126 jobs found

Join Superdrug Head Office- Make a Real Difference Every Day! Location: Hours: 37.5 9.00am - 5.30pm - Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station. Salary: Competitive Why Superdrug? Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities.Were a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.Our success comes from our people they make the difference. Were all about personality, we have fun, and we work hard to deliver That Superdrug feeling. Here's the exciting bit A day includes: Provide insurance and safety advice to employees in line with Company policy and procedures and current legislation. Manage the day-to-day handling of the business' insurance claims and assist the Insurance Manager and Safety Team in achieving departmental objectives by liaising with internal and external stakeholders. A day includes: Managing product, employee and public personal injury claims, liaising with stores, insurers and solicitors. Investigating claims and obtaining documentation to help determine liability.Ensuring solicitor letters and court claim forms are handled within required legal deadlines.Providing advice and dealing with property claims, proving third-party negligence to recover losses for the business.Handling motor claims and liaising with insurers to support risk management solutions.Offering rehabilitation support to employees following workplace accidents in conjunction with employer liability insurers.Attending regular meetings with solicitors, brokers and insurers to ensure processes, documentation and risk management systems support effective claims defence.Liaising with and providing advice and information to Customer Service and People Teams regarding customer accident complaints.Monitoring changes in legislation and court rulings that may impact insurance and safety within the business.Attending quarterly meetings with third-party cost consultants dealing with landlord insurance matters.Regularly checking the Display Screen Equipment (DSE) database, providing advice and carrying out assessments for Head Office employees when required.Maintaining and updating the Safety Handbook on the Superdrug and Savers Store Intranet.Providing eye test advice and Specsavers vouchers upon request.Checking invoices through Bottomline to ensure accuracy, prevent duplication and allocate costs correctly.Assisting with ad hoc requests both within and outside the department, taking ownership to resolve queries.Producing reports and providing data analysis as required for internal reporting purposes. This job is a good fit for you if: You enjoy working in a fast-paced retail Head Office environment.You have excellent organisational and communication skills.You have strong attention to detail.You can work to deadlines and prioritise your workload effectively.You are comfortable following established processes whilst also using your own initiative.You enjoy building relationships and collaborating with a variety of internal and external stakeholders.Sees every interaction with the customer as an opportunity to delight them andcomfortable using different platforms to communicate with them.Understands customer needs and empowers others to remove any barriers to deliver greatservice.Uses positive language and behaviours in all interactions with customers and colleagues,building trust and rapport.Always prioritises actions which delight the customer/colleague.Suggests and supports new ideas and ways of working which are designed to improve serviceAre confident using data to make tactical decisions.Are knowledgeable about their specialism and has an awareness of their wider market and to support with the current trends in their business area.Actively looks for new ways of working through Ai that would benefit the business and move things forwardActively developing your ability to use AI effectively and think critically about outputs.Strengthen Human Touch - Keeping the human element strong: Balancing AI efficiency with human coaching, empathy, and team cohesion What you'll need: Excellent PC skills, particularly Microsoft Word, Excel and PowerPoint.A good understanding of personal injury, property and motor claims legislation and processes.Knowledge of health and safety legislation and best practice.A flexible and adaptable team-player mindset.Confidence communicating with a wide range of people and building positive working relationships.A positive, energetic and professional approach to work.Be the voice of customers and orchestrate the organisation to live the brand purpose and inspire a customer-first culture to build customer love in every touchpoint of our Online and Offline platform Confidently communicates, challenges and gives feedback to others.Encourages teamwork & collaboration between their own team and others.Recognises the strengths & contribution of various teams, builds on networks to understand priorities of others and how to add value.Seeks feedback and listens to it, takes responsibility to find positive outcomes and solutions.Generating ideas and feeling that they can be shared both within their immediate team and also outside of the team. Here's what's in it for you: 33 days holiday rising to 38 days with length of service (inclusive of bank holidays)2 staff discount codes for yourself and a family member or friend30% discount on Superdrug Own Brand Products both in store and onlineHybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon StationCompany pension matching and bonusWe offer Stream - a money management app that gives you access to a percentage of your pay as you earn itBeing part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UKWe are part of A.S. Watson Group, the world's largest international health and beauty re

Senior Associate - Employment Birmingham Hybrid Working 5+ PQE A leading national law firm is looking to recruit a Senior Associate to join its highly regarded Employment team in Birmingham. This is an excellent opportunity for an experienced Employment Solicitor to join a collaborative and growing national practice advising a strong portfolio of employer clients across a range of sectors including technology, retail, financial services, logistics, mobility and higher education. The Opportunity The successful candidate will handle a broad mix of contentious and non-contentious employment matters, working closely with clients on day-to-day advisory issues as well as more complex strategic matters. The role will involve advising on Employment Tribunal claims, workplace investigations, restructures and redundancies, discrimination and whistleblowing matters, senior exits, contractual issues and the employment aspects of corporate transactions. Alongside high-quality legal work, this role offers the opportunity to become heavily involved in client relationship management, business development initiatives and wider team growth strategies. The team encourages lawyers at Senior Associate level to take ownership of client relationships and play an active role in developing their profile internally and externally. The Candidate Applications are welcomed from Employment Solicitors with 5+ years' PQE who can demonstrate: Strong experience across both contentious and non-contentious employment matters Confidence managing matters independently from start to finish Excellent client relationship and communication skills Strong technical and drafting ability Commercial awareness and pragmatic problem-solving skills A collaborative and proactive approach to team working An interest in mentoring junior lawyers and supporting team development This opportunity would suit someone looking to join a modern and ambitious national practice offering genuinely high-quality work, strong progression prospects and a supportive culture. The Firm The successful candidate will join a nationally recognised Employment team within a wider People advisory practice spanning employment, immigration and pensions. The firm is known for its strong commercial client base, modern approach to legal services and commitment to innovation, flexibility and professional development. The business places a strong emphasis on culture, inclusion and collaboration, offering employees the opportunity to build long-term careers within a supportive and forward-thinking environment. What's on Offer High-quality national employment work Strong employer-side client base Genuine progression opportunities Hybrid and flexible working arrangements Competitive salary and comprehensive benefits package Collaborative and inclusive culture For further information or to apply confidentially, please get in touch. All enquiries will be handled in the strictest confidence by Yolk Recruitment. If you are looking to pursue the next step in your career with a highly regarded law firm, we encourage you to apply by contacting Nicole Smith on (phone number removed) or alternatively send your CV Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work. Please note, whilst we do our best to contact all candidates, due to the high number of applications we receive we cannot guarantee this for every role. If you have not heard anything from us within 7 days of applying - then unfortunately you have been unsuccessful. Please keep an eye on our website for more opportunities.

We are recruiting on behalf of our client, a well-regarded family-run service centre in Woking, seeking a dedicated Service Advisor to join their team. This role is ideal for a motivated professional with a passion for delivering outstanding customer service and working within a reputable automotive environment. The successful Service Advisor will be the key link between customers and the workshop, ensuring high standards of service and customer satisfaction are maintained at all times. Benefits for the successful Service Advisor: Competitive salary between 34,000 and 40,000 per annum, based on experience Monday to Friday working hours, with no weekend work Supportive team environment within modern, well-equipped facilities Ongoing training and professional development opportunities Long-term career growth prospects within a growing family business Company pension scheme and sick pay scheme 21 days annual leave plus bank holidays Duties of the Service Advisor: Greet and assist customers at reception in a friendly and professional manner Book customer vehicles into the workshop and manage diary appointments using bespoke IT systems Discuss vehicle concerns and repair options with customers Prepare accurate estimates and obtain customer approval prior to work commencement Liaise with technicians to monitor vehicle progress and ensure timely completion Manage workshop workflow and update customers throughout the repair process Order parts, manage warranty claims, and handle returned parts Prepare invoices and process payments accurately Arrange loan vehicles to support customer satisfaction Identify additional maintenance opportunities to support business growth Contribute to the overall customer experience and service quality Requirements: Proven experience as a Service Advisor or similar role within the automotive industry is preferred but not essential Excellent customer service and communication skills Organisation and attention to detail with strong problem-solving abilities Ability to work efficiently in a busy environment under pressure Comfortable working with computer systems and workshop management software Reliable with a positive attitude and professional approach Proactive team player committed to developing a career within the automotive trade If you are passionate about delivering exceptional customer service and seek to further your career as a Service Advisor, this opportunity represents an excellent step forward. Contact Liam Buffenbarger, Automotive Recruitment Specialist at Perfect Placement covering Woking and Surrey today to discover more about this fantastic opportunity. At Perfect Placement we specialise in Jobs within the Automotive Field, we can help you with your Career search for Motor Trade Jobs as we have over 1,700 live Automotive Vacancies across the whole of the UK ranging from Vehicle Technician Jobs to Service Manager Jobs.

Company Description About FRP FRP is a leading national business advisory firm based in the UK. With over 900 team members, including more than 100 partners, we specialise in Corporate Finance, Debt Advisory, Forensic Services, Financial Advisory, Restructuring Advisory and Real Estate Advisory . Operating from 35 offices across the UK, Isle of Man and Cyprus, we are dedicated to helping clients navigate complex and difficult situations to create, preserve, and recover value. Our approach is known for being honest, clear, and considered. We provide strategic solutions that cater to a broad range of businesses, from multinational organisations to small enterprises. Our commitment is to deliver expert advice and support, ensuring our clients can make informed decisions and achieve their goals. Job Description Role overview Based within the Forensic Accounting team in London, this role focuses primarily on dispute-related matters, with exposure to investigations work. The position involves leading complex engagements including litigation, arbitration and financial investigations, acting as a trusted adviser to clients and legal teams. The role includes responsibility for engagement delivery, client relationship management, business development and the development of junior team members, while supporting the continued growth of the Forensic Services practice. Key Responsibilities Leading forensic accounting engagements, acting as the primary day-to-day contact for clients, legal counsel and other key stakeholders Leading the management of complex disputes, investigations and advisory assignments from inception through to conclusion Developing, reviewing and challenging damages and quantum of claim calculations Leading the preparation and review of expert witness and advisory reports Working with Partners and Directors to develop case strategy and provide commercial and technical input throughout engagements Leading dispute-related matters including contentious business valuations, loss of profits, warranty and indemnity claims and arbitration proceedings Managing a portfolio of engagements to meet deadlines, budget requirements and client expectations Preparing and overseeing budgets, monitoring engagement profitability and managing financial performance Contributing to practice operations including compliance, learning and development, innovation and process improvement initiatives Taking responsibility for the development, mentoring and performance management of junior team members Supporting recruitment activities and helping to build and develop a high-performing team Leading business development, marketing and networking activities, identifying opportunities to expand client relationships and win new work Maintaining market awareness to identify trends, opportunities and growth initiatives for the practice Qualifications ACA, ACCA or equivalent recognised accountancy qualification Significant experience within a forensic accounting role Proven ability to manage multiple engagements and client relationships simultaneously Experience leading the preparation and review of expert reports and advisory reports Strong ability to delegate, review work and provide technical guidance to junior team members Ability to balance high-level analysis with strong attention to detail Strong problem-solving skills, with the ability to identify key issues, assess risks and develop practical solutions Commercial awareness with the ability to identify client needs and business development opportunities Strong stakeholder management and client relationship skills Professional communication skills, both written and verbal Flexible and adaptable approach to work Desirable Additional training (e.g. expert witness training, Relativity, advanced Excel, valuation training) Strong experience of business valuations and complex quantum assessments Established network within the legal, insurance or advisory markets Experience contributing to successful business development initiatives Foreign language skills Legal background Additional Information Our Values Straightforward : We provide clear, no-nonsense advice Confident : Our guidance is backed by expertise and evidence Pragmatic : We focus on practical solutions and tangible outcomes Real : We are professional yet approachable, understanding the challenges our clients face Our Commitment to You and the Environment At FRP Advisory Group, sustainability is integral to our strategy and operations. Our sustainability depends on building and maintaining meaningful, long-term relationships with all our stakeholders - including our employees, clients, and local communities - while also reducing our impact on the natural environment. We are always striving to improve in all areas - whether it's our people, our clients, our planet or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We are committed to fostering an inclusive, equitable, and diverse culture for our people. We maintain an Equal Opportunities Policy, ensuring that recruitment and employment decisions are based solely on the skills and experience required for our professional services - regardless of ethnicity, race, sexual orientation, disability, or any other protected characteristic. We believe every individual should have the opportunity to thrive. Our learning and development programmes enable us to invest in growing our employees' careers. We aim to empower our team members to each achieve their potential. We are committed to growing long-term relationships with our clients and supporting them in achieving their objectives. We understand that our clients' sustainability and success lead to our sustainability and success. We are emotionally invested in our clients right from the beginning.

Claims & Customer Service Advisor Location: Shoeburyness, Essex Salary: £26000 - £28000 Job Type: Full-time, Permanent, ONSITE Overview Are you looking for a varied insurance role where you can truly take ownership of customer outcomes? I am seeking a Claims & Customer Service Advisor to join a dynamic team supporting a range of insurance products, including Gadget, Travel and Ticket Protection . This is an excellent opportunity for someone with insurance industry experience who enjoys working across claims, customer service, sales support and complaint handling, rather than being limited to a purely scripted contact centre role. You'll work closely with underwriters, repair and fulfilment partners, finance teams, and other internal stakeholders to ensure customers receive excellent service and their cases are resolved efficiently. Key Responsibilities Claims Handling Manage mobile phone and gadget insurance claims, including loss, theft and accidental damage claims. Handle ticket protection claims and refund requests following product training. Liaise with underwriters regarding travel insurance product queries. Work closely with repair and fulfilment teams to progress and conclude claims efficiently. Sales & Customer Service Respond to travel insurance sales and service enquiries. Support customers with mobile phone and gadget insurance queries. Process premium and excess payments. Manage policy cancellations and retention conversations. Complaints Management Log and handle first-line customer complaints in line with company procedures and regulatory requirements. Team Collaboration Work with Finance and Accounts teams to resolve payment and reconciliation queries. Liaise with colleagues and stakeholders across the business to support customer outcomes. Support the wider team with additional duties as required. What I'm Looking For Previous experience within a regulated insurance environment , ideally in claims handling or customer service. Strong understanding of insurance products and processes. Excellent verbal and written communication skills with confidence handling customer interactions via phone and email. High levels of accuracy and attention to detail. A positive, proactive and self-motivated approach. A genuine customer-first mindset with the ability to take ownership of cases from start to finish. Comfortable working across multiple products and priorities within a fast-paced environment. Strong IT skills, including proficiency in Microsoft Word and Excel . A willingness to suggest improvements and contribute ideas to enhance customer experience and operational processes. Desirable Skills Experience handling customer complaints. Knowledge of fraud investigation and fraud management processes. Additional language skills (bi-lingual or multi-lingual). What's on Offer? A diverse and engaging role with exposure to multiple insurance products. The opportunity to build experience across claims, service, sales support and complaints handling. A collaborative team environment where your ideas and contributions are valued. The chance to make a real impact on customer outcomes through ownership and accountability. If you're an insurance professional who enjoys variety, problem-solving and delivering outstanding customer service, we'd love to hear from you.

Are you currently working in the care sector or hospitality/retail and looking to transfer your skills into an office based environment? Would you like to join a business that will invest in you from day one and provide the best training? Are you looking for a company which will provide a clear career path in place? Do you want to join a fun and collaborative team? Then this could be the role for you please apply now! Client Details Are you currently working in the care sector or hospitality/retail and looking to transfer your skills into an office based environment? Would you like to join a business that will invest in you from day one and provide the best training? Are you looking for a company which will provide a clear career path in place? Do you want to join a fun and collaborative team? Then this could be the role for you please apply now! Description As a Healthcare Customer Service Advisor you will be forefront of the business for existing members providing support and guidance and helping with any enquiries they may have in regards to their products and services. You will be booking medical appointments and processing referrals alongside dealing with any claims and gathering all required information. The role will be mainly corresponding with customers over the telephone alongside email and occasional webchat platforms. If you thrive from working within a customer focused environment please apply now! Profile Previous experience working within a similar environment the business can be fully open to the background! Empathetic and caring Strong communication skills able to build good working relationships An excellent listener and a solutions focused attitude Resilient and a proactive approach Able to work under pressure in a volume environment An excellent team player Job Offer Salary of 26300+ reputable healthcare business+ central York+ full training provided+ excellent progression and development opportunities+ good benefits package+ free gym on site+ private medical insurance+ discounts of all the major retailors+ easily accessible location in York with free parking+ hybrid working+ superb offices and facilities+ Monday to Friday 9am-5pm+ lovely team and culture+ immediate interviews being held please apply now!

Our client, a reputable family-run main dealer in Kettering, Northampton, with over 20 years of success in the motor trade, is seeking a professional and customer-focused Service Advisor to join their friendly team. This role offers the opportunity to work within a well-established dealership known for transparency, trust, and exceptional customer care. Benefits of a Service Advisor: Competitive basic salary up to 30,000, depending on experience OTE of 35,000+ achievable through performance Working hours: Monday to Friday, 8:00am - 5:30pm, with 1 in 4 Saturdays mornings Supportive, family-oriented working environment Ongoing training and development opportunities Clear pathways for career progression Duties of a Service Advisor: Serve as the first point of contact for all service customers, ensuring a warm and professional welcome Efficiently handle customer enquiries via telephone and face-to-face interactions Book vehicles for service, MOT, or repairs with precise recording of all required information Liaise with workshop teams to provide updates on vehicle progress Clearly explain maintenance work, additional repairs, costs, and timescales to customers Proactively upsell products and services, including service plans, warranties, and accessories Process invoices, payments, and warranty documentation accurately Manage aftersales administration, including warranty claims and follow-up calls Maintain high standards of customer satisfaction and foster customer retention Ensure smooth customer journey from initial contact through to vehicle collection Requirements of a Service Advisor: Previous experience as a Service Advisor or in a similar customer service role within the motor trade Excellent communication and interpersonal skills Ability to work efficiently under pressure in a busy environment Strong organisational skills with attention to detail and IT literacy Proactive attitude with a focus on upselling and achieving targets If you are an experienced Service Advisor seeking a role within a dealership group that values its employees and offers genuine career growth, we would be keen to hear from you. Contact Tom Thacker, Automotive Recruitment Specialist at Perfect Placement covering Kettering and Northamptonshire today to discover more about this fantastic opportunity. Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job, let us help you find the one to take the first step towards your dream Motor Trade career.

Join AX where our people and purpose drive us forward At AX, we re passionate about keeping drivers on the road and delivering exceptional care when it matters most. As a leading accident assistance and aftercare provider, we support customers involved in non-fault accidents by supplying replacement vehicles and managing their claims with empathy and efficiency. Our values Inspired to Innovate, Always Respectful, Fully Accountable, and Delivering Delight are at the heart of everything we do. We foster a culture that prioritises wellbeing, development, and inclusivity, ensuring our people feel supported and empowered every step of the way. We re a team that values care, quality, and customer satisfaction. You ll be part of a supportive environment where your work is appreciated, and your development is encouraged. About the role We re looking for a motivated and customer-focused individual to join our New Claims team. The ideal candidate will be resilient, adaptable, and passionate about delivering exceptional service in a fast-paced environment to our customers following their involvement in a non-fault accident. During your Welcome Period you will be required to attend the Fort Dunlop office each working day, upon successful completion, you will be required to attend for a minimum of two days per week. What you ll be doing You will be the first point of contact for customers, playing a key role in converting initial enquiries into active claims. Your focus will be on delivering exceptional service, capturing accurate information, and ensuring a smooth claims process from the outset. handle incoming calls and enquiries, converting them into new claims by delivering outstanding customer service and attention to detail efficiently manage and convert all new claims allocated to you, in line with business targets and service standards proactively engage with referral partners (e.g. car dealerships, fleet companies, body shops, brokers, insurers), customers, and third parties to gather all necessary claim details. accurately record all interactions, claim details, next steps, and timelines in the BackOffice system to ensure clear and up-to-date records support internal and external processes to deliver a seamless and efficient service to all stakeholders use open questioning, active listening, and empathy to capture all relevant claim information, including accident circumstances, third-party details, and driving conditions maintain a professional and empathetic approach throughout the claims process, ensuring customers feel supported and informed. What you ll bring demonstrable success in a fast-paced, target-driven, customer-focused environment previous experience in soft sales is advantageous, though not essential ability to absorb and apply new processes and systems efficiently comfortable using Microsoft Office and adaptable to learning bespoke systems excellent verbal and written communication skills, with the ability to convey information clearly, persuasively, and assertively proven decision-making and problem-solving abilities, with a logical and analytical approach capable of managing professional relationships with colleagues, clients, and business partners effectively proactive, adaptable, and results-oriented, with the ability to work independently and as part of a team a track record of achieving or exceeding performance targets demonstrates behaviours aligned with our core values: Inspired to Innovate, Always Respectful, Fully Accountable and Delivering Delight. What we offer Up to £27,000 OTE 22 days holiday (plus bank holidays), rising to 27 with service Workplace pension scheme Bupa Private Healthcare (optional) Life Assurance (4x salary) Employee Assistance Programme and wellbeing tools Retail discounts and savings Ongoing professional development and career growth opportunities One charity/volunteering day off per year. Wellbeing, diversity and inclusion For the third year in a row, we are proud to share that we ve won an Inspiring Workplace Award. This is testament to our commitment to fostering a positive and inclusive workplace where every individual feels valued, supported, and empowered and remain focused on creating a culture where everyone can thrive and feel genuinely appreciated. We've also achieved Thrive at Work Bronze Level accreditation from the West Midlands Combined Authority, recognising our commitment to improving health and wellbeing in our workplace. If our values resonate with you and you re excited about this opportunity, we d love to hear from you. You might be just who we re looking for. REF-(phone number removed)

Senior Project Coordinator Syston, Hybrid working C 42,000 p.a. Are you looking for a varied role where no two days are the same? Do you want to play a key role in delivering a nationally funded programme that makes a genuine difference to children and families? Are you an experienced project professional who thrives on organisation, stakeholder engagement and making things happen? The Company: ER Recruitment are excited to be working with our client, Charnwood Nursery & Pre-school Group (CNPG), who have been appointed by the Department for Education to deliver the EVOLVE Early Years Stronger Practice Hub across Leicester and Leicestershire. They are an award-winning organisation with a passionate team who work alongside sector-leading professionals to support early years providers through evidence-informed practice, professional development and collaborative learning. This is an exciting opportunity to become part of a passionate team delivering a high-profile programme that positively impacts children, families and early years education across the region. Role & Responsibilities of the Senior Project Coordinator: Coordinate the operational delivery of the Early Years Stronger Practice Hub programme, working closely with the Hub Leadership Team to coordinate multiple workstreams and ensure successful programme delivery. Manage project plans, delivery schedules, action trackers and key milestones. Take responsibility for grant administration, monthly claims, funding returns and audit documentation. Monitor budgets, expenditure and financial reporting to ensure compliance with Department for Education funding requirements. Produce management information, KPI reports, Department for Education returns and impact reports. Organise conferences, training events, webinars and stakeholder meetings. Prepare governance papers and provide support to Advisory Board and governance meetings. Build positive relationships with local authorities, delivery partners and sector stakeholders. Ensure compliance with funding requirements, audit processes and quality standards. Coordinate Hub communications, including newsletters, promotional activity and digital communications. Identify risks, monitor progress and support continuous improvement across the programme. About You as the Senior Project Coordinator: Proven experience coordinating complex projects or programmes. Strong organisational skills with the ability to manage multiple priorities simultaneously. Confident managing budgets, financial reporting and administrative processes. Excellent written communication with experience producing reports and presentations. Comfortable working independently while collaborating with a wide range of stakeholders. Highly organised with exceptional attention to detail. Proactive, resilient and able to remain calm under pressure. Commercially aware, with the ability to manage resources effectively and identify opportunities for continuous improvement. Advanced Microsoft Office skills with strong digital literacy. Experience within education, public sector, grant-funded programmes or early years would be advantageous. Additional Benefits: Hybrid working. Opportunity to contribute to a nationally recognised Department for Education programme. Work alongside sector-leading professionals, helping to influence early years practice across Leicester and Leicestershire. Collaborative, supportive and values-led working environment. Fixed-term contract until March 2028 with potential extension subject to future funding. Genuine opportunity to make a lasting impact across the early years sector. Please note by applying for this role you give consent for ER Recruitment to retain your CV for up to 24 months for the purposes of assisting you to find your next role unless you notify us otherwise. While we aim to get back to all applicants, if you do not receive a response within 7 working days then unfortunately your application has been unsuccessful on this occasion. We are here to help with your career so please send a copy of your CV to us. If you know of anyone else who is looking for their next opportunity, please feel free to refer them to us or pass on our details. We look forward to hearing from you.

Do you have a natural ability to make people feel comfortable and genuinely listened to? If you enjoy talking to people, building relationships and making a real difference every day, this Customer Support Specialist role based in the centre of Altrincham could be the perfect fit. We're recruiting for a fast-growing and ambitious business looking to expand their friendly team with a Customer Engagement Advisor. This is a genuinely rewarding role where you'll finish each day knowing you've helped someone access support that could make a real difference to their life while also having the chance to earn up to GBP4,000 pa in bonuses. What will you be doing as a Customer Engagement Advisor? This is much more than a typical customer service role. You'll be supporting customers who have already enquired about claiming a government benefit, helping them take the first step towards accessing the financial support they may be entitled to. Duties will include: Making outbound calls to customers who have enquired about the services the company provides (no cold calling!) Speaking with customers over the phone throughout the day, handling enquiries and following up warm leads Building trust and rapport with older customers, making them feel comfortable, supported and understood Clearly explaining the service and answering questions with patience and empathy Handling objections gently but confidently, guiding customers through the next steps Managing your own pipeline of enquiries using the CRM system Booking suitable customers into appointments with the Claims Processing team We would LOVE to hear from you if you have the following skills and experience: Whether you've worked as a Telesales Executive, Appointment Setter, Customer Service Advisor, Customer Experience Advisor, Contact Centre Advisor, Call Centre Advisor, or in another telephone-based customer service role, we'd love to hear from you. You'll have: A confident, engaging and friendly telephone manner The ability to make outbound calls on a daily basis Experience in pensions, insurance, claims, or other financial services based industries would be interesting but is not essential A kind, compassionate and patient approach The ability to quickly rapport and gain people's trust to guide them to making an appointment Clear, easy-to-understand communication skills Confidence using a CRM system and managing your own workload A positive attitude What will you get in return for your work as a Customer Engagement Advisor? 26,000 - 30,000 salary The chance to earn 4,000 pa bonus Optional overtime paid at time and a half Full training and ongoing coaching Excellent career progression within a rapidly growing business - the company actively develops people based on their strengths and interests and is happy to create opportunities as the business grows Opportunity to progress into a Claims Processor role after your initial training Planned private medical cover as the business grows Join a supportive team that genuinely celebrates success and helps each other develop If you're an engaging, people-focused professional looking for your next Customer Support Specialist opportunity, we'd love to hear from you. Send us your CV today - we can't wait to speak with you! Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database.

Warranty & Invoicing Administrator Location: Enfield, London Competitive Salary, 28,000 - 32,000 DOE Full Time Permanent Join a Leading Commercial Vehicle Dealership An exciting opportunity has arisen for an organised and detail-focused Warranty & Invoicing Administrator to join a busy commercial vehicle dealership operation. This role is ideal for an experienced administrator who thrives in a fast-paced environment and enjoys working closely with service, workshop, and management teams to ensure warranty claims and invoicing processes are completed accurately and efficiently. The Role As a Warranty & Invoicing Administrator, you will play a vital role in supporting the aftersales department by managing warranty submissions, processing invoices, and ensuring all documentation meets manufacturer and company standards. Key Responsibilities Prepare, submit, and manage vehicle warranty claims. Ensure all warranty claims are processed accurately and within manufacturer guidelines. Review repair orders and supporting documentation for compliance. Raise and process customer, warranty, and internal invoices. Investigate and resolve invoice discrepancies. Liaise with Service Advisors, Workshop Controllers, and manufacturers regarding claim queries. Maintain accurate records and departmental administration. Support the wider service department with administrative duties as required. Assist in improving warranty recovery and reducing rejected claims. Candidate Requirements (Essential) Previous experience in Warranty Administration, Service Administration, or Invoicing. Strong attention to detail and accuracy. Excellent organisational and time management skills. Good communication and customer service abilities. Proficient in Microsoft Office and dealership management systems. Ability to manage multiple tasks within a busy environment. Desirable Experience within a commercial vehicle, truck, automotive, or dealership environment. Understanding of manufacturer warranty processes. Knowledge of invoicing and service administration procedures. What's on Offer? Competitive salary package. Ongoing training and development. Long-term career opportunities. Supportive team environment. Secure employment within a well-established commercial vehicle business. Apply Today Please ask for Skills Job ref: 53960

We are seeking a highly skilled and motivated Warranty Administrator to join a reputable dealership in Brighton, East Sussex. This is an excellent opportunity for an experienced motor trade professional to support warranty processes within a busy service department. The ideal individual will have a strong administration background, particularly within the automotive industry, and possess excellent organisational skills. Benefits for the successful Warranty Administrator: Competitive salary ranging from 30,000 to 34,000 pro rata, depending on hours worked Flexible working arrangements, including part-time or four-day week options Supportive team environment with a structured workload Opportunity for career development within a well-established automotive group Exposure to leading systems such as Reynolds, Reynold & Power; knowledge of 1 Link advantageous Duties of the Warranty Administrator: Managing warranty claims efficiently using relevant systems such as Reynolds, Reynold & Power; knowledge of 1 Link is advantageous Supporting service advisors and workshop teams to ensure warranty procedures are accurately followed Liaising with manufacturers and internal departments to resolve warranty issues promptly Maintaining accurate warranty documentation in compliance with manufacturer guidelines Assisting in administrative tasks to optimise workflow within the service department Ensuring high levels of customer satisfaction through effective warranty management Requirements of the Warranty Administrator: Previous experience as a Warranty Administrator, Service Advisor, or in a similar administrative role within the motor trade Good understanding of warranty procedures and systems; experience with Reynolds, Reynold & Power, or 1 Link is preferred Strong organisational skills with high attention to detail Ability to work efficiently under pressure in a busy environment Positive attitude with excellent communication skills Proactive approach and a commitment to delivering quality service If you are ready to take the next step in your automotive career as a Warranty Administrator in Brighton, East Sussex, we invite you to get in touch. This role provides a platform for growth and development within a reputable automotive group, offering a supportive working environment. Contact Martin Bane, Automotive Recruitment Specialist at Perfect Placement covering Brighton and East Sussex, today to discover more about this fantastic opportunity. Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today.

The Role: We re looking for a Customer Service Advisor to join our busy team here at Agria Pet Insurance. In this role, you'll be the first point of contact for our valued customers, ensuring their inquiries, concerns, and needs are handled with professionalism and care. Working to agreed service levels, you ll be responsible for both inbound and outbound calls. You ll be an enthusiastic individual who is passionate about providing outstanding customer service and promoting our brand. This is a remote role. The start date for this role is 21st September and you will be required to attend a two week in office induction when you start (accommodation will be provided for the duration of the induction). You must be able to commit to these arrangements and start date in order to be considered for this role. This is a full time role working 36 hours per week between the hours of 9:00am-6:00pm Monday-Friday on a rotating shift pattern. You will also be required to work 1 Saturday in 4, 9:00am-1:00pm. What you ll be doing: Answer all Customer and Claims incoming calls efficiently and professionally Outbound calling including; retention and renewal, breeders, requesting information for claims and underwriting of new policy applications Objection handling including; policy cancellations, premium increases, Claims decisions Respond to customer enquiries appropriately, ensuring all documentation is professional and correct Deal and attempt to resolve customer complaints Record and maintain accurate policyholder information using the in-house computer systems Maintain a thorough working knowledge of all policy terms and conditions Ensure all company and departmental policies and procedures are adhered too at all times What we re looking for: Previous experience of working in a customer service role within a contact centre environment Effective questioning and listening skills. Good organisational and interpersonal skills. Ability to work under pressure and to tight deadlines. Computer literate (MS Office) with keyboard skills. Precise comprehension and ability to communicate clearly in both verbal and written form. Ability to work to agreed performance targets. Ability to work independently and as part of a team Takes ownership by using Initiative and problem solvin Ability to cope well under pressure with determination and perseverance Why choose Agria Pet: Agria Pet Insurance is one of the UK's leading specialist pet insurance providers. We only provide lifetime insurance for animals, so truly understand and care about our customers and their beloved pets - especially as most of our team are pet parents, and we're all animal-lovers. Our passion for pets means that we are trusted by The Royal Kennel Club, Lloyds and many other significant affinity partners to provide lifetime pet insurance in their names. Working closely with animal welfare organisations, vets and breeders, gives us deep insight on what's best for pets. And we give back too - including supporting hundreds of animal rescues, protecting over 100,000 rescued animals, and through donations of over £2m to animal charities. We are a strong, growing business, having doubled our GWP in the last 5 years, with a supportive ethos and family feel. We became one of the UK s Best Workplaces in 2023, 2024, 2025 and again in 2026, we have the top 4 slots on Which? Best Buy pet insurance, are ranked 4.8 on Trustpilot (higher than any other pet insurance provider) and we are extremely proud to be the only carbon negative pet insurer in the UK. What we offer: 25 days annual leave which increases with service, plus bank holidays Opportunity to buy/sell up to 5 days annual leave per calendar year A clear development pathway within the team, helping you grow your skills and progress through levels - with pay increases as you advance. Pension and Life Assurance scheme Access to 25% off insuring your pet with Agria. Friends and family are also entitled to a discount too We aim to support the health and wellbeing of all our colleagues so you ll have access to a Health Cash Plan, mental health support and health and wellbeing platforms, including Headspace

Job title: Technical Claims Advisor Location: Thame Contract details: Full time, permanent Hours: Monday to Friday, 9:00am to 5:00pm Plus 1 in 4 Saturdays, 9:00am to 1:00pm (overtime) Salary: £28,000 per annum + overtime Benefits & Perks: 25 days holiday rising to 27 with length of service Birthday day off + Buy annual leave scheme Hybrid working after successful completion of 3-month probationary period (2 days working from home) Death in Service - 4x salary from day one Critical illness - 2 x salary from day one Private Healthcare after 6 months Pension scheme Free parking Modern work facilities Responsibilities You will be responsible for managing and accessing mechanical breakdown warranty claims in line with policy terms and company procedures. You will play a key role in ensuring customers receive a high level of service while maintaining strong relationships with dealer partners and repairers. Key duties include: Reviewing and processing incoming warranty claims via online systems and email Assessing claims for approval or rejection Recording claim decisions and maintaining accurate system notes Managing technical relationships with dealer workshops and repair networks Ensuring administrative accuracy and completeness of claim files Communicating effectively with customers, dealers, and repairers regarding claim outcomes Supporting continuous improvement initiatives within the claims process Skills and Attributes Experience gained within a dealership, garage, vehicle warranty, claims, service advisor, or automotive aftersales environment would be highly beneficial Good knowledge of motor vehicles and mechanical components Strong customer service and communication skills Excellent attention to detail and administrative accuracy The ability to analyse information and make informed decisions Strong problem-solving skills A positive, team-oriented approach High levels of integrity, accountability, and reliability Confidence working in a fast-paced environment The ability to empathise with customers and build strong relationships How to Apply If you're passionate about delivering excellent customer service and have a strong automotive background, we'd love to hear from you. Apply via this job site or reach out to Adecco Aylesbury on . Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Michael Page have just registered a new exciting Permanent Customer Service Advisor Position in York to work for a reputable Insurance Organisation. This would be an exceptional opportunity to join a company which have an excellent name within their market are and are known for putting customers at the forefront of everything they do! Full training provided no experience needed! Client Details Michael Page have just registered a new exciting Permanent Customer Service Advisor Position in York to work for a reputable Insurance Organisation. This would be an exceptional opportunity to join a company which have an excellent name within their market are and are known for putting customers at the forefront of everything they do! Full training provided no experience needed! Description As a Customer Service Advisor you will be forefront of the business handling calls from customers supporting with a range of queries regarding the insurance services they have with the company! You will be processing claims from start to finish booking medical appointments for members and providing the best support to each customer making sure each query is resolved to the highest standard. If you thrive in a fast paced environments are extremely passionate about providing the highest level of service please apply now! Profile Previous customer service experience this could be from a range of backgrounds such as retail/hospitality or care Extremely passionate about delivering the highest level of customer experience A confident telephone manner with excellent communication skills Able to build good working relationships An excellent problem solver and a high level of resilience A good team player Job Offer Salary of 26300+ reputable insurance business+ central York+ full training provided+ excellent progression and development opportunities+ good benefits package+ free gym on site+ private medical insurance+ discounts of all the major retailors+ easily accessible location in York with free parking+ hybrid working+ superb offices and facilities+ Monday to Friday 9am-5pm+ lovely team and culture+ immediate interviews being held please apply now!

SALES CONSULTANT CAMBERLEY, WITH PARKING 27,000 - 30,000 DOE + PROGRESSION OPPORTUNTIES The Recruiters Room have partnered with a well-established and highly respected organisation, in their search for a Sales Consultant to join their growing team. This opportunity would suit someone who enjoys delivering excellent customer service but also has a commercial mindset and is motivated by identifying opportunities to grow and develop customer relationships. Our client has evolved significantly in recent years and is investing heavily in growth. Whilst renewals and customer servicing remain an important part of the role, there is now a much stronger focus on new business generation and maximising opportunities within an extensive existing customer base. The role: This is a varied role that combines: New Business (approximately 60%) Renewals (approximately 30%) Administration (approximately 10%) Unlike many sales-focused positions, you won't be expected to spend your day cold calling. Our client has a dedicated telemarketing function that generates warm opportunities and introductions, allowing advisors to focus on speaking with engaged customers, providing quotations and delivering excellent service. Daily duties include: Handling inbound enquiries and warm leads. Providing quotations Managing renewals and retention conversations. Processing adjustments and customer requests. Identifying opportunities to cross-sell and upsell additional products. Building long-term relationships with customers. Producing policy documentation and customer correspondence. Ensuring all activity is conducted in line with FCA and company compliance standards. Proactively engaging with customers to maximise opportunities during quieter periods. What our client is looking for: Previous experience within some form of Sales environment (Retail included) Strong communication and relationship-building skills. A proactive and positive attitude. The ability to work effectively under pressure. High attention to detail and a strong appreciation of compliance requirements. Confidence speaking with customers over the phone. A desire to learn, develop and progress your career. Performance, Development and Career progression One of the most attractive aspects of this opportunity is the clear progression pathway available. There is no fixed timescale for progression. Some employees are happy to remain within this team and enjoy the variety of customer service, renewals and claims support, whilst others choose to move into a more sales-focused career path. Progression is entirely based on individual performance, capability and ambition. This role is not commission-based and success is measured across several key areas, including: Customer service and call quality. Compliance standards. Cross-selling and upselling activity. Overall contribution to business growth and customer retention. Our client places significant importance on doing things the right way. Strong sales performance must be matched by excellent compliance and customer outcomes. What's On Offer Salary of 27,000 - 30,000 depending on experience. Structured career progression opportunities. Regular salary reviews based on performance and development. Ongoing training and support. A supportive management team that recognises and rewards success. The opportunity to build a long-term career with a growing and forward-thinking business. In line with GDPR regulations, we are making you aware that to proceed with your application we will need to contact you via email, telephone and/or text message. To receive future job alerts from us, you will be required to provide consent within our marketing preference options. The link will be provided in an email to you. Due to the high number of applications we are receiving, we are unable to respond to every application individually. If you do not hear from us within 5 days, please assume that your application has not been successful.

Senior Manager - High Net Worth Claims London (must be able to commute within 2 hours) Step into a role where no two days look the same-and where your expertise truly matters. We're searching for an accomplished Loss Adjuster ready to take the lead on some of the most complex, high-value, and technically challenging claims in the industry. From high net worth portfolios to major losses and specialist cases such as subsidence and escape of oil, you'll be the steady hand guiding clients through moments that really count. This is your chance to join a high-performing team that values sharp thinking, calm under pressure, and a genuine commitment to doing the right thing. If you thrive on complexity, enjoy building trusted relationships, and want to make a meaningful impact, you'll feel right at home here. What will your day look like: Managing a diverse caseload of high net worth and major loss claims , often involving intricate technical detailLeading investigations, assessing damage, and coordinating with experts to deliver fair, timely outcomesActing as a trusted advisor to clients, brokers, and insurers-bringing clarity, confidence, and professionalismNavigating specialist claims such as subsidence , escape of oil , and other complex property issuesContributing to continuous improvement across the team, sharing knowledge and elevating best practice Knowledge and Abilities: Proven experience as a Loss Adjuster , with exposure to high-value and complex claimsStrong technical capability and the confidence to handle challenging scenariosA calm, adaptable approach-able to balance empathy with commercial awarenessExcellent communication skills and the ability to build rapport quicklyThe ability to commute into London within 2 hours when required Benefits Career & Purpose Davies Innovation Lab Leadership training programme Funding for professional qualifications Thrive at Davies; learning opportunities Environmental & Social The Davies Foundation Local charity funding Pennies To Heaven Employee Resource Groups Employee volunteering programme Financial Health Pension, 5% employee and 5% employer contribution My Choices at Davies provides; High Street discounts and Financial wellbeing hub Life assurance: x4 Refer a Friend Cycle to Work Scheme Lease car salary sacrifice Davies Incentive Plan Enhanced maternity, paternity and adoption pay Mental, Physical & Emotional Wellbeing Wellbeing centre; move, munch, money & mind focus Discounts with 100's of UK retailers EAP; 24/7 confidential helpline 25 days holiday, increases to 26 days after 5 years and 27 after 10 years Flexible working Dress for your day Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan

Your new company My client, a leading insurance claims organisation based in Warrington, is seeking a pair of professional recovery advisors to join their team on a permanent basis. Based in contemporary offices in Warrington with ample free parking, you will be joining a fast-paced and well-established team who all have a passion for going that extra mile with both internal and external customers. Your new role The position is offered full time Monday to Friday with a choice of either a 35 or 40-hour week. You will play a pivotal role in driving performance by identifying the root causes of payment delays and resolving barriers to settlement. Taking confident ownership of complex recovery activity. This position focusses on delivering timely, accurate follow-up with insurers, customers and internal stakeholders to improve outcomes.Some of your duties will include but not limited to Investigate payment delays, identify root causes and take ownership of resolving issues quickly and effectivelyMaintain regular, professional communication with insurers, customers and internal teams to secure timely outcomes Take a self-motivated and organised approach to workload management, ensuring actions are completed accurately and within agreed timescalesSupport the Head of Department by contributing insight, raising concerns early and helping maintain high operational standardsProvide proactive case management, clear prioritisation and focused follow-up on overdue paymentsUse data, system notes and data activity to spot trends, highlight risks and support continuous improvement in performance What you'll need to succeed Experience within the insurance sector, with a strong understanding of claims, recoveries or dispute resolutionStrong communication skills both written and verbalA track record of managing payment queries, resolving delays and achieving positive recovery outcomes.Confidence in investigating issues, identifying root causes and taking practical action to resolve them.Self-motivated, tenacious and resilient approach, with the drive to follow tasks through to completion.Attention to detail, sound judgement and an organised working style.Comfortable with Microsoft applications and general IT systems.Passion for going that extra mile What you'll get in return Competitive salaryFree parking Contemporary offices Progression opportunities 22 days' holiday, increasing to 27 days with service, plus your birthday offPension scheme What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

A leading and growing firm of chartered accountants based in Plymouth is searching for a Corporate Tax Senior Manager to join their team as key addition as a result of ongoing positive growth and planning for the future development and success of this firms corporate tax service line. Client Details Based in the firms Plymouth offices, you will be joining a fast growing and highly successful chartered accountant practice. The firm is undergoing sustained positive growth with partners/directors looking to hire the right career focused tax professional who is looking for an opportunity with clear progression and a development path on offer to carve an influential role in this firms future growth and development. Description Joining as Corporate Tax Senior Manager based out of the firms Plymouth offices you will take on the full management and delivery of wide ranging complex corporate tax compliance and advisory project work to the firms clients delivering a wide range of corporate tax solutions with just some examples including R&D, complex capital allowances claims, reorganizations, exit and succession planning, M&A and wider tax advice delivery to the firms client range. You will also take a lead in developing the wider tax team and look to work with Directors and Partners on the further growth of their tax department, carving a key role within the firm with associated progression on offer. Profile You will be any of ACA/ACCA/CTA/ATT qualified and you will have developed your career to the Corporate Tax Senior Manager levels with a corporate tax focused career background having been developed within either a mix of in house and/or, entirely accountancy practice focused firm background. You will be looking for a career move with excellent career development and progression potential, within a leading and growing chartered accountancy practice. Job Offer Circa £65,000 - £80,000 dependent on the background experience and level of the right professional, plus benefits, negotiable. Please apply online and for a further confidential discussion please contact Mark Bailey on to find out more.

A leading and growing firm of chartered accountants based in Bristol is searching for a Corporate Tax Senior Manager to join their team as key addition as a result of ongoing positive growth and planning for the future development and success of this firms corporate tax service line. Client Details Based in the firms Bristol offices, you will be joining a fast growing and highly successful chartered accountant practice. The firm is undergoing sustained positive growth with partners/directors looking to hire the right career focused tax professional who is looking for an opportunity with clear progression and a development path on offer to carve an influential role in this firms future growth and development. Description Joining as Corporate Tax Senior Manager based out of the firms Bristol offices you will take on the full management and delivery of wide ranging complex corporate tax compliance and advisory project work to the firms clients delivering a wide range of corporate tax solutions with just some examples including R&D, complex capital allowances claims, reorganizations, exit and succession planning, M&A and wider tax advice delivery to the firms client range. You will also take a lead in developing the wider tax team and look to work with Directors and Partners on the further growth of their tax department, carving a key role within the firm with associated progression on offer. Profile You will be any of ACA/ACCA/CTA/ATT qualified and you will have developed your career to the Corporate Tax Senior Manager levels with a corporate tax focused career background having been developed within either a mix of in house and/or, entirely accountancy practice focused firm background. You will be looking for a career move with excellent career development and progression potential, within a leading and growing chartered accountancy practice. Job Offer Circa £65,000 - £80 000 dependent on the background experience and level of the right professional, plus benefits, negotiable. Please apply online and for a further confidential discussion please contact Mark Bailey on to find out more.