Customer Liaison Officer Location: Harrow Contract: Full-Time Permanent Hours: Monday to Thursday: 8:00am 5:00pm Friday: 8:00am 4:30pm About Our Client Our client is a leading provider of residential retrofit, refurbishment, and decarbonisation solutions, delivering large-scale energy efficiency programmes across social housing, private residential, and mixed-tenure developments. With a strong portfolio of retrofit and sustainability projects, they are committed to improving the quality, comfort, and energy performance of homes while supporting communities through initiatives that reduce fuel poverty, lower carbon emissions, and contribute towards the UK's Net Zero targets. Due to continued growth, our client is seeking an experienced Tenant Liaison Officer to join their team in Buckinghamshire. Overview of the Role As a Tenant Liaison Officer, you will play a key role in managing the resident journey throughout planned refurbishment and retrofit projects. Acting as the main point of contact for residents, you will ensure clear communication, minimise disruption, and deliver an excellent customer experience before, during, and after works are completed. Working closely with site teams, clients, subcontractors, and local stakeholders, you will help ensure projects are delivered efficiently while maintaining high levels of resident satisfaction. Key Responsibilities Provide consultation and support to residents before, during, and after works are completed. Build positive relationships with residents to ensure an excellent customer experience throughout the project lifecycle. Identify vulnerable residents and any additional support requirements, ensuring appropriate measures are implemented. Maintain resident information securely in accordance with GDPR and data protection requirements. Respond promptly and professionally to resident enquiries, concerns, and complaints. Manage the resident engagement process in line with client and project requirements. Develop strong working relationships with residents, clients, subcontractors, site teams, community representatives, and customer care teams. Organise and attend resident consultation events, information sessions, and one-to-one meetings. Carry out resident inductions, including explaining the programme of works, conducting property condition surveys, and recording photographic evidence where required. Complete resident profiling to support effective project planning and communication. Coordinate access arrangements and schedule appointments with residents. Prepare and distribute resident communication packs for new projects. Support social value initiatives by identifying and participating in community engagement activities and local events. Skills & Experience Essential Minimum one year's experience in a customer-facing role within the construction, housing, property maintenance, refurbishment, or retrofit sector. Full UK Driving Licence. GCSEs (or equivalent) including English and Maths. Excellent organisational skills with the ability to manage a varied workload. Strong customer service and communication skills. Good understanding of construction site health and safety practices. Ability to build positive relationships with residents and stakeholders at all levels. Desirable Experience working within social housing, planned maintenance, refurbishment, or energy efficiency programmes. Knowledge of retrofit or decarbonisation projects. Experience supporting community engagement or social value initiatives. What's on Offer Competitive salary with car allowance. Enhanced pension contributions. Healthcare cash plan. Enhanced maternity benefits. Employee Assistance Programme. Ongoing training and continuous professional development opportunities. Excellent career progression within a growing organisation. Our client is an equal opportunities employer and welcomes applications from all suitably qualified candidates, regardless of age, disability, gender, race, religion or belief, sexual orientation, marital status, or any other protected characteristic.
Aug 13, 2026
Full time
Customer Liaison Officer Location: Harrow Contract: Full-Time Permanent Hours: Monday to Thursday: 8:00am 5:00pm Friday: 8:00am 4:30pm About Our Client Our client is a leading provider of residential retrofit, refurbishment, and decarbonisation solutions, delivering large-scale energy efficiency programmes across social housing, private residential, and mixed-tenure developments. With a strong portfolio of retrofit and sustainability projects, they are committed to improving the quality, comfort, and energy performance of homes while supporting communities through initiatives that reduce fuel poverty, lower carbon emissions, and contribute towards the UK's Net Zero targets. Due to continued growth, our client is seeking an experienced Tenant Liaison Officer to join their team in Buckinghamshire. Overview of the Role As a Tenant Liaison Officer, you will play a key role in managing the resident journey throughout planned refurbishment and retrofit projects. Acting as the main point of contact for residents, you will ensure clear communication, minimise disruption, and deliver an excellent customer experience before, during, and after works are completed. Working closely with site teams, clients, subcontractors, and local stakeholders, you will help ensure projects are delivered efficiently while maintaining high levels of resident satisfaction. Key Responsibilities Provide consultation and support to residents before, during, and after works are completed. Build positive relationships with residents to ensure an excellent customer experience throughout the project lifecycle. Identify vulnerable residents and any additional support requirements, ensuring appropriate measures are implemented. Maintain resident information securely in accordance with GDPR and data protection requirements. Respond promptly and professionally to resident enquiries, concerns, and complaints. Manage the resident engagement process in line with client and project requirements. Develop strong working relationships with residents, clients, subcontractors, site teams, community representatives, and customer care teams. Organise and attend resident consultation events, information sessions, and one-to-one meetings. Carry out resident inductions, including explaining the programme of works, conducting property condition surveys, and recording photographic evidence where required. Complete resident profiling to support effective project planning and communication. Coordinate access arrangements and schedule appointments with residents. Prepare and distribute resident communication packs for new projects. Support social value initiatives by identifying and participating in community engagement activities and local events. Skills & Experience Essential Minimum one year's experience in a customer-facing role within the construction, housing, property maintenance, refurbishment, or retrofit sector. Full UK Driving Licence. GCSEs (or equivalent) including English and Maths. Excellent organisational skills with the ability to manage a varied workload. Strong customer service and communication skills. Good understanding of construction site health and safety practices. Ability to build positive relationships with residents and stakeholders at all levels. Desirable Experience working within social housing, planned maintenance, refurbishment, or energy efficiency programmes. Knowledge of retrofit or decarbonisation projects. Experience supporting community engagement or social value initiatives. What's on Offer Competitive salary with car allowance. Enhanced pension contributions. Healthcare cash plan. Enhanced maternity benefits. Employee Assistance Programme. Ongoing training and continuous professional development opportunities. Excellent career progression within a growing organisation. Our client is an equal opportunities employer and welcomes applications from all suitably qualified candidates, regardless of age, disability, gender, race, religion or belief, sexual orientation, marital status, or any other protected characteristic.
Be all you can be with Hamberley At Hamberley, we believe that our residents deserve something 'Extra Special, Every Day' and we're seeking a Maintenance Officer to help us achieve our goals. Joining us at Verwood House, our luxury care home that provides residential, dementia, and nursing care for older people, you'll be part of a team that is genuinely passionate about the health and well-being of our residents. Reporting to the Maintenance Officer, the maintenance team makes sure that we have a clean and well-maintained environment so that residents feel at home and staff can do their jobs well. We offer our colleagues A competitive salary and benefits package 4 weeks holiday plus Bank Holidays Quality-linked bonus scheme - A performance bonus tied to our CQC/CI quality rating, rewarding you for helping us deliver outstanding care. Workplace pension for your future security A true team culture - A collaborative, encouraging working environment where kindness, respect, and professional pride are at the heart of everything we do Excellent training and career development opportunities Employee Assistance Programme, occupational health and wellbeing support services Everyday saving perks - Access to a wide range of retail discounts and savings Free on-site parking Rewarding connections - Refer a Friend bonus - earn up to £750 per successful referral because great people know great people. What you'll be doing Ensure the home and grounds are kept in a good state of repair and residents have access to all appropriate areas Compliance with Health and Safety legislation throughout the home, including reporting of H&S incidents Carry out day to day repairs and some refurbishment activity to maintain standards in the care home Actively engage with staff, relatives and families as part of the care home team and regularly engage with residents Ensuring that regular safety checks and servicing is carried out on all equipment and accurate records are kept. Having excellent communication with the Home Manager and also the Residents Could you be part of our team? About You: Proven experience in maintenance and repair work Strong troubleshooting and problem-solving skills Ability to operate hand and power tools safely and effectively Excellent communication and teamwork abilities Able to demonstrate Health and Safety awareness through discussion To share our values and demonstrate them at all times "Can-Do" flexible team worker, problem fixer, passion for what they do, ability to manage diverse and demanding workload, think out of the box, open to doing things differently If this sounds like you and you're looking for a fulfilling role that makes a genuine impact in the lives of others, this rewarding career is for you. Due to the high level of interest we anticipate for this role, we may close this advert earlier than the stated closing date to manage applications effectively. If you're interested in joining us at Hamberley, we encourage you to apply as soon as possible. About Verwood House Verwood House is a luxurious care home in Verwood, Dorset, part of the award-winning Hamberley Care Homes - offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house - where we screen classic films - to the on-site luxury spa - offering hairdressing, manicures and relaxing therapies - everything has been designed and finished with the care and attention you would expect from a 5-star hotel. Hamberley People We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of something special. Be part of Hamberley.
Aug 13, 2026
Full time
Be all you can be with Hamberley At Hamberley, we believe that our residents deserve something 'Extra Special, Every Day' and we're seeking a Maintenance Officer to help us achieve our goals. Joining us at Verwood House, our luxury care home that provides residential, dementia, and nursing care for older people, you'll be part of a team that is genuinely passionate about the health and well-being of our residents. Reporting to the Maintenance Officer, the maintenance team makes sure that we have a clean and well-maintained environment so that residents feel at home and staff can do their jobs well. We offer our colleagues A competitive salary and benefits package 4 weeks holiday plus Bank Holidays Quality-linked bonus scheme - A performance bonus tied to our CQC/CI quality rating, rewarding you for helping us deliver outstanding care. Workplace pension for your future security A true team culture - A collaborative, encouraging working environment where kindness, respect, and professional pride are at the heart of everything we do Excellent training and career development opportunities Employee Assistance Programme, occupational health and wellbeing support services Everyday saving perks - Access to a wide range of retail discounts and savings Free on-site parking Rewarding connections - Refer a Friend bonus - earn up to £750 per successful referral because great people know great people. What you'll be doing Ensure the home and grounds are kept in a good state of repair and residents have access to all appropriate areas Compliance with Health and Safety legislation throughout the home, including reporting of H&S incidents Carry out day to day repairs and some refurbishment activity to maintain standards in the care home Actively engage with staff, relatives and families as part of the care home team and regularly engage with residents Ensuring that regular safety checks and servicing is carried out on all equipment and accurate records are kept. Having excellent communication with the Home Manager and also the Residents Could you be part of our team? About You: Proven experience in maintenance and repair work Strong troubleshooting and problem-solving skills Ability to operate hand and power tools safely and effectively Excellent communication and teamwork abilities Able to demonstrate Health and Safety awareness through discussion To share our values and demonstrate them at all times "Can-Do" flexible team worker, problem fixer, passion for what they do, ability to manage diverse and demanding workload, think out of the box, open to doing things differently If this sounds like you and you're looking for a fulfilling role that makes a genuine impact in the lives of others, this rewarding career is for you. Due to the high level of interest we anticipate for this role, we may close this advert earlier than the stated closing date to manage applications effectively. If you're interested in joining us at Hamberley, we encourage you to apply as soon as possible. About Verwood House Verwood House is a luxurious care home in Verwood, Dorset, part of the award-winning Hamberley Care Homes - offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house - where we screen classic films - to the on-site luxury spa - offering hairdressing, manicures and relaxing therapies - everything has been designed and finished with the care and attention you would expect from a 5-star hotel. Hamberley People We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of something special. Be part of Hamberley.
Are you highly organised, detail-oriented and passionate about keeping business operations running smoothly? Do you thrive in a varied role where administration, compliance, governance and business support come together to make a real difference? If you're looking for a position where your skills can have a direct impact on business success, this could be your PERFECT role! JOB TITLE: Operations Coordinator COMPANY: Digital CONTRACT : Permanent HOURS: 9am - 5pm Monday to Friday START : ASAP SALARY: 27,000 - 30,000pa LOCATION: Remote, with an office in Southampton CULTURE: Family feel, close-knit culture THE ROLE: Provide comprehensive administrative support to the Operations Director, managing tasks, schedules, reports, and business activities. Maintain accurate records, trackers, spreadsheets, action logs, and organised electronic filing systems. Prepare, format, edit, and quality-check business documents, reports, templates, forms, and PDFs. Monitor deadlines, outstanding actions, and reporting requirements, proactively following up with relevant stakeholders. Support the administration and maintenance of governance, compliance, and ISO 9001 quality management systems. Ensure policies, procedures, records, and controlled documents are reviewed, updated, and compliant with audit requirements. Assist with tender submissions, supplier applications, and bid documentation, ensuring accuracy and timely completion. Maintain accreditation, insurance, and compliance records across customer, supplier, and industry portals, tracking renewals and requirements. Leverage approved AI and digital tools to improve administrative efficiency, document preparation, research, and business processes while validating outputs. Provide wider operational support through meeting coordination, stakeholder communications, client reporting, continuous improvement initiatives, and other administrative duties as required. EXPERIENCE: Ideally 2-5 years' experience in an administrative, business support, operations, or coordination role. Strong organisational skills with the ability to manage multiple priorities and deadlines effectively. Excellent attention to detail and a proactive approach to maintaining accuracy and quality. Proficient in Microsoft Word, including the creation, formatting, and management of professional business documents and templates. Contact our team today to hear more about this or other opportunities. Office Angels South Coast Team - (phone number removed) or email your CV to (url removed). Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Aug 13, 2026
Full time
Are you highly organised, detail-oriented and passionate about keeping business operations running smoothly? Do you thrive in a varied role where administration, compliance, governance and business support come together to make a real difference? If you're looking for a position where your skills can have a direct impact on business success, this could be your PERFECT role! JOB TITLE: Operations Coordinator COMPANY: Digital CONTRACT : Permanent HOURS: 9am - 5pm Monday to Friday START : ASAP SALARY: 27,000 - 30,000pa LOCATION: Remote, with an office in Southampton CULTURE: Family feel, close-knit culture THE ROLE: Provide comprehensive administrative support to the Operations Director, managing tasks, schedules, reports, and business activities. Maintain accurate records, trackers, spreadsheets, action logs, and organised electronic filing systems. Prepare, format, edit, and quality-check business documents, reports, templates, forms, and PDFs. Monitor deadlines, outstanding actions, and reporting requirements, proactively following up with relevant stakeholders. Support the administration and maintenance of governance, compliance, and ISO 9001 quality management systems. Ensure policies, procedures, records, and controlled documents are reviewed, updated, and compliant with audit requirements. Assist with tender submissions, supplier applications, and bid documentation, ensuring accuracy and timely completion. Maintain accreditation, insurance, and compliance records across customer, supplier, and industry portals, tracking renewals and requirements. Leverage approved AI and digital tools to improve administrative efficiency, document preparation, research, and business processes while validating outputs. Provide wider operational support through meeting coordination, stakeholder communications, client reporting, continuous improvement initiatives, and other administrative duties as required. EXPERIENCE: Ideally 2-5 years' experience in an administrative, business support, operations, or coordination role. Strong organisational skills with the ability to manage multiple priorities and deadlines effectively. Excellent attention to detail and a proactive approach to maintaining accuracy and quality. Proficient in Microsoft Word, including the creation, formatting, and management of professional business documents and templates. Contact our team today to hear more about this or other opportunities. Office Angels South Coast Team - (phone number removed) or email your CV to (url removed). Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Prospero Teaching has been successfully placing teaching and support staff for over 20 years. Our network of schools, academies, and nurseries spans the UK and international markets. Our educational services are available in a wide range of educational settings; EYFS, Primary, Secondary, Further Education, SEN, and PRUs. Join a team that is passionate about education and committed to making a difference in the lives of students and teachers alike. The Role: Prospero are seeking an Compliance Officer for our fast-expanding education recruitment office in Leeds. As a Compliance Officer, your primary role will be to conduct documentation, safeguarding and vetting checks for Teachers, Tutors and Support Staff across South Wales. This includes: Right to Work & Identity checks DBS, safeguarding & disqualification checks Experience, training and qualification checks Employment history, reference, qualification and prohibition checks Day to day duties will also include: Chasing candidates and Consultants for outstanding documentation - including both verbally and via email. Answering any questions from Consultants - with a continued focus on raising the general level of safeguarding and compliance knowledge across all teams. Highlighting or escalating areas of concern including those that may pose a safeguarding risk. Liaison with professional bodies, Local Authorities, Schools and candidate referees. Data input and database maintenance. Weekly reports to Management. Ensuring branch compliance with all legislation, sector changes and company policies/procedures, as implemented by Head of Compliance & Safeguarding Requirements: We are a fast-paced business therefore we are looking to recruit an individual who is: Self-motivated Proactive Willing to go above and beyond Committed to the safety and welfare of Children and Adults at Risk A team player Professional Enthusiastic Personable, confident and able to build relationships Excellent at time management Meticulous Confident in their written and oral communication skills Experience Experience working within the Education compliance sector desirable however not essential. Safeguarding trained desirable however not essential. Excellent knowledge of IT software (for example - word, excel) and CRM systems if applicable. What We Offer: At Prospero, we offer a supportive and progressive environment where you can build a career and thrive. We are committed to supporting and rewarding our employees, so we offer a competitive salary and benefits package, including: Opportunity to train as a Designated Safeguarding Officer Career development plan Weekly, monthly, and yearly incentives Full training with industry leaders Market-leading commission The opportunity to make a significant impact and shape the future of the company. Ready to join our mission and help us become the recruitment and training agency of choice? Apply now and become a part of the Prospero family. IND-INT
Aug 13, 2026
Full time
Prospero Teaching has been successfully placing teaching and support staff for over 20 years. Our network of schools, academies, and nurseries spans the UK and international markets. Our educational services are available in a wide range of educational settings; EYFS, Primary, Secondary, Further Education, SEN, and PRUs. Join a team that is passionate about education and committed to making a difference in the lives of students and teachers alike. The Role: Prospero are seeking an Compliance Officer for our fast-expanding education recruitment office in Leeds. As a Compliance Officer, your primary role will be to conduct documentation, safeguarding and vetting checks for Teachers, Tutors and Support Staff across South Wales. This includes: Right to Work & Identity checks DBS, safeguarding & disqualification checks Experience, training and qualification checks Employment history, reference, qualification and prohibition checks Day to day duties will also include: Chasing candidates and Consultants for outstanding documentation - including both verbally and via email. Answering any questions from Consultants - with a continued focus on raising the general level of safeguarding and compliance knowledge across all teams. Highlighting or escalating areas of concern including those that may pose a safeguarding risk. Liaison with professional bodies, Local Authorities, Schools and candidate referees. Data input and database maintenance. Weekly reports to Management. Ensuring branch compliance with all legislation, sector changes and company policies/procedures, as implemented by Head of Compliance & Safeguarding Requirements: We are a fast-paced business therefore we are looking to recruit an individual who is: Self-motivated Proactive Willing to go above and beyond Committed to the safety and welfare of Children and Adults at Risk A team player Professional Enthusiastic Personable, confident and able to build relationships Excellent at time management Meticulous Confident in their written and oral communication skills Experience Experience working within the Education compliance sector desirable however not essential. Safeguarding trained desirable however not essential. Excellent knowledge of IT software (for example - word, excel) and CRM systems if applicable. What We Offer: At Prospero, we offer a supportive and progressive environment where you can build a career and thrive. We are committed to supporting and rewarding our employees, so we offer a competitive salary and benefits package, including: Opportunity to train as a Designated Safeguarding Officer Career development plan Weekly, monthly, and yearly incentives Full training with industry leaders Market-leading commission The opportunity to make a significant impact and shape the future of the company. Ready to join our mission and help us become the recruitment and training agency of choice? Apply now and become a part of the Prospero family. IND-INT
Purpose of the Job To be part of the maintenance and repairs team responsible for the responsive repairs functions for a portfolio of approximately 5,000 social housing units, including estate environs and liabilities to leaseholders. The role involves assisting with investigations and identification of defects and remedial works to properties. The role will also oversee the progress of repairs projects being carried out by contractors. 1. Undertake inspections and surveys following requests for repairs, including visits to tenanted properties to undertake surveys or to enable accurate programmes of work to be planned. 2. Provide specific advice with regards to, technical defects, damp, specification work, estimates and labour requirements and health & safety relating to project work. 3. Carry out any necessary contract documentation, correspondence and measurement/re-measurement as directed. Update repairs histories as required, maintain records of work undertaken and ensure that proper information is recorded and available for others to use. 4. Be responsible for the preparation and submission of survey reports and estimates and ordering of works, ensuring good value and commercial feasibility have been considered. 5.Engage specialist services and contractors in line with the procurement rules. 6. Support the Area Manager in monitoring and overseeing progress of works being carried out by contractors or DLO and undertake post inspections to ensure the work is to a good standard and is compliant with H&S and statutory regulations to ensure inconvenience to residents is kept to a minimum.
Aug 13, 2026
Seasonal
Purpose of the Job To be part of the maintenance and repairs team responsible for the responsive repairs functions for a portfolio of approximately 5,000 social housing units, including estate environs and liabilities to leaseholders. The role involves assisting with investigations and identification of defects and remedial works to properties. The role will also oversee the progress of repairs projects being carried out by contractors. 1. Undertake inspections and surveys following requests for repairs, including visits to tenanted properties to undertake surveys or to enable accurate programmes of work to be planned. 2. Provide specific advice with regards to, technical defects, damp, specification work, estimates and labour requirements and health & safety relating to project work. 3. Carry out any necessary contract documentation, correspondence and measurement/re-measurement as directed. Update repairs histories as required, maintain records of work undertaken and ensure that proper information is recorded and available for others to use. 4. Be responsible for the preparation and submission of survey reports and estimates and ordering of works, ensuring good value and commercial feasibility have been considered. 5.Engage specialist services and contractors in line with the procurement rules. 6. Support the Area Manager in monitoring and overseeing progress of works being carried out by contractors or DLO and undertake post inspections to ensure the work is to a good standard and is compliant with H&S and statutory regulations to ensure inconvenience to residents is kept to a minimum.
Registration Officer Location: Birmingham - Hybrid Contract: Permanent Hours: Full-time Salary: £25,177 - £29,620 paIf you offer experience of maintaining records and databases, this is an exciting opportunity to play a crucial role in ensuring the ongoing maintenance of the GDC's dental register.This is your chance to build on your own skills and experience and make a worthwhile contribution to our work. Your key responsibilities will include: - Registering qualified dentists and dental care professionals by assessing all UK-qualified applications, ensuring all evidence provided meets the criteria for registration- Restoring dental professionals to the register- Providing advice, assistance and guidance to newly graduated and returning dentists and dental care professionals on the requirements for registration and restoration with the GDC- Processing and reconciling payments for applicants for registration and restoration About you: You will need to have: - Knowledge of database and record maintenance- The ability to use the full suite of Microsoft Office applications- Experience of working to tight deadlines under pressure, requiring the ability to multitask and plan and organise a varied and diverse workload and prioritise accordingly- Good communication skills both written and verbal- The ability to work well in a team and individually with a proactive and reliable approach to work About us: Our primary purpose is to protect patient safety and maintain public confidence in dental services. To achieve this, we register qualified dental professionals, set standards for the dental team, investigate complaints about dental professionals' fitness to practise, and work to ensure the quality of dental education. Our work matters and so do our people. We are committed to providing a working environment that embraces and values diversity and inclusion by recruiting and strengthening our teams with team members from different backgrounds, life experiences and viewpoints. Equality and diversity are not just words; they are what makes our teams strong and able to deliver. We want to be champions of diversity and to have a sense of belonging in the workplace, where everybody has the chance to contribute and to share what is important to them. Benefits The GDC is committed to creating a diverse and inclusive workplace that provides an environment that reflects our values and culture and allows employees to flourish.To support this, we offer a range of family-friendly, inclusive employment policies, including flexible working arrangements from day one and employee networks that aid growth and development.Some of our benefits include:- 27 days' holiday (plus statutory) - rising to 30 days after 2 years' service- Flexi-time scheme- Employer pension contributions up to 10%- Buy/Sell annual leave- Enhanced Maternity, Paternity and Adoption leave from 1 year's service- Life assurance, income protection plan and enhanced sick leave policy- Staff discounts, including eye care contributions and discounted gym membershipWe encourage and support the recruitment, retention, and career development of people from as wide a range as possible of ethnic, cultural and social backgrounds. How to apply As part of your supporting statement, please provide examples of your work experience that align to the role and person criteria above and in the attached job description, using the STAR format. For further details about the role and to apply, please click the apply button. Closing date: 23:59 on 12 August 2026 In-person interviews: w/c 17 August 2026 Please note that we reserve the right to bring this recruitment campaign to an end without notice. Applications will be assessed on an ongoing basis, and we encourage all interested candidates to apply as soon as possible. Please, no agencies unless instructed otherwise.
Aug 13, 2026
Full time
Registration Officer Location: Birmingham - Hybrid Contract: Permanent Hours: Full-time Salary: £25,177 - £29,620 paIf you offer experience of maintaining records and databases, this is an exciting opportunity to play a crucial role in ensuring the ongoing maintenance of the GDC's dental register.This is your chance to build on your own skills and experience and make a worthwhile contribution to our work. Your key responsibilities will include: - Registering qualified dentists and dental care professionals by assessing all UK-qualified applications, ensuring all evidence provided meets the criteria for registration- Restoring dental professionals to the register- Providing advice, assistance and guidance to newly graduated and returning dentists and dental care professionals on the requirements for registration and restoration with the GDC- Processing and reconciling payments for applicants for registration and restoration About you: You will need to have: - Knowledge of database and record maintenance- The ability to use the full suite of Microsoft Office applications- Experience of working to tight deadlines under pressure, requiring the ability to multitask and plan and organise a varied and diverse workload and prioritise accordingly- Good communication skills both written and verbal- The ability to work well in a team and individually with a proactive and reliable approach to work About us: Our primary purpose is to protect patient safety and maintain public confidence in dental services. To achieve this, we register qualified dental professionals, set standards for the dental team, investigate complaints about dental professionals' fitness to practise, and work to ensure the quality of dental education. Our work matters and so do our people. We are committed to providing a working environment that embraces and values diversity and inclusion by recruiting and strengthening our teams with team members from different backgrounds, life experiences and viewpoints. Equality and diversity are not just words; they are what makes our teams strong and able to deliver. We want to be champions of diversity and to have a sense of belonging in the workplace, where everybody has the chance to contribute and to share what is important to them. Benefits The GDC is committed to creating a diverse and inclusive workplace that provides an environment that reflects our values and culture and allows employees to flourish.To support this, we offer a range of family-friendly, inclusive employment policies, including flexible working arrangements from day one and employee networks that aid growth and development.Some of our benefits include:- 27 days' holiday (plus statutory) - rising to 30 days after 2 years' service- Flexi-time scheme- Employer pension contributions up to 10%- Buy/Sell annual leave- Enhanced Maternity, Paternity and Adoption leave from 1 year's service- Life assurance, income protection plan and enhanced sick leave policy- Staff discounts, including eye care contributions and discounted gym membershipWe encourage and support the recruitment, retention, and career development of people from as wide a range as possible of ethnic, cultural and social backgrounds. How to apply As part of your supporting statement, please provide examples of your work experience that align to the role and person criteria above and in the attached job description, using the STAR format. For further details about the role and to apply, please click the apply button. Closing date: 23:59 on 12 August 2026 In-person interviews: w/c 17 August 2026 Please note that we reserve the right to bring this recruitment campaign to an end without notice. Applications will be assessed on an ongoing basis, and we encourage all interested candidates to apply as soon as possible. Please, no agencies unless instructed otherwise.
HSEQ OFFICER 35,000 - 45,000 per annum + Company Vehicle Hybrid UK-Wide 2-3 Days On Site Per Week Construction & Utilities The Opportunity An excellent opportunity has arisen for an experienced HSEQ Officer to join a growing construction and utilities business. This is a hybrid, UK-wide role and the successful candidate can be based anywhere in the UK, with travel to project sites typically required 2-3 days per week. A company vehicle is provided as part of the package. The role will support the safe, compliant and environmentally responsible delivery of electrical and civil works. Experience within high-voltage (HV) environments would be preferred; however, candidates with strong low-voltage (LV) electrical experience will also be considered. Working closely with operational teams, contractors and key stakeholders, you will promote a positive safety culture, provide practical HSEQ guidance, monitor compliance with relevant legislation and company procedures, and support continuous improvement across projects. Key Responsibilities Manage the application and ongoing maintenance of required industry accreditations, including NERS-related requirements. Maintain employee and relevant subcontractor competency matrices. Manage supplier and subcontractor pre-qualification processes (PQQs) and assist with client PQQ applications. Attend site meetings and contribute to health, safety, environmental and quality discussions. Conduct site safety walks and audits, review risk assessments and ensure appropriate control measures are implemented and monitored. Provide practical HSEQ advice and support to project teams to help achieve project objectives safely and compliantly. Coordinate mandatory and technical training for employees. Ensure appropriate contractor safety management arrangements are established and maintained. Prepare, review and monitor project documentation including RAMS, permits to work, lifting plans, COSHH assessments and emergency plans. Promote environmental awareness and reinforce safe working practices across employees, subcontractors and site visitors. Monitor environmental and quality requirements across projects. Investigate, formally record and report accidents, incidents, near misses and NCRs across the wider business. Coordinate the authorisation process in line with LRQA expectations. Essential Experience & Qualifications NERS qualification / relevant NERS accreditation experience. SMSTS or equivalent qualification. NEBOSH General Certificate or equivalent level qualification. Knowledge and practical experience of CDM Regulations 2015. Previous experience within utilities and/or construction environments. Electrical sector experience, ideally within high-voltage (HV) environments; strong low-voltage (LV) experience will also be considered. Strong analytical, communication, report-writing, planning and organisational skills. Competent user of Microsoft Office and Google applications. Full UK driving licence. Desirable High-voltage (HV) electrical project experience. Basic First Aid certificate. Fire Prevention certificate. NEBOSH Construction qualification. Experience implementing HSEQ within a highly technical or complex industrial environment. Knowledge of ISO 9001, ISO 14001 and ISO 45001. Environmental and/or Quality qualification. Understanding of LRQA's Competence Authorisation Process. IOSH membership at Technical level. Salary & Package 35,000 - 45,000 per annum, depending on experience. Company vehicle provided. Hybrid working arrangement. Can be based anywhere in the UK. Travel to project sites typically 2-3 days per week. Further information about the employer will be provided during the recruitment process.
Aug 12, 2026
Full time
HSEQ OFFICER 35,000 - 45,000 per annum + Company Vehicle Hybrid UK-Wide 2-3 Days On Site Per Week Construction & Utilities The Opportunity An excellent opportunity has arisen for an experienced HSEQ Officer to join a growing construction and utilities business. This is a hybrid, UK-wide role and the successful candidate can be based anywhere in the UK, with travel to project sites typically required 2-3 days per week. A company vehicle is provided as part of the package. The role will support the safe, compliant and environmentally responsible delivery of electrical and civil works. Experience within high-voltage (HV) environments would be preferred; however, candidates with strong low-voltage (LV) electrical experience will also be considered. Working closely with operational teams, contractors and key stakeholders, you will promote a positive safety culture, provide practical HSEQ guidance, monitor compliance with relevant legislation and company procedures, and support continuous improvement across projects. Key Responsibilities Manage the application and ongoing maintenance of required industry accreditations, including NERS-related requirements. Maintain employee and relevant subcontractor competency matrices. Manage supplier and subcontractor pre-qualification processes (PQQs) and assist with client PQQ applications. Attend site meetings and contribute to health, safety, environmental and quality discussions. Conduct site safety walks and audits, review risk assessments and ensure appropriate control measures are implemented and monitored. Provide practical HSEQ advice and support to project teams to help achieve project objectives safely and compliantly. Coordinate mandatory and technical training for employees. Ensure appropriate contractor safety management arrangements are established and maintained. Prepare, review and monitor project documentation including RAMS, permits to work, lifting plans, COSHH assessments and emergency plans. Promote environmental awareness and reinforce safe working practices across employees, subcontractors and site visitors. Monitor environmental and quality requirements across projects. Investigate, formally record and report accidents, incidents, near misses and NCRs across the wider business. Coordinate the authorisation process in line with LRQA expectations. Essential Experience & Qualifications NERS qualification / relevant NERS accreditation experience. SMSTS or equivalent qualification. NEBOSH General Certificate or equivalent level qualification. Knowledge and practical experience of CDM Regulations 2015. Previous experience within utilities and/or construction environments. Electrical sector experience, ideally within high-voltage (HV) environments; strong low-voltage (LV) experience will also be considered. Strong analytical, communication, report-writing, planning and organisational skills. Competent user of Microsoft Office and Google applications. Full UK driving licence. Desirable High-voltage (HV) electrical project experience. Basic First Aid certificate. Fire Prevention certificate. NEBOSH Construction qualification. Experience implementing HSEQ within a highly technical or complex industrial environment. Knowledge of ISO 9001, ISO 14001 and ISO 45001. Environmental and/or Quality qualification. Understanding of LRQA's Competence Authorisation Process. IOSH membership at Technical level. Salary & Package 35,000 - 45,000 per annum, depending on experience. Company vehicle provided. Hybrid working arrangement. Can be based anywhere in the UK. Travel to project sites typically 2-3 days per week. Further information about the employer will be provided during the recruitment process.
We are looking for an experienced Resident Liaison Officer to join a housing and property services team working across the Cheltenham area. As a Resident Liaison Officer , you'll act as the key link between residents, the client and the project team, ensuring residents are kept informed and supported throughout works. What we offer 24 per hour Umbrella Temp-to-perm opportunity for the right candidate Full-time position Work across Cheltenham and surrounding areas Regular site visits and client liaison The role Liaise with residents before, during and after works Attend site visits and communicate with residents and contractors Build positive relationships with residents and clients Keep residents updated on programmes, access and progress Resolve queries and concerns professionally Work closely with the wider project team to ensure smooth delivery This Resident Liaison Officer role is ideal for someone with strong communication skills and experience working within housing, construction, maintenance or property services. If you're an experienced Resident Liaison Officer looking for a new opportunity with the potential to become permanent, send us your updated CV. Location: Cheltenham and surrounding areas Rate: 24 per hour Umbrella (other pay types available) Type: Temporary to Permanent Role: Resident Liaison Officer
Aug 12, 2026
Contractor
We are looking for an experienced Resident Liaison Officer to join a housing and property services team working across the Cheltenham area. As a Resident Liaison Officer , you'll act as the key link between residents, the client and the project team, ensuring residents are kept informed and supported throughout works. What we offer 24 per hour Umbrella Temp-to-perm opportunity for the right candidate Full-time position Work across Cheltenham and surrounding areas Regular site visits and client liaison The role Liaise with residents before, during and after works Attend site visits and communicate with residents and contractors Build positive relationships with residents and clients Keep residents updated on programmes, access and progress Resolve queries and concerns professionally Work closely with the wider project team to ensure smooth delivery This Resident Liaison Officer role is ideal for someone with strong communication skills and experience working within housing, construction, maintenance or property services. If you're an experienced Resident Liaison Officer looking for a new opportunity with the potential to become permanent, send us your updated CV. Location: Cheltenham and surrounding areas Rate: 24 per hour Umbrella (other pay types available) Type: Temporary to Permanent Role: Resident Liaison Officer
Information Security Engineer Ampthill, Bedfordshire, UK £ p/a with BUPA, bonus, 4 day work week Reporting to the EMEA Information Security Officer, the Information Security Engineer will be responsible for the security engineering, accreditation, and lifecycle assurance of classified and sensitive IT systems. The role will support the design, implementation, operation, and continuous improvement of secure IT environments, ensuring compliance with UK Government, MoD, and Lockheed Martin security requirements. The successful candidate will work closely with programme teams, architects, infrastructure engineers, accrediting authorities, and information assurance stakeholders to ensure security is embedded throughout the system lifecycle.Key Responsibilities: Lead the implementation of Secure by Design principles across classified IT systems and projects Provide security engineering expertise throughout the system development and operational lifecycle, ensuring security requirements are identified and implemented from concept through disposal. Conduct security architecture reviews, threat assessments, and technical risk analysis for classified environments. Support the development and maintenance of system security documentation, security architectures, and security operating procedures. Lead and coordinate system accreditation activities for classified and sensitive systems. Develop and maintain accreditation artefacts including Risk Management and Accreditation Documentation Sets (RMADS), Security Cases, Security Management Plans, and supporting evidence. Work with Accreditors, Security Controllers, and customer security representatives to obtain and maintain Authority to Operate (ATO) approvals. Ensure continued compliance with applicable regulatory, contractual, and customer security requirements throughout system operation. Identify, assess, and mitigate cybersecurity risks within classified IT environments. Conduct security assessments, vulnerability reviews, and compliance audits against corporate and government security standards. Support risk treatment planning and remediation activities. Ensure alignment with NCSC, MoD, JSP, NIST, and Lockheed Martin security policies and standards where applicable. Support incident response investigations affecting classified systems. Assist with vulnerability management, patch management, and security monitoring activities. Participate in security reviews and technical investigations to identify root causes and corrective actions. Provide technical guidance to system administrators and engineering teams on security controls and best practices. Collaborate with programme managers, solution architects, IT teams, information assurance practitioners, and customer representatives. Provide security guidance to project teams during system design, implementation, and operational support phases. Support customer and regulatory audits and inspections. Required skills, qualifications and experience Strong understanding of Microsoft Windows Server, Linux operating systems, virtualisation technologies, and enterprise networking. Experience securing classified, air-gapped, or highly regulated IT environments. Knowledge of cloud security principles including AWS, IaaS, and PaaS technologies where applicable. Familiarity with security technologies including endpoint protection, SIEM, vulnerability management, encryption, and identity management solutions Demonstrable experience applying Secure by Design principles in complex IT systems and programmes. Experience conducting security architecture reviews, threat modelling, and risk assessments. Strong understanding of system hardening, security controls implementation, and security testing methodologies. Experience supporting system engineering and security requirements management within regulated environments. Accreditation & ATO Experience Proven experience developing accreditation evidence and security assurance documentation. Experience obtaining and maintaining Authority to Operate (ATO) approvals for classified or regulated systems. Knowledge of UK Government and MoD accreditation processes and assurance frameworks. Experience working directly with accrediting authorities, security controllers, or customer assurance organisations. Excellent written and verbal communication skills. Ability to communicate technical security concepts to both technical and non-technical stakeholders. Strong analytical and problem-solving skills. Ability to work independently while supporting multiple programmes and stakeholders. CISSP, CISM, or equivalent Information Assurance certification. Degree in Cyber Security, Information Security, Computer Science, Engineering, or a related discipline. Experience within Defence, Aerospace, Government, or National Security sectors. Disclaimer: This vacancy is being advertised by Optamor Limited. Optamor is a specialist Recruitment Process Outsourcing provider. We provide a flexible full recruitment solution which takes care of all recruitment requirements from planning to on-boarding. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
Aug 12, 2026
Full time
Information Security Engineer Ampthill, Bedfordshire, UK £ p/a with BUPA, bonus, 4 day work week Reporting to the EMEA Information Security Officer, the Information Security Engineer will be responsible for the security engineering, accreditation, and lifecycle assurance of classified and sensitive IT systems. The role will support the design, implementation, operation, and continuous improvement of secure IT environments, ensuring compliance with UK Government, MoD, and Lockheed Martin security requirements. The successful candidate will work closely with programme teams, architects, infrastructure engineers, accrediting authorities, and information assurance stakeholders to ensure security is embedded throughout the system lifecycle.Key Responsibilities: Lead the implementation of Secure by Design principles across classified IT systems and projects Provide security engineering expertise throughout the system development and operational lifecycle, ensuring security requirements are identified and implemented from concept through disposal. Conduct security architecture reviews, threat assessments, and technical risk analysis for classified environments. Support the development and maintenance of system security documentation, security architectures, and security operating procedures. Lead and coordinate system accreditation activities for classified and sensitive systems. Develop and maintain accreditation artefacts including Risk Management and Accreditation Documentation Sets (RMADS), Security Cases, Security Management Plans, and supporting evidence. Work with Accreditors, Security Controllers, and customer security representatives to obtain and maintain Authority to Operate (ATO) approvals. Ensure continued compliance with applicable regulatory, contractual, and customer security requirements throughout system operation. Identify, assess, and mitigate cybersecurity risks within classified IT environments. Conduct security assessments, vulnerability reviews, and compliance audits against corporate and government security standards. Support risk treatment planning and remediation activities. Ensure alignment with NCSC, MoD, JSP, NIST, and Lockheed Martin security policies and standards where applicable. Support incident response investigations affecting classified systems. Assist with vulnerability management, patch management, and security monitoring activities. Participate in security reviews and technical investigations to identify root causes and corrective actions. Provide technical guidance to system administrators and engineering teams on security controls and best practices. Collaborate with programme managers, solution architects, IT teams, information assurance practitioners, and customer representatives. Provide security guidance to project teams during system design, implementation, and operational support phases. Support customer and regulatory audits and inspections. Required skills, qualifications and experience Strong understanding of Microsoft Windows Server, Linux operating systems, virtualisation technologies, and enterprise networking. Experience securing classified, air-gapped, or highly regulated IT environments. Knowledge of cloud security principles including AWS, IaaS, and PaaS technologies where applicable. Familiarity with security technologies including endpoint protection, SIEM, vulnerability management, encryption, and identity management solutions Demonstrable experience applying Secure by Design principles in complex IT systems and programmes. Experience conducting security architecture reviews, threat modelling, and risk assessments. Strong understanding of system hardening, security controls implementation, and security testing methodologies. Experience supporting system engineering and security requirements management within regulated environments. Accreditation & ATO Experience Proven experience developing accreditation evidence and security assurance documentation. Experience obtaining and maintaining Authority to Operate (ATO) approvals for classified or regulated systems. Knowledge of UK Government and MoD accreditation processes and assurance frameworks. Experience working directly with accrediting authorities, security controllers, or customer assurance organisations. Excellent written and verbal communication skills. Ability to communicate technical security concepts to both technical and non-technical stakeholders. Strong analytical and problem-solving skills. Ability to work independently while supporting multiple programmes and stakeholders. CISSP, CISM, or equivalent Information Assurance certification. Degree in Cyber Security, Information Security, Computer Science, Engineering, or a related discipline. Experience within Defence, Aerospace, Government, or National Security sectors. Disclaimer: This vacancy is being advertised by Optamor Limited. Optamor is a specialist Recruitment Process Outsourcing provider. We provide a flexible full recruitment solution which takes care of all recruitment requirements from planning to on-boarding. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
Data Manager Location: Waltham Forest, East London Salary: Competitive, based on experience Contract Type: Full Time, Temporary/Permanent Hours: Fulltime, Weekdays About the Role We are seeking an ambitious, highly organised and technically skilled Data Manager to lead and develop data systems across our thriving secondary school. This is a pivotal role within the school, responsible for managing all aspects of data collection, reporting and analysis, ensuring information is accurate, accessible and supports effective decision-making at every level. You will also take ownership of the school's timetable, creating and maintaining a robust and efficient timetable. Applications are welcomed from skilled Data Officers seeking the next step in their career, provided they can demonstrate the relevant experience and capability. Key Responsibilities Data Management & Analysis Lead the school's data function and oversee the effective management of student and school performance data. Maintain the integrity, accuracy and security of all data systems. Develop and maintain reporting systems that enable staff to monitor student outcomes effectively. Ensure compliance with GDPR and all relevant data protection requirements. Timetabling Lead the creation, implementation and maintenance of the whole-school timetable. Identify opportunities to improve efficiency while maintaining curriculum delivery and student experience. Stakeholder Support Work collaboratively with staff across all departments. Present data in a clear and accessible manner for a range of audiences. Build positive relationships with external agencies and service providers. Contribute to strategic planning through high-quality data analysis and reporting. Provide training, guidance and ongoing support to colleagues. Specification Essential Experience working with school data and management information systems. Experience producing reports and interpreting performance data. Advanced ICT skills, including Excel and database systems. Excellent organisational and time management skills. Ability to manage competing priorities and work to deadlines. High levels of accuracy and attention to detail. Desirable Experience creating or managing a secondary school timetable. Experience using systems such as Arbor, SIMS, Bromcom or similar MIS platforms. Experience managing or developing data processes within an educational setting. Only shortlisted candidates will be contacted Prospero Teaching is acting as an employment business education recruitment agency in relation to this vacancy. The successful candidate will be required to register and have passed all safeguarding vetting checks with Prospero Teaching.
Aug 12, 2026
Full time
Data Manager Location: Waltham Forest, East London Salary: Competitive, based on experience Contract Type: Full Time, Temporary/Permanent Hours: Fulltime, Weekdays About the Role We are seeking an ambitious, highly organised and technically skilled Data Manager to lead and develop data systems across our thriving secondary school. This is a pivotal role within the school, responsible for managing all aspects of data collection, reporting and analysis, ensuring information is accurate, accessible and supports effective decision-making at every level. You will also take ownership of the school's timetable, creating and maintaining a robust and efficient timetable. Applications are welcomed from skilled Data Officers seeking the next step in their career, provided they can demonstrate the relevant experience and capability. Key Responsibilities Data Management & Analysis Lead the school's data function and oversee the effective management of student and school performance data. Maintain the integrity, accuracy and security of all data systems. Develop and maintain reporting systems that enable staff to monitor student outcomes effectively. Ensure compliance with GDPR and all relevant data protection requirements. Timetabling Lead the creation, implementation and maintenance of the whole-school timetable. Identify opportunities to improve efficiency while maintaining curriculum delivery and student experience. Stakeholder Support Work collaboratively with staff across all departments. Present data in a clear and accessible manner for a range of audiences. Build positive relationships with external agencies and service providers. Contribute to strategic planning through high-quality data analysis and reporting. Provide training, guidance and ongoing support to colleagues. Specification Essential Experience working with school data and management information systems. Experience producing reports and interpreting performance data. Advanced ICT skills, including Excel and database systems. Excellent organisational and time management skills. Ability to manage competing priorities and work to deadlines. High levels of accuracy and attention to detail. Desirable Experience creating or managing a secondary school timetable. Experience using systems such as Arbor, SIMS, Bromcom or similar MIS platforms. Experience managing or developing data processes within an educational setting. Only shortlisted candidates will be contacted Prospero Teaching is acting as an employment business education recruitment agency in relation to this vacancy. The successful candidate will be required to register and have passed all safeguarding vetting checks with Prospero Teaching.
Location: Lewisham, London Employment Type: Permanent Hours: Full-time, 5 days per week Salary: 32,000 per annum Car Allowance: 4,500 per annum Driving Licence: Full UK Driving Licence required About the Role We are looking for an experienced and motivated Resident Liaison Officer (RLO) to join our team on a permanent basis, covering projects across Lewisham . As a Resident Liaison Officer, you will be the key point of contact between residents, the client, contractors, and site teams. You will play an important role in ensuring residents are kept informed, supported, and treated with professionalism throughout the delivery of works. This is a customer-focused role requiring someone who is confident communicating with a wide range of residents, able to resolve issues effectively, and comfortable working across multiple sites. Key Responsibilities Act as the main point of contact for residents throughout the works. Build and maintain positive relationships with residents, tenants, leaseholders, clients, and site teams. Provide residents with clear and timely information regarding planned and ongoing works. Carry out resident visits, introductions, consultations, and welfare checks where required. Manage resident queries, concerns, and complaints professionally and efficiently. Liaise closely with site managers and operational teams to resolve resident issues. Arrange and manage access to properties, helping to minimise delays and aborted appointments. Identify vulnerable residents and ensure appropriate support and communication are provided. Keep accurate records of resident communications, appointments, complaints, access arrangements, and feedback. Assist with resident meetings, newsletters, letters, surveys, and other engagement activities. Ensure residents are informed of changes to programmes, works, or access arrangements. Monitor resident satisfaction and obtain feedback throughout the project. Escalate issues appropriately and ensure complaints are dealt with in line with company and client procedures. Work collaboratively with clients, subcontractors, housing teams, site management, and other stakeholders. Promote a positive customer experience and maintain high standards of professionalism at all times. About You We are looking for someone who is: Experienced in a Resident Liaison Officer, Tenant Liaison Officer, Customer Liaison Officer , or similar customer-facing position. Ideally experienced within construction, social housing, refurbishment, planned maintenance, or property services . Confident communicating with residents from a wide range of backgrounds. Professional, approachable, and empathetic. Organised and able to manage multiple priorities. Proactive and able to resolve problems effectively. Confident dealing with complaints and potentially challenging situations. Comfortable working independently while also being part of a wider project team. IT literate and able to maintain accurate records. In possession of a full UK driving licence and able to travel across Lewisham and surrounding areas. Package 32,000 basic salary 4,500 annual car allowance Permanent contract 5 days per week Work covering Lewisham and surrounding areas Full UK driving licence required
Aug 12, 2026
Full time
Location: Lewisham, London Employment Type: Permanent Hours: Full-time, 5 days per week Salary: 32,000 per annum Car Allowance: 4,500 per annum Driving Licence: Full UK Driving Licence required About the Role We are looking for an experienced and motivated Resident Liaison Officer (RLO) to join our team on a permanent basis, covering projects across Lewisham . As a Resident Liaison Officer, you will be the key point of contact between residents, the client, contractors, and site teams. You will play an important role in ensuring residents are kept informed, supported, and treated with professionalism throughout the delivery of works. This is a customer-focused role requiring someone who is confident communicating with a wide range of residents, able to resolve issues effectively, and comfortable working across multiple sites. Key Responsibilities Act as the main point of contact for residents throughout the works. Build and maintain positive relationships with residents, tenants, leaseholders, clients, and site teams. Provide residents with clear and timely information regarding planned and ongoing works. Carry out resident visits, introductions, consultations, and welfare checks where required. Manage resident queries, concerns, and complaints professionally and efficiently. Liaise closely with site managers and operational teams to resolve resident issues. Arrange and manage access to properties, helping to minimise delays and aborted appointments. Identify vulnerable residents and ensure appropriate support and communication are provided. Keep accurate records of resident communications, appointments, complaints, access arrangements, and feedback. Assist with resident meetings, newsletters, letters, surveys, and other engagement activities. Ensure residents are informed of changes to programmes, works, or access arrangements. Monitor resident satisfaction and obtain feedback throughout the project. Escalate issues appropriately and ensure complaints are dealt with in line with company and client procedures. Work collaboratively with clients, subcontractors, housing teams, site management, and other stakeholders. Promote a positive customer experience and maintain high standards of professionalism at all times. About You We are looking for someone who is: Experienced in a Resident Liaison Officer, Tenant Liaison Officer, Customer Liaison Officer , or similar customer-facing position. Ideally experienced within construction, social housing, refurbishment, planned maintenance, or property services . Confident communicating with residents from a wide range of backgrounds. Professional, approachable, and empathetic. Organised and able to manage multiple priorities. Proactive and able to resolve problems effectively. Confident dealing with complaints and potentially challenging situations. Comfortable working independently while also being part of a wider project team. IT literate and able to maintain accurate records. In possession of a full UK driving licence and able to travel across Lewisham and surrounding areas. Package 32,000 basic salary 4,500 annual car allowance Permanent contract 5 days per week Work covering Lewisham and surrounding areas Full UK driving licence required
My Glasgow based client is seeking a Maintenance Officer to join them for 6 - 12 months. The successful candidate will be responsible for delivering an efficient, maintenance service across a designated housing patch, ensuring high standards of customer service, property condition, tenant safety, and compliance. Key Responsibilities Manage reactive repairs and void properties, including inspections, raising work orders, monitoring contractor performance, and minimising rent loss. Oversee estate services (landscaping, cleaning) to ensure quality, value for money, and contractor accountability. Conduct property inspections to ensure safety compliance, insurance requirements, and asset condition reporting. Process alterations, medical adaptations, insurance claims, and improvement applications in line with policy. Project manage planned and cyclical maintenance contracts, ensuring delivery to quality standards and KPI targets. Support tenant safety compliance, including damp & mould inspections and liaison with health & safety consultants. Maintain accurate asset management system records and contribute to performance reporting. Support policy development, complaints handling, training, and compliance with the Scottish Social Housing Charter. During your term at the Housing Association you will communicate and work closely with Tenants, Contractors, Asset Management Team, Customer Services, and senior management. This excellent position will offer the opportunity to work with a respected and progressive Housing Association. To find out more, please apply or message Alasdair Reid.
Aug 12, 2026
Contractor
My Glasgow based client is seeking a Maintenance Officer to join them for 6 - 12 months. The successful candidate will be responsible for delivering an efficient, maintenance service across a designated housing patch, ensuring high standards of customer service, property condition, tenant safety, and compliance. Key Responsibilities Manage reactive repairs and void properties, including inspections, raising work orders, monitoring contractor performance, and minimising rent loss. Oversee estate services (landscaping, cleaning) to ensure quality, value for money, and contractor accountability. Conduct property inspections to ensure safety compliance, insurance requirements, and asset condition reporting. Process alterations, medical adaptations, insurance claims, and improvement applications in line with policy. Project manage planned and cyclical maintenance contracts, ensuring delivery to quality standards and KPI targets. Support tenant safety compliance, including damp & mould inspections and liaison with health & safety consultants. Maintain accurate asset management system records and contribute to performance reporting. Support policy development, complaints handling, training, and compliance with the Scottish Social Housing Charter. During your term at the Housing Association you will communicate and work closely with Tenants, Contractors, Asset Management Team, Customer Services, and senior management. This excellent position will offer the opportunity to work with a respected and progressive Housing Association. To find out more, please apply or message Alasdair Reid.
Job Title: Trades Supervisor Type: Permanent Location: Bridgend S alary: £34,542 Hours: Full-time BRC are working closely with a leading organisation to recruit an experienced Home Safety Officer Team Leader to oversee a team of Home Safety Officers and support the delivery of Small Projects and Hospital to Home services. This is an excellent opportunity for someone with strong team leadership, health and safety, property maintenance and operational experience, who can ensure high standards of workmanship, customer care and compliance across a range of services supporting older people in the community. Duties Line manage and support Home Safety Officers, ensuring compliance with policies, procedures and good practice. Carry out regular site spot checks to monitor customer care, health and safety and quality of workmanship. Undertake quarterly technical audits of selected schemes and external contractor works. Coordinate van checks, equipment and PPE requirements. Manage annual leave and flexi-time requests while maintaining appropriate staffing levels. Monitor stock levels across the yard and vans and coordinate ordering with Finance and management. Produce regular stock reports and ensure materials, receipts, delivery notes and invoices are accurately managed. Lead regular toolbox talks and maintain appropriate attendance records. Check PPE and equipment is suitable and in good working order. Assess and review risks and Risk Assessments to help ensure the safety of staff and members of the public. Liaise with external organisations and partner agencies. Ensure contractual requirements and service standards are met. Contribute to schedules of rates and the cost-effective purchasing of materials and equipment. Assess and cost schemes where required. Assist with the investigation of client and organisational complaints. Carry out regular tools audits and support the maintenance and replacement of tools and equipment. Assist Home Safety Officers on complex works or where additional support is required. Requirements Experience of supervising or managing staff within a property, maintenance, construction or similar operational environment. Strong understanding of health and safety, risk assessment and compliance. Experience carrying out inspections, audits or quality checks. Good organisational skills, particularly around stock, equipment and resource management. Ability to monitor standards of workmanship and customer service. Strong communication skills with the ability to liaise effectively with internal teams, contractors and external partner organisations. Ability to manage competing priorities and ensure services are delivered efficiently and within contractual requirements. A practical, hands-on approach with the ability to provide support on complex works when required. Benefits 25 days annual leave + Bank Holiday rising a day every year of service up to 30 days. Matched pension percentage of 4%. Flexitime. Van can be taken home For more information, please call Meg Smith on (phone number removed) or (phone number removed). To apply, please submit your CV outlining your relevant experience and qualifications. We will be reviewing applications on an ongoing basis until the position is filled. At BRC Recruitment, we try to respond to all applications, however, due to high volume of applications, this is not always possible. If you have not heard from us within 72 hours, please assume that your application has been unsuccessful on this occasion. REFERRAL SCHEME: Recommend a friend or colleague to us and receive up to £100 once they have completed 3 months in a role via BRC! Terms and conditions apply, contact us for details.
Aug 12, 2026
Full time
Job Title: Trades Supervisor Type: Permanent Location: Bridgend S alary: £34,542 Hours: Full-time BRC are working closely with a leading organisation to recruit an experienced Home Safety Officer Team Leader to oversee a team of Home Safety Officers and support the delivery of Small Projects and Hospital to Home services. This is an excellent opportunity for someone with strong team leadership, health and safety, property maintenance and operational experience, who can ensure high standards of workmanship, customer care and compliance across a range of services supporting older people in the community. Duties Line manage and support Home Safety Officers, ensuring compliance with policies, procedures and good practice. Carry out regular site spot checks to monitor customer care, health and safety and quality of workmanship. Undertake quarterly technical audits of selected schemes and external contractor works. Coordinate van checks, equipment and PPE requirements. Manage annual leave and flexi-time requests while maintaining appropriate staffing levels. Monitor stock levels across the yard and vans and coordinate ordering with Finance and management. Produce regular stock reports and ensure materials, receipts, delivery notes and invoices are accurately managed. Lead regular toolbox talks and maintain appropriate attendance records. Check PPE and equipment is suitable and in good working order. Assess and review risks and Risk Assessments to help ensure the safety of staff and members of the public. Liaise with external organisations and partner agencies. Ensure contractual requirements and service standards are met. Contribute to schedules of rates and the cost-effective purchasing of materials and equipment. Assess and cost schemes where required. Assist with the investigation of client and organisational complaints. Carry out regular tools audits and support the maintenance and replacement of tools and equipment. Assist Home Safety Officers on complex works or where additional support is required. Requirements Experience of supervising or managing staff within a property, maintenance, construction or similar operational environment. Strong understanding of health and safety, risk assessment and compliance. Experience carrying out inspections, audits or quality checks. Good organisational skills, particularly around stock, equipment and resource management. Ability to monitor standards of workmanship and customer service. Strong communication skills with the ability to liaise effectively with internal teams, contractors and external partner organisations. Ability to manage competing priorities and ensure services are delivered efficiently and within contractual requirements. A practical, hands-on approach with the ability to provide support on complex works when required. Benefits 25 days annual leave + Bank Holiday rising a day every year of service up to 30 days. Matched pension percentage of 4%. Flexitime. Van can be taken home For more information, please call Meg Smith on (phone number removed) or (phone number removed). To apply, please submit your CV outlining your relevant experience and qualifications. We will be reviewing applications on an ongoing basis until the position is filled. At BRC Recruitment, we try to respond to all applications, however, due to high volume of applications, this is not always possible. If you have not heard from us within 72 hours, please assume that your application has been unsuccessful on this occasion. REFERRAL SCHEME: Recommend a friend or colleague to us and receive up to £100 once they have completed 3 months in a role via BRC! Terms and conditions apply, contact us for details.
Project Officer needed! Salary: 18.75ph Location: Sandy Park, BS4 Hours: Monday - Friday 9am - 5pm Till Jan 2027 Purpose of the job Manage and lead allocated projects within Housing and Landlord Services which set out to deliver landlord objectives and bring about genuine transformation to the repair, maintenance and investment of our homes. Key job outcomes/accountabilities Organise and deliver project works that satisfy the requirements of Housing and Landlord Services objectives. Develop, produce and maintain clear and accurate project documentation in a range of formats including (but not limited to) risk logs, process diagrams and progress charts. Develop and maintain effective and collaborative working relationships across internal and external stakeholders which enable project outcomes to be delivered. Ensure a customer focused and value for money approach in the delivery of all projects. Develop and maintain comprehensive procedural documents and training material for use by staff and/or service users through consultation with all stakeholders. Organise and attend consultation meetings/ seminars/ working groups with key stakeholders as appropriate. Requirement - ESSENTIAL Degree or equivalent qualification in a housing and/or project management related subject and/or relevant experience of working in a housing and/or project management related field. Knowledge, experience and understanding of the principles of project management and demonstrable project management skills. Experience in developing, producing and maintaining clear and accurate project documentation in a range of formats including (but not limited to) risk logs, process diagrams and progress charts. Problem solving, analytical and research skills. Apply today! Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
Aug 12, 2026
Seasonal
Project Officer needed! Salary: 18.75ph Location: Sandy Park, BS4 Hours: Monday - Friday 9am - 5pm Till Jan 2027 Purpose of the job Manage and lead allocated projects within Housing and Landlord Services which set out to deliver landlord objectives and bring about genuine transformation to the repair, maintenance and investment of our homes. Key job outcomes/accountabilities Organise and deliver project works that satisfy the requirements of Housing and Landlord Services objectives. Develop, produce and maintain clear and accurate project documentation in a range of formats including (but not limited to) risk logs, process diagrams and progress charts. Develop and maintain effective and collaborative working relationships across internal and external stakeholders which enable project outcomes to be delivered. Ensure a customer focused and value for money approach in the delivery of all projects. Develop and maintain comprehensive procedural documents and training material for use by staff and/or service users through consultation with all stakeholders. Organise and attend consultation meetings/ seminars/ working groups with key stakeholders as appropriate. Requirement - ESSENTIAL Degree or equivalent qualification in a housing and/or project management related subject and/or relevant experience of working in a housing and/or project management related field. Knowledge, experience and understanding of the principles of project management and demonstrable project management skills. Experience in developing, producing and maintaining clear and accurate project documentation in a range of formats including (but not limited to) risk logs, process diagrams and progress charts. Problem solving, analytical and research skills. Apply today! Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
We are inviting applications for Personl Banker position for an International Bank based in Manchester Details has given below. Main Responsibility: To assist the branch in meeting its sales objectives by delivering 1st class customer care to existing clients and by the acquisition, and retention of new clients by developing and strengthening new clients' relationships. Job Responsibility: Identifies and pursues sales opportunities through client referrals, the bank's internal networks, corporate relationships, and personal network. Delivers superior customer service, promptly handling all calls and emails received; fosters strong customer relations and actively promotes the bank as the preferred provider of banking services. Establishes and maintains the highest level of customer care and delivery standards ensuring customer queries and complaints are addressed in a prompt and amenable manner and where applicable, directed to the relevant department on the client's behalf. Identifies and pursues opportunities to cross sell products and services to existing clients, through regular telephone &/or face to face contact and on-going relationship building. Fosters and maintains a welcoming, professional and service oriented atmosphere within the banking hall. To support the branch's business development initiatives by promoting and attending business development and sales events. To process 'new account' applications including NRI, postal service and other miscellaneous service requests. Preparation of DCS for service requests. To handle all postal service requests. To prepare AML Risk Matrix and check lists for account opening. Responsible for logging and maintenance of postal register. Designated as cover for the alternate Personal Banker position as and when required. Responsible for operating cash and attending to customers and maintenance of the cash register, ensuring compliance with the policies and procedures of the bank. Responsible for processing of Remittances. Responsible for dispatching cheques for remittances. Responsible for providing cover for clerical staff as and when required Undertakes any other responsibility as delegated by the Area Branch Manager or so designated senior officer. Competency: Excellent Networking skills. Excellent Sales Skills. Excellent Interpersonal skills. Excellent oral and written communication skills. Retail Sales experience. Ability to establish credibility and rapport; be friendly and personable and looks for ways to benefit the customer's financial relationship. Excellent customer contact skills; comfortable asking questions/interviewing customers about their financial situation; strong listening skills. Understands how to present features, and benefits of products and services to customers with differing need
Aug 12, 2026
Full time
We are inviting applications for Personl Banker position for an International Bank based in Manchester Details has given below. Main Responsibility: To assist the branch in meeting its sales objectives by delivering 1st class customer care to existing clients and by the acquisition, and retention of new clients by developing and strengthening new clients' relationships. Job Responsibility: Identifies and pursues sales opportunities through client referrals, the bank's internal networks, corporate relationships, and personal network. Delivers superior customer service, promptly handling all calls and emails received; fosters strong customer relations and actively promotes the bank as the preferred provider of banking services. Establishes and maintains the highest level of customer care and delivery standards ensuring customer queries and complaints are addressed in a prompt and amenable manner and where applicable, directed to the relevant department on the client's behalf. Identifies and pursues opportunities to cross sell products and services to existing clients, through regular telephone &/or face to face contact and on-going relationship building. Fosters and maintains a welcoming, professional and service oriented atmosphere within the banking hall. To support the branch's business development initiatives by promoting and attending business development and sales events. To process 'new account' applications including NRI, postal service and other miscellaneous service requests. Preparation of DCS for service requests. To handle all postal service requests. To prepare AML Risk Matrix and check lists for account opening. Responsible for logging and maintenance of postal register. Designated as cover for the alternate Personal Banker position as and when required. Responsible for operating cash and attending to customers and maintenance of the cash register, ensuring compliance with the policies and procedures of the bank. Responsible for processing of Remittances. Responsible for dispatching cheques for remittances. Responsible for providing cover for clerical staff as and when required Undertakes any other responsibility as delegated by the Area Branch Manager or so designated senior officer. Competency: Excellent Networking skills. Excellent Sales Skills. Excellent Interpersonal skills. Excellent oral and written communication skills. Retail Sales experience. Ability to establish credibility and rapport; be friendly and personable and looks for ways to benefit the customer's financial relationship. Excellent customer contact skills; comfortable asking questions/interviewing customers about their financial situation; strong listening skills. Understands how to present features, and benefits of products and services to customers with differing need
My client is looking for a highly organised and detail-oriented Accounts Assistant to provide financial and administrative support Full Job Description About the Role My client is looking for a highly organised and detail-oriented Accounts Assistant to provide financial and administrative support directly to the Chief Operating Officer (COO). This is an excellent opportunity for someone with accounts and administration experience who enjoys working in a fast-paced environment and takes pride in maintaining accuracy across financial processes. The successful candidate will play a key role in supporting day-to-day business operations through invoicing, order processing, pricing maintenance, reporting, and administrative support. Key Responsibilities Invoicing and Financial Administration Prepare, update, and maintain customer and supplier invoices. Ensure all billing information is accurate and processed in accordance with company procedures. Assist with maintaining accurate financial records and documentation. Proforma Management Follow up on outstanding proforma invoices with customers, suppliers, and internal teams. Ensure timely payment, confirmation, and progression of orders. Pricing Administration Update and maintain sales pricing within company systems. Ensure pricing information remains accurate and up to date. Support the communication of pricing changes where required. Order Processing and Review Review customer and supplier orders for accuracy. Verify pricing, quantities, and supporting documentation before processing. Identify and resolve discrepancies promptly. Reporting and Analysis Assist in producing regular financial and operational reports for the COO. Compile data relating to sales, invoicing, pricing updates, and order status. Support business decision-making through accurate reporting. Reconciliations and Record Keeping Assist with account reconciliations and transaction reviews. Identify discrepancies and support their resolution. Maintain organised and accurate records. Executive Support Provide administrative support to the COO on a range of finance and operational activities. Assist with ad hoc projects and ensure deadlines are met. Handle confidential information with professionalism and discretion. Skills & Experience The ideal candidate will have: 2 3 years' experience in an accounts, finance, or administrative support role. Experience with invoicing, order processing, and financial administration. Good working knowledge of Sage 200. Strong attention to detail and a high level of accuracy. Confidence using spreadsheets and business/accounting systems. Excellent organisational and time management skills. Strong communication skills, particularly when following up on outstanding documents or payments. The ability to prioritise workload and manage multiple tasks effectively. A professional, reliable, and proactive approach.
Aug 12, 2026
Full time
My client is looking for a highly organised and detail-oriented Accounts Assistant to provide financial and administrative support Full Job Description About the Role My client is looking for a highly organised and detail-oriented Accounts Assistant to provide financial and administrative support directly to the Chief Operating Officer (COO). This is an excellent opportunity for someone with accounts and administration experience who enjoys working in a fast-paced environment and takes pride in maintaining accuracy across financial processes. The successful candidate will play a key role in supporting day-to-day business operations through invoicing, order processing, pricing maintenance, reporting, and administrative support. Key Responsibilities Invoicing and Financial Administration Prepare, update, and maintain customer and supplier invoices. Ensure all billing information is accurate and processed in accordance with company procedures. Assist with maintaining accurate financial records and documentation. Proforma Management Follow up on outstanding proforma invoices with customers, suppliers, and internal teams. Ensure timely payment, confirmation, and progression of orders. Pricing Administration Update and maintain sales pricing within company systems. Ensure pricing information remains accurate and up to date. Support the communication of pricing changes where required. Order Processing and Review Review customer and supplier orders for accuracy. Verify pricing, quantities, and supporting documentation before processing. Identify and resolve discrepancies promptly. Reporting and Analysis Assist in producing regular financial and operational reports for the COO. Compile data relating to sales, invoicing, pricing updates, and order status. Support business decision-making through accurate reporting. Reconciliations and Record Keeping Assist with account reconciliations and transaction reviews. Identify discrepancies and support their resolution. Maintain organised and accurate records. Executive Support Provide administrative support to the COO on a range of finance and operational activities. Assist with ad hoc projects and ensure deadlines are met. Handle confidential information with professionalism and discretion. Skills & Experience The ideal candidate will have: 2 3 years' experience in an accounts, finance, or administrative support role. Experience with invoicing, order processing, and financial administration. Good working knowledge of Sage 200. Strong attention to detail and a high level of accuracy. Confidence using spreadsheets and business/accounting systems. Excellent organisational and time management skills. Strong communication skills, particularly when following up on outstanding documents or payments. The ability to prioritise workload and manage multiple tasks effectively. A professional, reliable, and proactive approach.
Resident Liaison Officer (RLO) - Internal & External Works Location: Lewisham Salary: Up to £34,000 + Package Contract: Permanent Fortus Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the construction, property services, and social housing sectors. We are currently working with a leading contractor who is looking to recruit an experienced Resident Liaison Officer to join their team on a long-term social housing programme delivering a mixture of internal and external planned maintenance works across Lewisham. This is an excellent opportunity to join a well-established contractor on a long-term project, acting as the key link between residents, site teams, and the client to ensure works are delivered smoothly with minimal disruption. Key Responsibilities Act as the main point of contact for residents throughout the programme of works. Communicate project information, work schedules, and access requirements to residents. Arrange appointments, conduct resident visits, and hold pre-start meetings. Manage resident expectations and resolve any queries or complaints professionally. Liaise closely with site managers, supervisors, client representatives, and subcontractors. Support vulnerable residents and ensure appropriate measures are in place throughout the works. Maintain accurate records of resident communications, appointments, and project updates. Attend site and client meetings, providing feedback on resident concerns and customer satisfaction. Promote a high standard of customer care and help ensure projects are delivered on time. Skills & Experience Previous experience as a Resident Liaison Officer, Tenant Liaison Officer, Customer Liaison Officer, or similar role. Experience working on internal and/or external planned maintenance projects within the social housing sector. Excellent communication and interpersonal skills. Strong organisational skills with the ability to manage multiple priorities. Good IT skills, including Microsoft Office and internal management systems. Full UK driving licence. A proactive, customer-focused approach. If you are interested in this opportunity, please apply today or contact Fortus Recruitment for a confidential discussion. Fortus Recruitment Group Limited acts as an Employment Agency in relation to permanent vacancies and an Employment Business for the supply of temporary workers. Equal opportunities employer. INDTJ
Aug 12, 2026
Full time
Resident Liaison Officer (RLO) - Internal & External Works Location: Lewisham Salary: Up to £34,000 + Package Contract: Permanent Fortus Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the construction, property services, and social housing sectors. We are currently working with a leading contractor who is looking to recruit an experienced Resident Liaison Officer to join their team on a long-term social housing programme delivering a mixture of internal and external planned maintenance works across Lewisham. This is an excellent opportunity to join a well-established contractor on a long-term project, acting as the key link between residents, site teams, and the client to ensure works are delivered smoothly with minimal disruption. Key Responsibilities Act as the main point of contact for residents throughout the programme of works. Communicate project information, work schedules, and access requirements to residents. Arrange appointments, conduct resident visits, and hold pre-start meetings. Manage resident expectations and resolve any queries or complaints professionally. Liaise closely with site managers, supervisors, client representatives, and subcontractors. Support vulnerable residents and ensure appropriate measures are in place throughout the works. Maintain accurate records of resident communications, appointments, and project updates. Attend site and client meetings, providing feedback on resident concerns and customer satisfaction. Promote a high standard of customer care and help ensure projects are delivered on time. Skills & Experience Previous experience as a Resident Liaison Officer, Tenant Liaison Officer, Customer Liaison Officer, or similar role. Experience working on internal and/or external planned maintenance projects within the social housing sector. Excellent communication and interpersonal skills. Strong organisational skills with the ability to manage multiple priorities. Good IT skills, including Microsoft Office and internal management systems. Full UK driving licence. A proactive, customer-focused approach. If you are interested in this opportunity, please apply today or contact Fortus Recruitment for a confidential discussion. Fortus Recruitment Group Limited acts as an Employment Agency in relation to permanent vacancies and an Employment Business for the supply of temporary workers. Equal opportunities employer. INDTJ
Customer Service and Admin Officer Hourly rate: £13.90 Working hours: 10am-4pm Mon, Weds, Fri Location: The Better Living Centre Solihull B37 7HE- office based Contract: 3 months with review for extension Role Overview: Opus People Solutions are recruiting on behalf of Solihull Metropolitan Borough Council for a Customer Service Admin Officer to join the Adult Care & Support department and be designated lead officer for the receipt of service referrals, repair requests, ordering of stock and general enquiries for the Community Equipment and Wheelchair Services. Main Responsibilities: To be designated lead point of contact and liaison for all enquiries, providing appropriate advice and information on all aspects of service provision. To screen and process referrals and enquiries ensuring appropriate action is taken. To plan, arrange and adjust the daily delivery, collection, planned maintenance and clinical assessments. To manage the clinic schedules for colleagues and contractors ensuring that they are reasonable and efficient. To manage the assessment schedule and monitor waiting lists ensuring delays are kept to a minimum If successful, candidates will be required to provide information to support the Solihull Metropolitan Borough Council s commitment to the prevention and detection of fraud. This information will be processed by the Council s Internal Audit Services and may be shared with the National Fraud Initiative (NFI) for data matching. Apply today for more information or to process your application
Aug 12, 2026
Full time
Customer Service and Admin Officer Hourly rate: £13.90 Working hours: 10am-4pm Mon, Weds, Fri Location: The Better Living Centre Solihull B37 7HE- office based Contract: 3 months with review for extension Role Overview: Opus People Solutions are recruiting on behalf of Solihull Metropolitan Borough Council for a Customer Service Admin Officer to join the Adult Care & Support department and be designated lead officer for the receipt of service referrals, repair requests, ordering of stock and general enquiries for the Community Equipment and Wheelchair Services. Main Responsibilities: To be designated lead point of contact and liaison for all enquiries, providing appropriate advice and information on all aspects of service provision. To screen and process referrals and enquiries ensuring appropriate action is taken. To plan, arrange and adjust the daily delivery, collection, planned maintenance and clinical assessments. To manage the clinic schedules for colleagues and contractors ensuring that they are reasonable and efficient. To manage the assessment schedule and monitor waiting lists ensuring delays are kept to a minimum If successful, candidates will be required to provide information to support the Solihull Metropolitan Borough Council s commitment to the prevention and detection of fraud. This information will be processed by the Council s Internal Audit Services and may be shared with the National Fraud Initiative (NFI) for data matching. Apply today for more information or to process your application
Senior Partnerships Officer Do you have experience of successfully developing new major donor/client relationships or corporate partnerships, either in a charity or business environment Are you confident in asking for and securing gifts or financial commitments If you do and have outstanding interpersonal and communication skills, then apply today and join a nature restoration charity, whose mission is to restore beavers to regenerate our landscapes. Position: Senior Partnerships Officer Location: Remote, resident in mainland Britain Hours: Part-time; 3 days per week Contract: Permanent Salary: £29,403 per annum, pro rata Closing Date: 9.00 am on Monday 24th August. We reserve the right to interview candidates and close the ad ahead of the closing date, should a strong candidate be identified. Interview Date: Online interviews will be held on Monday 14th September. You will be asked to give a short presentation to the interview panel and may also be given a task to undertake prior to or during the interview. About the Role The Senior Partnerships Officer (SPO) will work closely with the Chief Executive (CEO) and Fundraising Lead (FL) to ensure the charity has sufficient funding to achieve its mission. This primarily involves developing new donor relationships and partnerships to grow fundraising income streams. The fundraising strategy focuses on high-value grants, gifts and partnerships. We recognise that the lines between major donors, corporate partners and family foundations are often blurred. Therefore, the charity have chosen not to silo work in this way and instead have created a new role focused on developing new relationships across all these income streams. The focus of the role is on winning new business and will suit an entrepreneurial candidate with experience in business development, and/or building new corporate or philanthropic partnerships. Key areas of responsibility include: New business development - acquiring prospective donors and partners Solicit gifts Relationship management & stewardship Be part of the Beaver Trust fundraising team About You You will be entrepreneurial and a self-starter, driven to build a network of meaningful relationships with prospective donors and supporters. Able to work independently and make decisions with little supervision. You will have: Excellent prospect research skills, and an understanding of the motivations of donors and how to use this insight to create persuasive propositions and deliver compelling pitches. Experience of successfully developing new major donor/client relationships or corporate partnerships, either in a charity or business environment. Outstanding interpersonal and communication skills and be able to interact confidently and persuasively in a range of settings with existing and prospective major donors and partners. Experience of representing an organisation s interests and advocating for them. Ability to work collaboratively with colleagues to move donors, supporters and partner organisations along a donor journey, from initial contact and relationship building to soliciting a donation and ongoing stewardship. Knowledge of all relevant fundraising, data protection and other regulations. Resilience and be a problem solver, able to withstand negative reactions and find solutions. The ability to think strategically and translate ambitions into actionable plans and delivery. Highly competent IT skills, preferably Google Workplace, and high standards for visual content. All shortlisted candidates will be contacted by Tuesday 1st September 2026. If you have not heard from us by this date, please accept our thanks for applying and assume that you were not shortlisted on this occasion. About the Organisation Join a nature restoration charity, restoring beavers to regenerate our landscapes. Our client s team is small with a diverse skillset and extensive experience in beaver ecology and restoration, human-wildlife coexistence, and policy. They provide practical solutions to help people to co-exist with beavers and influence legislation in Scotland, Wales and at Westminster that rebuilds ecosystems, improves river health, and strengthens climate resilience in a time of ecological and climate crisis. Benefits include: 25 days holiday, plus Christmas day through to New Year s Day paid, plus 6 days of floating holidays. Flexible approach to hours of work. Travel, accommodation and subsistence expenses will be met by the trust in Pension contribution of 3% of your total pay each month One-off contributions toward the cost of an ergonomic office chair and toward purchases of essential devices (laptop, mouse and smartphone) Monthly home working allowance, plus an annual contribution toward the maintenance and/or replacement of the essential devices. We are committed to inclusive recruitment and are happy to make reasonable adjustments at any stage of the process. We actively encourage applications from people of all backgrounds, especially those underrepresented in the environmental sector, including people of colour, disabled people, those from low-income backgrounds, LGBTQIA+ communities and all other protected characteristics You may have experience in roles including Major Donor, Major Gifts, Corporate Partnerships, Major Donor Fundraiser, Major Gifts Fundraiser, Corporate Partnerships Fundraiser, Corporate Partnerships Lead, Senior Corporate Partnerships Officer. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.
Aug 12, 2026
Full time
Senior Partnerships Officer Do you have experience of successfully developing new major donor/client relationships or corporate partnerships, either in a charity or business environment Are you confident in asking for and securing gifts or financial commitments If you do and have outstanding interpersonal and communication skills, then apply today and join a nature restoration charity, whose mission is to restore beavers to regenerate our landscapes. Position: Senior Partnerships Officer Location: Remote, resident in mainland Britain Hours: Part-time; 3 days per week Contract: Permanent Salary: £29,403 per annum, pro rata Closing Date: 9.00 am on Monday 24th August. We reserve the right to interview candidates and close the ad ahead of the closing date, should a strong candidate be identified. Interview Date: Online interviews will be held on Monday 14th September. You will be asked to give a short presentation to the interview panel and may also be given a task to undertake prior to or during the interview. About the Role The Senior Partnerships Officer (SPO) will work closely with the Chief Executive (CEO) and Fundraising Lead (FL) to ensure the charity has sufficient funding to achieve its mission. This primarily involves developing new donor relationships and partnerships to grow fundraising income streams. The fundraising strategy focuses on high-value grants, gifts and partnerships. We recognise that the lines between major donors, corporate partners and family foundations are often blurred. Therefore, the charity have chosen not to silo work in this way and instead have created a new role focused on developing new relationships across all these income streams. The focus of the role is on winning new business and will suit an entrepreneurial candidate with experience in business development, and/or building new corporate or philanthropic partnerships. Key areas of responsibility include: New business development - acquiring prospective donors and partners Solicit gifts Relationship management & stewardship Be part of the Beaver Trust fundraising team About You You will be entrepreneurial and a self-starter, driven to build a network of meaningful relationships with prospective donors and supporters. Able to work independently and make decisions with little supervision. You will have: Excellent prospect research skills, and an understanding of the motivations of donors and how to use this insight to create persuasive propositions and deliver compelling pitches. Experience of successfully developing new major donor/client relationships or corporate partnerships, either in a charity or business environment. Outstanding interpersonal and communication skills and be able to interact confidently and persuasively in a range of settings with existing and prospective major donors and partners. Experience of representing an organisation s interests and advocating for them. Ability to work collaboratively with colleagues to move donors, supporters and partner organisations along a donor journey, from initial contact and relationship building to soliciting a donation and ongoing stewardship. Knowledge of all relevant fundraising, data protection and other regulations. Resilience and be a problem solver, able to withstand negative reactions and find solutions. The ability to think strategically and translate ambitions into actionable plans and delivery. Highly competent IT skills, preferably Google Workplace, and high standards for visual content. All shortlisted candidates will be contacted by Tuesday 1st September 2026. If you have not heard from us by this date, please accept our thanks for applying and assume that you were not shortlisted on this occasion. About the Organisation Join a nature restoration charity, restoring beavers to regenerate our landscapes. Our client s team is small with a diverse skillset and extensive experience in beaver ecology and restoration, human-wildlife coexistence, and policy. They provide practical solutions to help people to co-exist with beavers and influence legislation in Scotland, Wales and at Westminster that rebuilds ecosystems, improves river health, and strengthens climate resilience in a time of ecological and climate crisis. Benefits include: 25 days holiday, plus Christmas day through to New Year s Day paid, plus 6 days of floating holidays. Flexible approach to hours of work. Travel, accommodation and subsistence expenses will be met by the trust in Pension contribution of 3% of your total pay each month One-off contributions toward the cost of an ergonomic office chair and toward purchases of essential devices (laptop, mouse and smartphone) Monthly home working allowance, plus an annual contribution toward the maintenance and/or replacement of the essential devices. We are committed to inclusive recruitment and are happy to make reasonable adjustments at any stage of the process. We actively encourage applications from people of all backgrounds, especially those underrepresented in the environmental sector, including people of colour, disabled people, those from low-income backgrounds, LGBTQIA+ communities and all other protected characteristics You may have experience in roles including Major Donor, Major Gifts, Corporate Partnerships, Major Donor Fundraiser, Major Gifts Fundraiser, Corporate Partnerships Fundraiser, Corporate Partnerships Lead, Senior Corporate Partnerships Officer. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.
LOCATION: The Dolphin Shopping Centre, Poole, BH15 1SZ SHIFT PATTERN: 4 off, 4 off 42 hours per week PAY RATE: £14.51 per hour If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at (url removed). We're here to help! ROLE OVERVIEW AND PURPOSE Supporting the site as a security officer & control room duties to ensure safety of customers, buildings and personnel. To support the operation of the building and ensuring exceptional service is provided and ensure that all assigned tasks are completed in a professional and timely manner adhering to all relevant legislation. Duties and responsibilities: Operationally support in delivery of the agreed service level. Assist the team by fostering team spirit and co-operation, the encourage open expression of differing ideas and opinions and ensuring resolution. Support in delivery of SOP's and maintenance of appropriate documentation sets across the security Team. Assist in maintaining compliance with all Health & Safety legislation. Promote a secure and safe working environment on site through the implementation and continuous improvement of agreed Health and Safety actions Complete the required Incident reports in the event of an incident, focusing on quality and timely reporting. Ensure that any complaints are dealt with in a professional and timely manner. To establish and maintain satisfactory relationships with individuals at all levels within the Company and the Client organisation. Ensure that all equipment provided to assist security is fully operational with any issues reported. Client liaison, working closely with the Centre Management Team and Security Supervisor. Other day-to-day responsibilities as dictated by circumstances and the needs of the business and client. Requirements Person Specification: • Has a one team approach • Able to take ownership of all situations to ensure tasks are completed • Flexible approach to change Essential: • Experience of working within the Security Industry • Holds SIA Security Licence - SG or DS • Excellent written and verbal communication skills. • Ability to remain calm under pressure. • Adaptable and flexible in approach to work required. • Willingness and ability to work effectively within a team. • Proactive approach to learning in the role and identifying own training needs as appropriate. • Can "do" attitude • Excellent observational skills Benefits We're proud to offer a great range of benefits including: 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis For more information about ABM's benefits, visit our About ABM: ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together. For more information, visit . ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
Aug 12, 2026
Full time
LOCATION: The Dolphin Shopping Centre, Poole, BH15 1SZ SHIFT PATTERN: 4 off, 4 off 42 hours per week PAY RATE: £14.51 per hour If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at (url removed). We're here to help! ROLE OVERVIEW AND PURPOSE Supporting the site as a security officer & control room duties to ensure safety of customers, buildings and personnel. To support the operation of the building and ensuring exceptional service is provided and ensure that all assigned tasks are completed in a professional and timely manner adhering to all relevant legislation. Duties and responsibilities: Operationally support in delivery of the agreed service level. Assist the team by fostering team spirit and co-operation, the encourage open expression of differing ideas and opinions and ensuring resolution. Support in delivery of SOP's and maintenance of appropriate documentation sets across the security Team. Assist in maintaining compliance with all Health & Safety legislation. Promote a secure and safe working environment on site through the implementation and continuous improvement of agreed Health and Safety actions Complete the required Incident reports in the event of an incident, focusing on quality and timely reporting. Ensure that any complaints are dealt with in a professional and timely manner. To establish and maintain satisfactory relationships with individuals at all levels within the Company and the Client organisation. Ensure that all equipment provided to assist security is fully operational with any issues reported. Client liaison, working closely with the Centre Management Team and Security Supervisor. Other day-to-day responsibilities as dictated by circumstances and the needs of the business and client. Requirements Person Specification: • Has a one team approach • Able to take ownership of all situations to ensure tasks are completed • Flexible approach to change Essential: • Experience of working within the Security Industry • Holds SIA Security Licence - SG or DS • Excellent written and verbal communication skills. • Ability to remain calm under pressure. • Adaptable and flexible in approach to work required. • Willingness and ability to work effectively within a team. • Proactive approach to learning in the role and identifying own training needs as appropriate. • Can "do" attitude • Excellent observational skills Benefits We're proud to offer a great range of benefits including: 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis For more information about ABM's benefits, visit our About ABM: ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together. For more information, visit . ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.