Summary: We are looking for a tech-savvy and customer-centric IT Support Analyst to join our IT team in Snodland. In this role, you won't just be fixing technical issues-you'll be empowering our people to work efficiently, securely, and seamlessly in a modern hybrid environment. As the frontline face of IT, you will deliver exceptional user support, fast-paced technical troubleshooting, and high-quality omnichannel service for both office and remote workers. If you enjoy solving problems, learning new technologies, and making tech work effortlessly for people, we'd love to hear from you. Main responsibilities: Omnichannel Support & Technical Resolution: Deliver high-empathy 1st and 2nd-line technical support across phone, portal (Jira Service Management), and face-to-face interactions. Diagnose and resolve hardware, software, network, and SaaS issues across a range of environments including Google Workspace, Active Directory, Windows, iOS, and Android to rapidly restore user productivity. Onboarding & Asset Lifecycle Management: Coordinate end-to-end device staging, software installation, and account provisioning to ensure a seamless Day One experience for new starters. Maintain meticulous records across both physical and logical asset inventories throughout the device lifecycle. Endpoint Health & Security: Assist in managing company endpoints (laptops, mobile devices, remote access/VPNs) to ensure devices remain properly patched, secure, and compliant with internal IT standards. Knowledge-First Support & Data Integrity: Embrace a Knowledge-Centered Service (KCS) approach by maintaining high data integrity in Jira ticket logging while actively drafting clear Knowledge Base (KB) articles to drive self-service deflection and empower users. Continuous Improvement & Project Support: Identify recurring technical issues, explore opportunities for optimisation and automation, and collaborate with the wider IT team on hardware rollouts, system migrations, and cloud software implementations. You'll need: Skills / Qualifications / Experience Proven Technical Support Experience: Demonstrable background delivering 1st/2nd-line support in an IT Service Desk or End User Services environment, including hands-on experience using modern ITSM tools (e.g., Jira Service Management, ServiceNow). Core Systems, SaaS & Identity Knowledge: Experience managing user accounts and administration across Google Workspace or Microsoft 365, identity management platforms (Active Directory / Entra ID), and Windows operating systems. Endpoint & Network Troubleshooting: Practical troubleshooting skills across laptops, mobile endpoints (iOS/Android), peripherals, and hybrid connectivity setups. Customer Focus & Task Management: Exceptional empathetic communication skills-with the ability to explain complex tech concepts to non-technical staff clearly-combined with strong organisational skills to prioritise competing tasks under pressure. Mobility & Site Support: Valid UK Driver's License and a willingness to participate in occasional site/depot visits and be on a team standby rota. Endpoint Management (UEM/MDM): Experience with endpoint management platforms, like Ivanti Endpoint Manager, ManageEngine, Intune, Jamf, or Knox are desirable. Basic Scripting & Automation: Familiarity with PowerShell or Google Apps Script to automate routine administrative and support tasks are desirable. Industry Certifications: Credentials such as ITIL v4 Foundation, CompTIA A+/Network+, or Microsoft/Google fundamentals are desirable. Security & Project Experience: General understanding of endpoint security hygiene (phishing mitigation, identity protection) and hands-on participation in hardware refreshes or office IT rollouts would be desirable. Grow a career with a meaningful purpose. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits. What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: Starting from £29,064 p.a.
Aug 14, 2026
Full time
Summary: We are looking for a tech-savvy and customer-centric IT Support Analyst to join our IT team in Snodland. In this role, you won't just be fixing technical issues-you'll be empowering our people to work efficiently, securely, and seamlessly in a modern hybrid environment. As the frontline face of IT, you will deliver exceptional user support, fast-paced technical troubleshooting, and high-quality omnichannel service for both office and remote workers. If you enjoy solving problems, learning new technologies, and making tech work effortlessly for people, we'd love to hear from you. Main responsibilities: Omnichannel Support & Technical Resolution: Deliver high-empathy 1st and 2nd-line technical support across phone, portal (Jira Service Management), and face-to-face interactions. Diagnose and resolve hardware, software, network, and SaaS issues across a range of environments including Google Workspace, Active Directory, Windows, iOS, and Android to rapidly restore user productivity. Onboarding & Asset Lifecycle Management: Coordinate end-to-end device staging, software installation, and account provisioning to ensure a seamless Day One experience for new starters. Maintain meticulous records across both physical and logical asset inventories throughout the device lifecycle. Endpoint Health & Security: Assist in managing company endpoints (laptops, mobile devices, remote access/VPNs) to ensure devices remain properly patched, secure, and compliant with internal IT standards. Knowledge-First Support & Data Integrity: Embrace a Knowledge-Centered Service (KCS) approach by maintaining high data integrity in Jira ticket logging while actively drafting clear Knowledge Base (KB) articles to drive self-service deflection and empower users. Continuous Improvement & Project Support: Identify recurring technical issues, explore opportunities for optimisation and automation, and collaborate with the wider IT team on hardware rollouts, system migrations, and cloud software implementations. You'll need: Skills / Qualifications / Experience Proven Technical Support Experience: Demonstrable background delivering 1st/2nd-line support in an IT Service Desk or End User Services environment, including hands-on experience using modern ITSM tools (e.g., Jira Service Management, ServiceNow). Core Systems, SaaS & Identity Knowledge: Experience managing user accounts and administration across Google Workspace or Microsoft 365, identity management platforms (Active Directory / Entra ID), and Windows operating systems. Endpoint & Network Troubleshooting: Practical troubleshooting skills across laptops, mobile endpoints (iOS/Android), peripherals, and hybrid connectivity setups. Customer Focus & Task Management: Exceptional empathetic communication skills-with the ability to explain complex tech concepts to non-technical staff clearly-combined with strong organisational skills to prioritise competing tasks under pressure. Mobility & Site Support: Valid UK Driver's License and a willingness to participate in occasional site/depot visits and be on a team standby rota. Endpoint Management (UEM/MDM): Experience with endpoint management platforms, like Ivanti Endpoint Manager, ManageEngine, Intune, Jamf, or Knox are desirable. Basic Scripting & Automation: Familiarity with PowerShell or Google Apps Script to automate routine administrative and support tasks are desirable. Industry Certifications: Credentials such as ITIL v4 Foundation, CompTIA A+/Network+, or Microsoft/Google fundamentals are desirable. Security & Project Experience: General understanding of endpoint security hygiene (phishing mitigation, identity protection) and hands-on participation in hardware refreshes or office IT rollouts would be desirable. Grow a career with a meaningful purpose. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits. What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: Starting from £29,064 p.a.
Business Development Manager Location: Enfield, London (with travel across London, the Home Counties and surrounding regions) About Us We are one of the UK's leading independent plant hire specialists, providing plant, powered access, mechanical & electrical equipment, training, and site solutions to the construction, infrastructure, maintenance, and facilities management sectors. We pride ourselves on delivering exceptional customer service, reliable equipment, and long-term partnerships that keep our customers' projects moving. The Role We are looking for an ambitious, commercially driven Business Development Manager to identify new business opportunities, build strong customer relationships, and grow revenue across our expanding range of hire services. This is a field-based role that requires a proactive sales professional who thrives on developing new accounts while managing and expanding an existing customer portfolio. Key Responsibilities Generate new business opportunities through networking, prospecting and cold calling. Develop long-term relationships with contractors, construction companies, M&E contractors, local authorities, facilities management companies and industrial clients. Manage the full sales cycle from initial enquiry through quotation, negotiation and account management. Identify opportunities to cross-sell plant hire, powered access, tools, training and specialist equipment. Meet and exceed monthly and annual sales targets. Carry out regular customer visits to understand project requirements and identify future opportunities. Prepare competitive quotations and negotiate commercial agreements. Work closely with internal hire desk, operations and transport teams to deliver outstanding customer service. Maintain accurate records within the CRM system and produce regular sales forecasts and pipeline reports. Monitor competitor activity and market trends to identify opportunities for growth. Represent the business at networking events, exhibitions and customer meetings. About You We're looking for someone who combines strong commercial awareness with a genuine passion for customer service. Essential Proven experience in business development or field sales. Strong track record of winning new business and growing existing accounts. Excellent communication, presentation and negotiation skills. Self-motivated with the ability to work independently. Commercially focused with a results-driven approach. Full UK driving licence. Good IT skills including Microsoft Office and CRM systems. Desirable Experience within plant hire, powered access, tool hire, construction, equipment rental or related industries. Existing network within construction or infrastructure sectors. Knowledge of major contractors and regional construction markets. Understanding of the hire industry and equipment solutions.
Aug 14, 2026
Full time
Business Development Manager Location: Enfield, London (with travel across London, the Home Counties and surrounding regions) About Us We are one of the UK's leading independent plant hire specialists, providing plant, powered access, mechanical & electrical equipment, training, and site solutions to the construction, infrastructure, maintenance, and facilities management sectors. We pride ourselves on delivering exceptional customer service, reliable equipment, and long-term partnerships that keep our customers' projects moving. The Role We are looking for an ambitious, commercially driven Business Development Manager to identify new business opportunities, build strong customer relationships, and grow revenue across our expanding range of hire services. This is a field-based role that requires a proactive sales professional who thrives on developing new accounts while managing and expanding an existing customer portfolio. Key Responsibilities Generate new business opportunities through networking, prospecting and cold calling. Develop long-term relationships with contractors, construction companies, M&E contractors, local authorities, facilities management companies and industrial clients. Manage the full sales cycle from initial enquiry through quotation, negotiation and account management. Identify opportunities to cross-sell plant hire, powered access, tools, training and specialist equipment. Meet and exceed monthly and annual sales targets. Carry out regular customer visits to understand project requirements and identify future opportunities. Prepare competitive quotations and negotiate commercial agreements. Work closely with internal hire desk, operations and transport teams to deliver outstanding customer service. Maintain accurate records within the CRM system and produce regular sales forecasts and pipeline reports. Monitor competitor activity and market trends to identify opportunities for growth. Represent the business at networking events, exhibitions and customer meetings. About You We're looking for someone who combines strong commercial awareness with a genuine passion for customer service. Essential Proven experience in business development or field sales. Strong track record of winning new business and growing existing accounts. Excellent communication, presentation and negotiation skills. Self-motivated with the ability to work independently. Commercially focused with a results-driven approach. Full UK driving licence. Good IT skills including Microsoft Office and CRM systems. Desirable Experience within plant hire, powered access, tool hire, construction, equipment rental or related industries. Existing network within construction or infrastructure sectors. Knowledge of major contractors and regional construction markets. Understanding of the hire industry and equipment solutions.
Your new company A growing engineering business based in Exeter is seeking an experienced Accounts Assistant to join their finance team on an initial 4-month contract, with the potential for extension. This is a busy, fast-paced environment supporting multiple projects across the UK and would suit someone who enjoys working as part of a collaborative finance function. Your new role Reporting to the Finance Manager, you will provide essential support across the finance department, ensuring the smooth running of day-to-day accounting operations. Responsibilities will include: Processing high volumes of purchase invoices and matching to purchase orders Supplier statement reconciliations and resolving invoice discrepancies Preparing and assisting with weekly supplier payment runs Raising sales invoices and credit notes Allocating customer payments and maintaining accurate sales ledger records Supporting credit control activities and chasing outstanding debt Performing daily bank reconciliations and cash postings Assisting with month-end duties, including accruals, prepayments and balance sheet reconciliations Processing employee expenses and timesheets Supporting project costing and financial administration Maintaining accurate financial records and assisting with ad-hoc finance tasks as required What you'll need to succeed You will have previous experience working within an Accounts Assistant, Finance Assistant or Accounts Administrator position. Strong purchase ledger and sales ledger experience is essential, alongside good Excel skills and experience using finance systems. You will be organised, detail-oriented and able to work effectively in a busy team environment. Experience within engineering, manufacturing or project-based businesses would be advantageous. What you'll get in return 16.00 - 19.00 per hour Initial 4-month contract with potential for extension Immediate start available Full-time on-site role in Exeter Free on-site parking Opportunity to join a well-established and growing engineering business Supportive and collaborative finance team What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 14, 2026
Seasonal
Your new company A growing engineering business based in Exeter is seeking an experienced Accounts Assistant to join their finance team on an initial 4-month contract, with the potential for extension. This is a busy, fast-paced environment supporting multiple projects across the UK and would suit someone who enjoys working as part of a collaborative finance function. Your new role Reporting to the Finance Manager, you will provide essential support across the finance department, ensuring the smooth running of day-to-day accounting operations. Responsibilities will include: Processing high volumes of purchase invoices and matching to purchase orders Supplier statement reconciliations and resolving invoice discrepancies Preparing and assisting with weekly supplier payment runs Raising sales invoices and credit notes Allocating customer payments and maintaining accurate sales ledger records Supporting credit control activities and chasing outstanding debt Performing daily bank reconciliations and cash postings Assisting with month-end duties, including accruals, prepayments and balance sheet reconciliations Processing employee expenses and timesheets Supporting project costing and financial administration Maintaining accurate financial records and assisting with ad-hoc finance tasks as required What you'll need to succeed You will have previous experience working within an Accounts Assistant, Finance Assistant or Accounts Administrator position. Strong purchase ledger and sales ledger experience is essential, alongside good Excel skills and experience using finance systems. You will be organised, detail-oriented and able to work effectively in a busy team environment. Experience within engineering, manufacturing or project-based businesses would be advantageous. What you'll get in return 16.00 - 19.00 per hour Initial 4-month contract with potential for extension Immediate start available Full-time on-site role in Exeter Free on-site parking Opportunity to join a well-established and growing engineering business Supportive and collaborative finance team What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Just Recruitment is delighted to be supporting a well-established and expanding business on the outskirts of Ipswich in their search for a Trade Service Delivery Coordinator. This is an exciting opportunity to join a busy operations team where you'll play a pivotal role in ensuring the smooth coordination of daily collections and deliveries. Working closely with the Transport Manager and drivers, you'll help deliver an efficient, responsive, and high-quality service while managing day-to-day operational activity. Key Responsibilities: Coordinate daily waste collections and delivery rounds Plan, schedule and optimise service routes Maintain real-time communication with drivers via Microsoft Teams and phone Work closely with the Transport Manager to manage driver workloads Manage live service changes and resolve issues Act as a key point of contact for drivers Process customer orders and handle service queries Liaise with internal teams including Transport, Accounts and Site Operations Keep CRM and systems up to date Skills & Experience: Experience in service delivery, logistics, transport or operations coordination Experience with WasteLogics or similar systems (advantageous) Strong Microsoft 365 skills (Outlook, Excel, Teams) Ability to work in a fast-paced environment Please note: Due to the location of the business, a full UK driving license and access to your own transport are essential. This role sits within the Service Delivery team, working closely with the Transport Department (drivers and fleet) and Site Operations (MRF and processing facility). The Service Delivery team acts as the central coordination function ensuring all services are delivered efficiently. During periods of BSM absence, the role will support continuity across business support and service delivery functions by assisting with day-to-day coordination, internal communication and escalation of priority matters. The salary range reflects the operational coordination responsibilities of the role, with a slightly higher upper range to recognise the additional expectation to provide Business Support Manager / Assistant Manager cover during BSM absence.
Aug 14, 2026
Full time
Just Recruitment is delighted to be supporting a well-established and expanding business on the outskirts of Ipswich in their search for a Trade Service Delivery Coordinator. This is an exciting opportunity to join a busy operations team where you'll play a pivotal role in ensuring the smooth coordination of daily collections and deliveries. Working closely with the Transport Manager and drivers, you'll help deliver an efficient, responsive, and high-quality service while managing day-to-day operational activity. Key Responsibilities: Coordinate daily waste collections and delivery rounds Plan, schedule and optimise service routes Maintain real-time communication with drivers via Microsoft Teams and phone Work closely with the Transport Manager to manage driver workloads Manage live service changes and resolve issues Act as a key point of contact for drivers Process customer orders and handle service queries Liaise with internal teams including Transport, Accounts and Site Operations Keep CRM and systems up to date Skills & Experience: Experience in service delivery, logistics, transport or operations coordination Experience with WasteLogics or similar systems (advantageous) Strong Microsoft 365 skills (Outlook, Excel, Teams) Ability to work in a fast-paced environment Please note: Due to the location of the business, a full UK driving license and access to your own transport are essential. This role sits within the Service Delivery team, working closely with the Transport Department (drivers and fleet) and Site Operations (MRF and processing facility). The Service Delivery team acts as the central coordination function ensuring all services are delivered efficiently. During periods of BSM absence, the role will support continuity across business support and service delivery functions by assisting with day-to-day coordination, internal communication and escalation of priority matters. The salary range reflects the operational coordination responsibilities of the role, with a slightly higher upper range to recognise the additional expectation to provide Business Support Manager / Assistant Manager cover during BSM absence.
Location: Poole Hours: Monday Friday, 08.00am-17.00pm, 40 hours per week Salary: £31,500 Benefits: 22 days rising after 2 years, Holiday buy-back scheme, Pension, Growth by sharing bonus scheme, on-site parking, Modern open plan offices, Free lunch every Friday, Company sick pay, Company social and corporate events, monthly + annual bonus structure. Aspire Jobs are delighted to be working with our client who are a well-established family run business and who are now looking for an Account Manager to join their team based at the office in Poole, Dorset. The successful Account Manager will: - Be professional with exceptional communication skills. Have a proactive attitude. Be confident dealing with customers and building good client relationships. Be a self-starter. Have excellent organisational skills. Be a team player. Have B2B or B2C experience. Be comfortable selling via the telephone and in virtual meetings. Have strong commercial acumen. Possess excellent negotiation skills. Job duties for the Account Manager are (but not limited to): - Proactively schedule and complete agreed volume of outbound customer calls per day. Respond to customer email enquiries within agreed timeframe. Make appointments and ensure all open opportunities are maintained and recorded on the database. Manage requests for quotes and follow up as required. Document all customer interactions on CRM system. Identify opportunities to drive growth and profitability. Maintain positive client relationships. Research and understand product availability. Research and stay up to date on industry trends. Management of customer complaints in a professional and timely manner. Schedule customer account reviews.
Aug 14, 2026
Full time
Location: Poole Hours: Monday Friday, 08.00am-17.00pm, 40 hours per week Salary: £31,500 Benefits: 22 days rising after 2 years, Holiday buy-back scheme, Pension, Growth by sharing bonus scheme, on-site parking, Modern open plan offices, Free lunch every Friday, Company sick pay, Company social and corporate events, monthly + annual bonus structure. Aspire Jobs are delighted to be working with our client who are a well-established family run business and who are now looking for an Account Manager to join their team based at the office in Poole, Dorset. The successful Account Manager will: - Be professional with exceptional communication skills. Have a proactive attitude. Be confident dealing with customers and building good client relationships. Be a self-starter. Have excellent organisational skills. Be a team player. Have B2B or B2C experience. Be comfortable selling via the telephone and in virtual meetings. Have strong commercial acumen. Possess excellent negotiation skills. Job duties for the Account Manager are (but not limited to): - Proactively schedule and complete agreed volume of outbound customer calls per day. Respond to customer email enquiries within agreed timeframe. Make appointments and ensure all open opportunities are maintained and recorded on the database. Manage requests for quotes and follow up as required. Document all customer interactions on CRM system. Identify opportunities to drive growth and profitability. Maintain positive client relationships. Research and understand product availability. Research and stay up to date on industry trends. Management of customer complaints in a professional and timely manner. Schedule customer account reviews.
Portfolio are proud to be exclusively representing our HR Software & Employment Law client in their search for an Activation and Engagement Team Manager. You will manage a team of approx. 10 account managers who onboard new clients, introduce new products to clients and give unbeatable customer service. You will have experience in a similar industry, onboarding new clients, keeping engagement high and contributing to retention. Team leader experience is also required, monitoring performance, offering support and guidance in order to develop your people and all associated HR. If you are looking for a new challenge, please apply today and we'll be in touch! Job Summary: As an Activation & Engagement Onboarding Manager, you will be responsible for designing, implementing, and managing onboarding programs to ensure seamless integration of new customers, products, or services. Your primary goal will be to drive customer activation, engagement, and retention through effective onboarding strategies. Supporting team members in delivering high standard onboards to newly engaged clients as well as our established clients Working with and managing multiple teams within Activation & Engagement ensuring smooth transition through the client journey. Reporting to the Head of activation & Engagement. Day-to-day responsibilities include, but not limited to the below: Manage multiple teams from Activation to Engagement to ensure a smooth transition during the client journey Develop and guide the Activation Team to deliver minimum 80% activated clients. Deliver a "best in class" service to all new and existing clients, producing work to an excellent quality and ensuring 100% task completion. Develop and execute comprehensive onboarding strategies to drive customer activation and engagement Collaborate with cross-functional teams to design and implement onboarding programs Create engaging content, including email campaigns, tutorials, and guides to support onboarding Analyse customer feedback and data to identify areas for improvement and optimize onboarding processes Manage and track key performance indicators (KPIs) to measure onboarding success within your team. Provide exceptional customer support and address customer concerns in a timely and professional manner Look at overall client cancelations and look at YOY reduction, with suggesting ways to improve. Improve client base logging in YOY, supporting with implementation of account manager models to support the client adoption and continuous engagement. Conduct monthly/Bi-annual team 1-1 and appraisals, and be able to give constructive feedback, and help coach team members in line with company development. Manage and track client journey and suggest and implement change to support adoption of the product and software. Be able to look at and report on daily / weekly / monthly KPI's and look at where improvement can be made team and department wide, In order to support the company yearly objectives. Requirements: Strong understanding of customer onboarding principles and best practices Excellent communication, project management, and analytical skills Ability to work in a fast-paced environment and prioritize multiple tasks Team management of 2 years Proficiency in CRM software and data analysis tools Benefits Enhanced holidays - 25 days increasing to 27 after 2 years' service and 28 after 5 years' service (22 Days for Field Sales) Private health care cover after 5 years' service New business referral scheme Access to Health Shield Access to the EAP service Refer a friend scheme Paid birthday leave Pension scheme contribution increasing to 5% after 5 years' service and again to 7% after 7 years' service Group life insurance Eye care contribution Free fruit (office-based staff) Travel Season Ticket loan scheme Milestone recognition Discounted products - Manchester City centre parking (AO Arena) / First Bus Travel Club Membership / Microsoft Home User programme / Anglian Home Improvements Pace health Club (situated in the park Inn) discounted gym membership and spa treatments Park Inn 20% off food and drink New Century food and drink discount Revolution De Cuba food and drink discount Cycle 2 Work scheme after probationary period On site Gym Bright Exchange perks 51976LF INDMANS The Portfolio Group are acting on behalf of our client in recruiting for this position.
Aug 14, 2026
Full time
Portfolio are proud to be exclusively representing our HR Software & Employment Law client in their search for an Activation and Engagement Team Manager. You will manage a team of approx. 10 account managers who onboard new clients, introduce new products to clients and give unbeatable customer service. You will have experience in a similar industry, onboarding new clients, keeping engagement high and contributing to retention. Team leader experience is also required, monitoring performance, offering support and guidance in order to develop your people and all associated HR. If you are looking for a new challenge, please apply today and we'll be in touch! Job Summary: As an Activation & Engagement Onboarding Manager, you will be responsible for designing, implementing, and managing onboarding programs to ensure seamless integration of new customers, products, or services. Your primary goal will be to drive customer activation, engagement, and retention through effective onboarding strategies. Supporting team members in delivering high standard onboards to newly engaged clients as well as our established clients Working with and managing multiple teams within Activation & Engagement ensuring smooth transition through the client journey. Reporting to the Head of activation & Engagement. Day-to-day responsibilities include, but not limited to the below: Manage multiple teams from Activation to Engagement to ensure a smooth transition during the client journey Develop and guide the Activation Team to deliver minimum 80% activated clients. Deliver a "best in class" service to all new and existing clients, producing work to an excellent quality and ensuring 100% task completion. Develop and execute comprehensive onboarding strategies to drive customer activation and engagement Collaborate with cross-functional teams to design and implement onboarding programs Create engaging content, including email campaigns, tutorials, and guides to support onboarding Analyse customer feedback and data to identify areas for improvement and optimize onboarding processes Manage and track key performance indicators (KPIs) to measure onboarding success within your team. Provide exceptional customer support and address customer concerns in a timely and professional manner Look at overall client cancelations and look at YOY reduction, with suggesting ways to improve. Improve client base logging in YOY, supporting with implementation of account manager models to support the client adoption and continuous engagement. Conduct monthly/Bi-annual team 1-1 and appraisals, and be able to give constructive feedback, and help coach team members in line with company development. Manage and track client journey and suggest and implement change to support adoption of the product and software. Be able to look at and report on daily / weekly / monthly KPI's and look at where improvement can be made team and department wide, In order to support the company yearly objectives. Requirements: Strong understanding of customer onboarding principles and best practices Excellent communication, project management, and analytical skills Ability to work in a fast-paced environment and prioritize multiple tasks Team management of 2 years Proficiency in CRM software and data analysis tools Benefits Enhanced holidays - 25 days increasing to 27 after 2 years' service and 28 after 5 years' service (22 Days for Field Sales) Private health care cover after 5 years' service New business referral scheme Access to Health Shield Access to the EAP service Refer a friend scheme Paid birthday leave Pension scheme contribution increasing to 5% after 5 years' service and again to 7% after 7 years' service Group life insurance Eye care contribution Free fruit (office-based staff) Travel Season Ticket loan scheme Milestone recognition Discounted products - Manchester City centre parking (AO Arena) / First Bus Travel Club Membership / Microsoft Home User programme / Anglian Home Improvements Pace health Club (situated in the park Inn) discounted gym membership and spa treatments Park Inn 20% off food and drink New Century food and drink discount Revolution De Cuba food and drink discount Cycle 2 Work scheme after probationary period On site Gym Bright Exchange perks 51976LF INDMANS The Portfolio Group are acting on behalf of our client in recruiting for this position.
Housing Solicitor Salary: £53,090 - £56,253 per annum plus excellent benefits Location: Walsall, West Midlands Contract: Full Time, Permanent, 37 hours per week Closing Date: 21 August 2026 Interview Date: 27 August 2026 and 3 September 2026 We have an exciting opportunity in our Legal Team for an experienced Housing Solicitor to support and advise on housing related matters, housing condition claims and associated applications and claims. The ideal candidate will have experience of legal case management relating to housing matters eg tenancy breaches, anti-social behaviour and housing condition claims. You'll support the delivery of legal services to whg by providing advice and representation across a range of housing litigation matters. Working closely with the Housing Litigation Manager and wider Legal team, you'll manage your own caseload while contributing to a collaborative, supportive environment. Main job responsibilities: Managing a varied caseload of housing management matters including disrepair, rent possession, injunctions, tenancy succession and neighbourhood issues Preparing cases for court, drafting pleadings, witness statements and legal documentation Representing whg in hearings across the County Court, Magistrates' Court and First-tier Tribunal Advising colleagues on legal risks, responsibilities and options relating to social housing Working closely with operational teams to support service delivery and case outcomes Ensuring compliance with legislation, court procedures, Civil Procedure Rules and professional standards Supporting knowledge sharing across the organisation, including informal guidance and updates on changes in law We're looking for someone who has: A law degree or other relevant professional qualification. Qualified Solicitor or FCILEX with 5+ years PQE, with experience of legal case management relating to housing condition claims, including drafting court applications, defences, witness statements, and with knowledge of the associated Civil Procedure Rules and Pre-Action Protocols. Experience of attending, presenting and advocacy in County Court hearings. A keen interest in social housing law, including an understanding of relevant legislation and case law. Excellent written and verbal communication skills, including the ability to explain complex legal concepts clearly to colleagues A collaborative attitude and be proactive in building strong working relationships. Experience in advising on and assisting with litigation, including casework and Court appearances. Experience of understanding and implementing Civil Procedure Rules Strong organisational and time management skills. Experience in court advocacy and case preparation. Good legal drafting skills Strong organisational skills, accuracy and attention to detail Proficiency using legal databases and MS Office suite Good research skills Committed team player and ability to adapt well to new challenges Ability to develop and sustain strong relationships with colleagues and third-party stakeholders The ability to show resilience when dealing with challenging situations. Keep up to date of any changes in legislation and court procedures. Maintain professional propriety when dealing with customers who may be in a state of distress during court proceedings. Experience of using a case management system (desirable) What's in it for you? In return, you will receive a competitive salary, 27 days annual leave (plus Christmas shut down), a defined benefit pension scheme, health cash plan, a range of shopping and leisure discounts. We are output focused and flexible and believe in giving colleagues the right balance of autonomy and support to enable them to work to their full potential. Despite the high expectation for performance and delivery, we are committed to ensuring colleagues have a healthy work-life balance and able to work in agile ways which support them. About us At whg, we are dedicated to providing affordable homes across the Midlands and creating sustainable communities. We believe everyone has the right to a safe and secure home, which is the foundation for a successful life. Our values- Trustworthy, Respectful, Accountable, Collaborative and Excellent - guide our work and our commitment to creating an inclusive workplace where everyone can thrive. We have been recognised as a top employer in the prestigious Sunday Times Best Places to Work 2025. The awards celebrate the top employers in the UK who are leading the way in employee pride, job satisfaction and wellbeing, as well as reward and recognition. We are proud to be a Disability Confident Employer, committed to providing opportunities and support for all applicants, including those with disabilities. Interested in joining our team? Visit our website and read . whg is committed to safeguarding and promoting the welfare of our customers and communities. Please note that for some roles, a Disclosure and Barring Service (DBS) check may be required as part of our pre-employment screening process.
Aug 14, 2026
Full time
Housing Solicitor Salary: £53,090 - £56,253 per annum plus excellent benefits Location: Walsall, West Midlands Contract: Full Time, Permanent, 37 hours per week Closing Date: 21 August 2026 Interview Date: 27 August 2026 and 3 September 2026 We have an exciting opportunity in our Legal Team for an experienced Housing Solicitor to support and advise on housing related matters, housing condition claims and associated applications and claims. The ideal candidate will have experience of legal case management relating to housing matters eg tenancy breaches, anti-social behaviour and housing condition claims. You'll support the delivery of legal services to whg by providing advice and representation across a range of housing litigation matters. Working closely with the Housing Litigation Manager and wider Legal team, you'll manage your own caseload while contributing to a collaborative, supportive environment. Main job responsibilities: Managing a varied caseload of housing management matters including disrepair, rent possession, injunctions, tenancy succession and neighbourhood issues Preparing cases for court, drafting pleadings, witness statements and legal documentation Representing whg in hearings across the County Court, Magistrates' Court and First-tier Tribunal Advising colleagues on legal risks, responsibilities and options relating to social housing Working closely with operational teams to support service delivery and case outcomes Ensuring compliance with legislation, court procedures, Civil Procedure Rules and professional standards Supporting knowledge sharing across the organisation, including informal guidance and updates on changes in law We're looking for someone who has: A law degree or other relevant professional qualification. Qualified Solicitor or FCILEX with 5+ years PQE, with experience of legal case management relating to housing condition claims, including drafting court applications, defences, witness statements, and with knowledge of the associated Civil Procedure Rules and Pre-Action Protocols. Experience of attending, presenting and advocacy in County Court hearings. A keen interest in social housing law, including an understanding of relevant legislation and case law. Excellent written and verbal communication skills, including the ability to explain complex legal concepts clearly to colleagues A collaborative attitude and be proactive in building strong working relationships. Experience in advising on and assisting with litigation, including casework and Court appearances. Experience of understanding and implementing Civil Procedure Rules Strong organisational and time management skills. Experience in court advocacy and case preparation. Good legal drafting skills Strong organisational skills, accuracy and attention to detail Proficiency using legal databases and MS Office suite Good research skills Committed team player and ability to adapt well to new challenges Ability to develop and sustain strong relationships with colleagues and third-party stakeholders The ability to show resilience when dealing with challenging situations. Keep up to date of any changes in legislation and court procedures. Maintain professional propriety when dealing with customers who may be in a state of distress during court proceedings. Experience of using a case management system (desirable) What's in it for you? In return, you will receive a competitive salary, 27 days annual leave (plus Christmas shut down), a defined benefit pension scheme, health cash plan, a range of shopping and leisure discounts. We are output focused and flexible and believe in giving colleagues the right balance of autonomy and support to enable them to work to their full potential. Despite the high expectation for performance and delivery, we are committed to ensuring colleagues have a healthy work-life balance and able to work in agile ways which support them. About us At whg, we are dedicated to providing affordable homes across the Midlands and creating sustainable communities. We believe everyone has the right to a safe and secure home, which is the foundation for a successful life. Our values- Trustworthy, Respectful, Accountable, Collaborative and Excellent - guide our work and our commitment to creating an inclusive workplace where everyone can thrive. We have been recognised as a top employer in the prestigious Sunday Times Best Places to Work 2025. The awards celebrate the top employers in the UK who are leading the way in employee pride, job satisfaction and wellbeing, as well as reward and recognition. We are proud to be a Disability Confident Employer, committed to providing opportunities and support for all applicants, including those with disabilities. Interested in joining our team? Visit our website and read . whg is committed to safeguarding and promoting the welfare of our customers and communities. Please note that for some roles, a Disclosure and Barring Service (DBS) check may be required as part of our pre-employment screening process.
Our growing client, with offices based on the outskirts of Peterborough is seeking a Commercial Assistant to join them on a full time permanent basis working 9.00am - 5.00pm Monday to Friday. As Commercial Assistant, you support a busy team manager and will be responsible for dealing with inbound sales enquiries, managing existing customer accounts, arrange shipments, update stock records and place stock orders, deals with telephone calls and emails, support social media marketing and online promotional content, strengthening brand presence. You may also get the opportunity to support at events and trade shows too. To be considered for the role of Commercial Assistant, you will have experience in purchasing / merchandising or some form of commercial / sales support role. You will have excellent written and verbal communication skills and will have PC literacy in MS Office and the ability to pick up other business systems. You will be organised and will have superb attention to detail. In return, for the role of Commercial Assistant, our client is offering a salary of £32,500, pension, 28 days annual leave inclusive of bank holidays, on site parking, product discount. Send your CV now for consideration. Infinity Recruitment Consultancy Limited acts as an employment agency for permanent, contract and temporary recruitment. By applying you will be registered as a candidate with Infinity Recruitment Consultancy Limited, your personal data may be added to our database as part of the application process. Our privacy policy is available on our website and explains how we will use your data.
Aug 14, 2026
Full time
Our growing client, with offices based on the outskirts of Peterborough is seeking a Commercial Assistant to join them on a full time permanent basis working 9.00am - 5.00pm Monday to Friday. As Commercial Assistant, you support a busy team manager and will be responsible for dealing with inbound sales enquiries, managing existing customer accounts, arrange shipments, update stock records and place stock orders, deals with telephone calls and emails, support social media marketing and online promotional content, strengthening brand presence. You may also get the opportunity to support at events and trade shows too. To be considered for the role of Commercial Assistant, you will have experience in purchasing / merchandising or some form of commercial / sales support role. You will have excellent written and verbal communication skills and will have PC literacy in MS Office and the ability to pick up other business systems. You will be organised and will have superb attention to detail. In return, for the role of Commercial Assistant, our client is offering a salary of £32,500, pension, 28 days annual leave inclusive of bank holidays, on site parking, product discount. Send your CV now for consideration. Infinity Recruitment Consultancy Limited acts as an employment agency for permanent, contract and temporary recruitment. By applying you will be registered as a candidate with Infinity Recruitment Consultancy Limited, your personal data may be added to our database as part of the application process. Our privacy policy is available on our website and explains how we will use your data.
Project Manager, Event and Exhibition Graphics - West Midlands Leading Global Exhibition, Experiential Events and Display Graphics business seeks an experienced and skilled Project Manager to take responsibility for managing their Graphic services across an array of high profile Events and Exhibition organisers across the UK and Europe. Possessing comprehensive Large Format Graphics experience, you ll ideally be working in a similar Exhibition / Events coordinating remit, as the Project Manager will be responsible for undertaking full Client management and bespoke project support for the Graphics delivery and installation on an array of major UK and European events. Working with an array of major Exhibition and Events organisations, you must have demonstrable experience of day-to-day management of high profile event schedules and logistics, co-ordinating the on-site Graphics and Display requirements for an array of major Brand Clients and the inhouse/oustsource Production environments and installation teams. Accustomed to working with multiple stakeholders including Marketing, Creative, Production and Digital, you ll be accustomed to working in a flexible and rapidly evolving project environment, where your robust and instantly engaging personality is complemented by strong administrative skills and a very keen eye for detail. With a professional approach to work and appearance, you will be able to function under pressure and remain calm, with a clear ability to prioritise and to highly effectively communicate at all levels. You must have a strong technical appreciation of the Graphics industry as you ll be liaising with the Studio and Creative teams on the development of concepts, working closely and collaboratively with other colleagues in the Business to deliver complete and fully integrated project solutions With flair, imagination and the energy to multi-task, you will mainly be based from their HQ in the West Midlands, but you will work away from home periodically, delivering projects across the UK and Europe, so whilst experience is key, a sense of humour is also considered essential ! An impressive Global Business with strong market recognition, this is a fabulous opportunity to join a dynamic and empowered team in the development of your career potential with in the Exhibitions, Events and Graphics arena. Circa £Excellent package depending on experience and calibre Project, Account Manager, Exhibition, Events, Large Format, Digital, Print, Signage, Banners, Wide Format, Vinyl, Display Graphics, Installation, conference, Design and Build
Aug 14, 2026
Full time
Project Manager, Event and Exhibition Graphics - West Midlands Leading Global Exhibition, Experiential Events and Display Graphics business seeks an experienced and skilled Project Manager to take responsibility for managing their Graphic services across an array of high profile Events and Exhibition organisers across the UK and Europe. Possessing comprehensive Large Format Graphics experience, you ll ideally be working in a similar Exhibition / Events coordinating remit, as the Project Manager will be responsible for undertaking full Client management and bespoke project support for the Graphics delivery and installation on an array of major UK and European events. Working with an array of major Exhibition and Events organisations, you must have demonstrable experience of day-to-day management of high profile event schedules and logistics, co-ordinating the on-site Graphics and Display requirements for an array of major Brand Clients and the inhouse/oustsource Production environments and installation teams. Accustomed to working with multiple stakeholders including Marketing, Creative, Production and Digital, you ll be accustomed to working in a flexible and rapidly evolving project environment, where your robust and instantly engaging personality is complemented by strong administrative skills and a very keen eye for detail. With a professional approach to work and appearance, you will be able to function under pressure and remain calm, with a clear ability to prioritise and to highly effectively communicate at all levels. You must have a strong technical appreciation of the Graphics industry as you ll be liaising with the Studio and Creative teams on the development of concepts, working closely and collaboratively with other colleagues in the Business to deliver complete and fully integrated project solutions With flair, imagination and the energy to multi-task, you will mainly be based from their HQ in the West Midlands, but you will work away from home periodically, delivering projects across the UK and Europe, so whilst experience is key, a sense of humour is also considered essential ! An impressive Global Business with strong market recognition, this is a fabulous opportunity to join a dynamic and empowered team in the development of your career potential with in the Exhibitions, Events and Graphics arena. Circa £Excellent package depending on experience and calibre Project, Account Manager, Exhibition, Events, Large Format, Digital, Print, Signage, Banners, Wide Format, Vinyl, Display Graphics, Installation, conference, Design and Build
Account Manager, Packaging Consumables - Cambs Following the recent acquisition of the largest privately owned tape printer in Europe, they now seek to strengthen their Client Services team with the appointment a dynamic, communicative & Client centric Account Manager / Customer Service Executive. Working hand in hand with major Distributor Clients, you ll be responsible for building a high level of trust and understanding which facilitates the delivery of long term & sustainable solutions to their customers, as these roles form part of a strong strategic plan for delivering investment & growth. The Account Manager / Client Services Executive role demands a communicative & dynamically energetic, Client centric individual to further cement the Business overriding passion and capability for delivering exceptional product & customer care. Ideally with some exposure to the Print / Packaging Industry, or in a bespoke manufacturing environment, you must have the proven ability to forge successful partnerships that are founded on an open and flexible approach. You ll be capable of listening and questioning the Clients requirements, using your ability to tailor beneficial solutions that will be shaped to fulfil the requirements of their Customers customers', so the focus of this role is also to further maximise the potential for new/additional growth opportunities that will contribute to increased future market share. Primary Purpose of the Role Building amiable, long term, relationships, with existing and new distributors that actively encourages business growth through new products and generic growth. Key Responsibilities / Accountabilities Build sustainable relationships and trust with distributors through open and interactive communication. Take ownership and responsibility for customer orders and enquiries through to completion. Process and acknowledge orders and quotations to agreed deadlines. Recommend company products, negotiate and quote in line with their distributor s requirements. Upsell to existing customers, maximising profitability. You will possess excellent communication skills (verbal & written), be a strong & motivated individual, yet an effective team player, with an ability to work under pressure & to tight deadlines. You ll be results orientated, with a positive, proactive, & inquisitive approach to life, alongside a clearly demonstrable focus and understanding of high-quality Customer Service / Client development & the ability to confidently deal with internal and external customers. You will be based within a reasonable proximity of their Cambridgeshire HQ and bring confidence, drive, hunger, a flair for the role and an upbeat approach to their business, for in return they offer an attractive salary, a secure working environment, clear room for professional growth and the excitement of being an integral part of a successful and growing team. Customer Services, Executive, Manager, Client Services, Manufacturing, Print, Packaging, Tape, Digital
Aug 14, 2026
Full time
Account Manager, Packaging Consumables - Cambs Following the recent acquisition of the largest privately owned tape printer in Europe, they now seek to strengthen their Client Services team with the appointment a dynamic, communicative & Client centric Account Manager / Customer Service Executive. Working hand in hand with major Distributor Clients, you ll be responsible for building a high level of trust and understanding which facilitates the delivery of long term & sustainable solutions to their customers, as these roles form part of a strong strategic plan for delivering investment & growth. The Account Manager / Client Services Executive role demands a communicative & dynamically energetic, Client centric individual to further cement the Business overriding passion and capability for delivering exceptional product & customer care. Ideally with some exposure to the Print / Packaging Industry, or in a bespoke manufacturing environment, you must have the proven ability to forge successful partnerships that are founded on an open and flexible approach. You ll be capable of listening and questioning the Clients requirements, using your ability to tailor beneficial solutions that will be shaped to fulfil the requirements of their Customers customers', so the focus of this role is also to further maximise the potential for new/additional growth opportunities that will contribute to increased future market share. Primary Purpose of the Role Building amiable, long term, relationships, with existing and new distributors that actively encourages business growth through new products and generic growth. Key Responsibilities / Accountabilities Build sustainable relationships and trust with distributors through open and interactive communication. Take ownership and responsibility for customer orders and enquiries through to completion. Process and acknowledge orders and quotations to agreed deadlines. Recommend company products, negotiate and quote in line with their distributor s requirements. Upsell to existing customers, maximising profitability. You will possess excellent communication skills (verbal & written), be a strong & motivated individual, yet an effective team player, with an ability to work under pressure & to tight deadlines. You ll be results orientated, with a positive, proactive, & inquisitive approach to life, alongside a clearly demonstrable focus and understanding of high-quality Customer Service / Client development & the ability to confidently deal with internal and external customers. You will be based within a reasonable proximity of their Cambridgeshire HQ and bring confidence, drive, hunger, a flair for the role and an upbeat approach to their business, for in return they offer an attractive salary, a secure working environment, clear room for professional growth and the excitement of being an integral part of a successful and growing team. Customer Services, Executive, Manager, Client Services, Manufacturing, Print, Packaging, Tape, Digital
Customer Service Coordinator Location: Livingston (Office-based) Contract Type: Permanent Hours: Monday to Thursday 8:45am - 4:30pm, Friday 8:45am - 3:15pm (37.5 hours per week) Salary: Up to £29k DOE Start Date: ASAP Are you an organised, relationship-driven professional who thrives in a busy customer-focused environment? This is an exciting opportunity to join a market-leading organisation as a Customer Service Coordinator , where you'll take responsibility for managing a portfolio of valued customers - ensuring they receive exceptional service, seamless communication, and the highest level of support. If you enjoy variety, problem-solving, and building strong long-term relationships, this role could be a fantastic fit About the Company: Our client is a renowned leader within the manufacturing sector, known for innovation, quality, and excellent customer experience. You'll be joining a collaborative team where your contribution genuinely matters. What You'll Be Doing Manage a portfolio of customer accounts , ensuring all needs are met promptly and professionally Act as a key point of contact for customer queries, requests, and service-related issues Build and maintain strong relationships with multiple stakeholders across your customer base Prepare and process quotations, orders, and amendments using internal CRM systems Monitor stock levels and coordinate with logistics to ensure timely and accurate deliveries Liaise closely with internal teams including production, sales, planning, and logistics Maintain accurate customer records and support the Customer Services Manager in developing service plans Contribute to continuous improvement initiatives and attend internal meetings as required What We're Looking For Experience in a customer service, customer coordinator, sales order processing, or account-support role Background in manufacturing is desirable Ability to stay agile in a fast-paced environment with shifting priorities Excellent organisational skills and confidence managing multiple customer requirements Strong communication skills with the ability to build rapport quickly A proactive approach to problem-solving Comfortable using CRM systems and digital tools An understanding of logistics or supply chain operations would be beneficial What's in It for You Opportunity to manage and nurture a diverse customer portfolio Highly competitive salary Career development and training opportunities Supportive and collaborative team culture Involvement in continuous improvement projects How to Apply: Ready to take the next step in your customer service career? Click Apply Now , send your CV to , or call for more information. Please note: Only shortlisted candidates will be contacted. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Aug 14, 2026
Full time
Customer Service Coordinator Location: Livingston (Office-based) Contract Type: Permanent Hours: Monday to Thursday 8:45am - 4:30pm, Friday 8:45am - 3:15pm (37.5 hours per week) Salary: Up to £29k DOE Start Date: ASAP Are you an organised, relationship-driven professional who thrives in a busy customer-focused environment? This is an exciting opportunity to join a market-leading organisation as a Customer Service Coordinator , where you'll take responsibility for managing a portfolio of valued customers - ensuring they receive exceptional service, seamless communication, and the highest level of support. If you enjoy variety, problem-solving, and building strong long-term relationships, this role could be a fantastic fit About the Company: Our client is a renowned leader within the manufacturing sector, known for innovation, quality, and excellent customer experience. You'll be joining a collaborative team where your contribution genuinely matters. What You'll Be Doing Manage a portfolio of customer accounts , ensuring all needs are met promptly and professionally Act as a key point of contact for customer queries, requests, and service-related issues Build and maintain strong relationships with multiple stakeholders across your customer base Prepare and process quotations, orders, and amendments using internal CRM systems Monitor stock levels and coordinate with logistics to ensure timely and accurate deliveries Liaise closely with internal teams including production, sales, planning, and logistics Maintain accurate customer records and support the Customer Services Manager in developing service plans Contribute to continuous improvement initiatives and attend internal meetings as required What We're Looking For Experience in a customer service, customer coordinator, sales order processing, or account-support role Background in manufacturing is desirable Ability to stay agile in a fast-paced environment with shifting priorities Excellent organisational skills and confidence managing multiple customer requirements Strong communication skills with the ability to build rapport quickly A proactive approach to problem-solving Comfortable using CRM systems and digital tools An understanding of logistics or supply chain operations would be beneficial What's in It for You Opportunity to manage and nurture a diverse customer portfolio Highly competitive salary Career development and training opportunities Supportive and collaborative team culture Involvement in continuous improvement projects How to Apply: Ready to take the next step in your customer service career? Click Apply Now , send your CV to , or call for more information. Please note: Only shortlisted candidates will be contacted. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Job Title Duty Manager Location Woking Employment Type Full time Contract Type Permanent Shift Pattern Work Shift: Days Hours per Week 45 Salary Competitive salary plus benefits Category Store Management Closing Date 23 August 2026 At Asda, we want you to find your everything as a Duty Manager, you'll play a vital role in the day-to-day running of our supermarket stores by planning and executing all trading activity across multiple departments whilst ensuring the store is safe and legal for our customer and colleagues. You'll lead the shrink agenda through the team, driving standards and inputs as well as acting on opportunities and business priorities with clear actions alongside the Store Manager to deliver a brilliant shopping experience and ensure our store is a great place to work. What qualities you'll need: Drive strategy into action: Planning and executing all trading activity on the shopfloor, delivering great availability standards, key metrics and KRAs through routine and processes. Lead with impact: Engaging and coaching food hall leadership team in waste and mark down compliance as well as the rest of the team to deliver excellent shopfloor standards whilst creating a culture of serving our customers with personality, heart and pride, and get one more item in every basket. Results-focused: Lead team with energy and pace to ensure shopfloor and promotional activity is landed to brief and on time to drive the store selling agenda whilst focus on opportunities and business priorities. Talent Development: Listen with empathy, driving resilience and encourage ownership, focus and passion for the business by bringing the "Asdaness" to work every day and supporting the development of the team and creating an environment where people feel valued, trusted, and motivated to step up What you'll bring: Experience as Team Leader, Supervisor or Manager in a grocery retail environment. Operational knowledge across food and non-food departments. Knowledge of improving availability, reducing waste, and managing shrink. Experience developing teams and managing change through leadership and building resilience. Good understanding HR policies and processes, and exposure to complex ER cases. Strong organisational skills and great customer service. Flexibility to work a range of shifts, including weekends and evenings. Are you ready to take the next step and be the guiding force behind one of our supermarkets? Apply today and find your everything at Asda. Everything you'll love Alongside a competitive salary, you'll get lots of other great benefits too, including: Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user Discretionary company bonus scheme Access to an enhanced electric car scheme Free eye test for you and your nominated user Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more Company pension Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support Asda Allies Inclusion Networks - helping colleagues to make sure everybody is included and that our differences are recognised and celebrated Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments. Colleague recognition programme Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas
Aug 14, 2026
Full time
Job Title Duty Manager Location Woking Employment Type Full time Contract Type Permanent Shift Pattern Work Shift: Days Hours per Week 45 Salary Competitive salary plus benefits Category Store Management Closing Date 23 August 2026 At Asda, we want you to find your everything as a Duty Manager, you'll play a vital role in the day-to-day running of our supermarket stores by planning and executing all trading activity across multiple departments whilst ensuring the store is safe and legal for our customer and colleagues. You'll lead the shrink agenda through the team, driving standards and inputs as well as acting on opportunities and business priorities with clear actions alongside the Store Manager to deliver a brilliant shopping experience and ensure our store is a great place to work. What qualities you'll need: Drive strategy into action: Planning and executing all trading activity on the shopfloor, delivering great availability standards, key metrics and KRAs through routine and processes. Lead with impact: Engaging and coaching food hall leadership team in waste and mark down compliance as well as the rest of the team to deliver excellent shopfloor standards whilst creating a culture of serving our customers with personality, heart and pride, and get one more item in every basket. Results-focused: Lead team with energy and pace to ensure shopfloor and promotional activity is landed to brief and on time to drive the store selling agenda whilst focus on opportunities and business priorities. Talent Development: Listen with empathy, driving resilience and encourage ownership, focus and passion for the business by bringing the "Asdaness" to work every day and supporting the development of the team and creating an environment where people feel valued, trusted, and motivated to step up What you'll bring: Experience as Team Leader, Supervisor or Manager in a grocery retail environment. Operational knowledge across food and non-food departments. Knowledge of improving availability, reducing waste, and managing shrink. Experience developing teams and managing change through leadership and building resilience. Good understanding HR policies and processes, and exposure to complex ER cases. Strong organisational skills and great customer service. Flexibility to work a range of shifts, including weekends and evenings. Are you ready to take the next step and be the guiding force behind one of our supermarkets? Apply today and find your everything at Asda. Everything you'll love Alongside a competitive salary, you'll get lots of other great benefits too, including: Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user Discretionary company bonus scheme Access to an enhanced electric car scheme Free eye test for you and your nominated user Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more Company pension Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support Asda Allies Inclusion Networks - helping colleagues to make sure everybody is included and that our differences are recognised and celebrated Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments. Colleague recognition programme Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas
Group Insurance & Claims ManagerLocation: Birmingham / HybridSalary: Competitive DOEWe are seeking an experienced Group Insurance & Claims Manager to take ownership of the insurance programme and claims function for a major UK rail freight and logistics business, with responsibility across the UK and elements of the wider European operation.This is a broad and highly visible role, working closely with senior management, Finance, Legal, Commercial, HSSE, insurers, brokers, loss adjusters and solicitors.You will play a key role in developing insurance strategy, managing the annual renewal programme, overseeing claims across multiple classes of business and helping to reduce the organisation's total cost of risk through effective insurance, loss prevention, contractual risk transfer and claims management.The business supports customers across the construction, aggregates, cement, steel, timber, waste, energy and industrial sectors. Key Responsibilities Lead and manage the Group's annual insurance renewal programme. Manage the insurance claims function across both insured and uninsured claims. Work closely with brokers, insurers, loss adjusters, solicitors, claimants and their representatives. Support insurers with the investigation and management of claims across multiple lines of insurance. Manage the defence, negotiation and settlement of sub-deductible and uninsured claims. Manage and maintain accurate claims and loss reporting information for financial and management purposes. Provide senior management with professional advice on insurance, claims and risk matters. Analyse claims trends and loss data to identify opportunities for loss prevention and risk reduction. Develop and implement insurance strategies for new business activities and future opportunities. Work alongside Legal and Commercial teams to review contracts and provide strategic insurance guidance. Support the business with contractual risk transfer and insurance requirements associated with new opportunities. Work closely with HSSE and senior management on existing and emerging claims and wider risk management. Manage insurance information relating to static property, rolling stock, insured values and stabling locations. Support the development of enterprise risk management and business continuity initiatives. Monitor insurer claims-handling performance and participate in relevant audits. Produce monthly and quarterly reports in line with internal audit requirements. Liaise with internal and external auditors. Deliver insurance and claims training or briefing sessions where required. Experience Required We are looking for an experienced insurance and claims professional with a strong understanding of commercial insurance and the ability to operate confidently with senior stakeholders.Experience across a range of the following areas would be highly beneficial: Freight Liability Public Liability Motor Employers' Liability Property Rolling Stock Static Property Claims recovery Complex or significant loss management You will ideally have experience managing relationships with brokers, insurers, loss adjusters, solicitors and other external stakeholders, together with a strong understanding of insurance regulations, legal principles and statutory duties.Experience within rail, transport, logistics, engineering, infrastructure or another complex operational environment would be advantageous. What We're Looking For Strong communication skills with the ability to engage effectively with senior management and external insurance partners. Excellent negotiation and influencing skills. Strong technical knowledge of commercial insurance and claims. Good understanding of insurance legislation, regulations and statutory requirements. Strong analytical and reporting capability. Commercially minded, with an understanding of the financial impact of risk and claims. Proficient in Microsoft Office. A proactive approach with the ability to identify and implement improvements. Comfortable working independently and taking ownership of complex matters. Willingness to travel nationally and undertake occasional overnight stays. A full clean driving licence. This role requires someone who can combine technical insurance expertise with strong commercial judgement.You will be proactive, hands-on and comfortable dealing with complex issues from initial investigation through to negotiation, settlement and recovery.You will be expected to challenge existing processes, identify opportunities to improve the management of risk and claims, and communicate clearly with stakeholders at all levels.The successful individual will demonstrate: Drive, energy and enthusiasm. A proactive and solutions-focused approach. Strong ownership and accountability. High standards of work and attention to detail. Excellent interpersonal and influencing skills. The ability to listen, challenge constructively and work collaboratively. A willingness to embrace new challenges and drive change. What You'll Get This is an excellent opportunity to join a growing and evolving organisation in a senior insurance position with genuine influence over the Group's insurance strategy, claims management and wider approach to risk.You will have significant exposure to senior stakeholders and the opportunity to make a tangible impact on the organisation's total cost of risk, claims performance and future growth.The organisation is committed to developing its people and providing opportunities for continued professional growth and progression.If you are an experienced Insurance & Claims professional looking for a role combining strategic responsibility, complex claims and commercial risk management, we'd be keen to hear from you.
Aug 14, 2026
Full time
Group Insurance & Claims ManagerLocation: Birmingham / HybridSalary: Competitive DOEWe are seeking an experienced Group Insurance & Claims Manager to take ownership of the insurance programme and claims function for a major UK rail freight and logistics business, with responsibility across the UK and elements of the wider European operation.This is a broad and highly visible role, working closely with senior management, Finance, Legal, Commercial, HSSE, insurers, brokers, loss adjusters and solicitors.You will play a key role in developing insurance strategy, managing the annual renewal programme, overseeing claims across multiple classes of business and helping to reduce the organisation's total cost of risk through effective insurance, loss prevention, contractual risk transfer and claims management.The business supports customers across the construction, aggregates, cement, steel, timber, waste, energy and industrial sectors. Key Responsibilities Lead and manage the Group's annual insurance renewal programme. Manage the insurance claims function across both insured and uninsured claims. Work closely with brokers, insurers, loss adjusters, solicitors, claimants and their representatives. Support insurers with the investigation and management of claims across multiple lines of insurance. Manage the defence, negotiation and settlement of sub-deductible and uninsured claims. Manage and maintain accurate claims and loss reporting information for financial and management purposes. Provide senior management with professional advice on insurance, claims and risk matters. Analyse claims trends and loss data to identify opportunities for loss prevention and risk reduction. Develop and implement insurance strategies for new business activities and future opportunities. Work alongside Legal and Commercial teams to review contracts and provide strategic insurance guidance. Support the business with contractual risk transfer and insurance requirements associated with new opportunities. Work closely with HSSE and senior management on existing and emerging claims and wider risk management. Manage insurance information relating to static property, rolling stock, insured values and stabling locations. Support the development of enterprise risk management and business continuity initiatives. Monitor insurer claims-handling performance and participate in relevant audits. Produce monthly and quarterly reports in line with internal audit requirements. Liaise with internal and external auditors. Deliver insurance and claims training or briefing sessions where required. Experience Required We are looking for an experienced insurance and claims professional with a strong understanding of commercial insurance and the ability to operate confidently with senior stakeholders.Experience across a range of the following areas would be highly beneficial: Freight Liability Public Liability Motor Employers' Liability Property Rolling Stock Static Property Claims recovery Complex or significant loss management You will ideally have experience managing relationships with brokers, insurers, loss adjusters, solicitors and other external stakeholders, together with a strong understanding of insurance regulations, legal principles and statutory duties.Experience within rail, transport, logistics, engineering, infrastructure or another complex operational environment would be advantageous. What We're Looking For Strong communication skills with the ability to engage effectively with senior management and external insurance partners. Excellent negotiation and influencing skills. Strong technical knowledge of commercial insurance and claims. Good understanding of insurance legislation, regulations and statutory requirements. Strong analytical and reporting capability. Commercially minded, with an understanding of the financial impact of risk and claims. Proficient in Microsoft Office. A proactive approach with the ability to identify and implement improvements. Comfortable working independently and taking ownership of complex matters. Willingness to travel nationally and undertake occasional overnight stays. A full clean driving licence. This role requires someone who can combine technical insurance expertise with strong commercial judgement.You will be proactive, hands-on and comfortable dealing with complex issues from initial investigation through to negotiation, settlement and recovery.You will be expected to challenge existing processes, identify opportunities to improve the management of risk and claims, and communicate clearly with stakeholders at all levels.The successful individual will demonstrate: Drive, energy and enthusiasm. A proactive and solutions-focused approach. Strong ownership and accountability. High standards of work and attention to detail. Excellent interpersonal and influencing skills. The ability to listen, challenge constructively and work collaboratively. A willingness to embrace new challenges and drive change. What You'll Get This is an excellent opportunity to join a growing and evolving organisation in a senior insurance position with genuine influence over the Group's insurance strategy, claims management and wider approach to risk.You will have significant exposure to senior stakeholders and the opportunity to make a tangible impact on the organisation's total cost of risk, claims performance and future growth.The organisation is committed to developing its people and providing opportunities for continued professional growth and progression.If you are an experienced Insurance & Claims professional looking for a role combining strategic responsibility, complex claims and commercial risk management, we'd be keen to hear from you.
Are you an experienced Payroll Manager who takes pride in delivering an accurate, compliant and customer-focused payroll service? Would you like to join a large, well-established organisation in Hull, with hybrid working, flexible start and finish times and an excellent holiday allowance? We are supporting this organisation as they look for an experienced and motivated Payroll Manager to lead the day-to-day delivery of payroll across the organisation and its subsidiaries. This is a full-time temporary opportunity and would suit someone who enjoys taking ownership, supporting a team and continually improving systems and processes. You will be joining a supportive, team-focused working environment where accuracy, service and collaboration are highly valued. What the Payroll Manager job involves As Payroll Manager, you will take responsibility for the end-to-end payroll process, making sure employees are paid accurately and on time while maintaining full compliance with statutory requirements, HMRC guidance, GDPR, pension regulations and internal policies. You will maintain payroll data, process new starters and leavers, calculate statutory and occupational payments and produce payslips and statutory documentation, including P45s, P60s and P11Ds. You will also reconcile payroll accounts each month and complete year-end reporting for HMRC and pension bodies. Acting as the lead contact for pension providers, you will oversee pension administration and auto-enrolment responsibilities, administer employee benefits through payroll and support internal and external audits. A key part of the role will be protecting the integrity and security of payroll systems while identifying opportunities to improve efficiency, strengthen processes and encourage greater employee self-service. You will also contribute to a positive and inclusive working environment and support safeguarding responsibilities in line with the organisation s values. Skills required Strong knowledge of payroll procedures and statutory guidance relating to employee deductions and entitlements. Experience of managing an end-to-end payroll service and consistently meeting strict deadlines. Excellent communication and interpersonal skills, with a helpful and customer-focused approach. The ability to prioritise a varied workload, work independently and collaborate effectively as part of a team. A proactive approach to compliance, accuracy, problem-solving and continuous improvement. Other information Full-time, temporary position 37 hours a week. Based in Hull, with hybrid working available. Flexibility around start and finish times. Enhanced annual leave, including bank holidays. Supportive, team-focused working environment. This vacancy is being advertised through KD Recruitment Limited who are operating as an Employment Agency. Due to the volume of applications we receive if you have not heard from us within 2 weeks, please assume you have not been short listed for this particular role. KD Recruitment Limited is committed to a policy of equal opportunities in relation to job applications and we are also committed to protecting your personal data. If you would like to read our privacy policy, please go to our website (url removed) where you will find all the information you need to know about how we will use and process your personal data. You can also follow us on Facebook, Instagram, Twitter, and LinkedIn for up to date jobs and other helpful information.
Aug 14, 2026
Seasonal
Are you an experienced Payroll Manager who takes pride in delivering an accurate, compliant and customer-focused payroll service? Would you like to join a large, well-established organisation in Hull, with hybrid working, flexible start and finish times and an excellent holiday allowance? We are supporting this organisation as they look for an experienced and motivated Payroll Manager to lead the day-to-day delivery of payroll across the organisation and its subsidiaries. This is a full-time temporary opportunity and would suit someone who enjoys taking ownership, supporting a team and continually improving systems and processes. You will be joining a supportive, team-focused working environment where accuracy, service and collaboration are highly valued. What the Payroll Manager job involves As Payroll Manager, you will take responsibility for the end-to-end payroll process, making sure employees are paid accurately and on time while maintaining full compliance with statutory requirements, HMRC guidance, GDPR, pension regulations and internal policies. You will maintain payroll data, process new starters and leavers, calculate statutory and occupational payments and produce payslips and statutory documentation, including P45s, P60s and P11Ds. You will also reconcile payroll accounts each month and complete year-end reporting for HMRC and pension bodies. Acting as the lead contact for pension providers, you will oversee pension administration and auto-enrolment responsibilities, administer employee benefits through payroll and support internal and external audits. A key part of the role will be protecting the integrity and security of payroll systems while identifying opportunities to improve efficiency, strengthen processes and encourage greater employee self-service. You will also contribute to a positive and inclusive working environment and support safeguarding responsibilities in line with the organisation s values. Skills required Strong knowledge of payroll procedures and statutory guidance relating to employee deductions and entitlements. Experience of managing an end-to-end payroll service and consistently meeting strict deadlines. Excellent communication and interpersonal skills, with a helpful and customer-focused approach. The ability to prioritise a varied workload, work independently and collaborate effectively as part of a team. A proactive approach to compliance, accuracy, problem-solving and continuous improvement. Other information Full-time, temporary position 37 hours a week. Based in Hull, with hybrid working available. Flexibility around start and finish times. Enhanced annual leave, including bank holidays. Supportive, team-focused working environment. This vacancy is being advertised through KD Recruitment Limited who are operating as an Employment Agency. Due to the volume of applications we receive if you have not heard from us within 2 weeks, please assume you have not been short listed for this particular role. KD Recruitment Limited is committed to a policy of equal opportunities in relation to job applications and we are also committed to protecting your personal data. If you would like to read our privacy policy, please go to our website (url removed) where you will find all the information you need to know about how we will use and process your personal data. You can also follow us on Facebook, Instagram, Twitter, and LinkedIn for up to date jobs and other helpful information.
REED Business Support is supporting a well established organisation in Newcastle with the recruitment of a Training Manager to lead the development, delivery, and continuous improvement of training and quality assurance across the Relationship Management Team. This is an exciting opportunity for someone who is passionate about training and development, quality standards, and driving exceptional customer experiences. You will play a key role in ensuring colleagues have the knowledge, skills, and confidence to perform at their best, while maintaining compliance, accuracy, and operational excellence. Working closely with operational leaders and senior stakeholders, you will use data, coaching, and quality insights to identify development opportunities and support continuous improvement across the business. Key Responsibilities Training & Development Lead the end to end training strategy, including onboarding, upskilling, and ongoing colleague development. Design and deliver engaging training programmes through workshops, e-learning, and coaching initiatives. Maintain and develop learning materials and knowledge resources to ensure teams have access to accurate and up to date information. Measure and evaluate the effectiveness of training programmes through feedback, performance metrics, and quality outcomes. Support managers in developing coaching frameworks and building team capability. Quality Assurance & Compliance Develop and maintain a robust quality assurance framework across customer interactions and operational processes. Conduct quality reviews and audits across multiple customer channels, identifying trends, risks, and opportunities for improvement. Ensure adherence to internal controls, quality standards, and relevant regulatory requirements. Produce regular reports and recommendations to support decision-making and performance improvement. Continuous Improvement & Leadership Use quality assurance findings, customer feedback, and operational data to drive business improvements. Lead root cause analysis activities to identify and resolve performance and service issues. Manage and develop a team of trainers, fostering a culture of learning, accountability, and high performance. Build strong relationships with stakeholders across the organisation, acting as a trusted advisor on training, quality, and compliance matters. About You To be successful in this role, you'll have proven experience in a training, quality assurance, or teaching environment, together with a passion for developing people and improving performance. You will also have: Strong communication, presentation, facilitation, and coaching skills. Experience designing and delivering effective training programmes. Excellent analytical skills with the ability to interpret data and identify actionable improvements. A highly organised and detail oriented approach. The ability to influence stakeholders and build strong working relationships. Experience working in a fast-paced environment and managing multiple priorities. Experience within a regulated environment. Knowledge of quality frameworks, compliance requirements, and financial accuracy controls. Working Hours: Monday - Friday: 8:30am - 6:00pm, with some flexibility as and when required
Aug 14, 2026
Full time
REED Business Support is supporting a well established organisation in Newcastle with the recruitment of a Training Manager to lead the development, delivery, and continuous improvement of training and quality assurance across the Relationship Management Team. This is an exciting opportunity for someone who is passionate about training and development, quality standards, and driving exceptional customer experiences. You will play a key role in ensuring colleagues have the knowledge, skills, and confidence to perform at their best, while maintaining compliance, accuracy, and operational excellence. Working closely with operational leaders and senior stakeholders, you will use data, coaching, and quality insights to identify development opportunities and support continuous improvement across the business. Key Responsibilities Training & Development Lead the end to end training strategy, including onboarding, upskilling, and ongoing colleague development. Design and deliver engaging training programmes through workshops, e-learning, and coaching initiatives. Maintain and develop learning materials and knowledge resources to ensure teams have access to accurate and up to date information. Measure and evaluate the effectiveness of training programmes through feedback, performance metrics, and quality outcomes. Support managers in developing coaching frameworks and building team capability. Quality Assurance & Compliance Develop and maintain a robust quality assurance framework across customer interactions and operational processes. Conduct quality reviews and audits across multiple customer channels, identifying trends, risks, and opportunities for improvement. Ensure adherence to internal controls, quality standards, and relevant regulatory requirements. Produce regular reports and recommendations to support decision-making and performance improvement. Continuous Improvement & Leadership Use quality assurance findings, customer feedback, and operational data to drive business improvements. Lead root cause analysis activities to identify and resolve performance and service issues. Manage and develop a team of trainers, fostering a culture of learning, accountability, and high performance. Build strong relationships with stakeholders across the organisation, acting as a trusted advisor on training, quality, and compliance matters. About You To be successful in this role, you'll have proven experience in a training, quality assurance, or teaching environment, together with a passion for developing people and improving performance. You will also have: Strong communication, presentation, facilitation, and coaching skills. Experience designing and delivering effective training programmes. Excellent analytical skills with the ability to interpret data and identify actionable improvements. A highly organised and detail oriented approach. The ability to influence stakeholders and build strong working relationships. Experience working in a fast-paced environment and managing multiple priorities. Experience within a regulated environment. Knowledge of quality frameworks, compliance requirements, and financial accuracy controls. Working Hours: Monday - Friday: 8:30am - 6:00pm, with some flexibility as and when required
Our client are committed to delivering exceptional quality, service and value to their customers, growers and supply partners. They operate with integrity, sustainability and a relentless focus on continuous improvement. The Senior Commercial Manager will be a key driver of the commercial growth strategy. This role is primarily focused on identifying, developing and winning new business across the UK fresh produce market whilst strategically managing a portfolio of key national accounts. We are looking for a commercially astute individual with a proven track record of opening doors, creating opportunities and converting prospects into profitable long-term partnerships. You will be expected to challenge conventional thinking, identify emerging market opportunities and as the supplier of choice across retail, foodservice, wholesale and manufacturing. Success in this role will be measured not only by the growth of existing business but, more importantly, by the acquisition of new customers, increased market share, improved profitability and the development of sustainable commercial partnerships. Responsibilities include; Lead the businesses development strategy to generate sustainable sales and profitable revenue growth. Identify, qualify and convert new commercial opportunities across retail, wholesale, foodservice and food manufacturing. Develop and maintain a high-quality sales pipeline with clear conversion targets. Build relationships with influencers across the industry. Lead commercial negotiations including annual pricing, tenders, promotional planning and supply agreements. Build trusted long-term relationships with customers at all levels. Ensure the business becomes the preferred strategic supply partner through service excellence and commercial innovation. We require; Proven success winning significant new business within Fresh Produce or the wider FMCG food sector. Strong commercial negotiation and influencing skills. Technical aptitude and it is a part of their core strengths. Experience leading complex tender processes from opportunity identification through to contract award. An entrepreneurial mindset with a passion for developing new markets. Strategic commercial thinking combined with excellent execution. Excellent financial and commercial acumen with the ability to manage revenue, margin and profitability. Outstanding presentation and communication skills. Strong relationship-building ability with customers, growers and internal stakeholders. This opportunity will be fast-paced and demanding, requiring a motivated, passionate, and results driven Commercial individual. Competitive Salary offered Company Benefits Location; London
Aug 14, 2026
Full time
Our client are committed to delivering exceptional quality, service and value to their customers, growers and supply partners. They operate with integrity, sustainability and a relentless focus on continuous improvement. The Senior Commercial Manager will be a key driver of the commercial growth strategy. This role is primarily focused on identifying, developing and winning new business across the UK fresh produce market whilst strategically managing a portfolio of key national accounts. We are looking for a commercially astute individual with a proven track record of opening doors, creating opportunities and converting prospects into profitable long-term partnerships. You will be expected to challenge conventional thinking, identify emerging market opportunities and as the supplier of choice across retail, foodservice, wholesale and manufacturing. Success in this role will be measured not only by the growth of existing business but, more importantly, by the acquisition of new customers, increased market share, improved profitability and the development of sustainable commercial partnerships. Responsibilities include; Lead the businesses development strategy to generate sustainable sales and profitable revenue growth. Identify, qualify and convert new commercial opportunities across retail, wholesale, foodservice and food manufacturing. Develop and maintain a high-quality sales pipeline with clear conversion targets. Build relationships with influencers across the industry. Lead commercial negotiations including annual pricing, tenders, promotional planning and supply agreements. Build trusted long-term relationships with customers at all levels. Ensure the business becomes the preferred strategic supply partner through service excellence and commercial innovation. We require; Proven success winning significant new business within Fresh Produce or the wider FMCG food sector. Strong commercial negotiation and influencing skills. Technical aptitude and it is a part of their core strengths. Experience leading complex tender processes from opportunity identification through to contract award. An entrepreneurial mindset with a passion for developing new markets. Strategic commercial thinking combined with excellent execution. Excellent financial and commercial acumen with the ability to manage revenue, margin and profitability. Outstanding presentation and communication skills. Strong relationship-building ability with customers, growers and internal stakeholders. This opportunity will be fast-paced and demanding, requiring a motivated, passionate, and results driven Commercial individual. Competitive Salary offered Company Benefits Location; London
Position Service Desk Manager (Information Technology) Location County Hall, Chichester, PO19 1RQ Start Date ASAP Contract Duration 01 September March 2027 Working Hours 37 hours per week, Monday to Friday, 09 00 Pay Rate £33.26 per hour Job Reference (phone number removed) Job Responsibilities Manage the day-to-day operations of the IT Service Desk. Lead and support the Service Desk team to deliver effective IT support. Ensure service requests and incidents are handled within agreed service levels. Monitor service performance and identify areas for improvement. Maintain strong communication with internal teams, stakeholders, and service users. Support the implementation of IT service improvements and processes. Ensure accurate reporting and documentation of service desk activities. Promote good customer service practices across IT support functions. Person Specification Must-Have Requirements Proven experience managing or leading an IT Service Desk function. Strong knowledge of IT service management processes. Experience handling incidents, requests, and service performance reporting. Ability to lead, motivate, and support a technical support team. Excellent communication and stakeholder management skills. Right to work in the UK. Ability to provide three years of written references, with employment gaps verified. Ability to complete required compliance checks and provide relevant documentation. Nice-to-Have Requirements Experience working within a public sector environment. Knowledge of IT service improvement methodologies. Experience working with service management frameworks such as ITIL.
Aug 14, 2026
Contractor
Position Service Desk Manager (Information Technology) Location County Hall, Chichester, PO19 1RQ Start Date ASAP Contract Duration 01 September March 2027 Working Hours 37 hours per week, Monday to Friday, 09 00 Pay Rate £33.26 per hour Job Reference (phone number removed) Job Responsibilities Manage the day-to-day operations of the IT Service Desk. Lead and support the Service Desk team to deliver effective IT support. Ensure service requests and incidents are handled within agreed service levels. Monitor service performance and identify areas for improvement. Maintain strong communication with internal teams, stakeholders, and service users. Support the implementation of IT service improvements and processes. Ensure accurate reporting and documentation of service desk activities. Promote good customer service practices across IT support functions. Person Specification Must-Have Requirements Proven experience managing or leading an IT Service Desk function. Strong knowledge of IT service management processes. Experience handling incidents, requests, and service performance reporting. Ability to lead, motivate, and support a technical support team. Excellent communication and stakeholder management skills. Right to work in the UK. Ability to provide three years of written references, with employment gaps verified. Ability to complete required compliance checks and provide relevant documentation. Nice-to-Have Requirements Experience working within a public sector environment. Knowledge of IT service improvement methodologies. Experience working with service management frameworks such as ITIL.
Accounts Payable Administrator Worcester, WR5 2RX Competitive salary + attractive benefits At Miller Homes we are building homes in a way which allows us to build better places for people to belong to, better homes for customers and better places for communities to thrive and nature to prosper. We are also creating a better working environment for our people. We create better places where people and planet prosper. We are looking to recruit an Accounts Payable Administrator to join us in our West Midlands region, based in Worcester. The purpose of this role is to maintain the Accounts Payable Ledger through the accurate and timely processing of invoices, as well as processing expense claims and some other adhoc finance duties. RESPONSIBILITIES: Scanning, validating, receipting & matching of invoices Liaising with site managers and suppliers to resolve site/purchase queries Post inter-company costs & agree monthly balances Maintain the utility accounts for all sites REQUIREMENTS: Accounts/book keeping experience essential Proficient user of Microsoft Excel, Word and email systems Excellent accuracy and attention to detail Ability to work under pressure to tight deadlines WHAT WE OFFER: Competitive basic salary 26 days annual leave + public holidays + your birthday off Opportunity to earn 10% bonus Company contribute 6.5% to your pension, plus other benefits
Aug 14, 2026
Full time
Accounts Payable Administrator Worcester, WR5 2RX Competitive salary + attractive benefits At Miller Homes we are building homes in a way which allows us to build better places for people to belong to, better homes for customers and better places for communities to thrive and nature to prosper. We are also creating a better working environment for our people. We create better places where people and planet prosper. We are looking to recruit an Accounts Payable Administrator to join us in our West Midlands region, based in Worcester. The purpose of this role is to maintain the Accounts Payable Ledger through the accurate and timely processing of invoices, as well as processing expense claims and some other adhoc finance duties. RESPONSIBILITIES: Scanning, validating, receipting & matching of invoices Liaising with site managers and suppliers to resolve site/purchase queries Post inter-company costs & agree monthly balances Maintain the utility accounts for all sites REQUIREMENTS: Accounts/book keeping experience essential Proficient user of Microsoft Excel, Word and email systems Excellent accuracy and attention to detail Ability to work under pressure to tight deadlines WHAT WE OFFER: Competitive basic salary 26 days annual leave + public holidays + your birthday off Opportunity to earn 10% bonus Company contribute 6.5% to your pension, plus other benefits
The Junior Commercial Account Executive will provide commercial and administrative support to the Commercial Management team, helping to maintain strong customer relationships and ensure the efficient delivery of fresh produce to customers across the UK. The Junior Commercial Account Executive role is responsible for supporting the day-to-day management of customer accounts, coordinating with internal departments and suppliers, monitoring product availability and performance, and assisting in delivering commercial objectives. This position provides an excellent opportunity to develop the skills and knowledge required to progress into a full Account Manager role. The Junior Commercial Account Executive role with have Supplier & Grower Collaboration where you will build effective working relationships with growers, suppliers and service providers and Customer Account Support supporting the management of key retail and foodservice customer accounts. Candidate Requirements Excellent communication and interpersonal skills. Work related experience within the fresh produce sector with exposure to commercial, procurement or supply chain. Strong organisational and time management abilities. High level of accuracy and attention to detail. Good analytical and numerical skills. Competent in Microsoft Office, particularly Excel, Outlook and Word. Ability to work in a fast-paced environment and manage multiple priorities. Professional, proactive and customer-focused approach Location: London Salary: 35-45k DOE Monday to Friday working week
Aug 14, 2026
Full time
The Junior Commercial Account Executive will provide commercial and administrative support to the Commercial Management team, helping to maintain strong customer relationships and ensure the efficient delivery of fresh produce to customers across the UK. The Junior Commercial Account Executive role is responsible for supporting the day-to-day management of customer accounts, coordinating with internal departments and suppliers, monitoring product availability and performance, and assisting in delivering commercial objectives. This position provides an excellent opportunity to develop the skills and knowledge required to progress into a full Account Manager role. The Junior Commercial Account Executive role with have Supplier & Grower Collaboration where you will build effective working relationships with growers, suppliers and service providers and Customer Account Support supporting the management of key retail and foodservice customer accounts. Candidate Requirements Excellent communication and interpersonal skills. Work related experience within the fresh produce sector with exposure to commercial, procurement or supply chain. Strong organisational and time management abilities. High level of accuracy and attention to detail. Good analytical and numerical skills. Competent in Microsoft Office, particularly Excel, Outlook and Word. Ability to work in a fast-paced environment and manage multiple priorities. Professional, proactive and customer-focused approach Location: London Salary: 35-45k DOE Monday to Friday working week
Our client based in Erith is seeking a Senior Project Manager , the Senior Product Manager role is offered as a full-time office-based role working Monday to Friday 8.30am to 5pm. Salary: Competitive - to be discussed on initial phone call Benefits: 25 days annual leave + 8 BH + annual PR bonus, free parking, staff discount, team/work nights out Senior Project Manager Role The Product Manager will be the most senior role within the Product team, responsible for setting the overarching product vision, strategy, and roadmap. You will lead the end-to-end product lifecycle, driving commercial growth, operational efficiency, and exceptional customer experience. You will also manage the Product team, ensuring alignment with company objectives and fostering a culture of innovation, accountability, and continuous improvement. Senior Project Manager Key Responsibilities Define and communicate the product vision, strategy, and long-term roadmap in alignment with the company's commercial goal Identify market opportunities and emerging trends to guide product innovation and differentiation Translate strategic objectives into actionable plans, KPIs, and success metrics Lead portfolio strategy, including product rationalisation, lifecycle management, and growth initiatives Own the end-to-end product development process from ideation to launch, ensuring delivery against timelines and quality standards Collaborate with cross-functional teams (marketing, operations, supply chain) to deliver impactful product initiatives Use data-driven insights to optimise product performance, pricing, and assortment decisions Ensure product compliance with relevant standards, regulations, and quality expectations Senior Project Manager Skills & Experience Significant experience in product management with a track record of delivering successful product portfolios Experience leading teams and setting strategic direction Strong analytical and problem-solving skills Experience managing cross-functional projects at a senior level Relevant degree or equivalent experience Senior Project Manager Key Attributes Strategic thinking with the ability to translate vision into actionable plans Strong commercial acumen and data-driven decision-making Exceptional leadership and team management skills Excellent stakeholder management and influencing abilities Proven experience in end-to-end product lifecycle management Strong understanding of market trends, customer insights, and competitive landscape
Aug 14, 2026
Full time
Our client based in Erith is seeking a Senior Project Manager , the Senior Product Manager role is offered as a full-time office-based role working Monday to Friday 8.30am to 5pm. Salary: Competitive - to be discussed on initial phone call Benefits: 25 days annual leave + 8 BH + annual PR bonus, free parking, staff discount, team/work nights out Senior Project Manager Role The Product Manager will be the most senior role within the Product team, responsible for setting the overarching product vision, strategy, and roadmap. You will lead the end-to-end product lifecycle, driving commercial growth, operational efficiency, and exceptional customer experience. You will also manage the Product team, ensuring alignment with company objectives and fostering a culture of innovation, accountability, and continuous improvement. Senior Project Manager Key Responsibilities Define and communicate the product vision, strategy, and long-term roadmap in alignment with the company's commercial goal Identify market opportunities and emerging trends to guide product innovation and differentiation Translate strategic objectives into actionable plans, KPIs, and success metrics Lead portfolio strategy, including product rationalisation, lifecycle management, and growth initiatives Own the end-to-end product development process from ideation to launch, ensuring delivery against timelines and quality standards Collaborate with cross-functional teams (marketing, operations, supply chain) to deliver impactful product initiatives Use data-driven insights to optimise product performance, pricing, and assortment decisions Ensure product compliance with relevant standards, regulations, and quality expectations Senior Project Manager Skills & Experience Significant experience in product management with a track record of delivering successful product portfolios Experience leading teams and setting strategic direction Strong analytical and problem-solving skills Experience managing cross-functional projects at a senior level Relevant degree or equivalent experience Senior Project Manager Key Attributes Strategic thinking with the ability to translate vision into actionable plans Strong commercial acumen and data-driven decision-making Exceptional leadership and team management skills Excellent stakeholder management and influencing abilities Proven experience in end-to-end product lifecycle management Strong understanding of market trends, customer insights, and competitive landscape
