Personal Injury Solicitor / CILEX Qualified or Equivalent Grimsby, Lincolnshire, Progress with us NQ to 5 PQE £35,000 to £65,000 The Firm This is the kind of firm where you can build a career without losing the family feel that makes people enjoy coming to work. Recognised as one of the Sunday Times Best Places to Work for three consecutive years and recognised as a leading employer, the firm has built a culture around progression, support and genuinely valuing its people. You won't be treated as just another fee earner. There is a strong emphasis on developing people, encouraging progression and giving ambitious lawyers the opportunity to move forward rather than feeling stuck in the same role year after year. If you're ready to stop feeling like you're in a rut and want to join a growing, ambitious firm where you can see a future for yourself, this could be the move you've been waiting for. The Role • Join a specialist Serious Injury team handling complex and challenging personal injury matters. • Open to candidates from NQ through to 5 PQE. • Manage your own caseload from initial instruction through to settlement or trial. • Work on serious injury and multi track claims where your legal expertise can make a genuine difference to clients. • Provide clear, practical and high quality legal advice throughout the lifecycle of each claim. • Build trusted relationships with clients and provide exceptional client care, particularly when supporting vulnerable people through difficult circumstances. • Prepare statements, schedules of loss, court bundles and other legal documentation. • Liaise with counsel, experts, insurers and other stakeholders to progress claims effectively. • Take ownership of your files while having the support of an experienced and collaborative team around you. • Contribute to the development and growth of the Serious Injury team. • Support colleagues, share knowledge and provide cover where required. • Contribute to business development initiatives and help strengthen the team's external profile. • Work towards agreed financial and time targets while maintaining excellent standards of client service. • Benefit from hybrid working and the flexibility to work from the Grimsby office alongside remote working arrangements. What would your ideal next move look like? More responsibility, better progression, or simply working somewhere that actually recognises and invests in you? You • Solicitor, CILEX qualified or equivalent, ideally between NQ and 5 PQE. • Experience within a personal injury environment, ideally including multi track litigation. • Comfortable managing your own caseload with appropriate levels of supervision and support. • Able to take ownership of files from initial instruction through to conclusion. • Strong knowledge of civil procedure and litigation processes. • Highly organised, with excellent attention to detail and the ability to manage competing deadlines. • An excellent communicator who understands the importance of empathy, compassion and exceptional client care. • Comfortable working towards agreed performance, financial and time targets. • Methodical in your approach to file management and confident using IT systems. • Passionate about serious injury law and committed to achieving the best possible outcomes for your clients. • Experience of complex or high value serious injury claims would be advantageous. • APIL, Law Society or other relevant professional accreditation would be desirable. • An interest in business development and helping a specialist team continue to grow would also be welcomed. Benefits • Salary of £35,000 to £65,000, depending on experience. • Hybrid and flexible working arrangements. • 5 weeks' annual leave, plus bank holidays and company days. • Option to buy or sell annual leave. • Flexible working hours. • Company pension. • Enhanced maternity benefits. • Life assurance. • Income protection. • Critical illness cover. • Perkbox employee benefits. • Access to Bupa wellbeing support. • Opportunities for professional development and career progression. • The opportunity to work alongside experienced specialists on complex and high value matters. • A collaborative working environment where knowledge sharing and teamwork are encouraged. • A supportive culture that values work life balance and employee wellbeing. Ready to make your next move? If you're good at what you do but feel like your current firm isn't giving you the opportunity to progress, this is your chance to change that. Don't wait until another year passes and you're still asking yourself what comes next. Contact Toby Ryan at QED Legal today for a confidential conversation about the opportunity and where it could take your career.
Aug 18, 2026
Full time
Personal Injury Solicitor / CILEX Qualified or Equivalent Grimsby, Lincolnshire, Progress with us NQ to 5 PQE £35,000 to £65,000 The Firm This is the kind of firm where you can build a career without losing the family feel that makes people enjoy coming to work. Recognised as one of the Sunday Times Best Places to Work for three consecutive years and recognised as a leading employer, the firm has built a culture around progression, support and genuinely valuing its people. You won't be treated as just another fee earner. There is a strong emphasis on developing people, encouraging progression and giving ambitious lawyers the opportunity to move forward rather than feeling stuck in the same role year after year. If you're ready to stop feeling like you're in a rut and want to join a growing, ambitious firm where you can see a future for yourself, this could be the move you've been waiting for. The Role • Join a specialist Serious Injury team handling complex and challenging personal injury matters. • Open to candidates from NQ through to 5 PQE. • Manage your own caseload from initial instruction through to settlement or trial. • Work on serious injury and multi track claims where your legal expertise can make a genuine difference to clients. • Provide clear, practical and high quality legal advice throughout the lifecycle of each claim. • Build trusted relationships with clients and provide exceptional client care, particularly when supporting vulnerable people through difficult circumstances. • Prepare statements, schedules of loss, court bundles and other legal documentation. • Liaise with counsel, experts, insurers and other stakeholders to progress claims effectively. • Take ownership of your files while having the support of an experienced and collaborative team around you. • Contribute to the development and growth of the Serious Injury team. • Support colleagues, share knowledge and provide cover where required. • Contribute to business development initiatives and help strengthen the team's external profile. • Work towards agreed financial and time targets while maintaining excellent standards of client service. • Benefit from hybrid working and the flexibility to work from the Grimsby office alongside remote working arrangements. What would your ideal next move look like? More responsibility, better progression, or simply working somewhere that actually recognises and invests in you? You • Solicitor, CILEX qualified or equivalent, ideally between NQ and 5 PQE. • Experience within a personal injury environment, ideally including multi track litigation. • Comfortable managing your own caseload with appropriate levels of supervision and support. • Able to take ownership of files from initial instruction through to conclusion. • Strong knowledge of civil procedure and litigation processes. • Highly organised, with excellent attention to detail and the ability to manage competing deadlines. • An excellent communicator who understands the importance of empathy, compassion and exceptional client care. • Comfortable working towards agreed performance, financial and time targets. • Methodical in your approach to file management and confident using IT systems. • Passionate about serious injury law and committed to achieving the best possible outcomes for your clients. • Experience of complex or high value serious injury claims would be advantageous. • APIL, Law Society or other relevant professional accreditation would be desirable. • An interest in business development and helping a specialist team continue to grow would also be welcomed. Benefits • Salary of £35,000 to £65,000, depending on experience. • Hybrid and flexible working arrangements. • 5 weeks' annual leave, plus bank holidays and company days. • Option to buy or sell annual leave. • Flexible working hours. • Company pension. • Enhanced maternity benefits. • Life assurance. • Income protection. • Critical illness cover. • Perkbox employee benefits. • Access to Bupa wellbeing support. • Opportunities for professional development and career progression. • The opportunity to work alongside experienced specialists on complex and high value matters. • A collaborative working environment where knowledge sharing and teamwork are encouraged. • A supportive culture that values work life balance and employee wellbeing. Ready to make your next move? If you're good at what you do but feel like your current firm isn't giving you the opportunity to progress, this is your chance to change that. Don't wait until another year passes and you're still asking yourself what comes next. Contact Toby Ryan at QED Legal today for a confidential conversation about the opportunity and where it could take your career.
Positive Employment is currently recruiting for a Benefits Assessor for our client, a local government organisation based in Cheshire. The successful post holder will under the guidance of the Senior Benefit Assessor, to assess Housing and Council Tax Benefit in accordance with legislation, case law, and the working practices and procedures of the council to the required standards of accuracy and achieving agreed clearance times as laid out in the Service plan Deal with customer enquiries by telephone, in person or on visit as required, and to support colleagues and partners in prioritising customer needs, and providing excellent customer care. This role is a temporary contract with an initial contract length of 3 months with the possibility to extend. THE ROLE IS FULLY REMOTE WORKING. Duties and Responsibilities but not limited to: Process all work allocated by the Benefit Team Leaders in accordance with service performance indicators and office procedures. Assess all types of Housing Benefit (HB) and Council Tax Benefit (CTB) applications, including applications from students, self-employed applicants and customers across all types of tenures. Undertake overpayment calculations and underlying entitlement assessments. Undertake initial investigations relating to complaints and verify claims to the required standard. Maintain accurate customer records using online computer systems, complying with Data Protection, Freedom of Information and other security standards. Provide accurate advice to customers, promoting take-up of Housing Benefit, Council Tax Benefit and other welfare benefits. Ensure customers receive the maximum benefits and additional income to which they are entitled. Identify and initiate recovery of overpaid benefits and classify overpayments for subsidy purposes. Ensure overpayments are identified, calculated, notified and recovered in accordance with relevant Housing Benefit and Council Tax Benefit legislation. Maintain effective communication with claimants and other stakeholders throughout the overpayment process. Provide support, training or mentoring to colleagues and partners as required. Conduct quality control exercises by checking colleagues' work, identifying discrepancies and errors, and reporting findings to the Benefits Team Leader. Conduct home visits, with a colleague where necessary, to facilitate benefit-related enquiries. Deal with telephone enquiries and provide assistance on complex issues to employees within One-Stop-Shops and, where appropriate, conduct customer interviews. Work in partnership with Council Tax Billing, Recovery and Fraud teams and maintain effective communication on common issues. Liaise with DWP offices, the Rent Officer Service, Housing Associations and private landlords regarding individual cases. Keep up to date with changes in relevant legislation. Comply with Health and Safety legislation and the organisation's Equal Opportunities Policy. Provide customer services and process Housing Benefit claims at the frontline and at alternative venues as required. Identify and refer potential fraud cases to the Fraud Team for investigation and liaise with investigators as required. Personal Requirements: Experience of using Academy and Civica is preferable. Experience of assessing Housing Benefit and Council Tax Benefit applications. Experience of dealing with a range of benefit claims, including applications from students, self-employed applicants and different types of tenancy. Knowledge and understanding of Housing Benefit and Council Tax Benefit legislation. Experience of calculating, notifying and recovering benefit overpayments. Ability to assess underlying entitlement and accurately verify claims. Ability to provide accurate advice to customers regarding benefits and welfare support. Experience of maintaining accurate customer records and working in accordance with data protection and information security requirements. Ability to deal with complex customer enquiries and provide appropriate advice and assistance. Ability to work effectively with internal teams and external organisations, including DWP offices, Housing Associations, private landlords and the Rent Officer Service. Working Hours: 36 hours per week, Monday to Friday. Pay: £23.05 per hour. Please note this role is within the scope of IR35.
Aug 17, 2026
Seasonal
Positive Employment is currently recruiting for a Benefits Assessor for our client, a local government organisation based in Cheshire. The successful post holder will under the guidance of the Senior Benefit Assessor, to assess Housing and Council Tax Benefit in accordance with legislation, case law, and the working practices and procedures of the council to the required standards of accuracy and achieving agreed clearance times as laid out in the Service plan Deal with customer enquiries by telephone, in person or on visit as required, and to support colleagues and partners in prioritising customer needs, and providing excellent customer care. This role is a temporary contract with an initial contract length of 3 months with the possibility to extend. THE ROLE IS FULLY REMOTE WORKING. Duties and Responsibilities but not limited to: Process all work allocated by the Benefit Team Leaders in accordance with service performance indicators and office procedures. Assess all types of Housing Benefit (HB) and Council Tax Benefit (CTB) applications, including applications from students, self-employed applicants and customers across all types of tenures. Undertake overpayment calculations and underlying entitlement assessments. Undertake initial investigations relating to complaints and verify claims to the required standard. Maintain accurate customer records using online computer systems, complying with Data Protection, Freedom of Information and other security standards. Provide accurate advice to customers, promoting take-up of Housing Benefit, Council Tax Benefit and other welfare benefits. Ensure customers receive the maximum benefits and additional income to which they are entitled. Identify and initiate recovery of overpaid benefits and classify overpayments for subsidy purposes. Ensure overpayments are identified, calculated, notified and recovered in accordance with relevant Housing Benefit and Council Tax Benefit legislation. Maintain effective communication with claimants and other stakeholders throughout the overpayment process. Provide support, training or mentoring to colleagues and partners as required. Conduct quality control exercises by checking colleagues' work, identifying discrepancies and errors, and reporting findings to the Benefits Team Leader. Conduct home visits, with a colleague where necessary, to facilitate benefit-related enquiries. Deal with telephone enquiries and provide assistance on complex issues to employees within One-Stop-Shops and, where appropriate, conduct customer interviews. Work in partnership with Council Tax Billing, Recovery and Fraud teams and maintain effective communication on common issues. Liaise with DWP offices, the Rent Officer Service, Housing Associations and private landlords regarding individual cases. Keep up to date with changes in relevant legislation. Comply with Health and Safety legislation and the organisation's Equal Opportunities Policy. Provide customer services and process Housing Benefit claims at the frontline and at alternative venues as required. Identify and refer potential fraud cases to the Fraud Team for investigation and liaise with investigators as required. Personal Requirements: Experience of using Academy and Civica is preferable. Experience of assessing Housing Benefit and Council Tax Benefit applications. Experience of dealing with a range of benefit claims, including applications from students, self-employed applicants and different types of tenancy. Knowledge and understanding of Housing Benefit and Council Tax Benefit legislation. Experience of calculating, notifying and recovering benefit overpayments. Ability to assess underlying entitlement and accurately verify claims. Ability to provide accurate advice to customers regarding benefits and welfare support. Experience of maintaining accurate customer records and working in accordance with data protection and information security requirements. Ability to deal with complex customer enquiries and provide appropriate advice and assistance. Ability to work effectively with internal teams and external organisations, including DWP offices, Housing Associations, private landlords and the Rent Officer Service. Working Hours: 36 hours per week, Monday to Friday. Pay: £23.05 per hour. Please note this role is within the scope of IR35.
Your new company Our client is a leading national law firm with a strong reputation within the insurance and disputes sector. Due to continued growth, the firm is looking to appoint a Supervisor to lead a team within its specialist recoveries practice. This represents an excellent opportunity for an experienced litigation lawyer with supervisory experience to move into a new and highly regarded area of law. Full training and ongoing support will be provided, making this an ideal role for candidates seeking a retrain from broader insurance, defendant litigation, commercial litigation or dispute resolution backgrounds. Your new role You will be responsible for supervising and developing a team of lawyers while ensuring the delivery of excellent client service, strong financial performance and compliance with regulatory requirements. Alongside your leadership responsibilities, you will provide technical support and guidance to fee earners, helping to drive performance and maintain high standards across the team. Key responsibilities : Managing and supervising a team of lawyers handling litigated recovery matters. Monitoring case progression and ensuring files are managed proactively through to conclusion. Supporting lawyers with technical issues, strategy and case management. Driving financial performance, productivity and utilisation across the team. Managing performance, conduct and development matters where required. Identifying and escalating client, compliance and risk issues. Conducting coaching, mentoring and training to support career development. Assisting with recruitment, onboarding and induction of new team members. Working closely with senior management to support operational objectives and client service delivery. What you'll need to succeed Applications are welcomed from qualified Solicitors and Chartered Legal Executives with litigation experience gained within insurance, defendant litigation or wider dispute resolution environments. You will ideally have: Qualification as a Solicitor or Chartered Legal Executive with rights to conduct litigation. Previous supervisory, mentoring or team leadership experience. Experience handling litigated matters and managing claims through the court process. Exposure to insurer clients or insurance-related disputes. Strong dispute resolution and case management skills. Proven ability to support and develop junior lawyers. Commercial awareness and an understanding of financial performance metrics. Excellent communication, organisational and stakeholder management skills. Candidates from recoveries, property damage, motor, professional indemnity, commercial litigation, credit hire, casualty, EL/PL or broader insurance litigation backgrounds are encouraged to apply. What you'll get in return Excellent retraining opportunity into a specialist recoveries practice. Predominantly home working with occasional travel (typically once a month or every 2 months) Clear progression prospects within a growing team. Comprehensive benefits package including private medical insurance and income protection. Ongoing professional development and leadership training. Supportive and collaborative working environment. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Alternatively, email or call us now on (phone number removed). If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 15, 2026
Full time
Your new company Our client is a leading national law firm with a strong reputation within the insurance and disputes sector. Due to continued growth, the firm is looking to appoint a Supervisor to lead a team within its specialist recoveries practice. This represents an excellent opportunity for an experienced litigation lawyer with supervisory experience to move into a new and highly regarded area of law. Full training and ongoing support will be provided, making this an ideal role for candidates seeking a retrain from broader insurance, defendant litigation, commercial litigation or dispute resolution backgrounds. Your new role You will be responsible for supervising and developing a team of lawyers while ensuring the delivery of excellent client service, strong financial performance and compliance with regulatory requirements. Alongside your leadership responsibilities, you will provide technical support and guidance to fee earners, helping to drive performance and maintain high standards across the team. Key responsibilities : Managing and supervising a team of lawyers handling litigated recovery matters. Monitoring case progression and ensuring files are managed proactively through to conclusion. Supporting lawyers with technical issues, strategy and case management. Driving financial performance, productivity and utilisation across the team. Managing performance, conduct and development matters where required. Identifying and escalating client, compliance and risk issues. Conducting coaching, mentoring and training to support career development. Assisting with recruitment, onboarding and induction of new team members. Working closely with senior management to support operational objectives and client service delivery. What you'll need to succeed Applications are welcomed from qualified Solicitors and Chartered Legal Executives with litigation experience gained within insurance, defendant litigation or wider dispute resolution environments. You will ideally have: Qualification as a Solicitor or Chartered Legal Executive with rights to conduct litigation. Previous supervisory, mentoring or team leadership experience. Experience handling litigated matters and managing claims through the court process. Exposure to insurer clients or insurance-related disputes. Strong dispute resolution and case management skills. Proven ability to support and develop junior lawyers. Commercial awareness and an understanding of financial performance metrics. Excellent communication, organisational and stakeholder management skills. Candidates from recoveries, property damage, motor, professional indemnity, commercial litigation, credit hire, casualty, EL/PL or broader insurance litigation backgrounds are encouraged to apply. What you'll get in return Excellent retraining opportunity into a specialist recoveries practice. Predominantly home working with occasional travel (typically once a month or every 2 months) Clear progression prospects within a growing team. Comprehensive benefits package including private medical insurance and income protection. Ongoing professional development and leadership training. Supportive and collaborative working environment. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Alternatively, email or call us now on (phone number removed). If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Advancing People are recruiting for a permanent remote working Insurance Complaints Team Lead to join a rapidly expanding VC Backed Tech company who are using AI to help insurers process Claims. To be considered for this Complaints Team Lead role you MUST have at least 5 years Insurance Team Lead experience in one of: Complaints / Fraud / Quality Assurance You can live anywhere within the UK. Our client have raised $16M+, and already manage claims for 30+ insurers across more than $200M in insurance premiums with aggressive growth plans. We are looking for an experienced Team Leader to join a talented Claims Department. This person will lead a team of expert Technical Claims Handlers, covering Complaints, Fraud, Quality Assurance, Recoveries and Payment Controls. This role is ideal for an experienced Insurance Complaints Team Lead who wants to build their career at a company that rewards performance, who is hungry to learn and grow fast with the business. The Role: Line management of a team of Technical Claims Handler, including all HR and Performance management Drive top performance and KPI achievement in your team Claims workflow allocation and capacity planning to achieve high productivity and quality results Quality Assurance checks and coaching to improve quality of technical claims team output Maintain detailed and robust oversight of the technical claims portfolio, including the escalation of any risks The Person: A minimum of 5 years' experience in an Insurance Claims Leadership Role managing +8 Direct Reports A minimum of 5 years' experience in at least one of: Complaints / Fraud / Quality Assurance Previous experience leading in a start-up high-growth company Deep expertise claims handling and insurance best practices Ability to use data to drive understanding and decision making Experience coaching colleagues to achieve improved quality and productivity Ability to inspire and achieve top performance from your team Highly organised and able to self-prioritise workload for the benefit of business and customer A team player, always willing to support colleagues to achieve the right results This is a rare full time Permanent position offering an annual salary of up to 55,000 + 15% Bonus + Equity , as well as very attractive company benefits. The role offers full flexibility to work from home - remote working 5 days a week (100% of the time). Advancing People - The Recruitment Specialist Advancing People Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.
Aug 15, 2026
Full time
Advancing People are recruiting for a permanent remote working Insurance Complaints Team Lead to join a rapidly expanding VC Backed Tech company who are using AI to help insurers process Claims. To be considered for this Complaints Team Lead role you MUST have at least 5 years Insurance Team Lead experience in one of: Complaints / Fraud / Quality Assurance You can live anywhere within the UK. Our client have raised $16M+, and already manage claims for 30+ insurers across more than $200M in insurance premiums with aggressive growth plans. We are looking for an experienced Team Leader to join a talented Claims Department. This person will lead a team of expert Technical Claims Handlers, covering Complaints, Fraud, Quality Assurance, Recoveries and Payment Controls. This role is ideal for an experienced Insurance Complaints Team Lead who wants to build their career at a company that rewards performance, who is hungry to learn and grow fast with the business. The Role: Line management of a team of Technical Claims Handler, including all HR and Performance management Drive top performance and KPI achievement in your team Claims workflow allocation and capacity planning to achieve high productivity and quality results Quality Assurance checks and coaching to improve quality of technical claims team output Maintain detailed and robust oversight of the technical claims portfolio, including the escalation of any risks The Person: A minimum of 5 years' experience in an Insurance Claims Leadership Role managing +8 Direct Reports A minimum of 5 years' experience in at least one of: Complaints / Fraud / Quality Assurance Previous experience leading in a start-up high-growth company Deep expertise claims handling and insurance best practices Ability to use data to drive understanding and decision making Experience coaching colleagues to achieve improved quality and productivity Ability to inspire and achieve top performance from your team Highly organised and able to self-prioritise workload for the benefit of business and customer A team player, always willing to support colleagues to achieve the right results This is a rare full time Permanent position offering an annual salary of up to 55,000 + 15% Bonus + Equity , as well as very attractive company benefits. The role offers full flexibility to work from home - remote working 5 days a week (100% of the time). Advancing People - The Recruitment Specialist Advancing People Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.
Advancing People are recruiting for a permanent remote working Insurance Complaints Team Lead to join a rapidly expanding VC Backed Tech company who are using AI to help insurers process Claims. To be considered for this Complaints Team Lead role you MUST have at least 5 years Insurance Team Lead experience in one of: Complaints / Fraud / Quality Assurance You can live anywhere within the UK. Our client have raised $16M+, and already manage claims for 30+ insurers across more than $200M in insurance premiums with aggressive growth plans. We are looking for an experienced Team Leader to join a talented Claims Department. This person will lead a team of expert Technical Claims Handlers, covering Complaints, Fraud, Quality Assurance, Recoveries and Payment Controls. This role is ideal for an experienced Insurance Complaints Team Lead who wants to build their career at a company that rewards performance, who is hungry to learn and grow fast with the business. The Role: Line management of a team of Technical Claims Handler, including all HR and Performance management Drive top performance and KPI achievement in your team Claims workflow allocation and capacity planning to achieve high productivity and quality results Quality Assurance checks and coaching to improve quality of technical claims team output Maintain detailed and robust oversight of the technical claims portfolio, including the escalation of any risks The Person: A minimum of 5 years' experience in an Insurance Claims Leadership Role managing +8 Direct Reports A minimum of 5 years' experience in at least one of: Complaints / Fraud / Quality Assurance Previous experience leading in a start-up high-growth company Deep expertise claims handling and insurance best practices Ability to use data to drive understanding and decision making Experience coaching colleagues to achieve improved quality and productivity Ability to inspire and achieve top performance from your team Highly organised and able to self-prioritise workload for the benefit of business and customer A team player, always willing to support colleagues to achieve the right results This is a rare full time Permanent position offering an annual salary of up to 55,000 + 15% Bonus + Equity , as well as very attractive company benefits. The role offers full flexibility to work from home - remote working 5 days a week (100% of the time). Advancing People - The Recruitment Specialist Advancing People Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.
Aug 14, 2026
Full time
Advancing People are recruiting for a permanent remote working Insurance Complaints Team Lead to join a rapidly expanding VC Backed Tech company who are using AI to help insurers process Claims. To be considered for this Complaints Team Lead role you MUST have at least 5 years Insurance Team Lead experience in one of: Complaints / Fraud / Quality Assurance You can live anywhere within the UK. Our client have raised $16M+, and already manage claims for 30+ insurers across more than $200M in insurance premiums with aggressive growth plans. We are looking for an experienced Team Leader to join a talented Claims Department. This person will lead a team of expert Technical Claims Handlers, covering Complaints, Fraud, Quality Assurance, Recoveries and Payment Controls. This role is ideal for an experienced Insurance Complaints Team Lead who wants to build their career at a company that rewards performance, who is hungry to learn and grow fast with the business. The Role: Line management of a team of Technical Claims Handler, including all HR and Performance management Drive top performance and KPI achievement in your team Claims workflow allocation and capacity planning to achieve high productivity and quality results Quality Assurance checks and coaching to improve quality of technical claims team output Maintain detailed and robust oversight of the technical claims portfolio, including the escalation of any risks The Person: A minimum of 5 years' experience in an Insurance Claims Leadership Role managing +8 Direct Reports A minimum of 5 years' experience in at least one of: Complaints / Fraud / Quality Assurance Previous experience leading in a start-up high-growth company Deep expertise claims handling and insurance best practices Ability to use data to drive understanding and decision making Experience coaching colleagues to achieve improved quality and productivity Ability to inspire and achieve top performance from your team Highly organised and able to self-prioritise workload for the benefit of business and customer A team player, always willing to support colleagues to achieve the right results This is a rare full time Permanent position offering an annual salary of up to 55,000 + 15% Bonus + Equity , as well as very attractive company benefits. The role offers full flexibility to work from home - remote working 5 days a week (100% of the time). Advancing People - The Recruitment Specialist Advancing People Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.
Expleo is a trusted partner for end-to-end, integrated engineering, quality services, and management consulting for digital transformation. We help businesses harness technological change to successfully deliver innovation, improve resilience and support secure, regulated and operationally critical environments. As part of the Expleo UK Cybersecurity Practice, you will lead the delivery of product security, cyber assurance and secure-by-design activity for a major UK defence maritime programme, supporting an autonomous surface vessel capability being matured towards a whole-ship system design review. This is a senior, client-facing role requiring strong cybersecurity leadership, defence assurance experience, maritime or shipbuilding awareness, and the ability to embed security into complex engineering, platform, IT and OT environments. The platform is designed to operate crewless, which shifts the security centre of gravity from information confidentiality towards the safety and availability of operational technology, and makes the remote command-and-control link and position, navigation, and timing resilience the assets that matter most. You will act as the cyber authority within the client's integrated design team, owning the Security Management Plan and the coherence of the wider security artefact set, and directing the work of a security architect and a cybersecurity consultant. The role sits at the intersection of naval architecture, systems engineering, product security, information assurance and MOD/maritime cyber compliance. The role requires a strong blend of cybersecurity leadership, secure engineering, technical assurance, stakeholder management, governance, supplier oversight and defence regulatory experience. You will need to operate with autonomy, technical credibility and the ability to provide clear decision support to senior leaders. Own and maintain the Security Management Plan covering OT, IT and physical security, including the assurance and acceptance strategy, management of the supply chain and the route to demonstrating secure by design in accordance with UK MOD requirements. Act as the senior security authority within the client's integrated design team, providing direction, challenge and assurance across engineering and delivery activity. Develop the threat assessment and a proposed security risk appetite for agreement, in lieu of customer-supplied statements. Lead the preliminary security risk assessment and manage design risk exposure, proportionate to the design's maturity, through a live design risk register owned by and reported to the client delivery team. Produce the preliminary specification of security requirements and appropriate standards for OT, IT and physical security, including security classification and criticality assessment. Maintain traceability from threat to risk to control to requirement, so that every security requirement is justified and evidenced. Define supplier and supply chain security requirements and ensure they are embedded in specifications, delivery expectations and technical acceptance criteria. Review and assess supplier security deliverables, including security claims, compliance evidence, technical designs, assurance artefacts and software bills of materials. Direct and quality-assure the work of the security architect and cybersecurity consultant, ensuring the artefact set is coherent, traceable and defensible. Provide security input to formal engineering design reviews, including system design reviews and equivalent programme governance gates, prepare and present material, and close out resulting actions. Manage meetings with security stakeholders and represent the security position to senior client stakeholders and independent technical governance. Apply relevant MOD, NCSC, defence and maritime security frameworks to support assurance, accreditation and compliance activities, and reconcile the security position with the platform safety case. Generate a detailed scope of work for subsequent programme phases, and an outline scope for later phases. Produce clear technical assurance outputs, security design material, decision papers, risk statements, briefing notes and governance updates. Work independently as a senior subject matter expert, determining the day-to-day technical approach, stakeholder engagement and assurance rhythm required to achieve agreed outcomes. Relevant education or industry-recognised certifications in cybersecurity, information assurance, secure engineering, security architecture, risk management or a related discipline. Suitable qualifications may include BSc, MSc, CISSP, CISM, CRISC, CISA, CCP, ISO 27001 Lead Implementer/Lead Auditor, Security+, CySA+, SABSA, TOGAF, IEC 62443, NCSC CAF-related experience or equivalent professional experience. Experience working within UK MOD, defence, maritime, shipbuilding, naval, critical national infrastructure or operationally critical environments would be highly beneficial.
Aug 13, 2026
Full time
Expleo is a trusted partner for end-to-end, integrated engineering, quality services, and management consulting for digital transformation. We help businesses harness technological change to successfully deliver innovation, improve resilience and support secure, regulated and operationally critical environments. As part of the Expleo UK Cybersecurity Practice, you will lead the delivery of product security, cyber assurance and secure-by-design activity for a major UK defence maritime programme, supporting an autonomous surface vessel capability being matured towards a whole-ship system design review. This is a senior, client-facing role requiring strong cybersecurity leadership, defence assurance experience, maritime or shipbuilding awareness, and the ability to embed security into complex engineering, platform, IT and OT environments. The platform is designed to operate crewless, which shifts the security centre of gravity from information confidentiality towards the safety and availability of operational technology, and makes the remote command-and-control link and position, navigation, and timing resilience the assets that matter most. You will act as the cyber authority within the client's integrated design team, owning the Security Management Plan and the coherence of the wider security artefact set, and directing the work of a security architect and a cybersecurity consultant. The role sits at the intersection of naval architecture, systems engineering, product security, information assurance and MOD/maritime cyber compliance. The role requires a strong blend of cybersecurity leadership, secure engineering, technical assurance, stakeholder management, governance, supplier oversight and defence regulatory experience. You will need to operate with autonomy, technical credibility and the ability to provide clear decision support to senior leaders. Own and maintain the Security Management Plan covering OT, IT and physical security, including the assurance and acceptance strategy, management of the supply chain and the route to demonstrating secure by design in accordance with UK MOD requirements. Act as the senior security authority within the client's integrated design team, providing direction, challenge and assurance across engineering and delivery activity. Develop the threat assessment and a proposed security risk appetite for agreement, in lieu of customer-supplied statements. Lead the preliminary security risk assessment and manage design risk exposure, proportionate to the design's maturity, through a live design risk register owned by and reported to the client delivery team. Produce the preliminary specification of security requirements and appropriate standards for OT, IT and physical security, including security classification and criticality assessment. Maintain traceability from threat to risk to control to requirement, so that every security requirement is justified and evidenced. Define supplier and supply chain security requirements and ensure they are embedded in specifications, delivery expectations and technical acceptance criteria. Review and assess supplier security deliverables, including security claims, compliance evidence, technical designs, assurance artefacts and software bills of materials. Direct and quality-assure the work of the security architect and cybersecurity consultant, ensuring the artefact set is coherent, traceable and defensible. Provide security input to formal engineering design reviews, including system design reviews and equivalent programme governance gates, prepare and present material, and close out resulting actions. Manage meetings with security stakeholders and represent the security position to senior client stakeholders and independent technical governance. Apply relevant MOD, NCSC, defence and maritime security frameworks to support assurance, accreditation and compliance activities, and reconcile the security position with the platform safety case. Generate a detailed scope of work for subsequent programme phases, and an outline scope for later phases. Produce clear technical assurance outputs, security design material, decision papers, risk statements, briefing notes and governance updates. Work independently as a senior subject matter expert, determining the day-to-day technical approach, stakeholder engagement and assurance rhythm required to achieve agreed outcomes. Relevant education or industry-recognised certifications in cybersecurity, information assurance, secure engineering, security architecture, risk management or a related discipline. Suitable qualifications may include BSc, MSc, CISSP, CISM, CRISC, CISA, CCP, ISO 27001 Lead Implementer/Lead Auditor, Security+, CySA+, SABSA, TOGAF, IEC 62443, NCSC CAF-related experience or equivalent professional experience. Experience working within UK MOD, defence, maritime, shipbuilding, naval, critical national infrastructure or operationally critical environments would be highly beneficial.
Operations Manager - Claims - Remote A high growth specialty insurance organisation is seeking an Insurance Operations Manager to lead strategic operational initiatives within a data driven, globally distributed Claims function. Joining a growing international claims team, you'll act as a key link between claims operations, data and external partners. This is a highly visible role requiring someone who can confidently engage with senior stakeholders, present complex information in an accessible way and build strong relationships both internally and externally. Key Responsibilities Support claims data requirements and reporting initiatives Work closely with carrier partners to understand, translate and communicate data requirements Manage and oversee loss fund processes, ensuring appropriate controls, monitoring and governance Analyse claims data to identify trends, opportunities and operational improvements Contribute to strategic claims transformation projects Support the development of enhanced reporting and data presentation capabilities Play a role in exploring and implementing AI-driven claims initiatives Provide insights that support business growth and operational excellence Essential Experience Proven experience within Claims Strong claims operations and/or claims management background Highly data-driven with the ability to interpret, analyse and communicate insights Experience working with claims-related reporting, analytics or operational data Understanding of loss fund management and claims fund governance We're particularly interested in candidates from one of the following backgrounds: Claims professionals who have transitioned into a data or analytics-focused role Claims and operations specialists with strong data and reporting expertise This is a permanent opportunity paying a competitive salary, fully remote with the expectation of active engagement and occasional global travel.
Aug 13, 2026
Full time
Operations Manager - Claims - Remote A high growth specialty insurance organisation is seeking an Insurance Operations Manager to lead strategic operational initiatives within a data driven, globally distributed Claims function. Joining a growing international claims team, you'll act as a key link between claims operations, data and external partners. This is a highly visible role requiring someone who can confidently engage with senior stakeholders, present complex information in an accessible way and build strong relationships both internally and externally. Key Responsibilities Support claims data requirements and reporting initiatives Work closely with carrier partners to understand, translate and communicate data requirements Manage and oversee loss fund processes, ensuring appropriate controls, monitoring and governance Analyse claims data to identify trends, opportunities and operational improvements Contribute to strategic claims transformation projects Support the development of enhanced reporting and data presentation capabilities Play a role in exploring and implementing AI-driven claims initiatives Provide insights that support business growth and operational excellence Essential Experience Proven experience within Claims Strong claims operations and/or claims management background Highly data-driven with the ability to interpret, analyse and communicate insights Experience working with claims-related reporting, analytics or operational data Understanding of loss fund management and claims fund governance We're particularly interested in candidates from one of the following backgrounds: Claims professionals who have transitioned into a data or analytics-focused role Claims and operations specialists with strong data and reporting expertise This is a permanent opportunity paying a competitive salary, fully remote with the expectation of active engagement and occasional global travel.
The Role: We re looking for a Customer Retention Specialist to join our busy team here at Agria Pet Insurance where you ll support our customers who are coming to the end of their current policy and want to discuss their renewal with us. A key part of your role will be to actively listen to any customer queries and then work with them to fact find and understand any changes to their policy details and circumstances. You will then utilise your training and our systems to offer the customer the most suitable products and price for their upcoming insurance needs. You ll be enthusiastic about our products and be able to talk confidently to our customers, making sure they understand everything about their policy and quotation. This role can be based fully remote or from our Aylesbury, Buckinghamshire office once a week (every Wednesday). You will be required to attend a two week, in office induction when you start (accommodation provided for remote workers). You must be able to commit to these arrangements in order to be considered for this role. What you ll be doing: Handle all retention & renewal calls, both inbound and outbound, to ensure optimal rate of retained and renewed policies. Outbound calling including but not limited to; retention and renewal, breeders, requesting information for claims and underwriting of new policy applications. Objection handling including but not limited to; policy cancellations, premium increases, Claims decisions. Support and advise Sales and Customer Service agents with complex queries. Be the escalation point for complex queries and carry out required investigations to find a satisfactory resolution. Handle any calls that overflow from Sales or Customer Service to maintain required service levels Record and maintain accurate policyholder information using the in-house computer systems What we re looking for: Previous experience of working in a customer retention environment with a passion for providing great customer service Good initiative and problem solving skills Ability to overcome customer objections and drive a positive resolution through excellent communication skills (questioning and listening) Good computer skills able to take in-bound calls whilst navigating our in-house system Confident communicator Why choose Agria Pet: Agria Pet Insurance is one of the UK's leading specialist pet insurance providers. We only provide lifetime insurance for animals, so truly understand and care about our customers and their beloved pets - especially as most of our team are pet parents, and we're all animal-lovers. Our passion for pets means that we are trusted by The Royal Kennel Club, Lloyds and many other significant affinity partners to provide lifetime pet insurance in their names. Working closely with animal welfare organisations, vets and breeders, gives us deep insight on what's best for pets. And we give back too - including supporting hundreds of animal rescues, protecting over 100,000 rescued animals, and through donations of over £2m to animal charities. We are a strong, growing business, having doubled our GWP in the last 5 years, with a supportive ethos and family feel. We became one of the UK s Best Workplaces in 2023, 2024, 2025 and again in 2026, we have the top 4 slots on Which? Best Buy pet insurance, are ranked 4.8 on Trustpilot (higher than any other pet insurance provider) and we are extremely proud to be the only carbon negative pet insurer in the UK. What we offer: Competitive commission structure 25 days annual leave which increases with service, plus bank holidays Opportunity to buy/sell up to 5 days annual leave per calendar year Pension and Life Assurance scheme Access to 25% off insuring your pet with Agria. Friends and family are also entitled to a discount too We aim to support the health and wellbeing of all our colleagues so you ll have access to a Health Cash Plan, mental health support and health and wellbeing platforms, including Headspace
Aug 13, 2026
Full time
The Role: We re looking for a Customer Retention Specialist to join our busy team here at Agria Pet Insurance where you ll support our customers who are coming to the end of their current policy and want to discuss their renewal with us. A key part of your role will be to actively listen to any customer queries and then work with them to fact find and understand any changes to their policy details and circumstances. You will then utilise your training and our systems to offer the customer the most suitable products and price for their upcoming insurance needs. You ll be enthusiastic about our products and be able to talk confidently to our customers, making sure they understand everything about their policy and quotation. This role can be based fully remote or from our Aylesbury, Buckinghamshire office once a week (every Wednesday). You will be required to attend a two week, in office induction when you start (accommodation provided for remote workers). You must be able to commit to these arrangements in order to be considered for this role. What you ll be doing: Handle all retention & renewal calls, both inbound and outbound, to ensure optimal rate of retained and renewed policies. Outbound calling including but not limited to; retention and renewal, breeders, requesting information for claims and underwriting of new policy applications. Objection handling including but not limited to; policy cancellations, premium increases, Claims decisions. Support and advise Sales and Customer Service agents with complex queries. Be the escalation point for complex queries and carry out required investigations to find a satisfactory resolution. Handle any calls that overflow from Sales or Customer Service to maintain required service levels Record and maintain accurate policyholder information using the in-house computer systems What we re looking for: Previous experience of working in a customer retention environment with a passion for providing great customer service Good initiative and problem solving skills Ability to overcome customer objections and drive a positive resolution through excellent communication skills (questioning and listening) Good computer skills able to take in-bound calls whilst navigating our in-house system Confident communicator Why choose Agria Pet: Agria Pet Insurance is one of the UK's leading specialist pet insurance providers. We only provide lifetime insurance for animals, so truly understand and care about our customers and their beloved pets - especially as most of our team are pet parents, and we're all animal-lovers. Our passion for pets means that we are trusted by The Royal Kennel Club, Lloyds and many other significant affinity partners to provide lifetime pet insurance in their names. Working closely with animal welfare organisations, vets and breeders, gives us deep insight on what's best for pets. And we give back too - including supporting hundreds of animal rescues, protecting over 100,000 rescued animals, and through donations of over £2m to animal charities. We are a strong, growing business, having doubled our GWP in the last 5 years, with a supportive ethos and family feel. We became one of the UK s Best Workplaces in 2023, 2024, 2025 and again in 2026, we have the top 4 slots on Which? Best Buy pet insurance, are ranked 4.8 on Trustpilot (higher than any other pet insurance provider) and we are extremely proud to be the only carbon negative pet insurer in the UK. What we offer: Competitive commission structure 25 days annual leave which increases with service, plus bank holidays Opportunity to buy/sell up to 5 days annual leave per calendar year Pension and Life Assurance scheme Access to 25% off insuring your pet with Agria. Friends and family are also entitled to a discount too We aim to support the health and wellbeing of all our colleagues so you ll have access to a Health Cash Plan, mental health support and health and wellbeing platforms, including Headspace
The Role: We re looking for a Customer Service Advisor to join our busy team here at Agria Pet Insurance. In this role, you'll be the first point of contact for our valued customers, ensuring their inquiries, concerns, and needs are handled with professionalism and care. Working to agreed service levels, you ll be responsible for both inbound and outbound calls. You ll be an enthusiastic individual who is passionate about providing outstanding customer service and promoting our brand. This is a remote role. The start date for this role is 21st September and you will be required to attend a two week in office induction when you start (accommodation will be provided for the duration of the induction). You must be able to commit to these arrangements and start date in order to be considered for this role. This is a full time role working 36 hours per week between the hours of 9:00am-6:00pm Monday-Friday on a rotating shift pattern. You will also be required to work 1 Saturday in 4, 9:00am-1:00pm. What you ll be doing: Answer all Customer and Claims incoming calls efficiently and professionally Outbound calling including; retention and renewal, breeders, requesting information for claims and underwriting of new policy applications Objection handling including; policy cancellations, premium increases, Claims decisions Respond to customer enquiries appropriately, ensuring all documentation is professional and correct Deal and attempt to resolve customer complaints Record and maintain accurate policyholder information using the in-house computer systems Maintain a thorough working knowledge of all policy terms and conditions Ensure all company and departmental policies and procedures are adhered too at all times What we re looking for: Previous experience of working in a customer service role within a contact centre environment Effective questioning and listening skills. Good organisational and interpersonal skills. Ability to work under pressure and to tight deadlines. Computer literate (MS Office) with keyboard skills. Precise comprehension and ability to communicate clearly in both verbal and written form. Ability to work to agreed performance targets. Ability to work independently and as part of a team Takes ownership by using Initiative and problem solvin Ability to cope well under pressure with determination and perseverance Why choose Agria Pet: Agria Pet Insurance is one of the UK's leading specialist pet insurance providers. We only provide lifetime insurance for animals, so truly understand and care about our customers and their beloved pets - especially as most of our team are pet parents, and we're all animal-lovers. Our passion for pets means that we are trusted by The Royal Kennel Club, Lloyds and many other significant affinity partners to provide lifetime pet insurance in their names. Working closely with animal welfare organisations, vets and breeders, gives us deep insight on what's best for pets. And we give back too - including supporting hundreds of animal rescues, protecting over 100,000 rescued animals, and through donations of over £2m to animal charities. We are a strong, growing business, having doubled our GWP in the last 5 years, with a supportive ethos and family feel. We became one of the UK s Best Workplaces in 2023, 2024, 2025 and again in 2026, we have the top 4 slots on Which? Best Buy pet insurance, are ranked 4.8 on Trustpilot (higher than any other pet insurance provider) and we are extremely proud to be the only carbon negative pet insurer in the UK. What we offer: 25 days annual leave which increases with service, plus bank holidays Opportunity to buy/sell up to 5 days annual leave per calendar year A clear development pathway within the team, helping you grow your skills and progress through levels - with pay increases as you advance. Pension and Life Assurance scheme Access to 25% off insuring your pet with Agria. Friends and family are also entitled to a discount too We aim to support the health and wellbeing of all our colleagues so you ll have access to a Health Cash Plan, mental health support and health and wellbeing platforms, including Headspace
Aug 12, 2026
Full time
The Role: We re looking for a Customer Service Advisor to join our busy team here at Agria Pet Insurance. In this role, you'll be the first point of contact for our valued customers, ensuring their inquiries, concerns, and needs are handled with professionalism and care. Working to agreed service levels, you ll be responsible for both inbound and outbound calls. You ll be an enthusiastic individual who is passionate about providing outstanding customer service and promoting our brand. This is a remote role. The start date for this role is 21st September and you will be required to attend a two week in office induction when you start (accommodation will be provided for the duration of the induction). You must be able to commit to these arrangements and start date in order to be considered for this role. This is a full time role working 36 hours per week between the hours of 9:00am-6:00pm Monday-Friday on a rotating shift pattern. You will also be required to work 1 Saturday in 4, 9:00am-1:00pm. What you ll be doing: Answer all Customer and Claims incoming calls efficiently and professionally Outbound calling including; retention and renewal, breeders, requesting information for claims and underwriting of new policy applications Objection handling including; policy cancellations, premium increases, Claims decisions Respond to customer enquiries appropriately, ensuring all documentation is professional and correct Deal and attempt to resolve customer complaints Record and maintain accurate policyholder information using the in-house computer systems Maintain a thorough working knowledge of all policy terms and conditions Ensure all company and departmental policies and procedures are adhered too at all times What we re looking for: Previous experience of working in a customer service role within a contact centre environment Effective questioning and listening skills. Good organisational and interpersonal skills. Ability to work under pressure and to tight deadlines. Computer literate (MS Office) with keyboard skills. Precise comprehension and ability to communicate clearly in both verbal and written form. Ability to work to agreed performance targets. Ability to work independently and as part of a team Takes ownership by using Initiative and problem solvin Ability to cope well under pressure with determination and perseverance Why choose Agria Pet: Agria Pet Insurance is one of the UK's leading specialist pet insurance providers. We only provide lifetime insurance for animals, so truly understand and care about our customers and their beloved pets - especially as most of our team are pet parents, and we're all animal-lovers. Our passion for pets means that we are trusted by The Royal Kennel Club, Lloyds and many other significant affinity partners to provide lifetime pet insurance in their names. Working closely with animal welfare organisations, vets and breeders, gives us deep insight on what's best for pets. And we give back too - including supporting hundreds of animal rescues, protecting over 100,000 rescued animals, and through donations of over £2m to animal charities. We are a strong, growing business, having doubled our GWP in the last 5 years, with a supportive ethos and family feel. We became one of the UK s Best Workplaces in 2023, 2024, 2025 and again in 2026, we have the top 4 slots on Which? Best Buy pet insurance, are ranked 4.8 on Trustpilot (higher than any other pet insurance provider) and we are extremely proud to be the only carbon negative pet insurer in the UK. What we offer: 25 days annual leave which increases with service, plus bank holidays Opportunity to buy/sell up to 5 days annual leave per calendar year A clear development pathway within the team, helping you grow your skills and progress through levels - with pay increases as you advance. Pension and Life Assurance scheme Access to 25% off insuring your pet with Agria. Friends and family are also entitled to a discount too We aim to support the health and wellbeing of all our colleagues so you ll have access to a Health Cash Plan, mental health support and health and wellbeing platforms, including Headspace
Personal Injury Solicitor An exciting opportunity has arisen for a Serious Injury Solicitor or Chartered Legal Executive to join a highly regarded claimant personal injury team recognised for securing outstanding results for clients who have suffered life-changing injuries. This is an excellent opportunity to join a progressive and growing firm with an outstanding reputation for employee development, flexible working and delivering exceptional client care. You'll become part of a collaborative team handling complex, high-value serious injury claims while enjoying genuine opportunities for career progression. The Opportunity Based from any of the firm's Yorkshire offices, this hybrid role offers flexibility (including the option to be heavily remote based if required) alongside the chance to work within a supportive and experienced team. Occasional travel to Yorkshire offices is required. You'll manage your own caseload while working closely with experienced colleagues on complex matters, helping clients rebuild their lives following serious injury. Applications are welcomed from Solicitors, Chartered Legal Executives (CILEX) or experienced fee earners with experience in claimant personal injury or serious injury litigation. You'll ideally have: Experience managing your own caseload of personal injury or serious injury matters A strong understanding of multi-track litigation and the Civil Procedure Rules Experience handling complex or high-value serious injury claims, membership of APIL or other professional accreditation schemes and an interest in business development would be advantageous but are not essential What's on Offer? Hybrid/heavily remote based working from any Yorkshire office Competitive salary with annual bonus scheme Excellent quality serious injury work with genuine career progression Paid professional subscriptions Ongoing training and development opportunities Enhanced maternity, paternity and adoption pay Life assurance, critical illness and income protection Employee wellbeing programme and benefits platform Holiday buy and sell scheme Long service awards Contractual sick pay Home working equipment provided Company pension scheme If you're looking to join a forward-thinking firm where you'll work alongside leading serious injury specialists while benefiting from flexible working and excellent long-term career prospects, I'd be delighted to discuss this opportunity with you in complete confidence. If you meet the above criteria, please apply directly via the link or contact Rachael Legal Recruitment.
Aug 11, 2026
Full time
Personal Injury Solicitor An exciting opportunity has arisen for a Serious Injury Solicitor or Chartered Legal Executive to join a highly regarded claimant personal injury team recognised for securing outstanding results for clients who have suffered life-changing injuries. This is an excellent opportunity to join a progressive and growing firm with an outstanding reputation for employee development, flexible working and delivering exceptional client care. You'll become part of a collaborative team handling complex, high-value serious injury claims while enjoying genuine opportunities for career progression. The Opportunity Based from any of the firm's Yorkshire offices, this hybrid role offers flexibility (including the option to be heavily remote based if required) alongside the chance to work within a supportive and experienced team. Occasional travel to Yorkshire offices is required. You'll manage your own caseload while working closely with experienced colleagues on complex matters, helping clients rebuild their lives following serious injury. Applications are welcomed from Solicitors, Chartered Legal Executives (CILEX) or experienced fee earners with experience in claimant personal injury or serious injury litigation. You'll ideally have: Experience managing your own caseload of personal injury or serious injury matters A strong understanding of multi-track litigation and the Civil Procedure Rules Experience handling complex or high-value serious injury claims, membership of APIL or other professional accreditation schemes and an interest in business development would be advantageous but are not essential What's on Offer? Hybrid/heavily remote based working from any Yorkshire office Competitive salary with annual bonus scheme Excellent quality serious injury work with genuine career progression Paid professional subscriptions Ongoing training and development opportunities Enhanced maternity, paternity and adoption pay Life assurance, critical illness and income protection Employee wellbeing programme and benefits platform Holiday buy and sell scheme Long service awards Contractual sick pay Home working equipment provided Company pension scheme If you're looking to join a forward-thinking firm where you'll work alongside leading serious injury specialists while benefiting from flexible working and excellent long-term career prospects, I'd be delighted to discuss this opportunity with you in complete confidence. If you meet the above criteria, please apply directly via the link or contact Rachael Legal Recruitment.
Full Stack Developer (Outside IR35) Contract Length: 6 Months Location: London (Remote) Hours: 40 Hours per Week Start Date: ASAP Overview Our client, a leading organisation within the insurance sector, is seeking an experienced Full Stack Frontend Developer to support the delivery of modern digital platforms and customer-facing applications. This role will focus on building intuitive, scalable, and high-performance user interfaces that support key insurance services, including customer portals, policy management, underwriting workflows, and claims-related journeys. Working within a cross-functional product team, you'll collaborate closely with backend engineers, architects, UX designers, and business stakeholders to deliver secure, data-driven solutions in a highly regulated environment. Tech Stack Frontend React TypeScript JavaScript (ES6+) HTML5 CSS3 Backend Exposure Node.js REST APIs GraphQL Nice to Have Next.js AI integrations (OpenAI, Azure AI, or similar) Essential Skills & Experience Strong commercial experience building enterprise-grade frontend applications using React Advanced JavaScript and TypeScript development skills Solid understanding of responsive design, modern UI development, HTML5, and CSS3 Experience developing reusable component libraries and scalable frontend architectures Proven experience integrating RESTful APIs, GraphQL services, and third-party platforms Experience with state management solutions such as Redux or Zustand Strong focus on application performance, accessibility, security, and user experience Experience working in regulated environments such as Insurance, Financial Services, Banking, or FinTech Experience with automated testing frameworks including Jest, Cypress, or Playwright Familiarity with Git-based workflows and CI/CD pipelines Desirable Skills Experience delivering solutions within the Insurance sector Exposure to policy administration, underwriting, claims, or customer self-service platforms Experience with Next.js Knowledge of Node.js backend development Experience integrating AI-powered capabilities into digital products Cloud experience across Azure, AWS, or GCP Experience working with Storybook and design systems Key Responsibilities Develop, enhance, and maintain scalable React-based applications supporting key insurance operations Build reusable UI components and shared frontend libraries aligned to design system standards Collaborate with product, engineering, and business teams to deliver seamless digital customer experiences Integrate frontend applications with policy, claims, and customer data services via APIs Ensure code quality through testing, peer reviews, and engineering best practices Optimise applications for performance, accessibility, scalability, and security Contribute to architectural discussions and continuous improvement initiatives across the development lifecycle
Aug 11, 2026
Contractor
Full Stack Developer (Outside IR35) Contract Length: 6 Months Location: London (Remote) Hours: 40 Hours per Week Start Date: ASAP Overview Our client, a leading organisation within the insurance sector, is seeking an experienced Full Stack Frontend Developer to support the delivery of modern digital platforms and customer-facing applications. This role will focus on building intuitive, scalable, and high-performance user interfaces that support key insurance services, including customer portals, policy management, underwriting workflows, and claims-related journeys. Working within a cross-functional product team, you'll collaborate closely with backend engineers, architects, UX designers, and business stakeholders to deliver secure, data-driven solutions in a highly regulated environment. Tech Stack Frontend React TypeScript JavaScript (ES6+) HTML5 CSS3 Backend Exposure Node.js REST APIs GraphQL Nice to Have Next.js AI integrations (OpenAI, Azure AI, or similar) Essential Skills & Experience Strong commercial experience building enterprise-grade frontend applications using React Advanced JavaScript and TypeScript development skills Solid understanding of responsive design, modern UI development, HTML5, and CSS3 Experience developing reusable component libraries and scalable frontend architectures Proven experience integrating RESTful APIs, GraphQL services, and third-party platforms Experience with state management solutions such as Redux or Zustand Strong focus on application performance, accessibility, security, and user experience Experience working in regulated environments such as Insurance, Financial Services, Banking, or FinTech Experience with automated testing frameworks including Jest, Cypress, or Playwright Familiarity with Git-based workflows and CI/CD pipelines Desirable Skills Experience delivering solutions within the Insurance sector Exposure to policy administration, underwriting, claims, or customer self-service platforms Experience with Next.js Knowledge of Node.js backend development Experience integrating AI-powered capabilities into digital products Cloud experience across Azure, AWS, or GCP Experience working with Storybook and design systems Key Responsibilities Develop, enhance, and maintain scalable React-based applications supporting key insurance operations Build reusable UI components and shared frontend libraries aligned to design system standards Collaborate with product, engineering, and business teams to deliver seamless digital customer experiences Integrate frontend applications with policy, claims, and customer data services via APIs Ensure code quality through testing, peer reviews, and engineering best practices Optimise applications for performance, accessibility, scalability, and security Contribute to architectural discussions and continuous improvement initiatives across the development lifecycle
hackajob is collaborating with QBE Insurance to connect them with exceptional professionals for this role. Primary Details Time Type: Full time Worker Type: Employee The purpose of this role is to support to the claims team to ensure good relations with clients and brokers and that accurate records are established and maintained Claims Customer Advisor Leeds/Hybrid The Opportunity In this fast-paced and rewarding role, you will be responsible for engaging with customers, claims teams, and third parties to effectively and efficiently manage motor claims. As the first point of contact for our customers you will play a critical role in providing exceptional customer service. Your primary responsibility will be to record and manage new motor incidents while ensuring customers receive timely, accurate and empathetic support throughout the process. Our Claims team is a dynamic, high-performing group, constantly adapting to the evolving needs of our business and customers. With over 500 talented professionals across the UK and Europe, we are proud to represent the strength and diversity of QBE. Handling over 200,000 claims each year, we are a market leader known for our excellence, technical expertise, and commitment to delivering outstanding customer service. Please note - Applicants must have the right to work in the UK as visa sponsorship is not available for this role. About QBE At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch. We're an international insurer with more than 13,000 people working across 26 countries - which means we're big enough for your ambitions, yet small enough for you to make a real impact. It's an exciting time. We're building momentum towards our vision to become the most consistent and innovative risk partner. What if you could have a positive impact - at work and in the world? As part of the QBE team, you'll get to spend every day working with people who are passionate, talented and kind. Your new role: Serve as the initial contact for customers reporting motor incidents. Accurately log incident details into our system, ensuring all necessary information is captured. Provide clear and concise guidance to customers, helping them navigate the claims or incident process. Provide clear and timely updates to customers throughout the claims process. Build and maintain strong working relationships with both colleagues and external partners will be key to your success. Maintain a high level of professionalism and customer service at all times. Adhere to company policies and procedures to ensure a smooth and efficient customer experience. About You Don't worry if you don't have prior experience - we'll provide comprehensive training to set you up for success. What matters most is your positive attitude, attention to detail, and the drive to contribute to the team's success! Excellent organisational and time management skills. Good communication skills, both verbal and written. Ability to prioritise and manage workload efficiently with a keen eye for detail. Ability to handle sensitive situations with empathy and professionalism. Knowledge of Word and Excel. Previous customer service experience is preferred but not necessary. Benefits We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from As well as the benefits below we also offer an extensive choice of other options to suit you! 30 days holiday a year with the option to buy up to 2 additional days. Flexible working - balancing work and life is important so our flexible working opportunities are open to all, this can include part-time, job share and compressed hours. Pension - you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary. Private medical insurance - we fund fully comprehensive private medical cover for you and all the family. Family friendly policies - we offer 26 weeks leave at full pay regardless of gender identity, sexual orientation or how you become a parent. Short term remote work abroad - you can request up to 20 days per year to work remotely from certain locations abroad. Sustainable investing - we believe sustainable integration is important for long term financial, environmental, and social outcomes. Our pension strategy supports our net-zero goal to achieve year-on-year reductions in carbon footprint, by investing more in green businesses than the broader market, so your savings are looking after the planet's future, as well as your own. Cycle-to-Work - benefit from regular exercise whilst making your commute greener and cheaper, select a bike and/or accessories up to the value of £5,000. To find out more visit our Reward Page Awards & Recognition We value our employee's experience with us and are proud to have been recognised for the following awards: AXCO Global Insurance Awards 2024 Winner: Network Management of the Year Insurance Business UK 5-Star Cyber Awards 2024: QBE rated as a 5-Star Cyber Insurer UK IT Industry Awards 2023 Winner: Green Technology Innovation of the Year Working Dads Employer Awards 2023 Winner: Parental Policies Award Insurance Post British Insurance Awards 2023: QBE rated as a 5-Star Employer To learn more about our achievements, click here If you're looking for a career that combines your expertise and your empathy, click Apply today. Your career. At the heart of it. Skills: Claims Administration, Communication, Critical Thinking, Customer Service, Data Entry, Document Management, Insurance Claim Handling, Insurance Claims Processing, Intentional collaboration, Managing performance, Microsoft Applications, Prioritization, Process Compliance, Self Motivation, Time Management How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
Aug 06, 2026
Full time
hackajob is collaborating with QBE Insurance to connect them with exceptional professionals for this role. Primary Details Time Type: Full time Worker Type: Employee The purpose of this role is to support to the claims team to ensure good relations with clients and brokers and that accurate records are established and maintained Claims Customer Advisor Leeds/Hybrid The Opportunity In this fast-paced and rewarding role, you will be responsible for engaging with customers, claims teams, and third parties to effectively and efficiently manage motor claims. As the first point of contact for our customers you will play a critical role in providing exceptional customer service. Your primary responsibility will be to record and manage new motor incidents while ensuring customers receive timely, accurate and empathetic support throughout the process. Our Claims team is a dynamic, high-performing group, constantly adapting to the evolving needs of our business and customers. With over 500 talented professionals across the UK and Europe, we are proud to represent the strength and diversity of QBE. Handling over 200,000 claims each year, we are a market leader known for our excellence, technical expertise, and commitment to delivering outstanding customer service. Please note - Applicants must have the right to work in the UK as visa sponsorship is not available for this role. About QBE At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch. We're an international insurer with more than 13,000 people working across 26 countries - which means we're big enough for your ambitions, yet small enough for you to make a real impact. It's an exciting time. We're building momentum towards our vision to become the most consistent and innovative risk partner. What if you could have a positive impact - at work and in the world? As part of the QBE team, you'll get to spend every day working with people who are passionate, talented and kind. Your new role: Serve as the initial contact for customers reporting motor incidents. Accurately log incident details into our system, ensuring all necessary information is captured. Provide clear and concise guidance to customers, helping them navigate the claims or incident process. Provide clear and timely updates to customers throughout the claims process. Build and maintain strong working relationships with both colleagues and external partners will be key to your success. Maintain a high level of professionalism and customer service at all times. Adhere to company policies and procedures to ensure a smooth and efficient customer experience. About You Don't worry if you don't have prior experience - we'll provide comprehensive training to set you up for success. What matters most is your positive attitude, attention to detail, and the drive to contribute to the team's success! Excellent organisational and time management skills. Good communication skills, both verbal and written. Ability to prioritise and manage workload efficiently with a keen eye for detail. Ability to handle sensitive situations with empathy and professionalism. Knowledge of Word and Excel. Previous customer service experience is preferred but not necessary. Benefits We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from As well as the benefits below we also offer an extensive choice of other options to suit you! 30 days holiday a year with the option to buy up to 2 additional days. Flexible working - balancing work and life is important so our flexible working opportunities are open to all, this can include part-time, job share and compressed hours. Pension - you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary. Private medical insurance - we fund fully comprehensive private medical cover for you and all the family. Family friendly policies - we offer 26 weeks leave at full pay regardless of gender identity, sexual orientation or how you become a parent. Short term remote work abroad - you can request up to 20 days per year to work remotely from certain locations abroad. Sustainable investing - we believe sustainable integration is important for long term financial, environmental, and social outcomes. Our pension strategy supports our net-zero goal to achieve year-on-year reductions in carbon footprint, by investing more in green businesses than the broader market, so your savings are looking after the planet's future, as well as your own. Cycle-to-Work - benefit from regular exercise whilst making your commute greener and cheaper, select a bike and/or accessories up to the value of £5,000. To find out more visit our Reward Page Awards & Recognition We value our employee's experience with us and are proud to have been recognised for the following awards: AXCO Global Insurance Awards 2024 Winner: Network Management of the Year Insurance Business UK 5-Star Cyber Awards 2024: QBE rated as a 5-Star Cyber Insurer UK IT Industry Awards 2023 Winner: Green Technology Innovation of the Year Working Dads Employer Awards 2023 Winner: Parental Policies Award Insurance Post British Insurance Awards 2023: QBE rated as a 5-Star Employer To learn more about our achievements, click here If you're looking for a career that combines your expertise and your empathy, click Apply today. Your career. At the heart of it. Skills: Claims Administration, Communication, Critical Thinking, Customer Service, Data Entry, Document Management, Insurance Claim Handling, Insurance Claims Processing, Intentional collaboration, Managing performance, Microsoft Applications, Prioritization, Process Compliance, Self Motivation, Time Management How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
Court Liaison Executive Salary up to 30,000 (all expenses paid for & pool car available for nationwide travel) North West Full time / Permanent MPJ Recruitment are proud to be working with a leading accident management company who are currently searching for a Court Liaison Executive to join the team. In this role, you will attend county court hearings nationwide to support their clients in their attendance. You will make sure that the client understands the process, review the client's evidence with them, facilitate communication between the client, the barrister, the fee earner and the court and overall, oversee the smooth running of the client's attendance. Duties: To attend county court hearings, in person or remotely. To provide support to clients at court. To facilitate communication between those at the hearing and the office. To report back with the outcome of hearings in writing and via text message. To review claims and obtain liability witness statements by telephone. To undertake any other reasonable task to ensure the efficient operation of the business Requirements: Availability to travel, able and willing to work outside of office hours, must be punctual, well organised, strong effective communication, attention to detail, ability to form relationships quickly, good knowledge of the highway code, experience in assessing liability for RTAs. A good competency level in using Microsoft outlook, excel and word. Are you interested in finding out more about this role? CLICK APPLY.
Oct 07, 2025
Full time
Court Liaison Executive Salary up to 30,000 (all expenses paid for & pool car available for nationwide travel) North West Full time / Permanent MPJ Recruitment are proud to be working with a leading accident management company who are currently searching for a Court Liaison Executive to join the team. In this role, you will attend county court hearings nationwide to support their clients in their attendance. You will make sure that the client understands the process, review the client's evidence with them, facilitate communication between the client, the barrister, the fee earner and the court and overall, oversee the smooth running of the client's attendance. Duties: To attend county court hearings, in person or remotely. To provide support to clients at court. To facilitate communication between those at the hearing and the office. To report back with the outcome of hearings in writing and via text message. To review claims and obtain liability witness statements by telephone. To undertake any other reasonable task to ensure the efficient operation of the business Requirements: Availability to travel, able and willing to work outside of office hours, must be punctual, well organised, strong effective communication, attention to detail, ability to form relationships quickly, good knowledge of the highway code, experience in assessing liability for RTAs. A good competency level in using Microsoft outlook, excel and word. Are you interested in finding out more about this role? CLICK APPLY.
A fantastic opportunity for an experienced Quantity Surveyor has arisen to join our successful commercial division at Watkin Jones. This role provides the chance to work on our prestigious developments within a company that is committed to offering career development tailored to your individual goals. Reporting to the Commercial Director, you will play a key role in managing the commercial function for our projects. This will involve a range of practical quantity surveying tasks, supporting colleagues, and carrying out administrative duties related to commercial and quantity surveying practices. A key aspect of the role will be providing accurate monthly CVR reports, working closely with project teams to ensure the CVR reflects the current and forecasted final positions. Additionally, you will be responsible for managing subcontractor accounts, including payments, contract administration, claims and variations, and final accounts. You ll also manage the reporting process, ensuring accuracy and adherence to reporting schedules, including CVRs, expenditure, and cash flow. About You You will need to be a self-motivated person, with demonstrable experience of commercial management of residential construction projects. An understanding and insight into multi-occupancy residential buildings is desirable and it s essential that you can manage your time effectively to balance competing priorities and be able to communicate effectively in person, in writing and via remote / digital means such as telephone and online meetings. Due to the nature of this role, you ll need the ability to act assertively to support a point of view and influence decisions whilst maintaining respect and healthy, positive working relationships. Candidates need a related HND / Degree or significant and substantial experience in a relevant / related field and evidence of undertaking training, learning or other activities to maintain professional status or keep abreast of developments and best-practice in the profession. Why Join Us? At Watkin Jones, we believe in investing in our people. Here s what we can offer you: Professional Growth: Individual support for your career advancement. Rewards: Discretionary annual bonus, health cash plan, life insurance, and more. Work-Life Balance: 25 days of annual leave (increasing with tenure), flexible working from home, and discounted gym memberships. Benefits: Company car or allowance, exclusive shopping discounts, and a contributory pension scheme. Why Choose Watkin Jones Group? Watkin Jones Group is the UK s leading developer, builder, and manager of residential-for-rent homes, with a rich history dating back to 1791. With 54,000+ homes developed and in-build across over 254 schemes, we have a proven track record of success. Our operating arm, Fresh, manages over 18,500 units across 58 schemes, representing approximately £1.7bn of assets under management. Joining us means becoming part of a company that s not only deeply rooted in history but also firmly focused on the future. We re committed to creating high-quality rental homes, fostering vibrant communities, and driving sustainable development. This is more than just a job it s a chance to grow your career in a fast-paced, innovative environment. If you re ready to make a significant impact and advance your career with a market leader, we d love to hear from you!
Oct 03, 2025
Full time
A fantastic opportunity for an experienced Quantity Surveyor has arisen to join our successful commercial division at Watkin Jones. This role provides the chance to work on our prestigious developments within a company that is committed to offering career development tailored to your individual goals. Reporting to the Commercial Director, you will play a key role in managing the commercial function for our projects. This will involve a range of practical quantity surveying tasks, supporting colleagues, and carrying out administrative duties related to commercial and quantity surveying practices. A key aspect of the role will be providing accurate monthly CVR reports, working closely with project teams to ensure the CVR reflects the current and forecasted final positions. Additionally, you will be responsible for managing subcontractor accounts, including payments, contract administration, claims and variations, and final accounts. You ll also manage the reporting process, ensuring accuracy and adherence to reporting schedules, including CVRs, expenditure, and cash flow. About You You will need to be a self-motivated person, with demonstrable experience of commercial management of residential construction projects. An understanding and insight into multi-occupancy residential buildings is desirable and it s essential that you can manage your time effectively to balance competing priorities and be able to communicate effectively in person, in writing and via remote / digital means such as telephone and online meetings. Due to the nature of this role, you ll need the ability to act assertively to support a point of view and influence decisions whilst maintaining respect and healthy, positive working relationships. Candidates need a related HND / Degree or significant and substantial experience in a relevant / related field and evidence of undertaking training, learning or other activities to maintain professional status or keep abreast of developments and best-practice in the profession. Why Join Us? At Watkin Jones, we believe in investing in our people. Here s what we can offer you: Professional Growth: Individual support for your career advancement. Rewards: Discretionary annual bonus, health cash plan, life insurance, and more. Work-Life Balance: 25 days of annual leave (increasing with tenure), flexible working from home, and discounted gym memberships. Benefits: Company car or allowance, exclusive shopping discounts, and a contributory pension scheme. Why Choose Watkin Jones Group? Watkin Jones Group is the UK s leading developer, builder, and manager of residential-for-rent homes, with a rich history dating back to 1791. With 54,000+ homes developed and in-build across over 254 schemes, we have a proven track record of success. Our operating arm, Fresh, manages over 18,500 units across 58 schemes, representing approximately £1.7bn of assets under management. Joining us means becoming part of a company that s not only deeply rooted in history but also firmly focused on the future. We re committed to creating high-quality rental homes, fostering vibrant communities, and driving sustainable development. This is more than just a job it s a chance to grow your career in a fast-paced, innovative environment. If you re ready to make a significant impact and advance your career with a market leader, we d love to hear from you!
We're excited to share a fantastic opportunity for a Quantity Surveyor to bring their expertise into the customer care space at Watkin Jones. This role offers the chance to work on some of our most prestigious developments, while making a real impact in how we support and deliver for our customers post-completion. As part of a company that values growth and personal development, you'll benefit from tailored support designed around your individual career goals, making this not just a job, but a meaningful next step in your professional journey. Reporting to the Commercial Director you'd be involved with the management of the commercial function for our Customer Care function, which will include practical quantity surveying tasks /activities, actions to support colleagues and appropriate administrative duties associated with commercial / quantity surveying practices. As part of the role, you'll be asked to provide accurate monthly CVR reports liaising with the project teams to assure the CVR captures the current position and the forecast final position. Another important part of the role would be managing the subcontractor accounts (payments / contract administration / claims & variations / final accounts) including managing the reporting process correctly, maintaining accuracy working in line with reporting schedules (CVRs / Expenditure / Cash-flow etc.) About you You will need to be a self-motivated person, with demonstrable experience of commercial management of residential construction projects. An understanding and insight into multi-occupancy residential buildings is desirable and it's essential that you can manage your time effectively to balance competing priorities and be able to communicate effectively in person, in writing and via remote / digital means such as telephone and online meetings. Due to the nature of this role, you'll need the ability to act assertively to support a point of view and influence decisions whilst maintaining respect and healthy, positive working relationships. Candidates need a related HND / Degree or significant and substantial experience in a relevant / related field and evidence of undertaking training, learning or other activities to maintain professional status or keep abreast of developments and best-practice in the profession. Why Choose Watkin Jones Group? Watkin Jones Group is the UK's leading developer, builder, and manager of residential-for-rent homes, with a rich history dating back to 1791. With 54,000+ homes developed and in-build across over 254 schemes, we have a proven track record of success. Our operating arm, Fresh, manages over 18,500 units across 58 schemes, representing approximately £1.7bn of assets under management. Joining us means becoming part of a company that's not only deeply rooted in history but also firmly focused on the future. We're committed to creating high-quality rental homes, fostering vibrant communities, and driving sustainable development. This is more than just a job - it's a chance to grow your career in a fast-paced, innovative environment. If you're ready to make a significant impact and advance your career with a market leader, we'd love to hear from you!
Sep 25, 2025
Full time
We're excited to share a fantastic opportunity for a Quantity Surveyor to bring their expertise into the customer care space at Watkin Jones. This role offers the chance to work on some of our most prestigious developments, while making a real impact in how we support and deliver for our customers post-completion. As part of a company that values growth and personal development, you'll benefit from tailored support designed around your individual career goals, making this not just a job, but a meaningful next step in your professional journey. Reporting to the Commercial Director you'd be involved with the management of the commercial function for our Customer Care function, which will include practical quantity surveying tasks /activities, actions to support colleagues and appropriate administrative duties associated with commercial / quantity surveying practices. As part of the role, you'll be asked to provide accurate monthly CVR reports liaising with the project teams to assure the CVR captures the current position and the forecast final position. Another important part of the role would be managing the subcontractor accounts (payments / contract administration / claims & variations / final accounts) including managing the reporting process correctly, maintaining accuracy working in line with reporting schedules (CVRs / Expenditure / Cash-flow etc.) About you You will need to be a self-motivated person, with demonstrable experience of commercial management of residential construction projects. An understanding and insight into multi-occupancy residential buildings is desirable and it's essential that you can manage your time effectively to balance competing priorities and be able to communicate effectively in person, in writing and via remote / digital means such as telephone and online meetings. Due to the nature of this role, you'll need the ability to act assertively to support a point of view and influence decisions whilst maintaining respect and healthy, positive working relationships. Candidates need a related HND / Degree or significant and substantial experience in a relevant / related field and evidence of undertaking training, learning or other activities to maintain professional status or keep abreast of developments and best-practice in the profession. Why Choose Watkin Jones Group? Watkin Jones Group is the UK's leading developer, builder, and manager of residential-for-rent homes, with a rich history dating back to 1791. With 54,000+ homes developed and in-build across over 254 schemes, we have a proven track record of success. Our operating arm, Fresh, manages over 18,500 units across 58 schemes, representing approximately £1.7bn of assets under management. Joining us means becoming part of a company that's not only deeply rooted in history but also firmly focused on the future. We're committed to creating high-quality rental homes, fostering vibrant communities, and driving sustainable development. This is more than just a job - it's a chance to grow your career in a fast-paced, innovative environment. If you're ready to make a significant impact and advance your career with a market leader, we'd love to hear from you!
Job Title: Future Horizon Regulatory - Wellness Location: Remote Contract: 3 Months Rates: Competitive Job Description SRG are looking for a regulatory expert within the food supplement sector for a leading consumer healthcare company. The purpose of this role is to provide regulatory leadership and expertise to the Wellness category and brands or a portfolio of products such that new products or technologies are successfully introduced Globally, in line with the Wellness Strategy and FH goals. The individual will build a network of collaborative relationships within the sub-category and LOC/BU/Region and ensure all regulatory requirements are met for both innovation and existing products according to the company Values. Duties and Responsibilities Acts as a Business Partner and provides regulatory advice across all aspects of the Wellness Category projects (foods / food supplements), including development and regulatory requirements, both current and future. Provides expert regulatory advice with ingredient acceptability / path to market / claims for the Wellness category and products for innovation programmes. Develops novel regulatory strategies and influences approaches to secure competitive approvals and speed to market in conjunction with LOC/BU/Region regulatory teams, that enable scale of global wellness technical platforms. Communicates, influences and negotiates effectively with cross-functional internal and external groups at all levels. Leads non-product related activities, both in the function and cross functionally, in order to direct new policy or pioneer new processes or improvements to company's competitive advantage. Influence the external regulatory environment through networking with key individuals, identifying opportunities and influencing guidelines. Provides supports to local Regulatory Affairs in interactions with local Regulatory Agencies and experts. Support the development of the strongest claims possible aligned to consumer insight and within the regulations, ensuring risks are appropriately addressed. Work closely with R&D and regulatory teams globally to guide them through reviews and decision-making processes. Experience and Qualifications BA/BSc or equivalent Experience in consumer healthcare and/or food supplements 5 years + experience in regulatory affairs Skilled in scientific interpretation/evaluation/communication of technical information and an ability to interface effectively with R&D, supply chain and commercial counterparts with credibility Strong relationships to enable constructive challenges to drive positive outcomes. Excellent communication with business partners and knowledge sharing & visible leadership. Ability to use regulatory knowledge; use strategic regulatory thinking; ability to plan and organize regulatory pathways; critically evaluate and report wellness health science; scientific knowledge; communication and influencing on route to market and external influencing and negotiating. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Sep 21, 2025
Seasonal
Job Title: Future Horizon Regulatory - Wellness Location: Remote Contract: 3 Months Rates: Competitive Job Description SRG are looking for a regulatory expert within the food supplement sector for a leading consumer healthcare company. The purpose of this role is to provide regulatory leadership and expertise to the Wellness category and brands or a portfolio of products such that new products or technologies are successfully introduced Globally, in line with the Wellness Strategy and FH goals. The individual will build a network of collaborative relationships within the sub-category and LOC/BU/Region and ensure all regulatory requirements are met for both innovation and existing products according to the company Values. Duties and Responsibilities Acts as a Business Partner and provides regulatory advice across all aspects of the Wellness Category projects (foods / food supplements), including development and regulatory requirements, both current and future. Provides expert regulatory advice with ingredient acceptability / path to market / claims for the Wellness category and products for innovation programmes. Develops novel regulatory strategies and influences approaches to secure competitive approvals and speed to market in conjunction with LOC/BU/Region regulatory teams, that enable scale of global wellness technical platforms. Communicates, influences and negotiates effectively with cross-functional internal and external groups at all levels. Leads non-product related activities, both in the function and cross functionally, in order to direct new policy or pioneer new processes or improvements to company's competitive advantage. Influence the external regulatory environment through networking with key individuals, identifying opportunities and influencing guidelines. Provides supports to local Regulatory Affairs in interactions with local Regulatory Agencies and experts. Support the development of the strongest claims possible aligned to consumer insight and within the regulations, ensuring risks are appropriately addressed. Work closely with R&D and regulatory teams globally to guide them through reviews and decision-making processes. Experience and Qualifications BA/BSc or equivalent Experience in consumer healthcare and/or food supplements 5 years + experience in regulatory affairs Skilled in scientific interpretation/evaluation/communication of technical information and an ability to interface effectively with R&D, supply chain and commercial counterparts with credibility Strong relationships to enable constructive challenges to drive positive outcomes. Excellent communication with business partners and knowledge sharing & visible leadership. Ability to use regulatory knowledge; use strategic regulatory thinking; ability to plan and organize regulatory pathways; critically evaluate and report wellness health science; scientific knowledge; communication and influencing on route to market and external influencing and negotiating. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.