Job Description
Warranty & Claims Administrator
Location: Heathrow
Salary: £28,000 - £32,000+ DOE + Bonus
Hours: Monday to Friday
An exciting opportunity has arisen for an organised and detail-focused Warranty & Claims Administrator to join a busy and thriving automotive business.
This is a fantastic opportunity for someone with experience in warranty, claims, service administration or automotive aftersales/service. Candidates from an HGV background are preferred, although applications from Car and LCV backgrounds are also welcomed.
What's on Offer:
Salary from £28,000 to £32,000+, depending on experience
No regular Saturday working
30 days holiday including Bank Holidays
Additional holiday with length of service
Manufacturer training and career development
Pension scheme
EV Salary Sacrifice Scheme
Health and wellbeing support
Referral bonus scheme
The Role:
Your duties will include:
Processing manufacturer warranty claims accurately and efficiently
Managing repair and maintenance claims
Ensuring claims are submitted correctly and within required timescales
Handling rejected claims and managing resubmissions
Working across multiple software platforms
Liaising with internal teams across different locations
Maintaining accurate records and documentation
Working to individual and departmental KPIs
Supporting the wider claims administration team
What We're Looking For:
Automotive experience is essential
Previous experience with manufacturer warranty claims, R&M claims, invoicing or claims administration would be highly advantageous
HGV or Commercial Vehicle experience preferred, although Car and LCV backgrounds will also be considered
Experienced Service Advisors looking to move into claims processing and administration are encouraged to apply
Excellent administration and organisational skills
Strong attention to detail
Ability to work accurately in a fast-paced environment
Comfortable learning and using multiple computer systems
A proactive attitude and willingness to learn
Ability to work both independently and as part of a team
Contact Amy at Auto Skills UK quoting Reference: 54573 to find out more or apply today.
