Configuration Engineer Location: Kidderminster Salary: £21,157.50 - £24,784.50 per annum Vacancy Type: Full-time, Mon-Fri working hours 37.5 hour a week contract. Permanent salary As an IT recycler and supplier of IT Services we have overseen more than 3 million devices through the IT lifecycle and, as a result, are perfectly placed to provide our customers with guidance and advice through this complex market. We offer a huge range of additional services, such as IT spares and logistics throughout the UK, as well as datacentre and office relocations, configuration and build, bonded stock, engineers and project managers along with Greensafe Global, our hardware specialist IT brokerage service. This is an entry level - Junior technician role.The IT Configuration Engineer is responsible for the configuration, staging, and preparation of IT equipment in line with defined KPIs and SLAs. This includes BIOS configuration, asset tagging, operating system imaging, and post-deployment setup to ensure all devices are fully functional, secure, and customer-ready. Key Responsibilities: Image and configure desktops, laptops, printers, tablets, and other assets per company standards and in line with SLA s. Configure BIOS settings and apply required system customisations. Execute asset tagging and accurately record customer-specific data in asset management systems. Complete post-imaging configuration, validation, and quality checks to ensure devices meet required standards. Meet defined KPIs and SLAs, including turnaround times, productivity targets, and quality benchmarks. Maintain a clean, safe, and organised workspace in compliance with health and safety policies. Collaborate effectively with team members to achieve daily production targets and operational goals. Provide support to colleagues to maintain workflow efficiency and resolve bottlenecks. Train and mentor team members to ensure consistency, quality, and adherence to processes. Follow data security, handling, and compliance procedures when working with customer devices and information. Competencies & Behaviours: Strong understanding of PC hardware components and architecture. Proficiency in Microsoft Windows operating systems. Familiarity with Android and iOS operating systems is desirable. Experience with imaging and deployment tools (e.g., MDT, SCCM / Microsoft Endpoint Configuration Manager) is advantageous. Strong attention to detail and commitment to quality standards. Ability to work efficiently under pressure in a fast-paced, high-volume environment. Good problem-solving and troubleshooting skills. Effective time management and ability to prioritise tasks. Clear and professional communication skills, both written and verbal. Ability to lift and move IT equipment (up to kg). Ability to stand for extended periods while performing configuration tasks. Benefits: Staff discount online store Company events Refer a friend Scheme - £150+ On-site Fully Equipped Gymnasium To Apply If you feel you are a suitable candidate and would like to work for Greensafe IT, please do not hesitate to apply.i
Aug 20, 2026
Full time
Configuration Engineer Location: Kidderminster Salary: £21,157.50 - £24,784.50 per annum Vacancy Type: Full-time, Mon-Fri working hours 37.5 hour a week contract. Permanent salary As an IT recycler and supplier of IT Services we have overseen more than 3 million devices through the IT lifecycle and, as a result, are perfectly placed to provide our customers with guidance and advice through this complex market. We offer a huge range of additional services, such as IT spares and logistics throughout the UK, as well as datacentre and office relocations, configuration and build, bonded stock, engineers and project managers along with Greensafe Global, our hardware specialist IT brokerage service. This is an entry level - Junior technician role.The IT Configuration Engineer is responsible for the configuration, staging, and preparation of IT equipment in line with defined KPIs and SLAs. This includes BIOS configuration, asset tagging, operating system imaging, and post-deployment setup to ensure all devices are fully functional, secure, and customer-ready. Key Responsibilities: Image and configure desktops, laptops, printers, tablets, and other assets per company standards and in line with SLA s. Configure BIOS settings and apply required system customisations. Execute asset tagging and accurately record customer-specific data in asset management systems. Complete post-imaging configuration, validation, and quality checks to ensure devices meet required standards. Meet defined KPIs and SLAs, including turnaround times, productivity targets, and quality benchmarks. Maintain a clean, safe, and organised workspace in compliance with health and safety policies. Collaborate effectively with team members to achieve daily production targets and operational goals. Provide support to colleagues to maintain workflow efficiency and resolve bottlenecks. Train and mentor team members to ensure consistency, quality, and adherence to processes. Follow data security, handling, and compliance procedures when working with customer devices and information. Competencies & Behaviours: Strong understanding of PC hardware components and architecture. Proficiency in Microsoft Windows operating systems. Familiarity with Android and iOS operating systems is desirable. Experience with imaging and deployment tools (e.g., MDT, SCCM / Microsoft Endpoint Configuration Manager) is advantageous. Strong attention to detail and commitment to quality standards. Ability to work efficiently under pressure in a fast-paced, high-volume environment. Good problem-solving and troubleshooting skills. Effective time management and ability to prioritise tasks. Clear and professional communication skills, both written and verbal. Ability to lift and move IT equipment (up to kg). Ability to stand for extended periods while performing configuration tasks. Benefits: Staff discount online store Company events Refer a friend Scheme - £150+ On-site Fully Equipped Gymnasium To Apply If you feel you are a suitable candidate and would like to work for Greensafe IT, please do not hesitate to apply.i
Service Desk Team Leader Up to 50,000 per annum + benefits London (Farringdon/Chancery Lane) Hybrid (3 Days Office / 2 Days Home) We're looking for a hands-on Service Desk Team Leader to join a growing MSP, leading and developing a team of Service Desk Engineers while remaining close to the technology and supporting escalations when required. Working alongside the Service Desk Manager and another Team Leader, you'll help drive service performance, mentor engineers and ensure customers receive an exceptional support experience. Key Responsibilities Lead, coach and develop a team of 1st and 2nd Line Engineers Act as an escalation point for technical issues Manage ticket queues and ensure SLA targets are met Conduct 1-2-1s, performance reviews and coaching sessions Allocate workloads and coordinate engineer activity Drive service improvements and best practice Support incident management and customer escalations Remain hands-on and assist the team when needed About You Previous experience leading or mentoring IT support teams Strong background in Service Desk or IT Support environments Excellent customer service and stakeholder management skills Comfortable working in a fast-paced MSP environment Strong organisational and problem-solving skills Knowledge of ITIL principles and service management processes If this position sounds like it might be of interest, please feel free to get in touch via email
Aug 20, 2026
Full time
Service Desk Team Leader Up to 50,000 per annum + benefits London (Farringdon/Chancery Lane) Hybrid (3 Days Office / 2 Days Home) We're looking for a hands-on Service Desk Team Leader to join a growing MSP, leading and developing a team of Service Desk Engineers while remaining close to the technology and supporting escalations when required. Working alongside the Service Desk Manager and another Team Leader, you'll help drive service performance, mentor engineers and ensure customers receive an exceptional support experience. Key Responsibilities Lead, coach and develop a team of 1st and 2nd Line Engineers Act as an escalation point for technical issues Manage ticket queues and ensure SLA targets are met Conduct 1-2-1s, performance reviews and coaching sessions Allocate workloads and coordinate engineer activity Drive service improvements and best practice Support incident management and customer escalations Remain hands-on and assist the team when needed About You Previous experience leading or mentoring IT support teams Strong background in Service Desk or IT Support environments Excellent customer service and stakeholder management skills Comfortable working in a fast-paced MSP environment Strong organisational and problem-solving skills Knowledge of ITIL principles and service management processes If this position sounds like it might be of interest, please feel free to get in touch via email
Morson Edge is working with a renowned global consultancy to find a talented Risk Manager to join their team in Brighton. Major Projects requires a Risk Manager to work across a few projects in the portfolio. They will need to build and manage project risk registers via facilitating and leading risk workshops with project teams, driving clear identification, assessment and mitigation. They will need to lead QSRAs and QCRAs using tools such as Safran, Primavera Risk Analysis or equivalent software. Assist in monthly reporting of risk at a project and portfolio level. Provide insights and challenges on schedule and cost risk exposure, contingency planning and forecasting. About the Role: The Risk Manager will play a key role in identifying, assessing, and managing risks across major projects. You will be responsible for ensuring the effective delivery of risk management services, collaborating closely with stakeholders, and providing strategic guidance to mitigate potential risks. Key Responsibilities: - Identify and assess potential risks to projects, including financial, operational, and reputational risks. - Develop and implement risk management strategies to mitigate and manage risks across projects. - Work closely with project teams to integrate risk management processes and procedures into project planning and execution. - Provide risk analysis and reports to senior management and clients. - Monitor and track risks throughout the project lifecycle, ensuring timely and effective mitigation measures are in place. - Facilitate risk workshops and discussions with key stakeholders to ensure awareness and proactive management of project risks. Key Skills & Experience: - Proven experience in risk management, preferably within the construction, infrastructure, or real estate sectors. - Strong analytical skills and experience with risk assessment tools and methodologies. - Excellent communication and stakeholder management skills. - Ability to manage multiple projects and meet deadlines. - Proficiency in risk management software and Microsoft Office tools. - Strong problem-solving and decision-making abilities Proven track record as a Risk Manger in major civil engineering or infrastructure programmes. Hands on experience in running Quantitative Schedule Risk Analysis (QSRA) and Quantitative Cost Risk Analysis (QCRA) with relevant software tools. Experience in the water industry. Experience working with regulatory bodies. Qualifications: - Relevant degree or qualification in Risk Management, Project Management, or a related field. Why Apply? - Be part of a global leader in project and risk management. - A collaborative and inclusive work environment that values professional growth.
Aug 20, 2026
Full time
Morson Edge is working with a renowned global consultancy to find a talented Risk Manager to join their team in Brighton. Major Projects requires a Risk Manager to work across a few projects in the portfolio. They will need to build and manage project risk registers via facilitating and leading risk workshops with project teams, driving clear identification, assessment and mitigation. They will need to lead QSRAs and QCRAs using tools such as Safran, Primavera Risk Analysis or equivalent software. Assist in monthly reporting of risk at a project and portfolio level. Provide insights and challenges on schedule and cost risk exposure, contingency planning and forecasting. About the Role: The Risk Manager will play a key role in identifying, assessing, and managing risks across major projects. You will be responsible for ensuring the effective delivery of risk management services, collaborating closely with stakeholders, and providing strategic guidance to mitigate potential risks. Key Responsibilities: - Identify and assess potential risks to projects, including financial, operational, and reputational risks. - Develop and implement risk management strategies to mitigate and manage risks across projects. - Work closely with project teams to integrate risk management processes and procedures into project planning and execution. - Provide risk analysis and reports to senior management and clients. - Monitor and track risks throughout the project lifecycle, ensuring timely and effective mitigation measures are in place. - Facilitate risk workshops and discussions with key stakeholders to ensure awareness and proactive management of project risks. Key Skills & Experience: - Proven experience in risk management, preferably within the construction, infrastructure, or real estate sectors. - Strong analytical skills and experience with risk assessment tools and methodologies. - Excellent communication and stakeholder management skills. - Ability to manage multiple projects and meet deadlines. - Proficiency in risk management software and Microsoft Office tools. - Strong problem-solving and decision-making abilities Proven track record as a Risk Manger in major civil engineering or infrastructure programmes. Hands on experience in running Quantitative Schedule Risk Analysis (QSRA) and Quantitative Cost Risk Analysis (QCRA) with relevant software tools. Experience in the water industry. Experience working with regulatory bodies. Qualifications: - Relevant degree or qualification in Risk Management, Project Management, or a related field. Why Apply? - Be part of a global leader in project and risk management. - A collaborative and inclusive work environment that values professional growth.
HR Adaminsitrator Up to £30k Woolpit Office based Full time Permanent 40 hour working week Are you working as a HR Administrator? Are you looking for a new challange? Attega Group is working on behalf of our client as their in-house recruitment provider. We are currently recruiting for a HR Administrator to join their team. The main purpose of this role is to provide day to day admin support the the HR team, as well as maintain accurate and confidential employee records In return, our client is offering a salary of up to £30,000 P/A , depending on experience. This role is full-time and permanent . The hours of work will be 8am -5pm Monday to Friday Your responsibilities will include: Provide day-to-day administrative support to the HR team. Maintain accurate and confidential employee records and update HR systems. Prepare standard HR correspondence, including offer letters, contracts, and employee documentation. Support recruitment activities, including posting vacancies, arranging interviews, and communicating with candidates. Assist with new starter onboarding, induction arrangements, and required documentation. Process employee changes, including changes to personal details, working hours, and employment information. Maintain holiday, sickness, absence, and other employee records. Support leaver administration and ensure relevant documentation is completed. Respond to routine HR queries from employees and managers and escalate more complex matters when required. The ideal candidate: Previous experience in HR administration, general administration, recruitment, or a similar support role. Good administrative and organisational skills. Strong attention to detail and accuracy. Good written and verbal communication skills. Confident using Microsoft Office, particularly Word, Excel, Outlook, and Teams. Approximately 6 12 months experience in an HR, recruitment, administrative, or office support environment. Basic understanding of HR processes and the employee lifecycle. CIPD qualification or willingness to work towards a relevant HR qualification would be an advantage but is not essential. For more information on our HR Administrator role, please contact Dan in the Attega Group offices today!
Aug 20, 2026
Full time
HR Adaminsitrator Up to £30k Woolpit Office based Full time Permanent 40 hour working week Are you working as a HR Administrator? Are you looking for a new challange? Attega Group is working on behalf of our client as their in-house recruitment provider. We are currently recruiting for a HR Administrator to join their team. The main purpose of this role is to provide day to day admin support the the HR team, as well as maintain accurate and confidential employee records In return, our client is offering a salary of up to £30,000 P/A , depending on experience. This role is full-time and permanent . The hours of work will be 8am -5pm Monday to Friday Your responsibilities will include: Provide day-to-day administrative support to the HR team. Maintain accurate and confidential employee records and update HR systems. Prepare standard HR correspondence, including offer letters, contracts, and employee documentation. Support recruitment activities, including posting vacancies, arranging interviews, and communicating with candidates. Assist with new starter onboarding, induction arrangements, and required documentation. Process employee changes, including changes to personal details, working hours, and employment information. Maintain holiday, sickness, absence, and other employee records. Support leaver administration and ensure relevant documentation is completed. Respond to routine HR queries from employees and managers and escalate more complex matters when required. The ideal candidate: Previous experience in HR administration, general administration, recruitment, or a similar support role. Good administrative and organisational skills. Strong attention to detail and accuracy. Good written and verbal communication skills. Confident using Microsoft Office, particularly Word, Excel, Outlook, and Teams. Approximately 6 12 months experience in an HR, recruitment, administrative, or office support environment. Basic understanding of HR processes and the employee lifecycle. CIPD qualification or willingness to work towards a relevant HR qualification would be an advantage but is not essential. For more information on our HR Administrator role, please contact Dan in the Attega Group offices today!
As the Office Coordinator , you will work closely with all departments across the business, ensuring the company is represented in a professional, efficient, and welcoming manner, both internally and externally. You will play a key role in supporting the Senior Management Team with the smooth day-to-day running of the business and helping to achieve operational objectives. Location: Stanwell Moor Hours: Monday to Friday, 9:00am-5:00pm (40 hours per week) Salary: 28,500 per annum As the first point of contact for clients, customers, contractors, and visitors, you will provide a warm, friendly, and professional welcome, creating a positive first impression of the company. Working closely with the Maintenance Department , you will be responsible for coordinating and preparing daily work schedules , ensuring all worksheets are created and issued in advance of the next working day. You will prioritise tasks based on urgency, operational requirements, and customer needs, helping to maximise efficiency and service delivery. In addition, you will compile, maintain, and analyse operational data , producing accurate reports and performance information to support the monthly reporting requirements of the HSQE Manager . You will ensure records are kept up to date and contribute to the continuous improvement of administrative processes across the business. Key Duties of Office Coordinator: Responding to general emails and postal correspondence with customers and suppliers; ensuring files and archives are accurate, accessible, and auditable Managing and reconciling the company ordering system, including stock inventory and replenishment Supporting the HSEQ & HR Managers with training administration, accident and incident reporting, return-to-work interviews, and personal filing/correspondence Supporting the Maintenance Manager with maintenance sheets (production, completion/sign-off, recording and filing) to meet contractual obligations Working with the General Manager (GM) to produce required contractual reports Supporting strong customer relationships through accurate documentation and operational knowledge Keeping the GM informed of office-based functions, processes, concerns, and requirements at all times Taking the lead on office-based functions where required, ensuring outputs are delivered on time , in the correct format , and to the required standard Experience Similar or transferable experience in an office-based role or customer service environment (sector background not essential) Up-to-date, practical knowledge of office management , including its application and impact Qualifications & Education for desired Office Coordinator: GCSEs (minimum), including English Language/Literature and Maths Proficient in Microsoft Office, particularly Excel, Word, and Outlook Experience using job management, scheduling, or maintenance management software (desirable) Good understanding of data management and report preparation Preferred Skills Previous experience in an office coordination or administration role Experience scheduling work and coordinating operational teams Ability to prioritise a high-volume workload and work well under pressure Excellent organisational and time management skills Strong communication and interpersonal skills High accuracy and attention to detail Ability to maintain confidentiality and exercise discretion Confident producing reports and analysing data Customer-focused with a professional and approachable manner Should you require any support or assistance, please contact your local Gi Group office. Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, corporate members for Neurodiversity in business, Disability Confident committed members, Gold status for the Armed Forces Covenant, Bronze trail blazers for Racial Equality matters and Age Friendly Employer pledge members. Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group website.
Aug 20, 2026
Full time
As the Office Coordinator , you will work closely with all departments across the business, ensuring the company is represented in a professional, efficient, and welcoming manner, both internally and externally. You will play a key role in supporting the Senior Management Team with the smooth day-to-day running of the business and helping to achieve operational objectives. Location: Stanwell Moor Hours: Monday to Friday, 9:00am-5:00pm (40 hours per week) Salary: 28,500 per annum As the first point of contact for clients, customers, contractors, and visitors, you will provide a warm, friendly, and professional welcome, creating a positive first impression of the company. Working closely with the Maintenance Department , you will be responsible for coordinating and preparing daily work schedules , ensuring all worksheets are created and issued in advance of the next working day. You will prioritise tasks based on urgency, operational requirements, and customer needs, helping to maximise efficiency and service delivery. In addition, you will compile, maintain, and analyse operational data , producing accurate reports and performance information to support the monthly reporting requirements of the HSQE Manager . You will ensure records are kept up to date and contribute to the continuous improvement of administrative processes across the business. Key Duties of Office Coordinator: Responding to general emails and postal correspondence with customers and suppliers; ensuring files and archives are accurate, accessible, and auditable Managing and reconciling the company ordering system, including stock inventory and replenishment Supporting the HSEQ & HR Managers with training administration, accident and incident reporting, return-to-work interviews, and personal filing/correspondence Supporting the Maintenance Manager with maintenance sheets (production, completion/sign-off, recording and filing) to meet contractual obligations Working with the General Manager (GM) to produce required contractual reports Supporting strong customer relationships through accurate documentation and operational knowledge Keeping the GM informed of office-based functions, processes, concerns, and requirements at all times Taking the lead on office-based functions where required, ensuring outputs are delivered on time , in the correct format , and to the required standard Experience Similar or transferable experience in an office-based role or customer service environment (sector background not essential) Up-to-date, practical knowledge of office management , including its application and impact Qualifications & Education for desired Office Coordinator: GCSEs (minimum), including English Language/Literature and Maths Proficient in Microsoft Office, particularly Excel, Word, and Outlook Experience using job management, scheduling, or maintenance management software (desirable) Good understanding of data management and report preparation Preferred Skills Previous experience in an office coordination or administration role Experience scheduling work and coordinating operational teams Ability to prioritise a high-volume workload and work well under pressure Excellent organisational and time management skills Strong communication and interpersonal skills High accuracy and attention to detail Ability to maintain confidentiality and exercise discretion Confident producing reports and analysing data Customer-focused with a professional and approachable manner Should you require any support or assistance, please contact your local Gi Group office. Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, corporate members for Neurodiversity in business, Disability Confident committed members, Gold status for the Armed Forces Covenant, Bronze trail blazers for Racial Equality matters and Age Friendly Employer pledge members. Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group website.
Ernest Gordon Recruitment Limited
City, Birmingham
Business Development Manager (Cleaning Supplies) Birmingham (Midlands Patch) 32,000 - 34,000 (OTE 65,000) + Training + Progression + Uncapped Commission + Company Car + Laptop + Phone + Fuel Card + Remote Are you a driven Business Development Manager from a Chemicals, Hygiene or similar background, looking for a step up and to progress into senior roles within an established, growing business? Do you have the ability to hit the floor running, bringing door-to-door, warm and cold calling experience, and the drive to work across the Midlands patch? This company supplies chemicals and hygiene products into hospitals and universities, along with providing kitchen design and installations as a sub sector, with 50 employees and a strong family culture. In this role you will be in charge of selling cleaning chemicals and hygiene products into hospitals, universities and various other interesting industries exposing you to a wide range of clientele. This role: Mix of door-to-door, cold & warm calling, client visits and account management Monday to Friday (40 hours a week) On the road, with occasional visits to the office for sales meetings, training and company events Working within a buddy system, who deals with the admin, allowing you to concentrate your time into sales The person: Proven sales background, (preferably chemicals and hygiene industry) Full UK Driving license Based in the Midlands Reference: BBBH26427J If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment provider for this permanent position. By applying for this job, you accept the T&Cs, Privacy Policy and Disclaimers which can be found on our website.
Aug 20, 2026
Full time
Business Development Manager (Cleaning Supplies) Birmingham (Midlands Patch) 32,000 - 34,000 (OTE 65,000) + Training + Progression + Uncapped Commission + Company Car + Laptop + Phone + Fuel Card + Remote Are you a driven Business Development Manager from a Chemicals, Hygiene or similar background, looking for a step up and to progress into senior roles within an established, growing business? Do you have the ability to hit the floor running, bringing door-to-door, warm and cold calling experience, and the drive to work across the Midlands patch? This company supplies chemicals and hygiene products into hospitals and universities, along with providing kitchen design and installations as a sub sector, with 50 employees and a strong family culture. In this role you will be in charge of selling cleaning chemicals and hygiene products into hospitals, universities and various other interesting industries exposing you to a wide range of clientele. This role: Mix of door-to-door, cold & warm calling, client visits and account management Monday to Friday (40 hours a week) On the road, with occasional visits to the office for sales meetings, training and company events Working within a buddy system, who deals with the admin, allowing you to concentrate your time into sales The person: Proven sales background, (preferably chemicals and hygiene industry) Full UK Driving license Based in the Midlands Reference: BBBH26427J If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment provider for this permanent position. By applying for this job, you accept the T&Cs, Privacy Policy and Disclaimers which can be found on our website.
Your new company An exciting opportunity has arisen for an organised and proactive Training Coordinator to join a well-established and growing business. Working as part of the wider HR and Learning & Development function, you will play a key role in coordinating training activities, supporting employee development programmes and ensuring the smooth delivery of learning initiatives across the organisation.This position would suit an individual with strong administration and coordination skills who enjoys building relationships, managing multiple priorities and supporting employee development. Your new role Coordinate all training and development activities across multiple business areas. Support apprenticeship, graduate, trainee and professional development programmes, ensuring progress is effectively monitored and recorded. Work closely with managers to identify training needs and skills gaps across the workforce. Maintain and update training records, databases and reporting systems. Manage training plans and coordinate training schedules in line with business requirements. Book training courses, source suitable providers and venues, and coordinate all associated logistics. Monitor training budgets and support the administration of grant funding claims where applicable. Produce regular reports on training activity, qualifications, completion rates and learning outcomes. Support employees undertaking professional qualifications and further education programmes. Build and maintain positive relationships with employees, managers and external training providers. Contribute ideas to improve training processes, systems and overall learning provision. Support wider HR and Learning & Development initiatives as required. What you'll need to succeed Previous experience within a Training Coordinator, Learning & Development Administrator, HR Administrator or similar coordination role would be advantageous. Strong administrative and organisational skills with the ability to manage multiple tasks and deadlines. Excellent communication skills and the confidence to build relationships at all levels. Good working knowledge of Microsoft Office, including Excel, Word and databases. Strong attention to detail and accurate record-keeping abilities. Ability to analyse information and produce clear, meaningful reports. Self-motivated, proactive and keen to learn and develop. Comfortable working independently as well as collaboratively within a wider team. What you'll get in return Opportunity to develop a career within Learning & Development and HR. Exposure to a wide range of training and employee development activities. Collaborative and supportive working environment. Ongoing training and professional development opportunities. The chance to make a real impact on employee growth and business success What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 20, 2026
Full time
Your new company An exciting opportunity has arisen for an organised and proactive Training Coordinator to join a well-established and growing business. Working as part of the wider HR and Learning & Development function, you will play a key role in coordinating training activities, supporting employee development programmes and ensuring the smooth delivery of learning initiatives across the organisation.This position would suit an individual with strong administration and coordination skills who enjoys building relationships, managing multiple priorities and supporting employee development. Your new role Coordinate all training and development activities across multiple business areas. Support apprenticeship, graduate, trainee and professional development programmes, ensuring progress is effectively monitored and recorded. Work closely with managers to identify training needs and skills gaps across the workforce. Maintain and update training records, databases and reporting systems. Manage training plans and coordinate training schedules in line with business requirements. Book training courses, source suitable providers and venues, and coordinate all associated logistics. Monitor training budgets and support the administration of grant funding claims where applicable. Produce regular reports on training activity, qualifications, completion rates and learning outcomes. Support employees undertaking professional qualifications and further education programmes. Build and maintain positive relationships with employees, managers and external training providers. Contribute ideas to improve training processes, systems and overall learning provision. Support wider HR and Learning & Development initiatives as required. What you'll need to succeed Previous experience within a Training Coordinator, Learning & Development Administrator, HR Administrator or similar coordination role would be advantageous. Strong administrative and organisational skills with the ability to manage multiple tasks and deadlines. Excellent communication skills and the confidence to build relationships at all levels. Good working knowledge of Microsoft Office, including Excel, Word and databases. Strong attention to detail and accurate record-keeping abilities. Ability to analyse information and produce clear, meaningful reports. Self-motivated, proactive and keen to learn and develop. Comfortable working independently as well as collaboratively within a wider team. What you'll get in return Opportunity to develop a career within Learning & Development and HR. Exposure to a wide range of training and employee development activities. Collaborative and supportive working environment. Ongoing training and professional development opportunities. The chance to make a real impact on employee growth and business success What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Berry Recruitment are NOW hiring for a committed and motivated Customer Service/Planner Administrator to work for a small, family-feel company with a great supportive culture and strong team-focused environment . This organisation is based in a small village near Bicester, Oxfordshire , and you will be joining a new team that has been built this year due to growth . Commutable from: Thame, Haddenham, Bicester and Aylesbury. Role: Customer Service/Planner Salary: 29,000 - 32,000 per annum Location: Bicester, Oxfordshire Hours: Monday to Friday - Office Based Key Responsibilities of the Customer Service/Planner: Comfortable and confident talking on the phone to internal and external people. Excellent time management - responding quickly and effectively to client queries/general emails. Responsible for managing a busy shared inbox as well as your own personal inbox. Scheduling and allocating works to internal engineers as well as subcontractors in a timely and efficient manner. Prioritising important works to ensure the SLAs are met which have been set by the client. Consistently updating in-house system. Raising various jobs and purchase orders daily. Working as a team to complete various daily tasks. Form and maintain working relationships with work colleagues, account managers, engineers and clients. About you: Must have access to your own transportation due to the location. Great organisational and time management skills. Confident and comfortable communicating over the phone with internal and external parties. Strong written communication skills for responding to emails. Excellent communication skills with the ability to convey technical information clearly to non-technical users. Ability to form and maintain professional relationships with colleagues, account managers, engineers, and clients. Ability to work effectively as part of a team to complete daily tasks. Great attention to detail. No candidate will meet every single desired qualification we have listed. If your experience looks a little different but you think you can add value to the role, we'd love to learn more about you! For more information and to apply, contact the Oxford branch of Berry Recruitment - (phone number removed) or click 'Apply Now' to submit your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
Aug 20, 2026
Full time
Berry Recruitment are NOW hiring for a committed and motivated Customer Service/Planner Administrator to work for a small, family-feel company with a great supportive culture and strong team-focused environment . This organisation is based in a small village near Bicester, Oxfordshire , and you will be joining a new team that has been built this year due to growth . Commutable from: Thame, Haddenham, Bicester and Aylesbury. Role: Customer Service/Planner Salary: 29,000 - 32,000 per annum Location: Bicester, Oxfordshire Hours: Monday to Friday - Office Based Key Responsibilities of the Customer Service/Planner: Comfortable and confident talking on the phone to internal and external people. Excellent time management - responding quickly and effectively to client queries/general emails. Responsible for managing a busy shared inbox as well as your own personal inbox. Scheduling and allocating works to internal engineers as well as subcontractors in a timely and efficient manner. Prioritising important works to ensure the SLAs are met which have been set by the client. Consistently updating in-house system. Raising various jobs and purchase orders daily. Working as a team to complete various daily tasks. Form and maintain working relationships with work colleagues, account managers, engineers and clients. About you: Must have access to your own transportation due to the location. Great organisational and time management skills. Confident and comfortable communicating over the phone with internal and external parties. Strong written communication skills for responding to emails. Excellent communication skills with the ability to convey technical information clearly to non-technical users. Ability to form and maintain professional relationships with colleagues, account managers, engineers, and clients. Ability to work effectively as part of a team to complete daily tasks. Great attention to detail. No candidate will meet every single desired qualification we have listed. If your experience looks a little different but you think you can add value to the role, we'd love to learn more about you! For more information and to apply, contact the Oxford branch of Berry Recruitment - (phone number removed) or click 'Apply Now' to submit your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
Senior Case Manager Location: London & Home Counties (Hybrid) Salary: Up to £58,000 per annum + quarterly performance bonus of up to 10% Hours: Full Time 35 hours per week The Role An exciting opportunity has arisen for an experienced Senior Case Manager to join a specialist case management provider supporting individuals with complex disabilities. This is a hybrid role combining home working, attendance at the company's Oxfordshire head office and travel throughout London, the Home Counties, Essex, Kent, the Midlands and the South to support clients and meet the needs of the service. You will manage your own caseload whilst providing guidance and support to the wider Case Management team, helping to deliver high-quality, person-centred rehabilitation services. Key Responsibilities Manage a caseload of clients with complex disabilities. Complete assessments and develop rehabilitation goals in partnership with clients and their families. Produce and maintain comprehensive Case Management Plans with costed recommendations. Commission, coordinate and monitor rehabilitation services. Maintain accurate, compliant and up-to-date client documentation. Build effective relationships with clients, families, commissioners, referrers and multidisciplinary teams. Develop referral opportunities through networking and relationship building. Provide guidance and supervision to Case Managers. Participate in client reviews and annual appraisals alongside the Clinical Lead. Promote clinical governance, quality improvement and safe practice. Provide cover for the Clinical Lead during periods of absence. About You Applications are welcomed from registered: Nurses Occupational Therapists Physiotherapists Social Workers You will also have: A minimum of 2 years' experience within the Case Management sector . At least 5 years' experience within a relevant professional field . Proven experience providing guidance and supervision to a team. Excellent communication, organisational and relationship-building skills. Strong clinical reasoning and the ability to manage a varied workload. Knowledge of the litigation process. Knowledge of safe recruitment practices. An understanding of the Case Management sector and stakeholder expectations. Knowledge of CQC regulations is desirable. If you're looking to progress your career within a supportive organisation where you can combine hands-on case management with leadership responsibilities, we'd love to hear from you. Greys is a Specialist Recruitment Company who works with some of the UK s leading organisations within the Healthcare industry. If you are an Occupational Therapist, Physiotherapist, Speech & Language Therapist or Rehabilitation Case Manager looking for Permanent Contact, Ad-Hoc or Sessional work please contact us. Contact Marion on (phone number removed) or email (url removed) Greys is a Specialist Recruitment Company who works with some of the UK s leading organisations within the Healthcare industry. If you are an Occupational Therapist, Physiotherapist, Speech & Language Therapist or Rehabilitation Case Manager looking for Permanent Contact, Ad-Hoc or Sessional work please contact us.
Aug 20, 2026
Full time
Senior Case Manager Location: London & Home Counties (Hybrid) Salary: Up to £58,000 per annum + quarterly performance bonus of up to 10% Hours: Full Time 35 hours per week The Role An exciting opportunity has arisen for an experienced Senior Case Manager to join a specialist case management provider supporting individuals with complex disabilities. This is a hybrid role combining home working, attendance at the company's Oxfordshire head office and travel throughout London, the Home Counties, Essex, Kent, the Midlands and the South to support clients and meet the needs of the service. You will manage your own caseload whilst providing guidance and support to the wider Case Management team, helping to deliver high-quality, person-centred rehabilitation services. Key Responsibilities Manage a caseload of clients with complex disabilities. Complete assessments and develop rehabilitation goals in partnership with clients and their families. Produce and maintain comprehensive Case Management Plans with costed recommendations. Commission, coordinate and monitor rehabilitation services. Maintain accurate, compliant and up-to-date client documentation. Build effective relationships with clients, families, commissioners, referrers and multidisciplinary teams. Develop referral opportunities through networking and relationship building. Provide guidance and supervision to Case Managers. Participate in client reviews and annual appraisals alongside the Clinical Lead. Promote clinical governance, quality improvement and safe practice. Provide cover for the Clinical Lead during periods of absence. About You Applications are welcomed from registered: Nurses Occupational Therapists Physiotherapists Social Workers You will also have: A minimum of 2 years' experience within the Case Management sector . At least 5 years' experience within a relevant professional field . Proven experience providing guidance and supervision to a team. Excellent communication, organisational and relationship-building skills. Strong clinical reasoning and the ability to manage a varied workload. Knowledge of the litigation process. Knowledge of safe recruitment practices. An understanding of the Case Management sector and stakeholder expectations. Knowledge of CQC regulations is desirable. If you're looking to progress your career within a supportive organisation where you can combine hands-on case management with leadership responsibilities, we'd love to hear from you. Greys is a Specialist Recruitment Company who works with some of the UK s leading organisations within the Healthcare industry. If you are an Occupational Therapist, Physiotherapist, Speech & Language Therapist or Rehabilitation Case Manager looking for Permanent Contact, Ad-Hoc or Sessional work please contact us. Contact Marion on (phone number removed) or email (url removed) Greys is a Specialist Recruitment Company who works with some of the UK s leading organisations within the Healthcare industry. If you are an Occupational Therapist, Physiotherapist, Speech & Language Therapist or Rehabilitation Case Manager looking for Permanent Contact, Ad-Hoc or Sessional work please contact us.
Ernest Gordon Recruitment Limited
Nottingham, Nottinghamshire
Business Development Manager (Cleaning Supplies) Nottingham (Local Patch) 32,000 - 34,000 (OTE 65,000) + Training + Progression + Uncapped Commission + Company Car + Laptop + Phone + Fuel Card + Remote Are you a driven Business Development Manager from a Chemicals, Hygiene or similar background, looking for a step up and to progress into senior roles within an established, growing business? Do you have the ability to hit the floor running, bringing door-to-door, warm and cold calling experience, and the drive to work across Nottingham and surrounding areas? This company supplies chemicals and hygiene products into hospitals and universities, along with providing kitchen design and installations as a sub sector, with 50 employees and a strong family culture. In this role you will be in charge of selling cleaning chemicals and hygiene products into hospitals, universities and various other interesting industries exposing you to a wide range of clientele. This role: Mix of door-to-door, cold & warm calling, client visits and account management Monday to Friday (40 hours a week) On the road, with occasional visits to the office for sales meetings, training and company events Working within a buddy system, who deals with the admin, allowing you to concentrate your time into sales The person: Proven sales background, (preferably chemicals and hygiene industry) Full UK Driving license Based in or around Nottingham Reference: BBBH26428J If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment provider for this permanent position. By applying for this job, you accept the T&Cs, Privacy Policy and Disclaimers which can be found on our website.
Aug 20, 2026
Full time
Business Development Manager (Cleaning Supplies) Nottingham (Local Patch) 32,000 - 34,000 (OTE 65,000) + Training + Progression + Uncapped Commission + Company Car + Laptop + Phone + Fuel Card + Remote Are you a driven Business Development Manager from a Chemicals, Hygiene or similar background, looking for a step up and to progress into senior roles within an established, growing business? Do you have the ability to hit the floor running, bringing door-to-door, warm and cold calling experience, and the drive to work across Nottingham and surrounding areas? This company supplies chemicals and hygiene products into hospitals and universities, along with providing kitchen design and installations as a sub sector, with 50 employees and a strong family culture. In this role you will be in charge of selling cleaning chemicals and hygiene products into hospitals, universities and various other interesting industries exposing you to a wide range of clientele. This role: Mix of door-to-door, cold & warm calling, client visits and account management Monday to Friday (40 hours a week) On the road, with occasional visits to the office for sales meetings, training and company events Working within a buddy system, who deals with the admin, allowing you to concentrate your time into sales The person: Proven sales background, (preferably chemicals and hygiene industry) Full UK Driving license Based in or around Nottingham Reference: BBBH26428J If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment provider for this permanent position. By applying for this job, you accept the T&Cs, Privacy Policy and Disclaimers which can be found on our website.
Office Manager (Full-Time or Part-Time) Legal Services Sector An established and highly respected professional services organisation is seeking an experienced and proactive Office Manager to play a key role in the smooth and efficient running of its operations. This is a varied and rewarding position offering the opportunity to take ownership of office administration, people management, facilities coordination, and business support functions. The role can be offered on either a full-time or part-time basis, making it an attractive opportunity for someone looking for flexibility alongside responsibility. The Role Reporting directly to senior leadership, you will oversee the day-to-day management of office operations, ensuring high standards of service, organisation, and professionalism across the business. Key responsibilities will include: Managing and developing the reception and administration team Providing PA and executive support to senior management as required Coordinating the production and distribution of the company's monthly newsletter Managing supplier relationships and contracts Acting as the main point of contact for internal IT-related issues and liaising with external support providers Supporting HR administration and employee-related processes Assisting with project costings and general business administration Working alongside the Facilities Manager to oversee premises and facilities matters Identifying opportunities to improve processes, efficiency, and service delivery Providing wider operational support to Directors and senior management There may also be opportunities for the successful candidate to become involved in selected finance-related activities, depending on experience and business needs. About You We are looking for an organised, confident and adaptable individual who thrives in a busy professional environment. You will ideally have: Previous experience in an Office Manager, Administration Manager, Practice Manager, Operations Coordinator, or similar role Experience managing, motivating, and developing staff Strong organisational and multitasking abilities Excellent communication and interpersonal skills A proactive approach to problem-solving and continuous improvement Strong Microsoft Office skills, particularly Excel The ability to manage competing priorities while maintaining attention to detail We would also welcome applications from experienced senior administrators or business support professionals who are ready to take the next step into a management position. What's on Offer Competitive salary, dependent on experience Full-time or part-time working arrangements available 33 days holiday Christmas and summer social events Active staff social groups A supportive and collaborative working environment The opportunity to make a meaningful impact within a well-established and respected organisation Opportunity to work 4 days or 5 days per week
Aug 20, 2026
Full time
Office Manager (Full-Time or Part-Time) Legal Services Sector An established and highly respected professional services organisation is seeking an experienced and proactive Office Manager to play a key role in the smooth and efficient running of its operations. This is a varied and rewarding position offering the opportunity to take ownership of office administration, people management, facilities coordination, and business support functions. The role can be offered on either a full-time or part-time basis, making it an attractive opportunity for someone looking for flexibility alongside responsibility. The Role Reporting directly to senior leadership, you will oversee the day-to-day management of office operations, ensuring high standards of service, organisation, and professionalism across the business. Key responsibilities will include: Managing and developing the reception and administration team Providing PA and executive support to senior management as required Coordinating the production and distribution of the company's monthly newsletter Managing supplier relationships and contracts Acting as the main point of contact for internal IT-related issues and liaising with external support providers Supporting HR administration and employee-related processes Assisting with project costings and general business administration Working alongside the Facilities Manager to oversee premises and facilities matters Identifying opportunities to improve processes, efficiency, and service delivery Providing wider operational support to Directors and senior management There may also be opportunities for the successful candidate to become involved in selected finance-related activities, depending on experience and business needs. About You We are looking for an organised, confident and adaptable individual who thrives in a busy professional environment. You will ideally have: Previous experience in an Office Manager, Administration Manager, Practice Manager, Operations Coordinator, or similar role Experience managing, motivating, and developing staff Strong organisational and multitasking abilities Excellent communication and interpersonal skills A proactive approach to problem-solving and continuous improvement Strong Microsoft Office skills, particularly Excel The ability to manage competing priorities while maintaining attention to detail We would also welcome applications from experienced senior administrators or business support professionals who are ready to take the next step into a management position. What's on Offer Competitive salary, dependent on experience Full-time or part-time working arrangements available 33 days holiday Christmas and summer social events Active staff social groups A supportive and collaborative working environment The opportunity to make a meaningful impact within a well-established and respected organisation Opportunity to work 4 days or 5 days per week
Information Security Engineer Ampthill, Bedfordshire, UK (phone number removed) p/a with BUPA, bonus, 4 day work week Reporting to the EMEA Information Security Officer, the Information Security Engineer will be responsible for the security engineering, accreditation, and lifecycle assurance of classified and sensitive IT systems. The role will support the design, implementation, operation, and continuous improvement of secure IT environments, ensuring compliance with UK Government, MoD, and Lockheed Martin security requirements. The successful candidate will work closely with programme teams, architects, infrastructure engineers, accrediting authorities, and information assurance stakeholders to ensure security is embedded throughout the system lifecycle. Key Responsibilities: Lead the implementation of Secure by Design principles across classified IT systems and projects Provide security engineering expertise throughout the system development and operational lifecycle, ensuring security requirements are identified and implemented from concept through disposal. Conduct security architecture reviews, threat assessments, and technical risk analysis for classified environments. Support the development and maintenance of system security documentation, security architectures, and security operating procedures. Lead and coordinate system accreditation activities for classified and sensitive systems. Develop and maintain accreditation artefacts including Risk Management and Accreditation Documentation Sets (RMADS), Security Cases, Security Management Plans, and supporting evidence. Work with Accreditors, Security Controllers, and customer security representatives to obtain and maintain Authority to Operate (ATO) approvals. Ensure continued compliance with applicable regulatory, contractual, and customer security requirements throughout system operation. Identify, assess, and mitigate cybersecurity risks within classified IT environments. Conduct security assessments, vulnerability reviews, and compliance audits against corporate and government security standards. Support risk treatment planning and remediation activities. Ensure alignment with NCSC, MoD, JSP, NIST, and Lockheed Martin security policies and standards where applicable. Support incident response investigations affecting classified systems. Assist with vulnerability management, patch management, and security monitoring activities. Participate in security reviews and technical investigations to identify root causes and corrective actions. Provide technical guidance to system administrators and engineering teams on security controls and best practices. Collaborate with programme managers, solution architects, IT teams, information assurance practitioners, and customer representatives. Provide security guidance to project teams during system design, implementation, and operational support phases. Support customer and regulatory audits and inspections. Required skills, qualifications and experience Strong understanding of Microsoft Windows Server, Linux operating systems, virtualisation technologies, and enterprise networking. Experience securing classified, air-gapped, or highly regulated IT environments. Knowledge of cloud security principles including AWS, IaaS, and PaaS technologies where applicable. Familiarity with security technologies including endpoint protection, SIEM, vulnerability management, encryption, and identity management solutions Demonstrable experience applying Secure by Design principles in complex IT systems and programmes. Experience conducting security architecture reviews, threat modelling, and risk assessments. Strong understanding of system hardening, security controls implementation, and security testing methodologies. Experience supporting system engineering and security requirements management within regulated environments. Accreditation & ATO Experience Proven experience developing accreditation evidence and security assurance documentation. Experience obtaining and maintaining Authority to Operate (ATO) approvals for classified or regulated systems. Knowledge of UK Government and MoD accreditation processes and assurance frameworks. Experience working directly with accrediting authorities, security controllers, or customer assurance organisations. Excellent written and verbal communication skills. Ability to communicate technical security concepts to both technical and non-technical stakeholders. Strong analytical and problem-solving skills. Ability to work independently while supporting multiple programmes and stakeholders. CISSP, CISM, or equivalent Information Assurance certification. Degree in Cyber Security, Information Security, Computer Science, Engineering, or a related discipline. Experience within Defence, Aerospace, Government, or National Security sectors. Disclaimer: This vacancy is being advertised by Optamor Limited. Optamor is a specialist Recruitment Process Outsourcing provider. We provide a flexible full recruitment solution which takes care of all recruitment requirements from planning to on-boarding. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
Aug 20, 2026
Full time
Information Security Engineer Ampthill, Bedfordshire, UK (phone number removed) p/a with BUPA, bonus, 4 day work week Reporting to the EMEA Information Security Officer, the Information Security Engineer will be responsible for the security engineering, accreditation, and lifecycle assurance of classified and sensitive IT systems. The role will support the design, implementation, operation, and continuous improvement of secure IT environments, ensuring compliance with UK Government, MoD, and Lockheed Martin security requirements. The successful candidate will work closely with programme teams, architects, infrastructure engineers, accrediting authorities, and information assurance stakeholders to ensure security is embedded throughout the system lifecycle. Key Responsibilities: Lead the implementation of Secure by Design principles across classified IT systems and projects Provide security engineering expertise throughout the system development and operational lifecycle, ensuring security requirements are identified and implemented from concept through disposal. Conduct security architecture reviews, threat assessments, and technical risk analysis for classified environments. Support the development and maintenance of system security documentation, security architectures, and security operating procedures. Lead and coordinate system accreditation activities for classified and sensitive systems. Develop and maintain accreditation artefacts including Risk Management and Accreditation Documentation Sets (RMADS), Security Cases, Security Management Plans, and supporting evidence. Work with Accreditors, Security Controllers, and customer security representatives to obtain and maintain Authority to Operate (ATO) approvals. Ensure continued compliance with applicable regulatory, contractual, and customer security requirements throughout system operation. Identify, assess, and mitigate cybersecurity risks within classified IT environments. Conduct security assessments, vulnerability reviews, and compliance audits against corporate and government security standards. Support risk treatment planning and remediation activities. Ensure alignment with NCSC, MoD, JSP, NIST, and Lockheed Martin security policies and standards where applicable. Support incident response investigations affecting classified systems. Assist with vulnerability management, patch management, and security monitoring activities. Participate in security reviews and technical investigations to identify root causes and corrective actions. Provide technical guidance to system administrators and engineering teams on security controls and best practices. Collaborate with programme managers, solution architects, IT teams, information assurance practitioners, and customer representatives. Provide security guidance to project teams during system design, implementation, and operational support phases. Support customer and regulatory audits and inspections. Required skills, qualifications and experience Strong understanding of Microsoft Windows Server, Linux operating systems, virtualisation technologies, and enterprise networking. Experience securing classified, air-gapped, or highly regulated IT environments. Knowledge of cloud security principles including AWS, IaaS, and PaaS technologies where applicable. Familiarity with security technologies including endpoint protection, SIEM, vulnerability management, encryption, and identity management solutions Demonstrable experience applying Secure by Design principles in complex IT systems and programmes. Experience conducting security architecture reviews, threat modelling, and risk assessments. Strong understanding of system hardening, security controls implementation, and security testing methodologies. Experience supporting system engineering and security requirements management within regulated environments. Accreditation & ATO Experience Proven experience developing accreditation evidence and security assurance documentation. Experience obtaining and maintaining Authority to Operate (ATO) approvals for classified or regulated systems. Knowledge of UK Government and MoD accreditation processes and assurance frameworks. Experience working directly with accrediting authorities, security controllers, or customer assurance organisations. Excellent written and verbal communication skills. Ability to communicate technical security concepts to both technical and non-technical stakeholders. Strong analytical and problem-solving skills. Ability to work independently while supporting multiple programmes and stakeholders. CISSP, CISM, or equivalent Information Assurance certification. Degree in Cyber Security, Information Security, Computer Science, Engineering, or a related discipline. Experience within Defence, Aerospace, Government, or National Security sectors. Disclaimer: This vacancy is being advertised by Optamor Limited. Optamor is a specialist Recruitment Process Outsourcing provider. We provide a flexible full recruitment solution which takes care of all recruitment requirements from planning to on-boarding. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
Techniche Global is supporting a specialist automotive parts manufacturer based in Harlow in the appointment of an experienced Customer Service Manager . This is a genuine management role responsible for leading and developing a customer service function consisting of six team members, including Customer Service Advisors, Sales Support, and Marketing Administration. The successful candidate will have proven experience managing customer service or client-facing teams, with a strong track record of improving performance, developing people, and delivering high standards of customer service. Experience within a B2B environment is preferred, with manufacturing, automotive, engineering, or technical product experience being advantageous. Key Responsibilities of the Customer Service Manager: Lead, manage, and develop the customer service team, ensuring high standards of performance and customer care. Coach, mentor, and support team members to improve capability, engagement, and overall team performance. Manage performance, attendance, employee relations, and resolve conflicts effectively. Ensure customers receive clear communication, accurate information, and a consistently high level of service. Manage customer order processes, ensuring requirements are communicated effectively and fulfilled on time. Handle customer complaints, investigations, and corrective actions to drive service improvements. Identify and implement process improvements to improve customer experience and operational efficiency. Build strong relationships with customers, internal teams, and senior stakeholders. Monitor team performance and introduce appropriate training and development where required. Provide regular updates and reporting to the Sales Operations Director. Skills & Experience Required Proven experience managing and developing a customer service team in a management-level role. Strong background in customer service, client operations, or customer-facing environments. Demonstrable experience improving team performance and customer service standards. Excellent leadership skills with the ability to motivate, coach, and develop individuals. Strong communication and relationship-building skills across customers, colleagues, and stakeholders. Ability to manage multiple priorities and perform effectively in a fast-paced environment. Strong problem-solving and decision-making skills with the ability to remain calm under pressure. Excellent organisational skills and attention to detail. Confident using customer service systems, Microsoft Office, and Excel. Experience using ERP systems would be advantageous. Experience within manufacturing, automotive, engineering, or technical products would be beneficial. Personal Attributes Positive and professional approach. Customer-focused mindset with a commitment to service excellence. Resilient, adaptable, and able to manage changing priorities. Proactive, self-motivated, and results-driven. A team player who leads by example and creates a positive, high-performing culture. All candidates must be able to prove that they have the right to work in the UK. If this role is of interest, Apply Now!
Aug 20, 2026
Full time
Techniche Global is supporting a specialist automotive parts manufacturer based in Harlow in the appointment of an experienced Customer Service Manager . This is a genuine management role responsible for leading and developing a customer service function consisting of six team members, including Customer Service Advisors, Sales Support, and Marketing Administration. The successful candidate will have proven experience managing customer service or client-facing teams, with a strong track record of improving performance, developing people, and delivering high standards of customer service. Experience within a B2B environment is preferred, with manufacturing, automotive, engineering, or technical product experience being advantageous. Key Responsibilities of the Customer Service Manager: Lead, manage, and develop the customer service team, ensuring high standards of performance and customer care. Coach, mentor, and support team members to improve capability, engagement, and overall team performance. Manage performance, attendance, employee relations, and resolve conflicts effectively. Ensure customers receive clear communication, accurate information, and a consistently high level of service. Manage customer order processes, ensuring requirements are communicated effectively and fulfilled on time. Handle customer complaints, investigations, and corrective actions to drive service improvements. Identify and implement process improvements to improve customer experience and operational efficiency. Build strong relationships with customers, internal teams, and senior stakeholders. Monitor team performance and introduce appropriate training and development where required. Provide regular updates and reporting to the Sales Operations Director. Skills & Experience Required Proven experience managing and developing a customer service team in a management-level role. Strong background in customer service, client operations, or customer-facing environments. Demonstrable experience improving team performance and customer service standards. Excellent leadership skills with the ability to motivate, coach, and develop individuals. Strong communication and relationship-building skills across customers, colleagues, and stakeholders. Ability to manage multiple priorities and perform effectively in a fast-paced environment. Strong problem-solving and decision-making skills with the ability to remain calm under pressure. Excellent organisational skills and attention to detail. Confident using customer service systems, Microsoft Office, and Excel. Experience using ERP systems would be advantageous. Experience within manufacturing, automotive, engineering, or technical products would be beneficial. Personal Attributes Positive and professional approach. Customer-focused mindset with a commitment to service excellence. Resilient, adaptable, and able to manage changing priorities. Proactive, self-motivated, and results-driven. A team player who leads by example and creates a positive, high-performing culture. All candidates must be able to prove that they have the right to work in the UK. If this role is of interest, Apply Now!
Agency Account Manager Location: Peterborough Job Type: Full-Time, Office-Based Company: Trade Digital (Part of Trade Mastermind) About Us Trade Digital is the marketing agency division of Trade Mastermind, helping ambitious trade and construction businesses generate more leads, win more customers, and scale their businesses through high-performance digital marketing. We're looking for an experienced Agency Account Manager who can combine strong client relationship skills with a solid understanding of digital marketing. This is not a traditional account management role where you simply relay messages between clients and delivery teams. You'll take ownership of client performance and play a key role in driving measurable business results. The Role As an Agency Account Manager, you'll be the primary point of contact for a portfolio of clients, developing and managing marketing strategies that generate leads, appointments, and sales opportunities. You'll work closely with our media buyers, designers, developers, video editors, and CRM specialists to ensure campaigns are delivered effectively and achieve the best possible return on investment. This role requires someone who can confidently discuss strategy with business owners, interpret campaign data, coordinate creative assets, review landing pages, and identify opportunities to improve results across the entire marketing funnel. Key Responsibilities Manage and develop relationships with a portfolio of agency clients. Create and oversee marketing strategies aligned with client goals and growth plans. Lead client meetings, campaign reviews, and performance discussions. Coordinate Google Ads and Meta campaigns to drive high-quality leads and revenue. Collaborate with internal teams to deliver effective creative, landing pages, and marketing campaigns. Monitor campaign performance and identify opportunities to improve lead quality, conversions, and ROI. Oversee tracking, reporting, CRM integrations, and attribution to ensure accurate performance measurement. Provide clear, data-driven recommendations that help clients grow their businesses. Ensure projects are delivered on time, within budget, and to a high standard. About You We're looking for someone who understands both digital marketing and client management. You should have experience working within a marketing agency or performance marketing environment and be comfortable managing multiple client accounts simultaneously. You'll be commercially minded, highly organised, proactive, and confident communicating with business owners and senior stakeholders. Essential Skills & Experience Experience managing client accounts within a digital marketing agency. Strong understanding of Google Ads and Meta Ads. Experience running lead generation campaigns. Ability to interpret campaign performance data and make strategic recommendations. Knowledge of conversion tracking, attribution, CRM systems, and marketing automation. Understanding of landing page optimisation and conversion rate improvement. Excellent communication, presentation, and relationship-building skills. Strong project management and organisational abilities. Desirable Experience working with trade, construction, or home improvement businesses. Experience using GoHighLevel or similar CRM platforms. Knowledge of GA4, Google Tag Manager, Meta Conversions API, and Microsoft Clarity. Experience briefing designers, copywriters, and video editors. Understanding of sales funnels, lead nurturing, and appointment-setting campaigns. Why Join Trade Digital? This is an opportunity to work directly with growing trade businesses that are investing heavily in their marketing and growth. You'll have genuine ownership of client performance and the ability to influence strategy across paid advertising, creative, CRM systems, landing pages, and conversion optimisation. You'll join a fast-growing business where your ideas, expertise, and results will make a visible impact. If you're passionate about delivering exceptional client results and want to be part of an ambitious, fast-paced team, we'd love to hear from you. Apply today and help ambitious trade businesses scale with Trade Digital.
Aug 20, 2026
Full time
Agency Account Manager Location: Peterborough Job Type: Full-Time, Office-Based Company: Trade Digital (Part of Trade Mastermind) About Us Trade Digital is the marketing agency division of Trade Mastermind, helping ambitious trade and construction businesses generate more leads, win more customers, and scale their businesses through high-performance digital marketing. We're looking for an experienced Agency Account Manager who can combine strong client relationship skills with a solid understanding of digital marketing. This is not a traditional account management role where you simply relay messages between clients and delivery teams. You'll take ownership of client performance and play a key role in driving measurable business results. The Role As an Agency Account Manager, you'll be the primary point of contact for a portfolio of clients, developing and managing marketing strategies that generate leads, appointments, and sales opportunities. You'll work closely with our media buyers, designers, developers, video editors, and CRM specialists to ensure campaigns are delivered effectively and achieve the best possible return on investment. This role requires someone who can confidently discuss strategy with business owners, interpret campaign data, coordinate creative assets, review landing pages, and identify opportunities to improve results across the entire marketing funnel. Key Responsibilities Manage and develop relationships with a portfolio of agency clients. Create and oversee marketing strategies aligned with client goals and growth plans. Lead client meetings, campaign reviews, and performance discussions. Coordinate Google Ads and Meta campaigns to drive high-quality leads and revenue. Collaborate with internal teams to deliver effective creative, landing pages, and marketing campaigns. Monitor campaign performance and identify opportunities to improve lead quality, conversions, and ROI. Oversee tracking, reporting, CRM integrations, and attribution to ensure accurate performance measurement. Provide clear, data-driven recommendations that help clients grow their businesses. Ensure projects are delivered on time, within budget, and to a high standard. About You We're looking for someone who understands both digital marketing and client management. You should have experience working within a marketing agency or performance marketing environment and be comfortable managing multiple client accounts simultaneously. You'll be commercially minded, highly organised, proactive, and confident communicating with business owners and senior stakeholders. Essential Skills & Experience Experience managing client accounts within a digital marketing agency. Strong understanding of Google Ads and Meta Ads. Experience running lead generation campaigns. Ability to interpret campaign performance data and make strategic recommendations. Knowledge of conversion tracking, attribution, CRM systems, and marketing automation. Understanding of landing page optimisation and conversion rate improvement. Excellent communication, presentation, and relationship-building skills. Strong project management and organisational abilities. Desirable Experience working with trade, construction, or home improvement businesses. Experience using GoHighLevel or similar CRM platforms. Knowledge of GA4, Google Tag Manager, Meta Conversions API, and Microsoft Clarity. Experience briefing designers, copywriters, and video editors. Understanding of sales funnels, lead nurturing, and appointment-setting campaigns. Why Join Trade Digital? This is an opportunity to work directly with growing trade businesses that are investing heavily in their marketing and growth. You'll have genuine ownership of client performance and the ability to influence strategy across paid advertising, creative, CRM systems, landing pages, and conversion optimisation. You'll join a fast-growing business where your ideas, expertise, and results will make a visible impact. If you're passionate about delivering exceptional client results and want to be part of an ambitious, fast-paced team, we'd love to hear from you. Apply today and help ambitious trade businesses scale with Trade Digital.
Our well established client based in Lincoln is a well known parts and accessories specialist, that supplies components for classic and modern British vehicles. They currently have an exciting opportunity for a Customer Service Manager to join their team on a permanent basis! The role is full time, working 9am-5pm Monday to Friday. Please note, this is a fully office based role. The annual salary offered is 35,000- 40,000 per annum, depending on experience. The successful candidate will be responsible for the day to day performance and management of the Customer Service Team, providing effective customer service and escalation handling. Duties of the role will include:- Responsible for service levels, response times and customer satisfaction across phone, email, chat and social media channels Coaching, mentoring and leading the customer service team Being the point of contact for any escalation's and owning end to end resolution of all customer issues and/or complaints Monitor Trustpilot, Google and social reviews Drive consistent team performance by setting clear expectations and goals Flexibility to visit customers as and when required The successful candidate will have previous customer service experience within a management role, have strong, clear communication skills and will ideally have experience working within the automotive industry or have a genuine passion for classic cars. Please apply online in the first instance, send your CV to (url removed) or call Barker Ross Lincoln on (phone number removed) today! Barker Ross Group values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Aug 20, 2026
Full time
Our well established client based in Lincoln is a well known parts and accessories specialist, that supplies components for classic and modern British vehicles. They currently have an exciting opportunity for a Customer Service Manager to join their team on a permanent basis! The role is full time, working 9am-5pm Monday to Friday. Please note, this is a fully office based role. The annual salary offered is 35,000- 40,000 per annum, depending on experience. The successful candidate will be responsible for the day to day performance and management of the Customer Service Team, providing effective customer service and escalation handling. Duties of the role will include:- Responsible for service levels, response times and customer satisfaction across phone, email, chat and social media channels Coaching, mentoring and leading the customer service team Being the point of contact for any escalation's and owning end to end resolution of all customer issues and/or complaints Monitor Trustpilot, Google and social reviews Drive consistent team performance by setting clear expectations and goals Flexibility to visit customers as and when required The successful candidate will have previous customer service experience within a management role, have strong, clear communication skills and will ideally have experience working within the automotive industry or have a genuine passion for classic cars. Please apply online in the first instance, send your CV to (url removed) or call Barker Ross Lincoln on (phone number removed) today! Barker Ross Group values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Lloyd Recruitment - East Grinstead
Biggin Hill, Kent
Lloyd Recruitment Services are delighted to be partnering with a well-established ecommerce business based in Westerham. They are seeking an experienced Office Manager to join their team and play a key role in the day-to-day running of the office and customer service function. Key Responsibilities of the Office Manager: Overseeing daily operations, ensuring smooth and efficient workflows Managing, mentoring and developing the customer service and office support team Allocating workloads, monitoring performance and supporting team development Managing recruitment, onboarding and training activities Conducting regular team meetings and performance reviews Reviewing and improving office procedures and working practices to enhance efficiency Ensuring customer enquiries, complaints, returns and escalated issues are resolved professionally and in a timely manner Providing administrative support across the business as required Maintaining a well-organised, professional and productive office environment Handling staff attendance and holiday records Essential Skills & Experience Required: Previous experience within an Office Manager role or similar Strong leadership skills with experience managing and motivating a team Excellent organisational and administrative abilities with strong attention to detail Confident communicator with the ability to build relationships Ability to work independently, prioritise workloads and use initiative Strong customer service experience and a commitment to delivering excellent service standards Good IT skills and confidence using office systems and software What's on Offer: Salary 34K - 38K DOE Permanent, full-time position 22 days annual leave plus Bank Holidays Onsite parking Opportunity to work within an exciting, and varied role with ownership of daily office operations If you are an experienced Office Manager or team leader ready to take on your next challenge, then click apply today! Apply today through Lloyd Recruitment Services. Extra information: Refer a friend and earn a retail voucher worth up to 500! Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.
Aug 20, 2026
Full time
Lloyd Recruitment Services are delighted to be partnering with a well-established ecommerce business based in Westerham. They are seeking an experienced Office Manager to join their team and play a key role in the day-to-day running of the office and customer service function. Key Responsibilities of the Office Manager: Overseeing daily operations, ensuring smooth and efficient workflows Managing, mentoring and developing the customer service and office support team Allocating workloads, monitoring performance and supporting team development Managing recruitment, onboarding and training activities Conducting regular team meetings and performance reviews Reviewing and improving office procedures and working practices to enhance efficiency Ensuring customer enquiries, complaints, returns and escalated issues are resolved professionally and in a timely manner Providing administrative support across the business as required Maintaining a well-organised, professional and productive office environment Handling staff attendance and holiday records Essential Skills & Experience Required: Previous experience within an Office Manager role or similar Strong leadership skills with experience managing and motivating a team Excellent organisational and administrative abilities with strong attention to detail Confident communicator with the ability to build relationships Ability to work independently, prioritise workloads and use initiative Strong customer service experience and a commitment to delivering excellent service standards Good IT skills and confidence using office systems and software What's on Offer: Salary 34K - 38K DOE Permanent, full-time position 22 days annual leave plus Bank Holidays Onsite parking Opportunity to work within an exciting, and varied role with ownership of daily office operations If you are an experienced Office Manager or team leader ready to take on your next challenge, then click apply today! Apply today through Lloyd Recruitment Services. Extra information: Refer a friend and earn a retail voucher worth up to 500! Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.
Lead Integrations Engineer £100,000 Manchester (Hybrid) Azure We're hiring the person who owns integrations for a major consumer brand. Not a hands-off manager, not an architect who used to code. A builder who's grown into leading a team without putting the tools down. Here's the honest version of what this role actually is: we're retiring a MuleSoft Anypoint estate and moving everything onto Azure (APIM, Logic Apps, Function Apps, Service Bus, Event Grid). You'll lead that migration end to end, line-manage 3-4 integration engineers, and still spend roughly half your week writing code yourself. If your last hands-on Azure build was a while back, this isn't the one. If you still enjoy a tricky Function App on a Friday afternoon, keep reading. We think the person who fits this best has probably sat in a role where they've seen a lot of different client estates try to make this exact call: stay on MuleSoft or move to Azure, and if the latter, how to do it without breaking anything. If you've been the person other engineers turn to when that decision has to be made properly, not just signed off, you'll recognise this role immediately. What you'll actually own: The integrations architecture for a SaaS estate spanning Workday, Oracle Symphony, NetSuite, ecommerce, and more The MuleSoft-to-Azure migration, safely, on a real timeline, without breaking the business mid-flight A team of engineers you'll manage properly: one-to-ones, growth, the lot The hardest, highest-risk builds, personally, in code What you'll need: 6+ years in integration/API engineering, with Azure code you've written in the last 12 months Proven experience leading a team across both MuleSoft and Azure, not just working alongside one platform Real migration experience, not migration theory The ability to write a clean pull request and a clear architecture decision record in the same week £100,000 base plus 10% bonus, private medical, pension, and a well-known brand perk or two. Manchester city centre, three days a week in office. No sponsorship available for this one. If you've led a client or an estate through exactly this MuleSoft-to-Azure decision before, we'd love to hear from you.
Aug 20, 2026
Full time
Lead Integrations Engineer £100,000 Manchester (Hybrid) Azure We're hiring the person who owns integrations for a major consumer brand. Not a hands-off manager, not an architect who used to code. A builder who's grown into leading a team without putting the tools down. Here's the honest version of what this role actually is: we're retiring a MuleSoft Anypoint estate and moving everything onto Azure (APIM, Logic Apps, Function Apps, Service Bus, Event Grid). You'll lead that migration end to end, line-manage 3-4 integration engineers, and still spend roughly half your week writing code yourself. If your last hands-on Azure build was a while back, this isn't the one. If you still enjoy a tricky Function App on a Friday afternoon, keep reading. We think the person who fits this best has probably sat in a role where they've seen a lot of different client estates try to make this exact call: stay on MuleSoft or move to Azure, and if the latter, how to do it without breaking anything. If you've been the person other engineers turn to when that decision has to be made properly, not just signed off, you'll recognise this role immediately. What you'll actually own: The integrations architecture for a SaaS estate spanning Workday, Oracle Symphony, NetSuite, ecommerce, and more The MuleSoft-to-Azure migration, safely, on a real timeline, without breaking the business mid-flight A team of engineers you'll manage properly: one-to-ones, growth, the lot The hardest, highest-risk builds, personally, in code What you'll need: 6+ years in integration/API engineering, with Azure code you've written in the last 12 months Proven experience leading a team across both MuleSoft and Azure, not just working alongside one platform Real migration experience, not migration theory The ability to write a clean pull request and a clear architecture decision record in the same week £100,000 base plus 10% bonus, private medical, pension, and a well-known brand perk or two. Manchester city centre, three days a week in office. No sponsorship available for this one. If you've led a client or an estate through exactly this MuleSoft-to-Azure decision before, we'd love to hear from you.
Job Description - Maintenance Administration Coordinator Job Title: Maintenance Administration Coordinator Department: Estates / Facilities Management Reports To: Estates Maintenance Manager (or equivalent) Role Purpose To provide comprehensive administrative support to the Estates Maintenance team, ensuring robust, auditable systems and processes are maintained to support operational compliance and service delivery. The postholder will assist with the coordination of maintenance activities, financial administration, record management, contractor liaison, and reporting functions. Key Responsibilities Maintenance Administration Provide administrative support to the Estates Maintenance team to ensure the effective delivery of maintenance services. Maintain accurate and auditable records, ensuring compliance with organisational policies, procedures, and regulatory requirements. Coordinate maintenance-related paperwork, documentation, and service records. Schedule and coordinate contractor and supplier visits, ensuring all relevant documentation is completed and retained. Financial Administration Process purchase requisitions, goods received notices, and invoices through the organisation's financial management system. Raise purchase orders and liaise with suppliers regarding orders, deliveries, and invoicing queries. Monitor and maintain accurate financial records to support budget management and auditing requirements. Contract and Supplier Coordination Support the administration of maintenance contracts and service agreements. Maintain records relating to contractor performance, inspections, service schedules, and compliance documentation. Liaise with internal stakeholders and external suppliers to ensure maintenance services are delivered as planned. Staff Records and Training Administration Record and monitor staff attendance information. Maintain employee records and training databases, ensuring information is accurate and up to date. Coordinate communications between staff and internal/external training providers to support training delivery and compliance requirements. Produce reports relating to staff training, attendance, and competency records as required. Meeting and Communication Support Organise meetings, prepare supporting documentation, and distribute relevant information. Attend meetings and accurately record, prepare, and distribute minutes and actions. Develop and maintain effective working relationships with colleagues, contractors, suppliers, and external service providers. Computerised Maintenance Management System (CMMS) Operate and maintain the Computerised Maintenance Management System (CMMS). Allocate, monitor, update, and close maintenance work orders. Record maintenance activities and generate reports to support operational performance monitoring and compliance assurance. Ensure maintenance data is accurate, complete, and available for management reporting and audit purposes. Person Specification Essential Skills and Experience Experience in an administrative or coordination role. Strong organisational and record-keeping skills with excellent attention to detail. Experience using computerised systems and databases. Competent in Microsoft Office applications, particularly Word, Excel, and Outlook. Ability to prioritise workloads and meet deadlines. Excellent written and verbal communication skills. Experience producing accurate meeting minutes and reports. Desirable Skills and Experience Experience working within estates, facilities management, maintenance, engineering, or a similar operational environment. Knowledge of Computerised Maintenance Management Systems (CMMS). Experience using financial management or purchase order systems. Understanding of compliance, audit, and quality assurance processes. Key Attributes Professional and reliable approach to work. Strong attention to accuracy and data integrity. Ability to work independently and as part of a team. Proactive problem-solving skills. Commitment to maintaining confidentiality and compliance standards. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
Aug 20, 2026
Seasonal
Job Description - Maintenance Administration Coordinator Job Title: Maintenance Administration Coordinator Department: Estates / Facilities Management Reports To: Estates Maintenance Manager (or equivalent) Role Purpose To provide comprehensive administrative support to the Estates Maintenance team, ensuring robust, auditable systems and processes are maintained to support operational compliance and service delivery. The postholder will assist with the coordination of maintenance activities, financial administration, record management, contractor liaison, and reporting functions. Key Responsibilities Maintenance Administration Provide administrative support to the Estates Maintenance team to ensure the effective delivery of maintenance services. Maintain accurate and auditable records, ensuring compliance with organisational policies, procedures, and regulatory requirements. Coordinate maintenance-related paperwork, documentation, and service records. Schedule and coordinate contractor and supplier visits, ensuring all relevant documentation is completed and retained. Financial Administration Process purchase requisitions, goods received notices, and invoices through the organisation's financial management system. Raise purchase orders and liaise with suppliers regarding orders, deliveries, and invoicing queries. Monitor and maintain accurate financial records to support budget management and auditing requirements. Contract and Supplier Coordination Support the administration of maintenance contracts and service agreements. Maintain records relating to contractor performance, inspections, service schedules, and compliance documentation. Liaise with internal stakeholders and external suppliers to ensure maintenance services are delivered as planned. Staff Records and Training Administration Record and monitor staff attendance information. Maintain employee records and training databases, ensuring information is accurate and up to date. Coordinate communications between staff and internal/external training providers to support training delivery and compliance requirements. Produce reports relating to staff training, attendance, and competency records as required. Meeting and Communication Support Organise meetings, prepare supporting documentation, and distribute relevant information. Attend meetings and accurately record, prepare, and distribute minutes and actions. Develop and maintain effective working relationships with colleagues, contractors, suppliers, and external service providers. Computerised Maintenance Management System (CMMS) Operate and maintain the Computerised Maintenance Management System (CMMS). Allocate, monitor, update, and close maintenance work orders. Record maintenance activities and generate reports to support operational performance monitoring and compliance assurance. Ensure maintenance data is accurate, complete, and available for management reporting and audit purposes. Person Specification Essential Skills and Experience Experience in an administrative or coordination role. Strong organisational and record-keeping skills with excellent attention to detail. Experience using computerised systems and databases. Competent in Microsoft Office applications, particularly Word, Excel, and Outlook. Ability to prioritise workloads and meet deadlines. Excellent written and verbal communication skills. Experience producing accurate meeting minutes and reports. Desirable Skills and Experience Experience working within estates, facilities management, maintenance, engineering, or a similar operational environment. Knowledge of Computerised Maintenance Management Systems (CMMS). Experience using financial management or purchase order systems. Understanding of compliance, audit, and quality assurance processes. Key Attributes Professional and reliable approach to work. Strong attention to accuracy and data integrity. Ability to work independently and as part of a team. Proactive problem-solving skills. Commitment to maintaining confidentiality and compliance standards. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
Office Manager Doncaster £36,000 Are you an experienced Office Manager who enjoys leading people, improving processes, and keeping a busy office running efficiently? We're looking for a confident and organised professional to join our team in Doncaster. This is a fantastic opportunity to play a key role within a growing business, leading the administration function while ensuring high standards of accuracy, compliance, and customer service. What You'll Be Doing As Office Manager, you'll be responsible for the smooth day to day running of the administration team, ensuring systems and processes are followed while identifying opportunities for improvement. Your responsibilities will include: Leading, coaching and motivating the administration team to achieve high performance. Setting clear objectives, conducting regular one to one meetings, and carrying out performance reviews. Managing the company CRM system, ensuring data is accurate, up to date, and reporting is completed effectively. Overseeing administrative processes and workflows to support the wider business. Ensuring company procedures and compliance standards are consistently maintained. Managing non-conformance reports and implementing corrective actions where required. Identifying opportunities to improve efficiency and streamline office processes. What We're Looking For You'll be an experienced Office Manager or Team Leader with a hands-on approach and a passion for organisation and continuous improvement. You'll also have: Previous experience managing an office or administration team. Strong leadership skills with the ability to motivate and develop others. Experience conducting one-to-one meetings, setting objectives, and managing performance. Excellent organisational skills with exceptional attention to detail. Confidence using CRM systems and Microsoft Office applications. A proactive mindset with the confidence to challenge existing processes and recommend improvements. A solid understanding of compliance and administrative best practice. What's in It for You? Salary up to £36,000 depending on experience. Holiday allowance 22 days increasing through length of service. Company Life Assurance Scheme. A supportive working environment where your ideas and experience are valued. The opportunity to make a genuine impact within a growing and successful business. If you're a motivated Office Manager looking for your next challenge, we'd love to hear from you. Apply today and take the next step in your career. At Venatu Recruitment Group, your right to privacy is important to us. By applying for this job, your information will be entered into our recruitment system. This will enable you to register for job alerts, apply for jobs and for us to help you find your next role. To read our full privacy policy please follow the link: (url removed)
Aug 20, 2026
Full time
Office Manager Doncaster £36,000 Are you an experienced Office Manager who enjoys leading people, improving processes, and keeping a busy office running efficiently? We're looking for a confident and organised professional to join our team in Doncaster. This is a fantastic opportunity to play a key role within a growing business, leading the administration function while ensuring high standards of accuracy, compliance, and customer service. What You'll Be Doing As Office Manager, you'll be responsible for the smooth day to day running of the administration team, ensuring systems and processes are followed while identifying opportunities for improvement. Your responsibilities will include: Leading, coaching and motivating the administration team to achieve high performance. Setting clear objectives, conducting regular one to one meetings, and carrying out performance reviews. Managing the company CRM system, ensuring data is accurate, up to date, and reporting is completed effectively. Overseeing administrative processes and workflows to support the wider business. Ensuring company procedures and compliance standards are consistently maintained. Managing non-conformance reports and implementing corrective actions where required. Identifying opportunities to improve efficiency and streamline office processes. What We're Looking For You'll be an experienced Office Manager or Team Leader with a hands-on approach and a passion for organisation and continuous improvement. You'll also have: Previous experience managing an office or administration team. Strong leadership skills with the ability to motivate and develop others. Experience conducting one-to-one meetings, setting objectives, and managing performance. Excellent organisational skills with exceptional attention to detail. Confidence using CRM systems and Microsoft Office applications. A proactive mindset with the confidence to challenge existing processes and recommend improvements. A solid understanding of compliance and administrative best practice. What's in It for You? Salary up to £36,000 depending on experience. Holiday allowance 22 days increasing through length of service. Company Life Assurance Scheme. A supportive working environment where your ideas and experience are valued. The opportunity to make a genuine impact within a growing and successful business. If you're a motivated Office Manager looking for your next challenge, we'd love to hear from you. Apply today and take the next step in your career. At Venatu Recruitment Group, your right to privacy is important to us. By applying for this job, your information will be entered into our recruitment system. This will enable you to register for job alerts, apply for jobs and for us to help you find your next role. To read our full privacy policy please follow the link: (url removed)
Service Delivery Manager Location: Swansea (1x day per week in office) Salary: 45k Job description We're looking for a Service Delivery Manager to act as the key point of contact for assigned customers, ensuring we deliver against contractual commitments while identifying opportunities for service and revenue enhancement. This is a customer-facing and internally collaborative role, where you'll be responsible for managing customer relationships throughout the service lifecycle-delivering clear communication, maintaining accountability, and driving satisfaction across all touchpoints. Key Responsibilities Own the customer contract and service obligations, identifying risks or gaps and implementing mitigation strategies. Plan, lead, and document structured Service Review Meetings with key stakeholders. Deliver comprehensive Service Management Reports and lead ongoing improvement plans. Act as the escalation point for internal and external customer service concerns. Partner with Account Management to align on strategic goals and drive new opportunities. Review customer P&Ls to ensure contract profitability and efficiency in service delivery. Monitor and report on KPIs, SLAs, and service performance to meet customer expectations. Provide detailed business reporting and forecasting to internal and external stakeholders. Support broader service initiatives and collaborate across departments to improve customer experience. Experience & Qualifications ITIL V4 Foundation (essential); additional ITIL modules are a plus 2+ years of experience in a customer-facing service management role Background in IT, Managed Services, or Telecoms industry Experience managing multiple customers/accounts Proficient in Microsoft Office applications Experience working with P&L and understanding commercial impacts Familiarity with ServiceNow or similar ITSM platforms ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy.
Aug 20, 2026
Full time
Service Delivery Manager Location: Swansea (1x day per week in office) Salary: 45k Job description We're looking for a Service Delivery Manager to act as the key point of contact for assigned customers, ensuring we deliver against contractual commitments while identifying opportunities for service and revenue enhancement. This is a customer-facing and internally collaborative role, where you'll be responsible for managing customer relationships throughout the service lifecycle-delivering clear communication, maintaining accountability, and driving satisfaction across all touchpoints. Key Responsibilities Own the customer contract and service obligations, identifying risks or gaps and implementing mitigation strategies. Plan, lead, and document structured Service Review Meetings with key stakeholders. Deliver comprehensive Service Management Reports and lead ongoing improvement plans. Act as the escalation point for internal and external customer service concerns. Partner with Account Management to align on strategic goals and drive new opportunities. Review customer P&Ls to ensure contract profitability and efficiency in service delivery. Monitor and report on KPIs, SLAs, and service performance to meet customer expectations. Provide detailed business reporting and forecasting to internal and external stakeholders. Support broader service initiatives and collaborate across departments to improve customer experience. Experience & Qualifications ITIL V4 Foundation (essential); additional ITIL modules are a plus 2+ years of experience in a customer-facing service management role Background in IT, Managed Services, or Telecoms industry Experience managing multiple customers/accounts Proficient in Microsoft Office applications Experience working with P&L and understanding commercial impacts Familiarity with ServiceNow or similar ITSM platforms ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy.