Service Advisor

Our client, a successful and growing independent automotive specialist, is seeking an experienced Service Advisor to join its premium vehicle service department in Milton Keynes. This Service Advisor role offers a basic salary of up to £38,000, Monday to Friday working hours and no weekend work.

The successful Service Advisor will join a supportive management team within modern, purpose-built premises. The workshop is consistently busy and currently booking at least two weeks ahead, providing an excellent opportunity for long-term employment.

Benefits:

• Basic salary of up to £38,000, depending on experience
• Monday to Friday, 8:00am to 5:30pm
• No weekend working; the business is closed on Saturdays and Sundays
• Stable, long-term employment opportunity
• Modern, purpose-built premises
• Growing and increasingly busy service department
• Supportive management team
• Opportunity to join the business during an exciting period of growth

Duties:

• As a Service Advisor, welcome customers and manage service and repair enquiries
• Manage service bookings and coordinate workshop schedules
• Prepare job cards and process invoices accurately
• Liaise closely with Technicians and workshop management
• Keep customers updated on vehicle progress and any additional work required
• Ensure all workshop administration is completed efficiently
• Deliver consistently high standards of customer service
• This Service Advisor position requires effective communication with customers and the workshop team

Requirements:

• Previous experience as an experienced Service Advisor, Service Receptionist or in a similar automotive customer-facing role
• Good understanding of vehicle servicing and general workshop operations
• Experience working with premium vehicle brands would be advantageous
• Experience with invoicing, job cards and workshop administration
• Excellent customer service and communication skills
• Strong organisational skills, with the ability to manage multiple bookings and priorities
• Ability to work effectively alongside Technicians and workshop management
• Stable employment history and a genuine interest in securing a long-term position
• You'll be organised, customer-focused and technically aware

Contact Tom Thacker, Automotive Recruitment Specialist at Perfect Placement covering Milton Keynes and Buckinghamshire, today to discover more about this fantastic opportunity.

Perfect Placement are specialists in Automotive Recruitment. So if you are looking for a New Job in the Motor Trade, be sure to contact our team today.