Document and Process Administrator - Microsoft 365, Copilot Document and Process Administrator - Microsoft 365, Copilot The location of the role is Farnborough (onsite). The pay rate on offer is 15 - 17 per hour (PAYE) The duration of the contract is 4 months initially. Our client within the Defence industry is looking for an administrator to join their team in Farnborough. The role will provide transitional support to migrate and document processes for our clients Business Management System to deliver a change in structure and format of our processes. The role will support our functions to review existing content and prepare appropriate drafts in the new structure, for approval and migration into the new system. Responsibilities: Under the direction of the BMS Manager, liaise with content owners and key stakeholders to help develop their content, and produce draft documents in prescribed formats; Ensure the alignment and consistency of content within the BMS, liaising with owners to check and update as and where required. Manage content and configuration of documents to ensure appropriate control, and publication in a timely manner to meet the planned goals; Maintain a map of "old to new" documentation, that will enable the easy understanding of document migration for all of our people. Utilise Microsoft Copilot effectively to support document creation, formatting, content organisation, and administrative processes Upload, organise, and maintain files within SharePoint and our Document Management System. Be a contact for BMS queries on processes during the transition period and provide connectivity between users and owners, to ensure smooth use of the system Key capabilities and knowledge Formatting of documentation using Microsoft Word, Powerpoint, Excel and PDFs. Excellent attention to detail and accuracy. Strong written and presentation skills focussed on simplifying and effectively communicating requirements required of a process, with a focus on details. Strong interpersonal and communication skills which includes influencing both internal and external stakeholders. Strong problem-solving skills and the ability to use initiative to overcome challenges. Demonstrable ability to work independently, manage competing priorities, and deliver results with minimal supervision. Key experience and qualifications Proven experience of documentation management and document writing. Experience extracting information from webpages and reformatting content into professionally structured Word documents. Strong proficiency in Microsoft Word, PowerPoint, Excel, and PDF editing tools. Practical experience using Microsoft Copilot to support document production and administration activities. Experience working within regulated, compliance-driven, or process-focused organisations (Desirable) Knowledge of document control principles and information governance best practices (Desirable, not essential) If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Aug 18, 2026
Contractor
Document and Process Administrator - Microsoft 365, Copilot Document and Process Administrator - Microsoft 365, Copilot The location of the role is Farnborough (onsite). The pay rate on offer is 15 - 17 per hour (PAYE) The duration of the contract is 4 months initially. Our client within the Defence industry is looking for an administrator to join their team in Farnborough. The role will provide transitional support to migrate and document processes for our clients Business Management System to deliver a change in structure and format of our processes. The role will support our functions to review existing content and prepare appropriate drafts in the new structure, for approval and migration into the new system. Responsibilities: Under the direction of the BMS Manager, liaise with content owners and key stakeholders to help develop their content, and produce draft documents in prescribed formats; Ensure the alignment and consistency of content within the BMS, liaising with owners to check and update as and where required. Manage content and configuration of documents to ensure appropriate control, and publication in a timely manner to meet the planned goals; Maintain a map of "old to new" documentation, that will enable the easy understanding of document migration for all of our people. Utilise Microsoft Copilot effectively to support document creation, formatting, content organisation, and administrative processes Upload, organise, and maintain files within SharePoint and our Document Management System. Be a contact for BMS queries on processes during the transition period and provide connectivity between users and owners, to ensure smooth use of the system Key capabilities and knowledge Formatting of documentation using Microsoft Word, Powerpoint, Excel and PDFs. Excellent attention to detail and accuracy. Strong written and presentation skills focussed on simplifying and effectively communicating requirements required of a process, with a focus on details. Strong interpersonal and communication skills which includes influencing both internal and external stakeholders. Strong problem-solving skills and the ability to use initiative to overcome challenges. Demonstrable ability to work independently, manage competing priorities, and deliver results with minimal supervision. Key experience and qualifications Proven experience of documentation management and document writing. Experience extracting information from webpages and reformatting content into professionally structured Word documents. Strong proficiency in Microsoft Word, PowerPoint, Excel, and PDF editing tools. Practical experience using Microsoft Copilot to support document production and administration activities. Experience working within regulated, compliance-driven, or process-focused organisations (Desirable) Knowledge of document control principles and information governance best practices (Desirable, not essential) If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Treasury Systems & Transformation Manager What you'll be part of At Coca-Cola Europacific Partners (CCEP), we're shaping the future of finance through innovation, simplification, and continuous improvement. As our Treasury Systems & Transformation Manager , you'll play a pivotal role in driving the evolution of our treasury technology landscape across Europe. This is an exciting opportunity to combine treasury expertise with project leadership and systems management, helping deliver a best-in-class treasury operating model. You'll work with colleagues across Finance, Business Process Technology (BPT), Tax, Audit, Legal, Shared Services, and external banking and technology partners to ensure our treasury systems remain efficient, secure, scalable, and fit for the future. If you're passionate about treasury transformation, systems optimisation, and building strong stakeholder relationships, we'd love to hear from you. What you'll do As the subject matter expert for our Treasury Management System (FIS Quantum), you'll lead system governance, enhancements, and strategic projects while supporting day-to-day treasury operations. Key responsibilities include: Acting as the primary system administrator for the European Treasury and Treasury Accounting teams, managing user support, issue resolution, and escalation with system providers. Leading treasury technology projects, including system implementations, upgrades, enhancements, and future developments. Serving as the key Treasury contact for Quantum and its integrations with SAP S/4HANA and other business systems. Driving process standardisation and continuous improvement across regional treasury operations, working closely with colleagues in APAC and the Philippines. Managing and maintaining data integrity, ensuring robust controls, governance, and approval processes are in place. Partnering with internal technology teams and external providers to manage treasury connectivity solutions, including banking platforms, SWIFT, Bloomberg, Finastra, and other third-party systems. Supporting the development of a target operating model by aligning treasury processes and ways of working across regions. Managing treasury system budgets and consulting spend, providing regular reporting and insights to leadership. Coordinating and completing quarterly SOX system controls and ensuring compliance with governance requirements. Creating and maintaining system documentation, process guides, and knowledge resources while enabling effective backup support arrangements. Leading the European SWIFT KYC process and supporting treasury-related risk and control activities. What we expect from you We're looking for a treasury professional who combines strong technical expertise with a collaborative mindset and a passion for continuous improvement. You'll bring: Significant experience in corporate treasury, ideally 7-10 years , with strong exposure to Treasury Management Systems and banking operations. Proven experience working with FIS Quantum , including system administration, configuration, implementation, or enhancement projects. Strong understanding of treasury processes, cash management, treasury accounting, and financial controls. Experience working with ERP platforms, ideally SAP and SAP S/4HANA , and managing system integrations. Excellent stakeholder management skills, with the ability to build trusted relationships across technical and non-technical teams. Strong project management capabilities and experience delivering complex systems or transformation initiatives. Advanced analytical and problem-solving skills, with a continuous improvement mindset. Confidence managing external partners, consultants, banking providers, and technology vendors. A Bachelor's degree in Business, Economics, Finance, or a related discipline. It would be a bonus if you also have: Experience with FIS Integrity and FIS Trax We are Coca-Cola Europacific Partners (CCEP) - a dedicated team of 42,000 people, serving customers in 31 countries, who work together to make, move and sell some of the world's most loved drinks. We are a global business and one of the leading consumer goods companies in the world. We help our 2.1 million customers grow, and we are constantly investing in exciting new products, innovative technologies and fresh ideas. This helps us to delight the 600 million people who enjoy our drinks every day. From gender, age and ethnicity to sexual orientation and different abilities, we welcome people from all walks of life and empower unique perspectives. We recognise we've got some way to go, but we'll get there with the support of our people. It's them who drive our future growth. To find out more about what it's like to work at and our culture we would welcome you to speak to one of our employees on our live chat platform, just click here to speak to an insider We recognise some people prefer not to participate in alcohol related sales, interactions, or promotions. If that's true for you - please raise this with your talent acquisition contact who will advise you on whether this role includes activities related to our alcohol portfolio.
Aug 18, 2026
Full time
Treasury Systems & Transformation Manager What you'll be part of At Coca-Cola Europacific Partners (CCEP), we're shaping the future of finance through innovation, simplification, and continuous improvement. As our Treasury Systems & Transformation Manager , you'll play a pivotal role in driving the evolution of our treasury technology landscape across Europe. This is an exciting opportunity to combine treasury expertise with project leadership and systems management, helping deliver a best-in-class treasury operating model. You'll work with colleagues across Finance, Business Process Technology (BPT), Tax, Audit, Legal, Shared Services, and external banking and technology partners to ensure our treasury systems remain efficient, secure, scalable, and fit for the future. If you're passionate about treasury transformation, systems optimisation, and building strong stakeholder relationships, we'd love to hear from you. What you'll do As the subject matter expert for our Treasury Management System (FIS Quantum), you'll lead system governance, enhancements, and strategic projects while supporting day-to-day treasury operations. Key responsibilities include: Acting as the primary system administrator for the European Treasury and Treasury Accounting teams, managing user support, issue resolution, and escalation with system providers. Leading treasury technology projects, including system implementations, upgrades, enhancements, and future developments. Serving as the key Treasury contact for Quantum and its integrations with SAP S/4HANA and other business systems. Driving process standardisation and continuous improvement across regional treasury operations, working closely with colleagues in APAC and the Philippines. Managing and maintaining data integrity, ensuring robust controls, governance, and approval processes are in place. Partnering with internal technology teams and external providers to manage treasury connectivity solutions, including banking platforms, SWIFT, Bloomberg, Finastra, and other third-party systems. Supporting the development of a target operating model by aligning treasury processes and ways of working across regions. Managing treasury system budgets and consulting spend, providing regular reporting and insights to leadership. Coordinating and completing quarterly SOX system controls and ensuring compliance with governance requirements. Creating and maintaining system documentation, process guides, and knowledge resources while enabling effective backup support arrangements. Leading the European SWIFT KYC process and supporting treasury-related risk and control activities. What we expect from you We're looking for a treasury professional who combines strong technical expertise with a collaborative mindset and a passion for continuous improvement. You'll bring: Significant experience in corporate treasury, ideally 7-10 years , with strong exposure to Treasury Management Systems and banking operations. Proven experience working with FIS Quantum , including system administration, configuration, implementation, or enhancement projects. Strong understanding of treasury processes, cash management, treasury accounting, and financial controls. Experience working with ERP platforms, ideally SAP and SAP S/4HANA , and managing system integrations. Excellent stakeholder management skills, with the ability to build trusted relationships across technical and non-technical teams. Strong project management capabilities and experience delivering complex systems or transformation initiatives. Advanced analytical and problem-solving skills, with a continuous improvement mindset. Confidence managing external partners, consultants, banking providers, and technology vendors. A Bachelor's degree in Business, Economics, Finance, or a related discipline. It would be a bonus if you also have: Experience with FIS Integrity and FIS Trax We are Coca-Cola Europacific Partners (CCEP) - a dedicated team of 42,000 people, serving customers in 31 countries, who work together to make, move and sell some of the world's most loved drinks. We are a global business and one of the leading consumer goods companies in the world. We help our 2.1 million customers grow, and we are constantly investing in exciting new products, innovative technologies and fresh ideas. This helps us to delight the 600 million people who enjoy our drinks every day. From gender, age and ethnicity to sexual orientation and different abilities, we welcome people from all walks of life and empower unique perspectives. We recognise we've got some way to go, but we'll get there with the support of our people. It's them who drive our future growth. To find out more about what it's like to work at and our culture we would welcome you to speak to one of our employees on our live chat platform, just click here to speak to an insider We recognise some people prefer not to participate in alcohol related sales, interactions, or promotions. If that's true for you - please raise this with your talent acquisition contact who will advise you on whether this role includes activities related to our alcohol portfolio.
Job Title: Aladdin Data Interface Consultant Job Description This hybrid London-based role focuses on designing, coordinating, delivering and testing Aladdin data interfaces and related data flows across front-to-back investment workflows. The consultant will play a key role in ensuring critical Day-1 integrations are implemented in line with a wider programme roadmap, working closely with business, technology and product teams as well as external managers, vendors and other implementation workstreams. Responsibilities Support the design and implementation of inbound and outbound Aladdin interfaces across front-to-back investment workflows. Coordinate the delivery and testing of Aladdin interfaces and related data flows to ensure Day-1 critical integrations are ready in line with the programme roadmap. Capture, review and validate interface requirements arising from business process reviews, target-state workflows and Target Operating Model outcomes. Collaborate with implementation teams, internal product and build teams, client stakeholders, third-party vendors, external managers and service providers to align interface activities. Support the planning, sequencing and tracking of interface deliverables, ensuring they remain aligned with the overall Aladdin programme roadmap. Maintain interface project plans, track risks and issues, manage dependencies and update internal delivery tools to provide accurate status reporting. Contribute to governance activities by preparing documentation, status updates and materials for steering committees and other governance forums. Define detailed interface requirements and produce clear design documentation for data flows and integration points. Support test planning for interfaces, including test case definition, test execution coordination and quality assurance of investment data flows. Coordinate defect triage and resolution related to interface and data integration issues, ensuring timely remediation and re-testing. Manage release readiness for interface changes, including documentation, sign-offs and alignment with broader programme release cycles. Apply strong knowledge of investment data domains such as security master, prices and market data, positions, trades, cash flows, corporate actions, benchmarks, analytics and risk data to ensure data quality and integrity within interfaces. Work across Front Office, Risk, Middle Office, Compliance, Accounting, Data and Configuration workstreams to understand data dependencies and ensure robust target-state data architecture. Contribute to the design of target-state data flows and data architecture to support investment processes and reporting. Support the creation of analytics use cases and reporting solutions leveraging Aladdin data, where required. Essential Skills At least 5 years' experience delivering data integration, interface or investment data solutions within asset management platforms. Proven experience designing, building, validating or coordinating inbound and outbound Aladdin interfaces across front-to-back investment workflows. Strong understanding of investment data architecture, including target-state data flows and dependencies across Front Office, Risk, Middle Office, Compliance, Accounting, Data and Configuration workstreams. experience capturing, reviewing and validating interface requirements from business process reviews, target-state workflows and Target Operating Model outcomes. Demonstrated ability to coordinate interface activities across implementation teams, internal product and build teams, client stakeholders, third-party vendors, external managers and service providers. experience supporting the planning, sequencing and tracking of interface deliverables in line with an overarching Aladdin programme roadmap. experience maintaining interface project plans, tracking risks and issues, managing dependencies and updating internal delivery tools to support transparent delivery management. Strong experience with investment data domains including security master, prices and market data, positions, trades, cash flows, corporate actions, benchmarks, analytics and risk data. Ability to define interface requirements and produce high-quality design documentation for data flows and integrations. experience supporting test planning, coordinating defect resolution and managing release readiness for data interface changes. Strong stakeholder management skills, with the ability to work effectively across business, technology and external partners. experience in implementation and configuration activities related to data integration solutions. Additional Skills & Qualifications experience with Aladdin Data Cloud (ADC). Knowledge of Snowflake, cloud data platforms or enterprise data warehouses. experience creating analytics use cases and reporting solutions using Aladdin data. Working knowledge of SQL for querying and analysing investment data. Exposure to Python for data processing or integration-related tasks. Understanding of data modelling principles to support robust interface design. experience with API integration for connecting Aladdin and other systems. Knowledge of FIX connectivity in the context of trading and investment workflows. experience with cloud data platforms such as Snowflake or Azure. Familiarity with data reconciliation and migration tools used in investment data environments. Why Work Here? You will join a high-profile programme that combines leading investment technology with robust data and integration practices, offering exposure to complex front-to-back workflows and modern cloud data platforms. The environment encourages collaboration between business and technology teams, providing opportunities to influence target-state data architecture and operating models. You will gain experience with cutting-edge tools and frameworks, contribute to strategic transformation initiatives and develop highly marketable expertise in Aladdin and investment data integration. Work Environment The role is based in London with a hybrid working model, combining time in a professional office setting with remote work. You will operate within a structured programme environment that uses internal delivery and governance tools to manage plans, risks, issues and dependencies. Work involves close collaboration with cross-functional teams, including Front Office, Risk, Middle Office, Compliance, Accounting and Data teams, as well as third-party vendors and external managers. The technology landscape includes Aladdin, Aladdin Data Cloud, cloud data platforms such as Snowflake and Azure, enterprise data warehouses, API integrations, FIX connectivity and data reconciliation and migration tools, all supporting complex investment data flows and analytics. Location London, UK Trading as TEKsystems. Allegis Group Limited, Bracknell, RG12 1RT, United Kingdom. No Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
Aug 17, 2026
Contractor
Job Title: Aladdin Data Interface Consultant Job Description This hybrid London-based role focuses on designing, coordinating, delivering and testing Aladdin data interfaces and related data flows across front-to-back investment workflows. The consultant will play a key role in ensuring critical Day-1 integrations are implemented in line with a wider programme roadmap, working closely with business, technology and product teams as well as external managers, vendors and other implementation workstreams. Responsibilities Support the design and implementation of inbound and outbound Aladdin interfaces across front-to-back investment workflows. Coordinate the delivery and testing of Aladdin interfaces and related data flows to ensure Day-1 critical integrations are ready in line with the programme roadmap. Capture, review and validate interface requirements arising from business process reviews, target-state workflows and Target Operating Model outcomes. Collaborate with implementation teams, internal product and build teams, client stakeholders, third-party vendors, external managers and service providers to align interface activities. Support the planning, sequencing and tracking of interface deliverables, ensuring they remain aligned with the overall Aladdin programme roadmap. Maintain interface project plans, track risks and issues, manage dependencies and update internal delivery tools to provide accurate status reporting. Contribute to governance activities by preparing documentation, status updates and materials for steering committees and other governance forums. Define detailed interface requirements and produce clear design documentation for data flows and integration points. Support test planning for interfaces, including test case definition, test execution coordination and quality assurance of investment data flows. Coordinate defect triage and resolution related to interface and data integration issues, ensuring timely remediation and re-testing. Manage release readiness for interface changes, including documentation, sign-offs and alignment with broader programme release cycles. Apply strong knowledge of investment data domains such as security master, prices and market data, positions, trades, cash flows, corporate actions, benchmarks, analytics and risk data to ensure data quality and integrity within interfaces. Work across Front Office, Risk, Middle Office, Compliance, Accounting, Data and Configuration workstreams to understand data dependencies and ensure robust target-state data architecture. Contribute to the design of target-state data flows and data architecture to support investment processes and reporting. Support the creation of analytics use cases and reporting solutions leveraging Aladdin data, where required. Essential Skills At least 5 years' experience delivering data integration, interface or investment data solutions within asset management platforms. Proven experience designing, building, validating or coordinating inbound and outbound Aladdin interfaces across front-to-back investment workflows. Strong understanding of investment data architecture, including target-state data flows and dependencies across Front Office, Risk, Middle Office, Compliance, Accounting, Data and Configuration workstreams. experience capturing, reviewing and validating interface requirements from business process reviews, target-state workflows and Target Operating Model outcomes. Demonstrated ability to coordinate interface activities across implementation teams, internal product and build teams, client stakeholders, third-party vendors, external managers and service providers. experience supporting the planning, sequencing and tracking of interface deliverables in line with an overarching Aladdin programme roadmap. experience maintaining interface project plans, tracking risks and issues, managing dependencies and updating internal delivery tools to support transparent delivery management. Strong experience with investment data domains including security master, prices and market data, positions, trades, cash flows, corporate actions, benchmarks, analytics and risk data. Ability to define interface requirements and produce high-quality design documentation for data flows and integrations. experience supporting test planning, coordinating defect resolution and managing release readiness for data interface changes. Strong stakeholder management skills, with the ability to work effectively across business, technology and external partners. experience in implementation and configuration activities related to data integration solutions. Additional Skills & Qualifications experience with Aladdin Data Cloud (ADC). Knowledge of Snowflake, cloud data platforms or enterprise data warehouses. experience creating analytics use cases and reporting solutions using Aladdin data. Working knowledge of SQL for querying and analysing investment data. Exposure to Python for data processing or integration-related tasks. Understanding of data modelling principles to support robust interface design. experience with API integration for connecting Aladdin and other systems. Knowledge of FIX connectivity in the context of trading and investment workflows. experience with cloud data platforms such as Snowflake or Azure. Familiarity with data reconciliation and migration tools used in investment data environments. Why Work Here? You will join a high-profile programme that combines leading investment technology with robust data and integration practices, offering exposure to complex front-to-back workflows and modern cloud data platforms. The environment encourages collaboration between business and technology teams, providing opportunities to influence target-state data architecture and operating models. You will gain experience with cutting-edge tools and frameworks, contribute to strategic transformation initiatives and develop highly marketable expertise in Aladdin and investment data integration. Work Environment The role is based in London with a hybrid working model, combining time in a professional office setting with remote work. You will operate within a structured programme environment that uses internal delivery and governance tools to manage plans, risks, issues and dependencies. Work involves close collaboration with cross-functional teams, including Front Office, Risk, Middle Office, Compliance, Accounting and Data teams, as well as third-party vendors and external managers. The technology landscape includes Aladdin, Aladdin Data Cloud, cloud data platforms such as Snowflake and Azure, enterprise data warehouses, API integrations, FIX connectivity and data reconciliation and migration tools, all supporting complex investment data flows and analytics. Location London, UK Trading as TEKsystems. Allegis Group Limited, Bracknell, RG12 1RT, United Kingdom. No Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
Development Team Lead London - Hybrid Up to £150,000 + Bonus & Benefits Java | AWS | FIX Protocol | Trading Systems | Team Leadership My client, a leading global financial technology organisation, is looking for a Development Team Lead to join a high-performing engineering team responsible for delivering business-critical client connectivity and trading technology solutions. This is an excellent opportunity for a technically hands-on leader who enjoys balancing software engineering with people management. You'll lead a talented team of developers while remaining actively involved in the design and development of high-performance Java applications used within fast-paced financial markets. Alongside engineering, you'll play a key role in mentoring the team, influencing technical direction and working closely with senior stakeholders across the business. Key Responsibilities Lead, mentor and develop a team of Software Engineers through coaching, appraisals and technical guidance Remain hands-on, designing and developing robust Java applications within a high-availability trading environment Drive technical excellence, ensuring solutions are scalable, resilient and maintainable Work closely with Product Managers, Architects, QA and business stakeholders to deliver complex technology initiatives Contribute to architectural decisions and help shape the future direction of the platform Support production systems, troubleshooting complex technical issues when required Oversee software releases and collaborate with operational teams to ensure smooth deployments Champion engineering best practices, code quality and continuous improvement across the team Foster a collaborative and high-performing engineering culture Skills & Experience Proven experience leading and developing software engineering teams Strong commercial Java development experience within enterprise environments Previous experience working on trading, capital markets or financial services platforms Good commercial knowledge of the FIX Protocol Experience building and deploying applications within AWS Strong understanding of modern software engineering principles and Agile delivery Experience using Git-based version control Excellent communication skills with the ability to engage technical and non-technical stakeholders Comfortable operating in a hands-on technical leadership role Desirable Experience Python or other Scripting languages SQL and relational database technologies CI/CD and DevOps tooling such as Jenkins, Maven or Ansible Observability and monitoring platforms such as Grafana Messaging technologies such as Solace Experience working within SAFe environments Exposure to AI-assisted software development tools APPLY NOW and one of our consultants will be in touch to discuss the opportunity in more detail.
Aug 17, 2026
Full time
Development Team Lead London - Hybrid Up to £150,000 + Bonus & Benefits Java | AWS | FIX Protocol | Trading Systems | Team Leadership My client, a leading global financial technology organisation, is looking for a Development Team Lead to join a high-performing engineering team responsible for delivering business-critical client connectivity and trading technology solutions. This is an excellent opportunity for a technically hands-on leader who enjoys balancing software engineering with people management. You'll lead a talented team of developers while remaining actively involved in the design and development of high-performance Java applications used within fast-paced financial markets. Alongside engineering, you'll play a key role in mentoring the team, influencing technical direction and working closely with senior stakeholders across the business. Key Responsibilities Lead, mentor and develop a team of Software Engineers through coaching, appraisals and technical guidance Remain hands-on, designing and developing robust Java applications within a high-availability trading environment Drive technical excellence, ensuring solutions are scalable, resilient and maintainable Work closely with Product Managers, Architects, QA and business stakeholders to deliver complex technology initiatives Contribute to architectural decisions and help shape the future direction of the platform Support production systems, troubleshooting complex technical issues when required Oversee software releases and collaborate with operational teams to ensure smooth deployments Champion engineering best practices, code quality and continuous improvement across the team Foster a collaborative and high-performing engineering culture Skills & Experience Proven experience leading and developing software engineering teams Strong commercial Java development experience within enterprise environments Previous experience working on trading, capital markets or financial services platforms Good commercial knowledge of the FIX Protocol Experience building and deploying applications within AWS Strong understanding of modern software engineering principles and Agile delivery Experience using Git-based version control Excellent communication skills with the ability to engage technical and non-technical stakeholders Comfortable operating in a hands-on technical leadership role Desirable Experience Python or other Scripting languages SQL and relational database technologies CI/CD and DevOps tooling such as Jenkins, Maven or Ansible Observability and monitoring platforms such as Grafana Messaging technologies such as Solace Experience working within SAFe environments Exposure to AI-assisted software development tools APPLY NOW and one of our consultants will be in touch to discuss the opportunity in more detail.
Business Development Manager Location: London (Hybrid) Salary: Competitive + bonus + benefits Benefits: Share scheme, private healthcare, strong progression, flexible perks Our client, a leading organisation in the telecommunications and infrastructure sector, is hiring a Desk-Based Business Development Manager to drive revenue growth and expand its customer base. This role offers the opportunity to join a high-growth business transforming connectivity for organisations across the UK and Europe, with a strong reputation for engineering excellence and customer service. What you'll do Proactively generate new business opportunities via outbound calls, email, LinkedIn, and digital channels Qualify leads and identify client needs to deliver tailored solutions Manage and maintain a healthy sales pipeline using CRM tools Deliver engaging product demonstrations and proposals via virtual meetings Collaborate with marketing and wider sales teams on targeted campaigns Stay up to date with market trends, pricing, and service offerings Consistently meet and exceed monthly and quarterly revenue targets You'll work closely with sales and marketing teams to drive pipeline growth and contribute to wider commercial success. What we're looking for Proven experience in B2B sales or business development Background in telecoms, technology, SaaS, or infrastructure sectors (desirable) Strong communication skills with confidence in virtual presentations Experience using CRM platforms such as Salesforce or HubSpot Highly organised, proactive, and target-driven approach The ideal candidate will bring energy, resilience, and a consultative mindset, and enjoy working in a fast-paced, high-growth environment. Why join? Opportunity to participate in an employee share scheme Competitive bonus structure and pension 25 days annual leave (increasing with service) Private healthcare, life assurance, and income protection Additional perks including cycle-to-work scheme, gym discounts, and wellbeing support Apply now to play a key role in scaling a high-performance commercial team.
Aug 15, 2026
Full time
Business Development Manager Location: London (Hybrid) Salary: Competitive + bonus + benefits Benefits: Share scheme, private healthcare, strong progression, flexible perks Our client, a leading organisation in the telecommunications and infrastructure sector, is hiring a Desk-Based Business Development Manager to drive revenue growth and expand its customer base. This role offers the opportunity to join a high-growth business transforming connectivity for organisations across the UK and Europe, with a strong reputation for engineering excellence and customer service. What you'll do Proactively generate new business opportunities via outbound calls, email, LinkedIn, and digital channels Qualify leads and identify client needs to deliver tailored solutions Manage and maintain a healthy sales pipeline using CRM tools Deliver engaging product demonstrations and proposals via virtual meetings Collaborate with marketing and wider sales teams on targeted campaigns Stay up to date with market trends, pricing, and service offerings Consistently meet and exceed monthly and quarterly revenue targets You'll work closely with sales and marketing teams to drive pipeline growth and contribute to wider commercial success. What we're looking for Proven experience in B2B sales or business development Background in telecoms, technology, SaaS, or infrastructure sectors (desirable) Strong communication skills with confidence in virtual presentations Experience using CRM platforms such as Salesforce or HubSpot Highly organised, proactive, and target-driven approach The ideal candidate will bring energy, resilience, and a consultative mindset, and enjoy working in a fast-paced, high-growth environment. Why join? Opportunity to participate in an employee share scheme Competitive bonus structure and pension 25 days annual leave (increasing with service) Private healthcare, life assurance, and income protection Additional perks including cycle-to-work scheme, gym discounts, and wellbeing support Apply now to play a key role in scaling a high-performance commercial team.
Technical Sales Manager Our client is a long-established designer and manufacturer of high-quality power conversion, voltage stabilisation, USB charging and connectivity solutions. Their products are trusted across a range of sectors including automotive, rail, communications, marine, mining and agriculture, supporting mission-critical applications worldwide. As the business continues to expand its international presence, we are seeking an experienced Sales Manager with fluency in either French or Spanish to drive sales growth across multiple markets and product divisions. About the Role This is a strategic and commercially focused position with responsibility for developing new business opportunities and growing existing accounts across a diverse range of sectors, including automotive, rail, communications, marine, mining and agriculture. You will build strong relationships with OEMs, distributors, system integrators and end users, identifying opportunities to introduce innovative technical solutions that meet customer needs. Working closely with internal engineering, production and marketing teams, you will combine technical expertise with commercial acumen to deliver sustainable sales growth. A significant element of the role will involve supporting and developing relationships with international customers and partners, making fluency in English and either French or Spanish essential. Key Responsibilities Develop and execute sales strategies to achieve revenue and growth targets across multiple business sectors. Identify, develop and manage new business opportunities in existing and emerging markets. Build and maintain strong relationships with OEMs, distributors, system integrators and key end users. Develop business opportunities across French-speaking and/or Spanish-speaking territories and international markets. Provide technical guidance and support to customers on product selection and application requirements. Work closely with internal teams to develop customer-focused solutions and support business growth. Monitor market trends, competitor activity and customer requirements to identify new opportunities. Represent the business at trade shows, exhibitions and customer meetings throughout the UK and internationally. Prepare and deliver commercial proposals, presentations and contract negotiations. About You Fluent in English and either French or Spanish, with excellent verbal and written communication skills. Proven track record in technical sales, business development or account management within an engineering or manufacturing environment. Strong commercial awareness with a successful history of delivering sales growth. Technically minded, with the ability to understand and communicate complex technical solutions. Experience selling into one or more of the automotive, rail, communications, marine, mining or agriculture sectors would be highly advantageous. Excellent negotiation, relationship-building and presentation skills. Self-motivated, proactive and comfortable working independently as well as part of a collaborative team. Willingness to travel as required. Want more information? Contact Suzie - (url removed) (phone number removed). Marine Resources Recruitment Ltd acts as an employment agency for permanent and fixed term contract recruitment and as a recruitment business for the supply of contract workers. Please note that by applying for this job you accept our Terms of Use and Privacy Policy which can be found on our website.
Aug 15, 2026
Full time
Technical Sales Manager Our client is a long-established designer and manufacturer of high-quality power conversion, voltage stabilisation, USB charging and connectivity solutions. Their products are trusted across a range of sectors including automotive, rail, communications, marine, mining and agriculture, supporting mission-critical applications worldwide. As the business continues to expand its international presence, we are seeking an experienced Sales Manager with fluency in either French or Spanish to drive sales growth across multiple markets and product divisions. About the Role This is a strategic and commercially focused position with responsibility for developing new business opportunities and growing existing accounts across a diverse range of sectors, including automotive, rail, communications, marine, mining and agriculture. You will build strong relationships with OEMs, distributors, system integrators and end users, identifying opportunities to introduce innovative technical solutions that meet customer needs. Working closely with internal engineering, production and marketing teams, you will combine technical expertise with commercial acumen to deliver sustainable sales growth. A significant element of the role will involve supporting and developing relationships with international customers and partners, making fluency in English and either French or Spanish essential. Key Responsibilities Develop and execute sales strategies to achieve revenue and growth targets across multiple business sectors. Identify, develop and manage new business opportunities in existing and emerging markets. Build and maintain strong relationships with OEMs, distributors, system integrators and key end users. Develop business opportunities across French-speaking and/or Spanish-speaking territories and international markets. Provide technical guidance and support to customers on product selection and application requirements. Work closely with internal teams to develop customer-focused solutions and support business growth. Monitor market trends, competitor activity and customer requirements to identify new opportunities. Represent the business at trade shows, exhibitions and customer meetings throughout the UK and internationally. Prepare and deliver commercial proposals, presentations and contract negotiations. About You Fluent in English and either French or Spanish, with excellent verbal and written communication skills. Proven track record in technical sales, business development or account management within an engineering or manufacturing environment. Strong commercial awareness with a successful history of delivering sales growth. Technically minded, with the ability to understand and communicate complex technical solutions. Experience selling into one or more of the automotive, rail, communications, marine, mining or agriculture sectors would be highly advantageous. Excellent negotiation, relationship-building and presentation skills. Self-motivated, proactive and comfortable working independently as well as part of a collaborative team. Willingness to travel as required. Want more information? Contact Suzie - (url removed) (phone number removed). Marine Resources Recruitment Ltd acts as an employment agency for permanent and fixed term contract recruitment and as a recruitment business for the supply of contract workers. Please note that by applying for this job you accept our Terms of Use and Privacy Policy which can be found on our website.
Summary: We are looking for a tech-savvy and customer-centric IT Support Analyst to join our IT team in Snodland. In this role, you won't just be fixing technical issues-you'll be empowering our people to work efficiently, securely, and seamlessly in a modern hybrid environment. As the frontline face of IT, you will deliver exceptional user support, fast-paced technical troubleshooting, and high-quality omnichannel service for both office and remote workers. If you enjoy solving problems, learning new technologies, and making tech work effortlessly for people, we'd love to hear from you. Main responsibilities: Omnichannel Support & Technical Resolution: Deliver high-empathy 1st and 2nd-line technical support across phone, portal (Jira Service Management), and face-to-face interactions. Diagnose and resolve hardware, software, network, and SaaS issues across a range of environments including Google Workspace, Active Directory, Windows, iOS, and Android to rapidly restore user productivity. Onboarding & Asset Lifecycle Management: Coordinate end-to-end device staging, software installation, and account provisioning to ensure a seamless Day One experience for new starters. Maintain meticulous records across both physical and logical asset inventories throughout the device lifecycle. Endpoint Health & Security: Assist in managing company endpoints (laptops, mobile devices, remote access/VPNs) to ensure devices remain properly patched, secure, and compliant with internal IT standards. Knowledge-First Support & Data Integrity: Embrace a Knowledge-Centered Service (KCS) approach by maintaining high data integrity in Jira ticket logging while actively drafting clear Knowledge Base (KB) articles to drive self-service deflection and empower users. Continuous Improvement & Project Support: Identify recurring technical issues, explore opportunities for optimisation and automation, and collaborate with the wider IT team on hardware rollouts, system migrations, and cloud software implementations. You'll need: Skills / Qualifications / Experience Proven Technical Support Experience: Demonstrable background delivering 1st/2nd-line support in an IT Service Desk or End User Services environment, including hands-on experience using modern ITSM tools (e.g., Jira Service Management, ServiceNow). Core Systems, SaaS & Identity Knowledge: Experience managing user accounts and administration across Google Workspace or Microsoft 365, identity management platforms (Active Directory / Entra ID), and Windows operating systems. Endpoint & Network Troubleshooting: Practical troubleshooting skills across laptops, mobile endpoints (iOS/Android), peripherals, and hybrid connectivity setups. Customer Focus & Task Management: Exceptional empathetic communication skills-with the ability to explain complex tech concepts to non-technical staff clearly-combined with strong organisational skills to prioritise competing tasks under pressure. Mobility & Site Support: Valid UK Driver's License and a willingness to participate in occasional site/depot visits and be on a team standby rota. Endpoint Management (UEM/MDM): Experience with endpoint management platforms, like Ivanti Endpoint Manager, ManageEngine, Intune, Jamf, or Knox are desirable. Basic Scripting & Automation: Familiarity with PowerShell or Google Apps Script to automate routine administrative and support tasks are desirable. Industry Certifications: Credentials such as ITIL v4 Foundation, CompTIA A+/Network+, or Microsoft/Google fundamentals are desirable. Security & Project Experience: General understanding of endpoint security hygiene (phishing mitigation, identity protection) and hands-on participation in hardware refreshes or office IT rollouts would be desirable. Grow a career with a meaningful purpose. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits. What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: Starting from £29,064 p.a.
Aug 14, 2026
Full time
Summary: We are looking for a tech-savvy and customer-centric IT Support Analyst to join our IT team in Snodland. In this role, you won't just be fixing technical issues-you'll be empowering our people to work efficiently, securely, and seamlessly in a modern hybrid environment. As the frontline face of IT, you will deliver exceptional user support, fast-paced technical troubleshooting, and high-quality omnichannel service for both office and remote workers. If you enjoy solving problems, learning new technologies, and making tech work effortlessly for people, we'd love to hear from you. Main responsibilities: Omnichannel Support & Technical Resolution: Deliver high-empathy 1st and 2nd-line technical support across phone, portal (Jira Service Management), and face-to-face interactions. Diagnose and resolve hardware, software, network, and SaaS issues across a range of environments including Google Workspace, Active Directory, Windows, iOS, and Android to rapidly restore user productivity. Onboarding & Asset Lifecycle Management: Coordinate end-to-end device staging, software installation, and account provisioning to ensure a seamless Day One experience for new starters. Maintain meticulous records across both physical and logical asset inventories throughout the device lifecycle. Endpoint Health & Security: Assist in managing company endpoints (laptops, mobile devices, remote access/VPNs) to ensure devices remain properly patched, secure, and compliant with internal IT standards. Knowledge-First Support & Data Integrity: Embrace a Knowledge-Centered Service (KCS) approach by maintaining high data integrity in Jira ticket logging while actively drafting clear Knowledge Base (KB) articles to drive self-service deflection and empower users. Continuous Improvement & Project Support: Identify recurring technical issues, explore opportunities for optimisation and automation, and collaborate with the wider IT team on hardware rollouts, system migrations, and cloud software implementations. You'll need: Skills / Qualifications / Experience Proven Technical Support Experience: Demonstrable background delivering 1st/2nd-line support in an IT Service Desk or End User Services environment, including hands-on experience using modern ITSM tools (e.g., Jira Service Management, ServiceNow). Core Systems, SaaS & Identity Knowledge: Experience managing user accounts and administration across Google Workspace or Microsoft 365, identity management platforms (Active Directory / Entra ID), and Windows operating systems. Endpoint & Network Troubleshooting: Practical troubleshooting skills across laptops, mobile endpoints (iOS/Android), peripherals, and hybrid connectivity setups. Customer Focus & Task Management: Exceptional empathetic communication skills-with the ability to explain complex tech concepts to non-technical staff clearly-combined with strong organisational skills to prioritise competing tasks under pressure. Mobility & Site Support: Valid UK Driver's License and a willingness to participate in occasional site/depot visits and be on a team standby rota. Endpoint Management (UEM/MDM): Experience with endpoint management platforms, like Ivanti Endpoint Manager, ManageEngine, Intune, Jamf, or Knox are desirable. Basic Scripting & Automation: Familiarity with PowerShell or Google Apps Script to automate routine administrative and support tasks are desirable. Industry Certifications: Credentials such as ITIL v4 Foundation, CompTIA A+/Network+, or Microsoft/Google fundamentals are desirable. Security & Project Experience: General understanding of endpoint security hygiene (phishing mitigation, identity protection) and hands-on participation in hardware refreshes or office IT rollouts would be desirable. Grow a career with a meaningful purpose. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits. What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: Starting from £29,064 p.a.
Product Delivery Manager - Electromagnetic Engineering Digital Contract: Initial 6 Months Day Rate: Circa 600 Inside IR35 Location: Hybrid (Reading as required) Start Date: ASAP Security Clearance: Active SC clearance We are looking for an experienced Product Delivery Manager - Electromagnetic Engineering Digital to lead the development and delivery of digital engineering capabilities supporting advanced Electromagnetic Engineering within a highly regulated aerospace and defence environment. This is a strategic and technically engaging role, responsible for shaping the digital toolchains, architectures, and environments that underpin Radar Cross Section (RCS), Low Observability (LO), infrared signature, EMC/HIRF, lightning effects, antenna and RF aperture integration, radome performance, RF propagation, and electromagnetic materials . Key Responsibilities Own the delivery and continuous improvement of digital capabilities supporting Electromagnetic Engineering. Develop and maintain product roadmaps, delivery plans, and prioritised backlogs. Support deployment and optimisation of EM digital solutions, including RCS/LO, IR signature, EMC/HIRF, lightning, antenna, radome, and materials modelling. Establish technical baselines, reference architectures, methodologies, and work instructions. Enable digital-thread connectivity across requirements, EM/IR models, simulations, materials data, test results, and assurance evidence. Ensure appropriate security, confidentiality, IP protection, and access controls for sensitive LO and electromagnetic engineering data. Lead stakeholder engagement across engineering, digital engineering, manufacturing, suppliers, and programme teams. Coordinate delivery across internal teams, technology partners, and system integrators. Drive incident resolution, root-cause analysis, service improvement, and management of technical debt. Support technology selection, proof-of-concept activity, and vendor management. Drive innovation in areas such as fast RCS estimation, hybrid EM solvers, IR signature modelling, antenna/structure co-optimisation, and model calibration. Develop training and change-management materials to support adoption of new digital capabilities and processes. Manage budgets, resources, risks, dependencies, and delivery performance. Skills & Experience Degree in Electrical Engineering, Aerospace Engineering, Physics, Applied Electromagnetics, or a related technical discipline. Experience delivering digital engineering capabilities within EM disciplines. Experience within the Aerospace and/or Defence industry Strong knowledge of EM engineering disciplines including areas such as RCS/LO, IR signature, EMC/HIRF, lightning, antenna integration, radomes, or EM materials. Strong understanding of Model-Based Engineering and digital thread principles. Proven experience managing complex technical delivery involving multiple stakeholders, partners, and suppliers. Strong understanding of secure data management and IP-aware collaboration. Demonstrable project/programme or service management experience, with APM, PRINCE2, ITIL or equivalent qualifications advantageous. Experience with SAFe or Agile delivery methodologies. Knowledge of EM modelling techniques such as MoM, FEM, FDTD, PO, and TD. Experience with RCS prediction, hybrid EM methods, IR/thermal modelling, antenna optimisation, or radome modelling. Experience managing EM technology vendors and system integrators. Knowledge of EMC/HIRF/lightning assurance and test practices. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Aug 14, 2026
Contractor
Product Delivery Manager - Electromagnetic Engineering Digital Contract: Initial 6 Months Day Rate: Circa 600 Inside IR35 Location: Hybrid (Reading as required) Start Date: ASAP Security Clearance: Active SC clearance We are looking for an experienced Product Delivery Manager - Electromagnetic Engineering Digital to lead the development and delivery of digital engineering capabilities supporting advanced Electromagnetic Engineering within a highly regulated aerospace and defence environment. This is a strategic and technically engaging role, responsible for shaping the digital toolchains, architectures, and environments that underpin Radar Cross Section (RCS), Low Observability (LO), infrared signature, EMC/HIRF, lightning effects, antenna and RF aperture integration, radome performance, RF propagation, and electromagnetic materials . Key Responsibilities Own the delivery and continuous improvement of digital capabilities supporting Electromagnetic Engineering. Develop and maintain product roadmaps, delivery plans, and prioritised backlogs. Support deployment and optimisation of EM digital solutions, including RCS/LO, IR signature, EMC/HIRF, lightning, antenna, radome, and materials modelling. Establish technical baselines, reference architectures, methodologies, and work instructions. Enable digital-thread connectivity across requirements, EM/IR models, simulations, materials data, test results, and assurance evidence. Ensure appropriate security, confidentiality, IP protection, and access controls for sensitive LO and electromagnetic engineering data. Lead stakeholder engagement across engineering, digital engineering, manufacturing, suppliers, and programme teams. Coordinate delivery across internal teams, technology partners, and system integrators. Drive incident resolution, root-cause analysis, service improvement, and management of technical debt. Support technology selection, proof-of-concept activity, and vendor management. Drive innovation in areas such as fast RCS estimation, hybrid EM solvers, IR signature modelling, antenna/structure co-optimisation, and model calibration. Develop training and change-management materials to support adoption of new digital capabilities and processes. Manage budgets, resources, risks, dependencies, and delivery performance. Skills & Experience Degree in Electrical Engineering, Aerospace Engineering, Physics, Applied Electromagnetics, or a related technical discipline. Experience delivering digital engineering capabilities within EM disciplines. Experience within the Aerospace and/or Defence industry Strong knowledge of EM engineering disciplines including areas such as RCS/LO, IR signature, EMC/HIRF, lightning, antenna integration, radomes, or EM materials. Strong understanding of Model-Based Engineering and digital thread principles. Proven experience managing complex technical delivery involving multiple stakeholders, partners, and suppliers. Strong understanding of secure data management and IP-aware collaboration. Demonstrable project/programme or service management experience, with APM, PRINCE2, ITIL or equivalent qualifications advantageous. Experience with SAFe or Agile delivery methodologies. Knowledge of EM modelling techniques such as MoM, FEM, FDTD, PO, and TD. Experience with RCS prediction, hybrid EM methods, IR/thermal modelling, antenna optimisation, or radome modelling. Experience managing EM technology vendors and system integrators. Knowledge of EMC/HIRF/lightning assurance and test practices. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Job title: Product Manager VisionTrack Video Telematics IoT SaaS Hybrid Tunbridge Wells Help shape real-world solutions in a fast-growing tech business We re working with VisionTrack , one of Europe s leading providers of video telematics and AI-powered fleet technology, as they continue to scale their Solutions Engineering team. This is an exciting opportunity offering the right individual a platform for growth and personal development in a fast moving industry. About the Role We are seeking an experienced Product Manager to lead the strategy, development, and lifecycle of our video telematics products. In this role, you will combine customer insight, commercial awareness, and technical understanding to drive innovation across our camera, AI, and fleet safety platform offerings. You will work closely with engineering, data science, operations, sales, and customer success to deliver best?in?class solutions that improve driver safety, reduce risk, and deliver actionable intelligence to fleet operators. Key Responsibilities Product Strategy & Vision Develop and own the product roadmap for our video telematics portfolio including connected cameras, AI-driven driver monitoring, cloud video platforms, and fleet analytics. Conduct market, competitor, and customer research to define new opportunities and strengthen product market fit. Define clear, data?driven KPIs and success metrics across product initiatives. Product Development & Delivery Translate customer problems into detailed requirements, user stories, and acceptance criteria. Work closely with engineering and hardware teams to ensure timely, high?quality releases of both software and device-based features. Partner with data science to incorporate AI and computer vision capabilities (e.g., ADAS events, driver behaviour detection) into the product. Lead cross-functional sprint planning, prioritisation, and backlog management. Customer & Market Insight Engage directly with fleet customers, partners, and industry stakeholders to validate problems, test prototypes, and gather ongoing feedback. Analyse customer usage data, warranty/failure trends, and product performance to inform product decisions. Champion the voice of the customer across the business. Go?to?Market & Commercialisation Collaborate with Sales, Marketing, and Operations to support product launches and create value?led messaging. Build business cases for new features or product lines, including pricing strategy and commercial impact analysis. Train internal teams on new functionality and serve as a product evangelist. Own production of technical documentation Lifecycle Management Monitor product performance, reliability, and customer satisfaction across hardware and cloud services. Manage end?of?life processes for legacy devices or features. Identify opportunities to reduce costs, improve margin, and streamline operational processes. Required Skills & Experience Proven experience as a Product Manager, ideally in video telematics, IoT, fleet management, or connected devices. Strong understanding of: Cellular and IoT device connectivity Video encoding/streaming Cloud platforms and APIs ADAS/DSM event detection and AI-driven safety systems Ability to balance technical detail with commercial considerations. Excellent communication skills, comfortable working with engineers, executives, and customers. Strong analytical skills with experience using product analytics tools and customer feedback platforms. Demonstrated experience delivering end-to-end product lifecycle management. Preferred (Nice to Have) Experience with: Computer vision or machine learning products Automotive or fleet safety regulations Hardware device certification and testing International telematics markets Agile/Scrum certification (e.g., CSPO). Personal Attributes Customer?obsessed with a passion for solving real?world safety and efficiency challenges. Comfortable making decisions with imperfect or evolving information. Bias for action delivers results and drives clarity. Able to manage multiple priorities and communicate effectively in a fast-paced environment.
Aug 13, 2026
Full time
Job title: Product Manager VisionTrack Video Telematics IoT SaaS Hybrid Tunbridge Wells Help shape real-world solutions in a fast-growing tech business We re working with VisionTrack , one of Europe s leading providers of video telematics and AI-powered fleet technology, as they continue to scale their Solutions Engineering team. This is an exciting opportunity offering the right individual a platform for growth and personal development in a fast moving industry. About the Role We are seeking an experienced Product Manager to lead the strategy, development, and lifecycle of our video telematics products. In this role, you will combine customer insight, commercial awareness, and technical understanding to drive innovation across our camera, AI, and fleet safety platform offerings. You will work closely with engineering, data science, operations, sales, and customer success to deliver best?in?class solutions that improve driver safety, reduce risk, and deliver actionable intelligence to fleet operators. Key Responsibilities Product Strategy & Vision Develop and own the product roadmap for our video telematics portfolio including connected cameras, AI-driven driver monitoring, cloud video platforms, and fleet analytics. Conduct market, competitor, and customer research to define new opportunities and strengthen product market fit. Define clear, data?driven KPIs and success metrics across product initiatives. Product Development & Delivery Translate customer problems into detailed requirements, user stories, and acceptance criteria. Work closely with engineering and hardware teams to ensure timely, high?quality releases of both software and device-based features. Partner with data science to incorporate AI and computer vision capabilities (e.g., ADAS events, driver behaviour detection) into the product. Lead cross-functional sprint planning, prioritisation, and backlog management. Customer & Market Insight Engage directly with fleet customers, partners, and industry stakeholders to validate problems, test prototypes, and gather ongoing feedback. Analyse customer usage data, warranty/failure trends, and product performance to inform product decisions. Champion the voice of the customer across the business. Go?to?Market & Commercialisation Collaborate with Sales, Marketing, and Operations to support product launches and create value?led messaging. Build business cases for new features or product lines, including pricing strategy and commercial impact analysis. Train internal teams on new functionality and serve as a product evangelist. Own production of technical documentation Lifecycle Management Monitor product performance, reliability, and customer satisfaction across hardware and cloud services. Manage end?of?life processes for legacy devices or features. Identify opportunities to reduce costs, improve margin, and streamline operational processes. Required Skills & Experience Proven experience as a Product Manager, ideally in video telematics, IoT, fleet management, or connected devices. Strong understanding of: Cellular and IoT device connectivity Video encoding/streaming Cloud platforms and APIs ADAS/DSM event detection and AI-driven safety systems Ability to balance technical detail with commercial considerations. Excellent communication skills, comfortable working with engineers, executives, and customers. Strong analytical skills with experience using product analytics tools and customer feedback platforms. Demonstrated experience delivering end-to-end product lifecycle management. Preferred (Nice to Have) Experience with: Computer vision or machine learning products Automotive or fleet safety regulations Hardware device certification and testing International telematics markets Agile/Scrum certification (e.g., CSPO). Personal Attributes Customer?obsessed with a passion for solving real?world safety and efficiency challenges. Comfortable making decisions with imperfect or evolving information. Bias for action delivers results and drives clarity. Able to manage multiple priorities and communicate effectively in a fast-paced environment.
Operations Support Manager - Banking / Financial Whilst the emphasis is on Team Lead / Managers role, ideal candidates will come from a Technical background in a Banking / Financial environment with experience of E-Trading Applications in a Linux environment with an understanding on Databases (SQL Server, Oracle) and Scripting - Python/Bash/Shell. About The Role : Managing a highly technical Support Team, looking after a Trading / Settlement Systems in a fast paced and pressurised environment. You'll be the bridge between the business and technology, scoping both current and future requirements and enabling their delivery as the business requires within agreed timescales. Key Responsibilities Responsible, along with other operational team members, for the day-to-day running and maintenance of the Trading platforms Leading and mentoring a 1st line support team, fostering a culture of technical excellence, accountability, and continuous improvement Providing first line support, answering phone calls and monitoring help desk systems, dealing with basic issues and escalating other calls to the appropriate person Maintain a high degree of customer service for all support queries Performing troubleshooting and collection of information for effective issue diagnosis and internal escalation Maintain security reference data for the admissions/withdrawals/amends/edits of securities across all platforms Maintain and enhance knowledge base and documentation Work with other departments (Compliance, Surveillance, Infrastructure and Sales) to ensure appropriately monitored live operations of all platforms Raise and deploy changes to support the day to day running of multiple exchange platforms Compile outage reports for any production outages which occur on the operated platforms once the outage has been rectified Ensure processes are streamlined Ensure process maps are followed to reduce risk Work with teams internally to streamline and enhance operational tool functionality and capture requirements for future development Take part in release review meetings prior to upgrades Raise and deploy changes to support the day to day running of multiple exchange platforms Compile outage reports for any production outages which occur on the operated platforms once the outage has been rectified Ensure processes are streamlined Ensure process maps are followed to reduce risk Work with teams internally to streamline and enhance operational tool functionality and capture requirements for future development Take part in release review meetings prior to upgrades Required Skills: Minimum 5+ Years experience in an environment providing Operational or Technical Support Excellent communication skills with an ability to explain technical concepts in simple terms to a non-technical audience and communicate effectively with people at all levels Understanding to UK and EU equity & derivative markets including exchange work flows, order types and understanding of trade lifecycle All round general knowledge of IT including Microsoft Some Linux / Unix Systems Administration (RedHat, Centos, Rocky). Experience of at least one Scripting Language - Python, Bash, Shell, Ruby, JavaScript, Perl, SQL. Knowledge of Databases to DBA / Developer level including writing and troubleshooting SQL Code including performance issues - SQL Server / Oracle. General Networking / Infrastructure Troubleshooting and Diagnostics - DNS, DHCP, TCP/IP, Firewalls Good understanding / operational experience of ITIL methodology with any certifications beneficial. Ability work well under pressure in a vibrant and busy environment. Non-Essential But Highly Desirable Skills: Previous experience supporting Futures & Options Trading, Risk and Settlement Systems. Knowledge of at least one of the ISV's products - Trading Technologies, Stellar, ULLink, WebICE, Object Trading, Fidessa, ION / Patsystems, Trayport. Exchange Connectivity - ICE / LIFFE, Eurex, CME / CBOT, Euronext, Xetra, Chi-X, LME, LSE, NYSE. FIX Connectivity - Client On-boarding, Support / Troubleshooting of FIX Logs / Connections. Other Market Data - Reuters, Bloomberg, CQG, Ateo (Teo and Lisa). Experience in Exchange and Vendor Management with a view to project managing exchange/system critical upgrades Ideally candidates will also have experience of Risk and Compliance and possess the ability to motivate and develop the team whilst ensuring it's duties are carried out "The Right Way" and to a high ethical standard. Excellent Salary and Benefits to include: Inclusion in Personal and Company Bonus + Overtime 25 days holiday per year, increasing to 30 days. Pension Health Care, Health and Life Assurance Childcare Vouchers Season Ticket Loan Subsidised Gym Membership Cycle To Work Scheme
Aug 13, 2026
Full time
Operations Support Manager - Banking / Financial Whilst the emphasis is on Team Lead / Managers role, ideal candidates will come from a Technical background in a Banking / Financial environment with experience of E-Trading Applications in a Linux environment with an understanding on Databases (SQL Server, Oracle) and Scripting - Python/Bash/Shell. About The Role : Managing a highly technical Support Team, looking after a Trading / Settlement Systems in a fast paced and pressurised environment. You'll be the bridge between the business and technology, scoping both current and future requirements and enabling their delivery as the business requires within agreed timescales. Key Responsibilities Responsible, along with other operational team members, for the day-to-day running and maintenance of the Trading platforms Leading and mentoring a 1st line support team, fostering a culture of technical excellence, accountability, and continuous improvement Providing first line support, answering phone calls and monitoring help desk systems, dealing with basic issues and escalating other calls to the appropriate person Maintain a high degree of customer service for all support queries Performing troubleshooting and collection of information for effective issue diagnosis and internal escalation Maintain security reference data for the admissions/withdrawals/amends/edits of securities across all platforms Maintain and enhance knowledge base and documentation Work with other departments (Compliance, Surveillance, Infrastructure and Sales) to ensure appropriately monitored live operations of all platforms Raise and deploy changes to support the day to day running of multiple exchange platforms Compile outage reports for any production outages which occur on the operated platforms once the outage has been rectified Ensure processes are streamlined Ensure process maps are followed to reduce risk Work with teams internally to streamline and enhance operational tool functionality and capture requirements for future development Take part in release review meetings prior to upgrades Raise and deploy changes to support the day to day running of multiple exchange platforms Compile outage reports for any production outages which occur on the operated platforms once the outage has been rectified Ensure processes are streamlined Ensure process maps are followed to reduce risk Work with teams internally to streamline and enhance operational tool functionality and capture requirements for future development Take part in release review meetings prior to upgrades Required Skills: Minimum 5+ Years experience in an environment providing Operational or Technical Support Excellent communication skills with an ability to explain technical concepts in simple terms to a non-technical audience and communicate effectively with people at all levels Understanding to UK and EU equity & derivative markets including exchange work flows, order types and understanding of trade lifecycle All round general knowledge of IT including Microsoft Some Linux / Unix Systems Administration (RedHat, Centos, Rocky). Experience of at least one Scripting Language - Python, Bash, Shell, Ruby, JavaScript, Perl, SQL. Knowledge of Databases to DBA / Developer level including writing and troubleshooting SQL Code including performance issues - SQL Server / Oracle. General Networking / Infrastructure Troubleshooting and Diagnostics - DNS, DHCP, TCP/IP, Firewalls Good understanding / operational experience of ITIL methodology with any certifications beneficial. Ability work well under pressure in a vibrant and busy environment. Non-Essential But Highly Desirable Skills: Previous experience supporting Futures & Options Trading, Risk and Settlement Systems. Knowledge of at least one of the ISV's products - Trading Technologies, Stellar, ULLink, WebICE, Object Trading, Fidessa, ION / Patsystems, Trayport. Exchange Connectivity - ICE / LIFFE, Eurex, CME / CBOT, Euronext, Xetra, Chi-X, LME, LSE, NYSE. FIX Connectivity - Client On-boarding, Support / Troubleshooting of FIX Logs / Connections. Other Market Data - Reuters, Bloomberg, CQG, Ateo (Teo and Lisa). Experience in Exchange and Vendor Management with a view to project managing exchange/system critical upgrades Ideally candidates will also have experience of Risk and Compliance and possess the ability to motivate and develop the team whilst ensuring it's duties are carried out "The Right Way" and to a high ethical standard. Excellent Salary and Benefits to include: Inclusion in Personal and Company Bonus + Overtime 25 days holiday per year, increasing to 30 days. Pension Health Care, Health and Life Assurance Childcare Vouchers Season Ticket Loan Subsidised Gym Membership Cycle To Work Scheme
Role Overview proAV is a leading global audio-visual integrator, providing AV and event services across a wide range of client partnerships. We are looking for an experienced Senior AV Technician to lead the day-to-day AV service at a key client site in Birmingham. As the sole onsite technician and proAV's primary representative, you will combine hands-on technical support with meeting and event support, proactive room checks and coordination of specialist proAV teams. This is an autonomous, client-facing role for someone who takes ownership, builds trusted relationships and wants to help shape a new managed AV service. Key Responsibilities Customer Experience & Service Ownership Act as proAV's primary onsite representative and first point of contact for AV-related matters. Deliver a professional, responsive service and build trusted relationships with client stakeholders. Own service issues from first report through to resolution, keeping users and the AV Manager updated. Understand how the client uses its spaces and technology and anticipate future requirements where possible. Technical Support & Operational Assurance Provide first and second line support across the AV and Unified Communications estate, including Microsoft Teams Rooms, presentation systems and digital signage. Troubleshoot technical faults and resolve them independently or escalate with clear information to specialist teams. Assist users with meeting room technology, connectivity and presentation requirements. Complete daily checks of priority rooms and scheduled assurance checks across the wider AV estate. Monitor equipment condition, recurring faults and operational risks, coordinating remedial support where required. Record incidents, service requests and resolutions accurately and maintain current room and service documentation. Meeting & Event Support Support executive meetings, town halls, hybrid events, livestreams and internal broadcasts. Prepare and test rooms and support rehearsals ahead of important meetings and events. Work with client stakeholders, Events teams and third-party suppliers to ensure successful delivery. Service Coordination & Improvement Coordinate Engineering, Projects and Events resources, including specialist support visits. Prioritise work according to business impact and maintain ownership until it is completed. Produce monthly service reports and communicate risks, trends and operational updates. Identify and support service improvements, technology refreshes and project activity. Health, Safety & Compliance Work safely and comply with all client and proAV Health & Safety policies and onsite procedures. Follow all information security, cyber security and data protection requirements. Person Specification Essential Experience & Skills At least three years' experience in a corporate AV support environment. Strong first and second line AV fault-finding and troubleshooting skills. Experience supporting Microsoft Teams Rooms, Unified Communications and common audio, video, display and presentation technologies. Experience supporting corporate meetings, presentations and events, ideally including hybrid or broadcast environments. Confidence working independently in a client-facing environment. Excellent customer service, communication and stakeholder-management skills. Ability to manage competing priorities and recognise when specialist escalation is required. Desirable Skills Experience working within a managed service environment. CTS certification or a similar industry qualification. Knowledge of Crestron, Extron, Q-SYS, Biamp, Cisco or comparable AV technologies, together with a basic understanding of AV networking About Us: proAV designs, integrates and supports blended technology solutions with AV, UC and beyond including end-to-end services and 24/7/365 support to enhance global collaboration and empower your world of communication. From reviewing technology to integration to post-deployment support, you re in safe hands when you trust your AV and UC to proAV. We are recognised as one of the AV industry s most powerful international delivery and support operations trusted by a varied client base in more than 80 countries across 6 continents. To date, we have completed 700+ projects outside of the UK that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open. From our state-of-the-art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients business-critical AV systems architecture, products and technologies 24/7/365. Equality, Diversity & Inclusion: proAV is an equal opportunity employer that is committed to supporting and promoting an inclusive culture for all employees and job applicants. We want everyone to feel comfortable being themselves and create a culture where we understand and respect each other s differences. proAV does not tolerate discrimination based on age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We make employment decision based on the needs of our business and the qualifications and/or experience of the individual. proAV offers personal and professional development opportunities, not just through traditional qualifications, but also through Apprenticeship schemes, internal training and mentorship programmes. We support employees and job applicants with their work-life balance through our family friendly policies and practices. We encourage all to apply.
Aug 13, 2026
Full time
Role Overview proAV is a leading global audio-visual integrator, providing AV and event services across a wide range of client partnerships. We are looking for an experienced Senior AV Technician to lead the day-to-day AV service at a key client site in Birmingham. As the sole onsite technician and proAV's primary representative, you will combine hands-on technical support with meeting and event support, proactive room checks and coordination of specialist proAV teams. This is an autonomous, client-facing role for someone who takes ownership, builds trusted relationships and wants to help shape a new managed AV service. Key Responsibilities Customer Experience & Service Ownership Act as proAV's primary onsite representative and first point of contact for AV-related matters. Deliver a professional, responsive service and build trusted relationships with client stakeholders. Own service issues from first report through to resolution, keeping users and the AV Manager updated. Understand how the client uses its spaces and technology and anticipate future requirements where possible. Technical Support & Operational Assurance Provide first and second line support across the AV and Unified Communications estate, including Microsoft Teams Rooms, presentation systems and digital signage. Troubleshoot technical faults and resolve them independently or escalate with clear information to specialist teams. Assist users with meeting room technology, connectivity and presentation requirements. Complete daily checks of priority rooms and scheduled assurance checks across the wider AV estate. Monitor equipment condition, recurring faults and operational risks, coordinating remedial support where required. Record incidents, service requests and resolutions accurately and maintain current room and service documentation. Meeting & Event Support Support executive meetings, town halls, hybrid events, livestreams and internal broadcasts. Prepare and test rooms and support rehearsals ahead of important meetings and events. Work with client stakeholders, Events teams and third-party suppliers to ensure successful delivery. Service Coordination & Improvement Coordinate Engineering, Projects and Events resources, including specialist support visits. Prioritise work according to business impact and maintain ownership until it is completed. Produce monthly service reports and communicate risks, trends and operational updates. Identify and support service improvements, technology refreshes and project activity. Health, Safety & Compliance Work safely and comply with all client and proAV Health & Safety policies and onsite procedures. Follow all information security, cyber security and data protection requirements. Person Specification Essential Experience & Skills At least three years' experience in a corporate AV support environment. Strong first and second line AV fault-finding and troubleshooting skills. Experience supporting Microsoft Teams Rooms, Unified Communications and common audio, video, display and presentation technologies. Experience supporting corporate meetings, presentations and events, ideally including hybrid or broadcast environments. Confidence working independently in a client-facing environment. Excellent customer service, communication and stakeholder-management skills. Ability to manage competing priorities and recognise when specialist escalation is required. Desirable Skills Experience working within a managed service environment. CTS certification or a similar industry qualification. Knowledge of Crestron, Extron, Q-SYS, Biamp, Cisco or comparable AV technologies, together with a basic understanding of AV networking About Us: proAV designs, integrates and supports blended technology solutions with AV, UC and beyond including end-to-end services and 24/7/365 support to enhance global collaboration and empower your world of communication. From reviewing technology to integration to post-deployment support, you re in safe hands when you trust your AV and UC to proAV. We are recognised as one of the AV industry s most powerful international delivery and support operations trusted by a varied client base in more than 80 countries across 6 continents. To date, we have completed 700+ projects outside of the UK that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open. From our state-of-the-art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients business-critical AV systems architecture, products and technologies 24/7/365. Equality, Diversity & Inclusion: proAV is an equal opportunity employer that is committed to supporting and promoting an inclusive culture for all employees and job applicants. We want everyone to feel comfortable being themselves and create a culture where we understand and respect each other s differences. proAV does not tolerate discrimination based on age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We make employment decision based on the needs of our business and the qualifications and/or experience of the individual. proAV offers personal and professional development opportunities, not just through traditional qualifications, but also through Apprenticeship schemes, internal training and mentorship programmes. We support employees and job applicants with their work-life balance through our family friendly policies and practices. We encourage all to apply.
Imagine yourself in a role where your professional growth and creativity are championed every step of the way. Opus is the UK s largest independent Managed Service Providers, recently ranked as World class by the Best Companies to work for awards. Make an impact in our Technical Services team The Service Desk Team Leader role will support the IT Service Desk Manager in overseeing day-to-day service desk activity, maintaining service standards, and helping ensure customers receive consistent, timely and effective support. This role will report into the IT Service Desk Manager and will provide operational oversight across ticket queues, phone call activity, time logging, SLA performance and service trends, ensuring information is reviewed and reported clearly to support service improvement. Having worked within an MSP environment previously you will be used to working closely and integrating with the wider Technical Services teams plus interaction with new projects team as well. Opus is looking for an ambitious individual, one who is keen to work with and learn new technologies, supporting many different products and services. Salary £33-£35k Hybrid working for a good work/life balance The talents we are excited to see You will have the following experience/skills: • Previous experience within an MSP environment working in a Service Desk Team Lead role is preferable • Exposure and familiarisation with Microsoft technologies • Some exposure and familiarisation with connectivity technologies is preferred • Familiarity with general Customer Service handling relationships & CRM systems Passion to develop and learn industry best practice, such as ITIL service strategy • Able to interpret ticket, SLA, call and time logging data, identify trends, and present clear findings • Enthusiasm for furthering career in technical support and delivery • Ability to communicate at all levels • Aligned with the Opus core values Your exclusive benefits • A comprehensive Private Healthcare and Cash Plan • Pension and life insurance • Enhanced Maternity and Paternity • Entry to the £3,000 quarterly Dreamball draw • Personalised training and development pathways • Regular fully funded companywide events • Monthly outstanding performer accolades • Enriching paid volunteering days • A rewarding Refer a friend scheme (£1,000) • The flexibility to adjust your holiday allowance (25 days pa) • Complimentary daily breakfasts in the office Where your values align with ours Work together to win together Be brave and think differently Own it and never give up Strive to be the best Stay curious and keep learning Meet Opus Established in 1992, we are different to the rest, priding ourselves on being a customer-driven and service-led technology provider. Our focus is delivering tailored technology with purpose and building long-term partnerships with our clients. By joining Opus, you embark on an exhilarating journey filled with impactful projects and continuous professional development, empowering you to expand your expertise and leave a significant mark on businesses nationally. We have a Culture Club led by award-winning colleagues from across the business, giving our people a voice and helping shape a positive, inclusive workplace culture. From gathering feedback to social initiatives like our book and film club, it s all about bringing people together and creating a more engaging place to work. If you're ready to be part of a dynamic team and help us reach new heights, we'd love to hear from you.
Aug 13, 2026
Full time
Imagine yourself in a role where your professional growth and creativity are championed every step of the way. Opus is the UK s largest independent Managed Service Providers, recently ranked as World class by the Best Companies to work for awards. Make an impact in our Technical Services team The Service Desk Team Leader role will support the IT Service Desk Manager in overseeing day-to-day service desk activity, maintaining service standards, and helping ensure customers receive consistent, timely and effective support. This role will report into the IT Service Desk Manager and will provide operational oversight across ticket queues, phone call activity, time logging, SLA performance and service trends, ensuring information is reviewed and reported clearly to support service improvement. Having worked within an MSP environment previously you will be used to working closely and integrating with the wider Technical Services teams plus interaction with new projects team as well. Opus is looking for an ambitious individual, one who is keen to work with and learn new technologies, supporting many different products and services. Salary £33-£35k Hybrid working for a good work/life balance The talents we are excited to see You will have the following experience/skills: • Previous experience within an MSP environment working in a Service Desk Team Lead role is preferable • Exposure and familiarisation with Microsoft technologies • Some exposure and familiarisation with connectivity technologies is preferred • Familiarity with general Customer Service handling relationships & CRM systems Passion to develop and learn industry best practice, such as ITIL service strategy • Able to interpret ticket, SLA, call and time logging data, identify trends, and present clear findings • Enthusiasm for furthering career in technical support and delivery • Ability to communicate at all levels • Aligned with the Opus core values Your exclusive benefits • A comprehensive Private Healthcare and Cash Plan • Pension and life insurance • Enhanced Maternity and Paternity • Entry to the £3,000 quarterly Dreamball draw • Personalised training and development pathways • Regular fully funded companywide events • Monthly outstanding performer accolades • Enriching paid volunteering days • A rewarding Refer a friend scheme (£1,000) • The flexibility to adjust your holiday allowance (25 days pa) • Complimentary daily breakfasts in the office Where your values align with ours Work together to win together Be brave and think differently Own it and never give up Strive to be the best Stay curious and keep learning Meet Opus Established in 1992, we are different to the rest, priding ourselves on being a customer-driven and service-led technology provider. Our focus is delivering tailored technology with purpose and building long-term partnerships with our clients. By joining Opus, you embark on an exhilarating journey filled with impactful projects and continuous professional development, empowering you to expand your expertise and leave a significant mark on businesses nationally. We have a Culture Club led by award-winning colleagues from across the business, giving our people a voice and helping shape a positive, inclusive workplace culture. From gathering feedback to social initiatives like our book and film club, it s all about bringing people together and creating a more engaging place to work. If you're ready to be part of a dynamic team and help us reach new heights, we'd love to hear from you.
IT Account Manager Paying between £ basic + Commission Hybrid based (Leeds or Southampton) Our client is a well-established technology solutions provider, delivering innovative connectivity, network security and voice services to businesses across the UK. As they continue to expand their customer base and service offering, they are seeking an experienced Account Manager to develop key client relationships and drive growth within existing accounts. As Account Manager, you will act as the primary contact for a portfolio of existing customers, ensuring they receive an exceptional experience whilst identifying opportunities to introduce additional products and services. You will work closely with customers to understand their strategic objectives, technology requirements and future plans, positioning the organisation as a trusted partner rather than simply a supplier. Key Responsibilities: Manage and develop a portfolio of existing customer accounts. Build strong relationships with key stakeholders and decision-makers. Conduct regular account reviews to understand customer requirements and future opportunities. Identify and deliver upsell and cross-sell opportunities across the full solutions portfolio, including connectivity, network security and voice services. Drive customer retention and maximise account value. Work collaboratively with technical, delivery and support teams to ensure excellent customer outcomes. Produce accurate forecasts, account plans and pipeline updates. Maintain a strong understanding of market trends and emerging technologies. Required experience: Previous experience in an Account Manager, Client Manager or Business Development role. A track record of growing revenue within existing customer accounts. Experience selling technology, telecoms, IT, managed services, connectivity, security or communications solutions. Strong commercial acumen and a consultative approach to sales. Excellent communication and relationship-building skills. The ability to manage multiple accounts and priorities effectively. A proactive and customer-centric mindset. Must be eligible to work in the UK Hybrid/Office based with occasional site visits (Hub can be either Leeds or Southampton) Paying up to 45k basic + commission, depending on experience.
Aug 12, 2026
Full time
IT Account Manager Paying between £ basic + Commission Hybrid based (Leeds or Southampton) Our client is a well-established technology solutions provider, delivering innovative connectivity, network security and voice services to businesses across the UK. As they continue to expand their customer base and service offering, they are seeking an experienced Account Manager to develop key client relationships and drive growth within existing accounts. As Account Manager, you will act as the primary contact for a portfolio of existing customers, ensuring they receive an exceptional experience whilst identifying opportunities to introduce additional products and services. You will work closely with customers to understand their strategic objectives, technology requirements and future plans, positioning the organisation as a trusted partner rather than simply a supplier. Key Responsibilities: Manage and develop a portfolio of existing customer accounts. Build strong relationships with key stakeholders and decision-makers. Conduct regular account reviews to understand customer requirements and future opportunities. Identify and deliver upsell and cross-sell opportunities across the full solutions portfolio, including connectivity, network security and voice services. Drive customer retention and maximise account value. Work collaboratively with technical, delivery and support teams to ensure excellent customer outcomes. Produce accurate forecasts, account plans and pipeline updates. Maintain a strong understanding of market trends and emerging technologies. Required experience: Previous experience in an Account Manager, Client Manager or Business Development role. A track record of growing revenue within existing customer accounts. Experience selling technology, telecoms, IT, managed services, connectivity, security or communications solutions. Strong commercial acumen and a consultative approach to sales. Excellent communication and relationship-building skills. The ability to manage multiple accounts and priorities effectively. A proactive and customer-centric mindset. Must be eligible to work in the UK Hybrid/Office based with occasional site visits (Hub can be either Leeds or Southampton) Paying up to 45k basic + commission, depending on experience.
Customer Service / Account Manager Telecommunications Location: Manchester (Office Based) Salary: £27,000 - £33,000 per annum (depending on experience) About the Company Our client is a well-established and growing telecommunications provider, delivering high-quality connectivity and communication solutions to businesses across the UK. Due to continued growth, they are looking to recruit a Customer Service / Account Manager to join their Manchester office. This is an excellent opportunity for someone who enjoys building strong customer relationships, providing outstanding service, and managing customer accounts within a fast-paced telecoms environment. The Role As a Customer Service / Account Manager, you will be the main point of contact for a portfolio of customers, ensuring they receive an exceptional level of service from onboarding through to ongoing account management. You'll work closely with internal teams to resolve customer queries, manage account changes, oversee renewals, and identify opportunities to strengthen customer relationships. This is a fully office-based position in Manchester, offering a supportive team environment and genuine opportunities for career progression. Key Responsibilities Manage a portfolio of customer accounts, delivering a high standard of customer service. Build strong, long-term relationships with customers through regular communication. Respond promptly to customer enquiries via phone and email. Resolve customer queries and service issues efficiently, liaising with internal departments where required. Process new orders, upgrades, contract amendments, renewals, and cancellations accurately. Monitor customer accounts to ensure services are delivered in line with expectations. Coordinate with Sales, Technical Support, Provisioning, Billing, and Operations teams to ensure a seamless customer experience. Maintain accurate customer records using the company CRM system. Proactively identify opportunities to upsell or cross-sell telecom products and services where appropriate. Ensure customer retention through excellent service and proactive account management. Meet individual and team KPIs relating to customer satisfaction, service levels, and account growth. Essential Skills & Experience Previous experience in Customer Service, Account Management, Customer Success, or a similar client-facing role. Experience working within the telecommunications, broadband, connectivity, ISP, or mobile sector. Excellent communication and interpersonal skills. Strong organisational skills with the ability to manage multiple priorities. A proactive and solution-focused approach to problem solving. Experience using CRM systems and Microsoft Office. Ability to work collaboratively within a busy office environment. Desirable Knowledge of fibre broadband, VoIP, leased lines, cloud communications, or mobile services. Experience managing B2B customer accounts. Commercial awareness with the confidence to identify opportunities to add value for customers. If you believe you have the credentials to fill this role, then please drop your CV to Michael Hodson on (url removed) or give me a call on (phone number removed). SER-IN
Aug 12, 2026
Full time
Customer Service / Account Manager Telecommunications Location: Manchester (Office Based) Salary: £27,000 - £33,000 per annum (depending on experience) About the Company Our client is a well-established and growing telecommunications provider, delivering high-quality connectivity and communication solutions to businesses across the UK. Due to continued growth, they are looking to recruit a Customer Service / Account Manager to join their Manchester office. This is an excellent opportunity for someone who enjoys building strong customer relationships, providing outstanding service, and managing customer accounts within a fast-paced telecoms environment. The Role As a Customer Service / Account Manager, you will be the main point of contact for a portfolio of customers, ensuring they receive an exceptional level of service from onboarding through to ongoing account management. You'll work closely with internal teams to resolve customer queries, manage account changes, oversee renewals, and identify opportunities to strengthen customer relationships. This is a fully office-based position in Manchester, offering a supportive team environment and genuine opportunities for career progression. Key Responsibilities Manage a portfolio of customer accounts, delivering a high standard of customer service. Build strong, long-term relationships with customers through regular communication. Respond promptly to customer enquiries via phone and email. Resolve customer queries and service issues efficiently, liaising with internal departments where required. Process new orders, upgrades, contract amendments, renewals, and cancellations accurately. Monitor customer accounts to ensure services are delivered in line with expectations. Coordinate with Sales, Technical Support, Provisioning, Billing, and Operations teams to ensure a seamless customer experience. Maintain accurate customer records using the company CRM system. Proactively identify opportunities to upsell or cross-sell telecom products and services where appropriate. Ensure customer retention through excellent service and proactive account management. Meet individual and team KPIs relating to customer satisfaction, service levels, and account growth. Essential Skills & Experience Previous experience in Customer Service, Account Management, Customer Success, or a similar client-facing role. Experience working within the telecommunications, broadband, connectivity, ISP, or mobile sector. Excellent communication and interpersonal skills. Strong organisational skills with the ability to manage multiple priorities. A proactive and solution-focused approach to problem solving. Experience using CRM systems and Microsoft Office. Ability to work collaboratively within a busy office environment. Desirable Knowledge of fibre broadband, VoIP, leased lines, cloud communications, or mobile services. Experience managing B2B customer accounts. Commercial awareness with the confidence to identify opportunities to add value for customers. If you believe you have the credentials to fill this role, then please drop your CV to Michael Hodson on (url removed) or give me a call on (phone number removed). SER-IN
Product Delivery Manager - Structural Systems Digital Engineering Aerospace & Defence Up to 600 p/d Hybrid, Reading SC Cleared Are you a digital engineering leader who understands both structural engineering domain content and the toolchains that support it? This is a chance to own and shape the Structural Systems digital capability for a major aerospace and defence programme, from architecture through to adoption. You'll be joining at the start. The first six months are about establishing the capability team, building the roadmap, and setting the direction for how structural engineering data and tools work across the programme. The Role Own delivery and continuous improvement of Structural Systems digital capabilities, covering 3D CAD/MBD, FEA pre and post-processing, materials and allowables, loads and mass properties, and digital thread connectivity Define reference architectures and technical baselines for structural design and analysis toolchains, spanning metallic and composite components Translate engineering and business needs into a prioritised backlog and delivery roadmap Ensure end-to-end traceability from requirements through models, analysis and test correlation Manage vendor relationships and lead technology evaluations for CAD/MBD platforms, FEA solvers, and composite analysis tools Coordinate delivery across internal teams and suppliers, owning incident resolution and continuous service improvement Support governance, data standards and audit requirements for structural evidence pathways What We're Looking For Must-have: 10+ years delivering digital engineering capabilities for Structural Systems (CAD/MBD, FEA, composites/metallics, loads, fatigue and damage tolerance) 10+ years in aerospace and/or defence programmes, with understanding of airworthiness and regulatory frameworks Strong grasp of model-based engineering and digital thread principles Experience managing multi-partner and supplier integration in complex programmes Degree in Engineering, Mechanical/Aerospace Engineering, Computer Science or related discipline ITIL or equivalent service management experience APM, Prince2 or demonstrable complex delivery management experience Active SC clearance or eligibility Nice-to-have: SAFe or similar Agile delivery experience Understanding of airworthiness practices for structural substantiation (strength, stiffness, fatigue, damage tolerance) Knowledge of topology optimisation, multiscale composite modelling, or welding/fastening analysis Comfort operating with ambiguity in a fast-evolving delivery environment What's On Offer (Apply online only) per day Hybrid working, Reading based, with flexibility around office days 6-month initial contract on a large-scale, long-running aerospace/defence programme Genuine build mandate, this is capability ownership from day one, not maintaining someone else's system Direct exposure to certification and airworthiness evidence, valuable domain experience for senior engineering technologists Apply now or reach out directly for a confidential conversation about the role.
Aug 12, 2026
Contractor
Product Delivery Manager - Structural Systems Digital Engineering Aerospace & Defence Up to 600 p/d Hybrid, Reading SC Cleared Are you a digital engineering leader who understands both structural engineering domain content and the toolchains that support it? This is a chance to own and shape the Structural Systems digital capability for a major aerospace and defence programme, from architecture through to adoption. You'll be joining at the start. The first six months are about establishing the capability team, building the roadmap, and setting the direction for how structural engineering data and tools work across the programme. The Role Own delivery and continuous improvement of Structural Systems digital capabilities, covering 3D CAD/MBD, FEA pre and post-processing, materials and allowables, loads and mass properties, and digital thread connectivity Define reference architectures and technical baselines for structural design and analysis toolchains, spanning metallic and composite components Translate engineering and business needs into a prioritised backlog and delivery roadmap Ensure end-to-end traceability from requirements through models, analysis and test correlation Manage vendor relationships and lead technology evaluations for CAD/MBD platforms, FEA solvers, and composite analysis tools Coordinate delivery across internal teams and suppliers, owning incident resolution and continuous service improvement Support governance, data standards and audit requirements for structural evidence pathways What We're Looking For Must-have: 10+ years delivering digital engineering capabilities for Structural Systems (CAD/MBD, FEA, composites/metallics, loads, fatigue and damage tolerance) 10+ years in aerospace and/or defence programmes, with understanding of airworthiness and regulatory frameworks Strong grasp of model-based engineering and digital thread principles Experience managing multi-partner and supplier integration in complex programmes Degree in Engineering, Mechanical/Aerospace Engineering, Computer Science or related discipline ITIL or equivalent service management experience APM, Prince2 or demonstrable complex delivery management experience Active SC clearance or eligibility Nice-to-have: SAFe or similar Agile delivery experience Understanding of airworthiness practices for structural substantiation (strength, stiffness, fatigue, damage tolerance) Knowledge of topology optimisation, multiscale composite modelling, or welding/fastening analysis Comfort operating with ambiguity in a fast-evolving delivery environment What's On Offer (Apply online only) per day Hybrid working, Reading based, with flexibility around office days 6-month initial contract on a large-scale, long-running aerospace/defence programme Genuine build mandate, this is capability ownership from day one, not maintaining someone else's system Direct exposure to certification and airworthiness evidence, valuable domain experience for senior engineering technologists Apply now or reach out directly for a confidential conversation about the role.
hackajob is collaborating with OneAdvanced to connect them with exceptional professionals for this role. OneAdvanced serves customers who often have deeply embedded, on-premise or hosted systems that are integral to how they operate. This is a senior, customer-facing architecture role that goes well beyond traditional pre-sales. You will act as the bridge between customer strategy, core business processes, technology design, and service delivery - working alongside sales teams to help organisations modernise their enterprise landscapes. You will also play a meaningful role in how we approach this commercially - partnering with Revenue Enablement to shape the technical sales methodology we use across the business. Day to day Work closely with customers to understand their current-state systems, data flows, and key processes - and map these to the capabilities of our workflows/applications and platform services. Define integration and data flow strategies across internal and third-party systems, which may include ERP, HR, CRM, and risk and compliance platforms. Advise on master data management approaches with a platform-first mindset, reducing architectural complexity and technical debt. Assess customer data readiness for AI adoption - identifying quality, governance, and lineage gaps that need to be resolved before AI features can deliver meaningful value, and guiding customers through a pragmatic path to readiness. Help customers understand how AI and automation can be embedded within their workflows to improve decision-making and operational efficiency. Engage substantively with responsible AI and governance questions, particularly with buyers in regulated environments such as health, care, and government - covering explainability, auditability, bias, and data subject rights. Navigate sector-specific constraints - whether data residency and security requirements in health and care, procurement framework obligations in public sector, or operational integration demands in transport, logistics, and manufacturing - and design solutions that address these without compromising platform simplicity. Understand the outcome the customer is looking to achieve, and architect the solution to move them from their existing tech stack to IQ, the intelligent system of work for their given sector. Articulate how a move to OneAdvanced simplifies enterprise architecture - making the case clearly to both technical and non-technical stakeholders. Contribute to the development of our technical sales methodology in partnership with Revenue Enablement and the broader Solutions team. Subject matter expert for Bid responses around architecture, security and AI, working as part of a group of stakeholders to complete responses Partner closely with Sales, Product and Services to ensure proposed solutions are executable, scalable, and aligned to customer outcomes. Represent OneAdvanced at customer and industry events, sharing insight on data architecture, integration design, and digital transformation in enterprise software Please note, applicants must have the legal right to work in the UK at the time of application. Technical depth Strong grounding in ERP architecture - data models, integration patterns, and business process dependencies. Comfortable with cloud platform design, multi-tenant SaaS, and modern security models. Migration literacy Experience assessing legacy, on-premise, or hosted environments. Able to identify complexity, data integrity risk, and dependency chains - and translate these into a coherent transition approach. Consultative instinct Skilled at discovery. Able to surface what is actually blocking a customer, not just what they say is blocking them. Confident challenging assumptions. Commercial awareness Understands the deal context. Can build a compelling total cost of ownership case and recognise when technical risk is genuine versus when it is customer anxiety in disguise. Methodology thinking Desirable - has contributed to or built technical sales playbooks - including qualification criteria and discovery documentation. Able to abstract patterns from deal experience and codify what good looks like. Cross-functional influence Comfortable working laterally without authority. Influences sellers, enablement, and Solutions colleagues through credibility and clear reasoning rather than hierarchy. Applied AI translation Able to move a customer from vague curiosity - or vague fear - about AI to a concrete, credible adoption roadmap. Understands how AI capabilities embed into existing workflows, not just what they are in theory. Conversant in responsible AI, data readiness, and governance requirements, particularly in regulated environments. Sector expertise Desirable - experience working in the sectors we serve, and an understanding of some of the regulatory compliance our customer operate under. Beyond the job spec You stay current on platform evolution, competitor positioning, and sector trends. You are methodical under pressure. You do not cut corners on rigour when a deal gets complex or a timeline compresses. You are honest with customers helping them to see where something is a genuine challenge, or help them overcome perceived challenges. You know that the biggest barrier to AI adoption in most organisations is not technology - it is data quality, governance, and trust. You can have that conversation without losing the room. If you have spent your career sitting at the intersection of enterprise technology and the humans who rely on it - and you want a role where your architecture thinking directly shapes both customer outcomes and how a business sells - we would like to hear from you Wellbeing that means something 26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year Exceptional family leave , 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave Robust sick pay of up to 13 weeks full pay + 13 weeks half pay 24/7 Employee Assistance Programme for confidential support Private medical insurance for everyone , no medical-history exclusions Financial benefits that have your back Performance-based rewards tailored to your role , from company-wide bonuses to OTE and commission structures Income protection : up to 75% salary for 5 years if you ever need it Grow your career with us SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library Access to external training and apprenticeships Making a Difference MatchIt! Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Pennies from Heaven donate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: ULEV car scheme with 1,000+ models Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. OneAdvanced is one of the UK's largest business software and services companies. Based in Birmingham (The Mailbox), operating across the UK, Ireland, India, and Australia. Our secure, scalable platform, including OneAdvanced AI, our private AI service for UK organisations, powers connectivity and innovation across critical sectors. Alongside our software are our IT services, including hosting, managed services, and application modernisation. We strive to create an inclusive workplace that drives innovation and collaboration, championing diverse perspectives and ideas. Our Environmental, Social and Governance (ESG) strategy is embedded in everything we do, guiding us to create meaningful impact for our people, our customers and the planet. Proud to be recognised in the Financial Times' Best Employers 2026 list for the second-year running, an independent and data led ranking based on employee feedback. Join us and become part of a team that's powering the world of work and making a real difference. Join us and become part of a team that's powering the world of work and making a real difference. Learn more at
Aug 11, 2026
Full time
hackajob is collaborating with OneAdvanced to connect them with exceptional professionals for this role. OneAdvanced serves customers who often have deeply embedded, on-premise or hosted systems that are integral to how they operate. This is a senior, customer-facing architecture role that goes well beyond traditional pre-sales. You will act as the bridge between customer strategy, core business processes, technology design, and service delivery - working alongside sales teams to help organisations modernise their enterprise landscapes. You will also play a meaningful role in how we approach this commercially - partnering with Revenue Enablement to shape the technical sales methodology we use across the business. Day to day Work closely with customers to understand their current-state systems, data flows, and key processes - and map these to the capabilities of our workflows/applications and platform services. Define integration and data flow strategies across internal and third-party systems, which may include ERP, HR, CRM, and risk and compliance platforms. Advise on master data management approaches with a platform-first mindset, reducing architectural complexity and technical debt. Assess customer data readiness for AI adoption - identifying quality, governance, and lineage gaps that need to be resolved before AI features can deliver meaningful value, and guiding customers through a pragmatic path to readiness. Help customers understand how AI and automation can be embedded within their workflows to improve decision-making and operational efficiency. Engage substantively with responsible AI and governance questions, particularly with buyers in regulated environments such as health, care, and government - covering explainability, auditability, bias, and data subject rights. Navigate sector-specific constraints - whether data residency and security requirements in health and care, procurement framework obligations in public sector, or operational integration demands in transport, logistics, and manufacturing - and design solutions that address these without compromising platform simplicity. Understand the outcome the customer is looking to achieve, and architect the solution to move them from their existing tech stack to IQ, the intelligent system of work for their given sector. Articulate how a move to OneAdvanced simplifies enterprise architecture - making the case clearly to both technical and non-technical stakeholders. Contribute to the development of our technical sales methodology in partnership with Revenue Enablement and the broader Solutions team. Subject matter expert for Bid responses around architecture, security and AI, working as part of a group of stakeholders to complete responses Partner closely with Sales, Product and Services to ensure proposed solutions are executable, scalable, and aligned to customer outcomes. Represent OneAdvanced at customer and industry events, sharing insight on data architecture, integration design, and digital transformation in enterprise software Please note, applicants must have the legal right to work in the UK at the time of application. Technical depth Strong grounding in ERP architecture - data models, integration patterns, and business process dependencies. Comfortable with cloud platform design, multi-tenant SaaS, and modern security models. Migration literacy Experience assessing legacy, on-premise, or hosted environments. Able to identify complexity, data integrity risk, and dependency chains - and translate these into a coherent transition approach. Consultative instinct Skilled at discovery. Able to surface what is actually blocking a customer, not just what they say is blocking them. Confident challenging assumptions. Commercial awareness Understands the deal context. Can build a compelling total cost of ownership case and recognise when technical risk is genuine versus when it is customer anxiety in disguise. Methodology thinking Desirable - has contributed to or built technical sales playbooks - including qualification criteria and discovery documentation. Able to abstract patterns from deal experience and codify what good looks like. Cross-functional influence Comfortable working laterally without authority. Influences sellers, enablement, and Solutions colleagues through credibility and clear reasoning rather than hierarchy. Applied AI translation Able to move a customer from vague curiosity - or vague fear - about AI to a concrete, credible adoption roadmap. Understands how AI capabilities embed into existing workflows, not just what they are in theory. Conversant in responsible AI, data readiness, and governance requirements, particularly in regulated environments. Sector expertise Desirable - experience working in the sectors we serve, and an understanding of some of the regulatory compliance our customer operate under. Beyond the job spec You stay current on platform evolution, competitor positioning, and sector trends. You are methodical under pressure. You do not cut corners on rigour when a deal gets complex or a timeline compresses. You are honest with customers helping them to see where something is a genuine challenge, or help them overcome perceived challenges. You know that the biggest barrier to AI adoption in most organisations is not technology - it is data quality, governance, and trust. You can have that conversation without losing the room. If you have spent your career sitting at the intersection of enterprise technology and the humans who rely on it - and you want a role where your architecture thinking directly shapes both customer outcomes and how a business sells - we would like to hear from you Wellbeing that means something 26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year Exceptional family leave , 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave Robust sick pay of up to 13 weeks full pay + 13 weeks half pay 24/7 Employee Assistance Programme for confidential support Private medical insurance for everyone , no medical-history exclusions Financial benefits that have your back Performance-based rewards tailored to your role , from company-wide bonuses to OTE and commission structures Income protection : up to 75% salary for 5 years if you ever need it Grow your career with us SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library Access to external training and apprenticeships Making a Difference MatchIt! Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Pennies from Heaven donate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: ULEV car scheme with 1,000+ models Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. OneAdvanced is one of the UK's largest business software and services companies. Based in Birmingham (The Mailbox), operating across the UK, Ireland, India, and Australia. Our secure, scalable platform, including OneAdvanced AI, our private AI service for UK organisations, powers connectivity and innovation across critical sectors. Alongside our software are our IT services, including hosting, managed services, and application modernisation. We strive to create an inclusive workplace that drives innovation and collaboration, championing diverse perspectives and ideas. Our Environmental, Social and Governance (ESG) strategy is embedded in everything we do, guiding us to create meaningful impact for our people, our customers and the planet. Proud to be recognised in the Financial Times' Best Employers 2026 list for the second-year running, an independent and data led ranking based on employee feedback. Join us and become part of a team that's powering the world of work and making a real difference. Join us and become part of a team that's powering the world of work and making a real difference. Learn more at
Company Description Heard of us? We're an ambitious, forward-thinking global business who build transformative solutions for our customers to deliver best-in-class sustainable mobility, connectivity and technology solutions. We support our customers with a range of products and services to meet their needs. Since 1990 our ambition has never wavered. From humble beginnings, our vision and drive has seen us venture into new markets with confidence and stay ahead of market trends. Our mission is to help businesses of all sizes adapt to the future and take advantage of the opportunities that change brings. Sustainability is at the core of our offering. With our leading e-mobility solutions, we're committed to guiding businesses through the energy transition, building solutions for a more sustainable, connected future. This is where you come in. We are on a journey of growth. We pride ourselves on being at the forefront of technology innovation and we invite you along on this journey. Job Description We would love to welcome you to our York office, whether you're at the start of your career or looking for your next challenge. Full training for any role will be provided, and we can offer full study support for either CICM or AAT.Whilst experience in a credit or risk management role may be an advantage, the right attitude is the most important quality. We are keen to hear from you whatever stage you are at in your credit career. What would your day to day look like? New application processing involving the gathering of key information to ensure we are making sound, well informed, judgemental decisions. Drive and determination to ensure delivery of all agreed individual KPI's: Ensure individual delivery of agreed service standards for the Vetting operations - Percentage of final stated decisions within 1-2 days - Decisions per day. Number of pended applications (within Credit control). Identify opportunities to innovate (systems and processes) to improve risk mitigation, approval rate or productivity. Developing and maintaining good relationships with key stakeholders across the business. Departmental and Business integration Actively engage in relevant and appropriate opportunities for cross-department working to build relationships & share knowledge. Participate in meetings and projects with wider credit team to continually improve department performance. Use exposure to different areas of credit and businesses / products to share good ideas and approaches across the team and improve the processes and systems as a result. Individual Management Manage individual performance to achieve credit underwriting standards. Manage credit underwriting to ensure Dept SLAs are maintained. Keep accurate and complete records of all cases underwritten within systems. Escalation of accounts and issues as required. Manage the Account Managers expectations to minimize escalated calls. Assist the overall Credit Dept in managing bad debt charge by ensuring detailed underwriting and risk is completed. Qualifications Positive attitude and ability to work well as part of a team. Ability to communicate at all levels and engage with stakeholders across the business. Prioritise and manage own workloads. Good eye for detail. Flexible approach and attitude. Experience in a similar role is desirable, but not essential. Additional Information A friendly culture that mirrors our proposition to our customers. A fast-growing organisation that defines itself as being agile and innovative A drive for continuous improvement, which you will be empowered to get behind from day one. A commitment to building a working environment that values inclusivity, innovation, agility, and drive. And of course, you will be compensated competitively, with a good range of core benefits and bonus potential. Still Curious? If you feel we are a good match for each other, you can apply online now! If you'd like to understand more about the role or life at Radius before applying, then please contact our talent team via . Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background. We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you. We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities. Note to recruitment agencies: We do not accept speculative recruitment agency CVs or profiles. Any unsolicited CV received by Radius will be treated as a gift and not eligible for an agency fee. PSL agencies should only send CVs via our Applicant Tracking System, when approved to do so by the Radius Talent Team.
Oct 29, 2025
Full time
Company Description Heard of us? We're an ambitious, forward-thinking global business who build transformative solutions for our customers to deliver best-in-class sustainable mobility, connectivity and technology solutions. We support our customers with a range of products and services to meet their needs. Since 1990 our ambition has never wavered. From humble beginnings, our vision and drive has seen us venture into new markets with confidence and stay ahead of market trends. Our mission is to help businesses of all sizes adapt to the future and take advantage of the opportunities that change brings. Sustainability is at the core of our offering. With our leading e-mobility solutions, we're committed to guiding businesses through the energy transition, building solutions for a more sustainable, connected future. This is where you come in. We are on a journey of growth. We pride ourselves on being at the forefront of technology innovation and we invite you along on this journey. Job Description We would love to welcome you to our York office, whether you're at the start of your career or looking for your next challenge. Full training for any role will be provided, and we can offer full study support for either CICM or AAT.Whilst experience in a credit or risk management role may be an advantage, the right attitude is the most important quality. We are keen to hear from you whatever stage you are at in your credit career. What would your day to day look like? New application processing involving the gathering of key information to ensure we are making sound, well informed, judgemental decisions. Drive and determination to ensure delivery of all agreed individual KPI's: Ensure individual delivery of agreed service standards for the Vetting operations - Percentage of final stated decisions within 1-2 days - Decisions per day. Number of pended applications (within Credit control). Identify opportunities to innovate (systems and processes) to improve risk mitigation, approval rate or productivity. Developing and maintaining good relationships with key stakeholders across the business. Departmental and Business integration Actively engage in relevant and appropriate opportunities for cross-department working to build relationships & share knowledge. Participate in meetings and projects with wider credit team to continually improve department performance. Use exposure to different areas of credit and businesses / products to share good ideas and approaches across the team and improve the processes and systems as a result. Individual Management Manage individual performance to achieve credit underwriting standards. Manage credit underwriting to ensure Dept SLAs are maintained. Keep accurate and complete records of all cases underwritten within systems. Escalation of accounts and issues as required. Manage the Account Managers expectations to minimize escalated calls. Assist the overall Credit Dept in managing bad debt charge by ensuring detailed underwriting and risk is completed. Qualifications Positive attitude and ability to work well as part of a team. Ability to communicate at all levels and engage with stakeholders across the business. Prioritise and manage own workloads. Good eye for detail. Flexible approach and attitude. Experience in a similar role is desirable, but not essential. Additional Information A friendly culture that mirrors our proposition to our customers. A fast-growing organisation that defines itself as being agile and innovative A drive for continuous improvement, which you will be empowered to get behind from day one. A commitment to building a working environment that values inclusivity, innovation, agility, and drive. And of course, you will be compensated competitively, with a good range of core benefits and bonus potential. Still Curious? If you feel we are a good match for each other, you can apply online now! If you'd like to understand more about the role or life at Radius before applying, then please contact our talent team via . Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background. We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you. We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities. Note to recruitment agencies: We do not accept speculative recruitment agency CVs or profiles. Any unsolicited CV received by Radius will be treated as a gift and not eligible for an agency fee. PSL agencies should only send CVs via our Applicant Tracking System, when approved to do so by the Radius Talent Team.
Your New Company and Role Join a dynamic digital team focused on delivering intelligent automation solutions using cutting-edge technologies. In this role, you'll help build and evolve a production-grade automation service that applies AI/ML to process high-volume, low-complexity workflows. You'll work on a modern AWS serverless platform, developing components for document analysis, signature detection, and predictive modelling. Collaboration with cross-functional teams is key to ensuring seamless integration with existing digital services. What You'll Need to Succeed Commercial experience with AI/ML technology: OCR, Object Detection and LLM analysis implementation Machine Learning & AI Libraries including: o Transformers/Hugging Face for working with pre-trained LLMs, fine-tuning, and inference o PyTorch for deep learning model development and training o OpenCV for computer vision tasks and image preprocessing in object detection o PIL/Pillow for image manipulation and format conversion o YOLO object detection frameworks Core Python Skills : Proficiency in Python 3.9+ with understanding of object-oriented programming, decorators, context managers, and async/await patterns Data structures and algorithms for efficient data processing and model optimisation Error handling and debugging using try-catch blocks, logging, and debugging tools Data Processing: Pandas and NumPy for data manipulation, cleaning, and numerical operations SQLAlchemy or psycopg2 for database connectivity and ORM operations Boto3 for AWS service integration and automation AWS (working within Technical Lead's architecture): Lambda function development with proper event handling and response formatting S3 operations including multipart uploads, presigned URLs, and event notifications CloudWatch logging and metrics for monitoring and debugging Understanding of IAM and security for role-based access and credential management Experience with CDK for infrastructure deployment SQS for message queuing EKS/ECS/Kubernetes for containerised AI deployments API Development : FastAPI for building REST APIs and model serving endpoints Requests library for HTTP client operations and external API integration Authentication/authorisation implementation (JWT, OAuth) Software Development: Making excellent quality AI/ML software collaboratively with other engineers Working effectively under technical leadership while contributing specialised AI/ML expertise Design and implementation of AI/ML solutions using service-based and serverless architecture Using written, verbal, and visual communication to explain AI/ML concepts to both technical and non-technical audiences Development Practices: Cloud monitoring, telemetry, intelligence tools for AI/ML systems, including Grafana Experience working in Agile delivery models - Scrum and/or Kanban frameworks Formal XP engineering techniques including TDD and pair programming Working within defined infrastructure-as-code frameworks What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Oct 03, 2025
Contractor
Your New Company and Role Join a dynamic digital team focused on delivering intelligent automation solutions using cutting-edge technologies. In this role, you'll help build and evolve a production-grade automation service that applies AI/ML to process high-volume, low-complexity workflows. You'll work on a modern AWS serverless platform, developing components for document analysis, signature detection, and predictive modelling. Collaboration with cross-functional teams is key to ensuring seamless integration with existing digital services. What You'll Need to Succeed Commercial experience with AI/ML technology: OCR, Object Detection and LLM analysis implementation Machine Learning & AI Libraries including: o Transformers/Hugging Face for working with pre-trained LLMs, fine-tuning, and inference o PyTorch for deep learning model development and training o OpenCV for computer vision tasks and image preprocessing in object detection o PIL/Pillow for image manipulation and format conversion o YOLO object detection frameworks Core Python Skills : Proficiency in Python 3.9+ with understanding of object-oriented programming, decorators, context managers, and async/await patterns Data structures and algorithms for efficient data processing and model optimisation Error handling and debugging using try-catch blocks, logging, and debugging tools Data Processing: Pandas and NumPy for data manipulation, cleaning, and numerical operations SQLAlchemy or psycopg2 for database connectivity and ORM operations Boto3 for AWS service integration and automation AWS (working within Technical Lead's architecture): Lambda function development with proper event handling and response formatting S3 operations including multipart uploads, presigned URLs, and event notifications CloudWatch logging and metrics for monitoring and debugging Understanding of IAM and security for role-based access and credential management Experience with CDK for infrastructure deployment SQS for message queuing EKS/ECS/Kubernetes for containerised AI deployments API Development : FastAPI for building REST APIs and model serving endpoints Requests library for HTTP client operations and external API integration Authentication/authorisation implementation (JWT, OAuth) Software Development: Making excellent quality AI/ML software collaboratively with other engineers Working effectively under technical leadership while contributing specialised AI/ML expertise Design and implementation of AI/ML solutions using service-based and serverless architecture Using written, verbal, and visual communication to explain AI/ML concepts to both technical and non-technical audiences Development Practices: Cloud monitoring, telemetry, intelligence tools for AI/ML systems, including Grafana Experience working in Agile delivery models - Scrum and/or Kanban frameworks Formal XP engineering techniques including TDD and pair programming Working within defined infrastructure-as-code frameworks What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's award-winning products remain intuitive, high-quality, and impactful. This role sits within the fast-paced Connectivity Software team, part of Sky Home Communications. We lead development on the RDK WAN Manager and Broadband Application Framework-key components of the open-source RDK-B platform used in millions of broadband devices worldwide. As a Software Architect, you'll define the software component architecture for our connectivity products, ensuring robust, scalable design. You'll represent Sky in the RDK-B community, support continuous improvement, and collaborate with stakeholders across the business. A proactive mindset and commitment to quality are essential. You'll be part of a world-class team building cutting-edge, network-enabled products that empower Sky customers to stay connected and enjoy what they love-anytime, anywhere. What you'll do Attend architecture calls to define user stories and document use cases in JIRA. Define clear software interfaces to external modules and outline end-to-end deployment scenarios. Contribute to feasibility assessments and delivery planning for proposed architectures. Define and document software component architecture to support scalable, maintainable solutions. Identify and implement technical changes required to meet specific project requirements. Lead technical investigations, applying creative problem-solving and advanced debugging techniques. Collaborate with third-party partners and suppliers to integrate their solutions into Sky's products. Engage with the RDK-B community-leading working groups, proposing solutions, building consensus-and work closely with internal architects, hardware teams, and the Head of Department to drive innovation and transformation of the router stack. What you'll bring Strong software development experience in C/C++ on Linux, with a solid understanding of the software development lifecycle. Expertise in software architecture for IP routers and network devices (VoIP, DSL, GPON, DOCSIS, Wi-Fi), and familiarity with protocols like TCP/IP, SIP, RTP, PPP, DHCP, IPv4/IPv6, OpenSync, OVS, TR-069, and WebPA. Excellent communication skills, able to adapt technical detail to suit different audiences, and a collaborative mindset that supports team success. Highly organised and self-motivated, thriving in fast-paced environments with the ability to manage multiple priorities effectively. Creative and analytical thinker, with meticulous attention to detail and strong problem-solving and debugging skills. Experience with RDK-B, Open WRT, or PRPL WRT is a significant advantage. Team overview Product Delivery Want to deliver brilliant products and unmissable entertainment that grips millions of households? Our 1000 strong, Product Delivery team does everything from developing innovative AI technology to creating the best HDR viewing experience for TV products. From Sky Go to Sky Q & Sky Glass, we take our products to the next level and make them more agile and reliable with every release. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Brentwood This location takes some beating: we're practically in Brentwood station, which has regular trains to London Liverpool Street. If you find it easier to drive, there's some onsite parking, while Chatham Way car park is a short walk away. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Oct 01, 2025
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's award-winning products remain intuitive, high-quality, and impactful. This role sits within the fast-paced Connectivity Software team, part of Sky Home Communications. We lead development on the RDK WAN Manager and Broadband Application Framework-key components of the open-source RDK-B platform used in millions of broadband devices worldwide. As a Software Architect, you'll define the software component architecture for our connectivity products, ensuring robust, scalable design. You'll represent Sky in the RDK-B community, support continuous improvement, and collaborate with stakeholders across the business. A proactive mindset and commitment to quality are essential. You'll be part of a world-class team building cutting-edge, network-enabled products that empower Sky customers to stay connected and enjoy what they love-anytime, anywhere. What you'll do Attend architecture calls to define user stories and document use cases in JIRA. Define clear software interfaces to external modules and outline end-to-end deployment scenarios. Contribute to feasibility assessments and delivery planning for proposed architectures. Define and document software component architecture to support scalable, maintainable solutions. Identify and implement technical changes required to meet specific project requirements. Lead technical investigations, applying creative problem-solving and advanced debugging techniques. Collaborate with third-party partners and suppliers to integrate their solutions into Sky's products. Engage with the RDK-B community-leading working groups, proposing solutions, building consensus-and work closely with internal architects, hardware teams, and the Head of Department to drive innovation and transformation of the router stack. What you'll bring Strong software development experience in C/C++ on Linux, with a solid understanding of the software development lifecycle. Expertise in software architecture for IP routers and network devices (VoIP, DSL, GPON, DOCSIS, Wi-Fi), and familiarity with protocols like TCP/IP, SIP, RTP, PPP, DHCP, IPv4/IPv6, OpenSync, OVS, TR-069, and WebPA. Excellent communication skills, able to adapt technical detail to suit different audiences, and a collaborative mindset that supports team success. Highly organised and self-motivated, thriving in fast-paced environments with the ability to manage multiple priorities effectively. Creative and analytical thinker, with meticulous attention to detail and strong problem-solving and debugging skills. Experience with RDK-B, Open WRT, or PRPL WRT is a significant advantage. Team overview Product Delivery Want to deliver brilliant products and unmissable entertainment that grips millions of households? Our 1000 strong, Product Delivery team does everything from developing innovative AI technology to creating the best HDR viewing experience for TV products. From Sky Go to Sky Q & Sky Glass, we take our products to the next level and make them more agile and reliable with every release. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Brentwood This location takes some beating: we're practically in Brentwood station, which has regular trains to London Liverpool Street. If you find it easier to drive, there's some onsite parking, while Chatham Way car park is a short walk away. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
