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customer service advisor temporary
Interaction Recruitment
Customer Service Advisor Part Time
Interaction Recruitment
£12.71 per hour plus uncapped bonus Monday to Friday 9am-2pm Ongoing Temporary Position Office based At our iconic Bescot Headquarters Be the difference when it matters most When someone breaks down, it s more than just a vehicle issue - it can be stressful, disruptive, and sometimes unsafe. That s where you come in: As a Resolution Specialist, you ll be the calm, capable voice who takes control in that moment. You ll solve problems, provide reassurance, and make sure our members get the help they need - quickly, safely, and with confidence. What you ll be doing •Taking ownership of breakdown calls, working quickly to understand the customer s situation and any vulnerabilities •Assessing cover and identifying the best solution - from remote fixes through to arranging assistance or onward travel •Managing the situation end-to-end, from the first call through to resolution •Keeping members informed with clear, proactive updates so they always know what s happening What we re looking for •Experience in delivering stand-out customer service under pressure (contact centre experience is helpful, but not essential) •The ability to build trust quickly and communicate with confidence and clarity, especially in challenging situations •Strong problem-solving skills and sound judgement under pressure •Confidence using multiple systems and handling information accurately •A proactive mindset - you take ownership and see things through
Aug 18, 2026
Seasonal
£12.71 per hour plus uncapped bonus Monday to Friday 9am-2pm Ongoing Temporary Position Office based At our iconic Bescot Headquarters Be the difference when it matters most When someone breaks down, it s more than just a vehicle issue - it can be stressful, disruptive, and sometimes unsafe. That s where you come in: As a Resolution Specialist, you ll be the calm, capable voice who takes control in that moment. You ll solve problems, provide reassurance, and make sure our members get the help they need - quickly, safely, and with confidence. What you ll be doing •Taking ownership of breakdown calls, working quickly to understand the customer s situation and any vulnerabilities •Assessing cover and identifying the best solution - from remote fixes through to arranging assistance or onward travel •Managing the situation end-to-end, from the first call through to resolution •Keeping members informed with clear, proactive updates so they always know what s happening What we re looking for •Experience in delivering stand-out customer service under pressure (contact centre experience is helpful, but not essential) •The ability to build trust quickly and communicate with confidence and clarity, especially in challenging situations •Strong problem-solving skills and sound judgement under pressure •Confidence using multiple systems and handling information accurately •A proactive mindset - you take ownership and see things through
Adecco
Customer Service Advisor
Adecco Bridgefoot, Angus
Customer Service Representative Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced and dynamic environment? If so, we have the perfect opportunity for you to shine as a Customer Service Representative! Location: Dryburgh Industrial Estate, Dundee, DD2 3TN & home based (flexible hybrid working pattern) Pay Rate: 13.98 Enhanced: 16.23 (hours worked 20:00 - 00:00) Overtime: 20.97 (bank holidays and Sundays) Sunday/Bank holiday/Overtime after 8pm - Midnight 23.22 Hours : Full time, 5 days, 35 hours per week Shifts between the hours of: Early Shift Pattern -hours between 7:00 - 17:00 Late Shift Pattern - hours between 13:00 - 23:00 Training: Office based on site for the first 6 weeks Duration: Temporary Ongoing Contract Our client is one of the UK's leading retailers, they're committing to serving their customers, communities and planet a little better every day. They are currently expanding their customer engagement centre team, and we are on the lookout for talented individuals like you to join us in creating delightful experiences for their valued customers. As an ambassador of the brand, you will be a role model for bringing their values to life and leading by example in everything you do. What You'll Do: Provide outstanding service to our customers over the phone, handle their queries, concerns, and feedback with empathy and professionalism. Assist customers with order queries, delivery updates, product information, and more, ensuring their needs are met and exceeded. Resolve customer complaints and issues promptly, striving to turn any negative experience into a positive one. Utilise our state-of-the-art systems and tools to efficiently process customer requests and maintain accurate records. Collaborate with fellow team members and other departments to provide seamless customer support and satisfaction. Follow our Business Code of Conduct and always act with integrity and due diligence. What We're Looking For: A genuine passion for delivering exceptional customer service that leaves a lasting impression. Excellent communication skills and a friendly, approachable demeanour over the phone. Basic IT skills, with the ability to learn new systems and utilise Microsoft office. Ability to handle multiple tasks and prioritise effectively in a busy call centre environment. Problem-solving skills with a proactive attitude to resolve customer issues promptly and efficiently. Flexibility to work various shifts, including weekends and evenings. What we can offer to you: Join a company that values diversity, inclusively, and work-life balance. Benefit from comprehensive training and ongoing support to excel in your role. Enjoy excellent career progression opportunities. Receive competitive pay and exciting benefits. Be part of a positive and vibrant work culture, where your contributions are recognised and celebrated. A flexible Hybrid working model. Access to an on-site Gym and Colleague Restaurant. Free on-site parking. Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. To apply, submit your application today! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Aug 18, 2026
Seasonal
Customer Service Representative Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced and dynamic environment? If so, we have the perfect opportunity for you to shine as a Customer Service Representative! Location: Dryburgh Industrial Estate, Dundee, DD2 3TN & home based (flexible hybrid working pattern) Pay Rate: 13.98 Enhanced: 16.23 (hours worked 20:00 - 00:00) Overtime: 20.97 (bank holidays and Sundays) Sunday/Bank holiday/Overtime after 8pm - Midnight 23.22 Hours : Full time, 5 days, 35 hours per week Shifts between the hours of: Early Shift Pattern -hours between 7:00 - 17:00 Late Shift Pattern - hours between 13:00 - 23:00 Training: Office based on site for the first 6 weeks Duration: Temporary Ongoing Contract Our client is one of the UK's leading retailers, they're committing to serving their customers, communities and planet a little better every day. They are currently expanding their customer engagement centre team, and we are on the lookout for talented individuals like you to join us in creating delightful experiences for their valued customers. As an ambassador of the brand, you will be a role model for bringing their values to life and leading by example in everything you do. What You'll Do: Provide outstanding service to our customers over the phone, handle their queries, concerns, and feedback with empathy and professionalism. Assist customers with order queries, delivery updates, product information, and more, ensuring their needs are met and exceeded. Resolve customer complaints and issues promptly, striving to turn any negative experience into a positive one. Utilise our state-of-the-art systems and tools to efficiently process customer requests and maintain accurate records. Collaborate with fellow team members and other departments to provide seamless customer support and satisfaction. Follow our Business Code of Conduct and always act with integrity and due diligence. What We're Looking For: A genuine passion for delivering exceptional customer service that leaves a lasting impression. Excellent communication skills and a friendly, approachable demeanour over the phone. Basic IT skills, with the ability to learn new systems and utilise Microsoft office. Ability to handle multiple tasks and prioritise effectively in a busy call centre environment. Problem-solving skills with a proactive attitude to resolve customer issues promptly and efficiently. Flexibility to work various shifts, including weekends and evenings. What we can offer to you: Join a company that values diversity, inclusively, and work-life balance. Benefit from comprehensive training and ongoing support to excel in your role. Enjoy excellent career progression opportunities. Receive competitive pay and exciting benefits. Be part of a positive and vibrant work culture, where your contributions are recognised and celebrated. A flexible Hybrid working model. Access to an on-site Gym and Colleague Restaurant. Free on-site parking. Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. To apply, submit your application today! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Hays Business Support
Senior Insurance Recoveries Specialist
Hays Business Support Woolston, Warrington
Your new company My client, a leading insurance recoveries organisation based in Warrington, is seeking a pair of professional recovery advisors to join their team on a permanent basis. Based in contemporary offices in Warrington with ample free parking, you will be joining a fast-paced and well-established team who all have a passion for going that extra mile with both internal and external customers. Your new role The position is offered full time Monday to Friday with a choice of either a 35 or 40-hour week. You will play a pivotal role in driving performance by identifying the root causes of payment delays and resolving barriers to settlement. Taking confident ownership of complex recovery activity. This position focusses on delivering timely, accurate follow-up with insurers, customers and internal stakeholders to improve outcomes. Some of your duties will include but not limited to Investigate payment delays, identify root causes and take ownership of resolving issues quickly and effectively. Maintain regular, professional communication with insurers, customers and internal teams to secure timely outcomes. Take a self-motivated and organised approach to workload management, ensuring actions are completed accurately and within agreed timescales. Support the Head of Department by contributing insight, raising concerns early and helping maintain high operational standards. Provide proactive case management, clear prioritisation and focused follow-up on overdue payments Use data, system notes and data activity to spot trends, highlight risks and support continuous improvement in performance. What you'll need to succeed Experience within the insurance sector, with a strong understanding of recoveries or dispute resolution Strong communication skills both written and verbal A track record of managing payment queries, resolving delays and achieving positive recovery outcomes. Confidence in investigating issues, identifying root causes and taking practical action to resolve them. Self-motivated, tenacious and resilient approach, with the drive to follow tasks through to completion. Attention to detail, sound judgement and an organised working style. Comfortable with Microsoft applications and general IT systems. Passion for going that extra mile What you'll get in return Competitive salary - up to 40k DOE Free parking Contemporary offices Progression opportunities 22 days' holiday, increasing to 27 days with service, plus your birthday offPension scheme What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 18, 2026
Full time
Your new company My client, a leading insurance recoveries organisation based in Warrington, is seeking a pair of professional recovery advisors to join their team on a permanent basis. Based in contemporary offices in Warrington with ample free parking, you will be joining a fast-paced and well-established team who all have a passion for going that extra mile with both internal and external customers. Your new role The position is offered full time Monday to Friday with a choice of either a 35 or 40-hour week. You will play a pivotal role in driving performance by identifying the root causes of payment delays and resolving barriers to settlement. Taking confident ownership of complex recovery activity. This position focusses on delivering timely, accurate follow-up with insurers, customers and internal stakeholders to improve outcomes. Some of your duties will include but not limited to Investigate payment delays, identify root causes and take ownership of resolving issues quickly and effectively. Maintain regular, professional communication with insurers, customers and internal teams to secure timely outcomes. Take a self-motivated and organised approach to workload management, ensuring actions are completed accurately and within agreed timescales. Support the Head of Department by contributing insight, raising concerns early and helping maintain high operational standards. Provide proactive case management, clear prioritisation and focused follow-up on overdue payments Use data, system notes and data activity to spot trends, highlight risks and support continuous improvement in performance. What you'll need to succeed Experience within the insurance sector, with a strong understanding of recoveries or dispute resolution Strong communication skills both written and verbal A track record of managing payment queries, resolving delays and achieving positive recovery outcomes. Confidence in investigating issues, identifying root causes and taking practical action to resolve them. Self-motivated, tenacious and resilient approach, with the drive to follow tasks through to completion. Attention to detail, sound judgement and an organised working style. Comfortable with Microsoft applications and general IT systems. Passion for going that extra mile What you'll get in return Competitive salary - up to 40k DOE Free parking Contemporary offices Progression opportunities 22 days' holiday, increasing to 27 days with service, plus your birthday offPension scheme What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Noble Recruiting
Customer Coordinator - Mortgages
Noble Recruiting Brentwood, Essex
Customer Coordinator - Mortgages Monday - Friday (Potential for hybrid working based on business needs) Base Salary: £25,000 + quartley performance bonus Our client is a fast growing mortgage company revolutionising the process of lending. Expanding their team and searching for a Customer Coordinator. We are seeking an enthusiastic and customer-focused individual to join our growing Customer Coordination team. This is a predominantly telephone-based role, so confidence speaking with customers, building rapport over the phone, and delivering excellent customer service are essential. You will spend the majority of your working day contacting and supporting customers, managing relationships, arranging appointments, and helping guide clients through their journey. Role: As a Customer Coordinator, you will support clients and advisors throughout all stages of the mortgage journey, from initial enquiry through to completion. You will play an important role in delivering excellent customer service, converting opportunities into business, scheduling advisor appointments, and maintaining strong client relationships. Manage customer interactions throughout the mortgage process, including pre-application and post-completion support. Spend the majority of your day speaking with customers via telephone, providing guidance and support. Help customers prepare for appointments and ensure they have the information required. Manage advisor diaries and arrange appointments for new and existing customers. Contact and manage customers through various channels including CRM systems, introducer networks, and social media. Build and maintain strong customer relationships through excellent service and regular communication. Progress opportunities and support customers throughout their journey. Manage and prioritise multiple tasks effectively. The successful candidate will be proactive, organised, and comfortable handling both inbound and outbound calls. You will be responsible for overcoming objections, explaining the benefits of our services, identifying opportunities, and ensuring every customer receives a positive and professional experience. Important Notice: Noble Recruiting Limited, based in Billericay, Essex, is an equal opportunities employer. With over 17 years of industry experience, we specialise in both permanent recruitment and the provision of temporary workers. By submitting your application, you consent to the processing of your personal data by Noble Recruiting Limited. For further details on how we manage applicant data, please refer to our Privacy Policy available on our website. Application Status: Due to the high volume of applications received, we regret that if you do not hear from us within 14 days, your application has not been successful on this occasion.
Aug 18, 2026
Full time
Customer Coordinator - Mortgages Monday - Friday (Potential for hybrid working based on business needs) Base Salary: £25,000 + quartley performance bonus Our client is a fast growing mortgage company revolutionising the process of lending. Expanding their team and searching for a Customer Coordinator. We are seeking an enthusiastic and customer-focused individual to join our growing Customer Coordination team. This is a predominantly telephone-based role, so confidence speaking with customers, building rapport over the phone, and delivering excellent customer service are essential. You will spend the majority of your working day contacting and supporting customers, managing relationships, arranging appointments, and helping guide clients through their journey. Role: As a Customer Coordinator, you will support clients and advisors throughout all stages of the mortgage journey, from initial enquiry through to completion. You will play an important role in delivering excellent customer service, converting opportunities into business, scheduling advisor appointments, and maintaining strong client relationships. Manage customer interactions throughout the mortgage process, including pre-application and post-completion support. Spend the majority of your day speaking with customers via telephone, providing guidance and support. Help customers prepare for appointments and ensure they have the information required. Manage advisor diaries and arrange appointments for new and existing customers. Contact and manage customers through various channels including CRM systems, introducer networks, and social media. Build and maintain strong customer relationships through excellent service and regular communication. Progress opportunities and support customers throughout their journey. Manage and prioritise multiple tasks effectively. The successful candidate will be proactive, organised, and comfortable handling both inbound and outbound calls. You will be responsible for overcoming objections, explaining the benefits of our services, identifying opportunities, and ensuring every customer receives a positive and professional experience. Important Notice: Noble Recruiting Limited, based in Billericay, Essex, is an equal opportunities employer. With over 17 years of industry experience, we specialise in both permanent recruitment and the provision of temporary workers. By submitting your application, you consent to the processing of your personal data by Noble Recruiting Limited. For further details on how we manage applicant data, please refer to our Privacy Policy available on our website. Application Status: Due to the high volume of applications received, we regret that if you do not hear from us within 14 days, your application has not been successful on this occasion.
Search
Customer Service Advisor
Search
Customer Service Advisor - start date: Monday 24th August! Location: Birstall/Batley (WF17) Pay Rate: 12.71 per hour - 26,436.80pa Hours: 40 hours per week (Monday to Friday) - 8 hours per day Contract: Temporary to Permanent Working Arrangements: Hybrid (1-2 days WFH) Opportunity: Long-term employment goal after successful temp period Are you highly organised, proactive, and confident when speaking with people? Do you thrive in a fast-paced environment where no two days are the same? I'm currently recruiting for a Customer Service Advisor position in the smart metering sector on behalf of a leading and well-respected company based in the Birstall/Batley area. This is more than just a temporary role - it's a genuine long-term opportunity with a clear route to permanent employment following a successful probationary period. You'll be joining a company known for its supportive culture, employee development, and strong reputation within the industry. The Role: As a Customer Service Advisor, you'll play a key role in coordinating smart meter installations across the UK. Your responsibilities will include: Scheduling and planning appointments for engineers Liaising with customers and businesses to confirm access and availability Communicating with field-based engineers to ensure efficient routing and daily workloads Updating internal systems and tracking job progress Handling queries and rescheduling appointments where needed About You: We're looking for someone who brings energy, organisation, and a customer-first mindset. Ideally, you'll have some customer service experience (such as in a contact centre, retail, hospitality, etc.), but transferable skills and the right attitude are just as important. Key qualities we're looking for: Strong organisational skills and attention to detail Confident and professional telephone manner Proactive approach to managing workloads and resolving issues Comfortable using scheduling or CRM systems (full training provided) A team player with a positive, can-do attitude What You'll Get: Full training and ongoing support An opportunity to build a long-term career with a stable and reputable employer Clear pathway to permanent employment Interested? If this sounds like the right opportunity for you, apply now or get in touch to find out more. This is a fantastic chance to join a business where you can truly grow and thrive. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Aug 17, 2026
Full time
Customer Service Advisor - start date: Monday 24th August! Location: Birstall/Batley (WF17) Pay Rate: 12.71 per hour - 26,436.80pa Hours: 40 hours per week (Monday to Friday) - 8 hours per day Contract: Temporary to Permanent Working Arrangements: Hybrid (1-2 days WFH) Opportunity: Long-term employment goal after successful temp period Are you highly organised, proactive, and confident when speaking with people? Do you thrive in a fast-paced environment where no two days are the same? I'm currently recruiting for a Customer Service Advisor position in the smart metering sector on behalf of a leading and well-respected company based in the Birstall/Batley area. This is more than just a temporary role - it's a genuine long-term opportunity with a clear route to permanent employment following a successful probationary period. You'll be joining a company known for its supportive culture, employee development, and strong reputation within the industry. The Role: As a Customer Service Advisor, you'll play a key role in coordinating smart meter installations across the UK. Your responsibilities will include: Scheduling and planning appointments for engineers Liaising with customers and businesses to confirm access and availability Communicating with field-based engineers to ensure efficient routing and daily workloads Updating internal systems and tracking job progress Handling queries and rescheduling appointments where needed About You: We're looking for someone who brings energy, organisation, and a customer-first mindset. Ideally, you'll have some customer service experience (such as in a contact centre, retail, hospitality, etc.), but transferable skills and the right attitude are just as important. Key qualities we're looking for: Strong organisational skills and attention to detail Confident and professional telephone manner Proactive approach to managing workloads and resolving issues Comfortable using scheduling or CRM systems (full training provided) A team player with a positive, can-do attitude What You'll Get: Full training and ongoing support An opportunity to build a long-term career with a stable and reputable employer Clear pathway to permanent employment Interested? If this sounds like the right opportunity for you, apply now or get in touch to find out more. This is a fantastic chance to join a business where you can truly grow and thrive. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
365 People
Complaints Handler
365 People
Complaints Handler (Hybrid Working) Wigston, Leicestershire Hybrid Working 12.71 per hour Monday-Friday 3-Month Temporary Contract Complaints Handler Location: Wigston, Leicestershire (Hybrid Working) Pay: 12.71 per hour Hours: Monday-Friday, 9:00am-5:00pm Contract: 3 Months (Temporary) Start Date: 1st September We're recruiting on behalf of a well-established national organisation for an experienced Complaints Handler to join their customer relations team on an initial 3-month temporary contract. This is an excellent opportunity for someone with experience investigating and resolving formal complaints, particularly within financial services, banking, insurance, housing or other regulated environments. The role offers a hybrid working pattern following an initial induction period. The Role As a Complaints Handler, you'll manage complaints from initial receipt through to resolution, ensuring every case is investigated thoroughly and responded to professionally. You'll be responsible for reviewing information, liaising with internal departments, gathering evidence and producing well-written, empathetic response letters that meet company standards and timescales. This role requires excellent written communication, sound judgement and the ability to handle sensitive situations professionally. Key Responsibilities Acknowledge and log formal customer complaints. Investigate complaints by gathering information from internal teams. Review evidence and establish the facts of each case. Draft professional, clear and empathetic written complaint responses. Ensure complaints are resolved within agreed service levels. Maintain accurate records throughout the investigation process. Liaise with internal stakeholders to obtain information and updates. Escalate complex cases where appropriate. Identify trends and highlight opportunities for service improvement. About You We're looking for someone who is organised, analytical and confident dealing with complex customer issues. You'll ideally have experience working within a regulated environment where complaint handling and written communication are key. Essential Previous experience handling formal customer complaints. Excellent written communication and report-writing skills. Strong investigation and problem-solving abilities. High attention to detail. Confident using Microsoft Office. Ability to manage multiple cases and meet deadlines. Highly Desirable Experience within banking, financial services, insurance or credit control. Experience working for the Housing Ombudsman, Financial Ombudsman or another regulated complaints function. Experience interpreting policies, procedures and regulations. What's on Offer 12.71 per hour. Hybrid working. Monday-Friday, 9:00am-5:00pm. Immediate opportunity with a respected national organisation. Friendly and supportive team environment. Valuable experience within a professional complaints handling function. If you're an experienced Complaints Handler, Customer Resolution Advisor, Complaints Investigator, Case Handler, Customer Relations Advisor or Customer Complaints Officer looking for your next opportunity, we'd love to hear from you. Apply today for an immediate interview.
Aug 17, 2026
Seasonal
Complaints Handler (Hybrid Working) Wigston, Leicestershire Hybrid Working 12.71 per hour Monday-Friday 3-Month Temporary Contract Complaints Handler Location: Wigston, Leicestershire (Hybrid Working) Pay: 12.71 per hour Hours: Monday-Friday, 9:00am-5:00pm Contract: 3 Months (Temporary) Start Date: 1st September We're recruiting on behalf of a well-established national organisation for an experienced Complaints Handler to join their customer relations team on an initial 3-month temporary contract. This is an excellent opportunity for someone with experience investigating and resolving formal complaints, particularly within financial services, banking, insurance, housing or other regulated environments. The role offers a hybrid working pattern following an initial induction period. The Role As a Complaints Handler, you'll manage complaints from initial receipt through to resolution, ensuring every case is investigated thoroughly and responded to professionally. You'll be responsible for reviewing information, liaising with internal departments, gathering evidence and producing well-written, empathetic response letters that meet company standards and timescales. This role requires excellent written communication, sound judgement and the ability to handle sensitive situations professionally. Key Responsibilities Acknowledge and log formal customer complaints. Investigate complaints by gathering information from internal teams. Review evidence and establish the facts of each case. Draft professional, clear and empathetic written complaint responses. Ensure complaints are resolved within agreed service levels. Maintain accurate records throughout the investigation process. Liaise with internal stakeholders to obtain information and updates. Escalate complex cases where appropriate. Identify trends and highlight opportunities for service improvement. About You We're looking for someone who is organised, analytical and confident dealing with complex customer issues. You'll ideally have experience working within a regulated environment where complaint handling and written communication are key. Essential Previous experience handling formal customer complaints. Excellent written communication and report-writing skills. Strong investigation and problem-solving abilities. High attention to detail. Confident using Microsoft Office. Ability to manage multiple cases and meet deadlines. Highly Desirable Experience within banking, financial services, insurance or credit control. Experience working for the Housing Ombudsman, Financial Ombudsman or another regulated complaints function. Experience interpreting policies, procedures and regulations. What's on Offer 12.71 per hour. Hybrid working. Monday-Friday, 9:00am-5:00pm. Immediate opportunity with a respected national organisation. Friendly and supportive team environment. Valuable experience within a professional complaints handling function. If you're an experienced Complaints Handler, Customer Resolution Advisor, Complaints Investigator, Case Handler, Customer Relations Advisor or Customer Complaints Officer looking for your next opportunity, we'd love to hear from you. Apply today for an immediate interview.
Gap Personnel
Customer Service Advisor
Gap Personnel South Brent, Devon
Customer Service Advisor - Temporary to Permanent Location: Wrangaton, TQ10 gap personnel are recruiting for enthusiastic and customer-focused Customer Service Advisors to join a growing Contact Centre team. If you enjoy helping people, solving problems, and delivering excellent customer service, this could be the perfect opportunity for you. The Role As a Customer Service Advisor, you'll play a key role in supporting the smooth running of a busy contact centre. You'll communicate with customers by telephone and email, assisting with enquiries, processing orders, resolving issues, and delivering an exceptional customer experience. As the business continues to grow, you'll have the opportunity to develop your skills while supporting a diverse customer base. Important Information Successful applicants must be available to attend mandatory training from 10th to 12th August . Please ensure you are available on these dates before applying. Key Responsibilities Handle inbound customer enquiries via telephone and email. Make outbound calls to both businesses and consumers. Process customer orders accurately and efficiently. Provide information on products, services, and specifications. Explain customer processes, including returns and order queries. Escalate complex enquiries to senior team members where appropriate. Update and maintain customer records and databases accurately. Complete a variety of administrative tasks to support the team. Manage customer accounts, from quotations through to payment chasing. Deliver an exceptional customer experience with every interaction. What We're Looking For Excellent verbal and written communication skills. A calm and professional approach under pressure. A genuine passion for delivering outstanding customer service. Good IT skills, including Microsoft Office. Strong organisational skills with the ability to prioritise workload. Excellent attention to detail. A positive attitude and willingness to learn. Shift Pattern & Pay Shifts between 8:00am and 6:00pm , working 5 days out of 7 . £12.87 per hour Apply Today If you're looking to join a supportive team where you can develop your customer service career, we'd love to hear from you. Apply today with your up-to-date CV. gap personnel is acting as an employment business in relation to this vacancy.
Aug 17, 2026
Full time
Customer Service Advisor - Temporary to Permanent Location: Wrangaton, TQ10 gap personnel are recruiting for enthusiastic and customer-focused Customer Service Advisors to join a growing Contact Centre team. If you enjoy helping people, solving problems, and delivering excellent customer service, this could be the perfect opportunity for you. The Role As a Customer Service Advisor, you'll play a key role in supporting the smooth running of a busy contact centre. You'll communicate with customers by telephone and email, assisting with enquiries, processing orders, resolving issues, and delivering an exceptional customer experience. As the business continues to grow, you'll have the opportunity to develop your skills while supporting a diverse customer base. Important Information Successful applicants must be available to attend mandatory training from 10th to 12th August . Please ensure you are available on these dates before applying. Key Responsibilities Handle inbound customer enquiries via telephone and email. Make outbound calls to both businesses and consumers. Process customer orders accurately and efficiently. Provide information on products, services, and specifications. Explain customer processes, including returns and order queries. Escalate complex enquiries to senior team members where appropriate. Update and maintain customer records and databases accurately. Complete a variety of administrative tasks to support the team. Manage customer accounts, from quotations through to payment chasing. Deliver an exceptional customer experience with every interaction. What We're Looking For Excellent verbal and written communication skills. A calm and professional approach under pressure. A genuine passion for delivering outstanding customer service. Good IT skills, including Microsoft Office. Strong organisational skills with the ability to prioritise workload. Excellent attention to detail. A positive attitude and willingness to learn. Shift Pattern & Pay Shifts between 8:00am and 6:00pm , working 5 days out of 7 . £12.87 per hour Apply Today If you're looking to join a supportive team where you can develop your customer service career, we'd love to hear from you. Apply today with your up-to-date CV. gap personnel is acting as an employment business in relation to this vacancy.
CMD Recruitment
EHS Advisor
CMD Recruitment Melksham, Wiltshire
EHS Advisor Full Time Hours 12 Month Temporary Contract Melksham Up to 45,000 Are you NEBOSH qualified and immediately available? Interested in a 12 month temporary contract within a well established business? Based in Melksham, you will be responsible for assisting in the maintenance and continual improvement of the Health, Safety and Environmental management system for all facilities and at customer depots across the UK employing their staff. Responsibilities will include; - Assist the UK EHS Manager in providing technical expertise, strategic leadership and support to drive the EHS management systems. Develop and present regular EHS 'briefings' to team members after legal updates, accident investigation information and recognised improvements. Provide EHS advice for the team, assisting and advising local teams as required. Conduct periodic inspections, audits, safety tours and behavioral observations at facilities and customer depots, formally documenting findings, identifying trends and driving timely completion of improvements. Ensure legal compliance is maintained at service depots including industry standards and specific site requirements. Provide suitable Health, Safety and Environmental awareness to employees. Assist the UK EHS Manager in driving continual improvement initiatives throughout the business and developing subsequent action plans to align with the overall strategy. Support the UK EHS Manager in preparing management system reviews, inputs include KPI performance, audit results, legal compliance status, customer feedback and improvement activities. To create and maintain Safety, Health & Environmental Management Improvement plans in conjunction with group directives to ensure legal compliance. Empowered to halt dangerous practices where there is imminent risk of injury or damage. Facilitate the reporting, investigation and root cause analysis of all near misses, accidents, environmental incidents and dangerous occurrences, ensuring corrective and preventive actions are implemented and verified. Candidate Specification; - NEBOSH H&S Certificate or equivalent is essential (NEBOSH Diploma desirable) Full UK driving license essential Understanding of ISO14001 and 45001 standards Trained internal auditor for ISO45001 & ISO14001 Knowledge of CDM Regulations 2015 advantageous Proficient in Microsoft software systems including Excel, PowerPoint, Word, Teams and Share point. Thanks for your application! Successful candidates will be contacted within 7 working days of their applications. Should you not hear from us within this time, please assume that your application was unsuccessful on this occasion.
Aug 17, 2026
Seasonal
EHS Advisor Full Time Hours 12 Month Temporary Contract Melksham Up to 45,000 Are you NEBOSH qualified and immediately available? Interested in a 12 month temporary contract within a well established business? Based in Melksham, you will be responsible for assisting in the maintenance and continual improvement of the Health, Safety and Environmental management system for all facilities and at customer depots across the UK employing their staff. Responsibilities will include; - Assist the UK EHS Manager in providing technical expertise, strategic leadership and support to drive the EHS management systems. Develop and present regular EHS 'briefings' to team members after legal updates, accident investigation information and recognised improvements. Provide EHS advice for the team, assisting and advising local teams as required. Conduct periodic inspections, audits, safety tours and behavioral observations at facilities and customer depots, formally documenting findings, identifying trends and driving timely completion of improvements. Ensure legal compliance is maintained at service depots including industry standards and specific site requirements. Provide suitable Health, Safety and Environmental awareness to employees. Assist the UK EHS Manager in driving continual improvement initiatives throughout the business and developing subsequent action plans to align with the overall strategy. Support the UK EHS Manager in preparing management system reviews, inputs include KPI performance, audit results, legal compliance status, customer feedback and improvement activities. To create and maintain Safety, Health & Environmental Management Improvement plans in conjunction with group directives to ensure legal compliance. Empowered to halt dangerous practices where there is imminent risk of injury or damage. Facilitate the reporting, investigation and root cause analysis of all near misses, accidents, environmental incidents and dangerous occurrences, ensuring corrective and preventive actions are implemented and verified. Candidate Specification; - NEBOSH H&S Certificate or equivalent is essential (NEBOSH Diploma desirable) Full UK driving license essential Understanding of ISO14001 and 45001 standards Trained internal auditor for ISO45001 & ISO14001 Knowledge of CDM Regulations 2015 advantageous Proficient in Microsoft software systems including Excel, PowerPoint, Word, Teams and Share point. Thanks for your application! Successful candidates will be contacted within 7 working days of their applications. Should you not hear from us within this time, please assume that your application was unsuccessful on this occasion.
The Work Shop Resourcing Ltd
Retentions Advisor
The Work Shop Resourcing Ltd Bournemouth, Dorset
Our client is fast-paced, fast-growing company that helps veterinary practices to manage pet healthcare plans on behalf of their customers. They have recently grown from strength to strength and due to their continued success require positive and enthusiastic individuals to join their busy team as a Retentions Advisor in their customer service team. Working from their modern, vibrant and open plan office in Bournemouth, you will be responsible for managing the call flow and dealing with customers appropriately with a view of handling any possible retentions queries. As a Retentions Advisor, you will be required to manage the call flow in a timely and professional manner, asking customers appropriate questions to deal with their matter appropriately. The emphasis is on service and welfare; finding out why customers are having issues and reminding them of the benefits offered. This is an exciting opportunity to join a supportive and friendly customer service team, offering long term opportunities and growth. A confident telephone manner and a passion for delivering first class customer service is required. A strong team player with a friendly and approachable nature and competent IT skills is also required for this role. Positions are offered on a long term temporary basis with possible permanent opportunities available within this growing and forward thinking company. Essential requirement of the Retentions Advisor: Excellent communication skills Good IT skills Previous customer service experience or similar Highly desirable qualities of the Retentions Advisor : Experience in a call centre environment. Sales or collections experience Hours are 37.5 hours a week Monday - Friday, between the hours of 9am and 6pm (9-5 or 10-6) Benefits for the Retentions Advisor 12.71 per hour Commission scheme Free parking
Aug 17, 2026
Full time
Our client is fast-paced, fast-growing company that helps veterinary practices to manage pet healthcare plans on behalf of their customers. They have recently grown from strength to strength and due to their continued success require positive and enthusiastic individuals to join their busy team as a Retentions Advisor in their customer service team. Working from their modern, vibrant and open plan office in Bournemouth, you will be responsible for managing the call flow and dealing with customers appropriately with a view of handling any possible retentions queries. As a Retentions Advisor, you will be required to manage the call flow in a timely and professional manner, asking customers appropriate questions to deal with their matter appropriately. The emphasis is on service and welfare; finding out why customers are having issues and reminding them of the benefits offered. This is an exciting opportunity to join a supportive and friendly customer service team, offering long term opportunities and growth. A confident telephone manner and a passion for delivering first class customer service is required. A strong team player with a friendly and approachable nature and competent IT skills is also required for this role. Positions are offered on a long term temporary basis with possible permanent opportunities available within this growing and forward thinking company. Essential requirement of the Retentions Advisor: Excellent communication skills Good IT skills Previous customer service experience or similar Highly desirable qualities of the Retentions Advisor : Experience in a call centre environment. Sales or collections experience Hours are 37.5 hours a week Monday - Friday, between the hours of 9am and 6pm (9-5 or 10-6) Benefits for the Retentions Advisor 12.71 per hour Commission scheme Free parking
Rise Technical Recruitment
Parts Advisor
Rise Technical Recruitment Wakefield, Yorkshire
Parts Advisor 28,000 to 30,000 + Training + Progression + Benefits Wakefield, West Yorkshire (Commutable from: Manchester, Preston, Blackburn, Halifax, Bury, Rochdale) Are you a Parts Advisor, or have you got a hands-on background, looking to work for a leading company, where you will enjoy a varied office-based with opportunities to progress your career to Parts Manager? This is a fantastic chance to work for an established local business, where you will work in a friendly team environment, receive specialist training and develop your skills. The company are a leader in their field, developing and manufacturing specialist plant machinery for cars and agriculture. You'll be joining at an excellent time as they look to onboard a Parts Advisor. This is a fast-paced role, which will see you work closely with the service team and customers to ensure spare parts are identified and provided in a timely manner. Training will be provided and there will be opportunities to progress. This role would suit a Parts Advisor looking to join a well-established company within a fast-paced and varied working environment. The Role: Parts Advisor Work with service teams and customers to provide spare / new parts Help with ecommerce / input requirements into system Stock control Office based The Person: Experience in customer support Experience with parts or knowledge of machinery Full uk driving license Reference Number: (phone number removed) To apply for this role or to be considered for further roles, please click "Apply Now" or contact Ben Fenton at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Aug 17, 2026
Full time
Parts Advisor 28,000 to 30,000 + Training + Progression + Benefits Wakefield, West Yorkshire (Commutable from: Manchester, Preston, Blackburn, Halifax, Bury, Rochdale) Are you a Parts Advisor, or have you got a hands-on background, looking to work for a leading company, where you will enjoy a varied office-based with opportunities to progress your career to Parts Manager? This is a fantastic chance to work for an established local business, where you will work in a friendly team environment, receive specialist training and develop your skills. The company are a leader in their field, developing and manufacturing specialist plant machinery for cars and agriculture. You'll be joining at an excellent time as they look to onboard a Parts Advisor. This is a fast-paced role, which will see you work closely with the service team and customers to ensure spare parts are identified and provided in a timely manner. Training will be provided and there will be opportunities to progress. This role would suit a Parts Advisor looking to join a well-established company within a fast-paced and varied working environment. The Role: Parts Advisor Work with service teams and customers to provide spare / new parts Help with ecommerce / input requirements into system Stock control Office based The Person: Experience in customer support Experience with parts or knowledge of machinery Full uk driving license Reference Number: (phone number removed) To apply for this role or to be considered for further roles, please click "Apply Now" or contact Ben Fenton at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Adecco
Customer Service Advisor
Adecco Halesowen, West Midlands
Customer Service Advisor Wanted! Based in Halesowen Monday to Friday 8am - 5pm (Office based) 12.71 per hour. Temporary to Permanent To excel in this role, you should have excellent customer service and organisational skills, be proactive, and have the ability to multitask effectively. The ideal candidate will have previous experience in an customer-focussed role. Strong communication and IT skills are essential, as you will be frequently interacting with colleagues and using various software applications. If you are looking for an opportunity to work with a fantastic team in a dynamic and fast-paced environment, this is the perfect role for you! Our client offers a supportive and inclusive working culture, where your contributions are valued and recognised. Responsibilities: Establish a full understanding of the customer account. Maintain consistent contact with the customer and inform them on all relevant developments. Provide the highest levels of customer service and go above and beyond to meet requirements. Record and update all customer information onto the internal CRM system. Provide regular check in's and up to date order/account status information. Understand and capture any account issues/complaints or otherwise and manage accordingly. Collate customer experience information to obtain feedback. Relay customer experience information to the Customer Services Manager, RSM's, and ASM's as applicable. If you are ready to take on this exciting challenge, don't miss out! Apply now and seize the opportunity to join their team. Simply click the 'Apply' button and submit your CV. We can't wait to hear from you! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Aug 17, 2026
Contractor
Customer Service Advisor Wanted! Based in Halesowen Monday to Friday 8am - 5pm (Office based) 12.71 per hour. Temporary to Permanent To excel in this role, you should have excellent customer service and organisational skills, be proactive, and have the ability to multitask effectively. The ideal candidate will have previous experience in an customer-focussed role. Strong communication and IT skills are essential, as you will be frequently interacting with colleagues and using various software applications. If you are looking for an opportunity to work with a fantastic team in a dynamic and fast-paced environment, this is the perfect role for you! Our client offers a supportive and inclusive working culture, where your contributions are valued and recognised. Responsibilities: Establish a full understanding of the customer account. Maintain consistent contact with the customer and inform them on all relevant developments. Provide the highest levels of customer service and go above and beyond to meet requirements. Record and update all customer information onto the internal CRM system. Provide regular check in's and up to date order/account status information. Understand and capture any account issues/complaints or otherwise and manage accordingly. Collate customer experience information to obtain feedback. Relay customer experience information to the Customer Services Manager, RSM's, and ASM's as applicable. If you are ready to take on this exciting challenge, don't miss out! Apply now and seize the opportunity to join their team. Simply click the 'Apply' button and submit your CV. We can't wait to hear from you! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Rise Technical Recruitment
Customer Advisor (Italian-speaking)
Rise Technical Recruitment Heanor, Derbyshire
Customer Advisor (Italian-speaking) Heanor (Commutable from: Ilkeston, Nottingham, Derby, Mansfield, Ripley, Matlock, Beeston, Ashbourne, Newark 28,000 + Training + Progression + Benefits Are you fluent in Italian looking to join an international automotive business in a highly varied and rewarding customer focused role? This is a secure permanent position in which you will be given clear progression opportunities, good training and a range of benefits. This multi-million pound manufacturer supply equipment directly into leading Automotive businesses. Due to growth this is a new role within a friendly team. You will be working on a Monday - Fridays days-basis out of their modern and fully equipped office. You will be responsible for customer advising on the best parts and services on a global basis. With huge presence in Italy you will be supporting their international branch. This role would suit someone Italian speaking, customer service experience and looking for a good work life balance, clear training and a range of great benefits. The role: Customer advising and sales. B2B Selling parts, services within Automotive sector. Monday - Friday days role. The candidate: Admin, Customer support, Sales background. Italian-speaking. Ideally located to West Nottingham. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Aug 17, 2026
Full time
Customer Advisor (Italian-speaking) Heanor (Commutable from: Ilkeston, Nottingham, Derby, Mansfield, Ripley, Matlock, Beeston, Ashbourne, Newark 28,000 + Training + Progression + Benefits Are you fluent in Italian looking to join an international automotive business in a highly varied and rewarding customer focused role? This is a secure permanent position in which you will be given clear progression opportunities, good training and a range of benefits. This multi-million pound manufacturer supply equipment directly into leading Automotive businesses. Due to growth this is a new role within a friendly team. You will be working on a Monday - Fridays days-basis out of their modern and fully equipped office. You will be responsible for customer advising on the best parts and services on a global basis. With huge presence in Italy you will be supporting their international branch. This role would suit someone Italian speaking, customer service experience and looking for a good work life balance, clear training and a range of great benefits. The role: Customer advising and sales. B2B Selling parts, services within Automotive sector. Monday - Friday days role. The candidate: Admin, Customer support, Sales background. Italian-speaking. Ideally located to West Nottingham. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Dynamite Recruitment Solutions Ltd
Customer Service Advisor
Dynamite Recruitment Solutions Ltd Sheffield, Yorkshire
Customer Service Advisor Dinnington £13.23 per hour Monday-Friday Temporary Ongoing Immediate Start Want a customer service role where you're actually helping to keep things running safely? We're looking for a Customer Service Advisor to join a busy team supporting customers and engineers. What's in it for you? £13.23 per hour Monday to Friday - no weekend working Immediate start available Temporary ongoing contract Full-time hours The opportunity to gain experience within the fire and security services sector A varied role where you'll work closely with customers and field-based engineers This isn't your typical customer service role. You'll be at the heart of the operation, helping customers with enquiries, coordinating engineer visits, following up on outstanding issues and making sure problems are dealt with quickly and professionally. If you're organised, confident on the phone and good at keeping calm when things get busy, we'd love to hear from you. What will you be doing? Your day will be varied, with responsibilities including: Handling inbound calls and emails from customers regarding services, appointments, faults and general enquiries Supporting engineers in the field by coordinating visits, passing on information and helping resolve customer issues Booking, rearranging and confirming engineer appointments Dealing with potentially urgent or time-sensitive issues calmly and ensuring they are escalated appropriately Accurately updating customer records, job information and communications on internal systems Chasing outstanding jobs, engineer updates and customer queries to make sure nothing gets missed Handling frustrated customers professionally, listening to their concerns and taking ownership of finding a solution Working closely with engineers, account handlers and internal teams to keep jobs moving Learning the company's products, services, procedures and industry requirements What are we looking for? We're looking for someone who is customer-focused, organised and confident dealing with people. You might already have experience as a: Customer Service Advisor Contact Centre Advisor Helpdesk Advisor Service Coordinator Repairs or Maintenance Coordinator Facilities Coordinator Engineering Administrator Customer Support Advisor Experience in a technical, engineering, facilities, maintenance or field-service environment would be a bonus, but it's not essential. Most importantly, you'll need: Excellent telephone and communication skills A calm and professional approach when dealing with difficult or unhappy customers Strong organisational skills and attention to detail Good IT skills and confidence using multiple systems The ability to prioritise and manage several enquiries at once A proactive, problem-solving attitude The ability to work effectively as part of a busy team Ready for your next opportunity? If you're a confident customer service professional who enjoys solving problems, helping people and keeping things moving, apply today! We'd love to hear from you.
Aug 17, 2026
Seasonal
Customer Service Advisor Dinnington £13.23 per hour Monday-Friday Temporary Ongoing Immediate Start Want a customer service role where you're actually helping to keep things running safely? We're looking for a Customer Service Advisor to join a busy team supporting customers and engineers. What's in it for you? £13.23 per hour Monday to Friday - no weekend working Immediate start available Temporary ongoing contract Full-time hours The opportunity to gain experience within the fire and security services sector A varied role where you'll work closely with customers and field-based engineers This isn't your typical customer service role. You'll be at the heart of the operation, helping customers with enquiries, coordinating engineer visits, following up on outstanding issues and making sure problems are dealt with quickly and professionally. If you're organised, confident on the phone and good at keeping calm when things get busy, we'd love to hear from you. What will you be doing? Your day will be varied, with responsibilities including: Handling inbound calls and emails from customers regarding services, appointments, faults and general enquiries Supporting engineers in the field by coordinating visits, passing on information and helping resolve customer issues Booking, rearranging and confirming engineer appointments Dealing with potentially urgent or time-sensitive issues calmly and ensuring they are escalated appropriately Accurately updating customer records, job information and communications on internal systems Chasing outstanding jobs, engineer updates and customer queries to make sure nothing gets missed Handling frustrated customers professionally, listening to their concerns and taking ownership of finding a solution Working closely with engineers, account handlers and internal teams to keep jobs moving Learning the company's products, services, procedures and industry requirements What are we looking for? We're looking for someone who is customer-focused, organised and confident dealing with people. You might already have experience as a: Customer Service Advisor Contact Centre Advisor Helpdesk Advisor Service Coordinator Repairs or Maintenance Coordinator Facilities Coordinator Engineering Administrator Customer Support Advisor Experience in a technical, engineering, facilities, maintenance or field-service environment would be a bonus, but it's not essential. Most importantly, you'll need: Excellent telephone and communication skills A calm and professional approach when dealing with difficult or unhappy customers Strong organisational skills and attention to detail Good IT skills and confidence using multiple systems The ability to prioritise and manage several enquiries at once A proactive, problem-solving attitude The ability to work effectively as part of a busy team Ready for your next opportunity? If you're a confident customer service professional who enjoys solving problems, helping people and keeping things moving, apply today! We'd love to hear from you.
Meraki Talent Limited
Customer Service Advisor
Meraki Talent Limited Edinburgh, Midlothian
Meraki Talent are seeking experienced Customer Services professionals for a number of temporary contracts within the Edinburgh area. Based from Edinburgh Gyle, you will work as part of a larger team, providing first class customer services to existing customers. Applicants should have gained experience within a fast paced organisation, where the needs of the customer are put first. Key duties will include Providing a first class customer experience via telephone and digital support channels. Completing accurate customer requests Dealing with existing customer queries Updating in house systems with accurate customer data Ensuring customer satisfaction at all times. Promoting digital channels to existing customers Applicants should be able to demonstrate first class customer service skills, and have excellent verbal and written communication skills. Additionally, applicants should be able to work in a fast paced, and ever changing environment, while delivering first class customer results. Apply Now Is this job for you? At Meraki, we love recruitment and love words. Is this you? Jennifer wants: Customer Services, Telephone, Financial Services 'By submitting your information, you confirm you have read and understood our Privacy Notice which outlines how we use information we collect about you." Please see our website page headed 'Privacy Notice' for an explanation about how we use information we collect about you
Aug 17, 2026
Seasonal
Meraki Talent are seeking experienced Customer Services professionals for a number of temporary contracts within the Edinburgh area. Based from Edinburgh Gyle, you will work as part of a larger team, providing first class customer services to existing customers. Applicants should have gained experience within a fast paced organisation, where the needs of the customer are put first. Key duties will include Providing a first class customer experience via telephone and digital support channels. Completing accurate customer requests Dealing with existing customer queries Updating in house systems with accurate customer data Ensuring customer satisfaction at all times. Promoting digital channels to existing customers Applicants should be able to demonstrate first class customer service skills, and have excellent verbal and written communication skills. Additionally, applicants should be able to work in a fast paced, and ever changing environment, while delivering first class customer results. Apply Now Is this job for you? At Meraki, we love recruitment and love words. Is this you? Jennifer wants: Customer Services, Telephone, Financial Services 'By submitting your information, you confirm you have read and understood our Privacy Notice which outlines how we use information we collect about you." Please see our website page headed 'Privacy Notice' for an explanation about how we use information we collect about you
Hays Specialist Recruitment Limited
Client Manager
Hays Specialist Recruitment Limited Coventry, Warwickshire
Your new company Well-established and highly regarded independent accountancy practice based in Coventry seeking an experienced Client Manager to join their growing team. The firm provides a comprehensive range of audit, accounting, tax and advisory services to an established portfolio of owner-managed businesses, SMEs and private clients across a variety of sectors. This is an excellent opportunity to join a supportive and professional environment where client relationships and service excellence are at the heart of the business. Your new role As Client Manager, you will take responsibility for managing a portfolio of clients, acting as their primary point of contact and ensuring the delivery of a high-quality, responsive service. You will oversee the preparation and review of statutory accounts, corporation tax returns and management accounts, whilst also taking an active role in audit assignments. You will be responsible for planning and managing audit engagements, ensuring work is completed efficiently and in compliance with relevant standards and regulations. The role will involve providing practical advice to clients on accounting and tax matters, maintaining strong client relationships and identifying opportunities to support their business growth. You will work closely with Directors to deliver an excellent client experience and contribute to the continued success of the firm. You will also support and develop junior members of the team through supervision, mentoring and review of their work. What you'll need to succeed You will be ACA or ACCA qualified with strong experience gained within a UK accountancy practice environment. You will have a proven track record of managing a portfolio of clients and delivering audit, accounts and tax services. Strong technical knowledge across audit and financial reporting is essential, together with a good understanding of UK taxation. Alongside your technical ability, you will be an effective communicator with excellent relationship-building skills and a genuine commitment to providing exceptional client service. The ability to manage multiple priorities, work independently and support junior team members will also be key. What you'll get in return There is a competitive salary on offer for this varied client-facing role alongside professional development, autonomy and the ability to take the lead with managing client relationships. Hybrid and flexible working is on offer alongside flexibility to enable you to manage your work and home life effectively. The firm offers a collaborative, progressive and supportive working environment, exposure to a varied client base and the opportunity to develop your technical and leadership skills further. If you are an experienced, qualified UK practice professional looking to take the next step in your career within a respected accountancy firm, we would be keen to hear from you. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Aug 17, 2026
Full time
Your new company Well-established and highly regarded independent accountancy practice based in Coventry seeking an experienced Client Manager to join their growing team. The firm provides a comprehensive range of audit, accounting, tax and advisory services to an established portfolio of owner-managed businesses, SMEs and private clients across a variety of sectors. This is an excellent opportunity to join a supportive and professional environment where client relationships and service excellence are at the heart of the business. Your new role As Client Manager, you will take responsibility for managing a portfolio of clients, acting as their primary point of contact and ensuring the delivery of a high-quality, responsive service. You will oversee the preparation and review of statutory accounts, corporation tax returns and management accounts, whilst also taking an active role in audit assignments. You will be responsible for planning and managing audit engagements, ensuring work is completed efficiently and in compliance with relevant standards and regulations. The role will involve providing practical advice to clients on accounting and tax matters, maintaining strong client relationships and identifying opportunities to support their business growth. You will work closely with Directors to deliver an excellent client experience and contribute to the continued success of the firm. You will also support and develop junior members of the team through supervision, mentoring and review of their work. What you'll need to succeed You will be ACA or ACCA qualified with strong experience gained within a UK accountancy practice environment. You will have a proven track record of managing a portfolio of clients and delivering audit, accounts and tax services. Strong technical knowledge across audit and financial reporting is essential, together with a good understanding of UK taxation. Alongside your technical ability, you will be an effective communicator with excellent relationship-building skills and a genuine commitment to providing exceptional client service. The ability to manage multiple priorities, work independently and support junior team members will also be key. What you'll get in return There is a competitive salary on offer for this varied client-facing role alongside professional development, autonomy and the ability to take the lead with managing client relationships. Hybrid and flexible working is on offer alongside flexibility to enable you to manage your work and home life effectively. The firm offers a collaborative, progressive and supportive working environment, exposure to a varied client base and the opportunity to develop your technical and leadership skills further. If you are an experienced, qualified UK practice professional looking to take the next step in your career within a respected accountancy firm, we would be keen to hear from you. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Premier Work Support
Customer Service Advisor
Premier Work Support Rainham, Essex
Premier Work Support are looking for a Customer Service Assistant for their prestigious client in the Rainham area. This role is a temporary position, however, for the right candidate could result in a permanent position. As a customer service assistant you will be required to deal with customers queries and any complaints, build customer relationships and problem solving delivering high levels of customer satisfaction. Hours of work are: Monday to Friday 8.00am to 4.00pm or 9.00am to 5.00pm depending on the business needs. You will require:- Experience in Customer service within an office environment. Good organisation skills. Good IT skills. Experience in building client relationships. If this is the role for you, apply today for this excellent opportunity.
Aug 17, 2026
Seasonal
Premier Work Support are looking for a Customer Service Assistant for their prestigious client in the Rainham area. This role is a temporary position, however, for the right candidate could result in a permanent position. As a customer service assistant you will be required to deal with customers queries and any complaints, build customer relationships and problem solving delivering high levels of customer satisfaction. Hours of work are: Monday to Friday 8.00am to 4.00pm or 9.00am to 5.00pm depending on the business needs. You will require:- Experience in Customer service within an office environment. Good organisation skills. Good IT skills. Experience in building client relationships. If this is the role for you, apply today for this excellent opportunity.
Reed
Customer Service Officer (Call Centre)
Reed
Customer Service Advisor (Contact Centre) Wembley, London (Local Authority) Temporary Ongoing Contract Immediate Start Available Pay Rate: £18.07 per hour PAYE £23.80 per hour Umbrella Location: Initially office-based at the Civic Centre, Wembley Park for training. Following successful completion of training, a hybrid working pattern will apply with 3 office days per week (Tuesday, Wednesday and Thursday) and 2 days working from home . About the Role We are recruiting on behalf of a busy Local Authority Contact Centre in Wembley for a number of temporary ongoing vacancies. These positions offer an immediate start and the opportunity for long-term extensions for candidates who perform well. This is an excellent opportunity for experienced customer service professionals who thrive in a fast-paced environment and enjoy helping members of the public. Key Responsibilities Responding to customer enquiries via telephone in a professional, helpful and customer-focused manner. Handling calls across multiple service areas including: Switchboard Housing Repairs Domestic Abuse Housing Needs Other council service queues as required Updating and maintaining accurate records across numerous internal IT systems. Providing information, advice and guidance to residents and service users. Delivering excellent customer service while managing a high volume of calls. Ensuring all interactions are handled efficiently and sensitively. Candidate Requirements Previous experience within a customer service, contact centre or call centre environment. Excellent telephone manner and communication skills. Strong IT skills with the ability to quickly learn and navigate multiple systems. Ability to work effectively under pressure in a busy environment. Strong attention to detail and accurate data entry skills. Knowledge of Brent Council's roads, streets and local area would be advantageous. Reliable, professional and committed to long-term temporary work. Working Hours Monday to Friday 8:50am to 5:04pm Please note: Full-time hours only. No part-time opportunities are available. The pay rate is fixed and non-negotiable. Training & Working Arrangement For the first three months, successful candidates will be required to work full-time from the Civic Centre in Wembley Park to complete training and onboarding. Following training, staff will work: Office-based: Tuesday, Wednesday and Thursday Home-based: Monday and Friday
Aug 17, 2026
Seasonal
Customer Service Advisor (Contact Centre) Wembley, London (Local Authority) Temporary Ongoing Contract Immediate Start Available Pay Rate: £18.07 per hour PAYE £23.80 per hour Umbrella Location: Initially office-based at the Civic Centre, Wembley Park for training. Following successful completion of training, a hybrid working pattern will apply with 3 office days per week (Tuesday, Wednesday and Thursday) and 2 days working from home . About the Role We are recruiting on behalf of a busy Local Authority Contact Centre in Wembley for a number of temporary ongoing vacancies. These positions offer an immediate start and the opportunity for long-term extensions for candidates who perform well. This is an excellent opportunity for experienced customer service professionals who thrive in a fast-paced environment and enjoy helping members of the public. Key Responsibilities Responding to customer enquiries via telephone in a professional, helpful and customer-focused manner. Handling calls across multiple service areas including: Switchboard Housing Repairs Domestic Abuse Housing Needs Other council service queues as required Updating and maintaining accurate records across numerous internal IT systems. Providing information, advice and guidance to residents and service users. Delivering excellent customer service while managing a high volume of calls. Ensuring all interactions are handled efficiently and sensitively. Candidate Requirements Previous experience within a customer service, contact centre or call centre environment. Excellent telephone manner and communication skills. Strong IT skills with the ability to quickly learn and navigate multiple systems. Ability to work effectively under pressure in a busy environment. Strong attention to detail and accurate data entry skills. Knowledge of Brent Council's roads, streets and local area would be advantageous. Reliable, professional and committed to long-term temporary work. Working Hours Monday to Friday 8:50am to 5:04pm Please note: Full-time hours only. No part-time opportunities are available. The pay rate is fixed and non-negotiable. Training & Working Arrangement For the first three months, successful candidates will be required to work full-time from the Civic Centre in Wembley Park to complete training and onboarding. Following training, staff will work: Office-based: Tuesday, Wednesday and Thursday Home-based: Monday and Friday
Talk Staff
Customer Service Advisor (Temp to Perm)
Talk Staff Belper, Derbyshire
Are you a natural problem solver with a passion for delivering exceptional customer service? Our client is hiring a Customer Service Advisor offering fantastic benefits and career progression opportunities. This will initially begin as a temporary role with the opportunity to become perm for the right candidates. To be considered for the role, you'll require the following essentials: Customer Service Experience - Proven ability to provide excellent service Strong Communication - A professional telephone manner & written skills Tech-Savvy - Familiarity with Microsoft applications & web-based platforms Call Centre Experience (Desirable) - Not essential but always a bonus! Resilient & Calm - Able to handle customer queries with reassurance & confidence Within this position, you'll also be: Customer Contact - Engage with customers via phone, email, SMS, live chat & WhatsApp Problem Solving - Understand customer situations and provide effective solutions Service Excellence - Deliver a high-quality customer experience with professionalism CRM Management - Ensure all queries are handled promptly & accurately within SLAs Process Optimisation - Identify opportunities to streamline operations & improve efficiency What's on offer £13.61 per hour plus bonus & overtime opportunities Various shifts 8am-6pm and some weekends Excellent opportunities for the right candidates to progress and develop Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support. Talk Staff Recruitment act as an Employment Agency in relation to this vacancy. See our website for more details and jobs available -
Aug 17, 2026
Seasonal
Are you a natural problem solver with a passion for delivering exceptional customer service? Our client is hiring a Customer Service Advisor offering fantastic benefits and career progression opportunities. This will initially begin as a temporary role with the opportunity to become perm for the right candidates. To be considered for the role, you'll require the following essentials: Customer Service Experience - Proven ability to provide excellent service Strong Communication - A professional telephone manner & written skills Tech-Savvy - Familiarity with Microsoft applications & web-based platforms Call Centre Experience (Desirable) - Not essential but always a bonus! Resilient & Calm - Able to handle customer queries with reassurance & confidence Within this position, you'll also be: Customer Contact - Engage with customers via phone, email, SMS, live chat & WhatsApp Problem Solving - Understand customer situations and provide effective solutions Service Excellence - Deliver a high-quality customer experience with professionalism CRM Management - Ensure all queries are handled promptly & accurately within SLAs Process Optimisation - Identify opportunities to streamline operations & improve efficiency What's on offer £13.61 per hour plus bonus & overtime opportunities Various shifts 8am-6pm and some weekends Excellent opportunities for the right candidates to progress and develop Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support. Talk Staff Recruitment act as an Employment Agency in relation to this vacancy. See our website for more details and jobs available -
Southdown
Housing Assistant, Supported Living
Southdown Brighton, Sussex
Location : Office base in Brighton with travel across East and West Sussex. Salary : £26,587 per year (Based on 37 hours per week) Hours : Minimum of 30 to a maximum of 37 hours per week available About Southdown Southdown provides a range of affordable housing, from temporary accommodation to more permanent homes. As a supported housing landlord, we help tenants manage their tenancies and maintain their homes, with specialised learning disability support also available to residents. Recognised as the UK's Best Supported Housing Landlord at the 2024 Affordable Housing Awards, we are proud our 99.8% compliance with the Decent Homes Standard across our 502 properties, ensuring all tenants have safe, warm and well-maintained homes What you'll be doing: The Housing Assistant, Supported Living will take responsibility for the property maintenance aspects of our housing management function as well as having an input into a variety of low-level tenancy management issues. You will be working with the Housing Officer, Supported Living and will have a joint responsibility for ensuring all housing management duties and responsibilities across the Supported Living Services at met. You will also work in partnership with the support teams in the Supported Living Services and visit tenants in their homes across East and West Sussex. We're looking for an organised and customer focused individual, who will make a positive difference to Southdown's tenants. In return, we offer a rewarding job where no two days are the same and you'll have plenty of opportunities to learn and develop. We welcome applications from candidates with previous experience working with adults with learning disabilities or in roles such as Housing Officer, Supported Housing Assistant, Accommodation Assistant, Tenant Support Officer, Customer Service Advisor, Customer Service Assistant, Teaching Assistant, people with transferable skills looking for a positive change. However, this is not essential and full training will be provided. "One of the most uplifting and satisfying jobs I have done, helping people making a positive difference for them" - Kristian, Housing Assistant Perks and benefits: Health cost cash-back scheme: access to our health insurance scheme which covers dental, optical, physical therapies and other medical treatments with the option to add greater levels of cover. Interest-free loans: assistance with larger costs that arise such as tenancy deposits, season travel tickets or buying a car. Access to the Easit Network: discounts and incentives on train, bus and car journeys such as 15% off eligible daily and season rail tickets. Blue Light card: access to discount services for the social care sector with savings across thousands of online shops, restaurants, and high-street vendors. Free advice and counselling service: confidential emotional support and practical guidance from our independent telephone service. 25 days paid holiday plus bank holidays. Skills, Knowledge & Experience What you need for the role: Customer-focused with excellent communication skills Problem solving skills Proficiency in Microsoft Office and experience using a database Attention to detail, able to maintain accurate records An Enhanced Disclosure and Barring Service (DBS) check, which will be paid for by Southdown A full driving licence is essential along with access to your own car or a car insured for you for business use. What would be nice: Knowledge of the social housing sector, including health and safety and safeguarding protocols An understanding of landlord and tenant rights and responsibilities Experience supporting individuals with complex mental health needs Training Our award winning in house training team will help you to gain valuable qualifications, continually develop your skills and build a great career with the largest provider of housing, care and support in Sussex. How to apply: Please click on the 'Apply Now' button and fill out our simple one-page application form.The application closing date is 26 August and interviews will be held on 2 September. Please note, if we receive a large number of applications then this position may close before the advertised application closing date. We encourage you to submit your application as soon as possible.
Aug 17, 2026
Full time
Location : Office base in Brighton with travel across East and West Sussex. Salary : £26,587 per year (Based on 37 hours per week) Hours : Minimum of 30 to a maximum of 37 hours per week available About Southdown Southdown provides a range of affordable housing, from temporary accommodation to more permanent homes. As a supported housing landlord, we help tenants manage their tenancies and maintain their homes, with specialised learning disability support also available to residents. Recognised as the UK's Best Supported Housing Landlord at the 2024 Affordable Housing Awards, we are proud our 99.8% compliance with the Decent Homes Standard across our 502 properties, ensuring all tenants have safe, warm and well-maintained homes What you'll be doing: The Housing Assistant, Supported Living will take responsibility for the property maintenance aspects of our housing management function as well as having an input into a variety of low-level tenancy management issues. You will be working with the Housing Officer, Supported Living and will have a joint responsibility for ensuring all housing management duties and responsibilities across the Supported Living Services at met. You will also work in partnership with the support teams in the Supported Living Services and visit tenants in their homes across East and West Sussex. We're looking for an organised and customer focused individual, who will make a positive difference to Southdown's tenants. In return, we offer a rewarding job where no two days are the same and you'll have plenty of opportunities to learn and develop. We welcome applications from candidates with previous experience working with adults with learning disabilities or in roles such as Housing Officer, Supported Housing Assistant, Accommodation Assistant, Tenant Support Officer, Customer Service Advisor, Customer Service Assistant, Teaching Assistant, people with transferable skills looking for a positive change. However, this is not essential and full training will be provided. "One of the most uplifting and satisfying jobs I have done, helping people making a positive difference for them" - Kristian, Housing Assistant Perks and benefits: Health cost cash-back scheme: access to our health insurance scheme which covers dental, optical, physical therapies and other medical treatments with the option to add greater levels of cover. Interest-free loans: assistance with larger costs that arise such as tenancy deposits, season travel tickets or buying a car. Access to the Easit Network: discounts and incentives on train, bus and car journeys such as 15% off eligible daily and season rail tickets. Blue Light card: access to discount services for the social care sector with savings across thousands of online shops, restaurants, and high-street vendors. Free advice and counselling service: confidential emotional support and practical guidance from our independent telephone service. 25 days paid holiday plus bank holidays. Skills, Knowledge & Experience What you need for the role: Customer-focused with excellent communication skills Problem solving skills Proficiency in Microsoft Office and experience using a database Attention to detail, able to maintain accurate records An Enhanced Disclosure and Barring Service (DBS) check, which will be paid for by Southdown A full driving licence is essential along with access to your own car or a car insured for you for business use. What would be nice: Knowledge of the social housing sector, including health and safety and safeguarding protocols An understanding of landlord and tenant rights and responsibilities Experience supporting individuals with complex mental health needs Training Our award winning in house training team will help you to gain valuable qualifications, continually develop your skills and build a great career with the largest provider of housing, care and support in Sussex. How to apply: Please click on the 'Apply Now' button and fill out our simple one-page application form.The application closing date is 26 August and interviews will be held on 2 September. Please note, if we receive a large number of applications then this position may close before the advertised application closing date. We encourage you to submit your application as soon as possible.
Adecco
Customer Service Advisor
Adecco Stevenage, Hertfordshire
Join Our Team as a Customer Service Advisor in Stevenage! Pay £12.71 per hour Hours between 08:30 - 17:30 Monday to Friday Are you ready to make a difference in your community? We're looking for a cheerful and dedicated Customer Service Advisor to join our public services team in Stevenage on a temporary basis. If you have a passion for helping others and a knack for communication, we want to hear from you! What You'll Do: As a Customer Service Advisor, you'll be the friendly voice of our organisation, providing top-notch support to our customers. Your role will involve: Responding to customer inquiries with enthusiasm and professionalism Assisting with service requests and resolving issues efficiently Maintaining accurate records of customer interactions Collaborating with colleagues to ensure seamless service delivery Contributing to a positive and engaging team environment What We're Looking For: To thrive in this role, you should have: Excellent communication and interpersonal skills A proactive attitude and a passion for customer service Strong problem-solving abilities The ability to work well under pressure and manage multiple tasks Experience in a customer-facing role (preferred but not essential) Why Join Us? We believe that great service starts with great people! Here are just a few reasons why you'll love working with us: Supportive Team Environment: Join a team that values collaboration and positivity! Impactful Work: Your efforts will directly contribute to the well-being of our community. Flexible Work Hours: We understand the importance of work-life balance. Professional Development: Gain valuable skills and experience in public services. Competitive Salary: We offer a competitive pay package to our team members. Location: This exciting opportunity is based in the heart of Stevenage, making it easy to commute and enjoy the vibrant local community. Ready to Make a Difference? If you're excited about delivering exceptional customer service and being part of a dynamic team, we want to hear from you! Don't miss out on this opportunity to shine! Join us in making a positive impact in Stevenage. We can't wait to welcome you to our team! Please note this role is fully onsite and does not offer Hybrid or Remote working Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser
Aug 17, 2026
Seasonal
Join Our Team as a Customer Service Advisor in Stevenage! Pay £12.71 per hour Hours between 08:30 - 17:30 Monday to Friday Are you ready to make a difference in your community? We're looking for a cheerful and dedicated Customer Service Advisor to join our public services team in Stevenage on a temporary basis. If you have a passion for helping others and a knack for communication, we want to hear from you! What You'll Do: As a Customer Service Advisor, you'll be the friendly voice of our organisation, providing top-notch support to our customers. Your role will involve: Responding to customer inquiries with enthusiasm and professionalism Assisting with service requests and resolving issues efficiently Maintaining accurate records of customer interactions Collaborating with colleagues to ensure seamless service delivery Contributing to a positive and engaging team environment What We're Looking For: To thrive in this role, you should have: Excellent communication and interpersonal skills A proactive attitude and a passion for customer service Strong problem-solving abilities The ability to work well under pressure and manage multiple tasks Experience in a customer-facing role (preferred but not essential) Why Join Us? We believe that great service starts with great people! Here are just a few reasons why you'll love working with us: Supportive Team Environment: Join a team that values collaboration and positivity! Impactful Work: Your efforts will directly contribute to the well-being of our community. Flexible Work Hours: We understand the importance of work-life balance. Professional Development: Gain valuable skills and experience in public services. Competitive Salary: We offer a competitive pay package to our team members. Location: This exciting opportunity is based in the heart of Stevenage, making it easy to commute and enjoy the vibrant local community. Ready to Make a Difference? If you're excited about delivering exceptional customer service and being part of a dynamic team, we want to hear from you! Don't miss out on this opportunity to shine! Join us in making a positive impact in Stevenage. We can't wait to welcome you to our team! Please note this role is fully onsite and does not offer Hybrid or Remote working Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

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