Audio Visual Design Consultant - Technical Designer Brief Overview of Role: Producing CAD drawings, schematics, elevations, and plans for commercial AV installations for various job sites. The Audio-Visual Design Consultant / Technical Designer is an office-based role; all applicants must live within a commutable distance of the company's Maidenhead office. Knowledge & Key Skills Weekly Producing System Flow Schematics, AV Positional Layout Drawings, Rack Layout Drawings Producing full installation AV Schematics and As-Builts. Production of bespoke metal work design Assisting in the production of Cable and Components listings, including cable schedules Specialist Drawings as required for custom production work. Tracking changes and developments in drawings & plans, updating AV schematics. Uploading drawings to the internal system for all users BTO participant - Tracking all changes and updating the drawing register within agreed timescales. Supporting on drawings for tender specifications and raising RFI s. Occasional site attendance will be required. Awareness of new products and actively suggesting improvements on specified equipment and design Adhoc On-site customer-facing pre-sales meetings. Engineer and programming support New product research and testing Basic training on drawings for ISE s Essential: 2 years of audiovisual design experience Comprehensive working knowledge of current AV systems, associated IT elements, and their installations (including AMX, Crestron, Extron, audio DSP, video conferencing, video streaming, digital signage, etc) Good organisational skills and ability to prioritise workload effectively. Excellent interpersonal and communications skills Self-motivated and highly professional with the ability to lead and take ownership and responsibility for system designs. Ability to multitask, work under pressure, and meet tight deadlines. A desire to learn and improve skills and knowledge. Fast learner, energetic, enthusiastic Adaptable and flexible to business demands Positive can-do attitude Team player Clean driving licence Good numeracy and written skills
Aug 13, 2026
Full time
Audio Visual Design Consultant - Technical Designer Brief Overview of Role: Producing CAD drawings, schematics, elevations, and plans for commercial AV installations for various job sites. The Audio-Visual Design Consultant / Technical Designer is an office-based role; all applicants must live within a commutable distance of the company's Maidenhead office. Knowledge & Key Skills Weekly Producing System Flow Schematics, AV Positional Layout Drawings, Rack Layout Drawings Producing full installation AV Schematics and As-Builts. Production of bespoke metal work design Assisting in the production of Cable and Components listings, including cable schedules Specialist Drawings as required for custom production work. Tracking changes and developments in drawings & plans, updating AV schematics. Uploading drawings to the internal system for all users BTO participant - Tracking all changes and updating the drawing register within agreed timescales. Supporting on drawings for tender specifications and raising RFI s. Occasional site attendance will be required. Awareness of new products and actively suggesting improvements on specified equipment and design Adhoc On-site customer-facing pre-sales meetings. Engineer and programming support New product research and testing Basic training on drawings for ISE s Essential: 2 years of audiovisual design experience Comprehensive working knowledge of current AV systems, associated IT elements, and their installations (including AMX, Crestron, Extron, audio DSP, video conferencing, video streaming, digital signage, etc) Good organisational skills and ability to prioritise workload effectively. Excellent interpersonal and communications skills Self-motivated and highly professional with the ability to lead and take ownership and responsibility for system designs. Ability to multitask, work under pressure, and meet tight deadlines. A desire to learn and improve skills and knowledge. Fast learner, energetic, enthusiastic Adaptable and flexible to business demands Positive can-do attitude Team player Clean driving licence Good numeracy and written skills
Are you an experienced customer service leader who thrives on building high-performing teams and delivering exceptional customer experiences? We're partnering with a well-established, growing commercial business that supplies innovative products to organisations across the UK. With a strong reputation for customer service and a commitment to responsible business practices, the company continues to invest in its people, technology and long-term growth. As Head of Customer Service, for a 12 month fixed term contract , you'll lead a customer-focused team, oversee day-to-day operations, and drive continuous improvements across customer support, order processing and sales support. This is a hands-on leadership role where you'll work closely with multiple departments to ensure an outstanding customer journey from enquiry through to delivery. Salary Expectations: £45,000 - £55,000 per annum (dependent on experience) + benefits Working Hours: 8:30am - 5pm Location: Worcester (5 days a week in the office) The Role You'll be responsible for leading and developing the customer service function while ensuring operational excellence across the business. You'll create a positive, high-performing culture, improve processes, and collaborate with internal teams to deliver an exceptional customer experience. Key Responsibilities Lead, coach and develop the Customer Service team, creating a positive, customer-first culture. Set objectives, monitor performance and carry out regular quality reviews across customer interactions. Recruit, onboard and train team members to ensure consistently high service standards. Manage team workloads and resource planning to ensure excellent service levels are maintained. Act as the escalation point for complex customer queries and complaints. Drive continuous improvement through regular team feedback and coaching. Oversee daily customer service operations, ensuring KPIs and service levels are consistently achieved. Manage order processing, stock-related queries and customer communications. Build strong working relationships with warehouse, purchasing, finance and logistics teams to ensure seamless order fulfilment. Analyse customer feedback and identify opportunities to improve the customer journey. Oversee customer communications across phone, email and digital channels. Improve customer service systems, processes and knowledge resources to increase efficiency. Support inbound sales enquiries by ensuring the team provides outstanding product knowledge and customer support. Work collaboratively with commercial and purchasing teams to support larger customer requirements. Identify opportunities to strengthen customer relationships and contribute to business growth through proactive customer engagement. About You You'll be an experienced customer service leader who enjoys developing people and improving processes. You'll be commercially aware, highly organised and passionate about delivering an exceptional customer experience. You'll ideally have: Previous experience leading a customer service or customer operations team within a B2B, e-commerce or commercial environment. A proven track record of managing, coaching and developing successful teams. Excellent communication and problem-solving skills with the confidence to manage customer escalations. Strong organisational skills with a data-driven approach to continuous improvement. Experience using CRM, ERP or customer service platforms such as Pipedrive, NetSuite or Zendesk. Strong Excel skills, with experience using Power BI highly advantageous. A proactive, collaborative approach with the ability to build relationships across multiple departments. Next Steps Shortlisted candidates will obviously be contacted for this specific role and if you haven't heard from us within a week, please assume you have been unsuccessful on this occasion. We'd love to give feedback to every applicant but due to the sheer volume of applications we receive, unfortunately this just isn't possible. We will keep your CV on file to contact you with regards to future roles and any other advice to help you. Alternatively, feel free to contact us for a chat.
Aug 13, 2026
Contractor
Are you an experienced customer service leader who thrives on building high-performing teams and delivering exceptional customer experiences? We're partnering with a well-established, growing commercial business that supplies innovative products to organisations across the UK. With a strong reputation for customer service and a commitment to responsible business practices, the company continues to invest in its people, technology and long-term growth. As Head of Customer Service, for a 12 month fixed term contract , you'll lead a customer-focused team, oversee day-to-day operations, and drive continuous improvements across customer support, order processing and sales support. This is a hands-on leadership role where you'll work closely with multiple departments to ensure an outstanding customer journey from enquiry through to delivery. Salary Expectations: £45,000 - £55,000 per annum (dependent on experience) + benefits Working Hours: 8:30am - 5pm Location: Worcester (5 days a week in the office) The Role You'll be responsible for leading and developing the customer service function while ensuring operational excellence across the business. You'll create a positive, high-performing culture, improve processes, and collaborate with internal teams to deliver an exceptional customer experience. Key Responsibilities Lead, coach and develop the Customer Service team, creating a positive, customer-first culture. Set objectives, monitor performance and carry out regular quality reviews across customer interactions. Recruit, onboard and train team members to ensure consistently high service standards. Manage team workloads and resource planning to ensure excellent service levels are maintained. Act as the escalation point for complex customer queries and complaints. Drive continuous improvement through regular team feedback and coaching. Oversee daily customer service operations, ensuring KPIs and service levels are consistently achieved. Manage order processing, stock-related queries and customer communications. Build strong working relationships with warehouse, purchasing, finance and logistics teams to ensure seamless order fulfilment. Analyse customer feedback and identify opportunities to improve the customer journey. Oversee customer communications across phone, email and digital channels. Improve customer service systems, processes and knowledge resources to increase efficiency. Support inbound sales enquiries by ensuring the team provides outstanding product knowledge and customer support. Work collaboratively with commercial and purchasing teams to support larger customer requirements. Identify opportunities to strengthen customer relationships and contribute to business growth through proactive customer engagement. About You You'll be an experienced customer service leader who enjoys developing people and improving processes. You'll be commercially aware, highly organised and passionate about delivering an exceptional customer experience. You'll ideally have: Previous experience leading a customer service or customer operations team within a B2B, e-commerce or commercial environment. A proven track record of managing, coaching and developing successful teams. Excellent communication and problem-solving skills with the confidence to manage customer escalations. Strong organisational skills with a data-driven approach to continuous improvement. Experience using CRM, ERP or customer service platforms such as Pipedrive, NetSuite or Zendesk. Strong Excel skills, with experience using Power BI highly advantageous. A proactive, collaborative approach with the ability to build relationships across multiple departments. Next Steps Shortlisted candidates will obviously be contacted for this specific role and if you haven't heard from us within a week, please assume you have been unsuccessful on this occasion. We'd love to give feedback to every applicant but due to the sheer volume of applications we receive, unfortunately this just isn't possible. We will keep your CV on file to contact you with regards to future roles and any other advice to help you. Alternatively, feel free to contact us for a chat.
Data Engineer Hybrid: Central Bristol office (3 days per week) £55,000-£70,000 | + Bonus | Industry Leading Benefits We're excited to be recruiting exclusively for a Data Engineer to join an industry leading SaaS group within a global data driven organisation. So, think fast moving, big budget, heaps of autonomy, and a breakaway type culture that is committed to pushing technical boundaries. But, all without the red tape and sluggish pace The Headlines A hands-on Engineering role focused on building scalable, high-quality Data Pipelines, where you'll be given real ownership, exposure to experienced director level mentors & Senior Data Engineers, alongside the opportunity to grow towards senior-level responsibilities. Tech Stack Spark | Airflow | Kubernetes | Azure | CubeJS What You'll Be Doing Data Pipeline Development - designing & developing efficient, scalable & robust Data Pipelines Support and main the data platform to ensure security, reliability, and scalability. Working with the wider engineering team to gather pipeline requirements, project goals & deliver insights where applicable. Collaborating with engineers, product teams, and customer-facing stakeholders What We're Looking For 3-7 years' commercial Data Engineering experience Excellent understanding of data modelling principles and data warehousing concepts. Ultimately, this is a chance to join a well established & talented Data Engineering team in a role where Data is very much front and centre of the groups platform.
Aug 13, 2026
Full time
Data Engineer Hybrid: Central Bristol office (3 days per week) £55,000-£70,000 | + Bonus | Industry Leading Benefits We're excited to be recruiting exclusively for a Data Engineer to join an industry leading SaaS group within a global data driven organisation. So, think fast moving, big budget, heaps of autonomy, and a breakaway type culture that is committed to pushing technical boundaries. But, all without the red tape and sluggish pace The Headlines A hands-on Engineering role focused on building scalable, high-quality Data Pipelines, where you'll be given real ownership, exposure to experienced director level mentors & Senior Data Engineers, alongside the opportunity to grow towards senior-level responsibilities. Tech Stack Spark | Airflow | Kubernetes | Azure | CubeJS What You'll Be Doing Data Pipeline Development - designing & developing efficient, scalable & robust Data Pipelines Support and main the data platform to ensure security, reliability, and scalability. Working with the wider engineering team to gather pipeline requirements, project goals & deliver insights where applicable. Collaborating with engineers, product teams, and customer-facing stakeholders What We're Looking For 3-7 years' commercial Data Engineering experience Excellent understanding of data modelling principles and data warehousing concepts. Ultimately, this is a chance to join a well established & talented Data Engineering team in a role where Data is very much front and centre of the groups platform.
Reactive Permanent Recruitment
East Carlton, Leicestershire
SEO Executive, Leeds, West Yorkshire Reactive Recruitment are working with a long standing and reputable digital marketing/design agency who are currently looking for a talented SEO Executive to work from their head office in Leeds, West Yorkshire. SEO Lead - Package: Starting salary of up to/round £28,000 per annum Excellent benefits package Fantastic training, development and career path Hybrid working with head office in Leeds Overview: Our client current seek a motivated SEO Executive to support our SEO team. This is a great opportunity for someone early in their SEO career to build hands-on experience across technical SEO, on-page optimisation and reporting, working under the guidance of our SEO Lead. You'll take day-to-day responsibility for a portfolio of our smaller, lower-priority client accounts, giving you the space to develop your skills while contributing to real client results. As you grow in the role, you'll take on increasing responsibility for developing SEO strategies for your clients, working towards greater ownership over time. Duties include: Support the SEO Lead in managing a portfolio of lower-priority client accounts Carry out agreed SEO actions for these clients under guidance Help flag opportunities or issues on accounts to the SEO Lead As experience grows, begin contributing to and eventually developing SEO strategies for your own clients Carry out on-page optimisation tasks including title tag updates, URL structure, internal linking and heading structure Support content updates alongside the SEO content writer Assist with basic link building activity where directed Run technical audits using tools like Screaming Frog, SERanking and Google Search Console, under supervision Help identify and log crawl errors, broken links, redirects and structured data issues for review Monitor SEO performance using GA4, GSC and SERanking for your accounts Help track key metrics such as organic traffic, keyword rankings and conversions Support the production of automated client reports Assist in preparing insights for client calls where needed Build knowledge of SEO best practices, algorithm updates and industry trends Develop awareness of AI-driven search and its role within online search Work closely with the SEO Lead, content writer and website team Support the web team with basic tasks during website migrations Experience Required: 1 3 years' experience in SEO (agency experience preferred) Basic understanding of on-page SEO and technical SEO fundamentals Willingness to learn keyword research and content strategy principles Some exposure to Google Analytics and Google Search Console Good communication and organisational skills A proactive, detail-focused approach and eagerness to learn and progress towards greater strategic responsibility Desirable: Familiarity with Screaming Frog, SEMrush or Ahrefs Exposure to CMS platforms (e.g. WordPress, Shopify, DUDA) Interest in AI tools and their impact on search We look forward to receiving your application. Key: SEO Executive, Junior SEO Executive, Jnr SEO Executive, Leeds, West Yorkshire, LS19.
Aug 13, 2026
Full time
SEO Executive, Leeds, West Yorkshire Reactive Recruitment are working with a long standing and reputable digital marketing/design agency who are currently looking for a talented SEO Executive to work from their head office in Leeds, West Yorkshire. SEO Lead - Package: Starting salary of up to/round £28,000 per annum Excellent benefits package Fantastic training, development and career path Hybrid working with head office in Leeds Overview: Our client current seek a motivated SEO Executive to support our SEO team. This is a great opportunity for someone early in their SEO career to build hands-on experience across technical SEO, on-page optimisation and reporting, working under the guidance of our SEO Lead. You'll take day-to-day responsibility for a portfolio of our smaller, lower-priority client accounts, giving you the space to develop your skills while contributing to real client results. As you grow in the role, you'll take on increasing responsibility for developing SEO strategies for your clients, working towards greater ownership over time. Duties include: Support the SEO Lead in managing a portfolio of lower-priority client accounts Carry out agreed SEO actions for these clients under guidance Help flag opportunities or issues on accounts to the SEO Lead As experience grows, begin contributing to and eventually developing SEO strategies for your own clients Carry out on-page optimisation tasks including title tag updates, URL structure, internal linking and heading structure Support content updates alongside the SEO content writer Assist with basic link building activity where directed Run technical audits using tools like Screaming Frog, SERanking and Google Search Console, under supervision Help identify and log crawl errors, broken links, redirects and structured data issues for review Monitor SEO performance using GA4, GSC and SERanking for your accounts Help track key metrics such as organic traffic, keyword rankings and conversions Support the production of automated client reports Assist in preparing insights for client calls where needed Build knowledge of SEO best practices, algorithm updates and industry trends Develop awareness of AI-driven search and its role within online search Work closely with the SEO Lead, content writer and website team Support the web team with basic tasks during website migrations Experience Required: 1 3 years' experience in SEO (agency experience preferred) Basic understanding of on-page SEO and technical SEO fundamentals Willingness to learn keyword research and content strategy principles Some exposure to Google Analytics and Google Search Console Good communication and organisational skills A proactive, detail-focused approach and eagerness to learn and progress towards greater strategic responsibility Desirable: Familiarity with Screaming Frog, SEMrush or Ahrefs Exposure to CMS platforms (e.g. WordPress, Shopify, DUDA) Interest in AI tools and their impact on search We look forward to receiving your application. Key: SEO Executive, Junior SEO Executive, Jnr SEO Executive, Leeds, West Yorkshire, LS19.
M2 Professional Recruitment Services Ltd
Tunbridge Wells, Kent
A rare opportunity to work for a market leading blue-chip brand and established Commercial Finance provider. Reporting to the Head of Commercial Sales, the role of the Sales Associate is to secure new Invoice Finance business for the company, ensuring agreed sales targets are achieved. The Sales Associate will be responsible for promoting The Company's services and products directly to end users, and third parties, whilst maintaining the reputation of the company at all times. A key requirement of the role is to promote The Company's lending appetite for facility sizes up to £350,000 and for transactions to be completed from both intermediary and direct channels. There may be opportunities to work on transactions up to £500,000 but the core purpose of the role is to drive increased market penetration in the lower SME market. Key Responsibilities: Deliver sales targets for the role as determined by scheme criteria but to include income loan and deal count metrics. Develop of network of intermediaries whilst promoting The Company's brand and product range via the implementation of a business development strategy. Provide support to national marketing campaigns. Issue quotations in line with company requirements. Create new business proposals and present them to the appropriate level for signatory sign off. Develop a deep understanding of The Company's products, credit appetite and processes, including the end-to-end customer journey. Build deep internal and external relationships with all key stakeholders. Own all pipeline opportunities, being pro-active with a self-starer mentality Operate with efficiency, ensuring rapid responses that meet the pace and expectations of the market. Manage and coordinate the workflow of approved new business files through to first payment, liaising closely with the New Business Support Team throughout the process. Prepare clear and succinct credit papers with risks highlighted and appropriately mitigated. Working with internal stakeholders within the Credit team regarding quotes for Non-Recourse business. Comply with money laundering regulations relating to the acquisition of New Business. Skills & Experience: Essential: Target driven, highly motivated with a proactive mindset Good understanding of the brand, the products and professional sales techniques Excellent communication skills both verbal and written Strong relationship-building skills with both internal and external stakeholders. Ability to collaborate effectively with internal stakeholders such as credit and operational support teams. Strong numeric, organisational and credit analysis skills, and an ability to write concise and articulate credit proposals. Highly organised with the ability to manage workflow at pace across multiple deals and competing priorities. Desirable: Previous Invoice Finance experience Previous Sales Experience Familiarity with Salesforce or other similar CRM systems Understanding of compliance, especially AML and regulatory expectations You will be rewarded with an excellent basic salary, company car and market leading bonus scheme, in addition to a wide range of additional benefits.
Aug 13, 2026
Full time
A rare opportunity to work for a market leading blue-chip brand and established Commercial Finance provider. Reporting to the Head of Commercial Sales, the role of the Sales Associate is to secure new Invoice Finance business for the company, ensuring agreed sales targets are achieved. The Sales Associate will be responsible for promoting The Company's services and products directly to end users, and third parties, whilst maintaining the reputation of the company at all times. A key requirement of the role is to promote The Company's lending appetite for facility sizes up to £350,000 and for transactions to be completed from both intermediary and direct channels. There may be opportunities to work on transactions up to £500,000 but the core purpose of the role is to drive increased market penetration in the lower SME market. Key Responsibilities: Deliver sales targets for the role as determined by scheme criteria but to include income loan and deal count metrics. Develop of network of intermediaries whilst promoting The Company's brand and product range via the implementation of a business development strategy. Provide support to national marketing campaigns. Issue quotations in line with company requirements. Create new business proposals and present them to the appropriate level for signatory sign off. Develop a deep understanding of The Company's products, credit appetite and processes, including the end-to-end customer journey. Build deep internal and external relationships with all key stakeholders. Own all pipeline opportunities, being pro-active with a self-starer mentality Operate with efficiency, ensuring rapid responses that meet the pace and expectations of the market. Manage and coordinate the workflow of approved new business files through to first payment, liaising closely with the New Business Support Team throughout the process. Prepare clear and succinct credit papers with risks highlighted and appropriately mitigated. Working with internal stakeholders within the Credit team regarding quotes for Non-Recourse business. Comply with money laundering regulations relating to the acquisition of New Business. Skills & Experience: Essential: Target driven, highly motivated with a proactive mindset Good understanding of the brand, the products and professional sales techniques Excellent communication skills both verbal and written Strong relationship-building skills with both internal and external stakeholders. Ability to collaborate effectively with internal stakeholders such as credit and operational support teams. Strong numeric, organisational and credit analysis skills, and an ability to write concise and articulate credit proposals. Highly organised with the ability to manage workflow at pace across multiple deals and competing priorities. Desirable: Previous Invoice Finance experience Previous Sales Experience Familiarity with Salesforce or other similar CRM systems Understanding of compliance, especially AML and regulatory expectations You will be rewarded with an excellent basic salary, company car and market leading bonus scheme, in addition to a wide range of additional benefits.
Service Excellence Analyst Bromley £30,000 per annum Fixed Term Contract, Full Time (35 hours per week) The Service Excellence Analyst is a key member of our customer service team. This role is responsible for supporting the Service Excellence Manager in monitoring operational performance across the Customer Service function in real time, ensuring resources are deployed effectively to meet customer demand and service level targets. You will act as the link between operational teams and Workforce Planning, providing live insight, identifying emerging risks, and recommending immediate actions to maintain service performance, productivity and customer experience. What We're Looking For The role will include: Real-Time Monitoring Monitoring service levels, call queues, occupancy, adherence and productivity throughout the day. Identifying risks to service performance and proactively escalate issues to operational leaders. Analysing fluctuations in demand and resource availability. Recommending and implementing intraday adjustments to maintain service standards. Resource Management Managing intraday staffing requirements across multiple customer service channels. Monitoring shrinkage, absence, meetings, training and offline activities. Ensuring the right resources are available at the right time to meet customer demand. Supporting contingency planning during peak volumes or operational disruption. Performance Analysis Providing live and end-of-day performance reporting. Investigating the root causes of service level variances. Producing insights on trends, risks and opportunities. Supporting forecasting and scheduling teams with operational feedback. Stakeholder Support Partnering with Team Leaders and Managers to improve adherence and resource utilisation. Communicating operational performance clearly and confidently. Providing recommendations to optimise customer outcomes and colleague productivity. Participating in daily operational reviews and planning meetings. Knowledge, Skills and Experience Experience working within a contact centre or call centre customer service environment is essential. Strong analytical and problem-solving skills. Excellent attention to detail. Ability to interpret data and make informed recommendations quickly. Strong communication and stakeholder management skills. Strong Microsoft Excel skills. Ability to work effectively under pressure and manage competing priorities. What We Offer Basic salary up to £35,000 per annum Discretionary annual bonus, based on individual and company performance (subject to eligibility) 25 days' annual leave plus bank holidays Life assurance (based on pensionable earnings) Generous contributory pension scheme One day of paid leave each year for charitable or community work Workplace health and wellbeing programme Foresters Financial is committed to fostering an inclusive workplace where everyone is treated with dignity and respect. The role holder is expected to support these principles in their day-to-day work and interactions. About us Foresters Financial is not your typical financial services provider. Those who join our purpose-driven organisation enjoy a culture of collaboration, creativity, and mutual respect and are challenged to do their best to make a difference every day. We help everyday families achieve their financial goals and make a lasting difference in their lives and communities. What we do We help everyday families achieve their financial goals and make a lasting difference in their lives and communities. We will continue to do this by employing enthusiastic and talented Financial Advisers working across the country and equally talented people to be based at our Head Office in Bromley.
Aug 13, 2026
Contractor
Service Excellence Analyst Bromley £30,000 per annum Fixed Term Contract, Full Time (35 hours per week) The Service Excellence Analyst is a key member of our customer service team. This role is responsible for supporting the Service Excellence Manager in monitoring operational performance across the Customer Service function in real time, ensuring resources are deployed effectively to meet customer demand and service level targets. You will act as the link between operational teams and Workforce Planning, providing live insight, identifying emerging risks, and recommending immediate actions to maintain service performance, productivity and customer experience. What We're Looking For The role will include: Real-Time Monitoring Monitoring service levels, call queues, occupancy, adherence and productivity throughout the day. Identifying risks to service performance and proactively escalate issues to operational leaders. Analysing fluctuations in demand and resource availability. Recommending and implementing intraday adjustments to maintain service standards. Resource Management Managing intraday staffing requirements across multiple customer service channels. Monitoring shrinkage, absence, meetings, training and offline activities. Ensuring the right resources are available at the right time to meet customer demand. Supporting contingency planning during peak volumes or operational disruption. Performance Analysis Providing live and end-of-day performance reporting. Investigating the root causes of service level variances. Producing insights on trends, risks and opportunities. Supporting forecasting and scheduling teams with operational feedback. Stakeholder Support Partnering with Team Leaders and Managers to improve adherence and resource utilisation. Communicating operational performance clearly and confidently. Providing recommendations to optimise customer outcomes and colleague productivity. Participating in daily operational reviews and planning meetings. Knowledge, Skills and Experience Experience working within a contact centre or call centre customer service environment is essential. Strong analytical and problem-solving skills. Excellent attention to detail. Ability to interpret data and make informed recommendations quickly. Strong communication and stakeholder management skills. Strong Microsoft Excel skills. Ability to work effectively under pressure and manage competing priorities. What We Offer Basic salary up to £35,000 per annum Discretionary annual bonus, based on individual and company performance (subject to eligibility) 25 days' annual leave plus bank holidays Life assurance (based on pensionable earnings) Generous contributory pension scheme One day of paid leave each year for charitable or community work Workplace health and wellbeing programme Foresters Financial is committed to fostering an inclusive workplace where everyone is treated with dignity and respect. The role holder is expected to support these principles in their day-to-day work and interactions. About us Foresters Financial is not your typical financial services provider. Those who join our purpose-driven organisation enjoy a culture of collaboration, creativity, and mutual respect and are challenged to do their best to make a difference every day. We help everyday families achieve their financial goals and make a lasting difference in their lives and communities. What we do We help everyday families achieve their financial goals and make a lasting difference in their lives and communities. We will continue to do this by employing enthusiastic and talented Financial Advisers working across the country and equally talented people to be based at our Head Office in Bromley.
Join the UK's No1 Trade Kitchen Supplier Join Howdens as a Territory Sales Representative and play a key role in growing your local customer account base. This is a field-based role where you will be building your network, winning new business, and turning conversations into long-term trade partnerships. Working closely with your depot colleagues you will take ownership of growing and nurturing the trade customer base across your territory, building trust, and turning opportunities into sales. It is a role with real autonomy, giving you the freedom to manage your workload, with a clear focus on driving sustainable growth through strong relationships and teamwork. What we can offer you: Competitive salary, brilliant bonuses, and outstanding depot incentives. Company Car Competitive pension scheme with up to 12% company contribution. Up to 32 days annual leave, including bank holidays. Holiday entitlement rises with service Generous staff discount on Howdens products. 40 hour working week (Monday to Friday) No evening, Sunday or Bank Holiday working Buy-as-you-earn share scheme. Virtual GP access and wellbeing support for you and your family. What we are looking for: A track record of winning new business or working in a target-driven sales role. Confident engaging trade customers from first conversation. Self-motivated, resilient with a drive to succeed. Ability to build product and service knowledge in joinery and hardware. Strong organisation skills with the ability to thrive in a fast-paced environment. Full UK driving license required. What you will be doing: Winning new business by proactively approaching prospective customers and converting opportunities into new accounts. Building and growing the account base across your territory, supporting each depot's performance. Introducing new customers to the Howdens model, clearly articulating how it works and why it delivers. Collaborating with depot teams to build account spend and drive more frequent trading. Building strong, lasting relationships with both new and existing account holders. Taking ownership of customer enquiries, managing them professionally from first contact through to resolution. Playing an active role in team meetings, contributing insight, performance updates, and ideas. Keeping data accurate and up to date, ensuring visibility across your activity and pipeline. Working safely and in line with Health & Safety standards What it's like to work here: We take pride in getting things right first time for our customers Everyone pulls their weight and supports each other as one team It's a busy depot, so we keep things simple, work fast and get the job done We all play a part in the depot's success and share in the team bonus We build trust by doing what we say we will, every day How to apply: If Howdens sounds like the kind of place where you can build and develop your career as a Territory Sales Representative, then we are keen to hear from you. About Howdens: Howdens Joinery is a highly successful FTSE 100 business, with more than 900 depots nationwide and more than 11,000 staff. Last year our sales reached circa 2.3bn, and we continue to experience significant growth and success. Despite our scale, Howdens remains a local business with traditional values. There is a strong entrepreneurial ethos and the opportunity to develop within a fast-paced and commercial environment. That, along with a competitive salary, development opportunities, and exciting rewards, are among the reasons why our people enjoy working for Howdens - and why we have been named one of the 10 Best Big Companies to Work For. Howdens is founded on the principle of being Worthwhile for ALL concerned. We're working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, please email (url removed) with the job title and location, and we will be happy to help you. Please note that candidates applying for this role must have a valid right to work in the UK, we do not offer sponsorship of employment for any depot positions at this time. We appreciate your understanding. INDKSD
Aug 13, 2026
Full time
Join the UK's No1 Trade Kitchen Supplier Join Howdens as a Territory Sales Representative and play a key role in growing your local customer account base. This is a field-based role where you will be building your network, winning new business, and turning conversations into long-term trade partnerships. Working closely with your depot colleagues you will take ownership of growing and nurturing the trade customer base across your territory, building trust, and turning opportunities into sales. It is a role with real autonomy, giving you the freedom to manage your workload, with a clear focus on driving sustainable growth through strong relationships and teamwork. What we can offer you: Competitive salary, brilliant bonuses, and outstanding depot incentives. Company Car Competitive pension scheme with up to 12% company contribution. Up to 32 days annual leave, including bank holidays. Holiday entitlement rises with service Generous staff discount on Howdens products. 40 hour working week (Monday to Friday) No evening, Sunday or Bank Holiday working Buy-as-you-earn share scheme. Virtual GP access and wellbeing support for you and your family. What we are looking for: A track record of winning new business or working in a target-driven sales role. Confident engaging trade customers from first conversation. Self-motivated, resilient with a drive to succeed. Ability to build product and service knowledge in joinery and hardware. Strong organisation skills with the ability to thrive in a fast-paced environment. Full UK driving license required. What you will be doing: Winning new business by proactively approaching prospective customers and converting opportunities into new accounts. Building and growing the account base across your territory, supporting each depot's performance. Introducing new customers to the Howdens model, clearly articulating how it works and why it delivers. Collaborating with depot teams to build account spend and drive more frequent trading. Building strong, lasting relationships with both new and existing account holders. Taking ownership of customer enquiries, managing them professionally from first contact through to resolution. Playing an active role in team meetings, contributing insight, performance updates, and ideas. Keeping data accurate and up to date, ensuring visibility across your activity and pipeline. Working safely and in line with Health & Safety standards What it's like to work here: We take pride in getting things right first time for our customers Everyone pulls their weight and supports each other as one team It's a busy depot, so we keep things simple, work fast and get the job done We all play a part in the depot's success and share in the team bonus We build trust by doing what we say we will, every day How to apply: If Howdens sounds like the kind of place where you can build and develop your career as a Territory Sales Representative, then we are keen to hear from you. About Howdens: Howdens Joinery is a highly successful FTSE 100 business, with more than 900 depots nationwide and more than 11,000 staff. Last year our sales reached circa 2.3bn, and we continue to experience significant growth and success. Despite our scale, Howdens remains a local business with traditional values. There is a strong entrepreneurial ethos and the opportunity to develop within a fast-paced and commercial environment. That, along with a competitive salary, development opportunities, and exciting rewards, are among the reasons why our people enjoy working for Howdens - and why we have been named one of the 10 Best Big Companies to Work For. Howdens is founded on the principle of being Worthwhile for ALL concerned. We're working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, please email (url removed) with the job title and location, and we will be happy to help you. Please note that candidates applying for this role must have a valid right to work in the UK, we do not offer sponsorship of employment for any depot positions at this time. We appreciate your understanding. INDKSD
Manufacturing IT Team Leader Location: Derbys Salary: Up to 65,000 Working pattern: On site five days per week Employment type: Permanent I'm working with an established manufacturing business that is continuing to invest heavily in its sites, systems and internal technology capability. Their Production IT function has grown considerably over the past few years and they are now looking for an experienced Manufacturing IT Team Leader to take responsibility for the day-to-day management of the team. This is a genuine leadership role, rather than a senior engineering position with a small amount of management added on. You will lead a team of Production IT Engineers, manage priorities and workloads, hold regular one-to-ones, support development and performance, coordinate team coverage and remove any blockers affecting delivery. You will still need to understand the technical environment and be comfortable acting as a technical adviser when required. You will not be expected to spend the majority of your time carrying out hands-on engineering work; however, you must have the technical know-how to step in as and when required. The environment includes Manufacturing Execution Systems, production applications, shopfloor technology, machine integrations and links into wider ERP platforms. You will be responsible for maintaining stable and reliable production systems, coordinating incident resolution and making sure risks are raised before they become larger operational problems. A major part of the role will involve bringing together different teams and priorities across Production, Engineering, Quality, MES and central IT. You will need to explain technical issues in plain English, keep stakeholders informed and make confident decisions within agreed operational parameters. We are looking for someone with: Experience within Production IT, Manufacturing IT, MES or a similar industrial technology environment Previous team leadership, supervisory or line management experience A good understanding of production systems, shopfloor applications and systems integration Experience managing workloads, priorities, incidents and technical escalations The ability to coach, develop and empower technical team members Strong communication skills and the confidence to challenge or escalate concerns when needed A calm and practical approach when dealing with competing priorities A relevant technical qualification, degree or equivalent practical experience Experience working with SAP integrations or LabVIEW would be useful, but neither is essential. This is an on-site role five days per week near Derby on their manufacturing sites depending on operational requirements. There may occasionally be a need for early starts or planned weekend support, with time off in lieu and flexibility offered in return. Alongside a salary of up to 65,000, the package includes 25 days' holiday plus bank holidays, bonus opportunities, a strong pension scheme, death in service cover and access to subsidised private healthcare. It is a good opportunity for someone who enjoys leading technical people, wants genuine ownership of a growing function and is interested in joining a fast-moving manufacturing environment with plenty of investment and change ahead. We're looking to move ASAP on this one so send your CV in for immediate consideration. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Aug 13, 2026
Full time
Manufacturing IT Team Leader Location: Derbys Salary: Up to 65,000 Working pattern: On site five days per week Employment type: Permanent I'm working with an established manufacturing business that is continuing to invest heavily in its sites, systems and internal technology capability. Their Production IT function has grown considerably over the past few years and they are now looking for an experienced Manufacturing IT Team Leader to take responsibility for the day-to-day management of the team. This is a genuine leadership role, rather than a senior engineering position with a small amount of management added on. You will lead a team of Production IT Engineers, manage priorities and workloads, hold regular one-to-ones, support development and performance, coordinate team coverage and remove any blockers affecting delivery. You will still need to understand the technical environment and be comfortable acting as a technical adviser when required. You will not be expected to spend the majority of your time carrying out hands-on engineering work; however, you must have the technical know-how to step in as and when required. The environment includes Manufacturing Execution Systems, production applications, shopfloor technology, machine integrations and links into wider ERP platforms. You will be responsible for maintaining stable and reliable production systems, coordinating incident resolution and making sure risks are raised before they become larger operational problems. A major part of the role will involve bringing together different teams and priorities across Production, Engineering, Quality, MES and central IT. You will need to explain technical issues in plain English, keep stakeholders informed and make confident decisions within agreed operational parameters. We are looking for someone with: Experience within Production IT, Manufacturing IT, MES or a similar industrial technology environment Previous team leadership, supervisory or line management experience A good understanding of production systems, shopfloor applications and systems integration Experience managing workloads, priorities, incidents and technical escalations The ability to coach, develop and empower technical team members Strong communication skills and the confidence to challenge or escalate concerns when needed A calm and practical approach when dealing with competing priorities A relevant technical qualification, degree or equivalent practical experience Experience working with SAP integrations or LabVIEW would be useful, but neither is essential. This is an on-site role five days per week near Derby on their manufacturing sites depending on operational requirements. There may occasionally be a need for early starts or planned weekend support, with time off in lieu and flexibility offered in return. Alongside a salary of up to 65,000, the package includes 25 days' holiday plus bank holidays, bonus opportunities, a strong pension scheme, death in service cover and access to subsidised private healthcare. It is a good opportunity for someone who enjoys leading technical people, wants genuine ownership of a growing function and is interested in joining a fast-moving manufacturing environment with plenty of investment and change ahead. We're looking to move ASAP on this one so send your CV in for immediate consideration. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Deerfoot Recruitment Solutions Limited
City, London
Senior ServiceNow Engineer - GRC/IRM (TPRM, OpsRes & BCM) London (Hybrid - 3 days onsite per week) Banking - Up to 120,000 + Bonus + Benefits This is a brand-new, strategically created Vice President position - not a backfill - giving you the chance to shape a global GRC product suite from the ground up. Do you want to own the product roadmap for TPRM, OpsRes and BCM at a major financial services organisation, with the mandate to take these capabilities from a single-region platform to a genuinely global offering across EMEA, APAC and the US? If you're a ServiceNow professional who can move fluently between the boardroom and the sprint room, this could be the role you've been waiting for. You'll join as the product-level owner for TPRM, OpsRes and BCM, engaging senior stakeholders up to MD and Board level, and translating what the business needs into clear technical stories for the development team to build. This is a highly mature ServiceNow environment, built on the Common Services Data Model (CSDM) and moving toward fully out-of-the-box, AI-enabled versions of these products within the next 3-6 months. This is a rare opportunity to combine strong technical credibility with real influence over strategy, adoption and where the platform goes next. What you'll be doing: Owning the product roadmap for TPRM, OpsRes and BCM, translating business requirements into clear, technical user stories for the development team to deliver Acting as the go-to voice for the GRC suite, engaging senior stakeholders - up to MD and Board level - to understand where the business is heading and guide it toward the ServiceNow way of working Building the case for, and supporting delivery of, a global rollout as EMEA, APAC and the US converge onto a single platform Providing technical governance and change approval, and overseeing testing and preparation for platform upgrades and releases Producing and maintaining documentation, training materials and process guides, while mentoring junior and off-shore team members Building strong relationships with stakeholders across the region and globally to share best practice and drive continuous improvement What you'll bring: Strong technical grounding in ServiceNow, ideally with hands-on GRC/IRM experience (TPRM, OpsRes and/or BCM), but equally comfortable operating at product/strategy level rather than day-to-day scripting A track record of engaging senior/executive stakeholders and translating business requirements into technical user stories for development teams Strong understanding of risk management, GRC and ServiceNow best practice, with sharp problem-solving skills Proven experience in a regulated environment (financial services, insurance or critical infrastructure), with the credibility to manage audit and IT security requirements Excellent communication and leadership skills, with a structured, detail-focused approach Desirable: current ServiceNow certifications, familiarity with ITIL/COBIT, and exposure to DORA compliance The package: Up to 120,000 plus bonus and benefits, based in London with hybrid working (3 days in the office per week). If this sounds like the platform-defining role you've been looking for, apply now or get in touch for a confidential conversation about the opportunity. If you've held any of these roles or used these technologies/skills, this role could be a great fit: ServiceNow Engineer, ServiceNow Developer, ServiceNow Consultant, ServiceNow Technical Lead, ServiceNow Product Manager, GRC Engineer, GRC Analyst, GRC Product Owner, IRM Engineer, IRM Consultant, Integrated Risk Management Engineer, Operational Resilience (OpsRes) Specialist, Business Continuity Management (BCM) Specialist, Third-Party Risk Management (TPRM) Consultant, Risk & Compliance Technology Engineer, ServiceNow Platform Engineer, ServiceNow Administrator, ITIL, COBIT, DORA compliance. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
Aug 13, 2026
Full time
Senior ServiceNow Engineer - GRC/IRM (TPRM, OpsRes & BCM) London (Hybrid - 3 days onsite per week) Banking - Up to 120,000 + Bonus + Benefits This is a brand-new, strategically created Vice President position - not a backfill - giving you the chance to shape a global GRC product suite from the ground up. Do you want to own the product roadmap for TPRM, OpsRes and BCM at a major financial services organisation, with the mandate to take these capabilities from a single-region platform to a genuinely global offering across EMEA, APAC and the US? If you're a ServiceNow professional who can move fluently between the boardroom and the sprint room, this could be the role you've been waiting for. You'll join as the product-level owner for TPRM, OpsRes and BCM, engaging senior stakeholders up to MD and Board level, and translating what the business needs into clear technical stories for the development team to build. This is a highly mature ServiceNow environment, built on the Common Services Data Model (CSDM) and moving toward fully out-of-the-box, AI-enabled versions of these products within the next 3-6 months. This is a rare opportunity to combine strong technical credibility with real influence over strategy, adoption and where the platform goes next. What you'll be doing: Owning the product roadmap for TPRM, OpsRes and BCM, translating business requirements into clear, technical user stories for the development team to deliver Acting as the go-to voice for the GRC suite, engaging senior stakeholders - up to MD and Board level - to understand where the business is heading and guide it toward the ServiceNow way of working Building the case for, and supporting delivery of, a global rollout as EMEA, APAC and the US converge onto a single platform Providing technical governance and change approval, and overseeing testing and preparation for platform upgrades and releases Producing and maintaining documentation, training materials and process guides, while mentoring junior and off-shore team members Building strong relationships with stakeholders across the region and globally to share best practice and drive continuous improvement What you'll bring: Strong technical grounding in ServiceNow, ideally with hands-on GRC/IRM experience (TPRM, OpsRes and/or BCM), but equally comfortable operating at product/strategy level rather than day-to-day scripting A track record of engaging senior/executive stakeholders and translating business requirements into technical user stories for development teams Strong understanding of risk management, GRC and ServiceNow best practice, with sharp problem-solving skills Proven experience in a regulated environment (financial services, insurance or critical infrastructure), with the credibility to manage audit and IT security requirements Excellent communication and leadership skills, with a structured, detail-focused approach Desirable: current ServiceNow certifications, familiarity with ITIL/COBIT, and exposure to DORA compliance The package: Up to 120,000 plus bonus and benefits, based in London with hybrid working (3 days in the office per week). If this sounds like the platform-defining role you've been looking for, apply now or get in touch for a confidential conversation about the opportunity. If you've held any of these roles or used these technologies/skills, this role could be a great fit: ServiceNow Engineer, ServiceNow Developer, ServiceNow Consultant, ServiceNow Technical Lead, ServiceNow Product Manager, GRC Engineer, GRC Analyst, GRC Product Owner, IRM Engineer, IRM Consultant, Integrated Risk Management Engineer, Operational Resilience (OpsRes) Specialist, Business Continuity Management (BCM) Specialist, Third-Party Risk Management (TPRM) Consultant, Risk & Compliance Technology Engineer, ServiceNow Platform Engineer, ServiceNow Administrator, ITIL, COBIT, DORA compliance. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
Head - Structured Real Estate & Infrastructure Finance x3 Homes England National Housing Bank 69,831 - 93,055 Location: Hybrid 50/50 Our new Headquarters are in Leeds but colleagues can be based in any of our offices (Leeds, Newcastle, Manchester, Liverpool, Birmingham, Bristol, Northstowe) As we are headquartered in Leeds our preference is to appoint to this location and priority will be given to applicants based within commuting distance of the Leeds office. Homes England is launching the National Housing Bank, a government-backed investment platform to accelerate housing delivery across England. With 16bn in capital, it will unlock private investment, support regeneration and accelerate housing delivery across the UK. Joining now offers a rare opportunity to shape a major new national investment platform from the ground up. This position is responsible for the delivery of complex and structured financing transactions to medium sized developers utilising funding from various Homes England funding sources, whilst also safeguarding Homes England's investment and meeting the wider mission and objectives of the Agency to unlock investment and encourage market resiliency. Leading a team of experienced funding specialists, the role will focus on complex transactions across the capital stack including debt and equity, mezzanine finance, multiple site facilities, revolving credit facilities and balance sheet lending. This will include engagement with the Modern Methods of Construction (MMC) sector, growing relationships with house builders and developers to promote the Fund, as well as the management of internal and external stakeholders. The role will require the successful candidate to originate, structure and contract structured/complex finance transactions with medium sized developers as well as supporting team members in their analysis and structuring of lending proposals. The role may also incorporate lending to infrastructure projects. The role will require a solution driven mindset to respond to changing market and developer needs in order to meet the wider mission and objectives of the Agency. The opportunity Responsibilities include: Lead and develop a team of experienced funding professionals, providing technical expertise, strategic direction, coaching, and support across complex lending transactions. Originate, structure, negotiate, and execute complex real estate and infrastructure finance transactions across the capital stack, including senior debt, mezzanine finance, revolving credit facilities, balance sheet lending, and equity-related structures. Act as the first line of defence in assessing new lending opportunities, evaluating project viability, management capability, risk exposure, and alignment with Homes England's strategic objectives. Build and maintain senior-level relationships with developers, housebuilders, investors, government stakeholders, advisors, and industry partners to generate deal flow and support market engagement. Lead transaction approvals, negotiate commercial and legal terms, ensure effective risk mitigation, and drive timely delivery from origination through execution. Contribute to wider organisational strategy by identifying market trends, shaping new funding products, improving processes, managing team capacity, and supporting the development of Homes England programmes and interventions. Candidate profile An established senior real estate finance professional already operating at, or ready to step into, a Head of Function/Head of Origination level role with proven leadership and people management experience. Extensive track record in debt origination, structuring, pricing, and risk assessment of complex residential development, regeneration, and infrastructure-related transactions. Deep expertise across a range of funding products and capital structures, including senior debt, mezzanine finance, revolving credit facilities, multi-site lending, and preferred equity/convertible debt solutions. Strong commercial and credit judgement with substantial experience negotiating complex legal documentation, LMA agreements, security structures, valuation approaches, and risk mitigation strategies. Highly credible relationship builder with an established network across developers, investors, lenders, housebuilders, advisers, and broader real estate finance markets. Strategic and influential leader with the ability to develop teams, drive organisational change, shape new products and funding solutions, and contribute at a senior management level to business strategy and market engagement. Why join? Help build a new national investment institution Work on complex housing and regeneration transactions Deploy 16bn of government-backed capital Hybrid 50/50 working across multiple national locations Defined benefit pension and strong public-sector benefits Contact point for applicants Name : Rebecca Nolan Email : 1 Recruitment team Email : 2 Closing date: 28th August 2026 Right to Work in the UK is required. References Visible links 1. mailto: 2. mailto:
Aug 13, 2026
Full time
Head - Structured Real Estate & Infrastructure Finance x3 Homes England National Housing Bank 69,831 - 93,055 Location: Hybrid 50/50 Our new Headquarters are in Leeds but colleagues can be based in any of our offices (Leeds, Newcastle, Manchester, Liverpool, Birmingham, Bristol, Northstowe) As we are headquartered in Leeds our preference is to appoint to this location and priority will be given to applicants based within commuting distance of the Leeds office. Homes England is launching the National Housing Bank, a government-backed investment platform to accelerate housing delivery across England. With 16bn in capital, it will unlock private investment, support regeneration and accelerate housing delivery across the UK. Joining now offers a rare opportunity to shape a major new national investment platform from the ground up. This position is responsible for the delivery of complex and structured financing transactions to medium sized developers utilising funding from various Homes England funding sources, whilst also safeguarding Homes England's investment and meeting the wider mission and objectives of the Agency to unlock investment and encourage market resiliency. Leading a team of experienced funding specialists, the role will focus on complex transactions across the capital stack including debt and equity, mezzanine finance, multiple site facilities, revolving credit facilities and balance sheet lending. This will include engagement with the Modern Methods of Construction (MMC) sector, growing relationships with house builders and developers to promote the Fund, as well as the management of internal and external stakeholders. The role will require the successful candidate to originate, structure and contract structured/complex finance transactions with medium sized developers as well as supporting team members in their analysis and structuring of lending proposals. The role may also incorporate lending to infrastructure projects. The role will require a solution driven mindset to respond to changing market and developer needs in order to meet the wider mission and objectives of the Agency. The opportunity Responsibilities include: Lead and develop a team of experienced funding professionals, providing technical expertise, strategic direction, coaching, and support across complex lending transactions. Originate, structure, negotiate, and execute complex real estate and infrastructure finance transactions across the capital stack, including senior debt, mezzanine finance, revolving credit facilities, balance sheet lending, and equity-related structures. Act as the first line of defence in assessing new lending opportunities, evaluating project viability, management capability, risk exposure, and alignment with Homes England's strategic objectives. Build and maintain senior-level relationships with developers, housebuilders, investors, government stakeholders, advisors, and industry partners to generate deal flow and support market engagement. Lead transaction approvals, negotiate commercial and legal terms, ensure effective risk mitigation, and drive timely delivery from origination through execution. Contribute to wider organisational strategy by identifying market trends, shaping new funding products, improving processes, managing team capacity, and supporting the development of Homes England programmes and interventions. Candidate profile An established senior real estate finance professional already operating at, or ready to step into, a Head of Function/Head of Origination level role with proven leadership and people management experience. Extensive track record in debt origination, structuring, pricing, and risk assessment of complex residential development, regeneration, and infrastructure-related transactions. Deep expertise across a range of funding products and capital structures, including senior debt, mezzanine finance, revolving credit facilities, multi-site lending, and preferred equity/convertible debt solutions. Strong commercial and credit judgement with substantial experience negotiating complex legal documentation, LMA agreements, security structures, valuation approaches, and risk mitigation strategies. Highly credible relationship builder with an established network across developers, investors, lenders, housebuilders, advisers, and broader real estate finance markets. Strategic and influential leader with the ability to develop teams, drive organisational change, shape new products and funding solutions, and contribute at a senior management level to business strategy and market engagement. Why join? Help build a new national investment institution Work on complex housing and regeneration transactions Deploy 16bn of government-backed capital Hybrid 50/50 working across multiple national locations Defined benefit pension and strong public-sector benefits Contact point for applicants Name : Rebecca Nolan Email : 1 Recruitment team Email : 2 Closing date: 28th August 2026 Right to Work in the UK is required. References Visible links 1. mailto: 2. mailto:
Are you passionate about creating innovative confectionery products and seeing your ideas come to life on the shelf? An exciting opportunity has arisen for an NPD Technologist to join a growing premium confectionery manufacturer renowned for combining traditional craftsmanship with innovation to create high-quality products for retail, gifting and specialist markets. Reporting to the Head of NPD, you will play a key role in developing new products from concept through to commercial launch. Working closely with production, technical and commercial teams, you will be involved in recipe development, product trials, factory scale-up and launch activities, ensuring products meet the highest standards of quality, performance and compliance. This is a hands-on role with a strong focus on confectionery products, requiring experience in formulation, processing and scaling products from pilot trials to full production. You will also support product optimisation, troubleshoot manufacturing challenges and maintain accurate technical documentation throughout the development process. To be successful, you will hold a degree in Food Science, Food Technology or a related discipline and have previous NPD experience within the confectionery sector, Happy to present to customers alongside a strong understanding of ingredients, processing and food safety standards. This is a fantastic opportunity to join an innovative and collaborative business where you will have the chance to make a real impact, work on exciting new product launches and develop your career within a fast-paced and creative environment. Please Note: Sponsorship is not available for this role If you would like a confidential conversation to find out more, please contact Danielle on (phone number removed) or (url removed) As you know over here at Zest we like to do things properly and always want to keep you, the candidate in the loop. Applying to this 'one of a kind' role you give Zest permission to hold your information. If you want to know more about how Zest look after your personal information please visit our privacy policy on the website (url removed)
Aug 13, 2026
Full time
Are you passionate about creating innovative confectionery products and seeing your ideas come to life on the shelf? An exciting opportunity has arisen for an NPD Technologist to join a growing premium confectionery manufacturer renowned for combining traditional craftsmanship with innovation to create high-quality products for retail, gifting and specialist markets. Reporting to the Head of NPD, you will play a key role in developing new products from concept through to commercial launch. Working closely with production, technical and commercial teams, you will be involved in recipe development, product trials, factory scale-up and launch activities, ensuring products meet the highest standards of quality, performance and compliance. This is a hands-on role with a strong focus on confectionery products, requiring experience in formulation, processing and scaling products from pilot trials to full production. You will also support product optimisation, troubleshoot manufacturing challenges and maintain accurate technical documentation throughout the development process. To be successful, you will hold a degree in Food Science, Food Technology or a related discipline and have previous NPD experience within the confectionery sector, Happy to present to customers alongside a strong understanding of ingredients, processing and food safety standards. This is a fantastic opportunity to join an innovative and collaborative business where you will have the chance to make a real impact, work on exciting new product launches and develop your career within a fast-paced and creative environment. Please Note: Sponsorship is not available for this role If you would like a confidential conversation to find out more, please contact Danielle on (phone number removed) or (url removed) As you know over here at Zest we like to do things properly and always want to keep you, the candidate in the loop. Applying to this 'one of a kind' role you give Zest permission to hold your information. If you want to know more about how Zest look after your personal information please visit our privacy policy on the website (url removed)
We re recruiting a commercially minded and hands-on Head of Operations to lead the day-to-day running of a growing food and drink manufacturing facility in Farnham. This is a senior leadership position covering the full production operation, from manufacturing and bottling through to warehousing. You ll combine strategic planning with a visible presence on the factory floor, ensuring products are manufactured safely, efficiently and to the highest standards. Key Responsibilities Lead daily production operations across all shifts, ensuring labour, equipment and materials are used efficiently Plan production alongside the supply chain team to meet customer demand and manage capacity Lead and develop a large, multi-disciplinary production team Troubleshoot operational issues and lead problem-solving directly on the factory floor Maintain high standards across food safety, quality, HACCP, GMP and health and safety Implement continuous improvement initiatives to reduce waste, improve efficiency and increase output Manage labour efficiency, overtime, production costs and operational budgets Develop and monitor KPIs covering output, waste, downtime and service levels Support recruitment, onboarding and training across the production team Work closely with Planning, Purchasing, Quality and Logistics Support the continued growth and scaling of the manufacturing operation About You Significant experience in a senior production or operations leadership role within food or drink manufacturing Proven experience managing end-to-end manufacturing operations across multiple departments Strong track record of leading and developing large, shift-based teams Experience driving continuous improvement and improving manufacturing efficiency Confident managing production KPIs, labour costs and operational budgets Strong knowledge of HACCP, GMP and food safety legislation Experience supporting customer, regulatory or third-party audits A visible, hands-on leader who is equally comfortable on the factory floor and working with senior leadership Calm under pressure, commercially aware and solutions focused A degree in Business Management, Food Science, Engineering or a related subject is required, alongside a Level 3 or higher HACCP or food safety qualification. An IOSH Managing Safely qualification or equivalent would be advantageous. A full UK driving licence is also required. This is an excellent opportunity to take ownership of a growing manufacturing operation and play a key role in developing its people, processes and future capabilities.
Aug 13, 2026
Full time
We re recruiting a commercially minded and hands-on Head of Operations to lead the day-to-day running of a growing food and drink manufacturing facility in Farnham. This is a senior leadership position covering the full production operation, from manufacturing and bottling through to warehousing. You ll combine strategic planning with a visible presence on the factory floor, ensuring products are manufactured safely, efficiently and to the highest standards. Key Responsibilities Lead daily production operations across all shifts, ensuring labour, equipment and materials are used efficiently Plan production alongside the supply chain team to meet customer demand and manage capacity Lead and develop a large, multi-disciplinary production team Troubleshoot operational issues and lead problem-solving directly on the factory floor Maintain high standards across food safety, quality, HACCP, GMP and health and safety Implement continuous improvement initiatives to reduce waste, improve efficiency and increase output Manage labour efficiency, overtime, production costs and operational budgets Develop and monitor KPIs covering output, waste, downtime and service levels Support recruitment, onboarding and training across the production team Work closely with Planning, Purchasing, Quality and Logistics Support the continued growth and scaling of the manufacturing operation About You Significant experience in a senior production or operations leadership role within food or drink manufacturing Proven experience managing end-to-end manufacturing operations across multiple departments Strong track record of leading and developing large, shift-based teams Experience driving continuous improvement and improving manufacturing efficiency Confident managing production KPIs, labour costs and operational budgets Strong knowledge of HACCP, GMP and food safety legislation Experience supporting customer, regulatory or third-party audits A visible, hands-on leader who is equally comfortable on the factory floor and working with senior leadership Calm under pressure, commercially aware and solutions focused A degree in Business Management, Food Science, Engineering or a related subject is required, alongside a Level 3 or higher HACCP or food safety qualification. An IOSH Managing Safely qualification or equivalent would be advantageous. A full UK driving licence is also required. This is an excellent opportunity to take ownership of a growing manufacturing operation and play a key role in developing its people, processes and future capabilities.
The Manager, Global Labelling Operations (GLO) is part of a team of labelling professionals responsible for managing and executing the technical and operational elements that support the development, review and approval of product packaging components globally, to meet business objectives. This position is a key partner to Global Regulatory Affairs Regions and Supply Chain and plays a pivotal role click apply for full job details
Aug 13, 2026
Full time
The Manager, Global Labelling Operations (GLO) is part of a team of labelling professionals responsible for managing and executing the technical and operational elements that support the development, review and approval of product packaging components globally, to meet business objectives. This position is a key partner to Global Regulatory Affairs Regions and Supply Chain and plays a pivotal role click apply for full job details
Role: Lead Enterprise Architect Salary & Package: £93,500 + Bonus, Car Allowance, Strong Pension, Medical Location: North East England or Yorkshire (On-Site) An opportunity to shape the future of critical UK infrastructure. We're partnering with a major organisation responsible for delivering essential services to millions of homes and businesses across the UK. As the sector undergoes rapid change, driven by digital transformation, decarbonisation and evolving customer expectations, this organisation is investing heavily in modernising its technology landscape. This is a pivotal hire, offering the chance to build and lead a high-impact architecture capability, influence enterprise-wide strategy, and play a key role in a multi-year transformation journey. If you're motivated by scale, complexity and genuine societal impact, this is a rare opportunity to make a lasting difference. The Role As Lead Architect, you will head up a team of domain and solution architects, taking ownership of defining the future-state architecture and creating a pragmatic, deliverable roadmap to get there. You will operate at the intersection of business and technology, shaping strategy, influencing senior stakeholders and ensuring that architectural best practice is Embedded across a complex, evolving environment. Key Responsibilities. Lead and develop a team of architecture specialists, guiding business leaders, product owners and delivery teams through transformation and optimisation initiatives. Enable business and technology innovation by establishing clear architectural processes, standards and governance to ensure consistent, high-quality outcomes. Partner with senior stakeholders to shape enterprise strategy, supporting investment planning, innovation initiatives and long-term technology direction. Maintain oversight of the full architectural landscape across applications, data and infrastructure, ensuring alignment to strategic objectives. Establish and mature a business architecture capability, increasing overall enterprise architecture maturity and upskilling the wider team. Build and lead a high-performing, collaborative architecture function, setting clear objectives and developing team capability. Develop and maintain multi-year architectural roadmaps aligned to business priorities, investment cycles and budget planning Skills & Experience Essential. Proven experience leading and developing teams of architects or domain experts within complex environments. Broad architectural background spanning at least three disciplines, such as business, data, solution or technical architecture, application development, Middleware, or operations. Strong understanding of modern technology ecosystems, including SaaS, IaaS, PaaS, APIs, microservices, event-driven architecture and data/analytics capabilities. Solid commercial awareness, including business and operating models, financial planning, cost-benefit analysis and risk management. Experience with enterprise architecture frameworks, tools and modelling techniques. Understanding of both project-led and product-led delivery models, alongside Agile principles and methodologies. Strong stakeholder engagement and consulting skills, with the ability to influence at senior levels. Deep knowledge of enterprise architecture principles, frameworks and best practices Desirable. Degree or equivalent experience in a relevant discipline (eg computer science, engineering, business or systems analysis). Experience within large-scale, asset-intensive or regulated environments (eg utilities, infrastructure or similar). Knowledge of IT service management, SDLC, Agile/Lean delivery and enterprise frameworks such as ITIL Why Apply?. Play a central role in a major technology transformation programme. Build and shape an enterprise architecture function with real influence. Work on systems that underpin critical national infrastructure. Join at a time of significant investment, change and opportunity
Aug 13, 2026
Full time
Role: Lead Enterprise Architect Salary & Package: £93,500 + Bonus, Car Allowance, Strong Pension, Medical Location: North East England or Yorkshire (On-Site) An opportunity to shape the future of critical UK infrastructure. We're partnering with a major organisation responsible for delivering essential services to millions of homes and businesses across the UK. As the sector undergoes rapid change, driven by digital transformation, decarbonisation and evolving customer expectations, this organisation is investing heavily in modernising its technology landscape. This is a pivotal hire, offering the chance to build and lead a high-impact architecture capability, influence enterprise-wide strategy, and play a key role in a multi-year transformation journey. If you're motivated by scale, complexity and genuine societal impact, this is a rare opportunity to make a lasting difference. The Role As Lead Architect, you will head up a team of domain and solution architects, taking ownership of defining the future-state architecture and creating a pragmatic, deliverable roadmap to get there. You will operate at the intersection of business and technology, shaping strategy, influencing senior stakeholders and ensuring that architectural best practice is Embedded across a complex, evolving environment. Key Responsibilities. Lead and develop a team of architecture specialists, guiding business leaders, product owners and delivery teams through transformation and optimisation initiatives. Enable business and technology innovation by establishing clear architectural processes, standards and governance to ensure consistent, high-quality outcomes. Partner with senior stakeholders to shape enterprise strategy, supporting investment planning, innovation initiatives and long-term technology direction. Maintain oversight of the full architectural landscape across applications, data and infrastructure, ensuring alignment to strategic objectives. Establish and mature a business architecture capability, increasing overall enterprise architecture maturity and upskilling the wider team. Build and lead a high-performing, collaborative architecture function, setting clear objectives and developing team capability. Develop and maintain multi-year architectural roadmaps aligned to business priorities, investment cycles and budget planning Skills & Experience Essential. Proven experience leading and developing teams of architects or domain experts within complex environments. Broad architectural background spanning at least three disciplines, such as business, data, solution or technical architecture, application development, Middleware, or operations. Strong understanding of modern technology ecosystems, including SaaS, IaaS, PaaS, APIs, microservices, event-driven architecture and data/analytics capabilities. Solid commercial awareness, including business and operating models, financial planning, cost-benefit analysis and risk management. Experience with enterprise architecture frameworks, tools and modelling techniques. Understanding of both project-led and product-led delivery models, alongside Agile principles and methodologies. Strong stakeholder engagement and consulting skills, with the ability to influence at senior levels. Deep knowledge of enterprise architecture principles, frameworks and best practices Desirable. Degree or equivalent experience in a relevant discipline (eg computer science, engineering, business or systems analysis). Experience within large-scale, asset-intensive or regulated environments (eg utilities, infrastructure or similar). Knowledge of IT service management, SDLC, Agile/Lean delivery and enterprise frameworks such as ITIL Why Apply?. Play a central role in a major technology transformation programme. Build and shape an enterprise architecture function with real influence. Work on systems that underpin critical national infrastructure. Join at a time of significant investment, change and opportunity
Senior Buyer Across Preston Sites (Hybrid working 2-3 days per week on site) 53.90 per hour Umbrella Inside IR35 6 Month Contract initially. This is a great opportunity to work within one of the UK's leading Defence organisations based across Preston sites. (Hybrid working 2-3 days per week on site). Core Duties Working to deliver a high value tender framework Supporting the day to day to tender activities Managing tender documents which align with the agreed strategy Developing tender criteria which support the required outcomes Managing the appropriate assessment criteria with key stakeholders Setting incentivisation targets which support project outcomes though KPI's Enforcing strict tender process and protocols throughout both development, production, and pricing phases Supporting governance needs within a complex project environment Managing the ITT programme elements Utilising COUPA software platform to build, update and manage a tender process Working with the team and key stakeholders to align the ITT outputs and production of final outcome reports Supporting development of the head contract terms and conditions, and associated call off contracts Agreeing and being involved in contract finalisation process Managing queries both during the run up to and throughout the pricing stage, related to both ITT and Contract queries Working within a high security environment Knowledge, Skills & Qualifications Able to manage multiple stakeholders Honest and open in approach Able to work as part of a professional team Experience of Supplier Relationship Management during tender process Experience of commercial terms associated with construction and infrastructure delivery Capable of dealing with ambiguity and change in a tender process Familiar with UK Construction Supply Chain Experience of procuring high value NEC contracts For more information please contact Lauren Morley at JAM Recruitment or click apply.
Aug 13, 2026
Contractor
Senior Buyer Across Preston Sites (Hybrid working 2-3 days per week on site) 53.90 per hour Umbrella Inside IR35 6 Month Contract initially. This is a great opportunity to work within one of the UK's leading Defence organisations based across Preston sites. (Hybrid working 2-3 days per week on site). Core Duties Working to deliver a high value tender framework Supporting the day to day to tender activities Managing tender documents which align with the agreed strategy Developing tender criteria which support the required outcomes Managing the appropriate assessment criteria with key stakeholders Setting incentivisation targets which support project outcomes though KPI's Enforcing strict tender process and protocols throughout both development, production, and pricing phases Supporting governance needs within a complex project environment Managing the ITT programme elements Utilising COUPA software platform to build, update and manage a tender process Working with the team and key stakeholders to align the ITT outputs and production of final outcome reports Supporting development of the head contract terms and conditions, and associated call off contracts Agreeing and being involved in contract finalisation process Managing queries both during the run up to and throughout the pricing stage, related to both ITT and Contract queries Working within a high security environment Knowledge, Skills & Qualifications Able to manage multiple stakeholders Honest and open in approach Able to work as part of a professional team Experience of Supplier Relationship Management during tender process Experience of commercial terms associated with construction and infrastructure delivery Capable of dealing with ambiguity and change in a tender process Familiar with UK Construction Supply Chain Experience of procuring high value NEC contracts For more information please contact Lauren Morley at JAM Recruitment or click apply.
Shape Brows with Expertise Join as a Threading Specialist and Perfect Every Look. Location: Ochilview Mall Superdrug Unit 2, Goosecroft Road, Stirling, Stirlingshire FK8 2EA Hours: 16 hours per week Salary: £13.30 Per Hour The Role! Join our team of skilled therapists who are passionate about delivering exceptional service. In this role, you will provide expert beauty treatments and professional advice to our customers, ensuring they enjoy the best possible in-store experience. Were also extremely proud to work with some of the most trusted and professional beauty brands in the industry, like Beauty by Ellie, Lash Perfect & Studex , all helping us to deliver the very best professional service to our customers! You will be offering the following treatments: Threading, Tinting, Facial & Brow waxing, Cluster Lash extensions and ear piercing.We offer in-house professional training in Threading, Tinting, Waxing, Piercing & Lash extensions. Whats in it for you? At Superdrug, our people are our biggest strength they bring the energy, personality, and passion that make all the difference. We work hard, have fun, and always aim to deliver That Superdrug Feeling to every customer. In return, heres what you can expect from us: Competitive salary that reflects your skills and experience Commission on piercing services 28 days holiday time to relax and recharge Fantastic employee discounts : Up to 30% off at Superdrug for you and a nominated friend Complimentary brow treatments Access to exclusive competitions and giveaways throughout the year (think hampers, Love2Shop vouchers, photoshoot experiences, and team nights out!) Professional in-house training from top brand partners to keep you ahead in this fast developing industry Stream. Instant access to allow you to track your earnings in real-time, access a percentage of your pay as you earn it, learn easy tips for managing your money and save straight from your pay into pots for the future. Enhanced family-friendly benefits including maternity, paternity, shared parental, and adoption leave, plus company sick pay and compassionate support for pregnancy loss About You Were looking for someone who is passionate, professional, and ready to make a difference inevery clients day. Youll thrive in this role if you: Hold a minimum of NVQ Level 2 in Beauty Therapy and/or possess a relevant threading certificationor have 1 year + professional experience in threading. Have a genuine desire to exceed customer expectations through exceptional service. Are confident in engaging with customers , recommending treatments, and upselling products and services. Are truly passionate about all things beauty , keeping up with the latest trends and techniques. For information on how we manage and store your data, please visit: privacy-policy/
Aug 13, 2026
Full time
Shape Brows with Expertise Join as a Threading Specialist and Perfect Every Look. Location: Ochilview Mall Superdrug Unit 2, Goosecroft Road, Stirling, Stirlingshire FK8 2EA Hours: 16 hours per week Salary: £13.30 Per Hour The Role! Join our team of skilled therapists who are passionate about delivering exceptional service. In this role, you will provide expert beauty treatments and professional advice to our customers, ensuring they enjoy the best possible in-store experience. Were also extremely proud to work with some of the most trusted and professional beauty brands in the industry, like Beauty by Ellie, Lash Perfect & Studex , all helping us to deliver the very best professional service to our customers! You will be offering the following treatments: Threading, Tinting, Facial & Brow waxing, Cluster Lash extensions and ear piercing.We offer in-house professional training in Threading, Tinting, Waxing, Piercing & Lash extensions. Whats in it for you? At Superdrug, our people are our biggest strength they bring the energy, personality, and passion that make all the difference. We work hard, have fun, and always aim to deliver That Superdrug Feeling to every customer. In return, heres what you can expect from us: Competitive salary that reflects your skills and experience Commission on piercing services 28 days holiday time to relax and recharge Fantastic employee discounts : Up to 30% off at Superdrug for you and a nominated friend Complimentary brow treatments Access to exclusive competitions and giveaways throughout the year (think hampers, Love2Shop vouchers, photoshoot experiences, and team nights out!) Professional in-house training from top brand partners to keep you ahead in this fast developing industry Stream. Instant access to allow you to track your earnings in real-time, access a percentage of your pay as you earn it, learn easy tips for managing your money and save straight from your pay into pots for the future. Enhanced family-friendly benefits including maternity, paternity, shared parental, and adoption leave, plus company sick pay and compassionate support for pregnancy loss About You Were looking for someone who is passionate, professional, and ready to make a difference inevery clients day. Youll thrive in this role if you: Hold a minimum of NVQ Level 2 in Beauty Therapy and/or possess a relevant threading certificationor have 1 year + professional experience in threading. Have a genuine desire to exceed customer expectations through exceptional service. Are confident in engaging with customers , recommending treatments, and upselling products and services. Are truly passionate about all things beauty , keeping up with the latest trends and techniques. For information on how we manage and store your data, please visit: privacy-policy/
Nationwide Recruitment Service & HR Careers
Newcastle, Staffordshire
Customer Service Advisor Online Marketplaces / Order Support 1-year fixed-term contract Location: Near Stoke-on-Trent (Staffordshire) commutable from Stoke-on-Trent, Kidsgrove, Keele, Newcastle-under-Lyme and surrounding areas Sector: E-commerce, Online Marketplaces, Customer Service, Order Processing Type: Full-time, Permanent UP to £26,000 and excellent benefits to join an established and expanding business. An exciting new role for a customer service and e-commerce professional; an excellent opportunity as our client is expanding its B2C e-commerce and online marketplace operations and is looking for a proactive Customer Service Advisor to deliver a first-class customer experience across its website and major online platforms. If you enjoy problem-solving, supporting customers, and working in a fast-paced digital environment, this role offers stability, variety and long-term progression. What You ll Be Doing Handling customer enquiries across e-commerce marketplaces (company website + Amazon/eBay-style platforms) Responding via telephone, email and webchat Managing customer accounts, updating details and placing manual orders Working closely with 3PL partners to ensure orders are picked, packed and delivered on time Managing returns and liaising with internal Quality and Product teams Investigating delayed or lost deliveries with couriers and logistics partners Identifying recurring issues and suggesting improvements to product listings and website content Collaborating with internal teams (including Marketing) to support campaigns and maintain brand consistency What We re Looking For Strong customer service experience (B2C, retail, call centre or e-commerce ideal) Excellent communication and listening skills Confident and professional telephone manner Strong IT skills and ability to learn new systems quickly Good working knowledge of Microsoft Office , especially spreadsheets Calm under pressure with strong organisation and prioritisation Customer-focused, solutions-driven and able to make sound decisions Location / Commutable From Stoke-on-Trent, Newcastle-under-Lyme, Kidsgrove, Keele, Chesterton, Cross Heath, Knutton, Wolstanton, Silverdale, Porthill, Bradwell, May Bank, Talke, Audley, Alsagers Bank, Baldwins Gate, Betley, Madeley, Woore, Whitmore, Maer, Loggerheads, Newchapel, Harriseahead, Halmer End and surrounding Staffordshire villages.
Aug 13, 2026
Full time
Customer Service Advisor Online Marketplaces / Order Support 1-year fixed-term contract Location: Near Stoke-on-Trent (Staffordshire) commutable from Stoke-on-Trent, Kidsgrove, Keele, Newcastle-under-Lyme and surrounding areas Sector: E-commerce, Online Marketplaces, Customer Service, Order Processing Type: Full-time, Permanent UP to £26,000 and excellent benefits to join an established and expanding business. An exciting new role for a customer service and e-commerce professional; an excellent opportunity as our client is expanding its B2C e-commerce and online marketplace operations and is looking for a proactive Customer Service Advisor to deliver a first-class customer experience across its website and major online platforms. If you enjoy problem-solving, supporting customers, and working in a fast-paced digital environment, this role offers stability, variety and long-term progression. What You ll Be Doing Handling customer enquiries across e-commerce marketplaces (company website + Amazon/eBay-style platforms) Responding via telephone, email and webchat Managing customer accounts, updating details and placing manual orders Working closely with 3PL partners to ensure orders are picked, packed and delivered on time Managing returns and liaising with internal Quality and Product teams Investigating delayed or lost deliveries with couriers and logistics partners Identifying recurring issues and suggesting improvements to product listings and website content Collaborating with internal teams (including Marketing) to support campaigns and maintain brand consistency What We re Looking For Strong customer service experience (B2C, retail, call centre or e-commerce ideal) Excellent communication and listening skills Confident and professional telephone manner Strong IT skills and ability to learn new systems quickly Good working knowledge of Microsoft Office , especially spreadsheets Calm under pressure with strong organisation and prioritisation Customer-focused, solutions-driven and able to make sound decisions Location / Commutable From Stoke-on-Trent, Newcastle-under-Lyme, Kidsgrove, Keele, Chesterton, Cross Heath, Knutton, Wolstanton, Silverdale, Porthill, Bradwell, May Bank, Talke, Audley, Alsagers Bank, Baldwins Gate, Betley, Madeley, Woore, Whitmore, Maer, Loggerheads, Newchapel, Harriseahead, Halmer End and surrounding Staffordshire villages.
CNC Programmer/Setter - Turning Cardiff Outskirts - easily accessible from M4 and most locations £44,000 + Bonus + OT + Medical + EAP + Pension + Life Assurance + Annual salary review Yolk Recruitment is exclusively managing a new CNC Turner opportunity with this long-standing engineering business, a key supplier to a global AAA client base with a strong long-term order book and significant growth plans ahead. This is a Programmer/Setter role, working with a range of machinery on site, primarily with fanuc controls The ideal candidate will be able to programme at the machine from drawings, and use CAM software, though existing skills can be developed. This is what you'll be doing: Programme, set and operate CNC lathes to manufacture high-precision components in line with engineering drawings and required tolerances. Inspect components to ensure they meet drawing tolerances, to the quality required Support the wider production team, maintaining high standards of housekeeping and safety, and providing guidance to colleagues where required. The experience you'll need in this role: Previous experience working in a similar CNC Turning or precision machining role, ideally with 3-5 years' experience. Proven experience programming, setting and operating CNC lathes. Ability to read and interpret engineering drawings, specifications and dimensional tolerances, with strong attention to detail. And this is what you'll get in return: Salary increase after 12 months' service 9 day fortnight - every other Friday off! 25 days' holiday plus bank holidays. 10% company pension Life assurance x4 salary Access to a healthcare cash plan, Employee Assistance Programme and Cycle to Work Scheme. Are you up to the challenge? If you feel you have the skills, experience and passion to be successful in this role apply now! Please note, whilst we do our best to contact all candidates, due to the high number of applications we receive we cannot guarantee this for every role. If you have not heard anything from us within 7 days of applying - then unfortunately you have been unsuccessful. Please keep an eye on our website for more opportunities.
Aug 13, 2026
Full time
CNC Programmer/Setter - Turning Cardiff Outskirts - easily accessible from M4 and most locations £44,000 + Bonus + OT + Medical + EAP + Pension + Life Assurance + Annual salary review Yolk Recruitment is exclusively managing a new CNC Turner opportunity with this long-standing engineering business, a key supplier to a global AAA client base with a strong long-term order book and significant growth plans ahead. This is a Programmer/Setter role, working with a range of machinery on site, primarily with fanuc controls The ideal candidate will be able to programme at the machine from drawings, and use CAM software, though existing skills can be developed. This is what you'll be doing: Programme, set and operate CNC lathes to manufacture high-precision components in line with engineering drawings and required tolerances. Inspect components to ensure they meet drawing tolerances, to the quality required Support the wider production team, maintaining high standards of housekeeping and safety, and providing guidance to colleagues where required. The experience you'll need in this role: Previous experience working in a similar CNC Turning or precision machining role, ideally with 3-5 years' experience. Proven experience programming, setting and operating CNC lathes. Ability to read and interpret engineering drawings, specifications and dimensional tolerances, with strong attention to detail. And this is what you'll get in return: Salary increase after 12 months' service 9 day fortnight - every other Friday off! 25 days' holiday plus bank holidays. 10% company pension Life assurance x4 salary Access to a healthcare cash plan, Employee Assistance Programme and Cycle to Work Scheme. Are you up to the challenge? If you feel you have the skills, experience and passion to be successful in this role apply now! Please note, whilst we do our best to contact all candidates, due to the high number of applications we receive we cannot guarantee this for every role. If you have not heard anything from us within 7 days of applying - then unfortunately you have been unsuccessful. Please keep an eye on our website for more opportunities.
Deliver Beauty, Service, and Style Lead Our Team as a Beauty Studio Manager! Location: Hayes Lombardy Hours: 39hrs Salary: 39k The Role! As a Salon Manager, with a senior stylist background, this role combines hands-on hair expertise with the added responsibility for team and operational leadership in a dynamic Beauty Studio environment. The studio offers a full hair salon service, as well as a wide range of services including brow and lash treatments, manicures, pedicures, lash extensions & spray tanning. Were also extremely proud to work with some of the most trusted and professional beauty brands in the industry, like Beauty by Ellie, Mylee, Studex, Lash Perfect, Schwarzkopf, and Framesi all helping us to deliver the very best professional service to our customers! Whats in it for you? At Superdrug, our people are our biggest strength they bring the energy, personality, and passion that make all the difference. We work hard, have fun, and always aim to deliver That Superdrug Feeling to every customer. In return, heres what you can expect from us: Competitive salary that reflects your skills and experience Commission on piercing services 28 days holiday time to relax and recharge Performance bonus Fantastic employee discounts: Up to 30% off at Superdrug for you and a nominated friend Complimentary beauty treatments Access to exclusive competitions and giveaways throughout the year (think hampers, Love2Shop vouchers, photoshoot experiences, and team nights out!) Professional in-house training from top brand partners to keep you ahead in this fast developing industry Wagestream. Instant access to allow you to track your earnings in real-time, access a percentage of your pay as you earn it, learn easy tips for managing your money and save straight from your pay into pots for the future. Enhanced family-friendly benefits including maternity, paternity, shared parental, and adoption leave, plus company sick pay and compassionate support for pregnancy loss Key Responsibilities: Lead and motivate a team of stylists and beauty specialists to deliver exceptional customer service and uphold brand standards. Manage team performance, schedule rotas, and oversee ongoing training and development to maintain high levels of expertise and professionalism. Ensure all clients are warmly welcomed and leave with "That Superdrug Feeling," handling any queries or complaints with professionalism and care. Promote cross-selling opportunities by encouraging the team to upsell in-store products and highlight the full range of Beauty Studio services. Take responsibility for stock management, including ordering, inventory control, and ensuring sufficient supplies are available to meet customer needs. Deliver outstanding consultations, particularly for colour services, and lead by example in customer engagement, technical service, and professional standards. Join us and be part of a brand where you really matter. What were looking for from you Were looking for a passionate, skilled, and confident leader whos ready to take their beauty career to the next level. Heres what were looking for: NVQ Level 3 in Hairdressing (minimum), with Level 4 desirable A strong background in hairdressing. Proven management experience , with the ability to inspire, lead, and develop a high-performing team Outstanding communication skills confident in dealing with both team members and customers to create a positive, professional environment If you're a natural leader with a love for the hair & beauty industry and a drive to deliver exceptional service, wed love to hear from you now! For information on how we manage and store your data please go privacy-policy/
Aug 13, 2026
Full time
Deliver Beauty, Service, and Style Lead Our Team as a Beauty Studio Manager! Location: Hayes Lombardy Hours: 39hrs Salary: 39k The Role! As a Salon Manager, with a senior stylist background, this role combines hands-on hair expertise with the added responsibility for team and operational leadership in a dynamic Beauty Studio environment. The studio offers a full hair salon service, as well as a wide range of services including brow and lash treatments, manicures, pedicures, lash extensions & spray tanning. Were also extremely proud to work with some of the most trusted and professional beauty brands in the industry, like Beauty by Ellie, Mylee, Studex, Lash Perfect, Schwarzkopf, and Framesi all helping us to deliver the very best professional service to our customers! Whats in it for you? At Superdrug, our people are our biggest strength they bring the energy, personality, and passion that make all the difference. We work hard, have fun, and always aim to deliver That Superdrug Feeling to every customer. In return, heres what you can expect from us: Competitive salary that reflects your skills and experience Commission on piercing services 28 days holiday time to relax and recharge Performance bonus Fantastic employee discounts: Up to 30% off at Superdrug for you and a nominated friend Complimentary beauty treatments Access to exclusive competitions and giveaways throughout the year (think hampers, Love2Shop vouchers, photoshoot experiences, and team nights out!) Professional in-house training from top brand partners to keep you ahead in this fast developing industry Wagestream. Instant access to allow you to track your earnings in real-time, access a percentage of your pay as you earn it, learn easy tips for managing your money and save straight from your pay into pots for the future. Enhanced family-friendly benefits including maternity, paternity, shared parental, and adoption leave, plus company sick pay and compassionate support for pregnancy loss Key Responsibilities: Lead and motivate a team of stylists and beauty specialists to deliver exceptional customer service and uphold brand standards. Manage team performance, schedule rotas, and oversee ongoing training and development to maintain high levels of expertise and professionalism. Ensure all clients are warmly welcomed and leave with "That Superdrug Feeling," handling any queries or complaints with professionalism and care. Promote cross-selling opportunities by encouraging the team to upsell in-store products and highlight the full range of Beauty Studio services. Take responsibility for stock management, including ordering, inventory control, and ensuring sufficient supplies are available to meet customer needs. Deliver outstanding consultations, particularly for colour services, and lead by example in customer engagement, technical service, and professional standards. Join us and be part of a brand where you really matter. What were looking for from you Were looking for a passionate, skilled, and confident leader whos ready to take their beauty career to the next level. Heres what were looking for: NVQ Level 3 in Hairdressing (minimum), with Level 4 desirable A strong background in hairdressing. Proven management experience , with the ability to inspire, lead, and develop a high-performing team Outstanding communication skills confident in dealing with both team members and customers to create a positive, professional environment If you're a natural leader with a love for the hair & beauty industry and a drive to deliver exceptional service, wed love to hear from you now! For information on how we manage and store your data please go privacy-policy/
Software Engineer (AWS, Python, C#/C++, CFD/FEA) Oxford - 3-4 days per week in office. £45000 - £68000 + Package. - Must have a Computing/STEM Degree (2:1 or higher). - Can work in their Oxford head office 3-4 days week. - Must have experience with AWS/Distributed Computing and Applied/Mechanical Engineering Your new company You'll be joining a cutting-edge engineering and technology organisation that has grown rapidly in the UK, now pushing into global markets. Formed by world leading experts in science/software the business is redefining how high performance components/instruments are designed. This role would essentially suit someone with a passion for Mechanical Engineering/Physical Modelling with commercial Software Development experience - you must have written production grade code in C#, C++ or Python for application development (not web apps or Embedded) and an interest in pushing Machine Learning over time. Crucially we are looking for experience with AWS Cloud/Distributed Computing to be considered. Your new role In this role you'll be tackling engineering challenges that most organisations simply can't touch and building proprietary software that makes a difference in the world. You will thrive in an environment where new challenges appear daily and innovation is the expectation. Your role will involve developing core modules within the Engineering design platform, and integrating modules into a cloud compute environment for a team that runs Agile. You'll wrap commercial simulation tools, integrate everything into automated workflows and help streamline complex engineering processes through high quality automation. The right person will be motivated and hungry to solve first-of-their-kind challenges. With the rapid expansion and new investment into the company it's an exciting time to be joining with solid progression opportunities. You're also safe in the knowledge the future is bright as their customer list boasts some of the worlds leading tech, automotive, aerospace and engineering brands. What you'll need to succeed We're looking for candidates with a Bachelors, Masters or PhD Degree in a STEM or Computing discipline - ideally from a Russell Group University. We need 2-8 years proficiency working in a commercial Software Engineering role/team using either C#, C++ or Python. Ideally you'll have worked with Vue/Django, JavaScript/Typescript. You should have Distributed Computing experience, ideally in an AWS environment and working with Cloud Architecture to apply for this role. this will be supported by a mix of Kubernetes cluster experience, PostgreSQL and Linux platform background. You'll have a strong knowledge of software design patterns and modern engineering principles and clear communication/interpersonal skills are a must for working closely with internal teams. Experience to help guide the team and confidently push back when needed is essential. Experience in a Mechanical Engineering environment will stand out with some exposure to Computional Fluid Dynamics (CFD) or Finite Element Analysis (FEA). What you'll get in return The company offers 25 days' holiday plus bank holidays, flexible working hours, a pension with a 9% employer contribution, private healthcare covering dental & health screening. There are company share options and a huge collection of local discount schemes including gym membership and there is parking on site. What you need to do now To find out more and to be considered for this position please apply directly, or contact Max Wilcock, Business Director. At Hays Technology, we are shaping the future of recruitment. The rapid adoption of cloud, which is making customer interfaces more engaging and creating a seamless engagement with businesses, means that from the foundation of your organisation up, software developers are critical to success. As the competition for talent grows, we're ready and waiting to help developers really make an impact on organisations, so talk to us today. We are Hays Technology. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Aug 13, 2026
Full time
Software Engineer (AWS, Python, C#/C++, CFD/FEA) Oxford - 3-4 days per week in office. £45000 - £68000 + Package. - Must have a Computing/STEM Degree (2:1 or higher). - Can work in their Oxford head office 3-4 days week. - Must have experience with AWS/Distributed Computing and Applied/Mechanical Engineering Your new company You'll be joining a cutting-edge engineering and technology organisation that has grown rapidly in the UK, now pushing into global markets. Formed by world leading experts in science/software the business is redefining how high performance components/instruments are designed. This role would essentially suit someone with a passion for Mechanical Engineering/Physical Modelling with commercial Software Development experience - you must have written production grade code in C#, C++ or Python for application development (not web apps or Embedded) and an interest in pushing Machine Learning over time. Crucially we are looking for experience with AWS Cloud/Distributed Computing to be considered. Your new role In this role you'll be tackling engineering challenges that most organisations simply can't touch and building proprietary software that makes a difference in the world. You will thrive in an environment where new challenges appear daily and innovation is the expectation. Your role will involve developing core modules within the Engineering design platform, and integrating modules into a cloud compute environment for a team that runs Agile. You'll wrap commercial simulation tools, integrate everything into automated workflows and help streamline complex engineering processes through high quality automation. The right person will be motivated and hungry to solve first-of-their-kind challenges. With the rapid expansion and new investment into the company it's an exciting time to be joining with solid progression opportunities. You're also safe in the knowledge the future is bright as their customer list boasts some of the worlds leading tech, automotive, aerospace and engineering brands. What you'll need to succeed We're looking for candidates with a Bachelors, Masters or PhD Degree in a STEM or Computing discipline - ideally from a Russell Group University. We need 2-8 years proficiency working in a commercial Software Engineering role/team using either C#, C++ or Python. Ideally you'll have worked with Vue/Django, JavaScript/Typescript. You should have Distributed Computing experience, ideally in an AWS environment and working with Cloud Architecture to apply for this role. this will be supported by a mix of Kubernetes cluster experience, PostgreSQL and Linux platform background. You'll have a strong knowledge of software design patterns and modern engineering principles and clear communication/interpersonal skills are a must for working closely with internal teams. Experience to help guide the team and confidently push back when needed is essential. Experience in a Mechanical Engineering environment will stand out with some exposure to Computional Fluid Dynamics (CFD) or Finite Element Analysis (FEA). What you'll get in return The company offers 25 days' holiday plus bank holidays, flexible working hours, a pension with a 9% employer contribution, private healthcare covering dental & health screening. There are company share options and a huge collection of local discount schemes including gym membership and there is parking on site. What you need to do now To find out more and to be considered for this position please apply directly, or contact Max Wilcock, Business Director. At Hays Technology, we are shaping the future of recruitment. The rapid adoption of cloud, which is making customer interfaces more engaging and creating a seamless engagement with businesses, means that from the foundation of your organisation up, software developers are critical to success. As the competition for talent grows, we're ready and waiting to help developers really make an impact on organisations, so talk to us today. We are Hays Technology. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.