We are a Global Recruitment specialist that provides support to the clients across EMEA, APAC, US and Canada. We have an excellent job opportunity for you. Role Title: Microsoft Viva Architect Location: London/Hybrid-2/3 days Duration:31/03/2027 Rate: 494GBP/Day(Inside IR35) Role Description: We are seeking an experienced.*Microsoft Viva Architect* to lead the design, architecture, and implementation of enterprise-wide Employee Experience and Workforce Insights solutions using the Microsoft Viva suite. This role will be responsible for translating business and functional requirements into scalable, secure, and future-ready solutions that align with organizational objectives, technology standards, and governance frameworks. The ideal candidate will possess deep expertise across the Microsoft 365 ecosystem, including.*Viva Insights, Viva Engage, Viva Learning, Viva Connections, Viva Goals, Microsoft Teams, SharePoint Online, Power Platform, Azure, and Microsoft Graph*. The individual will work closely with business stakeholders, HR teams, enterprise architects, data teams, security teams, and implementation partners to define and deliver an integrated employee experience platform. Key Responsibilities Enterprise Architecture & Solution Design - Define the end-to-end architecture for Microsoft Viva-based employee experience and workforce analytics solutions. - Design scalable, resilient, and secure enterprise solutions aligned with business and technology strategies. - Develop target-state architecture, technology roadmaps, and implementation plans. - Create high-level and detailed solution architecture documents, including conceptual, logical, and physical architecture models. - Ensure alignment with enterprise architecture principles, governance standards, and compliance requirements. - Lead architecture reviews and provide technical direction throughout the project life cycle. Microsoft Viva Strategy & Implementation - Architect solutions leveraging the Microsoft Viva suite, including: - Viva Insights - Viva Connections - Viva Learning - Viva Engage - Viva Goals - Viva Amplify - Design integrated employee experience platforms utilizing Microsoft 365 services and collaboration tools. - Drive Viva adoption strategies and define enterprise rollout frameworks. - Establish best practices and standards for Viva implementation across business units. Workforce Analytics & Insights Architecture - Design enterprise workforce analytics solutions using Viva Insights and Microsoft Graph data. - Support organizational effectiveness initiatives by enabling advanced employee and collaboration insights. - Define KPI frameworks and analytical models supporting employee engagement, wellbeing, productivity, and collaboration. - Design architectures supporting scalable reporting and analytics platforms. - Ensure responsible use of organizational and employee data while adhering to privacy requirements. Microsoft 365 & Collaboration Architecture - Architect integrated solutions across: - Microsoft Teams - SharePoint Online - OneDrive - Exchange Online - Microsoft Graph - Power Platform - Design employee communication, engagement, and collaboration solutions. - Develop reusable architectural patterns and reference implementations. - Optimize user experience across digital workplace platforms. Integration & Data Architecture - Define integration strategies across HR, learning, productivity, and collaboration platforms. - Architect integrations with enterprise applications including: - Workday - SAP SuccessFactors - Oracle HCM - ServiceNow - Learning Management Systems (LMS) - Design secure APIs and data exchange mechanisms. - Define information architecture, metadata, and content governance standards. Security, Compliance & Governance - Ensure solutions comply with organizational security policies and industry regulations. - Design architectures supporting: - Data Privacy - Information Protection - Identity & Access Management - Compliance Monitoring - Retention & Governance Policies - Collaborate with cybersecurity and risk management teams during design and implementation phases. - Establish governance frameworks for Viva and broader Microsoft 365 environments. Leadership & Stakeholder Management - Act as the technical authority for Microsoft Viva initiatives. - Collaborate with executive stakeholders, HR leadership, Enterprise Architecture teams, and program managers. - Present architecture recommendations and implementation roadmaps to senior leadership. - Guide development, engineering, and implementation teams throughout delivery. - Mentor architects, consultants, and technical resources. Required Qualifications - Bachelor's degree in Computer Science, Information Systems, Engineering, or related discipline. - 10+ years of experience in Enterprise Architecture, Solution Architecture, or Microsoft Technologies. - 5+ years of experience designing and delivering Microsoft 365 solutions. - Proven experience architecting enterprise-scale employee experience, collaboration, or workforce analytics platforms. - Strong experience translating business requirements into enterprise architecture and solution designs. - Expertise in architecture frameworks, governance, and technology strategy. Preferred Qualifications - Hands-on experience with Microsoft Viva platform implementations. - Experience designing enterprise digital workplace solutions. - Exposure to workforce analytics and people insights solutions. - Experience within Banking, Financial Services, Insurance, or other highly regulated industries. - Knowledge of organizational change management and employee engagement programs. - Experience leading large-scale Microsoft transformation programs. Technical Skills Microsoft Technologies - Microsoft Viva Suite - Microsoft 365 - Microsoft Teams - SharePoint Online - OneDrive - Exchange Online - Microsoft Entra ID (Azure AD) - Microsoft Graph Data & Analytics - Viva Insights - Power BI - Microsoft Fabric - Azure Synapse Analytics - Azure Data Factory - Data Governance Frameworks Cloud & Integration - Microsoft Azure - Azure Integration Services - Logic Apps - API Management - Power Platform - Power Automate Architecture & Governance - Enterprise Architecture - Solution Architecture - Infrastructure Architecture - Integration Architecture - Security Architecture - Data Architecture Certifications (Preferred) - Microsoft Certified: Solutions Architect Expert - Microsoft 365 Certified: Enterprise Administrator Expert - Microsoft Certified: Identity and Access Administrator Associate - Microsoft Certified: Power Platform Solution Architect Expert - TOGAF Certification - Azure Solutions Architect Expert Key Competencies - Enterprise Solution Design - Strategic Thinking - Architecture Governance - Technology Leadership - Stakeholder Management - Workforce Analytics Strategy - Employee Experience Transformation - Digital Workplace Architecture - Risk & Compliance Management - Executive Communication Nice to Have - Experience with Viva Insights advanced analytics and organizational network analysis. - Experience integrating HR platforms and employee experience solutions. - Knowledge of AI-driven employee productivity and workplace analytics capabilities. - Familiarity with Microsoft Copilot for Microsoft 365 and its integration within Viva ecosystems. - Experience developing enterprise-wide digital workplace strategies. Success Measures - Successful definition and implementation of enterprise Viva architecture. - Alignment of employee experience platforms with business objectives and technology strategy. - Scalable and secure workforce analytics ecosystem established across the organization. - Increased user adoption and business value realization from Microsoft Viva investments. - Well-governed, compliant, and future-ready Microsoft 365 employee experience platform. - Delivery of a strategic roadmap enabling continuous enhancement of employee engagement, collaboration, and organizational effectiveness. If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.
Aug 19, 2026
Contractor
We are a Global Recruitment specialist that provides support to the clients across EMEA, APAC, US and Canada. We have an excellent job opportunity for you. Role Title: Microsoft Viva Architect Location: London/Hybrid-2/3 days Duration:31/03/2027 Rate: 494GBP/Day(Inside IR35) Role Description: We are seeking an experienced.*Microsoft Viva Architect* to lead the design, architecture, and implementation of enterprise-wide Employee Experience and Workforce Insights solutions using the Microsoft Viva suite. This role will be responsible for translating business and functional requirements into scalable, secure, and future-ready solutions that align with organizational objectives, technology standards, and governance frameworks. The ideal candidate will possess deep expertise across the Microsoft 365 ecosystem, including.*Viva Insights, Viva Engage, Viva Learning, Viva Connections, Viva Goals, Microsoft Teams, SharePoint Online, Power Platform, Azure, and Microsoft Graph*. The individual will work closely with business stakeholders, HR teams, enterprise architects, data teams, security teams, and implementation partners to define and deliver an integrated employee experience platform. Key Responsibilities Enterprise Architecture & Solution Design - Define the end-to-end architecture for Microsoft Viva-based employee experience and workforce analytics solutions. - Design scalable, resilient, and secure enterprise solutions aligned with business and technology strategies. - Develop target-state architecture, technology roadmaps, and implementation plans. - Create high-level and detailed solution architecture documents, including conceptual, logical, and physical architecture models. - Ensure alignment with enterprise architecture principles, governance standards, and compliance requirements. - Lead architecture reviews and provide technical direction throughout the project life cycle. Microsoft Viva Strategy & Implementation - Architect solutions leveraging the Microsoft Viva suite, including: - Viva Insights - Viva Connections - Viva Learning - Viva Engage - Viva Goals - Viva Amplify - Design integrated employee experience platforms utilizing Microsoft 365 services and collaboration tools. - Drive Viva adoption strategies and define enterprise rollout frameworks. - Establish best practices and standards for Viva implementation across business units. Workforce Analytics & Insights Architecture - Design enterprise workforce analytics solutions using Viva Insights and Microsoft Graph data. - Support organizational effectiveness initiatives by enabling advanced employee and collaboration insights. - Define KPI frameworks and analytical models supporting employee engagement, wellbeing, productivity, and collaboration. - Design architectures supporting scalable reporting and analytics platforms. - Ensure responsible use of organizational and employee data while adhering to privacy requirements. Microsoft 365 & Collaboration Architecture - Architect integrated solutions across: - Microsoft Teams - SharePoint Online - OneDrive - Exchange Online - Microsoft Graph - Power Platform - Design employee communication, engagement, and collaboration solutions. - Develop reusable architectural patterns and reference implementations. - Optimize user experience across digital workplace platforms. Integration & Data Architecture - Define integration strategies across HR, learning, productivity, and collaboration platforms. - Architect integrations with enterprise applications including: - Workday - SAP SuccessFactors - Oracle HCM - ServiceNow - Learning Management Systems (LMS) - Design secure APIs and data exchange mechanisms. - Define information architecture, metadata, and content governance standards. Security, Compliance & Governance - Ensure solutions comply with organizational security policies and industry regulations. - Design architectures supporting: - Data Privacy - Information Protection - Identity & Access Management - Compliance Monitoring - Retention & Governance Policies - Collaborate with cybersecurity and risk management teams during design and implementation phases. - Establish governance frameworks for Viva and broader Microsoft 365 environments. Leadership & Stakeholder Management - Act as the technical authority for Microsoft Viva initiatives. - Collaborate with executive stakeholders, HR leadership, Enterprise Architecture teams, and program managers. - Present architecture recommendations and implementation roadmaps to senior leadership. - Guide development, engineering, and implementation teams throughout delivery. - Mentor architects, consultants, and technical resources. Required Qualifications - Bachelor's degree in Computer Science, Information Systems, Engineering, or related discipline. - 10+ years of experience in Enterprise Architecture, Solution Architecture, or Microsoft Technologies. - 5+ years of experience designing and delivering Microsoft 365 solutions. - Proven experience architecting enterprise-scale employee experience, collaboration, or workforce analytics platforms. - Strong experience translating business requirements into enterprise architecture and solution designs. - Expertise in architecture frameworks, governance, and technology strategy. Preferred Qualifications - Hands-on experience with Microsoft Viva platform implementations. - Experience designing enterprise digital workplace solutions. - Exposure to workforce analytics and people insights solutions. - Experience within Banking, Financial Services, Insurance, or other highly regulated industries. - Knowledge of organizational change management and employee engagement programs. - Experience leading large-scale Microsoft transformation programs. Technical Skills Microsoft Technologies - Microsoft Viva Suite - Microsoft 365 - Microsoft Teams - SharePoint Online - OneDrive - Exchange Online - Microsoft Entra ID (Azure AD) - Microsoft Graph Data & Analytics - Viva Insights - Power BI - Microsoft Fabric - Azure Synapse Analytics - Azure Data Factory - Data Governance Frameworks Cloud & Integration - Microsoft Azure - Azure Integration Services - Logic Apps - API Management - Power Platform - Power Automate Architecture & Governance - Enterprise Architecture - Solution Architecture - Infrastructure Architecture - Integration Architecture - Security Architecture - Data Architecture Certifications (Preferred) - Microsoft Certified: Solutions Architect Expert - Microsoft 365 Certified: Enterprise Administrator Expert - Microsoft Certified: Identity and Access Administrator Associate - Microsoft Certified: Power Platform Solution Architect Expert - TOGAF Certification - Azure Solutions Architect Expert Key Competencies - Enterprise Solution Design - Strategic Thinking - Architecture Governance - Technology Leadership - Stakeholder Management - Workforce Analytics Strategy - Employee Experience Transformation - Digital Workplace Architecture - Risk & Compliance Management - Executive Communication Nice to Have - Experience with Viva Insights advanced analytics and organizational network analysis. - Experience integrating HR platforms and employee experience solutions. - Knowledge of AI-driven employee productivity and workplace analytics capabilities. - Familiarity with Microsoft Copilot for Microsoft 365 and its integration within Viva ecosystems. - Experience developing enterprise-wide digital workplace strategies. Success Measures - Successful definition and implementation of enterprise Viva architecture. - Alignment of employee experience platforms with business objectives and technology strategy. - Scalable and secure workforce analytics ecosystem established across the organization. - Increased user adoption and business value realization from Microsoft Viva investments. - Well-governed, compliant, and future-ready Microsoft 365 employee experience platform. - Delivery of a strategic roadmap enabling continuous enhancement of employee engagement, collaboration, and organizational effectiveness. If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.
We are looking for an experienced ServiceNow Solution/Platform Architect to lead a strategic ServiceNow data architecture and CSDM transformation within a major UK public sector organisation. The role will focus on strengthening CMDB, CSDM, data governance and platform architecture , while preparing ServiceNow for future AI, automation, IAM, ITAM, ITOM and Enterprise Service Management capabilities. Key Responsibilities Define the target-state ServiceNow data and platform architecture and architectural standards. Assess and improve CMDB maturity and CSDM adoption , including CI structures, relationships and service dependencies. Define authoritative data sources, data flows, mastering rules, lineage and transformation requirements. Establish ServiceNow data governance , ownership, stewardship, RACI, data quality and retention standards. Ensure the platform is ready for ITOM, ITAM, IAM, AI Search, Virtual Agents, workflow automation, SPM, BCM and ESM . Review ServiceNow licensing and identify current usage, unused capabilities and modernisation requirements. Provide architectural guidance to senior stakeholders, platform owners, process owners and governance boards. Essential Skills Strong ServiceNow Solution/Platform Architecture experience. Proven CMDB and CSDM transformation experience. Strong ServiceNow data architecture and governance experience. Experience across ITSM, ITOM, Discovery, Service Mapping, ITAM/HAM/SAM . Experience with IntegrationHub, Flow Designer, APIs, ETL and enterprise integrations . Strong data architecture skills including data modelling, MDM, data quality, lineage and metadata management . Experience integrating ServiceNow with IAM, endpoint management and asset management platforms . Public sector or highly regulated environment experience. Strong stakeholder and governance experience. ServiceNow Certified Technical Architect (CTA) - essential.
Aug 19, 2026
Contractor
We are looking for an experienced ServiceNow Solution/Platform Architect to lead a strategic ServiceNow data architecture and CSDM transformation within a major UK public sector organisation. The role will focus on strengthening CMDB, CSDM, data governance and platform architecture , while preparing ServiceNow for future AI, automation, IAM, ITAM, ITOM and Enterprise Service Management capabilities. Key Responsibilities Define the target-state ServiceNow data and platform architecture and architectural standards. Assess and improve CMDB maturity and CSDM adoption , including CI structures, relationships and service dependencies. Define authoritative data sources, data flows, mastering rules, lineage and transformation requirements. Establish ServiceNow data governance , ownership, stewardship, RACI, data quality and retention standards. Ensure the platform is ready for ITOM, ITAM, IAM, AI Search, Virtual Agents, workflow automation, SPM, BCM and ESM . Review ServiceNow licensing and identify current usage, unused capabilities and modernisation requirements. Provide architectural guidance to senior stakeholders, platform owners, process owners and governance boards. Essential Skills Strong ServiceNow Solution/Platform Architecture experience. Proven CMDB and CSDM transformation experience. Strong ServiceNow data architecture and governance experience. Experience across ITSM, ITOM, Discovery, Service Mapping, ITAM/HAM/SAM . Experience with IntegrationHub, Flow Designer, APIs, ETL and enterprise integrations . Strong data architecture skills including data modelling, MDM, data quality, lineage and metadata management . Experience integrating ServiceNow with IAM, endpoint management and asset management platforms . Public sector or highly regulated environment experience. Strong stakeholder and governance experience. ServiceNow Certified Technical Architect (CTA) - essential.
We are a Global Recruitment specialist that provides support to the clients across EMEA, APAC, US and Canada. We have an excellent job opportunity for you. Job Title: ServiceNow Developer Location: Telford - 2 to 3 days onsite per week Duration: 6 months Clearance Required: Active SC Pay Rate: £716 per day all inc. (PAYE through Umbrella) Job Description: ServiceNow Developer (HRSD/CSM/Employee Centre) Role Overview We are seeking experienced ServiceNow Developers to support delivery of a public sector ServiceNow implementation covering HRSD, Finance & Procurement Case Management, Employee Centre, Knowledge Management, Virtual Agent and integrations. The successful candidates will work within the delivery team to configure, develop, test and support ServiceNow capabilities across multiple workstreams. Key Responsibilities Configure and develop ServiceNow solutions across HRSD and CSM. Build and maintain record producers, forms, workflows, catalog items, notifications and case management capabilities. Configure Employee Centre experiences and user journeys. Develop integrations using REST APIs, SOAP APIs and IntegrationHub. Support configuration of Virtual Agent and Now Assist capabilities. Participate in sprint planning, backlog refinement and technical design discussions. Support unit testing, SIT, UAT and defect resolution activities. Produce and maintain technical documentation. Work collaboratively with architects, developers, testers and business stakeholders. Required Skills & Experience Hands-on ServiceNow development experience HRSD Strong experience across a combination of: CSM/Source-to-Pay Operations Employee Centre/Employee Centre Pro ServiceNow integrations Virtual Agent and/or Now Assist Experience developing case workflows, service catalogues, agent workspaces and portal experiences. Experience using JavaScript, Glide APIs, Flow Designer and ServiceNow Scripting. Experience integrating ServiceNow with third-party applications using REST APIs, SOAP APIs or IntegrationHub. Experience supporting Agile delivery and test cycles. Strong analytical and problem-solving skills. Certifications & Clearance Essential ServiceNow Certified System Administrator Active SC Clearance UK Based Highly Desirable ServiceNow Certified Implementation Specialist - HRSD ServiceNow Certified Implementation Specialist - CSM Desirable ServiceNow Certified Application Developer Employee Centre IntegrationHub Virtual Agent Now Assist/GenAI accreditations Mandatory Requirements for All Roles UK based resource. Active SC clearance. Experience working within large-scale enterprise or public sector ServiceNow delivery programmes. Strong stakeholder engagement and communication skills. Ability to work collaboratively across client and third-party supplier teams. If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.
Aug 19, 2026
Contractor
We are a Global Recruitment specialist that provides support to the clients across EMEA, APAC, US and Canada. We have an excellent job opportunity for you. Job Title: ServiceNow Developer Location: Telford - 2 to 3 days onsite per week Duration: 6 months Clearance Required: Active SC Pay Rate: £716 per day all inc. (PAYE through Umbrella) Job Description: ServiceNow Developer (HRSD/CSM/Employee Centre) Role Overview We are seeking experienced ServiceNow Developers to support delivery of a public sector ServiceNow implementation covering HRSD, Finance & Procurement Case Management, Employee Centre, Knowledge Management, Virtual Agent and integrations. The successful candidates will work within the delivery team to configure, develop, test and support ServiceNow capabilities across multiple workstreams. Key Responsibilities Configure and develop ServiceNow solutions across HRSD and CSM. Build and maintain record producers, forms, workflows, catalog items, notifications and case management capabilities. Configure Employee Centre experiences and user journeys. Develop integrations using REST APIs, SOAP APIs and IntegrationHub. Support configuration of Virtual Agent and Now Assist capabilities. Participate in sprint planning, backlog refinement and technical design discussions. Support unit testing, SIT, UAT and defect resolution activities. Produce and maintain technical documentation. Work collaboratively with architects, developers, testers and business stakeholders. Required Skills & Experience Hands-on ServiceNow development experience HRSD Strong experience across a combination of: CSM/Source-to-Pay Operations Employee Centre/Employee Centre Pro ServiceNow integrations Virtual Agent and/or Now Assist Experience developing case workflows, service catalogues, agent workspaces and portal experiences. Experience using JavaScript, Glide APIs, Flow Designer and ServiceNow Scripting. Experience integrating ServiceNow with third-party applications using REST APIs, SOAP APIs or IntegrationHub. Experience supporting Agile delivery and test cycles. Strong analytical and problem-solving skills. Certifications & Clearance Essential ServiceNow Certified System Administrator Active SC Clearance UK Based Highly Desirable ServiceNow Certified Implementation Specialist - HRSD ServiceNow Certified Implementation Specialist - CSM Desirable ServiceNow Certified Application Developer Employee Centre IntegrationHub Virtual Agent Now Assist/GenAI accreditations Mandatory Requirements for All Roles UK based resource. Active SC clearance. Experience working within large-scale enterprise or public sector ServiceNow delivery programmes. Strong stakeholder engagement and communication skills. Ability to work collaboratively across client and third-party supplier teams. If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.
ServiceNow Developer Duration: 6 months Pay: up to £730 per day (umbrella) Location: Telford - 2 to 3 days on site per week Clearance Required: SC cleared Role Summary We are seeking experienced ServiceNow Developers to support delivery of a public sector ServiceNow implementation covering HRSD, Finance & Procurement Case Management, Employee Centre, Knowledge Management, Virtual Agent and integrations. The successful candidates will work within the delivery team to configure, develop, test and support ServiceNow capabilities across multiple workstreams. Key Responsibilities Configure and develop ServiceNow solutions across HRSD and CSM. Build and maintain record producers, forms, workflows, catalog items, notifications and case management capabilities. Configure Employee Centre experiences and user journeys. Develop integrations using REST APIs, SOAP APIs and IntegrationHub. Support configuration of Virtual Agent and Now Assist capabilities. Participate in sprint planning, backlog refinement and technical design discussions. Support unit testing, SIT, UAT and defect resolution activities. Produce and maintain technical documentation. Work collaboratively with architects, developers, testers and business stakeholders. Key Skills & Experience Hands-on ServiceNow development experience. HRSD Strong experience across a combination of: CSM/Source-to-Pay Operations Employee Centre/Employee Centre Pro ServiceNow integrations Virtual Agent and/or Now Assist Experience developing case workflows, service catalogues, agent workspaces and portal experiences. Experience using JavaScript, Glide APIs, Flow Designer and ServiceNow Scripting. Experience integrating ServiceNow with third-party applications using REST APIs, SOAP APIs or IntegrationHub. Experience supporting Agile delivery and test cycles. Strong analytical and problem-solving skills. Certifications & Clearance Essential ServiceNow Certified System Administrator Active SC Clearance UK Based Highly Desirable ServiceNow Certified Implementation Specialist - HRSD ServiceNow Certified Implementation Specialist - CSM Desirable ServiceNow Certified Application Developer Employee Centre IntegrationHub Virtual Agent Now Assist/GenAI accreditations Mandatory Requirements for All Roles Active SC clearance. Experience working within large-scale enterprise or public sector ServiceNow delivery programmes. Strong stakeholder engagement and communication skills. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Aug 19, 2026
Contractor
ServiceNow Developer Duration: 6 months Pay: up to £730 per day (umbrella) Location: Telford - 2 to 3 days on site per week Clearance Required: SC cleared Role Summary We are seeking experienced ServiceNow Developers to support delivery of a public sector ServiceNow implementation covering HRSD, Finance & Procurement Case Management, Employee Centre, Knowledge Management, Virtual Agent and integrations. The successful candidates will work within the delivery team to configure, develop, test and support ServiceNow capabilities across multiple workstreams. Key Responsibilities Configure and develop ServiceNow solutions across HRSD and CSM. Build and maintain record producers, forms, workflows, catalog items, notifications and case management capabilities. Configure Employee Centre experiences and user journeys. Develop integrations using REST APIs, SOAP APIs and IntegrationHub. Support configuration of Virtual Agent and Now Assist capabilities. Participate in sprint planning, backlog refinement and technical design discussions. Support unit testing, SIT, UAT and defect resolution activities. Produce and maintain technical documentation. Work collaboratively with architects, developers, testers and business stakeholders. Key Skills & Experience Hands-on ServiceNow development experience. HRSD Strong experience across a combination of: CSM/Source-to-Pay Operations Employee Centre/Employee Centre Pro ServiceNow integrations Virtual Agent and/or Now Assist Experience developing case workflows, service catalogues, agent workspaces and portal experiences. Experience using JavaScript, Glide APIs, Flow Designer and ServiceNow Scripting. Experience integrating ServiceNow with third-party applications using REST APIs, SOAP APIs or IntegrationHub. Experience supporting Agile delivery and test cycles. Strong analytical and problem-solving skills. Certifications & Clearance Essential ServiceNow Certified System Administrator Active SC Clearance UK Based Highly Desirable ServiceNow Certified Implementation Specialist - HRSD ServiceNow Certified Implementation Specialist - CSM Desirable ServiceNow Certified Application Developer Employee Centre IntegrationHub Virtual Agent Now Assist/GenAI accreditations Mandatory Requirements for All Roles Active SC clearance. Experience working within large-scale enterprise or public sector ServiceNow delivery programmes. Strong stakeholder engagement and communication skills. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Deerfoot Recruitment Solutions Limited
City, London
ServiceNow Architect Location: UK-wide office locations available (Hybrid - 2 days onsite) Salary: 70,000 - 120,000 + Training & Excellent Benefits Job Type: Permanent Deerfoot Recruitment is supporting a leading global technology and consulting organisation in the search for an experienced ServiceNow Architect to join its growing UK team. This is an excellent opportunity for a talented ServiceNow professional to play a key role in designing and delivering innovative solutions for enterprise clients. Working within a collaborative and highly skilled team, the successful candidate will help shape and transform customer platforms, driving improvements in business processes and user experience. Key Responsibilities Lead the design and architecture of ServiceNow solutions, including custom applications and integrations. Collaborate with stakeholders and technical teams to translate business requirements into scalable technical designs. Oversee the configuration and customisation of ServiceNow modules, including ITSM, ITOM and HRSD. Ensure architectural consistency and best practice across ServiceNow platforms. Provide technical leadership and mentoring to development teams. Keep abreast of ServiceNow releases and emerging capabilities to support ongoing innovation. Skills & Experience Required Proven experience in ServiceNow architecture and development. Strong background in designing and implementing ServiceNow solutions across multiple modules. Knowledge of JavaScript, HTML and CSS. ServiceNow CAD and/or CIS certifications are desirable, although equivalent practical experience will also be considered. Excellent communication and stakeholder management skills. What's on Offer? Competitive salary of 70,000 - 120,000. Comprehensive benefits package. Ongoing training and professional development opportunities. Hybrid working model with a blend of home working, office collaboration and client-site engagement. The opportunity to work on large-scale digital transformation programmes within a supportive and inclusive environment. This role can be based from a choice of UK office locations including London, Birmingham, Manchester, Leeds, Glasgow, Newcastle, Liverpool, Bath, Telford, Warrington, Woking, Worthing and others. To find out more or apply, please contact Deerfoot Recruitment today. ServiceNow Solutions Architect / ServiceNow Technical Architect / Senior ServiceNow Architect / ServiceNow Platform Architect / ServiceNow Enterprise Architect / ServiceNow Lead Architect / ServiceNow Solution Designer / ServiceNow Principal Architect/ ServiceNow Consulting Architect / ServiceNow Advisory Architect / ServiceNow Transformation Architect / ServiceNow Digital Solutions Architect / ServiceNow Practice Architect Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
Aug 19, 2026
Full time
ServiceNow Architect Location: UK-wide office locations available (Hybrid - 2 days onsite) Salary: 70,000 - 120,000 + Training & Excellent Benefits Job Type: Permanent Deerfoot Recruitment is supporting a leading global technology and consulting organisation in the search for an experienced ServiceNow Architect to join its growing UK team. This is an excellent opportunity for a talented ServiceNow professional to play a key role in designing and delivering innovative solutions for enterprise clients. Working within a collaborative and highly skilled team, the successful candidate will help shape and transform customer platforms, driving improvements in business processes and user experience. Key Responsibilities Lead the design and architecture of ServiceNow solutions, including custom applications and integrations. Collaborate with stakeholders and technical teams to translate business requirements into scalable technical designs. Oversee the configuration and customisation of ServiceNow modules, including ITSM, ITOM and HRSD. Ensure architectural consistency and best practice across ServiceNow platforms. Provide technical leadership and mentoring to development teams. Keep abreast of ServiceNow releases and emerging capabilities to support ongoing innovation. Skills & Experience Required Proven experience in ServiceNow architecture and development. Strong background in designing and implementing ServiceNow solutions across multiple modules. Knowledge of JavaScript, HTML and CSS. ServiceNow CAD and/or CIS certifications are desirable, although equivalent practical experience will also be considered. Excellent communication and stakeholder management skills. What's on Offer? Competitive salary of 70,000 - 120,000. Comprehensive benefits package. Ongoing training and professional development opportunities. Hybrid working model with a blend of home working, office collaboration and client-site engagement. The opportunity to work on large-scale digital transformation programmes within a supportive and inclusive environment. This role can be based from a choice of UK office locations including London, Birmingham, Manchester, Leeds, Glasgow, Newcastle, Liverpool, Bath, Telford, Warrington, Woking, Worthing and others. To find out more or apply, please contact Deerfoot Recruitment today. ServiceNow Solutions Architect / ServiceNow Technical Architect / Senior ServiceNow Architect / ServiceNow Platform Architect / ServiceNow Enterprise Architect / ServiceNow Lead Architect / ServiceNow Solution Designer / ServiceNow Principal Architect/ ServiceNow Consulting Architect / ServiceNow Advisory Architect / ServiceNow Transformation Architect / ServiceNow Digital Solutions Architect / ServiceNow Practice Architect Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
Position Summary The L4 Network Specialist provides technical leadership, architectural governance, and subject-matter expertise to ensure the stability, security, scalability, and evolution of the global network environment for financial services clients. This role is central to defining standards, leading advanced troubleshooting, and guiding network strategy and compliance in highly regulated environments. Please note this role requires strong Netskope experience, involving migrations/transformations/implementations at Engineering level. Primary Purpose Deliver architectural assurance, advanced support, and strategic direction for complex, multi-vendor network estates. Champion security posture, lifecycle governance, and the evolution of network services, ensuring regulatory and operational excellence. Essential Roles & Responsibilities Lead complex troubleshooting and root cause analysis across multi-vendor network domains, acting as the highest escalation point Define and maintain configuration standards, security baselines, and golden templates to ensure compliance with financial services regulations Oversee lifecycle management including firmware governance, vulnerability remediation, and audit readiness Lead, mentor and develop L1 L3 engineers, fostering high performance through structured coaching, regular feedback, and the consistent application of best practices and continuous improvement initiatives. Provide design assurance for new deployments and service modernisation across SDWAN, WAN, LAN/WLAN, VPN/SASE, and load-balancing environments Support and guide automation initiatives including Infrastructure-as-Code (IaC) pipelines, compliance validation, and drift detection Drive monitoring and telemetry enrichment strategies to improve event correlation and reduce mean time to resolution (MTTR) Financial Services & Regulatory Compliance Ensure all architectural and operational activities adhere to financial services regulations and frameworks (e.g., FCA, PRA, DORA, ISO 27001, SOC) Maintain robust documentation, audit trails, and compliance validation for all network changes and deployments Integrate regulatory requirements, security controls, and zero trust principles into network designs and operation Support risk assessments, compliance reviews, and operational audits as required Governance & Reporting Lead stakeholder engagement and architectural governance, ensuring alignment with business priorities and regulatory requirements Produce and present architectural reviews, performance dashboards, and compliance summaries for internal and customer stakeholders Maintain and enrich CMDB through topology validation and asset reconciliation Guide monitoring and telemetry enrichment for improved visibility and governance Key Skills Deep multi-vendor expertise (Cisco, Fortinet, F5, SASE platforms) Advanced routing, segmentation, and high-availability design (BGP, OSPF, ACLs, NAT, HA clusters) Network security best practices (least privilege, zero trust, vulnerability remediation) Experience with IPAM/DNS/DHCP platforms (e.g. Infoblox) Experience in implementing automation frameworks and CI/CD for network configuration (Python, Terraform, Ansible) Strong stakeholder engagement and governance skills Architectural review, capacity planning, and lifecycle management Position Specifications - Technical Essential: 7+ years hands-on experience in network engineering, architecture, and support within financial services or regulated environments Proven experience defining standards, leading complex troubleshooting, and driving network evolution Advanced technical knowledge across SDWAN, WAN, LAN/WLAN, VPN/SASE, load-balancing, and security platforms Strong understanding of compliance, risk management, and regulatory frameworks Effective communicator, able to engage stakeholders and lead governance activities Highly Desirable: Experience in managed service or telecom environments serving financial services clients Relevant certifications (CCIE, Fortinet NSE8, F5, SASE platform certifications) Experience with SolarWinds, ServiceNow, Infoblox, Zero-Touch Deployment, and CI/CD automation tools
Aug 19, 2026
Full time
Position Summary The L4 Network Specialist provides technical leadership, architectural governance, and subject-matter expertise to ensure the stability, security, scalability, and evolution of the global network environment for financial services clients. This role is central to defining standards, leading advanced troubleshooting, and guiding network strategy and compliance in highly regulated environments. Please note this role requires strong Netskope experience, involving migrations/transformations/implementations at Engineering level. Primary Purpose Deliver architectural assurance, advanced support, and strategic direction for complex, multi-vendor network estates. Champion security posture, lifecycle governance, and the evolution of network services, ensuring regulatory and operational excellence. Essential Roles & Responsibilities Lead complex troubleshooting and root cause analysis across multi-vendor network domains, acting as the highest escalation point Define and maintain configuration standards, security baselines, and golden templates to ensure compliance with financial services regulations Oversee lifecycle management including firmware governance, vulnerability remediation, and audit readiness Lead, mentor and develop L1 L3 engineers, fostering high performance through structured coaching, regular feedback, and the consistent application of best practices and continuous improvement initiatives. Provide design assurance for new deployments and service modernisation across SDWAN, WAN, LAN/WLAN, VPN/SASE, and load-balancing environments Support and guide automation initiatives including Infrastructure-as-Code (IaC) pipelines, compliance validation, and drift detection Drive monitoring and telemetry enrichment strategies to improve event correlation and reduce mean time to resolution (MTTR) Financial Services & Regulatory Compliance Ensure all architectural and operational activities adhere to financial services regulations and frameworks (e.g., FCA, PRA, DORA, ISO 27001, SOC) Maintain robust documentation, audit trails, and compliance validation for all network changes and deployments Integrate regulatory requirements, security controls, and zero trust principles into network designs and operation Support risk assessments, compliance reviews, and operational audits as required Governance & Reporting Lead stakeholder engagement and architectural governance, ensuring alignment with business priorities and regulatory requirements Produce and present architectural reviews, performance dashboards, and compliance summaries for internal and customer stakeholders Maintain and enrich CMDB through topology validation and asset reconciliation Guide monitoring and telemetry enrichment for improved visibility and governance Key Skills Deep multi-vendor expertise (Cisco, Fortinet, F5, SASE platforms) Advanced routing, segmentation, and high-availability design (BGP, OSPF, ACLs, NAT, HA clusters) Network security best practices (least privilege, zero trust, vulnerability remediation) Experience with IPAM/DNS/DHCP platforms (e.g. Infoblox) Experience in implementing automation frameworks and CI/CD for network configuration (Python, Terraform, Ansible) Strong stakeholder engagement and governance skills Architectural review, capacity planning, and lifecycle management Position Specifications - Technical Essential: 7+ years hands-on experience in network engineering, architecture, and support within financial services or regulated environments Proven experience defining standards, leading complex troubleshooting, and driving network evolution Advanced technical knowledge across SDWAN, WAN, LAN/WLAN, VPN/SASE, load-balancing, and security platforms Strong understanding of compliance, risk management, and regulatory frameworks Effective communicator, able to engage stakeholders and lead governance activities Highly Desirable: Experience in managed service or telecom environments serving financial services clients Relevant certifications (CCIE, Fortinet NSE8, F5, SASE platform certifications) Experience with SolarWinds, ServiceNow, Infoblox, Zero-Touch Deployment, and CI/CD automation tools
Job Title: ServiceNow Architect / Senior ServiceNow Engineer 6 Month Contract - INSIDE IR35 - Travel required to Sheffield or Birmingham - No Sponsorship Available Job Description Our client, a leading Tier 1 Bank, is seeking an experienced ServiceNow Architect / Senior Engineer to support a critical ServiceNow transformation programme. This is an urgent requirement for a highly capable individual who can quickly integrate into the team, provide technical leadership, and deliver hands-on engineering and design expertise across the ServiceNow platform. The successful candidate will be a Senior technical specialist, comfortable operating in both architecture and engineering capacities, with the ability to define solutions and execute against them. Responsibilities Lead the architecture and technical design of ServiceNow solutions, ensuring they are robust, scalable, and aligned with organisational objectives. Produce, own, and maintain detailed Low-Level Designs (LLDs) and associated technical documentation for ServiceNow implementations and enhancements. Provide hands-on configuration, development, and implementation support across the ServiceNow platform when required. Work closely with stakeholders to understand requirements and define, prioritise, and deliver improvements to the ServiceNow platform. Ensure all technical solutions align with wider enterprise architecture standards and operational requirements, including resilience and performance expectations. Support the migration, optimisation, and enhancement of existing ServiceNow capabilities to improve usability, stability, and value. Act as a technical subject matter expert across ServiceNow-related initiatives, offering guidance, best practice advice, and technical leadership to colleagues and project teams. Contribute to the definition and refinement of ServiceNow standards, patterns, and best practices within the organisation. Collaborate with operational teams to ensure ServiceNow solutions meet Recovery Time Objective (RTO) and operational resilience requirements. Essential Skills Proven experience as a ServiceNow Architect or as a highly experienced Senior ServiceNow Engineer in complex enterprise environments. Strong hands-on technical capability with the ServiceNow platform, including configuration, development, and implementation. Demonstrable experience producing detailed Low-Level Designs (LLDs) and clear technical documentation. Deep understanding of ServiceNow architecture, configuration, implementation, and platform best practices. experience working within complex enterprise environments, integrating ServiceNow with wider systems and processes. Knowledge and practical experience of Recovery Time Objective (RTO) requirements and related operational resilience considerations. Ability to quickly integrate into a team and operate effectively with minimal onboarding. Strong stakeholder management and communication skills, with the ability to explain technical concepts clearly to both technical and non-technical audiences. Additional Skills & Qualifications Broad understanding of enterprise architecture principles and how ServiceNow fits within a wider technology landscape. experience acting as a technical subject matter expert on ServiceNow across multiple initiatives. Background in optimising and enhancing existing ServiceNow capabilities to improve performance and user experience. experience defining and promoting ServiceNow standards, patterns, and best practices. Why Work Here? You will join a team working on a high-impact transformation programme, where your expertise will directly shape the future of a key enterprise platform. The environment values technical ownership, clear communication, and collaborative problem-solving, giving you the opportunity to influence architectural decisions and deliver meaningful change. You will work alongside skilled professionals in a setting that encourages autonomy, rapid integration, and the chance to make a visible difference across the organisation. Work Environment You will work in a complex enterprise environment focused on transforming and optimising the ServiceNow platform. The role combines architectural design with hands-on engineering, involving close collaboration with stakeholders across technology and operations. You will engage with enterprise architecture teams and operational resilience functions to ensure solutions meet RTO and other critical requirements. The setting is fast-paced and delivery-focused, with an emphasis on clear documentation, technical standards, and best practices, and without a rigid dress code specified. Location Sheffield, UK Trading as TEKsystems. Allegis Group Limited, Maxis 2, Western Road, Bracknell, RG12 1RT, United Kingdom. No. (phone number removed). Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at (url removed)> To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go to (url removed)> We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice at (url removed)/en-gb/privacy-notices for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. If you are resident in the UK, EEA or Switzerland, we will process any access request you make in accordance with our commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
Aug 19, 2026
Contractor
Job Title: ServiceNow Architect / Senior ServiceNow Engineer 6 Month Contract - INSIDE IR35 - Travel required to Sheffield or Birmingham - No Sponsorship Available Job Description Our client, a leading Tier 1 Bank, is seeking an experienced ServiceNow Architect / Senior Engineer to support a critical ServiceNow transformation programme. This is an urgent requirement for a highly capable individual who can quickly integrate into the team, provide technical leadership, and deliver hands-on engineering and design expertise across the ServiceNow platform. The successful candidate will be a Senior technical specialist, comfortable operating in both architecture and engineering capacities, with the ability to define solutions and execute against them. Responsibilities Lead the architecture and technical design of ServiceNow solutions, ensuring they are robust, scalable, and aligned with organisational objectives. Produce, own, and maintain detailed Low-Level Designs (LLDs) and associated technical documentation for ServiceNow implementations and enhancements. Provide hands-on configuration, development, and implementation support across the ServiceNow platform when required. Work closely with stakeholders to understand requirements and define, prioritise, and deliver improvements to the ServiceNow platform. Ensure all technical solutions align with wider enterprise architecture standards and operational requirements, including resilience and performance expectations. Support the migration, optimisation, and enhancement of existing ServiceNow capabilities to improve usability, stability, and value. Act as a technical subject matter expert across ServiceNow-related initiatives, offering guidance, best practice advice, and technical leadership to colleagues and project teams. Contribute to the definition and refinement of ServiceNow standards, patterns, and best practices within the organisation. Collaborate with operational teams to ensure ServiceNow solutions meet Recovery Time Objective (RTO) and operational resilience requirements. Essential Skills Proven experience as a ServiceNow Architect or as a highly experienced Senior ServiceNow Engineer in complex enterprise environments. Strong hands-on technical capability with the ServiceNow platform, including configuration, development, and implementation. Demonstrable experience producing detailed Low-Level Designs (LLDs) and clear technical documentation. Deep understanding of ServiceNow architecture, configuration, implementation, and platform best practices. experience working within complex enterprise environments, integrating ServiceNow with wider systems and processes. Knowledge and practical experience of Recovery Time Objective (RTO) requirements and related operational resilience considerations. Ability to quickly integrate into a team and operate effectively with minimal onboarding. Strong stakeholder management and communication skills, with the ability to explain technical concepts clearly to both technical and non-technical audiences. Additional Skills & Qualifications Broad understanding of enterprise architecture principles and how ServiceNow fits within a wider technology landscape. experience acting as a technical subject matter expert on ServiceNow across multiple initiatives. Background in optimising and enhancing existing ServiceNow capabilities to improve performance and user experience. experience defining and promoting ServiceNow standards, patterns, and best practices. Why Work Here? You will join a team working on a high-impact transformation programme, where your expertise will directly shape the future of a key enterprise platform. The environment values technical ownership, clear communication, and collaborative problem-solving, giving you the opportunity to influence architectural decisions and deliver meaningful change. You will work alongside skilled professionals in a setting that encourages autonomy, rapid integration, and the chance to make a visible difference across the organisation. Work Environment You will work in a complex enterprise environment focused on transforming and optimising the ServiceNow platform. The role combines architectural design with hands-on engineering, involving close collaboration with stakeholders across technology and operations. You will engage with enterprise architecture teams and operational resilience functions to ensure solutions meet RTO and other critical requirements. The setting is fast-paced and delivery-focused, with an emphasis on clear documentation, technical standards, and best practices, and without a rigid dress code specified. Location Sheffield, UK Trading as TEKsystems. Allegis Group Limited, Maxis 2, Western Road, Bracknell, RG12 1RT, United Kingdom. No. (phone number removed). Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at (url removed)> To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go to (url removed)> We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice at (url removed)/en-gb/privacy-notices for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. If you are resident in the UK, EEA or Switzerland, we will process any access request you make in accordance with our commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
ServiceNow Solution/Platform Architect; Servicenow, CMDB, CSDM, ITAM, ITOM, SC cleared Location: London or Leeds Travel: 1-2 days per month to client Clearance: SC Cleared Duration: 5 months Rate: £500/day inside IR35 We are seeking an experienced ServiceNow Solution/Platform Architect to lead a strategic data architecture engagement within one of the UK's most high-profile public sector organisations. This role is focused on transforming the ServiceNow platform into a trusted enterprise service management capability by establishing a robust data architecture, strengthening CMDB and CSDM maturity, and enabling future platform capabilities including AI, automation, Identity and Access Management, IT Asset Management and Enterprise Service Management. Essential: Significant experience delivering enterprise-scale ServiceNow architecture Proven CMDB transformation and implementation experience Proven CSDM transformation and implementation experience Experience designing ServiceNow data architecture Experience leading consultations on ServiceNow platforms Public sector or highly regulated industry experience Excellent stakeholder management skills Experience developing governance frameworks ServiceNow Certified Technical Architect Must Have Skills We're looking for someone with proven experience in: ServiceNow ITSM CMDB Common Service Data Model (CSDM) ITOM Discovery Service Mapping ITAM Hardware Asset Management Software Asset Management IntegrationHub Flow Designer ServiceNow platform governance Architecture Enterprise Architecture Solution Architecture Data Architecture Platform Architecture Integration Architecture Data Data governance Data modelling Master data management Data quality frameworks Data lineage Metadata management Authoritative source identification Integration Experience working with: Identity and Access Management platforms Endpoint management tools Asset Management systems Enterprise integrations APIs ETL processes
Aug 18, 2026
Contractor
ServiceNow Solution/Platform Architect; Servicenow, CMDB, CSDM, ITAM, ITOM, SC cleared Location: London or Leeds Travel: 1-2 days per month to client Clearance: SC Cleared Duration: 5 months Rate: £500/day inside IR35 We are seeking an experienced ServiceNow Solution/Platform Architect to lead a strategic data architecture engagement within one of the UK's most high-profile public sector organisations. This role is focused on transforming the ServiceNow platform into a trusted enterprise service management capability by establishing a robust data architecture, strengthening CMDB and CSDM maturity, and enabling future platform capabilities including AI, automation, Identity and Access Management, IT Asset Management and Enterprise Service Management. Essential: Significant experience delivering enterprise-scale ServiceNow architecture Proven CMDB transformation and implementation experience Proven CSDM transformation and implementation experience Experience designing ServiceNow data architecture Experience leading consultations on ServiceNow platforms Public sector or highly regulated industry experience Excellent stakeholder management skills Experience developing governance frameworks ServiceNow Certified Technical Architect Must Have Skills We're looking for someone with proven experience in: ServiceNow ITSM CMDB Common Service Data Model (CSDM) ITOM Discovery Service Mapping ITAM Hardware Asset Management Software Asset Management IntegrationHub Flow Designer ServiceNow platform governance Architecture Enterprise Architecture Solution Architecture Data Architecture Platform Architecture Integration Architecture Data Data governance Data modelling Master data management Data quality frameworks Data lineage Metadata management Authoritative source identification Integration Experience working with: Identity and Access Management platforms Endpoint management tools Asset Management systems Enterprise integrations APIs ETL processes
ServiceNow Developer (CSM, UX) Initial 6-month contract - £450 per day (inside IR35) - Occasional travel to either Leeds or London, which will be expensed. Mostly remote. Due to the clients pay schedule, this role is paid in monthly instalments rather than weekly Our Public Sector client have an immediate requirement for a ServiceNow Developer (CSM, UX) to join on an initial 6-month basis. This role is mostly remote, other than occasional travel to their Leeds or London sites, but no specific office days are noted. The ServiceNow Developer (CSM, UX) will analyse technical development requirements and implement architectural changes and solutions (based on ServiceNow technologies) working closely with the QA resources to ensure quality. Key skills and experience for the ServiceNow Developer (CSM, UX): Proven extensive experience of ServiceNow as a platform Proven excellent understanding of ServiceNow capabilities Experience of development within UK public sector and/or regulatory environment Understanding of IT Service Management (ITSM) and Customer Service Management (CSM) Experience with ServiceNow configuration and customisation Delivered NowAssist capabilities within ITSM and CSM Strong understanding of Agile principles, values, and practices Excellent communication skills, with the ability to build strong relationships with team members and relevant stakeholders
Aug 18, 2026
Contractor
ServiceNow Developer (CSM, UX) Initial 6-month contract - £450 per day (inside IR35) - Occasional travel to either Leeds or London, which will be expensed. Mostly remote. Due to the clients pay schedule, this role is paid in monthly instalments rather than weekly Our Public Sector client have an immediate requirement for a ServiceNow Developer (CSM, UX) to join on an initial 6-month basis. This role is mostly remote, other than occasional travel to their Leeds or London sites, but no specific office days are noted. The ServiceNow Developer (CSM, UX) will analyse technical development requirements and implement architectural changes and solutions (based on ServiceNow technologies) working closely with the QA resources to ensure quality. Key skills and experience for the ServiceNow Developer (CSM, UX): Proven extensive experience of ServiceNow as a platform Proven excellent understanding of ServiceNow capabilities Experience of development within UK public sector and/or regulatory environment Understanding of IT Service Management (ITSM) and Customer Service Management (CSM) Experience with ServiceNow configuration and customisation Delivered NowAssist capabilities within ITSM and CSM Strong understanding of Agile principles, values, and practices Excellent communication skills, with the ability to build strong relationships with team members and relevant stakeholders
We have excellent contract job opportunity for Observability/Monitoring Service Owner - Cloud for our leading client. Role overview Own the technical execution of the Observability solutions, integration of monitoring tools, leveraging the ai capabilities in the NOW platform to manage events of client's Transform products and technical platforms. Contract - 6 months (high potential to extend further) Location - Waterside (UB7 0GB) (2-3 days per week onsite) Pay - attractive daily rate (inside IR35) In this role, you will Leadership and Governance: Lead and own the IT observability, Automation and Autohealing services for IAG Transform. Foster a culture of innovation, collaboration, and continuous improvement in the organisation. Develop and implement policies, process and procedures for observability service. Define standards for logs, event alerts and quality assurance. Establish governance frameworks to ensure consistent and compliant usage of observability tools. Set up technical review gov board for any monitoring solutions to define/validate/endorse monitoring strategies, solutions, demands, etc. Conduct regular audits to ensure compliance with established policies and standards. Responsible for providing an observability centre of excellence, own and provide observability solutions to product and platform teams. Innovation and Strategy: Develop strategies to leverage new observability tools and technologies to enhance IT service operations and overall business operations. Lead proof-of-concept initiatives to automation resolution of events and incidents. Introduce and implement new machine learning models and aiops features. Process Improvement: Responsible to identify service optimisation initiatives to mature the overall service. Continuously improve IT and business service availability through effective use of observability and automation tooling. Identify opportunities to automate processes and reduce manual efforts. Optimise metric intelligence. Vendor Management: Manage vendors and partners to provide best in class service to meet IAG requirements. Manage vendor relationships, service-level agreements (SLAs), escalations and CSI plans. Evaluate and select new vendors and tools as needed. Observability Tooling Architecture: Design and oversee the implementation of a comprehensive enterprise observability tooling architecture and strategy that supports ITSM, monitoring, observability, automation, and delivery management. Engage in AiOps project to ensure that the key monitoring tools like Datadog, AWS, Azure monitor, Dynatrace, etc is feeding the right logs and metrics into event mgt module in service now. Optimize observability tooling infrastructure to improve efficiency, reliability, and performance. Ensure that all tools integrate seamlessly with each other and with other enterprise systems. Develop and maintain a roadmap for enterprise tool enhancements and upgrades. Set up business service monitoring dashboards for the critical business services Automation & Autohealing: Own the automation and autohealing service, platforms and tools. Define the automation and autohealing policy, process and procedure. Identify potential use cases for automation and autohealing and take it through the right governance to implement automation playbooks using ansible or any AWS/AZURE native services that seem fit for the use case. Responsible for reduction in manual efforts in service ops and increase in automation. Tool Integration and Optimization: Work collaboratively with cross-functional teams to ensure integration of tools across the Enterprise to reduce manual effort and maximise quality and productivity. Define the technical specifications, standards, and policy for technical integration of monitoring tools into ServiceNow/Ansible. Validate the technical architecture of the integration to ensure its fit for use, fit for purpose, its scalable and flexible to meet the demands of measuring business services. Implement best practices, industry standards and frameworks for configuration and usage of observability and automation technology tools. ITSM Tooling: Responsible to identify opportunities to increase the proactive prediction, detection and restoration of events and incidents using machine learning models. Responsible to leverage the aiops, service now to increase the automation of resolution. Design and oversee the implementation of ITSM tooling solutions that support ITIL-aligned processes. Work collaboratively with cross-functional teams to ensure integration of ITSM tools with other essential enterprise tools (eg, monitoring, CMDB, service desk, automation tools). Training and Support: Provide training and support to technology staff on the effective use of observability and automation services. Serve as a subject matter expert for enterprise tools and related technologies. Skills Minimum Requirements: Extensive experience (typically 15+ years) in observability and automation technology, tools, service, process with a strong focus on management, effectiveness and architecture. Significant experience in observability and automation architecture and enterprise systems. Proven expertise in designing, implementing, and managing a variety of observability tools such as Cloudwatch, Azure monitor, Datadog, ThousandEyes, etc. Proven expertise in designing, implementing and managing a variety of automation and autohealing tools such as ansible, NextThink and native AWS/Azure services. Experience of integrating with other industry tooling such as ServiceNow, Ansible, Next Think, GitHub, and other DevOps tooling. Experience with industry standard SDLCs including but not limited to Agile, Waterfall, Hybrid, product operating model, etc. Demonstrated ability to integrate and optimize observability tooling across complex IT environments in cloud hosting specifically AWS & Azure, On-Prem and SaaS. Preferred experience with range of cloud native solutions ie Kubernetes monitoring. Experience and knowledge of Service now platform, preferably ITSM/ITOM/AIOps including Metrics intelligence. Experience in defining and owning the event management and automation process. Strong understanding of event correlation, noise reduction techniques which will complement the AIOps, automation and autohealing capabilities. Experience with defining observability, automation and autohealing strategies to increase the coverage and adoption across the landscape. Experience embedding observability, automation and autohealing practices into BAU operations through service design and service operations processes. Additional/Desirable: Strong understanding of ITSM best practices and principles; ITIL certification is preferred. Experience of managing and working with vendors/offshore teams to support day to day activities. Ability to lead and motivate cross-functional teams and the skill to influence stakeholder decision-making with data-driven insights. Flexibility to adapt to changing organizational requirements, technologies, and methodologies. Excellent communication skills with a capacity to present, discuss and disseminate technical concepts in a business language to multiple audiences. Deep understanding of service value for customers and driving continuous improvement through automation. Initiates and manages change to help shape the future direction of IAG Tech and organisation. Collaborative, open working, resulting in recognition as a valued partner by colleagues, customers and senior stakeholders across the organisation. Clear decision-making ability with the facility to judge complex situations and assess when to escalate issues. Demonstrates a passion for and commitment to continuous personal professional development. Critical Skills: Excellent analytical, problem-solving, and strategic thinking skills. Strong communication and interpersonal skills with the ability to work effectively with cross-functional teams. Exceptional organizational, communication, and interpersonal skills specific to a fast-paced, global corporate environment. Robust problem-solving and analytical capabilities. Experience in vendor management and negotiation. Excellent verbal and written communication skills to effectively convey change proposals, document architecture and processes and liaise with stakeholders at all levels. Meticulous attention to detail to ensure accuracy and thoroughness.
Aug 18, 2026
Contractor
We have excellent contract job opportunity for Observability/Monitoring Service Owner - Cloud for our leading client. Role overview Own the technical execution of the Observability solutions, integration of monitoring tools, leveraging the ai capabilities in the NOW platform to manage events of client's Transform products and technical platforms. Contract - 6 months (high potential to extend further) Location - Waterside (UB7 0GB) (2-3 days per week onsite) Pay - attractive daily rate (inside IR35) In this role, you will Leadership and Governance: Lead and own the IT observability, Automation and Autohealing services for IAG Transform. Foster a culture of innovation, collaboration, and continuous improvement in the organisation. Develop and implement policies, process and procedures for observability service. Define standards for logs, event alerts and quality assurance. Establish governance frameworks to ensure consistent and compliant usage of observability tools. Set up technical review gov board for any monitoring solutions to define/validate/endorse monitoring strategies, solutions, demands, etc. Conduct regular audits to ensure compliance with established policies and standards. Responsible for providing an observability centre of excellence, own and provide observability solutions to product and platform teams. Innovation and Strategy: Develop strategies to leverage new observability tools and technologies to enhance IT service operations and overall business operations. Lead proof-of-concept initiatives to automation resolution of events and incidents. Introduce and implement new machine learning models and aiops features. Process Improvement: Responsible to identify service optimisation initiatives to mature the overall service. Continuously improve IT and business service availability through effective use of observability and automation tooling. Identify opportunities to automate processes and reduce manual efforts. Optimise metric intelligence. Vendor Management: Manage vendors and partners to provide best in class service to meet IAG requirements. Manage vendor relationships, service-level agreements (SLAs), escalations and CSI plans. Evaluate and select new vendors and tools as needed. Observability Tooling Architecture: Design and oversee the implementation of a comprehensive enterprise observability tooling architecture and strategy that supports ITSM, monitoring, observability, automation, and delivery management. Engage in AiOps project to ensure that the key monitoring tools like Datadog, AWS, Azure monitor, Dynatrace, etc is feeding the right logs and metrics into event mgt module in service now. Optimize observability tooling infrastructure to improve efficiency, reliability, and performance. Ensure that all tools integrate seamlessly with each other and with other enterprise systems. Develop and maintain a roadmap for enterprise tool enhancements and upgrades. Set up business service monitoring dashboards for the critical business services Automation & Autohealing: Own the automation and autohealing service, platforms and tools. Define the automation and autohealing policy, process and procedure. Identify potential use cases for automation and autohealing and take it through the right governance to implement automation playbooks using ansible or any AWS/AZURE native services that seem fit for the use case. Responsible for reduction in manual efforts in service ops and increase in automation. Tool Integration and Optimization: Work collaboratively with cross-functional teams to ensure integration of tools across the Enterprise to reduce manual effort and maximise quality and productivity. Define the technical specifications, standards, and policy for technical integration of monitoring tools into ServiceNow/Ansible. Validate the technical architecture of the integration to ensure its fit for use, fit for purpose, its scalable and flexible to meet the demands of measuring business services. Implement best practices, industry standards and frameworks for configuration and usage of observability and automation technology tools. ITSM Tooling: Responsible to identify opportunities to increase the proactive prediction, detection and restoration of events and incidents using machine learning models. Responsible to leverage the aiops, service now to increase the automation of resolution. Design and oversee the implementation of ITSM tooling solutions that support ITIL-aligned processes. Work collaboratively with cross-functional teams to ensure integration of ITSM tools with other essential enterprise tools (eg, monitoring, CMDB, service desk, automation tools). Training and Support: Provide training and support to technology staff on the effective use of observability and automation services. Serve as a subject matter expert for enterprise tools and related technologies. Skills Minimum Requirements: Extensive experience (typically 15+ years) in observability and automation technology, tools, service, process with a strong focus on management, effectiveness and architecture. Significant experience in observability and automation architecture and enterprise systems. Proven expertise in designing, implementing, and managing a variety of observability tools such as Cloudwatch, Azure monitor, Datadog, ThousandEyes, etc. Proven expertise in designing, implementing and managing a variety of automation and autohealing tools such as ansible, NextThink and native AWS/Azure services. Experience of integrating with other industry tooling such as ServiceNow, Ansible, Next Think, GitHub, and other DevOps tooling. Experience with industry standard SDLCs including but not limited to Agile, Waterfall, Hybrid, product operating model, etc. Demonstrated ability to integrate and optimize observability tooling across complex IT environments in cloud hosting specifically AWS & Azure, On-Prem and SaaS. Preferred experience with range of cloud native solutions ie Kubernetes monitoring. Experience and knowledge of Service now platform, preferably ITSM/ITOM/AIOps including Metrics intelligence. Experience in defining and owning the event management and automation process. Strong understanding of event correlation, noise reduction techniques which will complement the AIOps, automation and autohealing capabilities. Experience with defining observability, automation and autohealing strategies to increase the coverage and adoption across the landscape. Experience embedding observability, automation and autohealing practices into BAU operations through service design and service operations processes. Additional/Desirable: Strong understanding of ITSM best practices and principles; ITIL certification is preferred. Experience of managing and working with vendors/offshore teams to support day to day activities. Ability to lead and motivate cross-functional teams and the skill to influence stakeholder decision-making with data-driven insights. Flexibility to adapt to changing organizational requirements, technologies, and methodologies. Excellent communication skills with a capacity to present, discuss and disseminate technical concepts in a business language to multiple audiences. Deep understanding of service value for customers and driving continuous improvement through automation. Initiates and manages change to help shape the future direction of IAG Tech and organisation. Collaborative, open working, resulting in recognition as a valued partner by colleagues, customers and senior stakeholders across the organisation. Clear decision-making ability with the facility to judge complex situations and assess when to escalate issues. Demonstrates a passion for and commitment to continuous personal professional development. Critical Skills: Excellent analytical, problem-solving, and strategic thinking skills. Strong communication and interpersonal skills with the ability to work effectively with cross-functional teams. Exceptional organizational, communication, and interpersonal skills specific to a fast-paced, global corporate environment. Robust problem-solving and analytical capabilities. Experience in vendor management and negotiation. Excellent verbal and written communication skills to effectively convey change proposals, document architecture and processes and liaise with stakeholders at all levels. Meticulous attention to detail to ensure accuracy and thoroughness.
ServiceNow Platform Owner Salary 65-85,000 + Bonus and Benefits Location: UK Wide (Flexible working, 1 day per week in any of the UK offices) Security Clearance: Must hold or be eligible for SC Clearance We're looking for an experienced ServiceNow Platform Owner to lead the strategy, governance, and evolution of ServiceNow platforms across multiple client environments. This is a senior leadership role focused on driving platform value, shaping roadmap decisions, and ensuring ServiceNow capabilities align with business objectives and transformation programmes. The is not a technical role, the individual with typically work as a conduit between the customer and the teams that support and manage the platform, they would also make sure the correct process and governance are followed. Ideally the candidate would be engagement/project managers or senior business analyst or process architects. What You'll Do Own the ServiceNow platform strategy, roadmap, and governance. Drive platform adoption, optimisation, and value realisation. Act as a trusted advisor to senior stakeholders and clients. Lead cross-functional teams across architecture, development, support, and service delivery. Manage platform performance, continual improvement, risk, and compliance. Oversee demand management, prioritisation, and investment decisions. Support commercial growth opportunities and client success. What You'll Bring Proven experience as a ServiceNow Platform Owner, Product Owner, Service Owner, or similar leadership role. Strong knowledge of ServiceNow capabilities, including ITSM, ITOM, CSM, and HRSD . Experience managing complex multi-instance or multi-client environments. Expertise in platform governance, operating models, and service improvement. Strong stakeholder management skills with experience influencing at executive level. Understanding of risk, compliance, and governance within enterprise environments. Eligible to obtain UK SC Clearance. Desirable ServiceNow certifications (CSA, CIS, CAD). ITIL v4 Foundation or higher. Experience within Financial Services, Public Sector, Defence, or other regulated industries. Experience leading major ServiceNow transformation programmes. Due to the nature of the projects, we are only able to progress with British Nationals eligible for SC clearance. Please note you will receive an automated response advising you that we have received your CV. Morgan Philips Group is a global talent solutions business that disrupts conventional thinking in executive search, recruitment and talent consulting. We operate in over 18 markets in Europe, North & South America, Asia, and the Middle East & Africa. We understand that the future is digital and social, so we embrace the latest technology, including video ads and CVs, as well as social recruiting. Our innovative services are tailored to the new world of work yet we do not lose sight of the fact that employees be they existing and potential are ultimately human beings. We are committed to ensuring that all job applicants are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
Aug 17, 2026
Full time
ServiceNow Platform Owner Salary 65-85,000 + Bonus and Benefits Location: UK Wide (Flexible working, 1 day per week in any of the UK offices) Security Clearance: Must hold or be eligible for SC Clearance We're looking for an experienced ServiceNow Platform Owner to lead the strategy, governance, and evolution of ServiceNow platforms across multiple client environments. This is a senior leadership role focused on driving platform value, shaping roadmap decisions, and ensuring ServiceNow capabilities align with business objectives and transformation programmes. The is not a technical role, the individual with typically work as a conduit between the customer and the teams that support and manage the platform, they would also make sure the correct process and governance are followed. Ideally the candidate would be engagement/project managers or senior business analyst or process architects. What You'll Do Own the ServiceNow platform strategy, roadmap, and governance. Drive platform adoption, optimisation, and value realisation. Act as a trusted advisor to senior stakeholders and clients. Lead cross-functional teams across architecture, development, support, and service delivery. Manage platform performance, continual improvement, risk, and compliance. Oversee demand management, prioritisation, and investment decisions. Support commercial growth opportunities and client success. What You'll Bring Proven experience as a ServiceNow Platform Owner, Product Owner, Service Owner, or similar leadership role. Strong knowledge of ServiceNow capabilities, including ITSM, ITOM, CSM, and HRSD . Experience managing complex multi-instance or multi-client environments. Expertise in platform governance, operating models, and service improvement. Strong stakeholder management skills with experience influencing at executive level. Understanding of risk, compliance, and governance within enterprise environments. Eligible to obtain UK SC Clearance. Desirable ServiceNow certifications (CSA, CIS, CAD). ITIL v4 Foundation or higher. Experience within Financial Services, Public Sector, Defence, or other regulated industries. Experience leading major ServiceNow transformation programmes. Due to the nature of the projects, we are only able to progress with British Nationals eligible for SC clearance. Please note you will receive an automated response advising you that we have received your CV. Morgan Philips Group is a global talent solutions business that disrupts conventional thinking in executive search, recruitment and talent consulting. We operate in over 18 markets in Europe, North & South America, Asia, and the Middle East & Africa. We understand that the future is digital and social, so we embrace the latest technology, including video ads and CVs, as well as social recruiting. Our innovative services are tailored to the new world of work yet we do not lose sight of the fact that employees be they existing and potential are ultimately human beings. We are committed to ensuring that all job applicants are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
ServiceNow Platform Owner Salary £65-85,000 + Bonus and Benefits Location: UK Wide (Flexible working, 1 day per week in any of the UK offices) Security Clearance: Must hold or be eligible for SC Clearance We're looking for an experienced ServiceNow Platform Owner to lead the strategy, governance, and evolution of ServiceNow platforms across multiple client environments. This is a senior leadership role focused on driving platform value, shaping roadmap decisions, and ensuring ServiceNow capabilities align with business objectives and transformation programmes. The is not a technical role, the individual with typically work as a conduit between the customer and the teams that support and manage the platform, they would also make sure the correct process and governance are followed. Ideally the candidate would be engagement/project managers or senior business analyst or process architects. What You'll Do Own the ServiceNow platform strategy, roadmap, and governance. Drive platform adoption, optimisation, and value realisation. Act as a trusted advisor to senior stakeholders and clients. Lead cross-functional teams across architecture, development, support, and service delivery. Manage platform performance, continual improvement, risk, and compliance. Oversee demand management, prioritisation, and investment decisions. Support commercial growth opportunities and client success. What You'll Bring Proven experience as a ServiceNow Platform Owner, Product Owner, Service Owner, or similar leadership role. Strong knowledge of ServiceNow capabilities, including ITSM, ITOM, CSM, and HRSD . Experience managing complex multi-instance or multi-client environments. Expertise in platform governance, operating models, and service improvement. Strong stakeholder management skills with experience influencing at executive level. Understanding of risk, compliance, and governance within enterprise environments. Eligible to obtain UK SC Clearance. Desirable ServiceNow certifications (CSA, CIS, CAD). ITIL v4 Foundation or higher. Experience within Financial Services, Public Sector, Defence, or other regulated industries. Experience leading major ServiceNow transformation programmes. Due to the nature of the projects, we are only able to progress with British Nationals eligible for SC clearance. Please note you will receive an automated response advising you that we have received your CV. Morgan Philips Group is a global talent solutions business that disrupts conventional thinking in executive search, recruitment and talent consulting. We operate in over 18 markets in Europe, North & South America, Asia, and the Middle East & Africa. We understand that the future is digital and social, so we embrace the latest technology, including video ads and CVs, as well as social recruiting. Our innovative services are tailored to the new world of work yet we do not lose sight of the fact that employees be they existing and potential are ultimately human beings. We are committed to ensuring that all job applicants are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
Aug 17, 2026
Full time
ServiceNow Platform Owner Salary £65-85,000 + Bonus and Benefits Location: UK Wide (Flexible working, 1 day per week in any of the UK offices) Security Clearance: Must hold or be eligible for SC Clearance We're looking for an experienced ServiceNow Platform Owner to lead the strategy, governance, and evolution of ServiceNow platforms across multiple client environments. This is a senior leadership role focused on driving platform value, shaping roadmap decisions, and ensuring ServiceNow capabilities align with business objectives and transformation programmes. The is not a technical role, the individual with typically work as a conduit between the customer and the teams that support and manage the platform, they would also make sure the correct process and governance are followed. Ideally the candidate would be engagement/project managers or senior business analyst or process architects. What You'll Do Own the ServiceNow platform strategy, roadmap, and governance. Drive platform adoption, optimisation, and value realisation. Act as a trusted advisor to senior stakeholders and clients. Lead cross-functional teams across architecture, development, support, and service delivery. Manage platform performance, continual improvement, risk, and compliance. Oversee demand management, prioritisation, and investment decisions. Support commercial growth opportunities and client success. What You'll Bring Proven experience as a ServiceNow Platform Owner, Product Owner, Service Owner, or similar leadership role. Strong knowledge of ServiceNow capabilities, including ITSM, ITOM, CSM, and HRSD . Experience managing complex multi-instance or multi-client environments. Expertise in platform governance, operating models, and service improvement. Strong stakeholder management skills with experience influencing at executive level. Understanding of risk, compliance, and governance within enterprise environments. Eligible to obtain UK SC Clearance. Desirable ServiceNow certifications (CSA, CIS, CAD). ITIL v4 Foundation or higher. Experience within Financial Services, Public Sector, Defence, or other regulated industries. Experience leading major ServiceNow transformation programmes. Due to the nature of the projects, we are only able to progress with British Nationals eligible for SC clearance. Please note you will receive an automated response advising you that we have received your CV. Morgan Philips Group is a global talent solutions business that disrupts conventional thinking in executive search, recruitment and talent consulting. We operate in over 18 markets in Europe, North & South America, Asia, and the Middle East & Africa. We understand that the future is digital and social, so we embrace the latest technology, including video ads and CVs, as well as social recruiting. Our innovative services are tailored to the new world of work yet we do not lose sight of the fact that employees be they existing and potential are ultimately human beings. We are committed to ensuring that all job applicants are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
We are seeking an experienced ServiceNow Solution/Platform Architect to lead a strategic data architecture engagement within one of the UK's most high-profile public sector organisations. This role is focused on transforming the ServiceNow platform into a trusted enterprise service management capability by establishing a robust data architecture, strengthening CMDB and CSDM maturity, and enabling future platform capabilities including AI, automation, Identity and Access Management, IT Asset Management and Enterprise Service Management. Key Responsibilities You will be responsible for: ServiceNow Platform Architecture Define the target-state ServiceNow data architecture Develop architectural principles for future platform growth Establish data standards and architecture guardrails Align ServiceNow architecture with enterprise architecture principles Review ServiceNow Licensing capabilities to provide: Current vs Unused Readiness for modernisation ie, Licensing required CMDB and CSDM Assess current CMDB maturity Develop a roadmap aligned to ServiceNow CSDM Rationalise CI structures and relationships Improve service dependency visibility Data Architecture Identify authoritative data sources Map end-to-end data flows into ServiceNow Document transformation logic Define mastering rules Produce data lineage documentation Assess data readiness for future ServiceNow capabilities Data Governance Define governance models for ServiceNow data Establish Data Owner and Data Steward responsibilities Develop RACI models Introduce data quality monitoring Align with existing organisational governance frameworks Recommend retention and sovereignty approaches Platform Enablement Ensure the platform is architecturally ready for: Service Desk Modernisation Identity and Access Management integration AI Search Virtual Agents Workflow Automation ITOM ITAM Business Continuity Management Strategic Portfolio Management Enterprise Service Management expansion Stakeholder Leadership Engage senior business stakeholders, platform owner and process owners Present architecture recommendations to governance boards Provide strategic architectural guidance throughout delivery Must Have Skills We're looking for someone with proven experience in: ServiceNow ITSM CMDB Common Service Data Model (CSDM) ITOM Discovery Service Mapping ITAM Hardware Asset Management Software Asset Management IntegrationHub Flow Designer ServiceNow platform governance Architecture Enterprise Architecture Solution Architecture Data Architecture Platform Architecture Integration Architecture Data Data governance Data modelling Master data management Data quality frameworks Data lineage Metadata management Authoritative source identification Integration Experience working with: Identity and Access Management platforms Endpoint management tools Asset Management systems Enterprise integrations APIs ETL processes Experience Required Essential: Significant experience delivering enterprise-scale ServiceNow architecture Proven CMDB transformation and implementation experience Proven CSDM transformation and implementation experience Experience designing ServiceNow data architecture Experience leading consultations on ServiceNow platforms Public sector or highly regulated industry experience Excellent stakeholder management skills Experience developing governance frameworks ServiceNow Certified Technical Architect
Aug 17, 2026
Contractor
We are seeking an experienced ServiceNow Solution/Platform Architect to lead a strategic data architecture engagement within one of the UK's most high-profile public sector organisations. This role is focused on transforming the ServiceNow platform into a trusted enterprise service management capability by establishing a robust data architecture, strengthening CMDB and CSDM maturity, and enabling future platform capabilities including AI, automation, Identity and Access Management, IT Asset Management and Enterprise Service Management. Key Responsibilities You will be responsible for: ServiceNow Platform Architecture Define the target-state ServiceNow data architecture Develop architectural principles for future platform growth Establish data standards and architecture guardrails Align ServiceNow architecture with enterprise architecture principles Review ServiceNow Licensing capabilities to provide: Current vs Unused Readiness for modernisation ie, Licensing required CMDB and CSDM Assess current CMDB maturity Develop a roadmap aligned to ServiceNow CSDM Rationalise CI structures and relationships Improve service dependency visibility Data Architecture Identify authoritative data sources Map end-to-end data flows into ServiceNow Document transformation logic Define mastering rules Produce data lineage documentation Assess data readiness for future ServiceNow capabilities Data Governance Define governance models for ServiceNow data Establish Data Owner and Data Steward responsibilities Develop RACI models Introduce data quality monitoring Align with existing organisational governance frameworks Recommend retention and sovereignty approaches Platform Enablement Ensure the platform is architecturally ready for: Service Desk Modernisation Identity and Access Management integration AI Search Virtual Agents Workflow Automation ITOM ITAM Business Continuity Management Strategic Portfolio Management Enterprise Service Management expansion Stakeholder Leadership Engage senior business stakeholders, platform owner and process owners Present architecture recommendations to governance boards Provide strategic architectural guidance throughout delivery Must Have Skills We're looking for someone with proven experience in: ServiceNow ITSM CMDB Common Service Data Model (CSDM) ITOM Discovery Service Mapping ITAM Hardware Asset Management Software Asset Management IntegrationHub Flow Designer ServiceNow platform governance Architecture Enterprise Architecture Solution Architecture Data Architecture Platform Architecture Integration Architecture Data Data governance Data modelling Master data management Data quality frameworks Data lineage Metadata management Authoritative source identification Integration Experience working with: Identity and Access Management platforms Endpoint management tools Asset Management systems Enterprise integrations APIs ETL processes Experience Required Essential: Significant experience delivering enterprise-scale ServiceNow architecture Proven CMDB transformation and implementation experience Proven CSDM transformation and implementation experience Experience designing ServiceNow data architecture Experience leading consultations on ServiceNow platforms Public sector or highly regulated industry experience Excellent stakeholder management skills Experience developing governance frameworks ServiceNow Certified Technical Architect
ServiceNow Developer UK Wide | Flexible Working (1 day per week in one of their UK offices) SC Clearance Eligible British Nationals and eligible for UK Security Clearance (SC). £65-75,000 + Benefits + Career Progression I'm currently partnering with a leading UK technology and digital transformation consultancy that is rapidly growing their ServiceNow practice and are looking for an experienced ServiceNow Developer to deliver enterprise-scale transformation programmes across a range of industries. What You'll Do Lead the design, development and implementation of ServiceNow solutions. Work closely with architects, platform owners and stakeholders to deliver best-practice solutions. Develop integrations using IntegrationHub, REST/SOAP APIs and MID Servers. Conduct code reviews, technical assessments and platform optimisation. Mentor consultants and developers while contributing to practice growth and innovation. What You'll Bring Strong ServiceNow development and implementation experience. Expertise in one or more areas: ITSM, ITOM, ITAM, CSM, HRSD, SPM, SecOps or IRM. Strong knowledge of JavaScript, Glide API, Flow Designer, IntegrationHub, Service Portal, UI Builder and REST/SOAP APIs. Experience working in enterprise, managed service or consulting environments. Agile delivery experience and excellent stakeholder management skills. Desirable Discovery & Service Mapping Performance Analytics & Reporting Experience integrating with Microsoft 365, Azure, Active Directory, Jira or SAP Self-hosted or domain-separated ServiceNow environments Please note: Due to the nature of the projects, candidates must be British Nationals and eligible for UK Security Clearance (SC). Please note you will receive an automated response advising you that we have received your CV. Morgan Philips Group is a global talent solutions business that disrupts conventional thinking in executive search, recruitment and talent consulting. We operate in over 18 markets in Europe, North & South America, Asia, and the Middle East & Africa. We understand that the future is digital and social, so we embrace the latest technology, including video ads and CVs, as well as social recruiting. Our innovative services are tailored to the new world of work yet we do not lose sight of the fact that employees be they existing and potential are ultimately human beings. We are committed to ensuring that all job applicants are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
Aug 17, 2026
Full time
ServiceNow Developer UK Wide | Flexible Working (1 day per week in one of their UK offices) SC Clearance Eligible British Nationals and eligible for UK Security Clearance (SC). £65-75,000 + Benefits + Career Progression I'm currently partnering with a leading UK technology and digital transformation consultancy that is rapidly growing their ServiceNow practice and are looking for an experienced ServiceNow Developer to deliver enterprise-scale transformation programmes across a range of industries. What You'll Do Lead the design, development and implementation of ServiceNow solutions. Work closely with architects, platform owners and stakeholders to deliver best-practice solutions. Develop integrations using IntegrationHub, REST/SOAP APIs and MID Servers. Conduct code reviews, technical assessments and platform optimisation. Mentor consultants and developers while contributing to practice growth and innovation. What You'll Bring Strong ServiceNow development and implementation experience. Expertise in one or more areas: ITSM, ITOM, ITAM, CSM, HRSD, SPM, SecOps or IRM. Strong knowledge of JavaScript, Glide API, Flow Designer, IntegrationHub, Service Portal, UI Builder and REST/SOAP APIs. Experience working in enterprise, managed service or consulting environments. Agile delivery experience and excellent stakeholder management skills. Desirable Discovery & Service Mapping Performance Analytics & Reporting Experience integrating with Microsoft 365, Azure, Active Directory, Jira or SAP Self-hosted or domain-separated ServiceNow environments Please note: Due to the nature of the projects, candidates must be British Nationals and eligible for UK Security Clearance (SC). Please note you will receive an automated response advising you that we have received your CV. Morgan Philips Group is a global talent solutions business that disrupts conventional thinking in executive search, recruitment and talent consulting. We operate in over 18 markets in Europe, North & South America, Asia, and the Middle East & Africa. We understand that the future is digital and social, so we embrace the latest technology, including video ads and CVs, as well as social recruiting. Our innovative services are tailored to the new world of work yet we do not lose sight of the fact that employees be they existing and potential are ultimately human beings. We are committed to ensuring that all job applicants are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
ServiceNow Senior Solutions Architect UK Wide | Flexible Working (1 day per week in one of their UK offices) SC Clearance Eligible British Nationals and eligible for UK Security Clearance (SC). £85-110,000 Bonus + Benefits + Career Progression I'm currently partnering with a leading UK technology and digital transformation consultancy that is continuing to invest heavily in its high-performing ServiceNow practice. They are looking to appoint an experienced ServiceNow Senior Solutions Architect who can help shape the future of the practice, influence strategic technology decisions, and lead the design of complex enterprise-scale ServiceNow solutions. This is an opportunity to work on innovative programmes that push the boundaries of the ServiceNow platform while collaborating with some of the most experienced ServiceNow professionals in the UK. What You'll Do Lead the architecture and design of enterprise ServiceNow solutions Translate complex business requirements into scalable, secure and supportable platform designs Provide architectural leadership across the full project life cycle Design enterprise integrations using APIs, IntegrationHub and modern integration patterns Drive governance, standards and best practice across the platform Engage with senior business and technical stakeholders Support technical workshops, solution shaping and pre-sales activities What We're Looking For Proven experience as a ServiceNow Architect, Technical Architect, Principal Consultant or Lead Consultant Strong ServiceNow solution design and platform architecture expertise Experience across one or more major ServiceNow modules including ITSM, ITOM, CSM or HRSD Enterprise integration experience using APIs and IntegrationHub Strong stakeholder engagement and advisory skills Track record of delivering complex ServiceNow programmes within large enterprise environments Desirable ServiceNow CTA certification (or working towards CTA) ServiceNow CSA and/or CIS certifications ITIL v4 Foundation or higher Experience within regulated, secure or government environments Knowledge of Discovery, CMDB, Service Mapping and MID Servers Please note: Due to the nature of the projects, candidates must be British Nationals and eligible for UK Security Clearance (SC). Please note you will receive an automated response advising you that we have received your CV. Morgan Philips Group is a global talent solutions business that disrupts conventional thinking in executive search, recruitment and talent consulting. We operate in over 18 markets in Europe, North & South America, Asia, and the Middle East & Africa. We understand that the future is digital and social, so we embrace the latest technology, including video ads and CVs, as well as social recruiting. Our innovative services are tailored to the new world of work yet we do not lose sight of the fact that employees be they existing and potential are ultimately human beings. We are committed to ensuring that all job applicants are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
Aug 17, 2026
Full time
ServiceNow Senior Solutions Architect UK Wide | Flexible Working (1 day per week in one of their UK offices) SC Clearance Eligible British Nationals and eligible for UK Security Clearance (SC). £85-110,000 Bonus + Benefits + Career Progression I'm currently partnering with a leading UK technology and digital transformation consultancy that is continuing to invest heavily in its high-performing ServiceNow practice. They are looking to appoint an experienced ServiceNow Senior Solutions Architect who can help shape the future of the practice, influence strategic technology decisions, and lead the design of complex enterprise-scale ServiceNow solutions. This is an opportunity to work on innovative programmes that push the boundaries of the ServiceNow platform while collaborating with some of the most experienced ServiceNow professionals in the UK. What You'll Do Lead the architecture and design of enterprise ServiceNow solutions Translate complex business requirements into scalable, secure and supportable platform designs Provide architectural leadership across the full project life cycle Design enterprise integrations using APIs, IntegrationHub and modern integration patterns Drive governance, standards and best practice across the platform Engage with senior business and technical stakeholders Support technical workshops, solution shaping and pre-sales activities What We're Looking For Proven experience as a ServiceNow Architect, Technical Architect, Principal Consultant or Lead Consultant Strong ServiceNow solution design and platform architecture expertise Experience across one or more major ServiceNow modules including ITSM, ITOM, CSM or HRSD Enterprise integration experience using APIs and IntegrationHub Strong stakeholder engagement and advisory skills Track record of delivering complex ServiceNow programmes within large enterprise environments Desirable ServiceNow CTA certification (or working towards CTA) ServiceNow CSA and/or CIS certifications ITIL v4 Foundation or higher Experience within regulated, secure or government environments Knowledge of Discovery, CMDB, Service Mapping and MID Servers Please note: Due to the nature of the projects, candidates must be British Nationals and eligible for UK Security Clearance (SC). Please note you will receive an automated response advising you that we have received your CV. Morgan Philips Group is a global talent solutions business that disrupts conventional thinking in executive search, recruitment and talent consulting. We operate in over 18 markets in Europe, North & South America, Asia, and the Middle East & Africa. We understand that the future is digital and social, so we embrace the latest technology, including video ads and CVs, as well as social recruiting. Our innovative services are tailored to the new world of work yet we do not lose sight of the fact that employees be they existing and potential are ultimately human beings. We are committed to ensuring that all job applicants are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
Lead the architecture, design, and implementation of SailPoint IdentityIQ (IIQ) or SailPoint Identity Security Cloud (ISC) solutions across enterprise environments. Define and implement Identity Governance & Administration (IGA) capabilities including Joiner-Mover-Leaver (JML), access requests, certifications, segregation of duties (SoD), and policy management. Design end-to-end identity life cycle processes and integrate SailPoint with enterprise applications, directories, cloud platforms, HR systems, and ITSM tools such as ServiceNow. Develop target-state IAM architecture, security standards, design patterns, and implementation roadmaps aligned to business and compliance requirements. Lead application onboarding activities and design connector strategies using out-of-the-box and custom integrations (REST, SOAP, SCIM, JDBC, Active Directory, SAP, Salesforce, etc.). Provide technical leadership for custom workflows, rules, forms, reports, approval processes, provisioning, and role-based access control (RBAC) implementations. Conduct requirements workshops, assess IAM maturity, identify security gaps, and recommend SailPoint-based solutions to improve governance and compliance. Ensure SailPoint solutions comply with regulatory and security frameworks such as ISO 27001, SOX, GDPR, NIST, and industry-specific governance requirements. Support capacity planning, scalability, high availability, disaster recovery, and performance optimization of SailPoint platforms. Provide governance and technical oversight throughout project delivery, including design reviews, code reviews, solution assurance, and production readiness assessments. Mentor developers, engineers, and IAM analysts while acting as the technical escalation point for complex SailPoint issues and enhancements. Collaborate with security, infrastructure, cloud, audit, and business stakeholders to develop IAM roadmaps and support strategic identity transformation initiatives. Desired Skills and Experience level: 10 - 12 years' experience primarily around IAM background and strong Sailpoint experience covering below. SailPoint IdentityIQ and/or SailPoint Identity Security Cloud (ISC) IAM, IGA, JML, RBAC, ABAC REST, SOAP, SCIM APIs Active Directory, Azure AD/Entra ID, LDAP Java, BeanShell, PowerShell ServiceNow integration Cloud platforms (Azure, AWS, GCP) CyberArk, Okta, Ping, ForgeRock (desirable) Security and compliance frameworks (ISO 27001, NIST, SOX, GDPR)
Aug 17, 2026
Contractor
Lead the architecture, design, and implementation of SailPoint IdentityIQ (IIQ) or SailPoint Identity Security Cloud (ISC) solutions across enterprise environments. Define and implement Identity Governance & Administration (IGA) capabilities including Joiner-Mover-Leaver (JML), access requests, certifications, segregation of duties (SoD), and policy management. Design end-to-end identity life cycle processes and integrate SailPoint with enterprise applications, directories, cloud platforms, HR systems, and ITSM tools such as ServiceNow. Develop target-state IAM architecture, security standards, design patterns, and implementation roadmaps aligned to business and compliance requirements. Lead application onboarding activities and design connector strategies using out-of-the-box and custom integrations (REST, SOAP, SCIM, JDBC, Active Directory, SAP, Salesforce, etc.). Provide technical leadership for custom workflows, rules, forms, reports, approval processes, provisioning, and role-based access control (RBAC) implementations. Conduct requirements workshops, assess IAM maturity, identify security gaps, and recommend SailPoint-based solutions to improve governance and compliance. Ensure SailPoint solutions comply with regulatory and security frameworks such as ISO 27001, SOX, GDPR, NIST, and industry-specific governance requirements. Support capacity planning, scalability, high availability, disaster recovery, and performance optimization of SailPoint platforms. Provide governance and technical oversight throughout project delivery, including design reviews, code reviews, solution assurance, and production readiness assessments. Mentor developers, engineers, and IAM analysts while acting as the technical escalation point for complex SailPoint issues and enhancements. Collaborate with security, infrastructure, cloud, audit, and business stakeholders to develop IAM roadmaps and support strategic identity transformation initiatives. Desired Skills and Experience level: 10 - 12 years' experience primarily around IAM background and strong Sailpoint experience covering below. SailPoint IdentityIQ and/or SailPoint Identity Security Cloud (ISC) IAM, IGA, JML, RBAC, ABAC REST, SOAP, SCIM APIs Active Directory, Azure AD/Entra ID, LDAP Java, BeanShell, PowerShell ServiceNow integration Cloud platforms (Azure, AWS, GCP) CyberArk, Okta, Ping, ForgeRock (desirable) Security and compliance frameworks (ISO 27001, NIST, SOX, GDPR)
ServiceNow Senior Solutions Architect UK Wide Flexible Working (1 day per week in one of their UK offices) SC Clearance Eligible British Nationals and eligible for UK Security Clearance (SC). (phone number removed) Bonus + Benefits + Career Progression I'm currently partnering with a leading UK technology and digital transformation consultancy that is continuing to invest heavily in its high-performing ServiceNow practice. They are looking to appoint an experienced ServiceNow Senior Solutions Architect who can help shape the future of the practice, influence strategic technology decisions, and lead the design of complex enterprise-scale ServiceNow solutions. This is an opportunity to work on innovative programmes that push the boundaries of the ServiceNow platform while collaborating with some of the most experienced ServiceNow professionals in the UK. What You'll Do Lead the architecture and design of enterprise ServiceNow solutions Translate complex business requirements into scalable, secure and supportable platform designs Provide architectural leadership across the full project lifecycle Design enterprise integrations using APIs, IntegrationHub and modern integration patterns Drive governance, standards and best practice across the platform Engage with senior business and technical stakeholders Support technical workshops, solution shaping and pre-sales activities What We're Looking For Proven experience as a ServiceNow Architect, Technical Architect, Principal Consultant or Lead Consultant Strong ServiceNow solution design and platform architecture expertise Experience across one or more major ServiceNow modules including ITSM, ITOM, CSM or HRSD Enterprise integration experience using APIs and IntegrationHub Strong stakeholder engagement and advisory skills Track record of delivering complex ServiceNow programmes within large enterprise environments Desirable ServiceNow CTA certification (or working towards CTA) ServiceNow CSA and/or CIS certifications ITIL v4 Foundation or higher Experience within regulated, secure or government environments Knowledge of Discovery, CMDB, Service Mapping and MID Servers Please note: Due to the nature of the projects, candidates must be British Nationals and eligible for UK Security Clearance (SC). Please note you will receive an automated response advising you that we have received your CV. Morgan Philips Group is a global talent solutions business that disrupts conventional thinking in executive search, recruitment and talent consulting. We operate in over 18 markets in Europe, North & South America, Asia, and the Middle East & Africa. We understand that the future is digital and social, so we embrace the latest technology, including video ads and CVs, as well as social recruiting. Our innovative services are tailored to the new world of work yet we do not lose sight of the fact that employees be they existing and potential are ultimately human beings. We are committed to ensuring that all job applicants are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
Aug 16, 2026
Full time
ServiceNow Senior Solutions Architect UK Wide Flexible Working (1 day per week in one of their UK offices) SC Clearance Eligible British Nationals and eligible for UK Security Clearance (SC). (phone number removed) Bonus + Benefits + Career Progression I'm currently partnering with a leading UK technology and digital transformation consultancy that is continuing to invest heavily in its high-performing ServiceNow practice. They are looking to appoint an experienced ServiceNow Senior Solutions Architect who can help shape the future of the practice, influence strategic technology decisions, and lead the design of complex enterprise-scale ServiceNow solutions. This is an opportunity to work on innovative programmes that push the boundaries of the ServiceNow platform while collaborating with some of the most experienced ServiceNow professionals in the UK. What You'll Do Lead the architecture and design of enterprise ServiceNow solutions Translate complex business requirements into scalable, secure and supportable platform designs Provide architectural leadership across the full project lifecycle Design enterprise integrations using APIs, IntegrationHub and modern integration patterns Drive governance, standards and best practice across the platform Engage with senior business and technical stakeholders Support technical workshops, solution shaping and pre-sales activities What We're Looking For Proven experience as a ServiceNow Architect, Technical Architect, Principal Consultant or Lead Consultant Strong ServiceNow solution design and platform architecture expertise Experience across one or more major ServiceNow modules including ITSM, ITOM, CSM or HRSD Enterprise integration experience using APIs and IntegrationHub Strong stakeholder engagement and advisory skills Track record of delivering complex ServiceNow programmes within large enterprise environments Desirable ServiceNow CTA certification (or working towards CTA) ServiceNow CSA and/or CIS certifications ITIL v4 Foundation or higher Experience within regulated, secure or government environments Knowledge of Discovery, CMDB, Service Mapping and MID Servers Please note: Due to the nature of the projects, candidates must be British Nationals and eligible for UK Security Clearance (SC). Please note you will receive an automated response advising you that we have received your CV. Morgan Philips Group is a global talent solutions business that disrupts conventional thinking in executive search, recruitment and talent consulting. We operate in over 18 markets in Europe, North & South America, Asia, and the Middle East & Africa. We understand that the future is digital and social, so we embrace the latest technology, including video ads and CVs, as well as social recruiting. Our innovative services are tailored to the new world of work yet we do not lose sight of the fact that employees be they existing and potential are ultimately human beings. We are committed to ensuring that all job applicants are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
ServiceNow Developer UK Wide Flexible Working (1 day per week in one of their UK offices) SC Clearance Eligible British Nationals and eligible for UK Security Clearance (SC). 65-75,000 + Benefits + Career Progression I'm currently partnering with a leading UK technology and digital transformation consultancy that is rapidly growing their ServiceNow practice and are looking for an experienced ServiceNow Developer to deliver enterprise-scale transformation programmes across a range of industries. What You'll Do Lead the design, development and implementation of ServiceNow solutions. Work closely with architects, platform owners and stakeholders to deliver best-practice solutions. Develop integrations using IntegrationHub, REST/SOAP APIs and MID Servers. Conduct code reviews, technical assessments and platform optimisation. Mentor consultants and developers while contributing to practice growth and innovation. What You'll Bring Strong ServiceNow development and implementation experience. Expertise in one or more areas: ITSM, ITOM, ITAM, CSM, HRSD, SPM, SecOps or IRM. Strong knowledge of JavaScript, Glide API, Flow Designer, IntegrationHub, Service Portal, UI Builder and REST/SOAP APIs. Experience working in enterprise, managed service or consulting environments. Agile delivery experience and excellent stakeholder management skills. Desirable Discovery & Service Mapping Performance Analytics & Reporting Experience integrating with Microsoft 365, Azure, Active Directory, Jira or SAP Self-hosted or domain-separated ServiceNow environments Please note: Due to the nature of the projects, candidates must be British Nationals and eligible for UK Security Clearance (SC). Please note you will receive an automated response advising you that we have received your CV. Morgan Philips Group is a global talent solutions business that disrupts conventional thinking in executive search, recruitment and talent consulting. We operate in over 18 markets in Europe, North & South America, Asia, and the Middle East & Africa. We understand that the future is digital and social, so we embrace the latest technology, including video ads and CVs, as well as social recruiting. Our innovative services are tailored to the new world of work yet we do not lose sight of the fact that employees be they existing and potential are ultimately human beings. We are committed to ensuring that all job applicants are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
Aug 16, 2026
Full time
ServiceNow Developer UK Wide Flexible Working (1 day per week in one of their UK offices) SC Clearance Eligible British Nationals and eligible for UK Security Clearance (SC). 65-75,000 + Benefits + Career Progression I'm currently partnering with a leading UK technology and digital transformation consultancy that is rapidly growing their ServiceNow practice and are looking for an experienced ServiceNow Developer to deliver enterprise-scale transformation programmes across a range of industries. What You'll Do Lead the design, development and implementation of ServiceNow solutions. Work closely with architects, platform owners and stakeholders to deliver best-practice solutions. Develop integrations using IntegrationHub, REST/SOAP APIs and MID Servers. Conduct code reviews, technical assessments and platform optimisation. Mentor consultants and developers while contributing to practice growth and innovation. What You'll Bring Strong ServiceNow development and implementation experience. Expertise in one or more areas: ITSM, ITOM, ITAM, CSM, HRSD, SPM, SecOps or IRM. Strong knowledge of JavaScript, Glide API, Flow Designer, IntegrationHub, Service Portal, UI Builder and REST/SOAP APIs. Experience working in enterprise, managed service or consulting environments. Agile delivery experience and excellent stakeholder management skills. Desirable Discovery & Service Mapping Performance Analytics & Reporting Experience integrating with Microsoft 365, Azure, Active Directory, Jira or SAP Self-hosted or domain-separated ServiceNow environments Please note: Due to the nature of the projects, candidates must be British Nationals and eligible for UK Security Clearance (SC). Please note you will receive an automated response advising you that we have received your CV. Morgan Philips Group is a global talent solutions business that disrupts conventional thinking in executive search, recruitment and talent consulting. We operate in over 18 markets in Europe, North & South America, Asia, and the Middle East & Africa. We understand that the future is digital and social, so we embrace the latest technology, including video ads and CVs, as well as social recruiting. Our innovative services are tailored to the new world of work yet we do not lose sight of the fact that employees be they existing and potential are ultimately human beings. We are committed to ensuring that all job applicants are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
ServiceNow Technical Architect (Manager / Associate Manager) Location: London, Manchester or Edinburgh Level: Manager & Associate Manager Salary: Competitive, dependent on experience Eligibility note: Satisfactory security clearance is desirable, or the ability to obtain clearance is required for this role click apply for full job details
Aug 15, 2026
Full time
ServiceNow Technical Architect (Manager / Associate Manager) Location: London, Manchester or Edinburgh Level: Manager & Associate Manager Salary: Competitive, dependent on experience Eligibility note: Satisfactory security clearance is desirable, or the ability to obtain clearance is required for this role click apply for full job details
