Order Support Executive

Order Support Executive
Permanent Job
£25,000
Altrincham - free parking available
Fully Office based - no hybrid
8am to 4pm and 9am to 5pm - Monday to Friday - 35 hour working week

Are you passionate about delivering outstanding customer service and ensuring smooth operations?

We re seeking an Order Support Executive to join a forward-thinking team in Altrincham. This is a fantastic opportunity for someone who thrives in a fast-paced environment and enjoys working collaboratively to achieve outcomes. If you are process driven and have excellent attention to detail, then this could be the right role for you.

You ll play a vital role in supporting the business by upholding quality standards and ensuring an exceptional experience for all customers. You ll be responsible for processing sales orders, maintaining accuracy, and working closely with colleagues to meet customer requirements.

Key Responsibilities:

• Process sales orders efficiently, ensuring compliance with client specifications and company standards.
• Coordinate with internal teams to dispatch orders on time and maintain inventory accuracy.
• Monitor and report on order progress, highlighting any discrepancies and resolving issues proactively.
• Maintain accurate records and documentation, supporting continuous improvement.
• Contribute to a positive team environment, sharing ideas and supporting colleagues.

What We re Looking For:

• Strong attention to detail and commitment to quality.
• Ability to prioritise tasks and work to tight deadlines.
• Problem-solving mindset and willingness to learn.
• Previous experience in order fulfilment, logistics, or a similar environment is desirable but not essential.

Why Join This Company?

• Supportive and close-knit team
• A structured onboarding process to set you up for success
• Annual performance bonus (up to 10% of salary).
• 25 days holiday plus bank holidays, plus an extra day for your birthday.
• Simply Health cover.
• Nest Pension with matched contributions up to 3%.
• Life assurance (3x salary).
• Enhanced maternity and paternity pay.
• Regular staff incentives.

If you are seeking a new challenge and want to work for a company where you can really thrive then this could be the role for you. We are looking at cross transferable skills for this role, so doing the role previously is not essential but experience processing orders would be beneficial.

To find out more and see a full job spec then please contact Ruth today on (phone number removed) or email (url removed)

This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview.

Aspire Recruitment is committed to equality, diversity, and inclusion. We welcome applications from all suitably qualified individuals regardless of age, disability, gender identity or expression, marital status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.

Should you apply for this role, we will process your data as detailed in our Privacy Policy which can be found on our website and by applying for this opportunity I agree that Aspire Recruitment will keep me informed about potential employment opportunities regularly and that I can choose to opt out of receiving information at any time.