Call Centre Team Leader Location: Salisbury Salary: £32000 per annum + Bonus Job Type: Full-Time, Permanent About the Role We are looking for an enthusiastic and experienced Call Centre Team Leader to join our growing customer operations team. This is an exciting opportunity for a motivated leader who is passionate about delivering outstanding customer service, developing high-performing teams, and driving operational excellence. As a Team Leader, you will be responsible for managing a team of customer service advisors, ensuring performance targets are achieved, and creating a positive and engaging working environment. Key Responsibilities Lead, motivate and develop a team of customer service advisors. Conduct regular one-to-one meetings, coaching sessions and performance reviews. Monitor KPIs including quality, productivity, customer satisfaction and attendance. Support recruitment, onboarding and training of new team members. Handle escalated customer queries and complaints professionally. Ensure compliance with company policies, procedures and regulatory requirements. Analyse performance data and identify opportunities for improvement. Drive employee engagement and contribute to a positive team culture. Collaborate with other departments to improve customer experience and operational efficiency. About You The ideal candidate will have: Previous experience in a Team Leader, Supervisor or similar leadership role within a call centre or customer service environment. Strong people management and coaching skills. Excellent communication and interpersonal abilities. Experience managing performance against targets and KPIs. Strong problem-solving and decision-making skills. Good organisational and time management capabilities. Proficiency with CRM systems and Microsoft Office applications. A positive, proactive and customer-focused approach. CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.
Aug 17, 2026
Full time
Call Centre Team Leader Location: Salisbury Salary: £32000 per annum + Bonus Job Type: Full-Time, Permanent About the Role We are looking for an enthusiastic and experienced Call Centre Team Leader to join our growing customer operations team. This is an exciting opportunity for a motivated leader who is passionate about delivering outstanding customer service, developing high-performing teams, and driving operational excellence. As a Team Leader, you will be responsible for managing a team of customer service advisors, ensuring performance targets are achieved, and creating a positive and engaging working environment. Key Responsibilities Lead, motivate and develop a team of customer service advisors. Conduct regular one-to-one meetings, coaching sessions and performance reviews. Monitor KPIs including quality, productivity, customer satisfaction and attendance. Support recruitment, onboarding and training of new team members. Handle escalated customer queries and complaints professionally. Ensure compliance with company policies, procedures and regulatory requirements. Analyse performance data and identify opportunities for improvement. Drive employee engagement and contribute to a positive team culture. Collaborate with other departments to improve customer experience and operational efficiency. About You The ideal candidate will have: Previous experience in a Team Leader, Supervisor or similar leadership role within a call centre or customer service environment. Strong people management and coaching skills. Excellent communication and interpersonal abilities. Experience managing performance against targets and KPIs. Strong problem-solving and decision-making skills. Good organisational and time management capabilities. Proficiency with CRM systems and Microsoft Office applications. A positive, proactive and customer-focused approach. CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.
Are you someone who enjoys talking to people, solving problems and building lasting relationships? Whether you are currently working in retail, hospitality, customer service, sales or another client-facing role, this could be the career opportunity you've been looking for! Insure Recruitment is delighted to be partnering with a highly respected, award-winning insurance broker business that is passionate about developing people. No previous insurance experience is required- full training, ongoing coaching and support to achieve industry-recognised qualifications are all provided. If you are ambitious, curious and enjoy helping others, we'd love to hear from you. The opportunity: As an Insurance Advisor, you'll become a trusted adviser to your clients, taking the time to understand their individual needs before recommending tailored insurance solutions. No two conversations are ever the same, making this a rewarding role for someone who enjoys variety, learning and making a genuine difference. This is a fully office-based role, Monday to Friday and there is a requirement to work 1 in 4 Saturdays 9 am-12 pm (time off provided in-lieu). You will receive comprehensive training from experienced professionals while building a long-term career within one of the UK's most respected insurance businesses. What you will be doing: Building strong relationships with new and existing clients. Understanding individual customer needs through meaningful conversations. Providing tailored insurance advice and solutions. Delivering outstanding customer service throughout the customer journey. Working collaboratively with a supportive and experienced team. Developing your technical knowledge through structured training and professional qualifications. About you: You will be someone who: Loves speaking with people and building genuine relationships. Enjoys finding solutions. Has excellent communication and listening skills. Thrives in a fast-paced, customer-focused environment. Has a positive attitude and a willingness to learn. Previous insurance experience isn't essential. If you have experience in sales, customer service, retail, banking, hospitality or another people-focused environment, we'd love to hear from you. An interest in specialist areas such as classic cars, motorcycles, marine, equestrian, campervans, motorhomes, fine art or similar hobbies would be a bonus, as passion often helps build stronger client relationships. Career progression: This organisation is committed to promoting from within. Many of today's managers and leaders began their careers as Insurance Advisors. You'll receive ongoing mentoring, structured development and support towards recognised insurance qualifications, giving you every opportunity to progress your career. Benefits include: Alongside a competitive salary, you'll enjoy an excellent benefits package including: 22 days annual leave plus bank holidays, increasing with service. Life assurance and income protection. Employer pension contributions. Healthcare Cash Plan. Discounted gym memberships. Technology purchase and car leasing schemes. Discounted insurance products. Hundreds of high street and lifestyle discounts. Professional training and funded industry qualifications. Why apply through Insure Recruitment? At Insure Recruitment, we believe careers are about people, not just CVs. We'll take the time to understand what you're looking for, guide you through the recruitment process and support you every step of the way. If you're looking to join a business that genuinely invests in its people and offers exceptional long-term career opportunities, please get in touch!
Aug 17, 2026
Full time
Are you someone who enjoys talking to people, solving problems and building lasting relationships? Whether you are currently working in retail, hospitality, customer service, sales or another client-facing role, this could be the career opportunity you've been looking for! Insure Recruitment is delighted to be partnering with a highly respected, award-winning insurance broker business that is passionate about developing people. No previous insurance experience is required- full training, ongoing coaching and support to achieve industry-recognised qualifications are all provided. If you are ambitious, curious and enjoy helping others, we'd love to hear from you. The opportunity: As an Insurance Advisor, you'll become a trusted adviser to your clients, taking the time to understand their individual needs before recommending tailored insurance solutions. No two conversations are ever the same, making this a rewarding role for someone who enjoys variety, learning and making a genuine difference. This is a fully office-based role, Monday to Friday and there is a requirement to work 1 in 4 Saturdays 9 am-12 pm (time off provided in-lieu). You will receive comprehensive training from experienced professionals while building a long-term career within one of the UK's most respected insurance businesses. What you will be doing: Building strong relationships with new and existing clients. Understanding individual customer needs through meaningful conversations. Providing tailored insurance advice and solutions. Delivering outstanding customer service throughout the customer journey. Working collaboratively with a supportive and experienced team. Developing your technical knowledge through structured training and professional qualifications. About you: You will be someone who: Loves speaking with people and building genuine relationships. Enjoys finding solutions. Has excellent communication and listening skills. Thrives in a fast-paced, customer-focused environment. Has a positive attitude and a willingness to learn. Previous insurance experience isn't essential. If you have experience in sales, customer service, retail, banking, hospitality or another people-focused environment, we'd love to hear from you. An interest in specialist areas such as classic cars, motorcycles, marine, equestrian, campervans, motorhomes, fine art or similar hobbies would be a bonus, as passion often helps build stronger client relationships. Career progression: This organisation is committed to promoting from within. Many of today's managers and leaders began their careers as Insurance Advisors. You'll receive ongoing mentoring, structured development and support towards recognised insurance qualifications, giving you every opportunity to progress your career. Benefits include: Alongside a competitive salary, you'll enjoy an excellent benefits package including: 22 days annual leave plus bank holidays, increasing with service. Life assurance and income protection. Employer pension contributions. Healthcare Cash Plan. Discounted gym memberships. Technology purchase and car leasing schemes. Discounted insurance products. Hundreds of high street and lifestyle discounts. Professional training and funded industry qualifications. Why apply through Insure Recruitment? At Insure Recruitment, we believe careers are about people, not just CVs. We'll take the time to understand what you're looking for, guide you through the recruitment process and support you every step of the way. If you're looking to join a business that genuinely invests in its people and offers exceptional long-term career opportunities, please get in touch!
About The Role What you can expect from us We offer a competitive salary of £28,700 per annum. 32 days annual leave plus bank holidays a total of 40 days paid holiday per annum which is equivalent to 8 weeks. Salary Finance - access both short and long terms loans, plus provides access to a savings facility. Opportunity to further increase annual leave with service or though the holiday purchase scheme. Immediate entry to our Pension scheme (matched contributions up to 10%). A great flexible working environment, with a range of family friendly policies. Health cash plan with financial benefits and the option to extend to your family. Cover includes dental, optical, physiotherapy, 24HR private GP access and much more. Paid leave for absence including sickness, maternity, paternity, and adoption leave. Access of up to £150 annually through the 'Learning for life' scheme. Access to a wide range of discounts and cash back offers, ranging from retail and automotive to holidays and cycle to work scheme. Develop your career with support and access to training and qualifications. 2 paid half days volunteering per year. About the role Onward Homes are now recruiting for a Scheme Manager for our Liverpool Stanley Terrace Housing with care development The site features 38 modern apartments alongside a range of helpful on-site services, including tailored care packages for those who need them. Job Requirements The role will be based at Stanley Terrace - Liverpool. A Full UK Driving Licence and access to your own car is required for this role. Job Responsibilities The purpose of the role is to provide intensive housing and building management services, at Onward sheltered housing schemes enabling tenants to live confidently and independently in their own homes and ensuring Onward meet its health & safety and compliance requirements. Service Delivery Provide each tenant with an agreed level of intensive housing management. Respond to tenant and scheme emergencies. Provide each resident with regular contact and a Personal Emergency Evacuation Plan (PEEPS) Health & Safety Compliance Ensure that each Sheltered Housing scheme meets the regulatory standards for all health and safety and compliance requirements. Ensure the property logbooks are up to date and all requirements are met. Partnership Working Liaise with health and social care providers, voluntary agencies, and others assisting tenants to maintain their accommodation. Develop processes of direct communication with tenants, relatives of tenants, the wider community and external parties. Neighbourhoods Ensure all voids, lettings and housing management issues are communicated to neighbourhoods ensuring collaborative working. Ensure that effective, sensitive management practices are maintained by implementing Onward management procedures within the scheme. Line Management & Leadership Whilst the role has not direct line management responsibilities our Scheme Managers will lead through setting a positive example in delivering a first class housing management service through our value of "Excellence, Creativity and Respect" Building Management Oversee the day to day running of scheme, including reporting repairs, health and safety concerns, reducing risk and ensuring security of the building is maintained. Report and monitor performance of repairs and service contracts. Skills/Experience Essential: Experience of dealing with older people in a service environment. Experience of building management and compliance requirements. Relevant knowledge of Health and Safety policies and risks. Ability to work on your own initiative as part of a dispersed team. Skilled communicator with excellent customer service skills. Experience of working proactively to improve services and customer satisfaction. IT skills - Microsoft office up to an intermediate level. Satisfactory Disclosure Barring Service (DBS) reference. Desirable: Knowledge of CQC requirements. Qualifications Essential: Educated to GCSE standard or equivalent qualification/experience. Desirable: National Wardens Certificate / Sheltered Housing Certificate or equivalent. About The Organisation About Onward Onward Homes is one of the largest registered providers of social housing in the Northwest, with 35,000 properties across the region. We believe that everyone deserves a place to call their own, which is why we're committed to building 500 new homes each year. We do more than just provide a roof over our customers' heads, we're here to make a real difference. In addition to creating positive spaces for our customers we continuously strive to create a positive and progressive workspace to enable our colleagues to achieve their full potential. We embrace diversity and strive for diverse teams to create an inclusive culture which enables Onward to thrive and be representative of the communities that we serve. We want to ensure that everybody has an opportunity to be part of our recruitment processes and will therefore make reasonable adjustments to accommodate our candidates. Please let us know if there is anything we can do to assist you with our recruitment process via the email address below. At Onward Homes, your application will be reviewed by a human who carefully considers your CV, skills, knowledge and experience as part of our recruitment process. We do not use AI to make hiring decisions. If candidates have any concerns / questions in relation to the role at any stage of the recruitment and selection process they can contact the HR team on and a member of the HR Team will be in touch.
Aug 17, 2026
Full time
About The Role What you can expect from us We offer a competitive salary of £28,700 per annum. 32 days annual leave plus bank holidays a total of 40 days paid holiday per annum which is equivalent to 8 weeks. Salary Finance - access both short and long terms loans, plus provides access to a savings facility. Opportunity to further increase annual leave with service or though the holiday purchase scheme. Immediate entry to our Pension scheme (matched contributions up to 10%). A great flexible working environment, with a range of family friendly policies. Health cash plan with financial benefits and the option to extend to your family. Cover includes dental, optical, physiotherapy, 24HR private GP access and much more. Paid leave for absence including sickness, maternity, paternity, and adoption leave. Access of up to £150 annually through the 'Learning for life' scheme. Access to a wide range of discounts and cash back offers, ranging from retail and automotive to holidays and cycle to work scheme. Develop your career with support and access to training and qualifications. 2 paid half days volunteering per year. About the role Onward Homes are now recruiting for a Scheme Manager for our Liverpool Stanley Terrace Housing with care development The site features 38 modern apartments alongside a range of helpful on-site services, including tailored care packages for those who need them. Job Requirements The role will be based at Stanley Terrace - Liverpool. A Full UK Driving Licence and access to your own car is required for this role. Job Responsibilities The purpose of the role is to provide intensive housing and building management services, at Onward sheltered housing schemes enabling tenants to live confidently and independently in their own homes and ensuring Onward meet its health & safety and compliance requirements. Service Delivery Provide each tenant with an agreed level of intensive housing management. Respond to tenant and scheme emergencies. Provide each resident with regular contact and a Personal Emergency Evacuation Plan (PEEPS) Health & Safety Compliance Ensure that each Sheltered Housing scheme meets the regulatory standards for all health and safety and compliance requirements. Ensure the property logbooks are up to date and all requirements are met. Partnership Working Liaise with health and social care providers, voluntary agencies, and others assisting tenants to maintain their accommodation. Develop processes of direct communication with tenants, relatives of tenants, the wider community and external parties. Neighbourhoods Ensure all voids, lettings and housing management issues are communicated to neighbourhoods ensuring collaborative working. Ensure that effective, sensitive management practices are maintained by implementing Onward management procedures within the scheme. Line Management & Leadership Whilst the role has not direct line management responsibilities our Scheme Managers will lead through setting a positive example in delivering a first class housing management service through our value of "Excellence, Creativity and Respect" Building Management Oversee the day to day running of scheme, including reporting repairs, health and safety concerns, reducing risk and ensuring security of the building is maintained. Report and monitor performance of repairs and service contracts. Skills/Experience Essential: Experience of dealing with older people in a service environment. Experience of building management and compliance requirements. Relevant knowledge of Health and Safety policies and risks. Ability to work on your own initiative as part of a dispersed team. Skilled communicator with excellent customer service skills. Experience of working proactively to improve services and customer satisfaction. IT skills - Microsoft office up to an intermediate level. Satisfactory Disclosure Barring Service (DBS) reference. Desirable: Knowledge of CQC requirements. Qualifications Essential: Educated to GCSE standard or equivalent qualification/experience. Desirable: National Wardens Certificate / Sheltered Housing Certificate or equivalent. About The Organisation About Onward Onward Homes is one of the largest registered providers of social housing in the Northwest, with 35,000 properties across the region. We believe that everyone deserves a place to call their own, which is why we're committed to building 500 new homes each year. We do more than just provide a roof over our customers' heads, we're here to make a real difference. In addition to creating positive spaces for our customers we continuously strive to create a positive and progressive workspace to enable our colleagues to achieve their full potential. We embrace diversity and strive for diverse teams to create an inclusive culture which enables Onward to thrive and be representative of the communities that we serve. We want to ensure that everybody has an opportunity to be part of our recruitment processes and will therefore make reasonable adjustments to accommodate our candidates. Please let us know if there is anything we can do to assist you with our recruitment process via the email address below. At Onward Homes, your application will be reviewed by a human who carefully considers your CV, skills, knowledge and experience as part of our recruitment process. We do not use AI to make hiring decisions. If candidates have any concerns / questions in relation to the role at any stage of the recruitment and selection process they can contact the HR team on and a member of the HR Team will be in touch.
Call Centre Manager Location: South Manchester Salary: £65000 - £77000 per annum + Bonus Job Type: Full-Time, Permanent About the Role We are seeking an experienced and driven Call Centre Manager to lead our customer operations team and deliver an outstanding customer experience. This is an exciting opportunity for a results-oriented leader with a strong background in contact centre management. You will be responsible for overseeing day-to-day operations, driving performance, developing managers and team leaders, and ensuring service excellence across all customer interactions. The successful candidate will have a passion for people leadership, operational efficiency, and continuous improvement. Key Responsibilities Lead and manage the overall performance of the contact centre operation. Develop, coach, and support Team Leaders and frontline advisors. Drive achievement of key performance indicators including service levels, quality, productivity, customer satisfaction, and employee engagement. Monitor and analyse operational performance data to identify trends and improvement opportunities. Manage workforce planning to ensure effective resource allocation and service delivery. Oversee recruitment, onboarding, training, and retention initiatives. Handle escalated customer issues and support effective complaint resolution. Ensure compliance with company policies, industry regulations, and data protection requirements. Build and maintain a positive, high-performing, customer-focused culture. Collaborate with senior leadership to implement strategic objectives and operational improvements. Manage departmental budgets and ensure cost-effective operations. Lead continuous improvement projects to enhance customer and employee experiences. About You To succeed in this role, you will have: Essential Previous experience as a Call Centre Manager, Contact Centre Manager, Operations Manager, or similar leadership role. Proven experience managing large customer service teams. Strong understanding of contact centre KPIs and performance management. Excellent leadership, coaching, and people development skills. Experience driving employee engagement and creating high-performing teams. Strong analytical and problem-solving abilities. Exceptional communication and stakeholder management skills. Experience using CRM and contact centre management systems. Strong organisational and planning capabilities. Desirable Experience managing hybrid or multi-site teams. Customer service or leadership qualifications. Experience within regulated industries. Knowledge of workforce management and quality assurance processes.
Aug 17, 2026
Full time
Call Centre Manager Location: South Manchester Salary: £65000 - £77000 per annum + Bonus Job Type: Full-Time, Permanent About the Role We are seeking an experienced and driven Call Centre Manager to lead our customer operations team and deliver an outstanding customer experience. This is an exciting opportunity for a results-oriented leader with a strong background in contact centre management. You will be responsible for overseeing day-to-day operations, driving performance, developing managers and team leaders, and ensuring service excellence across all customer interactions. The successful candidate will have a passion for people leadership, operational efficiency, and continuous improvement. Key Responsibilities Lead and manage the overall performance of the contact centre operation. Develop, coach, and support Team Leaders and frontline advisors. Drive achievement of key performance indicators including service levels, quality, productivity, customer satisfaction, and employee engagement. Monitor and analyse operational performance data to identify trends and improvement opportunities. Manage workforce planning to ensure effective resource allocation and service delivery. Oversee recruitment, onboarding, training, and retention initiatives. Handle escalated customer issues and support effective complaint resolution. Ensure compliance with company policies, industry regulations, and data protection requirements. Build and maintain a positive, high-performing, customer-focused culture. Collaborate with senior leadership to implement strategic objectives and operational improvements. Manage departmental budgets and ensure cost-effective operations. Lead continuous improvement projects to enhance customer and employee experiences. About You To succeed in this role, you will have: Essential Previous experience as a Call Centre Manager, Contact Centre Manager, Operations Manager, or similar leadership role. Proven experience managing large customer service teams. Strong understanding of contact centre KPIs and performance management. Excellent leadership, coaching, and people development skills. Experience driving employee engagement and creating high-performing teams. Strong analytical and problem-solving abilities. Exceptional communication and stakeholder management skills. Experience using CRM and contact centre management systems. Strong organisational and planning capabilities. Desirable Experience managing hybrid or multi-site teams. Customer service or leadership qualifications. Experience within regulated industries. Knowledge of workforce management and quality assurance processes.
Insure Recruitment is delighted to be partnering with one of the UK's largest and fastest-growing independent insurance brokers to recruit a Commercial Insurance Sales Manager for their newly established Vauxhall office. This is an exciting opportunity for an experienced Commercial Insurance leader to join a business investing heavily in growth, technology and people. The office currently consists of approximately 10 employees and is forecast to double in size over the next 12-24 months, creating significant opportunities for both personal and team development. With substantial investment behind the business and a clear growth strategy, this position offers the opportunity to play a pivotal role in building and developing one of the broker's flagship London operations. This is far more than a traditional management role; it is an opportunity to influence culture, drive performance and shape the future direction of a growing division. We are seeking a proven SME Commercial Insurance professional with strong E-Trade experience who can lead from the front, inspire a growing team and drive exceptional sales performance. This role would suit an existing Team Leader, Sales Manager or Branch Manager professional ready to take the next step in their management career. The Role Reporting directly into senior leadership, you will be responsible for managing, developing and growing a high-performing team focused on SME Commercial Insurance business. The operation is predominantly E-Trade driven, with business placed across a broad range of commercial insurance products and sectors including trades, construction, property owners, retail, hospitality, professional services and other SME risks. This is a hands-on leadership role where visibility, coaching and leading by example are essential. You will be expected to support your team in achieving ambitious growth targets whilst maintaining excellent customer outcomes and regulatory standards. Key Responsibilities Lead, motivate and develop a team of Commercial Insurance Sales Executives. Drive team performance against sales, conversion, retention and quality targets. Lead from the front by demonstrating best practice sales behaviours and commercial insurance expertise. Conduct regular coaching sessions, one-to-ones and performance reviews. Recruit, onboard and develop new team members as the division expands. Manage and monitor team KPIs, productivity and pipeline activity. Analyse performance data and implement strategies to improve conversion rates and team performance. Support the development of a positive, high-performance sales culture. Work closely with senior leadership to execute growth plans for the London office. Ensure FCA compliance, regulatory requirements and company standards are consistently achieved. Build and maintain strong insurer and internal stakeholder relationships. Identify opportunities to improve sales processes, efficiencies and customer experience. Support business development initiatives and wider commercial objectives. Candidate Requirements We are keen to speak with individuals who can demonstrate: Previous management, team leader or supervisory experience within Commercial Insurance. Strong SME Commercial Insurance knowledge. Proven experience working with E-Trade platforms. Experience managing high-volume new business and sales environments. A track record of achieving and exceeding sales targets. Strong coaching, mentoring and people development skills. Excellent communication and stakeholder management abilities. Strong commercial awareness and business acumen. A proactive and solutions-focused approach. The ability to lead, influence and inspire a growing team. Experience within a broker-led commercial insurance environment. Strong understanding of SME trading models, insurer relationships and E-Trade placement strategies. Desirable Experience Acturis and/or Open GI experience. Cert CII qualification or working towards professional qualifications. Experience scaling, growing or restructuring sales teams. Experience within a fast-growth commercial insurance environment. Salary & Benefits Salary banding £40,000 - £50,000 basic salary depending on experience. Uncapped commission and bonus structure. Aviva Life Cover. Company pension scheme. 25 days annual leave plus bank holidays. Additional holiday entitlement with length of service. Genuine progression opportunities into senior leadership roles. Opportunity to shape and influence a rapidly growing London office. Full training and ongoing professional development. Support towards professional insurance qualifications. Modern office environment in Vauxhall, London. Regular team incentives and social events. Join a business investing heavily in people, technology and future growth. Working Hours Monday to Friday, either: 9:00am - 5:30pm 9:00am - 6:00pm This is a predominantly office-based position, reflecting the importance of leadership visibility, team collaboration, coaching and creating a strong office culture. Why Apply? This is a rare opportunity to join one of the UK's leading independent insurance brokers during a period of substantial growth and investment. You will inherit an established team, work within a modern and collaborative environment, and have the autonomy to shape culture, develop talent and influence the long-term success of the London office. For ambitious Commercial Insurance leaders who thrive in fast-paced sales environments and want to be recognised and rewarded for their contribution, this opportunity offers both immediate impact and long-term career progression. For a confidential discussion, please contact: Francesca Franklin
Aug 17, 2026
Full time
Insure Recruitment is delighted to be partnering with one of the UK's largest and fastest-growing independent insurance brokers to recruit a Commercial Insurance Sales Manager for their newly established Vauxhall office. This is an exciting opportunity for an experienced Commercial Insurance leader to join a business investing heavily in growth, technology and people. The office currently consists of approximately 10 employees and is forecast to double in size over the next 12-24 months, creating significant opportunities for both personal and team development. With substantial investment behind the business and a clear growth strategy, this position offers the opportunity to play a pivotal role in building and developing one of the broker's flagship London operations. This is far more than a traditional management role; it is an opportunity to influence culture, drive performance and shape the future direction of a growing division. We are seeking a proven SME Commercial Insurance professional with strong E-Trade experience who can lead from the front, inspire a growing team and drive exceptional sales performance. This role would suit an existing Team Leader, Sales Manager or Branch Manager professional ready to take the next step in their management career. The Role Reporting directly into senior leadership, you will be responsible for managing, developing and growing a high-performing team focused on SME Commercial Insurance business. The operation is predominantly E-Trade driven, with business placed across a broad range of commercial insurance products and sectors including trades, construction, property owners, retail, hospitality, professional services and other SME risks. This is a hands-on leadership role where visibility, coaching and leading by example are essential. You will be expected to support your team in achieving ambitious growth targets whilst maintaining excellent customer outcomes and regulatory standards. Key Responsibilities Lead, motivate and develop a team of Commercial Insurance Sales Executives. Drive team performance against sales, conversion, retention and quality targets. Lead from the front by demonstrating best practice sales behaviours and commercial insurance expertise. Conduct regular coaching sessions, one-to-ones and performance reviews. Recruit, onboard and develop new team members as the division expands. Manage and monitor team KPIs, productivity and pipeline activity. Analyse performance data and implement strategies to improve conversion rates and team performance. Support the development of a positive, high-performance sales culture. Work closely with senior leadership to execute growth plans for the London office. Ensure FCA compliance, regulatory requirements and company standards are consistently achieved. Build and maintain strong insurer and internal stakeholder relationships. Identify opportunities to improve sales processes, efficiencies and customer experience. Support business development initiatives and wider commercial objectives. Candidate Requirements We are keen to speak with individuals who can demonstrate: Previous management, team leader or supervisory experience within Commercial Insurance. Strong SME Commercial Insurance knowledge. Proven experience working with E-Trade platforms. Experience managing high-volume new business and sales environments. A track record of achieving and exceeding sales targets. Strong coaching, mentoring and people development skills. Excellent communication and stakeholder management abilities. Strong commercial awareness and business acumen. A proactive and solutions-focused approach. The ability to lead, influence and inspire a growing team. Experience within a broker-led commercial insurance environment. Strong understanding of SME trading models, insurer relationships and E-Trade placement strategies. Desirable Experience Acturis and/or Open GI experience. Cert CII qualification or working towards professional qualifications. Experience scaling, growing or restructuring sales teams. Experience within a fast-growth commercial insurance environment. Salary & Benefits Salary banding £40,000 - £50,000 basic salary depending on experience. Uncapped commission and bonus structure. Aviva Life Cover. Company pension scheme. 25 days annual leave plus bank holidays. Additional holiday entitlement with length of service. Genuine progression opportunities into senior leadership roles. Opportunity to shape and influence a rapidly growing London office. Full training and ongoing professional development. Support towards professional insurance qualifications. Modern office environment in Vauxhall, London. Regular team incentives and social events. Join a business investing heavily in people, technology and future growth. Working Hours Monday to Friday, either: 9:00am - 5:30pm 9:00am - 6:00pm This is a predominantly office-based position, reflecting the importance of leadership visibility, team collaboration, coaching and creating a strong office culture. Why Apply? This is a rare opportunity to join one of the UK's leading independent insurance brokers during a period of substantial growth and investment. You will inherit an established team, work within a modern and collaborative environment, and have the autonomy to shape culture, develop talent and influence the long-term success of the London office. For ambitious Commercial Insurance leaders who thrive in fast-paced sales environments and want to be recognised and rewarded for their contribution, this opportunity offers both immediate impact and long-term career progression. For a confidential discussion, please contact: Francesca Franklin
An established manufacturer are seeking to recruit an experienced Quality Lead following a reorganisation and planned expansion into larger premises. Backed by a major engineering group , you will be joining a business who are investing heavily in their facilities and have a strong & secure order book. Senior Quality Engineer / Lead Salary: up to £50,000 Location: Birmingham Our client is currently a medium size manufacturer of precision CNC machined components for the aerospace market who, under new ownership, are moving to new modern facilities and investing in new advanced production machinery to fulfil new orders. To facilitate this expansion a Senior Quality professional is sought to lead the quality assurance and quality management function and staff. Duties: o Lead and organise the production focused Quality team o Main contact for all in-production quality issues and questions o Monitor and report key quality measures (e.g. defects, non-conformances) and drive corrective and preventive actions using root cause analysis o Ensure drawings, specifications and customer requirements are followed, including through regular product & process audits. o Lead problem solving and RCA to control and close out non-conformances o Work closely with Operations, Supplier Quality and Project Quality to resolve issues and keep product flowing on time, to the right quality and cost o Support internal and external audits and help maintain EN9100 / AS9100 and other approvals o Coach, mentor and develop team members and wider operations staff in good quality practices. Experience: Applications are sought from Senior Quality professionals - Quality Manager, Quality Supervisor, Quality Lead or Senior Quality Engineer - who can demonstrate a good balance of hands on production problems solving skills, strong quality toolbox plus experience leading and mentoring Quality Engineers, Technicians & Inspectors. o Proven track record of success in a complex / precision engineering/ manufacturing facility producing parts for Aerospace, Defence or Oil & Gas sectors o Strong problem-solving skills with experience of root cause analysis, corrective action and tools such as PFMEA, PPAP/ APQP, Control Plans, First Article Inspection o AS/EN9100 quality management systems maintenance and auditing o Confident communicator who can set expectations, delegate, challenge and support others. o Continuous improvement mindset, always looking for better ways of working and encouraging ideas from the shop floor The opportunity: This a great opportunity for an experience Senior Quality Engineer or Quality Manager who is looking to grow and develop their career with an expanding business who have solid relationships and contracts with major aerospace clients and are moving into larger modern factory late 2026. There is a role here that will provide a great deal of variety and will need a strong Quality Leader with good communication skills, good organisational skills and a strong Quality Toolbox. Apply on-line or call Robert Wigley for a confidential discussion technical-network.co.uk Technical Network Recruitment - Search & Selection for mid to senior level appointments for engineering & manufacturing sectors- automotive, aerospace, defence, advanced materials, capital equipment & automation
Aug 17, 2026
Full time
An established manufacturer are seeking to recruit an experienced Quality Lead following a reorganisation and planned expansion into larger premises. Backed by a major engineering group , you will be joining a business who are investing heavily in their facilities and have a strong & secure order book. Senior Quality Engineer / Lead Salary: up to £50,000 Location: Birmingham Our client is currently a medium size manufacturer of precision CNC machined components for the aerospace market who, under new ownership, are moving to new modern facilities and investing in new advanced production machinery to fulfil new orders. To facilitate this expansion a Senior Quality professional is sought to lead the quality assurance and quality management function and staff. Duties: o Lead and organise the production focused Quality team o Main contact for all in-production quality issues and questions o Monitor and report key quality measures (e.g. defects, non-conformances) and drive corrective and preventive actions using root cause analysis o Ensure drawings, specifications and customer requirements are followed, including through regular product & process audits. o Lead problem solving and RCA to control and close out non-conformances o Work closely with Operations, Supplier Quality and Project Quality to resolve issues and keep product flowing on time, to the right quality and cost o Support internal and external audits and help maintain EN9100 / AS9100 and other approvals o Coach, mentor and develop team members and wider operations staff in good quality practices. Experience: Applications are sought from Senior Quality professionals - Quality Manager, Quality Supervisor, Quality Lead or Senior Quality Engineer - who can demonstrate a good balance of hands on production problems solving skills, strong quality toolbox plus experience leading and mentoring Quality Engineers, Technicians & Inspectors. o Proven track record of success in a complex / precision engineering/ manufacturing facility producing parts for Aerospace, Defence or Oil & Gas sectors o Strong problem-solving skills with experience of root cause analysis, corrective action and tools such as PFMEA, PPAP/ APQP, Control Plans, First Article Inspection o AS/EN9100 quality management systems maintenance and auditing o Confident communicator who can set expectations, delegate, challenge and support others. o Continuous improvement mindset, always looking for better ways of working and encouraging ideas from the shop floor The opportunity: This a great opportunity for an experience Senior Quality Engineer or Quality Manager who is looking to grow and develop their career with an expanding business who have solid relationships and contracts with major aerospace clients and are moving into larger modern factory late 2026. There is a role here that will provide a great deal of variety and will need a strong Quality Leader with good communication skills, good organisational skills and a strong Quality Toolbox. Apply on-line or call Robert Wigley for a confidential discussion technical-network.co.uk Technical Network Recruitment - Search & Selection for mid to senior level appointments for engineering & manufacturing sectors- automotive, aerospace, defence, advanced materials, capital equipment & automation
General Manager Yeovil Up to £42,000 + Package What's on offer: Salary up to £42,000 Bonus potential 30 days annual leave Staff discount Uniform provided Pension and additional benefits Zachary Daniels is recruiting for a General Manager on behalf of a leading hospitality brand in Yeovil. This is a fantastic opportunity for a passionate, people-focused leader to drive operational excellence, deliver an outstanding customer experience, and develop a high-performing team in a fast-paced environment. Key responsibilities: Lead and develop your management team. Drive sales, profitability, and operational performance. Manage KPIs, labour costs, and productivity. Maintain high standards of customer service. Ensure Health & Safety and company compliance. Analyse performance and implement improvements. Support recruitment, training, and people development. About you: You'll currently be working as a General Manager, Restaurant Manager, Deputy Manager, or Assistant Manager within: Restaurants Quick Service Restaurants (QSR) Hospitality Food Retail Convenience Retail If you're looking for your next challenge with a business that offers genuine career progression, we'd love to hear from you. Apply today with your most up-to-date CV. BH37031
Aug 17, 2026
Full time
General Manager Yeovil Up to £42,000 + Package What's on offer: Salary up to £42,000 Bonus potential 30 days annual leave Staff discount Uniform provided Pension and additional benefits Zachary Daniels is recruiting for a General Manager on behalf of a leading hospitality brand in Yeovil. This is a fantastic opportunity for a passionate, people-focused leader to drive operational excellence, deliver an outstanding customer experience, and develop a high-performing team in a fast-paced environment. Key responsibilities: Lead and develop your management team. Drive sales, profitability, and operational performance. Manage KPIs, labour costs, and productivity. Maintain high standards of customer service. Ensure Health & Safety and company compliance. Analyse performance and implement improvements. Support recruitment, training, and people development. About you: You'll currently be working as a General Manager, Restaurant Manager, Deputy Manager, or Assistant Manager within: Restaurants Quick Service Restaurants (QSR) Hospitality Food Retail Convenience Retail If you're looking for your next challenge with a business that offers genuine career progression, we'd love to hear from you. Apply today with your most up-to-date CV. BH37031
LA International Computer Consultants Ltd
Basingstoke, Hampshire
Infrastructure Architect - VCP Must have an Active DV Clearance You will work closely with senior customer stakeholders, technical teams, security specialists, service architects, and third-party suppliers throughout the full delivery life cycle. The position is ideal for an experienced Infrastructure Architect with strong customer-facing skills and a proven track record delivering secure enterprise infrastructure solutions. Infrastructure Architect Responsibilities Design and deliver secure, highly resilient infrastructure architectures. Own the technical delivery of infrastructure proposals from design through to implementation. Work closely with customers to define infrastructure requirements and technical solutions. Ensure architectural solutions align with customer strategy and business objectives. Collaborate with security, service, engineering, and project delivery teams. Manage technical change requests and third-party supplier activities. Support successful project delivery, service transition, and operational readiness. Promote Agile delivery practices and contribute to continuous improvement across the architecture function. Infrastructure Architect Skills and Experience Experience within VCP is essential Extensive experience designing and implementing secure, large-scale enterprise infrastructure solutions. Strong customer-facing experience with the ability to influence senior stakeholders and executive leadership. Experience defining infrastructure requirements directly with customers. Proven track record delivering production infrastructure implementations through to successful service transition. Experience designing infrastructure solutions that comply with security standards and best practice. Strong understanding of Agile delivery methodologies. Excellent knowledge of Microsoft Windows enterprise administration, including GPO, Registry, WMI, PowerShell, Windows Update, patch management, and Windows Installer technologies. Excellent communication, stakeholder management, and technical leadership skills. To apply, please send your CV by pressing the apply button. Due to high volume of applications, only shortlisted CVs will be contacted. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 18 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.
Aug 17, 2026
Contractor
Infrastructure Architect - VCP Must have an Active DV Clearance You will work closely with senior customer stakeholders, technical teams, security specialists, service architects, and third-party suppliers throughout the full delivery life cycle. The position is ideal for an experienced Infrastructure Architect with strong customer-facing skills and a proven track record delivering secure enterprise infrastructure solutions. Infrastructure Architect Responsibilities Design and deliver secure, highly resilient infrastructure architectures. Own the technical delivery of infrastructure proposals from design through to implementation. Work closely with customers to define infrastructure requirements and technical solutions. Ensure architectural solutions align with customer strategy and business objectives. Collaborate with security, service, engineering, and project delivery teams. Manage technical change requests and third-party supplier activities. Support successful project delivery, service transition, and operational readiness. Promote Agile delivery practices and contribute to continuous improvement across the architecture function. Infrastructure Architect Skills and Experience Experience within VCP is essential Extensive experience designing and implementing secure, large-scale enterprise infrastructure solutions. Strong customer-facing experience with the ability to influence senior stakeholders and executive leadership. Experience defining infrastructure requirements directly with customers. Proven track record delivering production infrastructure implementations through to successful service transition. Experience designing infrastructure solutions that comply with security standards and best practice. Strong understanding of Agile delivery methodologies. Excellent knowledge of Microsoft Windows enterprise administration, including GPO, Registry, WMI, PowerShell, Windows Update, patch management, and Windows Installer technologies. Excellent communication, stakeholder management, and technical leadership skills. To apply, please send your CV by pressing the apply button. Due to high volume of applications, only shortlisted CVs will be contacted. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 18 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 What Is the Opportunity? Travelers Insurance are looking for a Head of Risk Control to join our team in London. As part of the Leadership Team for Business Enablement Europe, you will execute the Risk Control Target Operating Model and organisational strategy aligned to local Business objectives. You will drive the shift towards earlier risk engagement through pre-bind surveys and improve risk selection through enhanced data insights and prioritisation. You will build a scalable RC function with the right capabilities and capacity to meet current and future business demands and lead organisational change and capability development in a matrixed environment across the UK and Ireland operations. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company's discretion. What Will You Do? Strategic Leadership & Change Delivery Own and operationalise the Target Operating Model (TOM) for UK/Ireland RC, including resourcing requirements, role clarity, and performance expectations. Translate the Europe BI business plan into actionable RC strategies that drive new business conversion, improved risk selection, loss reduction, customer retention Lead strategic projects which strengthen the RC value proposition. Work collaboratively with Europe Underwriting Leaders to implement and refine survey guidelines and trigger processes, ensuring RC capability is embedded early in underwriting workflow. Champion data capability development in partnership with enterprise or centralised resources, translating best practices to a UK context and ensuring RC-relevant insights drive decision-making. Operational Excellence & Resource Management Ensure RC resources are sufficiently and strategically allocated to meet business needs across UK and Ireland, with visibility into geographical distribution and skill gaps. Manage survey workload inventory proactively-collaborate with UW teams to refresh priorities at least quarterly, optimise throughput, and prioritise getting the right eyes on the right risks at the right time. Set clear parameters for work prioritisation, distinguishing value-added survey activity from non-value-added work, escalating lower-value activity for leadership approval. Monitor and report on productivity metrics, survey turnaround times, and activity tracking; use data insights to optimise RC deployment and demonstrate business value. Establish time-bound expectations for performance improvement; act decisively and transparently when improvements are not demonstrated or sustained. Talent Development & High-Performing Teams Attract, recruit, and retain top RC talent in a competitive market; develop clear career paths in both technical expert and leadership roles. Manage staff performance through regular documented 1:1s, annual and half-yearly reviews, and continuous feedback. Provide mentoring, coaching, and educational support to develop and maintain skill/knowledge levels required for organisational success. Design and deliver a structured capability development programme to continually upskill Risk Control staff, ensuring the team can provide expert, market-leading risk control services to clients and brokers. Coordinate training programmes aligned to general, specialist or regional initiatives and identified capability gaps. Business Partnering & Relationship Management Build and maintain productive, trust-based relationships with Europe Underwriting Leaders, distribution, brokers, claims, and key clients. Develop specific strategies with underwriting and business partners for using RC resources to improve acquisition, retention, and overall profitability of books of business. Communicate RC value and results proactively; assist in troubleshooting complex, sensitive accounts. Represent the company with, insurance associations and professional bodies. Regulatory & Governance Ensure Risk Control operations are compliant with all Travelers policies, procedures, and controls, including audit requirements. Perform other duties as assigned. What Will Our Ideal Candidate Have? Leadership Experience: demonstrated success in leading and managing teams, including in a matrix environment with geographically dispersed staff. Business Insurance Acumen: Deep understanding of commercial insurance, underwriting processes, risk evaluation criteria, and insurance financials. Strategic Thinking & Change Leadership: Demonstrated ability to use leadership transitions as strategic inflection points; experience translating organisational strategy into operational delivery. Data-Driven Decision-Making: Comfort interpreting and using data insights, analytics, and performance metrics to optimise operations and inform strategy. Talent Development: Track record of building high-performing teams, identifying talent gaps, and creating development pathways in specialised technical domains. Customer-Centric Mindset: Experience positioning risk control as a value-add service to brokers and underwriters; proven ability to improve customer acquisition and retention outcomes. Excellent Communication Skills: Strong written and verbal communication skills; ability to communicate effectively at all organisational levels and manage stakeholder expectations. Organisational & Planning Skills: Ability to prioritise, adapt, and execute in a matrixed, fast-moving environment. Credibility with Stakeholders: Ability to establish credibility quickly with diverse stakeholders including underwriters, business partners, external brokers, and regulators. Collaborative Approach: Comfort working across functions and geographies to drive outcomes. Resilience & Decisiveness: Proven ability to address performance issues and manage change effectively. Professional Designations: Chartered Insurance Institute, Institute of Occupational Safety and Health, Institute of Risk Management or Institute of Fire Engineers or equivalent recognised credentials. Proficiency with Microsoft Office (Word, Excel, PowerPoint) and core business systems. What Is in It for You? Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction. Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution. Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year. Wellness Programme: The Travelers wellness programme is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health programme provides access to free professional counseling services and other resources that support your daily life needs. Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit .
Aug 17, 2026
Full time
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 What Is the Opportunity? Travelers Insurance are looking for a Head of Risk Control to join our team in London. As part of the Leadership Team for Business Enablement Europe, you will execute the Risk Control Target Operating Model and organisational strategy aligned to local Business objectives. You will drive the shift towards earlier risk engagement through pre-bind surveys and improve risk selection through enhanced data insights and prioritisation. You will build a scalable RC function with the right capabilities and capacity to meet current and future business demands and lead organisational change and capability development in a matrixed environment across the UK and Ireland operations. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company's discretion. What Will You Do? Strategic Leadership & Change Delivery Own and operationalise the Target Operating Model (TOM) for UK/Ireland RC, including resourcing requirements, role clarity, and performance expectations. Translate the Europe BI business plan into actionable RC strategies that drive new business conversion, improved risk selection, loss reduction, customer retention Lead strategic projects which strengthen the RC value proposition. Work collaboratively with Europe Underwriting Leaders to implement and refine survey guidelines and trigger processes, ensuring RC capability is embedded early in underwriting workflow. Champion data capability development in partnership with enterprise or centralised resources, translating best practices to a UK context and ensuring RC-relevant insights drive decision-making. Operational Excellence & Resource Management Ensure RC resources are sufficiently and strategically allocated to meet business needs across UK and Ireland, with visibility into geographical distribution and skill gaps. Manage survey workload inventory proactively-collaborate with UW teams to refresh priorities at least quarterly, optimise throughput, and prioritise getting the right eyes on the right risks at the right time. Set clear parameters for work prioritisation, distinguishing value-added survey activity from non-value-added work, escalating lower-value activity for leadership approval. Monitor and report on productivity metrics, survey turnaround times, and activity tracking; use data insights to optimise RC deployment and demonstrate business value. Establish time-bound expectations for performance improvement; act decisively and transparently when improvements are not demonstrated or sustained. Talent Development & High-Performing Teams Attract, recruit, and retain top RC talent in a competitive market; develop clear career paths in both technical expert and leadership roles. Manage staff performance through regular documented 1:1s, annual and half-yearly reviews, and continuous feedback. Provide mentoring, coaching, and educational support to develop and maintain skill/knowledge levels required for organisational success. Design and deliver a structured capability development programme to continually upskill Risk Control staff, ensuring the team can provide expert, market-leading risk control services to clients and brokers. Coordinate training programmes aligned to general, specialist or regional initiatives and identified capability gaps. Business Partnering & Relationship Management Build and maintain productive, trust-based relationships with Europe Underwriting Leaders, distribution, brokers, claims, and key clients. Develop specific strategies with underwriting and business partners for using RC resources to improve acquisition, retention, and overall profitability of books of business. Communicate RC value and results proactively; assist in troubleshooting complex, sensitive accounts. Represent the company with, insurance associations and professional bodies. Regulatory & Governance Ensure Risk Control operations are compliant with all Travelers policies, procedures, and controls, including audit requirements. Perform other duties as assigned. What Will Our Ideal Candidate Have? Leadership Experience: demonstrated success in leading and managing teams, including in a matrix environment with geographically dispersed staff. Business Insurance Acumen: Deep understanding of commercial insurance, underwriting processes, risk evaluation criteria, and insurance financials. Strategic Thinking & Change Leadership: Demonstrated ability to use leadership transitions as strategic inflection points; experience translating organisational strategy into operational delivery. Data-Driven Decision-Making: Comfort interpreting and using data insights, analytics, and performance metrics to optimise operations and inform strategy. Talent Development: Track record of building high-performing teams, identifying talent gaps, and creating development pathways in specialised technical domains. Customer-Centric Mindset: Experience positioning risk control as a value-add service to brokers and underwriters; proven ability to improve customer acquisition and retention outcomes. Excellent Communication Skills: Strong written and verbal communication skills; ability to communicate effectively at all organisational levels and manage stakeholder expectations. Organisational & Planning Skills: Ability to prioritise, adapt, and execute in a matrixed, fast-moving environment. Credibility with Stakeholders: Ability to establish credibility quickly with diverse stakeholders including underwriters, business partners, external brokers, and regulators. Collaborative Approach: Comfort working across functions and geographies to drive outcomes. Resilience & Decisiveness: Proven ability to address performance issues and manage change effectively. Professional Designations: Chartered Insurance Institute, Institute of Occupational Safety and Health, Institute of Risk Management or Institute of Fire Engineers or equivalent recognised credentials. Proficiency with Microsoft Office (Word, Excel, PowerPoint) and core business systems. What Is in It for You? Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction. Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution. Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year. Wellness Programme: The Travelers wellness programme is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health programme provides access to free professional counseling services and other resources that support your daily life needs. Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit .
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 What Is the Opportunity? We are seeking a Senior Assistant Pricing Actuary to be based in London, Redhill, or Dublin office. The ideal candidate will have some prior working experience within an pricing actuarial role and be either part-qualified, nearly qualified or newly qualified. This is an analytic role with responsibility for exposure-based pricing models in Travelers Europe. The individual in this role is expected to be an influential member of a team of people who support pricing models, pricing data and pricing analysis in the actuarial department. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company's discretion. What Will You Do? Operational: Maintain and develop pricing algorithms for Travelers Europe Implement those algorithms in the Hyperexponential (HX production system) Liaise with underwriters to support use of pricing models Run processes for batch rating portfolios of business in Python Expand batch rater (and associated standard pricing dataset) to work for more products across Travelers Europe Run processes for calibrating base rates Prepare data and analysis for actuarial rating validation exercises for specific products Contribute to analysis of pricing model data Assist with other roles (e.g. case pricing, business planning, reinsurance purchase) carried out by the Travelers Europe pricing team. Communication: Communicates analysis, project results, and other business initiatives to peers and business partners. Communicates technical topics to non-technical audience within the primary working group with guidance from manager. Actively participates and may lead group discussions at the unit level. Creates formal written communication such as memos or presentations with guidance and peer review. Networks and collaborates on ideas and challenges. Perform other duties as assigned. What Will Our Ideal Candidate Have? Associate Actuarial Credential. University degree in STEM related field. Strong PC skills (MS Office) and programming skills (eg. SQL, SAS). Strong understanding of insurance products and industry. Demonstrable ability in actuarial and quantitative analysis and statistical concepts. Leadership: Take ownership of assigned projects and meetings, make recommendations and presents results to business partners. Proficient in Leading Self, exhibiting self-awareness while also effectively managing ambiguity. Initial development of Leading Others, including mentoring/training team members. Initial development of Leading the Business, including actively supporting business goals and being a positive member of the Enterprise culture. Business Acumen: Has an in-depth understanding and knowledge of a few basic business drivers and disciplines such as: underwriting, products, reinsurance, distribution, sales, operations, risk control, claim, and financials. Able to effectively utilise this business knowledge in developing analytic solutions. Has a foundational perspective of the primary industry and developing trends such as: technology, analytic methodology, products and performance of competitors. Is familiar with a couple other key business drivers and disciplines. Relationship Management: Proactively build and own professional business relationships across the BI&AA community across the Enterprise. Generate and solicit ideas, and begin to build consensus with guidance. Aware of potential conflict and begins to addresses with guidance. Begin to set and manage expectations with business partners for small projects. Quantitative Analysis: Evaluate and use appropriate data, tools and methods. Able to perform analytics independently, can effectively plan next steps within analyses with little oversight. May perform technical review of team work product. Able to contribute on more complex analytical work with guidance. What is a Must Have? Bachelor's Degree or equivalent experience. Demonstrable experience in quantitative analysis. What Is in It for You? Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction. Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution. Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year. Wellness Programme: The Travelers wellness programme is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health programme provides access to free professional counseling services and other resources that support your daily life needs. Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit .
Aug 17, 2026
Full time
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 What Is the Opportunity? We are seeking a Senior Assistant Pricing Actuary to be based in London, Redhill, or Dublin office. The ideal candidate will have some prior working experience within an pricing actuarial role and be either part-qualified, nearly qualified or newly qualified. This is an analytic role with responsibility for exposure-based pricing models in Travelers Europe. The individual in this role is expected to be an influential member of a team of people who support pricing models, pricing data and pricing analysis in the actuarial department. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company's discretion. What Will You Do? Operational: Maintain and develop pricing algorithms for Travelers Europe Implement those algorithms in the Hyperexponential (HX production system) Liaise with underwriters to support use of pricing models Run processes for batch rating portfolios of business in Python Expand batch rater (and associated standard pricing dataset) to work for more products across Travelers Europe Run processes for calibrating base rates Prepare data and analysis for actuarial rating validation exercises for specific products Contribute to analysis of pricing model data Assist with other roles (e.g. case pricing, business planning, reinsurance purchase) carried out by the Travelers Europe pricing team. Communication: Communicates analysis, project results, and other business initiatives to peers and business partners. Communicates technical topics to non-technical audience within the primary working group with guidance from manager. Actively participates and may lead group discussions at the unit level. Creates formal written communication such as memos or presentations with guidance and peer review. Networks and collaborates on ideas and challenges. Perform other duties as assigned. What Will Our Ideal Candidate Have? Associate Actuarial Credential. University degree in STEM related field. Strong PC skills (MS Office) and programming skills (eg. SQL, SAS). Strong understanding of insurance products and industry. Demonstrable ability in actuarial and quantitative analysis and statistical concepts. Leadership: Take ownership of assigned projects and meetings, make recommendations and presents results to business partners. Proficient in Leading Self, exhibiting self-awareness while also effectively managing ambiguity. Initial development of Leading Others, including mentoring/training team members. Initial development of Leading the Business, including actively supporting business goals and being a positive member of the Enterprise culture. Business Acumen: Has an in-depth understanding and knowledge of a few basic business drivers and disciplines such as: underwriting, products, reinsurance, distribution, sales, operations, risk control, claim, and financials. Able to effectively utilise this business knowledge in developing analytic solutions. Has a foundational perspective of the primary industry and developing trends such as: technology, analytic methodology, products and performance of competitors. Is familiar with a couple other key business drivers and disciplines. Relationship Management: Proactively build and own professional business relationships across the BI&AA community across the Enterprise. Generate and solicit ideas, and begin to build consensus with guidance. Aware of potential conflict and begins to addresses with guidance. Begin to set and manage expectations with business partners for small projects. Quantitative Analysis: Evaluate and use appropriate data, tools and methods. Able to perform analytics independently, can effectively plan next steps within analyses with little oversight. May perform technical review of team work product. Able to contribute on more complex analytical work with guidance. What is a Must Have? Bachelor's Degree or equivalent experience. Demonstrable experience in quantitative analysis. What Is in It for You? Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction. Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution. Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year. Wellness Programme: The Travelers wellness programme is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health programme provides access to free professional counseling services and other resources that support your daily life needs. Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit .
CCP are delighted to partner with a growing successful company who specialise in Debt Recovery and are a leader within their market. We're currently supporting them to recruit new Customer Service Advisors for their expanding specialist department at their Head Office in Truro. These roles will be office-based. As a Customer Service Advisors, you will be responsible for providing exceptional service by building strong relationships with customers, understanding their needs, and maintaining clear communication. You'll work closely with internal teams to ensure queries are resolved efficiently, customers receive accurate information, and every interaction reflects the company's commitment to excellence. Salary: £30,030 Bonus: Uncapped commission Hours: 37.5 Hours Per Week Monday to Friday, 9am to 5.30pm & required to work 1 in 4 Saturdays 9am to 1pm Start Date: ASAP Benefits: Company Pension, performance bonus, yearly bonus, paid company events & incentives. What You'll Need: + Excellent professional communication skills with the ability to maintain customer relationships. + Strong personable skills for positive and successful outcomes. + Have attention to detail with updating customer records with an accurate details. + Confident and Resilient with handling empathic conversations. If you're looking for a role where you can help and guide your customers, your driven and can handle a busy working environment in a company with exciting growth plans , please apply today! This opportunity is being recruited for by CCP and is being managed by Dan Green. If this role is of interest and you feel you have the relevant experience, please apply online and we will aim to respond to your application within 72 hours.
Aug 17, 2026
Full time
CCP are delighted to partner with a growing successful company who specialise in Debt Recovery and are a leader within their market. We're currently supporting them to recruit new Customer Service Advisors for their expanding specialist department at their Head Office in Truro. These roles will be office-based. As a Customer Service Advisors, you will be responsible for providing exceptional service by building strong relationships with customers, understanding their needs, and maintaining clear communication. You'll work closely with internal teams to ensure queries are resolved efficiently, customers receive accurate information, and every interaction reflects the company's commitment to excellence. Salary: £30,030 Bonus: Uncapped commission Hours: 37.5 Hours Per Week Monday to Friday, 9am to 5.30pm & required to work 1 in 4 Saturdays 9am to 1pm Start Date: ASAP Benefits: Company Pension, performance bonus, yearly bonus, paid company events & incentives. What You'll Need: + Excellent professional communication skills with the ability to maintain customer relationships. + Strong personable skills for positive and successful outcomes. + Have attention to detail with updating customer records with an accurate details. + Confident and Resilient with handling empathic conversations. If you're looking for a role where you can help and guide your customers, your driven and can handle a busy working environment in a company with exciting growth plans , please apply today! This opportunity is being recruited for by CCP and is being managed by Dan Green. If this role is of interest and you feel you have the relevant experience, please apply online and we will aim to respond to your application within 72 hours.
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 What Is the Opportunity? We are looking for a technically strong Property & Casualty specialist to join our Business Insurance Underwriting Office team as a Regional Underwriting Officer. In this role you work with internal Underwriting teams to manage and implement underwriting standards across the UK. You'll build strong relationships with your Underwriting teams, using your expertise to act as a technical referral point. You'll coach and develop underwriting knowledge; supporting colleagues through training, courses, and technical guidance. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company's discretion. What Will You Do? Implement and participate in the development of long and short term underwriting strategies to effectively position BI Retail, regionally traded products to market the right products, programs and/or services to the right market segment through responsible underwriting decisions. Ensure Underwriting Controls including Cures and Audit are taken and promptly acted upon. Participate as an advisor / referral point to achieve responsible product development to ensure it is consistent with profit, growth and retention strategies. Participate in the strategic business planning activities for BI Retail & Small business both regionally and nationally that are designed to increase the presence in the market; retain the appropriate mix of business; and achieve overall growth and profit goals. Assist with the development and leveraging of broker/client relationships through a high level of visibility. Work tactically with brokers to ensure they have an appropriate level of understating of BI Retail goals and objectives. Provide underwriting leadership at regular regional underwriting meetings as appropriate. Develop and ensure effective utilisation of detailed monitoring standards to assess underwriting results and propose solutions Analyse local market needs and trends as they impact the regions marketing initiatives and provide competitor information to product and portfolio management staff. In conjunction with regional and branch management effectively mentor and coach development underwriting staff to ensure production, underwriting standards and profitability objectives are achieved. Develop and maintain relationships with internal resources (i.e. Risk Control, Claims, Operations, etc.) to ensure effective operation of underwriting and marketing decisions. Undertake any other reasonable duties. Perform other duties as assigned. What Will Our Ideal Candidate Have? Bachelor's degree or higher education level. Previous proven track record of leading others at a senior underwriting level. Advanced level of proficiency required in the following. Organisation, Financial Acumen, Communication, Collaboration, Presentation Skill, Networking, Risk Selection and Critical and Analytical Thinking. Advanced level of proficiency required in the following leadership competencies: Leading the Business including: Change Management, Strategic Planning, Making Decisions, Results Orientation, Influencing, Leadership, Power, Business Perspective, Risk Taking, Innovation and Understanding & Navigating the Organisation. Leading Others including:Forging Synergy, Develops Employees, Building Collaborative Relationships, Communicating Effectively, Leveraging Differences, Participative Management and Leading Employees. Leading Self including: Openness to Influence, Flexibility, Demonstrates Leadership Stature, Self-Awareness,Credibility and Seeks Opportunities to Learn. ACII qualification. What is a Must Have? ACII. Advanced experience of Property & Casualty Underwriting. What Is in It for You? Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction. Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution. Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year. Wellness Programme: The Travelers wellness programme is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health programme provides access to free professional counseling services and other resources that support your daily life needs. Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit .
Aug 17, 2026
Full time
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 What Is the Opportunity? We are looking for a technically strong Property & Casualty specialist to join our Business Insurance Underwriting Office team as a Regional Underwriting Officer. In this role you work with internal Underwriting teams to manage and implement underwriting standards across the UK. You'll build strong relationships with your Underwriting teams, using your expertise to act as a technical referral point. You'll coach and develop underwriting knowledge; supporting colleagues through training, courses, and technical guidance. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company's discretion. What Will You Do? Implement and participate in the development of long and short term underwriting strategies to effectively position BI Retail, regionally traded products to market the right products, programs and/or services to the right market segment through responsible underwriting decisions. Ensure Underwriting Controls including Cures and Audit are taken and promptly acted upon. Participate as an advisor / referral point to achieve responsible product development to ensure it is consistent with profit, growth and retention strategies. Participate in the strategic business planning activities for BI Retail & Small business both regionally and nationally that are designed to increase the presence in the market; retain the appropriate mix of business; and achieve overall growth and profit goals. Assist with the development and leveraging of broker/client relationships through a high level of visibility. Work tactically with brokers to ensure they have an appropriate level of understating of BI Retail goals and objectives. Provide underwriting leadership at regular regional underwriting meetings as appropriate. Develop and ensure effective utilisation of detailed monitoring standards to assess underwriting results and propose solutions Analyse local market needs and trends as they impact the regions marketing initiatives and provide competitor information to product and portfolio management staff. In conjunction with regional and branch management effectively mentor and coach development underwriting staff to ensure production, underwriting standards and profitability objectives are achieved. Develop and maintain relationships with internal resources (i.e. Risk Control, Claims, Operations, etc.) to ensure effective operation of underwriting and marketing decisions. Undertake any other reasonable duties. Perform other duties as assigned. What Will Our Ideal Candidate Have? Bachelor's degree or higher education level. Previous proven track record of leading others at a senior underwriting level. Advanced level of proficiency required in the following. Organisation, Financial Acumen, Communication, Collaboration, Presentation Skill, Networking, Risk Selection and Critical and Analytical Thinking. Advanced level of proficiency required in the following leadership competencies: Leading the Business including: Change Management, Strategic Planning, Making Decisions, Results Orientation, Influencing, Leadership, Power, Business Perspective, Risk Taking, Innovation and Understanding & Navigating the Organisation. Leading Others including:Forging Synergy, Develops Employees, Building Collaborative Relationships, Communicating Effectively, Leveraging Differences, Participative Management and Leading Employees. Leading Self including: Openness to Influence, Flexibility, Demonstrates Leadership Stature, Self-Awareness,Credibility and Seeks Opportunities to Learn. ACII qualification. What is a Must Have? ACII. Advanced experience of Property & Casualty Underwriting. What Is in It for You? Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction. Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution. Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year. Wellness Programme: The Travelers wellness programme is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health programme provides access to free professional counseling services and other resources that support your daily life needs. Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit .
Technical Project Manager Location: Birmingham/Hybrid About the Role CACI Ltd is seeking an experienced Technical Project Manager with a strong emphasis on Network Infrastructure and project delivery. The successful candidate will have a proven track record of delivering complex network and network security projects and will ideally hold CCNA or CCNP certification . Experience delivering solutions within Cisco-centric environments is highly desirable, including network design, implementation, and the management of end-to-end design and deployment workstreams covering LAN, WAN, security, and voice technologies. As a Technical Project Manager, you will be responsible for gathering and validating business requirements, defining project scope and deliverables, and leading network and infrastructure projects through their full life cycle. You will ensure projects are delivered in line with agreed plans, schedules, budgets, timescales, and quality standards while producing high-quality project documentation suitable for senior stakeholders and C-level audiences. You will be expected to assess the impact of proposed network changes and communicate technical concepts effectively to both technical and non-technical stakeholders. Experience with Cisco ACI would be advantageous, although training will be provided. The successful candidate should demonstrate a willingness to learn new technologies, provide technical oversight, manage project risks and issues, and operate effectively within a highly process-driven environment. Key Responsibilities Lead and manage network infrastructure and network security projects from initiation through to completion. Define, manage, and control project scope, deliverables, risks, issues, budgets, and timelines. Work closely with technical teams, customers, and stakeholders to ensure successful project outcomes. Produce and maintain project documentation, reports, and governance materials for senior leadership. Coordinate design, implementation, migration, and transition activities across multiple workstreams. Assess and communicate the impact of network and infrastructure changes. Ensure projects are delivered in accordance with established project management methodologies and quality standards. Provide oversight of technical delivery while facilitating effective stakeholder engagement. Required Skills & Experience Excellent attention to detail and strong communication skills. Proven experience delivering network infrastructure , data centre , and network security projects. Experience leading Data Centre Migration programmes, including planning, transition, cutover, and migration activities. Experience managing Data Centre Exit/Data Centre Consolidation projects. Strong understanding of network infrastructure technologies and their business impact. Knowledge of project management methodologies such as Agile, PRINCE2, or PMP . CCNA and/or CCNP certification (preferred). Experience using Jira for project tracking and management. Ability to create, document, and present proposed technical changes. Experience developing, maintaining, and managing detailed project plans. Strong customer focus with the ability to communicate effectively at all organisational levels. Excellent problem-solving and analytical skills. Ability to work under pressure and deliver to tight deadlines. Self-motivated, enthusiastic, and proactive approach. Strong leadership and stakeholder management skills. Knowledge of the ITIL framework would be advantageous. Flexibility The key to our success is teamwork and collaboration. We take a hybrid approach to working, balancing remote working with office attendance depending on business needs and collaboration requirements throughout the delivery life cycle. Equal Opportunities CACI is proud to be an equal opportunities employer. We embrace the diversity of our people and are committed to building a truly inclusive workplace where no one is treated less favourably because of their ethnic origin, age, gender, veteran status, religion or belief, sexual orientation, marital status, disability, or health condition. We actively work to prevent discrimination and foster an environment where everyone can thrive. As a Disability Confident Employer , we will: Provide reasonable adjustments throughout the recruitment process where requested. Applicants are encouraged to contact a member of the recruitment team to discuss any specific requirements. Offer candidates with health conditions or disabilities who meet the minimum criteria for the role an interview. Our people are unique, and we encourage and support them to be confident in contributing to our inclusion journey.
Aug 17, 2026
Full time
Technical Project Manager Location: Birmingham/Hybrid About the Role CACI Ltd is seeking an experienced Technical Project Manager with a strong emphasis on Network Infrastructure and project delivery. The successful candidate will have a proven track record of delivering complex network and network security projects and will ideally hold CCNA or CCNP certification . Experience delivering solutions within Cisco-centric environments is highly desirable, including network design, implementation, and the management of end-to-end design and deployment workstreams covering LAN, WAN, security, and voice technologies. As a Technical Project Manager, you will be responsible for gathering and validating business requirements, defining project scope and deliverables, and leading network and infrastructure projects through their full life cycle. You will ensure projects are delivered in line with agreed plans, schedules, budgets, timescales, and quality standards while producing high-quality project documentation suitable for senior stakeholders and C-level audiences. You will be expected to assess the impact of proposed network changes and communicate technical concepts effectively to both technical and non-technical stakeholders. Experience with Cisco ACI would be advantageous, although training will be provided. The successful candidate should demonstrate a willingness to learn new technologies, provide technical oversight, manage project risks and issues, and operate effectively within a highly process-driven environment. Key Responsibilities Lead and manage network infrastructure and network security projects from initiation through to completion. Define, manage, and control project scope, deliverables, risks, issues, budgets, and timelines. Work closely with technical teams, customers, and stakeholders to ensure successful project outcomes. Produce and maintain project documentation, reports, and governance materials for senior leadership. Coordinate design, implementation, migration, and transition activities across multiple workstreams. Assess and communicate the impact of network and infrastructure changes. Ensure projects are delivered in accordance with established project management methodologies and quality standards. Provide oversight of technical delivery while facilitating effective stakeholder engagement. Required Skills & Experience Excellent attention to detail and strong communication skills. Proven experience delivering network infrastructure , data centre , and network security projects. Experience leading Data Centre Migration programmes, including planning, transition, cutover, and migration activities. Experience managing Data Centre Exit/Data Centre Consolidation projects. Strong understanding of network infrastructure technologies and their business impact. Knowledge of project management methodologies such as Agile, PRINCE2, or PMP . CCNA and/or CCNP certification (preferred). Experience using Jira for project tracking and management. Ability to create, document, and present proposed technical changes. Experience developing, maintaining, and managing detailed project plans. Strong customer focus with the ability to communicate effectively at all organisational levels. Excellent problem-solving and analytical skills. Ability to work under pressure and deliver to tight deadlines. Self-motivated, enthusiastic, and proactive approach. Strong leadership and stakeholder management skills. Knowledge of the ITIL framework would be advantageous. Flexibility The key to our success is teamwork and collaboration. We take a hybrid approach to working, balancing remote working with office attendance depending on business needs and collaboration requirements throughout the delivery life cycle. Equal Opportunities CACI is proud to be an equal opportunities employer. We embrace the diversity of our people and are committed to building a truly inclusive workplace where no one is treated less favourably because of their ethnic origin, age, gender, veteran status, religion or belief, sexual orientation, marital status, disability, or health condition. We actively work to prevent discrimination and foster an environment where everyone can thrive. As a Disability Confident Employer , we will: Provide reasonable adjustments throughout the recruitment process where requested. Applicants are encouraged to contact a member of the recruitment team to discuss any specific requirements. Offer candidates with health conditions or disabilities who meet the minimum criteria for the role an interview. Our people are unique, and we encourage and support them to be confident in contributing to our inclusion journey.
Our client is a leading management consultancy with a prestigious, international client base that is serviced via a series of offices across the globe. They are growing their internal marketing and customer experience (CX) team to help support their growing client base. The team is looking for interim support whilst the business manages a series of exciting projects. This is a (interim) marketing operations/martech/customer experiencer (CX) role for 3 months and will play an integral part in delivering impactful campaigns and go to market strategies. The marketing consultant will ensure the audience and market insight is utilised and at the centre of decision-making on campaigns. They will also help to develop compelling campaign content such as thought leadership, client stories, videos, webinars and events. This role requires a data-driven, candidate from professional services with B2B marketing operations experience. Someone capable of project managing a variety of stakeholders across the globe. Importantly they will be able to translate insight into meaningful campaigns and events for specific countries and markets.
Aug 17, 2026
Full time
Our client is a leading management consultancy with a prestigious, international client base that is serviced via a series of offices across the globe. They are growing their internal marketing and customer experience (CX) team to help support their growing client base. The team is looking for interim support whilst the business manages a series of exciting projects. This is a (interim) marketing operations/martech/customer experiencer (CX) role for 3 months and will play an integral part in delivering impactful campaigns and go to market strategies. The marketing consultant will ensure the audience and market insight is utilised and at the centre of decision-making on campaigns. They will also help to develop compelling campaign content such as thought leadership, client stories, videos, webinars and events. This role requires a data-driven, candidate from professional services with B2B marketing operations experience. Someone capable of project managing a variety of stakeholders across the globe. Importantly they will be able to translate insight into meaningful campaigns and events for specific countries and markets.
Patient Services Coordinator Weybridge Prime Health Prime Health provide high-quality diagnostic imaging services, including MRI, CT, X-ray, Ultrasound and DEXA scanning, across NHS and private sector settings throughout the South Coast. We are dedicated to delivering safe, efficient and patient-centred imaging services that meet both clinical and operational excellence standards. Position Overview: This role is accountable for being the first point of contact for patients and service users, providing an in-depth knowledge of outpatient and diagnostic scheduling procedures. In addition, this role will liaise closely with the referrer and MIP clinical & non-clinical teams to ensure patients receive timely and appropriate appointments according to their request and care pathway. Within the team, the role includes scheduling functions, general administrative support and telephone cover, as well as offsite reception cover. Key Responsibilities: - Acting as the first point of contact for all patient enquiries to MIP. - On receipt of all new referrals, ensuring that the vetting process has been followed in line with departmental guidelines. - Being responsible for the scheduling of outpatient and all associated appointments according to clinical urgency and length of wait in accordance with MIP Policies and Procedures, escalating any exceptions. - Liaising with patients to ensure that a mutually convenient date and time is agreed, including urgent referrals. - Ensuring that patients are appropriately reminded of their appointments. - Ensuring that departmental standards are met for patients receiving notification or acknowledgement of their visit. - Providing a courteous and efficient point of contact for patients both face to face and over the telephone. - Ensuring that each patient is treated as an individual and their individual needs are met (i.e. appropriate support is in place for their appointment, such as interpreting support). - Providing a welcoming and efficient reception service and putting patients at their ease as required. - Ensuring that patients and visitors are well informed and that messages are communicated promptly. - Liaising with the medical, nursing and health professional staff as required to ensure efficient use of all clinics. - Responding to patient queries or concerns in an effective and professional manner, escalating where appropriate to the Team Leader or Line Manager and helping if an issue needs further investigation. - Having a clear and up-to-date knowledge of the rules and protocols of the service to ensure full and effective utilisation of clinical capacity. - In conjunction with the Team, reviewing cancelled appointments or patients on hold, ensuring appropriate action is taken. - Understanding the scheduling and admin procedures across all modalities and contracts. - Ensuring that any telephone, e-mail, or written queries are responded to within the appropriate timeframe and escalated if necessary. - Ensuring patient cancellations and changes are recorded appropriately on all relevant MIP and external systems. - Ensuring that referrals which need to be manually uploaded to MIP systems are added within the set timescales. - Forwarding clinical reports and notifying critical findings to referrers within the set timeframes. - This list is not exhaustive. All colleagues have responsibility for following Company policies and Health & Safety guidelines. Skills: - Excellent communication skills. - Good IT skills. - Flexible approach. - Good organisation skills. Experience: - Previous healthcare experience would be desirable. - Previous experience of dealing with telephone customers is desirable. Key Competencies: - Problem-solving, critical thinking. - Time management. - Adaptability, creativity. Company Culture & Values: Our team is experienced in the provision of all aspects of a high-quality diagnostic scanning service. They are here to help patients every step of the way, making sure their scan is as comfortable and effective as possible.
Aug 17, 2026
Full time
Patient Services Coordinator Weybridge Prime Health Prime Health provide high-quality diagnostic imaging services, including MRI, CT, X-ray, Ultrasound and DEXA scanning, across NHS and private sector settings throughout the South Coast. We are dedicated to delivering safe, efficient and patient-centred imaging services that meet both clinical and operational excellence standards. Position Overview: This role is accountable for being the first point of contact for patients and service users, providing an in-depth knowledge of outpatient and diagnostic scheduling procedures. In addition, this role will liaise closely with the referrer and MIP clinical & non-clinical teams to ensure patients receive timely and appropriate appointments according to their request and care pathway. Within the team, the role includes scheduling functions, general administrative support and telephone cover, as well as offsite reception cover. Key Responsibilities: - Acting as the first point of contact for all patient enquiries to MIP. - On receipt of all new referrals, ensuring that the vetting process has been followed in line with departmental guidelines. - Being responsible for the scheduling of outpatient and all associated appointments according to clinical urgency and length of wait in accordance with MIP Policies and Procedures, escalating any exceptions. - Liaising with patients to ensure that a mutually convenient date and time is agreed, including urgent referrals. - Ensuring that patients are appropriately reminded of their appointments. - Ensuring that departmental standards are met for patients receiving notification or acknowledgement of their visit. - Providing a courteous and efficient point of contact for patients both face to face and over the telephone. - Ensuring that each patient is treated as an individual and their individual needs are met (i.e. appropriate support is in place for their appointment, such as interpreting support). - Providing a welcoming and efficient reception service and putting patients at their ease as required. - Ensuring that patients and visitors are well informed and that messages are communicated promptly. - Liaising with the medical, nursing and health professional staff as required to ensure efficient use of all clinics. - Responding to patient queries or concerns in an effective and professional manner, escalating where appropriate to the Team Leader or Line Manager and helping if an issue needs further investigation. - Having a clear and up-to-date knowledge of the rules and protocols of the service to ensure full and effective utilisation of clinical capacity. - In conjunction with the Team, reviewing cancelled appointments or patients on hold, ensuring appropriate action is taken. - Understanding the scheduling and admin procedures across all modalities and contracts. - Ensuring that any telephone, e-mail, or written queries are responded to within the appropriate timeframe and escalated if necessary. - Ensuring patient cancellations and changes are recorded appropriately on all relevant MIP and external systems. - Ensuring that referrals which need to be manually uploaded to MIP systems are added within the set timescales. - Forwarding clinical reports and notifying critical findings to referrers within the set timeframes. - This list is not exhaustive. All colleagues have responsibility for following Company policies and Health & Safety guidelines. Skills: - Excellent communication skills. - Good IT skills. - Flexible approach. - Good organisation skills. Experience: - Previous healthcare experience would be desirable. - Previous experience of dealing with telephone customers is desirable. Key Competencies: - Problem-solving, critical thinking. - Time management. - Adaptability, creativity. Company Culture & Values: Our team is experienced in the provision of all aspects of a high-quality diagnostic scanning service. They are here to help patients every step of the way, making sure their scan is as comfortable and effective as possible.
Bodyshop Estimator / Workshop Controller Location: Bristol Salary: £45,000 - £70,000 OTE Job Type: Full-Time, Permanent Looking for a role where your leadership is valued, your earning potential is rewarded, and you can play a key role in the success of a busy accident repair centre? If you're an experienced Bodyshop Estimator , Workshop Controller or Vehicle Damage Assessor looking for the next step in your career, this is an exciting opportunity to join a thriving bodyshop where you'll have the autonomy to lead a skilled team, deliver outstanding customer service and directly influence the success of the business. This isn't just another management role. You'll become the driving force behind the day-to-day operation of a busy workshop, overseeing estimates, repairs, customer service and productivity while working closely with a dedicated team of experienced technicians. With an excellent bonus structure and realistic earnings of up to £70,000 , this is the perfect opportunity for someone who thrives in a fast-paced environment and enjoys leading from the front. The Role As a Bodyshop Estimator / Workshop Controller , you'll be responsible for managing the customer journey from estimate through to vehicle handover, ensuring repairs are completed efficiently, profitably and to the highest possible standard. You'll oversee a small team of experienced Bodyshop Technicians while maintaining exceptional customer satisfaction and workshop performance. Your Responsibilities Meet and greet customers, providing a professional and friendly experience. Produce accurate repair estimates and manage repair schedules. Oversee the daily operation of the bodyshop and a team of skilled technicians. Monitor repair quality, productivity and workshop efficiency. Liaise with customers, suppliers, technicians and management throughout the repair process. Manage quality control and ensure repairs meet manufacturer and customer expectations. Work closely with the parts department to maintain an efficient workflow. Drive profitability while delivering exceptional customer service. Promote a positive working culture and lead by example. What We're Looking For Previous experience as a Bodyshop Estimator , Workshop Controller or Vehicle Damage Assessor . Extensive knowledge of the accident repair industry. Strong estimating experience within a busy bodyshop. Excellent leadership and people management skills. Outstanding customer service and communication abilities. Commercial awareness with the ability to maximise workshop profitability. Highly organised with excellent time management skills. Ambitious individual looking to progress their career within a successful business. What's On Offer Realistic OTE of £45,000 - £70,000 per year. Competitive basic salary based on experience. Performance-related bonus scheme. Monday to Friday working pattern. Company pension. Private medical insurance. Life insurance. Employee discounts. Profit sharing. On-site parking. Stable business with excellent long-term career progression. Supportive management team and professional working environment. Working Hours Monday to Friday 8:00am 5:00pm Apply Today If you think you are a good fit for this Bodyshop Estimator / Workshop Controller role, please contact Cian at Auto Skills UK , quoting the relevant job reference number 54250 Don't worry if your CV isn't completely up to date. Get in touch and we can work that out together. Auto Skills UK is recognised as the UK'sleading automotive recruitment specialist, providing temporary and permanent staffing solutions across the automotive industry, from skilled technicians through to senior management.
Aug 17, 2026
Full time
Bodyshop Estimator / Workshop Controller Location: Bristol Salary: £45,000 - £70,000 OTE Job Type: Full-Time, Permanent Looking for a role where your leadership is valued, your earning potential is rewarded, and you can play a key role in the success of a busy accident repair centre? If you're an experienced Bodyshop Estimator , Workshop Controller or Vehicle Damage Assessor looking for the next step in your career, this is an exciting opportunity to join a thriving bodyshop where you'll have the autonomy to lead a skilled team, deliver outstanding customer service and directly influence the success of the business. This isn't just another management role. You'll become the driving force behind the day-to-day operation of a busy workshop, overseeing estimates, repairs, customer service and productivity while working closely with a dedicated team of experienced technicians. With an excellent bonus structure and realistic earnings of up to £70,000 , this is the perfect opportunity for someone who thrives in a fast-paced environment and enjoys leading from the front. The Role As a Bodyshop Estimator / Workshop Controller , you'll be responsible for managing the customer journey from estimate through to vehicle handover, ensuring repairs are completed efficiently, profitably and to the highest possible standard. You'll oversee a small team of experienced Bodyshop Technicians while maintaining exceptional customer satisfaction and workshop performance. Your Responsibilities Meet and greet customers, providing a professional and friendly experience. Produce accurate repair estimates and manage repair schedules. Oversee the daily operation of the bodyshop and a team of skilled technicians. Monitor repair quality, productivity and workshop efficiency. Liaise with customers, suppliers, technicians and management throughout the repair process. Manage quality control and ensure repairs meet manufacturer and customer expectations. Work closely with the parts department to maintain an efficient workflow. Drive profitability while delivering exceptional customer service. Promote a positive working culture and lead by example. What We're Looking For Previous experience as a Bodyshop Estimator , Workshop Controller or Vehicle Damage Assessor . Extensive knowledge of the accident repair industry. Strong estimating experience within a busy bodyshop. Excellent leadership and people management skills. Outstanding customer service and communication abilities. Commercial awareness with the ability to maximise workshop profitability. Highly organised with excellent time management skills. Ambitious individual looking to progress their career within a successful business. What's On Offer Realistic OTE of £45,000 - £70,000 per year. Competitive basic salary based on experience. Performance-related bonus scheme. Monday to Friday working pattern. Company pension. Private medical insurance. Life insurance. Employee discounts. Profit sharing. On-site parking. Stable business with excellent long-term career progression. Supportive management team and professional working environment. Working Hours Monday to Friday 8:00am 5:00pm Apply Today If you think you are a good fit for this Bodyshop Estimator / Workshop Controller role, please contact Cian at Auto Skills UK , quoting the relevant job reference number 54250 Don't worry if your CV isn't completely up to date. Get in touch and we can work that out together. Auto Skills UK is recognised as the UK'sleading automotive recruitment specialist, providing temporary and permanent staffing solutions across the automotive industry, from skilled technicians through to senior management.
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 What Is the Opportunity? We are looking for a technically strong Property & Casualty specialist to join our Business Insurance Underwriting Office team as a Regional Underwriting Officer. In this role you work with internal Underwriting teams to manage and implement underwriting standards across the UK. You'll build strong relationships with your Underwriting teams, using your expertise to act as a technical referral point. You'll coach and develop underwriting knowledge; supporting colleagues through training, courses, and technical guidance. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company's discretion. What Will You Do? Implement and participate in the development of long and short term underwriting strategies to effectively position BI Retail, regionally traded products to market the right products, programs and/or services to the right market segment through responsible underwriting decisions. Ensure Underwriting Controls including Cures and Audit are taken and promptly acted upon. Participate as an advisor / referral point to achieve responsible product development to ensure it is consistent with profit, growth and retention strategies. Participate in the strategic business planning activities for BI Retail & Small business both regionally and nationally that are designed to increase the presence in the market; retain the appropriate mix of business; and achieve overall growth and profit goals. Assist with the development and leveraging of broker/client relationships through a high level of visibility. Work tactically with brokers to ensure they have an appropriate level of understating of BI Retail goals and objectives. Provide underwriting leadership at regular regional underwriting meetings as appropriate. Develop and ensure effective utilisation of detailed monitoring standards to assess underwriting results and propose solutions Analyse local market needs and trends as they impact the regions marketing initiatives and provide competitor information to product and portfolio management staff. In conjunction with regional and branch management effectively mentor and coach development underwriting staff to ensure production, underwriting standards and profitability objectives are achieved. Develop and maintain relationships with internal resources (i.e. Risk Control, Claims, Operations, etc.) to ensure effective operation of underwriting and marketing decisions. Undertake any other reasonable duties. Perform other duties as assigned. What Will Our Ideal Candidate Have? Bachelor's degree or higher education level. Previous proven track record of leading others at a senior underwriting level. Advanced level of proficiency required in the following. Organisation, Financial Acumen, Communication, Collaboration, Presentation Skill, Networking, Risk Selection and Critical and Analytical Thinking. Advanced level of proficiency required in the following leadership competencies: Leading the Business including: Change Management, Strategic Planning, Making Decisions, Results Orientation, Influencing, Leadership, Power, Business Perspective, Risk Taking, Innovation and Understanding & Navigating the Organisation. Leading Others including:Forging Synergy, Develops Employees, Building Collaborative Relationships, Communicating Effectively, Leveraging Differences, Participative Management and Leading Employees. Leading Self including: Openness to Influence, Flexibility, Demonstrates Leadership Stature, Self-Awareness,Credibility and Seeks Opportunities to Learn. ACII qualification. What is a Must Have? ACII. Advanced experience of Property & Casualty Underwriting. What Is in It for You? Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction. Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution. Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year. Wellness Programme: The Travelers wellness programme is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health programme provides access to free professional counseling services and other resources that support your daily life needs. Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit .
Aug 17, 2026
Full time
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 What Is the Opportunity? We are looking for a technically strong Property & Casualty specialist to join our Business Insurance Underwriting Office team as a Regional Underwriting Officer. In this role you work with internal Underwriting teams to manage and implement underwriting standards across the UK. You'll build strong relationships with your Underwriting teams, using your expertise to act as a technical referral point. You'll coach and develop underwriting knowledge; supporting colleagues through training, courses, and technical guidance. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company's discretion. What Will You Do? Implement and participate in the development of long and short term underwriting strategies to effectively position BI Retail, regionally traded products to market the right products, programs and/or services to the right market segment through responsible underwriting decisions. Ensure Underwriting Controls including Cures and Audit are taken and promptly acted upon. Participate as an advisor / referral point to achieve responsible product development to ensure it is consistent with profit, growth and retention strategies. Participate in the strategic business planning activities for BI Retail & Small business both regionally and nationally that are designed to increase the presence in the market; retain the appropriate mix of business; and achieve overall growth and profit goals. Assist with the development and leveraging of broker/client relationships through a high level of visibility. Work tactically with brokers to ensure they have an appropriate level of understating of BI Retail goals and objectives. Provide underwriting leadership at regular regional underwriting meetings as appropriate. Develop and ensure effective utilisation of detailed monitoring standards to assess underwriting results and propose solutions Analyse local market needs and trends as they impact the regions marketing initiatives and provide competitor information to product and portfolio management staff. In conjunction with regional and branch management effectively mentor and coach development underwriting staff to ensure production, underwriting standards and profitability objectives are achieved. Develop and maintain relationships with internal resources (i.e. Risk Control, Claims, Operations, etc.) to ensure effective operation of underwriting and marketing decisions. Undertake any other reasonable duties. Perform other duties as assigned. What Will Our Ideal Candidate Have? Bachelor's degree or higher education level. Previous proven track record of leading others at a senior underwriting level. Advanced level of proficiency required in the following. Organisation, Financial Acumen, Communication, Collaboration, Presentation Skill, Networking, Risk Selection and Critical and Analytical Thinking. Advanced level of proficiency required in the following leadership competencies: Leading the Business including: Change Management, Strategic Planning, Making Decisions, Results Orientation, Influencing, Leadership, Power, Business Perspective, Risk Taking, Innovation and Understanding & Navigating the Organisation. Leading Others including:Forging Synergy, Develops Employees, Building Collaborative Relationships, Communicating Effectively, Leveraging Differences, Participative Management and Leading Employees. Leading Self including: Openness to Influence, Flexibility, Demonstrates Leadership Stature, Self-Awareness,Credibility and Seeks Opportunities to Learn. ACII qualification. What is a Must Have? ACII. Advanced experience of Property & Casualty Underwriting. What Is in It for You? Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction. Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution. Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year. Wellness Programme: The Travelers wellness programme is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health programme provides access to free professional counseling services and other resources that support your daily life needs. Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit .
Area Manager Growing Retail Business Competitive Salary We have a fantastic position for an Area Manager for a well-known large format retailer in the UK. This is an exciting opportunity to join a rapidly changing business where you will have the autonomy and freedom to drive your area forward! The successful Area Manager will be responsible for leading a high number of stores across your geographical patch, delivering a strong financial performance and exceptional levels of customer service across the board. Culture fit is extremely important to our client's business. Successful candidates must have a forward thinking and dynamic leadership style with outgoing and upbeat personality that would be able engage a large number of colleagues across the area. Our new Area Manager is going to inspire the team, develop Store Managers to deliver a memorable in store experience, engage with colleagues at all levels and lead by example. You will create fantastic in store visuals and make the store a real go to destination for a fantastic shopping experience. The Role As a Area Manager you will lead your stores in all areas of service excellence, deliver KPI's in line with the business objectives and ensure you are leading and motivating your teams to deliver across your area. Creating a positive and engaging working environment within your sites High standards in all key areas Setting clear expectations in service, standards and operations Managing profit and loss, budgets, sales forecasting and various other key performance indicators Liaising and networking with head office, ensuring relationships are established with all key stakeholders Driving compliance, health & safety to adhere to all policies and procedures Supporting with company events, local marketing and sharing successes The new Area Manager is going to deliver results and performances in large format stores, have the ability to ensure leaders are ready to deliver standards via their teams and also work on projects with the senior leaders in the business. A passion for delivering great standards, service and an engaged team is an absolute must! this role will come with a great challenge, an opportunity to make an impact and the chance to make a real name for yourself as they grow and develop! The Package Competitive salary plus a company car allowance, generous holidays and a strong benefits package. BH36027
Aug 17, 2026
Full time
Area Manager Growing Retail Business Competitive Salary We have a fantastic position for an Area Manager for a well-known large format retailer in the UK. This is an exciting opportunity to join a rapidly changing business where you will have the autonomy and freedom to drive your area forward! The successful Area Manager will be responsible for leading a high number of stores across your geographical patch, delivering a strong financial performance and exceptional levels of customer service across the board. Culture fit is extremely important to our client's business. Successful candidates must have a forward thinking and dynamic leadership style with outgoing and upbeat personality that would be able engage a large number of colleagues across the area. Our new Area Manager is going to inspire the team, develop Store Managers to deliver a memorable in store experience, engage with colleagues at all levels and lead by example. You will create fantastic in store visuals and make the store a real go to destination for a fantastic shopping experience. The Role As a Area Manager you will lead your stores in all areas of service excellence, deliver KPI's in line with the business objectives and ensure you are leading and motivating your teams to deliver across your area. Creating a positive and engaging working environment within your sites High standards in all key areas Setting clear expectations in service, standards and operations Managing profit and loss, budgets, sales forecasting and various other key performance indicators Liaising and networking with head office, ensuring relationships are established with all key stakeholders Driving compliance, health & safety to adhere to all policies and procedures Supporting with company events, local marketing and sharing successes The new Area Manager is going to deliver results and performances in large format stores, have the ability to ensure leaders are ready to deliver standards via their teams and also work on projects with the senior leaders in the business. A passion for delivering great standards, service and an engaged team is an absolute must! this role will come with a great challenge, an opportunity to make an impact and the chance to make a real name for yourself as they grow and develop! The Package Competitive salary plus a company car allowance, generous holidays and a strong benefits package. BH36027
Business Development Lead| Remote | Permanent | £65,000 - £80,000 + Commission + Benefits Salary: £65,000 - £80,000 + Commission + Benefits Benefits: Performance-based commission structure, 27 days annual leave plus bank holidays, annual salary reviews, employer pension contribution, flexible home-based working and additional company benefits. Location: UK (Home-based with UK-wide travel and occasional overseas travel to European HQ) The Client: Our client is a specialist software and consultancy business with an established reputation for delivering Project Portfolio Management (PPM) solutions and advisory services to enterprise organisations. For over 16 years, they have built a strong reputation within their niche, working with blue chip clients on complex and business-critical initiatives. With a solid base of long-term customers and an ambitious growth strategy, they are now expanding into new sectors and increasing the adoption of their software solutions alongside their consulting services. The organisation is particularly well-established within the defence sector and is increasingly growing its presence across local and regional government, professional services and energy markets. Their customers range from mid-sized organisations with 200 employees through to major enterprises with workforces exceeding 10,000 employees. Initial engagements are often with PMO and project leadership teams, helping build business cases for senior business stakeholders and Heads of Projects. The Candidate: We are seeking an experienced and commercially driven Business Development professional who thrives in a consultative, solution-led sales environment. You will have experience selling enterprise software, IT solutions, consulting services or a combination of all three, and will be comfortable engaging with stakeholders ranging from PMOs and technical specialists through to senior executives and decision-makers. The ideal candidate will possess a strong understanding of consultative selling techniques and be able to challenge customer thinking, uncover business problems and position solutions that deliver measurable value. You will be highly motivated by developing new business opportunities while also identifying strategic cross-sell and upsell opportunities within existing customer accounts. You will be equally comfortable building relationships, managing lengthy sales cycles, preparing commercial proposals and maintaining a healthy pipeline of opportunities. A background in project management software, enterprise software, Microsoft technologies, consultancy services or solution sales would be highly advantageous. The Job: This is a senior Business Development role combining new business acquisition with strategic account growth. The successful candidate will inherit a portfolio of existing customer accounts, providing opportunities for account development, upselling and cross-selling, while also being responsible for driving new logo acquisition and Annual Recurring Revenue (ARR) growth. You will work closely with enterprise customers across a variety of sectors, identifying business challenges and demonstrating how the organisation's software solutions and consultancy services can help address them. Opportunities are generated through a combination of existing customer relationships, inbound enquiries, industry conferences and events, outbound marketing campaigns and targeted prospecting activities. The role requires a highly consultative approach, focusing on understanding customer objectives, developing business cases and building long-term trusted relationships. You will manage opportunities through the full sales life cycle, from initial engagement through to contract negotiation and close, while maintaining accurate forecasts and CRM records. During your first 6-12 months, your key focus will be building a strong pipeline of opportunities and successfully securing new logo business and ARR growth. Whilst the UK team has input into commercial direction, the broader product and strategic roadmap is driven by the organisation's European headquarters, requiring the successful candidate to balance local market requirements with wider business objectives. The position is predominantly focused on hands-on business development and account management activities, supported by an experienced UK team providing both sales and pre-sales support. Key Requirements: Proven experience selling enterprise software, IT solutions or consulting services. Demonstrable success in winning new business and generating recurring revenue. Experience developing and executing upsell and cross-sell strategies. Strong consultative sales approach, including experience applying Challenger Sales principles. Experience managing complex sales cycles involving multiple stakeholders. Strong relationship-building skills with the ability to influence senior decision-makers. Experience creating commercial proposals, business cases and customer presentations. Strong pipeline management, forecasting and CRM experience. Excellent communication, negotiation and presentation skills. Self-motivated and comfortable working in a home-based environment. Full UK driving licence and willingness to travel across the UK as required. Desirable Experience: Strategic account planning experience. Understanding of Project Portfolio Management (PPM) solutions or project management environments. Knowledge of Microsoft Project and Portfolio Management technologies. Understanding of market trends, competitive positioning and commercial strategy. Experience working within a consultancy, Microsoft Partner or enterprise software environment. What's on Offer: Opportunity to join a respected specialist organisation entering an exciting growth phase. A consultative sales environment focused on quality relationships rather than transactional selling. Support from an experienced UK-based sales, consulting and pre-sales team. Exposure to enterprise customers across defence, government, professional services and energy sectors. The chance to influence growth within a niche market-leading business with a strong reputation and loyal customer base. Flexible home-based working with occasional customer travel and the opportunity to visit the European headquarters 1-2 times per year. To apply for Business Development Lead permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
Aug 17, 2026
Full time
Business Development Lead| Remote | Permanent | £65,000 - £80,000 + Commission + Benefits Salary: £65,000 - £80,000 + Commission + Benefits Benefits: Performance-based commission structure, 27 days annual leave plus bank holidays, annual salary reviews, employer pension contribution, flexible home-based working and additional company benefits. Location: UK (Home-based with UK-wide travel and occasional overseas travel to European HQ) The Client: Our client is a specialist software and consultancy business with an established reputation for delivering Project Portfolio Management (PPM) solutions and advisory services to enterprise organisations. For over 16 years, they have built a strong reputation within their niche, working with blue chip clients on complex and business-critical initiatives. With a solid base of long-term customers and an ambitious growth strategy, they are now expanding into new sectors and increasing the adoption of their software solutions alongside their consulting services. The organisation is particularly well-established within the defence sector and is increasingly growing its presence across local and regional government, professional services and energy markets. Their customers range from mid-sized organisations with 200 employees through to major enterprises with workforces exceeding 10,000 employees. Initial engagements are often with PMO and project leadership teams, helping build business cases for senior business stakeholders and Heads of Projects. The Candidate: We are seeking an experienced and commercially driven Business Development professional who thrives in a consultative, solution-led sales environment. You will have experience selling enterprise software, IT solutions, consulting services or a combination of all three, and will be comfortable engaging with stakeholders ranging from PMOs and technical specialists through to senior executives and decision-makers. The ideal candidate will possess a strong understanding of consultative selling techniques and be able to challenge customer thinking, uncover business problems and position solutions that deliver measurable value. You will be highly motivated by developing new business opportunities while also identifying strategic cross-sell and upsell opportunities within existing customer accounts. You will be equally comfortable building relationships, managing lengthy sales cycles, preparing commercial proposals and maintaining a healthy pipeline of opportunities. A background in project management software, enterprise software, Microsoft technologies, consultancy services or solution sales would be highly advantageous. The Job: This is a senior Business Development role combining new business acquisition with strategic account growth. The successful candidate will inherit a portfolio of existing customer accounts, providing opportunities for account development, upselling and cross-selling, while also being responsible for driving new logo acquisition and Annual Recurring Revenue (ARR) growth. You will work closely with enterprise customers across a variety of sectors, identifying business challenges and demonstrating how the organisation's software solutions and consultancy services can help address them. Opportunities are generated through a combination of existing customer relationships, inbound enquiries, industry conferences and events, outbound marketing campaigns and targeted prospecting activities. The role requires a highly consultative approach, focusing on understanding customer objectives, developing business cases and building long-term trusted relationships. You will manage opportunities through the full sales life cycle, from initial engagement through to contract negotiation and close, while maintaining accurate forecasts and CRM records. During your first 6-12 months, your key focus will be building a strong pipeline of opportunities and successfully securing new logo business and ARR growth. Whilst the UK team has input into commercial direction, the broader product and strategic roadmap is driven by the organisation's European headquarters, requiring the successful candidate to balance local market requirements with wider business objectives. The position is predominantly focused on hands-on business development and account management activities, supported by an experienced UK team providing both sales and pre-sales support. Key Requirements: Proven experience selling enterprise software, IT solutions or consulting services. Demonstrable success in winning new business and generating recurring revenue. Experience developing and executing upsell and cross-sell strategies. Strong consultative sales approach, including experience applying Challenger Sales principles. Experience managing complex sales cycles involving multiple stakeholders. Strong relationship-building skills with the ability to influence senior decision-makers. Experience creating commercial proposals, business cases and customer presentations. Strong pipeline management, forecasting and CRM experience. Excellent communication, negotiation and presentation skills. Self-motivated and comfortable working in a home-based environment. Full UK driving licence and willingness to travel across the UK as required. Desirable Experience: Strategic account planning experience. Understanding of Project Portfolio Management (PPM) solutions or project management environments. Knowledge of Microsoft Project and Portfolio Management technologies. Understanding of market trends, competitive positioning and commercial strategy. Experience working within a consultancy, Microsoft Partner or enterprise software environment. What's on Offer: Opportunity to join a respected specialist organisation entering an exciting growth phase. A consultative sales environment focused on quality relationships rather than transactional selling. Support from an experienced UK-based sales, consulting and pre-sales team. Exposure to enterprise customers across defence, government, professional services and energy sectors. The chance to influence growth within a niche market-leading business with a strong reputation and loyal customer base. Flexible home-based working with occasional customer travel and the opportunity to visit the European headquarters 1-2 times per year. To apply for Business Development Lead permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
Area Manager Fast Paced Retail 60,000 - 65,000 We have a fantastic position for an Area Manager for a well-known large format retailer in the UK. This is an exciting opportunity to join a rapidly changing business where you will have the autonomy and freedom to drive your area forward! The successful Area Manager will be responsible for leading a high number of stores across your geographical patch, delivering a strong financial performance and exceptional levels of customer service across the board. Culture fit is extremely important to our client's business. Successful candidates must have a forward thinking and dynamic leadership style with outgoing and upbeat personality that would be able engage a large number of colleagues across the area. Our new Area Manager is going to inspire the team, develop Store Managers to deliver a memorable in store experience, engage with colleagues at all levels and lead by example. You will create fantastic in store visuals and make the store a real go to destination for a fantastic shopping experience. The Role As an Area Manager you will lead your stores in all areas of service excellence, deliver KPI's in line with the business objectives and ensure you are leading and motivating your teams to deliver across your area. Creating a positive and engaging working environment within your sites High standards in all key areas Setting clear expectations in service, standards and operations Managing profit and loss, budgets, sales forecasting and various other key performance indicators Liaising and networking with head office, ensuring relationships are established with all key stakeholders Driving compliance, health & safety to adhere to all policies and procedures Supporting with company events, local marketing and sharing successes The new Area Manager is going to deliver results and performances in large format stores, have the ability to ensure leaders are ready to deliver standards via their teams and also work on projects with the senior leaders in the business. A passion for delivering great standards, service and an engaged team is an absolute must! this role will come with a great challenge, an opportunity to make an impact and the chance to make a real name for yourself as they grow and develop! The Package Basic salary between 60,000 - 65,000 plus a company car allowance, generous holidays and a strong benefits package. BH36697
Aug 17, 2026
Full time
Area Manager Fast Paced Retail 60,000 - 65,000 We have a fantastic position for an Area Manager for a well-known large format retailer in the UK. This is an exciting opportunity to join a rapidly changing business where you will have the autonomy and freedom to drive your area forward! The successful Area Manager will be responsible for leading a high number of stores across your geographical patch, delivering a strong financial performance and exceptional levels of customer service across the board. Culture fit is extremely important to our client's business. Successful candidates must have a forward thinking and dynamic leadership style with outgoing and upbeat personality that would be able engage a large number of colleagues across the area. Our new Area Manager is going to inspire the team, develop Store Managers to deliver a memorable in store experience, engage with colleagues at all levels and lead by example. You will create fantastic in store visuals and make the store a real go to destination for a fantastic shopping experience. The Role As an Area Manager you will lead your stores in all areas of service excellence, deliver KPI's in line with the business objectives and ensure you are leading and motivating your teams to deliver across your area. Creating a positive and engaging working environment within your sites High standards in all key areas Setting clear expectations in service, standards and operations Managing profit and loss, budgets, sales forecasting and various other key performance indicators Liaising and networking with head office, ensuring relationships are established with all key stakeholders Driving compliance, health & safety to adhere to all policies and procedures Supporting with company events, local marketing and sharing successes The new Area Manager is going to deliver results and performances in large format stores, have the ability to ensure leaders are ready to deliver standards via their teams and also work on projects with the senior leaders in the business. A passion for delivering great standards, service and an engaged team is an absolute must! this role will come with a great challenge, an opportunity to make an impact and the chance to make a real name for yourself as they grow and develop! The Package Basic salary between 60,000 - 65,000 plus a company car allowance, generous holidays and a strong benefits package. BH36697
