Would you like to continue your career in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? Join our Communications team The story of Softcat is one driven by an unprecedented 'people-first' culture that celebrates talent, champions potential and delivers customer-centric technology solutions that support business ambitions. As such, employee engagement, high knowledge share, productivity and creative collaboration sit at the heart of what will drive future growth and both employee and customer satisfaction. Success. The Softcat Way. Softcat is a £1billion+ technology solutions business and trusted partner to names like Apple, Microsoft, and Adobe. Offering a growing portfolio of services including software licensing, cyber security, and IT infrastructure, we give our technical teams the tools and support to make exciting things happen. This is where to achieve more for your career. Lead our Communications team This is a senior role responsible for leading the strategy, planning, and delivery of internal and external communications. This role plays a critical part in shaping company-wide messaging, protecting and evolving brand voice, and ensuring communications activity drives measurable impact. As a Communications Manager, you will be a senior member of Softcat's Marketing department, with responsibility across all areas of communications. You will work closely with senior stakeholders across the business, providing expert guidance and owning the end-to-end delivery of high-impact communications initiatives. As Communications Manager, you'll be responsible for: Deliver and drive the communications strategy, ensuring alignment with wider business and marketing objectives. Lead the planning and execution of integrated internal and external communications campaigns, from concept through to delivery and evaluation. Act as a trusted advisor to senior stakeholders, providing guidance on messaging, tone of voice, positioning, and communications approach. Oversee the creation of high-quality content across all channels, ensuring consistency, clarity, and alignment with brand and business priorities. Monitor, analyse, and report on communications performance, using data and insights to optimise strategy and demonstrate impact. Manage and prioritise complex communications requests, taking ownership of high-profile or business-critical activity. Manage and prioritise complex communications requests, taking ownership of high-profile or business-critical activity. Act as leadership within the Communications team, supporting best practices and contributing to overall team performance with line management responsibility. Stay up to date with industry trends and best practices, using insights to inform communications strategy and recommend improvements. We'd love you to have Exceptional written and verbal communication skills, with the ability to tailor messaging and influence and engage senior stakeholders. Significant experience in communications, PR, or marketing roles, with a proven track record of delivering strategic communications initiatives in a fast-paced environment. Strong expertise in content strategy, messaging development, and multi-channel communications delivery. Proficiency in Microsoft Office applications, including Teams, Word, PowerPoint, and Excel. Deep understanding of digital communication tools, social media platforms, and performance measurement. Strong analytical skills, with the ability to interpret data and translate insights into actionable improvements. Excellent organisational and project management skills, with the ability to manage multiple complex priorities . Experience in leading high-performing teams. A bility to work autonomously, take ownership, and operate with a high degree of accountability We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working - 3 days in the office and 2 days working from home Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
Aug 15, 2026
Full time
Would you like to continue your career in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? Join our Communications team The story of Softcat is one driven by an unprecedented 'people-first' culture that celebrates talent, champions potential and delivers customer-centric technology solutions that support business ambitions. As such, employee engagement, high knowledge share, productivity and creative collaboration sit at the heart of what will drive future growth and both employee and customer satisfaction. Success. The Softcat Way. Softcat is a £1billion+ technology solutions business and trusted partner to names like Apple, Microsoft, and Adobe. Offering a growing portfolio of services including software licensing, cyber security, and IT infrastructure, we give our technical teams the tools and support to make exciting things happen. This is where to achieve more for your career. Lead our Communications team This is a senior role responsible for leading the strategy, planning, and delivery of internal and external communications. This role plays a critical part in shaping company-wide messaging, protecting and evolving brand voice, and ensuring communications activity drives measurable impact. As a Communications Manager, you will be a senior member of Softcat's Marketing department, with responsibility across all areas of communications. You will work closely with senior stakeholders across the business, providing expert guidance and owning the end-to-end delivery of high-impact communications initiatives. As Communications Manager, you'll be responsible for: Deliver and drive the communications strategy, ensuring alignment with wider business and marketing objectives. Lead the planning and execution of integrated internal and external communications campaigns, from concept through to delivery and evaluation. Act as a trusted advisor to senior stakeholders, providing guidance on messaging, tone of voice, positioning, and communications approach. Oversee the creation of high-quality content across all channels, ensuring consistency, clarity, and alignment with brand and business priorities. Monitor, analyse, and report on communications performance, using data and insights to optimise strategy and demonstrate impact. Manage and prioritise complex communications requests, taking ownership of high-profile or business-critical activity. Manage and prioritise complex communications requests, taking ownership of high-profile or business-critical activity. Act as leadership within the Communications team, supporting best practices and contributing to overall team performance with line management responsibility. Stay up to date with industry trends and best practices, using insights to inform communications strategy and recommend improvements. We'd love you to have Exceptional written and verbal communication skills, with the ability to tailor messaging and influence and engage senior stakeholders. Significant experience in communications, PR, or marketing roles, with a proven track record of delivering strategic communications initiatives in a fast-paced environment. Strong expertise in content strategy, messaging development, and multi-channel communications delivery. Proficiency in Microsoft Office applications, including Teams, Word, PowerPoint, and Excel. Deep understanding of digital communication tools, social media platforms, and performance measurement. Strong analytical skills, with the ability to interpret data and translate insights into actionable improvements. Excellent organisational and project management skills, with the ability to manage multiple complex priorities . Experience in leading high-performing teams. A bility to work autonomously, take ownership, and operate with a high degree of accountability We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working - 3 days in the office and 2 days working from home Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
Job Title: Lead Quality Assurance Engineer Location: Barrow-In-Furness or Sheffield - Hybrid, (Occasional travel to the alternative site as and when required) additional travel at least once or twice a month within the UK or overseas, including India and USA to suppliers and other BAE sites We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: £54,490 (minimum) Who we are: Join BAE Systems and you'll be part of something bigger. As a valued member of our global colleague network, you'll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You'll be trusted to play your part in delivering the advanced, technology-led defence, aerospace and security solutions of tomorrow, shaping a safer future, for all of us. From the depths of the ocean, to the far reaches of space, there's no limit to where a career at BAE Systems could take you. Job Description: You'll play a key role in driving quality excellence across advanced weapon systems programmes, supporting the development, manufacture and delivery of highly detailed defence products. Working across the full quality lifecycle, you'll oversee quality planning, audits, risk assessment and continuous improvement activities, ensuring compliance with industry standards and business frameworks such as ISO quality systems. Collaborating closely with supplier and project teams across multiple sites, you'll help strengthen processes, improve performance and support successful programme delivery. This role offers exposure to strategic quality activities, leadership opportunities and the potential to grow into a Quality Manager position within an expanding and high-impact environment and training qualifications. Core duties: Guiding multi-faceted quality activities across the full lifecycle, ensuring compliance with quality systems, policies and standards Conducting supplier audits, supporting supplier performance, risk mitigation and adherence to industry requirements Overseeing non-conformance investigations and quality reviews, implementing preventative actions to improve operational performance Supporting continuous improvement strategies, promoting a Forward-thinking quality culture across projects, suppliers and manufacturing teams Maintaining quality documentation and reporting within business systems, ensuring accurate records and compliance across programmes Essential Skills: Qualified to HNC, HND or Degree level, or equivalent practical experience within quality environments Experience working in a quality-focused role, supporting compliance, audits and continuous improvement activities Demonstratable supplier audit experience, a formal audit qualification is desirable, with ample understanding of ISO 9001 quality standards and requirements Experience using ERP systems such as SAP to oversee quality data, records and reporting processes Knowledge of Lean, Six Sigma and risk mitigation techniques, with experience mentoring or supporting colleagues The Platforms and Services sector, Weapon Systems As part of BAE Systems Platforms and Services sector, Weapon Systems (UK) designs, develops, manufactures and supports artillery systems, naval guns, and provides engineering capability to the wider BAE Systems business. Our global reach brings our customers a depth and breadth of expertise that meet critical needs in the air, on land, and at sea. Our mission strives for us to be our customer's trusted and affordable weapons provider, delivering enhanced effects on target and complete mission solutions. We are looking for innovation, commitment and drive to help define the future of Weapon Systems capabilities. Why BAE Systems? Here you'll build a career with purpose and limitless possibilities. With lifelong learning and meaningful work, this is a place where you can grow your career with confidence and be empowered to be your best. You'll be recognised for your contribution and enjoy rewards tailored to what's most important to you and your family, support for your financial and personal wellbeing, as well as a balanced lifestyle. In an environment embracing sustainable ways of working and with a strong sense of shared purpose, our supportive culture is a place you can feel you belong and proud of the difference you make. A place where everyone can thrive: We're committed to building an inclusive workplace where everyone feels valued and supported. We know that a diversity of backgrounds, perspectives and experiences strengthens our teams and is vital to the work we do. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 20th August 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Aug 15, 2026
Full time
Job Title: Lead Quality Assurance Engineer Location: Barrow-In-Furness or Sheffield - Hybrid, (Occasional travel to the alternative site as and when required) additional travel at least once or twice a month within the UK or overseas, including India and USA to suppliers and other BAE sites We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: £54,490 (minimum) Who we are: Join BAE Systems and you'll be part of something bigger. As a valued member of our global colleague network, you'll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You'll be trusted to play your part in delivering the advanced, technology-led defence, aerospace and security solutions of tomorrow, shaping a safer future, for all of us. From the depths of the ocean, to the far reaches of space, there's no limit to where a career at BAE Systems could take you. Job Description: You'll play a key role in driving quality excellence across advanced weapon systems programmes, supporting the development, manufacture and delivery of highly detailed defence products. Working across the full quality lifecycle, you'll oversee quality planning, audits, risk assessment and continuous improvement activities, ensuring compliance with industry standards and business frameworks such as ISO quality systems. Collaborating closely with supplier and project teams across multiple sites, you'll help strengthen processes, improve performance and support successful programme delivery. This role offers exposure to strategic quality activities, leadership opportunities and the potential to grow into a Quality Manager position within an expanding and high-impact environment and training qualifications. Core duties: Guiding multi-faceted quality activities across the full lifecycle, ensuring compliance with quality systems, policies and standards Conducting supplier audits, supporting supplier performance, risk mitigation and adherence to industry requirements Overseeing non-conformance investigations and quality reviews, implementing preventative actions to improve operational performance Supporting continuous improvement strategies, promoting a Forward-thinking quality culture across projects, suppliers and manufacturing teams Maintaining quality documentation and reporting within business systems, ensuring accurate records and compliance across programmes Essential Skills: Qualified to HNC, HND or Degree level, or equivalent practical experience within quality environments Experience working in a quality-focused role, supporting compliance, audits and continuous improvement activities Demonstratable supplier audit experience, a formal audit qualification is desirable, with ample understanding of ISO 9001 quality standards and requirements Experience using ERP systems such as SAP to oversee quality data, records and reporting processes Knowledge of Lean, Six Sigma and risk mitigation techniques, with experience mentoring or supporting colleagues The Platforms and Services sector, Weapon Systems As part of BAE Systems Platforms and Services sector, Weapon Systems (UK) designs, develops, manufactures and supports artillery systems, naval guns, and provides engineering capability to the wider BAE Systems business. Our global reach brings our customers a depth and breadth of expertise that meet critical needs in the air, on land, and at sea. Our mission strives for us to be our customer's trusted and affordable weapons provider, delivering enhanced effects on target and complete mission solutions. We are looking for innovation, commitment and drive to help define the future of Weapon Systems capabilities. Why BAE Systems? Here you'll build a career with purpose and limitless possibilities. With lifelong learning and meaningful work, this is a place where you can grow your career with confidence and be empowered to be your best. You'll be recognised for your contribution and enjoy rewards tailored to what's most important to you and your family, support for your financial and personal wellbeing, as well as a balanced lifestyle. In an environment embracing sustainable ways of working and with a strong sense of shared purpose, our supportive culture is a place you can feel you belong and proud of the difference you make. A place where everyone can thrive: We're committed to building an inclusive workplace where everyone feels valued and supported. We know that a diversity of backgrounds, perspectives and experiences strengthens our teams and is vital to the work we do. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 20th August 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Are you a skilled Class 2 (Cat C) Driver searching for a reliable, long-term role? Do you enjoy being out on the road and making customers smile with every delivery? If you're ready to join a team that values your expertise, we'd love to hear from you! Here at GXO, we're working together with B&Q and are looking for highly experienced Class 2 Driver to join our Home Delivery team in Preston Brook (WA7 3GE). You'll be working on a full-time , permanent basis, Tuesday -Saturday , with a start time window of 06:00 -07:00 , contracted to 48 hours per week. Pay, benefits and more: An annual salary of £41,725.65 Overtime pay of £25.08 per hour (when applicable, paid over 48hrs) On-going annual CPC training Holiday pay and Workplace pension Healthcare and Dental cash plans Retail Discounts - supermarket, fashion, tech, days out, food and drink, home, cinema, travel, sports, music and games, books, health and beauty, leisure, Enterprise rentals Extensive training opportunities with funded accredited courses Friends and Family Apprenticeships - Not only can you learn and develop new skills; your friends and family can enrol on accredited courses too! What you'll do on a typical day: Deliver home improvement products to customer premises (room of choice) on multidrop basis Maintain accurate driving/working time records using the Tachomaster system and manual entries to record all working hours as required by the WTD regulations Operate company vehicles in a safe, legal, and efficient manner Ensure all products are checked off the vehicle and the customer receive the correct products and delivery documentation Keep customers informed of their estimated time of delivery and where issues occur communicate with in a polite and courteous manner What you need to succeed at GXO: Previous experience in multidrop, store deliveries preferable but not essential A full UK driving licence with category C Entitlement No more than 6 penalty points on your licence (no DD, DR, DG, BA, CD, AC, LC or TT endorsements) An up to date CPC and Digital Tachograph Excellent customer service skills, both written and verbal Willingness to undertake pre-employment Disclosure and Barring Service (DBS Check) Be prepared to commute to Preston Brook (WA7 3GE) for the required shift pattern We engineer faster, smarter, leaner supply chains. GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement
Aug 15, 2026
Full time
Are you a skilled Class 2 (Cat C) Driver searching for a reliable, long-term role? Do you enjoy being out on the road and making customers smile with every delivery? If you're ready to join a team that values your expertise, we'd love to hear from you! Here at GXO, we're working together with B&Q and are looking for highly experienced Class 2 Driver to join our Home Delivery team in Preston Brook (WA7 3GE). You'll be working on a full-time , permanent basis, Tuesday -Saturday , with a start time window of 06:00 -07:00 , contracted to 48 hours per week. Pay, benefits and more: An annual salary of £41,725.65 Overtime pay of £25.08 per hour (when applicable, paid over 48hrs) On-going annual CPC training Holiday pay and Workplace pension Healthcare and Dental cash plans Retail Discounts - supermarket, fashion, tech, days out, food and drink, home, cinema, travel, sports, music and games, books, health and beauty, leisure, Enterprise rentals Extensive training opportunities with funded accredited courses Friends and Family Apprenticeships - Not only can you learn and develop new skills; your friends and family can enrol on accredited courses too! What you'll do on a typical day: Deliver home improvement products to customer premises (room of choice) on multidrop basis Maintain accurate driving/working time records using the Tachomaster system and manual entries to record all working hours as required by the WTD regulations Operate company vehicles in a safe, legal, and efficient manner Ensure all products are checked off the vehicle and the customer receive the correct products and delivery documentation Keep customers informed of their estimated time of delivery and where issues occur communicate with in a polite and courteous manner What you need to succeed at GXO: Previous experience in multidrop, store deliveries preferable but not essential A full UK driving licence with category C Entitlement No more than 6 penalty points on your licence (no DD, DR, DG, BA, CD, AC, LC or TT endorsements) An up to date CPC and Digital Tachograph Excellent customer service skills, both written and verbal Willingness to undertake pre-employment Disclosure and Barring Service (DBS Check) Be prepared to commute to Preston Brook (WA7 3GE) for the required shift pattern We engineer faster, smarter, leaner supply chains. GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement
I am working with a Local Authority in Essex who are looking for an Interim Assistant Director of Finance & Governance (Deputy S151 Officer) for 6 months initially. The role is full time and paying 850 umbrella per day (inside IR35) - this can be negotiated for the right candidate. The role is hybrid, 3 days a week on site, 2 days from home. Job Purpose: The postholder will provide strategic leadership across the Council's Finance and Governance Services, including Revenues and Benefits, Commercial and Procurement, and Audit and Risk, while acting as Deputy Section 151 Officer. They will provide expert financial and governance advice to senior leaders and elected members, lead the delivery of key priorities, policies and strategies, and ensure compliance with statutory requirements. The role will support income generation and service improvement, promote collaboration and best practice across the organisation, and champion the Council's equality and diversity objectives. The successful candidate will provide visible leadership through clear communication, maintain an office presence of at least three days per week, and lead service committees while supporting Scrutiny Committees. Accountabilities: To support the Executive Director of Resources & Governance, in developing and delivering the corporate vision, value and priorities of the Council and the projects for which the post holder is responsible. To ensure the delivery of the council's finance, commercial procurement, insurance, audit, risk and revenues and benefits services. To lead, direct and effectively manage high performing, customer focused services, ensure that the Council performs its duties in accordance with relevant statutory obligations and the principles of good governance. Build strong corporate partnering and commissioning relationships with partners, governmental bodies and stakeholders ensuring that influence and evidence is used to promote better outcomes for the Council's community. To focus on service improvement issues working under the direction of the Executive Director of Resources & Governance, and in partnership with the Council's chosen support partners on the service improvement journey and to lead on special projects to deliver service improvements and redesign, both on their own and within a team to enhance efficiency and to meet key performance indicators. The Experience You Will Bring: CCAB qualified or equivalent i.e. CIMA re S151 regs. Demonstrable experience of providing effective and expert financial and governance assurance advice and guidance in a complex political environment. Significant experience of successfully leading, managing, motivating, developing and inspiring teams through significant periods of change. Proven experience of dealing with Chief Executive, key stakeholders and elected Councillors at all levels within a local government context. Significant experience in Local Government constitution, financial regulations and Local Code of Governance. Demonstrable experience of negotiating at a high level with a range of stakeholders including within complex political environments. Experience of delivering complex services and making successful improvements to processes and the services. Flexibility and ability to work under pressure including meeting deadlines and managing a complex workload simultaneously. Experience and expert knowledge of the statutory requirement and operational delivery of an internal audit service to a major public body. Experience and knowledge of the operational delivery of an insurance service to a major public body. Experience of working in pursuit of collaborative/organisational goals. Takes control and exercises leadership. Initiates action, gives direction and takes responsibility. Please only apply for this post if you have the essential skills and experience as mentioned above and happy to work in Essex as and when needed. Thank you Charlotte Eden Brown Synergy is an equal opportunities employer. Eden Brown Limited is a limited company registered in England and Wales with registered number (phone number removed). Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.
Aug 14, 2026
Seasonal
I am working with a Local Authority in Essex who are looking for an Interim Assistant Director of Finance & Governance (Deputy S151 Officer) for 6 months initially. The role is full time and paying 850 umbrella per day (inside IR35) - this can be negotiated for the right candidate. The role is hybrid, 3 days a week on site, 2 days from home. Job Purpose: The postholder will provide strategic leadership across the Council's Finance and Governance Services, including Revenues and Benefits, Commercial and Procurement, and Audit and Risk, while acting as Deputy Section 151 Officer. They will provide expert financial and governance advice to senior leaders and elected members, lead the delivery of key priorities, policies and strategies, and ensure compliance with statutory requirements. The role will support income generation and service improvement, promote collaboration and best practice across the organisation, and champion the Council's equality and diversity objectives. The successful candidate will provide visible leadership through clear communication, maintain an office presence of at least three days per week, and lead service committees while supporting Scrutiny Committees. Accountabilities: To support the Executive Director of Resources & Governance, in developing and delivering the corporate vision, value and priorities of the Council and the projects for which the post holder is responsible. To ensure the delivery of the council's finance, commercial procurement, insurance, audit, risk and revenues and benefits services. To lead, direct and effectively manage high performing, customer focused services, ensure that the Council performs its duties in accordance with relevant statutory obligations and the principles of good governance. Build strong corporate partnering and commissioning relationships with partners, governmental bodies and stakeholders ensuring that influence and evidence is used to promote better outcomes for the Council's community. To focus on service improvement issues working under the direction of the Executive Director of Resources & Governance, and in partnership with the Council's chosen support partners on the service improvement journey and to lead on special projects to deliver service improvements and redesign, both on their own and within a team to enhance efficiency and to meet key performance indicators. The Experience You Will Bring: CCAB qualified or equivalent i.e. CIMA re S151 regs. Demonstrable experience of providing effective and expert financial and governance assurance advice and guidance in a complex political environment. Significant experience of successfully leading, managing, motivating, developing and inspiring teams through significant periods of change. Proven experience of dealing with Chief Executive, key stakeholders and elected Councillors at all levels within a local government context. Significant experience in Local Government constitution, financial regulations and Local Code of Governance. Demonstrable experience of negotiating at a high level with a range of stakeholders including within complex political environments. Experience of delivering complex services and making successful improvements to processes and the services. Flexibility and ability to work under pressure including meeting deadlines and managing a complex workload simultaneously. Experience and expert knowledge of the statutory requirement and operational delivery of an internal audit service to a major public body. Experience and knowledge of the operational delivery of an insurance service to a major public body. Experience of working in pursuit of collaborative/organisational goals. Takes control and exercises leadership. Initiates action, gives direction and takes responsibility. Please only apply for this post if you have the essential skills and experience as mentioned above and happy to work in Essex as and when needed. Thank you Charlotte Eden Brown Synergy is an equal opportunities employer. Eden Brown Limited is a limited company registered in England and Wales with registered number (phone number removed). Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.
Employment Specialist Team Leader (IPS) Contract: Full-time, Permanent Salary: £43,471 per annum, inclusive of London Weighting Location: Community-based role covering Ealing, Barnet, Brent, Hounslow and Harrow . Role Overview Trigon Recruitment is seeking an experienced, motivated Employment Specialist Team Leader to lead a high-performing Individual Placement and Support service across West London. This is a key leadership opportunity for someone who can embed IPS fidelity, inspire Employment Specialists and drive sustainable paid employment outcomes for people facing complex barriers to work. As Employment Specialist Team Leader, you will provide day-to-day leadership, supervision and coaching to a team of Employment Specialists, ensuring the service is person-centred, outcomes-focused and consistently aligned with IPS best practice. Working across multiple boroughs, you will build strong relationships with employers, commissioners, health partners and community organisations, using performance insight and service user feedback to support continuous improvement. Key Responsibilities Leadership, Coaching and IPS Fidelity Lead, motivate and develop a team of Employment Specialists to deliver a high-quality IPS service across West London. Embed the IPS model across all service activity, maintaining strong fidelity to evidence-based practice and contractual requirements. Provide regular supervision, 1:1s, appraisals, performance reviews and day-to-day management support. Coach staff through field mentoring, joint employer engagement, reflective practice and targeted development plans. Carry a small caseload when required to maintain service continuity, support operational gaps and deliver in-work support. Performance, Data and Quality Assurance Monitor individual, team and borough-level performance against KPIs, job outcome targets and service standards. Use data, reporting systems and quality checks to identify trends, manage risk and improve delivery. Prepare clear reports, briefings and professional presentations for internal and external stakeholders. Support fidelity reviews, action planning and continuous improvement activity across the service. Maintain accurate records and ensure compliance with organisational, commissioner and contract requirements. Partnerships, Employer Engagement and Community Presence Build and maintain productive relationships with employers, commissioners, NHS and health partners, community organisations and local stakeholders. Champion employment as a route to recovery, inclusion and independence for service users. Support Employment Specialists to develop strong employer engagement plans and identify suitable job opportunities. Promote co-production, service user voice and meaningful involvement in service development. Work flexibly across a community-based, multi-borough service, adapting to changing operational priorities. About You We are looking for a confident, organised and values-led Employment Specialist Team Leader with the ability to balance people leadership, operational delivery and partnership working. You will be passionate about reducing barriers to employment and supporting people to move into meaningful, sustainable paid work. Essential Criteria Experience leading, supervising or mentoring staff within employment support, health, social care, mental health, community services or a related field. Strong understanding of the IPS model, or demonstrable experience supporting people with complex barriers, high needs or social exclusion into employment or improved outcomes. Proven ability to meet targets, manage performance and deliver high-quality services in a busy operational environment. Strong IT, data analysis and reporting skills, including confidence working with complex performance information. Excellent written and verbal communication skills, with the ability to write concise reports, deliver presentations and represent the service professionally. Ability to build trusted relationships with employers, health partners, commissioners and regional stakeholders. Flexibility to travel across Ealing, Barnet, Brent, Hounslow and Harrow, and to manage competing priorities across a community-based service. Personal Attributes Collaborative, resilient and outcomes-focused leadership style. Committed to inclusion, recovery and employment as a positive route to independence. Highly organised, adaptable and able to make sound decisions in a fast-paced, multi-site environment. Confident coaching others, holding accountability and creating a positive team culture. How to Apply This is an excellent opportunity to lead an evidence-based employment service and make a lasting impact across West London. If you are ready to take the next step in your management career as an Employment Specialist Team Leader, Trigon Recruitment would be pleased to hear from you. To apply or request further information, please contact: Robert Rowe, Deputy Director Phone: (phone number removed) Email: (url removed)
Aug 14, 2026
Full time
Employment Specialist Team Leader (IPS) Contract: Full-time, Permanent Salary: £43,471 per annum, inclusive of London Weighting Location: Community-based role covering Ealing, Barnet, Brent, Hounslow and Harrow . Role Overview Trigon Recruitment is seeking an experienced, motivated Employment Specialist Team Leader to lead a high-performing Individual Placement and Support service across West London. This is a key leadership opportunity for someone who can embed IPS fidelity, inspire Employment Specialists and drive sustainable paid employment outcomes for people facing complex barriers to work. As Employment Specialist Team Leader, you will provide day-to-day leadership, supervision and coaching to a team of Employment Specialists, ensuring the service is person-centred, outcomes-focused and consistently aligned with IPS best practice. Working across multiple boroughs, you will build strong relationships with employers, commissioners, health partners and community organisations, using performance insight and service user feedback to support continuous improvement. Key Responsibilities Leadership, Coaching and IPS Fidelity Lead, motivate and develop a team of Employment Specialists to deliver a high-quality IPS service across West London. Embed the IPS model across all service activity, maintaining strong fidelity to evidence-based practice and contractual requirements. Provide regular supervision, 1:1s, appraisals, performance reviews and day-to-day management support. Coach staff through field mentoring, joint employer engagement, reflective practice and targeted development plans. Carry a small caseload when required to maintain service continuity, support operational gaps and deliver in-work support. Performance, Data and Quality Assurance Monitor individual, team and borough-level performance against KPIs, job outcome targets and service standards. Use data, reporting systems and quality checks to identify trends, manage risk and improve delivery. Prepare clear reports, briefings and professional presentations for internal and external stakeholders. Support fidelity reviews, action planning and continuous improvement activity across the service. Maintain accurate records and ensure compliance with organisational, commissioner and contract requirements. Partnerships, Employer Engagement and Community Presence Build and maintain productive relationships with employers, commissioners, NHS and health partners, community organisations and local stakeholders. Champion employment as a route to recovery, inclusion and independence for service users. Support Employment Specialists to develop strong employer engagement plans and identify suitable job opportunities. Promote co-production, service user voice and meaningful involvement in service development. Work flexibly across a community-based, multi-borough service, adapting to changing operational priorities. About You We are looking for a confident, organised and values-led Employment Specialist Team Leader with the ability to balance people leadership, operational delivery and partnership working. You will be passionate about reducing barriers to employment and supporting people to move into meaningful, sustainable paid work. Essential Criteria Experience leading, supervising or mentoring staff within employment support, health, social care, mental health, community services or a related field. Strong understanding of the IPS model, or demonstrable experience supporting people with complex barriers, high needs or social exclusion into employment or improved outcomes. Proven ability to meet targets, manage performance and deliver high-quality services in a busy operational environment. Strong IT, data analysis and reporting skills, including confidence working with complex performance information. Excellent written and verbal communication skills, with the ability to write concise reports, deliver presentations and represent the service professionally. Ability to build trusted relationships with employers, health partners, commissioners and regional stakeholders. Flexibility to travel across Ealing, Barnet, Brent, Hounslow and Harrow, and to manage competing priorities across a community-based service. Personal Attributes Collaborative, resilient and outcomes-focused leadership style. Committed to inclusion, recovery and employment as a positive route to independence. Highly organised, adaptable and able to make sound decisions in a fast-paced, multi-site environment. Confident coaching others, holding accountability and creating a positive team culture. How to Apply This is an excellent opportunity to lead an evidence-based employment service and make a lasting impact across West London. If you are ready to take the next step in your management career as an Employment Specialist Team Leader, Trigon Recruitment would be pleased to hear from you. To apply or request further information, please contact: Robert Rowe, Deputy Director Phone: (phone number removed) Email: (url removed)
Greenacre Recruitment Ltd
Letchworth Garden City, Hertfordshire
Head of Asset & Compliance Salary: 90,825 per annum + excellent benefits Are you an experienced property professional with a proven track record of leading asset management, compliance and maintenance services within housing or a related sector? We are seeking an exceptional Head of Asset & Compliance to provide strategic leadership across asset management, planned investment, building compliance, responsive repairs and estate services. Reporting directly to the Chief Executive, you will play a key role in shaping long-term asset strategy, ensuring regulatory compliance and delivering high-quality, customer-focused services. The Role: This is a senior leadership position with overall responsibility for the management, performance and development of asset and compliance services. You will lead a high-performing team, oversee significant revenue and capital budgets, and provide assurance to the Executive Team and Board that all statutory and regulatory obligations are being met. Key responsibilities include: Leading the organisation's asset management, compliance, maintenance and investment functions. Developing and delivering planned, cyclical and major works programmes. Ensuring full compliance with all property-related statutory, regulatory and health and safety requirements. Leading procurement activities, contract management and supplier performance. Managing substantial budgets and driving value for money across all services. Overseeing stock condition intelligence, asset performance data and investment planning. Identifying and managing strategic risks relating to property assets and compliance. Providing high-quality reporting and professional assurance to senior stakeholders and Board members. Driving a culture of continuous improvement, accountability and customer excellence. About You To succeed in this role, you will be a strategic and commercially aware leader with significant experience gained within housing, property services, construction or a related environment. You will bring: A successful track record of leading asset management, compliance or property services functions. Strong knowledge of building safety, statutory compliance and health and safety requirements. Experience of managing large budgets, contracts and procurement activities. Excellent leadership, stakeholder management and influencing skills. The ability to interpret complex operational and financial data to support informed decision making. Experience of leading organisational change and service improvement programmes. The confidence and credibility to engage effectively with senior leaders, Board members and external partners. Professional qualifications in property, surveying, construction, compliance, health and safety, housing or leadership disciplines are desirable. Why Apply? This is an outstanding opportunity to join a values-driven organisation where you will have genuine influence over strategy, investment decisions and service delivery. You will lead an important function, contribute at executive level and help ensure safe, sustainable and high-performing homes for customers and communities. Salary: 90,825 per annum plus benefits.
Aug 14, 2026
Full time
Head of Asset & Compliance Salary: 90,825 per annum + excellent benefits Are you an experienced property professional with a proven track record of leading asset management, compliance and maintenance services within housing or a related sector? We are seeking an exceptional Head of Asset & Compliance to provide strategic leadership across asset management, planned investment, building compliance, responsive repairs and estate services. Reporting directly to the Chief Executive, you will play a key role in shaping long-term asset strategy, ensuring regulatory compliance and delivering high-quality, customer-focused services. The Role: This is a senior leadership position with overall responsibility for the management, performance and development of asset and compliance services. You will lead a high-performing team, oversee significant revenue and capital budgets, and provide assurance to the Executive Team and Board that all statutory and regulatory obligations are being met. Key responsibilities include: Leading the organisation's asset management, compliance, maintenance and investment functions. Developing and delivering planned, cyclical and major works programmes. Ensuring full compliance with all property-related statutory, regulatory and health and safety requirements. Leading procurement activities, contract management and supplier performance. Managing substantial budgets and driving value for money across all services. Overseeing stock condition intelligence, asset performance data and investment planning. Identifying and managing strategic risks relating to property assets and compliance. Providing high-quality reporting and professional assurance to senior stakeholders and Board members. Driving a culture of continuous improvement, accountability and customer excellence. About You To succeed in this role, you will be a strategic and commercially aware leader with significant experience gained within housing, property services, construction or a related environment. You will bring: A successful track record of leading asset management, compliance or property services functions. Strong knowledge of building safety, statutory compliance and health and safety requirements. Experience of managing large budgets, contracts and procurement activities. Excellent leadership, stakeholder management and influencing skills. The ability to interpret complex operational and financial data to support informed decision making. Experience of leading organisational change and service improvement programmes. The confidence and credibility to engage effectively with senior leaders, Board members and external partners. Professional qualifications in property, surveying, construction, compliance, health and safety, housing or leadership disciplines are desirable. Why Apply? This is an outstanding opportunity to join a values-driven organisation where you will have genuine influence over strategy, investment decisions and service delivery. You will lead an important function, contribute at executive level and help ensure safe, sustainable and high-performing homes for customers and communities. Salary: 90,825 per annum plus benefits.
Job Title: IT Project Coordinator Location: Bridgend / St Asaph / Plymouth Salary: 28,000 - 30,000 per annum Job Type: Full-time, Permanent Ready to take the first step in your project career? We're looking for a driven, highly organised and enthusiastic Projects Coordinator to join our growing team, with plenty of opportunity to learn, develop and progress in one of the UK's fastest-growing MSPs. About Flotek: Flotek Group is the UK's fastest-growing Managed Service Providers, delivering IT, Cyber Security, Communications and Managed Print solutions to small and medium-sized businesses. With regional sales and support hubs across the UK, our ambitious growth story is built on a simple foundation: every product and service we deliver is backed by expertise, passion and heart. We're a values-led business, and our people are at the centre of everything we do. About The Role: As our technical IT project coordinator, you will organise and coordinate the delivery of IT services to our ever-expanding customer base. You will be responsible for planning and managing all IT related projects whilst handling administrative tasks such as provisioning, hardware orders and scheduling engineering diaries. Our IT projects cover various aspects, including: Server migrations Email migrations IT support onboarding Managed Print installations Cyber projects Day to day, you will organise your queue that your Team Leader has allocated you and join check-in sessions to document progress and address any obstacles that are delaying delivery. Each week you will join a Work In Progress (WIP) meeting where you will be required to provide an update on the status of your projects and any projects going live. Some travel to our other offices may be required. Key Responsibilities: Projects: Planning projects that have been received from the sales team. Facilitating and holding initial kick off meetings with sales, engineering and the customer, on site if needed. Consistently updating customers on the progress of their orders. Provide documentation and a clear handover to both the client and the support teams. Responsible for always delivering world-class service. Creating accurate assets and assigning to customer agreements. Ordering: Raising purchase orders on our PSA and ensuring prices are accurate to supplier. Ordering services. Ordering hardware. Provisioning of licences such as Microsoft. Booking in stock and managing stock, including taking part in Stock Takes Engineering: Schedule engineers to attend site for installation and training. Create task tickets for engineers as part of your project planning. Creating accurate appointments including configuration, installation and follow up. What we're looking for: Experience Required: Previous project management experience IT project delivery and/or provisioning would be a benefit A positive attitude with a can do approach to everything! Highly organised and structured individual The ability to multitask effectively and deal with large volumes of workload Excellent communication skills both verbal and written A team player Renumeration and Benefits: Basic Salary of 28,000 - 30,000 Staff Share Equity Scheme - your piece of the "Purple Pie" New customer referral incentive 21 Days Holiday increasing to 25 with 4 years of service (+ bank holidays) Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; IT Services Manager, IT Desk Support, IT Project Coordinator, IT Project Management, IT Project Administrator, MSP Project Manager, Managed IT Services Coordinator may also be considered for this role.
Aug 14, 2026
Full time
Job Title: IT Project Coordinator Location: Bridgend / St Asaph / Plymouth Salary: 28,000 - 30,000 per annum Job Type: Full-time, Permanent Ready to take the first step in your project career? We're looking for a driven, highly organised and enthusiastic Projects Coordinator to join our growing team, with plenty of opportunity to learn, develop and progress in one of the UK's fastest-growing MSPs. About Flotek: Flotek Group is the UK's fastest-growing Managed Service Providers, delivering IT, Cyber Security, Communications and Managed Print solutions to small and medium-sized businesses. With regional sales and support hubs across the UK, our ambitious growth story is built on a simple foundation: every product and service we deliver is backed by expertise, passion and heart. We're a values-led business, and our people are at the centre of everything we do. About The Role: As our technical IT project coordinator, you will organise and coordinate the delivery of IT services to our ever-expanding customer base. You will be responsible for planning and managing all IT related projects whilst handling administrative tasks such as provisioning, hardware orders and scheduling engineering diaries. Our IT projects cover various aspects, including: Server migrations Email migrations IT support onboarding Managed Print installations Cyber projects Day to day, you will organise your queue that your Team Leader has allocated you and join check-in sessions to document progress and address any obstacles that are delaying delivery. Each week you will join a Work In Progress (WIP) meeting where you will be required to provide an update on the status of your projects and any projects going live. Some travel to our other offices may be required. Key Responsibilities: Projects: Planning projects that have been received from the sales team. Facilitating and holding initial kick off meetings with sales, engineering and the customer, on site if needed. Consistently updating customers on the progress of their orders. Provide documentation and a clear handover to both the client and the support teams. Responsible for always delivering world-class service. Creating accurate assets and assigning to customer agreements. Ordering: Raising purchase orders on our PSA and ensuring prices are accurate to supplier. Ordering services. Ordering hardware. Provisioning of licences such as Microsoft. Booking in stock and managing stock, including taking part in Stock Takes Engineering: Schedule engineers to attend site for installation and training. Create task tickets for engineers as part of your project planning. Creating accurate appointments including configuration, installation and follow up. What we're looking for: Experience Required: Previous project management experience IT project delivery and/or provisioning would be a benefit A positive attitude with a can do approach to everything! Highly organised and structured individual The ability to multitask effectively and deal with large volumes of workload Excellent communication skills both verbal and written A team player Renumeration and Benefits: Basic Salary of 28,000 - 30,000 Staff Share Equity Scheme - your piece of the "Purple Pie" New customer referral incentive 21 Days Holiday increasing to 25 with 4 years of service (+ bank holidays) Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; IT Services Manager, IT Desk Support, IT Project Coordinator, IT Project Management, IT Project Administrator, MSP Project Manager, Managed IT Services Coordinator may also be considered for this role.
Overview We are seeking an experienced and highly organised Office Manager to join a busy and professional working environment. This is a key role responsible for overseeing the day-to-day operations of the office, supporting senior management, and ensuring the business runs efficiently and effectively. The successful candidate will have previous office management experience, strong organisational skills, and the ability to manage multiple priorities within a fast-paced environment. Key Responsibilities Oversee the daily operations of the office to ensure efficiency and professionalism Manage office facilities, supplies, equipment, and external service providers Support senior management with operational and administrative duties Supervise administrative and support staff Coordinate recruitment, onboarding, and inductions where required Maintain HR records including holidays, absence monitoring, and staff documentation Ensure compliance with company policies, GDPR, and health & safety requirements Manage office budgets, invoices, supplier relationships, and general expenditure Coordinate meetings, diaries, and internal communications Maintain office procedures and identify opportunities to improve operational efficiency Support with reporting and general business administration tasks Ensure excellent customer service standards are maintained throughout the office Skills & Experience Required Previous experience within an Office Manager or Senior Administration role Strong organisational and multitasking abilities Excellent communication and interpersonal skills Ability to manage confidential information with discretion Strong leadership and team coordination skills Proficient in Microsoft Office packages and office management systems Ability to work independently and manage competing priorities effectively Experience within a professional services environment would be advantageous but is not essential Personal Attributes Professional and approachable manner Highly organised with strong attention to detail Proactive and solutions-focused Reliable and adaptable Calm under pressure with excellent problem-solving skills Benefits Competitive salary Pension scheme Holiday entitlement Professional development opportunities Supportive working environment Additional company benefits
Aug 14, 2026
Full time
Overview We are seeking an experienced and highly organised Office Manager to join a busy and professional working environment. This is a key role responsible for overseeing the day-to-day operations of the office, supporting senior management, and ensuring the business runs efficiently and effectively. The successful candidate will have previous office management experience, strong organisational skills, and the ability to manage multiple priorities within a fast-paced environment. Key Responsibilities Oversee the daily operations of the office to ensure efficiency and professionalism Manage office facilities, supplies, equipment, and external service providers Support senior management with operational and administrative duties Supervise administrative and support staff Coordinate recruitment, onboarding, and inductions where required Maintain HR records including holidays, absence monitoring, and staff documentation Ensure compliance with company policies, GDPR, and health & safety requirements Manage office budgets, invoices, supplier relationships, and general expenditure Coordinate meetings, diaries, and internal communications Maintain office procedures and identify opportunities to improve operational efficiency Support with reporting and general business administration tasks Ensure excellent customer service standards are maintained throughout the office Skills & Experience Required Previous experience within an Office Manager or Senior Administration role Strong organisational and multitasking abilities Excellent communication and interpersonal skills Ability to manage confidential information with discretion Strong leadership and team coordination skills Proficient in Microsoft Office packages and office management systems Ability to work independently and manage competing priorities effectively Experience within a professional services environment would be advantageous but is not essential Personal Attributes Professional and approachable manner Highly organised with strong attention to detail Proactive and solutions-focused Reliable and adaptable Calm under pressure with excellent problem-solving skills Benefits Competitive salary Pension scheme Holiday entitlement Professional development opportunities Supportive working environment Additional company benefits
Customer Care Advisor Salary up to 30,000 Altrincham (Hybrid after probation) Do you have experience supporting customers in a busy, high-volume environment and enjoy solving queries from start to finish? Maxwell Bond is partnered with one of the UK's leading contractor payroll providers who are looking for a Customer Care Advisor to support contractors with everything from onboarding and timesheets to payroll, tax and pensions. What you'll do as a Customer Care Advisor: Act as the first point of contact for contractors, supporting them throughout their journey with the business Handle a high volume of inbound and outbound calls, as well as email queries Support new contractors through the onboarding process Resolve queries relating to payroll, tax, pensions and timesheets Work closely with internal teams to resolve issues quickly and efficiently Deliver a high standard of customer service while meeting service levels and quality standards Experience as a Customer Care Advisor: Previous experience in a telephone-based customer service. Excellent communication skills, both over the phone and via email Ability to think quickly, solve problems and work effectively under pressure Confidence handling challenging conversations Positive, team-focused attitude with a willingness to learn Experience within customer service, contact centres, financial services, telecoms or other high-volume environments is desirable but not essential Benefits: 30,000 basic salary Hybrid working available after probation, with 2 days working from home Flexible working patterns, including the option of a 4-day working week Clear progression opportunities into Senior Advisor, Team Leader, Payroll, Accounts or Agency Support Supportive and collaborative team culture If you're an experienced Customer Care Advisor looking for a role no two days are the same and where you can develop your career, we'd love to hear from you!
Aug 14, 2026
Full time
Customer Care Advisor Salary up to 30,000 Altrincham (Hybrid after probation) Do you have experience supporting customers in a busy, high-volume environment and enjoy solving queries from start to finish? Maxwell Bond is partnered with one of the UK's leading contractor payroll providers who are looking for a Customer Care Advisor to support contractors with everything from onboarding and timesheets to payroll, tax and pensions. What you'll do as a Customer Care Advisor: Act as the first point of contact for contractors, supporting them throughout their journey with the business Handle a high volume of inbound and outbound calls, as well as email queries Support new contractors through the onboarding process Resolve queries relating to payroll, tax, pensions and timesheets Work closely with internal teams to resolve issues quickly and efficiently Deliver a high standard of customer service while meeting service levels and quality standards Experience as a Customer Care Advisor: Previous experience in a telephone-based customer service. Excellent communication skills, both over the phone and via email Ability to think quickly, solve problems and work effectively under pressure Confidence handling challenging conversations Positive, team-focused attitude with a willingness to learn Experience within customer service, contact centres, financial services, telecoms or other high-volume environments is desirable but not essential Benefits: 30,000 basic salary Hybrid working available after probation, with 2 days working from home Flexible working patterns, including the option of a 4-day working week Clear progression opportunities into Senior Advisor, Team Leader, Payroll, Accounts or Agency Support Supportive and collaborative team culture If you're an experienced Customer Care Advisor looking for a role no two days are the same and where you can develop your career, we'd love to hear from you!
We are seeking an experienced Senior Full Stack Engineer to play a key role in the design, development, deployment and support of modern digital products and services. This is a hands-on senior engineering position that combines deep technical expertise with architectural leadership, mentoring and ownership of software delivery standards. Working within a collaborative Agile environment, you will take responsibility for delivering scalable, secure and highly reliable solutions across both front-end and back-end technologies. You will drive engineering best practices, champion automation and quality, and help shape the technical direction of digital platforms and customer-facing applications. This role offers the opportunity to influence architecture, improve engineering capability across the team and work closely with Product, Architecture, Security and Operations stakeholders to deliver high-quality software solutions. Key Responsibilities Software Development & Solution Delivery Design, develop and maintain high-quality applications and services using React, TypeScript and .NET/C# . Take ownership of complex technical solutions from initial design through to deployment and operational support. Deliver scalable, secure and maintainable code following modern engineering practices. Lead technical investigations, proof-of-concepts and prototyping activities. Own complex technical challenges and drive solutions across multiple systems and teams. Ensure software is designed with performance, resilience and long-term maintainability in mind. Architecture & Technical Leadership Lead technical design discussions and contribute to strategic architectural decisions. Define service boundaries, API contracts, integration patterns and data flows. Promote modern software architecture principles, including modular design and domain-driven approaches. Work closely with Architecture teams to ensure alignment with technology standards and long-term roadmaps. Identify technical risks and recommend appropriate mitigation strategies. Influence the future direction of digital products and engineering practices. Engineering Quality & Testing Champion a quality-first engineering culture. Define and implement testing strategies across applications and services. Promote Test-Driven Development (TDD) and automation-first approaches. Drive improvements in automated testing, including: Unit Testing Integration Testing API Testing Contract Testing End-to-End/UI Testing Performance Testing Ensure quality gates are embedded within deployment pipelines. Continuously improve software reliability, maintainability and code quality standards. DevOps & Cloud Engineering Drive best practices across CI/CD pipelines and automated deployments. Implement and improve release strategies including feature flags and progressive delivery techniques. Ensure applications are built and deployed using secure and repeatable processes. Support cloud-native development principles and modern DevOps practices. Work within Azure-based environments and contribute to ongoing platform improvements. Promote automation across build, test and deployment activities. Operational Support & Reliability Take ownership of the operational health of applications and services. Implement and improve observability through logging, monitoring, metrics and tracing. Lead incident investigation and resolution activities. Conduct post-incident reviews and ensure lessons learned are embedded into future development. Identify and resolve technical debt, defects and performance bottlenecks. Participate in an agreed out-of-hours support rota where required. Mentoring & Team Development Provide technical leadership and support to engineers across the development team. Mentor and coach developers to improve technical capability and delivery practices. Lead code reviews and technical design reviews. Promote engineering best practices and continuous improvement. Share knowledge through technical workshops, communities of practice and team collaboration activities. Act as a senior technical point of contact within the wider engineering function. Stakeholder Engagement Collaborate with Product Managers, Architects, QA Engineers, UX Designers, Security Specialists and Operations teams. Build strong relationships with stakeholders across technology and business functions. Communicate complex technical concepts clearly to both technical and non-technical audiences. Contribute to governance, risk, compliance and security discussions where required. Support the delivery of strategic technology initiatives and digital transformation programmes. To find out more about Computer Futures please visit (url removed) Computer Futures, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy Registered office 8 Bishopsgate, London, EC2N 4BQ, United Kingdom Partnership Number OC(phone number removed) England and Wales
Aug 14, 2026
Full time
We are seeking an experienced Senior Full Stack Engineer to play a key role in the design, development, deployment and support of modern digital products and services. This is a hands-on senior engineering position that combines deep technical expertise with architectural leadership, mentoring and ownership of software delivery standards. Working within a collaborative Agile environment, you will take responsibility for delivering scalable, secure and highly reliable solutions across both front-end and back-end technologies. You will drive engineering best practices, champion automation and quality, and help shape the technical direction of digital platforms and customer-facing applications. This role offers the opportunity to influence architecture, improve engineering capability across the team and work closely with Product, Architecture, Security and Operations stakeholders to deliver high-quality software solutions. Key Responsibilities Software Development & Solution Delivery Design, develop and maintain high-quality applications and services using React, TypeScript and .NET/C# . Take ownership of complex technical solutions from initial design through to deployment and operational support. Deliver scalable, secure and maintainable code following modern engineering practices. Lead technical investigations, proof-of-concepts and prototyping activities. Own complex technical challenges and drive solutions across multiple systems and teams. Ensure software is designed with performance, resilience and long-term maintainability in mind. Architecture & Technical Leadership Lead technical design discussions and contribute to strategic architectural decisions. Define service boundaries, API contracts, integration patterns and data flows. Promote modern software architecture principles, including modular design and domain-driven approaches. Work closely with Architecture teams to ensure alignment with technology standards and long-term roadmaps. Identify technical risks and recommend appropriate mitigation strategies. Influence the future direction of digital products and engineering practices. Engineering Quality & Testing Champion a quality-first engineering culture. Define and implement testing strategies across applications and services. Promote Test-Driven Development (TDD) and automation-first approaches. Drive improvements in automated testing, including: Unit Testing Integration Testing API Testing Contract Testing End-to-End/UI Testing Performance Testing Ensure quality gates are embedded within deployment pipelines. Continuously improve software reliability, maintainability and code quality standards. DevOps & Cloud Engineering Drive best practices across CI/CD pipelines and automated deployments. Implement and improve release strategies including feature flags and progressive delivery techniques. Ensure applications are built and deployed using secure and repeatable processes. Support cloud-native development principles and modern DevOps practices. Work within Azure-based environments and contribute to ongoing platform improvements. Promote automation across build, test and deployment activities. Operational Support & Reliability Take ownership of the operational health of applications and services. Implement and improve observability through logging, monitoring, metrics and tracing. Lead incident investigation and resolution activities. Conduct post-incident reviews and ensure lessons learned are embedded into future development. Identify and resolve technical debt, defects and performance bottlenecks. Participate in an agreed out-of-hours support rota where required. Mentoring & Team Development Provide technical leadership and support to engineers across the development team. Mentor and coach developers to improve technical capability and delivery practices. Lead code reviews and technical design reviews. Promote engineering best practices and continuous improvement. Share knowledge through technical workshops, communities of practice and team collaboration activities. Act as a senior technical point of contact within the wider engineering function. Stakeholder Engagement Collaborate with Product Managers, Architects, QA Engineers, UX Designers, Security Specialists and Operations teams. Build strong relationships with stakeholders across technology and business functions. Communicate complex technical concepts clearly to both technical and non-technical audiences. Contribute to governance, risk, compliance and security discussions where required. Support the delivery of strategic technology initiatives and digital transformation programmes. To find out more about Computer Futures please visit (url removed) Computer Futures, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy Registered office 8 Bishopsgate, London, EC2N 4BQ, United Kingdom Partnership Number OC(phone number removed) England and Wales
Job Title: Lead Quality Assurance Engineer Location: Barrow-In-Furness or Sheffield - Hybrid, (Occasional travel to the alternative site as and when required) additional travel at least once or twice a month within the UK or overseas, including India and USA to suppliers and other BAE sites We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: £54,490 (minimum) Who we are: Join BAE Systems and you'll be part of something bigger. As a valued member of our global colleague network, you'll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You'll be trusted to play your part in delivering the advanced, technology-led defence, aerospace and security solutions of tomorrow, shaping a safer future, for all of us. From the depths of the ocean, to the far reaches of space, there's no limit to where a career at BAE Systems could take you. Job Description: You'll play a key role in driving quality excellence across advanced weapon systems programmes, supporting the development, manufacture and delivery of highly detailed defence products. Working across the full quality lifecycle, you'll oversee quality planning, audits, risk assessment and continuous improvement activities, ensuring compliance with industry standards and business frameworks such as ISO quality systems. Collaborating closely with supplier and project teams across multiple sites, you'll help strengthen processes, improve performance and support successful programme delivery. This role offers exposure to strategic quality activities, leadership opportunities and the potential to grow into a Quality Manager position within an expanding and high-impact environment and training qualifications. Core duties: Guiding multi-faceted quality activities across the full lifecycle, ensuring compliance with quality systems, policies and standards Conducting supplier audits, supporting supplier performance, risk mitigation and adherence to industry requirements Overseeing non-conformance investigations and quality reviews, implementing preventative actions to improve operational performance Supporting continuous improvement strategies, promoting a Forward-thinking quality culture across projects, suppliers and manufacturing teams Maintaining quality documentation and reporting within business systems, ensuring accurate records and compliance across programmes Essential Skills: Qualified to HNC, HND or Degree level, or equivalent practical experience within quality environments Experience working in a quality-focused role, supporting compliance, audits and continuous improvement activities Demonstratable supplier audit experience, a formal audit qualification is desirable, with ample understanding of ISO 9001 quality standards and requirements Experience using ERP systems such as SAP to oversee quality data, records and reporting processes Knowledge of Lean, Six Sigma and risk mitigation techniques, with experience mentoring or supporting colleagues The Platforms and Services sector, Weapon Systems As part of BAE Systems Platforms and Services sector, Weapon Systems (UK) designs, develops, manufactures and supports artillery systems, naval guns, and provides engineering capability to the wider BAE Systems business. Our global reach brings our customers a depth and breadth of expertise that meet critical needs in the air, on land, and at sea. Our mission strives for us to be our customer's trusted and affordable weapons provider, delivering enhanced effects on target and complete mission solutions. We are looking for innovation, commitment and drive to help define the future of Weapon Systems capabilities. Why BAE Systems? Here you'll build a career with purpose and limitless possibilities. With lifelong learning and meaningful work, this is a place where you can grow your career with confidence and be empowered to be your best. You'll be recognised for your contribution and enjoy rewards tailored to what's most important to you and your family, support for your financial and personal wellbeing, as well as a balanced lifestyle. In an environment embracing sustainable ways of working and with a strong sense of shared purpose, our supportive culture is a place you can feel you belong and proud of the difference you make. A place where everyone can thrive: We're committed to building an inclusive workplace where everyone feels valued and supported. We know that a diversity of backgrounds, perspectives and experiences strengthens our teams and is vital to the work we do. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 20th August 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Aug 14, 2026
Full time
Job Title: Lead Quality Assurance Engineer Location: Barrow-In-Furness or Sheffield - Hybrid, (Occasional travel to the alternative site as and when required) additional travel at least once or twice a month within the UK or overseas, including India and USA to suppliers and other BAE sites We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: £54,490 (minimum) Who we are: Join BAE Systems and you'll be part of something bigger. As a valued member of our global colleague network, you'll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You'll be trusted to play your part in delivering the advanced, technology-led defence, aerospace and security solutions of tomorrow, shaping a safer future, for all of us. From the depths of the ocean, to the far reaches of space, there's no limit to where a career at BAE Systems could take you. Job Description: You'll play a key role in driving quality excellence across advanced weapon systems programmes, supporting the development, manufacture and delivery of highly detailed defence products. Working across the full quality lifecycle, you'll oversee quality planning, audits, risk assessment and continuous improvement activities, ensuring compliance with industry standards and business frameworks such as ISO quality systems. Collaborating closely with supplier and project teams across multiple sites, you'll help strengthen processes, improve performance and support successful programme delivery. This role offers exposure to strategic quality activities, leadership opportunities and the potential to grow into a Quality Manager position within an expanding and high-impact environment and training qualifications. Core duties: Guiding multi-faceted quality activities across the full lifecycle, ensuring compliance with quality systems, policies and standards Conducting supplier audits, supporting supplier performance, risk mitigation and adherence to industry requirements Overseeing non-conformance investigations and quality reviews, implementing preventative actions to improve operational performance Supporting continuous improvement strategies, promoting a Forward-thinking quality culture across projects, suppliers and manufacturing teams Maintaining quality documentation and reporting within business systems, ensuring accurate records and compliance across programmes Essential Skills: Qualified to HNC, HND or Degree level, or equivalent practical experience within quality environments Experience working in a quality-focused role, supporting compliance, audits and continuous improvement activities Demonstratable supplier audit experience, a formal audit qualification is desirable, with ample understanding of ISO 9001 quality standards and requirements Experience using ERP systems such as SAP to oversee quality data, records and reporting processes Knowledge of Lean, Six Sigma and risk mitigation techniques, with experience mentoring or supporting colleagues The Platforms and Services sector, Weapon Systems As part of BAE Systems Platforms and Services sector, Weapon Systems (UK) designs, develops, manufactures and supports artillery systems, naval guns, and provides engineering capability to the wider BAE Systems business. Our global reach brings our customers a depth and breadth of expertise that meet critical needs in the air, on land, and at sea. Our mission strives for us to be our customer's trusted and affordable weapons provider, delivering enhanced effects on target and complete mission solutions. We are looking for innovation, commitment and drive to help define the future of Weapon Systems capabilities. Why BAE Systems? Here you'll build a career with purpose and limitless possibilities. With lifelong learning and meaningful work, this is a place where you can grow your career with confidence and be empowered to be your best. You'll be recognised for your contribution and enjoy rewards tailored to what's most important to you and your family, support for your financial and personal wellbeing, as well as a balanced lifestyle. In an environment embracing sustainable ways of working and with a strong sense of shared purpose, our supportive culture is a place you can feel you belong and proud of the difference you make. A place where everyone can thrive: We're committed to building an inclusive workplace where everyone feels valued and supported. We know that a diversity of backgrounds, perspectives and experiences strengthens our teams and is vital to the work we do. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 20th August 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
About the job Morgan McKinley is recruiting for an experienced Customer Service Executive with excellent customer service skills to join a fast-growing and exciting company based in East Grinstead. The successful candidate will be responsible for handling daily customer enquiries, processing orders through a ticketing system, and building and maintaining strong customer relationships while delivering a high standard of service. Location: East Grinstead - Hybrid (2-3 days office-based) Hours: Monday to Friday, 8:00am-5:00pm or 9:00am-6:00pm Key Responsibilities Act as the first point of contact for customer enquiries, delivering exceptional service and maintaining strong customer relationships. Resolve daily customer queries, process orders, and manage related correspondence accurately and efficiently. Use ticketing systems to manage and update customer requests in line with SLAs and standard operating procedures. Liaise with Customer Services, Warehouse Team Leaders, and other internal departments to ensure the smooth resolution of customer requests. Manage live chat and inbound enquiries, directing queries to the appropriate teams within agreed response times. Provide professional telephone and email support, ensuring a positive customer experience at every stage. Skills & Experience Previous experience in a customer service or customer support role. Experience working to deadlines and meeting SLA commitments. Financial administration or financial responsibility experience. Proficient in Microsoft Office, particularly Excel and Outlook. Excellent organisational skills, with the ability to manage a busy inbox and prioritise workload. Strong interpersonal and relationship-building skills. A collaborative team player with a proactive approach. Excellent written and verbal communication skills. High level of accuracy and attention to detail.
Aug 14, 2026
Full time
About the job Morgan McKinley is recruiting for an experienced Customer Service Executive with excellent customer service skills to join a fast-growing and exciting company based in East Grinstead. The successful candidate will be responsible for handling daily customer enquiries, processing orders through a ticketing system, and building and maintaining strong customer relationships while delivering a high standard of service. Location: East Grinstead - Hybrid (2-3 days office-based) Hours: Monday to Friday, 8:00am-5:00pm or 9:00am-6:00pm Key Responsibilities Act as the first point of contact for customer enquiries, delivering exceptional service and maintaining strong customer relationships. Resolve daily customer queries, process orders, and manage related correspondence accurately and efficiently. Use ticketing systems to manage and update customer requests in line with SLAs and standard operating procedures. Liaise with Customer Services, Warehouse Team Leaders, and other internal departments to ensure the smooth resolution of customer requests. Manage live chat and inbound enquiries, directing queries to the appropriate teams within agreed response times. Provide professional telephone and email support, ensuring a positive customer experience at every stage. Skills & Experience Previous experience in a customer service or customer support role. Experience working to deadlines and meeting SLA commitments. Financial administration or financial responsibility experience. Proficient in Microsoft Office, particularly Excel and Outlook. Excellent organisational skills, with the ability to manage a busy inbox and prioritise workload. Strong interpersonal and relationship-building skills. A collaborative team player with a proactive approach. Excellent written and verbal communication skills. High level of accuracy and attention to detail.
This is a true head turner A growing, progressive Group has created this new opportunity to join a small but growing central HR team to Develop, implement and Lead the L&D Strategy for the Group. Working closely with the Group CPO, and the regional business Leaders you will have true autonomy to implement a strategy for L&D as part of the broader People strategy as the Group continues to Grow. Whilst only a short and broad overview key elements will include: -Assessing leadership and management capability gaps - Supporting leadership succession - Establish clear career pathways, aligned to a new organisation design/operating model in our regional hubs - Create and develop a learning culture - employee owned/enabled - Support annual compliance training and meeting our legal/reg standards - Deploy training utilising a range of tech and in-person solutions - Build a strong talent pool of leaders. The role will suit an individual with a broad range of Learning experiences from a Financial, professional or regulated services background. You will have a passion for enabling individuals to realise their own career ambitions, and to support constructive development at all levels of the business. Support internal mobility, and successional opportunities for moving between Group businesses. Please apply with a current CV to understand the full breadth of this opportunity. Artis Recruitment provide specialist recruitment services within HR, Finance, IT, Procurement, Marketing, Customer Contact and Executive Search. By applying to this position, you acknowledge that you have read and accept our Privacy Policy: (url removed)
Aug 14, 2026
Full time
This is a true head turner A growing, progressive Group has created this new opportunity to join a small but growing central HR team to Develop, implement and Lead the L&D Strategy for the Group. Working closely with the Group CPO, and the regional business Leaders you will have true autonomy to implement a strategy for L&D as part of the broader People strategy as the Group continues to Grow. Whilst only a short and broad overview key elements will include: -Assessing leadership and management capability gaps - Supporting leadership succession - Establish clear career pathways, aligned to a new organisation design/operating model in our regional hubs - Create and develop a learning culture - employee owned/enabled - Support annual compliance training and meeting our legal/reg standards - Deploy training utilising a range of tech and in-person solutions - Build a strong talent pool of leaders. The role will suit an individual with a broad range of Learning experiences from a Financial, professional or regulated services background. You will have a passion for enabling individuals to realise their own career ambitions, and to support constructive development at all levels of the business. Support internal mobility, and successional opportunities for moving between Group businesses. Please apply with a current CV to understand the full breadth of this opportunity. Artis Recruitment provide specialist recruitment services within HR, Finance, IT, Procurement, Marketing, Customer Contact and Executive Search. By applying to this position, you acknowledge that you have read and accept our Privacy Policy: (url removed)
Job Title: Lead Quality Assurance Engineer Location: Barrow-In-Furness or Sheffield - Hybrid, (Occasional travel to the alternative site as and when required) additional travel at least once or twice a month within the UK or overseas, including India and USA to suppliers and other BAE sites We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: £54,490 (minimum) Who we are: Join BAE Systems and you'll be part of something bigger. As a valued member of our global colleague network, you'll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You'll be trusted to play your part in delivering the advanced, technology-led defence, aerospace and security solutions of tomorrow, shaping a safer future, for all of us. From the depths of the ocean, to the far reaches of space, there's no limit to where a career at BAE Systems could take you. Job Description: You'll play a key role in driving quality excellence across advanced weapon systems programmes, supporting the development, manufacture and delivery of highly detailed defence products. Working across the full quality lifecycle, you'll oversee quality planning, audits, risk assessment and continuous improvement activities, ensuring compliance with industry standards and business frameworks such as ISO quality systems. Collaborating closely with supplier and project teams across multiple sites, you'll help strengthen processes, improve performance and support successful programme delivery. This role offers exposure to strategic quality activities, leadership opportunities and the potential to grow into a Quality Manager position within an expanding and high-impact environment and training qualifications. Core duties: Guiding multi-faceted quality activities across the full lifecycle, ensuring compliance with quality systems, policies and standards Conducting supplier audits, supporting supplier performance, risk mitigation and adherence to industry requirements Overseeing non-conformance investigations and quality reviews, implementing preventative actions to improve operational performance Supporting continuous improvement strategies, promoting a Forward-thinking quality culture across projects, suppliers and manufacturing teams Maintaining quality documentation and reporting within business systems, ensuring accurate records and compliance across programmes Essential Skills: Qualified to HNC, HND or Degree level, or equivalent practical experience within quality environments Experience working in a quality-focused role, supporting compliance, audits and continuous improvement activities Demonstratable supplier audit experience, a formal audit qualification is desirable, with ample understanding of ISO 9001 quality standards and requirements Experience using ERP systems such as SAP to oversee quality data, records and reporting processes Knowledge of Lean, Six Sigma and risk mitigation techniques, with experience mentoring or supporting colleagues The Platforms and Services sector, Weapon Systems As part of BAE Systems Platforms and Services sector, Weapon Systems (UK) designs, develops, manufactures and supports artillery systems, naval guns, and provides engineering capability to the wider BAE Systems business. Our global reach brings our customers a depth and breadth of expertise that meet critical needs in the air, on land, and at sea. Our mission strives for us to be our customer's trusted and affordable weapons provider, delivering enhanced effects on target and complete mission solutions. We are looking for innovation, commitment and drive to help define the future of Weapon Systems capabilities. Why BAE Systems? Here you'll build a career with purpose and limitless possibilities. With lifelong learning and meaningful work, this is a place where you can grow your career with confidence and be empowered to be your best. You'll be recognised for your contribution and enjoy rewards tailored to what's most important to you and your family, support for your financial and personal wellbeing, as well as a balanced lifestyle. In an environment embracing sustainable ways of working and with a strong sense of shared purpose, our supportive culture is a place you can feel you belong and proud of the difference you make. A place where everyone can thrive: We're committed to building an inclusive workplace where everyone feels valued and supported. We know that a diversity of backgrounds, perspectives and experiences strengthens our teams and is vital to the work we do. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 20th August 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Aug 14, 2026
Full time
Job Title: Lead Quality Assurance Engineer Location: Barrow-In-Furness or Sheffield - Hybrid, (Occasional travel to the alternative site as and when required) additional travel at least once or twice a month within the UK or overseas, including India and USA to suppliers and other BAE sites We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: £54,490 (minimum) Who we are: Join BAE Systems and you'll be part of something bigger. As a valued member of our global colleague network, you'll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You'll be trusted to play your part in delivering the advanced, technology-led defence, aerospace and security solutions of tomorrow, shaping a safer future, for all of us. From the depths of the ocean, to the far reaches of space, there's no limit to where a career at BAE Systems could take you. Job Description: You'll play a key role in driving quality excellence across advanced weapon systems programmes, supporting the development, manufacture and delivery of highly detailed defence products. Working across the full quality lifecycle, you'll oversee quality planning, audits, risk assessment and continuous improvement activities, ensuring compliance with industry standards and business frameworks such as ISO quality systems. Collaborating closely with supplier and project teams across multiple sites, you'll help strengthen processes, improve performance and support successful programme delivery. This role offers exposure to strategic quality activities, leadership opportunities and the potential to grow into a Quality Manager position within an expanding and high-impact environment and training qualifications. Core duties: Guiding multi-faceted quality activities across the full lifecycle, ensuring compliance with quality systems, policies and standards Conducting supplier audits, supporting supplier performance, risk mitigation and adherence to industry requirements Overseeing non-conformance investigations and quality reviews, implementing preventative actions to improve operational performance Supporting continuous improvement strategies, promoting a Forward-thinking quality culture across projects, suppliers and manufacturing teams Maintaining quality documentation and reporting within business systems, ensuring accurate records and compliance across programmes Essential Skills: Qualified to HNC, HND or Degree level, or equivalent practical experience within quality environments Experience working in a quality-focused role, supporting compliance, audits and continuous improvement activities Demonstratable supplier audit experience, a formal audit qualification is desirable, with ample understanding of ISO 9001 quality standards and requirements Experience using ERP systems such as SAP to oversee quality data, records and reporting processes Knowledge of Lean, Six Sigma and risk mitigation techniques, with experience mentoring or supporting colleagues The Platforms and Services sector, Weapon Systems As part of BAE Systems Platforms and Services sector, Weapon Systems (UK) designs, develops, manufactures and supports artillery systems, naval guns, and provides engineering capability to the wider BAE Systems business. Our global reach brings our customers a depth and breadth of expertise that meet critical needs in the air, on land, and at sea. Our mission strives for us to be our customer's trusted and affordable weapons provider, delivering enhanced effects on target and complete mission solutions. We are looking for innovation, commitment and drive to help define the future of Weapon Systems capabilities. Why BAE Systems? Here you'll build a career with purpose and limitless possibilities. With lifelong learning and meaningful work, this is a place where you can grow your career with confidence and be empowered to be your best. You'll be recognised for your contribution and enjoy rewards tailored to what's most important to you and your family, support for your financial and personal wellbeing, as well as a balanced lifestyle. In an environment embracing sustainable ways of working and with a strong sense of shared purpose, our supportive culture is a place you can feel you belong and proud of the difference you make. A place where everyone can thrive: We're committed to building an inclusive workplace where everyone feels valued and supported. We know that a diversity of backgrounds, perspectives and experiences strengthens our teams and is vital to the work we do. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 20th August 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Head of IT Department: Information Technology Reporting to: CEO/ COO Direct Reports: IT Manager and IT Support Technicians Location: Manchester / UKMC & Unibridge Group locations Employment Type: Full-time Proposed Start Date: ASAP Working Pattern: 9am to 5pm / Monday to Friday About UKMC and Unibridge Group UK Management College (UKMC) and the wider Unibridge Group are committed to providing a high-quality educational experience supported by effective, reliable, secure and innovative technology. The Head of IT will provide strategic leadership and operational oversight of the Group's IT function, ensuring that technology infrastructure, systems, cybersecurity, IT service delivery, digital transformation and technology-enabled innovation meet the current and future needs of the organisation. The successful candidate will lead the IT team, manage the ITR Manager and IT Support Technicians, and work closely with the Group CEO, CEO UKMC, COO, Executive Leadership Team and other departments to ensure that IT is aligned with organisational priorities and supports the continued growth and development of UKMC and Unibridge Group. The Role The Head of IT will be responsible for the overall leadership, management and performance of the IT function across UKMC and Unibridge Group. The role combines strategic IT leadership, infrastructure management, cybersecurity, IT service management, systems development, AI automation, digital transformation, vendor management, staff technology training and team leadership. The postholder will establish and maintain a robust, secure and user-focused IT environment, ensuring that staff and students have access to the technology, systems and support required to operate effectively. The Head of IT will also provide expert advice to the Group CEO, CEO UKMC, COO, Executive Leadership Team and senior management on IT strategy, technology investment, cybersecurity, AI adoption, digital transformation, risk and business continuity. Key Responsibilities IT Strategy and Leadership Develop and implement a comprehensive IT strategy aligned with the strategic objectives of UKMC and Unibridge Group. Provide strategic advice and recommendations to the Group CEO, CEO UKMC, COO and senior leadership team on technology, infrastructure, cybersecurity, AI and digital transformation. Develop and maintain an IT roadmap covering infrastructure, systems, applications, cybersecurity, automation, AI and future technology requirements. Identify opportunities for technology to improve operational efficiency, staff productivity and the student experience. Lead the development of IT policies, procedures, standards and governance frameworks. Ensure that IT services are scalable and capable of supporting organisational growth. Establish appropriate IT performance indicators and regularly report on performance, risks and service improvements. Identify emerging technologies and assess their potential value to UKMC and Unibridge Group. IT Team Management Provide effective leadership and management of the IT department. Directly manage and support the ITR Manager and all IT Support Technicians. Define clear responsibilities, objectives and performance expectations for the IT team. Conduct regular one-to-one meetings, performance reviews and development discussions. Identify training and professional development requirements within the IT team. Ensure appropriate staffing levels and resource allocation across IT services. Promote a proactive, customer-focused and professional IT service culture. Manage workload, priorities and escalation processes across the IT function. Staff IT Training and Cybersecurity Awareness Develop and implement an organisation-wide IT training and awareness programme for staff. Ensure staff receive appropriate training when new IT systems, software, platforms or processes are introduced. Develop regular cybersecurity awareness training covering areas such as phishing, password security, multi-factor authentication, social engineering, data protection and safe use of technology. Conduct or coordinate regular cybersecurity awareness campaigns and simulated phishing exercises where appropriate. Ensure staff understand their responsibilities for protecting organisational, staff and student information. Monitor staff participation in mandatory IT and cybersecurity training and report completion levels to senior management. Develop guidance and training materials to support staff in using IT systems securely and effectively. Promote a culture of security awareness, responsible technology use and continuous learning across the organisation. IT Infrastructure and Systems Oversee the organisation's IT infrastructure, including networks, servers, endpoints, hardware, software and cloud services. Ensure systems are reliable, secure, appropriately maintained and fit for purpose. Oversee the installation, configuration, maintenance and replacement of IT hardware and software. Ensure appropriate monitoring of infrastructure and systems performance. Develop and maintain effective backup, disaster recovery and business continuity arrangements. Oversee IT asset management and lifecycle planning. Ensure IT systems are appropriately documented and maintained. Review and improve infrastructure to support multiple campuses, offices and operational locations. Cybersecurity and Information Security Lead the organisation's cybersecurity strategy and ensure appropriate security controls are implemented. Identify, assess and manage IT security risks and vulnerabilities. Ensure appropriate protection of organisational, staff and student information. Establish and maintain cybersecurity policies, procedures and controls. Oversee security monitoring, access controls, endpoint protection, authentication and other relevant security measures. Ensure appropriate response procedures are in place for cybersecurity incidents. Lead or coordinate investigations into significant IT security incidents. Promote cybersecurity awareness and good security practices across the organisation. Ensure IT practices support applicable data protection and information security requirements. Work with HR and senior management to ensure cybersecurity training and awareness requirements are incorporated into staff development and onboarding processes. IT Service Management Ensure the IT department provides an efficient, responsive and professional service to staff and students. Establish appropriate service standards, escalation procedures and response times. Monitor IT support performance, service levels and recurring issues. Identify opportunities to reduce recurring incidents and improve first-time resolution. Ensure appropriate ticketing and IT service management processes are followed. Develop a proactive approach to preventative maintenance and service improvement. Ensure major IT incidents are appropriately managed, communicated and escalated. AI, Automation and Digital Transformation Develop and implement an AI and automation strategy aligned with the wider business and IT strategy. Identify opportunities to use artificial intelligence, automation and emerging technologies to improve operational efficiency, productivity and service delivery. Assess business processes that could benefit from workflow automation, AI-enabled tools or system integration. Lead the evaluation, implementation and governance of appropriate AI technologies across UKMC and Unibridge Group. Establish appropriate controls for the responsible and secure use of AI, including data protection, access controls, confidentiality and information security. Work with departments across the organisation to identify practical opportunities for AI adoption and process automation. Support staff in understanding how AI and automation can be used effectively and responsibly within their roles. Develop guidance, training and awareness initiatives to support appropriate use of AI technologies. Monitor developments in AI and emerging technologies and advise senior management on opportunities, risks and potential investment. Lead technology-enabled transformation programmes designed to improve organisational processes, reduce manual administration and enhance the user experience. Ensure AI and automation projects are appropriately tested, documented and supported by change management and staff training. Measure the impact and benefits of AI, automation and digital transformation initiatives. Systems and Digital Transformation Evaluate existing systems and identify opportunities for improvement and automation. Lead or support the implementation of new technology platforms and IT systems. Ensure technology projects are appropriately planned, resourced and delivered. Work with internal stakeholders to understand business and operational requirements. Assess the impact of new technologies on existing systems and processes. Support digital transformation initiatives across UKMC and Unibridge Group. Ensure appropriate testing . click apply for full job details
Aug 14, 2026
Full time
Head of IT Department: Information Technology Reporting to: CEO/ COO Direct Reports: IT Manager and IT Support Technicians Location: Manchester / UKMC & Unibridge Group locations Employment Type: Full-time Proposed Start Date: ASAP Working Pattern: 9am to 5pm / Monday to Friday About UKMC and Unibridge Group UK Management College (UKMC) and the wider Unibridge Group are committed to providing a high-quality educational experience supported by effective, reliable, secure and innovative technology. The Head of IT will provide strategic leadership and operational oversight of the Group's IT function, ensuring that technology infrastructure, systems, cybersecurity, IT service delivery, digital transformation and technology-enabled innovation meet the current and future needs of the organisation. The successful candidate will lead the IT team, manage the ITR Manager and IT Support Technicians, and work closely with the Group CEO, CEO UKMC, COO, Executive Leadership Team and other departments to ensure that IT is aligned with organisational priorities and supports the continued growth and development of UKMC and Unibridge Group. The Role The Head of IT will be responsible for the overall leadership, management and performance of the IT function across UKMC and Unibridge Group. The role combines strategic IT leadership, infrastructure management, cybersecurity, IT service management, systems development, AI automation, digital transformation, vendor management, staff technology training and team leadership. The postholder will establish and maintain a robust, secure and user-focused IT environment, ensuring that staff and students have access to the technology, systems and support required to operate effectively. The Head of IT will also provide expert advice to the Group CEO, CEO UKMC, COO, Executive Leadership Team and senior management on IT strategy, technology investment, cybersecurity, AI adoption, digital transformation, risk and business continuity. Key Responsibilities IT Strategy and Leadership Develop and implement a comprehensive IT strategy aligned with the strategic objectives of UKMC and Unibridge Group. Provide strategic advice and recommendations to the Group CEO, CEO UKMC, COO and senior leadership team on technology, infrastructure, cybersecurity, AI and digital transformation. Develop and maintain an IT roadmap covering infrastructure, systems, applications, cybersecurity, automation, AI and future technology requirements. Identify opportunities for technology to improve operational efficiency, staff productivity and the student experience. Lead the development of IT policies, procedures, standards and governance frameworks. Ensure that IT services are scalable and capable of supporting organisational growth. Establish appropriate IT performance indicators and regularly report on performance, risks and service improvements. Identify emerging technologies and assess their potential value to UKMC and Unibridge Group. IT Team Management Provide effective leadership and management of the IT department. Directly manage and support the ITR Manager and all IT Support Technicians. Define clear responsibilities, objectives and performance expectations for the IT team. Conduct regular one-to-one meetings, performance reviews and development discussions. Identify training and professional development requirements within the IT team. Ensure appropriate staffing levels and resource allocation across IT services. Promote a proactive, customer-focused and professional IT service culture. Manage workload, priorities and escalation processes across the IT function. Staff IT Training and Cybersecurity Awareness Develop and implement an organisation-wide IT training and awareness programme for staff. Ensure staff receive appropriate training when new IT systems, software, platforms or processes are introduced. Develop regular cybersecurity awareness training covering areas such as phishing, password security, multi-factor authentication, social engineering, data protection and safe use of technology. Conduct or coordinate regular cybersecurity awareness campaigns and simulated phishing exercises where appropriate. Ensure staff understand their responsibilities for protecting organisational, staff and student information. Monitor staff participation in mandatory IT and cybersecurity training and report completion levels to senior management. Develop guidance and training materials to support staff in using IT systems securely and effectively. Promote a culture of security awareness, responsible technology use and continuous learning across the organisation. IT Infrastructure and Systems Oversee the organisation's IT infrastructure, including networks, servers, endpoints, hardware, software and cloud services. Ensure systems are reliable, secure, appropriately maintained and fit for purpose. Oversee the installation, configuration, maintenance and replacement of IT hardware and software. Ensure appropriate monitoring of infrastructure and systems performance. Develop and maintain effective backup, disaster recovery and business continuity arrangements. Oversee IT asset management and lifecycle planning. Ensure IT systems are appropriately documented and maintained. Review and improve infrastructure to support multiple campuses, offices and operational locations. Cybersecurity and Information Security Lead the organisation's cybersecurity strategy and ensure appropriate security controls are implemented. Identify, assess and manage IT security risks and vulnerabilities. Ensure appropriate protection of organisational, staff and student information. Establish and maintain cybersecurity policies, procedures and controls. Oversee security monitoring, access controls, endpoint protection, authentication and other relevant security measures. Ensure appropriate response procedures are in place for cybersecurity incidents. Lead or coordinate investigations into significant IT security incidents. Promote cybersecurity awareness and good security practices across the organisation. Ensure IT practices support applicable data protection and information security requirements. Work with HR and senior management to ensure cybersecurity training and awareness requirements are incorporated into staff development and onboarding processes. IT Service Management Ensure the IT department provides an efficient, responsive and professional service to staff and students. Establish appropriate service standards, escalation procedures and response times. Monitor IT support performance, service levels and recurring issues. Identify opportunities to reduce recurring incidents and improve first-time resolution. Ensure appropriate ticketing and IT service management processes are followed. Develop a proactive approach to preventative maintenance and service improvement. Ensure major IT incidents are appropriately managed, communicated and escalated. AI, Automation and Digital Transformation Develop and implement an AI and automation strategy aligned with the wider business and IT strategy. Identify opportunities to use artificial intelligence, automation and emerging technologies to improve operational efficiency, productivity and service delivery. Assess business processes that could benefit from workflow automation, AI-enabled tools or system integration. Lead the evaluation, implementation and governance of appropriate AI technologies across UKMC and Unibridge Group. Establish appropriate controls for the responsible and secure use of AI, including data protection, access controls, confidentiality and information security. Work with departments across the organisation to identify practical opportunities for AI adoption and process automation. Support staff in understanding how AI and automation can be used effectively and responsibly within their roles. Develop guidance, training and awareness initiatives to support appropriate use of AI technologies. Monitor developments in AI and emerging technologies and advise senior management on opportunities, risks and potential investment. Lead technology-enabled transformation programmes designed to improve organisational processes, reduce manual administration and enhance the user experience. Ensure AI and automation projects are appropriately tested, documented and supported by change management and staff training. Measure the impact and benefits of AI, automation and digital transformation initiatives. Systems and Digital Transformation Evaluate existing systems and identify opportunities for improvement and automation. Lead or support the implementation of new technology platforms and IT systems. Ensure technology projects are appropriately planned, resourced and delivered. Work with internal stakeholders to understand business and operational requirements. Assess the impact of new technologies on existing systems and processes. Support digital transformation initiatives across UKMC and Unibridge Group. Ensure appropriate testing . click apply for full job details
Interaction milton keynes are currently looking for an Operations manager for one of our long standing clients based in newport Pagnell, Milton Keynes. The role is Monday to Friday 08:00 -17:00, you must be able to drive and own your own car. You will be reporting to the director of operations. About the company: County Rents and Exclusive Housing are part of a family owned group providing the best solutions in temporary accommodation for local authorities and national agencies. They currently support over 1800 households during difficult times for them and are a trusted provider with over 20 years of experience. Job Overview: We are seeking an experienced and dynamic Operations Manager to oversee the daily operations of our temporary accommodation facilities. The ideal candidate will be responsible for ensuring the smooth, efficient, and effective delivery of services, maintaining high standards of service delivery, compliance, and managing the operational team. This role requires a proactive individual with strong leadership skills, a focus on operational excellence, and the ability to adapt in a fast-paced environment. Key Responsibilities: Operational Management: Oversee day-to-day operations of temporary accommodation facilities, ensuring all services are delivered to a high standard. Implement and manage operational procedures, policies, and standards to ensure consistency and quality. Monitor and manage occupancy levels, maintenance repairs, and overall capacity planning. Team Leadership: Lead, motivate, and manage a diverse team, including front-line staff, external contractors, maintenance officers and our service centre. Conduct regular training and development sessions to enhance team skills and knowledge. Foster a positive and collaborative work environment, encouraging high performance and staff retention. Customer Service: Ensure exceptional customer service is provided at all times, addressing and resolving customer issues promptly and effectively. Create a cross function collaboration for complaint resolution. Develop and implement strategies to improve guest satisfaction and experience. Financial Management: Assessing and approving expenditures within agreed mandates and negotiate commercial terms. Monitor expenses and implement cost-saving measures without compromising service quality. Collaborate with the finance department to ensure accurate billing and payment processes. Health and Safety: Ensure compliance with all health and safety regulations and standards, maintaining a safe environment for tenants and staff. Regularly review and update health and safety policies and procedures. Ensure up to date compliance reviews and HHSRS standards are adhered to at all time. Strategic Planning and Development: Work with senior management to develop and implement long-term operational strategies. Deliver internal strategies such as Project 30 and Blue Sky Review Identify and pursue opportunities for service improvement and business growth. Reporting and Analysis: Prepare regular reports on operational performance, including occupancy rates, operation performance, customer satisfaction, and other key metrics. Analyse data to identify trends, challenges, and opportunities for improvement. Key Requirements: Education: Bachelor's degree in Business Administration, Hospitality Management, or a related field is desired. Experience: Minimum of 3 years of experience in property management, preferably in the hospitality, property management, or temporary accommodation sector is desired Skills and Competencies: Strong leadership and people management skills. Excellent communication and interpersonal skills. Proven ability to add commercially without affecting service outcome Strong organisational and problem-solving skills. Knowledge of Housing regulations and standards. Proficiency in using property management systems and other relevant software. Personal Attributes: Proactive, adaptable, and able to work under pressure. Customer-focused with a commitment to delivering high-quality service. Strong ethical standards and integrity. Benefits: Competitive salary and benefits package. Opportunities for professional development and career advancement. A supportive and dynamic work environment. If you are interested in this role please apply online with your full CV and preferably a cover letter. INDMK INDNH
Aug 14, 2026
Full time
Interaction milton keynes are currently looking for an Operations manager for one of our long standing clients based in newport Pagnell, Milton Keynes. The role is Monday to Friday 08:00 -17:00, you must be able to drive and own your own car. You will be reporting to the director of operations. About the company: County Rents and Exclusive Housing are part of a family owned group providing the best solutions in temporary accommodation for local authorities and national agencies. They currently support over 1800 households during difficult times for them and are a trusted provider with over 20 years of experience. Job Overview: We are seeking an experienced and dynamic Operations Manager to oversee the daily operations of our temporary accommodation facilities. The ideal candidate will be responsible for ensuring the smooth, efficient, and effective delivery of services, maintaining high standards of service delivery, compliance, and managing the operational team. This role requires a proactive individual with strong leadership skills, a focus on operational excellence, and the ability to adapt in a fast-paced environment. Key Responsibilities: Operational Management: Oversee day-to-day operations of temporary accommodation facilities, ensuring all services are delivered to a high standard. Implement and manage operational procedures, policies, and standards to ensure consistency and quality. Monitor and manage occupancy levels, maintenance repairs, and overall capacity planning. Team Leadership: Lead, motivate, and manage a diverse team, including front-line staff, external contractors, maintenance officers and our service centre. Conduct regular training and development sessions to enhance team skills and knowledge. Foster a positive and collaborative work environment, encouraging high performance and staff retention. Customer Service: Ensure exceptional customer service is provided at all times, addressing and resolving customer issues promptly and effectively. Create a cross function collaboration for complaint resolution. Develop and implement strategies to improve guest satisfaction and experience. Financial Management: Assessing and approving expenditures within agreed mandates and negotiate commercial terms. Monitor expenses and implement cost-saving measures without compromising service quality. Collaborate with the finance department to ensure accurate billing and payment processes. Health and Safety: Ensure compliance with all health and safety regulations and standards, maintaining a safe environment for tenants and staff. Regularly review and update health and safety policies and procedures. Ensure up to date compliance reviews and HHSRS standards are adhered to at all time. Strategic Planning and Development: Work with senior management to develop and implement long-term operational strategies. Deliver internal strategies such as Project 30 and Blue Sky Review Identify and pursue opportunities for service improvement and business growth. Reporting and Analysis: Prepare regular reports on operational performance, including occupancy rates, operation performance, customer satisfaction, and other key metrics. Analyse data to identify trends, challenges, and opportunities for improvement. Key Requirements: Education: Bachelor's degree in Business Administration, Hospitality Management, or a related field is desired. Experience: Minimum of 3 years of experience in property management, preferably in the hospitality, property management, or temporary accommodation sector is desired Skills and Competencies: Strong leadership and people management skills. Excellent communication and interpersonal skills. Proven ability to add commercially without affecting service outcome Strong organisational and problem-solving skills. Knowledge of Housing regulations and standards. Proficiency in using property management systems and other relevant software. Personal Attributes: Proactive, adaptable, and able to work under pressure. Customer-focused with a commitment to delivering high-quality service. Strong ethical standards and integrity. Benefits: Competitive salary and benefits package. Opportunities for professional development and career advancement. A supportive and dynamic work environment. If you are interested in this role please apply online with your full CV and preferably a cover letter. INDMK INDNH
Job title : Customer Services Representative Location: Nottingham Salary: £25,000 p/a Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Employee of the Quarter, Employee Referral program and many more. Enjoy helping customers and solving problems? Join us as a Customer Services Representative in Nottingham, where you'll handle customer queries, resolve order issues, manage returns, and ensure every customer receives outstanding service. At XMA, technology is only part of the story. Our success is built on talented people who are passionate about making a difference for customers, communities, and each other. For over 40 years, we've helped organisations across the UK unlock the power of technology. Today, we're one of the UK's leading independent technology partners, delivering innovative solutions that drive real-world outcomes across the public and private sectors. We believe in empowering our people to grow, challenge themselves, and achieve their ambitions. When you join us, you'll be part of a collaborative team where ideas are valued, development is encouraged, and your contribution has a genuine impact. Together, we turn ambition into achievement. What you ll be doing: Customer Service Representative Managing customer queries and complaints from initial contact through to resolution. Investigating order, delivery, and service issues involving internal teams and third-party suppliers. Processing credit notes, replacement orders, and goodwill requests. Arranging and monitoring customer returns. Tracking lost or damaged shipments and escalating claims where required. Maintaining accurate records through call logging and documentation systems. Working to service level agreements (SLAs) and company standards. Building positive relationships with customers and colleagues across the business What we re looking for: Customer Service Representative Experience in a customer service or customer-facing role (minimum 1 year preferred) Strong communication and telephone skills A customer-first mindset with excellent problem-solving abilities Ability to manage multiple tasks and meet deadlines Confidence working with people at all levels of the organisation Good IT skills and attention to detail GCSE English (Grade C/4 or above) or equivalent Inclusion We believe that diverse perspectives, experiences and backgrounds make us stronger. We are committed to creating a workplace where everyone feels respected, valued and empowered to be their authentic selves. We foster an inclusive culture where colleagues can thrive, regardless of age, disability, gender identity, race, ethnicity, religion or belief, sexual orientation, neurodiversity, caring responsibilities, socioeconomic background or any other aspect of their identity. Our goal is to ensure every employee has the opportunity to grow, contribute and succeed in an environment built on fairness, respect and belonging. We know that creating an inclusive workplace is an ongoing journey, and we are committed to listening, learning and taking meaningful action to ensure all our people can achieve their full potential. Disability Confident Leader Government's Disability Confident scheme. This reflects our commitment to removing barriers and ensuring disabled people have equal opportunities to join, develop and progress within our organisation. As part of this commitment, we operate a Guaranteed Interview Scheme, offering an interview to candidates with a disability who meet the essential criteria for the role. We will always consider reasonable adjustments throughout the recruitment process and during employment to ensure candidates and colleagues can fully participate and perform at their best. If you require any adjustments during the application or interview process, please contact us at (url removed), and we will be happy to support you.
Aug 14, 2026
Full time
Job title : Customer Services Representative Location: Nottingham Salary: £25,000 p/a Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Employee of the Quarter, Employee Referral program and many more. Enjoy helping customers and solving problems? Join us as a Customer Services Representative in Nottingham, where you'll handle customer queries, resolve order issues, manage returns, and ensure every customer receives outstanding service. At XMA, technology is only part of the story. Our success is built on talented people who are passionate about making a difference for customers, communities, and each other. For over 40 years, we've helped organisations across the UK unlock the power of technology. Today, we're one of the UK's leading independent technology partners, delivering innovative solutions that drive real-world outcomes across the public and private sectors. We believe in empowering our people to grow, challenge themselves, and achieve their ambitions. When you join us, you'll be part of a collaborative team where ideas are valued, development is encouraged, and your contribution has a genuine impact. Together, we turn ambition into achievement. What you ll be doing: Customer Service Representative Managing customer queries and complaints from initial contact through to resolution. Investigating order, delivery, and service issues involving internal teams and third-party suppliers. Processing credit notes, replacement orders, and goodwill requests. Arranging and monitoring customer returns. Tracking lost or damaged shipments and escalating claims where required. Maintaining accurate records through call logging and documentation systems. Working to service level agreements (SLAs) and company standards. Building positive relationships with customers and colleagues across the business What we re looking for: Customer Service Representative Experience in a customer service or customer-facing role (minimum 1 year preferred) Strong communication and telephone skills A customer-first mindset with excellent problem-solving abilities Ability to manage multiple tasks and meet deadlines Confidence working with people at all levels of the organisation Good IT skills and attention to detail GCSE English (Grade C/4 or above) or equivalent Inclusion We believe that diverse perspectives, experiences and backgrounds make us stronger. We are committed to creating a workplace where everyone feels respected, valued and empowered to be their authentic selves. We foster an inclusive culture where colleagues can thrive, regardless of age, disability, gender identity, race, ethnicity, religion or belief, sexual orientation, neurodiversity, caring responsibilities, socioeconomic background or any other aspect of their identity. Our goal is to ensure every employee has the opportunity to grow, contribute and succeed in an environment built on fairness, respect and belonging. We know that creating an inclusive workplace is an ongoing journey, and we are committed to listening, learning and taking meaningful action to ensure all our people can achieve their full potential. Disability Confident Leader Government's Disability Confident scheme. This reflects our commitment to removing barriers and ensuring disabled people have equal opportunities to join, develop and progress within our organisation. As part of this commitment, we operate a Guaranteed Interview Scheme, offering an interview to candidates with a disability who meet the essential criteria for the role. We will always consider reasonable adjustments throughout the recruitment process and during employment to ensure candidates and colleagues can fully participate and perform at their best. If you require any adjustments during the application or interview process, please contact us at (url removed), and we will be happy to support you.
Love taking the lead of a busy operation, keeping people safe, performance high, and budgets tight, while still having the buzz of a great shift? Ready to lead from the front, build a powerhouse team, smash KPIs, and leave every shift better than you found it? Join us as our Transport Shift Manager ! As our Transport Shift Manager, you will be joining our large operation in our Dartford depot, for our customer Sainsburys. This is a full time, permanent position with 40 hours per week contracted. Working any 5 days out of 7, on a shift pattern of 14.00 pm to 22.00 pm (flexibility required for business needs). Pay, benefits and more: We're looking to offer a salary of up to £45,000 per annum (additional shift premium of £2.29 per hour between 18.00pm to 10.00pm) , and 25 days annual leave (plus bank holidays). Your benefits package includes a company sponsored pension scheme, life assurance and access to our benefits platform, including retail discounts. What you'll do on a typical day: Run a safe, slick, high-performing shift - leading from the front to deliver results, control costs, and keep Health & Safety non-negotiable Build, develop, and inspire a powerhouse team through coaching, training, meaningful reviews, and clear succession planning Own the numbers - manage budgets, track KPIs, explain variances, and turn performance data into action Make every shift better than the last by driving accountability, fixing root causes, embedding right-first-time processes, and championing continuous improvement Keep everyone aligned and informed with clear communication, professional stakeholder management, and sharp end-of-shift handovers What you need to succeed at GXO: Cool under pressure and always up for the challenge, bringing commitment, flexibility, and enthusiasm to even the busiest shifts A confident, persuasive communicator who can influence at every level, make smart analytical decisions, and keep customers happy A natural transport operations leader (International CPC would be great) and motivator, able to build engaged, high-performing teams that take ownership and deliver consistently Switched on to the operation, spotting issues before they land, planning ahead, and keeping things running smoothly, safely, and on target Driven by results, quality, and safety, using data, Excel, and sharp analysis to hit KPIs, improve service, and challenge the status quo for the better We engineer faster, smarter, leaner supply chains. GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement
Aug 14, 2026
Full time
Love taking the lead of a busy operation, keeping people safe, performance high, and budgets tight, while still having the buzz of a great shift? Ready to lead from the front, build a powerhouse team, smash KPIs, and leave every shift better than you found it? Join us as our Transport Shift Manager ! As our Transport Shift Manager, you will be joining our large operation in our Dartford depot, for our customer Sainsburys. This is a full time, permanent position with 40 hours per week contracted. Working any 5 days out of 7, on a shift pattern of 14.00 pm to 22.00 pm (flexibility required for business needs). Pay, benefits and more: We're looking to offer a salary of up to £45,000 per annum (additional shift premium of £2.29 per hour between 18.00pm to 10.00pm) , and 25 days annual leave (plus bank holidays). Your benefits package includes a company sponsored pension scheme, life assurance and access to our benefits platform, including retail discounts. What you'll do on a typical day: Run a safe, slick, high-performing shift - leading from the front to deliver results, control costs, and keep Health & Safety non-negotiable Build, develop, and inspire a powerhouse team through coaching, training, meaningful reviews, and clear succession planning Own the numbers - manage budgets, track KPIs, explain variances, and turn performance data into action Make every shift better than the last by driving accountability, fixing root causes, embedding right-first-time processes, and championing continuous improvement Keep everyone aligned and informed with clear communication, professional stakeholder management, and sharp end-of-shift handovers What you need to succeed at GXO: Cool under pressure and always up for the challenge, bringing commitment, flexibility, and enthusiasm to even the busiest shifts A confident, persuasive communicator who can influence at every level, make smart analytical decisions, and keep customers happy A natural transport operations leader (International CPC would be great) and motivator, able to build engaged, high-performing teams that take ownership and deliver consistently Switched on to the operation, spotting issues before they land, planning ahead, and keeping things running smoothly, safely, and on target Driven by results, quality, and safety, using data, Excel, and sharp analysis to hit KPIs, improve service, and challenge the status quo for the better We engineer faster, smarter, leaner supply chains. GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement
Have you built your driving career one mile at a time and are looking for your next challenge? Are you ready to put your Class 1 experience to work in a busy transport operation? Are you ready to take the next step in your driving career? Here at GXO Newark , we are looking for HGV Class 1 Drivers to join our dedicated Currys transport team. Every day, you will play a vital role in keeping one of the UK's largest retailers stocked and moving, helping products reach stores and customers nationwide. You will be working on a full-time , permanent basis, contracted to 48 hours per week, Sunday to Thursday , with start times of 20:00 to 00:00 or 00:00 to 04:00. Choose what suits you best! Pay, benefits and more: Annual salary from £44,495.51 26 days annual leave (including Bank Holidays) Company sponsored pension scheme 24/7 online GP service, life assurance and fully comprehensive employee assistance programme Access to our MyBenefits platform, offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more! Admission to GXO University, our online learning platform enabling you to achieve your career aspirations! What you will do on a typical day: Take the wheel of single and double deck vehicles, delivering products to retail stores across the UK, helping keep one of the nation's largest electrical retail supply chains moving Complete 2 to 3 deliveries per shift, transporting a mixture of palletised and free-standing goods while enjoying a varied day on the road Play a key role in ensuring products arrive safely, unloading goods at each destination with support provided for two-person lifts where required Represent the company with professionalism and pride, operating vehicles safely, legally and efficiently while maintaining accurate delivery and compliance records What you need to succeed at GXO: Full UK driving licence with category C+E entitlement Valid Driver Qualification and Digital Tachograph Cards No more than 6 current penalty points No DR, DG, DD, BA, CD, AC, LC or TT99 endorsements Previous experience driving category C+E vehicles is desirable We engineer faster, smarter, leaner supply chains. GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement
Aug 14, 2026
Full time
Have you built your driving career one mile at a time and are looking for your next challenge? Are you ready to put your Class 1 experience to work in a busy transport operation? Are you ready to take the next step in your driving career? Here at GXO Newark , we are looking for HGV Class 1 Drivers to join our dedicated Currys transport team. Every day, you will play a vital role in keeping one of the UK's largest retailers stocked and moving, helping products reach stores and customers nationwide. You will be working on a full-time , permanent basis, contracted to 48 hours per week, Sunday to Thursday , with start times of 20:00 to 00:00 or 00:00 to 04:00. Choose what suits you best! Pay, benefits and more: Annual salary from £44,495.51 26 days annual leave (including Bank Holidays) Company sponsored pension scheme 24/7 online GP service, life assurance and fully comprehensive employee assistance programme Access to our MyBenefits platform, offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more! Admission to GXO University, our online learning platform enabling you to achieve your career aspirations! What you will do on a typical day: Take the wheel of single and double deck vehicles, delivering products to retail stores across the UK, helping keep one of the nation's largest electrical retail supply chains moving Complete 2 to 3 deliveries per shift, transporting a mixture of palletised and free-standing goods while enjoying a varied day on the road Play a key role in ensuring products arrive safely, unloading goods at each destination with support provided for two-person lifts where required Represent the company with professionalism and pride, operating vehicles safely, legally and efficiently while maintaining accurate delivery and compliance records What you need to succeed at GXO: Full UK driving licence with category C+E entitlement Valid Driver Qualification and Digital Tachograph Cards No more than 6 current penalty points No DR, DG, DD, BA, CD, AC, LC or TT99 endorsements Previous experience driving category C+E vehicles is desirable We engineer faster, smarter, leaner supply chains. GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement
Job Title: Customer Advisor Location: Leeds city centre Pay Rate: 14.02p/hr Hours: Monday - Friday. Rotating shift pattern with 7 hour shifts starting from 8am and finishing up to 9pm. Rota is on a 6 week basis and can be provided if needed. Hybrid Working : First 8 weeks will be office based, and then you can work 3 days from home after your training is signed off. Contract Type: Temporary - 6 months initially with potential for progression. Start Date : 14th September 2026 The Stockbroking Senior Customer Advisor offers a dynamic entry point into the financial services sector, particularly within the stockbroking domain. You'll grow and learn in an environment that recognises the importance of team collaboration through building relationships with customers and colleagues. As a Senior Customer Adviser, you'll be handing complex enquiries. You'll need experience of speaking to customers and have a compassion and a desire to do the right thing for them. We put the customer at the heart of everything we do and will provide great training to enable you to resolve calls by taking responsibility and providing first touch resolution whenever possible. What are the responsibilities of this role?: Deliver clear, accurate, and timely information to customers about their investment shares and account details. Support customers in accessing their accounts and navigating their investment portfolios with confidence. Investigate and resolve customer queries, including issues with transactions or account access, ensuring a smooth and positive experience. Uphold all relevant banking regulations and security standards to safeguard customer data and maintain trust. Keep thorough records of customer interactions and transactions, and assist with reporting for internal reviews and compliance checks. What Benefits do you offer?: Work from home 60% of the week Office located in City Centre with excellent transport links On site canteen First-class support and training for all colleagues Opportunity for growth within the company Holiday allowance of 30 days per year Weekly Pay Online payslips Dedicated aftercare team Annual leave allowance Employee Assistance Programme Access to Able Futures Eyecare vouchers Access to Boost benefits such as discounted shopping vouchers, services, attraction tickets and more Smart Spending App Workplace Pension scheme What skills do I need?: To excel in this role, you should possess the following skills and experience: Experience working in customer services, managing a high volume of calls. Excellent communication skills, both written and verbal Able to handle complex information and work to a high level of detail. Proficiency in IT packages such as Excel, Outlook, and Word Strong problem-solving abilities and the ability to use own judgement Experience in banking, financial services, insurance or lending is highly desirable About working for Lloyds Banking Group: Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We're committed to creating a consciously inclusive workplace where our colleagues can be themselves, thrive and perform at their best. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. As an inclusive employer, we offer Workplace Adjustments for colleagues with a disability (which may include long-term health and neurodivergent conditions) where it is reasonable to do so. This could include flexibility with regards to office attendance, location, and working pattern. We are proud to be a Disability Confident Leader. If you have a disability, you can also apply via our Disability Confident Scheme (DCS). Through the DCS, we guarantee to interview a fair and proportionate number of applicants with a disability, whose application meets the minimum criteria for the advertised job role. We also provide adjustments that are reasonable throughout the recruitment process to reduce or remove barriers for applicants with a disability, long-term health condition or neurodivergent condition. If you'd like an adjustment to the recruitment process just let us know. Joining our client's dynamic and collaborative team will mean you are part of one of the UKs largest banking groups, and supported by a diverse and forward-thinking organisation. Apply today to hear more about this opportunity. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Aug 14, 2026
Seasonal
Job Title: Customer Advisor Location: Leeds city centre Pay Rate: 14.02p/hr Hours: Monday - Friday. Rotating shift pattern with 7 hour shifts starting from 8am and finishing up to 9pm. Rota is on a 6 week basis and can be provided if needed. Hybrid Working : First 8 weeks will be office based, and then you can work 3 days from home after your training is signed off. Contract Type: Temporary - 6 months initially with potential for progression. Start Date : 14th September 2026 The Stockbroking Senior Customer Advisor offers a dynamic entry point into the financial services sector, particularly within the stockbroking domain. You'll grow and learn in an environment that recognises the importance of team collaboration through building relationships with customers and colleagues. As a Senior Customer Adviser, you'll be handing complex enquiries. You'll need experience of speaking to customers and have a compassion and a desire to do the right thing for them. We put the customer at the heart of everything we do and will provide great training to enable you to resolve calls by taking responsibility and providing first touch resolution whenever possible. What are the responsibilities of this role?: Deliver clear, accurate, and timely information to customers about their investment shares and account details. Support customers in accessing their accounts and navigating their investment portfolios with confidence. Investigate and resolve customer queries, including issues with transactions or account access, ensuring a smooth and positive experience. Uphold all relevant banking regulations and security standards to safeguard customer data and maintain trust. Keep thorough records of customer interactions and transactions, and assist with reporting for internal reviews and compliance checks. What Benefits do you offer?: Work from home 60% of the week Office located in City Centre with excellent transport links On site canteen First-class support and training for all colleagues Opportunity for growth within the company Holiday allowance of 30 days per year Weekly Pay Online payslips Dedicated aftercare team Annual leave allowance Employee Assistance Programme Access to Able Futures Eyecare vouchers Access to Boost benefits such as discounted shopping vouchers, services, attraction tickets and more Smart Spending App Workplace Pension scheme What skills do I need?: To excel in this role, you should possess the following skills and experience: Experience working in customer services, managing a high volume of calls. Excellent communication skills, both written and verbal Able to handle complex information and work to a high level of detail. Proficiency in IT packages such as Excel, Outlook, and Word Strong problem-solving abilities and the ability to use own judgement Experience in banking, financial services, insurance or lending is highly desirable About working for Lloyds Banking Group: Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We're committed to creating a consciously inclusive workplace where our colleagues can be themselves, thrive and perform at their best. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. As an inclusive employer, we offer Workplace Adjustments for colleagues with a disability (which may include long-term health and neurodivergent conditions) where it is reasonable to do so. This could include flexibility with regards to office attendance, location, and working pattern. We are proud to be a Disability Confident Leader. If you have a disability, you can also apply via our Disability Confident Scheme (DCS). Through the DCS, we guarantee to interview a fair and proportionate number of applicants with a disability, whose application meets the minimum criteria for the advertised job role. We also provide adjustments that are reasonable throughout the recruitment process to reduce or remove barriers for applicants with a disability, long-term health condition or neurodivergent condition. If you'd like an adjustment to the recruitment process just let us know. Joining our client's dynamic and collaborative team will mean you are part of one of the UKs largest banking groups, and supported by a diverse and forward-thinking organisation. Apply today to hear more about this opportunity. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
