Business Administrator

Reed are working with a marketing leading international software company that have offices based in Edinburgh. A new and exciting opportunity has arisen within Edinburgh for a Revenue Operations Analyst to join their business on a permanent basis.

We are looking for graduates with a strong administrative and analytical background that can pick up systems quickly.

Job Title: Revenue Operations AnalystLocation: Edinburgh (Hybrid - 2 days in Edinburgh office, 3 days remote)Contract: PermanentSalary: £30,000 per annum and £300 per month benefit allowance

Role OverviewThis role sits at the centre of subscription management, billing operations, and performance reporting across Sales, Customer Success, and leadership. You'll be the go-to person ensuring marketplace transactions, contracts, and revenue data are accurate, timely, and correctly reflected in the organisations systems.

Key Responsibilities

Marketplace & Subscription Management

• Monitor and process new, cancelled, and changed subscriptions
• Managing notifications
• Submit Closed Won deals
• Run monthly private offer disbursements
• Maintain and update payer account information quarterly, notifying CSMs of any discrepancies

Billing & Contract Administration

• Manage the consumption model billing cycle: update usage rates, run usage reports, and coordinate invoicing with Finance
• Upload contracts to SFDC and maintain accurate ARR figures
• Support creation and processing of MPPOs/CPPOs and general deal processing as needed
• Assist with Salesforce flow creation and adaptation to support evolving processes

Reporting & Analysis

• Produce recurring reporting cadences: trial reports (twice weekly), business growth reports (weekly and monthly), and MSP tracking updates for leadership
• Deliver quarterly analysis on churn, closed-lost opportunities, and disqualified MQLs
• Prepare quarterly Sales and CS compensation reporting
• Compile annual summaries across upsells, transferring revenue, renewals, new business
• Identify data gaps and recommend improvements to reporting accuracy, dashboards, and process automation

Qualifications & Skills

Required:

• 2-3 years of experience in Admin, Revenue Operations, Sales Operations, Business Analysis, or CS Operations
• University qualification
• Strong attention to detail and comfort managing recurring, deadline-driven operational tasks
• Strong analytical skills and experience working with data across multiple systems
• Excellent communication skills, with the ability to work cross-functionally and independently within a distributed/global team

This is a great opportunity to join an internationally recognised business and to learn and grown into the role in a really supportive environment!

Interested? Apply online today!