Warrington Up to 42,000 Office Based Are you an experienced IT professional who enjoys more than just fixing day-to-day IT issues? Our client is looking for an IT Systems & Projects Engineer to join their growing team in Warrington. This is a fantastic opportunity to join a business where you'll play a key role in both supporting the day-to-day IT function and driving projects that improve systems, processes and the wider business. Working closely with the Group IT & Facilities Manager, you'll become a trusted member of the team, supporting users across multiple sites while taking ownership of IT projects, system improvements and new technology implementations. If you enjoy getting involved in everything from Microsoft 365 administration to rolling out new systems and improving business processes, this could be the role for you. The Role This is a broad, varied position where no two days are the same. You'll split your time between providing hands-on IT support and delivering projects that improve how the business operates. Key responsibilities include: Providing 2nd and 3rd line IT support across the business. Managing Microsoft 365 and Active Directory environments. Supporting and maintaining business-critical systems including ERP, WMS and other web-based applications. Working with external IT suppliers to resolve issues and deliver improvements. Taking an active role in IT projects, including software implementations, upgrades, system migrations and process improvements. Understanding how data flows between systems, troubleshooting issues and ensuring information remains accurate. Supporting infrastructure, networking and cybersecurity initiatives. Producing system documentation, testing new functionality and supporting successful project delivery. Identifying opportunities to improve business processes through technology. Supporting users across multiple sites and participating in an on-call rota when required. About You We're looking for someone who combines strong technical knowledge with a passion for improving systems and delivering projects. You'll likely have experience within an IT Support, Systems Administration or Infrastructure role and be looking to take the next step into a position with greater project ownership. You'll ideally have experience with: Microsoft 365 and Active Directory administration. Windows environments and IT infrastructure. ERP, WMS or other business systems. Working with third-party IT providers. Supporting or leading IT projects such as software implementations, upgrades or migrations. Process improvement and documenting IT procedures. Strong Excel skills and confidence working with business data. Troubleshooting across multiple systems and applications. Experience within manufacturing, engineering, logistics or another multi-site environment would be advantageous but isn't essential. We're looking for someone who is: Naturally proactive and enjoys solving problems. Comfortable working with stakeholders across all areas of the business. Organised and able to manage multiple priorities. Keen to identify opportunities for continuous improvement. Confident taking ownership of projects as well as day-to-day IT support. A strong communicator who enjoys working collaboratively. Why Join? Up to 42,000 salary. Join a growing business investing in its IT function. A varied role combining hands-on technical support with exciting IT projects. Exposure to software implementations, business systems and continuous improvement initiatives. Opportunity to work closely with an experienced IT leader and continue developing your technical and project management skills. Be part of a collaborative business where IT plays a key role in driving operational improvements. If you're looking for a role where you can combine technical support with project delivery and genuinely make an impact across a growing business, we'd love to hear from you. INDBSO
Aug 13, 2026
Full time
Warrington Up to 42,000 Office Based Are you an experienced IT professional who enjoys more than just fixing day-to-day IT issues? Our client is looking for an IT Systems & Projects Engineer to join their growing team in Warrington. This is a fantastic opportunity to join a business where you'll play a key role in both supporting the day-to-day IT function and driving projects that improve systems, processes and the wider business. Working closely with the Group IT & Facilities Manager, you'll become a trusted member of the team, supporting users across multiple sites while taking ownership of IT projects, system improvements and new technology implementations. If you enjoy getting involved in everything from Microsoft 365 administration to rolling out new systems and improving business processes, this could be the role for you. The Role This is a broad, varied position where no two days are the same. You'll split your time between providing hands-on IT support and delivering projects that improve how the business operates. Key responsibilities include: Providing 2nd and 3rd line IT support across the business. Managing Microsoft 365 and Active Directory environments. Supporting and maintaining business-critical systems including ERP, WMS and other web-based applications. Working with external IT suppliers to resolve issues and deliver improvements. Taking an active role in IT projects, including software implementations, upgrades, system migrations and process improvements. Understanding how data flows between systems, troubleshooting issues and ensuring information remains accurate. Supporting infrastructure, networking and cybersecurity initiatives. Producing system documentation, testing new functionality and supporting successful project delivery. Identifying opportunities to improve business processes through technology. Supporting users across multiple sites and participating in an on-call rota when required. About You We're looking for someone who combines strong technical knowledge with a passion for improving systems and delivering projects. You'll likely have experience within an IT Support, Systems Administration or Infrastructure role and be looking to take the next step into a position with greater project ownership. You'll ideally have experience with: Microsoft 365 and Active Directory administration. Windows environments and IT infrastructure. ERP, WMS or other business systems. Working with third-party IT providers. Supporting or leading IT projects such as software implementations, upgrades or migrations. Process improvement and documenting IT procedures. Strong Excel skills and confidence working with business data. Troubleshooting across multiple systems and applications. Experience within manufacturing, engineering, logistics or another multi-site environment would be advantageous but isn't essential. We're looking for someone who is: Naturally proactive and enjoys solving problems. Comfortable working with stakeholders across all areas of the business. Organised and able to manage multiple priorities. Keen to identify opportunities for continuous improvement. Confident taking ownership of projects as well as day-to-day IT support. A strong communicator who enjoys working collaboratively. Why Join? Up to 42,000 salary. Join a growing business investing in its IT function. A varied role combining hands-on technical support with exciting IT projects. Exposure to software implementations, business systems and continuous improvement initiatives. Opportunity to work closely with an experienced IT leader and continue developing your technical and project management skills. Be part of a collaborative business where IT plays a key role in driving operational improvements. If you're looking for a role where you can combine technical support with project delivery and genuinely make an impact across a growing business, we'd love to hear from you. INDBSO
Job title : AI Security Engineer Contract: Six months Location: London (Hybrid) Day rate: 500 - 600 Start date: ASAP IR35: Inside Role Purpose The Senior Security Engineer - AI, will play a critical role in designing and embedding security controls across AI-driven and agentic systems, ensuring secure-by-design principles are applied throughout the software development lifecycle. The successful candidate will help to scope, pilot, and deploy system designs aligned to our reimagined infosec vision, with a goal to fully automate security processes at scale across the design, build and maintain phases solution delivery. The role will work transversally across the wider infosec organisation across 1st, 2nd and 3rd lines of defence to deliver agentic infosec solutions aligned to our target operating model Key Responsibilities Design security solutions for AI-driven and agentic systems Conduct threat modelling (AI-specific and traditional) and risk reviews Support the embedding security across the end-to-end agentic SDLC (design, test, release, governance) Develop reusable security patterns and standards for engineering teams Support secure go-to-market processes for new products and capabilities Partner with engineering teams to ensure effective handover and implementation Validate infosec hypothesis through the build and testing of POCs and Pilots with hands-on POCs Support the scoping, build, and industrialization of infosec AI projects across the org. Work closely with the Principal InfoSec AI architect and wider infosec architecture team to ensure the scoping and delivery of solutions are aligned to the Strategy Key Skills & Experience At least 7 year's experience within information security, ideally with a hands-on background in application or infrastructure security Solid understanding of core security principles and architectures Experience with: o Threat modelling o Secure system design o Embedding security within the SDLC Exposure to AI and agentic systems (practical or conceptual), including: o Security and governance for AI Solutions (Identity, observability, risks) o Agentic Architecture and patterns (MCP, RAG, Tools, Memory, Harnesses) Experience working in complex, enterprise-scale environments Ability to translate security requirements into engineering-aligned solutions Hands-on experience building, testing and deploying security solutions that automate complex processes If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Aug 13, 2026
Contractor
Job title : AI Security Engineer Contract: Six months Location: London (Hybrid) Day rate: 500 - 600 Start date: ASAP IR35: Inside Role Purpose The Senior Security Engineer - AI, will play a critical role in designing and embedding security controls across AI-driven and agentic systems, ensuring secure-by-design principles are applied throughout the software development lifecycle. The successful candidate will help to scope, pilot, and deploy system designs aligned to our reimagined infosec vision, with a goal to fully automate security processes at scale across the design, build and maintain phases solution delivery. The role will work transversally across the wider infosec organisation across 1st, 2nd and 3rd lines of defence to deliver agentic infosec solutions aligned to our target operating model Key Responsibilities Design security solutions for AI-driven and agentic systems Conduct threat modelling (AI-specific and traditional) and risk reviews Support the embedding security across the end-to-end agentic SDLC (design, test, release, governance) Develop reusable security patterns and standards for engineering teams Support secure go-to-market processes for new products and capabilities Partner with engineering teams to ensure effective handover and implementation Validate infosec hypothesis through the build and testing of POCs and Pilots with hands-on POCs Support the scoping, build, and industrialization of infosec AI projects across the org. Work closely with the Principal InfoSec AI architect and wider infosec architecture team to ensure the scoping and delivery of solutions are aligned to the Strategy Key Skills & Experience At least 7 year's experience within information security, ideally with a hands-on background in application or infrastructure security Solid understanding of core security principles and architectures Experience with: o Threat modelling o Secure system design o Embedding security within the SDLC Exposure to AI and agentic systems (practical or conceptual), including: o Security and governance for AI Solutions (Identity, observability, risks) o Agentic Architecture and patterns (MCP, RAG, Tools, Memory, Harnesses) Experience working in complex, enterprise-scale environments Ability to translate security requirements into engineering-aligned solutions Hands-on experience building, testing and deploying security solutions that automate complex processes If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Are you a school ICT Technician or IT Support Technician looking for your next career opportunity? Do you you feel your progression is currently limited in the school you are working in? Are you keen to work for an IT Service provider, providing first class IT services to the education industry? This is your chance to make a real impact, using your IT skills to improve teaching and learning environments. You ll be the go-to expert, managing IT systems, solving technical problems, and installing hardware and software all while delivering excellent customer service that schools can rely on. You ll act as the key link between schools and the wider company, keeping everyone connected and informed. Sound like you? Read on Role: ICT Technician aka IT Support Technician, ICT Support Technician, ICT Consultant, IT Technician, Field IT Support Engineer, School IT Support, IT Field Technician, Network Manager Location: Leeds - working across 3 schools in the Rodley area. Salary: £28k- £32k base salary + mileage payments and great benefits What you will bring to the role: Previous experience in an IT Support capacity up to 2nd line would be great, but not essential. Experience of working within a school, academy or College would be very highly desired and advantageous. Experience installing, maintaining and fixing IT equipment e.g. Servers, Software, Networks, Hardware and telephony Experience supporting Office 365, Google Workspace and Chromebook is highly desirable. Excellent customer services skills with a passion for providing a customer facing first class service. If you like the sound of the above and would like to find out more or apply, please do send through a CV by clicking on the apply now button. We really look forward to seeing your profile!
Aug 13, 2026
Full time
Are you a school ICT Technician or IT Support Technician looking for your next career opportunity? Do you you feel your progression is currently limited in the school you are working in? Are you keen to work for an IT Service provider, providing first class IT services to the education industry? This is your chance to make a real impact, using your IT skills to improve teaching and learning environments. You ll be the go-to expert, managing IT systems, solving technical problems, and installing hardware and software all while delivering excellent customer service that schools can rely on. You ll act as the key link between schools and the wider company, keeping everyone connected and informed. Sound like you? Read on Role: ICT Technician aka IT Support Technician, ICT Support Technician, ICT Consultant, IT Technician, Field IT Support Engineer, School IT Support, IT Field Technician, Network Manager Location: Leeds - working across 3 schools in the Rodley area. Salary: £28k- £32k base salary + mileage payments and great benefits What you will bring to the role: Previous experience in an IT Support capacity up to 2nd line would be great, but not essential. Experience of working within a school, academy or College would be very highly desired and advantageous. Experience installing, maintaining and fixing IT equipment e.g. Servers, Software, Networks, Hardware and telephony Experience supporting Office 365, Google Workspace and Chromebook is highly desirable. Excellent customer services skills with a passion for providing a customer facing first class service. If you like the sound of the above and would like to find out more or apply, please do send through a CV by clicking on the apply now button. We really look forward to seeing your profile!
Overview We are seeking an IT Support Engineer to join a growing technology team, providing high-quality support across the business. This role will be responsible for supporting end users, resolving technical issues, and ensuring the smooth operation of IT systems and services.The ideal candidate will have a strong understanding of Microsoft 365 and a broad background in IT support, with excellent troubleshooting and customer service skills. Responsibilities Provide 1st and 2nd line support to end users across hardware, software, and business applications. Manage and support the Microsoft 365 environment, including Outlook, Teams, OneDrive, SharePoint, and user administration. Troubleshoot desktop, laptop, mobile device, and peripheral issues. Support user onboarding and offboarding, including account creation and access management. Assist with device builds, deployments, and software installations. Manage tickets through to resolution, ensuring a high level of customer service. Escalate complex issues where required and work with third-party suppliers. Maintain IT documentation and contribute to process improvements. Experience Required Previous experience in an IT Support Engineer, Service Desk Analyst, or Desktop Support role. Strong working knowledge of Microsoft 365. Experience supporting Windows operating systems and Active Directory/Azure AD environments. Understanding of basic networking concepts, including Wi-Fi, VPNs, DNS, and TCP/IP. Experience using ITSM or ticketing tools. Excellent communication and problem-solving skills. A proactive approach with a strong customer-service mindset. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 13, 2026
Contractor
Overview We are seeking an IT Support Engineer to join a growing technology team, providing high-quality support across the business. This role will be responsible for supporting end users, resolving technical issues, and ensuring the smooth operation of IT systems and services.The ideal candidate will have a strong understanding of Microsoft 365 and a broad background in IT support, with excellent troubleshooting and customer service skills. Responsibilities Provide 1st and 2nd line support to end users across hardware, software, and business applications. Manage and support the Microsoft 365 environment, including Outlook, Teams, OneDrive, SharePoint, and user administration. Troubleshoot desktop, laptop, mobile device, and peripheral issues. Support user onboarding and offboarding, including account creation and access management. Assist with device builds, deployments, and software installations. Manage tickets through to resolution, ensuring a high level of customer service. Escalate complex issues where required and work with third-party suppliers. Maintain IT documentation and contribute to process improvements. Experience Required Previous experience in an IT Support Engineer, Service Desk Analyst, or Desktop Support role. Strong working knowledge of Microsoft 365. Experience supporting Windows operating systems and Active Directory/Azure AD environments. Understanding of basic networking concepts, including Wi-Fi, VPNs, DNS, and TCP/IP. Experience using ITSM or ticketing tools. Excellent communication and problem-solving skills. A proactive approach with a strong customer-service mindset. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Junior IT Support Engineer Bishops Stortford 28,000 - 32,000 + Career Development Looking to take the next step in your IT career? We're recruiting on behalf of a well-established and growing business looking for a proactive IT Support Engineer to join their friendly IT team. This is an excellent opportunity for someone with commercial IT support experience who enjoys solving problems, helping users and wants to develop their technical skills in a supportive environment. What you'll be doing Providing 1st and 2nd line IT support to users Troubleshooting hardware, software and network issues Supporting Microsoft 365 and Windows environments Setting up and configuring laptops, PCs and mobile devices Managing user accounts, passwords and permissions Logging and updating support tickets Assisting with IT projects and system improvements Delivering excellent customer service across the business We're looking for someone with Commercial IT Support experience (1st or 2nd Line) Microsoft 365 and Windows support experience Active Directory experience would be advantageous Excellent communication and customer service skills A genuine passion for IT and technology CompTIA A+ (or currently studying towards it) would be highly desirable In return Salary up to 32,000 DOE Excellent training and development Friendly, supportive team Long-term career progression Full-time permanent position If you're looking for a role where you can continue to develop your IT career and make a real impact from day one, we'd love to hear from you. Thank you for your application Due to the high volume of applications we receive, we regret that we are unable to respond individually to every applicant. If your experience closely matches our client's requirements, we will contact you to discuss the opportunity in more detail. If you do not hear from us within 7 working days , unfortunately your application has not been successful on this occasion. Thank you for your interest in Newman Personnel , and we wish you every success with your job search.
Aug 13, 2026
Full time
Junior IT Support Engineer Bishops Stortford 28,000 - 32,000 + Career Development Looking to take the next step in your IT career? We're recruiting on behalf of a well-established and growing business looking for a proactive IT Support Engineer to join their friendly IT team. This is an excellent opportunity for someone with commercial IT support experience who enjoys solving problems, helping users and wants to develop their technical skills in a supportive environment. What you'll be doing Providing 1st and 2nd line IT support to users Troubleshooting hardware, software and network issues Supporting Microsoft 365 and Windows environments Setting up and configuring laptops, PCs and mobile devices Managing user accounts, passwords and permissions Logging and updating support tickets Assisting with IT projects and system improvements Delivering excellent customer service across the business We're looking for someone with Commercial IT Support experience (1st or 2nd Line) Microsoft 365 and Windows support experience Active Directory experience would be advantageous Excellent communication and customer service skills A genuine passion for IT and technology CompTIA A+ (or currently studying towards it) would be highly desirable In return Salary up to 32,000 DOE Excellent training and development Friendly, supportive team Long-term career progression Full-time permanent position If you're looking for a role where you can continue to develop your IT career and make a real impact from day one, we'd love to hear from you. Thank you for your application Due to the high volume of applications we receive, we regret that we are unable to respond individually to every applicant. If your experience closely matches our client's requirements, we will contact you to discuss the opportunity in more detail. If you do not hear from us within 7 working days , unfortunately your application has not been successful on this occasion. Thank you for your interest in Newman Personnel , and we wish you every success with your job search.
ROLE TITLE: Duty Technician LOCATION: Hursley CLEARANCE: The ideal candidate will have active SC Clearance or be eligible to undergo SC Clearance. SALARY: 48,000 per annum We are actively looking to secure a Duty Technician to join Experis. Experis Consultancy is a Global entity with a well-established team with over 1000 consultants on assignment across 20 clients globally. Our UK operation is growing and has very aggressive plans for expansion over the coming years. We form part of the Manpower group of companies that turn over $20 billion a year collectively. Experis UK have partnerships with major clients across the UK spanning multiple industries; our approach is a very personal one, with both our clients and our own employees. We are passionate about training, technology and career development. Job Purpose/The Role: The Duty Technician plays a crucial role in maintaining the smooth operation of our supply chain processes. This position requires a detail-oriented individual who can handle various tasks related to inventory management, equipment maintenance, and quality control. The ideal candidate should have strong technical skills, excellent problem-solving abilities, and a solid understanding of supply chain principles . Required Skills: To handle incoming technical support incidents, requests and changes. Management of personal call queue, ensuring calls are closed in a timely fashion. Provide updates and ensure ongoing customer communication is maintained. Resolution of calls ranging from simple password resets to complex server queries. Escalation of calls to 3rd Line Team as necessary. To work as part of a close-knit and highly skilled team of Engineers. Provide excellent customer service. Work with other internal teams (3rd Line Technical Delivery Teams, Development, Projects, etc.) Perform software builds/re-builds on PCs and laptops as required. Fix hardware faults and install upgrades to client hardware. Benefits Include: Contributory pension scheme Employee Assistance Program Medical and Dental cover 22 days holiday + bank holidays Maternity Pay/Shared Parental leave and paternity leave Sick pay Suitable Candidates should submit CVs in the first instance. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Aug 13, 2026
Full time
ROLE TITLE: Duty Technician LOCATION: Hursley CLEARANCE: The ideal candidate will have active SC Clearance or be eligible to undergo SC Clearance. SALARY: 48,000 per annum We are actively looking to secure a Duty Technician to join Experis. Experis Consultancy is a Global entity with a well-established team with over 1000 consultants on assignment across 20 clients globally. Our UK operation is growing and has very aggressive plans for expansion over the coming years. We form part of the Manpower group of companies that turn over $20 billion a year collectively. Experis UK have partnerships with major clients across the UK spanning multiple industries; our approach is a very personal one, with both our clients and our own employees. We are passionate about training, technology and career development. Job Purpose/The Role: The Duty Technician plays a crucial role in maintaining the smooth operation of our supply chain processes. This position requires a detail-oriented individual who can handle various tasks related to inventory management, equipment maintenance, and quality control. The ideal candidate should have strong technical skills, excellent problem-solving abilities, and a solid understanding of supply chain principles . Required Skills: To handle incoming technical support incidents, requests and changes. Management of personal call queue, ensuring calls are closed in a timely fashion. Provide updates and ensure ongoing customer communication is maintained. Resolution of calls ranging from simple password resets to complex server queries. Escalation of calls to 3rd Line Team as necessary. To work as part of a close-knit and highly skilled team of Engineers. Provide excellent customer service. Work with other internal teams (3rd Line Technical Delivery Teams, Development, Projects, etc.) Perform software builds/re-builds on PCs and laptops as required. Fix hardware faults and install upgrades to client hardware. Benefits Include: Contributory pension scheme Employee Assistance Program Medical and Dental cover 22 days holiday + bank holidays Maternity Pay/Shared Parental leave and paternity leave Sick pay Suitable Candidates should submit CVs in the first instance. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Junior IT Support Engineer Bishops Stortford Outskirts 28,000 - 32,000 + Career Development Looking to take the next step in your IT career? We're recruiting on behalf of a well-established and growing business looking for a proactive IT Support Engineer to join their friendly IT team. This is an excellent opportunity for someone with commercial IT support experience who enjoys solving problems, helping users and wants to develop their technical skills in a supportive environment. What you'll be doing Providing 1st and 2nd line IT support to users Troubleshooting hardware, software and network issues Supporting Microsoft 365 and Windows environments Setting up and configuring laptops, PCs and mobile devices Managing user accounts, passwords and permissions Logging and updating support tickets Assisting with IT projects and system improvements Delivering excellent customer service across the business We're looking for someone with Commercial IT Support experience (1st or 2nd Line) Microsoft 365 and Windows support experience Active Directory experience would be advantageous Excellent communication and customer service skills A genuine passion for IT and technology CompTIA A+ (or currently studying towards it) would be highly desirable If you're looking for a role where you can continue to develop your IT career and make a real impact from day one, we'd love to hear from you. Thank you for your application Due to the high volume of applications we receive, we regret that we are unable to respond individually to every applicant. If your experience closely matches our client's requirements, we will contact you to discuss the opportunity in more detail. If you do not hear from us within 7 working days , unfortunately your application has not been successful on this occasion. Thank you for your interest in Newman Personnel , and we wish you every success with your job search.
Aug 13, 2026
Full time
Junior IT Support Engineer Bishops Stortford Outskirts 28,000 - 32,000 + Career Development Looking to take the next step in your IT career? We're recruiting on behalf of a well-established and growing business looking for a proactive IT Support Engineer to join their friendly IT team. This is an excellent opportunity for someone with commercial IT support experience who enjoys solving problems, helping users and wants to develop their technical skills in a supportive environment. What you'll be doing Providing 1st and 2nd line IT support to users Troubleshooting hardware, software and network issues Supporting Microsoft 365 and Windows environments Setting up and configuring laptops, PCs and mobile devices Managing user accounts, passwords and permissions Logging and updating support tickets Assisting with IT projects and system improvements Delivering excellent customer service across the business We're looking for someone with Commercial IT Support experience (1st or 2nd Line) Microsoft 365 and Windows support experience Active Directory experience would be advantageous Excellent communication and customer service skills A genuine passion for IT and technology CompTIA A+ (or currently studying towards it) would be highly desirable If you're looking for a role where you can continue to develop your IT career and make a real impact from day one, we'd love to hear from you. Thank you for your application Due to the high volume of applications we receive, we regret that we are unable to respond individually to every applicant. If your experience closely matches our client's requirements, we will contact you to discuss the opportunity in more detail. If you do not hear from us within 7 working days , unfortunately your application has not been successful on this occasion. Thank you for your interest in Newman Personnel , and we wish you every success with your job search.
Our client, a leading MSP is seeking a 2nd Line Engineer to join them on a full-time, contract basis for an initial period of 6 months. Due to an exciting period of growth our client is looking to expand their team of Engineers, and are looking for a 2nd Line Engineer to join them, where you will be responsible for providing a high level of technical support to a broad range of clients, working on daily tickets whilst working with the wider team of Engineers, working on both day-to-day support tasks and project work. Due to the location of the office candidates are required to have access to their own vehicle. Key Responsibilities: Resolve daily tickets from clients, supporting on software troubleshooting as well as installs and updates, as well as hardware faults Attend client sites when required to fix onsite faults and hardware issues Provide a high level of technical support to clients as well as maintaining a high level of customer service at all times Work on a mixture of dayto-day support and project work Act as the goto for any questions or queries from other Engineers Key Experience: A minimum of 3 years' experience in a similar IT-related role MSP experience is advantageous, although not essential Used to providing a high level of technical support to a range of clients Windows Server 2012 - 2022 Windows Desktop 7/11 Office 365 knowledge Networking ability - DNS / Routing / Switching VMware Azure Active Directory This is an excellent opportunity for a 2nd Line Engineer to join a thriving business who are leaders within their field, where you will given an excellent platform to learn, develop and progress your skills in a supportive environment, whilst working on a variety of day-to-day support tasks and project work with a varied client-base. CVs are being reviewed, so please apply now for immediate consideration.
Aug 13, 2026
Contractor
Our client, a leading MSP is seeking a 2nd Line Engineer to join them on a full-time, contract basis for an initial period of 6 months. Due to an exciting period of growth our client is looking to expand their team of Engineers, and are looking for a 2nd Line Engineer to join them, where you will be responsible for providing a high level of technical support to a broad range of clients, working on daily tickets whilst working with the wider team of Engineers, working on both day-to-day support tasks and project work. Due to the location of the office candidates are required to have access to their own vehicle. Key Responsibilities: Resolve daily tickets from clients, supporting on software troubleshooting as well as installs and updates, as well as hardware faults Attend client sites when required to fix onsite faults and hardware issues Provide a high level of technical support to clients as well as maintaining a high level of customer service at all times Work on a mixture of dayto-day support and project work Act as the goto for any questions or queries from other Engineers Key Experience: A minimum of 3 years' experience in a similar IT-related role MSP experience is advantageous, although not essential Used to providing a high level of technical support to a range of clients Windows Server 2012 - 2022 Windows Desktop 7/11 Office 365 knowledge Networking ability - DNS / Routing / Switching VMware Azure Active Directory This is an excellent opportunity for a 2nd Line Engineer to join a thriving business who are leaders within their field, where you will given an excellent platform to learn, develop and progress your skills in a supportive environment, whilst working on a variety of day-to-day support tasks and project work with a varied client-base. CVs are being reviewed, so please apply now for immediate consideration.
IT Technician Location: Swindon Hybrid field-based & helpdesk support Salary: Up to £32,000 + Benefits Benefits: 25 days holiday, pension, mileage expenses, training & development, sick pay, free parking and more. Our client, a leading managed IT services provider, is looking for an IT Technician to join their growing support team. This is a varied role that combines field-based support across both education and commercial clients with remote helpdesk support, giving you exposure to a broad range of technologies and environments. No two days are the same, you could be resolving technical issues on-site at a primary school one day and supporting a commercial customer from the helpdesk the next. This is an excellent opportunity for someone who enjoys hands-on IT support, building strong customer relationships, and working across multiple client environments while developing their technical skills. What you'll do Provide 1st and 2nd line IT support for education and commercial customers. Deliver a mixture of on-site field support and remote helpdesk support. Troubleshoot hardware, software, networking and AV issues. Support Windows 10/11, macOS, Microsoft 365, Intune, Active Directory and cloud services. Install, configure and image desktops, laptops, iPads and other devices. Manage user accounts, onboarding and offboarding activities. Perform routine system maintenance, antivirus checks and security monitoring. Maintain accurate documentation, asset records and helpdesk tickets. Liaise with third-party suppliers to resolve technical issues efficiently. Manage your own support queue, ensuring tickets are resolved professionally and within agreed SLAs. You'll work closely with internal engineers, the helpdesk team and a wide variety of clients, delivering a high standard of technical support while ensuring technology remains reliable, secure and fit for purpose. What we're looking for Minimum 2 years' experience in an IT support role. Strong knowledge of Windows 10/11, macOS and Microsoft 365. Experience with Active Directory, Intune and printer support. Good understanding of wired and wireless networking. Excellent troubleshooting and customer service skills. Strong organisational skills with the ability to manage your own workload. Professional communication skills and confidence working with a diverse client base. A proactive approach with a willingness to learn and develop. Full UK driving licence and access to your own vehicle. Desirable experience VLANs, VPNs and QoS. Backup solutions and monitoring. Cloud-managed antivirus and anti-spam platforms. Network cabling. Basic server administration. Why join? Enjoy a varied role supporting both education and commercial organisations. Gain experience across field engineering and helpdesk support. Join a collaborative and growing IT services business with a strong team culture. Access ongoing training and genuine career progression opportunities. Benefit from 25 days' holiday, pension, sick pay, mileage expenses, company events, employee discounts and free parking. Apply now to join a growing IT team where you'll develop your technical expertise while supporting a diverse range of customers.
Aug 13, 2026
Full time
IT Technician Location: Swindon Hybrid field-based & helpdesk support Salary: Up to £32,000 + Benefits Benefits: 25 days holiday, pension, mileage expenses, training & development, sick pay, free parking and more. Our client, a leading managed IT services provider, is looking for an IT Technician to join their growing support team. This is a varied role that combines field-based support across both education and commercial clients with remote helpdesk support, giving you exposure to a broad range of technologies and environments. No two days are the same, you could be resolving technical issues on-site at a primary school one day and supporting a commercial customer from the helpdesk the next. This is an excellent opportunity for someone who enjoys hands-on IT support, building strong customer relationships, and working across multiple client environments while developing their technical skills. What you'll do Provide 1st and 2nd line IT support for education and commercial customers. Deliver a mixture of on-site field support and remote helpdesk support. Troubleshoot hardware, software, networking and AV issues. Support Windows 10/11, macOS, Microsoft 365, Intune, Active Directory and cloud services. Install, configure and image desktops, laptops, iPads and other devices. Manage user accounts, onboarding and offboarding activities. Perform routine system maintenance, antivirus checks and security monitoring. Maintain accurate documentation, asset records and helpdesk tickets. Liaise with third-party suppliers to resolve technical issues efficiently. Manage your own support queue, ensuring tickets are resolved professionally and within agreed SLAs. You'll work closely with internal engineers, the helpdesk team and a wide variety of clients, delivering a high standard of technical support while ensuring technology remains reliable, secure and fit for purpose. What we're looking for Minimum 2 years' experience in an IT support role. Strong knowledge of Windows 10/11, macOS and Microsoft 365. Experience with Active Directory, Intune and printer support. Good understanding of wired and wireless networking. Excellent troubleshooting and customer service skills. Strong organisational skills with the ability to manage your own workload. Professional communication skills and confidence working with a diverse client base. A proactive approach with a willingness to learn and develop. Full UK driving licence and access to your own vehicle. Desirable experience VLANs, VPNs and QoS. Backup solutions and monitoring. Cloud-managed antivirus and anti-spam platforms. Network cabling. Basic server administration. Why join? Enjoy a varied role supporting both education and commercial organisations. Gain experience across field engineering and helpdesk support. Join a collaborative and growing IT services business with a strong team culture. Access ongoing training and genuine career progression opportunities. Benefit from 25 days' holiday, pension, sick pay, mileage expenses, company events, employee discounts and free parking. Apply now to join a growing IT team where you'll develop your technical expertise while supporting a diverse range of customers.
2nd Line Onsite Support Engineer Dulwich, South London (SE22) ASAP Start Contract until at least 30th September (with potential extension to end of October) Shift patterns between 8:00am-5:00pm We're looking for an experienced 2nd Line Onsite Support Engineer to join a busy educational environment in South London. This is an excellent opportunity for someone who enjoys being hands-on, customer-focused, and taking ownership of technical issues from start to finish. Enhanced DBS is Essential Please note: candidates must hold a valid DBS check as a minimum. An Enhanced DBS is highly preferred due to the nature of the environment. Candidates without an Enhanced DBS may still be considered, but the ability to obtain one quickly is vital. This role is within a school setting, so safeguarding requirements are taken extremely seriously. Applicants must be comfortable working in an environment where DBS clearance is a key requirement. Key Responsibilities Provide 2nd Line support for onsite IT incidents and service requests Manage tickets through to resolution or escalate where required Work to agreed SLAs and prioritise incidents effectively Create and maintain technical documentation and knowledge articles Support classroom technology including AV equipment, projectors and interactive displays Ensure teaching spaces are fully operational and "lesson-ready" each day Support staff laptops, desktops and shared/student devices Assist with device deployment, management and troubleshooting Build strong relationships with staff and leadership teams Act as a visible, approachable and proactive IT presence on site Demonstrate ownership, accountability and a strong customer service mindset Essential Skills Proven experience in a 2nd Line Support role Strong troubleshooting and end-user support skills Experience working with Microsoft environments Strong device management experience, particularly Microsoft Intune Experience managing and supporting Windows devices Excellent communication and stakeholder management skills Ability to work independently within a busy onsite environment Desirable Skills Jamf administration and Apple device management experience Previous experience supporting schools, colleges or educational settings Understanding of safeguarding, filtering and acceptable usage practices Working Hours Shift patterns are: 8:00am - 4:00pm 8:30am - 4:30pm 9:00am - 5:00pm Schedules are published one week in advance, although fixed hours may be available during the school holiday period. Apply Now If you're an experienced onsite support engineer with strong Intune skills and a valid DBS clearance , we'd love to hear from you. Immediate availability is highly desirable. ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy.
Aug 13, 2026
Contractor
2nd Line Onsite Support Engineer Dulwich, South London (SE22) ASAP Start Contract until at least 30th September (with potential extension to end of October) Shift patterns between 8:00am-5:00pm We're looking for an experienced 2nd Line Onsite Support Engineer to join a busy educational environment in South London. This is an excellent opportunity for someone who enjoys being hands-on, customer-focused, and taking ownership of technical issues from start to finish. Enhanced DBS is Essential Please note: candidates must hold a valid DBS check as a minimum. An Enhanced DBS is highly preferred due to the nature of the environment. Candidates without an Enhanced DBS may still be considered, but the ability to obtain one quickly is vital. This role is within a school setting, so safeguarding requirements are taken extremely seriously. Applicants must be comfortable working in an environment where DBS clearance is a key requirement. Key Responsibilities Provide 2nd Line support for onsite IT incidents and service requests Manage tickets through to resolution or escalate where required Work to agreed SLAs and prioritise incidents effectively Create and maintain technical documentation and knowledge articles Support classroom technology including AV equipment, projectors and interactive displays Ensure teaching spaces are fully operational and "lesson-ready" each day Support staff laptops, desktops and shared/student devices Assist with device deployment, management and troubleshooting Build strong relationships with staff and leadership teams Act as a visible, approachable and proactive IT presence on site Demonstrate ownership, accountability and a strong customer service mindset Essential Skills Proven experience in a 2nd Line Support role Strong troubleshooting and end-user support skills Experience working with Microsoft environments Strong device management experience, particularly Microsoft Intune Experience managing and supporting Windows devices Excellent communication and stakeholder management skills Ability to work independently within a busy onsite environment Desirable Skills Jamf administration and Apple device management experience Previous experience supporting schools, colleges or educational settings Understanding of safeguarding, filtering and acceptable usage practices Working Hours Shift patterns are: 8:00am - 4:00pm 8:30am - 4:30pm 9:00am - 5:00pm Schedules are published one week in advance, although fixed hours may be available during the school holiday period. Apply Now If you're an experienced onsite support engineer with strong Intune skills and a valid DBS clearance , we'd love to hear from you. Immediate availability is highly desirable. ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy.
Strong M365 knowledge, proven Active Directory, Networking and general IT support on a Service/Help Desk, dealing with 1st line queries, able to work with 2nd Line engineers to resolution. Strong communication skills. 5 days per week on-site in Maidenhead - up to 30,000 plus benefits Immediate interviews available - ongoing requirement. Great career path for the right candidate
Aug 13, 2026
Full time
Strong M365 knowledge, proven Active Directory, Networking and general IT support on a Service/Help Desk, dealing with 1st line queries, able to work with 2nd Line engineers to resolution. Strong communication skills. 5 days per week on-site in Maidenhead - up to 30,000 plus benefits Immediate interviews available - ongoing requirement. Great career path for the right candidate
Job Title: Infrastructure Engineer Location: Birmingham Salary: £35,000 - £42,000 We have an immediate need for an Infrastructure Engineer to join our client, a Technology Managed Services business based in North Birmingham. As an Infrastructure Engineer working on the technical team, you will be responsible for supporting IT customers both internally and across their customer base, while maintaining strong relationships with third-party partners. Key Support Responsibilities Carry out routine, ad-hoc, and project-related administration tasks to maintain the systems. Install, maintain, administer, and support all IT infrastructure within the business and act as an escalation point for support. Technical 2nd/3rd line support for supplied solutions and infrastructure. Support Sales and Project Teams with technical input. Draft and prepare technical documents. Design and implementation of Solutions. Stay current with system information, ensure all changes and updates are documented for future reference. Key experience required Previous experience working for an MSP in support/implementation capacity. Strong understanding of IT Infrastructure, networking, virtualisation, M365 and Azure. Proven experience in managing networks and infrastructure, as well as implementing them. Strong problem-solving and analytical skills. Full driving license. We have interview slots available immediately, and they are keen to move quickly. If successful, you can expect a salary between £35,000 and £42,000 depending on experience, along with an enhanced employee benefit programme. To apply for this role as an Infrastructure Engineer, please click Apply Online and upload an updated copy of your CV. Please include your current Address/Location within your CV or application. Applications without a location may not be considered, and those with a location will be prioritised. If you are looking to relocate, then please state this along with your current location.
Aug 13, 2026
Full time
Job Title: Infrastructure Engineer Location: Birmingham Salary: £35,000 - £42,000 We have an immediate need for an Infrastructure Engineer to join our client, a Technology Managed Services business based in North Birmingham. As an Infrastructure Engineer working on the technical team, you will be responsible for supporting IT customers both internally and across their customer base, while maintaining strong relationships with third-party partners. Key Support Responsibilities Carry out routine, ad-hoc, and project-related administration tasks to maintain the systems. Install, maintain, administer, and support all IT infrastructure within the business and act as an escalation point for support. Technical 2nd/3rd line support for supplied solutions and infrastructure. Support Sales and Project Teams with technical input. Draft and prepare technical documents. Design and implementation of Solutions. Stay current with system information, ensure all changes and updates are documented for future reference. Key experience required Previous experience working for an MSP in support/implementation capacity. Strong understanding of IT Infrastructure, networking, virtualisation, M365 and Azure. Proven experience in managing networks and infrastructure, as well as implementing them. Strong problem-solving and analytical skills. Full driving license. We have interview slots available immediately, and they are keen to move quickly. If successful, you can expect a salary between £35,000 and £42,000 depending on experience, along with an enhanced employee benefit programme. To apply for this role as an Infrastructure Engineer, please click Apply Online and upload an updated copy of your CV. Please include your current Address/Location within your CV or application. Applications without a location may not be considered, and those with a location will be prioritised. If you are looking to relocate, then please state this along with your current location.
1ST & 2ND LINE HELPDESK ENGINEERS Location: Yateley, Hampshire, GU46 Salary: £26,000 £40,000 per annum, depending on experience Job Type: Full-time, Permanent Start Date: ASAP WE Talent are recruiting for both a 1st Line Helpdesk Engineer and a 2nd Line Helpdesk Engineer to join a growing IT support team based in Yateley. These are excellent opportunities for customer-focused IT professionals who enjoy troubleshooting technical issues, supporting users and developing their technical knowledge within a supportive and collaborative environment. The 1st Line Helpdesk Engineer will act as the first point of contact for customers, providing remote IT support via phone, email and a ticket management system. You will diagnose and resolve a range of technical issues, maintain accurate documentation and escalate more complex queries where required. The 2nd Line Helpdesk Engineer will take ownership of more complex technical issues and escalations, providing advanced support across Microsoft technologies, infrastructure and networking environments. You will also support junior engineers, maintain technical documentation and occasionally visit customer sites when required. Key Responsibilities Provide remote IT support to customers via phone, email and a ticket management system. Diagnose, troubleshoot and resolve a range of technical issues. Manage and update support tickets accurately. Escalate or take ownership of technical issues, depending on experience and level. Maintain customer IT documentation and contribute to the internal knowledge base. Deliver a professional, friendly and customer-focused support experience. Work collaboratively with colleagues to ensure issues are resolved efficiently. Support and guide junior engineers within the 2nd Line role. Occasionally visit customer sites to resolve complex or recurring issues within the 2nd Line role. Skills and Experience We are interested in hearing from candidates with experience in IT support, helpdesk or service desk environments. Knowledge of Windows desktop and server operating systems. Experience with Microsoft 365, Azure, SharePoint, OneDrive, Intune and Active Directory. An understanding of networking, including IP addressing, DHCP, DNS, switches and firewalls. Knowledge of antivirus and email security solutions, such as Sophos and Mimecast. Experience with VMware, Microsoft Hyper-V, Teams Voice, Autotask, Datto RMM or IT Glue would be advantageous for the 2nd Line position. Strong troubleshooting and problem-solving skills. Excellent communication and customer service skills. The ability to explain technical information clearly to non-technical users. A flexible and adaptable approach, with the ability to remain calm under pressure. A willingness to learn, develop and progress within IT. What s on Offer Competitive salary of £26,000 £40,000 per annum, depending on experience and level. Supportive and collaborative working environment. Ongoing training and professional development. Opportunities for career progression. Immediate start available. If you have experience within IT helpdesk or technical support and are looking for your next opportunity, we would love to hear from you. WE Talent acts as an employment agency for permanent recruitment. We are committed to creating inclusive recruitment processes and welcome applications from people of all backgrounds. We believe diverse teams bring broader perspectives, stronger ideas and better outcomes, and we encourage applications from anyone who meets the key requirements of the role.
Aug 13, 2026
Full time
1ST & 2ND LINE HELPDESK ENGINEERS Location: Yateley, Hampshire, GU46 Salary: £26,000 £40,000 per annum, depending on experience Job Type: Full-time, Permanent Start Date: ASAP WE Talent are recruiting for both a 1st Line Helpdesk Engineer and a 2nd Line Helpdesk Engineer to join a growing IT support team based in Yateley. These are excellent opportunities for customer-focused IT professionals who enjoy troubleshooting technical issues, supporting users and developing their technical knowledge within a supportive and collaborative environment. The 1st Line Helpdesk Engineer will act as the first point of contact for customers, providing remote IT support via phone, email and a ticket management system. You will diagnose and resolve a range of technical issues, maintain accurate documentation and escalate more complex queries where required. The 2nd Line Helpdesk Engineer will take ownership of more complex technical issues and escalations, providing advanced support across Microsoft technologies, infrastructure and networking environments. You will also support junior engineers, maintain technical documentation and occasionally visit customer sites when required. Key Responsibilities Provide remote IT support to customers via phone, email and a ticket management system. Diagnose, troubleshoot and resolve a range of technical issues. Manage and update support tickets accurately. Escalate or take ownership of technical issues, depending on experience and level. Maintain customer IT documentation and contribute to the internal knowledge base. Deliver a professional, friendly and customer-focused support experience. Work collaboratively with colleagues to ensure issues are resolved efficiently. Support and guide junior engineers within the 2nd Line role. Occasionally visit customer sites to resolve complex or recurring issues within the 2nd Line role. Skills and Experience We are interested in hearing from candidates with experience in IT support, helpdesk or service desk environments. Knowledge of Windows desktop and server operating systems. Experience with Microsoft 365, Azure, SharePoint, OneDrive, Intune and Active Directory. An understanding of networking, including IP addressing, DHCP, DNS, switches and firewalls. Knowledge of antivirus and email security solutions, such as Sophos and Mimecast. Experience with VMware, Microsoft Hyper-V, Teams Voice, Autotask, Datto RMM or IT Glue would be advantageous for the 2nd Line position. Strong troubleshooting and problem-solving skills. Excellent communication and customer service skills. The ability to explain technical information clearly to non-technical users. A flexible and adaptable approach, with the ability to remain calm under pressure. A willingness to learn, develop and progress within IT. What s on Offer Competitive salary of £26,000 £40,000 per annum, depending on experience and level. Supportive and collaborative working environment. Ongoing training and professional development. Opportunities for career progression. Immediate start available. If you have experience within IT helpdesk or technical support and are looking for your next opportunity, we would love to hear from you. WE Talent acts as an employment agency for permanent recruitment. We are committed to creating inclusive recruitment processes and welcome applications from people of all backgrounds. We believe diverse teams bring broader perspectives, stronger ideas and better outcomes, and we encourage applications from anyone who meets the key requirements of the role.
Helpdesk Engineer Nightshift - Remote Home Based role. 10pm - 6am - Weekdays / Weekend This is a 3 month contract (Inside IR35 Via Umbrella) with a possibility of a permanent position paying 27k - 29k + 10% Are you an experienced Software Support Engineer who thrives on solving complex issues, helping customers, and thinking outside the box? Our client is looking for a talented 2nd Line Software Support Engineer to join our growing support team. This is an exciting opportunity for someone with a passion for technology, excellent communication skills, and a genuine desire to deliver outstanding customer service. You'll play a critical role in supporting our software products, handling escalated incidents, and working collaboratively across teams to restore services quickly and effectively. What You'll Be Doing As a 2nd Line Software Support Engineer, you'll be one of the key points of contact for escalated software support incidents and service requests. Your responsibilities will include: Investigating, diagnosing, and resolving complex software-related issues. Managing incidents escalated from 1st Line Support. Providing support across multiple proprietary software products through a variety of inbound support channels. Identifying workarounds and permanent resolutions to minimise customer disruption. Working closely with product, development, infrastructure, and third-party support teams. Escalating incidents to 3rd Line Support where necessary. Evaluating recurring incidents and contributing to Problem Management activities. Maintaining accurate records and updates within support management systems. Delivering excellent customer service throughout the support lifecycle. What We're Looking For Essential Experience Previous experience in a software helpdesk or software support environment ( live chat) Experience supporting multiple software applications or proprietary products. Strong troubleshooting and analytical skills. Excellent written and verbal communication skills. Experience managing incidents and service requests in a fast-paced environment. A proactive, customer-focused approach with a strong sense of ownership. Previous experience of working of working on night shifts Desirable Experience Experience using ServiceNow. Experience using Jira. Knowledge of Anywhere365 phone systems. Understanding of ITIL Foundation or ITIL 4 principles and best practices. Experience working within structured service management environments. All our roles are UK based. When submitting your application to Colossus, please ensure the following Your CV has your address and postcode. You also have your correct phone number and email address so we can contact you asap regarding your application.
Aug 13, 2026
Contractor
Helpdesk Engineer Nightshift - Remote Home Based role. 10pm - 6am - Weekdays / Weekend This is a 3 month contract (Inside IR35 Via Umbrella) with a possibility of a permanent position paying 27k - 29k + 10% Are you an experienced Software Support Engineer who thrives on solving complex issues, helping customers, and thinking outside the box? Our client is looking for a talented 2nd Line Software Support Engineer to join our growing support team. This is an exciting opportunity for someone with a passion for technology, excellent communication skills, and a genuine desire to deliver outstanding customer service. You'll play a critical role in supporting our software products, handling escalated incidents, and working collaboratively across teams to restore services quickly and effectively. What You'll Be Doing As a 2nd Line Software Support Engineer, you'll be one of the key points of contact for escalated software support incidents and service requests. Your responsibilities will include: Investigating, diagnosing, and resolving complex software-related issues. Managing incidents escalated from 1st Line Support. Providing support across multiple proprietary software products through a variety of inbound support channels. Identifying workarounds and permanent resolutions to minimise customer disruption. Working closely with product, development, infrastructure, and third-party support teams. Escalating incidents to 3rd Line Support where necessary. Evaluating recurring incidents and contributing to Problem Management activities. Maintaining accurate records and updates within support management systems. Delivering excellent customer service throughout the support lifecycle. What We're Looking For Essential Experience Previous experience in a software helpdesk or software support environment ( live chat) Experience supporting multiple software applications or proprietary products. Strong troubleshooting and analytical skills. Excellent written and verbal communication skills. Experience managing incidents and service requests in a fast-paced environment. A proactive, customer-focused approach with a strong sense of ownership. Previous experience of working of working on night shifts Desirable Experience Experience using ServiceNow. Experience using Jira. Knowledge of Anywhere365 phone systems. Understanding of ITIL Foundation or ITIL 4 principles and best practices. Experience working within structured service management environments. All our roles are UK based. When submitting your application to Colossus, please ensure the following Your CV has your address and postcode. You also have your correct phone number and email address so we can contact you asap regarding your application.
Are you a school ICT Technician or IT Support Technician looking for your next career opportunity? Do you you feel your progression is currently limited in the school you are working in? Are you keen to work for an IT Service provider, providing first class IT services to the education industry? This is your chance to make a real impact, using your IT skills to improve teaching and learning environments. You ll be the go-to expert, managing IT systems, solving technical problems, and installing hardware and software all while delivering excellent customer service that schools can rely on. You ll act as the key link between schools and the wider company, keeping everyone connected and informed. Sound like you? Read on Role: ICT Technician aka IT Support Technician, ICT Support Technician, ICT Consultant, IT Technician, Field IT Support Engineer, School IT Support, IT Field Technician, Network Manager Location: Dulwich - South London (you will be based at one school in the area) Salary: £30k-£33k base salary + mileage payments and great benefits What you will bring to the role: Previous experience in an IT Support capacity up to 2nd line would be great, but not essential. Experience of working within a school, academy or College would be very highly desired and advantageous. Experience installing, maintaining and fixing IT equipment e.g. Servers, Software, Networks, Hardware and telephony Experience supporting Office 365, Google Workspace and Chromebook is highly desirable. Excellent customer services skills with a passion for providing a customer facing first class service. If you like the sound of the above and would like to find out more or apply, please do send through a CV by clicking on the apply now button. We really look forward to seeing your profile!
Aug 13, 2026
Full time
Are you a school ICT Technician or IT Support Technician looking for your next career opportunity? Do you you feel your progression is currently limited in the school you are working in? Are you keen to work for an IT Service provider, providing first class IT services to the education industry? This is your chance to make a real impact, using your IT skills to improve teaching and learning environments. You ll be the go-to expert, managing IT systems, solving technical problems, and installing hardware and software all while delivering excellent customer service that schools can rely on. You ll act as the key link between schools and the wider company, keeping everyone connected and informed. Sound like you? Read on Role: ICT Technician aka IT Support Technician, ICT Support Technician, ICT Consultant, IT Technician, Field IT Support Engineer, School IT Support, IT Field Technician, Network Manager Location: Dulwich - South London (you will be based at one school in the area) Salary: £30k-£33k base salary + mileage payments and great benefits What you will bring to the role: Previous experience in an IT Support capacity up to 2nd line would be great, but not essential. Experience of working within a school, academy or College would be very highly desired and advantageous. Experience installing, maintaining and fixing IT equipment e.g. Servers, Software, Networks, Hardware and telephony Experience supporting Office 365, Google Workspace and Chromebook is highly desirable. Excellent customer services skills with a passion for providing a customer facing first class service. If you like the sound of the above and would like to find out more or apply, please do send through a CV by clicking on the apply now button. We really look forward to seeing your profile!
IT 2 nd /3 rd Line Support Engineer, central London An exciting IT 2 nd /3 rd Line Support Engineer role with a salary of £35,000 to £50,000 dependent on experience, plus bonus and career progression opportunities for a permanent role based in our Marylebone, London office. We are offering a fantastic opportunity for an experienced IT 2 nd /3 rd Line Support Engineer with an immediate start at a market lead click apply for full job details
Aug 13, 2026
Full time
IT 2 nd /3 rd Line Support Engineer, central London An exciting IT 2 nd /3 rd Line Support Engineer role with a salary of £35,000 to £50,000 dependent on experience, plus bonus and career progression opportunities for a permanent role based in our Marylebone, London office. We are offering a fantastic opportunity for an experienced IT 2 nd /3 rd Line Support Engineer with an immediate start at a market lead click apply for full job details
Senior IT Technician West Midlands 38,000 - 45,000 Monday - Friday We're recruiting on behalf of a well-established engineering and manufacturing group for a Senior IT Technician to take ownership of IT infrastructure across two manufacturing sites in the West Midlands. This is a varied, hands-on role where you'll be responsible for maintaining and developing the IT environment while supporting around 120 users across both sites. You'll split your time between locations in West Bromwich and Willenhall, working closely with all areas of the business to ensure systems remain secure, reliable and fit for purpose. The Role You'll be responsible for: Managing Windows Server environments, Active Directory and Microsoft 365 Supporting Azure/Entra ID, Intune and Exchange Online Maintaining network infrastructure including firewalls, VPNs, VLANs and Wi-Fi Providing 2nd and 3rd line technical support Leading cybersecurity initiatives including MFA, patch management and endpoint protection Managing backups, disaster recovery and system resilience Delivering infrastructure improvement projects and upgrades Working with third-party IT suppliers and managing hardware procurement Supporting ERP/MRP systems within a manufacturing environment Producing IT documentation and promoting best practice across the business What We're Looking For You'll ideally have: At least 5 years' experience in IT Infrastructure Previous experience in a Senior or Lead IT position Strong Microsoft 365 and Windows Server administration skills Active Directory, Azure/Entra ID and Intune experience Good networking knowledge (TCP/IP, DNS, DHCP, VPNs, Firewalls) Experience supporting manufacturing or engineering businesses (desirable) Excellent troubleshooting and communication skills A full UK driving licence as travel between sites is required. If you're looking for a role where you'll have real ownership of the IT environment rather than simply providing support, we'd love to hear from you.
Aug 13, 2026
Full time
Senior IT Technician West Midlands 38,000 - 45,000 Monday - Friday We're recruiting on behalf of a well-established engineering and manufacturing group for a Senior IT Technician to take ownership of IT infrastructure across two manufacturing sites in the West Midlands. This is a varied, hands-on role where you'll be responsible for maintaining and developing the IT environment while supporting around 120 users across both sites. You'll split your time between locations in West Bromwich and Willenhall, working closely with all areas of the business to ensure systems remain secure, reliable and fit for purpose. The Role You'll be responsible for: Managing Windows Server environments, Active Directory and Microsoft 365 Supporting Azure/Entra ID, Intune and Exchange Online Maintaining network infrastructure including firewalls, VPNs, VLANs and Wi-Fi Providing 2nd and 3rd line technical support Leading cybersecurity initiatives including MFA, patch management and endpoint protection Managing backups, disaster recovery and system resilience Delivering infrastructure improvement projects and upgrades Working with third-party IT suppliers and managing hardware procurement Supporting ERP/MRP systems within a manufacturing environment Producing IT documentation and promoting best practice across the business What We're Looking For You'll ideally have: At least 5 years' experience in IT Infrastructure Previous experience in a Senior or Lead IT position Strong Microsoft 365 and Windows Server administration skills Active Directory, Azure/Entra ID and Intune experience Good networking knowledge (TCP/IP, DNS, DHCP, VPNs, Firewalls) Experience supporting manufacturing or engineering businesses (desirable) Excellent troubleshooting and communication skills A full UK driving licence as travel between sites is required. If you're looking for a role where you'll have real ownership of the IT environment rather than simply providing support, we'd love to hear from you.
Major Derby IT & Digital
East Kilbride, Lanarkshire
Major IT have partnered with a global player in the FMCG and Food Manufacturing business. As a business, my client operates across 8 national UK sites covering international food production and supply chain management into 17 countries worldwide. This is a brand new role to bring inhouse a fully functional IT specialist team to support my clients 3 core sites in Glasgow, Scunthorpe and Burton. The ideal person will come from a similar IT technical environment, ideally with some commercial troubleshooting of 1st or 2nd line level enquiries, with working knowledge of O365, Windows 10 including servers 2016/19 and firewall security exposure. You will have a proven ability to problem solve and work effectively with the internals teams including close collaboration with the IT manager based at the Burton office. This is an opportunity to gain wider experience working with core networking systems including routers, switches, WiFi backups and VOIP systems. Additional to this, you will support the technical estate from desktops, laptops, printers, scanners, touchscreens and internal telephone systems. My client operates a JIRA system to manage the service desk tickets and to ensure requests are responded to within agreed SLA s. It would also be great to hear from anyone that has core networking exposure of CISCO and DNS / DHCP knowledge. Due to the role and location, you will need access to a car and will require someone to be onsite 5 days per week Benefits: 25 Days Annual Leave + 8 public holidays Standard Pension Scheme Ongoing Training & Development Industry certifications CCNA or Network+
Aug 13, 2026
Full time
Major IT have partnered with a global player in the FMCG and Food Manufacturing business. As a business, my client operates across 8 national UK sites covering international food production and supply chain management into 17 countries worldwide. This is a brand new role to bring inhouse a fully functional IT specialist team to support my clients 3 core sites in Glasgow, Scunthorpe and Burton. The ideal person will come from a similar IT technical environment, ideally with some commercial troubleshooting of 1st or 2nd line level enquiries, with working knowledge of O365, Windows 10 including servers 2016/19 and firewall security exposure. You will have a proven ability to problem solve and work effectively with the internals teams including close collaboration with the IT manager based at the Burton office. This is an opportunity to gain wider experience working with core networking systems including routers, switches, WiFi backups and VOIP systems. Additional to this, you will support the technical estate from desktops, laptops, printers, scanners, touchscreens and internal telephone systems. My client operates a JIRA system to manage the service desk tickets and to ensure requests are responded to within agreed SLA s. It would also be great to hear from anyone that has core networking exposure of CISCO and DNS / DHCP knowledge. Due to the role and location, you will need access to a car and will require someone to be onsite 5 days per week Benefits: 25 Days Annual Leave + 8 public holidays Standard Pension Scheme Ongoing Training & Development Industry certifications CCNA or Network+
IT Support Engineer (1st / 2nd Line) Location: Hoddesdon Salary: Competitive Contract: Permanent, Full Time Travel: Occasional travel to sites across UK&I Yolk Recruitment is supporting a growing organisation with the recruitment of an IT Support Engineer to join its internal IT team. This is a hands-on 1st and 2nd line role supporting users across a multi-site environment. You'll take ownership of incidents from initial triage through to resolution, working across Microsoft 365, Active Directory / Entra ID, endpoint security and general desktop support. What you'll be doing Providing 1st and 2nd line support across desktops, laptops, mobiles, printers and peripherals Managing and resolving support tickets in line with SLAs Supporting Microsoft 365 including Outlook, Teams, OneDrive and SharePoint Managing users and access through Active Directory / Entra ID Supporting MFA, Conditional Access and Microsoft Defender Deploying and managing devices through Microsoft Intune / Endpoint Manager Supporting joiners, movers and leavers Assisting with patching, vulnerability remediation and endpoint security Supporting IT asset, licence and subscription management Troubleshooting basic networking and connectivity issues Maintaining IT documentation and knowledge base articles What you'll bring You'll have previous experience within an IT Support, Helpdesk or Desktop Support position, alongside: Strong Windows desktop support experience Good working knowledge of Microsoft 365 Experience with Active Directory / Entra ID Exposure to Microsoft Defender / Advanced Threat Protection Basic networking knowledge Experience supporting remote or multi-site users Strong troubleshooting and communication skills Experience with Microsoft Intune, Azure, Dynamics 365 Business Central, Power Platform, Paxton, Time & Attendance systems or Splicecom PBX would be advantageous, but isn't essential. What's in it for you? You'll join a collaborative IT team operating in a modern Microsoft-first environment, with exposure to cloud, security and endpoint management technologies. There's also genuine scope to develop towards senior support, infrastructure or specialist positions. Ready to Apply? Contact Jack Winder to find out more. Please apply with a CV and a cover letter outlining why you're perfect for the role. Know someone great for the job? We offer a referral scheme-just get in touch! Note: We do our best to respond to every application, but due to volume, we can't always guarantee it. If you haven't heard back within 7 days, unfortunately, you haven't been successful this time. Keep an eye on our site for new opportunities!
Aug 13, 2026
Full time
IT Support Engineer (1st / 2nd Line) Location: Hoddesdon Salary: Competitive Contract: Permanent, Full Time Travel: Occasional travel to sites across UK&I Yolk Recruitment is supporting a growing organisation with the recruitment of an IT Support Engineer to join its internal IT team. This is a hands-on 1st and 2nd line role supporting users across a multi-site environment. You'll take ownership of incidents from initial triage through to resolution, working across Microsoft 365, Active Directory / Entra ID, endpoint security and general desktop support. What you'll be doing Providing 1st and 2nd line support across desktops, laptops, mobiles, printers and peripherals Managing and resolving support tickets in line with SLAs Supporting Microsoft 365 including Outlook, Teams, OneDrive and SharePoint Managing users and access through Active Directory / Entra ID Supporting MFA, Conditional Access and Microsoft Defender Deploying and managing devices through Microsoft Intune / Endpoint Manager Supporting joiners, movers and leavers Assisting with patching, vulnerability remediation and endpoint security Supporting IT asset, licence and subscription management Troubleshooting basic networking and connectivity issues Maintaining IT documentation and knowledge base articles What you'll bring You'll have previous experience within an IT Support, Helpdesk or Desktop Support position, alongside: Strong Windows desktop support experience Good working knowledge of Microsoft 365 Experience with Active Directory / Entra ID Exposure to Microsoft Defender / Advanced Threat Protection Basic networking knowledge Experience supporting remote or multi-site users Strong troubleshooting and communication skills Experience with Microsoft Intune, Azure, Dynamics 365 Business Central, Power Platform, Paxton, Time & Attendance systems or Splicecom PBX would be advantageous, but isn't essential. What's in it for you? You'll join a collaborative IT team operating in a modern Microsoft-first environment, with exposure to cloud, security and endpoint management technologies. There's also genuine scope to develop towards senior support, infrastructure or specialist positions. Ready to Apply? Contact Jack Winder to find out more. Please apply with a CV and a cover letter outlining why you're perfect for the role. Know someone great for the job? We offer a referral scheme-just get in touch! Note: We do our best to respond to every application, but due to volume, we can't always guarantee it. If you haven't heard back within 7 days, unfortunately, you haven't been successful this time. Keep an eye on our site for new opportunities!
Belmont Recruitment are currently looking for a 2nd Line Endpoint Engineer to join a NHS Trust on an initial 3 month temporary contract. This is a full-time role working 37.5 hours per week, Monday to Friday. Key Responsibilities Provide 2nd line technical support to customers across Norfolk and Suffolk. Investigate, diagnose and resolve hardware and software incidents. Provide remote and on-site technical support where required. Maintain and improve computer hardware and software to support customer productivity. Troubleshoot a range of desktop, laptop and end-user technology issues. Respond to incidents and problems efficiently, ensuring a high level of customer service. Escalate complex technical issues appropriately and work collaboratively with other IT teams. About You Experience providing 2nd line technical support. Good knowledge of desktop hardware and software. Experience supporting end users both remotely and face-to-face. Excellent communication and customer service skills. Location: Norfolk Community Hospital, Bowthorpe Road, Norwich, NR2 3TU Coverage: Norfolk & Suffolk Please reply with an up to date CV ASAP if this role would be of interest to you.
Aug 13, 2026
Contractor
Belmont Recruitment are currently looking for a 2nd Line Endpoint Engineer to join a NHS Trust on an initial 3 month temporary contract. This is a full-time role working 37.5 hours per week, Monday to Friday. Key Responsibilities Provide 2nd line technical support to customers across Norfolk and Suffolk. Investigate, diagnose and resolve hardware and software incidents. Provide remote and on-site technical support where required. Maintain and improve computer hardware and software to support customer productivity. Troubleshoot a range of desktop, laptop and end-user technology issues. Respond to incidents and problems efficiently, ensuring a high level of customer service. Escalate complex technical issues appropriately and work collaboratively with other IT teams. About You Experience providing 2nd line technical support. Good knowledge of desktop hardware and software. Experience supporting end users both remotely and face-to-face. Excellent communication and customer service skills. Location: Norfolk Community Hospital, Bowthorpe Road, Norwich, NR2 3TU Coverage: Norfolk & Suffolk Please reply with an up to date CV ASAP if this role would be of interest to you.
