Client Services Administrator

We are currently seeking a highly organised and customer-focused Client Services Executive to manage client projects from sales handover through to delivery. You will act as the main point of contact for clients, ensuring projects are delivered efficiently while providing exceptional customer service.

Key Responsibilities:

• Manage live client orders and projects
• Maintain accurate CRM records and pipeline activity
• Support the Sales team with quotations, enquiries, and project updates
• Provide clients with timely production and delivery updates
• Offer technical and commercial guidance to support client decisions
• Escalate service or operational concerns when required
• Coordinate with internal teams to ensure project milestones are met
• Identify opportunities to improve processes and customer experience

About You:

• Experience in a fast-paced client services, account management, or customer service role
• Strong communication and organisational skills
• Customer-focused with a commercial mindset
• Able to manage multiple projects and priorities effectively
• Comfortable working under pressure and meeting deadlines
• Experience using CRM systems

Location - Reading

Salary - £28-30k DOE

Fully Office Based

If you're passionate about delivering outstanding customer service and building strong client relationships, we'd love to hear from you.

Please note:

As you can appreciate we are currently overwhelmed with applications of individuals looking for both short term and permanent work and we can therefore only contact those applications that have relevant skills for positions that we currently have available. Should you not hear from us within a week, please assume you have been unsuccessful on this occasion.

In line with GDPR regulations, we are making you aware that to proceed with your application we will need to contact you via email, telephone and/or text message. To receive future job alerts from us, you will be required to provide consent within our marketing preference options. The link will be provided in an email to you. Source4 are an equal opportunities employer and complies with all relevant UK legislation. If you are successful in your application, you will be required to attend a full registration with one of our Consultants which will involve you providing a current passport, any relevant visas, a proof of address and completing relevant tests and a full competency based interview.