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Executive Assistant & Business Operations Coordinator Burton upon Trent, Staffordshire Role Purpose To provide proactive, high-quality executive support to the senior leadership team while coordinating key business operations and people administration activities. The role will act as a central point of coordination across the organisation, creating capacity for senior leaders, ensuring effective follow-through of priorities and supporting the business to operate efficiently, professionally and in a structured way. The role will also contribute to continuous improvement by identifying opportunities to improve systems, processes and ways of working, including the effective use of AI and digital technologies. Key Responsibilities 1. Executive Support Provide proactive executive support to the CEO, COO and Operations Director. Manage complex diaries, priorities and meeting schedules. Coordinate UK and international travel and associated logistics. Prepare high quality presentations, reports, briefing materials and other documentation. Support leadership meetings, strategic planning sessions and EOS activities. Coordinate follow-up actions and monitor completion of agreed commitments. Anticipate the needs of senior leaders and ensure they remain focused on strategic priorities. Act as a trusted and professional point of coordination for senior leadership activity. 2. Business Operations Coordinate company-wide events, leadership away days and employee engagement initiatives. Support internal communications and company meetings. Manage office administration and associated suppliers. Coordinate workwear, stationery, merchandise and other business requirements. Monitor employee expense submissions against company policy. Coordinate relationships with external providers, including wellbeing service providers. Support marketing and employer branding initiatives where appropriate. Identify opportunities to improve the efficiency and effectiveness of business administration. 3. People Operations Administer and continually improve the Breathe HR system. Maintain accurate employee records and documentation. Coordinate recruitment activity and onboarding processes. Administer employee benefits. Maintain compliance and mandatory training records. Support performance review and other people processes. Prepare accurate employee information to support the monthly payroll process. Ensure HR records remain accurate, secure and audit-ready. Support the effective administration of the employee lifecycle. Person Specification Essential Experience and Skills Experience supporting senior leaders in an Executive Assistant, Personal Assistant or Business Coordinator role. Previous experience in HR administration. Advanced Microsoft Office skills, particularly PowerPoint. Experience using HR systems. Confidence using AI and digital productivity tools. Desirable Experience and Qualifications Experience using Breathe HR. CIPD Level 3 qualification or equivalent. Recruitment coordination experience. Experience supporting payroll administration through accurate HR data management. Event planning experience. LinkedIn and employer branding experience. Experience within a manufacturing, engineering or industrial environment. Personal Attributes The successful candidate will: Be highly organised and proactive. Think ahead and anticipate requirements. Take ownership and demonstrate initiative. Build trusted relationships quickly. Communicate confidently at all levels. Have exceptional attention to detail. Enjoy improving systems and processes. Maintain complete discretion and professionalism. Embrace technology and be willing to learn new tools. Be comfortable working in a fast-paced, growing business.

Our client, a well-established provider of housing and community services, is looking for a Director of IT & Data to join their Senior Leadership Team. This is a senior, board-facing role, reporting to the Chief Finance Officer, leading a function of between 33-35 (2 direct reports) with budget responsibility of over 2.0m. The role Set and deliver the technology, data and performance strategy across the organisation Own cyber security strategy, with regular audits and testing Set the architecture roadmap and lead change/release management across IT services Lead supplier relationships and negotiations for hardware and software Ensure compliance with IT and data protection legislation Deliver a company-wide data strategy, covering governance and data quality Lead the Business Intelligence function and support adoption of the UK Housing Data Standard Develop a performance management framework, including KPI tracking Build a business intelligence and analysis framework to support strategy and forecasting Drive continuous improvement methodology (e.g. Lean, Six Sigma) to improve productivity and cut costs Coach and develop your team, building a culture of accountability and trust Present to the Board and relevant committees on performance and major projects What you'll need Experience leading high-performing teams and managing IT, Data and Performance functions Previous Director-level experience in a similar role Degree level education, or equivalent experience Experience with Power BI and related reporting technology ITIL or CoBIT certification (or equivalent) PRINCE2 certification (or equivalent) Strong analytical and communication skills, with confidence influencing senior stakeholders If this sounds like the right next step for you, apply today or get in touch with our client's team to find out more. James Andrews is acting as an employment agency and business in relation to this role. At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion. Don't forget our recommendation scheme: Recommend a friend or colleague to us and receive up to 100 each once they have completed 20 days in a role via James Andrews! Terms and conditions apply, contact us for details.

IT Support Manager Tailor Made Technologies, Petersfield (On-site) Overview of the Role We are currently recruiting an experienced Site-Based Onsite IT Manager who will be based in Petersfield at one of our fastest growing client sites. This role will join our established onsite engineering team, providing day-to-day IT support for our client with some leadership responsibilities mixed in. It would suit an experienced 2nd/3rd line engineer looking to take on a formal leadership role. You will bring your IT knowledge, customer service experience, and team coordination skills to deliver an efficient, approachable, and streamlined approach to resolving IT issues. As the Onsite IT Supervisor, you will play a key role in supporting and guiding a small onsite team, while remaining actively involved in hands-on technical support. You will be expected to work on-site five days per week. Key Responsibilities As an Onsite IT Manager, you will act as both a senior technical resource and a point of coordination for the onsite team. Responsibilities include: Supporting and guiding the onsite support team on a day-to-day basis Acting as an escalation point for technical issues where required Coordinating incidents and service requests with the customer Ensuring clear and effective communication between the client and support teams Delivering excellent customer service through efficient ticket management Providing first-line and second line fixes where possible Escalating incidents appropriately when necessary Managing and prioritising workload queues in line with SLAs Supporting the service desk and wider IT teams when required Assisting with project work and non-BAU tasks Maintaining a proactive approach to improving service delivery and customer satisfaction Skills & Experience Core Experience Experience working within an IT support or service desk environment Experience providing guidance or informal leadership to team members Familiarity with ticketing systems and incident management processes Technical Skills (Desirable) Experience in some of the following is beneficial (not all required): Azure or AWS cloud Windows Desktop configuration and support Windows Server support Microsoft 365 / Office 365 Microsoft Exchange Active Directory administration VMware Citrix Networking fundamentals ITIL framework knowledge Essential Skills & Behaviours Strong communication and interpersonal skills Organised and able to prioritise workload effectively Customer-focused mindset Team-oriented with a supportive approach Proactive and self-motivated Ability to remain calm under pressure Problem-solving mindset with attention to detail Ability to coach and support colleagues where needed About Tailor Made Technologies Tailor Made Technologies is a fast-growing technology company based in Whiteley, near Fareham. We are an award-winning Managed Service Provider supporting clients across the UK and Europe. We pride ourselves on our strong team culture and commitment to delivering exceptional service. When you join us, you ll be part of a supportive and forward-thinking environment where your development is actively encouraged. Benefits Competitive salary Structured training and development programme Collaborative and progressive working environment 25 days holiday plus bank holidays Birthday day off Health plan cover IT purchasing scheme Company pension

2nd Line Technician £30,000 £36,000 + Pension Wymondham / Cambridge Full-time, Permanent Are you an experienced 2nd Line Technician looking for your next challenge with a growing and forward-thinking technology business? We re working with an established and ambitious IT services company that is looking for a technically confident 2nd Line Technician to join their team. This is a varied role where no two days are the same, supporting a diverse range of SME clients both remotely and on-site. You ll have the opportunity to work across a broad range of technologies, get involved in IT projects and play an important role in helping clients develop and maintain their IT infrastructure. The Role You ll be responsible for providing high-quality 2nd Line technical support, troubleshooting issues and supporting clients across a variety of environments. Your responsibilities will include: Providing remote and on-site 2nd Line support. Supporting PCs, laptops, servers and business networks. Installing and supporting routers, switches and firewalls. Office 365 maintenance, installation and migrations. Supporting Microsoft Exchange, Active Directory, Azure AD and Intune. Configuring SSL VPNs and basic firewalls. Supporting Acronis backups and monitoring system alerts. Managing DNS, email accounts and IP phone systems. Supporting SharePoint, NAS, UPS and public Wi-Fi solutions. Completing IT projects and solution deployments. Producing clear technical procedures and documentation. Working directly with clients and helping shape longer-term IT strategies. Taking technical lead responsibility on projects where appropriate. About You We re looking for someone with strong technical knowledge and a methodical approach to troubleshooting. Ideally, you ll have: 2+ years experience within an outsourced IT/MSP environment. Strong 2nd Line support experience. Excellent communication and customer service skills. Good networking and server knowledge. Experience with Microsoft 365 and Active Directory/Azure AD. Experience with ticketing systems and logging time. Excellent organisational skills and the ability to manage your own workload. A proactive, team-focused approach. A full UK driving licence due to the on-site nature of the role. What s on Offer? Alongside a competitive £30,000 £36,000 salary + pension , you ll benefit from: Hybrid and flexible working options. 33 days' holiday including bank holidays, increasing with length of service. Private healthcare. 24/7 gym and showers at the Wymondham office. Free parking. Perkbox membership. Enhanced maternity and paternity packages. Income protection and sick pay. Electric car scheme after 12 months. Regular team events and social activities. Lunch & Learn sessions. Excellent training and development opportunities. Clear opportunities for technical and career progression. Interested? This is a fantastic opportunity for a 2nd Line Technician who wants variety, responsibility and the opportunity to continue developing their technical career within a supportive and ambitious business. Apply today or get in touch with our team for more information.

Location: Guildford Salary: 30,000 - 35,000 DOE Job Type: Full-Time, Permanent A great opportunity for an ambitious Junior Systems Administrator to join a growing technology business. Working within a collaborative IT team, you'll support a broad IT infrastructure including servers, virtual environments, networks and end-user devices while gaining exposure to a wide range of technologies. Key Responsibilities Reporting to the IT Manager, as a Junior Systems Administrator your responsibilities will include: Deploy, configure and maintain hardware, software and network infrastructure Administer user accounts, groups and system policies across the business Monitor systems, services and applications, proactively identifying and resolving issues Diagnose and troubleshoot hardware, software and networking problems Manage backups, data recovery processes and IT asset records Support cyber security initiatives and information security compliance requirements Provide technical support to internal users and external customers Manage workstation deployments, IT equipment and staff onboarding requirements Support physical security systems including CCTV, access control and telephony Assist with infrastructure projects and occasional travel to other business locations Essential Requirements Junior Systems Administrator, these are the essential skills that will be required: Ability to obtain UK Security Clearance. Due to the nature of the work, applicants must be UK citizens from birth A-Level education (or equivalent) with strong IT, English and Maths skills Experience administering Windows Server and Active Directory environments Linux administration experience including Debian/Ubuntu, NFS, SSH and web servers Good understanding of networking fundamentals Basic scripting experience using Bash and/or PowerShell Understanding of system security principles and business continuity planning Strong troubleshooting, organisation and problem-solving skills Desirable Full UK driving licence Experience with PKI certificate management Benefits 30,000 - 35,000 salary depending on experience Company bonus scheme and six-monthly salary reviews 10% employer pension contribution Private medical insurance, life assurance and income protection cover 25 days annual leave plus bank holidays Cycle to Work scheme, electric vehicle scheme and free on-site parking Due to the high volume of applications received, only shortlisted candidates will be contacted. If you have not heard from us within 5 working days, please assume your application has been unsuccessful on this occasion.

Head of Technology - PE-Backed B2B Data & Intelligence Business Remote-first (occasional London) 130,000 + 20% bonus Maxwell Bond has been exclusively retained to find a Head of Technology for a well-established B2B data, insights and subscription intelligence business. Private equity-backed and growing strongly internationally, it's investing seriously in people, product and technology for its next phase of growth. This is not a back-office IT Director role, and it's not one for a pure architect either. Reporting to a genuinely impressive Chief Product Officer, you'll be the commercial technology leader who makes the whole technology estate work harder: owning the core business platforms (enterprise CRM, finance/ERP, Azure/M365), holding a premier MSP and external development partners to account, and treating technology spend as a value-creation lever rather than a cost centre. The wider business has a commercially savvy, stable team with limited attrition, and technology has deliberately been run lean, led through third parties, offshore teams and vendors, which is exactly why this hire matters. As the Head of Technology you'll own: The technology infrastructure roadmap that lets the business launch new products, campaigns and commercial models at pace, including bringing AI into a genuinely data-rich environment that's ready to move on it Vendor and MSP governance: SLAs, uptime, licensing and contract value, someone who knows what good looks like and isn't shy about demanding it Security, compliance and resilience end to end: GDPR, SOC2, Cyber Essentials+ and disaster recovery across customer and financial data Cost and TCO optimisation: rationalising the application stack, auditing SaaS licensing, and freeing up budget to reinvest in growth The successful Head of Technology - what we're looking for: A technology leader who's operated in a regulated, data-driven environment, financial services, fintech, insurance or B2B information services Proven third-party and vendor management at scale; you've run an outsourced-heavy estate (ideally including Salesforce and Azure) and got real value from it Commercial instincts: comfortable in front of a PE board, energised by a business that's investing to grow, and sharp on where money is well spent versus wasted The pragmatism to keep the lights on flawlessly while building for what comes next Desirable: you've introduced AI into an established data-led business and worked hand in hand with product leadership to do it The business is remote-leaning for this role, but you'll need to be within sensible reach of London for occasional time in the office to meet the team and build relationships - this genuinely opens the search to candidates nationally. If this sounds like you, apply now or contact Steven Jagger or Megan Blackett for a confidential conversation.

Our client, a housing and community services provider in Manchester, is seeking an experienced Interim Director of IT, Data & Performance to lead their IT, Data and Insight & Innovation function for an initial 6-month contract. The role Lead the technology, data and performance strategy Own cyber security strategy, including audits and testing Oversee the architecture roadmap and IT change/release management Ensure compliance with IT and data protection legislation Drive the data strategy, including governance and data quality Lead the Business Intelligence function Maintain KPI tracking and performance reporting Manage the team through the interim period Report to the Board on performance What you'll need Proven Director-level experience in IT, Data and Performance ITIL or CoBIT certification (or equivalent) Available at short notice James Andrews is acting as an employment agency and business in relation to this role. At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion. Don't forget our recommendation scheme: Recommend a friend or colleague to us and receive up to 100 each once they have completed 20 days in a role via James Andrews! Terms and conditions apply, contact us for details.

IT Roaming Engineer - Field-based Tailor Made Technologies, Whiteley (On-site) Overview of the role We are recruiting for a Roaming Engineer to join our large, supportive team of Outsourced Engineers. As one of our Outsourced team members you will support a wide range of customers needs onsite and from our head office in Whiteley. You will provide excellent and prompt technical customer support and will represent Tailor Made Technologies in a professional and courteous manner. This role would suit an experienced 2nd/ 3rd Line Engineer who wants to progress onto their next steps, or a Field Engineer who wants a company where you aren t just a number but a valued member of our team. Benefits of working for Tailor Made Technologies: A competitive salary and company car Training opportunities set out with a clear training structure Progressive working environment with access to voice your opinions to decision makers 25 days holiday plus bank holidays Your birthday off Flexi health plan cover and access to a range of Health Benefits IT purchasing scheme Company pension An active Social Committee who plan monthly competitions and events A brilliant breakout room with free breakfast and a pool table Join a Trusted Partner for Transformative Managed Technology Experts in Managed IT, Cyber Security and Communications solutions, Tailor Made Technologies (TMT) is on a mission to help small and medium-sized enterprises leverage business technology to achieve their goals. Partnership-focused with a deep and deliberate understanding of customers strategic goals, our in-house teams tailor our services to suit every client s unique requirements and drive business growth. Through comprehensive offerings, broad technical knowledge and excellent customer service, we ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and responsibilities of our Roaming Engineer: Responsible for provision of second line technical support to the customer. Ensure IT Roaming Engineer calendar bookings are followed in line with Onsite Engineering requirements. Identify areas of improvement and make recommendations to appropriate parties. Use of Tailor Made software to manage, monitor and respond proactively to customer incidents. Ensuring customers are kept informed regarding on-going tickets and effective communication is delivered to the business. Achieving agreed and contracted SLAs. In line with ISO standards, ensure that all processes, procedures and documentation are maintained and updated where appropriate in line with company procedures. Working with 3rd parties to provide incident support through to resolution with customer specific applications. Support the Technical Resource Operations Manager, Account Manager, Service Desk Manager and Project Engineers with infrastructure upgrades, maintenance and renewals. Undertake equipment builds and installations as and when required. Ensure all activities are aligned with ITIL procedures. Any other ad hoc duties as and when required. Your previous experience: Experience with a service desk ticketing system If you have experience in any of the below, we d like to hear from you (not all required): Windows Desktops configuration and support experience Windows Server configuration and support experience Office 365 support experience Microsoft Exchange configuration and support experience Active Directory configuration and administration VMware support experience Citrix support experience Strong networking skills ITIL knowledge Essential Skills: Excellent communication skills Organisational skills Results driven with a proven track record of achieving Team player Self-motivated and proactive Ability to be resilient and to work under pressure

2nd Line Support Engineer Whiteley, Hampshire Office based Overview of the Role: We are recruiting for a Dedicated 2nd Line IT Service Desk Engineer to support one of our market leading, innovative customers. You will be based at our head office in Whiteley and sit with our knowledgeable Service Desk who will fully support you in your day to day. You will be utilising your excellent and prompt customer support skills and will represent Tailor Made Technologies in a professional and courteous manner over the phone, email and face to face. This role does have an on-call expectation which is once every 5/6 weeks. Who is Tailor Made Technologies Tailor Made Technologies are a fast-growing technology company based in Whiteley, located on the outskirts of Fareham. We are an award winning Managed Service Provider servicing the UK and Europe. At TMT we have a strong team ethos which has enabled us to deliver exceptional service to our clients for over 25 years. When you join us, you will be part of our forward thinking team, where you will be supported by not only your manager and the leadership team but your colleagues as well. We at Tailor Made Technologies will give you everything you will need to develop your career with us. Benefits of working for Tailor Made Technologies: A competitive salary. Training opportunities set out with a clear training structure. Progressive working environment with access to voice your opinions to decision makers. 25 days holiday plus bank holidays. Birthday day. Flexi Health plan cover. IT Purchasing Scheme. Company Pension. A brilliant breakout room which provides a free breakfast and a pool table Duties and Responsibilities of our Dedicated 2nd Line IT Service Desk Engineer: To provide excellent customer care and support through efficient and organised ticket management Providing first response fixes to customers via the phone, face to face, or email Providing resolution to incidents, requests, and appropriately escalating all others Ticket triage assessing ticket priorities and escalating when required. Liaising with third parties and customers with regards to incident resolution and requests. Handling customer requests and escalate according to company procedures. Manage work queues and prioritise events, ensuring compliance with SLAs. Assist the service desk team leader in managing our service desk in such a way as to deliver excellent customer service. Work efficiently and productively to achieve and exceed SLA s and KPI s. Your Previous experience: Experience with how an ITIL service desk runs. Active Directory configuration and administration An understanding of Group Policy General networking skills An understanding of DNS Good understanding of Office 365 Good understanding of Microsoft Azure An understanding of Microsoft Intune Essential Skills: Excellent communication skills Organisational skills Results driven with a proven track record of achieving. Team player Self-motivated and proactive Ability to be resilient and to work under pressure.

IT Support Lead 45-55k - London offices + hybrid working An IT Support Lead / Senior Support Engineer opportunity for an established financial services business, supporting internal staff and traders at their London offices. The IT Support Lead will be the main internal IT point of contact for all stakeholders, to make sure issues are resolved quickly and their IT estate is fit for purpose and secure. The IT Support Lead would report to an IT Director and support modern IT adoption across a business, the role being split between IT tickets and issues and more proactive activities such as researching how they can utilise AI to streamline business processes, keep up to date with new technology and IT security, etc. Essential skills: A broad IT background, previous experience supporting Software, Hardware, and Networks Onboarding and user adoption across Microsoft, Windows environments with Mac experience highly desirable 1st, 2nd, 3rd line support experience with previous experience liaising with external MSP's Commercial experience with AI tooling, such as Claude, Copilot or similar IT Security, Cyber Essentials understanding IT leadership experience is beneficial, but there won't be any direct reports. The business offer hybrid working with 2 days WFH each week with offices in Central London. All candidates must be UK based and eligible to work in the UK without sponsorship Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

Role Purpose Reporting to the Group Technical Director, the IT Manager is responsible for leading the day-to-day IT operations across the business, ensuring the stable, secure, and effective delivery of infrastructure, end-user support, business systems, supplier management, and continuous IT service improvement. The role is responsible for translating business and technology strategy into operational delivery, managing both internal and third-party resources, and ensuring that IT services, standards, security controls, and change initiatives are delivered effectively. Key Responsibilities Lead the day-to-day IT operations across the business, ensuring reliable support for infrastructure, devices, business applications, networks, and end users. Implement IT strategy, standards, and policies in line with business priorities and the Group Technical Director's direction. Manage internal IT resources and third-party suppliers, including service performance, issue escalation, delivery coordination, and accountability against agreed outcomes. Oversee infrastructure and hardware operations, including network services, servers, storage, workstation and device management, and core office technology. Ensure the effective administration and support of software and business applications, including Microsoft 365, ERP, and other business-critical platforms. Maintain strong oversight of cybersecurity, data protection, compliance, backup, disaster recovery, and business continuity arrangements. Take ownership of IT service performance, including incident management, support responsiveness, prioritisation, monitoring, and the continual improvement of support processes. Manage IT budgets, operational expenditure, licence costs, and supplier-related spend, escalating items requiring higher approval where necessary. Plan and coordinate IT projects, upgrades, rollouts, and change initiatives, ensuring structured delivery, effective stakeholder engagement, and minimal disruption to the business. Work closely with department leaders to understand operational requirements, support technology adoption, and align IT delivery with business processes and growth plans. Ensure documentation is maintained for systems, services, policies, risks, decisions, and operational procedures. Provide regular reporting on service performance, project progress, resource utilisation, risks, incidents, and compliance status. Skills and Experience Proven experience in an IT Manager or senior IT Operations/Infrastructure role. Strong knowledge of IT operations across infrastructure, end-user computing, Microsoft 365, networking, service delivery, and supplier management. Experience managing third-party vendors, contracts, and operational service delivery. Good understanding of cybersecurity, IT policies, compliance, backup, and business continuity. Experience leading operational change, IT projects, and service improvement initiatives. Strong communication, decision-making, people management, and stakeholder management skills. Desirable: Experience within manufacturing, engineering, ERP-enabled environments, or multi-site businesses. Salary and Benefits Salary negotiable depending on experience. 37.5 hours per week, office-based. 25 days' annual leave plus bank holidays. Company Profit Share Scheme (paid quarterly). Healthcare Cash Plan and Employee Assistance Programme. Life assurance. EV salary sacrifice scheme. Pension. Free on-site parking.

We're looking for talented estate agents with the drive to build their own business as a Territory Manager under the Yopa franchise. Yopa is one of the largest estate agency brands in the UK. Our service rivals the high street, while our unique technology-led offering gives customers a reason to choose us over the competition. We sell homes for a fair fixed fee that saves the average customer £2,800 (£6,000 in London), while also offering a No Sale, No Fee option that isn't available with our main competitors. Our award-winning hybrid service has been named the best of its kind in the UK, and we're rated 'excellent' by Trustpilot based on thousands of customer reviews. As a Territory Manager, you will have your own postcodes and the opportunity to grow your business, with full control over your own agenda and supported by the Territory Owner for the area. You'll be building your own business, but far from being alone, you will be part of a close-knit regional team and benefit from everything Yopa has to offer in terms of business support, including: Fantastic free lead generation, with a focus on quality, from the central Yopa team with appointments booked in for you. Extra financial incentive for self-generated leads. Multiple revenue streams to help you diversify your business and income, including rewards for referring customers to our partnered conveyancers and our sister company Scout Financial Services. The option to set your own commission rates with No Sale, No Fee. The autonomy to run your own business with flexible hours that fit your existing commitments, and the freedom to employ your own team. No earnings cap - the only limit is your potential. An in-house marketing team providing personalised support, with free money every month to spend on marketing materials. Unique schemes that help you build your business's visibility in the local area, such as Yopa's successful Tech for Schools sponsorship programme. The full support of a team in our Contact Centres, including your own Personal Property Adviser to help your business stay in touch with your customers. Ongoing training and support from the Learning and Development team, mentorship from your Divisional Franchise Director, and regular meetings with fellow colleagues and business owners. In return, we're looking for estate agents who: Already have strong experience in the world of estate agency, with a proven track record in valuing and listing homes, and who can confidently see the buying and selling journey through to completion. Demonstrate exceptional levels of customer service, with the willingness to help customers outside of 'office hours' and go the extra mile for that sale. Self-starters with the drive to build a long-term business that goes beyond the end of the month or the next paycheck. If you're a passionate estate agent who wants to own your own business, benefit from first-in-class support, and help build the future of estate agency, we want to hear from you!

3rd Line Infrastructure & Network Engineer About the Role An experienced and highly capable 3rd Line Infrastructure & Network Engineer is sought to join a growing IT team, providing expert technical support and infrastructure leadership across a complex enterprise environment. The successful candidate will possess outstanding hands-on experience across the Microsoft technology stack, combined with strong networking expertise and a solid understanding of SharePoint administration and support. This is a senior technical role requiring excellent troubleshooting skills, a proactive mindset, and the ability to take ownership of critical infrastructure services. Key Responsibilities Provide 3rd line support for business-critical infrastructure, systems, and network services. Design, implement, maintain, and optimise Microsoft-based environments. Administer and support Microsoft 365 services, including Exchange Online, Entra ID (Azure AD), Teams, Intune, and SharePoint. Manage and support Windows Server environments, Active Directory, Group Policy, DNS, DHCP, and virtualisation platforms. Monitor, troubleshoot, and resolve complex network issues across LAN, WAN, Wi-Fi, VPN, and firewall technologies. Lead technical investigations, root cause analysis, and problem management activities. Support infrastructure upgrades, migrations, and transformation projects. Maintain security best practices and support compliance requirements. Produce and maintain technical documentation, procedures, and knowledge articles. Collaborate with internal teams, third-party vendors, and stakeholders to deliver high-quality IT services. Essential Skills & Experience Proven experience in a 3rd Line Infrastructure Engineer, Senior Infrastructure Engineer, or similar role. Strong hands-on expertise across the Microsoft ecosystem, including: Microsoft 365 Azure / Entra ID Exchange Online Intune Windows Server Active Directory Group Policy PowerShell Strong networking knowledge and troubleshooting experience, including: TCP/IP Routing and Switching VLANs Firewalls VPNs Network Security Wireless Networking Experience supporting and administering SharePoint Online. Experience with virtualisation technologies such as VMware or Hyper-V. Strong understanding of cybersecurity principles and infrastructure best practices. Excellent problem-solving and analytical skills. Ability to work independently and manage competing priorities. Desirable Skills Microsoft certifications (Azure, Microsoft 365, Security, or Infrastructure related). Experience with cloud migration projects. Experience with backup and disaster recovery solutions. Knowledge of modern security frameworks and monitoring tools. Exposure to automation and scripting technologies.

We're looking for talented estate agents with the drive to build their own business as a Territory Manager under the Yopa franchise. Yopa is one of the largest estate agency brands in the UK. Our service rivals the high street, while our unique technology-led offering gives customers a reason to choose us over the competition. We sell homes for a fair fixed fee that saves the average customer £2,800 (£6,000 in London), while also offering a No Sale, No Fee option that isn't available with our main competitors. Our award-winning hybrid service has been named the best of its kind in the UK, and we're rated 'excellent' by Trustpilot based on thousands of customer reviews. As a Territory Manager, you will have your own postcodes and the opportunity to grow your business, with full control over your own agenda and supported by the Territory Owner for the area. You'll be building your own business, but far from being alone, you will be part of a close-knit regional team and benefit from everything Yopa has to offer in terms of business support, including: Fantastic free lead generation, with a focus on quality, from the central Yopa team with appointments booked in for you. Extra financial incentive for self-generated leads. Multiple revenue streams to help you diversify your business and income, including rewards for referring customers to our partnered conveyancers and our sister company Scout Financial Services. The option to set your own commission rates with No Sale, No Fee. The autonomy to run your own business with flexible hours that fit your existing commitments, and the freedom to employ your own team. No earnings cap - the only limit is your potential. An in-house marketing team providing personalised support, with free money every month to spend on marketing materials. Unique schemes that help you build your business's visibility in the local area, such as Yopa's successful Tech for Schools sponsorship programme. The full support of a team in our Contact Centres, including your own Personal Property Adviser to help your business stay in touch with your customers. Ongoing training and support from the Learning and Development team, mentorship from your Divisional Franchise Director, and regular meetings with fellow colleagues and business owners. In return, we're looking for estate agents who: Already have strong experience in the world of estate agency, with a proven track record in valuing and listing homes, and who can confidently see the buying and selling journey through to completion. Demonstrate exceptional levels of customer service, with the willingness to help customers outside of 'office hours' and go the extra mile for that sale. Self-starters with the drive to build a long-term business that goes beyond the end of the month or the next paycheck. If you're a passionate estate agent who wants to own your own business, benefit from first-in-class support, and help build the future of estate agency, we want to hear from you!

Network Manager / IT Lead Sutton 47,000 - 52,000 + Pension + Holidays + Excellent Benefits Are you an experienced Network Manager or IT professional looking for the chance to take ownership of a full IT transformation? Do you want a role where you can shape strategy, modernise infrastructure, build a team and make a genuine impact across a school environment? This is an excellent opportunity to join a well-established secondary school that is investing heavily into its IT provision and looking to bring more technical expertise in-house. The school has already made strong progress with staff laptops, interactive classroom technology and Microsoft-based systems, but they are now looking for the right person to take their network, cloud infrastructure and wider IT strategy to the next level. In this role, you will be responsible for leading the school's IT function, managing day-to-day network and helpdesk operations, supporting the move towards cloud-based Microsoft 365 systems, and helping develop a long-term technology roadmap. You will also play a key role in shaping the future IT team, including helping recruit and support an additional IT Technician. The ideal candidate will have strong network management experience and a good understanding of Microsoft 365, cloud migration, infrastructure and IT support. Experience in a school or education environment would be highly beneficial, but candidates from wider industry backgrounds will also be considered if they have the right technical knowledge and motivation to move into a meaningful, long-term role. This is a fantastic opportunity for someone who wants more than a standard support role. You will have the chance to work with a blank canvas, influence strategy, improve systems, support staff and students, and become a key part of the school's future development. The Role Lead and manage the school's IT network and infrastructure Support the transition towards Microsoft 365 and cloud-based systems Manage day-to-day IT operations, network issues and helpdesk support Work with senior leadership on IT strategy, budgets and future development Bring more IT expertise in-house while working alongside external IT partners Help recruit and develop an additional IT Technician Support staff in getting the most out of technology to enhance teaching and learning Fully on-site role within a large secondary school environment The Person Experienced Network Manager, IT Manager, Infrastructure Engineer or similar Strong knowledge of networks, Microsoft 365, cloud systems and IT infrastructure Able to balance hands-on technical work with strategic planning Confident supporting users and managing IT priorities across a busy organisation School or education experience would be desirable but is not essential Looking for a long-term role where they can build, improve and take ownership Wants to make a real impact on staff, students and the future of IT provision in a school environment Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Aka Recruitment are proud to be working with an established multi-franchise automotive retail group to bring you this exciting Group IT Manager position based in Kent . Working across a network of dealerships and petrol forecourts throughout South East London, you will take genuine ownership of the Group's technology environment, ensuring systems, infrastructure, communications and dealership technology remain secure, reliable and effective. Working Monday to Friday, 8:00am to 4:30pm , you will be rewarded with a salary of 60,000, depending on experience , alongside an excellent benefits package including a company car, BUPA private medical insurance, company mobile phone, laptop and pension. Job Duties Include: Take overall responsibility for the day-to-day operation and development of the Group's IT environment. Own and administer the Keyloop dealer management system and associated dealership and manufacturer systems. Manage IT infrastructure across multiple sites, including networks, internet connectivity, Wi-Fi, telephony and communications. Manage user accounts, permissions, security, directories, backups and business continuity. Oversee servers, PCs, laptops, mobile devices, printers and wider IT assets across the Group. Maintain appropriate cyber-security standards, endpoint protection, patching, access control and data protection. Manage relationships with external IT, telecoms, software, cyber-security and hardware suppliers. Take ownership of IT incidents and ensure critical issues affecting dealership operations are resolved quickly. Manage the procurement, installation, replacement and lifecycle of IT hardware, software and communications equipment. Coordinate system installations, upgrades and changes with departmental managers while minimising disruption to the business. Maintain accurate IT asset and licence registers alongside comprehensive systems documentation. Review existing systems and identify opportunities to improve reliability, simplify processes and reduce unnecessary costs. Support department heads with management information and help teams make better use of dealership and manufacturer systems. Develop reports, forms, workflows and technology solutions to improve business efficiency. Manage technology projects including system migrations, new dealership openings, refurbishments, manufacturer system changes and infrastructure upgrades. Support new employees and managers with system access and appropriate systems training. Work with management to establish effective IT policies, controls and disaster-recovery arrangements. Monitor supplier performance, contracts and expenditure while assisting with the Group IT budget. Attend management meetings and provide clear advice to directors and managers regarding IT risk, investment and future requirements. Regularly visit Group sites and provide hands-on support when required. Requirements: Significant experience within IT operations, infrastructure, systems administration or IT management in a commercial organisation. Experience supporting a multi-site organisation with the ability to balance strategic decisions, supplier management and hands-on problem solving. Strong practical understanding of business networking, internet connectivity, Wi-Fi and telephony. Experience administering Microsoft business environments including Microsoft 365, Active Directory/Entra ID or comparable platforms. Good understanding of cyber security, user access, endpoint management, backups and disaster recovery. Experience managing IT assets, software licences and technology suppliers. Strong problem-solving skills with the ability to coordinate internal and external resources to restore services quickly. Strong project management and organisational skills. Excellent communication skills with the ability to explain technical issues clearly to non-technical colleagues. Strong commercial awareness and the ability to assess technology expenditure based on business value. Full UK Driving Licence and willingness to travel regularly between Group locations. Desirable Experience: Experience with Keyloop, Autoline, Drive or another automotive Dealer Management System . Previous IT experience within a motor dealership or automotive retail group . Experience supporting multi-site retail, hospitality or other operationally intensive businesses. Knowledge of Cyber Essentials or similar cyber-security frameworks. Experience with dealer manufacturer portals and automotive retail systems. IT supplier and contract negotiation experience. Experience with system implementation, migration or dealership acquisition projects. Motor-trade experience is advantageous but not essential , with strong multi-site IT Managers from other commercial sectors also encouraged to apply. Reasons to Apply: Company car. BUPA private medical insurance. Company mobile phone and laptop. Company pension. Monday to Friday working hours. Training and familiarisation with existing dealership and manufacturer systems. Genuine opportunity to take ownership of technology within an established, privately owned automotive business. A varied role with visibility across the entire organisation and the opportunity to directly influence how technology and systems are used. This is an excellent opportunity for an experienced Group IT Manager looking to take genuine ownership of technology within a successful automotive retail business. If you enjoy solving problems, managing technology across multiple sites and building strong relationships with both technical and non-technical teams, we'd love to hear from you. To apply for this role please send your CV in confidence to us here at Aka Recruitment, job reference Aka3862

IT Director About the Role On behalf of a forward-thinking company, an exciting opportunity has arisen for an experienced and proactive IT Director to lead and develop the organisation's IT function. This is a key, hands-on leadership role, responsible for ensuring systems, infrastructure, and security are robust, compliant, and aligned with strategic business objectives. The successful candidate will oversee the day-to-day running of IT operations, manage a small team, and play a central role in driving efficiencies, supporting colleagues, and implementing secure, future-focused technology solutions. This is an excellent opportunity for an individual who has experience in the Financial or Professional services sector and is looking to take ownership of a critical function, shape IT strategy, deliver meaningful improvements, and make a tangible impact across the organisation. Key Responsibilities The IT Director will Oversee daily operations of the firm's network and hybrid server infrastructure Ensure IT systems meet current and future business requirements Manage IT budgets, forecasting, and cost-efficiency across the function Lead IT risk management, disaster recovery, and backup processes Implement and maintain network, data, and communications security Maintain Cyber Essentials Plus (CE+) accreditation Provide second and third-line support across hardware, OS, software, telephony, and printing Manage Microsoft Azure and Microsoft 365 environments Oversee reporting and data insights (including audit logs, SQL, Excel, and Power BI) Maintain and enhance the firm's Practice Management System (PMS), including workflows, forms, and documentation Manage telephony systems (3CX) and mobile communication platforms Lead, mentor, and support two members of the IT team Manage supplier relationships, contracts, and procurement planning Develop and maintain hardware lifecycle planning (3-5 years) Deliver and manage internal IT-related training (including PMS, AML, and cyber security) Review, update, and enforce IT policies in line with legal and regulatory requirements Maintain accurate hardware, software, and licensing audits Collaborate closely with internal stakeholders to support business objectives About You The ideal candidate will bring a strong technical background combined with a hands-on, solutions-focused approach. They will be confident operating both strategically and operationally, with the ability to drive improvements while ensuring day-to-day stability. Experience within a legal or Financial environment would be highly beneficial. Familiarity with the Partner for Windows (P4W) case management system is advantageous. Candidates must also have demonstrable experience in managing Cyber Essentials and Cyber Essentials Plus (CE+) audits . Experience Required Essential Microsoft Server () Microsoft environments: Azure (including AVD), Intune, Entra, Microsoft 365 Case management systems (ideally P4W) LAN/WAN infrastructure knowledge SQL database management Hosted telephony systems Cyber Essentials/Cyber Essentials Plus Managing third-party suppliers and contracts IT service management (ITSM) Strong understanding of cybersecurity principles and best practice Desirable Microsoft Power BI Email signature management tools (eg Exclaimer) Advanced Excel and SQL (queries and formulas) Digital dictation systems Electronic forms development AML systems (eg XAML) Network monitoring tools (eg PRTG) Netwrix Auditor Ivanti Device & Application Control AI and automation platforms, including Microsoft Copilot

Managing Director - Specialist Public Sector Facing Service Provider An exciting opportunity has arisen to join an established, technology-led organisation as Divisional MD of their most successful business unit (public sector). This appointment is suited to a commercially driven leader with a proven track record of delivering growth, leading high-performing teams, and building strategic relationships across the UK public sector. With an established customer base and ambitious growth plans, this role offers the opportunity to shape the future of a successful business operating within mission-critical environments. The successful candidate will take full ownership of commercial performance, operational delivery, and strategic expansion across a significant division. The Opportunity The Divisional MD will have full P&L responsibility for their business unit, leading a team across operations, account management, and service delivery, whilst overseeing a large network of specialist consultants. Key responsibilities include: Developing and delivering the division's commercial and growth strategy. Driving revenue growth through existing client relationships and new market opportunities. Leading the successful delivery of long-term, complex contracts. Ensuring operational excellence and exceptional customer outcomes. Developing high-performing leadership teams and fostering a culture of accountability and continuous improvement. Working closely with product and technology teams to align future service development with customer needs and market demand. The Candidate Applications are welcomed from experienced senior leaders who can demonstrate: - A successful track record in executive leadership within public sector facing businesses. - Significant P&L ownership and commercial accountability. - Experience growing complex service, technology or SaaS-based organisations. - Strong strategic account management and stakeholder engagement capabilities. - The ability to identify and capitalise on new market opportunities. - Experience leading large, multi-disciplinary teams through periods of growth and transformation. This is a rare opportunity to lead a well-established and highly regarded division with a strong market presence and significant growth potential. The successful individual will play a key role in influencing business strategy, driving commercial performance and leading an experienced team through the next phase of expansion. For a confidential discussion or to express interest in the opportunity, please apply or get in touch directly.

Job Description Home Based (with occasional UK travel) Competitive Salary + benefits + bonus + car allowance Here at Sysco GB our HR function is going through significant change and transformation, with investment in people, processes and systems, which has created a fantastic opportunity for a Reward Business Partner to join our team who will ensure our business remains competitive to attract talent, retain our colleagues and support our recipe for growth. As the Reward subject matter expert for Sysco GB, reporting to the Director of HR Operations you will work collaboratively with the Global Reward Team, HR Business Partners and Centres of Excellence to shape and embed a forward-looking reward strategy. You will leverage Workday to drive compensation outcomes, maintain robust governance and compliance, and lead key strategic initiatives including Gender Pay Gap reporting and action planning. The role is home based with some travel to sites and comes with a competitive base salary, attractive car allowance, annual bonus scheme, pension, private healthcare, additional holiday purchase scheme, award-winning products at virtually cost price and a range of range of employee perks through our online benefits platform. Key Responsibilities Develop, implement and deliver the Sysco GB Reward Strategy, ensuring alignment with business objectives and the wider people strategy. Act as the primary reward lead covering GB and key point of contact for the Global Reward Team, ensuring effective collaboration, alignment and execution of global reward initiatives within Sysco GB. Partner closely with HR Business Partners, Centres of Excellence (Talent and Development, DEI, Recruitment and HR Operations) and business leaders to develop, embed and continuously evolve reward solutions that support organisational performance and engagement. Work in partnership with Global Reward Team to implement compliant reward processes, policies and procedures to ensure effective execution of key reward activities across the organisation. Support HR Directors across GB with compensation benchmarking, ensuring alignment with Sysco total reward principles and source relevant market salary surveys to meet specific business needs. Represent Sysco GB in external pay and benefits surveys and develop strong external networks to maintain market awareness and reward best practice In collaboration with Finance and HRBP provide input into the principles on design of local incentive progress, ensuring a robust governance process is in place for target setting and performance tracking, and develop an appropriate communication plan to keep participants engaged. Drive continuous improvement within reward-related processes, maximising the use of technology, including Workday, to increase efficiency, enhance data quality, strengthen governance and support compensation outcomes. In collaboration with the Global Reward Team, lead all cyclical remuneration processes, including annual pay reviews, legislative pay reporting, incentive schemes, and salary benchmarking, providing expert guidance and insight throughout. Act as the Sysco GB subject matter expert for Workday Advanced Compensation, driving continuous enhancement of compensation planning processes and functionality, and ensuring alignment with global standards and local business requirements. In partnership with GB Benefits, support the review, design and development of reward and benefits programmes, ensuring they remain competitive, commercially effective and aligned to business needs. Lead the annual Gender Pay Gap reporting ensuring alignment to evolving legislation and incorporating data analysis, narrative development, action planning and stakeholder engagement to drive meaningful progress and ensure statutory compliance. Provide expert advice and guidance on all reward matters, ensuring the business remains legally compliant and aligned with best practice, including preparation for Trade Union engagement. Chair and actively participate in the monthly Job Evaluation Panel, ensuring consistency and governance in role evaluation decisions and alignment with Sysco job architecture and grading approach. Maintain accountability for SOX controls and governance requirements across all Reward processes. Support internal and external audit activity and act as the key HR contact for Reward-related audits with KPMG, EY and Sysco Internal Audit teams. About you: You'll be an experienced Reward Business Partner with a strong background in compensation, job evaluation, benchmarking, and incentive schemes within a large and complex organisation, ideally with experience with a high-volume front-line workforce. You'll be confident partnering with HR Business Partners, Centres of Excellence and business leaders to develop and deliver reward solutions that support business goals and employee engagement. Strong analytical skills are essential, with the ability to interpret reward and people data, identify trends and provide clear, actionable insights. Experience of salary benchmarking and Gender Pay Gap reporting and pay equity analysis is required. You will have experience leading annual reward and compensation cycles, ensuring appropriate governance, compliance and controls are maintained. Experience with Workday is helpful but not essential, experience with other HCM systems is preferable. You will be comfortable using reward technology and analytics to support compensation outcomes, improve processes and enhance the employee and manager experience. You will be a proactive and collaborative leader with strong project management skills and a continuous improvement mindset. Advanced Microsoft 365 skills, particularly Excel, are essential, along with the ability to influence stakeholders and deliver results in a fast-paced environment.