Environmental Services Operative

About The Role
What you can expect from us

• We offer a competitive salary of £26,100 per annum.
• 32 days annual leave plus bank holidays a total of 40 days paid holiday per annum which is equivalent to 8 weeks.
• Stream - access both short and long terms loans, plus provides access to a savings facility.
• Opportunity to further increase annual leave with service or though the holiday purchase scheme.
• Immediate entry to our Pension scheme (matched contributions up to 10%).
• A great flexible working environment, with a range of family friendly policies.
• Simply Health cash plan with financial benefits and the option to extend to your family.
  Cover includes dental, optical, physiotherapy, 24HR private GP access and much more.
• Paid leave for absence including sickness, maternity, paternity, and adoption leave.
• Access of up to £150 annually through the 'Learning for life' scheme.
• Access to a wide range of discounts and cash back offers, ranging from retail and automotive to holidays and cycle to work scheme.
• Develop your career with support and access to training and qualifications.

• About the role
• The purpose of the role is to be operate as part of a multi-disciplinary mobile team to provide a professional and customer focused environmental, health & safety and quality cleaning service for the Brunswick PFI neighbourhood.

Responsibilities
Cleaning

• Ensure the tidy appearance of neighbourhoods, including gated alleyways, by removing rubbish from fly tipping incidents, removing 'spot' graffiti, litter picking, removing 'sharps'/ hazardous material and spot cleaning.
  Deliver excellent cleanliness in schemes / communal areas by cleaning to agreed PFI standards / schedules.

Scheme Maintenance
Undertake scheme maintenance duties including:

• Jet washing of communal areas - hard landscaping and external walkways
• Minor joinery works e.g. fitting noticeboards and signs
• Cleaning light fittings in communal areas
• Winter gritting services
• Assisting in horticultural planting schemes

Customer Assurance

• Be visible in the Brunswick neighbourhood, offering assurance to customers by checking security, reporting defects in communal areas, taking action or reporting back as needed on a daily basis and also at weekends on a rotational basis.
• Promote a safe environment by regularly testing lift alarms and reporting issues as necessary.
• Ensure necessary management of communal paladin bins, ensuring timely rotation and regular clearing of communal waste chutes, and ongoing good communication with the Council's waste collection partner.
• Support community activities and events by assisting in organising events and by participating.
• Embed and maintain excellent working relationships with residents.
• Work collaboratively with all relevant people, including S4B partners and Brunswick stakeholders, to deliver excellent customer service.

Skills/Experience
Essential:

• Experience of working in a customer facing role.
• Experience of working in a team.
• Ability to communicate effectively with customers, colleagues and external organisations.
• Knowledge of health and safety responsibilities.
• Professional and flexible approach.
• Ability to prioritise workload, manage time and meet deadlines / hit targets.

Desirable:

• Knowledge of the Housing sector.

Qualifications
Essential:

• Educated to GCSE standard.
• Full UK driving licence.

Desirable:

• A recognised certificate in Work Equipment to include: Leaf Blower, Pressure Washer, Buffer Machines.

About The Organisation
About Onward
Onward Homes is one of the largest registered providers of social housing in the Northwest, with 35,000 properties across the region.
We believe that everyone deserves a place to call their own, which is why we're committed to building 500 new homes each year. We do more than just provide a roof over our customers' heads, we're here to make a real difference.
In addition to creating positive spaces for our customers we continuously strive to create a positive and progressive workspace to enable our colleagues to achieve their full potential.
We embrace diversity and strive for diverse teams to create an inclusive culture which enables Onward to thrive and be representative of the communities that we serve. We want to ensure that everybody has an opportunity to be part of our recruitment processes and will therefore make reasonable adjustments to accommodate our candidates. Please let us know if there is anything we can do to assist you with our recruitment process via the email address below.
At Onward Homes, your application will be reviewed by a human who carefully considers your CV, skills, knowledge and experience as part of our recruitment process. We do not use AI to make hiring decisions.
If candidates have any concerns / questions in relation to the role at any stage of the recruitment and selection process they can contact the HR team on and a member of the HR Team will be in touch.