296 jobs found

Conveyancer Sheffield Full-Time Permanent Up to 55,000pa Office Angels are delighted to be partnering with an expanding and well-established legal firm in Sheffield to recruit an experienced Conveyancer to join their growing Residential Property team. This is an exciting opportunity to join a supportive and collaborative firm that genuinely values its employees, offering an excellent benefits package alongside the opportunity to manage your own caseload with dedicated administrative support. Salary & Benefits Salary up to 55,000pa depending on experience 38 days annual leave , inclusive of bank holidays Life Insurance Access to an extensive employee benefits platform Gym membership discounts Cashback and retail discount schemes Ongoing training and career development opportunities The Role Joining a busy Residential Property team, you will be responsible for managing your own caseload from instruction through to completion. With the support of an Administrator handling many of the administrative tasks, you'll be able to focus on progressing transactions and delivering an exceptional service to clients. Key Responsibilities Managing a full residential conveyancing caseload, including sales, purchases, freehold and leasehold transactions Providing expert advice and guidance to clients throughout the conveyancing process Liaising with clients, estate agents, mortgage advisors and solicitors to ensure transactions progress smoothly Reviewing legal documentation and resolving any issues that arise Keeping clients informed and delivering a high-quality customer experience at all stages of the transaction Supporting colleagues within the wider Residential Property team as required Ensuring all matters are handled efficiently and in accordance with regulatory requirements About You To be successful in this role, you will have: Previous experience managing a residential conveyancing caseload Strong knowledge of the residential conveyancing process Excellent communication and client relationship management skills A proactive and organised approach to managing workloads A commitment to delivering a first-class client experience The ability to work both independently and as part of a wider team This is an excellent opportunity for an experienced Conveyancer looking to join a growing firm where they can focus on providing outstanding legal services, supported by a collaborative team and excellent benefits package. Interested? We'd love to hear from you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Customer Service Advisor Red Recruitment is recruiting a Customer Service Advisor to join our client's busy customer contact team on a permanent basis selling high net worth insurance solutions. You will primarily deliver a consultative outbound sales experience, proactively contacting warm leads to understand customers' business insurance requirements and recommending appropriate insurance solutions. You will maximise every sales opportunity through effective questioning, objection handling and relationship building, while remaining flexible to support inbound customer demand when required. Package for a Customer Service Advisor: Salary: Up to 26,469.00 Per Annum Hours: 40 hours per week, Monday to Friday Contract: Permanent Location: Birkenhead Key Responsibilities of a Customer Service Advisor: Proactively contact warm leads through outbound calling to generate new business insurance sales. Flex between outbound and inbound activity to support operational demand while maintaining excellent customer service. Complete detailed fact-finds to understand customers' businesses, operations and insurance requirements. Recommend suitable business insurance products tailored to individual customer needs. Identify opportunities to increase customer protection through appropriate cross-selling and upselling. Achieve targets for Gross Written Premium (GWP), conversion, Quality Assurance (QA) and Customer Satisfaction (CSAT). Explain policy features, benefits, exclusions and pricing clearly and confidently. Handle objections effectively and use consultative sales techniques to maximise conversion opportunities. Maintain accurate customer records and ensure all activity complies with FCA regulations, Consumer Duty and internal compliance standards. Deliver consistently high-quality customer interactions that protect and enhance the reputation of the business. Work collaboratively with underwriting, customer service and operational support teams to deliver excellent customer outcomes. Undertake any other duties required to support operational performance. Key Skills and Experience of a Customer Service Advisor: Experience in outbound telephone sales. Proven sales experience with a strong record of achieving and exceeding targets. Excellent communication, influencing and negotiation skills. Ability to build rapport quickly and deliver a consultative sales approach. Strong objection handling and closing skills. Ability to manage multiple systems while maintaining accuracy and attention to detail. Experience working within a regulated environment or following structured compliance processes. Commitment to delivering outstanding customer outcomes. Attention to detail and ability to work within a regulated environment. If you are an experienced customer service professional who enjoys solving problems and taking ownership of customer enquiries, please apply now! Red Recruitment (Business)

Mortgage Performance & Development Manager / Mortgage Trainer Surrey, Sussex & Hampshire 42,500 Basic + 2,500 Bonus + 4,000 Car Allowance OTE 49,000+ Mortgage Trainer Mortgage Coach Mortgage Performance Manager Financial Services Cameron James Professional Recruitment is recruiting an experienced Mortgage Performance & Development Manager / Mortgage Trainer for a leading Financial Services organisation covering Surrey, Sussex and Hampshire. This is a fantastic opportunity for an experienced Mortgage Advisor or Mortgage Trainer looking to move into a coaching and development position with genuine high earnings and outstanding career progression. Duties Coach Mortgage Advisors. Deliver onboarding. Improve Mortgage & Protection sales. Conduct T&C observations. Support advisor development. Deliver KPI reviews. Mentor new recruits. Analyse branch performance. Support continuous improvement. Requirements CeMAP Qualified. Mortgage advice experience. Coaching or leadership experience preferred. Excellent communication skills. Strong protection knowledge. Full UK Driving Licence. Benefits 42,500 Basic 2,500 Bonus 4,000 Car Allowance Excellent High Earnings 33 Days Holiday Birthday Leave Pension Life Insurance Career Development This role would suit candidates currently working as a Mortgage Trainer, Mortgage Performance Manager, Area Mortgage Manager, Senior Mortgage Adviser, Mortgage Coach, Financial Services Trainer or Mortgage Broker.

Financial Promotions Team Leader - Hybrid Solihull PRIMIS Mortgage Network are the largest dedicated Mortgage & Protection Network in the UK with some 3000 advisors and circa 1000 partner AR firms nationally. PRIMIS form part of the LSL Property Services plc group. We are recruiting for a new Financial Promotions Team Leader to join our Financial Promotions department. The team are an integral part of our large Risk and Compliance function. The Financial Promotions Team Leader is responsible for the day-to-day leadership and operational management of the Financial Promotions function, ensuring financial promotions are assessed and approved in accordance with regulatory requirements, internal policies, and agreed service standards. Alongside leading a team of Financial Promotions Consultants, the role is accountable for maintaining high-quality standards, effective operational controls, and a culture of continuous improvement, whilst providing practical, commercially aware compliance support to Appointed Representative firms. Acting as the function's technical lead, the Team Leader will promote positive customer outcomes, deliver exceptional broker service, and support the network's vision to delight the broker by deliver of best-in-class support. The role is a hybrid role with 2 days per week required at our HQ in Solihull and 3 days per week from home. Key Responsibilities Lead, motivate and develop the Financial Promotions team, creating a high-performing, engaged and collaborative culture. Manage team performance, recruitment, development, resource planning, and performance reviews. Oversee the day-to-day operation of the Financial Promotions function, ensuring service, productivity and quality standards are consistently achieved. Undertake financial promotions assessments and approvals where required, acting as the escalation point for complex or higher-risk matters. Deliver and oversee the Financial Promotions quality assurance framework, identifying trends, training needs, and opportunities to strengthen controls. Lead the operation of the AR Website & Social Media Licence programmes, including oversight of risk-based sample checking and third-party suppliers. Act as technical lead for Financial Promotions, maintaining a strong working knowledge of Consumer Duty, The FCA Handbook (including PERG 8, MCOB and ICOBS), ASA codes and other relevant legislation. Maintain Financial Promotions procedures, guidance, and knowledge resources, including the team SharePoint site and Forms, together with process simplification and automation. Build strong relationships with internal stakeholders, AR firms and external suppliers, providing responsive, practical, and commercially aware regulatory support. Escalate material regulatory, operational or conduct risks appropriately, supporting robust governance and positive customer outcomes. Knowledge, Skills & Experience Essential Experience within a Financial Services Compliance environment CeMAP (or equivalent recognised industry qualification) Good working knowledge of FCA regulatory requirements relevant to mortgage and/or insurance distribution, including MCOB and ICOBS Ability to interpret regulatory requirements and apply sound, proportionate judgement Desirable Experience of Financial Promotions assessment or oversight Previous people management, coaching, or supervisory experience Understanding of Consumer Duty and its practical application Familiarity with PERG 8 and the FCA Financial Promotions regime Experience of quality assurance, monitoring, or operational control frameworks Salary is between £32,000 and £37,000 per annum DOE The role is a hybrid role with 2 days per week required at our HQ in Solihull and 3 days per week from home. Applications in confidence to James McNee of PRIMIS / LSL's internal recruitment function We are an equal opportunity and Disability Confident employer, dedicated to building a diverse and inclusive workplace. We welcome applications from people of all abilities and backgrounds, and we do not discriminate based on disability or individual needs. If you require any reasonable adjustments during the recruitment process, please let us know. LSL Property Services / PRIMIS Mortgage Network are dedicated to protecting your data - our Recruitment Privacy Notice can be viewed on the LSL Careers website

Looking for a Monday to Friday insurance role where your customer service skills will really make an impact? A well-established insurance company is looking for a Fleet Support Advisor to join its growing commercial team in Liverpool. This is a fantastic opportunity for an experienced Customer Service Advisor or insurance professional to join a supportive business that offers genuine career development and long-term stability. What will you be doing as a Fleet Support Advisor? Supporting a portfolio of fleet and commercial motor insurance clients. Handling customer and insurer queries by phone and email. Processing policy changes and maintaining accurate records. Building strong client relationships and delivering excellent customer service. Identifying opportunities to introduce additional insurance products where appropriate. We would LOVE to hear from you if you have the following skills and experience: This role could suit a Commercial Account Handler, Insurance Account Handler, Fleet Administrator, Insurance Customer Service Advisor or similar. You'll ideally have: At least 2 years experience in commercial insurance or insurance customer service. Fleet or multi-vehicle insurance experience would be an advantage. Ability to work independently and use your own initiative Strong attention to detail and good IT skills. A proactive, customer-focused approach. What will you get in return for your work as a Fleet Support Advisor? Competitive salary of 26,000- 28,000. Working hours: Monday-Friday, 9am-5pm 23 days holiday plus bank holidays, increasing with service. Private medical cover and Death in Service (after probation). Pension scheme. Fully supported professional insurance qualifications and genuine career progression Well being support, employee discounts. Friendly, supportive office environment in Liverpool. Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database.

Why choose us? BRUSH Group provides the energy solutions that help power our built world . From power transformers to switchgear and engineering solutions, for generations, the BRUSH brand has stood for engineering excellence. We are committed to supporting the global effort for industrial decarbonisation and sustainable development and have set ambitious objectives to achieve our target of net zero greenhouse gas emissions by 2050. What's the role? Provide expert HR advice and support to managers, employees and wider stakeholders on a range of HR matters, including performance, absence management, employee relations and policy development. Manage and deliver HR administration support for business areas. This is a key role in supporting HRBPs combining the implementation of HR strategy that aligns with The organisation's objectives and delivering first class operational support. Key Responsibilities: First point of contact for all HR-related queries, providing timely and professional responses. Advise managers and employees on HR policies, procedures, and best practices, ensuring compliance with employment law and company policy. For example, performance/talent management, absence and employee relations. Support HRBPs with investigations and disciplinary process. Assist in the development and implementation of HR policies and procedures, ensuring they are up-to-date and legally compliant. Manage the onboarding (including induction for new managers) and probation process for new hires, ensuring all documentation is completed, right to work compliance and inductions are conducted effectively. Maintain and update the induction material to reflect changes in the business. Advise on any probation concerns raised and supporting managers with extension process. Assist in the administration, training and completion of the performance management (PDR) process. Work with HRBP to identify training and development needs through talent review process and support the coordination and completion of relevant training. Support managers with performance management issues, through informal and formal stages. Maintain accurate and up-to-date HR records, including contracts and files. Responsible for HR system accuracy (sage) and monthly reporting. Coach HR Administrators. Coordinate and manage Occupational Health provision, across the organisation. Ensuring we are tailoring requests to specific absence circumstances. What are we looking for: Qualifications CIPD Level 5 or higher Skills Strong interpersonal and communication skills Excellent organisational and time-management abilities Ability to handle sensitive and confidential information with discretion Knowledge of employment law and HR best practices Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) High level of professionalism, integrity and attention to detail Approachable and trustworthy Problem-solving mindset Adaptable and open to change Committed to continuous professional development Experience Proven experience in an HR advisory or generalist role Experience in managing employee relations issues and performance management processes Experience of HR software and systems (e.g., Sage HR) and track record of maintaining accurate data What's in it for you? Competitive salary Holiday allowance starting at 26 days per annum plus bank holidays (pro rata for part time roles) Flexible and Hybrid working options (role dependant) Life insurance - 4 x annual salary Enhanced Company Pension scheme 24/7 free and confidential Employee Assistance Programme GP24 Service - Access to remote, private GP services 24/7, 365 days a year plus Second Medical Opinions. BRUSHRewards - Discover plenty of ways to get more active and make great savings on everyday essentials as well as gifts for loved ones, holidays and special treats for yourself. Family friendly policies including Enhanced Maternity/Paternity Bike2work scheme Long Service Awards Developing our people is important to us - we support and encourage development by offering ongoing professional development and training. About The Organisation BRUSH Group provide agile and adaptive engineering solutions and products, including consultancy services, design, and project management as well as award-winning product technology, to a wide range of projects.A chosen partner for national and regional power generation and distribution network operators, through innovation and a commitment to delivering solutions that address grid-resilience and drive system change, we support the global drive to net-zero, helping create a future-proof Infrastru

As a Corporate Knowledge Lawyer in Guildford, you'll play a key role in supporting the legal team by providing expert insights and maintaining up-to-date knowledge resources. This role is essential for ensuring the smooth delivery of legal services within the professional services industry. Client Details Our client is a highly regarded UK law firm with a market-leading corporate practice recognised by the leading legal directories. The team advises a broad range of clients, from multinational corporates and private equity-backed businesses to owner-managed companies, high-growth ventures and high-net-worth individuals. The corporate group is one of the largest and most respected teams outside London, handling high-quality domestic and cross-border matters across private M&A, private equity, venture capital, corporate reorganisations, joint ventures and general corporate advisory work. The firm is known for combining sophisticated transaction work with a collaborative and supportive culture, alongside a significant focus on legal technology and innovation. Description Role Summary An exciting opportunity for an experienced Corporate Knowledge Lawyer, or a senior corporate fee earner looking to move into knowledge management, to support a leading corporate practice. Working closely with senior stakeholders, you will drive training, knowledge development and legal innovation initiatives while helping embed AI and legal technology into the team's day-to-day delivery. The Role Working alongside an established senior knowledge lawyer and the head of the corporate practice, you will be responsible for developing and maintaining the team's know-how, training programmes and knowledge resources. You will act as a trusted adviser to lawyers across the team, providing technical support on complex corporate matters and helping ensure the practice remains at the forefront of legal and market developments. A key aspect of the position will involve supporting the firm's innovation agenda, including the adoption of legal technology, AI tools and modern knowledge management processes to enhance client service and lawyer productivity. Key responsibilities include: Drafting, updating and maintaining precedents, templates and guidance materials Monitoring legal and market developments and disseminating key updates Delivering technical and skills training across all levels of the team Supporting trainee development, onboarding and broader learning initiatives Acting as a technical resource for lawyers on corporate law and market practice Assisting with research, knowledge-sharing and business development initiatives Managing and developing knowledge repositories and best-practice resources Leading or supporting legal technology and AI implementation projects Driving adoption of innovative tools and new ways of working Supporting strategic initiatives within the corporate practice Profile Candidate Profile The ideal candidate will be either: An established Corporate Knowledge Lawyer; or A qualified corporate solicitor with around 5+ years' PQE looking to transition into a knowledge-focused role. You should possess: Strong technical corporate law expertise, particularly in M&A and general corporate matters Excellent legal research and drafting skills Strong communication and stakeholder management abilities Experience delivering engaging training programmes A collaborative and approachable style A genuine interest in legal technology, AI and innovation The ability to influence change and drive adoption of new processes and technologies Job Offer High-quality corporate work within a market-leading team The opportunity to shape AI and legal technology adoption Flexible and hybrid working arrangements Strong investment in learning, development and career progression Collaborative, supportive and inclusive culture Competitive salary and bonus potential Private medical insurance Pension contribution Life assurance and income protection Enhanced family leave benefits Flexible benefits package, including holiday trading and wellbeing benefits Long-term career prospects within a highly regarded and growing firm Location Guildford, with an expectation to work in the office two days per week Candidates seeking a four-day working week will also be considered.

Insurance Support Advisor Salary - £26,000-£27,000 per annum Hours Full time, permanent contract. Mon-Fri, (Apply online only) We are currently recruiting for an Insurance Support Advisor, to be based at one of the client s biggest offices on the outskirts of the Liverpool city centre area. This is a fantastic role working with a well-known, nationwide insurance broker. In this role, you will be required to oversee the full customer journey: firstly, providing customer service, renewal and administrative support then connecting to the customers insurance needs (phone, in person, post, e-mails, website enquiries) and then provide support to the Fleet Sales Managers to ensure the company and FCA rules & guidelines are followed whilst also providing the best customer journey possible. Additional responsibilities include: Always providing an excellent level of customer service, mainly in the assisting of insurance related queries and administrative policies. Offering insurance support across the full range of insurance products that are provided by company in connection with customer requirements and then their needs for adjustments, renewals and claims. Providing a friendly and efficient service, notifying customers of all relevant information complying with FCA and company requirements. Planning and processing all administration jobs to efficiently control yours and your own teammates workloads. Adhere to both company and FCA guidelines and regulations. Qualifications / Skills Required: At least 2 year s experience in an insurance support or focused role, desirably dealing with both commercial insurance and automotive insurance. Have experience working towards KPI and target related expectations. Ideally had an exposure to working towards FCA regulations and guidelines. If this sounds like the perfect role for you then please submit your CV. This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview. Should you apply for this role, we will process your data as detailed in our Privacy Policy and by applying for this opportunity I agree that Aspire Recruitment will keep me informed about potential employment opportunities regularly and that I can choose to opt out of receiving information at any time.

Your new company My client, a leading insurance recoveries organisation based in Warrington, is seeking a pair of professional recovery advisors to join their team on a permanent basis. Based in contemporary offices in Warrington with ample free parking, you will be joining a fast-paced and well-established team who all have a passion for going that extra mile with both internal and external customers. Your new role The position is offered full time Monday to Friday with a choice of either a 35 or 40-hour week. You will play a pivotal role in driving performance by identifying the root causes of payment delays and resolving barriers to settlement. Taking confident ownership of complex recovery activity. This position focusses on delivering timely, accurate follow-up with insurers, customers and internal stakeholders to improve outcomes. Some of your duties will include but not limited to Investigate payment delays, identify root causes and take ownership of resolving issues quickly and effectively. Maintain regular, professional communication with insurers, customers and internal teams to secure timely outcomes. Take a self-motivated and organised approach to workload management, ensuring actions are completed accurately and within agreed timescales. Support the Head of Department by contributing insight, raising concerns early and helping maintain high operational standards. Provide proactive case management, clear prioritisation and focused follow-up on overdue payments Use data, system notes and data activity to spot trends, highlight risks and support continuous improvement in performance. What you'll need to succeed Experience within the insurance sector, with a strong understanding of recoveries or dispute resolution Strong communication skills both written and verbal A track record of managing payment queries, resolving delays and achieving positive recovery outcomes. Confidence in investigating issues, identifying root causes and taking practical action to resolve them. Self-motivated, tenacious and resilient approach, with the drive to follow tasks through to completion. Attention to detail, sound judgement and an organised working style. Comfortable with Microsoft applications and general IT systems. Passion for going that extra mile What you'll get in return Competitive salary - up to 40k DOE Free parking Contemporary offices Progression opportunities 22 days' holiday, increasing to 27 days with service, plus your birthday offPension scheme What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

We re AND-E one of the fastest-growing insurance companies. And we re proud of our warm and inclusive culture. We re building a diverse community, with a unique blend of strengths, to take our business to the next level. As a DevOps Engineer, you ll be at the heart of our platforms, helping keep everything running smoothly behind the scenes while we deliver for our customers. You ll get hands-on with AWS, working across monitoring, incident response, automation, and CI/CD all the good stuff that keeps modern platforms fast, reliable, and scalable. This isn t a role where you ll just keep the lights on. You ll be solving real problems, reducing manual effort, and helping shape how we build and run our systems going forward. You ll work closely with experienced engineers, share ideas, and continuously look for smarter, better ways of doing things. Your work will directly support the systems that power our business, making sure they re ready when our customers need them most. If you re curious, collaborative, and enjoy solving meaningful technical challenges, this could be your next move join us and take your career further. CHALLENGED NOW AND-EXPERT NEXT. This role is based in the UK and requires candidates to have the right to work in the UK. Responsibilities Manage and support AWS services (EC2, RDS, S3, Lambda, networking), while driving automation using Shell, Python, and AWS-native solutions to improve efficiency and reliability. Assist in building and maintaining CI/CD pipelines using tools such as AWS CodePipeline and Jenkins. Support cloud-based deployment, monitoring, and operational tooling across application environments. Maintain platform availability, resilience, and disaster recovery capabilities, contributing to service reliability improvements (SLIs/SLOs). Participate in deployments, releases, and day-to-day operational support across multiple applications. Monitor system health, including application environments, scheduled jobs, integrations, and message queues, and contribute to logging and alerting standards. Support incident management activities, including triage, troubleshooting, escalation, root cause analysis (RCA), and continuous improvement based on incident trends. Assist with routine maintenance tasks such as data validation, fixes, and batch/integration support. Support containerisation using Docker and follow best practices for image creation and management. Assist with infrastructure and system administration tasks across Linux and Windows environments. Apply Infrastructure as Code (IaC) principles using Terraform. Follow DevOps best practices, including branching strategies and source control using Git and Bitbucket. Contribute to technical documentation, runbooks, and operational procedures using Confluence and Bitbucket. Collaborate in Agile ceremonies with cross-functional teams, including developers, testers, infrastructure teams, and third-party vendors. Support planned out-of-hours changes and incidents where required. Participate in cost-awareness and optimisation activities within AWS environments. Knowledge, Skills and Qualifications Essential • Experience in IT support and systems administration. • Basic understanding of ITIL, DevOps, Agile, and Kanban principles. • Exposure to Linux administration and troubleshooting. • Hands-on exposure to AWS core services (EC2, S3, RDS, IAM, CloudWatch). • Understanding of CI/CD pipelines and deployment automation. • Familiarity with monitoring, logging, and observability tools. • Awareness of application platforms and middleware such as Java, Tomcat, Apache, and NodeJS. • Experience using Git and collaborative development workflows. • Basic scripting skills using Shell or Python. • Understanding of containerisation concepts using Docker. • Strong problem-solving skills and attention to detail. • Good communication and interpersonal skills. • Willingness to learn and develop within a fast-paced technical environment. • Understanding of incident management and production support environments. • Awareness of security best practices (IAM roles, secrets management). Desirable • Exposure to Guidewire applications. • Exposure to Terraform or Infrastructure as Code (IaC) tooling. • Knowledge of AWS Lambda, serverless, and event-driven architecture. • Experience within insurance or financial services environments. • Experience with EKS / container orchestration (or strong Docker usage). • Experience working in 24/7 production environments, ideally within regulated settings. • Understanding of release management and change controls in regulated environments. Why Join Us? We're all about helping you grow, with plenty of support to develop in your current role whilst also creating opportunities to explore new ones and advance your career. We realise that we need to be a good fit for you above all else so here s what you can enjoy about AND-E: Recognised as the Best Large Insurance Employer: We are proud to have been named the Best Large Insurance Employer for 2023 at the prestigious British Insurance Awards. Unmatched Work-Life Balance. Competitive Salaries and Benefits Package: We offer competitive salaries that recognise your skills and expertise. We champion choice, flexibility, and balance in both work and home life. Our commitment to diversity, equity, and inclusion ensures everyone feels valued and supported including embracing neurodiversity and providing the tools needed to thrive. We like to think our benefits package is one of the best, focusing on colleagues health, wealth, and lifestyle. We offer: Up to 28 Days annual leave with the option to buy/sell up to 5 days holiday 7.5% Discretionary Annual Bonus Healix Private Medical Insurance Options 3 x Annual Salary Life Assurance A range of health, wellbeing, and financial support benefits, including money back on health expenses, Employee Assistance Programme, Flu Jab voucher, Virtual GP service, and driving lessons for you and your family. Additional perks such as a pension advisory service, family-friendly policies, season ticket loan , cycle scheme , and financial flexibility through Wagestream . Subject to company performance and completion of probation Aioi Nissay Dowa Europe is committed to promoting equal opportunities in employment. Employees and job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (Protected Characteristics) At AND-E, equal opportunity is more than a policy it s a promise. We welcome applications from all individuals regardless of age, disability, gender identity, marital status, pregnancy, race, religion, sexual orientation, or any other protected characteristic. Reasonable adjustments: If you require any adjustments to support you during our recruitment process, please let us know. We re committed to making the process accessible and are happy to help.

We are recruiting on behalf of our client, a reputable family-owned motor dealer group in Blackpool, for the position of Service Advisor. This is an excellent opportunity for experienced motor trade professionals seeking to advance their careers within a busy, customer-focused dealership environment. The successful Service Advisor will play a vital role in delivering exceptional customer service while managing aftersales operations efficiently. Benefits: Competitive basic salary of 30,000 per annum Bonus scheme with significant earning potential Full training and ongoing development opportunities Career progression within a growing dealer group Company pension scheme Employee discount programmes Life insurance and health & wellbeing support Friendly, supportive team environment Company events and cycle to work scheme Duties of the Service Advisor: Act as the first point of contact for service and parts customers, providing outstanding customer service Manage customer bookings, enquiries, and service-related paperwork efficiently Maintain regular communication with customers regarding vehicle servicing and repairs Process payments and follow-up actions to ensure customer satisfaction Assist retail and trade customers with parts requirements and stock enquiries Liaise closely with technicians and service advisors to ensure parts availability for workshop jobs Receive, check, and accurately record parts into stock, maintaining stock levels and inventory records Keep pricing structures and stock records up to date Ensure the department is well-presented and maintained to high standards Deliver exceptional service at every stage of the customer journey Requirements of the Service Advisor: Previous experience as a Service Advisor or Parts Advisor within the motor industry Strong communication and interpersonal skills Excellent organisational skills with attention to detail Ability to work effectively in a fast-paced environment Positive attitude and a commitment to delivering excellent customer experiences Contact Paul Martin, Automotive Recruitment Specialist at Perfect Placement covering Blackpool and Lancashire, today to discover more about this fantastic opportunity. At Perfect Placement we specialise in Jobs within the Automotive Field, we can help you with your Career search for Motor Trade Jobs as we have over 1,700 live Automotive Vacancies across the whole of the UK ranging from Vehicle Technician Jobs to Service Manager Jobs.

HR ADVISOR - EMPLOYEE RELATIONS (12m FTC) Rendall & Rittner • Competitive • Home Based ROLE OVERVIEW During this 12 month fixed term contract, you will be the go-to advisor for all things employee relations, providing confident, timely and pragmatic guidance across a varied caseload. From disciplinaries and grievances to absence, performance and complex restructures, you will help leaders reach fair, compliant and people-centred outcomes that protect our culture and our business. Working from home, you will partner with managers across our nationwide operations, building their confidence and capability while ensuring consistency with UK employment law and company policy. You will balance detail and pace, documenting thoroughly, anticipating risks early and guiding consultations that land change well. ROLE EXPECTATIONS Most days you will be advising managers on live ER cases, drafting documentation, preparing for and attending hearings remotely, and guiding consultation processes for restructures. You will keep meticulous records, update trackers, and collaborate with HR colleagues to spot trends, improve policies and upskill our managers. WHAT SUCCESS LOOKS LIKE You resolve ER cases promptly with well-reasoned, risk-aware advice that stands up to scrutiny. Restructure consultations are delivered to plan, with clear communications and compliant documentation. Managers feel supported and more capable, evidenced by consistent feedback and fewer escalations. Case records are complete, accurate and audit-ready, with actions tracked to closure. You identify patterns and recommend practical policy or training improvements that reduce issues. Stakeholders trust your judgement, and you communicate difficult messages with empathy and clarity. HOW YOU'LL SPEND MOST OF YOUR TIME Managing a mixed ER caseload end-to-end: disciplinaries, grievances, performance, absence and appeals. Planning and supporting restructures and redundancies, including timelines, scripts, letters and consultations. Coaching managers to handle conversations well and make fair, consistent decisions. Drafting and reviewing documentation: investigation reports, outcome letters, settlement agreements and notes. Keeping case trackers, MI and risk logs up to date, and preparing clear summaries for stakeholders. Collaborating with HR colleagues and external advisors to ensure compliance and best practice. WHO THIS ROLE IS FOR You are a calm, pragmatic advisor who balances empathy with sound commercial judgement. You build trust quickly, communicate clearly and handle sensitive information with absolute discretion. You are organised and self-motivated, thriving in a home-based role with competing priorities. You are solution-focused, anticipating risks and guiding managers to fair, compliant outcomes. You are a continuous improver who turns insights into simple, practical changes. EXPERIENCE THAT HELPS Managing a high-volume ER caseload in a multi-site or service-led organisation. Supporting restructures and redundancies, including collective or individual consultation. Working with employee representatives or unions and navigating sensitive stakeholder dynamics. Using HRIS and case management systems to maintain accurate records and MI. Designing or delivering ER training or toolkits for managers. WHAT WE OFFER Competitive salary, aligned to experience Discretionary bonus 25 days holiday plus bank holidays Private medical insurance, life assurance and enhanced family leave Fully funded training and professional development Pension scheme and employee assistance programme Discounts across travel, retail, fitness and entertainment ABOUT RENDALL & RITTNER Rendall & Rittner is one of the UK's most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a founding partner of Odevo. We are people-led and technology-enabled, investing heavily in our teams, systems and continuous improvement. Our standards are recognised through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year. HOW WE HIRE Initial conversation with our talent team Interview focused on your ER expertise, judgement on complex cases and restructures, stakeholder coaching skills, and alignment with our people-first values We aim to complete the process within two to three weeks and communicate clearly throughout. INTERESTED? Apply with your CV. All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required. Appointment is subject to a valid DBS check.

Portfolio are proud to represent our client, a global Software business in their search for an Activation and Engagement Account Manager. They are expanding the Customer Service team due to continued growth. Working with the Engagement and Activation team you will be an Account Manager for new Businesses joining the Service! Acting as a first point of contact for your allocated clients, this is not your normal high volume, inbound customer service role. You will be responsible for onboarding the client, dealing with any issues, general queries and technical questions they may have for the first 30 days of their contract. You will be keeping in regular contact via inbound, outbound and Teams providing a world class experience for our business owners. This a very varied, fast paced role within a friendly, supportive team that offers a clear progression pathway ! Day-to-Day Responsibilities: Provide an excellent customer service to our new and existing clients Carry out pro-active implementation calls to new clients to welcome them to the service and provide them with an overview of the system and assist with the set-up of their account Continue to account manage each on-boarded client during the first 30 days of their service agreement, keeping an accurate record of discussions with each client on Salesforce Contribute to the companies business goal of migrating all HRonline users to the new software system Take ownership of any Service Issues raised by the client, keeping an accurate account of the client's concerns on the relevant CRM system Conduct demonstrations of software by webinar for prospect clients and those wishing to migrate from HRonline Ensure all Service Level Agreements are adhered to at all times. Meet and exceed all Key Performance Indicators Contribute to team targets, paying particular attention to customer experience and feedback. Key Requirements: Required skills and experience Customer service experience is essential The ideal candidate will have experience of working in an out-bound, telephone based role Must have excellent listening skills and be able to communicate with clients and users of varying technical ability The ability to work in a fast-paced environment. Able to adapt to change Can take responsibility of own product knowledge Able to communicate at different levels throughout the business Benefits: Enhanced holidays - 25 days increasing to 27 after 2 years' service and 28 after 5 years' service Private health care cover after 5 years' service New business referral scheme Access to Health Shield Access to the EAP service Refer a friend scheme Paid birthday leave Pension scheme contribution increasing to 5% after 5 years' service and again to 7% after 7 years' service Group life insurance Eye care contribution Free fruit (office-based staff) Travel Season Ticket loan scheme Milestone recognition Discounted products - Manchester City centre parking (AO Arena) / First Bus Travel Club Membership / Microsoft Home User programme / Anglian Home Improvements Pace health Club (situated in the park Inn) discounted gym membership and spa treatments Park Inn 20% off food and drink New Century food and drink discount Revolution De Cuba food and drink discount Cycle 2 Work scheme after probationary period Free On site Gym Bright Exchange perks INDMANJ 51773LFR1 The Portfolio Group are acting on behalf of our client in recruiting for this position.

Portfolio are proud to be representing our client, a market leading professional services consultancy in their search for a HR / Employment Law Expert to conduct HR meetings on behalf of their clients. You will have experience in conducting HR meetings such as investigations, disciplinaries, decision making and issuing outcomes including warnings and dismissals. You will need a HR / CIPD Degree OR strong experience in people management and chairing HR Meetings. Your role will be to support thousands of business owners ensuring compliance and legality, and a fair outcome for both employer and employee. Excellent communication is a must as you will assisting business owners across the country - 100,000 to be exact! This is an amazing opportunity for a HR Expert who enjoys conducting investigations, speaking with witnesses, holding meetings and decision making on a variety of issues across all sectors and industries. If you are looking for a new challenge, please apply today and we'll be in touch to discuss further! Job Purpose To deliver an expert HR service virtually via platforms such as Microsoft Teams in order to support our clients in dealing with formal meetings with their employees - conducting and advising on consultancy, capability, disciplinary, grievance and appeal issues as well as investigations and settlement negotiations. Job Overview We are looking for personable and confident HR professionals/ People Managers with good technical skills who can respond to often short-notice assignments and produce thoughtful, legally compliant and well-written reports. The ability to act impartially, identify and quantify risk for our clients and communicate this to them effectively is crucial. Day-to-Day Responsibilities Attend meetings with clients and their employees as arranged and diarised by an office-based paralegal and either conduct these or support the client to do so, as required. To undertake mediation, conciliation and other employment relations services as may be requested by clients from time to time. To provide clients with advice and guidance on their legal position with individual employees or groups of employees, with due regard to your duty of impartiality. To provide prompt, high quality reports of outcomes within specified time frames and adhere to administrative procedures concerning file management. Regularly achieve or exceed the hearing targets set by the Face2Face Management team. Work towards the team objective of obtaining repeat business. What you Bring to the Team Educated to degree level in HR, law or related business discipline or with substantial professional experience Background in HR management, consultancy or in employment law Highly professional presentation, service focussed and personable; quickly able to form good working relationships with people who may be stressed, angry or upset. A 'can do' approach to challenging situations and problem solving Benefits 25 days' holiday, plus bank holidays Day off on your birthday Cash plan for you (and your children, if any) Holidays increase after 2- and 5-years' service. Contractual sick pay Private medical insurance after 5 years' service Pension Plan and Life Insurance Pension plan contributions increase after 5- and 7-years' service Holiday season bonus after 3 years' service Profit Share Scheme Season Ticket loan scheme Cycle to work scheme AND Free on-site Gym Access to Employee Assistance Programme Modern offices in the City Centre, with excellent transport links and subsidised car parking if needed Company incentives, access to discount schemes 51692LFR3 INDMANJ The Portfolio Group are acting on behalf of our client in recruiting for this position.

Portfolio are proud to be representing our client, one of the fastest growing HR Consultancy businesses globally. As a leading technology provider, they are transforming the world of work in terms of HR and health and safety helping businesses manage their day-to-day, removing administration burden and growing their bottom line. We are looking for a HR / CIPD / Employment Law professional to join the team providing clients with documentation advice. You will be holding phone and teams calls with business owners, offering advice and assistance around any HR documentation such as employment contract, letters, policy and employee guidance. You may need to create policy and documents ensuring they are legally compliant and provide protection for both employer and employee. This role offers amazing exposure to HR issues whilst being very varied and fast paced, so organisation and attention to detail are a must! If you a HR Admin, or looking for your first real step into HR and you want a role that gives great progression and continued learning, please apply today and we'll be in touch! Day-to-day responsibilities include but are not limited to the below: To advise clients developing documentation based on their needs client and the suitability of relevant policies and procedures. To review client's existing documentation to ensure it is in line with the good work plan and advise in relation to terms which breach Employment Law. Provide best practice advice to clients to assist in documentation development and highlight potential commercial options and the risks these options present. To ensure that personal knowledge of HR and Employment Law is continually updated. To provide a client focused and personalized approach, building relationships and always enhancing the client experience. Focus on continuous engagement of clients with documentation provided, ensuring the documents have been accepted and issued to staff and the client understands the importance of this when managing employee relations. To guide clients through Brightbase and BrightHR software in relation to accessing documentation. To proactively call and advise clients using "insights" gained from data on Bright. To log all advice accurately onto the bespoke internal system, taking ownership and responsibility for ongoing cases. To provide clients with bespoke supporting information/documentation to assist them to implement the solutions provided. To review client documentation and provide advice accordingly taking their applicable internal terms and conditions into account in each case. To arrange welcome calls for new clients and provide reports as required To carry out other tasks that are deemed necessary by the Management Team. To offer the clients options regarding utilisation of other products and services we provide and make such introductions accordingly. To manage own workload working from the task list and welcome calls reporting Ensure deadlines and any KPI/ SLA targets are met Work in line with any quality criteria/ instruction in place To represent the Bright brands to other areas of the business via presentations or meeting presence where required. To actively seek and encourage client feedback by various methods and to promote and improve Bright's online reputation. To undertake project work when required. To attend other sites where required. Undertake e-learning sessions as and when required. Attend team meetings, as and when required, including morning/ evenings and weekend conferences/ development/ training days. Assist with training for new starters. Benefits Enhanced holidays - 25 days increasing to 27 after 2 years' service and 28 after 5 years' service Private health care cover after 5 years' service New business referral scheme Access to Health Shield Access to the EAP service Refer a friend scheme Paid birthday leave Pension scheme contribution increasing to 5% after 5 years' service and again to 7% after 7 years' service Group life insurance Eye care contribution Free fruit (office-based staff) Travel Season Ticket loan scheme Milestone recognition Discounted products - Manchester City centre parking (AO Arena) / First Bus Travel Club Membership / Microsoft Home User programme / Anglian Home Improvements Pace health Club (situated in the park Inn) discounted gym membership and spa treatments Park Inn 20% off food and drink New Century food and drink discount Revolution De Cuba food and drink discount Cycle 2 Work scheme after probationary period On site Gym Bright Exchange perks INDMANJ 51918LFR3 The Portfolio Group are acting on behalf of our client in recruiting for this position.

Complaints Handler (Hybrid Working) Wigston, Leicestershire Hybrid Working 12.71 per hour Monday-Friday 3-Month Temporary Contract Complaints Handler Location: Wigston, Leicestershire (Hybrid Working) Pay: 12.71 per hour Hours: Monday-Friday, 9:00am-5:00pm Contract: 3 Months (Temporary) Start Date: 1st September We're recruiting on behalf of a well-established national organisation for an experienced Complaints Handler to join their customer relations team on an initial 3-month temporary contract. This is an excellent opportunity for someone with experience investigating and resolving formal complaints, particularly within financial services, banking, insurance, housing or other regulated environments. The role offers a hybrid working pattern following an initial induction period. The Role As a Complaints Handler, you'll manage complaints from initial receipt through to resolution, ensuring every case is investigated thoroughly and responded to professionally. You'll be responsible for reviewing information, liaising with internal departments, gathering evidence and producing well-written, empathetic response letters that meet company standards and timescales. This role requires excellent written communication, sound judgement and the ability to handle sensitive situations professionally. Key Responsibilities Acknowledge and log formal customer complaints. Investigate complaints by gathering information from internal teams. Review evidence and establish the facts of each case. Draft professional, clear and empathetic written complaint responses. Ensure complaints are resolved within agreed service levels. Maintain accurate records throughout the investigation process. Liaise with internal stakeholders to obtain information and updates. Escalate complex cases where appropriate. Identify trends and highlight opportunities for service improvement. About You We're looking for someone who is organised, analytical and confident dealing with complex customer issues. You'll ideally have experience working within a regulated environment where complaint handling and written communication are key. Essential Previous experience handling formal customer complaints. Excellent written communication and report-writing skills. Strong investigation and problem-solving abilities. High attention to detail. Confident using Microsoft Office. Ability to manage multiple cases and meet deadlines. Highly Desirable Experience within banking, financial services, insurance or credit control. Experience working for the Housing Ombudsman, Financial Ombudsman or another regulated complaints function. Experience interpreting policies, procedures and regulations. What's on Offer 12.71 per hour. Hybrid working. Monday-Friday, 9:00am-5:00pm. Immediate opportunity with a respected national organisation. Friendly and supportive team environment. Valuable experience within a professional complaints handling function. If you're an experienced Complaints Handler, Customer Resolution Advisor, Complaints Investigator, Case Handler, Customer Relations Advisor or Customer Complaints Officer looking for your next opportunity, we'd love to hear from you. Apply today for an immediate interview.

Job title: Client Advisor Salary: £45,000 Location: Manchester, Swindon or Birmingham PURPOSE OF ROLE Lawes Consulting are looking for a customer-focused Insurance Client Advisor to join our clients team. You will work alongside Account Executives to deliver excellent service to clients, helping to retain and grow accounts. This role involves supporting with account management, broking, and technical tasks while building strong client relationships and ensuring a smooth service experience. RESPONSIBILITIES Prepare documentation for new client accounts based on insurance needs Gather renewal terms, research alternatives, and prepare materials for Account Executives Manage renewal quotes and mid-term adjustments, keeping records accurate and up to date Respond to insurer queries, confirm coverage, process policies, and follow up on documentation Check policy documents for accuracy before approval and release Support with account queries and credit control, escalating when needed Apply compliance and regulatory requirements to all tasks DAY-TO-DAY Work closely with Account Executives to support clients Keep client and policy records accurate and up to date Communicate with insurers and clients to resolve queries quickly Track deadlines to make sure tasks are completed on time Suggest improvements to processes and support team goals EXPERIENCE Experience in insurance administration, ideally in a commercial setting Ability to work in a regulated, target-driven environment Understanding of handling customer information securely and recognising potential risks SKILLS Strong customer service and communication skills Ability to build positive relationships with clients and colleagues Well-organised, detail-oriented, and able to meet deadlines Confident with Microsoft Office Good analytical skills with accuracy in handling data Initiative and problem-solving skills to support the team QUALIFICATIONS Working towards or holding a Chartered Insurance Institute qualification (e.g., Dip CII/FIT) is an advantage GCSE-level education or equivalent If you have the relevant experience or know someone that does please contact me now on or email us at

The Role: We're looking for a Customer Service Advisor to join our busy team here at Agria Pet Insurance. In this role, you'll be the first point of contact for our valued customers, ensuring their inquiries, concerns, and needs are handled with professionalism and care. Working to agreed service levels, you'll be responsible for both inbound and outbound calls. You'll be an enthusiastic individual who is passionate about providing outstanding customer service and promoting our brand. We have a hybrid approach to work and all attend the Aylesbury office every Wednesday. The start date for this role is 21st September and you will be required to attend a two week in office induction when you start. You must be able to commit to these arrangements and start date in order to be considered for this role. This is a full time role working 36 hours per week between the hours of 9:00am-6:00pm Monday-Friday on a rotating shift pattern. You will also be required to work 1 Saturday in 4, 9:00am-1:00pm. What you'll be doing: Answer all Customer and Claims incoming calls efficiently and professionally Outbound calling including; retention and renewal, breeders, requesting information for claims and underwriting of new policy applications Objection handling including; policy cancellations, premium increases, Claims decisions Respond to customer enquiries appropriately, ensuring all documentation is professional and correct Deal and attempt to resolve customer complaints Record and maintain accurate policyholder information using the in-house computer systems Maintain a thorough working knowledge of all policy terms and conditions Ensure all company and departmental policies and procedures are adhered too at all times What we're looking for: Previous experience of working in a customer service role within a contact centre environment Effective questioning and listening skills. Good organisational and interpersonal skills. Ability to work under pressure and to tight deadlines. Computer literate (MS Office) with keyboard skills. Precise comprehension and ability to communicate clearly in both verbal and written form. Ability to work to agreed performance targets. Ability to work independently and as part of a team. Takes ownership by using Initiative and problem solving Ability to cope well under pressure with determination and perseverance Why choose Agria Pet: Agria Pet Insurance is one of the UK's leading specialist pet insurance providers. We only provide lifetime insurance for animals, so truly understand and care about our customers and their beloved pets - especially as most of our team are pet parents, and we're all animal-lovers. Our passion for pets means that we are trusted by The Royal Kennel Club, Lloyds and many other significant affinity partners to provide lifetime pet insurance in their names. Working closely with animal welfare organisations, vets and breeders, gives us deep insight on what's best for pets. And we give back too - including supporting hundreds of animal rescues, protecting over 100,000 rescued animals, and through donations of over £2m to animal charities. We are a strong, growing business, having doubled our GWP in the last 5 years, with a supportive ethos and family feel. We became one of the UK's Best Workplaces in and again in 2026, we have the top 4 slots on Which? Best Buy pet insurance, are ranked 4.8 on Trustpilot (higher than any other pet insurance provider) and we are extremely proud to be the only carbon negative pet insurer in the UK. What we offer: 25 days annual leave which increases with service, plus bank holidays Opportunity to buy/sell up to 5 days annual leave per calendar year A clear development pathway within the team, helping you grow your skills and progress through levels - with pay increases as you advance. Pension and Life Assurance scheme Access to 25% off insuring your pet with Agria. Friends and family are also entitled to a discount too We aim to support the health and wellbeing of all our colleagues so you'll have access to a Health Cash Plan, mental health support and health and wellbeing platforms, including Headspace

General Sales Manager Coulsdon, Croydon 85,000 OTE + Company Car We are currently recruiting for an experienced and driven General Sales Manager to join a successful franchised car dealership in the Croydon area. This is an outstanding opportunity for a proven automotive leader to take responsibility for both new and used vehicle sales, lead a high-performing team, and drive exceptional commercial results within a busy dealership. The Role As General Sales Manager, you will be responsible for the overall performance of the sales department, leading by example to maximise profitability, customer satisfaction, and team performance. Working closely with senior management, you will develop and implement strategies to grow the business while ensuring the dealership consistently achieves its sales and financial objectives. Key Responsibilities Lead, motivate, and develop the Sales team across new and used vehicle sales Drive performance to achieve vehicle, finance, insurance (F&I), and profitability targets Oversee budgeting, forecasting, and sales planning to support business growth Manage stock levels and vehicle availability to maximise sales opportunities Lead the sales process, ensuring exceptional customer satisfaction at every stage Support, coach, and develop the sales team through regular performance management Handle complex customer enquiries and escalations professionally Ensure full compliance with manufacturer standards and FCA regulations Monitor KPIs and implement strategies to drive continuous improvement About You Previous experience as a General Sales Manager or Sales Manager within a franchised automotive dealership Premium brand experience would be advantageous Proven track record of delivering strong commercial and financial results Strong leadership skills with the ability to inspire, coach, and develop high-performing teams Commercially minded with excellent stock management and sales planning experience Excellent communication, negotiation, and organisational skills Customer-focused with a commitment to delivering exceptional service Stable career history demonstrating progression and success within automotive retail What's on Offer Competitive OTE of 85,000 Company car Performance-related bonus scheme Comprehensive manufacturer training and leadership development Clear career progression opportunities within a successful dealer group Life insurance and contributory pension scheme Access to an employee rewards and discounts platform Why Apply? This is an exceptional opportunity to join a successful dealership in a senior leadership position where you can influence business performance, develop your team, and build a rewarding long-term career with an established automotive retailer. Candidates must be eligible to work in the UK without restriction. Please visit the Performance Resourcing website to view our Privacy Policy. Performance Resourcing also recruit for Sales Managers, Aftersales Managers, Transaction Managers, Vehicle Technicians, Service Advisors, Parts Advisors, Sales Executives, and a wide range of automotive management opportunities. Contact us to discuss your next career move.

Job Title: Customer Service Advisor Location: Fully remote Salary: £24,500. Bonuses : up to £350 per month subject to performance. Within the first 12 months, you could realistically increase your starting salary by £5,000 with bonuses and overtime payments. Once established in the role, annual earnings of in excess of £30K are realistically achievable with salary, bonuses and voluntary paid overtime. Job Type: Permanent, Full time About us: For the past 50 years, Adrian Flux have been providing fast, efficient and cost-effective vehicle and home insurance. By introducing individual, specialist departments, we are able to provide services dedicated to the specific needs of our clients. About the role: This role will be telephone-based dealing with mostly incoming telephone enquiries. Your duties will involve offering our customers a complete customer care package. This will cover a wide range of subjects in connection with our customers' insurance, with an emphasis on helping customers with their policy enquiries. Your duties will involve offering our customers a complete customer care package. You will deal with mostly incoming telephone enquiries covering a wide range of subjects in connection with our customers' insurance. These may include: providing quotations for motor, commercial and household insurance; renewing customers' policies; discussions about outstanding paperwork or payments; processing changes customers may wish to make to their policies; cancellation requests and dealing with general customer enquiries. Successful candidates will receive full training on: our range of products, how best to meet our customers' requirements and how to use the computer system. Opportunities to earn generous bonus payments by reaching performance related targets are also available. Hours of Work: We pride ourselves on our flexible working benefits and the control it provides our staff. During the training process, you will work 32 hours per week, but once trained you can benefit from our flexible working hours, as outlined below. Flexible Working Hours: We offer flexible working, enabling staff to create their own working pattern. Once training is complete, staff work either 30 or 35 hours a week depending upon their working pattern chosen. Hours must be worked during opening hours which are: Monday - Friday, 9:00am to 5:30pm and Saturday 9:00am - 3:00pm. Saturday working is optional. Career Opportunities: Adrian Flux Insurance is a rapidly growing business providing plenty of career opportunities for the right candidate. If you're hungry for progression and would like to move into management, Adrian Flux Insurance could be just the place for you. Be part of a successful team and help drive the company forward. About you: We're looking for people who enjoy interacting with a variety of different people and are comfortable doing so over the telephone. You'll need to be a motivated, committed and reliable individual who thrives on going the extra mile for customers. Successful applicants must also be customer focused and able to work in a high paced, versatile and dynamic team. Previous customer service experience is not required, but a confident and friendly telephone manner and excellent communication skills are essential. What we offer: - Access to our market-leading flexible working package that provides a great life balance - A working week that consists of only 30 or 35 hours - Holiday allowance is variable depending on your working pattern but up to five weeks' holiday (plus Bank Holidays) is available - Private healthcare insurance for those who have been with the company for 12 months - Internal access to our qualified Wellbeing professionals - The ability to select your own pattern of working - Remote working options - A transparent monthly bonus system - Optional paid overtime can be chosen on a weekly basis - Full and extensive training provided - Excellent promotion prospects - Fantastic social events - Excellent facilities - Free parking (East Winch & North Lynn) - Subsidised canteen (East Winch Only) - Numerous competitions, daily, weekly and monthly - Employee discounts which include gyms, restaurants and cinemas - Staff app to track hours, enter competitions, get mental health support, and more Additional Information: Please click APPLY to be re-directed to our website, to complete your application. Candidates with experience of; Customer service administrator, Customer service advisor, Customer service agent or a Customer service executive will also be considered for this role.