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Your new company My client, a leading insurance recoveries organisation based in Warrington, is seeking a pair of professional recovery advisors to join their team on a permanent basis. Based in contemporary offices in Warrington with ample free parking, you will be joining a fast-paced and well-established team who all have a passion for going that extra mile with both internal and external customers. Your new role The position is offered full time Monday to Friday with a choice of either a 35 or 40-hour week. You will play a pivotal role in driving performance by identifying the root causes of payment delays and resolving barriers to settlement. Taking confident ownership of complex recovery activity. This position focusses on delivering timely, accurate follow-up with insurers, customers and internal stakeholders to improve outcomes. Some of your duties will include but not limited to Investigate payment delays, identify root causes and take ownership of resolving issues quickly and effectively. Maintain regular, professional communication with insurers, customers and internal teams to secure timely outcomes. Take a self-motivated and organised approach to workload management, ensuring actions are completed accurately and within agreed timescales. Support the Head of Department by contributing insight, raising concerns early and helping maintain high operational standards. Provide proactive case management, clear prioritisation and focused follow-up on overdue payments Use data, system notes and data activity to spot trends, highlight risks and support continuous improvement in performance. What you'll need to succeed Experience within the insurance sector, with a strong understanding of recoveries or dispute resolution Strong communication skills both written and verbal A track record of managing payment queries, resolving delays and achieving positive recovery outcomes. Confidence in investigating issues, identifying root causes and taking practical action to resolve them. Self-motivated, tenacious and resilient approach, with the drive to follow tasks through to completion. Attention to detail, sound judgement and an organised working style. Comfortable with Microsoft applications and general IT systems. Passion for going that extra mile What you'll get in return Competitive salary - up to 40k DOE Free parking Contemporary offices Progression opportunities 22 days' holiday, increasing to 27 days with service, plus your birthday offPension scheme What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Our client a true market leader in their field is looking for an experienced Employment Tribunal Advocate specialising within employment law to join their field based team. Experienced within Advocacy the successful candidate will manage cases across their locality with some requirement to travel across the UK. This is fantastic opportunity to be able to work from home and within the field representing clients within employment tribunal cases. This is a fantastic opportunity for a qualified Advocate, looking for an improved work life balance or a HR professional who has represented the company interests within a Tribunal setting. We are looking for candidates who are confident, articulate and legally qualified, who have direct employment law experience. The successful candidate will be part of the UK Legal Team and will work closely with the employment law advisory service, the Litigation Executive teams and Senior Leadership Team. There is a strong focus on delivering high standards of care and service to our clients and we are looking for someone with good communication skills and high professional standards. Responsibilities Review allocated claims brought against clients in the Employment Tribunal, in conjunction with the appointed Litigation Executive preparing the case, to include approving the drafted pleadings, disclosure exercises and bundles of documents. Representing clients in Tribunals and hearing and contested cases at tribunal Preparation of cases, write up and running trials in court Provide clear assessment of client cases, and identify and manage risks to the client including cost implications Representing client interests wholly and presenting all legal arguments relevant Person Specification Advocacy experience, ideally within employment law Experience of representation in employment tribunal cases Professional qualification preferred but not essential Hold a full valid driving licence, and can work with autonomy and independently Ability to work under pressure INDFIR 47475BG22R36 The Portfolio Group are acting on behalf of our client in recruiting for this position.

We are seeking an experienced and proactive Business Change Manager to lead change management activities for a multi-year Practice Management System (PMS) replacement programme across the EMEAPAC region. Working within a existing Change & Communications Team. This strategic initiative involves transitioning from SAP ECC to a cloud-hosted Aderant platform, impacting legal, finance, and operational teams across multiple jurisdictions. The role will be pivotal in ensuring successful adoption of new systems and processes, minimising disruption, and embedding sustainable change across the firm. You will work closely with regional COOs, finance teams, legal service teams, and global process owners to drive engagement, readiness, and transformation outcomes. Key Responsibilities: Change Strategy & Planning Develop and execute a regionally tailored change management strategy aligned with programme milestones and business objectives. Lead readiness assessments and stakeholder impact analyses across EMEA and APAC offices. Stakeholder Engagement Build strong relationships with regional leaders, COOs, and legal service teams to foster buy-in and collaboration. Act as a trusted advisor and escalation point for regional change leads and office champions. Communications & Training Design and deliver targeted communications and training plans to support awareness, understanding, and capability building. Coordinate with HR and L&D teams to ensure consistent messaging and delivery across jurisdictions. Change Delivery & Governance Facilitate change forums, workshops, and feedback sessions to capture regional insights and validate design decisions. Monitor change progress, risks, and adoption metrics, reporting to the Programme Board and Business Design Authority. Post-Go-Live Support Lead post-deployment engagement to resolve issues, gather feedback, and enhance user experience. Support continuous improvement and embed change into business-as-usual operations. Skills & Experience: Proven experience in leading change management for large-scale system implementations, ideally within legal or professional services. Strong understanding of PMS platforms (e.g. Aderant, Elite 3E) and their impact on finance and legal operations. Exceptional stakeholder management and communication skills across diverse cultures and geographies. Familiarity with organisational change frameworks (e.g. Prosci, Kotter) and project delivery methodologies. Ability to influence senior stakeholders and drive alignment across complex matrix structures. Experience working in multi-timezone, cross-functional teams. Desirable: Change management certification (e.g. Prosci, APMG). Experience supporting transformation programmes in law firms or regulated environments. Understanding of regional nuances across EMEAPAC, including legal operations and finance practices. Contract Details Rate: 750 per day (Inside IR35, via umbrella) Duration: Initial contract until 31 March 2027 (6-month roll) Location: Hybrid - 3 days per week in London office Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Role: Service Advisor / Service Receptionist Location: Cheltenham Salary: £32,000 Basic £40,000 OTE (Realistic) Overtime Available Richard Abson Group is delighted to be assisting a prestigious automotive dealership in Cheltenham in their search for an experienced Service Advisor / Service Receptionist. Representing one of the industry's leading premium brands, this dealership forms part of a highly respected dealer group renowned for investing in its people. You'll benefit from ongoing manufacturer training, genuine career progression, and the opportunity to work within a modern, forward-thinking business embracing the latest hybrid and electric vehicle technology. As the first point of contact for customers, you'll play a key role in delivering an exceptional aftersales experience. You'll manage service bookings, provide vehicle progress updates, explain technical information in a customer-friendly manner, and identify opportunities to promote service plans and additional aftersales products. What we're looking for: A minimum of 1 year's experience as a Service Advisor or in a similar aftersales role within a franchised main dealership. A passion for delivering outstanding customer service with a proactive sales approach. Experience using Kerridge and 1Link would be advantageous, although not essential. Salary & Benefits: £32,000 basic salary. Realistic OTE of £40,000 through uncapped bonus opportunities, including hours sold, service plans, and upsell/cross-sell performance. Current team members are consistently exceeding their bonus targets. Monday to Friday, 8:00am - 6:00pm. Only 1 in 4 Saturday mornings, paid at an additional £100 per shift. If you're an experienced Service Advisor looking to join a premium brand that genuinely invests in its people, we'd love to hear from you

An opportunity has arisen for a Service Advisor to join a commercial vehicle dealer specialising in the sale, servicing, and repair of vans and trucks supporting businesses with new and Approved Used vehicles, genuine parts, and comprehensive aftersales services. As a Service Advisor, you will be the main point of contact for customers, coordinating vehicle service and repair work while ensuring a smooth aftersales experience. This full-time role offers a salary of £32,600 - £34,200 per annum, plus a performance-related bonus of up to £1,720 per annum and benefits. We are looking for two Advisors, one on a permanent basis and one on a 12-month fixed-term contract to provide maternity cover. You will be responsible for: Welcoming customers in person and over the telephone in a professional manner. Booking vehicle servicing, maintenance and repair appointments. Preparing and managing repair orders using the dealership management system. Completing vehicle check-in procedures, recording vehicle condition and customer requirements. Keeping customers updated throughout the repair process. Obtaining approval for any additional work identified during servicing. Arranging vehicle collections, deliveries and customer handovers. Ensuring service documentation is accurate to support invoicing and workshop administration. Reviewing vehicle service records to identify suitable maintenance recommendations. Delivering a high standard of customer service throughout the customer journey. Supporting the day-to-day running of the service department. What we are looking for: Previously worked as a Service Advisor, Service Adviser, Service Receptionist, Service Administrator, Aftersales Advisor, Customer Service Advisor or in a similar role. Prior experience within automotive industry. Strong customer service and communication skills. Excellent organisational skills with good attention to detail. Good IT and administrative abilities. Ability to manage priorities effectively in a busy environment. Professional, positive and team-oriented approach. Full UK driving licence. What's on offer: Competitive Salary Performance-related bonus. Manufacturer training and ongoing professional development. Group Profit Share Scheme. Company Sick Pay Scheme. Death in Service benefit. Employee Assistance Programme. Employee discount scheme. Electric Vehicle Salary Sacrifice Scheme. Cycle to Work Scheme. Staff referral bonus scheme (up to £1,000) 22 days annual leave plus Bank Holidays. Long service holiday entitlement. Birthday leave. Seasonal staff gifts. Supportive and friendly working environment. Shift: Working hours: 46.25 per week Monday to Friday, 7:30am - 5:30pm. 1 in 4 Saturdays, 8:00am - 1:00pm. This is a fantastic opportunity for a Service Advisor to join a respected commercial vehicle business offering ongoing development and excellent employee benefits. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.

Our client a true market leader in their field is looking for an experienced Employment Tribunal Advocate specialising within employment law to join their field based team. Experienced within Advocacy the successful candidate will manage cases across their locality with some requirement to travel across the UK. This is fantastic opportunity to be able to work from home and within the field representing clients within employment tribunal cases. This is a fantastic opportunity for a qualified Advocate, looking for an improved work life balance or a HR professional who has represented the company interests within a Tribunal setting. We are looking for candidates who are confident, articulate and legally qualified, who have direct employment law experience. The successful candidate will be part of the UK Legal Team and will work closely with the employment law advisory service, the Litigation Executive teams and Senior Leadership Team. There is a strong focus on delivering high standards of care and service to our clients and we are looking for someone with good communication skills and high professional standards. Responsibilities Review allocated claims brought against clients in the Employment Tribunal, in conjunction with the appointed Litigation Executive preparing the case, to include approving the drafted pleadings, disclosure exercises and bundles of documents. Representing clients in Tribunals and hearing and contested cases at tribunal Preparation of cases, write up and running trials in court Provide clear assessment of client cases, and identify and manage risks to the client including cost implications Representing client interests wholly and presenting all legal arguments relevant Person Specification Advocacy experience, ideally within employment law Experience of representation in employment tribunal cases Professional qualification preferred but not essential Hold a full valid driving licence, and can work with autonomy and independently Ability to work under pressure INDFIR 47475BG16R32 The Portfolio Group are acting on behalf of our client in recruiting for this position.

Our client a true market leader in their field is looking for an experienced Employment Tribunal Advocate specialising within employment law to join their field based team. Experienced within Advocacy the successful candidate will manage cases across their locality with some requirement to travel across the UK. This is fantastic opportunity to be able to work from home and within the field representing clients within employment tribunal cases. This is a fantastic opportunity for a qualified Advocate, looking for an improved work life balance or a HR professional who has represented the company interests within a Tribunal setting. We are looking for candidates who are confident, articulate and legally qualified, who have direct employment law experience. The successful candidate will be part of the UK Legal Team and will work closely with the employment law advisory service, the Litigation Executive teams and Senior Leadership Team. There is a strong focus on delivering high standards of care and service to our clients and we are looking for someone with good communication skills and high professional standards. Responsibilities Review allocated claims brought against clients in the Employment Tribunal, in conjunction with the appointed Litigation Executive preparing the case, to include approving the drafted pleadings, disclosure exercises and bundles of documents. Representing clients in Tribunals and hearing and contested cases at tribunal Preparation of cases, write up and running trials in court Provide clear assessment of client cases, and identify and manage risks to the client including cost implications Representing client interests wholly and presenting all legal arguments relevant Person Specification Advocacy experience, ideally within employment law Experience of representation in employment tribunal cases Professional qualification preferred but not essential Hold a full valid driving licence, and can work with autonomy and independently Ability to work under pressure INDFIR 47475BG17R33 The Portfolio Group are acting on behalf of our client in recruiting for this position.

We re AND-E one of the fastest-growing insurance companies. And we re proud of our warm and inclusive culture. We re building a diverse community, with a unique blend of strengths, to take our business to the next level. As a DevOps Engineer, you ll be at the heart of our platforms, helping keep everything running smoothly behind the scenes while we deliver for our customers. You ll get hands-on with AWS, working across monitoring, incident response, automation, and CI/CD all the good stuff that keeps modern platforms fast, reliable, and scalable. This isn t a role where you ll just keep the lights on. You ll be solving real problems, reducing manual effort, and helping shape how we build and run our systems going forward. You ll work closely with experienced engineers, share ideas, and continuously look for smarter, better ways of doing things. Your work will directly support the systems that power our business, making sure they re ready when our customers need them most. If you re curious, collaborative, and enjoy solving meaningful technical challenges, this could be your next move join us and take your career further. CHALLENGED NOW AND-EXPERT NEXT. This role is based in the UK and requires candidates to have the right to work in the UK. Responsibilities Manage and support AWS services (EC2, RDS, S3, Lambda, networking), while driving automation using Shell, Python, and AWS-native solutions to improve efficiency and reliability. Assist in building and maintaining CI/CD pipelines using tools such as AWS CodePipeline and Jenkins. Support cloud-based deployment, monitoring, and operational tooling across application environments. Maintain platform availability, resilience, and disaster recovery capabilities, contributing to service reliability improvements (SLIs/SLOs). Participate in deployments, releases, and day-to-day operational support across multiple applications. Monitor system health, including application environments, scheduled jobs, integrations, and message queues, and contribute to logging and alerting standards. Support incident management activities, including triage, troubleshooting, escalation, root cause analysis (RCA), and continuous improvement based on incident trends. Assist with routine maintenance tasks such as data validation, fixes, and batch/integration support. Support containerisation using Docker and follow best practices for image creation and management. Assist with infrastructure and system administration tasks across Linux and Windows environments. Apply Infrastructure as Code (IaC) principles using Terraform. Follow DevOps best practices, including branching strategies and source control using Git and Bitbucket. Contribute to technical documentation, runbooks, and operational procedures using Confluence and Bitbucket. Collaborate in Agile ceremonies with cross-functional teams, including developers, testers, infrastructure teams, and third-party vendors. Support planned out-of-hours changes and incidents where required. Participate in cost-awareness and optimisation activities within AWS environments. Knowledge, Skills and Qualifications Essential • Experience in IT support and systems administration. • Basic understanding of ITIL, DevOps, Agile, and Kanban principles. • Exposure to Linux administration and troubleshooting. • Hands-on exposure to AWS core services (EC2, S3, RDS, IAM, CloudWatch). • Understanding of CI/CD pipelines and deployment automation. • Familiarity with monitoring, logging, and observability tools. • Awareness of application platforms and middleware such as Java, Tomcat, Apache, and NodeJS. • Experience using Git and collaborative development workflows. • Basic scripting skills using Shell or Python. • Understanding of containerisation concepts using Docker. • Strong problem-solving skills and attention to detail. • Good communication and interpersonal skills. • Willingness to learn and develop within a fast-paced technical environment. • Understanding of incident management and production support environments. • Awareness of security best practices (IAM roles, secrets management). Desirable • Exposure to Guidewire applications. • Exposure to Terraform or Infrastructure as Code (IaC) tooling. • Knowledge of AWS Lambda, serverless, and event-driven architecture. • Experience within insurance or financial services environments. • Experience with EKS / container orchestration (or strong Docker usage). • Experience working in 24/7 production environments, ideally within regulated settings. • Understanding of release management and change controls in regulated environments. Why Join Us? We're all about helping you grow, with plenty of support to develop in your current role whilst also creating opportunities to explore new ones and advance your career. We realise that we need to be a good fit for you above all else so here s what you can enjoy about AND-E: Recognised as the Best Large Insurance Employer: We are proud to have been named the Best Large Insurance Employer for 2023 at the prestigious British Insurance Awards. Unmatched Work-Life Balance. Competitive Salaries and Benefits Package: We offer competitive salaries that recognise your skills and expertise. We champion choice, flexibility, and balance in both work and home life. Our commitment to diversity, equity, and inclusion ensures everyone feels valued and supported including embracing neurodiversity and providing the tools needed to thrive. We like to think our benefits package is one of the best, focusing on colleagues health, wealth, and lifestyle. We offer: Up to 28 Days annual leave with the option to buy/sell up to 5 days holiday 7.5% Discretionary Annual Bonus Healix Private Medical Insurance Options 3 x Annual Salary Life Assurance A range of health, wellbeing, and financial support benefits, including money back on health expenses, Employee Assistance Programme, Flu Jab voucher, Virtual GP service, and driving lessons for you and your family. Additional perks such as a pension advisory service, family-friendly policies, season ticket loan , cycle scheme , and financial flexibility through Wagestream . Subject to company performance and completion of probation Aioi Nissay Dowa Europe is committed to promoting equal opportunities in employment. Employees and job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (Protected Characteristics) At AND-E, equal opportunity is more than a policy it s a promise. We welcome applications from all individuals regardless of age, disability, gender identity, marital status, pregnancy, race, religion, sexual orientation, or any other protected characteristic. Reasonable adjustments: If you require any adjustments to support you during our recruitment process, please let us know. We re committed to making the process accessible and are happy to help.

Job Opportunity: Independent Financial Advisors Location: Worldwide Salary Range: Competitive We are currently recruiting for a range of opportunities, including: Independent Financial Advisers (IFAs) Wealth Managers Mortgage Advisers Mortgage & Protection Advisers Protection Advisers Financial Services Support Professionals With opportunities available throughout the UK and offshore locations, we're committed to connecting talented professionals with leading financial services firms. If you're considering your next career move, we'd be delighted to help. Contact one of our specialist consultants today for a confidential conversation about the opportunities available. Your privacy matters to us. Any personal data you provide will be handled in accordance with GDPR regulations, securely stored, and used solely for the purpose of communication regarding our services. You retain the right to withdraw consent for data usage at any time.

The Corporate Tax Assistant Manager role offers an excellent opportunity for a skilled professional to manage tax compliance and advisory projects within the professional services industry. This permanent position is based in Guildford and is perfect for someone looking to enhance their expertise in corporate tax. Client Details This organisation is a respected professional services firm, known for its strong presence in the industry and its commitment to delivering high-quality tax advisory and compliance services. As a large-sized firm, it provides a collaborative environment and opportunities to work on diverse client portfolios. Description Manage corporate tax compliance for a variety of clients in the professional services sector. Provide advisory support on corporate tax matters, ensuring compliance with current regulations. Review tax computations and returns prepared by junior team members. Identify opportunities for tax planning and value-added services for clients. Act as a point of contact for clients, addressing queries and providing proactive advice. Support the team with technical updates and training initiatives. Collaborate with other departments to deliver integrated client solutions. Contribute to the development of internal processes to enhance efficiency and accuracy. Profile A successful Corporate Tax Assistant Manager should have: Professional qualifications in tax or accountancy (e.g., ACA, CTA, or equivalent). Strong knowledge of corporate tax compliance and advisory practices. Experience working within the professional services industry. Proficiency in managing client relationships and delivering tailored solutions. Attention to detail and a commitment to maintaining high standards of work. Ability to mentor and support junior team members effectively. Job Offer Competitive salary ranging from 45,000 to 55,000 per annum. Permanent position based in Guildford with opportunities for career progression. Exposure to a variety of clients within the professional services industry. Supportive and collaborative working environment. Access to training and development programmes to enhance your skills. Hybrid working.

Our client a true market leader in their field is looking for an experienced Employment Tribunal Advocate specialising within employment law to join their field based team. Experienced within Advocacy the successful candidate will manage cases across their locality with some requirement to travel across the UK. This is fantastic opportunity to be able to work from home and within the field representing clients within employment tribunal cases. This is a fantastic opportunity for a qualified Advocate, looking for an improved work life balance or a HR professional who has represented the company interests within a Tribunal setting. We are looking for candidates who are confident, articulate and legally qualified, who have direct employment law experience. The successful candidate will be part of the UK Legal Team and will work closely with the employment law advisory service, the Litigation Executive teams and Senior Leadership Team. There is a strong focus on delivering high standards of care and service to our clients and we are looking for someone with good communication skills and high professional standards. Responsibilities Review allocated claims brought against clients in the Employment Tribunal, in conjunction with the appointed Litigation Executive preparing the case, to include approving the drafted pleadings, disclosure exercises and bundles of documents. Representing clients in Tribunals and hearing and contested cases at tribunal Preparation of cases, write up and running trials in court Provide clear assessment of client cases, and identify and manage risks to the client including cost implications Representing client interests wholly and presenting all legal arguments relevant Person Specification Advocacy experience, ideally within employment law Experience of representation in employment tribunal cases Professional qualification preferred but not essential Hold a full valid driving licence, and can work with autonomy and independently Ability to work under pressure INDFIR 47475BG25R38 The Portfolio Group are acting on behalf of our client in recruiting for this position.

Our client a true market leader in their field is looking for an experienced Employment Tribunal Advocate specialising within employment law to join their field based team. Experienced within Advocacy the successful candidate will manage cases across their locality with some requirement to travel across the UK. This is fantastic opportunity to be able to work from home and within the field representing clients within employment tribunal cases. This is a fantastic opportunity for a qualified Advocate, looking for an improved work life balance or a HR professional who has represented the company interests within a Tribunal setting. We are looking for candidates who are confident, articulate and legally qualified, who have direct employment law experience. The successful candidate will be part of the UK Legal Team and will work closely with the employment law advisory service, the Litigation Executive teams and Senior Leadership Team. There is a strong focus on delivering high standards of care and service to our clients and we are looking for someone with good communication skills and high professional standards. Responsibilities Review allocated claims brought against clients in the Employment Tribunal, in conjunction with the appointed Litigation Executive preparing the case, to include approving the drafted pleadings, disclosure exercises and bundles of documents. Representing clients in Tribunals and hearing and contested cases at tribunal Preparation of cases, write up and running trials in court Provide clear assessment of client cases, and identify and manage risks to the client including cost implications Representing client interests wholly and presenting all legal arguments relevant Person Specification Advocacy experience, ideally within employment law Experience of representation in employment tribunal cases Professional qualification preferred but not essential Hold a full valid driving licence, and can work with autonomy and independently Ability to work under pressure INDFIR 47475BG25R39 The Portfolio Group are acting on behalf of our client in recruiting for this position.

Our client a true market leader in their field is looking for an experienced Employment Tribunal Advocate specialising within employment law to join their field based team. Experienced within Advocacy the successful candidate will manage cases across their locality with some requirement to travel across the UK. This is fantastic opportunity to be able to work from home and within the field representing clients within employment tribunal cases. This is a fantastic opportunity for a qualified Advocate, looking for an improved work life balance or a HR professional who has represented the company interests within a Tribunal setting. We are looking for candidates who are confident, articulate and legally qualified, who have direct employment law experience. The successful candidate will be part of the UK Legal Team and will work closely with the employment law advisory service, the Litigation Executive teams and Senior Leadership Team. There is a strong focus on delivering high standards of care and service to our clients and we are looking for someone with good communication skills and high professional standards. Responsibilities Review allocated claims brought against clients in the Employment Tribunal, in conjunction with the appointed Litigation Executive preparing the case, to include approving the drafted pleadings, disclosure exercises and bundles of documents. Representing clients in Tribunals and hearing and contested cases at tribunal Preparation of cases, write up and running trials in court Provide clear assessment of client cases, and identify and manage risks to the client including cost implications Representing client interests wholly and presenting all legal arguments relevant Person Specification Advocacy experience, ideally within employment law Experience of representation in employment tribunal cases Professional qualification preferred but not essential Hold a full valid driving licence, and can work with autonomy and independently Ability to work under pressure INDFIR 47475BG22R36 The Portfolio Group are acting on behalf of our client in recruiting for this position.

We are the UK s leading supplier of quality timber doors, a successful family run business looking for an enthusiastic Sales and Customer Support Advisor to provide outstanding service and advice to a range of customers, primarily customer facing. Working from our newest store in Farnham, which opened in November last year, you will be part of our professional and friendly team of 3. We offer a competitive salary, annual discretionary bonus, company pension, 23 days holiday, staff discount, My Staff Shop platform, cycle to work and Electric car schemes, Referral Program, sick pay after qualifying period. You will be serving customers face to face and handling incoming telephone enquiries, and will be expected to professionally and efficiently deal with queries, converting them into orders whilst providing exceptional consumer advice on our products. The role would candidates with previous experience working in the retail sector for companies like Carphone Warehouse, John Lewis, Currys, B&Q or similar. We are looking for candidates with proven sales experience and customer service skills who have the confidence to approach customers. You must have good PC skills and be a fast learner with the ability to retain product information, along with good telephone skills to follow up on orders. Reporting to the Branch Manager, your key duties will be: Sales Duties • Deliver excellent customer service that exceeds all customer s expectations. • Approaching customers and ensuring that they are dealt with efficiently, courteously and as promptly as possible. • Dealing with customers orders and queries in a confident, efficient and professional manner. • Comprehensive product knowledge (enabling alternatives to be suggested to customers and expert advice given). • Wherever possible, identifying improvements to processes to enhance customer service, reduce costs, improve margin etc. • Matching the needs of the customer to the best product available, remembering upselling and stock levels. • Ensuring all deliveries are checked off accurately, promptly and that relevant paperwork is passed on efficiently and quickly. • Resolving any customer issues/inquiries to a satisfactory conclusion. • Keeping paperwork precise and clear so that tasks may be followed by colleagues (particularly whoever is covering for your day off). • Create effective, up-to-date displays in the showroom, ensuring that all products are clearly coded, priced and kept clean and well presented. • Ensure specific customer requirements (e.g. glass, rebating etc.) are processed efficiently, promptly and to meet delivery promise. • Ensure all promises made to customers are realistic, achievable and are completed. • Be prepared to deputise effectively in the absence of the Branch Manager or Assistant Manager. General Duties • Keep a customer friendly, working environment and follow the clear-desk policy at the end of each day. • Prepare and assist with stocktakes adhering to Company procedure. • Supplied company uniform to be worn at all times and kept neat, clean and presentable, ensuring work wear and appearance standards are adhered to. • Assist with the training and development of all new recruits. • Report any Health and Safety issues to your line manager. • Take on any reasonable ad hoc duties to ensure the smooth running of The Company. To be successful for the Sales and Customer Support Advisor role you will have proven sales experience selling an actual product and the desire to work in the retail sector interacting with customers face to face and by telephone and have a good knowledge of Microsoft and the ability to learn to use inhouse purchasing systems. You should have the ability to show customer service skills and be confident dealing with colleagues and customers. The role would suit candidates seeking to join a large, well established, and secure company who can offer full training and the chance to learn and develop. We are an excellent company to work for, joining an organisation that looks after its staff with an extensive benefit package and salary. Please send your CV for immediate consideration.

At Randstad , we are delighted to partner with a leading provider in the water safety and treatment sector to recruit a highly skilled Senior Service Chemist . As an established recruitment partner, we are looking for a true technical authority-someone who doesn't just check water parameters, but understands the intricate chemistry behind closed systems, cooling towers, and steam boilers to protect client assets and ensure total compliance. Location: Field-Based, Regional & National Travel Department: Water Hygiene / Water Treatment Reporting to: Operations Manager (Water) Position Type: Full-Time This is a high-impact, technical lead position. You will oversee the chemical control, risk mitigation, and continuous improvement for a diverse portfolio of commercial, industrial, and public sector clients. Balancing hands-on technical analysis with strategic client advisory, you will act as the go-to expert for complex water regimes while mentoring the next generation of engineers and technicians on site. Key Responsibilities Undertake chemical analysis, system monitoring, and dosing adjustments for cooling towers, steam boilers, evaporative systems, and closed heating/chilled systems. Ensure all site operations strictly align with ACOP L8 and HSG274 guidance. Support the implementation of Legionella control measures, Written Schemes of Control, and meticulous site logbooks. Act as the technical lead for client accounts, delivering practical recommendations for system efficiency, chemical regimes, and remedial risk mitigation. Provide mentorship and technical guidance to Service Chemists and Technicians. Assist with RAMS development, complex problem escalation, tenders, and new client mobilisations. Requirements Degree or equivalent in Chemistry, Environmental Science, Chemical Engineering, or a related discipline. A minimum of 3-5 years' hands-on experience within water treatment and hygiene, specifically covering cooling towers, steam boilers, and closed loops. Deep knowledge of water chemistry (pH, conductivity, microbiological control), dosing regimes, and mechanisms of corrosion, scaling, and fouling. Methodical, highly analytical, and confident managing your own field schedule while building strong relationships with client FM teams. If you are ready to bring your chemical expertise to a role that offers true technical autonomy and leadership, Randstad wants to hear from you! Please apply with your updated CV Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Advice Service Manager Do you have a passion for helping people and a solid understanding of the current welfare benefits system Do you have excellent Microsoft Excel skills (to efficiently manage, analyse and visualise data) We're looking for highly motivated, committed and experienced individual to join the existing Management Team as an Advice Service Manager. If this sounds like you, then apply today! Position: Advice Service Manager Location: Chesterfield or Ilkeston (hybrid mix of home and office working) Salary: £36,887.00 per annum, pro rata Hours: Full-Time (37 hours per week) Contract: Permanent Closing Date: 31st August 2026 About the Role In this role you will take the lead on managing assigned advice services, projects and the staff working on these, as well as contributing to the running of the wider organisation and working in collaboration with Service Managers and Supervisors. You will be responsible for monitoring and improving the performance of the services, including oversight of KPIs and quality metrics. Main areas of responsibility include: Service Management Performance and Quality Stakeholder Engagement and Development Data, Reporting, and Compliance Staff and Team Leadership Training and Development Teamwork and Relationships There is flexibility in this role which allows for some irregular shift patterns and remote or home working where appropriate, as well as travel to the offices when required. We welcome and encourage applications from people of all backgrounds. The organisation is proud to be a Disability Confident Employer and hold the Derbyshire LGBT+ Rainbow Accreditation. About You We are looking for someone with strong and wide-ranging advice knowledge, an understanding of the holistic services offered by the organisation, and the ability to thrive in a fast-paced environment. The ideal candidates will have: Excellent communication skills A non-judgemental, empathetic approach to people Strong IT and digital skills, with the ability to learn new systems quickly Strong, demonstrable Microsoft Excel skills with the ability to efficiently manage, analyse, and visualise data A commitment to working to performance targets and KPIs A solid understanding of the current welfare benefits system With experience of: Managing, recruiting, motivating, and developing staff. Supervising or managing an advice service or project. Monitoring and managing performance against quality standards and KPIs. Using case management systems and producing performance reports. Leading teams, prioritise workloads, and make decisions in a high-demand environment About the Organisation Join a local charity that provides free, confidential, independent and impartial advice to everyone across Amber Valley, Chesterfield, Derbyshire Dales, Erewash and High Peak. This advice can help people find a way forward with their problems, whoever they are, whatever the problem. What is on offer: The charity offers a comprehensive benefits package that supports your wellbeing, work-life balance, and professional growth: Generous annual leave: 35 days per year (pro rata), including all bank holidays and Christmas Buy/sell leave scheme: Flexibility to buy or sell up to one week of leave each year (pro rata) Employee Assistance Programme: Includes wellbeing support, free counselling, and lifestyle perks Contractual sick pay: depended on length of service Long service rewards: Extra leave and gift cards after five years of service and beyond Workplace pension: Auto-enrolment into our pension scheme Hybrid working: the option to work from home, if it works for you and for the team Successful candidates will be required to undertake a Disclosure and Barring Service (DBS) check and provide proof of Right to Work. Please note that the organisation does not hold a sponsor licence. Other roles you may have experience of include Welfare, Benefits, Housing, Welfare Advisor, Benefits Advisor, Housing Advisor, Welfare Officer, Benefits Officer, Housing Officer, Advice, Advisor, Caseworker. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.

Our client a true market leader in their field is looking for an experienced Employment Tribunal Advocate specialising within employment law to join their field based team. Experienced within Advocacy the successful candidate will manage cases across their locality with some requirement to travel across the UK. This is fantastic opportunity to be able to work from home and within the field representing clients within employment tribunal cases. This is a fantastic opportunity for a qualified Advocate, looking for an improved work life balance or a HR professional who has represented the company interests within a Tribunal setting. We are looking for candidates who are confident, articulate and legally qualified, who have direct employment law experience. The successful candidate will be part of the UK Legal Team and will work closely with the employment law advisory service, the Litigation Executive teams and Senior Leadership Team. There is a strong focus on delivering high standards of care and service to our clients and we are looking for someone with good communication skills and high professional standards. Responsibilities Review allocated claims brought against clients in the Employment Tribunal, in conjunction with the appointed Litigation Executive preparing the case, to include approving the drafted pleadings, disclosure exercises and bundles of documents. Representing clients in Tribunals and hearing and contested cases at tribunal Preparation of cases, write up and running trials in court Provide clear assessment of client cases, and identify and manage risks to the client including cost implications Representing client interests wholly and presenting all legal arguments relevant Person Specification Advocacy experience, ideally within employment law Experience of representation in employment tribunal cases Professional qualification preferred but not essential Hold a full valid driving licence, and can work with autonomy and independently Ability to work under pressure INDFIR 47475BG26R40 The Portfolio Group are acting on behalf of our client in recruiting for this position.

Our client a true market leader in their field is looking for an experienced Employment Tribunal Advocate specialising within employment law to join their field based team. Experienced within Advocacy the successful candidate will manage cases across their locality with some requirement to travel across the UK. This is fantastic opportunity to be able to work from home and within the field representing clients within employment tribunal cases. This is a fantastic opportunity for a qualified Advocate, looking for an improved work life balance or a HR professional who has represented the company interests within a Tribunal setting. We are looking for candidates who are confident, articulate and legally qualified, who have direct employment law experience. The successful candidate will be part of the UK Legal Team and will work closely with the employment law advisory service, the Litigation Executive teams and Senior Leadership Team. There is a strong focus on delivering high standards of care and service to our clients and we are looking for someone with good communication skills and high professional standards. Responsibilities Review allocated claims brought against clients in the Employment Tribunal, in conjunction with the appointed Litigation Executive preparing the case, to include approving the drafted pleadings, disclosure exercises and bundles of documents. Representing clients in Tribunals and hearing and contested cases at tribunal Preparation of cases, write up and running trials in court Provide clear assessment of client cases, and identify and manage risks to the client including cost implications Representing client interests wholly and presenting all legal arguments relevant Person Specification Advocacy experience, ideally within employment law Experience of representation in employment tribunal cases Professional qualification preferred but not essential Hold a full valid driving licence, and can work with autonomy and independently Ability to work under pressure INDFIR 47475BG28R42 The Portfolio Group are acting on behalf of our client in recruiting for this position.

We are recruiting on behalf of our client for the position of Assistant Service Manager in Poole, Dorset. This role offers an excellent opportunity for skilled automotive professionals to lead and develop a busy aftersales department within a reputable dealership. The successful individual will play a key role in delivering exceptional customer service and maintaining efficient workshop operations. Benefits of the Assistant Service Manager: Competitive basic salary of 38,000, with an OTE of up to 48,000 Structured manufacturer training programmes covering the latest vehicle technologies, including electric and hybrid systems 25 days annual leave plus bank holidays Bonus scheme based on performance Pension scheme with employer contributions Additional benefits including cycle-to-work scheme, eye care vouchers, and staff discounts Paid overtime for Saturday duties Supportive team environment focused on professional growth and high standards Duties of the Assistant Service Manager: Supervise and develop the service team to ensure high performance standards Monitor workshop workload and manage workflow efficiently Greet customers professionally, discussing vehicle requirements and providing updates Oversee collection and delivery drivers to ensure punctuality and customer satisfaction Raise and process repair orders accurately; ensure timely completion Manage invoicing, warranty authorisations, and job extensions in line with manufacturer guidelines Keep customers informed of costs, progress, and completion times Oversee subcontracted repairs maintaining quality standards Monitor team attendance, punctuality, and overall performance Maintain a tidy, professional workshop environment ensuring health and safety compliance Requirements of the Assistant Service Manager: Proven experience in an aftersales role within the motor trade Experience working as a Service Advisor is essential Supervisory or managerial experience in an aftersales environment Strong organisational and communication skills as the Assistant Service Manager Knowledge of Kerridge or similar dealership management systems is advantageous Immaculate appearance and full valid driving licence are essential Contact Tom Wharton, Automotive Recruitment Specialist at Perfect Placement covering Poole and Dorset, today to discover more about this fantastic Assistant Service Manager opportunity. Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Let us help you take the first step towards your dream Motor Trade career.