Customer 1st Advisor Castle Vale, Birmingham £27,218 per annum Permanent, Full Time (37 hours) Closing Date: 27th August 2026 (12pm) Interviews: week commencing the 7th September 2026 Our Customer 1st team is the first point of contact for customers, providing friendly, professional support across a wide range of enquiries. As a Customer 1st Advisor, you will manage inbound calls, welcome customers at our Castle Vale offices, and support service delivery through a variety of administrative tasks and customer surveys. This is a varied, people-focused role where no two days are the same. About the role In this role you will: Act as the first point of contact for customer queries, helping to resolve issues at the earliest opportunity Provide a professional front-of-house reception service, ensuring customers feel welcome and supported Handle customer enquiries via face-to-face contact, telephone and written communication Work closely with colleagues across different service areas to deliver joined-up, efficient support Undertake administrative tasks and outbound survey work to support continuous service improvements About you We're looking for someone who: Has a genuine passion for delivering excellent customer service Is confident communicating with customers in person, over the phone and in writing Has experience in office administration or customer-facing roles Is flexible and adaptive to meet business needs Enjoys working as part of a team and supporting colleagues across different service areas Is eager to learn, proactive, and keen to develop new skills If you enjoy helping people, solving problems, and being part of a supportive team that makes a real difference, we'd love to hear from you.
Aug 16, 2026
Full time
Customer 1st Advisor Castle Vale, Birmingham £27,218 per annum Permanent, Full Time (37 hours) Closing Date: 27th August 2026 (12pm) Interviews: week commencing the 7th September 2026 Our Customer 1st team is the first point of contact for customers, providing friendly, professional support across a wide range of enquiries. As a Customer 1st Advisor, you will manage inbound calls, welcome customers at our Castle Vale offices, and support service delivery through a variety of administrative tasks and customer surveys. This is a varied, people-focused role where no two days are the same. About the role In this role you will: Act as the first point of contact for customer queries, helping to resolve issues at the earliest opportunity Provide a professional front-of-house reception service, ensuring customers feel welcome and supported Handle customer enquiries via face-to-face contact, telephone and written communication Work closely with colleagues across different service areas to deliver joined-up, efficient support Undertake administrative tasks and outbound survey work to support continuous service improvements About you We're looking for someone who: Has a genuine passion for delivering excellent customer service Is confident communicating with customers in person, over the phone and in writing Has experience in office administration or customer-facing roles Is flexible and adaptive to meet business needs Enjoys working as part of a team and supporting colleagues across different service areas Is eager to learn, proactive, and keen to develop new skills If you enjoy helping people, solving problems, and being part of a supportive team that makes a real difference, we'd love to hear from you.
Sales Executive - Membership Advisor Location: Rothwell, Leeds Salary: 27,000- 30,000 per annum Contract: 6-month temporary contract Hours: Monday to Friday, 9:00am-5:00pm Working: Hybrid We are currently recruiting for a Sales Executive / Membership Advisor to join a busy team based in Rothwell, Leeds , on a 6-month temporary contract. This is a great opportunity for someone with previous telesales and CRM experience who enjoys speaking to customers and working towards sales targets. Key Responsibilities Conduct inbound and outbound telesales to increase membership Follow up sales enquiries and convert initial interest into full membership Provide a positive sales experience to potential members Maintain a strong knowledge of products and services available to members Use and maintain the CRM system , ensuring all sales activity and customer information is accurately recorded Achieve individual sales targets Keep up to date with competitor activity Complete sales administration and reporting Handle customer information in line with GDPR and data protection requirements About You Previous telesales/sales experience is essential Strong CRM experience is essential Confident making and receiving telephone calls Comfortable working towards individual sales targets Excellent communication and customer service skills Highly organised with strong attention to detail Confident using computer systems Motivated and target-driven What's on Offer 27,000- 30,000 per annum 6-month temporary contract Monday to Friday, 9am-5pm Hybrid working Rothwell, Leeds Great opportunity to join an established organisation If you have telesales experience, strong CRM skills and enjoy working towards targets, we'd love to hear from you! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Aug 16, 2026
Contractor
Sales Executive - Membership Advisor Location: Rothwell, Leeds Salary: 27,000- 30,000 per annum Contract: 6-month temporary contract Hours: Monday to Friday, 9:00am-5:00pm Working: Hybrid We are currently recruiting for a Sales Executive / Membership Advisor to join a busy team based in Rothwell, Leeds , on a 6-month temporary contract. This is a great opportunity for someone with previous telesales and CRM experience who enjoys speaking to customers and working towards sales targets. Key Responsibilities Conduct inbound and outbound telesales to increase membership Follow up sales enquiries and convert initial interest into full membership Provide a positive sales experience to potential members Maintain a strong knowledge of products and services available to members Use and maintain the CRM system , ensuring all sales activity and customer information is accurately recorded Achieve individual sales targets Keep up to date with competitor activity Complete sales administration and reporting Handle customer information in line with GDPR and data protection requirements About You Previous telesales/sales experience is essential Strong CRM experience is essential Confident making and receiving telephone calls Comfortable working towards individual sales targets Excellent communication and customer service skills Highly organised with strong attention to detail Confident using computer systems Motivated and target-driven What's on Offer 27,000- 30,000 per annum 6-month temporary contract Monday to Friday, 9am-5pm Hybrid working Rothwell, Leeds Great opportunity to join an established organisation If you have telesales experience, strong CRM skills and enjoy working towards targets, we'd love to hear from you! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Motor Insurance Sales Advisor Basic Salary + Lucrative Monthly Bonus A highly successful and fast-growing insurance provider is seeking an ambitious Motor Insurance Sales Advisor to join their dynamic team. If you thrive in a fast-paced environment, love speaking with customers, and want a role where your earning potential is genuinely in your hands, this is the perfect opportunity. You'll be the first point of contact for customers looking for motor insurance solutions. Using your communication skills, product knowledge, and consultative approach, you'll guide customers through their options and secure the right cover for their needs. This is a sales role with warm leads , no cold calling , and excellent monthly bonuses for hitting achievable targets. Responsibilities Engage with inbound customer enquiries and provide tailored motor insurance quotes Convert leads into sales through confident communication and product expertise Build rapport with customers to understand their needs and deliver exceptional service Maintain accurate records and follow compliance procedures Work collaboratively with your team to achieve shared targets and deliver outstanding results Essentials Previous experience in insurance and sales, A confident communicator with a positive, proactive attitude Target-driven with a desire to maximise monthly bonus earnings Strong organisational skills and attention to detail Ability to work in a fast-paced environment while maintaining professionalism Rewards Competitive basic salary Lucrative monthly bonus scheme with uncapped earning potential Full training and ongoing development Supportive team culture within a high-performing business Opportunities for progression as the company continues to expand Interested If you're motivated, customer-focused, and excited by the idea of boosting your income through performance, we'd love to hear from you. Apply today and become part of a thriving insurance provider where your success is recognised and rewarded.
Aug 15, 2026
Full time
Motor Insurance Sales Advisor Basic Salary + Lucrative Monthly Bonus A highly successful and fast-growing insurance provider is seeking an ambitious Motor Insurance Sales Advisor to join their dynamic team. If you thrive in a fast-paced environment, love speaking with customers, and want a role where your earning potential is genuinely in your hands, this is the perfect opportunity. You'll be the first point of contact for customers looking for motor insurance solutions. Using your communication skills, product knowledge, and consultative approach, you'll guide customers through their options and secure the right cover for their needs. This is a sales role with warm leads , no cold calling , and excellent monthly bonuses for hitting achievable targets. Responsibilities Engage with inbound customer enquiries and provide tailored motor insurance quotes Convert leads into sales through confident communication and product expertise Build rapport with customers to understand their needs and deliver exceptional service Maintain accurate records and follow compliance procedures Work collaboratively with your team to achieve shared targets and deliver outstanding results Essentials Previous experience in insurance and sales, A confident communicator with a positive, proactive attitude Target-driven with a desire to maximise monthly bonus earnings Strong organisational skills and attention to detail Ability to work in a fast-paced environment while maintaining professionalism Rewards Competitive basic salary Lucrative monthly bonus scheme with uncapped earning potential Full training and ongoing development Supportive team culture within a high-performing business Opportunities for progression as the company continues to expand Interested If you're motivated, customer-focused, and excited by the idea of boosting your income through performance, we'd love to hear from you. Apply today and become part of a thriving insurance provider where your success is recognised and rewarded.
Role: Legal Advisor Location: Bristol Salary: Up to £28,000 per annum plus benefits Full Time Permanent - 35 hours per week Mon-Fri , No weekends or Bank Holidays CCA Recruitment Group are delighted to be partnered with a market leading brand who are recruiting for multiple Legal Advisor roles, to be based at their state-of-the-art offices in Bristol. This operation provides legal advice and legal expenses insurance services to millions of high-profile corporate customers. This is an inbound operation providing support and advice on a range of matter including employment issues, consumer rights, property disputes and personal injury. Must have undergrad or postgrad qualifications in Law. The Legal Advisor role Driving for positive resolutions over the phone with customers, including policy application and guidance on all products. Providing high quality legal advice on a range of legal matters, predominantly through the telephone legal advice line. Working within agreed service levels and quality standards. Liaising with internal and external stakeholders to ensure customer satisfaction. Keeping up to date with relevant legislation and case law. The Person Minimum qualification of LLB (or equivalent) Excellent communication skills (both verbal and written) A customer-focused approach The ability to work independently and as part of a team This is a fantastic opportunity for a Legal Advisor to further their career and develop within a company that will support your goals and career ambitions. Please apply for the Legal Advisor today with your CV for further consideration. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.
Aug 15, 2026
Full time
Role: Legal Advisor Location: Bristol Salary: Up to £28,000 per annum plus benefits Full Time Permanent - 35 hours per week Mon-Fri , No weekends or Bank Holidays CCA Recruitment Group are delighted to be partnered with a market leading brand who are recruiting for multiple Legal Advisor roles, to be based at their state-of-the-art offices in Bristol. This operation provides legal advice and legal expenses insurance services to millions of high-profile corporate customers. This is an inbound operation providing support and advice on a range of matter including employment issues, consumer rights, property disputes and personal injury. Must have undergrad or postgrad qualifications in Law. The Legal Advisor role Driving for positive resolutions over the phone with customers, including policy application and guidance on all products. Providing high quality legal advice on a range of legal matters, predominantly through the telephone legal advice line. Working within agreed service levels and quality standards. Liaising with internal and external stakeholders to ensure customer satisfaction. Keeping up to date with relevant legislation and case law. The Person Minimum qualification of LLB (or equivalent) Excellent communication skills (both verbal and written) A customer-focused approach The ability to work independently and as part of a team This is a fantastic opportunity for a Legal Advisor to further their career and develop within a company that will support your goals and career ambitions. Please apply for the Legal Advisor today with your CV for further consideration. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.
Role: Customer Retentions Advisor Location: Altrincham (fully office based) Hours: Mon-Fri between 8am-6pm & Sat 9am-5.30pm (1 in 4) Salary: 26,228 OTE 40,000 + benefits This is an exciting opportunity for an experienced Customer Retentions Advisor to join my client on a permanent basis as their team is growing. Fully office working at their Altrincham office. Do you have proven experience in a customer-facing, sales or retention role within telecoms? Can you handle high volumes of inbound/outbound calls? Have you proactively contacted existing customers to ensure continuing customer satisfaction? The Role of a Customer Retentions Advisor Handle Objections: Engage with customers considering cancellation, identifying their concerns, and offering tailored solutions to retain their business. Negotiate & Re-sell: Confidently negotiate contracts and pricing to maximize value for both the customer and the company. Relationship Management: Proactively contact existing customers to ensure satisfaction and increase loyalty. Target Driven: Achieve and exceed individual and team retention targets. Data Management: Accurately update CRM systems with feedback, call outcomes, and future-dated leads. What We Are Looking For Experience: Proven experience in a customer-facing, sales, or retention for the Customer Retentions Advisor role. Skills: Strong negotiation and communication skills with the ability to empathize and build rapport. Mindset: Resilient, target-driven, and proactive, with a solutions-oriented approach to problem-solving. Technical Skills: Proficient with CRM systems and MS Office. Key Requirements of the Customer Retentions Advisor High-Volume Calls: Experience handling high volumes of inbound/outbound calls. Proactive Retention: Focusing on identifying at-risk customers early. Compliance & Quality Assurance: Experience working within regulated environments Hybrid Working: This role offer hybrid working. Targets: Emphasis on hitting KPIs for revenue protection. Please follow the link to apply for this Customer Retentions role based in Altrincham. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database.
Aug 15, 2026
Full time
Role: Customer Retentions Advisor Location: Altrincham (fully office based) Hours: Mon-Fri between 8am-6pm & Sat 9am-5.30pm (1 in 4) Salary: 26,228 OTE 40,000 + benefits This is an exciting opportunity for an experienced Customer Retentions Advisor to join my client on a permanent basis as their team is growing. Fully office working at their Altrincham office. Do you have proven experience in a customer-facing, sales or retention role within telecoms? Can you handle high volumes of inbound/outbound calls? Have you proactively contacted existing customers to ensure continuing customer satisfaction? The Role of a Customer Retentions Advisor Handle Objections: Engage with customers considering cancellation, identifying their concerns, and offering tailored solutions to retain their business. Negotiate & Re-sell: Confidently negotiate contracts and pricing to maximize value for both the customer and the company. Relationship Management: Proactively contact existing customers to ensure satisfaction and increase loyalty. Target Driven: Achieve and exceed individual and team retention targets. Data Management: Accurately update CRM systems with feedback, call outcomes, and future-dated leads. What We Are Looking For Experience: Proven experience in a customer-facing, sales, or retention for the Customer Retentions Advisor role. Skills: Strong negotiation and communication skills with the ability to empathize and build rapport. Mindset: Resilient, target-driven, and proactive, with a solutions-oriented approach to problem-solving. Technical Skills: Proficient with CRM systems and MS Office. Key Requirements of the Customer Retentions Advisor High-Volume Calls: Experience handling high volumes of inbound/outbound calls. Proactive Retention: Focusing on identifying at-risk customers early. Compliance & Quality Assurance: Experience working within regulated environments Hybrid Working: This role offer hybrid working. Targets: Emphasis on hitting KPIs for revenue protection. Please follow the link to apply for this Customer Retentions role based in Altrincham. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database.
The Opportunity Most companies talk about progression. At Fortrade, your numbers do the talking. We are a global CFD and Forex trading provider, authorised and regulated by the Financial Conduct Authority (FCA Reference: (phone number removed , established in 2013. Our Watford team works exclusively with UK-based FCA clients in a non-advisory, execution-only environment. We are growing and we are looking for people who want to grow with us - not just fill a seat. What You Will Do: You will join our conversion team, speaking daily with clients who have already shown interest in our platform. Your job is simple in theory and demanding in practice: Build genuine relationships with clients over the phone and by email Provide clear, fair information on our products, platform and educational services Support clients through to creating and activating their live account No cold calling. Existing Inbound Leads Only. Every person you speak to has already registered with us. The Growth Path: This is where it gets interesting. Start as an BDE/Account Manager on the conversion floor. Prove yourself. When your numbers are talking consistently, not occasionally and the door to Senior Account Manager (Retention) opens. That means managing clients who have already deposited, building long-term relationships and a significantly higher earning ceiling. The timeline is yours to control. We have seen it happen in four months. What We Are Looking For: A natural communicator - someone people warm to quickly Resilience under pressure. Not every call goes your way Hunger to grow, not just to start Coachable - the system works if you work it Professional telephone manner and strong written communication Commitment to ethical conduct and FCA compliance standards No finance degree needed. Attitude and drive will take you further here than any qualification. What You Get: One week fully paid in-house training before you take a single call Performance-based commission from your first conversion Weekly and monthly incentives when the team hits the target, the team goes for lunch Annual salary review Fast-track progression based entirely on performance Contributory pension after 3 months Employee Assistance Programme free wellbeing support for you and your family Annual eye test Complimentary snacks and coffee Free on-site parking If your numbers talk, we will listen. Fortrade Ltd is authorised and regulated by the FCA, FRN: (phone number removed). Non-advisory, execution-only role. Employees do not provide financial advice. CFD trading involves significant risk of loss. Please click APPLY NOW to submit your CV for this role.
Aug 15, 2026
Full time
The Opportunity Most companies talk about progression. At Fortrade, your numbers do the talking. We are a global CFD and Forex trading provider, authorised and regulated by the Financial Conduct Authority (FCA Reference: (phone number removed , established in 2013. Our Watford team works exclusively with UK-based FCA clients in a non-advisory, execution-only environment. We are growing and we are looking for people who want to grow with us - not just fill a seat. What You Will Do: You will join our conversion team, speaking daily with clients who have already shown interest in our platform. Your job is simple in theory and demanding in practice: Build genuine relationships with clients over the phone and by email Provide clear, fair information on our products, platform and educational services Support clients through to creating and activating their live account No cold calling. Existing Inbound Leads Only. Every person you speak to has already registered with us. The Growth Path: This is where it gets interesting. Start as an BDE/Account Manager on the conversion floor. Prove yourself. When your numbers are talking consistently, not occasionally and the door to Senior Account Manager (Retention) opens. That means managing clients who have already deposited, building long-term relationships and a significantly higher earning ceiling. The timeline is yours to control. We have seen it happen in four months. What We Are Looking For: A natural communicator - someone people warm to quickly Resilience under pressure. Not every call goes your way Hunger to grow, not just to start Coachable - the system works if you work it Professional telephone manner and strong written communication Commitment to ethical conduct and FCA compliance standards No finance degree needed. Attitude and drive will take you further here than any qualification. What You Get: One week fully paid in-house training before you take a single call Performance-based commission from your first conversion Weekly and monthly incentives when the team hits the target, the team goes for lunch Annual salary review Fast-track progression based entirely on performance Contributory pension after 3 months Employee Assistance Programme free wellbeing support for you and your family Annual eye test Complimentary snacks and coffee Free on-site parking If your numbers talk, we will listen. Fortrade Ltd is authorised and regulated by the FCA, FRN: (phone number removed). Non-advisory, execution-only role. Employees do not provide financial advice. CFD trading involves significant risk of loss. Please click APPLY NOW to submit your CV for this role.
Michael Page have partnered with a reputable Automotive Business in Morley to recruit for a Permanent Contact Centre Advisor to start asap due to expansion! This would be an exceptional opportunity for someone experienced within customer services or someone that has vehicle repair/ vehicle parts retail experience. Apply now immediate interview! Client Details Michael Page have partnered with a reputable Automotive Business in Morley to recruit for a Permanent Contact Centre Advisor to start asap due to expansion! This would be an exceptional opportunity for someone experienced within customer services or someone that has vehicle repair/ vehicle parts retail experience. Apply now immediate interview! Description As a Contact Centre Advisor you will be working in the insurance department working closely with customers who need to make a claim on their policy. You will be gathering all required details and support evidence handling the claim from the initial enquiry to settlement. The role will be handling a range of queries along the way working closely with third parties and providers to come to a quick resolution and you will be ensuring targets and service level agreements are met. Main communication with customers will be over the telephone this will be through inbound and outbound calls alongside looking after a busy inbox and responding to any emails coming into the business. Profile Previous Contact Centre/Customer Service Experience or skills within vehicle repairs/vehicle parts retail Able to work under pressure in a fast paced volume environment Excellent communication skills and a confident telephone manner Passionate about helping customers and delivering the best service An excellent team player Job Offer Salary of 26200+ reputable business within the Automotive Sector+ full training provided+ excellent progression and development opportunities+ growing business with lots of exciting plans for the year ahead+ central location in Leeds and easily accessible from surrounding Bradford areas+ free parking+ excellent benefits+ no shift patterns or weekends+ excellent facilities and offices+ great team and culture+ immediate interview and start
Aug 15, 2026
Full time
Michael Page have partnered with a reputable Automotive Business in Morley to recruit for a Permanent Contact Centre Advisor to start asap due to expansion! This would be an exceptional opportunity for someone experienced within customer services or someone that has vehicle repair/ vehicle parts retail experience. Apply now immediate interview! Client Details Michael Page have partnered with a reputable Automotive Business in Morley to recruit for a Permanent Contact Centre Advisor to start asap due to expansion! This would be an exceptional opportunity for someone experienced within customer services or someone that has vehicle repair/ vehicle parts retail experience. Apply now immediate interview! Description As a Contact Centre Advisor you will be working in the insurance department working closely with customers who need to make a claim on their policy. You will be gathering all required details and support evidence handling the claim from the initial enquiry to settlement. The role will be handling a range of queries along the way working closely with third parties and providers to come to a quick resolution and you will be ensuring targets and service level agreements are met. Main communication with customers will be over the telephone this will be through inbound and outbound calls alongside looking after a busy inbox and responding to any emails coming into the business. Profile Previous Contact Centre/Customer Service Experience or skills within vehicle repairs/vehicle parts retail Able to work under pressure in a fast paced volume environment Excellent communication skills and a confident telephone manner Passionate about helping customers and delivering the best service An excellent team player Job Offer Salary of 26200+ reputable business within the Automotive Sector+ full training provided+ excellent progression and development opportunities+ growing business with lots of exciting plans for the year ahead+ central location in Leeds and easily accessible from surrounding Bradford areas+ free parking+ excellent benefits+ no shift patterns or weekends+ excellent facilities and offices+ great team and culture+ immediate interview and start
Customer Service Advisors 15.06 per hour Temporary to permanent after 3-4 months Central Bristol office with hybrid working available after 3 months Full Time - Monday - Friday between 08:30am-6:00pm Are you passionate about delivering exceptional customer service and making a real difference in your community? Tate is proud to be partnering with a respected local authority in Bristol to recruit Customer Service Advisors for an exciting opportunity starting on Monday 24th August. What you'll be doing: As the first point of contact for customers, you'll play a key role in delivering a professional, empathetic, and solution-focused experience over the phone. Your responsibilities will include: Handling inbound and outbound calls with clarity and care Resolving complex complaints with empathy and professionalism Collaborating with internal teams to find the best outcomes for customers Maintaining accurate customer records and audit trails Providing administrative support to ensure smooth service delivery Why apply? You'll join a friendly, supportive team with excellent training and clear pathways for career progression. If you thrive in a fast-paced, customer-focused environment, this is your chance to grow and make an impact. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Aug 15, 2026
Seasonal
Customer Service Advisors 15.06 per hour Temporary to permanent after 3-4 months Central Bristol office with hybrid working available after 3 months Full Time - Monday - Friday between 08:30am-6:00pm Are you passionate about delivering exceptional customer service and making a real difference in your community? Tate is proud to be partnering with a respected local authority in Bristol to recruit Customer Service Advisors for an exciting opportunity starting on Monday 24th August. What you'll be doing: As the first point of contact for customers, you'll play a key role in delivering a professional, empathetic, and solution-focused experience over the phone. Your responsibilities will include: Handling inbound and outbound calls with clarity and care Resolving complex complaints with empathy and professionalism Collaborating with internal teams to find the best outcomes for customers Maintaining accurate customer records and audit trails Providing administrative support to ensure smooth service delivery Why apply? You'll join a friendly, supportive team with excellent training and clear pathways for career progression. If you thrive in a fast-paced, customer-focused environment, this is your chance to grow and make an impact. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Customer Service Advisor (Fixed Term Contract 5 months) 13.85 - 15.52 per hour 09:00 - 17:00 Monday - Friday Napton, Southam (RURAL LOCATION YOU MUST DRIVE) We are currently looking for an IMMEDIATELY AVAILABLE Customer Service Advisor to join a business in Napton, Southam for a 5 month contract until January. This role comes with stable hours in an SME business. This role requires someone to be immediately available, if you have notice this is not the job for you. So what will you be doing? - Answering inbound calls from customers and dealing with queries - Making outbound calls to follow up or update customers - Logging calls and updating customer records accurately - Resolving complaints and escalating where needed - Processing orders, returns or amendments - Liaising with other departments to resolve issues - General Administration What experience do you need? - At least 12 months phone based Customer Service experience - IT literate - Experience using AI systems is highly desirable - You must be immediately available - You must drive and have your own car to get to this site If this sounds like the role for you then APPLY NOW! Alternatively call Recruitment for more information.
Aug 15, 2026
Full time
Customer Service Advisor (Fixed Term Contract 5 months) 13.85 - 15.52 per hour 09:00 - 17:00 Monday - Friday Napton, Southam (RURAL LOCATION YOU MUST DRIVE) We are currently looking for an IMMEDIATELY AVAILABLE Customer Service Advisor to join a business in Napton, Southam for a 5 month contract until January. This role comes with stable hours in an SME business. This role requires someone to be immediately available, if you have notice this is not the job for you. So what will you be doing? - Answering inbound calls from customers and dealing with queries - Making outbound calls to follow up or update customers - Logging calls and updating customer records accurately - Resolving complaints and escalating where needed - Processing orders, returns or amendments - Liaising with other departments to resolve issues - General Administration What experience do you need? - At least 12 months phone based Customer Service experience - IT literate - Experience using AI systems is highly desirable - You must be immediately available - You must drive and have your own car to get to this site If this sounds like the role for you then APPLY NOW! Alternatively call Recruitment for more information.
Berry Recruitment are currently recruiting for Customer Service Advisors for our client based in Durham. 12 month Fixed Term Contract. Can lead to a permanent position for the right candidates. About the Role We're looking for enthusiastic Customer Service Advisors to join a well-established and reputable organisation on a 12-month fixed-term contract. This is a fantastic opportunity to grow your professional skills in a structured, process-driven environment, supporting a high-performing team committed to delivering outstanding customer service. What You'll Be Doing Handling inbound and outbound calls, emails, and customer enquiries Completing transactions and maintaining accurate digital and manual records Managing daily workloads to meet deadlines Escalating non-routine queries appropriately Collaborating with team members to support overall performance Providing general administrative support Ensuring compliance with internal controls and audit requirements What We're Looking For Candidates from all customer service backgrounds Strong communication and interpersonal skills Proven ability to work effectively in a team or structured environment Good organisational and time management skills Excellent attention to detail and accuracy Commitment to delivering high-quality customer service Shifts: 8:00-11:30am starts to 16:00-20:00pm finishes (37.5 hours a week) including weekends. 3-5 weekends over an 8 week period (can be consecutive or spaced out depending on Business needs. 13.45 per hour rising to 13.57 per hour after 12 weeks plus overtime. Vouchers awarded for star performance and Free tea and coffee available onsite For further details, please forward your CV or call (phone number removed). Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
Aug 15, 2026
Contractor
Berry Recruitment are currently recruiting for Customer Service Advisors for our client based in Durham. 12 month Fixed Term Contract. Can lead to a permanent position for the right candidates. About the Role We're looking for enthusiastic Customer Service Advisors to join a well-established and reputable organisation on a 12-month fixed-term contract. This is a fantastic opportunity to grow your professional skills in a structured, process-driven environment, supporting a high-performing team committed to delivering outstanding customer service. What You'll Be Doing Handling inbound and outbound calls, emails, and customer enquiries Completing transactions and maintaining accurate digital and manual records Managing daily workloads to meet deadlines Escalating non-routine queries appropriately Collaborating with team members to support overall performance Providing general administrative support Ensuring compliance with internal controls and audit requirements What We're Looking For Candidates from all customer service backgrounds Strong communication and interpersonal skills Proven ability to work effectively in a team or structured environment Good organisational and time management skills Excellent attention to detail and accuracy Commitment to delivering high-quality customer service Shifts: 8:00-11:30am starts to 16:00-20:00pm finishes (37.5 hours a week) including weekends. 3-5 weekends over an 8 week period (can be consecutive or spaced out depending on Business needs. 13.45 per hour rising to 13.57 per hour after 12 weeks plus overtime. Vouchers awarded for star performance and Free tea and coffee available onsite For further details, please forward your CV or call (phone number removed). Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
Customer Sales Advisor - covering locations in: Handsworth (B21) and Stirchley (B30), Birmingham Are you looking for an exciting and varied new career challenge? If so, read on to find out about this superb opportunity to work for a fun and friendly employer, in a fast growing and secure industry. My client welcome applicants from all different types of retail sales and customer service backgrounds. Key Benefits and Principle terms for Customer Sales Advisor role: Working a day shift pattern, to include some weekend and bank holiday working (Working 40 hours per week) Starting salary: 27,976 + EOY bonus - this is the entry pay grade and there are 4 pay grades to this role; Great bonus scheme; 30 days holiday, which includes Bank Holidays; Contributory pension scheme; Perkbox - employee 'free perks' scheme, which includes discounts on many high street retailers, cinema tickets, super markets, gyms and much more. Staff discount on storage and retail products (30% discount on storage and 50% discount on retail packaging); Training and development programme; Additional benefits after qualifying period, including: a day off and gift for your birthday, length of service award and a generous maternity and paternity package. Job Role for the Customer Sales Advisor: This is a great opportunity to work as part of a small, friendly team, promoting high quality self-storage services to customers; whilst providing excellent customer service and maintaining superb standards. The job holder will benefit from a broad range of exposure; covering sales, customer services, administration and operational management experience. The role offers a great base salary, with potential for further salary enhancements and super benefits package. Supported by an experienced management team, you will learn about effective Customer services, Sales/Marketing, Administration and Operations. Full Training is provided in the role. Key Functions of the Customer Sales Advisor Role: Sales/Customer Service Sell space (dealing with inbound enquiries for people wanting to use the service - no cold calling involved) via phone, email and face to face; ensuring the customer has all relevant information to make an informed decision, by explaining the features and benefits and price solutions. Achieve sales targets by maximising all sales opportunities. This will include responding and following up on customer enquiries, challenging objections, upselling our retail products and closing sales wherever possible. Provide a high level of customer service at all times, ensuring company values are maintained. Administration Reviewing and prioritising the tasks for the day, dealing with new enquiries, completing contracts and debt chasing; Uploading customer details on to database and setting up customer accounts, as well as off-boarding when customer contract ends; Additional administration required when liaising with the removals contractor, including using the removals calendar. Banking/Petty Cash Reconcile cash, credit card, Direct Debit and BACS payments. Complete petty cash float checks on a daily basis. If you have a strong retail/sales background and are highly customer focused and achievement driven, then this could be the ideal role for you. Please apply now for immediate consideration and job start.
Aug 15, 2026
Full time
Customer Sales Advisor - covering locations in: Handsworth (B21) and Stirchley (B30), Birmingham Are you looking for an exciting and varied new career challenge? If so, read on to find out about this superb opportunity to work for a fun and friendly employer, in a fast growing and secure industry. My client welcome applicants from all different types of retail sales and customer service backgrounds. Key Benefits and Principle terms for Customer Sales Advisor role: Working a day shift pattern, to include some weekend and bank holiday working (Working 40 hours per week) Starting salary: 27,976 + EOY bonus - this is the entry pay grade and there are 4 pay grades to this role; Great bonus scheme; 30 days holiday, which includes Bank Holidays; Contributory pension scheme; Perkbox - employee 'free perks' scheme, which includes discounts on many high street retailers, cinema tickets, super markets, gyms and much more. Staff discount on storage and retail products (30% discount on storage and 50% discount on retail packaging); Training and development programme; Additional benefits after qualifying period, including: a day off and gift for your birthday, length of service award and a generous maternity and paternity package. Job Role for the Customer Sales Advisor: This is a great opportunity to work as part of a small, friendly team, promoting high quality self-storage services to customers; whilst providing excellent customer service and maintaining superb standards. The job holder will benefit from a broad range of exposure; covering sales, customer services, administration and operational management experience. The role offers a great base salary, with potential for further salary enhancements and super benefits package. Supported by an experienced management team, you will learn about effective Customer services, Sales/Marketing, Administration and Operations. Full Training is provided in the role. Key Functions of the Customer Sales Advisor Role: Sales/Customer Service Sell space (dealing with inbound enquiries for people wanting to use the service - no cold calling involved) via phone, email and face to face; ensuring the customer has all relevant information to make an informed decision, by explaining the features and benefits and price solutions. Achieve sales targets by maximising all sales opportunities. This will include responding and following up on customer enquiries, challenging objections, upselling our retail products and closing sales wherever possible. Provide a high level of customer service at all times, ensuring company values are maintained. Administration Reviewing and prioritising the tasks for the day, dealing with new enquiries, completing contracts and debt chasing; Uploading customer details on to database and setting up customer accounts, as well as off-boarding when customer contract ends; Additional administration required when liaising with the removals contractor, including using the removals calendar. Banking/Petty Cash Reconcile cash, credit card, Direct Debit and BACS payments. Complete petty cash float checks on a daily basis. If you have a strong retail/sales background and are highly customer focused and achievement driven, then this could be the ideal role for you. Please apply now for immediate consideration and job start.
Our client is looking for a friendly and professional Customer Support Advisor to join their growing team. This is an excellent opportunity for someone with experience in a customer contact or telephone-based customer service environment who enjoys helping people, solving problems and delivering an exceptional customer experience. Full training will be provided, so previous industry experience is not essential. The Role You'll be the first point of contact for customers, providing advice and support over the telephone, understanding individual needs and helping to identify the most appropriate solutions. Alongside delivering outstanding customer service, you'll maintain accurate records, complete administrative tasks and work towards agreed performance targets. Key Responsibilities Handle inbound and outbound customer calls. Provide professional, tailored advice and support. Build rapport and deliver an excellent customer experience. Accurately update customer records and internal systems. Complete follow-up calls and associated administration. Work towards individual and team KPIs. Ensure compliance with company procedures and data protection requirements. Escalate complex enquiries where appropriate. Work collaboratively with colleagues to achieve team objectives. Contribute to continuous improvement by identifying ways to enhance the customer journey. About You At least two years' experience in a customer contact or telephone-based customer service role. Excellent communication and listening skills. A professional, empathetic and positive approach. Strong organisational skills with excellent attention to detail. Confident using Microsoft Office and CRM or database systems. Able to prioritise workload and manage competing deadlines. Comfortable working towards performance targets. A proactive team player with a genuine passion for helping customers. What's on Offer Full training and ongoing development. Competitive salary and benefits package. Pension scheme. Generous annual leave. Career progression opportunities. Supportive and friendly working environment. A rewarding role where you can make a real difference to customers every day. Temporary contract expected to last for approximately 8 weeks, there is a potential for this to become longer term If you have a passion for delivering outstanding customer service and are looking for your next career opportunity, we'd love to hear from you.
Aug 15, 2026
Seasonal
Our client is looking for a friendly and professional Customer Support Advisor to join their growing team. This is an excellent opportunity for someone with experience in a customer contact or telephone-based customer service environment who enjoys helping people, solving problems and delivering an exceptional customer experience. Full training will be provided, so previous industry experience is not essential. The Role You'll be the first point of contact for customers, providing advice and support over the telephone, understanding individual needs and helping to identify the most appropriate solutions. Alongside delivering outstanding customer service, you'll maintain accurate records, complete administrative tasks and work towards agreed performance targets. Key Responsibilities Handle inbound and outbound customer calls. Provide professional, tailored advice and support. Build rapport and deliver an excellent customer experience. Accurately update customer records and internal systems. Complete follow-up calls and associated administration. Work towards individual and team KPIs. Ensure compliance with company procedures and data protection requirements. Escalate complex enquiries where appropriate. Work collaboratively with colleagues to achieve team objectives. Contribute to continuous improvement by identifying ways to enhance the customer journey. About You At least two years' experience in a customer contact or telephone-based customer service role. Excellent communication and listening skills. A professional, empathetic and positive approach. Strong organisational skills with excellent attention to detail. Confident using Microsoft Office and CRM or database systems. Able to prioritise workload and manage competing deadlines. Comfortable working towards performance targets. A proactive team player with a genuine passion for helping customers. What's on Offer Full training and ongoing development. Competitive salary and benefits package. Pension scheme. Generous annual leave. Career progression opportunities. Supportive and friendly working environment. A rewarding role where you can make a real difference to customers every day. Temporary contract expected to last for approximately 8 weeks, there is a potential for this to become longer term If you have a passion for delivering outstanding customer service and are looking for your next career opportunity, we'd love to hear from you.
Italian Parts Sales Advisor Derbyshire (commutable from Derby & Nottingham) Competitive Salary + Excellent Benefits Are you passionate about the automotive industry and enjoy helping customers solve technical challenges? We're recruiting on behalf of a well-established and growing automotive business for an Italian-speaking Parts Sales Advisor to join their friendly and supportive team. This is an excellent opportunity for someone with strong customer service skills who enjoys working in a fast-paced environment while using their technical knowledge to provide first-class support. The Role As an Italian Parts Sales Advisor, you'll be the first point of contact for customers, providing expert advice and identifying the correct parts and solutions to meet their needs. You'll work closely with internal teams to ensure a smooth customer journey from enquiry through to order completion. Key Responsibilities Manage inbound and outbound customer calls in a professional and timely manner. Provide technical advice and support relating to automotive parts and products. Respond to customer enquiries via telephone, email and live chat. Identify opportunities to recommend additional products and services. Process customer orders, quotations, invoices, credit notes and proformas. Create and manage courier bookings and shipping documentation. Maintain accurate customer records using internal systems. Liaise with technical departments to resolve customer queries efficiently. Deliver an outstanding customer experience at every stage. About You We're looking for someone who has: Fluency in Italian and English (written and spoken). Previous experience in a customer service, sales support or contact centre environment. A genuine interest in the automotive industry, with the confidence to discuss technical vehicle parts. Excellent communication and problem-solving skills. Strong IT skills and the ability to learn new systems quickly. The ability to multitask and remain calm under pressure. A proactive approach with a passion for delivering exceptional customer service. What's on Offer Competitive salary. Comprehensive training and ongoing professional development. Genuine opportunities for career progression. Generous annual leave entitlement. Company pension. Employee wellbeing initiatives, including access to on-site fitness facilities. Regular team events and company social activities. A supportive and collaborative working environment. If you're fluent in Italian, enjoy technical conversations, and are looking to join a successful business where you can develop your career, we'd love to hear from you. Apply today for immediate consideration.
Aug 15, 2026
Full time
Italian Parts Sales Advisor Derbyshire (commutable from Derby & Nottingham) Competitive Salary + Excellent Benefits Are you passionate about the automotive industry and enjoy helping customers solve technical challenges? We're recruiting on behalf of a well-established and growing automotive business for an Italian-speaking Parts Sales Advisor to join their friendly and supportive team. This is an excellent opportunity for someone with strong customer service skills who enjoys working in a fast-paced environment while using their technical knowledge to provide first-class support. The Role As an Italian Parts Sales Advisor, you'll be the first point of contact for customers, providing expert advice and identifying the correct parts and solutions to meet their needs. You'll work closely with internal teams to ensure a smooth customer journey from enquiry through to order completion. Key Responsibilities Manage inbound and outbound customer calls in a professional and timely manner. Provide technical advice and support relating to automotive parts and products. Respond to customer enquiries via telephone, email and live chat. Identify opportunities to recommend additional products and services. Process customer orders, quotations, invoices, credit notes and proformas. Create and manage courier bookings and shipping documentation. Maintain accurate customer records using internal systems. Liaise with technical departments to resolve customer queries efficiently. Deliver an outstanding customer experience at every stage. About You We're looking for someone who has: Fluency in Italian and English (written and spoken). Previous experience in a customer service, sales support or contact centre environment. A genuine interest in the automotive industry, with the confidence to discuss technical vehicle parts. Excellent communication and problem-solving skills. Strong IT skills and the ability to learn new systems quickly. The ability to multitask and remain calm under pressure. A proactive approach with a passion for delivering exceptional customer service. What's on Offer Competitive salary. Comprehensive training and ongoing professional development. Genuine opportunities for career progression. Generous annual leave entitlement. Company pension. Employee wellbeing initiatives, including access to on-site fitness facilities. Regular team events and company social activities. A supportive and collaborative working environment. If you're fluent in Italian, enjoy technical conversations, and are looking to join a successful business where you can develop your career, we'd love to hear from you. Apply today for immediate consideration.
Do you have a natural ability to make people feel comfortable and genuinely listened to? If you enjoy talking to people, building relationships and making a real difference every day, this Customer Support Specialist role could be the perfect fit. We're recruiting for a fast-growing and ambitious business looking to expand their friendly team with a compassionate Customer Support Specialist. This is much more than a typical customer service role - you'll be supporting customers who have already enquired about claiming a government benefit, helping them take the first step towards accessing the financial support they may be entitled to. A genuinely rewarding role where you'll finish each day knowing you've helped someone access support that could make a real difference to their life. What will you be doing as a Customer Support Specialist? Speaking with customers over the phone throughout the day, handling inbound enquiries and following up warm leads (no cold calling) Building trust and rapport with older customers, making them feel comfortable, supported and understood Clearly explaining the service and answering questions with patience and empathy Handling objections confidently and guiding customers through the next steps Managing your own pipeline of enquiries using the CRM system Booking suitable customers into appointments with the Claims Processing team We would LOVE to hear from you if you have the following skills and experience: Whether you've worked as a Customer Service Advisor, Customer Experience Advisor, Contact Centre Advisor, Call Centre Advisor, Telesales Executive, Appointment Setter or in another telephone-based customer service role, we'd love to hear from you. You'll have: A confident, engaging and friendly telephone manner The ability to quickly build rapport and gain people's trust Clear, easy-to-understand communication skills A kind, compassionate and patient approach Confidence using a CRM system and managing your own workload A positive attitude and a genuine desire to help people What will you get in return for your work as a Customer Support Specialist? 26,000 - 30,000 salary Monday 9am-6pm, Tuesday - Friday 9am-5pm 20 days holiday plus Bank Holidays Optional overtime paid at time and a half Full training and ongoing coaching Excellent career progression within a rapidly growing business - the company actively develops people based on their strengths and interests and is happy to create opportunities as the business grows Opportunity to progress into a Claims Processor role after your initial training Future bonus and reward scheme currently being introduced Planned private medical cover as the business grows Join a young, supportive team that genuinely celebrates success and helps each other develop If you're an engaging, people-focused professional looking for your next Customer Support Specialist opportunity, we'd love to hear from you. Send us your CV today - we can't wait to speak with you! Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database.
Aug 15, 2026
Full time
Do you have a natural ability to make people feel comfortable and genuinely listened to? If you enjoy talking to people, building relationships and making a real difference every day, this Customer Support Specialist role could be the perfect fit. We're recruiting for a fast-growing and ambitious business looking to expand their friendly team with a compassionate Customer Support Specialist. This is much more than a typical customer service role - you'll be supporting customers who have already enquired about claiming a government benefit, helping them take the first step towards accessing the financial support they may be entitled to. A genuinely rewarding role where you'll finish each day knowing you've helped someone access support that could make a real difference to their life. What will you be doing as a Customer Support Specialist? Speaking with customers over the phone throughout the day, handling inbound enquiries and following up warm leads (no cold calling) Building trust and rapport with older customers, making them feel comfortable, supported and understood Clearly explaining the service and answering questions with patience and empathy Handling objections confidently and guiding customers through the next steps Managing your own pipeline of enquiries using the CRM system Booking suitable customers into appointments with the Claims Processing team We would LOVE to hear from you if you have the following skills and experience: Whether you've worked as a Customer Service Advisor, Customer Experience Advisor, Contact Centre Advisor, Call Centre Advisor, Telesales Executive, Appointment Setter or in another telephone-based customer service role, we'd love to hear from you. You'll have: A confident, engaging and friendly telephone manner The ability to quickly build rapport and gain people's trust Clear, easy-to-understand communication skills A kind, compassionate and patient approach Confidence using a CRM system and managing your own workload A positive attitude and a genuine desire to help people What will you get in return for your work as a Customer Support Specialist? 26,000 - 30,000 salary Monday 9am-6pm, Tuesday - Friday 9am-5pm 20 days holiday plus Bank Holidays Optional overtime paid at time and a half Full training and ongoing coaching Excellent career progression within a rapidly growing business - the company actively develops people based on their strengths and interests and is happy to create opportunities as the business grows Opportunity to progress into a Claims Processor role after your initial training Future bonus and reward scheme currently being introduced Planned private medical cover as the business grows Join a young, supportive team that genuinely celebrates success and helps each other develop If you're an engaging, people-focused professional looking for your next Customer Support Specialist opportunity, we'd love to hear from you. Send us your CV today - we can't wait to speak with you! Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database.
Join Our Growing Health Clinic We are an innovative new healthcare clinic specialising in medically supervised weight management treatments, including prescription weight loss injections and tablets. We are looking for a friendly, professional, and motivated Customer Service Advisor to join our customer support team based in Runcorn. This is a telephone-based role where you will be supporting patients throughout their treatment journey, delivering excellent customer service while working as part of a busy and supportive team. The Role As a Customer Service Advisor, you will be the first point of contact for patients and prospective customers. You will provide exceptional service, answer enquiries, and ensure customers receive the support they need in a professional and empathetic manner. Key Responsibilities Handling inbound and outbound customer calls. Providing information about our services, treatments, and patient journey. Assisting with appointment bookings, prescription enquiries, and order queries. Responding to customer enquiries via telephone, email, and other communication channels. Maintaining accurate customer records and documentation. Resolving customer issues efficiently and professionally. Liaising with clinical and operational teams to support patient needs. Ensuring compliance with company procedures and data protection requirements. Contributing to a positive and collaborative team environment. About You We're looking for someone who: Has previous experience in a customer service, contact centre, or telephone-based support role. Possesses excellent verbal and written communication skills. Demonstrates empathy, patience, and professionalism when dealing with customers. Is organised, reliable, and attentive to detail. Is confident using CRM systems and Microsoft Office applications. Enjoys working as part of a team in a fast-paced environment. Has a positive, can-do attitude and a strong focus on customer satisfaction. Experience within healthcare, pharmacy, or the wellness sector would be advantageous but is not essential, as full training will be provided. What We Offer Full-time permanent role (42.5 hours per week). Working pattern of 5 days per week, including one weekend day from home. On weekdays you will be based at our Runcorn office. Comprehensive training and ongoing support. A friendly, supportive, and growing team environment. Career development opportunities within a rapidly expanding healthcare business. Competitive salary and benefits package. Why Join Us? This is an exciting opportunity to become part of a growing healthcare organisation making a positive difference to people's lives. You'll play a key role in helping patients access the support and treatments they need to achieve their weight management goals. REF-(Apply online only)
Aug 15, 2026
Full time
Join Our Growing Health Clinic We are an innovative new healthcare clinic specialising in medically supervised weight management treatments, including prescription weight loss injections and tablets. We are looking for a friendly, professional, and motivated Customer Service Advisor to join our customer support team based in Runcorn. This is a telephone-based role where you will be supporting patients throughout their treatment journey, delivering excellent customer service while working as part of a busy and supportive team. The Role As a Customer Service Advisor, you will be the first point of contact for patients and prospective customers. You will provide exceptional service, answer enquiries, and ensure customers receive the support they need in a professional and empathetic manner. Key Responsibilities Handling inbound and outbound customer calls. Providing information about our services, treatments, and patient journey. Assisting with appointment bookings, prescription enquiries, and order queries. Responding to customer enquiries via telephone, email, and other communication channels. Maintaining accurate customer records and documentation. Resolving customer issues efficiently and professionally. Liaising with clinical and operational teams to support patient needs. Ensuring compliance with company procedures and data protection requirements. Contributing to a positive and collaborative team environment. About You We're looking for someone who: Has previous experience in a customer service, contact centre, or telephone-based support role. Possesses excellent verbal and written communication skills. Demonstrates empathy, patience, and professionalism when dealing with customers. Is organised, reliable, and attentive to detail. Is confident using CRM systems and Microsoft Office applications. Enjoys working as part of a team in a fast-paced environment. Has a positive, can-do attitude and a strong focus on customer satisfaction. Experience within healthcare, pharmacy, or the wellness sector would be advantageous but is not essential, as full training will be provided. What We Offer Full-time permanent role (42.5 hours per week). Working pattern of 5 days per week, including one weekend day from home. On weekdays you will be based at our Runcorn office. Comprehensive training and ongoing support. A friendly, supportive, and growing team environment. Career development opportunities within a rapidly expanding healthcare business. Competitive salary and benefits package. Why Join Us? This is an exciting opportunity to become part of a growing healthcare organisation making a positive difference to people's lives. You'll play a key role in helping patients access the support and treatments they need to achieve their weight management goals. REF-(Apply online only)
Please do not apply unless you live within a 40mile radius of Edinburgh, Scotland; as your application will not be considered. Customer Service Advisor working remotely, on an ongoing contract with the opportunity for extension and opportunity to be made permanent. Start Date: 7th of September You will receive full training for this remote working role and all equipment required - you just need wifi and a quiet space to work. (a chair and desk set up) Working 37-40hrs per week Monday - Sunday (off 2 weekends a month), shifts fall within the hours of 8am - 8pm Monday - Fridays (8hr shifts) and Saturday - Sunday the shifts will fall between the hours of 8am - 6pm. You must be fully flexible to be considered for the role. Standard hours: 13.49 per hour, overtime: 20.23 per hour. Duties: - Inbound customer service relating to maintenance queries and emergency calls - Logging customer notes on the systems - Troubleshooting to understand the problem and providing first level advice - Taking call out payments over the telephone where required - Complaint handling where required - Taking full ownership of a call, ensuring the customer receives the highest levels of customer service - Making customers awake of other products available at the end of the call What you'll bring with you: - Excellent IT skills, you will be required to navigate several systems - Customer service skills, ensuring empathy and good communication - Listening skills - Confidence, you will be required to make customers feel at ease and reassure them that their problem is being dealt with You will need to pass both a criminal background and financial check. Essential: wifi and a work station set up at home to be successful in this role. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
Aug 15, 2026
Contractor
Please do not apply unless you live within a 40mile radius of Edinburgh, Scotland; as your application will not be considered. Customer Service Advisor working remotely, on an ongoing contract with the opportunity for extension and opportunity to be made permanent. Start Date: 7th of September You will receive full training for this remote working role and all equipment required - you just need wifi and a quiet space to work. (a chair and desk set up) Working 37-40hrs per week Monday - Sunday (off 2 weekends a month), shifts fall within the hours of 8am - 8pm Monday - Fridays (8hr shifts) and Saturday - Sunday the shifts will fall between the hours of 8am - 6pm. You must be fully flexible to be considered for the role. Standard hours: 13.49 per hour, overtime: 20.23 per hour. Duties: - Inbound customer service relating to maintenance queries and emergency calls - Logging customer notes on the systems - Troubleshooting to understand the problem and providing first level advice - Taking call out payments over the telephone where required - Complaint handling where required - Taking full ownership of a call, ensuring the customer receives the highest levels of customer service - Making customers awake of other products available at the end of the call What you'll bring with you: - Excellent IT skills, you will be required to navigate several systems - Customer service skills, ensuring empathy and good communication - Listening skills - Confidence, you will be required to make customers feel at ease and reassure them that their problem is being dealt with You will need to pass both a criminal background and financial check. Essential: wifi and a work station set up at home to be successful in this role. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
Salary: Competitive plus Veolia benefits and pension Hours: 40 hours per week Monday - Saturday Including a min of 2 Bank Holidays per year Location: Birchwood Park, Warrington WA3 6FW Duration: FTC 6 months (possibility to extend or become permanent) When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; 25 days of annual leave Facilities parking and subsidised lunch Access to our company pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential We're currently on the hunt for an amazing addition to our Customer Experience Team. If you're genuinely passionate about providing outstanding customer service, then we think you could be a perfect fit. In this role, you'll be handling customer interactions through various channels like phone, email, and live chat. Your main responsibilities will include addressing inquiries, resolving queries, and ensuring that every customer has a positive experience. This means being super flexible and comfortable with a wide range of tasks. Adaptability and a willingness to take on different activities are crucial here. Embracing the variety of tasks and thriving in a multi-skilled environment will be key to your success in this role. Don't worry though, you'll have plenty of support as part of our tight-knit team. Life at Veolia is known for being fast-paced, diverse, and full of challenges, so teamwork and collaboration are absolutely essential. Sound good? We can't wait to hear from you! What will you be doing? The difference you'll make; Answering and recording all inbound calls and emails - ensuring resolutions are arranged and communicated effectively Always putting our customers first and finding personalised solutions to meet their needs Building strong relationships with both internal and external customers to ensure we deliver the best service Constantly seeking ways to improve the customer experience and resolve any challenges they may face Keeping up-to-date records and adhering to data protection regulations to ensure customer confidentiality Supporting the business by promoting Veolia's products and services to our customers Embracing a curious and proactive attitude to continuously develop our knowledge and skills Working collaboratively with other teams to deliver timely resolutions for our customers Bringing your best selves to work every day to achieve targeted growth and provide exceptional service Resolution of invoice disputes with pace to ensure customer satisfaction Purchase Order Management Leading with empowerment to negotiate credit notes and invoice adjustments Working alongside credit control to ensure cash is collectable Compliance with all Veolia policies and procedures, taking ownership to ensure overall team/department objectives are met What we're looking for: We welcome applications from candidates who have minimal Customer Service and Administration experience, as we believe there is more to a person than a CV. Do you have the desire to be part of a high-performing team and have transferable skills from your current or previous employment? If the answer is yes, we would like to hear from you. Our must-haves. What you'll bring; Proven ability to put the customer first, whether it's face to face or on the phone An ability to take the time to truly listen to customers and understand their needs, ensuring effective communication Enjoy working as part of a team and thrive under pressure, with a flexible and can-do approach Use strong planning and organisational skills to deliver excellent service Show great interpersonal skills and pay attention to detail in everything we do Be proactive, adaptable, and always willing to go the extra mile for our customers Have a passion for personal and professional growth, and a commitment to exceeding expectations Be open to a broad range of activities and able to adapt to changing business needs Good attention to detail, speed of typing, and a friendly telephone manner are essential A basic understanding of business finance and customer profitability is important Be proficient in using Google Office Applications and able to learn new systems quickly Take initiative and have a genuine interest in going above and beyond for customers What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Aug 15, 2026
Seasonal
Salary: Competitive plus Veolia benefits and pension Hours: 40 hours per week Monday - Saturday Including a min of 2 Bank Holidays per year Location: Birchwood Park, Warrington WA3 6FW Duration: FTC 6 months (possibility to extend or become permanent) When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; 25 days of annual leave Facilities parking and subsidised lunch Access to our company pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential We're currently on the hunt for an amazing addition to our Customer Experience Team. If you're genuinely passionate about providing outstanding customer service, then we think you could be a perfect fit. In this role, you'll be handling customer interactions through various channels like phone, email, and live chat. Your main responsibilities will include addressing inquiries, resolving queries, and ensuring that every customer has a positive experience. This means being super flexible and comfortable with a wide range of tasks. Adaptability and a willingness to take on different activities are crucial here. Embracing the variety of tasks and thriving in a multi-skilled environment will be key to your success in this role. Don't worry though, you'll have plenty of support as part of our tight-knit team. Life at Veolia is known for being fast-paced, diverse, and full of challenges, so teamwork and collaboration are absolutely essential. Sound good? We can't wait to hear from you! What will you be doing? The difference you'll make; Answering and recording all inbound calls and emails - ensuring resolutions are arranged and communicated effectively Always putting our customers first and finding personalised solutions to meet their needs Building strong relationships with both internal and external customers to ensure we deliver the best service Constantly seeking ways to improve the customer experience and resolve any challenges they may face Keeping up-to-date records and adhering to data protection regulations to ensure customer confidentiality Supporting the business by promoting Veolia's products and services to our customers Embracing a curious and proactive attitude to continuously develop our knowledge and skills Working collaboratively with other teams to deliver timely resolutions for our customers Bringing your best selves to work every day to achieve targeted growth and provide exceptional service Resolution of invoice disputes with pace to ensure customer satisfaction Purchase Order Management Leading with empowerment to negotiate credit notes and invoice adjustments Working alongside credit control to ensure cash is collectable Compliance with all Veolia policies and procedures, taking ownership to ensure overall team/department objectives are met What we're looking for: We welcome applications from candidates who have minimal Customer Service and Administration experience, as we believe there is more to a person than a CV. Do you have the desire to be part of a high-performing team and have transferable skills from your current or previous employment? If the answer is yes, we would like to hear from you. Our must-haves. What you'll bring; Proven ability to put the customer first, whether it's face to face or on the phone An ability to take the time to truly listen to customers and understand their needs, ensuring effective communication Enjoy working as part of a team and thrive under pressure, with a flexible and can-do approach Use strong planning and organisational skills to deliver excellent service Show great interpersonal skills and pay attention to detail in everything we do Be proactive, adaptable, and always willing to go the extra mile for our customers Have a passion for personal and professional growth, and a commitment to exceeding expectations Be open to a broad range of activities and able to adapt to changing business needs Good attention to detail, speed of typing, and a friendly telephone manner are essential A basic understanding of business finance and customer profitability is important Be proficient in using Google Office Applications and able to learn new systems quickly Take initiative and have a genuine interest in going above and beyond for customers What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Customer Service Advisor - Immediate Start On-going temporary role Full Time 12.90 per hour We're hiring for a Customer Service Advisor, a chance to join a growing, people-focused organisation. This is a fantastic opportunity to gain valuable experience, receive full training, and build a long-term career within a dynamic and customer-centric team. What You'll Be Doing: Supporting customers with queries and account services Handling inbound and outbound calls, emails, and online chats Providing accurate information and solutions to customers Working collaboratively within a supportive, high-performing team What We're Looking For: Strong communication and customer service skills A proactive and professional attitude Excellent attention to detail and problem-solving ability Previous customer service experience is a plus Apply now for immediate consideration! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Aug 15, 2026
Seasonal
Customer Service Advisor - Immediate Start On-going temporary role Full Time 12.90 per hour We're hiring for a Customer Service Advisor, a chance to join a growing, people-focused organisation. This is a fantastic opportunity to gain valuable experience, receive full training, and build a long-term career within a dynamic and customer-centric team. What You'll Be Doing: Supporting customers with queries and account services Handling inbound and outbound calls, emails, and online chats Providing accurate information and solutions to customers Working collaboratively within a supportive, high-performing team What We're Looking For: Strong communication and customer service skills A proactive and professional attitude Excellent attention to detail and problem-solving ability Previous customer service experience is a plus Apply now for immediate consideration! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Customer Sales & Support Advisor - Summer Temporary Role Central London (Hybrid - 2 Days in Office, Finsbury Circus) 14.00 per hour + Holiday Pay Start Date ASAP - Mid/Late September Monday-Sunday, 9am-5.30 pm This role will involve weekend work on a rota. Days off in Lieu will be provided. Are you a student, customer and sales driven individual or recent graduate looking to gain valuable office experience this summer? Do you thrive in a fast-paced, customer-focused environment? We're working with a leading company in the property sector who are seeking enthusiastic individuals to join their vibrant team as Customer Sales & Support Advisors. The Role Following in-office training at their Central London office, you'll work mostly from home with two days per week in the office. All equipment will be provided. You'll be: Handling inbound and outbound customer queries via phone, email, and live chat Responding to booking enquiries and resolving issues efficiently Providing professional, friendly support to clients Drafting/reviewing simple agreements and processing customer applications Updating internal systems accurately and maintaining organised records What We're Looking For Confident communication skills, both verbal and written A friendly, professional telephone manner Ability to multi-task and stay organised in a busy environment Competency with Microsoft Office and online platforms Previous customer service experience is a plus, but not essential A proactive and motivated attitude Why Apply? This is a fantastic opportunity to gain real-world experience, enhance your CV, and work with a dynamic, supportive team. Perfect for students or graduates looking to gain insight into the property sector or customer service roles. Interviews are taking place immediately - don't miss out! Apply now to be considered. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Aug 15, 2026
Seasonal
Customer Sales & Support Advisor - Summer Temporary Role Central London (Hybrid - 2 Days in Office, Finsbury Circus) 14.00 per hour + Holiday Pay Start Date ASAP - Mid/Late September Monday-Sunday, 9am-5.30 pm This role will involve weekend work on a rota. Days off in Lieu will be provided. Are you a student, customer and sales driven individual or recent graduate looking to gain valuable office experience this summer? Do you thrive in a fast-paced, customer-focused environment? We're working with a leading company in the property sector who are seeking enthusiastic individuals to join their vibrant team as Customer Sales & Support Advisors. The Role Following in-office training at their Central London office, you'll work mostly from home with two days per week in the office. All equipment will be provided. You'll be: Handling inbound and outbound customer queries via phone, email, and live chat Responding to booking enquiries and resolving issues efficiently Providing professional, friendly support to clients Drafting/reviewing simple agreements and processing customer applications Updating internal systems accurately and maintaining organised records What We're Looking For Confident communication skills, both verbal and written A friendly, professional telephone manner Ability to multi-task and stay organised in a busy environment Competency with Microsoft Office and online platforms Previous customer service experience is a plus, but not essential A proactive and motivated attitude Why Apply? This is a fantastic opportunity to gain real-world experience, enhance your CV, and work with a dynamic, supportive team. Perfect for students or graduates looking to gain insight into the property sector or customer service roles. Interviews are taking place immediately - don't miss out! Apply now to be considered. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Customer Experience Advisor - 6 Months FTC Salary: 26,437 plus Veolia benefits and pension Hours: 40 hours per week, Location: Cannock, WS11 8JP (Head Office) Duration: FTC 6 Months (possibility to extend or become permanent) When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; 25 days of annual leave Facilities parking and subsidised lunch Access to our company pension scheme Discounts on everything from groceries to well known retailers Stream - Employee financial wellbeing support: early access to your earned pay, savings, budgeting, financial coaching & rewards Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What will you be doing? The difference you'll make; Answering and recording all inbound calls and emails - ensuring resolutions are arranged and communicated effectively Always putting our customers first and finding personalised solutions to meet their needs Building strong relationships with both internal and external customers to ensure we deliver the best service Constantly seeking ways to improve the customer experience and resolve any challenges they may face Keeping up-to-date records and adhering to data protection regulations to ensure customer confidentiality Supporting the business by promoting Veolia's products and services to our customers Embracing a curious and proactive attitude to continuously develop our knowledge and skills Working collaboratively with other teams to deliver timely resolutions for our customers Bringing your best selves to work every day to achieve targeted growth and provide exceptional service What we're looking for; We welcome applications from candidates who have minimal Customer Service and Administration experience as we believe there is more to a person than a CV. Do you have the desire to be part of a high-performing team and have transferable skills from your current or previous employment? If the answer is yes, we would like to hear from you. Our must-haves. What you'll bring; Proven Ability to put the customer first, whether it's face to face or on the phone An ability to take the time to truly listen to customers and understand their needs, ensuring effective communication Enjoy working as part of a team and thrive under pressure, with a flexible and can-do approach Use strong planning and organisational skills to deliver excellent service. Show great interpersonal skills and pay attention to detail in everything we do. Be proactive, adaptable, and always willing to go the extra mile for our customers Have a passion for personal and professional growth, and a commitment to exceeding expectations Be open to a broad range of activities and able to adapt to changing business needs Good attention to detail, speed of typing, and a friendly telephone manner are essential A basic understanding of business finance and customer profitability is important Be proficient in using Google Office Applications and able to learn new systems quickly Take initiative and have a genuine interest in going above and beyond for customers Possess relevant qualifications such as NVQ Level 2 in Customer Services and at least 5 GCSEs grade C or above including Maths and English What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Aug 15, 2026
Seasonal
Customer Experience Advisor - 6 Months FTC Salary: 26,437 plus Veolia benefits and pension Hours: 40 hours per week, Location: Cannock, WS11 8JP (Head Office) Duration: FTC 6 Months (possibility to extend or become permanent) When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; 25 days of annual leave Facilities parking and subsidised lunch Access to our company pension scheme Discounts on everything from groceries to well known retailers Stream - Employee financial wellbeing support: early access to your earned pay, savings, budgeting, financial coaching & rewards Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What will you be doing? The difference you'll make; Answering and recording all inbound calls and emails - ensuring resolutions are arranged and communicated effectively Always putting our customers first and finding personalised solutions to meet their needs Building strong relationships with both internal and external customers to ensure we deliver the best service Constantly seeking ways to improve the customer experience and resolve any challenges they may face Keeping up-to-date records and adhering to data protection regulations to ensure customer confidentiality Supporting the business by promoting Veolia's products and services to our customers Embracing a curious and proactive attitude to continuously develop our knowledge and skills Working collaboratively with other teams to deliver timely resolutions for our customers Bringing your best selves to work every day to achieve targeted growth and provide exceptional service What we're looking for; We welcome applications from candidates who have minimal Customer Service and Administration experience as we believe there is more to a person than a CV. Do you have the desire to be part of a high-performing team and have transferable skills from your current or previous employment? If the answer is yes, we would like to hear from you. Our must-haves. What you'll bring; Proven Ability to put the customer first, whether it's face to face or on the phone An ability to take the time to truly listen to customers and understand their needs, ensuring effective communication Enjoy working as part of a team and thrive under pressure, with a flexible and can-do approach Use strong planning and organisational skills to deliver excellent service. Show great interpersonal skills and pay attention to detail in everything we do. Be proactive, adaptable, and always willing to go the extra mile for our customers Have a passion for personal and professional growth, and a commitment to exceeding expectations Be open to a broad range of activities and able to adapt to changing business needs Good attention to detail, speed of typing, and a friendly telephone manner are essential A basic understanding of business finance and customer profitability is important Be proficient in using Google Office Applications and able to learn new systems quickly Take initiative and have a genuine interest in going above and beyond for customers Possess relevant qualifications such as NVQ Level 2 in Customer Services and at least 5 GCSEs grade C or above including Maths and English What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
