Service Advisor

Service Advisor
Location: Bicester
Salary: Competitive DOE + Bonus
Hours: 44.5 hours per week, Monday to Friday (rotating shifts) + 1 in 3 Saturday mornings

Are you an experienced Service Advisor with a background in commercial vehicles or automotive?

Do you enjoy delivering excellent customer service while working in a fast-paced workshop environment?

What's on Offer:
Manufacturer training and ongoing career development
30 days annual leave including bank holidays, increasing with service
Holiday purchase scheme
Company pension
EV Salary Sacrifice Scheme
Free Class IV MOT
£1,500 employee referral bonus
Full paternity pay
Cycle to Work scheme
On-site parking
Friendly, supportive working environment

The Role:
Manage customer bookings and workshop schedules
Keep customers updated throughout the repair process
Raise job cards, invoices and warranty paperwork
Liaise with technicians, parts and workshop teams
Promote additional workshop services where appropriate
Maintain accurate service records and ensure excellent customer satisfaction

What We're Looking For:
Previous Service Advisor experience within HGV, LCV or automotive
Excellent communication and customer service skills
Strong organisation and administration abilities
Ability to prioritise workload in a busy environment
A proactive, team-focused approach

Contact Amy at Auto Skills UK quoting Reference: 54074 to find out more or apply today.