Reed are working with a marketing leading international software company that have offices based in Edinburgh. A new and exciting opportunity has arisen within Edinburgh for a Revenue Operations Analyst to join their business on a permanent basis. We are looking for graduates with a strong administrative and analytical background that can pick up systems quickly. Job Title: Revenue Operations Analyst Location: Edinburgh (Hybrid - 2 days in Edinburgh office, 3 days remote) Contract: Permanent Salary: £30,000 per annum and £300 per month benefit allowance Role Overview This role sits at the centre of subscription management, billing operations, and performance reporting across Sales, Customer Success, and leadership. You'll be the go-to person ensuring marketplace transactions, contracts, and revenue data are accurate, timely, and correctly reflected in the organisations systems. Key Responsibilities Marketplace & Subscription Management Monitor and process new, cancelled, and changed subscriptions Managing notifications Submit Closed Won deals Run monthly private offer disbursements Maintain and update payer account information quarterly, notifying CSMs of any discrepancies Billing & Contract Administration Manage the consumption model billing cycle: update usage rates, run usage reports, and coordinate invoicing with Finance Upload contracts to SFDC and maintain accurate ARR figures Support creation and processing of MPPOs/CPPOs and general deal processing as needed Assist with Salesforce flow creation and adaptation to support evolving processes Reporting & Analysis Produce recurring reporting cadences: trial reports (twice weekly), business growth reports (weekly and monthly), and MSP tracking updates for leadership Deliver quarterly analysis on churn, closed-lost opportunities, and disqualified MQLs Prepare quarterly Sales and CS compensation reporting Compile annual summaries across upsells, transferring revenue, renewals, new business Identify data gaps and recommend improvements to reporting accuracy, dashboards, and process automation Qualifications & Skills Required: 2-3 years of experience in Admin, Revenue Operations, Sales Operations, Business Analysis, or CS Operations University qualification Strong attention to detail and comfort managing recurring, deadline-driven operational tasks Strong analytical skills and experience working with data across multiple systems Excellent communication skills, with the ability to work cross-functionally and independently within a distributed/global team This is a great opportunity to join an internationally recognised business and to learn and grown into the role in a really supportive environment! Interested? Apply online today!
Aug 20, 2026
Full time
Reed are working with a marketing leading international software company that have offices based in Edinburgh. A new and exciting opportunity has arisen within Edinburgh for a Revenue Operations Analyst to join their business on a permanent basis. We are looking for graduates with a strong administrative and analytical background that can pick up systems quickly. Job Title: Revenue Operations Analyst Location: Edinburgh (Hybrid - 2 days in Edinburgh office, 3 days remote) Contract: Permanent Salary: £30,000 per annum and £300 per month benefit allowance Role Overview This role sits at the centre of subscription management, billing operations, and performance reporting across Sales, Customer Success, and leadership. You'll be the go-to person ensuring marketplace transactions, contracts, and revenue data are accurate, timely, and correctly reflected in the organisations systems. Key Responsibilities Marketplace & Subscription Management Monitor and process new, cancelled, and changed subscriptions Managing notifications Submit Closed Won deals Run monthly private offer disbursements Maintain and update payer account information quarterly, notifying CSMs of any discrepancies Billing & Contract Administration Manage the consumption model billing cycle: update usage rates, run usage reports, and coordinate invoicing with Finance Upload contracts to SFDC and maintain accurate ARR figures Support creation and processing of MPPOs/CPPOs and general deal processing as needed Assist with Salesforce flow creation and adaptation to support evolving processes Reporting & Analysis Produce recurring reporting cadences: trial reports (twice weekly), business growth reports (weekly and monthly), and MSP tracking updates for leadership Deliver quarterly analysis on churn, closed-lost opportunities, and disqualified MQLs Prepare quarterly Sales and CS compensation reporting Compile annual summaries across upsells, transferring revenue, renewals, new business Identify data gaps and recommend improvements to reporting accuracy, dashboards, and process automation Qualifications & Skills Required: 2-3 years of experience in Admin, Revenue Operations, Sales Operations, Business Analysis, or CS Operations University qualification Strong attention to detail and comfort managing recurring, deadline-driven operational tasks Strong analytical skills and experience working with data across multiple systems Excellent communication skills, with the ability to work cross-functionally and independently within a distributed/global team This is a great opportunity to join an internationally recognised business and to learn and grown into the role in a really supportive environment! Interested? Apply online today!
Consortium Professional Recruitment Ltd
Hull, Yorkshire
Business Analyst Location: Hull Salary: Up to £40,000 DOE Consortium Professional Recruitment are delighted to be supporting a global manufacturing business in the search for a Business Analyst to join their growing IT function. This is an opportunity to influence how commercial teams work by identifying opportunities for improvement and helping deliver technology solutions that genuinely make a difference. Working closely with colleagues across Sales and Marketing you'll become a trusted partner who understands business challenges, translates them into practical solutions and supports change from initial idea through to successful delivery. If you enjoy collaborating with people, improving processes and seeing your work have a real impact, this could be the role for you. The Opportunity: As a Business Analyst, you'll be responsible for: Partnering with stakeholders to understand business challenges, identify opportunities and develop practical solutions that support commercial objectives. Reviewing and improving business processes to help teams work more efficiently. Translating business requirements into clear documentation that supports successful project delivery and system enhancements. Coordinating testing, supporting successful implementation and helping colleagues embrace new ways of working through effective communication and training. Building strong relationships across the business, acting as the link between operational teams and technical specialists to ensure solutions deliver measurable value. Your work as a Business Analyst will play an important role in improving business performance, enhancing commercial systems and supporting the ongoing digital development of the organisation. About You: We're looking for someone who enjoys solving problems, asking the right questions and working collaboratively with colleagues across the business. You'll ideally bring: Previous experience in a Business Analyst or similar business change role. The ability to gather, analyse and interpret business requirements before turning them into practical, user-focused solutions. Experience working with commercial business systems or CRM platforms within a customer-focused environment. Strong communication and stakeholder management skills, with the confidence to engage people at all levels. A proactive, organised and collaborative approach, with the ability to manage competing priorities and drive continuous improvement. Experience of Salesforce, HubSpot or other CRM platforms would be advantageous, although we're equally interested in your ability to learn new technologies and build effective working relationships. The Benefits and Package: In return, you'll receive: Up to £40,000 depending on experience 25 days' annual leave. Contributory pension scheme. Company laptop and smartphone. The opportunity to join a collaborative global manufacturing business that values continuous improvement, innovation and professional development. How to Apply: This Business Analyst opportunity is being managed by Consortium Professional Recruitment, a trusted recruitment partner with a Human First approach. If you're looking for a role where you can influence change, work collaboratively and continue developing your career, we'd love to hear from you. Please apply with your CV attached. Consortium Professional Recruitment Ltd are a professional level recruitment consultancy specialising in the delivery of high relevance recruitment services on behalf of our clients across the UK. We regularly receive large responses to our advertising which can make providing individual feedback to every applicant challenging. If you haven t received a reply from us within 14 days of your application, we regret to say your application has been unsuccessful on this occasion. We have a policy of retaining your details for future vacancies unless you request otherwise. To learn more about our services, please visit (url removed)
Aug 20, 2026
Full time
Business Analyst Location: Hull Salary: Up to £40,000 DOE Consortium Professional Recruitment are delighted to be supporting a global manufacturing business in the search for a Business Analyst to join their growing IT function. This is an opportunity to influence how commercial teams work by identifying opportunities for improvement and helping deliver technology solutions that genuinely make a difference. Working closely with colleagues across Sales and Marketing you'll become a trusted partner who understands business challenges, translates them into practical solutions and supports change from initial idea through to successful delivery. If you enjoy collaborating with people, improving processes and seeing your work have a real impact, this could be the role for you. The Opportunity: As a Business Analyst, you'll be responsible for: Partnering with stakeholders to understand business challenges, identify opportunities and develop practical solutions that support commercial objectives. Reviewing and improving business processes to help teams work more efficiently. Translating business requirements into clear documentation that supports successful project delivery and system enhancements. Coordinating testing, supporting successful implementation and helping colleagues embrace new ways of working through effective communication and training. Building strong relationships across the business, acting as the link between operational teams and technical specialists to ensure solutions deliver measurable value. Your work as a Business Analyst will play an important role in improving business performance, enhancing commercial systems and supporting the ongoing digital development of the organisation. About You: We're looking for someone who enjoys solving problems, asking the right questions and working collaboratively with colleagues across the business. You'll ideally bring: Previous experience in a Business Analyst or similar business change role. The ability to gather, analyse and interpret business requirements before turning them into practical, user-focused solutions. Experience working with commercial business systems or CRM platforms within a customer-focused environment. Strong communication and stakeholder management skills, with the confidence to engage people at all levels. A proactive, organised and collaborative approach, with the ability to manage competing priorities and drive continuous improvement. Experience of Salesforce, HubSpot or other CRM platforms would be advantageous, although we're equally interested in your ability to learn new technologies and build effective working relationships. The Benefits and Package: In return, you'll receive: Up to £40,000 depending on experience 25 days' annual leave. Contributory pension scheme. Company laptop and smartphone. The opportunity to join a collaborative global manufacturing business that values continuous improvement, innovation and professional development. How to Apply: This Business Analyst opportunity is being managed by Consortium Professional Recruitment, a trusted recruitment partner with a Human First approach. If you're looking for a role where you can influence change, work collaboratively and continue developing your career, we'd love to hear from you. Please apply with your CV attached. Consortium Professional Recruitment Ltd are a professional level recruitment consultancy specialising in the delivery of high relevance recruitment services on behalf of our clients across the UK. We regularly receive large responses to our advertising which can make providing individual feedback to every applicant challenging. If you haven t received a reply from us within 14 days of your application, we regret to say your application has been unsuccessful on this occasion. We have a policy of retaining your details for future vacancies unless you request otherwise. To learn more about our services, please visit (url removed)
Senior Salesforce Business Analyst (5-Month Contract) Join a global Salesforce team driving the optimisation and delivery of scalable Salesforce solutions across an international organisation. The Role We're looking for a Senior Salesforce Business Analyst for a 5-month contract starting ASAP . This will be Inside IR35 . You'll act as the link between business and Salesforce teams, leading requirements, managing the backlog, and ensuring solutions deliver real value. This will be a hybrid role with occasional travel to London, UK. Working in an agile environment, you'll be involved across the full lifecycle from discovery through to delivery, testing, and release, while also shaping the future direction of the platform. Key Responsibilities Gather and define Salesforce requirements across business teams Translate needs into user stories and manage the product backlog Experience with Sales, Service and Experience cloud Identify optimisation and automation opportunities Act as the bridge between stakeholders and technical teams Support UAT, demos, and releases Produce clear BA documentation and support change/adoption Key Requirements 5+ years' BA experience, with 3+ years on Salesforce Strong Salesforce knowledge (configuration, automation, data, integrations) Salesforce certification (Admin/BA or similar) Excellent stakeholder engagement and communication skills Experience delivering in agile environments About You Proactive, structured, and comfortable working in fast-paced environments, you can translate complex requirements into clear, effective Salesforce solutions. Please click here to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement. To find out more about Computer Futures please visit (url removed) Computer Futures, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy Registered office 8 Bishopsgate, London, EC2N 4BQ, United Kingdom Partnership Number OC(phone number removed) England and Wales
Aug 20, 2026
Contractor
Senior Salesforce Business Analyst (5-Month Contract) Join a global Salesforce team driving the optimisation and delivery of scalable Salesforce solutions across an international organisation. The Role We're looking for a Senior Salesforce Business Analyst for a 5-month contract starting ASAP . This will be Inside IR35 . You'll act as the link between business and Salesforce teams, leading requirements, managing the backlog, and ensuring solutions deliver real value. This will be a hybrid role with occasional travel to London, UK. Working in an agile environment, you'll be involved across the full lifecycle from discovery through to delivery, testing, and release, while also shaping the future direction of the platform. Key Responsibilities Gather and define Salesforce requirements across business teams Translate needs into user stories and manage the product backlog Experience with Sales, Service and Experience cloud Identify optimisation and automation opportunities Act as the bridge between stakeholders and technical teams Support UAT, demos, and releases Produce clear BA documentation and support change/adoption Key Requirements 5+ years' BA experience, with 3+ years on Salesforce Strong Salesforce knowledge (configuration, automation, data, integrations) Salesforce certification (Admin/BA or similar) Excellent stakeholder engagement and communication skills Experience delivering in agile environments About You Proactive, structured, and comfortable working in fast-paced environments, you can translate complex requirements into clear, effective Salesforce solutions. Please click here to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement. To find out more about Computer Futures please visit (url removed) Computer Futures, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy Registered office 8 Bishopsgate, London, EC2N 4BQ, United Kingdom Partnership Number OC(phone number removed) England and Wales
Nord Anglia Education is the world's leading premium international schools organization. Our over 80 international schools are located in the Americas, Europe, China, South East Asia and the Middle East. Together, they educate more than 80,000 students from kindergarten through to the end of secondary education. Although each Nord Anglia Education is unique in character and tailored to meet the needs of their specific location, all our over 14.000 employees around the world engaged in the common vision and mission. Our vision to shape a generation of creative and resilient global citizens that will change our world for the better. Our mission is to be the most forward-thinking, technology-enabled educators in the world, using our global reach and world-class teachers to create a learning experience like no other. Most of the Nord Anglia schools benefit from our performing arts collaboration with The Juilliard School as well as our Global Campus, which offers unique global experiences for students at every age. Many of our schools will also benefit from our new approach to teaching STEAM subjects (science, technology, engineering, arts and math) through our collaboration with the Massachusetts Institute of Technology (MIT). Our goal as the leading international schools organization is to provide an education so that students can succeed academically, socially and personally. Our schools educate students from preschool to the end of secondary education. Curricula taught in our schools include the English National Curriculum, International Baccalaureate, American Curriculum, Swiss Curriculum, French Curriculum and Shanghai National Curriculum. ADMISSIONS DATA & PLANNING ANALYST LOCATION: Hybrid (Miami, FL) REPORTS TO: Performance Managers for US & LATAM JOB PURPOSE As Admissions Data & Planning Analyst,you'll support the Regional Marketing, Admissions, & Communications (MAC) team and work collaboratively with the Regional Performance Managers for the US and LATAM to deliver against enrollment growth objectives. The Admissions Data & Planning Analyst plays a key role in supporting the organization's financial planning, budgeting, forecasting, and decision-making processes. The role focuses on forecasting student intake and analyzing application trends, combining strong analytical and financial modeling skills with expertise in data management to deliver actionable insights that drive day-to-day performance . JOB RESPONSIBILITIES Develop and manage enrollment forecasts, enrollment targets, and pipeline tracking for all schools in region. • Develop regional enrollment forecasts based on historical data, market trends, and application pipelines. • Collect and analyze large datasets from multiple sources. • Track enrollment targets aligned with growth objectives. • Monitor pipeline health across stages (leads, inquiries, applications, offers, acceptances, enrollments, starters). • Identify risks and opportunities impacting target achievement and propose mitigation strategies. • Support preparation of annual budgets, quarterly forecasts, and long-term financial models. • Analyze large, complex datasets to identify trends, generate actionable insights, and build predictive models using AI and machine learning techniques to support strategic decision-making. Analyze application, conversion, and enrollment data to identify trends and performance gaps. • Use data and insights to ensure that MAC teams drive enrollment performance across their schools. • Ownership of accurate KPI forecasting and submissions across all schools using all the data available, providing training and guidance to Directors of Admissions & Marketing (DAMs) as needed. • Analyze application and enrollment data to identify trends in conversion rates and family behaviors, and identify bottlenecks in the Admissions funnel recommending improvements. • Analyze marketing funnel performance at each level to identify key drivers leading to performance variation and work with local teams on developing improvement plans or copying best practices across the region. • Evaluate performance across geographic markets. • Provide insights into drivers of growth and areas of underperformance. Produce regular reports, analyze dashboards on Admissions performance (applications, offers, acceptances, enrollments). • Design and maintain regular reports on Admissions KPIs. • Analyze dashboards in Salesforce and Power BI, raising opportunities and challenges within the region. • Ensure data accuracy, consistency, and timely delivery of reports. • Customize reporting outputs for different stakeholders (schools, regional teams, leadership). • Prepare reports for budget planning. Partner with School Admissions and Regional teams to support strategy and planning decisions. • Collaborate with school and Regional MAC team to understand market dynamics. • Translate data insights into actionable recommendations for recruitment strategies. • Tailor messaging for both technical and non-technical stakeholders. • Act as a key point of contact for data-related queries and analysis. • Conduct scenario analysis to evaluate potential changes in enrollment outcomes. • Model the impact of external factors such as visa policies, economic conditions, or competition. • Update forecasts regularly based on new data and assumptions. • Partner with Finance team to optimize data flows and automate reporting processes. Monitor regional market trends, competitor activity, and student demand patterns. • Conduct scenario analysis (e.g., intake fluctuations, market changes, visa impacts). • Monitor regional trends in student demand, mobility, and competitor activity. • Analyze external data sources to benchmark performance against competitors. • Provide data insights and support modeling to inform schools' growth plans. Re-enrollment (Retention) Analysis & Strategy • Analyze re-enrollment and retention trends across schools, grades, and Phases. • Track student progression and identify key drop-off points in the student lifecycle. • Develop retention forecasts and support target setting for re-enrollment rates. • Monitor external and internal factors impacting student continuation (e.g., satisfaction, academic performance, financial barriers). JOB REQUIREMENTS Business, Finance, Data Analytics, Economics, or related field 2-5+ years of experience in data analysis, FP&A, Admissions and/or Marketing analytics, or enrollment planning Strong analytical and quantitative skills with experience in forecasting and trend analysis Advanced Excel skills; experience with data visualization tools (e.g., Power BI, Tableau) Familiarity with CRM/Admissions systems, preferably Salesforce Experience in PK-12 education, international Admissions, or student recruitment a plus Knowledge of regional markets and international student mobility trends a plus Experience with SQL, Python, or advanced data tools a plus Ability to manage multiple stakeholders across different regions and time zones Strong communication skills with the ability to translate data into actionable insights Good process management and organizational skills Experience working in a matrixed organization Strong analytical skills and evaluation of ROI, KPIs, and proven record of using data and research to inform decision-making You have excellent cross-cultural, interpersonal & communication skills to interact with diverse nationalities and cultures You have excellent time management skills and flexibility in dealing with multi-functional tasks You have outstanding written and verbal communication skills in English. Spanish and/or Portuguese a plus Occasional travel to schools might be required
Aug 20, 2026
Full time
Nord Anglia Education is the world's leading premium international schools organization. Our over 80 international schools are located in the Americas, Europe, China, South East Asia and the Middle East. Together, they educate more than 80,000 students from kindergarten through to the end of secondary education. Although each Nord Anglia Education is unique in character and tailored to meet the needs of their specific location, all our over 14.000 employees around the world engaged in the common vision and mission. Our vision to shape a generation of creative and resilient global citizens that will change our world for the better. Our mission is to be the most forward-thinking, technology-enabled educators in the world, using our global reach and world-class teachers to create a learning experience like no other. Most of the Nord Anglia schools benefit from our performing arts collaboration with The Juilliard School as well as our Global Campus, which offers unique global experiences for students at every age. Many of our schools will also benefit from our new approach to teaching STEAM subjects (science, technology, engineering, arts and math) through our collaboration with the Massachusetts Institute of Technology (MIT). Our goal as the leading international schools organization is to provide an education so that students can succeed academically, socially and personally. Our schools educate students from preschool to the end of secondary education. Curricula taught in our schools include the English National Curriculum, International Baccalaureate, American Curriculum, Swiss Curriculum, French Curriculum and Shanghai National Curriculum. ADMISSIONS DATA & PLANNING ANALYST LOCATION: Hybrid (Miami, FL) REPORTS TO: Performance Managers for US & LATAM JOB PURPOSE As Admissions Data & Planning Analyst,you'll support the Regional Marketing, Admissions, & Communications (MAC) team and work collaboratively with the Regional Performance Managers for the US and LATAM to deliver against enrollment growth objectives. The Admissions Data & Planning Analyst plays a key role in supporting the organization's financial planning, budgeting, forecasting, and decision-making processes. The role focuses on forecasting student intake and analyzing application trends, combining strong analytical and financial modeling skills with expertise in data management to deliver actionable insights that drive day-to-day performance . JOB RESPONSIBILITIES Develop and manage enrollment forecasts, enrollment targets, and pipeline tracking for all schools in region. • Develop regional enrollment forecasts based on historical data, market trends, and application pipelines. • Collect and analyze large datasets from multiple sources. • Track enrollment targets aligned with growth objectives. • Monitor pipeline health across stages (leads, inquiries, applications, offers, acceptances, enrollments, starters). • Identify risks and opportunities impacting target achievement and propose mitigation strategies. • Support preparation of annual budgets, quarterly forecasts, and long-term financial models. • Analyze large, complex datasets to identify trends, generate actionable insights, and build predictive models using AI and machine learning techniques to support strategic decision-making. Analyze application, conversion, and enrollment data to identify trends and performance gaps. • Use data and insights to ensure that MAC teams drive enrollment performance across their schools. • Ownership of accurate KPI forecasting and submissions across all schools using all the data available, providing training and guidance to Directors of Admissions & Marketing (DAMs) as needed. • Analyze application and enrollment data to identify trends in conversion rates and family behaviors, and identify bottlenecks in the Admissions funnel recommending improvements. • Analyze marketing funnel performance at each level to identify key drivers leading to performance variation and work with local teams on developing improvement plans or copying best practices across the region. • Evaluate performance across geographic markets. • Provide insights into drivers of growth and areas of underperformance. Produce regular reports, analyze dashboards on Admissions performance (applications, offers, acceptances, enrollments). • Design and maintain regular reports on Admissions KPIs. • Analyze dashboards in Salesforce and Power BI, raising opportunities and challenges within the region. • Ensure data accuracy, consistency, and timely delivery of reports. • Customize reporting outputs for different stakeholders (schools, regional teams, leadership). • Prepare reports for budget planning. Partner with School Admissions and Regional teams to support strategy and planning decisions. • Collaborate with school and Regional MAC team to understand market dynamics. • Translate data insights into actionable recommendations for recruitment strategies. • Tailor messaging for both technical and non-technical stakeholders. • Act as a key point of contact for data-related queries and analysis. • Conduct scenario analysis to evaluate potential changes in enrollment outcomes. • Model the impact of external factors such as visa policies, economic conditions, or competition. • Update forecasts regularly based on new data and assumptions. • Partner with Finance team to optimize data flows and automate reporting processes. Monitor regional market trends, competitor activity, and student demand patterns. • Conduct scenario analysis (e.g., intake fluctuations, market changes, visa impacts). • Monitor regional trends in student demand, mobility, and competitor activity. • Analyze external data sources to benchmark performance against competitors. • Provide data insights and support modeling to inform schools' growth plans. Re-enrollment (Retention) Analysis & Strategy • Analyze re-enrollment and retention trends across schools, grades, and Phases. • Track student progression and identify key drop-off points in the student lifecycle. • Develop retention forecasts and support target setting for re-enrollment rates. • Monitor external and internal factors impacting student continuation (e.g., satisfaction, academic performance, financial barriers). JOB REQUIREMENTS Business, Finance, Data Analytics, Economics, or related field 2-5+ years of experience in data analysis, FP&A, Admissions and/or Marketing analytics, or enrollment planning Strong analytical and quantitative skills with experience in forecasting and trend analysis Advanced Excel skills; experience with data visualization tools (e.g., Power BI, Tableau) Familiarity with CRM/Admissions systems, preferably Salesforce Experience in PK-12 education, international Admissions, or student recruitment a plus Knowledge of regional markets and international student mobility trends a plus Experience with SQL, Python, or advanced data tools a plus Ability to manage multiple stakeholders across different regions and time zones Strong communication skills with the ability to translate data into actionable insights Good process management and organizational skills Experience working in a matrixed organization Strong analytical skills and evaluation of ROI, KPIs, and proven record of using data and research to inform decision-making You have excellent cross-cultural, interpersonal & communication skills to interact with diverse nationalities and cultures You have excellent time management skills and flexibility in dealing with multi-functional tasks You have outstanding written and verbal communication skills in English. Spanish and/or Portuguese a plus Occasional travel to schools might be required
Role: CRM Product Owner Location: REMOTE Working Arrangement: Fully remote Salary: Up to £51,693 Are you an experienced CRM professional who enjoys taking ownership of systems, improving processes and working with different teams to make technology work better for the business? We re looking for a CRM Product Owner to take ownership of two key platforms, Microsoft Dynamics 365 and HubSpot, helping shape their future direction while making sure they work effectively together. You ll own the CRM roadmap and backlog, prioritising improvements and translating business needs into practical system changes. You ll work closely with teams across the organisation to understand what they need from the platforms and make sure changes deliver a genuine improvement to their day-to-day work. The role is hands-on as well as strategic. You ll configure and optimise Dynamics 365, including entities, forms, views, business rules and model-driven apps, as well as building and maintaining HubSpot workflows, automations and integrations. You ll also work closely with the internal Data team and external suppliers, coordinating technical changes and making sure integrations, data flows and releases are delivered properly. There will be plenty of opportunity to get involved in data models, workflow logic and the wider data environment. A key part of the role will be making sure both platforms are well governed. You ll maintain clear requirements, documentation, solution designs and test plans, while monitoring platform performance, user feedback and data quality. You ll ideally have experience as a CRM Product Owner, Product Manager or CRM-focused Business Analyst, with a track record of managing CRM roadmaps, backlogs and delivery. Hands-on experience configuring a CRM such as Dynamics 365, HubSpot or Salesforce is important, as is experience building workflows, automations and process logic. Experience with HubSpot, Power Platform, CRM transformation projects or enterprise integrations would be particularly useful. You ll need to be comfortable working with both technical and non-technical stakeholders, managing competing priorities and making decisions collaboratively. You ll also need to be someone who can take ownership, challenge constructively and find practical ways to improve how things work. The role offers the opportunity to develop your expertise across Dynamics 365, HubSpot and modern data practices, with support for further training and professional development. If you re looking for a role where you can take real ownership of a core CRM platform and have a direct impact on how a business works, please apply now or get in touch to find out more. We welcome diverse applicants and are dedicated to treating all applicants with dignity and respect, regardless of background.
Aug 20, 2026
Full time
Role: CRM Product Owner Location: REMOTE Working Arrangement: Fully remote Salary: Up to £51,693 Are you an experienced CRM professional who enjoys taking ownership of systems, improving processes and working with different teams to make technology work better for the business? We re looking for a CRM Product Owner to take ownership of two key platforms, Microsoft Dynamics 365 and HubSpot, helping shape their future direction while making sure they work effectively together. You ll own the CRM roadmap and backlog, prioritising improvements and translating business needs into practical system changes. You ll work closely with teams across the organisation to understand what they need from the platforms and make sure changes deliver a genuine improvement to their day-to-day work. The role is hands-on as well as strategic. You ll configure and optimise Dynamics 365, including entities, forms, views, business rules and model-driven apps, as well as building and maintaining HubSpot workflows, automations and integrations. You ll also work closely with the internal Data team and external suppliers, coordinating technical changes and making sure integrations, data flows and releases are delivered properly. There will be plenty of opportunity to get involved in data models, workflow logic and the wider data environment. A key part of the role will be making sure both platforms are well governed. You ll maintain clear requirements, documentation, solution designs and test plans, while monitoring platform performance, user feedback and data quality. You ll ideally have experience as a CRM Product Owner, Product Manager or CRM-focused Business Analyst, with a track record of managing CRM roadmaps, backlogs and delivery. Hands-on experience configuring a CRM such as Dynamics 365, HubSpot or Salesforce is important, as is experience building workflows, automations and process logic. Experience with HubSpot, Power Platform, CRM transformation projects or enterprise integrations would be particularly useful. You ll need to be comfortable working with both technical and non-technical stakeholders, managing competing priorities and making decisions collaboratively. You ll also need to be someone who can take ownership, challenge constructively and find practical ways to improve how things work. The role offers the opportunity to develop your expertise across Dynamics 365, HubSpot and modern data practices, with support for further training and professional development. If you re looking for a role where you can take real ownership of a core CRM platform and have a direct impact on how a business works, please apply now or get in touch to find out more. We welcome diverse applicants and are dedicated to treating all applicants with dignity and respect, regardless of background.
Data & Insights Manager Location: Office Based Job Type: Full-Time Salary: to About Trade Mastermind Trade Mastermind is a leading UK business growth and development organisation dedicated to helping ambitious business owners build more profitable, scalable and sustainable businesses. While we have a strong heritage and established reputation within the trades sector, our coaching, mentoring, events, training and business growth programmes support entrepreneurs and business owners across all industries and sectors. We help ambitious business owners improve their strategy, sales, marketing, leadership, operations and overall business performance. As Trade Mastermind continues to grow, so does the volume and importance of our data. We are looking for an experienced Data & Insights Manager to take ownership of the quality, structure, governance and effective use of data across the organisation. This is an opportunity to play an important role in developing our data capabilities and ensuring that accurate, reliable and actionable information supports business growth, operational excellence and exceptional customer experiences. The Role As our Data & Insights Manager, you will take ownership of how data is collected, structured, maintained, governed and utilised across Trade Mastermind. Working closely with Marketing, Sales, Customer Success, Finance and Operations, you will ensure that business-critical information is accurate, consistent, accessible and actionable. You will be responsible for improving data quality, developing robust processes, strengthening reporting capabilities and identifying opportunities to automate and optimise the way information flows between our systems. This role requires someone who is comfortable working both strategically and hands-on. One day you may be analysing business performance and developing dashboards for senior leadership, while another may involve investigating CRM data quality, improving an integration or working with a department to establish better data capture processes. We are looking for someone who enjoys bringing structure to complexity, solving problems and transforming data into meaningful business value. What You'll Be Responsible For You will take ownership of data management and governance across our key business systems, ensuring information is accurate, consistent and maintained to a high standard. A major focus of the role will be improving data quality. You will regularly review and audit our databases to identify duplicate, incomplete or inaccurate records and establish processes to prevent these issues from recurring. Where possible, you will introduce automation and controls to reduce manual intervention and improve reliability. You will develop and maintain dashboards, reports and performance metrics that give teams and senior leaders clear visibility of business performance. Working with stakeholders across the organisation, you will help define meaningful KPIs and ensure decisions are supported by reliable information. You will also be responsible for improving how data moves between our systems. This will include supporting CRM administration and optimisation, reviewing integrations, identifying opportunities for automation and contributing to system implementations, migrations and upgrades. Working closely with our Marketing and Sales teams, you will help improve lead management, segmentation, attribution and customer journey reporting. You will ensure that information generated through marketing campaigns, events, sales activity and customer interactions is captured accurately and can be used to improve acquisition, conversion, retention and customer experience. As our data capabilities develop, you will also help establish clear governance standards, documentation and best practices for how information is captured, stored, maintained and used throughout the organisation. About You You are likely to have previous experience as a Data Manager, Data Operations Manager, CRM Manager, Data Analyst, Business Intelligence Manager or in a similar data-focused position. You will have a strong understanding of data management and data quality principles, with experience working with large or complex datasets. You should be confident identifying problems within data, understanding why they are happening and implementing practical solutions. Strong analytical and problem-solving skills are essential, alongside advanced Microsoft Excel capabilities and experience producing reports, dashboards and performance metrics. You will need excellent attention to detail and a structured, process-driven approach. Just as importantly, you will be comfortable communicating with people across different areas and levels of a business, translating complex data into clear insights and practical recommendations. Experience with CRM platforms such as HubSpot, Salesforce or similar would be highly advantageous. Knowledge of SQL, Power BI, Looker Studio or Tableau would also be beneficial, as would experience working with system integrations, APIs and automation platforms. An understanding of UK GDPR, data protection and data governance requirements is desirable, particularly if you have previously helped establish or improve data governance processes. Experience within a fast-paced, entrepreneurial or high-growth business environment would be an advantage. What Success Looks Like Your work will create a trusted and reliable source of data across Trade Mastermind, giving teams greater confidence in the information they use every day. You will improve the accuracy, consistency and accessibility of our data while reducing duplication, inefficiencies and unnecessary manual processes. Senior leaders and departmental teams will have clearer visibility of performance through better dashboards, reporting and business intelligence. You will help connect information across Marketing, Sales, Customer Success, Finance and Operations, enabling us to better understand the complete customer journey and make smarter commercial decisions. Ultimately, you will help create a more data-driven culture where accurate information and meaningful insights are used to improve performance, customer experience and business growth. Why Join Trade Mastermind? Trade Mastermind is an ambitious and growing organisation where you will have the opportunity to make a genuine impact on how the business operates and makes decisions. This is not a role where you will simply maintain existing reports and databases. You will have the opportunity to shape our approach to data, improve systems and processes, introduce new ideas and build capabilities that will support the next stage of our growth. You will work alongside ambitious, entrepreneurial and high-performing teams while gaining exposure to multiple areas of the organisation. We offer opportunities for professional development and career progression, alongside a collaborative working environment where initiative, expertise and new ideas are valued. Most importantly, your work will contribute to our mission of helping ambitious business owners within the trades and across all other sectors build stronger, more profitable and sustainable businesses. If you are passionate about data quality, business intelligence and process improvement and want to help a growing organisation make smarter decisions through better use of data, we would love to hear from you.
Aug 20, 2026
Full time
Data & Insights Manager Location: Office Based Job Type: Full-Time Salary: to About Trade Mastermind Trade Mastermind is a leading UK business growth and development organisation dedicated to helping ambitious business owners build more profitable, scalable and sustainable businesses. While we have a strong heritage and established reputation within the trades sector, our coaching, mentoring, events, training and business growth programmes support entrepreneurs and business owners across all industries and sectors. We help ambitious business owners improve their strategy, sales, marketing, leadership, operations and overall business performance. As Trade Mastermind continues to grow, so does the volume and importance of our data. We are looking for an experienced Data & Insights Manager to take ownership of the quality, structure, governance and effective use of data across the organisation. This is an opportunity to play an important role in developing our data capabilities and ensuring that accurate, reliable and actionable information supports business growth, operational excellence and exceptional customer experiences. The Role As our Data & Insights Manager, you will take ownership of how data is collected, structured, maintained, governed and utilised across Trade Mastermind. Working closely with Marketing, Sales, Customer Success, Finance and Operations, you will ensure that business-critical information is accurate, consistent, accessible and actionable. You will be responsible for improving data quality, developing robust processes, strengthening reporting capabilities and identifying opportunities to automate and optimise the way information flows between our systems. This role requires someone who is comfortable working both strategically and hands-on. One day you may be analysing business performance and developing dashboards for senior leadership, while another may involve investigating CRM data quality, improving an integration or working with a department to establish better data capture processes. We are looking for someone who enjoys bringing structure to complexity, solving problems and transforming data into meaningful business value. What You'll Be Responsible For You will take ownership of data management and governance across our key business systems, ensuring information is accurate, consistent and maintained to a high standard. A major focus of the role will be improving data quality. You will regularly review and audit our databases to identify duplicate, incomplete or inaccurate records and establish processes to prevent these issues from recurring. Where possible, you will introduce automation and controls to reduce manual intervention and improve reliability. You will develop and maintain dashboards, reports and performance metrics that give teams and senior leaders clear visibility of business performance. Working with stakeholders across the organisation, you will help define meaningful KPIs and ensure decisions are supported by reliable information. You will also be responsible for improving how data moves between our systems. This will include supporting CRM administration and optimisation, reviewing integrations, identifying opportunities for automation and contributing to system implementations, migrations and upgrades. Working closely with our Marketing and Sales teams, you will help improve lead management, segmentation, attribution and customer journey reporting. You will ensure that information generated through marketing campaigns, events, sales activity and customer interactions is captured accurately and can be used to improve acquisition, conversion, retention and customer experience. As our data capabilities develop, you will also help establish clear governance standards, documentation and best practices for how information is captured, stored, maintained and used throughout the organisation. About You You are likely to have previous experience as a Data Manager, Data Operations Manager, CRM Manager, Data Analyst, Business Intelligence Manager or in a similar data-focused position. You will have a strong understanding of data management and data quality principles, with experience working with large or complex datasets. You should be confident identifying problems within data, understanding why they are happening and implementing practical solutions. Strong analytical and problem-solving skills are essential, alongside advanced Microsoft Excel capabilities and experience producing reports, dashboards and performance metrics. You will need excellent attention to detail and a structured, process-driven approach. Just as importantly, you will be comfortable communicating with people across different areas and levels of a business, translating complex data into clear insights and practical recommendations. Experience with CRM platforms such as HubSpot, Salesforce or similar would be highly advantageous. Knowledge of SQL, Power BI, Looker Studio or Tableau would also be beneficial, as would experience working with system integrations, APIs and automation platforms. An understanding of UK GDPR, data protection and data governance requirements is desirable, particularly if you have previously helped establish or improve data governance processes. Experience within a fast-paced, entrepreneurial or high-growth business environment would be an advantage. What Success Looks Like Your work will create a trusted and reliable source of data across Trade Mastermind, giving teams greater confidence in the information they use every day. You will improve the accuracy, consistency and accessibility of our data while reducing duplication, inefficiencies and unnecessary manual processes. Senior leaders and departmental teams will have clearer visibility of performance through better dashboards, reporting and business intelligence. You will help connect information across Marketing, Sales, Customer Success, Finance and Operations, enabling us to better understand the complete customer journey and make smarter commercial decisions. Ultimately, you will help create a more data-driven culture where accurate information and meaningful insights are used to improve performance, customer experience and business growth. Why Join Trade Mastermind? Trade Mastermind is an ambitious and growing organisation where you will have the opportunity to make a genuine impact on how the business operates and makes decisions. This is not a role where you will simply maintain existing reports and databases. You will have the opportunity to shape our approach to data, improve systems and processes, introduce new ideas and build capabilities that will support the next stage of our growth. You will work alongside ambitious, entrepreneurial and high-performing teams while gaining exposure to multiple areas of the organisation. We offer opportunities for professional development and career progression, alongside a collaborative working environment where initiative, expertise and new ideas are valued. Most importantly, your work will contribute to our mission of helping ambitious business owners within the trades and across all other sectors build stronger, more profitable and sustainable businesses. If you are passionate about data quality, business intelligence and process improvement and want to help a growing organisation make smarter decisions through better use of data, we would love to hear from you.
About the Company At IMSERV, we're proud to be one of the UK's leading energy data and metering specialists. We deliver award-winning services to customers across the country, providing specialist metering technology for electricity, gas and water, alongside highly accurate energy data collection services. About the Role The purpose of the role is to work across IMSERV's Customer Experience, Data and Intelligence, and Commercial departments, translating business challenges, customer needs and operational processes into clear and actionable requirements that teams can confidently build and deliver against. The role will also support commercial bids and propositions where required, helping to develop and position IMSERV's services for new and existing clients and prospects. A key part of the role will be working closely with operational, commercial and customer-facing teams to understand their requirements, identify dependencies and recognise where changes within one department may have an impact across other areas of the business, ensuring a joined-up approach to delivery and supporting effective business outcomes. Responsibilities Work with Product Director to understand and translate market needs into detailed product requirements, engaging IT, operations, commercial and customer-facing teams to draw out and challenge business processes to ensure the target outcomes can be delivered effectively, including structured stakeholder and customer interviews as needed. Turn agreed needs into user stories, acceptance criteria and process definitions developers can build from without guessing, with particular precision on entitlement and data rules. Write and maintain the platform's business-editable decision tables with operations as any rules engines comes online: versioned, tested rules that operations can change without a code release. Document how key business and customer processes work today, design future states with stakeholders and quantify the difference. Use data to size problems, validate assumptions and confirm whether shipped changes delivered the intended outcome. Support the product team and technical architect in discovery: customer interviews, workshops and synthesis of what came back. Track requirements through delivery, manage scope conversations honestly and keep stakeholders informed. What you'll need Knowledge & Qualifications Solid experience as a Business Analyst on digital products or platforms, ideally in agile, squad-based teams. Working data literacy: confident with SQL or analytics tooling for sizing and validation, or able to get there quickly. Energy or utilities experience desirable: metering, settlement, half-hourly data, MHHS or billing. Exposure to data products or APIs, and familiarity with the Microsoft 365/Azure environment, Salesforce and Microsoft Fabric desirable. BCS or similar Business Analysis qualification desirable. Skills Strong elicitation and facilitation skills: comfortable running workshops with senior stakeholders and pushing back on vague asks. Requirements writing that engineers actually use: user stories, acceptance criteria and process notation such as BPMN. Practical use of AI tools in analysis and documentation, and able to write requirements for AI-powered features, including defining expected behaviour and acceptance criteria where outputs are not deterministic. The judgement to serve several different needs at once: managing time, saying no well and escalating early. Benefits 28 days' holiday plus Bank Holidays Buy & sell annual leave scheme Up to a 10% bonus Enhanced salary sacrifice pension Life assurance (up to 6x salary ) Simply Health plan (with upgrade options) Car salary sacrifice scheme ( Length of service and T&Cs apply) Equal Opportunity Statement At IMSERV, we're committed to building a team where everyone feels valued, respected and able to do their best work. We welcome applications from people of all backgrounds, experiences and communities. A diverse team brings fresh perspectives, strengthens collaboration and helps us deliver the best possible service to our customers. If you're interested in the role but don't meet every single requirement, we'd still encourage you to apply. (Please note that we reserve the right to close this position before the expiry date.)
Aug 19, 2026
Full time
About the Company At IMSERV, we're proud to be one of the UK's leading energy data and metering specialists. We deliver award-winning services to customers across the country, providing specialist metering technology for electricity, gas and water, alongside highly accurate energy data collection services. About the Role The purpose of the role is to work across IMSERV's Customer Experience, Data and Intelligence, and Commercial departments, translating business challenges, customer needs and operational processes into clear and actionable requirements that teams can confidently build and deliver against. The role will also support commercial bids and propositions where required, helping to develop and position IMSERV's services for new and existing clients and prospects. A key part of the role will be working closely with operational, commercial and customer-facing teams to understand their requirements, identify dependencies and recognise where changes within one department may have an impact across other areas of the business, ensuring a joined-up approach to delivery and supporting effective business outcomes. Responsibilities Work with Product Director to understand and translate market needs into detailed product requirements, engaging IT, operations, commercial and customer-facing teams to draw out and challenge business processes to ensure the target outcomes can be delivered effectively, including structured stakeholder and customer interviews as needed. Turn agreed needs into user stories, acceptance criteria and process definitions developers can build from without guessing, with particular precision on entitlement and data rules. Write and maintain the platform's business-editable decision tables with operations as any rules engines comes online: versioned, tested rules that operations can change without a code release. Document how key business and customer processes work today, design future states with stakeholders and quantify the difference. Use data to size problems, validate assumptions and confirm whether shipped changes delivered the intended outcome. Support the product team and technical architect in discovery: customer interviews, workshops and synthesis of what came back. Track requirements through delivery, manage scope conversations honestly and keep stakeholders informed. What you'll need Knowledge & Qualifications Solid experience as a Business Analyst on digital products or platforms, ideally in agile, squad-based teams. Working data literacy: confident with SQL or analytics tooling for sizing and validation, or able to get there quickly. Energy or utilities experience desirable: metering, settlement, half-hourly data, MHHS or billing. Exposure to data products or APIs, and familiarity with the Microsoft 365/Azure environment, Salesforce and Microsoft Fabric desirable. BCS or similar Business Analysis qualification desirable. Skills Strong elicitation and facilitation skills: comfortable running workshops with senior stakeholders and pushing back on vague asks. Requirements writing that engineers actually use: user stories, acceptance criteria and process notation such as BPMN. Practical use of AI tools in analysis and documentation, and able to write requirements for AI-powered features, including defining expected behaviour and acceptance criteria where outputs are not deterministic. The judgement to serve several different needs at once: managing time, saying no well and escalating early. Benefits 28 days' holiday plus Bank Holidays Buy & sell annual leave scheme Up to a 10% bonus Enhanced salary sacrifice pension Life assurance (up to 6x salary ) Simply Health plan (with upgrade options) Car salary sacrifice scheme ( Length of service and T&Cs apply) Equal Opportunity Statement At IMSERV, we're committed to building a team where everyone feels valued, respected and able to do their best work. We welcome applications from people of all backgrounds, experiences and communities. A diverse team brings fresh perspectives, strengthens collaboration and helps us deliver the best possible service to our customers. If you're interested in the role but don't meet every single requirement, we'd still encourage you to apply. (Please note that we reserve the right to close this position before the expiry date.)
Business Systems Manager Bristol Hybrid (1 Day WFH) Up to 50,000 + Bonus + Excellent Benefits Want to play a key role in shaping the future of business systems within a growing manufacturing company? Looking for a varied position where you'll combine ERP and CRM support, project delivery, process improvement, data analysis and stakeholder engagement? Here is a role at a successful and expanding manufacturer that is investing heavily in its systems, processes and technology. As part of that growth, they are looking to appoint a Deputy Business Systems Manager to work closely with the Business Systems Manager and wider leadership team to drive continuous improvement across the business. This is far more than a traditional support role. You'll have the opportunity to influence how the business operates, lead systems improvement projects, work across multiple departments, and become a key point of contact for business-critical applications. The position offers a diverse mix of ERP and CRM management, project work, business analysis, process improvement, user training and data-driven decision making, making it an ideal move for someone who enjoys variety and wants to make a visible impact. The Role Support and develop ERP and CRM systems Deliver business systems improvements Analyse processes and business data Coordinate upgrades and projects Provide advanced user support Deliver user training Support wider IT initiatives What We're Looking For Experience with ERP, CRM or business systems Strong Excel and data analysis skills Business analysis and project experience Excellent stakeholder communication Manufacturing or SME experience desirable For more information or to apply, contact: Dairis Sprudzans - (phone number removed) Elix Sourcing Solutions (url removed) Business Systems Manager, Analyst, ERP, Specialist, Epicor, Salesforce, CRM, IT, Data Analyst, SQL, SSRS, C#, Excel Modelling, Process Improvement, Manufacturing Systems, Manufacturing IT, Business Process Improvement, ERP Support, CRM Support, Systems Support Engineer, Technical Business Analyst, Digital Transformation, Continuous Improvement, IT Project Coordinator, Applications Engineer, SME Manufacturing. INDMP
Aug 19, 2026
Full time
Business Systems Manager Bristol Hybrid (1 Day WFH) Up to 50,000 + Bonus + Excellent Benefits Want to play a key role in shaping the future of business systems within a growing manufacturing company? Looking for a varied position where you'll combine ERP and CRM support, project delivery, process improvement, data analysis and stakeholder engagement? Here is a role at a successful and expanding manufacturer that is investing heavily in its systems, processes and technology. As part of that growth, they are looking to appoint a Deputy Business Systems Manager to work closely with the Business Systems Manager and wider leadership team to drive continuous improvement across the business. This is far more than a traditional support role. You'll have the opportunity to influence how the business operates, lead systems improvement projects, work across multiple departments, and become a key point of contact for business-critical applications. The position offers a diverse mix of ERP and CRM management, project work, business analysis, process improvement, user training and data-driven decision making, making it an ideal move for someone who enjoys variety and wants to make a visible impact. The Role Support and develop ERP and CRM systems Deliver business systems improvements Analyse processes and business data Coordinate upgrades and projects Provide advanced user support Deliver user training Support wider IT initiatives What We're Looking For Experience with ERP, CRM or business systems Strong Excel and data analysis skills Business analysis and project experience Excellent stakeholder communication Manufacturing or SME experience desirable For more information or to apply, contact: Dairis Sprudzans - (phone number removed) Elix Sourcing Solutions (url removed) Business Systems Manager, Analyst, ERP, Specialist, Epicor, Salesforce, CRM, IT, Data Analyst, SQL, SSRS, C#, Excel Modelling, Process Improvement, Manufacturing Systems, Manufacturing IT, Business Process Improvement, ERP Support, CRM Support, Systems Support Engineer, Technical Business Analyst, Digital Transformation, Continuous Improvement, IT Project Coordinator, Applications Engineer, SME Manufacturing. INDMP
We're seeking a Systems Analyst to support the delivery of an ambitious IT and systems roadmap. Working across multiple departments, you will gather requirements, analyse business processes, and help deliver technology solutions that improve efficiency, user experience, and organisational performance. Client Details Our client is a well-established, mission-led organisation that delivers essential services across communities throughout the UK. With a strong focus on continuous improvement and digital transformation, they are investing in technology to better support both employees and service users. Description Support the delivery of the organisation's IT and systems roadmap. Gather and document business and system requirements from stakeholders. Analyse existing processes and identify opportunities for improvement. Translate business needs into practical technical solutions. Work closely with operational teams, data teams, suppliers, and external partners. Support the delivery of both large-scale system projects and smaller change initiatives. Facilitate workshops and stakeholder meetings to understand requirements. Contribute to system implementation, testing, and continuous improvement activities. Ensure systems remain user-focused, fit for purpose, and aligned to organisational priorities. Assist with process documentation, change management, and system adoption. Profile A successful Systems Analyst should have: Previous experience as a Systems Analyst, Business Systems Analyst, or Technical Business Analyst. Strong requirements gathering and business process analysis skills. Experience working with a range of stakeholders across technical and non-technical teams. Knowledge of systems implementation and change projects. Strong analytical and problem-solving abilities. Experience producing process maps, specifications, and documentation. Familiarity with tools such as SQL, Power BI, Dynamics 365, Salesforce, SharePoint, Jira, or similar business systems would be advantageous. Understanding of Agile and/or Waterfall delivery methodologies. Excellent communication and relationship-building skills. A proactive approach to continuous improvement and service enhancement. Job Offer Fully remote working model. Salary of 35k. 28 days of annual leave plus bank holidays. Enhanced maternity and paternity benefits. Varied project portfolio spanning systems, processes, and technology If you're interested in this role, apply now.
Aug 19, 2026
Full time
We're seeking a Systems Analyst to support the delivery of an ambitious IT and systems roadmap. Working across multiple departments, you will gather requirements, analyse business processes, and help deliver technology solutions that improve efficiency, user experience, and organisational performance. Client Details Our client is a well-established, mission-led organisation that delivers essential services across communities throughout the UK. With a strong focus on continuous improvement and digital transformation, they are investing in technology to better support both employees and service users. Description Support the delivery of the organisation's IT and systems roadmap. Gather and document business and system requirements from stakeholders. Analyse existing processes and identify opportunities for improvement. Translate business needs into practical technical solutions. Work closely with operational teams, data teams, suppliers, and external partners. Support the delivery of both large-scale system projects and smaller change initiatives. Facilitate workshops and stakeholder meetings to understand requirements. Contribute to system implementation, testing, and continuous improvement activities. Ensure systems remain user-focused, fit for purpose, and aligned to organisational priorities. Assist with process documentation, change management, and system adoption. Profile A successful Systems Analyst should have: Previous experience as a Systems Analyst, Business Systems Analyst, or Technical Business Analyst. Strong requirements gathering and business process analysis skills. Experience working with a range of stakeholders across technical and non-technical teams. Knowledge of systems implementation and change projects. Strong analytical and problem-solving abilities. Experience producing process maps, specifications, and documentation. Familiarity with tools such as SQL, Power BI, Dynamics 365, Salesforce, SharePoint, Jira, or similar business systems would be advantageous. Understanding of Agile and/or Waterfall delivery methodologies. Excellent communication and relationship-building skills. A proactive approach to continuous improvement and service enhancement. Job Offer Fully remote working model. Salary of 35k. 28 days of annual leave plus bank holidays. Enhanced maternity and paternity benefits. Varied project portfolio spanning systems, processes, and technology If you're interested in this role, apply now.
Position: Senior Salesforce Developer Employment Type: Permanent Start: ASAP(September/October 2026) Location: London, UK (Hybrid, 2 days per week office) Language(s): English Focus on SAP is a specialist SAP and ERP Recruitment organisation offering both permanent and contract staffing solutions on a global scale. Client - Partnered with a global leader in digital transformation and IT services, working with some of the world's largest organisations. The business delivers complex technology transformation programmes that require innovation, collaboration and thought leadership. Role - We are seeking an experienced Senior Salesforce Developer to design and deliver scalable, enterprise-grade Salesforce solutions across a complex digital transformation environment. This senior, hands-on role requires strong expertise across Apex, Lightning Web Components (LWC), Salesforce integrations and platform development , with experience across Sales Cloud, Service Cloud, Experience Cloud and Data Cloud . You will lead the technical delivery of complex Salesforce solutions, including Agentforce and Agentic AI capabilities , working closely with Architects, Business Analysts and stakeholders to translate business requirements into secure, scalable and high-performing solutions. Key Responsibilities: Salesforce Development & Engineering Lead the design and development of enterprise Salesforce solutions across Sales Cloud, Service Cloud, Experience Cloud and Data Cloud . Develop scalable solutions using Apex, Lightning Web Components (LWC), Visualforce, SOQL/SOSL, triggers, controllers and Salesforce platform technologies . Design reusable development frameworks and components, ensuring high standards across code quality, performance, testing and maintainability . Implement complex Salesforce configuration, automation, workflows, approvals, validation rules and security controls . Agentforce, AI & Data Cloud Design and develop Salesforce Agentforce and Agentic AI solutions , integrating AI-enabled capabilities into enterprise Salesforce processes. Support Salesforce Data Cloud solutions and data-driven use cases across the wider Salesforce ecosystem. Drive adoption of modern Salesforce capabilities and development best practices. Integration & Technical Delivery Design and develop Salesforce integrations using REST APIs, SOAP APIs, Platform Events and enterprise integration patterns . Lead technical delivery across integrations, data migration, custom development and third-party applications . Support Salesforce DX, CI/CD and deployment processes , troubleshooting complex platform, application and integration issues. Technical Leadership Collaborate with Salesforce Architects, Business Analysts and stakeholders to translate complex requirements into effective technical solutions. Provide technical leadership across Salesforce programmes, contributing to solution design, development standards, code reviews and engineering best practices . Drive continuous improvement across development, automation, platform performance and technical delivery. Key Skills: Extensive hands-on experience delivering enterprise Salesforce solutions , with strong development expertise across Apex, Lightning Web Components (LWC), Visualforce, SOQL/SOSL, triggers, controllers and web services . Strong experience across Sales Cloud, Service Cloud, Experience Cloud and Data Cloud , including delivery of large-scale Experience Cloud implementations . Proven experience designing and implementing Salesforce Agentforce and Agentic AI solutions , with an understanding of how AI capabilities integrate into enterprise Salesforce processes. Strong knowledge of Salesforce architecture, administration, configuration, security models, workflow automation, validation rules and data management . Experience designing and supporting enterprise integrations using REST/SOAP APIs , alongside strong knowledge of Salesforce integration and application development patterns. Strong experience with asynchronous Apex , including Batch Apex, Queueable Apex and Future Methods, alongside performance optimisation and complex debugging. Experience with Salesforce DX, Connected Apps, CI/CD and deployment tooling , with a strong understanding of modern Salesforce development and release practices. Strong understanding of relational databases, data modelling and enterprise application development , combined with excellent stakeholder management and communication skills. If you are interested or would like to know more, please email (see below) with your CV and availability to speak. Applicants must be a UK resident and holds a valid right to work status.
Aug 19, 2026
Full time
Position: Senior Salesforce Developer Employment Type: Permanent Start: ASAP(September/October 2026) Location: London, UK (Hybrid, 2 days per week office) Language(s): English Focus on SAP is a specialist SAP and ERP Recruitment organisation offering both permanent and contract staffing solutions on a global scale. Client - Partnered with a global leader in digital transformation and IT services, working with some of the world's largest organisations. The business delivers complex technology transformation programmes that require innovation, collaboration and thought leadership. Role - We are seeking an experienced Senior Salesforce Developer to design and deliver scalable, enterprise-grade Salesforce solutions across a complex digital transformation environment. This senior, hands-on role requires strong expertise across Apex, Lightning Web Components (LWC), Salesforce integrations and platform development , with experience across Sales Cloud, Service Cloud, Experience Cloud and Data Cloud . You will lead the technical delivery of complex Salesforce solutions, including Agentforce and Agentic AI capabilities , working closely with Architects, Business Analysts and stakeholders to translate business requirements into secure, scalable and high-performing solutions. Key Responsibilities: Salesforce Development & Engineering Lead the design and development of enterprise Salesforce solutions across Sales Cloud, Service Cloud, Experience Cloud and Data Cloud . Develop scalable solutions using Apex, Lightning Web Components (LWC), Visualforce, SOQL/SOSL, triggers, controllers and Salesforce platform technologies . Design reusable development frameworks and components, ensuring high standards across code quality, performance, testing and maintainability . Implement complex Salesforce configuration, automation, workflows, approvals, validation rules and security controls . Agentforce, AI & Data Cloud Design and develop Salesforce Agentforce and Agentic AI solutions , integrating AI-enabled capabilities into enterprise Salesforce processes. Support Salesforce Data Cloud solutions and data-driven use cases across the wider Salesforce ecosystem. Drive adoption of modern Salesforce capabilities and development best practices. Integration & Technical Delivery Design and develop Salesforce integrations using REST APIs, SOAP APIs, Platform Events and enterprise integration patterns . Lead technical delivery across integrations, data migration, custom development and third-party applications . Support Salesforce DX, CI/CD and deployment processes , troubleshooting complex platform, application and integration issues. Technical Leadership Collaborate with Salesforce Architects, Business Analysts and stakeholders to translate complex requirements into effective technical solutions. Provide technical leadership across Salesforce programmes, contributing to solution design, development standards, code reviews and engineering best practices . Drive continuous improvement across development, automation, platform performance and technical delivery. Key Skills: Extensive hands-on experience delivering enterprise Salesforce solutions , with strong development expertise across Apex, Lightning Web Components (LWC), Visualforce, SOQL/SOSL, triggers, controllers and web services . Strong experience across Sales Cloud, Service Cloud, Experience Cloud and Data Cloud , including delivery of large-scale Experience Cloud implementations . Proven experience designing and implementing Salesforce Agentforce and Agentic AI solutions , with an understanding of how AI capabilities integrate into enterprise Salesforce processes. Strong knowledge of Salesforce architecture, administration, configuration, security models, workflow automation, validation rules and data management . Experience designing and supporting enterprise integrations using REST/SOAP APIs , alongside strong knowledge of Salesforce integration and application development patterns. Strong experience with asynchronous Apex , including Batch Apex, Queueable Apex and Future Methods, alongside performance optimisation and complex debugging. Experience with Salesforce DX, Connected Apps, CI/CD and deployment tooling , with a strong understanding of modern Salesforce development and release practices. Strong understanding of relational databases, data modelling and enterprise application development , combined with excellent stakeholder management and communication skills. If you are interested or would like to know more, please email (see below) with your CV and availability to speak. Applicants must be a UK resident and holds a valid right to work status.
Product Owner £62,000 per annum Chelmsford Permanent Full-Time We are looking for a Product Owner who will own and prioritise a pipeline of change across Delta's housing technology landscape, translating strategic priorities, service needs and regulatory requirements into clear, deliverable outcomes. The Product Owner will shape and maintain product backlogs and delivery priorities across Salesforce, MS Dynamics and other housing technology platforms, working with stakeholders, technical teams and suppliers to maximise value from digital solutions. What you'll be doing Use business value, risk, urgency, dependencies, capacity, platform performance, user feedback and emerging regulatory requirements to prioritise change, inform product decisions and drive continuous improvement. Facilitate discovery, backlog refinement and planning activities, capturing business needs, customer outcomes, benefits, priorities and success measures. Translate business needs, customer outcomes, service priorities and regulatory requirements into epics, user stories and acceptance criteria within Azure DevOps. Use business value, risk, urgency, dependencies, capacity, platform performance, user feedback and emerging regulatory requirements to prioritise change, inform product decisions and drive continuous improvement. Facilitate discovery, backlog refinement and planning activities, capturing business needs, customer outcomes, benefits, priorities and success measures. Translate business needs, customer outcomes, service priorities and regulatory requirements into epics, user stories and acceptance criteria within Azure DevOps. What we are looking for Significant experience as a Product Owner, Business Analyst, Product Manager or similar role in technology initiatives. Experience managing product backlogs, change pipelines, user stories and acceptance criteria in an Agile, hybrid or iterative environment. Strong understanding of prioritisation, roadmap development, backlog refinement and value-led decision-making. Experience working with case management or housing management systems, Microsoft Power Platform and CRMs such as D365 or Salesforce. Experience supporting the delivery lifecycle from discovery and design through build, test, release and adoption. Ability to balance strategic change, regulatory demand, operational improvement and BAU platform enhancements. Please note the office expectancy of this role is as follows: This role will require you in a minimum of 1-2 days a week, this may vary as per business needs. Benefits The salary for this post will be £62,000 Per Annum. Learning and development opportunities Healthcare cash plan Robust employee reward and recognition programme Free and confidential Employee Assistance Programme Volunteering programme Competitive pension scheme 25 days annual leave per annum, plus bank holidays, 3 extra days between Christmas and New Year and 1 wellbeing day per annum. 37 hours per week - employees may be able to work flexibly by agreement with their line manager, taking account of business need. We operate a hybrid working policy at Delta Housing Ltd. Please note: We reserve the right to close this vacancy early if we receive a high volume of applications or successfully appoint a candidate before the closing date. We encourage early applications to avoid disappointment.
Aug 19, 2026
Full time
Product Owner £62,000 per annum Chelmsford Permanent Full-Time We are looking for a Product Owner who will own and prioritise a pipeline of change across Delta's housing technology landscape, translating strategic priorities, service needs and regulatory requirements into clear, deliverable outcomes. The Product Owner will shape and maintain product backlogs and delivery priorities across Salesforce, MS Dynamics and other housing technology platforms, working with stakeholders, technical teams and suppliers to maximise value from digital solutions. What you'll be doing Use business value, risk, urgency, dependencies, capacity, platform performance, user feedback and emerging regulatory requirements to prioritise change, inform product decisions and drive continuous improvement. Facilitate discovery, backlog refinement and planning activities, capturing business needs, customer outcomes, benefits, priorities and success measures. Translate business needs, customer outcomes, service priorities and regulatory requirements into epics, user stories and acceptance criteria within Azure DevOps. Use business value, risk, urgency, dependencies, capacity, platform performance, user feedback and emerging regulatory requirements to prioritise change, inform product decisions and drive continuous improvement. Facilitate discovery, backlog refinement and planning activities, capturing business needs, customer outcomes, benefits, priorities and success measures. Translate business needs, customer outcomes, service priorities and regulatory requirements into epics, user stories and acceptance criteria within Azure DevOps. What we are looking for Significant experience as a Product Owner, Business Analyst, Product Manager or similar role in technology initiatives. Experience managing product backlogs, change pipelines, user stories and acceptance criteria in an Agile, hybrid or iterative environment. Strong understanding of prioritisation, roadmap development, backlog refinement and value-led decision-making. Experience working with case management or housing management systems, Microsoft Power Platform and CRMs such as D365 or Salesforce. Experience supporting the delivery lifecycle from discovery and design through build, test, release and adoption. Ability to balance strategic change, regulatory demand, operational improvement and BAU platform enhancements. Please note the office expectancy of this role is as follows: This role will require you in a minimum of 1-2 days a week, this may vary as per business needs. Benefits The salary for this post will be £62,000 Per Annum. Learning and development opportunities Healthcare cash plan Robust employee reward and recognition programme Free and confidential Employee Assistance Programme Volunteering programme Competitive pension scheme 25 days annual leave per annum, plus bank holidays, 3 extra days between Christmas and New Year and 1 wellbeing day per annum. 37 hours per week - employees may be able to work flexibly by agreement with their line manager, taking account of business need. We operate a hybrid working policy at Delta Housing Ltd. Please note: We reserve the right to close this vacancy early if we receive a high volume of applications or successfully appoint a candidate before the closing date. We encourage early applications to avoid disappointment.
This is an opportunity to join Thames Water at an important time, as we're carrying out the biggest ever upgrade to our network. With a record-breaking investment of over £20 billion, we're fixing leaks, reducing pollution and protecting water quality. This isn't just maintenance. This is a ground-breaking programme designed to upgrade your water and wastewater services for generations to come. The Leakage Optimisation Team uses data, technology, and network knowledge to find leaks faster, prioritise repairs, improve network performance, and support the delivery of leakage reduction targets. They act as the link between field operations, contractors, and business stakeholders. In this key role, you will be responsible for monitoring our leakage performance and initiating corrective actions. Day-to-day management and effective targeting of active leakage detection in the appointed geographical area, collaborating with field resources to drive improvements. Support the active prioritisation of repair backlog to help optimise leakage delivery of the active, visible, and customer-side leak repair activities. What will you be doing as a Leakage Optimisation Analyst? Monitor daily leakage performance within your assigned area using systems such as Netbase, PI Vision, and Salesforce, and raise work quickly to resolve issues. Follow the NetAlytics targeting process to support effective leakage detection and contractor performance. Create and assign campaign packs to leakage detection partners to support technician performance management. Raise and report district meter and commercial logger faults to maintain DMA availability and ensure accurate leakage targeting. Work with your Leakage Engineer colleague to identify improvement opportunities and flag operational or data anomalies. Support data quality activities by helping maintain accurate system information, including DMA targets, logger visibility, and updated network data. Provide occasional cover for the Leakage Optimisation Engineer and support the wider team in delivering leakage action and risk management plans. Base location: Ashford Common WTW - TW15 1RU Working pattern or hours: Hybrid - 36 Hours per week (Monday to Friday). What should you bring to the role? To thrive in this role, the essential criteria you'll need are: Have effective communication skills required for collaborating with various internal and external stakeholders in this role. The candidate must possess good analytical and problem-solving skills. Desire to learn and work hard to drive their career within Thames Water. Additional skills and experiences would be great to have/bring: Have a working knowledge of water networks or hydraulic systems. Having a full driving licence and one's own transport is desirable. What's in it for you? Offering a salary from £34,320 to £38,000 per annum, depending on skills and experience. Annual Leave: 26 days holiday per year, increasing to 30 with the length of service (plus bank holidays) Performance-related pay plan directly linked to company performance measures and targets Generous Pension Scheme through AON. Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else just let us know, we're here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Aug 19, 2026
Full time
This is an opportunity to join Thames Water at an important time, as we're carrying out the biggest ever upgrade to our network. With a record-breaking investment of over £20 billion, we're fixing leaks, reducing pollution and protecting water quality. This isn't just maintenance. This is a ground-breaking programme designed to upgrade your water and wastewater services for generations to come. The Leakage Optimisation Team uses data, technology, and network knowledge to find leaks faster, prioritise repairs, improve network performance, and support the delivery of leakage reduction targets. They act as the link between field operations, contractors, and business stakeholders. In this key role, you will be responsible for monitoring our leakage performance and initiating corrective actions. Day-to-day management and effective targeting of active leakage detection in the appointed geographical area, collaborating with field resources to drive improvements. Support the active prioritisation of repair backlog to help optimise leakage delivery of the active, visible, and customer-side leak repair activities. What will you be doing as a Leakage Optimisation Analyst? Monitor daily leakage performance within your assigned area using systems such as Netbase, PI Vision, and Salesforce, and raise work quickly to resolve issues. Follow the NetAlytics targeting process to support effective leakage detection and contractor performance. Create and assign campaign packs to leakage detection partners to support technician performance management. Raise and report district meter and commercial logger faults to maintain DMA availability and ensure accurate leakage targeting. Work with your Leakage Engineer colleague to identify improvement opportunities and flag operational or data anomalies. Support data quality activities by helping maintain accurate system information, including DMA targets, logger visibility, and updated network data. Provide occasional cover for the Leakage Optimisation Engineer and support the wider team in delivering leakage action and risk management plans. Base location: Ashford Common WTW - TW15 1RU Working pattern or hours: Hybrid - 36 Hours per week (Monday to Friday). What should you bring to the role? To thrive in this role, the essential criteria you'll need are: Have effective communication skills required for collaborating with various internal and external stakeholders in this role. The candidate must possess good analytical and problem-solving skills. Desire to learn and work hard to drive their career within Thames Water. Additional skills and experiences would be great to have/bring: Have a working knowledge of water networks or hydraulic systems. Having a full driving licence and one's own transport is desirable. What's in it for you? Offering a salary from £34,320 to £38,000 per annum, depending on skills and experience. Annual Leave: 26 days holiday per year, increasing to 30 with the length of service (plus bank holidays) Performance-related pay plan directly linked to company performance measures and targets Generous Pension Scheme through AON. Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else just let us know, we're here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
This is an opportunity to join Thames Water at an important time, as we're carrying out the biggest ever upgrade to our network. With a record-breaking investment of over £20 billion, we're fixing leaks, reducing pollution and protecting water quality. This isn't just maintenance. This is a ground-breaking programme designed to upgrade your water and wastewater services for generations to come. In this key role, you will be responsible for monitoring our leakage performance and initiating corrective actions. Day-to-day management and effective targeting of active leakage detection in the appointed geographical area, collaborating with field resources to drive improvements. Support the active prioritisation of repair backlog to help optimise leakage delivery of the active, visible, and customer-side leak repair activities. What will you be doing as a Leakage Optimisation Analyst? Monitor daily leakage performance within your assigned area using systems such as Netbase, PI Vision, and Salesforce, and raise work quickly to resolve issues. Follow the NetAlytics targeting process to support effective leakage detection and contractor performance. Create and assign campaign packs to leakage detection partners to support technician performance management. Raise and report district meter and commercial logger faults to maintain DMA availability and ensure accurate leakage targeting. Work with your Leakage Engineer colleague to identify improvement opportunities and flag operational or data anomalies. Support data quality activities by helping maintain accurate system information, including DMA targets, logger visibility, and updated network data. Provide occasional cover for the Leakage Optimisation Engineer and support the wider team in delivering leakage action and risk management plans. Base location: Kidlington Depot - OX5 1QT Working pattern or hours: Hybrid - 36 Hours per week (Monday to Friday). What should you bring to the role? To thrive in this role, the essential criteria you'll need are: Have effective communication skills required for collaborating with various internal and external stakeholders in this role. The candidate must possess good analytical and problem-solving skills Desire to learn and work hard to drive their career within Thames Water. Additional skills and experiences would be great to have/bring: Have a working knowledge of water networks or hydraulic systems. Having a full driving licence and one's own transport is desirable. What's in it for you? Offering a salary from £34,320 to £38,000 per annum, depending on skills and experience. Annual Leave: 26 days holiday per year, increasing to 30 with the length of service (plus bank holidays) Performance-related pay plan directly linked to company performance measures and targets Generous Pension Scheme through AON Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else just let us know, we're here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Aug 18, 2026
Full time
This is an opportunity to join Thames Water at an important time, as we're carrying out the biggest ever upgrade to our network. With a record-breaking investment of over £20 billion, we're fixing leaks, reducing pollution and protecting water quality. This isn't just maintenance. This is a ground-breaking programme designed to upgrade your water and wastewater services for generations to come. In this key role, you will be responsible for monitoring our leakage performance and initiating corrective actions. Day-to-day management and effective targeting of active leakage detection in the appointed geographical area, collaborating with field resources to drive improvements. Support the active prioritisation of repair backlog to help optimise leakage delivery of the active, visible, and customer-side leak repair activities. What will you be doing as a Leakage Optimisation Analyst? Monitor daily leakage performance within your assigned area using systems such as Netbase, PI Vision, and Salesforce, and raise work quickly to resolve issues. Follow the NetAlytics targeting process to support effective leakage detection and contractor performance. Create and assign campaign packs to leakage detection partners to support technician performance management. Raise and report district meter and commercial logger faults to maintain DMA availability and ensure accurate leakage targeting. Work with your Leakage Engineer colleague to identify improvement opportunities and flag operational or data anomalies. Support data quality activities by helping maintain accurate system information, including DMA targets, logger visibility, and updated network data. Provide occasional cover for the Leakage Optimisation Engineer and support the wider team in delivering leakage action and risk management plans. Base location: Kidlington Depot - OX5 1QT Working pattern or hours: Hybrid - 36 Hours per week (Monday to Friday). What should you bring to the role? To thrive in this role, the essential criteria you'll need are: Have effective communication skills required for collaborating with various internal and external stakeholders in this role. The candidate must possess good analytical and problem-solving skills Desire to learn and work hard to drive their career within Thames Water. Additional skills and experiences would be great to have/bring: Have a working knowledge of water networks or hydraulic systems. Having a full driving licence and one's own transport is desirable. What's in it for you? Offering a salary from £34,320 to £38,000 per annum, depending on skills and experience. Annual Leave: 26 days holiday per year, increasing to 30 with the length of service (plus bank holidays) Performance-related pay plan directly linked to company performance measures and targets Generous Pension Scheme through AON Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else just let us know, we're here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Lead the architecture, design, and implementation of SailPoint IdentityIQ (IIQ) or SailPoint Identity Security Cloud (ISC) solutions across enterprise environments. Define and implement Identity Governance & Administration (IGA) capabilities including Joiner-Mover-Leaver (JML), access requests, certifications, segregation of duties (SoD), and policy management. Design end-to-end identity life cycle processes and integrate SailPoint with enterprise applications, directories, cloud platforms, HR systems, and ITSM tools such as ServiceNow. Develop target-state IAM architecture, security standards, design patterns, and implementation roadmaps aligned to business and compliance requirements. Lead application onboarding activities and design connector strategies using out-of-the-box and custom integrations (REST, SOAP, SCIM, JDBC, Active Directory, SAP, Salesforce, etc.). Provide technical leadership for custom workflows, rules, forms, reports, approval processes, provisioning, and role-based access control (RBAC) implementations. Conduct requirements workshops, assess IAM maturity, identify security gaps, and recommend SailPoint-based solutions to improve governance and compliance. Ensure SailPoint solutions comply with regulatory and security frameworks such as ISO 27001, SOX, GDPR, NIST, and industry-specific governance requirements. Support capacity planning, scalability, high availability, disaster recovery, and performance optimization of SailPoint platforms. Provide governance and technical oversight throughout project delivery, including design reviews, code reviews, solution assurance, and production readiness assessments. Mentor developers, engineers, and IAM analysts while acting as the technical escalation point for complex SailPoint issues and enhancements. Collaborate with security, infrastructure, cloud, audit, and business stakeholders to develop IAM roadmaps and support strategic identity transformation initiatives. Desired Skills and Experience level: 10 - 12 years' experience primarily around IAM background and strong Sailpoint experience covering below. SailPoint IdentityIQ and/or SailPoint Identity Security Cloud (ISC) IAM, IGA, JML, RBAC, ABAC REST, SOAP, SCIM APIs Active Directory, Azure AD/Entra ID, LDAP Java, BeanShell, PowerShell ServiceNow integration Cloud platforms (Azure, AWS, GCP) CyberArk, Okta, Ping, ForgeRock (desirable) Security and compliance frameworks (ISO 27001, NIST, SOX, GDPR)
Aug 17, 2026
Contractor
Lead the architecture, design, and implementation of SailPoint IdentityIQ (IIQ) or SailPoint Identity Security Cloud (ISC) solutions across enterprise environments. Define and implement Identity Governance & Administration (IGA) capabilities including Joiner-Mover-Leaver (JML), access requests, certifications, segregation of duties (SoD), and policy management. Design end-to-end identity life cycle processes and integrate SailPoint with enterprise applications, directories, cloud platforms, HR systems, and ITSM tools such as ServiceNow. Develop target-state IAM architecture, security standards, design patterns, and implementation roadmaps aligned to business and compliance requirements. Lead application onboarding activities and design connector strategies using out-of-the-box and custom integrations (REST, SOAP, SCIM, JDBC, Active Directory, SAP, Salesforce, etc.). Provide technical leadership for custom workflows, rules, forms, reports, approval processes, provisioning, and role-based access control (RBAC) implementations. Conduct requirements workshops, assess IAM maturity, identify security gaps, and recommend SailPoint-based solutions to improve governance and compliance. Ensure SailPoint solutions comply with regulatory and security frameworks such as ISO 27001, SOX, GDPR, NIST, and industry-specific governance requirements. Support capacity planning, scalability, high availability, disaster recovery, and performance optimization of SailPoint platforms. Provide governance and technical oversight throughout project delivery, including design reviews, code reviews, solution assurance, and production readiness assessments. Mentor developers, engineers, and IAM analysts while acting as the technical escalation point for complex SailPoint issues and enhancements. Collaborate with security, infrastructure, cloud, audit, and business stakeholders to develop IAM roadmaps and support strategic identity transformation initiatives. Desired Skills and Experience level: 10 - 12 years' experience primarily around IAM background and strong Sailpoint experience covering below. SailPoint IdentityIQ and/or SailPoint Identity Security Cloud (ISC) IAM, IGA, JML, RBAC, ABAC REST, SOAP, SCIM APIs Active Directory, Azure AD/Entra ID, LDAP Java, BeanShell, PowerShell ServiceNow integration Cloud platforms (Azure, AWS, GCP) CyberArk, Okta, Ping, ForgeRock (desirable) Security and compliance frameworks (ISO 27001, NIST, SOX, GDPR)
RevOps Systems Lead (Salesforce) Location: Gerrards Cross - 2-3 days per week & Remote Salary: 80-90k + Bonus Type: Permanent No Sponsorship Available Purpose: The RevOps Systems Lead owns our Salesforce platform, the operational backbone of our commercial business, together with the connected tools around it, including Clari, SalesLoft and Highspot. Salesforce is the core of the role. This is hands-on: you will run the platform day to day, deliver the changes our Sales, Customer Success, Order Management and Support teams rely on, and keep the data clean and trusted. You will line-manage a small team, set the practical roadmap for the platform, and work directly with commercial leaders to turn how they sell, renew and serve customers into clean Salesforce processes. You will also manage our Salesforce implementation partner for any specialist or net-new build, so we buy that skill on demand rather than carry it in-house. You will be accountable for platform stability, user adoption, data integrity and reducing the volume of avoidable support tickets through better design. Key Responsibilities: Platform Ownership & Roadmap Own and maintain a practical roadmap of Salesforce changes and improvements, prioritised by commercial value and effort. Translate how the business sells, renews and serves customers into clean Salesforce processes - lead routing, opportunity and renewal stages, attribution, and approvals. Hands-on build and configuration: fields, page layouts, flows, validation rules, permission sets, reports and dashboards. Reduce avoidable ticket volume by fixing root causes - through better permissions, layouts, validation and self-service - not just resolving requests one by one. Own the connected tools in the commercial stack - HubSpot, Clari and SalesLoft - and keep the integrations and field mappings working. Own Salesforce CPQ post go-live (July 2026) - pricing, product bundles, discount and approval rules - working with the implementation partner through the launch and into business-as-usual. Team Leadership & Development Line-manage and develop a small Salesforce team (administrator and support analyst), setting clear priorities and standards. Manage our Salesforce implementation partner for any specialist or net-new build (for example automation, integrations or Agentforce), so we buy that skill on demand. Document how the platform's key processes work so knowledge is shared across the team, not held by one person. Conduct regular check-ins and reviews, supporting the team's certifications and development. Manage the team workload and the partner budget, and flag resourcing needs. Platform Optimisation Keep the platform stable, secure and performing well across Sales Cloud and Service Cloud. Manage Salesforce releases and connected-tool updates to minimise disruption. Implement governance controls for data management, access management and compliance. Monitor key platform metrics including system health, user adoption, data quality and system performance. Lead investigations into critical issues and drive remediation plans. Stakeholder Management Serve as the primary point of contact for all Salesforce matters across the organisation. Partner with business leaders to understand requirements and translate them into Salesforce solutions. Communicate platform updates, improvements and changes to stakeholders. Provide executive reporting on platform health, user adoption and ROI. Manage user adoption programmes, including training and change management initiatives. Essential Skills Salesforce Certified Administrator, ideally Advanced Administrator. Platform App Builder is a plus. 5+ years hands-on Salesforce administration, including Sales Cloud and Service Cloud. Strong commercial understanding of how a B2B sales organisation works - pipeline, opportunities, renewals, forecasting and attribution - and the ability to turn that into clean Salesforce processes. This is the most important requirement. Expert in declarative configuration: flows, validation rules, permission sets, page layouts, record types, reports and dashboards. Experience integrating Salesforce with connected commercial tools such as HubSpot, Clari or SalesLoft, including field mapping and data flow. Working knowledge of Salesforce CPQ - able to own and administer pricing, bundles and approval rules, and manage a partner's build. We are going live with CPQ in July 2026, so comfort supporting it from day one is important. Sound data management - imports, mass updates, deduplication and keeping data clean and trusted. Experience managing or working alongside a Salesforce implementation partner to scope and deliver build work. A track record of reducing support demand through better design, governance and self-service. Clear communicator who can work with commercial teams and explain technical things simply. Desirable Skills Awareness of newer Salesforce capabilities such as Agentforce and AI features - enough to scope and brief a partner, not to build from scratch. Experience in a SaaS or technology business. Familiarity with AppExchange tools and how to evaluate them. Knowledge of Jira and how it connects to Salesforce. Experience building reports and dashboards in a BI tool (Tableau, Power BI or similar). People-management experience, even of a small team. Competencies Commercially minded, and able to turn how the business works into clean Salesforce processes. Strong leader who can inspire and motivate a team to achieve excellence. Excellent communicator who can explain complex technical concepts to non-technical audiences. Problem-solver with a proactive approach to identifying and addressing issues. Change management capability to lead organisational transitions and drive adoption. Financial acumen to develop budgets and demonstrate ROI. Vendor and stakeholder management skills. Demonstrated ability to work collaboratively across departments and influence senior leadership. Detail-oriented with strong project management skills. Commitment to continuous learning and professional development.
Aug 15, 2026
Full time
RevOps Systems Lead (Salesforce) Location: Gerrards Cross - 2-3 days per week & Remote Salary: 80-90k + Bonus Type: Permanent No Sponsorship Available Purpose: The RevOps Systems Lead owns our Salesforce platform, the operational backbone of our commercial business, together with the connected tools around it, including Clari, SalesLoft and Highspot. Salesforce is the core of the role. This is hands-on: you will run the platform day to day, deliver the changes our Sales, Customer Success, Order Management and Support teams rely on, and keep the data clean and trusted. You will line-manage a small team, set the practical roadmap for the platform, and work directly with commercial leaders to turn how they sell, renew and serve customers into clean Salesforce processes. You will also manage our Salesforce implementation partner for any specialist or net-new build, so we buy that skill on demand rather than carry it in-house. You will be accountable for platform stability, user adoption, data integrity and reducing the volume of avoidable support tickets through better design. Key Responsibilities: Platform Ownership & Roadmap Own and maintain a practical roadmap of Salesforce changes and improvements, prioritised by commercial value and effort. Translate how the business sells, renews and serves customers into clean Salesforce processes - lead routing, opportunity and renewal stages, attribution, and approvals. Hands-on build and configuration: fields, page layouts, flows, validation rules, permission sets, reports and dashboards. Reduce avoidable ticket volume by fixing root causes - through better permissions, layouts, validation and self-service - not just resolving requests one by one. Own the connected tools in the commercial stack - HubSpot, Clari and SalesLoft - and keep the integrations and field mappings working. Own Salesforce CPQ post go-live (July 2026) - pricing, product bundles, discount and approval rules - working with the implementation partner through the launch and into business-as-usual. Team Leadership & Development Line-manage and develop a small Salesforce team (administrator and support analyst), setting clear priorities and standards. Manage our Salesforce implementation partner for any specialist or net-new build (for example automation, integrations or Agentforce), so we buy that skill on demand. Document how the platform's key processes work so knowledge is shared across the team, not held by one person. Conduct regular check-ins and reviews, supporting the team's certifications and development. Manage the team workload and the partner budget, and flag resourcing needs. Platform Optimisation Keep the platform stable, secure and performing well across Sales Cloud and Service Cloud. Manage Salesforce releases and connected-tool updates to minimise disruption. Implement governance controls for data management, access management and compliance. Monitor key platform metrics including system health, user adoption, data quality and system performance. Lead investigations into critical issues and drive remediation plans. Stakeholder Management Serve as the primary point of contact for all Salesforce matters across the organisation. Partner with business leaders to understand requirements and translate them into Salesforce solutions. Communicate platform updates, improvements and changes to stakeholders. Provide executive reporting on platform health, user adoption and ROI. Manage user adoption programmes, including training and change management initiatives. Essential Skills Salesforce Certified Administrator, ideally Advanced Administrator. Platform App Builder is a plus. 5+ years hands-on Salesforce administration, including Sales Cloud and Service Cloud. Strong commercial understanding of how a B2B sales organisation works - pipeline, opportunities, renewals, forecasting and attribution - and the ability to turn that into clean Salesforce processes. This is the most important requirement. Expert in declarative configuration: flows, validation rules, permission sets, page layouts, record types, reports and dashboards. Experience integrating Salesforce with connected commercial tools such as HubSpot, Clari or SalesLoft, including field mapping and data flow. Working knowledge of Salesforce CPQ - able to own and administer pricing, bundles and approval rules, and manage a partner's build. We are going live with CPQ in July 2026, so comfort supporting it from day one is important. Sound data management - imports, mass updates, deduplication and keeping data clean and trusted. Experience managing or working alongside a Salesforce implementation partner to scope and deliver build work. A track record of reducing support demand through better design, governance and self-service. Clear communicator who can work with commercial teams and explain technical things simply. Desirable Skills Awareness of newer Salesforce capabilities such as Agentforce and AI features - enough to scope and brief a partner, not to build from scratch. Experience in a SaaS or technology business. Familiarity with AppExchange tools and how to evaluate them. Knowledge of Jira and how it connects to Salesforce. Experience building reports and dashboards in a BI tool (Tableau, Power BI or similar). People-management experience, even of a small team. Competencies Commercially minded, and able to turn how the business works into clean Salesforce processes. Strong leader who can inspire and motivate a team to achieve excellence. Excellent communicator who can explain complex technical concepts to non-technical audiences. Problem-solver with a proactive approach to identifying and addressing issues. Change management capability to lead organisational transitions and drive adoption. Financial acumen to develop budgets and demonstrate ROI. Vendor and stakeholder management skills. Demonstrated ability to work collaboratively across departments and influence senior leadership. Detail-oriented with strong project management skills. Commitment to continuous learning and professional development.
The purpose of the role is to provide systems-focused Business Analyst skills and resources. The role will be part of the systems team and will be split over short-term tactical analysis and definition but also be critical to the ongoing continual systems improvements at a strategic level. The role will be heavily involved with the future phases of an internal transformation project click apply for full job details
Oct 08, 2025
Full time
The purpose of the role is to provide systems-focused Business Analyst skills and resources. The role will be part of the systems team and will be split over short-term tactical analysis and definition but also be critical to the ongoing continual systems improvements at a strategic level. The role will be heavily involved with the future phases of an internal transformation project click apply for full job details
Amass Technology's client is looking for an Salesforce Application Support Analyst who has previously worked in asset finance. This opportunity is a hybrid contract (2 days per week in office) role to start ASAP. See details below: As an Application Specialist, you'll act as the bridge between business teams and IT experts troubleshooting issues, analysing system behaviour, and helping drive enhancements to improve performance and usability. Key Responsibilities Provide technical support and expertise to a number of internal applications, with a focus on Salesforce Ensure business applications meet operational requirements and deliver optimal functionality. Configure, maintain, and support applications to enhance business processes and user experience. Perform in-depth analysis and resolution of incidents, anomalies, and support requests raised by key users. Provide technical support and troubleshooting for Salesforce CRM related issues. Required Qualifications & Experience Hands-on experience in application support with a strong focus on Salesforce Good experience supporting API's. Previous experience working in international and multicultural environments with remote teams. Strong analytical and problem-solving skills with a structured approach to information management Understanding of web APIs and associated tools recommended: HTTP, XML, JSON, SOAP, REST, Postman, SOAP UI, monitoring tools (Kibana, Splunk) Experience with application management tools such as ServiceNow, JIRA, or similar. This is an excellent opportunity to work on a really interesting project If you have the right experience and are looking for a new role, please send in your CV.
Oct 08, 2025
Contractor
Amass Technology's client is looking for an Salesforce Application Support Analyst who has previously worked in asset finance. This opportunity is a hybrid contract (2 days per week in office) role to start ASAP. See details below: As an Application Specialist, you'll act as the bridge between business teams and IT experts troubleshooting issues, analysing system behaviour, and helping drive enhancements to improve performance and usability. Key Responsibilities Provide technical support and expertise to a number of internal applications, with a focus on Salesforce Ensure business applications meet operational requirements and deliver optimal functionality. Configure, maintain, and support applications to enhance business processes and user experience. Perform in-depth analysis and resolution of incidents, anomalies, and support requests raised by key users. Provide technical support and troubleshooting for Salesforce CRM related issues. Required Qualifications & Experience Hands-on experience in application support with a strong focus on Salesforce Good experience supporting API's. Previous experience working in international and multicultural environments with remote teams. Strong analytical and problem-solving skills with a structured approach to information management Understanding of web APIs and associated tools recommended: HTTP, XML, JSON, SOAP, REST, Postman, SOAP UI, monitoring tools (Kibana, Splunk) Experience with application management tools such as ServiceNow, JIRA, or similar. This is an excellent opportunity to work on a really interesting project If you have the right experience and are looking for a new role, please send in your CV.
Senior Business Analyst We re Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online. So, we re on a mission to provide just that. Lightning fast, reliable broadband that reaches the places other providers leave behind. Our mission relies on a team full of inspiring people, and we re looking for a Senior Business Analyst to drive transformation across the business. Could that be you? If transformation projects get you out of bed in the morning and effective stakeholder management puts a genuine smile on your face, then we would love to find out more about you. Here s why you ll love this role - Collaborate with stakeholders across departments to understand business objectives and translate them into clear, actionable plans. - Define and document business processes, ensuring they are robust, efficient, and aligned with strategic goals. - Act as the lead Senior Business Analyst representing the IT function on major projects and digital initiatives. - Play a key role in our transformation journey, particularly in the end to-end implementation of a Salesforce platform. -Analyse KPIs and data insights to identify areas for continuous improvement. - Support project delivery by gathering requirements and creating high quality documentation including user stories, functional specs, and acceptance criteria. - Bridge the gap between technical teams and business users translating the nontechnical into technical, and vice versa. Here s why you ll be great in this role - Proven experience as a Senior Business Analyst, particularly within IT focused teams. - Strong knowledge of the Salesforce ecosystem with hands on project experience. - Confident producing and executing system and user test plans. - Demonstrated leadership experience or managing small teams. - Skilled in process mapping and documentation. - Familiarity with AGILE methodologies and working in agile delivery environments. The benefits - Pension 5% employer / 5% employee contribution. - WPA Health Scheme Can claim back prescription, GP and optician charges, therapy allowance, private outpatient consultations, NHS parking claim back, EAP, 24/7 remote GP service, member discounts. - 25 days annual leave + bank holidays, your birthday, house move and wedding day off. - Option to buy up to 3 additional days annual leave - High Street Shopping Discount Scheme - Holidays, food and drink, insurance, sport, tech, high street, Ikea, M&S, cinema etc. - Free Parking on site. - Regular Lunch & Learns and company wide Elevenses meets to discuss company direction. - Social Events Summer and End of Year parties etc. - Thank Q Awards Monthly £50 winner, yearly £500 winner. and more. Note to agencies Quickline have an internal recruitment team. We will not accept unsolicited CVs from any source other than directly from a candidate via our Applicant Tracking System ( ATS ). Any unsolicited CVs sent to Quickline, via the Quickline careers email address, directly to Quickline employees or managers, will be considered Quickline property and Quickline are free to contact those prospective candidates directly with zero financial repercussions. For further information refer to our careers page. Please note: You must have the right to work in the UK in order to be successfully appointed to this role
Oct 07, 2025
Full time
Senior Business Analyst We re Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online. So, we re on a mission to provide just that. Lightning fast, reliable broadband that reaches the places other providers leave behind. Our mission relies on a team full of inspiring people, and we re looking for a Senior Business Analyst to drive transformation across the business. Could that be you? If transformation projects get you out of bed in the morning and effective stakeholder management puts a genuine smile on your face, then we would love to find out more about you. Here s why you ll love this role - Collaborate with stakeholders across departments to understand business objectives and translate them into clear, actionable plans. - Define and document business processes, ensuring they are robust, efficient, and aligned with strategic goals. - Act as the lead Senior Business Analyst representing the IT function on major projects and digital initiatives. - Play a key role in our transformation journey, particularly in the end to-end implementation of a Salesforce platform. -Analyse KPIs and data insights to identify areas for continuous improvement. - Support project delivery by gathering requirements and creating high quality documentation including user stories, functional specs, and acceptance criteria. - Bridge the gap between technical teams and business users translating the nontechnical into technical, and vice versa. Here s why you ll be great in this role - Proven experience as a Senior Business Analyst, particularly within IT focused teams. - Strong knowledge of the Salesforce ecosystem with hands on project experience. - Confident producing and executing system and user test plans. - Demonstrated leadership experience or managing small teams. - Skilled in process mapping and documentation. - Familiarity with AGILE methodologies and working in agile delivery environments. The benefits - Pension 5% employer / 5% employee contribution. - WPA Health Scheme Can claim back prescription, GP and optician charges, therapy allowance, private outpatient consultations, NHS parking claim back, EAP, 24/7 remote GP service, member discounts. - 25 days annual leave + bank holidays, your birthday, house move and wedding day off. - Option to buy up to 3 additional days annual leave - High Street Shopping Discount Scheme - Holidays, food and drink, insurance, sport, tech, high street, Ikea, M&S, cinema etc. - Free Parking on site. - Regular Lunch & Learns and company wide Elevenses meets to discuss company direction. - Social Events Summer and End of Year parties etc. - Thank Q Awards Monthly £50 winner, yearly £500 winner. and more. Note to agencies Quickline have an internal recruitment team. We will not accept unsolicited CVs from any source other than directly from a candidate via our Applicant Tracking System ( ATS ). Any unsolicited CVs sent to Quickline, via the Quickline careers email address, directly to Quickline employees or managers, will be considered Quickline property and Quickline are free to contact those prospective candidates directly with zero financial repercussions. For further information refer to our careers page. Please note: You must have the right to work in the UK in order to be successfully appointed to this role
This is a fantastic opportunity to gain hands-on experience across a wide range of financial processes in a fast-paced, global environment. As a Junior Finance Analyst, you will play a key role in supporting project profitability and ensuring financial accuracy across the business. You'll be involved in everything from project tracking and billing to month-end reporting and annual planning, working closely with internal teams and external partners. Key responsibilities: Register business opportunities and projects in Salesforce and SAP Maintain and update the Project Master Tracker (customer contact, billing, sales revenue, costs, expected profit) Process direct costs and verify expenses for client recharges Prepare and upload billing and invoices to customer systems (e.g. BQMS) Support project managers in managing AR overdue Create rolling plans for sales revenue and profit Monitor sales revenue and cost recognition in systems Assist with month-end financial closings, accruals, and labour cost allocations Produce financial reports showing variances between forecasts, annual plans, and actuals Support preparation of the annual financial plan Requirements: Bachelor's degree in Finance, Accounting, or a related field 3-5 years' experience in financial analysis or a similar role Strong analytical skills with excellent attention to detail Confident communicator with the ability to work with stakeholders at all levels Advanced Microsoft Excel skills (essential) Experience with ERP systems (SAP, Oracle, etc.) preferred Benefits: Competitive salary ( 30,000- 40,000 depending on experience) 25 days of annual leave Discretionary performance-based bonus (after probation) Defined Contribution Pension (up to 4% employee, up to 8.5% employer) Permanent Health Insurance & Group Life Assurance Flexible benefits allowance If you're a proactive and detail-driven finance professional looking for your next challenge, we'd love to hear from you.
Oct 06, 2025
Contractor
This is a fantastic opportunity to gain hands-on experience across a wide range of financial processes in a fast-paced, global environment. As a Junior Finance Analyst, you will play a key role in supporting project profitability and ensuring financial accuracy across the business. You'll be involved in everything from project tracking and billing to month-end reporting and annual planning, working closely with internal teams and external partners. Key responsibilities: Register business opportunities and projects in Salesforce and SAP Maintain and update the Project Master Tracker (customer contact, billing, sales revenue, costs, expected profit) Process direct costs and verify expenses for client recharges Prepare and upload billing and invoices to customer systems (e.g. BQMS) Support project managers in managing AR overdue Create rolling plans for sales revenue and profit Monitor sales revenue and cost recognition in systems Assist with month-end financial closings, accruals, and labour cost allocations Produce financial reports showing variances between forecasts, annual plans, and actuals Support preparation of the annual financial plan Requirements: Bachelor's degree in Finance, Accounting, or a related field 3-5 years' experience in financial analysis or a similar role Strong analytical skills with excellent attention to detail Confident communicator with the ability to work with stakeholders at all levels Advanced Microsoft Excel skills (essential) Experience with ERP systems (SAP, Oracle, etc.) preferred Benefits: Competitive salary ( 30,000- 40,000 depending on experience) 25 days of annual leave Discretionary performance-based bonus (after probation) Defined Contribution Pension (up to 4% employee, up to 8.5% employer) Permanent Health Insurance & Group Life Assurance Flexible benefits allowance If you're a proactive and detail-driven finance professional looking for your next challenge, we'd love to hear from you.
This role is with a leading global technology and solutions provider based in Weybridge. You'll lead a team of four Sales and Finance Analysts, drive project profitability, and influence key business decisions. It's a fantastic opportunity to join a dynamic, forward-thinking organisation where your insight will help shape future growth. Please note: This is a full-time, office-based role, with flexibility required for occasional project-based evening/weekend work. Once probation is successfully completed (3 months), you will have the option to work from home up to 2 days per week. Key Responsibilities: Lead and mentor a team of 4 analysts within the Marketing MSP finance function Evaluate and monitor project profitability and financial performance Analyze complex financial data to guide strategic planning Collaborate with internal departments to resolve sales-related issues Provide forecasting and profit simulation support for strategic initiatives Oversee accurate and timely billing, cost recognition, and accruals Monitor accounts receivable and payment collections Prepare detailed financial reports for sales, profit planning, and budgeting Support internal audits and ICFR control process reviews Manage customer and vendor contracts from a financial standpoint Required Education, Experience, and Skills: Bachelor's degree in Finance, Accounting, or a related field Minimum 5 years' experience in a financial analysis role Proven leadership and team management experience Strong commercial acumen and analytical skills Proficiency in Microsoft Excel and wider MS Office suite Experience with ERP systems (e.g. SAP, Salesforce) preferred Excellent communication and stakeholder engagement skills Benefits: 25 days annual leave Discretionary performance-based bonus Defined contribution pension (up to 4% employee / 8.5% employer) Permanent Health Insurance & Group Life Assurance 660 annual flexible benefits allowance (post-probation), which can be used for dental cover, health plans, holiday buy/sell, gym memberships, and more If you're interested in joining an international, forward-thinking company where your work will truly make an impact, apply today.
Oct 06, 2025
Full time
This role is with a leading global technology and solutions provider based in Weybridge. You'll lead a team of four Sales and Finance Analysts, drive project profitability, and influence key business decisions. It's a fantastic opportunity to join a dynamic, forward-thinking organisation where your insight will help shape future growth. Please note: This is a full-time, office-based role, with flexibility required for occasional project-based evening/weekend work. Once probation is successfully completed (3 months), you will have the option to work from home up to 2 days per week. Key Responsibilities: Lead and mentor a team of 4 analysts within the Marketing MSP finance function Evaluate and monitor project profitability and financial performance Analyze complex financial data to guide strategic planning Collaborate with internal departments to resolve sales-related issues Provide forecasting and profit simulation support for strategic initiatives Oversee accurate and timely billing, cost recognition, and accruals Monitor accounts receivable and payment collections Prepare detailed financial reports for sales, profit planning, and budgeting Support internal audits and ICFR control process reviews Manage customer and vendor contracts from a financial standpoint Required Education, Experience, and Skills: Bachelor's degree in Finance, Accounting, or a related field Minimum 5 years' experience in a financial analysis role Proven leadership and team management experience Strong commercial acumen and analytical skills Proficiency in Microsoft Excel and wider MS Office suite Experience with ERP systems (e.g. SAP, Salesforce) preferred Excellent communication and stakeholder engagement skills Benefits: 25 days annual leave Discretionary performance-based bonus Defined contribution pension (up to 4% employee / 8.5% employer) Permanent Health Insurance & Group Life Assurance 660 annual flexible benefits allowance (post-probation), which can be used for dental cover, health plans, holiday buy/sell, gym memberships, and more If you're interested in joining an international, forward-thinking company where your work will truly make an impact, apply today.
