FACILITIES MANAGEMENT SCHEDULER / COORDINATOR Location: Leeds City Centre Salary: 30,000 per annum Bonus: Annual company bonus Working Pattern: Office-based Sector: Facilities Management THE ROLE We are looking for an organised and proactive Facilities Management Scheduler to join a busy team based in Leeds City Centre. This is a fast-paced role working across one large facilities management contract, where you will be responsible for coordinating and scheduling a wide range of planned and reactive works. You will act as a key point of contact between the client, contractors and internal teams, ensuring works are scheduled efficiently, communicated clearly and completed within the required timescales. The role would suit someone who has previous experience within Facilities Management, scheduling, planning or contract coordination and who is comfortable working in a busy environment where priorities can change quickly. KEY RESPONSIBILITIES Scheduling and coordinating planned and reactive facilities works. Managing contractor attendance and ensuring jobs are allocated efficiently. Coordinating works across multiple service areas including roller shutters, fire safety, water systems, electrical works, remedial works and general building services. Acting as the main point of contact for the client regarding ongoing works and scheduling. Liaising with engineers, contractors and internal teams to ensure appointments are arranged and works are completed. Monitoring outstanding jobs and following up contractors where required. Managing changing priorities and urgent or reactive requests. Ensuring works are scheduled within agreed SLAs and timescales. Keeping systems and records fully up to date. Providing regular updates to the client on progress, outstanding works and upcoming activity. Identifying scheduling issues or potential delays and taking action to resolve them. Supporting the wider facilities management team with planning and coordination. Building strong working relationships with clients, contractors and engineers. ABOUT YOU We are looking for someone who has previous experience within Facilities Management, FM coordination, scheduling or planning. You will be highly organised and able to manage multiple jobs simultaneously, with excellent communication skills and the ability to work effectively under pressure. You will be confident communicating with clients, contractors and engineers and comfortable chasing outstanding works and managing changing priorities. Strong administration and IT skills are essential, along with excellent attention to detail and a proactive approach. The ideal candidate will have experience coordinating hard FM, maintenance, compliance or building services, although candidates with strong scheduling or coordination experience within a similar environment will also be considered. WHAT'S ON OFFER 30,000 salary. Annual company bonus. Leeds City Centre office. Opportunity to work on one large, high-profile FM contract. Varied role covering multiple facilities disciplines. Fast-paced and commercially focused environment. Opportunity to develop your career within Facilities Management. THE IDEAL BACKGROUND This role could suit someone currently working as a Facilities Coordinator, Facilities Scheduler, FM Coordinator, Facilities Planner, Maintenance Scheduler, Helpdesk Coordinator, Contract Coordinator or FM Administrator.
Aug 19, 2026
Full time
FACILITIES MANAGEMENT SCHEDULER / COORDINATOR Location: Leeds City Centre Salary: 30,000 per annum Bonus: Annual company bonus Working Pattern: Office-based Sector: Facilities Management THE ROLE We are looking for an organised and proactive Facilities Management Scheduler to join a busy team based in Leeds City Centre. This is a fast-paced role working across one large facilities management contract, where you will be responsible for coordinating and scheduling a wide range of planned and reactive works. You will act as a key point of contact between the client, contractors and internal teams, ensuring works are scheduled efficiently, communicated clearly and completed within the required timescales. The role would suit someone who has previous experience within Facilities Management, scheduling, planning or contract coordination and who is comfortable working in a busy environment where priorities can change quickly. KEY RESPONSIBILITIES Scheduling and coordinating planned and reactive facilities works. Managing contractor attendance and ensuring jobs are allocated efficiently. Coordinating works across multiple service areas including roller shutters, fire safety, water systems, electrical works, remedial works and general building services. Acting as the main point of contact for the client regarding ongoing works and scheduling. Liaising with engineers, contractors and internal teams to ensure appointments are arranged and works are completed. Monitoring outstanding jobs and following up contractors where required. Managing changing priorities and urgent or reactive requests. Ensuring works are scheduled within agreed SLAs and timescales. Keeping systems and records fully up to date. Providing regular updates to the client on progress, outstanding works and upcoming activity. Identifying scheduling issues or potential delays and taking action to resolve them. Supporting the wider facilities management team with planning and coordination. Building strong working relationships with clients, contractors and engineers. ABOUT YOU We are looking for someone who has previous experience within Facilities Management, FM coordination, scheduling or planning. You will be highly organised and able to manage multiple jobs simultaneously, with excellent communication skills and the ability to work effectively under pressure. You will be confident communicating with clients, contractors and engineers and comfortable chasing outstanding works and managing changing priorities. Strong administration and IT skills are essential, along with excellent attention to detail and a proactive approach. The ideal candidate will have experience coordinating hard FM, maintenance, compliance or building services, although candidates with strong scheduling or coordination experience within a similar environment will also be considered. WHAT'S ON OFFER 30,000 salary. Annual company bonus. Leeds City Centre office. Opportunity to work on one large, high-profile FM contract. Varied role covering multiple facilities disciplines. Fast-paced and commercially focused environment. Opportunity to develop your career within Facilities Management. THE IDEAL BACKGROUND This role could suit someone currently working as a Facilities Coordinator, Facilities Scheduler, FM Coordinator, Facilities Planner, Maintenance Scheduler, Helpdesk Coordinator, Contract Coordinator or FM Administrator.
Service Administrator Location: Leatherhead Salary: Competitive (DOE) Hours: Monday to Friday, 8:30am to 5:00pm Overview We are seeking an organised and customer-focused Service Administrator to join a busy service operations team. This role is responsible for coordinating engineers, scheduling maintenance works, managing service requests, and ensuring jobs are completed efficiently from initial booking through to invoicing. The successful candidate will be a strong communicator with experience working in a fast-paced service environment. A key requirement is proven experience coordinating and scheduling engineers and acting as a central point of contact between clients, suppliers, contractors, and field-based technical teams. Key Responsibilities Coordinate and schedule reactive and planned maintenance work for engineers. Manage engineer diaries and ensure service levels are maintained. Monitor planned preventative maintenance (PPM) schedules and ensure works are completed on time. Act as the first point of contact for incoming calls from customers, suppliers, contractors, and engineers. Arrange site access for engineers and subcontractors. Order parts and materials as required. Process purchase invoices and assist with job completion and invoicing. Provide regular updates to customers on job progress and completion status. Produce reports, maintain databases, and support administrative processes. Verify engineer timesheets and expenses where required. Maintain accurate records, filing systems, and service documentation. Essential Skills & Experience Previous experience coordinating, scheduling, or dispatching engineers is essential. Experience working within a service desk, helpdesk, facilities management, engineering, maintenance, or similar operational environment. Strong customer service and communication skills. Comfortable liaising with customers, suppliers, contractors, and mobile engineering teams. Excellent organisational skills and ability to prioritise a high volume of work. Good working knowledge of Microsoft Office, including Excel and Outlook. Strong attention to detail and administrative skills. Professional telephone manner and excellent written and verbal English. Desirable Experience using CAFM, helpdesk, scheduling, or workforce management systems. PowerPoint knowledge would be advantageous. Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Aug 19, 2026
Full time
Service Administrator Location: Leatherhead Salary: Competitive (DOE) Hours: Monday to Friday, 8:30am to 5:00pm Overview We are seeking an organised and customer-focused Service Administrator to join a busy service operations team. This role is responsible for coordinating engineers, scheduling maintenance works, managing service requests, and ensuring jobs are completed efficiently from initial booking through to invoicing. The successful candidate will be a strong communicator with experience working in a fast-paced service environment. A key requirement is proven experience coordinating and scheduling engineers and acting as a central point of contact between clients, suppliers, contractors, and field-based technical teams. Key Responsibilities Coordinate and schedule reactive and planned maintenance work for engineers. Manage engineer diaries and ensure service levels are maintained. Monitor planned preventative maintenance (PPM) schedules and ensure works are completed on time. Act as the first point of contact for incoming calls from customers, suppliers, contractors, and engineers. Arrange site access for engineers and subcontractors. Order parts and materials as required. Process purchase invoices and assist with job completion and invoicing. Provide regular updates to customers on job progress and completion status. Produce reports, maintain databases, and support administrative processes. Verify engineer timesheets and expenses where required. Maintain accurate records, filing systems, and service documentation. Essential Skills & Experience Previous experience coordinating, scheduling, or dispatching engineers is essential. Experience working within a service desk, helpdesk, facilities management, engineering, maintenance, or similar operational environment. Strong customer service and communication skills. Comfortable liaising with customers, suppliers, contractors, and mobile engineering teams. Excellent organisational skills and ability to prioritise a high volume of work. Good working knowledge of Microsoft Office, including Excel and Outlook. Strong attention to detail and administrative skills. Professional telephone manner and excellent written and verbal English. Desirable Experience using CAFM, helpdesk, scheduling, or workforce management systems. PowerPoint knowledge would be advantageous. Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Office Angels are currently recruiting for a Helpdesk Administrator for our client based in Bracknell. Role: Helpdesk Administrator Location: Bracknell - Office Based Salary: 25,000 - 26,000 Our client is seeking a Helpdesk Administrator to join their team. As a Helpdesk Administrator, you will play a vital role in providing first-line helpdesk support and being the primary point of contact for facilities management requirements and administration. Key Responsibilities: Be the friendly and professional point of contact for operational colleagues, addressing their queries and concerns. Handle incoming and outgoing calls efficiently and effectively. Complete various administrative tasks on the state-of-the-art CAFM(Computer Aided Facilities Management) system including assigning contract colleagues and sub-contractors to service requirement tasks, generating purchase orders, and updating general admin information. Liaise with maintenance staff and subcontractors, ensuring timely response and resolution of service desk requirements. Work closely with the Head of Maintenance and Head of Property Help Desk to enhance service quality and reporting processes. Monitor and maintain accurate data in the CAFM system related to helpdesk work orders, ensuring proper assignment, prioritisation, and categorisation in line with cost codes. Monitor and complete work orders for any remedial actions, both in-house and contractor-related. The Ideal Candidate: Exceptional customer service and administration skills Excellent communication skills, both written and verbal Exemplary attention to detail and the ability to work accurately A self-motivated, enthusiastic, and professional individual The ability to work well under pressure and handle challenging situations Strong decision-making skills and the ability to take ownership and resolve problems independently Note: Only shortlisted candidates will be contacted. Your application will be handled with strict confidentiality. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Aug 18, 2026
Full time
Office Angels are currently recruiting for a Helpdesk Administrator for our client based in Bracknell. Role: Helpdesk Administrator Location: Bracknell - Office Based Salary: 25,000 - 26,000 Our client is seeking a Helpdesk Administrator to join their team. As a Helpdesk Administrator, you will play a vital role in providing first-line helpdesk support and being the primary point of contact for facilities management requirements and administration. Key Responsibilities: Be the friendly and professional point of contact for operational colleagues, addressing their queries and concerns. Handle incoming and outgoing calls efficiently and effectively. Complete various administrative tasks on the state-of-the-art CAFM(Computer Aided Facilities Management) system including assigning contract colleagues and sub-contractors to service requirement tasks, generating purchase orders, and updating general admin information. Liaise with maintenance staff and subcontractors, ensuring timely response and resolution of service desk requirements. Work closely with the Head of Maintenance and Head of Property Help Desk to enhance service quality and reporting processes. Monitor and maintain accurate data in the CAFM system related to helpdesk work orders, ensuring proper assignment, prioritisation, and categorisation in line with cost codes. Monitor and complete work orders for any remedial actions, both in-house and contractor-related. The Ideal Candidate: Exceptional customer service and administration skills Excellent communication skills, both written and verbal Exemplary attention to detail and the ability to work accurately A self-motivated, enthusiastic, and professional individual The ability to work well under pressure and handle challenging situations Strong decision-making skills and the ability to take ownership and resolve problems independently Note: Only shortlisted candidates will be contacted. Your application will be handled with strict confidentiality. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Hexagon Group are delighted to be partnering with a highly respected real estate investment company in their search for a Facilities Administrator to join their established Property Management team. This is an excellent opportunity for an organised and detail-oriented facilities professional to join a business renowned for the quality of its property portfolio and its commitment to operational excellence. In return, you will receive a salary of up to 50,000, an excellent benefits package and the opportunity to develop your career within a highly regarded property business. This role will be heavily focused on the management and administration of the CAFM (Vantify) system, making it ideal for someone who has previous experience using CAFM platforms within a commercial property or facilities management environment. Acting as a central point of coordination, you will ensure planned and reactive maintenance activities are accurately recorded, asset data is maintained to the highest standard, and statutory compliance records remain up to date. You will also produce operational reports, monitor outstanding maintenance and compliance actions, and work closely with Building Managers, contractors and internal stakeholders to ensure service delivery remains efficient across the portfolio. Alongside managing the CAFM system, you will support the wider Facilities Management team with contractor administration, document control, compliance tracking, invoice processing and reporting. You will play an important role in maintaining accurate records, supporting audits and ensuring that maintenance and compliance activities are completed within agreed timescales. Your ability to build strong working relationships with both internal teams and external service partners will be key to your success in the position. The successful candidate will have previous experience in a facilities administration, helpdesk management, or property management administration role, with strong working knowledge of CAFM systems (ideally, Vantify) and an excellent understanding of planned preventative maintenance, reactive maintenance and statutory compliance processes. You will possess exceptional organisational skills, a high level of attention to detail and be confident using Microsoft Excel and other Microsoft Office applications to produce reports and analyse data.
Aug 18, 2026
Full time
Hexagon Group are delighted to be partnering with a highly respected real estate investment company in their search for a Facilities Administrator to join their established Property Management team. This is an excellent opportunity for an organised and detail-oriented facilities professional to join a business renowned for the quality of its property portfolio and its commitment to operational excellence. In return, you will receive a salary of up to 50,000, an excellent benefits package and the opportunity to develop your career within a highly regarded property business. This role will be heavily focused on the management and administration of the CAFM (Vantify) system, making it ideal for someone who has previous experience using CAFM platforms within a commercial property or facilities management environment. Acting as a central point of coordination, you will ensure planned and reactive maintenance activities are accurately recorded, asset data is maintained to the highest standard, and statutory compliance records remain up to date. You will also produce operational reports, monitor outstanding maintenance and compliance actions, and work closely with Building Managers, contractors and internal stakeholders to ensure service delivery remains efficient across the portfolio. Alongside managing the CAFM system, you will support the wider Facilities Management team with contractor administration, document control, compliance tracking, invoice processing and reporting. You will play an important role in maintaining accurate records, supporting audits and ensuring that maintenance and compliance activities are completed within agreed timescales. Your ability to build strong working relationships with both internal teams and external service partners will be key to your success in the position. The successful candidate will have previous experience in a facilities administration, helpdesk management, or property management administration role, with strong working knowledge of CAFM systems (ideally, Vantify) and an excellent understanding of planned preventative maintenance, reactive maintenance and statutory compliance processes. You will possess exceptional organisational skills, a high level of attention to detail and be confident using Microsoft Excel and other Microsoft Office applications to produce reports and analyse data.
Helpdesk Administrator Location: Bracknell Salary: £14.50 per hour, temp to perm (£30k salary) Hours: Full Time, Monday - Friday We're recruiting on behalf of a leading Facilities Management provider for an experienced Helpdesk Administrator to join their busy operations team. This is an excellent opportunity for someone with strong administration and customer service skills who enjoys working in a fast-paced environment, supporting both clients and operational teams. You'll act as the first point of contact for maintenance requests, coordinating engineers and subcontractors, managing service requests, and ensuring high levels of customer service are delivered at all times. Key Responsibilities Act as the first point of contact for all facilities management enquiries via phone and email. Log reactive maintenance requests onto the CAFM system and ensure accurate records are maintained. Monitor and manage service requests through to completion, providing regular updates to customers. Coordinate engineers and subcontractors to ensure works are scheduled and completed within agreed service levels. Chase progress updates from operational teams and contractors where required. Escalate recurring issues or service concerns to management. Maintain excellent communication with clients throughout the lifecycle of each job. Manage work orders and ensure all associated documentation is accurate and up to date. Support statutory compliance across multiple sites by maintaining compliance records and documentation. Assist with contractor onboarding, inductions and permit-to-work administration. Provide general administrative support to the operational management team. Produce reports and compliance documentation as required. Support internal and external audits by ensuring records are accurate and readily available. Promote safe working practices and support Health & Safety compliance across the contract. Work closely with both Hard and Soft FM teams to coordinate planned maintenance visits and reactive works. About You We're looking for someone who is organised, proactive and enjoys working in a customer-focused environment. Essential Previous experience within a Helpdesk, Customer Service or Administration role. Experience working within Facilities Management, Building Services or a similar environment. Strong communication and customer service skills. Excellent organisational skills with the ability to prioritise a busy workload. Good attention to detail and accuracy. Confident using Microsoft Office applications. Ability to work independently as well as part of a team. Experience using CAFM systems or similar maintenance management software. Desirable Previous experience supporting compliance administration. Knowledge of planned preventative maintenance (PPM) and reactive maintenance processes. Experience coordinating subcontractors or engineers. Relevant administration or business qualifications. What's on Offer Competitive salary Company benefits package Ongoing training and development Opportunity to join a well-established Facilities Management business Supportive team environment with opportunities for progression If you're an organised administrator with experience in Facilities Management or a busy helpdesk environment, we'd love to hear from you.
Aug 18, 2026
Full time
Helpdesk Administrator Location: Bracknell Salary: £14.50 per hour, temp to perm (£30k salary) Hours: Full Time, Monday - Friday We're recruiting on behalf of a leading Facilities Management provider for an experienced Helpdesk Administrator to join their busy operations team. This is an excellent opportunity for someone with strong administration and customer service skills who enjoys working in a fast-paced environment, supporting both clients and operational teams. You'll act as the first point of contact for maintenance requests, coordinating engineers and subcontractors, managing service requests, and ensuring high levels of customer service are delivered at all times. Key Responsibilities Act as the first point of contact for all facilities management enquiries via phone and email. Log reactive maintenance requests onto the CAFM system and ensure accurate records are maintained. Monitor and manage service requests through to completion, providing regular updates to customers. Coordinate engineers and subcontractors to ensure works are scheduled and completed within agreed service levels. Chase progress updates from operational teams and contractors where required. Escalate recurring issues or service concerns to management. Maintain excellent communication with clients throughout the lifecycle of each job. Manage work orders and ensure all associated documentation is accurate and up to date. Support statutory compliance across multiple sites by maintaining compliance records and documentation. Assist with contractor onboarding, inductions and permit-to-work administration. Provide general administrative support to the operational management team. Produce reports and compliance documentation as required. Support internal and external audits by ensuring records are accurate and readily available. Promote safe working practices and support Health & Safety compliance across the contract. Work closely with both Hard and Soft FM teams to coordinate planned maintenance visits and reactive works. About You We're looking for someone who is organised, proactive and enjoys working in a customer-focused environment. Essential Previous experience within a Helpdesk, Customer Service or Administration role. Experience working within Facilities Management, Building Services or a similar environment. Strong communication and customer service skills. Excellent organisational skills with the ability to prioritise a busy workload. Good attention to detail and accuracy. Confident using Microsoft Office applications. Ability to work independently as well as part of a team. Experience using CAFM systems or similar maintenance management software. Desirable Previous experience supporting compliance administration. Knowledge of planned preventative maintenance (PPM) and reactive maintenance processes. Experience coordinating subcontractors or engineers. Relevant administration or business qualifications. What's on Offer Competitive salary Company benefits package Ongoing training and development Opportunity to join a well-established Facilities Management business Supportive team environment with opportunities for progression If you're an organised administrator with experience in Facilities Management or a busy helpdesk environment, we'd love to hear from you.
We now have an exciting opportunity for a Lead Contract Support Administrator to join our hard facilities repairs and maintenance team at Blackberry Hill Hospital in Bristol. Rydon has established a strong reputation for the quality within our maintenance division with a particular focus on NHS Hard Facilities Management - consisting of responsive repairs as well as planned/preventative maintenance. We look after more than 250 buildings on behalf of 20 NHS Trusts on a planned and responsive repairs and small works projects basis. We provide maintenance services to acute (hospital's), mental health trusts, ambulance and primary care trusts. Job Purpose As Lead Contract Support you will be supporting our hard facilities maintenance contract at Blackberry Hill Hospital with day to day administration functions. You will take responsibility in monitoring tasks to completion and ensuring that all required compliance documentation is held within our repairs system (Planet FM). The successful candidate will liaise with sub-contractors, our contact centre team, engineers and service managers as required to ensure all contractually required work is complete, and recorded correctly. Key responsibilities will include:- Carryout regular monitoring of PPM (planned preventative maintenance) tasks to ensure that they are completed in line with timescales Monitor defects identified through PPM tasks to ensure remedial works are closed out in a timely manner. Monitor the statutory compliance tracker for the contract ensuring that all inspections are planned and any follow on reactive works are closed out promptly in line with our standard procedures. Ensuring that contract paperwork has been completed and stored correctly. Processing of subcontractor and operative work orders. Ensure all sub-contractors documentation (Risk Assessment & Method Statements) are received prior to attending site and evaluated by relevant person. Set up sub-contractor performance review meetings in line with the agreed annual programme and ensure that all sub-contractor documentation is updated and loaded on to our web portal. Generate helpdesk reports from Planet FM as required for each site for audits, client reporting and health and safety reporting Filing of all statutory compliance reports and certificates. Monitor the contracts training matrix and liaising with L&D/ H&S department and Contract/Service Managers to ensure training is completed and our files are updated. Line Management of two Co-ordinators by providing direction, managing performance and providing support. What we can offer you Competitive Salary 25 days holiday, which can be increased to 30 days with our holiday purchase scheme. Pension Scheme: 4% contributory. Life Assurance and Income Protection. Health Cash Plan: helping you spread the cost of essential healthcare 24/7 EAP Service: free advice, counselling and support for you and your family whenever you need it. Wellbeing and mental health champions readily available at work. Access to an employee discount scheme which includes a wide-range of special offers and discounts on insurances, lifestyle goods and services. Flexible benefits for you to choose from including Critical Illness, DenPlan and Cycle to work schemes. Employee Referral Scheme: recommend a personal connection to us and claim a cash reward for their successful hire. Full training, ongoing coaching and support Opportunities for you to progress your career within the business This is a full time permanent position. Working hours are Monday to Friday 8am to 5pm. Experience Required The successful candidate will demonstrate previous experience of working in an administration position for a maintenance company and be familiar with statutory compliance administration. It would be an advantage for this experience to have been gained within a company providing a repairs and maintenance service to the NHS, however this is not essential. You will have excellent customer service skills (including good telephone and written communication skills), strong Microsoft Office skills including the use of Outlook, Word and Excel and also be familiar with CAFM systems. You will have strong administration experience, used to multi-tasking and prioritising your work with minimum supervision. Previous line management experience would also be an advantage. If this sounds like you then, we'd strongly encourage you to apply. Additional Information As a well established, progressive company we are committed to attracting and retaining individuals by offering an excellent benefits package that includes a wide range of core and voluntary benefits. Rydon is an equal opportunities employer and promotes diversity in employment. Successful candidates will be selected solely on their ability to carry out the duties of the post. To apply online, please use the 'apply for this job link' at the top of this page to be redirected to our careers page to complete your application.
Aug 18, 2026
Full time
We now have an exciting opportunity for a Lead Contract Support Administrator to join our hard facilities repairs and maintenance team at Blackberry Hill Hospital in Bristol. Rydon has established a strong reputation for the quality within our maintenance division with a particular focus on NHS Hard Facilities Management - consisting of responsive repairs as well as planned/preventative maintenance. We look after more than 250 buildings on behalf of 20 NHS Trusts on a planned and responsive repairs and small works projects basis. We provide maintenance services to acute (hospital's), mental health trusts, ambulance and primary care trusts. Job Purpose As Lead Contract Support you will be supporting our hard facilities maintenance contract at Blackberry Hill Hospital with day to day administration functions. You will take responsibility in monitoring tasks to completion and ensuring that all required compliance documentation is held within our repairs system (Planet FM). The successful candidate will liaise with sub-contractors, our contact centre team, engineers and service managers as required to ensure all contractually required work is complete, and recorded correctly. Key responsibilities will include:- Carryout regular monitoring of PPM (planned preventative maintenance) tasks to ensure that they are completed in line with timescales Monitor defects identified through PPM tasks to ensure remedial works are closed out in a timely manner. Monitor the statutory compliance tracker for the contract ensuring that all inspections are planned and any follow on reactive works are closed out promptly in line with our standard procedures. Ensuring that contract paperwork has been completed and stored correctly. Processing of subcontractor and operative work orders. Ensure all sub-contractors documentation (Risk Assessment & Method Statements) are received prior to attending site and evaluated by relevant person. Set up sub-contractor performance review meetings in line with the agreed annual programme and ensure that all sub-contractor documentation is updated and loaded on to our web portal. Generate helpdesk reports from Planet FM as required for each site for audits, client reporting and health and safety reporting Filing of all statutory compliance reports and certificates. Monitor the contracts training matrix and liaising with L&D/ H&S department and Contract/Service Managers to ensure training is completed and our files are updated. Line Management of two Co-ordinators by providing direction, managing performance and providing support. What we can offer you Competitive Salary 25 days holiday, which can be increased to 30 days with our holiday purchase scheme. Pension Scheme: 4% contributory. Life Assurance and Income Protection. Health Cash Plan: helping you spread the cost of essential healthcare 24/7 EAP Service: free advice, counselling and support for you and your family whenever you need it. Wellbeing and mental health champions readily available at work. Access to an employee discount scheme which includes a wide-range of special offers and discounts on insurances, lifestyle goods and services. Flexible benefits for you to choose from including Critical Illness, DenPlan and Cycle to work schemes. Employee Referral Scheme: recommend a personal connection to us and claim a cash reward for their successful hire. Full training, ongoing coaching and support Opportunities for you to progress your career within the business This is a full time permanent position. Working hours are Monday to Friday 8am to 5pm. Experience Required The successful candidate will demonstrate previous experience of working in an administration position for a maintenance company and be familiar with statutory compliance administration. It would be an advantage for this experience to have been gained within a company providing a repairs and maintenance service to the NHS, however this is not essential. You will have excellent customer service skills (including good telephone and written communication skills), strong Microsoft Office skills including the use of Outlook, Word and Excel and also be familiar with CAFM systems. You will have strong administration experience, used to multi-tasking and prioritising your work with minimum supervision. Previous line management experience would also be an advantage. If this sounds like you then, we'd strongly encourage you to apply. Additional Information As a well established, progressive company we are committed to attracting and retaining individuals by offering an excellent benefits package that includes a wide range of core and voluntary benefits. Rydon is an equal opportunities employer and promotes diversity in employment. Successful candidates will be selected solely on their ability to carry out the duties of the post. To apply online, please use the 'apply for this job link' at the top of this page to be redirected to our careers page to complete your application.
Property & Development Administrator Part time 15 hours per week Monday, Tuesday & Wednesday Salary £10,275 per annum (£(phone number removed) FTE) Location: Greenfields House, CV4 8JH The Camping and Caravanning Club is the world's oldest and largest Club for all forms of camping, and our aim is to help people enjoy the simple pleasures that camping can bring. It's an exciting time to join the organisation and be a part of our continued growth. We are recruiting for a Property & Development Administrator within our Property & Development department. This is a fantastic opportunity for someone who thrives in a fast-paced environment and enjoys providing high-quality administrative support to a busy team. Daily duties and responsibilities will include: Coordinating the Helpdesk function within the Club's Computer Aided Facility Management (CAFM) system. Managing and coordinating repair requests, ensuring all stakeholders are kept informed of progress and completion. Raising and processing procurement forms and purchase orders, ensuring the correct approvals and supporting documentation are in place. Maintaining accurate and compliant supplier records and campsite network databases. Processing all correspondence and administration relating to the Facilities Team, including raising planned preventative maintenance (PPM) and compliance orders, and processing associated certificates and invoices. Accurately inputting, maintaining, and reporting on Property & Development data. Processing rates, council tax invoices, and coding invoices accurately. Managing monthly utility meter readings from the campsite network. We are looking for the following in applications: Experience of working within an administrative support role Experience of dealing with remote team members and contractors Able to prioritise time and tasks while meeting agreed deadlines Possess excellent organisational skills and strong attention to detail. Be confident working with databases and Microsoft Office applications. Have strong communication and customer service skills. Be able to manage multiple priorities and work effectively in a busy team environment. Demonstrate a proactive and positive approach to problem-solving. Why Join Us? The Camping and Caravanning Club is a fantastic place to work, with a supportive and dedicated team. We've been helping people enjoy the great outdoors for over 120 years. We believe in rewarding our people for their hard work, so we have a great mix of benefits and opportunities, to give you the recognition you deserve: Benefits include 28 days annual leave plus bank holidays and holiday purchase scheme, 10% pension (5% / 5%), 3 x salary life assurance, an employee assistance programme, free staff membership for discounts on our Club sites and with our retail partners. We operate hybrid working, with 2 set days in the office and the option of working from home the remainder of the week. We are especially keen to encourage expressions of interest from people currently under-represented within the Club, these include but are not limited to those from the LGBT+ community, people with disabilities, and people from ethnic minority backgrounds. We are an equal opportunities employer and actively committed to promoting equality and diversity, and the Club expects all staff, members and volunteers to share this commitment. We have signed the Armed Forces Covenant and welcome the Armed Forces community to apply. We would encourage all applicants to apply as soon as possible as we may close vacancies early should we receive a high number of applications. For this role, you must have evidence of the right to work in the UK. Please upload your anonymised CV. We reserve the right to close the application process early. Applications close: 31st August 2026
Aug 15, 2026
Full time
Property & Development Administrator Part time 15 hours per week Monday, Tuesday & Wednesday Salary £10,275 per annum (£(phone number removed) FTE) Location: Greenfields House, CV4 8JH The Camping and Caravanning Club is the world's oldest and largest Club for all forms of camping, and our aim is to help people enjoy the simple pleasures that camping can bring. It's an exciting time to join the organisation and be a part of our continued growth. We are recruiting for a Property & Development Administrator within our Property & Development department. This is a fantastic opportunity for someone who thrives in a fast-paced environment and enjoys providing high-quality administrative support to a busy team. Daily duties and responsibilities will include: Coordinating the Helpdesk function within the Club's Computer Aided Facility Management (CAFM) system. Managing and coordinating repair requests, ensuring all stakeholders are kept informed of progress and completion. Raising and processing procurement forms and purchase orders, ensuring the correct approvals and supporting documentation are in place. Maintaining accurate and compliant supplier records and campsite network databases. Processing all correspondence and administration relating to the Facilities Team, including raising planned preventative maintenance (PPM) and compliance orders, and processing associated certificates and invoices. Accurately inputting, maintaining, and reporting on Property & Development data. Processing rates, council tax invoices, and coding invoices accurately. Managing monthly utility meter readings from the campsite network. We are looking for the following in applications: Experience of working within an administrative support role Experience of dealing with remote team members and contractors Able to prioritise time and tasks while meeting agreed deadlines Possess excellent organisational skills and strong attention to detail. Be confident working with databases and Microsoft Office applications. Have strong communication and customer service skills. Be able to manage multiple priorities and work effectively in a busy team environment. Demonstrate a proactive and positive approach to problem-solving. Why Join Us? The Camping and Caravanning Club is a fantastic place to work, with a supportive and dedicated team. We've been helping people enjoy the great outdoors for over 120 years. We believe in rewarding our people for their hard work, so we have a great mix of benefits and opportunities, to give you the recognition you deserve: Benefits include 28 days annual leave plus bank holidays and holiday purchase scheme, 10% pension (5% / 5%), 3 x salary life assurance, an employee assistance programme, free staff membership for discounts on our Club sites and with our retail partners. We operate hybrid working, with 2 set days in the office and the option of working from home the remainder of the week. We are especially keen to encourage expressions of interest from people currently under-represented within the Club, these include but are not limited to those from the LGBT+ community, people with disabilities, and people from ethnic minority backgrounds. We are an equal opportunities employer and actively committed to promoting equality and diversity, and the Club expects all staff, members and volunteers to share this commitment. We have signed the Armed Forces Covenant and welcome the Armed Forces community to apply. We would encourage all applicants to apply as soon as possible as we may close vacancies early should we receive a high number of applications. For this role, you must have evidence of the right to work in the UK. Please upload your anonymised CV. We reserve the right to close the application process early. Applications close: 31st August 2026
Company Profile CBRE Global Workplace Solutions (GWS) is a leading facilities management provider, delivering integrated workplace solutions that support clients across a wide range of sectors. Job Title: Contract Support & Helpdesk Operative The Contract Support & Helpdesk Operative plays a pivotal role in the smooth day-to-day administration of the facilities management contract, acting as the central coordination point between the client, on-site engineering and soft services teams, supply chain, and the wider CBRE GWS account team. Role Summary: The post holder is the first point of contact for all facilities-related requests and queries raised by building occupiers and tenants, ensuring that work orders are accurately logged, tracked, and progressed through to completion within agreed SLA timescales. In addition to helpdesk duties, the role encompasses a broad range of administrative, financial, and compliance support activities that underpin effective contract delivery. Serve as the first point of contact for all facilities helpdesk requests received via telephone, email, and the CAFM/CMMS system, ensuring all jobs are logged accurately and promptly. Assign reactive and planned work orders to the appropriate engineer, supplier, or subcontractor in accordance with priority and SLA requirements. Monitor the progress of open work orders and proactively chase outstanding jobs, escalating any at-risk or breached SLAs to the Contract Manager without delay. Provide regular status updates to building occupiers and tenants on the progress of their logged requests, ensuring a professional and courteous service at all times. Maintain helpdesk data integrity, ensuring all job records are complete, accurately categorised, and closed in a timely manner following confirmation of completion. Produce and distribute daily, weekly, and monthly helpdesk performance reports, including SLA compliance, open job age, and reactive volumes for the Contract Manager and client. Raise purchase orders for reactive works, subcontractor call-outs, and materials in line with the contract's financial approval matrix and CBRE procurement processes. Process supplier invoices, matching against purchase orders and ensuring timely submission for approval and payment. Maintain accurate records of contract expenditure against budget, flagging variances or overspends to the Contract Manager promptly. Support the preparation of monthly management accounts packs, client reports, and financial summaries. Manage Work Order Maintenance (WOM), ensuring all rechargeable works are captured, costed, and submitted for client approval within agreed timescales. Assist with the administration of subcontractor purchase orders, including obtaining quotes, raising works orders, and closing out completed works on the CAFM system. Act as the on-site system administrator for the CAFM/CMMS platform, maintaining accurate asset data, PPM schedules, and contractor records. Create and maintain PPM task schedules, ensuring all planned maintenance activities are correctly programmed and allocated within the system. Upload and manage compliance documentation, including service reports, statutory certificates, and risk assessments. Produce system-generated reports to support contract governance, client meetings, and compliance audits. Provide first-line system support and guidance to the engineering team, ensuring accurate job recording and CAFM compliance. Maintain the site compliance tracker, ensuring all statutory inspections, service visits, and certifications are up to date and renewal actions are flagged in advance. File and manage all contract documentation, including subcontractor service reports, risk assessments, RAMS, O&M manuals, and insurance certificates. Support the preparation and collation of materials for client governance meetings, monthly KPI reviews, and contract audits. Maintain the site's Permit to Work (PTW) log, ensuring all permits are correctly issued, tracked, and closed out in a timely manner. Ensure all records are maintained in accordance with CBRE GWS document management standards and GDPR requirements. Liaise with approved subcontractors and suppliers to schedule and confirm attendance for PPM visits, reactive call-outs, and project works. Ensure all subcontractors attending site hold current insurance, RAMS, and induction documentation prior to commencement of works. Maintain the approved subcontractor register, monitoring expiry dates for insurance, accreditations, and site induction records. Obtain and evaluate competitive quotations for minor works in accordance with the contract's procurement thresholds. Provide general administrative support to the Contract Manager and on-site FM team, including meeting coordination, minute-taking, correspondence, and presentation preparation. Maintain office supplies and stationery for the facilities management team, managing stock levels and placing orders as required. Manage the site's key register, access fob allocation records, and contractor signing-in systems. Support the onboarding and induction of new team members, ensuring access to systems, uniforms, and site-specific documentation is arranged in advance. Undertake any other reasonable administrative duties as requested by the Contract Manager or Account Manager. Experience Required: Proven experience in an administrative, helpdesk, or facilities coordination role, ideally within a corporate or FM environment. Confident and professional communicator with the ability to manage multiple stakeholders simultaneously. Strong organisational skills and high attention to detail, with the ability to manage competing priorities and deadlines effectively. Experience using CAFM/CMMS systems such as Concept Evolution, Maximo, ServiceNow, or similar for job logging, tracking, and reporting. Proficient in Microsoft Office, particularly Outlook, Excel, and Word, including the ability to produce reports and track data. Experience processing purchase orders and/or invoices within a structured approval framework. A customer-focused mindset with a proactive, solution-driven approach to queries and issues. Familiarity with financial processes including WIP management, budget tracking, and month-end reporting. Understanding of hard FM services and planned preventative maintenance programmes. Knowledge of GDPR requirements in the context of document management and data handling. Experience with Microsoft SharePoint, Power BI, or similar reporting and collaboration platforms. Key Competencies Customer & Tenant Focus Acts as a professional first point of contact and manages requests with warmth, efficiency, and a solutions-focused approach. Organisational Skills Manages a high volume of concurrent tasks with accuracy and composure and prioritises effectively under pressure. Communication Communicates clearly and professionally across all channels and keeps stakeholders informed while managing expectations proactively. Attention to Detail Maintains high standards of data accuracy and document management and identifies and corrects errors before they become issues. Teamwork Supports a collaborative culture and builds strong working relationships across the FM team, supply chain, and client stakeholders. Adaptability Responds positively to changing priorities and business demands and is comfortable operating in a dynamic, fast-paced environment. Commercial Awareness Understands the financial implications of contract performance and supports the team in managing cost, compliance, and client value. Continuous Improvement Proactively identifies administrative inefficiencies and suggests practical improvements to processes, systems, and reporting. DISCLAIMER This job description is not exhaustive and may be subject to review in conjunction with the post holder and line manager in response to changes in business requirements.
Aug 15, 2026
Full time
Company Profile CBRE Global Workplace Solutions (GWS) is a leading facilities management provider, delivering integrated workplace solutions that support clients across a wide range of sectors. Job Title: Contract Support & Helpdesk Operative The Contract Support & Helpdesk Operative plays a pivotal role in the smooth day-to-day administration of the facilities management contract, acting as the central coordination point between the client, on-site engineering and soft services teams, supply chain, and the wider CBRE GWS account team. Role Summary: The post holder is the first point of contact for all facilities-related requests and queries raised by building occupiers and tenants, ensuring that work orders are accurately logged, tracked, and progressed through to completion within agreed SLA timescales. In addition to helpdesk duties, the role encompasses a broad range of administrative, financial, and compliance support activities that underpin effective contract delivery. Serve as the first point of contact for all facilities helpdesk requests received via telephone, email, and the CAFM/CMMS system, ensuring all jobs are logged accurately and promptly. Assign reactive and planned work orders to the appropriate engineer, supplier, or subcontractor in accordance with priority and SLA requirements. Monitor the progress of open work orders and proactively chase outstanding jobs, escalating any at-risk or breached SLAs to the Contract Manager without delay. Provide regular status updates to building occupiers and tenants on the progress of their logged requests, ensuring a professional and courteous service at all times. Maintain helpdesk data integrity, ensuring all job records are complete, accurately categorised, and closed in a timely manner following confirmation of completion. Produce and distribute daily, weekly, and monthly helpdesk performance reports, including SLA compliance, open job age, and reactive volumes for the Contract Manager and client. Raise purchase orders for reactive works, subcontractor call-outs, and materials in line with the contract's financial approval matrix and CBRE procurement processes. Process supplier invoices, matching against purchase orders and ensuring timely submission for approval and payment. Maintain accurate records of contract expenditure against budget, flagging variances or overspends to the Contract Manager promptly. Support the preparation of monthly management accounts packs, client reports, and financial summaries. Manage Work Order Maintenance (WOM), ensuring all rechargeable works are captured, costed, and submitted for client approval within agreed timescales. Assist with the administration of subcontractor purchase orders, including obtaining quotes, raising works orders, and closing out completed works on the CAFM system. Act as the on-site system administrator for the CAFM/CMMS platform, maintaining accurate asset data, PPM schedules, and contractor records. Create and maintain PPM task schedules, ensuring all planned maintenance activities are correctly programmed and allocated within the system. Upload and manage compliance documentation, including service reports, statutory certificates, and risk assessments. Produce system-generated reports to support contract governance, client meetings, and compliance audits. Provide first-line system support and guidance to the engineering team, ensuring accurate job recording and CAFM compliance. Maintain the site compliance tracker, ensuring all statutory inspections, service visits, and certifications are up to date and renewal actions are flagged in advance. File and manage all contract documentation, including subcontractor service reports, risk assessments, RAMS, O&M manuals, and insurance certificates. Support the preparation and collation of materials for client governance meetings, monthly KPI reviews, and contract audits. Maintain the site's Permit to Work (PTW) log, ensuring all permits are correctly issued, tracked, and closed out in a timely manner. Ensure all records are maintained in accordance with CBRE GWS document management standards and GDPR requirements. Liaise with approved subcontractors and suppliers to schedule and confirm attendance for PPM visits, reactive call-outs, and project works. Ensure all subcontractors attending site hold current insurance, RAMS, and induction documentation prior to commencement of works. Maintain the approved subcontractor register, monitoring expiry dates for insurance, accreditations, and site induction records. Obtain and evaluate competitive quotations for minor works in accordance with the contract's procurement thresholds. Provide general administrative support to the Contract Manager and on-site FM team, including meeting coordination, minute-taking, correspondence, and presentation preparation. Maintain office supplies and stationery for the facilities management team, managing stock levels and placing orders as required. Manage the site's key register, access fob allocation records, and contractor signing-in systems. Support the onboarding and induction of new team members, ensuring access to systems, uniforms, and site-specific documentation is arranged in advance. Undertake any other reasonable administrative duties as requested by the Contract Manager or Account Manager. Experience Required: Proven experience in an administrative, helpdesk, or facilities coordination role, ideally within a corporate or FM environment. Confident and professional communicator with the ability to manage multiple stakeholders simultaneously. Strong organisational skills and high attention to detail, with the ability to manage competing priorities and deadlines effectively. Experience using CAFM/CMMS systems such as Concept Evolution, Maximo, ServiceNow, or similar for job logging, tracking, and reporting. Proficient in Microsoft Office, particularly Outlook, Excel, and Word, including the ability to produce reports and track data. Experience processing purchase orders and/or invoices within a structured approval framework. A customer-focused mindset with a proactive, solution-driven approach to queries and issues. Familiarity with financial processes including WIP management, budget tracking, and month-end reporting. Understanding of hard FM services and planned preventative maintenance programmes. Knowledge of GDPR requirements in the context of document management and data handling. Experience with Microsoft SharePoint, Power BI, or similar reporting and collaboration platforms. Key Competencies Customer & Tenant Focus Acts as a professional first point of contact and manages requests with warmth, efficiency, and a solutions-focused approach. Organisational Skills Manages a high volume of concurrent tasks with accuracy and composure and prioritises effectively under pressure. Communication Communicates clearly and professionally across all channels and keeps stakeholders informed while managing expectations proactively. Attention to Detail Maintains high standards of data accuracy and document management and identifies and corrects errors before they become issues. Teamwork Supports a collaborative culture and builds strong working relationships across the FM team, supply chain, and client stakeholders. Adaptability Responds positively to changing priorities and business demands and is comfortable operating in a dynamic, fast-paced environment. Commercial Awareness Understands the financial implications of contract performance and supports the team in managing cost, compliance, and client value. Continuous Improvement Proactively identifies administrative inefficiencies and suggests practical improvements to processes, systems, and reporting. DISCLAIMER This job description is not exhaustive and may be subject to review in conjunction with the post holder and line manager in response to changes in business requirements.
Your New Company An exciting opportunity has arisen for an experienced and organised Helpdesk Administrator to join a busy and fast-paced team based in Alconbury. This is a full-time temporary position offering hybrid working arrangements and an immediate start. You will play a key role in supporting customers and internal stakeholders, ensuring service requests and maintenance issues are logged, monitored, and resolved efficiently. Your New RoleAs Helpdesk Administrator, you will be responsible for providing first-line administrative support to customers and engineers, ensuring all service requests are managed effectively. Key responsibilities will include: Logging, updating and managing service requests through the helpdesk system Acting as the first point of contact for customer enquiries via telephone and email Allocating jobs and coordinating engineer attendance to meet service level agreements Monitoring open tickets and ensuring timely resolution of issues Liaising with customers, contractors and internal departments to provide updates on outstanding requests Raising purchase orders and processing associated documentation Maintaining accurate records and updating internal systems Producing reports and administrative documentation as required Escalating urgent issues to the appropriate teams Supporting the wider administration team with ad hoc duties What You'll Need to Succeed Previous experience within a helpdesk, customer service, facilities, scheduling or administration role Excellent organisational skills with the ability to prioritise a busy workload Strong communication skills, both written and verbal Proficient in Microsoft Office applications, including Outlook, Excel and Word Experience using CRM, service management or helpdesk systems would be advantageous Ability to work effectively in a fast-paced environment A proactive and customer-focused approach What You'll Get in Return Competitive hourly rate of 15.47 per hour Hybrid working arrangement Full-time hours, Monday to Friday Immediate start available Ongoing temporary assignment with potential for extension Opportunity to gain experience within a supportive and professional environment What You Need to Do NowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or contact us today for a confidential discussion about your career. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 15, 2026
Seasonal
Your New Company An exciting opportunity has arisen for an experienced and organised Helpdesk Administrator to join a busy and fast-paced team based in Alconbury. This is a full-time temporary position offering hybrid working arrangements and an immediate start. You will play a key role in supporting customers and internal stakeholders, ensuring service requests and maintenance issues are logged, monitored, and resolved efficiently. Your New RoleAs Helpdesk Administrator, you will be responsible for providing first-line administrative support to customers and engineers, ensuring all service requests are managed effectively. Key responsibilities will include: Logging, updating and managing service requests through the helpdesk system Acting as the first point of contact for customer enquiries via telephone and email Allocating jobs and coordinating engineer attendance to meet service level agreements Monitoring open tickets and ensuring timely resolution of issues Liaising with customers, contractors and internal departments to provide updates on outstanding requests Raising purchase orders and processing associated documentation Maintaining accurate records and updating internal systems Producing reports and administrative documentation as required Escalating urgent issues to the appropriate teams Supporting the wider administration team with ad hoc duties What You'll Need to Succeed Previous experience within a helpdesk, customer service, facilities, scheduling or administration role Excellent organisational skills with the ability to prioritise a busy workload Strong communication skills, both written and verbal Proficient in Microsoft Office applications, including Outlook, Excel and Word Experience using CRM, service management or helpdesk systems would be advantageous Ability to work effectively in a fast-paced environment A proactive and customer-focused approach What You'll Get in Return Competitive hourly rate of 15.47 per hour Hybrid working arrangement Full-time hours, Monday to Friday Immediate start available Ongoing temporary assignment with potential for extension Opportunity to gain experience within a supportive and professional environment What You Need to Do NowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or contact us today for a confidential discussion about your career. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Service Desk Administrator Location: DA13 Kent Salary: £28,000 - £30,000 per annum (dependent on experience) Hours: Monday to Thursday: 9:00am - 5:00pm Friday: 9:00am - 4:00pm (37.5 hours per week) About the Company We are a growing building services and maintenance company specialising in the design, installation, planned preventative maintenance (PPM), reactive maintenance, and project delivery of mechanical systems across the UK. Our expertise includes district heating networks and mixed-use developments, delivering high-quality engineering solutions from initial design through to ongoing maintenance and support. Due to continued growth, we are looking for a highly organised and customer-focused Service Desk Administrator to join our operations team. The Role As the Service Desk Administrator, you will be the first point of contact for clients requiring maintenance support. You will coordinate engineers, manage reactive and planned maintenance works, and ensure exceptional customer service while supporting the smooth running of our Service Desk. This is a fast-paced role that requires excellent communication skills, strong organisation, and the ability to prioritise multiple tasks. Key Responsibilities Answer incoming telephone calls and emails from clients. Log reactive maintenance requests accurately onto the service management system. Schedule and coordinate engineers for reactive maintenance and Planned Preventative Maintenance (PPM) visits. Monitor engineer attendance and job progress to ensure service level agreements are achieved. Raise work orders and allocate jobs to the appropriate engineers and subcontractors. Liaise with customers, suppliers and engineers to provide updates on outstanding works. Ensure all maintenance documentation is completed and filed correctly. Close completed jobs and prepare reports where required. Support the Contracts and Operations teams with day-to-day administrative tasks. Maintain accurate customer records and asset information. Assist with planning maintenance schedules for district heating networks and mechanical building services. Deliver excellent customer service at every stage of the maintenance process. About You The ideal candidate will have: Previous experience in a Service Desk, Helpdesk, Scheduling or Facilities Administration role. Excellent organisational and time management skills. Strong communication skills, both written and verbal. Confidence working in a busy office environment. Good IT skills, including Microsoft Office. The ability to prioritise workload and remain calm under pressure. A proactive attitude with excellent attention to detail. Experience within Facilities Management, Mechanical & Electrical, Building Services or Construction would be advantageous but is not essential. Salary & Benefits £28,000 - £30,000 per annum, depending on experience. Monday to Friday working hours (37.5-hour week). Early finish every Friday at 4:00pm. 31 days annual leave, including Bank Holidays. Additional day off for your birthday. Company pension scheme. Supportive and friendly team environment. Opportunities for career development within a growing business.
Aug 14, 2026
Full time
Service Desk Administrator Location: DA13 Kent Salary: £28,000 - £30,000 per annum (dependent on experience) Hours: Monday to Thursday: 9:00am - 5:00pm Friday: 9:00am - 4:00pm (37.5 hours per week) About the Company We are a growing building services and maintenance company specialising in the design, installation, planned preventative maintenance (PPM), reactive maintenance, and project delivery of mechanical systems across the UK. Our expertise includes district heating networks and mixed-use developments, delivering high-quality engineering solutions from initial design through to ongoing maintenance and support. Due to continued growth, we are looking for a highly organised and customer-focused Service Desk Administrator to join our operations team. The Role As the Service Desk Administrator, you will be the first point of contact for clients requiring maintenance support. You will coordinate engineers, manage reactive and planned maintenance works, and ensure exceptional customer service while supporting the smooth running of our Service Desk. This is a fast-paced role that requires excellent communication skills, strong organisation, and the ability to prioritise multiple tasks. Key Responsibilities Answer incoming telephone calls and emails from clients. Log reactive maintenance requests accurately onto the service management system. Schedule and coordinate engineers for reactive maintenance and Planned Preventative Maintenance (PPM) visits. Monitor engineer attendance and job progress to ensure service level agreements are achieved. Raise work orders and allocate jobs to the appropriate engineers and subcontractors. Liaise with customers, suppliers and engineers to provide updates on outstanding works. Ensure all maintenance documentation is completed and filed correctly. Close completed jobs and prepare reports where required. Support the Contracts and Operations teams with day-to-day administrative tasks. Maintain accurate customer records and asset information. Assist with planning maintenance schedules for district heating networks and mechanical building services. Deliver excellent customer service at every stage of the maintenance process. About You The ideal candidate will have: Previous experience in a Service Desk, Helpdesk, Scheduling or Facilities Administration role. Excellent organisational and time management skills. Strong communication skills, both written and verbal. Confidence working in a busy office environment. Good IT skills, including Microsoft Office. The ability to prioritise workload and remain calm under pressure. A proactive attitude with excellent attention to detail. Experience within Facilities Management, Mechanical & Electrical, Building Services or Construction would be advantageous but is not essential. Salary & Benefits £28,000 - £30,000 per annum, depending on experience. Monday to Friday working hours (37.5-hour week). Early finish every Friday at 4:00pm. 31 days annual leave, including Bank Holidays. Additional day off for your birthday. Company pension scheme. Supportive and friendly team environment. Opportunities for career development within a growing business.
Helpdesk Administrator Location - Salford, M50 2TG 6 Months Contract Fully onsite Mon - Fri Working General Overview To coordinate, schedule, and manage the full life cycle of all facilities management tasks through to completion. This includes delivering a consistently high standard of service by interpreting and processing work orders within the CAFM system, scheduling and dispatching reactive works to engineers and subcontractors across multiple locations, and ensuring all tasks are completed within the required contractual SLA timeframes. The role also involves providing administrative support where necessary. Key Accountabilities The role will focus on the following requirements: Act as the first point of contact for incoming calls, emails and requests. Log, allocate and manage maintenance jobs accurately through the CAFM system. Coordinate with engineers, subcontractors and suppliers to ensure works are completed within agreed timescales. Obtain, issue and monitor quotations, ensuring timely follow-up where required. Provide regular updates to clients and stakeholders on job progress. Monitor key performance indicators and service level agreements for each service request, proactively escalating issues where deadlines are at risk. Prioritise and triage incoming requests to ensure appropriate allocation and response times. Raise purchase orders and receipt in a timely manner to ensure accurate records in accordance with company procedures. Ensure client portals and internal systems are updated accurately and in line with contractual requirements. Identify and escalate urgent or overdue tasks to support service delivery. Ad hoc administration duties. The successful candidate will need: The ability to work under pressure and to handle potentially difficult customers in a positive and confident manner The ability to work generically, with minimum support, and to use own initiative The ability to demonstrate a team approach The ability to work to tight deadlines and deliver quality outputs Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Aug 14, 2026
Full time
Helpdesk Administrator Location - Salford, M50 2TG 6 Months Contract Fully onsite Mon - Fri Working General Overview To coordinate, schedule, and manage the full life cycle of all facilities management tasks through to completion. This includes delivering a consistently high standard of service by interpreting and processing work orders within the CAFM system, scheduling and dispatching reactive works to engineers and subcontractors across multiple locations, and ensuring all tasks are completed within the required contractual SLA timeframes. The role also involves providing administrative support where necessary. Key Accountabilities The role will focus on the following requirements: Act as the first point of contact for incoming calls, emails and requests. Log, allocate and manage maintenance jobs accurately through the CAFM system. Coordinate with engineers, subcontractors and suppliers to ensure works are completed within agreed timescales. Obtain, issue and monitor quotations, ensuring timely follow-up where required. Provide regular updates to clients and stakeholders on job progress. Monitor key performance indicators and service level agreements for each service request, proactively escalating issues where deadlines are at risk. Prioritise and triage incoming requests to ensure appropriate allocation and response times. Raise purchase orders and receipt in a timely manner to ensure accurate records in accordance with company procedures. Ensure client portals and internal systems are updated accurately and in line with contractual requirements. Identify and escalate urgent or overdue tasks to support service delivery. Ad hoc administration duties. The successful candidate will need: The ability to work under pressure and to handle potentially difficult customers in a positive and confident manner The ability to work generically, with minimum support, and to use own initiative The ability to demonstrate a team approach The ability to work to tight deadlines and deliver quality outputs Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Customer Service Advisor Dinnington £13.23 per hour Monday-Friday Temporary Ongoing Immediate Start Want a customer service role where you're actually helping to keep things running safely? We're looking for a Customer Service Advisor to join a busy team supporting customers and engineers. What's in it for you? £13.23 per hour Monday to Friday - no weekend working Immediate start available Temporary ongoing contract Full-time hours The opportunity to gain experience within the fire and security services sector A varied role where you'll work closely with customers and field-based engineers This isn't your typical customer service role. You'll be at the heart of the operation, helping customers with enquiries, coordinating engineer visits, following up on outstanding issues and making sure problems are dealt with quickly and professionally. If you're organised, confident on the phone and good at keeping calm when things get busy, we'd love to hear from you. What will you be doing? Your day will be varied, with responsibilities including: Handling inbound calls and emails from customers regarding services, appointments, faults and general enquiries Supporting engineers in the field by coordinating visits, passing on information and helping resolve customer issues Booking, rearranging and confirming engineer appointments Dealing with potentially urgent or time-sensitive issues calmly and ensuring they are escalated appropriately Accurately updating customer records, job information and communications on internal systems Chasing outstanding jobs, engineer updates and customer queries to make sure nothing gets missed Handling frustrated customers professionally, listening to their concerns and taking ownership of finding a solution Working closely with engineers, account handlers and internal teams to keep jobs moving Learning the company's products, services, procedures and industry requirements What are we looking for? We're looking for someone who is customer-focused, organised and confident dealing with people. You might already have experience as a: Customer Service Advisor Contact Centre Advisor Helpdesk Advisor Service Coordinator Repairs or Maintenance Coordinator Facilities Coordinator Engineering Administrator Customer Support Advisor Experience in a technical, engineering, facilities, maintenance or field-service environment would be a bonus, but it's not essential. Most importantly, you'll need: Excellent telephone and communication skills A calm and professional approach when dealing with difficult or unhappy customers Strong organisational skills and attention to detail Good IT skills and confidence using multiple systems The ability to prioritise and manage several enquiries at once A proactive, problem-solving attitude The ability to work effectively as part of a busy team Ready for your next opportunity? If you're a confident customer service professional who enjoys solving problems, helping people and keeping things moving, apply today! We'd love to hear from you.
Aug 14, 2026
Seasonal
Customer Service Advisor Dinnington £13.23 per hour Monday-Friday Temporary Ongoing Immediate Start Want a customer service role where you're actually helping to keep things running safely? We're looking for a Customer Service Advisor to join a busy team supporting customers and engineers. What's in it for you? £13.23 per hour Monday to Friday - no weekend working Immediate start available Temporary ongoing contract Full-time hours The opportunity to gain experience within the fire and security services sector A varied role where you'll work closely with customers and field-based engineers This isn't your typical customer service role. You'll be at the heart of the operation, helping customers with enquiries, coordinating engineer visits, following up on outstanding issues and making sure problems are dealt with quickly and professionally. If you're organised, confident on the phone and good at keeping calm when things get busy, we'd love to hear from you. What will you be doing? Your day will be varied, with responsibilities including: Handling inbound calls and emails from customers regarding services, appointments, faults and general enquiries Supporting engineers in the field by coordinating visits, passing on information and helping resolve customer issues Booking, rearranging and confirming engineer appointments Dealing with potentially urgent or time-sensitive issues calmly and ensuring they are escalated appropriately Accurately updating customer records, job information and communications on internal systems Chasing outstanding jobs, engineer updates and customer queries to make sure nothing gets missed Handling frustrated customers professionally, listening to their concerns and taking ownership of finding a solution Working closely with engineers, account handlers and internal teams to keep jobs moving Learning the company's products, services, procedures and industry requirements What are we looking for? We're looking for someone who is customer-focused, organised and confident dealing with people. You might already have experience as a: Customer Service Advisor Contact Centre Advisor Helpdesk Advisor Service Coordinator Repairs or Maintenance Coordinator Facilities Coordinator Engineering Administrator Customer Support Advisor Experience in a technical, engineering, facilities, maintenance or field-service environment would be a bonus, but it's not essential. Most importantly, you'll need: Excellent telephone and communication skills A calm and professional approach when dealing with difficult or unhappy customers Strong organisational skills and attention to detail Good IT skills and confidence using multiple systems The ability to prioritise and manage several enquiries at once A proactive, problem-solving attitude The ability to work effectively as part of a busy team Ready for your next opportunity? If you're a confident customer service professional who enjoys solving problems, helping people and keeping things moving, apply today! We'd love to hear from you.
Contracts Administrator £29,500 per annum Monday-Friday, 9:00am-5:30pm Wilmslow Time Recruitment - Preferred Supplier Time Recruitment is proud to be recruiting on behalf of a leading property and facilities management organisation, seeking a meticulous and proactive Contracts Administrator to join their expanding team. This is an excellent opportunity for someone with strong administrative capability, confidence in managing high volumes of data, and a keen eye for detail. The Role You will support the Facilities Managers with all administrative aspects of over 2,500 maintenance contracts across a large commercial property portfolio. Acting as the first point of contact for all contract-related queries, you will play a vital role in ensuring compliance, accuracy, and smooth operational delivery. Key responsibilities include: Managing existing maintenance contracts and assisting in drafting new agreements. Handling queries relating to asset/plant lists, labour rates, specifications, cost changes, and invoices. Ensuring all maintenance contracts meet required Health & Safety compliance standards. Liaising directly with contractors to clarify specifications, resolve queries, and maintain accurate documentation. Supporting the Helpdesk team when required, including raising and logging jobs with contractors or maintenance operatives. Conducting audits of contractor specifications, charges, and documentation. Working closely with the Finance department to resolve cost and charge-related queries. Producing correspondence, reports, and maintaining accurate records using Microsoft 365 . About You To succeed in this role, you will bring: Strong administrative experience, ideally within facilities, property, or contract management. Excellent attention to detail and organisational skills. Confidence liaising with contractors and internal teams. Solid working knowledge of Microsoft 365 . Basic accounting understanding. A proactive, solutions-focused approach. Benefits Competitive salary of £29,500 per annum Full-time hours: 9:00am-5:30pm, Monday to Friday Opportunity to join a respected organisation with long-term career potential Supportive team environment and varied workload If you're a detail-driven administrator looking to take the next step in your career, Time Recruitment would love to hear from you. Apply today to be considered for this fantastic opportunity.
Aug 14, 2026
Full time
Contracts Administrator £29,500 per annum Monday-Friday, 9:00am-5:30pm Wilmslow Time Recruitment - Preferred Supplier Time Recruitment is proud to be recruiting on behalf of a leading property and facilities management organisation, seeking a meticulous and proactive Contracts Administrator to join their expanding team. This is an excellent opportunity for someone with strong administrative capability, confidence in managing high volumes of data, and a keen eye for detail. The Role You will support the Facilities Managers with all administrative aspects of over 2,500 maintenance contracts across a large commercial property portfolio. Acting as the first point of contact for all contract-related queries, you will play a vital role in ensuring compliance, accuracy, and smooth operational delivery. Key responsibilities include: Managing existing maintenance contracts and assisting in drafting new agreements. Handling queries relating to asset/plant lists, labour rates, specifications, cost changes, and invoices. Ensuring all maintenance contracts meet required Health & Safety compliance standards. Liaising directly with contractors to clarify specifications, resolve queries, and maintain accurate documentation. Supporting the Helpdesk team when required, including raising and logging jobs with contractors or maintenance operatives. Conducting audits of contractor specifications, charges, and documentation. Working closely with the Finance department to resolve cost and charge-related queries. Producing correspondence, reports, and maintaining accurate records using Microsoft 365 . About You To succeed in this role, you will bring: Strong administrative experience, ideally within facilities, property, or contract management. Excellent attention to detail and organisational skills. Confidence liaising with contractors and internal teams. Solid working knowledge of Microsoft 365 . Basic accounting understanding. A proactive, solutions-focused approach. Benefits Competitive salary of £29,500 per annum Full-time hours: 9:00am-5:30pm, Monday to Friday Opportunity to join a respected organisation with long-term career potential Supportive team environment and varied workload If you're a detail-driven administrator looking to take the next step in your career, Time Recruitment would love to hear from you. Apply today to be considered for this fantastic opportunity.
Are you an organised and customer-focused Helpdesk Administrator with experience in helpdesk, service desk, estimating, maintenance or facilities management? We are recruiting on behalf of a growing business in Bolton for a Helpdesk / Estimator Administrator to join their busy Helpdesk team. This is a varied role combining customer service, job coordination, administration and estimating, making it ideal for someone who enjoys being at the centre of day-to-day operations and managing multiple priorities Benefits: Salary up to £30,000 - may be some wiggle room for the right candidate Hours: Full-time, 40 hours per week 20 days annual leave + 8 bank holidays Free on-site parking Full-time, permanent position Opportunity to develop within a varied operational role Monday to Friday working hours The Role You will manage client requests from initial enquiry through to completion, coordinate engineers and subcontractors, prepare quotations and ensure jobs are accurately recorded and progressed. Key responsibilities include: Managing incoming client enquiries via telephone, email and helpdesk systems Logging, prioritising and allocating reactive maintenance jobs Preparing quotations and estimates for maintenance and construction works Liaising with clients, contractors, suppliers and internal teams Scheduling engineers and subcontractors Monitoring jobs against SLAs and client deadlines Raising purchase orders and maintaining accurate job costing information Producing work orders, reports and supporting documentation Maintaining accurate records of jobs, quotations, invoices and communications Providing customers with regular progress updates Supporting project managers and operational teams with administration Booking accommodation for field-based engineers Ensuring company procedures, quality and health & safety requirements are followed Skills/Experience required: We are looking for someone who is highly organised, commercially aware and confident dealing with customers and contractors.Pr Pevious experience within a helpdesk, service desk, estimating, maintenance or administration environment Experience using CAFM or job management systems Strong organisational and time-management skills Excellent telephone and written communication skills Strong attention to detail and accuracy Good Microsoft Office skills, particularly Excel, Outlook and Word A customer-focused approach The ability to manage multiple jobs and priorities in a fast-paced environment Experience within facilities management, construction, maintenance, property services or engineering would be advantageous. Desirable experience BigChange or another CAFM system Reactive and planned maintenance Preparing quotations or cost estimates Purchase orders, invoicing and job costing Subcontractor and supplier coordination If you are an organised Helpdesk administrator who enjoys coordinating work, dealing with customers and keeping jobs moving, we'd love to hear from you. Apply today for more information.
Aug 13, 2026
Full time
Are you an organised and customer-focused Helpdesk Administrator with experience in helpdesk, service desk, estimating, maintenance or facilities management? We are recruiting on behalf of a growing business in Bolton for a Helpdesk / Estimator Administrator to join their busy Helpdesk team. This is a varied role combining customer service, job coordination, administration and estimating, making it ideal for someone who enjoys being at the centre of day-to-day operations and managing multiple priorities Benefits: Salary up to £30,000 - may be some wiggle room for the right candidate Hours: Full-time, 40 hours per week 20 days annual leave + 8 bank holidays Free on-site parking Full-time, permanent position Opportunity to develop within a varied operational role Monday to Friday working hours The Role You will manage client requests from initial enquiry through to completion, coordinate engineers and subcontractors, prepare quotations and ensure jobs are accurately recorded and progressed. Key responsibilities include: Managing incoming client enquiries via telephone, email and helpdesk systems Logging, prioritising and allocating reactive maintenance jobs Preparing quotations and estimates for maintenance and construction works Liaising with clients, contractors, suppliers and internal teams Scheduling engineers and subcontractors Monitoring jobs against SLAs and client deadlines Raising purchase orders and maintaining accurate job costing information Producing work orders, reports and supporting documentation Maintaining accurate records of jobs, quotations, invoices and communications Providing customers with regular progress updates Supporting project managers and operational teams with administration Booking accommodation for field-based engineers Ensuring company procedures, quality and health & safety requirements are followed Skills/Experience required: We are looking for someone who is highly organised, commercially aware and confident dealing with customers and contractors.Pr Pevious experience within a helpdesk, service desk, estimating, maintenance or administration environment Experience using CAFM or job management systems Strong organisational and time-management skills Excellent telephone and written communication skills Strong attention to detail and accuracy Good Microsoft Office skills, particularly Excel, Outlook and Word A customer-focused approach The ability to manage multiple jobs and priorities in a fast-paced environment Experience within facilities management, construction, maintenance, property services or engineering would be advantageous. Desirable experience BigChange or another CAFM system Reactive and planned maintenance Preparing quotations or cost estimates Purchase orders, invoicing and job costing Subcontractor and supplier coordination If you are an organised Helpdesk administrator who enjoys coordinating work, dealing with customers and keeping jobs moving, we'd love to hear from you. Apply today for more information.
Backlog & Works Administrator Remote Working Facilities Management 6 Month Contract From £13.45 per hour PAYE Industry: Facilities Management Contract Type: 6 Month Contract (Initial term until end of December 2026) Summary We are seeking a diligent and organised Backlog & Works Administrator to join the Operational Delivery Team on a government facilities management contract. This role involves the end-to-end administration, coordination, and management of planned and reactive maintenance activities, supporting the reduction and ongoing management of maintenance backlogs. The successful candidate will be responsible for scheduling, contractor engagement, financial administration, and task management to ensure maintenance works including Planned Preventive Maintenance (PPM), Reactive, Corrective, and Billable Works are accurately administered, tracked, and completed in line with contractual requirements and service level agreements (SLAs). Acting as a central point of contact for operational teams, contractors, and stakeholders, the role ensures all works are fully auditable within the Computer Aided Facilities Management (CAFM) system, with proper documentation maintained and revenue opportunities identified and billed appropriately. The position offers flexibility for remote working or office-based work depending on location. Key Responsibilities Manage and plan maintenance backlogs across PPM, Reactive, Corrective, and Billable Works. Schedule and coordinate maintenance activities to meet contractual timescales. Allocate works to in-house engineers and external contractors. Liaise with contractors for quotations, availability, and completion updates. Maintain accurate records and update task statuses within the CAFM system. Manage financial administration including quotation processing and billing for client invoicing. Ensure all documentation such as completion certificates and service reports are collected and filed. Act as a key contact for operational teams, helpdesk, contractors, and customers, managing queries related to maintenance activities. Skills Proven experience in administrative, scheduling, planning, or coordination roles. Experience within Facilities Management, Property Services, Maintenance, Engineering, Construction, or similar operational environments. Knowledge of managing reactive and planned maintenance work. Experience with CAFM systems (desirable). Understanding of Planned Preventive Maintenance (PPM) processes (desirable). Familiarity with purchase order and invoicing processes. Experience managing billable works and client charging mechanisms.
Aug 13, 2026
Contractor
Backlog & Works Administrator Remote Working Facilities Management 6 Month Contract From £13.45 per hour PAYE Industry: Facilities Management Contract Type: 6 Month Contract (Initial term until end of December 2026) Summary We are seeking a diligent and organised Backlog & Works Administrator to join the Operational Delivery Team on a government facilities management contract. This role involves the end-to-end administration, coordination, and management of planned and reactive maintenance activities, supporting the reduction and ongoing management of maintenance backlogs. The successful candidate will be responsible for scheduling, contractor engagement, financial administration, and task management to ensure maintenance works including Planned Preventive Maintenance (PPM), Reactive, Corrective, and Billable Works are accurately administered, tracked, and completed in line with contractual requirements and service level agreements (SLAs). Acting as a central point of contact for operational teams, contractors, and stakeholders, the role ensures all works are fully auditable within the Computer Aided Facilities Management (CAFM) system, with proper documentation maintained and revenue opportunities identified and billed appropriately. The position offers flexibility for remote working or office-based work depending on location. Key Responsibilities Manage and plan maintenance backlogs across PPM, Reactive, Corrective, and Billable Works. Schedule and coordinate maintenance activities to meet contractual timescales. Allocate works to in-house engineers and external contractors. Liaise with contractors for quotations, availability, and completion updates. Maintain accurate records and update task statuses within the CAFM system. Manage financial administration including quotation processing and billing for client invoicing. Ensure all documentation such as completion certificates and service reports are collected and filed. Act as a key contact for operational teams, helpdesk, contractors, and customers, managing queries related to maintenance activities. Skills Proven experience in administrative, scheduling, planning, or coordination roles. Experience within Facilities Management, Property Services, Maintenance, Engineering, Construction, or similar operational environments. Knowledge of managing reactive and planned maintenance work. Experience with CAFM systems (desirable). Understanding of Planned Preventive Maintenance (PPM) processes (desirable). Familiarity with purchase order and invoicing processes. Experience managing billable works and client charging mechanisms.
Time Recruitment Solutions Ltd
Alderley Edge, Cheshire
Contracts Administrator £29,500 per annum Monday-Friday, 9:00am-5:30pm Wilmslow Time Recruitment - Preferred Supplier Time Recruitment is proud to be recruiting on behalf of a leading property and facilities management organisation, seeking a meticulous and proactive Contracts Administrator to join their expanding team. This is an excellent opportunity for someone with strong administrative capability, confidence in managing high volumes of data, and a keen eye for detail. The Role You will support the Facilities Managers with all administrative aspects of over 2,500 maintenance contracts across a large commercial property portfolio. Acting as the first point of contact for all contract-related queries, you will play a vital role in ensuring compliance, accuracy, and smooth operational delivery. Key responsibilities include: Managing existing maintenance contracts and assisting in drafting new agreements. Handling queries relating to asset/plant lists, labour rates, specifications, cost changes, and invoices. Ensuring all maintenance contracts meet required Health & Safety compliance standards. Liaising directly with contractors to clarify specifications, resolve queries, and maintain accurate documentation. Supporting the Helpdesk team when required, including raising and logging jobs with contractors or maintenance operatives. Conducting audits of contractor specifications, charges, and documentation. Working closely with the Finance department to resolve cost and charge-related queries. Producing correspondence, reports, and maintaining accurate records using Microsoft 365 . About You To succeed in this role, you will bring: Strong administrative experience, ideally within facilities, property, or contract management. Excellent attention to detail and organisational skills. Confidence liaising with contractors and internal teams. Solid working knowledge of Microsoft 365 . Basic accounting understanding. A proactive, solutions-focused approach. Benefits Competitive salary of £29,500 per annum Full-time hours: 9:00am-5:30pm, Monday to Friday Opportunity to join a respected organisation with long-term career potential Supportive team environment and varied workload If you're a detail-driven administrator looking to take the next step in your career, Time Recruitment would love to hear from you. Apply today to be considered for this fantastic opportunity.
Aug 13, 2026
Full time
Contracts Administrator £29,500 per annum Monday-Friday, 9:00am-5:30pm Wilmslow Time Recruitment - Preferred Supplier Time Recruitment is proud to be recruiting on behalf of a leading property and facilities management organisation, seeking a meticulous and proactive Contracts Administrator to join their expanding team. This is an excellent opportunity for someone with strong administrative capability, confidence in managing high volumes of data, and a keen eye for detail. The Role You will support the Facilities Managers with all administrative aspects of over 2,500 maintenance contracts across a large commercial property portfolio. Acting as the first point of contact for all contract-related queries, you will play a vital role in ensuring compliance, accuracy, and smooth operational delivery. Key responsibilities include: Managing existing maintenance contracts and assisting in drafting new agreements. Handling queries relating to asset/plant lists, labour rates, specifications, cost changes, and invoices. Ensuring all maintenance contracts meet required Health & Safety compliance standards. Liaising directly with contractors to clarify specifications, resolve queries, and maintain accurate documentation. Supporting the Helpdesk team when required, including raising and logging jobs with contractors or maintenance operatives. Conducting audits of contractor specifications, charges, and documentation. Working closely with the Finance department to resolve cost and charge-related queries. Producing correspondence, reports, and maintaining accurate records using Microsoft 365 . About You To succeed in this role, you will bring: Strong administrative experience, ideally within facilities, property, or contract management. Excellent attention to detail and organisational skills. Confidence liaising with contractors and internal teams. Solid working knowledge of Microsoft 365 . Basic accounting understanding. A proactive, solutions-focused approach. Benefits Competitive salary of £29,500 per annum Full-time hours: 9:00am-5:30pm, Monday to Friday Opportunity to join a respected organisation with long-term career potential Supportive team environment and varied workload If you're a detail-driven administrator looking to take the next step in your career, Time Recruitment would love to hear from you. Apply today to be considered for this fantastic opportunity.
Immediate Maintenance Helpdesk Administrator Maintenance Controller Salary: Up to 32,000 Contract: 3-Month Contract (Immediate Start this coming Monday) Location: Portsmouth area We're recruiting for an experienced Maintenance Helpdesk Administrator to join a busy maintenance and facilities team on a 3-month contract with an immediate start. This role is ideal for candidates with experience working within a maintenance helpdesk, facilities management, property maintenance or building services environment. You'll be responsible for logging reactive maintenance jobs, coordinating engineers, updating maintenance systems and ensuring work orders are completed efficiently. Key Responsibilities Log and allocate reactive maintenance jobs. Coordinate engineers and subcontractors to ensure service levels are achieved. Update and maintain records using JobLogic or Concerto . Raise work orders and monitor jobs through to completion. Provide administrative support to the maintenance and facilities team. Maintain accurate data, reports and maintenance records. Liaise with clients, contractors and engineers regarding ongoing works. Ensure all maintenance requests are processed accurately and efficiently. Requirements Previous experience in a Maintenance Helpdesk, Facilities Administrator, Maintenance Administrator, Maintenance Coordinator or Maintenance Controller role. Experience using JobLogic or Concerto is essential. Strong administration and data entry skills. Excellent organisational and communication skills. Ability to prioritise workloads in a fast-paced environment. Good working knowledge of Microsoft Office. What's on Offer Salary up to 32,000 . Immediate start. 3-month contract. Office-based role in the Portsmouth area. Friendly and supportive team environment. Please note: To protect our client's confidentiality, full company details and the exact office location will be shared with shortlisted applicants. If you have experience using JobLogic or Concerto and are available to start immediately, we'd like to hear from you. Apply today with your up-to-date CV for immediate consideration.
Aug 13, 2026
Full time
Immediate Maintenance Helpdesk Administrator Maintenance Controller Salary: Up to 32,000 Contract: 3-Month Contract (Immediate Start this coming Monday) Location: Portsmouth area We're recruiting for an experienced Maintenance Helpdesk Administrator to join a busy maintenance and facilities team on a 3-month contract with an immediate start. This role is ideal for candidates with experience working within a maintenance helpdesk, facilities management, property maintenance or building services environment. You'll be responsible for logging reactive maintenance jobs, coordinating engineers, updating maintenance systems and ensuring work orders are completed efficiently. Key Responsibilities Log and allocate reactive maintenance jobs. Coordinate engineers and subcontractors to ensure service levels are achieved. Update and maintain records using JobLogic or Concerto . Raise work orders and monitor jobs through to completion. Provide administrative support to the maintenance and facilities team. Maintain accurate data, reports and maintenance records. Liaise with clients, contractors and engineers regarding ongoing works. Ensure all maintenance requests are processed accurately and efficiently. Requirements Previous experience in a Maintenance Helpdesk, Facilities Administrator, Maintenance Administrator, Maintenance Coordinator or Maintenance Controller role. Experience using JobLogic or Concerto is essential. Strong administration and data entry skills. Excellent organisational and communication skills. Ability to prioritise workloads in a fast-paced environment. Good working knowledge of Microsoft Office. What's on Offer Salary up to 32,000 . Immediate start. 3-month contract. Office-based role in the Portsmouth area. Friendly and supportive team environment. Please note: To protect our client's confidentiality, full company details and the exact office location will be shared with shortlisted applicants. If you have experience using JobLogic or Concerto and are available to start immediately, we'd like to hear from you. Apply today with your up-to-date CV for immediate consideration.
Immediate Maintenance Helpdesk Administrator Maintenance Controller Salary: Up to £32,000 Contract: 3-Month Contract (Immediate Start this coming Monday) Location: Portsmouth area We're recruiting for an experienced Maintenance Helpdesk Administrator to join a busy maintenance and facilities team on a 3-month contract with an immediate start. This role is ideal for candidates with experience working within a maintenance helpdesk, facilities management, property maintenance or building services environment. You'll be responsible for logging reactive maintenance jobs, coordinating engineers, updating maintenance systems and ensuring work orders are completed efficiently. Key Responsibilities Log and allocate reactive maintenance jobs. Coordinate engineers and subcontractors to ensure service levels are achieved. Update and maintain records using JobLogic or Concerto . Raise work orders and monitor jobs through to completion. Provide administrative support to the maintenance and facilities team. Maintain accurate data, reports and maintenance records. Liaise with clients, contractors and engineers regarding ongoing works. Ensure all maintenance requests are processed accurately and efficiently. Requirements Previous experience in a Maintenance Helpdesk, Facilities Administrator, Maintenance Administrator, Maintenance Coordinator or Maintenance Controller role. Experience using JobLogic or Concerto is essential. Strong administration and data entry skills. Excellent organisational and communication skills. Ability to prioritise workloads in a fast-paced environment. Good working knowledge of Microsoft Office. What's on Offer Salary up to £32,000 . Immediate start. 3-month contract. Office-based role in the Portsmouth area. Friendly and supportive team environment. Please note: To protect our client's confidentiality, full company details and the exact office location will be shared with shortlisted applicants. If you have experience using JobLogic or Concerto and are available to start immediately, we'd like to hear from you. Apply today with your up-to-date CV for immediate consideration.
Aug 12, 2026
Full time
Immediate Maintenance Helpdesk Administrator Maintenance Controller Salary: Up to £32,000 Contract: 3-Month Contract (Immediate Start this coming Monday) Location: Portsmouth area We're recruiting for an experienced Maintenance Helpdesk Administrator to join a busy maintenance and facilities team on a 3-month contract with an immediate start. This role is ideal for candidates with experience working within a maintenance helpdesk, facilities management, property maintenance or building services environment. You'll be responsible for logging reactive maintenance jobs, coordinating engineers, updating maintenance systems and ensuring work orders are completed efficiently. Key Responsibilities Log and allocate reactive maintenance jobs. Coordinate engineers and subcontractors to ensure service levels are achieved. Update and maintain records using JobLogic or Concerto . Raise work orders and monitor jobs through to completion. Provide administrative support to the maintenance and facilities team. Maintain accurate data, reports and maintenance records. Liaise with clients, contractors and engineers regarding ongoing works. Ensure all maintenance requests are processed accurately and efficiently. Requirements Previous experience in a Maintenance Helpdesk, Facilities Administrator, Maintenance Administrator, Maintenance Coordinator or Maintenance Controller role. Experience using JobLogic or Concerto is essential. Strong administration and data entry skills. Excellent organisational and communication skills. Ability to prioritise workloads in a fast-paced environment. Good working knowledge of Microsoft Office. What's on Offer Salary up to £32,000 . Immediate start. 3-month contract. Office-based role in the Portsmouth area. Friendly and supportive team environment. Please note: To protect our client's confidentiality, full company details and the exact office location will be shared with shortlisted applicants. If you have experience using JobLogic or Concerto and are available to start immediately, we'd like to hear from you. Apply today with your up-to-date CV for immediate consideration.
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Helpdesk administrator to join the team located in Warrington! Reporting to the Helpdesk Manager, the successful candidate is accountable to provide exceptional customer service and business support in order to contribute to the continued growth and success of the account. The Role: Plan and arrange call outs, maintenance visits, delivery of materials, Extra Works within contracted SLAs. Manage our CAFM system as key user on site including PPM records, reactives and reporting. Actively identify/implement innovation across the contract to enhance performance and continue to meet client expectations. Collate and process timesheets and expenses weekly. Maintain people records such as new starters, leavers and any changes in staff. Communicate effectively and build/maintain relationships at all levels with internal and external customers Details Monday - Friday 8am - 5pm Site Based Qualifications & Experience Proven experience in a similar administrative role Knowledge of the FM industry Strong customer service skills Email for more information or apply online now! EQUAL OPPORTUNITIES We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
Aug 12, 2026
Full time
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Helpdesk administrator to join the team located in Warrington! Reporting to the Helpdesk Manager, the successful candidate is accountable to provide exceptional customer service and business support in order to contribute to the continued growth and success of the account. The Role: Plan and arrange call outs, maintenance visits, delivery of materials, Extra Works within contracted SLAs. Manage our CAFM system as key user on site including PPM records, reactives and reporting. Actively identify/implement innovation across the contract to enhance performance and continue to meet client expectations. Collate and process timesheets and expenses weekly. Maintain people records such as new starters, leavers and any changes in staff. Communicate effectively and build/maintain relationships at all levels with internal and external customers Details Monday - Friday 8am - 5pm Site Based Qualifications & Experience Proven experience in a similar administrative role Knowledge of the FM industry Strong customer service skills Email for more information or apply online now! EQUAL OPPORTUNITIES We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
Facilities Administrator Sutton, Greater London Property Maintenance Industry 26,000 - 30,000. We are currently recruiting for a Facilities Administrator to work for a well established Property Maintenance business, based in Sutton, Greater London. As the Facilities Administrator, you will be responsible for working centrally to the business in the main base of operations, assisting a variety of departments to deliver a fantastic level of property maintenance services to it's customers. Duties: Monitor company central email inbox and ensuring important emails reach the correct individuals / departments. Raising incoming works / jobs on the company CAFM system (Simpro). Assist with scheduling of works with engineers. Ensuring engineers update job notes with a detailed description of works and ensuring jobs are completed with full compliance on the CAFM system. Working with a variety of departments including Electrical, Mechanical / HVAC, Building Fabric and Quoted Projects. Liaising with in-house departments, in-house engineers, sub-contractors and suppliers via telephone and email. Assisting engineers with ordering parts / materials and providing purchase orders (POs). Package Summary: Base Salary: 26,000 - 30,000 dependant on experience. Paid overtime / out of hours works available (optional, not essential) - up to 10K per annum additionally to salary. Genuine progression opportunities within a well established, expanding business. On the job training, alongside company funded training, courses and up-skilling. Hours: Monday - Friday, 08:30am - 5:30pm, office based. Location: Sutton (closest station Sutton Common). Free on-street parking available at the offices. Casual dress code in the offices. 29 days paid annual leave (21 days + bank holidays). Company pension provided. About the Company: Hard Services Maintenance Provider Company Size: 250+ staff Location: Sutton, Greater London Services offered: Electrical, HVAC & Building Fabric Maintenance and quoted project works (installations, refurbishments, upgrades, building works). Customers / Environments: Commercial - pubs, restaurants, gyms, retail stores etc. Requirements: Must be able to work full time, office based in Sutton. Experience as a Facilities Administrator / Facilities Co-Ordinator / Contract Support / Helpdesk Administrator would be highly advantageous. We are open to a variety of backgrounds, however if you have worked in Property Maintenance, Commercial Building Services etc then this would be a large advantage. Must have strong IT skills (word, excel etc). Experience using a CAFM system would be an advantage, experience using Simpro or ProNett as a CAFM system would be a major advantage. Comfortable working in a busy, fast paced environment. This is a fantastic opportunity for a Facilities Administrator to join a successful, well established business with a huge amount of support for career growth and opportunity. If you would be interested in this Facilities Administrator position then please apply by submitting a full CV.
Oct 07, 2025
Full time
Facilities Administrator Sutton, Greater London Property Maintenance Industry 26,000 - 30,000. We are currently recruiting for a Facilities Administrator to work for a well established Property Maintenance business, based in Sutton, Greater London. As the Facilities Administrator, you will be responsible for working centrally to the business in the main base of operations, assisting a variety of departments to deliver a fantastic level of property maintenance services to it's customers. Duties: Monitor company central email inbox and ensuring important emails reach the correct individuals / departments. Raising incoming works / jobs on the company CAFM system (Simpro). Assist with scheduling of works with engineers. Ensuring engineers update job notes with a detailed description of works and ensuring jobs are completed with full compliance on the CAFM system. Working with a variety of departments including Electrical, Mechanical / HVAC, Building Fabric and Quoted Projects. Liaising with in-house departments, in-house engineers, sub-contractors and suppliers via telephone and email. Assisting engineers with ordering parts / materials and providing purchase orders (POs). Package Summary: Base Salary: 26,000 - 30,000 dependant on experience. Paid overtime / out of hours works available (optional, not essential) - up to 10K per annum additionally to salary. Genuine progression opportunities within a well established, expanding business. On the job training, alongside company funded training, courses and up-skilling. Hours: Monday - Friday, 08:30am - 5:30pm, office based. Location: Sutton (closest station Sutton Common). Free on-street parking available at the offices. Casual dress code in the offices. 29 days paid annual leave (21 days + bank holidays). Company pension provided. About the Company: Hard Services Maintenance Provider Company Size: 250+ staff Location: Sutton, Greater London Services offered: Electrical, HVAC & Building Fabric Maintenance and quoted project works (installations, refurbishments, upgrades, building works). Customers / Environments: Commercial - pubs, restaurants, gyms, retail stores etc. Requirements: Must be able to work full time, office based in Sutton. Experience as a Facilities Administrator / Facilities Co-Ordinator / Contract Support / Helpdesk Administrator would be highly advantageous. We are open to a variety of backgrounds, however if you have worked in Property Maintenance, Commercial Building Services etc then this would be a large advantage. Must have strong IT skills (word, excel etc). Experience using a CAFM system would be an advantage, experience using Simpro or ProNett as a CAFM system would be a major advantage. Comfortable working in a busy, fast paced environment. This is a fantastic opportunity for a Facilities Administrator to join a successful, well established business with a huge amount of support for career growth and opportunity. If you would be interested in this Facilities Administrator position then please apply by submitting a full CV.
