A great opportunity to work as a Security Duty Manager for G4S, you will lead, co-ordinate and manage the provision of the site security service at the client's site to ensure a safe and secure working environment for all staff and visitors. Staffline is recruting Security Duty Managers in Grangemouth. The rate of pay is £16.00 per hour. Shift Pattern: 4 on 4 off, days and nights between the hours of 06:00 - 18:00/18:00 - 06:00 Candidates must hold a Security licence and a full UK driving licence. Your Time at Work Key Performance Indicators - Ensuring all required shifts are covered. - 100% compliance with documentation & audit standards. - Completion/Coordination of direct reports' training. - Management of Staff Welfare. - Incident Management Response and Closure. - H&S Reporting. Key Responsibilities - To assist in the control of all security operations in compliance with all statutory, Company and contractual requirements. - Work in partnership with G4S Management, ensuring that the correct procedures are implemented and followed at all times. - Visit all Security Positions and Key Points throughout the shift. - Responsible for ensuring that the out of hours escalation process is implemented in the event of emergencies. - Report instances of property at risk of being lost, stolen, damaged and vandalised. - Carry out routine tests of security equipment as directed by Operations Manager. - To adopt a 'hands on' approach by carrying out the regular duties as conducted by the Security Officers. Site Manning - Arrange standby and replacement SOs when required from within the team. - Liaise, when necessary, with other sites for support with cover. - Liaise with G4S Region when required to support with resources. Staff Supervision - Provide motivation, encouragement, coaching and development to staff. - Monitor and control staff performance, attendance, and punctuality. - Maintain consistent disciplinary standards, ensuring the correct procedures are followed and all records are maintained. - Conduct return to work interviews with employees following absences in line with company policy. - Support with procedural change & adoption/Integration of new technologies/systems. - Security team welfare - Care Visits and appraisals Health and Safety - Record and report to Security Operations Managers all faults, health and safety hazards and unsafe working practices. - Enforce health and safety procedures. - Ensure Health and Safety issues are managed and reported in line with company policy. Fire and Emergencies - Ensure that all emergency procedures are understood by all staff and always adhered to. - Understand and be able to carry out the role required in emergency situations. - Ensure emergency escape routes are kept free from obstruction. - Investigate cause of Fire Alarm activation. - Undertake fire prevention patrols. Training - Ensure contractual training is completed and recorded. - Identify subsequent training needs and ensure employees are trained to the required standard. - Induct all new personnel to the workplace and review with Operations Manager. - Training and Development - Including site compliance training, regular testing team's knowledge and competence First Aid - Respond to calls for first aid / de-fib and administer treatment or summon medical help as appropriate. - Check, order and maintain required contents of first aid boxes. Equipment - Ensure efficient and economical use of equipment and supplies. - Ensure all equipment is maintained and stored appropriately. Administration - Provide accurate and timely information for the preparation of reports and complete as necessary. - Institute appropriate follow-up procedures, continuously monitoring, analysing, and improving current procedures. - Maintain logbooks and records as laid out in the Assignment Instructions. - Maintain a record of security incidents. - Review DOBs to ensure correct completion and highlight any issues to Operations Managers. Our Perfect Worker Our perfect worker will need to be aged 18 or over, a confident communicator who is a team player with the drive to provide a friendly and professional service at all times. A good IT knowledge is also key. You must be flexible and available to work on a varied shift pattern which will include days and nights. Experience in a similar role is required. Key Information and Benefits - 5.6 holiday weeks per year - Workplace Pension Scheme - Progression training and development opportunities - Life assurance benefit - Contributory Healthcare Scheme - Eyecare vouchers - Employee Discount Schemes - Refer a friend scheme - Free uniform provided Job Ref: 1G4S (G38) G4S are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today! About Staffline Staffline are working in Partnership with G4S, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.
Aug 20, 2026
Full time
A great opportunity to work as a Security Duty Manager for G4S, you will lead, co-ordinate and manage the provision of the site security service at the client's site to ensure a safe and secure working environment for all staff and visitors. Staffline is recruting Security Duty Managers in Grangemouth. The rate of pay is £16.00 per hour. Shift Pattern: 4 on 4 off, days and nights between the hours of 06:00 - 18:00/18:00 - 06:00 Candidates must hold a Security licence and a full UK driving licence. Your Time at Work Key Performance Indicators - Ensuring all required shifts are covered. - 100% compliance with documentation & audit standards. - Completion/Coordination of direct reports' training. - Management of Staff Welfare. - Incident Management Response and Closure. - H&S Reporting. Key Responsibilities - To assist in the control of all security operations in compliance with all statutory, Company and contractual requirements. - Work in partnership with G4S Management, ensuring that the correct procedures are implemented and followed at all times. - Visit all Security Positions and Key Points throughout the shift. - Responsible for ensuring that the out of hours escalation process is implemented in the event of emergencies. - Report instances of property at risk of being lost, stolen, damaged and vandalised. - Carry out routine tests of security equipment as directed by Operations Manager. - To adopt a 'hands on' approach by carrying out the regular duties as conducted by the Security Officers. Site Manning - Arrange standby and replacement SOs when required from within the team. - Liaise, when necessary, with other sites for support with cover. - Liaise with G4S Region when required to support with resources. Staff Supervision - Provide motivation, encouragement, coaching and development to staff. - Monitor and control staff performance, attendance, and punctuality. - Maintain consistent disciplinary standards, ensuring the correct procedures are followed and all records are maintained. - Conduct return to work interviews with employees following absences in line with company policy. - Support with procedural change & adoption/Integration of new technologies/systems. - Security team welfare - Care Visits and appraisals Health and Safety - Record and report to Security Operations Managers all faults, health and safety hazards and unsafe working practices. - Enforce health and safety procedures. - Ensure Health and Safety issues are managed and reported in line with company policy. Fire and Emergencies - Ensure that all emergency procedures are understood by all staff and always adhered to. - Understand and be able to carry out the role required in emergency situations. - Ensure emergency escape routes are kept free from obstruction. - Investigate cause of Fire Alarm activation. - Undertake fire prevention patrols. Training - Ensure contractual training is completed and recorded. - Identify subsequent training needs and ensure employees are trained to the required standard. - Induct all new personnel to the workplace and review with Operations Manager. - Training and Development - Including site compliance training, regular testing team's knowledge and competence First Aid - Respond to calls for first aid / de-fib and administer treatment or summon medical help as appropriate. - Check, order and maintain required contents of first aid boxes. Equipment - Ensure efficient and economical use of equipment and supplies. - Ensure all equipment is maintained and stored appropriately. Administration - Provide accurate and timely information for the preparation of reports and complete as necessary. - Institute appropriate follow-up procedures, continuously monitoring, analysing, and improving current procedures. - Maintain logbooks and records as laid out in the Assignment Instructions. - Maintain a record of security incidents. - Review DOBs to ensure correct completion and highlight any issues to Operations Managers. Our Perfect Worker Our perfect worker will need to be aged 18 or over, a confident communicator who is a team player with the drive to provide a friendly and professional service at all times. A good IT knowledge is also key. You must be flexible and available to work on a varied shift pattern which will include days and nights. Experience in a similar role is required. Key Information and Benefits - 5.6 holiday weeks per year - Workplace Pension Scheme - Progression training and development opportunities - Life assurance benefit - Contributory Healthcare Scheme - Eyecare vouchers - Employee Discount Schemes - Refer a friend scheme - Free uniform provided Job Ref: 1G4S (G38) G4S are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today! About Staffline Staffline are working in Partnership with G4S, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.
Working Hours: Monday Friday, 09 30 (Work-life balance with no weekend hours) Position Type: Full-time, Permanent. Are you an experienced Property Administrator. Firmin Recruit is partnering with a highly respected, multi-office Chartered Surveyor with over 50 years of heritage in Kent. Known for a supportive culture and an industry-leading learning and development programme, this firm offers an exceptional environment for a skilled Property Administrator or Coordinator to thrive .Key Employee Benefits Work-Life Balance : Generous holiday package starting at 22 days + Bank Holidays (rising to 25 days), plus complimentary additional days off during the Christmas shutdown period. Health & Wellbeing : Free Benenden healthcare coverage provided after one year of service. Professional Growth : Tailored structured training and career development pathways from day one. Commuting & Perks: Free on-site parking, company pension scheme, and regular team social events. Overview of the Role: The role will be a front of house role, and will involve handling all incoming calls, dealing with contractors, admin, diary management, general administration duties and supporting property managers on a daily basis. The successful candidate must have previous property administrator/coordinator experience. .Core Responsibilities Maintenance Management: Log repair requests, diagnose maintenance issues, instruct approved contractors, track quotation workflows, and issue works orders. Tenancy Renewals: Administer renewal documentation, manage end-to-end correspondence, and accurately raise associated landlord/tenant f ees. Financial Administration : Proactively monitor and resolve rent arrears in line with company credit control procedures. General Operations : Coordinate inventory returns, update property management software, and provide comprehensive administrative support to the team. Candidate Requirements Industry Experience: A minimum of 1 2 years of proven experience within property , or Estate Agency environment is essential. Technical Knowledge: Demonstrable experience in managing maintenance workflows. Communication: Exceptional written and verbal communication skills, with specific strength in professional report writing and formal correspondence. IT Literacy: Proficiency across the Microsoft Office suite (specifically Outlook, Word, and Excel). Logistics: A valid, clean UK driving licence and access to your own reliable vehicle is desirable. Attributes: A self-motivated professional with exceptional multi-tasking skills and a highly methodical approach to task prioritisation. Firmin Recruit is a recruitment agency acting on behalf of our client. We are committed to equal opportunities
Aug 19, 2026
Full time
Working Hours: Monday Friday, 09 30 (Work-life balance with no weekend hours) Position Type: Full-time, Permanent. Are you an experienced Property Administrator. Firmin Recruit is partnering with a highly respected, multi-office Chartered Surveyor with over 50 years of heritage in Kent. Known for a supportive culture and an industry-leading learning and development programme, this firm offers an exceptional environment for a skilled Property Administrator or Coordinator to thrive .Key Employee Benefits Work-Life Balance : Generous holiday package starting at 22 days + Bank Holidays (rising to 25 days), plus complimentary additional days off during the Christmas shutdown period. Health & Wellbeing : Free Benenden healthcare coverage provided after one year of service. Professional Growth : Tailored structured training and career development pathways from day one. Commuting & Perks: Free on-site parking, company pension scheme, and regular team social events. Overview of the Role: The role will be a front of house role, and will involve handling all incoming calls, dealing with contractors, admin, diary management, general administration duties and supporting property managers on a daily basis. The successful candidate must have previous property administrator/coordinator experience. .Core Responsibilities Maintenance Management: Log repair requests, diagnose maintenance issues, instruct approved contractors, track quotation workflows, and issue works orders. Tenancy Renewals: Administer renewal documentation, manage end-to-end correspondence, and accurately raise associated landlord/tenant f ees. Financial Administration : Proactively monitor and resolve rent arrears in line with company credit control procedures. General Operations : Coordinate inventory returns, update property management software, and provide comprehensive administrative support to the team. Candidate Requirements Industry Experience: A minimum of 1 2 years of proven experience within property , or Estate Agency environment is essential. Technical Knowledge: Demonstrable experience in managing maintenance workflows. Communication: Exceptional written and verbal communication skills, with specific strength in professional report writing and formal correspondence. IT Literacy: Proficiency across the Microsoft Office suite (specifically Outlook, Word, and Excel). Logistics: A valid, clean UK driving licence and access to your own reliable vehicle is desirable. Attributes: A self-motivated professional with exceptional multi-tasking skills and a highly methodical approach to task prioritisation. Firmin Recruit is a recruitment agency acting on behalf of our client. We are committed to equal opportunities
We are currently recruiting for a Security Supervisor to join the G4S team, working for a well-known site in Retford. Having experience as a Security Supervisor yourself, you will be assisting in managing the team of trained site personnel to provide a delivery of service that exceeds service level agreements and deputising for the security manager in his absence. Contract details: Hours: 07.00 - 15.00 Shifts: Monday to Friday Pay Rate: £14.56 per hour Applications will only be accepted with an up-to-date CV. Your Time at Work As a Security Supervisor your role is to assist in the control of all security operations in compliance with all statutory, company and contractual requirements, which include; - Report instances of property at risk of being lost, stolen, damaged and vandalised. - Carry out routine tests of security equipment as directed by operations manager. - To adopt a 'hands on' approach by undertaking regular duties as conducted by the security officers. - Fully understand the use of the IT systems and follow company procedure. Site Manning: - Arrange standby and replacement security officers when required from within the team. - Liaise, when necessary, with other sites for support with cover. - Liaise with G4S region when required to support with resource. - Ensure the use of sub contractors is always avoided for the purpose of covering shifts. Staff Supervision: - Provide motivation, encouragement, coaching and development of staff. - Monitor and control staff performance, attendance and punctuality. - Maintain consistent disciplinary standards, ensuring the correct procedures are followed and all records are maintained. - Conduct return to work interviews with employees following absences in line with company policy. - Support with procedural change and adoption or Integration of new technologies/systems. - Security team welfare - care visits and appraisals Health and Safety: - Record and report to the security manager any faults, health and safety concerns, whilst following company procedure. - Enforce health and safety procedures. Fire and Emergencies: - Ensure that all emergency procedures are understood by all staff and always adhered to. - Understand and be able to carry out the role required in emergency situations. - Ensure emergency escape routes are kept free from obstruction. - Investigate cause of fire alarm activations. - Undertake fire prevention patrols. Training: - Ensure contractual training is completed and recorded. - Identify subsequent training needs and ensure employees are trained to the required standard. - Induct all new personnel to the workplace and review with the operations manager. Training and Development: - Manage site compliance training, regular testing of the teams knowledge and competence. First Aid: - Respond to calls for first aid and administer treatment or summon medical help as appropriate. - Check, order and maintain required contents of first aid boxes. Equipment: - Ensure efficient and economical use of equipment and supplies. - Ensure all equipment is maintained and stored appropriately. Administration: - Provide accurate and timely information for the preparation of reports and complete as necessary. - Institute appropriate follow up procedures continuously monitoring, analysing and improving current procedures. - Maintain logbooks and records as laid out in the assignment instructions. - Maintain a record of security incidents HR: - Supporting HR processes to include counselling meetings, investigations and disciplinary hearings. Our Perfect Worker Our perfect Security Team Leader will need to be aged 18 or over, a confident communicator who is a team player with the drive to always provide a friendly and professional service. - Reliability, self-motivation, and ability to use own initiative and work without supervision. - The ability, tact, and diplomacy to deal with people at all levels including the client, the client's staff, and visitors, in all circumstances including emergencies and other times of stress. Interpersonal skills: - Self-confidence and an interest in development. - A good level of physical fitness to enable the post holder to perform emergency response duties efficiently and effectively. Key Information and Benefits - 5.6 weeks holiday per year (8 of these will be in lieu of bank holidays, worked or not worked) - Workplace Pension Scheme - Progression training and development opportunities - Life assurance benefit - Contributory Healthcare Scheme - Eyecare vouchers - Employee Discount Schemes - Refer a friend scheme - Free uniform provided Job Ref: 1G4S (G694) G4S is a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. We prioritise accessibility, support, and opportunity for all employees. Join our diverse and empowering team today! About Staffline Staffline are working in Partnership with G4S, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.
Aug 19, 2026
Full time
We are currently recruiting for a Security Supervisor to join the G4S team, working for a well-known site in Retford. Having experience as a Security Supervisor yourself, you will be assisting in managing the team of trained site personnel to provide a delivery of service that exceeds service level agreements and deputising for the security manager in his absence. Contract details: Hours: 07.00 - 15.00 Shifts: Monday to Friday Pay Rate: £14.56 per hour Applications will only be accepted with an up-to-date CV. Your Time at Work As a Security Supervisor your role is to assist in the control of all security operations in compliance with all statutory, company and contractual requirements, which include; - Report instances of property at risk of being lost, stolen, damaged and vandalised. - Carry out routine tests of security equipment as directed by operations manager. - To adopt a 'hands on' approach by undertaking regular duties as conducted by the security officers. - Fully understand the use of the IT systems and follow company procedure. Site Manning: - Arrange standby and replacement security officers when required from within the team. - Liaise, when necessary, with other sites for support with cover. - Liaise with G4S region when required to support with resource. - Ensure the use of sub contractors is always avoided for the purpose of covering shifts. Staff Supervision: - Provide motivation, encouragement, coaching and development of staff. - Monitor and control staff performance, attendance and punctuality. - Maintain consistent disciplinary standards, ensuring the correct procedures are followed and all records are maintained. - Conduct return to work interviews with employees following absences in line with company policy. - Support with procedural change and adoption or Integration of new technologies/systems. - Security team welfare - care visits and appraisals Health and Safety: - Record and report to the security manager any faults, health and safety concerns, whilst following company procedure. - Enforce health and safety procedures. Fire and Emergencies: - Ensure that all emergency procedures are understood by all staff and always adhered to. - Understand and be able to carry out the role required in emergency situations. - Ensure emergency escape routes are kept free from obstruction. - Investigate cause of fire alarm activations. - Undertake fire prevention patrols. Training: - Ensure contractual training is completed and recorded. - Identify subsequent training needs and ensure employees are trained to the required standard. - Induct all new personnel to the workplace and review with the operations manager. Training and Development: - Manage site compliance training, regular testing of the teams knowledge and competence. First Aid: - Respond to calls for first aid and administer treatment or summon medical help as appropriate. - Check, order and maintain required contents of first aid boxes. Equipment: - Ensure efficient and economical use of equipment and supplies. - Ensure all equipment is maintained and stored appropriately. Administration: - Provide accurate and timely information for the preparation of reports and complete as necessary. - Institute appropriate follow up procedures continuously monitoring, analysing and improving current procedures. - Maintain logbooks and records as laid out in the assignment instructions. - Maintain a record of security incidents HR: - Supporting HR processes to include counselling meetings, investigations and disciplinary hearings. Our Perfect Worker Our perfect Security Team Leader will need to be aged 18 or over, a confident communicator who is a team player with the drive to always provide a friendly and professional service. - Reliability, self-motivation, and ability to use own initiative and work without supervision. - The ability, tact, and diplomacy to deal with people at all levels including the client, the client's staff, and visitors, in all circumstances including emergencies and other times of stress. Interpersonal skills: - Self-confidence and an interest in development. - A good level of physical fitness to enable the post holder to perform emergency response duties efficiently and effectively. Key Information and Benefits - 5.6 weeks holiday per year (8 of these will be in lieu of bank holidays, worked or not worked) - Workplace Pension Scheme - Progression training and development opportunities - Life assurance benefit - Contributory Healthcare Scheme - Eyecare vouchers - Employee Discount Schemes - Refer a friend scheme - Free uniform provided Job Ref: 1G4S (G694) G4S is a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. We prioritise accessibility, support, and opportunity for all employees. Join our diverse and empowering team today! About Staffline Staffline are working in Partnership with G4S, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.
Your new company A company that has developed massively in the last 10 years and benefited from large-scale investment from a big player in the Real estate space, this company have contracts with some of the UKs biggest household names and provide multi- service offerings. Your new role Working as part of a finance team geared towards quality and the delivery of strategic insight, this company are looking for an experienced leader from a reporting background who can review and manage this process but ultimately has an acumen to really get involved in the analytical/partnering led capacity, pushing long term value. Duties: Overall ownership for financial reporting, including statutory accounts and audit liaison Review of management accounts Management of transactional team across two sites Business partnering and financial review of contract performance Ongoing variance analysis and trend analysis to support Business Partnering initiatives Business partnering with operational budget holders What you'll need to succeed You will need to have experience taking oversight of financial reporting, ideally in a contract led business or a business with large labour force. Demonstrable experience of adding commercial value, working with operations and business partnering would be ideal. What you'll get in return You will get to really be part of a very exciting business, that have grown massively and have a fast paced atmosphere in their teams. You will get to be part of a business that really respect the quality of your outputs and reward and recognise this regularly. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Aug 19, 2026
Full time
Your new company A company that has developed massively in the last 10 years and benefited from large-scale investment from a big player in the Real estate space, this company have contracts with some of the UKs biggest household names and provide multi- service offerings. Your new role Working as part of a finance team geared towards quality and the delivery of strategic insight, this company are looking for an experienced leader from a reporting background who can review and manage this process but ultimately has an acumen to really get involved in the analytical/partnering led capacity, pushing long term value. Duties: Overall ownership for financial reporting, including statutory accounts and audit liaison Review of management accounts Management of transactional team across two sites Business partnering and financial review of contract performance Ongoing variance analysis and trend analysis to support Business Partnering initiatives Business partnering with operational budget holders What you'll need to succeed You will need to have experience taking oversight of financial reporting, ideally in a contract led business or a business with large labour force. Demonstrable experience of adding commercial value, working with operations and business partnering would be ideal. What you'll get in return You will get to really be part of a very exciting business, that have grown massively and have a fast paced atmosphere in their teams. You will get to be part of a business that really respect the quality of your outputs and reward and recognise this regularly. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Installation Coordinator Location: Bolton Salary: Earnings up £36,000 + PA Full-Time Permanent - 40 hours P/W The Opportunity Are you highly organised, great at juggling multiple priorities and experienced in coordinating bookings, installations, engineers or field-based teams? We're recruiting an Installation Coordinator to join a busy, established business operating within the windows, doors and conservatories sector. Working as part of a fast-paced installations team, you'll be responsible for coordinating and booking installations across a nationwide branch network , ensuring customers, branch managers, installation teams and the internal ordering department are all working to the same schedule. This is not a sales role . It's a hands-on coordination position where organisation, communication and the ability to keep multiple jobs moving are key. What You'll Be Doing As Installation Coordinator, you'll take ownership of the installation diary and help ensure jobs are planned efficiently from order through to installation. Your responsibilities will include: Coordinating and booking window, door and conservatory installations nationwide Managing busy installation diaries and scheduling fitting teams Liaising closely with Branch Managers across the UK Working alongside the Ordering Department to ensure products and materials are available ahead of installation Coordinating customers, branches and installation teams to agree suitable installation dates Monitoring upcoming installations and identifying potential issues before they cause delays Rescheduling installations when circumstances change Maintaining accurate customer, order and installation information on internal systems Handling telephone and email enquiries from customers and colleagues Keeping all parties updated throughout the installation process Taking ownership of queries and following them through to resolution Prioritising multiple jobs and deadlines within a busy environment Supporting the wider installations and operations team when required What We're Looking For You may already be working as an: Installation Coordinator, Installation Planner, Booking Coordinator, Scheduling Coordinator, Service Coordinator, Works Coordinator, Customer Service Coordinator, Repairs Planner or Operations Coordinator. We're particularly interested in people with experience of: Booking and diary management Scheduling installers, engineers, tradespeople or field-based teams Coordinating multiple jobs simultaneously Working within a fast-paced operational environment Confident telephone and email communication Building relationships with branch managers and internal departments Accurate data entry and record keeping Microsoft Office and computer-based scheduling systems Prioritising workloads when plans and deadlines change Previous experience within windows, doors, conservatories, home improvements, construction, building products, property maintenance or a similar installation-led environment would be particularly advantageous, although isn't essential. Above all, we're looking for somebody who is organised, proactive, dependable and comfortable taking ownership . What's On Offer? Salary up to £36,000 Permanent, full-time position Established and growing business Comprehensive training Supportive team environment Varied, fast-moving operational role Opportunity to develop and take on additional responsibility over time Interested? If you're an experienced coordinator who enjoys keeping people, products and installations organised, we'd love to hear from you. Apply today for immediate consideration.
Aug 19, 2026
Full time
Installation Coordinator Location: Bolton Salary: Earnings up £36,000 + PA Full-Time Permanent - 40 hours P/W The Opportunity Are you highly organised, great at juggling multiple priorities and experienced in coordinating bookings, installations, engineers or field-based teams? We're recruiting an Installation Coordinator to join a busy, established business operating within the windows, doors and conservatories sector. Working as part of a fast-paced installations team, you'll be responsible for coordinating and booking installations across a nationwide branch network , ensuring customers, branch managers, installation teams and the internal ordering department are all working to the same schedule. This is not a sales role . It's a hands-on coordination position where organisation, communication and the ability to keep multiple jobs moving are key. What You'll Be Doing As Installation Coordinator, you'll take ownership of the installation diary and help ensure jobs are planned efficiently from order through to installation. Your responsibilities will include: Coordinating and booking window, door and conservatory installations nationwide Managing busy installation diaries and scheduling fitting teams Liaising closely with Branch Managers across the UK Working alongside the Ordering Department to ensure products and materials are available ahead of installation Coordinating customers, branches and installation teams to agree suitable installation dates Monitoring upcoming installations and identifying potential issues before they cause delays Rescheduling installations when circumstances change Maintaining accurate customer, order and installation information on internal systems Handling telephone and email enquiries from customers and colleagues Keeping all parties updated throughout the installation process Taking ownership of queries and following them through to resolution Prioritising multiple jobs and deadlines within a busy environment Supporting the wider installations and operations team when required What We're Looking For You may already be working as an: Installation Coordinator, Installation Planner, Booking Coordinator, Scheduling Coordinator, Service Coordinator, Works Coordinator, Customer Service Coordinator, Repairs Planner or Operations Coordinator. We're particularly interested in people with experience of: Booking and diary management Scheduling installers, engineers, tradespeople or field-based teams Coordinating multiple jobs simultaneously Working within a fast-paced operational environment Confident telephone and email communication Building relationships with branch managers and internal departments Accurate data entry and record keeping Microsoft Office and computer-based scheduling systems Prioritising workloads when plans and deadlines change Previous experience within windows, doors, conservatories, home improvements, construction, building products, property maintenance or a similar installation-led environment would be particularly advantageous, although isn't essential. Above all, we're looking for somebody who is organised, proactive, dependable and comfortable taking ownership . What's On Offer? Salary up to £36,000 Permanent, full-time position Established and growing business Comprehensive training Supportive team environment Varied, fast-moving operational role Opportunity to develop and take on additional responsibility over time Interested? If you're an experienced coordinator who enjoys keeping people, products and installations organised, we'd love to hear from you. Apply today for immediate consideration.
A unique opportunity to join a passionate team of staff in an exciting and rewarding environment as Deputy Cluster Facilities Manager, part of the Oasis Property & Estates Team at Oasis Academy Media CityUK Property and Estates provide a vital service to our educational environments and are a group of property experts who understand the challenges and demands of running an educational estate. About the Role We are seeking a dedicated, enthusiastic, and knowledgeable Deputy Cluster Facilities Manager to join us in creating an outstanding centre of educational excellence at our , Oasis Academy Media CityUK. The successful candidate will be a passionate and driven individual with good communication, practical and organizational skills, and a desire to make a difference to the lives of our pupils and their communities. The Property and Estates team offer the Academy an outstanding day to day service of managing and up keeping the grounds and the buildings. The team also maintains a high level of Health and Safety and Compliance. As a Deputy Cluster Facilities Manager you will play an instrumental part in the daily operations of the Academy and management of the Facilities Team. To view the full list of responsibilities and selection criteria please download the job description. This role is to start as soon as possible - note that all safeguarding and vetting checks including references and DBS will need to be complete before a start date is issued. Safeguarding Statement: Oasis Academy MediacityUK is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.We particularly welcome applications from under represented groups including ethnicity, gender, transgender, age, disability, sexual orientation or religion.
Aug 19, 2026
Full time
A unique opportunity to join a passionate team of staff in an exciting and rewarding environment as Deputy Cluster Facilities Manager, part of the Oasis Property & Estates Team at Oasis Academy Media CityUK Property and Estates provide a vital service to our educational environments and are a group of property experts who understand the challenges and demands of running an educational estate. About the Role We are seeking a dedicated, enthusiastic, and knowledgeable Deputy Cluster Facilities Manager to join us in creating an outstanding centre of educational excellence at our , Oasis Academy Media CityUK. The successful candidate will be a passionate and driven individual with good communication, practical and organizational skills, and a desire to make a difference to the lives of our pupils and their communities. The Property and Estates team offer the Academy an outstanding day to day service of managing and up keeping the grounds and the buildings. The team also maintains a high level of Health and Safety and Compliance. As a Deputy Cluster Facilities Manager you will play an instrumental part in the daily operations of the Academy and management of the Facilities Team. To view the full list of responsibilities and selection criteria please download the job description. This role is to start as soon as possible - note that all safeguarding and vetting checks including references and DBS will need to be complete before a start date is issued. Safeguarding Statement: Oasis Academy MediacityUK is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.We particularly welcome applications from under represented groups including ethnicity, gender, transgender, age, disability, sexual orientation or religion.
Currently working with an Essex based Council's Housing & Property Operations team, the Compliance Gas & Water Officer will support the Compliance Manager in delivering a safe, accurate and customer-focused compliance service across Council housing assets. This role is initially for 12 months and will need to be based on site for a rate of 450 per day (inside IR35). The role provides technical and operational support across gas, heating, hot water, water hygiene and mechanical compliance, including inspections, contractor monitoring, performance reporting, risk management and supervision of two inspectors. Key responsibilities include: Supporting statutory and regulatory compliance across gas, heating, hot water, water hygiene and associated mechanical services. Providing technical advice to colleagues, residents, contractors and stakeholders. Coordinating and supervising two inspectors, including inspection allocation, quality checks, records and escalation of issues. Monitoring contractor performance, completed works, variations, KPIs and compliance with contractual and technical standards. Undertaking pre- and post-inspections, site surveys, quality inspections and technical checks. Reviewing specifications, schedules of work, drawings, RAMS and contractor documentation. Supporting compliance with Gas Safety Regulations, Building Regulations, HSG274, CDM 2015, British Standards and relevant legislation/guidance . Identifying defects, trends, compliance risks and opportunities for value for money. Supporting planned maintenance, refurbishment, investment and project works relating to heating, hot water, water hygiene and mechanical systems. Maintaining accurate compliance records and producing reports, inspection records and technical information. Supporting health & safety, risk management, safeguarding, data protection and Council policies. The experience you will bring: Experience in a comparable gas, water compliance, social housing, public sector or water hygiene role. Experience of inspections, contractor performance management, KPI reporting, payment verification and ensuring works meet safety, quality, programme and contractual requirements. Knowledge of measured term contracts, partnering arrangements and project-based works. Strong technical knowledge of gas and water compliance, schedules of rates, technical drawings, CDM 2015, risk management and contractor compliance. Relevant ACS qualifications , equivalent to NVQ Level 4, including CCN1, CENWAT, CPA1 and CKR1 . Commercial Gas ACS experience/qualifications such as CIGA1, TPCP1A, CORT1, CODNCO1, COCN1, CDGA1 and ICPN1. Water Regulations qualification and Legionella awareness/duty-holder training, or equivalent experience. Knowledge of heat metering and HNTAS compliance. Basic competence in electrical systems.
Aug 19, 2026
Contractor
Currently working with an Essex based Council's Housing & Property Operations team, the Compliance Gas & Water Officer will support the Compliance Manager in delivering a safe, accurate and customer-focused compliance service across Council housing assets. This role is initially for 12 months and will need to be based on site for a rate of 450 per day (inside IR35). The role provides technical and operational support across gas, heating, hot water, water hygiene and mechanical compliance, including inspections, contractor monitoring, performance reporting, risk management and supervision of two inspectors. Key responsibilities include: Supporting statutory and regulatory compliance across gas, heating, hot water, water hygiene and associated mechanical services. Providing technical advice to colleagues, residents, contractors and stakeholders. Coordinating and supervising two inspectors, including inspection allocation, quality checks, records and escalation of issues. Monitoring contractor performance, completed works, variations, KPIs and compliance with contractual and technical standards. Undertaking pre- and post-inspections, site surveys, quality inspections and technical checks. Reviewing specifications, schedules of work, drawings, RAMS and contractor documentation. Supporting compliance with Gas Safety Regulations, Building Regulations, HSG274, CDM 2015, British Standards and relevant legislation/guidance . Identifying defects, trends, compliance risks and opportunities for value for money. Supporting planned maintenance, refurbishment, investment and project works relating to heating, hot water, water hygiene and mechanical systems. Maintaining accurate compliance records and producing reports, inspection records and technical information. Supporting health & safety, risk management, safeguarding, data protection and Council policies. The experience you will bring: Experience in a comparable gas, water compliance, social housing, public sector or water hygiene role. Experience of inspections, contractor performance management, KPI reporting, payment verification and ensuring works meet safety, quality, programme and contractual requirements. Knowledge of measured term contracts, partnering arrangements and project-based works. Strong technical knowledge of gas and water compliance, schedules of rates, technical drawings, CDM 2015, risk management and contractor compliance. Relevant ACS qualifications , equivalent to NVQ Level 4, including CCN1, CENWAT, CPA1 and CKR1 . Commercial Gas ACS experience/qualifications such as CIGA1, TPCP1A, CORT1, CODNCO1, COCN1, CDGA1 and ICPN1. Water Regulations qualification and Legionella awareness/duty-holder training, or equivalent experience. Knowledge of heat metering and HNTAS compliance. Basic competence in electrical systems.
DK Recruitment are partnering with a successful commercial Facilities Management business in Bristol to recruit a Compliance Administrator. This is an excellent opportunity to join a growing organisation where you'll play a key role in ensuring statutory compliance is maintained across a diverse portfolio of commercial contracts. If you're highly organised, detail-oriented and enjoy working in a fast-paced environment, we'd love to hear from you. The Role As Compliance Administrator, you'll support the operational team by managing compliance documentation, scheduling statutory inspections and ensuring all records are accurate and up to date. You'll work closely with engineers, subcontractors and clients to keep compliance processes running smoothly. Key Responsibilities Maintain compliance records, certificates and statutory documentation. Schedule planned preventative maintenance (PPM) visits and compliance inspections. Chase engineers and subcontractors for service reports and certification. Upload documentation to internal systems and client portals. Monitor certificate expiry dates and arrange renewals where required. Produce compliance reports and KPI information. Support contract managers with compliance administration across multiple sites. Maintain accurate electronic filing systems and databases. Provide general administrative support to the operations team. About You Previous administration experience within Facilities Management, Building Services, Property Maintenance or a similar industry is desirable. Excellent organisational skills and strong attention to detail. Confident using Microsoft Office, particularly Excel and Outlook. Experience using CAFM systems would be advantageous. Strong communication skills with the ability to liaise with engineers, clients and suppliers. Able to prioritise workloads and meet deadlines in a busy environment. What's on Offer Company pension scheme. 25 days holiday plus bank holidays. Ongoing training and development opportunities. Supportive team environment. Annual Bonus
Aug 19, 2026
Full time
DK Recruitment are partnering with a successful commercial Facilities Management business in Bristol to recruit a Compliance Administrator. This is an excellent opportunity to join a growing organisation where you'll play a key role in ensuring statutory compliance is maintained across a diverse portfolio of commercial contracts. If you're highly organised, detail-oriented and enjoy working in a fast-paced environment, we'd love to hear from you. The Role As Compliance Administrator, you'll support the operational team by managing compliance documentation, scheduling statutory inspections and ensuring all records are accurate and up to date. You'll work closely with engineers, subcontractors and clients to keep compliance processes running smoothly. Key Responsibilities Maintain compliance records, certificates and statutory documentation. Schedule planned preventative maintenance (PPM) visits and compliance inspections. Chase engineers and subcontractors for service reports and certification. Upload documentation to internal systems and client portals. Monitor certificate expiry dates and arrange renewals where required. Produce compliance reports and KPI information. Support contract managers with compliance administration across multiple sites. Maintain accurate electronic filing systems and databases. Provide general administrative support to the operations team. About You Previous administration experience within Facilities Management, Building Services, Property Maintenance or a similar industry is desirable. Excellent organisational skills and strong attention to detail. Confident using Microsoft Office, particularly Excel and Outlook. Experience using CAFM systems would be advantageous. Strong communication skills with the ability to liaise with engineers, clients and suppliers. Able to prioritise workloads and meet deadlines in a busy environment. What's on Offer Company pension scheme. 25 days holiday plus bank holidays. Ongoing training and development opportunities. Supportive team environment. Annual Bonus
Student Lettings, Maintenance & Property Operations Manager Lincoln Circa 35,000 + Benefits Student accommodation is about far more than bricks and mortar. It is about creating a positive experience for hundreds of students during some of the most important years of their lives. We're working with a well-established private property business in Lincoln that manages a portfolio of around 350 student beds across a mixture of HMOs and larger flat developments. As the portfolio continues to grow, they are looking for an experienced property professional to become the central point of contact for lettings, maintenance coordination and day-to-day property operations. This is a varied and highly visible role where no two days are the same. One morning you could be arranging viewings and securing tenancy agreements, the next coordinating maintenance works, supporting students with queries or ensuring key compliance records are up-to-date. The successful candidate will bring previous experience within student lettings, residential lettings or student accommodation management and enjoy building relationships with students, parents, contractors and colleagues alike. Strong organisational skills are essential, as is the ability to juggle multiple priorities while maintaining excellent levels of customer service. You'll play a key role in driving occupancy, managing the student journey from enquiry through to move-out, coordinating maintenance activity across the portfolio and helping to ensure properties remain safe, compliant and well maintained. This opportunity would suit somebody who enjoys taking ownership, thrives in a fast-paced environment and wants to join a close-knit business where they can genuinely make an impact. In return, you'll receive a salary of around 35,000, 25 days holiday plus bank holidays, pension, optional private medical cover and the opportunity to join a successful local business with a strong reputation in the Lincoln student market. For more information, please contact Will Taylor at Hays in Lincoln for a confidential discussion. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 19, 2026
Full time
Student Lettings, Maintenance & Property Operations Manager Lincoln Circa 35,000 + Benefits Student accommodation is about far more than bricks and mortar. It is about creating a positive experience for hundreds of students during some of the most important years of their lives. We're working with a well-established private property business in Lincoln that manages a portfolio of around 350 student beds across a mixture of HMOs and larger flat developments. As the portfolio continues to grow, they are looking for an experienced property professional to become the central point of contact for lettings, maintenance coordination and day-to-day property operations. This is a varied and highly visible role where no two days are the same. One morning you could be arranging viewings and securing tenancy agreements, the next coordinating maintenance works, supporting students with queries or ensuring key compliance records are up-to-date. The successful candidate will bring previous experience within student lettings, residential lettings or student accommodation management and enjoy building relationships with students, parents, contractors and colleagues alike. Strong organisational skills are essential, as is the ability to juggle multiple priorities while maintaining excellent levels of customer service. You'll play a key role in driving occupancy, managing the student journey from enquiry through to move-out, coordinating maintenance activity across the portfolio and helping to ensure properties remain safe, compliant and well maintained. This opportunity would suit somebody who enjoys taking ownership, thrives in a fast-paced environment and wants to join a close-knit business where they can genuinely make an impact. In return, you'll receive a salary of around 35,000, 25 days holiday plus bank holidays, pension, optional private medical cover and the opportunity to join a successful local business with a strong reputation in the Lincoln student market. For more information, please contact Will Taylor at Hays in Lincoln for a confidential discussion. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Join a Growing Organisation Where Your Career Makes a Difference in the Community. Join us at an exciting time of growth and play a key role in delivering excellent services to our communities. About the role As an Area Repairs Supervisor, you'll play a key role in delivering a high-quality, efficient and customer-focused repairs service across our occupied and empty homes. This is a varied and rewarding role where no two days are the same. You'll lead repairs operations on the ground, manage contractors and colleagues, oversee inspections, and ensure work is completed safely, on time and to a high standard. We're looking for someone who enjoys solving problems, building positive relationships, and taking ownership of challenges. In return, you'll gain exposure to a wide range of maintenance and property services activities, with opportunities to further develop your leadership and technical skills within a supportive team environment. You'll also participate in our out-of-hours on-call rota, helping to ensure our customers receive a responsive and reliable service when they need it most. What you ll be doing Supervising the delivery of responsive repairs and minor works across your area Carrying out inspections and surveys within occupied and vacant properties Preparing schedules of work and overseeing planned maintenance projects Managing contractor performance to ensure quality, value for money and compliance Investigating disrepair issues and implementing effective solutions Undertaking health and safety inspections and ensuring compliance with legislation and best practice Leading, motivating and supporting operatives to achieve excellent outcomes Collaborating with colleagues across the organisation to continuously improve the customer experience You ll bring strong technical knowledge, a recognised trade or professional qualification, and a solid understanding of building works and health & safety legislation. Just as importantly, you ll be a confident communicator and a practical leader who takes pride in getting things right first time. About You You'll be someone who: Has a recognised trade qualification or relevant professional experience within repairs, maintenance or property services Demonstrates strong technical knowledge of building maintenance and repair practices Understands health and safety legislation and its practical application Is proactive, organised and confident making decisions in a fast-paced environment Enjoys working collaboratively and building positive relationships with colleagues, customers and contractors Takes pride in delivering excellent customer service and getting things right first time Is committed to continuous professional development and personal growth Most importantly, you'll be a team player who leads by example, embraces challenges, and is passionate about making a positive difference. Why Join Plymouth Community Homes? We are the city s largest social housing association, with over 16,000 properties providing homes for more than 35,000 people, and we re aiming to grow, to provide more people with high-quality, affordable homes to rent and buy. With a great workforce and a focus on people, we deliver good quality, well-managed and well-maintained homes. What we can offer you: Excellent pension scheme with generous employer contributions 25 days annual leave, rising to 30 days, plus Bank Holidays Holiday trading scheme Free onsite gym and changing facilities Three paid volunteering days each year through our Make a Difference programme Free Employee Assistance Programme, including counselling support Free annual flu vaccination Cycle to Work scheme Modern mobile and digital technology to support agile working A supportive, friendly workplace with regular social and charity events Modern offices with excellent local amenities and transport links Ready to Take the Next Step? If you're looking for a role where you can make an impact, grow your career and be part of a team that genuinely cares about customers and colleagues, we'd love to hear from you. Apply today - Please submit your CV and supporting application, demonstrating how your knowledge, skills and experience meet the requirements of the role. For an informal discussion about the role, please contact Andy Withey, Repairs Manager, on (phone number removed). Ready to take the next step? Apply now. Applications will be reviewed and shortlisted on an ongoing basis. We are a committed Equal Opportunities employer. We welcome applications from suitably talented people from any community and background. Living and Working in Plymouth
Aug 19, 2026
Full time
Join a Growing Organisation Where Your Career Makes a Difference in the Community. Join us at an exciting time of growth and play a key role in delivering excellent services to our communities. About the role As an Area Repairs Supervisor, you'll play a key role in delivering a high-quality, efficient and customer-focused repairs service across our occupied and empty homes. This is a varied and rewarding role where no two days are the same. You'll lead repairs operations on the ground, manage contractors and colleagues, oversee inspections, and ensure work is completed safely, on time and to a high standard. We're looking for someone who enjoys solving problems, building positive relationships, and taking ownership of challenges. In return, you'll gain exposure to a wide range of maintenance and property services activities, with opportunities to further develop your leadership and technical skills within a supportive team environment. You'll also participate in our out-of-hours on-call rota, helping to ensure our customers receive a responsive and reliable service when they need it most. What you ll be doing Supervising the delivery of responsive repairs and minor works across your area Carrying out inspections and surveys within occupied and vacant properties Preparing schedules of work and overseeing planned maintenance projects Managing contractor performance to ensure quality, value for money and compliance Investigating disrepair issues and implementing effective solutions Undertaking health and safety inspections and ensuring compliance with legislation and best practice Leading, motivating and supporting operatives to achieve excellent outcomes Collaborating with colleagues across the organisation to continuously improve the customer experience You ll bring strong technical knowledge, a recognised trade or professional qualification, and a solid understanding of building works and health & safety legislation. Just as importantly, you ll be a confident communicator and a practical leader who takes pride in getting things right first time. About You You'll be someone who: Has a recognised trade qualification or relevant professional experience within repairs, maintenance or property services Demonstrates strong technical knowledge of building maintenance and repair practices Understands health and safety legislation and its practical application Is proactive, organised and confident making decisions in a fast-paced environment Enjoys working collaboratively and building positive relationships with colleagues, customers and contractors Takes pride in delivering excellent customer service and getting things right first time Is committed to continuous professional development and personal growth Most importantly, you'll be a team player who leads by example, embraces challenges, and is passionate about making a positive difference. Why Join Plymouth Community Homes? We are the city s largest social housing association, with over 16,000 properties providing homes for more than 35,000 people, and we re aiming to grow, to provide more people with high-quality, affordable homes to rent and buy. With a great workforce and a focus on people, we deliver good quality, well-managed and well-maintained homes. What we can offer you: Excellent pension scheme with generous employer contributions 25 days annual leave, rising to 30 days, plus Bank Holidays Holiday trading scheme Free onsite gym and changing facilities Three paid volunteering days each year through our Make a Difference programme Free Employee Assistance Programme, including counselling support Free annual flu vaccination Cycle to Work scheme Modern mobile and digital technology to support agile working A supportive, friendly workplace with regular social and charity events Modern offices with excellent local amenities and transport links Ready to Take the Next Step? If you're looking for a role where you can make an impact, grow your career and be part of a team that genuinely cares about customers and colleagues, we'd love to hear from you. Apply today - Please submit your CV and supporting application, demonstrating how your knowledge, skills and experience meet the requirements of the role. For an informal discussion about the role, please contact Andy Withey, Repairs Manager, on (phone number removed). Ready to take the next step? Apply now. Applications will be reviewed and shortlisted on an ongoing basis. We are a committed Equal Opportunities employer. We welcome applications from suitably talented people from any community and background. Living and Working in Plymouth
Project Manager - Disrepair (Social Housing) About PiLON At PiLON, we're a trusted contractor within the social housing sector, delivering high-quality planned maintenance, refurbishment, and property improvement projects. As part of the United Infrastructure Group, we're looking for an experienced Project Manager to lead the successful delivery of disrepair projects across our growing portfolio. The Role Reporting to the Operations Manager, you will take full responsibility for the safe, compliant, and profitable delivery of social housing disrepair works. You will manage operational teams, client relationships, programme delivery, and financial performance while ensuring an excellent service for residents. Key Responsibilities Manage the end-to-end delivery of social housing disrepair projects. Ensure works are delivered safely, on time, within budget, and to the highest quality standards. Lead and support Site Managers, Supervisors, operatives, and subcontractors. Build and maintain strong relationships with clients and stakeholders. Monitor project performance, costs, risks, and KPIs. Ensure compliance with Health & Safety regulations and company procedures. Manage resident engagement and support the resolution of escalated issues. Produce accurate project reporting and maintain project records. Drive customer satisfaction and continuous improvement across all projects. Essential Requirements Proven Project Management experience within the Social Housing sector Previous experience managing Disrepair projects (Essential) Strong understanding of disrepair legislation, processes, and contractual requirements Experience managing direct labour and subcontractors Excellent client, stakeholder, and resident management skills Strong commercial awareness and budget management experience SMSTS, CSCS and Full UK Driving Licence Excellent communication, leadership, and organisational skills What We Offer Competitive salary and benefits package Company vehicle or car allowance Career development opportunities Supportive and inclusive working environment The opportunity to make a positive impact within local communities Join PiLON and help deliver high-quality disrepair solutions that improve homes and residents' lives.
Aug 19, 2026
Full time
Project Manager - Disrepair (Social Housing) About PiLON At PiLON, we're a trusted contractor within the social housing sector, delivering high-quality planned maintenance, refurbishment, and property improvement projects. As part of the United Infrastructure Group, we're looking for an experienced Project Manager to lead the successful delivery of disrepair projects across our growing portfolio. The Role Reporting to the Operations Manager, you will take full responsibility for the safe, compliant, and profitable delivery of social housing disrepair works. You will manage operational teams, client relationships, programme delivery, and financial performance while ensuring an excellent service for residents. Key Responsibilities Manage the end-to-end delivery of social housing disrepair projects. Ensure works are delivered safely, on time, within budget, and to the highest quality standards. Lead and support Site Managers, Supervisors, operatives, and subcontractors. Build and maintain strong relationships with clients and stakeholders. Monitor project performance, costs, risks, and KPIs. Ensure compliance with Health & Safety regulations and company procedures. Manage resident engagement and support the resolution of escalated issues. Produce accurate project reporting and maintain project records. Drive customer satisfaction and continuous improvement across all projects. Essential Requirements Proven Project Management experience within the Social Housing sector Previous experience managing Disrepair projects (Essential) Strong understanding of disrepair legislation, processes, and contractual requirements Experience managing direct labour and subcontractors Excellent client, stakeholder, and resident management skills Strong commercial awareness and budget management experience SMSTS, CSCS and Full UK Driving Licence Excellent communication, leadership, and organisational skills What We Offer Competitive salary and benefits package Company vehicle or car allowance Career development opportunities Supportive and inclusive working environment The opportunity to make a positive impact within local communities Join PiLON and help deliver high-quality disrepair solutions that improve homes and residents' lives.
What s in it for you? Join a growing and values driven organisation committed to providing safe, inclusive, and sustainable accommodation Opportunity to take ownership of a varied property portfolio Supportive working environment with opportunities for development Company pension Enhanced maternity and paternity pay Enhanced sick pay Compassionate leave Generous annual leave entitlement Must have s At least 2 years' experience within property management or property maintenance Strong understanding of property safety and landlord and tenant responsibilities Excellent communication and relationship building skills Ability to manage multiple tasks and priorities in a fast paced environment Strong attention to detail and accurate record keeping Proficient in Microsoft Office 365 and comfortable learning new systems Proactive and solutions focused approach Ability to maintain confidentiality and act with discretion Full UK driving licence Nice to have s Practical understanding of building construction, maintenance, and operations Experience coordinating contractors and overseeing maintenance works Knowledge of private rented sector legislation and local authority standards So, what will you be doing? Overseeing the day to day management of a defined property portfolio. Identifying reactive, planned, and preventative maintenance requirements. Instructing and coordinating approved contractors. Monitoring the completion and quality of maintenance works. Escalating issues that could impact property value or safety. Carrying out routine property inspections and condition assessments. Conducting check in, mid term, pre end, and check out inspections. Identifying wear and tear, damage, misuse, and unauthorised alterations. Recording detailed inspection notes and photographic evidence. Supporting compliance with property legislation and health and safety standards. Identifying and reporting risks relating to fire safety, gas safety, electrical safety, damp, mould, ventilation, and overcrowding. Building positive relationships with tenants, landlords, and contractors. Providing clear recommendations on repairs, improvements, and remedial actions. Maintaining accurate records across property management systems. Tracking maintenance activity, contractor performance, and job completion. Reporting recurring issues and operational trends. Helpful extras A customer focused and professional approach. Ability to work independently and take ownership of outcomes. Strong organisational skills with the ability to prioritise effectively. Commitment to continuous improvement and collaboration. Passion for delivering high standards and excellent service. Interested? Send your CV to i2i Recruitment today! Our mission of Making Recruitment Personal also means making recruitment fair. As a result, we are committed to reviewing every application with a sense of diversity and inclusion. We strive to personally connect with each applicant, but due to the number of applications we receive, this is not always possible. We will still aim to update you on your application, regardless of if it s successful
Aug 19, 2026
Full time
What s in it for you? Join a growing and values driven organisation committed to providing safe, inclusive, and sustainable accommodation Opportunity to take ownership of a varied property portfolio Supportive working environment with opportunities for development Company pension Enhanced maternity and paternity pay Enhanced sick pay Compassionate leave Generous annual leave entitlement Must have s At least 2 years' experience within property management or property maintenance Strong understanding of property safety and landlord and tenant responsibilities Excellent communication and relationship building skills Ability to manage multiple tasks and priorities in a fast paced environment Strong attention to detail and accurate record keeping Proficient in Microsoft Office 365 and comfortable learning new systems Proactive and solutions focused approach Ability to maintain confidentiality and act with discretion Full UK driving licence Nice to have s Practical understanding of building construction, maintenance, and operations Experience coordinating contractors and overseeing maintenance works Knowledge of private rented sector legislation and local authority standards So, what will you be doing? Overseeing the day to day management of a defined property portfolio. Identifying reactive, planned, and preventative maintenance requirements. Instructing and coordinating approved contractors. Monitoring the completion and quality of maintenance works. Escalating issues that could impact property value or safety. Carrying out routine property inspections and condition assessments. Conducting check in, mid term, pre end, and check out inspections. Identifying wear and tear, damage, misuse, and unauthorised alterations. Recording detailed inspection notes and photographic evidence. Supporting compliance with property legislation and health and safety standards. Identifying and reporting risks relating to fire safety, gas safety, electrical safety, damp, mould, ventilation, and overcrowding. Building positive relationships with tenants, landlords, and contractors. Providing clear recommendations on repairs, improvements, and remedial actions. Maintaining accurate records across property management systems. Tracking maintenance activity, contractor performance, and job completion. Reporting recurring issues and operational trends. Helpful extras A customer focused and professional approach. Ability to work independently and take ownership of outcomes. Strong organisational skills with the ability to prioritise effectively. Commitment to continuous improvement and collaboration. Passion for delivering high standards and excellent service. Interested? Send your CV to i2i Recruitment today! Our mission of Making Recruitment Personal also means making recruitment fair. As a result, we are committed to reviewing every application with a sense of diversity and inclusion. We strive to personally connect with each applicant, but due to the number of applications we receive, this is not always possible. We will still aim to update you on your application, regardless of if it s successful
Business Operations Manager £45,000 £55,000 Ongar, Essex Full-Time Monday Friday; 8:00am 5:00pm Office-based Help Shape the Future of Sees Flooring. Some careers are about finding another job. Others are about finding somewhere you can genuinely make a difference. At Sees Flooring, we are looking for the latter. We are seeking an exceptional Business Operations Manager to become one of the most trusted and influential people within our business. This is not a conventional Office Manager position. It is a broad, hands-on and influential role for someone who enjoys responsibility, naturally brings structure to complexity and gains genuine satisfaction from improving a business and helping good people succeed. Working closely with our Managing Director and senior leadership team, you will connect people, priorities, systems and processes, helping ensure the business operates at its very best. About Sees Flooring Sees Flooring began in 1992, when the original partnership was formed. Since then, we have grown into an established and respected commercial flooring contractor, delivering projects across London, the South East and East Anglia. Our reputation has been built on honesty, integrity, professionalism, quality and doing what we say we will do. We are proud of what we have built, but equally ambitious about what comes next. Our objective is not simply to become a bigger business. It is to become a better business better organised, better connected, more efficient and an exceptional place for good people to work, develop and succeed. This appointment is an important part of that journey. The Opportunity You will work at the heart of the business, alongside the Managing Director and senior colleagues across operations, commercial, estimating and finance. Your role will include: Coordinating the effective day-to-day running of our office operations. Supporting the Managing Director and senior leadership team. Coordinating priorities, meetings, actions and follow-ups. Continually improving systems, processes and ways of working. Supporting recruitment, onboarding, training and employee development. Coordinating HR administration and day-to-day people matters. Improving communication and coordination across departments. Supporting operational, commercial, estimating and finance functions. Managing office facilities, administration and suppliers. Supporting selected administration and compliance across our property portfolio. Taking ownership of business improvement projects from idea through to completion. Identifying problems, inefficiencies and opportunities, and doing something about them. The role is deliberately broad. We want someone who develops a deep understanding of the business, sees what needs attention and takes responsibility for making things happen. Who Are We Looking For Your current job title matters less to us than how you think and how you work. You may currently be a Business Operations Manager, Operations Manager, Senior Office Manager, Executive Assistant, Practice Manager or working within another broad operational role. You are likely to: Take genuine ownership and accountability. Be exceptionally organised and dependable. Create order from complexity. Think ahead rather than simply react. Communicate confidently with people at every level. Build trust and strong working relationships. Exercise sound judgement and challenge constructively. Manage competing priorities without losing attention to detail. Naturally look for better ways of doing things. Enjoy developing and supporting other people. Have the emotional intelligence to handle different personalities and situations. Take pride in completing things properly. Construction experience would be advantageous, but it is not essential. Character, judgement, professionalism, curiosity and potential matter more. Who Will Thrive Here Someone who enjoys responsibility, continual improvement and helping others succeed. Someone who sees a problem and starts thinking about the solution. Someone who can support people while still encouraging accountability. Someone who wants their ideas and contribution to genuinely matter. We don't expect you to arrive knowing everything. Our philosophy is: We do not recruit people because they already know everything. We recruit people because they have the curiosity, humility and determination to continually become better than they were yesterday. What We Offer: £45,000 £55,000, depending on experience. Discretionary performance-related bonus. Company pension and free on-site parking. Direct involvement with the Managing Director and senior leadership team. Genuine autonomy, responsibility and influence. Ongoing learning and professional development. The opportunity to improve the business rather than simply maintain it. Long-term career development as Sees Flooring continues to evolve. Interested If you are looking for more than simply your next job and want an opportunity where your organisation, judgement, ideas and professionalism can genuinely influence the future of a successful business, we would very much like to hear from you. We are not simply looking to fill a vacancy. We are looking for someone who wants to help shape the next chapter of Sees Flooring.
Aug 19, 2026
Full time
Business Operations Manager £45,000 £55,000 Ongar, Essex Full-Time Monday Friday; 8:00am 5:00pm Office-based Help Shape the Future of Sees Flooring. Some careers are about finding another job. Others are about finding somewhere you can genuinely make a difference. At Sees Flooring, we are looking for the latter. We are seeking an exceptional Business Operations Manager to become one of the most trusted and influential people within our business. This is not a conventional Office Manager position. It is a broad, hands-on and influential role for someone who enjoys responsibility, naturally brings structure to complexity and gains genuine satisfaction from improving a business and helping good people succeed. Working closely with our Managing Director and senior leadership team, you will connect people, priorities, systems and processes, helping ensure the business operates at its very best. About Sees Flooring Sees Flooring began in 1992, when the original partnership was formed. Since then, we have grown into an established and respected commercial flooring contractor, delivering projects across London, the South East and East Anglia. Our reputation has been built on honesty, integrity, professionalism, quality and doing what we say we will do. We are proud of what we have built, but equally ambitious about what comes next. Our objective is not simply to become a bigger business. It is to become a better business better organised, better connected, more efficient and an exceptional place for good people to work, develop and succeed. This appointment is an important part of that journey. The Opportunity You will work at the heart of the business, alongside the Managing Director and senior colleagues across operations, commercial, estimating and finance. Your role will include: Coordinating the effective day-to-day running of our office operations. Supporting the Managing Director and senior leadership team. Coordinating priorities, meetings, actions and follow-ups. Continually improving systems, processes and ways of working. Supporting recruitment, onboarding, training and employee development. Coordinating HR administration and day-to-day people matters. Improving communication and coordination across departments. Supporting operational, commercial, estimating and finance functions. Managing office facilities, administration and suppliers. Supporting selected administration and compliance across our property portfolio. Taking ownership of business improvement projects from idea through to completion. Identifying problems, inefficiencies and opportunities, and doing something about them. The role is deliberately broad. We want someone who develops a deep understanding of the business, sees what needs attention and takes responsibility for making things happen. Who Are We Looking For Your current job title matters less to us than how you think and how you work. You may currently be a Business Operations Manager, Operations Manager, Senior Office Manager, Executive Assistant, Practice Manager or working within another broad operational role. You are likely to: Take genuine ownership and accountability. Be exceptionally organised and dependable. Create order from complexity. Think ahead rather than simply react. Communicate confidently with people at every level. Build trust and strong working relationships. Exercise sound judgement and challenge constructively. Manage competing priorities without losing attention to detail. Naturally look for better ways of doing things. Enjoy developing and supporting other people. Have the emotional intelligence to handle different personalities and situations. Take pride in completing things properly. Construction experience would be advantageous, but it is not essential. Character, judgement, professionalism, curiosity and potential matter more. Who Will Thrive Here Someone who enjoys responsibility, continual improvement and helping others succeed. Someone who sees a problem and starts thinking about the solution. Someone who can support people while still encouraging accountability. Someone who wants their ideas and contribution to genuinely matter. We don't expect you to arrive knowing everything. Our philosophy is: We do not recruit people because they already know everything. We recruit people because they have the curiosity, humility and determination to continually become better than they were yesterday. What We Offer: £45,000 £55,000, depending on experience. Discretionary performance-related bonus. Company pension and free on-site parking. Direct involvement with the Managing Director and senior leadership team. Genuine autonomy, responsibility and influence. Ongoing learning and professional development. The opportunity to improve the business rather than simply maintain it. Long-term career development as Sees Flooring continues to evolve. Interested If you are looking for more than simply your next job and want an opportunity where your organisation, judgement, ideas and professionalism can genuinely influence the future of a successful business, we would very much like to hear from you. We are not simply looking to fill a vacancy. We are looking for someone who wants to help shape the next chapter of Sees Flooring.
Customer Service & Administration Manager Office Based Our client, a well-established and growing property leasehold management company, is looking to appoint an experienced Customer Service & Administration Manager to lead a busy team delivering exceptional service to leaseholders, clients and stakeholders. This is a hands-on management role where you'll oversee a team of six customer service and administration professionals, working closely alongside another Manager/Team Leader to ensure operational excellence across the department. We're looking for a confident, proactive manager who isn't afraid to make difficult decisions, manage performance, and take ownership of complex customer issues. This role requires someone who can professionally handle escalated complaints, balancing empathy with commercial awareness and company policy rather than simply trying to please everyone. Key Responsibilities Lead, motivate and develop a team of six Customer Service and Administration professionals. Work collaboratively with a fellow Manager/Team Leader to ensure smooth day-to-day operations. Manage workflows, priorities and service standards across the department. Take ownership of complex and escalated customer complaints through to resolution. Support, coach and develop team members to achieve high levels of performance and accountability. Monitor KPIs, service levels and productivity, implementing improvements where required. Identify opportunities to streamline processes and improve the customer journey. Ensure compliance with company procedures and industry regulations. Build strong working relationships with internal departments, clients and external stakeholders. About You Previous experience managing a customer service and/or administration team. Ideally from a property management, leasehold, housing, legal, financial services or similarly regulated environment. Confident dealing with challenging conversations and high-level customer complaints. Resilient, decisive and solutions-focused with the ability to make balanced decisions. A proactive leader who takes ownership and drives continuous improvement. Strong organisational skills with the ability to manage multiple priorities. Excellent communication skills, both written and verbal. Comfortable coaching, motivating and holding people accountable. Strong IT skills, including Microsoft Office and CRM/case management systems. If you're an experienced people manager who thrives in a fast-paced environment, enjoys solving complex problems, and can confidently lead from the front, we'd love to hear from you. Due to a very high number of applications, we are unable to come back to every candidate with feedback. If you do not hear from us within 48 hours, please assume that you have been unsuccessful on this occasion. Your CV will be registered with us, and we will keep you updated with any other positions that may be of interest. However please keep checking our website as new roles will be updated daily, Unico Recruitment (London) Ltd wishes you the best of luck in your job search. Unico Recruitment (London) Ltd operate as an independent recruitment agency with over 20 years of experience supporting clients and candidates nationally across the UK.
Aug 19, 2026
Full time
Customer Service & Administration Manager Office Based Our client, a well-established and growing property leasehold management company, is looking to appoint an experienced Customer Service & Administration Manager to lead a busy team delivering exceptional service to leaseholders, clients and stakeholders. This is a hands-on management role where you'll oversee a team of six customer service and administration professionals, working closely alongside another Manager/Team Leader to ensure operational excellence across the department. We're looking for a confident, proactive manager who isn't afraid to make difficult decisions, manage performance, and take ownership of complex customer issues. This role requires someone who can professionally handle escalated complaints, balancing empathy with commercial awareness and company policy rather than simply trying to please everyone. Key Responsibilities Lead, motivate and develop a team of six Customer Service and Administration professionals. Work collaboratively with a fellow Manager/Team Leader to ensure smooth day-to-day operations. Manage workflows, priorities and service standards across the department. Take ownership of complex and escalated customer complaints through to resolution. Support, coach and develop team members to achieve high levels of performance and accountability. Monitor KPIs, service levels and productivity, implementing improvements where required. Identify opportunities to streamline processes and improve the customer journey. Ensure compliance with company procedures and industry regulations. Build strong working relationships with internal departments, clients and external stakeholders. About You Previous experience managing a customer service and/or administration team. Ideally from a property management, leasehold, housing, legal, financial services or similarly regulated environment. Confident dealing with challenging conversations and high-level customer complaints. Resilient, decisive and solutions-focused with the ability to make balanced decisions. A proactive leader who takes ownership and drives continuous improvement. Strong organisational skills with the ability to manage multiple priorities. Excellent communication skills, both written and verbal. Comfortable coaching, motivating and holding people accountable. Strong IT skills, including Microsoft Office and CRM/case management systems. If you're an experienced people manager who thrives in a fast-paced environment, enjoys solving complex problems, and can confidently lead from the front, we'd love to hear from you. Due to a very high number of applications, we are unable to come back to every candidate with feedback. If you do not hear from us within 48 hours, please assume that you have been unsuccessful on this occasion. Your CV will be registered with us, and we will keep you updated with any other positions that may be of interest. However please keep checking our website as new roles will be updated daily, Unico Recruitment (London) Ltd wishes you the best of luck in your job search. Unico Recruitment (London) Ltd operate as an independent recruitment agency with over 20 years of experience supporting clients and candidates nationally across the UK.
Unico Recruitment London
Borehamwood, Hertfordshire
Customer Service & Administration Manager Office Based Our client, a well-established and growing property leasehold management company, is looking to appoint an experienced Customer Service & Administration Manager to lead a busy team delivering exceptional service to leaseholders, clients and stakeholders. This is a hands-on management role where you'll oversee a team of six customer service and administration professionals, working closely alongside another Manager/Team Leader to ensure operational excellence across the department. We're looking for a confident, proactive manager who isn't afraid to make difficult decisions, manage performance, and take ownership of complex customer issues. This role requires someone who can professionally handle escalated complaints, balancing empathy with commercial awareness and company policy rather than simply trying to please everyone. Key Responsibilities Lead, motivate and develop a team of six Customer Service and Administration professionals. Work collaboratively with a fellow Manager/Team Leader to ensure smooth day-to-day operations. Manage workflows, priorities and service standards across the department. Take ownership of complex and escalated customer complaints through to resolution. Support, coach and develop team members to achieve high levels of performance and accountability. Monitor KPIs, service levels and productivity, implementing improvements where required. Identify opportunities to streamline processes and improve the customer journey. Ensure compliance with company procedures and industry regulations. Build strong working relationships with internal departments, clients and external stakeholders. About You Previous experience managing a customer service and/or administration team. Ideally from a property management, leasehold, housing, legal, financial services or similarly regulated environment. Confident dealing with challenging conversations and high-level customer complaints. Resilient, decisive and solutions-focused with the ability to make balanced decisions. A proactive leader who takes ownership and drives continuous improvement. Strong organisational skills with the ability to manage multiple priorities. Excellent communication skills, both written and verbal. Comfortable coaching, motivating and holding people accountable. Strong IT skills, including Microsoft Office and CRM/case management systems. If you're an experienced people manager who thrives in a fast-paced environment, enjoys solving complex problems, and can confidently lead from the front, we'd love to hear from you. Due to a very high number of applications, we are unable to come back to every candidate with feedback. If you do not hear from us within 48 hours, please assume that you have been unsuccessful on this occasion. Your CV will be registered with us, and we will keep you updated with any other positions that may be of interest. However please keep checking our website as new roles will be updated daily, Unico Recruitment (London) Ltd wishes you the best of luck in your job search. Unico Recruitment (London) Ltd operate as an independent recruitment agency with over 20 years of experience supporting clients and candidates nationally across the UK.
Aug 19, 2026
Full time
Customer Service & Administration Manager Office Based Our client, a well-established and growing property leasehold management company, is looking to appoint an experienced Customer Service & Administration Manager to lead a busy team delivering exceptional service to leaseholders, clients and stakeholders. This is a hands-on management role where you'll oversee a team of six customer service and administration professionals, working closely alongside another Manager/Team Leader to ensure operational excellence across the department. We're looking for a confident, proactive manager who isn't afraid to make difficult decisions, manage performance, and take ownership of complex customer issues. This role requires someone who can professionally handle escalated complaints, balancing empathy with commercial awareness and company policy rather than simply trying to please everyone. Key Responsibilities Lead, motivate and develop a team of six Customer Service and Administration professionals. Work collaboratively with a fellow Manager/Team Leader to ensure smooth day-to-day operations. Manage workflows, priorities and service standards across the department. Take ownership of complex and escalated customer complaints through to resolution. Support, coach and develop team members to achieve high levels of performance and accountability. Monitor KPIs, service levels and productivity, implementing improvements where required. Identify opportunities to streamline processes and improve the customer journey. Ensure compliance with company procedures and industry regulations. Build strong working relationships with internal departments, clients and external stakeholders. About You Previous experience managing a customer service and/or administration team. Ideally from a property management, leasehold, housing, legal, financial services or similarly regulated environment. Confident dealing with challenging conversations and high-level customer complaints. Resilient, decisive and solutions-focused with the ability to make balanced decisions. A proactive leader who takes ownership and drives continuous improvement. Strong organisational skills with the ability to manage multiple priorities. Excellent communication skills, both written and verbal. Comfortable coaching, motivating and holding people accountable. Strong IT skills, including Microsoft Office and CRM/case management systems. If you're an experienced people manager who thrives in a fast-paced environment, enjoys solving complex problems, and can confidently lead from the front, we'd love to hear from you. Due to a very high number of applications, we are unable to come back to every candidate with feedback. If you do not hear from us within 48 hours, please assume that you have been unsuccessful on this occasion. Your CV will be registered with us, and we will keep you updated with any other positions that may be of interest. However please keep checking our website as new roles will be updated daily, Unico Recruitment (London) Ltd wishes you the best of luck in your job search. Unico Recruitment (London) Ltd operate as an independent recruitment agency with over 20 years of experience supporting clients and candidates nationally across the UK.
Lead the team. Drive performance. Deliver exceptional customer service. My long-standing client within the Building Services industry is looking to recruit an experienced Customer Operations Manager to lead their busy Helpdesk team. Having worked with this business for a number of years, I've seen them go from strength to strength. They have grown steadily by delivering an exceptional service to their customers and now operate from beautiful modern offices, providing a fantastic working environment for their team. This is a key leadership role within the business and would suit someone with a strong operational background who enjoys leading people, improving processes and delivering first-class customer service. Whilst experience within Facilities Maintenance, Facilities Management or Building Services would be highly advantageous, candidates from similar other fast-paced operational environments may also be considered. Experience within the retail property maintenance sector would also be useful but is by no means essential. The Role As Customer Operations Manager, you'll take ownership of the day-to-day running of the Helpdesk, ensuring the team delivers an efficient, customer-focused service while meeting customer expectations and contractual service levels. This is very much an operational management role, with responsibility for leading the daily operation, managing workloads, prioritising resources and ensuring the team consistently delivers an outstanding service. Whilst you'll line manage the Helpdesk team, the majority of HR administration is supported by an external HR provider, allowing you to focus on operational performance and continuous improvement. Your responsibilities will include: Leading and motivating the Helpdesk team to deliver exceptional customer service. Overseeing reactive and planned maintenance works to ensure SLA compliance. Managing Priority 1 and Priority 2 jobs, ensuring customers receive regular updates. Building strong relationships with key customers and resolving escalated issues. Monitoring KPIs, SLAs, workflow and performance. Producing reports for senior management and making recommendations for improvement. Driving continuous improvement across systems, processes and procedures. Working closely with contractors and internal departments to ensure excellent service delivery. Creating a positive, accountable and customer-focused culture within the team. About You You'll be an experienced people manager with strong operational experience within the Facilities Maintenance and Management sector and a passion for delivering outstanding customer service and improving operational performance. Why Join? This is an excellent opportunity to join a well-established and growing business that genuinely values its people. You'll have the autonomy to make a real impact, lead a successful team and play a key role in the continued growth of the business. Working from beautiful modern offices with a supportive leadership team, you'll be joining a company that invests in its people and encourages new ideas to improve service and performance. Ready for your next challenge? Apply now
Aug 19, 2026
Full time
Lead the team. Drive performance. Deliver exceptional customer service. My long-standing client within the Building Services industry is looking to recruit an experienced Customer Operations Manager to lead their busy Helpdesk team. Having worked with this business for a number of years, I've seen them go from strength to strength. They have grown steadily by delivering an exceptional service to their customers and now operate from beautiful modern offices, providing a fantastic working environment for their team. This is a key leadership role within the business and would suit someone with a strong operational background who enjoys leading people, improving processes and delivering first-class customer service. Whilst experience within Facilities Maintenance, Facilities Management or Building Services would be highly advantageous, candidates from similar other fast-paced operational environments may also be considered. Experience within the retail property maintenance sector would also be useful but is by no means essential. The Role As Customer Operations Manager, you'll take ownership of the day-to-day running of the Helpdesk, ensuring the team delivers an efficient, customer-focused service while meeting customer expectations and contractual service levels. This is very much an operational management role, with responsibility for leading the daily operation, managing workloads, prioritising resources and ensuring the team consistently delivers an outstanding service. Whilst you'll line manage the Helpdesk team, the majority of HR administration is supported by an external HR provider, allowing you to focus on operational performance and continuous improvement. Your responsibilities will include: Leading and motivating the Helpdesk team to deliver exceptional customer service. Overseeing reactive and planned maintenance works to ensure SLA compliance. Managing Priority 1 and Priority 2 jobs, ensuring customers receive regular updates. Building strong relationships with key customers and resolving escalated issues. Monitoring KPIs, SLAs, workflow and performance. Producing reports for senior management and making recommendations for improvement. Driving continuous improvement across systems, processes and procedures. Working closely with contractors and internal departments to ensure excellent service delivery. Creating a positive, accountable and customer-focused culture within the team. About You You'll be an experienced people manager with strong operational experience within the Facilities Maintenance and Management sector and a passion for delivering outstanding customer service and improving operational performance. Why Join? This is an excellent opportunity to join a well-established and growing business that genuinely values its people. You'll have the autonomy to make a real impact, lead a successful team and play a key role in the continued growth of the business. Working from beautiful modern offices with a supportive leadership team, you'll be joining a company that invests in its people and encourages new ideas to improve service and performance. Ready for your next challenge? Apply now
Contract Manager (Operations) London (Hybrid Working) 36.59 per hour (Umbrella) 26-Week Contract 35 Hours per Week We are currently recruiting for an experienced Contract Manager (Operations) to join a leading Housing Association on a 26-week contract based in Central London. This is an exciting opportunity to play a key role in strengthening contract governance, compliance, and operational performance across a diverse housing portfolio. Working in a hybrid environment, you will oversee a wide range of operational contracts, ensuring services are delivered effectively, risks are managed, and providers consistently meet contractual obligations. Key Responsibilities Develop, implement, and maintain robust contract management frameworks across operational service contracts. Monitor contractor performance against KPIs, SLAs, and contractual obligations. Lead governance, compliance, and assurance activities to ensure services meet statutory and organisational standards. Conduct contract audits and reviews to identify risks and drive continuous improvement. Manage relationships with contractors, local authorities, and internal stakeholders. Investigate contractual breaches and performance issues and implement corrective action plans where required. Lead on contract variations, change control processes, and governance documentation. Provide expert advice on contractual compliance, governance, and operational performance. About You Proven experience in a Contract Manager, Commercial Manager, or Contract Performance role. Previous experience within a Housing Association, Local Authority, property services, or a similarly regulated environment. Strong knowledge of contract management, governance, compliance, and performance monitoring. Experience managing supplier relationships, KPIs, SLAs, audits, and risk management. Excellent stakeholder management, negotiation, and communication skills. Able to work independently while managing multiple priorities in a fast-paced environment. If you're an experienced Contract Manager looking for your next interim opportunity within the housing sector, we'd love to hear from you. Apply today or get in touch for more information.
Aug 18, 2026
Seasonal
Contract Manager (Operations) London (Hybrid Working) 36.59 per hour (Umbrella) 26-Week Contract 35 Hours per Week We are currently recruiting for an experienced Contract Manager (Operations) to join a leading Housing Association on a 26-week contract based in Central London. This is an exciting opportunity to play a key role in strengthening contract governance, compliance, and operational performance across a diverse housing portfolio. Working in a hybrid environment, you will oversee a wide range of operational contracts, ensuring services are delivered effectively, risks are managed, and providers consistently meet contractual obligations. Key Responsibilities Develop, implement, and maintain robust contract management frameworks across operational service contracts. Monitor contractor performance against KPIs, SLAs, and contractual obligations. Lead governance, compliance, and assurance activities to ensure services meet statutory and organisational standards. Conduct contract audits and reviews to identify risks and drive continuous improvement. Manage relationships with contractors, local authorities, and internal stakeholders. Investigate contractual breaches and performance issues and implement corrective action plans where required. Lead on contract variations, change control processes, and governance documentation. Provide expert advice on contractual compliance, governance, and operational performance. About You Proven experience in a Contract Manager, Commercial Manager, or Contract Performance role. Previous experience within a Housing Association, Local Authority, property services, or a similarly regulated environment. Strong knowledge of contract management, governance, compliance, and performance monitoring. Experience managing supplier relationships, KPIs, SLAs, audits, and risk management. Excellent stakeholder management, negotiation, and communication skills. Able to work independently while managing multiple priorities in a fast-paced environment. If you're an experienced Contract Manager looking for your next interim opportunity within the housing sector, we'd love to hear from you. Apply today or get in touch for more information.
Property Underwriter Purpose of Role/Job Overview Underwrite and price regional UK commercial property risks in line with underwriting guidelines, appetite, and delegated authority. Drive profitable growth through accurate underwriting of new business, renewals, and mid-term adjustments. Respond to broker enquiries received via online quote platforms, email, and direct submissions. Build and maintain strong broker relationships across regional UK markets, with existing broker contacts considered highly advantageous. Ensure underwriting decisions are technically sound, compliant with FCA regulations, and meet service level expectations. Contribute to product development and refinement based on broker feedback, market trends, and risk appetite. Collaborate with internal teams including operations, compliance, and sales to ensure smooth policy lifecycle management. Use data and reporting tools to monitor performance, identify trends, and support continuous improvement. Represent the brand positively through professional communication and a strong service ethic. Key Accountabilities Meeting and where possible, exceeding brokers service levels and expectations. Identifies cover and hazards that will impact on the acceptance, pricing, or terms applicable to a risk. Understands the impact of claims and risk management on the performance of a case and demonstrates an ability to review taking these factors into account. Build and maintain strong relationships with key trading partners to maximize influence. Support the development and operation of sales campaigns to drive the acquisition of profitable business. Other Activities, Duties and Responsibilities Maintain and develop market awareness. Maintain good working relationships with all internal departments. Maintain an open communication ethos with colleagues and managers. Demonstrate "model behaviours" Comply with all legal, regulatory, and contractual requirements to ensure obligations are met. Contribute to wider business activities. Operate within individual underwriting authorities and guidelines.
Aug 18, 2026
Full time
Property Underwriter Purpose of Role/Job Overview Underwrite and price regional UK commercial property risks in line with underwriting guidelines, appetite, and delegated authority. Drive profitable growth through accurate underwriting of new business, renewals, and mid-term adjustments. Respond to broker enquiries received via online quote platforms, email, and direct submissions. Build and maintain strong broker relationships across regional UK markets, with existing broker contacts considered highly advantageous. Ensure underwriting decisions are technically sound, compliant with FCA regulations, and meet service level expectations. Contribute to product development and refinement based on broker feedback, market trends, and risk appetite. Collaborate with internal teams including operations, compliance, and sales to ensure smooth policy lifecycle management. Use data and reporting tools to monitor performance, identify trends, and support continuous improvement. Represent the brand positively through professional communication and a strong service ethic. Key Accountabilities Meeting and where possible, exceeding brokers service levels and expectations. Identifies cover and hazards that will impact on the acceptance, pricing, or terms applicable to a risk. Understands the impact of claims and risk management on the performance of a case and demonstrates an ability to review taking these factors into account. Build and maintain strong relationships with key trading partners to maximize influence. Support the development and operation of sales campaigns to drive the acquisition of profitable business. Other Activities, Duties and Responsibilities Maintain and develop market awareness. Maintain good working relationships with all internal departments. Maintain an open communication ethos with colleagues and managers. Demonstrate "model behaviours" Comply with all legal, regulatory, and contractual requirements to ensure obligations are met. Contribute to wider business activities. Operate within individual underwriting authorities and guidelines.
Salary: From 30,000.00 to 40,000.00 per annum (Depending on experience) Location: B19, Birmingham, UK Requirements: A Full UK Driving License, with access to a vehicle during working hours. We are seeking a motivated and detail-oriented Commercial Property Manager to oversee the day-to-day operations, maintenance and performance of our commercial portfolio. This role is ideal for someone who is organised, proactive and comfortable working both in the office and on the road. Duties Manage day-to-day property operation, tenant relations and reactive maintenance. Oversee and manage Planned Preventative Maintenance (PPM) programmes. Prepare, manage and reconcile service charge budgets. Manage and coordinate rent reviews, including monitoring review dates, gathering relevant market evidence and preparing rent review proposals. Manage the letting of vacant units, including marketing, responding to enquiries, arranging and conducting property viewings where required. Source, evaluate and obtain quotes from contractors for repairs, maintenance and improvement works. Develop and implement project management plans for property upgrades or renovations, including scheduling and resource allocation. Coordinate with contractors to schedule and supervise works, ensuring quality standards and timely completion. Carry out regular property inspections, documenting conditions, identifying maintenance needs and preparing inspection reports. Locate, identify and investigate meters on-site. Transport materials, keys and documents between properties, suppliers and contractors as required. About Us: We are a Midlands-based, privately owned investment and development company managing over 6 million sq. ft of industrial, retail and office property. We specialise in transforming underperforming assets into high-quality, income-generating properties through strategic redevelopment and hands-on management. We are seeking a proactive, highly organised and hands-on Assistant Property Manager to keep our commercial properties running smoothly! You'll handle day-to-day operations, maintenance and compliance, while driving occupancy and rental income. Benefits: - On-site parking - Gym membership - Company events - Company pension
Aug 18, 2026
Full time
Salary: From 30,000.00 to 40,000.00 per annum (Depending on experience) Location: B19, Birmingham, UK Requirements: A Full UK Driving License, with access to a vehicle during working hours. We are seeking a motivated and detail-oriented Commercial Property Manager to oversee the day-to-day operations, maintenance and performance of our commercial portfolio. This role is ideal for someone who is organised, proactive and comfortable working both in the office and on the road. Duties Manage day-to-day property operation, tenant relations and reactive maintenance. Oversee and manage Planned Preventative Maintenance (PPM) programmes. Prepare, manage and reconcile service charge budgets. Manage and coordinate rent reviews, including monitoring review dates, gathering relevant market evidence and preparing rent review proposals. Manage the letting of vacant units, including marketing, responding to enquiries, arranging and conducting property viewings where required. Source, evaluate and obtain quotes from contractors for repairs, maintenance and improvement works. Develop and implement project management plans for property upgrades or renovations, including scheduling and resource allocation. Coordinate with contractors to schedule and supervise works, ensuring quality standards and timely completion. Carry out regular property inspections, documenting conditions, identifying maintenance needs and preparing inspection reports. Locate, identify and investigate meters on-site. Transport materials, keys and documents between properties, suppliers and contractors as required. About Us: We are a Midlands-based, privately owned investment and development company managing over 6 million sq. ft of industrial, retail and office property. We specialise in transforming underperforming assets into high-quality, income-generating properties through strategic redevelopment and hands-on management. We are seeking a proactive, highly organised and hands-on Assistant Property Manager to keep our commercial properties running smoothly! You'll handle day-to-day operations, maintenance and compliance, while driving occupancy and rental income. Benefits: - On-site parking - Gym membership - Company events - Company pension
Your new company A well-established construction, property investment and management business with a diverse portfolio of commercial and residential property interests, farming operations and joint venture lending activities. With multiple group companies and a long-standing reputation in the market, the business is entering an exciting period of transition as a key member of the finance team prepares for retirement after more than 20 years of service. This role offers a unique opportunity to join a stable and successful organisation and develop into a broader finance position, with the potential to take on additional responsibilities currently undertaken by senior members of the business. Your new role Reporting directly to the Finance Director, you will be responsible for the day-to-day finance operations across multiple group entities. This is a hands-on role suited to an experienced finance professional who is comfortable managing transactional finance whilst also producing management information and supporting business decision-making. Key responsibilities will include: Managing the sales ledger, invoicing and credit control processes Collecting commercial and residential rental income Bank reconciliations and cash management Producing reports including WIP and cost centre reporting Processing financial transactions across multiple group companies Supporting month-end activities and management reporting Maintaining accurate financial records using VT Transactions and Lloyds Link Liaising with tenants, suppliers and external stakeholders Assisting the Finance Director with ad hoc financial analysis and business projects Gradually taking on additional responsibilities as the role develops What you'll need to succeed Fully qualified accountant (ACA, ACCA, CIMA) preferred, although strong AAT-qualified candidates will also be considered Previous experience within a hands-on finance role, ideally in an SME environment Strong understanding of transactional finance, reconciliations and reporting Experience managing multiple entities or group company structures Excellent attention to detail and organisational skills Ability to work independently and build strong relationships across the business Property, real estate, construction, farming or investment sector experience would be advantageous but is not essential What you'll get in return Salary of £50,000 - £60,000 depending on experience Opportunity to work closely with an experienced Finance Director Broad and varied role with genuine scope for progression Exposure to property investment, management and lending activities Stable and well-established business with long-term growth plans Supportive and flexible working environment What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Aug 18, 2026
Full time
Your new company A well-established construction, property investment and management business with a diverse portfolio of commercial and residential property interests, farming operations and joint venture lending activities. With multiple group companies and a long-standing reputation in the market, the business is entering an exciting period of transition as a key member of the finance team prepares for retirement after more than 20 years of service. This role offers a unique opportunity to join a stable and successful organisation and develop into a broader finance position, with the potential to take on additional responsibilities currently undertaken by senior members of the business. Your new role Reporting directly to the Finance Director, you will be responsible for the day-to-day finance operations across multiple group entities. This is a hands-on role suited to an experienced finance professional who is comfortable managing transactional finance whilst also producing management information and supporting business decision-making. Key responsibilities will include: Managing the sales ledger, invoicing and credit control processes Collecting commercial and residential rental income Bank reconciliations and cash management Producing reports including WIP and cost centre reporting Processing financial transactions across multiple group companies Supporting month-end activities and management reporting Maintaining accurate financial records using VT Transactions and Lloyds Link Liaising with tenants, suppliers and external stakeholders Assisting the Finance Director with ad hoc financial analysis and business projects Gradually taking on additional responsibilities as the role develops What you'll need to succeed Fully qualified accountant (ACA, ACCA, CIMA) preferred, although strong AAT-qualified candidates will also be considered Previous experience within a hands-on finance role, ideally in an SME environment Strong understanding of transactional finance, reconciliations and reporting Experience managing multiple entities or group company structures Excellent attention to detail and organisational skills Ability to work independently and build strong relationships across the business Property, real estate, construction, farming or investment sector experience would be advantageous but is not essential What you'll get in return Salary of £50,000 - £60,000 depending on experience Opportunity to work closely with an experienced Finance Director Broad and varied role with genuine scope for progression Exposure to property investment, management and lending activities Stable and well-established business with long-term growth plans Supportive and flexible working environment What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
