAC regulations to guarantee a consistently high-quality service for children and families. Key Requirements Professional Registration: Must be a Qualified Social Worker with an active Social Work England registration. Advanced Expertise: Substantial post-qualifying experience within statutory Child Protection and Looked After Children services. Leadership Capability: Proven experience operating at a Senior Practitioner, Team Manager, or IRO level, with the confidence to challenge multi-agency partners and hold the local authority to account. Communication Skills: Exceptional analytical writing skills and the verbal presence required to chair complex, emotionally charged professional meetings. What the Service Offers Competitive Pay: A premium hourly rate of £40.00 per hour . Workplace Balance: A stable, hybrid working model that allows you to manage your review schedule and administrative duties flexibly. Professional Impact: The autonomy to truly shape care plans and influence safeguarding outcomes within a progressive Quality Assurance framework. Apply Today If you are a safeguarding expert ready to step into a key quality assurance role in Bury, we want to hear from you. Randstad Care acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Care is an equal opportunities employer and decisions are made on merits alone. Did you know that Randstad Care have been awarded a place on the National Clinical Staffing Framework for the NHS? This means we will be able to bring you more opportunities within nursing & midwifery and clinical staffing.
Business Development Manager Location: Hybrid (Cardiff office available) Salary: 60,000 basic + Uncapped Commission (OTE 100,000+) Yolk Recruitment is supporting a fast-growing technology consultancy in the search for an experienced Business Development Manager to drive growth across the public sector. This is an exciting opportunity for a commercially focused sales professional with experience selling technology or digital solutions into the public sector. You'll play a pivotal role in identifying and creating new business opportunities before formal procurement begins, building long-term relationships with senior stakeholders and developing strategic partnerships that support continued growth. The role offers a blend of new business development, strategic account growth and framework engagement, making it ideal for someone who enjoys consultative sales and influencing large-scale opportunities. What you'll be doing New Business Development Identify and develop new public sector opportunities before they enter formal procurement. Build relationships with senior stakeholders including IT Directors, Heads of Digital, Chief Digital Officers and other key decision-makers. Take a consultative approach to understand customer challenges and position tailored technology solutions. Identify opportunities for direct awards, framework call-offs and pre-procurement engagements. Develop a strong pipeline of qualified opportunities across Local Authorities, Higher Education institutions and Housing Associations. Attend networking events, conferences and industry functions to build relationships and generate new business. Support bid and tender submissions where appropriate. Strategic Partnerships & Frameworks Support the organisation's growth through established public sector procurement frameworks. Develop relationships with strategic partners to create new revenue opportunities. Collaborate with internal teams on framework opportunities and partnership-led bids. Help strengthen the organisation's presence across key public sector markets. Reporting & Performance You'll be responsible for maintaining accurate sales activity and forecasting, including: Weekly pipeline reviews and revenue forecasting. Maintaining detailed CRM records, customer contacts and opportunity updates. Creating and managing strategic account plans. Tracking activity against agreed business development targets and KPIs. Providing regular commercial updates to senior leadership. What we're looking for Proven experience in Business Development, Account Management or Sales within the technology, software or digital services sector. Experience selling into public sector organisations such as Local Authorities, Higher Education or Housing Associations. A strong understanding of public sector procurement processes, frameworks and stakeholder engagement. Demonstrable success in generating new business and managing complex sales cycles. Excellent relationship-building skills with the ability to engage senior decision-makers. A consultative sales approach with strong commercial awareness. Experience managing CRM systems, sales forecasting and pipeline reporting. Self-motivated, organised and comfortable managing a remote territory. What's on offer? 60,000 basic salary Uncapped commission with realistic OTE of 100,000+ Remote or hybrid working with flexibility Opportunity to join a rapidly growing technology consultancy with ambitious expansion plans The chance to shape and grow a strategic public sector portfolio Excellent career progression opportunities within a high-growth business Collaborative and supportive team environment
Aug 08, 2026
Full time
Business Development Manager Location: Hybrid (Cardiff office available) Salary: 60,000 basic + Uncapped Commission (OTE 100,000+) Yolk Recruitment is supporting a fast-growing technology consultancy in the search for an experienced Business Development Manager to drive growth across the public sector. This is an exciting opportunity for a commercially focused sales professional with experience selling technology or digital solutions into the public sector. You'll play a pivotal role in identifying and creating new business opportunities before formal procurement begins, building long-term relationships with senior stakeholders and developing strategic partnerships that support continued growth. The role offers a blend of new business development, strategic account growth and framework engagement, making it ideal for someone who enjoys consultative sales and influencing large-scale opportunities. What you'll be doing New Business Development Identify and develop new public sector opportunities before they enter formal procurement. Build relationships with senior stakeholders including IT Directors, Heads of Digital, Chief Digital Officers and other key decision-makers. Take a consultative approach to understand customer challenges and position tailored technology solutions. Identify opportunities for direct awards, framework call-offs and pre-procurement engagements. Develop a strong pipeline of qualified opportunities across Local Authorities, Higher Education institutions and Housing Associations. Attend networking events, conferences and industry functions to build relationships and generate new business. Support bid and tender submissions where appropriate. Strategic Partnerships & Frameworks Support the organisation's growth through established public sector procurement frameworks. Develop relationships with strategic partners to create new revenue opportunities. Collaborate with internal teams on framework opportunities and partnership-led bids. Help strengthen the organisation's presence across key public sector markets. Reporting & Performance You'll be responsible for maintaining accurate sales activity and forecasting, including: Weekly pipeline reviews and revenue forecasting. Maintaining detailed CRM records, customer contacts and opportunity updates. Creating and managing strategic account plans. Tracking activity against agreed business development targets and KPIs. Providing regular commercial updates to senior leadership. What we're looking for Proven experience in Business Development, Account Management or Sales within the technology, software or digital services sector. Experience selling into public sector organisations such as Local Authorities, Higher Education or Housing Associations. A strong understanding of public sector procurement processes, frameworks and stakeholder engagement. Demonstrable success in generating new business and managing complex sales cycles. Excellent relationship-building skills with the ability to engage senior decision-makers. A consultative sales approach with strong commercial awareness. Experience managing CRM systems, sales forecasting and pipeline reporting. Self-motivated, organised and comfortable managing a remote territory. What's on offer? 60,000 basic salary Uncapped commission with realistic OTE of 100,000+ Remote or hybrid working with flexibility Opportunity to join a rapidly growing technology consultancy with ambitious expansion plans The chance to shape and grow a strategic public sector portfolio Excellent career progression opportunities within a high-growth business Collaborative and supportive team environment
Housing Learning and Improvement Network Location: Bristol office (Redfield) 3 days a week, with opportunities for home working, with occasional travel as required Salary: From £38,000 PA (depending on experience) Vacancy Type: Full time (35 hours) The Senior Research and Insight Officer supports the delivery of consultancy, research, and advisory projects across housing, health, and social care. Working closely with the Assistant Director: Commercial & Partnerships, the role undertakes research and analysis, coordinates stakeholder engagement, and contributes to high-quality reports, recommendations, and project outputs. Role Purpose This is an opportunity to help shape the future of housing, health and care services across the UK. The Housing LIN's work influences national policy and supports local authorities and housing providers to create homes and communities where people can live independently, thrive and receive the support they may need. The successful postholder will play a key role in Housing LIN's highly-valued consultancy and research team, supporting the delivery of housing, health, care and policy-related projects. In particular, age-friendly housing and specialist/supported homes for older people, long term supported housing for adults with care/support needs and transitional supported housing. The role involves delivery of consultancy and advisory commissions combining project coordination, research, stakeholder engagement, and report writing to support the Housing LIN's consultancy team. Person Specification Essential: 3-5 years working in the housing, health and/or social care sector Experience or knowledge of local government processes Experience or knowledge of specialist/older persons' and supported housing sectors Experience working in strategy development, implementing service transformation and/or improvement Excellent research skills, including qualitative and quantitative research Experience of organising and confidently facilitating workshops, focus groups, consultation sessions, or stakeholder engagement activity Experience of carrying out literature or evidence reviews Ability to communicate complex research and information clearly to a range of audiences Strong organisational and project coordination skills, with the ability to manage competing priorities and deadlines Excellent written communication skills, including experience of producing reports and briefing papers Ability to work on own initiative and work with others to meet objectives and deadlines on several projects Desirable: An appropriate qualification to the role Experience of supporting or preparing tenders, proposals, expressions of interest or funding bids Experience of consultancy or advisory work Experience engaging with people with lived experience or using participatory approaches to engagement Familiarity with housing, health and care partnerships, including the role of housing providers, local authorities, health bodies, care providers and voluntary sector organisations A good understanding of quantitative research methods including proficiency in Excel and/or Power BI Experience of working in a small organisation Benefits We want our team to feel supported, valued and able to do their best work. Our benefits are designed to promote wellbeing, reward contribution and support a healthy balance between work and life. Competitive Salary & Profit-Share Pension scheme Professional development fund Cycle to work scheme 25 days annual leave + bank holidays Flexible working options Family-friendly policies To Apply If you feel you are a suitable candidate and would like to work for Housing LIN, please click apply to access the application form and full application instructions, including the email address to which your completed application should be sent. Closing date: 5pm on 16th August 2026
Aug 07, 2026
Full time
Housing Learning and Improvement Network Location: Bristol office (Redfield) 3 days a week, with opportunities for home working, with occasional travel as required Salary: From £38,000 PA (depending on experience) Vacancy Type: Full time (35 hours) The Senior Research and Insight Officer supports the delivery of consultancy, research, and advisory projects across housing, health, and social care. Working closely with the Assistant Director: Commercial & Partnerships, the role undertakes research and analysis, coordinates stakeholder engagement, and contributes to high-quality reports, recommendations, and project outputs. Role Purpose This is an opportunity to help shape the future of housing, health and care services across the UK. The Housing LIN's work influences national policy and supports local authorities and housing providers to create homes and communities where people can live independently, thrive and receive the support they may need. The successful postholder will play a key role in Housing LIN's highly-valued consultancy and research team, supporting the delivery of housing, health, care and policy-related projects. In particular, age-friendly housing and specialist/supported homes for older people, long term supported housing for adults with care/support needs and transitional supported housing. The role involves delivery of consultancy and advisory commissions combining project coordination, research, stakeholder engagement, and report writing to support the Housing LIN's consultancy team. Person Specification Essential: 3-5 years working in the housing, health and/or social care sector Experience or knowledge of local government processes Experience or knowledge of specialist/older persons' and supported housing sectors Experience working in strategy development, implementing service transformation and/or improvement Excellent research skills, including qualitative and quantitative research Experience of organising and confidently facilitating workshops, focus groups, consultation sessions, or stakeholder engagement activity Experience of carrying out literature or evidence reviews Ability to communicate complex research and information clearly to a range of audiences Strong organisational and project coordination skills, with the ability to manage competing priorities and deadlines Excellent written communication skills, including experience of producing reports and briefing papers Ability to work on own initiative and work with others to meet objectives and deadlines on several projects Desirable: An appropriate qualification to the role Experience of supporting or preparing tenders, proposals, expressions of interest or funding bids Experience of consultancy or advisory work Experience engaging with people with lived experience or using participatory approaches to engagement Familiarity with housing, health and care partnerships, including the role of housing providers, local authorities, health bodies, care providers and voluntary sector organisations A good understanding of quantitative research methods including proficiency in Excel and/or Power BI Experience of working in a small organisation Benefits We want our team to feel supported, valued and able to do their best work. Our benefits are designed to promote wellbeing, reward contribution and support a healthy balance between work and life. Competitive Salary & Profit-Share Pension scheme Professional development fund Cycle to work scheme 25 days annual leave + bank holidays Flexible working options Family-friendly policies To Apply If you feel you are a suitable candidate and would like to work for Housing LIN, please click apply to access the application form and full application instructions, including the email address to which your completed application should be sent. Closing date: 5pm on 16th August 2026
Housing Learning and Improvement Network Location: Bristol office (Redfield) 3 days a week, with opportunities for home working, with occasional travel as required Salary: From £38,000 PA (depending on experience) Vacancy Type: Full time (35 hours) The Senior Research and Insight Officer supports the delivery of consultancy, research, and advisory projects across housing, health, and social care. Working closely with the Assistant Director: Commercial & Partnerships, the role undertakes research and analysis, coordinates stakeholder engagement, and contributes to high-quality reports, recommendations, and project outputs. Role Purpose This is an opportunity to help shape the future of housing, health and care services across the UK. The Housing LIN's work influences national policy and supports local authorities and housing providers to create homes and communities where people can live independently, thrive and receive the support they may need. The successful postholder will play a key role in Housing LIN s highly-valued consultancy and research team, supporting the delivery of housing, health, care and policy-related projects. In particular, age-friendly housing and specialist/supported homes for older people, long term supported housing for adults with care/support needs and transitional supported housing. The role involves delivery of consultancy and advisory commissions combining project coordination, research, stakeholder engagement, and report writing to support the Housing LIN s consultancy team. Person Specification Essential: 3-5 years working in the housing, health and/or social care sector Experience or knowledge of local government processes Experience or knowledge of specialist/older persons and supported housing sectors Experience working in strategy development, implementing service transformation and/or improvement Excellent research skills, including qualitative and quantitative research Experience of organising and confidently facilitating workshops, focus groups, consultation sessions, or stakeholder engagement activity Experience of carrying out literature or evidence reviews Ability to communicate complex research and information clearly to a range of audiences Strong organisational and project coordination skills, with the ability to manage competing priorities and deadlines Excellent written communication skills, including experience of producing reports and briefing papers Ability to work on own initiative and work with others to meet objectives and deadlines on several projects Desirable: An appropriate qualification to the role Experience of supporting or preparing tenders, proposals, expressions of interest or funding bids Experience of consultancy or advisory work Experience engaging with people with lived experience or using participatory approaches to engagement Familiarity with housing, health and care partnerships, including the role of housing providers, local authorities, health bodies, care providers and voluntary sector organisations A good understanding of quantitative research methods including proficiency in Excel and/or Power BI Experience of working in a small organisation Benefits We want our team to feel supported, valued and able to do their best work. Our benefits are designed to promote wellbeing, reward contribution and support a healthy balance between work and life. Competitive Salary & Profit-Share Pension scheme Professional development fund Cycle to work scheme 25 days annual leave + bank holidays Flexible working options Family-friendly policies To Apply If you feel you are a suitable candidate and would like to work for Housing LIN, please click apply to access the application form and full application instructions, including the email address to which your completed application should be sent. Closing date: 5pm on 16th August 2026
Aug 07, 2026
Full time
Housing Learning and Improvement Network Location: Bristol office (Redfield) 3 days a week, with opportunities for home working, with occasional travel as required Salary: From £38,000 PA (depending on experience) Vacancy Type: Full time (35 hours) The Senior Research and Insight Officer supports the delivery of consultancy, research, and advisory projects across housing, health, and social care. Working closely with the Assistant Director: Commercial & Partnerships, the role undertakes research and analysis, coordinates stakeholder engagement, and contributes to high-quality reports, recommendations, and project outputs. Role Purpose This is an opportunity to help shape the future of housing, health and care services across the UK. The Housing LIN's work influences national policy and supports local authorities and housing providers to create homes and communities where people can live independently, thrive and receive the support they may need. The successful postholder will play a key role in Housing LIN s highly-valued consultancy and research team, supporting the delivery of housing, health, care and policy-related projects. In particular, age-friendly housing and specialist/supported homes for older people, long term supported housing for adults with care/support needs and transitional supported housing. The role involves delivery of consultancy and advisory commissions combining project coordination, research, stakeholder engagement, and report writing to support the Housing LIN s consultancy team. Person Specification Essential: 3-5 years working in the housing, health and/or social care sector Experience or knowledge of local government processes Experience or knowledge of specialist/older persons and supported housing sectors Experience working in strategy development, implementing service transformation and/or improvement Excellent research skills, including qualitative and quantitative research Experience of organising and confidently facilitating workshops, focus groups, consultation sessions, or stakeholder engagement activity Experience of carrying out literature or evidence reviews Ability to communicate complex research and information clearly to a range of audiences Strong organisational and project coordination skills, with the ability to manage competing priorities and deadlines Excellent written communication skills, including experience of producing reports and briefing papers Ability to work on own initiative and work with others to meet objectives and deadlines on several projects Desirable: An appropriate qualification to the role Experience of supporting or preparing tenders, proposals, expressions of interest or funding bids Experience of consultancy or advisory work Experience engaging with people with lived experience or using participatory approaches to engagement Familiarity with housing, health and care partnerships, including the role of housing providers, local authorities, health bodies, care providers and voluntary sector organisations A good understanding of quantitative research methods including proficiency in Excel and/or Power BI Experience of working in a small organisation Benefits We want our team to feel supported, valued and able to do their best work. Our benefits are designed to promote wellbeing, reward contribution and support a healthy balance between work and life. Competitive Salary & Profit-Share Pension scheme Professional development fund Cycle to work scheme 25 days annual leave + bank holidays Flexible working options Family-friendly policies To Apply If you feel you are a suitable candidate and would like to work for Housing LIN, please click apply to access the application form and full application instructions, including the email address to which your completed application should be sent. Closing date: 5pm on 16th August 2026
The starting salary for this full-time role is 31,659 per annum based on a 36-hour week. Surrey Registration Service are looking to recruit four Registration Support Officers to join our friendly team who are currently located at Guildford Register Office, Artington House, 42 Portsmouth Road, Guildford GU2 4DZ until its planned closure in October 2026. Following this, transactional registration services will transition to Library Hubs in Guildford, Camberley, Farnham, and Woking, supporting a modernised and more accessible service delivery model. These roles will be primarily based at Guildford Library, working Monday to Friday from 08:50 to 17:00. However, you will be expected to demonstrate flexibility by working across multiple locations to meet service delivery needs, including Camberley, Farnham and Woking as needed. Under arrangements for Local Government Reorganisation (LGR), the majority of our service will be disaggregated into two new registration districts for East Surrey and West Surrey. Under the TUPE arrangements for LGR, these posts will sit within the newly established West Surrey Registration District. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (pro-rated for part time opportunities) Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the Role Surrey Registration Service is an essential part of the Council's community and plays a significant role in recording important life events that have legal significance. We are responsible for the registration of 18,000 births, 11,000 deaths and 3,500 civil marriages and partnerships occurring in the county of Surrey each year. As a Registration Support Officer, you will play a vital role in delivering a statutory service that supports residents at some of the most significant moments in their lives. Working in accordance with the Births and Deaths Registration Act 1953 and associated legislation, you will be responsible for maintaining the accuracy and security of registration records, register pages, stock and daily accounts. This is a position that carries significant legal responsibility, requiring exceptional attention to detail, professionalism and a commitment to maintaining the highest standards of accuracy and compliance. Any breach of this act and associated legislation committed by a Registration Officer, is a statutory offence. In this unique and varied role, you will be required to deputise for the Senior Registrar in registering births, deaths, still-births and completing the preliminaries to marriages and civil partnerships. As well as using bespoke Registration Systems, you will be required to use electronic diaries and booking systems and manage Excel accounts, collect and submit statistics to the General Register Office, and process payments for certificate copies and keeping accurate records. Your empathy and dedication will be essential in dealing with customers who may be going through emotionally charged situations when registering their key life events. With the ability to operate within a team environment, as well as independently, you will have a proven ability to communicate effectively with a wide variety of people. Although this role involves registering births, deaths and notices, previous experience of this is not required as full training will be given. As an employee of the council, you must work in line with our Data Governance policy and all associated policies, procedures and guidance for managing personal data and information. Any breach of this policy may result in disciplinary action. Shortlisting Criteria In order to be considered for shortlisting, your application will clearly evidence the following skills: Highly organised and dependable team player with excellent time management skills, strong personal accountability, and a flexible, positive approach to work. Demonstrates a high level of accuracy and attention to detail in all aspects of their work. Ability to understand the legal nature of this role and to apply rules and laws and a clear understanding of your statutory responsibilities as a Registration Support Officer. Able to work effectively under pressure, manage services independently from a library hub, collaborate with colleagues across Surrey, and communicate with tact, patience, empathy and professionalism when supporting people from diverse backgrounds, including those who may be distressed. Proficient in using IT systems, including Microsoft Word, Excel, electronic diaries, booking systems, and bespoke registration software. As a customer-facing statutory service, we seek a collaborative and trustworthy individual who demonstrates resilience and commitment to this full-time role. You must hold a full driving licence with appropriate business insurance cover and have the use of a car. You may be required to travel anywhere in Surrey. How to Apply To apply, we request that you submit a CV and you will be asked the following 4 questions: What are your motivations for applying for this role in the Registration & Nationality Service? What skills and qualities would you bring to this role? Please provide an example of a time that you dealt with a challenging or stressful situation. What did you do, and what was the outcome? Please provide an example when you either gave or received excellent customer service. The job advert closes at 23:59 on Sunday 23rd August 2026 with interview dates to be confirmed. A basic DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) will be required for this role.
Aug 07, 2026
Full time
The starting salary for this full-time role is 31,659 per annum based on a 36-hour week. Surrey Registration Service are looking to recruit four Registration Support Officers to join our friendly team who are currently located at Guildford Register Office, Artington House, 42 Portsmouth Road, Guildford GU2 4DZ until its planned closure in October 2026. Following this, transactional registration services will transition to Library Hubs in Guildford, Camberley, Farnham, and Woking, supporting a modernised and more accessible service delivery model. These roles will be primarily based at Guildford Library, working Monday to Friday from 08:50 to 17:00. However, you will be expected to demonstrate flexibility by working across multiple locations to meet service delivery needs, including Camberley, Farnham and Woking as needed. Under arrangements for Local Government Reorganisation (LGR), the majority of our service will be disaggregated into two new registration districts for East Surrey and West Surrey. Under the TUPE arrangements for LGR, these posts will sit within the newly established West Surrey Registration District. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (pro-rated for part time opportunities) Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the Role Surrey Registration Service is an essential part of the Council's community and plays a significant role in recording important life events that have legal significance. We are responsible for the registration of 18,000 births, 11,000 deaths and 3,500 civil marriages and partnerships occurring in the county of Surrey each year. As a Registration Support Officer, you will play a vital role in delivering a statutory service that supports residents at some of the most significant moments in their lives. Working in accordance with the Births and Deaths Registration Act 1953 and associated legislation, you will be responsible for maintaining the accuracy and security of registration records, register pages, stock and daily accounts. This is a position that carries significant legal responsibility, requiring exceptional attention to detail, professionalism and a commitment to maintaining the highest standards of accuracy and compliance. Any breach of this act and associated legislation committed by a Registration Officer, is a statutory offence. In this unique and varied role, you will be required to deputise for the Senior Registrar in registering births, deaths, still-births and completing the preliminaries to marriages and civil partnerships. As well as using bespoke Registration Systems, you will be required to use electronic diaries and booking systems and manage Excel accounts, collect and submit statistics to the General Register Office, and process payments for certificate copies and keeping accurate records. Your empathy and dedication will be essential in dealing with customers who may be going through emotionally charged situations when registering their key life events. With the ability to operate within a team environment, as well as independently, you will have a proven ability to communicate effectively with a wide variety of people. Although this role involves registering births, deaths and notices, previous experience of this is not required as full training will be given. As an employee of the council, you must work in line with our Data Governance policy and all associated policies, procedures and guidance for managing personal data and information. Any breach of this policy may result in disciplinary action. Shortlisting Criteria In order to be considered for shortlisting, your application will clearly evidence the following skills: Highly organised and dependable team player with excellent time management skills, strong personal accountability, and a flexible, positive approach to work. Demonstrates a high level of accuracy and attention to detail in all aspects of their work. Ability to understand the legal nature of this role and to apply rules and laws and a clear understanding of your statutory responsibilities as a Registration Support Officer. Able to work effectively under pressure, manage services independently from a library hub, collaborate with colleagues across Surrey, and communicate with tact, patience, empathy and professionalism when supporting people from diverse backgrounds, including those who may be distressed. Proficient in using IT systems, including Microsoft Word, Excel, electronic diaries, booking systems, and bespoke registration software. As a customer-facing statutory service, we seek a collaborative and trustworthy individual who demonstrates resilience and commitment to this full-time role. You must hold a full driving licence with appropriate business insurance cover and have the use of a car. You may be required to travel anywhere in Surrey. How to Apply To apply, we request that you submit a CV and you will be asked the following 4 questions: What are your motivations for applying for this role in the Registration & Nationality Service? What skills and qualities would you bring to this role? Please provide an example of a time that you dealt with a challenging or stressful situation. What did you do, and what was the outcome? Please provide an example when you either gave or received excellent customer service. The job advert closes at 23:59 on Sunday 23rd August 2026 with interview dates to be confirmed. A basic DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) will be required for this role.
The starting salary for this full-time role is 31,659 per annum based on a 36-hour week. Surrey Registration Service are looking to recruit four Registration Support Officers to join our friendly team who are currently located at Leatherhead Register Office, The Mansion, 70 Church Street, Leatherhead, KT22 8DP. These roles will be primarily based at Leatherhead Register Office working Monday to Friday from 08:50 to 17:00. However, you will be expected to demonstrate flexibility by working across multiple locations to meet service delivery needs, including Reigate and Epsom, as needed. Under arrangements for Local Government Reorganisation (LGR), the majority of our service will be disaggregated into two new registration districts for East Surrey and West Surrey. Under the TUPE arrangements for LGR, these posts will sit within the newly established East Surrey Registration District. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (pro-rated for part time opportunities) Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the Role Surrey Registration Service is an essential part of the council's community and plays a significant role in recording important life events that have legal significance. We are responsible for the registration of 18,000 births, 11,000 deaths and 3,500 civil marriages and partnerships occurring in the county of Surrey each year. As a Registration Support Officer, you will play a vital role in delivering a statutory service that supports residents at some of the most significant moments in their lives. Working in accordance with the Births and Deaths Registration Act 1953 and associated legislation, you will be responsible for maintaining the accuracy and security of registration records, register pages, stock and daily accounts. This is a position that carries significant legal responsibility, requiring exceptional attention to detail, professionalism and a commitment to maintaining the highest standards of accuracy and compliance. Any breach of this act and associated legislation committed by a Registration Officer, is a statutory offence. In this unique and varied role, you will be required to deputise for the Senior Registrar in registering births, deaths, still-births and completing the preliminaries to marriages and civil partnerships. As well as using bespoke Registration Systems, you will be required to use electronic diaries and booking systems and manage Excel accounts, collect and submit statistics to the General Register Office, and process payments for certificate copies and keeping accurate records. Your empathy and dedication will be essential in dealing with customers who may be going through emotionally charged situations when registering their key life events. With the ability to operate within a team environment, as well as independently, you will have a proven ability to communicate effectively with a wide variety of people. Although this role involves registering births, deaths and notices, previous experience of this is not required as full training will be given. As an employee of the council, you must work in line with our Data Governance policy and all associated policies, procedures and guidance for managing personal data and information. Any breach of this policy may result in disciplinary action. Shortlisting Criteria In order to be considered for shortlisting, your application will clearly evidence the following skills: Highly organised and dependable team player with excellent time management skills, strong personal accountability, and a flexible, positive approach to work. Demonstrates a high level of accuracy and attention to detail in all aspects of their work. Ability to understand the legal nature of this role and to apply rules and laws and a clear understanding of your statutory responsibilities as a Registration Support Officer. Able to work effectively under pressure, manage services independently from a library hub, collaborate with colleagues across Surrey, and communicate with tact, patience, empathy and professionalism when supporting people from diverse backgrounds, including those who may be distressed. Proficient in using IT systems, including Microsoft Word, Excel, electronic diaries, booking systems, and bespoke registration software. As a customer-facing statutory service, we seek a collaborative and trustworthy individual who demonstrates resilience and commitment to this full-time role. You must hold a full driving licence with appropriate business insurance cover and have the use of a car. You may be required to travel anywhere in Surrey. How to Apply To apply, we request that you submit a CV and you will be asked the following 4 questions: What are your motivations for applying for this role in the Registration & Nationality Service? What skills and qualities would you bring to this role? Please provide an example of a time that you dealt with a challenging or stressful situation. What did you do, and what was the outcome? Please provide an example when you either gave or received excellent customer service. The job advert closes at 23:59 on Monday 23rd August 2026 with interview dates to be confirmed. We look forward to receiving your application, please click on the apply online button below to submit. If your application is shortlisted, you will be invited for an interview and technical assessment which will include an IT skills test. A basic DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) will be required for this role. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum shortlisting criteria, as displayed on the advert, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Aug 07, 2026
Full time
The starting salary for this full-time role is 31,659 per annum based on a 36-hour week. Surrey Registration Service are looking to recruit four Registration Support Officers to join our friendly team who are currently located at Leatherhead Register Office, The Mansion, 70 Church Street, Leatherhead, KT22 8DP. These roles will be primarily based at Leatherhead Register Office working Monday to Friday from 08:50 to 17:00. However, you will be expected to demonstrate flexibility by working across multiple locations to meet service delivery needs, including Reigate and Epsom, as needed. Under arrangements for Local Government Reorganisation (LGR), the majority of our service will be disaggregated into two new registration districts for East Surrey and West Surrey. Under the TUPE arrangements for LGR, these posts will sit within the newly established East Surrey Registration District. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (pro-rated for part time opportunities) Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the Role Surrey Registration Service is an essential part of the council's community and plays a significant role in recording important life events that have legal significance. We are responsible for the registration of 18,000 births, 11,000 deaths and 3,500 civil marriages and partnerships occurring in the county of Surrey each year. As a Registration Support Officer, you will play a vital role in delivering a statutory service that supports residents at some of the most significant moments in their lives. Working in accordance with the Births and Deaths Registration Act 1953 and associated legislation, you will be responsible for maintaining the accuracy and security of registration records, register pages, stock and daily accounts. This is a position that carries significant legal responsibility, requiring exceptional attention to detail, professionalism and a commitment to maintaining the highest standards of accuracy and compliance. Any breach of this act and associated legislation committed by a Registration Officer, is a statutory offence. In this unique and varied role, you will be required to deputise for the Senior Registrar in registering births, deaths, still-births and completing the preliminaries to marriages and civil partnerships. As well as using bespoke Registration Systems, you will be required to use electronic diaries and booking systems and manage Excel accounts, collect and submit statistics to the General Register Office, and process payments for certificate copies and keeping accurate records. Your empathy and dedication will be essential in dealing with customers who may be going through emotionally charged situations when registering their key life events. With the ability to operate within a team environment, as well as independently, you will have a proven ability to communicate effectively with a wide variety of people. Although this role involves registering births, deaths and notices, previous experience of this is not required as full training will be given. As an employee of the council, you must work in line with our Data Governance policy and all associated policies, procedures and guidance for managing personal data and information. Any breach of this policy may result in disciplinary action. Shortlisting Criteria In order to be considered for shortlisting, your application will clearly evidence the following skills: Highly organised and dependable team player with excellent time management skills, strong personal accountability, and a flexible, positive approach to work. Demonstrates a high level of accuracy and attention to detail in all aspects of their work. Ability to understand the legal nature of this role and to apply rules and laws and a clear understanding of your statutory responsibilities as a Registration Support Officer. Able to work effectively under pressure, manage services independently from a library hub, collaborate with colleagues across Surrey, and communicate with tact, patience, empathy and professionalism when supporting people from diverse backgrounds, including those who may be distressed. Proficient in using IT systems, including Microsoft Word, Excel, electronic diaries, booking systems, and bespoke registration software. As a customer-facing statutory service, we seek a collaborative and trustworthy individual who demonstrates resilience and commitment to this full-time role. You must hold a full driving licence with appropriate business insurance cover and have the use of a car. You may be required to travel anywhere in Surrey. How to Apply To apply, we request that you submit a CV and you will be asked the following 4 questions: What are your motivations for applying for this role in the Registration & Nationality Service? What skills and qualities would you bring to this role? Please provide an example of a time that you dealt with a challenging or stressful situation. What did you do, and what was the outcome? Please provide an example when you either gave or received excellent customer service. The job advert closes at 23:59 on Monday 23rd August 2026 with interview dates to be confirmed. We look forward to receiving your application, please click on the apply online button below to submit. If your application is shortlisted, you will be invited for an interview and technical assessment which will include an IT skills test. A basic DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) will be required for this role. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum shortlisting criteria, as displayed on the advert, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Head of Retentions Full Time, Permanent 55,000 - 75,000 + 20k Bonus Hinckley Onsite Lead the Future of Client Retention! We're partnering with a market-leading provider of HR, Employment Law, Health & Safety and Business Support services to appoint an exceptional Head of Retention . As part of a highly successful international group supporting tens of thousands of businesses across the UK and beyond, this organisation has built its reputation on delivering outstanding client service and long-term customer partnerships. This is a high-profile leadership appointment reporting directly to the Chief Operations Officer, offering the opportunity to shape and lead the company's retention strategy at a pivotal stage of continued growth. You'll take ownership of the organisation's retention and client growth strategy, driving improvements across the entire customer lifecycle. Working closely with senior stakeholders, you'll use commercial insight, operational excellence and strong leadership to maximise client retention, reduce churn and unlock growth opportunities within an established client base. Leading a team of Client Experience Account Managers and Retention Specialists, you'll build a high-performing function focused on delivering exceptional customer outcomes while achieving ambitious commercial objectives. DAY TO DAY Develop and execute the overall retention and client growth strategy. Lead, coach and inspire a high-performing retention team. Drive improvements in client experience, retention performance and operational efficiency. Analyse customer behaviour and cancellation trends to identify opportunities for improvement. Produce meaningful MI, dashboards and insight for senior leadership. Work cross-functionally to influence business-wide initiatives that improve customer outcomes. Ensure service levels, performance metrics and retention targets are consistently achieved. YOU? We're looking for an experienced senior leader with a proven track record in customer retention, client experience or operational leadership. You'll combine commercial awareness with strong analytical skills and have experience influencing senior stakeholders in a fast-paced, customer-focused environment. Significant leadership experience within retention, customer success or client operations. A proven ability to improve customer retention and commercial performance. Experience leading and developing high-performing teams. Strong analytical and reporting capability with a data-led approach to decision making. Exceptional stakeholder management and communication skills. A collaborative, innovative mindset with the ability to drive change. This is a rare opportunity to join an ambitious, award-winning business with a strong reputation for investing in its people and promoting from within. You'll play a key role in shaping business performance, influencing strategic decisions and leading a function that has a direct impact on long-term growth and customer success! 52094CC INDHIN The Portfolio Group are acting on behalf of our client in recruiting for this position.
Aug 07, 2026
Full time
Head of Retentions Full Time, Permanent 55,000 - 75,000 + 20k Bonus Hinckley Onsite Lead the Future of Client Retention! We're partnering with a market-leading provider of HR, Employment Law, Health & Safety and Business Support services to appoint an exceptional Head of Retention . As part of a highly successful international group supporting tens of thousands of businesses across the UK and beyond, this organisation has built its reputation on delivering outstanding client service and long-term customer partnerships. This is a high-profile leadership appointment reporting directly to the Chief Operations Officer, offering the opportunity to shape and lead the company's retention strategy at a pivotal stage of continued growth. You'll take ownership of the organisation's retention and client growth strategy, driving improvements across the entire customer lifecycle. Working closely with senior stakeholders, you'll use commercial insight, operational excellence and strong leadership to maximise client retention, reduce churn and unlock growth opportunities within an established client base. Leading a team of Client Experience Account Managers and Retention Specialists, you'll build a high-performing function focused on delivering exceptional customer outcomes while achieving ambitious commercial objectives. DAY TO DAY Develop and execute the overall retention and client growth strategy. Lead, coach and inspire a high-performing retention team. Drive improvements in client experience, retention performance and operational efficiency. Analyse customer behaviour and cancellation trends to identify opportunities for improvement. Produce meaningful MI, dashboards and insight for senior leadership. Work cross-functionally to influence business-wide initiatives that improve customer outcomes. Ensure service levels, performance metrics and retention targets are consistently achieved. YOU? We're looking for an experienced senior leader with a proven track record in customer retention, client experience or operational leadership. You'll combine commercial awareness with strong analytical skills and have experience influencing senior stakeholders in a fast-paced, customer-focused environment. Significant leadership experience within retention, customer success or client operations. A proven ability to improve customer retention and commercial performance. Experience leading and developing high-performing teams. Strong analytical and reporting capability with a data-led approach to decision making. Exceptional stakeholder management and communication skills. A collaborative, innovative mindset with the ability to drive change. This is a rare opportunity to join an ambitious, award-winning business with a strong reputation for investing in its people and promoting from within. You'll play a key role in shaping business performance, influencing strategic decisions and leading a function that has a direct impact on long-term growth and customer success! 52094CC INDHIN The Portfolio Group are acting on behalf of our client in recruiting for this position.
The starting salary for this role is 34,660 per annum, based on a 36 hour week. Do you have a genuine passion for people and their life events? Do you want to work in a dedicated and rewarding environment? Surrey Registration Service are looking to recruit a permanent full time Senior Registration Office (Registrar of Births, Deaths & Marriages) to join our friendly team, who are currently located at Guildford Register Office until its planned closure in October 2026. Following this, transactional registration services will transition to Library Hubs in Guildford, Camberley, Farnham, and Woking, supporting a modernised and more accessible service delivery model. This role will be primarily based at Guildford Library, working Monday to Friday from 08:50 to 17:00. However, you will be expected to demonstrate flexibility by working across multiple locations to meet service delivery needs, including Camberley, Farnham and Woking as needed. Under arrangements for Local Government Reorganisation (LGR), the majority of our service will be disaggregated into two new registration districts for East Surrey and West Surrey. Under the TUPE arrangements for LGR, this post will become the statutory Registrar for Births, Deaths and Marriages for the newly established West Surrey Registration District. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents Annual staff conference Opportunities to visit key stake holders as part of the enhanced training About the Role Surrey Registration Service is currently responsible for the registration of 19,000 births, 11,000 deaths and 3,500 civil marriages and partnerships occurring in the county of Surrey each year. As a Registrar, you will play a vital role in delivering a statutory service that supports residents at some of the most significant moments in their lives. Working in accordance with the Births and Deaths Registration Act 1953 and associated legislation, you will be personally responsible for maintaining the accuracy and security of registration records, register pages, stock and daily accounts. This is a position that carries significant legal responsibility, requiring exceptional attention to detail, professionalism and a commitment to maintaining the highest standards of accuracy and compliance. In this varied role, you will register births, deaths and still-births, take notices of marriage and civil partnership, issue birth, death and marriage certificates, collect and submit statistics to the General Register Office, and process payments for certificate copies. You will also manage the Medical Certificate of Cause of Death (MCCD) triaging process and provide guidance and training to Registration Support Officers where required. Alongside your registration duties, you will be responsible for managing registration stock and records, issuing stock to deputies, completing daily account reconciliations and annual stock audits, and ensuring deputy registrations are checked for accuracy. You will support the development of colleagues through training, one-to-one meetings and performance conversations, helping to maintain a high-performing and compliant team. You will also provide operational support across the wider service, including covering the Technical Manager role during periods of absence. This may involve undertaking registrations and conducting ceremonies, including some out-of-hours work when required. With legislative changes anticipated from November 2026, you will play an important role in supporting the service to adapt to new ways of working while continuing to deliver an excellent experience for residents. Shortlisting Criteria In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Highly organised and dependable team player with excellent time management skills, strong personal accountability, and a flexible, positive approach to work. Demonstrates a high level of accuracy and attention to detail in all aspects of their work. Fully trained and competent in registering births, deaths and stillbirths, taking notice of marriages and civil partnerships, and deputising for the Registrar of Births, Deaths and Marriages (RBD). Strong understanding of statutory registration responsibilities, including maintaining registers, managing notices, stock control, financial accounts, and compliance requirements. Proficient in using IT systems, including Microsoft Word, Excel, electronic diaries, booking systems, and bespoke registration software. Knowledge of Data (Use and Access) legislation, Data Governance requirements, and the application of registration legislation, with the confidence to apply rules and legal requirements appropriately. Able to work effectively under pressure, manage services independently from a library hub, collaborate with colleagues across Surrey, and communicate with tact, patience, empathy and professionalism when supporting people from diverse backgrounds, including those who may be distressed. You must hold a full driving licence with appropriate business insurance cover and have the use of a car. You may be required to travel anywhere in Surrey. The job advert closes at 23:59 on 09/08/2026 with interviews to follow. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum shortlisting criteria, as displayed on the advert, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Aug 07, 2026
Full time
The starting salary for this role is 34,660 per annum, based on a 36 hour week. Do you have a genuine passion for people and their life events? Do you want to work in a dedicated and rewarding environment? Surrey Registration Service are looking to recruit a permanent full time Senior Registration Office (Registrar of Births, Deaths & Marriages) to join our friendly team, who are currently located at Guildford Register Office until its planned closure in October 2026. Following this, transactional registration services will transition to Library Hubs in Guildford, Camberley, Farnham, and Woking, supporting a modernised and more accessible service delivery model. This role will be primarily based at Guildford Library, working Monday to Friday from 08:50 to 17:00. However, you will be expected to demonstrate flexibility by working across multiple locations to meet service delivery needs, including Camberley, Farnham and Woking as needed. Under arrangements for Local Government Reorganisation (LGR), the majority of our service will be disaggregated into two new registration districts for East Surrey and West Surrey. Under the TUPE arrangements for LGR, this post will become the statutory Registrar for Births, Deaths and Marriages for the newly established West Surrey Registration District. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents Annual staff conference Opportunities to visit key stake holders as part of the enhanced training About the Role Surrey Registration Service is currently responsible for the registration of 19,000 births, 11,000 deaths and 3,500 civil marriages and partnerships occurring in the county of Surrey each year. As a Registrar, you will play a vital role in delivering a statutory service that supports residents at some of the most significant moments in their lives. Working in accordance with the Births and Deaths Registration Act 1953 and associated legislation, you will be personally responsible for maintaining the accuracy and security of registration records, register pages, stock and daily accounts. This is a position that carries significant legal responsibility, requiring exceptional attention to detail, professionalism and a commitment to maintaining the highest standards of accuracy and compliance. In this varied role, you will register births, deaths and still-births, take notices of marriage and civil partnership, issue birth, death and marriage certificates, collect and submit statistics to the General Register Office, and process payments for certificate copies. You will also manage the Medical Certificate of Cause of Death (MCCD) triaging process and provide guidance and training to Registration Support Officers where required. Alongside your registration duties, you will be responsible for managing registration stock and records, issuing stock to deputies, completing daily account reconciliations and annual stock audits, and ensuring deputy registrations are checked for accuracy. You will support the development of colleagues through training, one-to-one meetings and performance conversations, helping to maintain a high-performing and compliant team. You will also provide operational support across the wider service, including covering the Technical Manager role during periods of absence. This may involve undertaking registrations and conducting ceremonies, including some out-of-hours work when required. With legislative changes anticipated from November 2026, you will play an important role in supporting the service to adapt to new ways of working while continuing to deliver an excellent experience for residents. Shortlisting Criteria In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Highly organised and dependable team player with excellent time management skills, strong personal accountability, and a flexible, positive approach to work. Demonstrates a high level of accuracy and attention to detail in all aspects of their work. Fully trained and competent in registering births, deaths and stillbirths, taking notice of marriages and civil partnerships, and deputising for the Registrar of Births, Deaths and Marriages (RBD). Strong understanding of statutory registration responsibilities, including maintaining registers, managing notices, stock control, financial accounts, and compliance requirements. Proficient in using IT systems, including Microsoft Word, Excel, electronic diaries, booking systems, and bespoke registration software. Knowledge of Data (Use and Access) legislation, Data Governance requirements, and the application of registration legislation, with the confidence to apply rules and legal requirements appropriately. Able to work effectively under pressure, manage services independently from a library hub, collaborate with colleagues across Surrey, and communicate with tact, patience, empathy and professionalism when supporting people from diverse backgrounds, including those who may be distressed. You must hold a full driving licence with appropriate business insurance cover and have the use of a car. You may be required to travel anywhere in Surrey. The job advert closes at 23:59 on 09/08/2026 with interviews to follow. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum shortlisting criteria, as displayed on the advert, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Lead TrustMark Through a Critical Next Chapter Strategic Leadership Commercial Resilience Transformation Stakeholder Confidence Entrepreneurial & Commercially Astute Are you ready to lead a purpose-driven national organisation through its next phase of growth, transformation and industry influence? Do you combine commercial acumen with a genuine commitment to consumer protection, quality standards and long-term societal impact? Can you inspire and empower senior leaders and colleagues, influence stakeholders at the highest levels, demonstrate an entrepreneurial approach, and balance public-interest objectives with commercial sustainability? TrustMark is seeking an exceptional Chief Executive Officer to lead the organisation through a period of change, challenge and renewed focus. This high-profile role calls for a commercially astute, credible and resilient leader who can balance public-interest responsibilities with commercial sustainability, strengthen organisational confidence and engage effectively with colleagues, partners, industry and government stakeholders. The Role at a Glance: Role: Chief Executive Officer Location: Basingstoke - regular office presence required Salary: £150,000 - £160,000 Benefits: Executive Benefits Package, discretionary bonus and car allowance Reporting to: Board of Directors Direct Reports: 3 The Opportunity Reporting to the Board, the CEO will lead TrustMark through its next challenging transformation and allow the individual to build and develop an exciting future for TrustMark. This is a high-profile leadership role requiring a commercially minded and purpose-driven executive who can navigate complex stakeholder environments, drive organisational change and build long-term sustainability. As TrustMark's principal ambassador, you will build trusted relationships across government, industry, regulators and commercial partners, ensuring the organisation remains influential, relevant and positioned for future growth. This is an opportunity for a leader who can bring vision, pace and clarity, inspiring confidence internally while strengthening TrustMark's impact across the sector. About You: You will be a commercially astute, purpose-driven and transformational executive leader with the confidence, credibility and judgement to lead TrustMark through a significant period of change. You may come from construction, retrofit, energy efficiency, home improvement, the wider built environment or another regulated, consumer-focused sector. Experience from financial services or another highly regulated environment may also be relevant, particularly where it has involved consumer protection, risk, compliance, digital platforms or public trust. You will be entrepreneurial, practical and solutions-focused, with the ability to operate in a fluid policy and commercial environment. You will be comfortable with ambiguity, able to make decisions at pace and capable of balancing opportunity with appropriate governance and risk management. Just as importantly, you will be a visible and people-focused leader who can generate energy, build confidence and bring people with you. Naturally, whilst we'd be keen to speak to candidates from construction, retrofit, energy, home improvement, or the wider built environment sector, we're also excited to hear from leaders across all sectors What You'll Bring Essential: • Proven CEO, MD or Executive leadership experience within a complex, multi-stakeholder environment • A strong track record of leading transformation, growth and organisational change • Commercially astute, with experience creating new revenue streams, partnerships or market opportunities • Strong strategic, financial and operational leadership capability • Experience working with influential boards and navigating complex governance environments • An engaging leader who builds high-performing teams and drives accountability • Exceptional stakeholder management, communication and influencing skills • Resilient, adaptable and comfortable operating in fast-moving, evolving environments • High levels of integrity, credibility and sound judgement Leadership Style • Visionary, commercially minded and entrepreneurial • Confident, credible and able to inspire trust at every level • A practical problem-solver who thrives in ambiguity and change • Visible, engaging and people-focused • Comfortable challenging constructively and driving transformation • Passionate about developing talent and building organisational capability • Motivated by purpose, impact and the opportunity to leave a lasting legacy Why Join TrustMark? • Shape the future of trust, quality and consumer protection across the UK built environment • Lead an organisation with significant influence across government, industry and regulatory stakeholders • Capitalise on major opportunities in retrofit, energy efficiency and home improvement • Drive commercial growth, digital transformation and long-term organisational sustainability • Unlock the strategic value of unique data assets and emerging technologies • Build and inspire a high-performing team through a period of ambitious change • Create a lasting legacy in an organisation with genuine national impact This is an exceptional opportunity for a visionary and commercially minded leader seeking a role where purpose and performance go hand in hand. If you have the leadership presence, commercial acumen and ambition to shape TrustMark's next chapter, we'd love to hear from you. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Aug 07, 2026
Full time
Lead TrustMark Through a Critical Next Chapter Strategic Leadership Commercial Resilience Transformation Stakeholder Confidence Entrepreneurial & Commercially Astute Are you ready to lead a purpose-driven national organisation through its next phase of growth, transformation and industry influence? Do you combine commercial acumen with a genuine commitment to consumer protection, quality standards and long-term societal impact? Can you inspire and empower senior leaders and colleagues, influence stakeholders at the highest levels, demonstrate an entrepreneurial approach, and balance public-interest objectives with commercial sustainability? TrustMark is seeking an exceptional Chief Executive Officer to lead the organisation through a period of change, challenge and renewed focus. This high-profile role calls for a commercially astute, credible and resilient leader who can balance public-interest responsibilities with commercial sustainability, strengthen organisational confidence and engage effectively with colleagues, partners, industry and government stakeholders. The Role at a Glance: Role: Chief Executive Officer Location: Basingstoke - regular office presence required Salary: £150,000 - £160,000 Benefits: Executive Benefits Package, discretionary bonus and car allowance Reporting to: Board of Directors Direct Reports: 3 The Opportunity Reporting to the Board, the CEO will lead TrustMark through its next challenging transformation and allow the individual to build and develop an exciting future for TrustMark. This is a high-profile leadership role requiring a commercially minded and purpose-driven executive who can navigate complex stakeholder environments, drive organisational change and build long-term sustainability. As TrustMark's principal ambassador, you will build trusted relationships across government, industry, regulators and commercial partners, ensuring the organisation remains influential, relevant and positioned for future growth. This is an opportunity for a leader who can bring vision, pace and clarity, inspiring confidence internally while strengthening TrustMark's impact across the sector. About You: You will be a commercially astute, purpose-driven and transformational executive leader with the confidence, credibility and judgement to lead TrustMark through a significant period of change. You may come from construction, retrofit, energy efficiency, home improvement, the wider built environment or another regulated, consumer-focused sector. Experience from financial services or another highly regulated environment may also be relevant, particularly where it has involved consumer protection, risk, compliance, digital platforms or public trust. You will be entrepreneurial, practical and solutions-focused, with the ability to operate in a fluid policy and commercial environment. You will be comfortable with ambiguity, able to make decisions at pace and capable of balancing opportunity with appropriate governance and risk management. Just as importantly, you will be a visible and people-focused leader who can generate energy, build confidence and bring people with you. Naturally, whilst we'd be keen to speak to candidates from construction, retrofit, energy, home improvement, or the wider built environment sector, we're also excited to hear from leaders across all sectors What You'll Bring Essential: • Proven CEO, MD or Executive leadership experience within a complex, multi-stakeholder environment • A strong track record of leading transformation, growth and organisational change • Commercially astute, with experience creating new revenue streams, partnerships or market opportunities • Strong strategic, financial and operational leadership capability • Experience working with influential boards and navigating complex governance environments • An engaging leader who builds high-performing teams and drives accountability • Exceptional stakeholder management, communication and influencing skills • Resilient, adaptable and comfortable operating in fast-moving, evolving environments • High levels of integrity, credibility and sound judgement Leadership Style • Visionary, commercially minded and entrepreneurial • Confident, credible and able to inspire trust at every level • A practical problem-solver who thrives in ambiguity and change • Visible, engaging and people-focused • Comfortable challenging constructively and driving transformation • Passionate about developing talent and building organisational capability • Motivated by purpose, impact and the opportunity to leave a lasting legacy Why Join TrustMark? • Shape the future of trust, quality and consumer protection across the UK built environment • Lead an organisation with significant influence across government, industry and regulatory stakeholders • Capitalise on major opportunities in retrofit, energy efficiency and home improvement • Drive commercial growth, digital transformation and long-term organisational sustainability • Unlock the strategic value of unique data assets and emerging technologies • Build and inspire a high-performing team through a period of ambitious change • Create a lasting legacy in an organisation with genuine national impact This is an exceptional opportunity for a visionary and commercially minded leader seeking a role where purpose and performance go hand in hand. If you have the leadership presence, commercial acumen and ambition to shape TrustMark's next chapter, we'd love to hear from you. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Internal Auditor Kensington Permanent £40,404 per annum Our client is looking for an experienced Internal Auditor The purpose of this role is to manage, perform, and control internal audit assignments across the three partner Councils (Royal Borough of Kensington and Chelsea, Westminster City Council, and the London Borough of Hammersmith and Fulham). The role requires wide-ranging experience in conducting system audits and reviews across all Council services. The primary goal is to provide independent assurance designed to add value and improve the Council's operations by evaluating and enhancing the effectiveness of risk management, control, and governance processes. Audits will be tailored to meet service expectations, ensuring the efficiency and effectiveness of the audit process. This is one of many roles we are currently looking for suitable candidates for visit our website. Qualifications Partly trained/ professionally qualified i.e. qualification in an internal audit related field (CIA Part1,2 and/or 3, MSc in Internal Audit or equivalent. If no professional internal audit qualification equivalent demonstrable work experience in an internal audit environment. C Skills Demonstrable work experience in an internal audit environment, including as a trainee or level 7 apprentice role. Recent experience of undertaking internal audits and follow ups (including establishment reviews such as school audits). Obtaining and analysing information and presenting findings verbally and in writing. Working within deadlines. Working independently and as part of a team. Knowledge Understand the structure of local government, the needs of the communities and the role of internal audit within this sector. Good technical knowledge in respect of internal audit frameworks and their application to local government. Ability to understand unfamiliar concepts and systems quickly. Maintain high professional standards of conduct and practice. Produce and present findings/ reports to senior officers. Obtain agreement from Senior Management to recommendations made. Effectively manage client data in line with procedures and policies. Manage delivery to achieve the targets. Competent in the use of IT packages including MS Office. Attitude Understand the need for a customer focus and how this is translated into practice. Ability to communicate clearly and precisely both verbally and in writing to a variety of stakeholders. Be enthusiastic, committed, and self-motivated in undertaking tasks and seeing them through to completion. Work in an agile way and be flexible to meet the needs of the service and the Councils. Ability to build a rapport with peers and work effectively as a team member to achieve the service objectives, including supporting apprentices who are new to internal audit. Be able to develop and sustain working partnerships with a wide range of internal and external bodies. PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer
Aug 06, 2026
Full time
Internal Auditor Kensington Permanent £40,404 per annum Our client is looking for an experienced Internal Auditor The purpose of this role is to manage, perform, and control internal audit assignments across the three partner Councils (Royal Borough of Kensington and Chelsea, Westminster City Council, and the London Borough of Hammersmith and Fulham). The role requires wide-ranging experience in conducting system audits and reviews across all Council services. The primary goal is to provide independent assurance designed to add value and improve the Council's operations by evaluating and enhancing the effectiveness of risk management, control, and governance processes. Audits will be tailored to meet service expectations, ensuring the efficiency and effectiveness of the audit process. This is one of many roles we are currently looking for suitable candidates for visit our website. Qualifications Partly trained/ professionally qualified i.e. qualification in an internal audit related field (CIA Part1,2 and/or 3, MSc in Internal Audit or equivalent. If no professional internal audit qualification equivalent demonstrable work experience in an internal audit environment. C Skills Demonstrable work experience in an internal audit environment, including as a trainee or level 7 apprentice role. Recent experience of undertaking internal audits and follow ups (including establishment reviews such as school audits). Obtaining and analysing information and presenting findings verbally and in writing. Working within deadlines. Working independently and as part of a team. Knowledge Understand the structure of local government, the needs of the communities and the role of internal audit within this sector. Good technical knowledge in respect of internal audit frameworks and their application to local government. Ability to understand unfamiliar concepts and systems quickly. Maintain high professional standards of conduct and practice. Produce and present findings/ reports to senior officers. Obtain agreement from Senior Management to recommendations made. Effectively manage client data in line with procedures and policies. Manage delivery to achieve the targets. Competent in the use of IT packages including MS Office. Attitude Understand the need for a customer focus and how this is translated into practice. Ability to communicate clearly and precisely both verbally and in writing to a variety of stakeholders. Be enthusiastic, committed, and self-motivated in undertaking tasks and seeing them through to completion. Work in an agile way and be flexible to meet the needs of the service and the Councils. Ability to build a rapport with peers and work effectively as a team member to achieve the service objectives, including supporting apprentices who are new to internal audit. Be able to develop and sustain working partnerships with a wide range of internal and external bodies. PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer
