Administrator (Repairs & Maintenance)

Administrator (Repairs & Maintenance)London Bridge, Park Street (2 days in office, 3 days remote working) Up to £28,000

Hyde is looking for an Administrator (Repairs & Maintenance) to join our collaborative and values-driven team. This is a fantastic opportunity to grow your career in a supportive environment that champions employee wellbeing, continuous learning, and long-term development.As an Administrator (Repairs & Maintenance) at Hyde, you'll play a key role in helping customers receive high-quality repair services. Working as part of a busy and supportive team, you'll coordinate appointments, maintain accurate records and help keep repair projects moving smoothly from start to finish. You'll work closely with customers, contractors, surveyors and colleagues across the business to support the delivery of essential property maintenance services.

Key Duties

• Keep records, trackers and property files up to date.
• Arrange appointments for inspections, repairs and maintenance work with customers and contractors.
• Raise and update jobs on Hyde's systems, making sure information is accurate.
• Answer phone calls and emails, providing a helpful and professional service to customers and colleagues.
• Help ensure repairs are completed efficiently by keeping information up to date and coordinating communication between customers, contractors and colleagues.

Why Join Hyde?Hyde is part of the Hyde Group, one of the UK's leading housing providers, managing and owning around 120,000 homes nationwide. We're committed to building safe, sustainable communities where people can thrive. With a strong social purpose, long-term investment plans, and a focus on innovation, Hyde is a place where you can grow your career while making a real difference.As an Administrator (Repairs & Maintenance), we're seeking someone who can bring:

• Experience in an administrative or customer service role.
• Good organisational skills and the ability to manage a busy workload.
• Strong communication skills, both written and verbal.
• Confidence using a range of computer systems and Microsoft Office applications while maintaining accurate records.
• A proactive approach and the ability to work well with customers, contractors and colleagues.

The Benefits of Joining Hyde

• Excellent pension scheme
• Generous holiday allowance
• Life assurance
• Award-winning flexible benefits platform
• Support for learning and career development
• Hybrid working options available

Diversity, Inclusion & AccessibilityEquity, diversity and inclusion are central to life at Hyde. We're committed to creating a truly inclusive workplace where everyone feels respected, valued and able to be themselves. Our aim is to have a workforce that reflects the diversity of the customers and communities we serve, ensuring that different perspectives are represented in decision-making, service delivery, and the way we shape our organisation. By fostering an environment where all voices are heard and valued, we can better understand the needs of our communities and deliver services that are fair, accessible and impactful.As a Disability Confident Employer, we're committed to providing reasonable adjustments throughout the recruitment process and beyond.

We reserve the right to close this advert early if a suitable candidate is identified.