Job Description
Quality Engineer (AI/Agentic QA) - Contract
Location: Burgess Hill (2-3 days onsite) OR Burgess Hill (2 days) +
London (1 day)
Start: ASAP
Overview:
A Tier 1 Investment bank is seeking a Quality Engineer with strong experience in AI/LLM testing to join a greenfield, high-impact initiative focused on building an intelligent, personalised AI Companion within its mobile application. This role sits at the intersection of AI, automation, and quality engineering, with a focus on ensuring the reliability, safety, and effectiveness of AI-driven user experiences.
The Project:
You will be working on a next-generation AI-powered companion for card members, designed to support users throughout their travel journey.
Key capabilities include:
- Pre-trip: Personalised recommendations and alerts
- During trip: Real Time updates (eg weather, events, disruptions)
- Post-trip: Insights, suggestions, and follow-ups
This is a highly personalised, context-aware system, requiring a modern and thoughtful approach to testing AI behaviour rather than traditional deterministic testing.
Key Responsibilities
- Design and implement testing strategies for AI/LLM-based systems
- Develop and apply evaluation frameworks for AI outputs
- Assess and validate:
- Accuracy and relevance of responses
- Consistency and reliability
- Hallucinations and edge cases
- Work with LLM-as-judge patterns and automated evaluation techniques
- Define quality standards for non-deterministic AI systems
- Collaborate closely with engineering, product, and data teams
- Contribute to best practices for Agentic QA and AI quality engineering
Required
Skills & experience
- Proven experience testing AI/ML or LLM-driven systems
- Strong understanding of:
- LLM evaluation techniques
- Behavioural/output validation of AI systems
- Testing non-deterministic systems
- experience with AI quality frameworks and evaluation methodologies
- Ability to think beyond traditional QA (pass/fail) and focus on AI outcome quality
- Excellent problem-solving and analytical skills
Job Title: Automation Tester
Location: Burgess Hill, UK
Rate/Salary: .00 GBP Daily
Job Type: Contract
Trading as TEKsystems. Allegis Group Limited, Bracknell, RG12 1RT, United Kingdom. No Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website.
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