Summary of the role Just Like Us is the LGBT+ young people s charity and works with thousands of schools and young people across the UK through its programmes. This role is critical to the delivery of our mission and will support the Volunteering Programmes Manager to meet the needs of our community of 350+ volunteers so that we can reach even more LGBT+ young people across the UK. The role will be working across the Programmes Team, working on the Ambassador Programme and supporting the School Talks programme weekly. This role is an entry-level position and will provide the successful candidate with a strong foundation for a career in the voluntary sector. We are looking for someone who is eager to learn, with strong organisational and administrative skills, and good communication skills to join a friendly, driven Programmes Team. We are very keen to hear from underrepresented voices, particularly trans and non-binary, Black and/or PoC candidates. About Just Like Us Just Like Us is the LGBT+ young people s charity. Founded in 2016, we work with primary schools, secondary schools and sixth form colleges across the UK to improve the lives of LGBT+ young people. To do that, we run several programmes: Ambassador Programme: We support our ambassadors to use their voice, develop skills and find community. They also deliver our School Talks programme to schools across the UK. School Talks programme: We train and support our LGBT+ 18 to 25 year olds to speak in secondary schools about growing up LGBT+ and allyship. Pride Groups: We help secondary schools set up and run lunchtime or after school clubs for LGBT+ pupils and their allies to meet, learn and get support, creating a safe space in every setting. Resource Library: We provide free resources to thousands of schools, making LGBT+ inclusive education accessible to all. This includes free e-learning for teachers to increase their confidence in creating LGBT+ inclusive educational settings. School Diversity Week: We run the UK-wide celebration of LGBT+ equality in primary and secondary schools. We provide free educational resources to thousands of schools, making LGBT+ inclusive education accessible to all. Job Description This role reports directly to the Volunteering Programmes Manager. Programme delivery Support the Programmes Team to deliver our programmes Good regular communication and reporting to the Volunteering Programmes Manager Manage the administration of our Ambassador and School Talk programmes. Including the recruitment, training, opportunities and engagement of volunteers Deliver Ambassador volunteer training on the weekend, in-person at different locations across the UK and online Act as a first point of contact for ambassadors on our programmes, answering questions, sharing new resources and encouraging participation. This includes supporting ambassadors with their direct questions, managing the group chats on a daily basis and inboxes Support the School Talk programme, including organising bookings with schools, organising volunteers, supporting schools, supporting the whole delivery Represent the charity at conferences, events, prides and fairs Ensure volunteers to have a fulfilling and engaging experience when volunteering with Just Like Us, that they feel recognised and understand the impact of their contribution Work collaboratively across teams to manage logistics and ensure the smooth running of Just Like Us programmes throughout the academic year. Support with the creation and development of resources for volunteers Assist the monitoring and evaluation of volunteering programmes by distributing surveys, collecting case studies and providing analysis of data obtained to evidence our impact Support our marketing and communication initiatives, writing emails and monitoring open rates Assist with the maintenance of our online databases and systems for confidential data Support programme effectiveness by contributing to improving internal workflows and procedures Escalate any issues, monitor risks and ensure compliance with relevant regulations Cross-team working Collaborate with colleagues in our Communications, Development and Education to deliver our charitable purpose Diversity, Equity, and Inclusion (DEI) Initiatives: Champion diversity, equity, and inclusion initiatives within the charity, promoting a culture that embraces and celebrates individual differences and ensures the organisation's programmes and workplace practices are inclusive and reflect the diverse communities it serves. Safeguarding is a collective responsibility and all employees, volunteers, and stakeholders are expected to actively contribute to creating a safe and supportive environment for children, young people, staff, adults at risk and programme participants. The listed role responsibilities are not exhaustive and employees may be required to take on additional tasks related to other organisational needs as and when necessary. Person specification: experience, skills and attributes The applicant must: Be passionate about LGBT+ inclusion and be highly motivated to support us to grow Have excellent interpersonal skills and be a relationship builder with our volunteers who are LGBT+ young people across the UK aged 18-25 Have good written and verbal communication skills Have excellent organisational and administrative skills, with great attention to detail Have a willingness to learn and develop Be able to travel across the UK, working some evenings and weekends to deliver ambassador training and oversee skill workshops for our volunteers Be able to work effectively both independently, as part of a team and across the organisation Be highly computer literate, willing to learn and use our database Salesforce quickly and proficient in using email, Google Sheets and Google Docs (or equivalent) Be able to work very effectively under pressure and meet tight deadlines Desirable but not essential Experience of working with and/or managing volunteers Experience of working with LGBT+ young people The application deadline is 23:00 on Monday 20th April 2026. Interviews will be held on Thursday 7th May and Friday 8th May 2026. We look forward to receiving your application!
Mar 21, 2026
Full time
Summary of the role Just Like Us is the LGBT+ young people s charity and works with thousands of schools and young people across the UK through its programmes. This role is critical to the delivery of our mission and will support the Volunteering Programmes Manager to meet the needs of our community of 350+ volunteers so that we can reach even more LGBT+ young people across the UK. The role will be working across the Programmes Team, working on the Ambassador Programme and supporting the School Talks programme weekly. This role is an entry-level position and will provide the successful candidate with a strong foundation for a career in the voluntary sector. We are looking for someone who is eager to learn, with strong organisational and administrative skills, and good communication skills to join a friendly, driven Programmes Team. We are very keen to hear from underrepresented voices, particularly trans and non-binary, Black and/or PoC candidates. About Just Like Us Just Like Us is the LGBT+ young people s charity. Founded in 2016, we work with primary schools, secondary schools and sixth form colleges across the UK to improve the lives of LGBT+ young people. To do that, we run several programmes: Ambassador Programme: We support our ambassadors to use their voice, develop skills and find community. They also deliver our School Talks programme to schools across the UK. School Talks programme: We train and support our LGBT+ 18 to 25 year olds to speak in secondary schools about growing up LGBT+ and allyship. Pride Groups: We help secondary schools set up and run lunchtime or after school clubs for LGBT+ pupils and their allies to meet, learn and get support, creating a safe space in every setting. Resource Library: We provide free resources to thousands of schools, making LGBT+ inclusive education accessible to all. This includes free e-learning for teachers to increase their confidence in creating LGBT+ inclusive educational settings. School Diversity Week: We run the UK-wide celebration of LGBT+ equality in primary and secondary schools. We provide free educational resources to thousands of schools, making LGBT+ inclusive education accessible to all. Job Description This role reports directly to the Volunteering Programmes Manager. Programme delivery Support the Programmes Team to deliver our programmes Good regular communication and reporting to the Volunteering Programmes Manager Manage the administration of our Ambassador and School Talk programmes. Including the recruitment, training, opportunities and engagement of volunteers Deliver Ambassador volunteer training on the weekend, in-person at different locations across the UK and online Act as a first point of contact for ambassadors on our programmes, answering questions, sharing new resources and encouraging participation. This includes supporting ambassadors with their direct questions, managing the group chats on a daily basis and inboxes Support the School Talk programme, including organising bookings with schools, organising volunteers, supporting schools, supporting the whole delivery Represent the charity at conferences, events, prides and fairs Ensure volunteers to have a fulfilling and engaging experience when volunteering with Just Like Us, that they feel recognised and understand the impact of their contribution Work collaboratively across teams to manage logistics and ensure the smooth running of Just Like Us programmes throughout the academic year. Support with the creation and development of resources for volunteers Assist the monitoring and evaluation of volunteering programmes by distributing surveys, collecting case studies and providing analysis of data obtained to evidence our impact Support our marketing and communication initiatives, writing emails and monitoring open rates Assist with the maintenance of our online databases and systems for confidential data Support programme effectiveness by contributing to improving internal workflows and procedures Escalate any issues, monitor risks and ensure compliance with relevant regulations Cross-team working Collaborate with colleagues in our Communications, Development and Education to deliver our charitable purpose Diversity, Equity, and Inclusion (DEI) Initiatives: Champion diversity, equity, and inclusion initiatives within the charity, promoting a culture that embraces and celebrates individual differences and ensures the organisation's programmes and workplace practices are inclusive and reflect the diverse communities it serves. Safeguarding is a collective responsibility and all employees, volunteers, and stakeholders are expected to actively contribute to creating a safe and supportive environment for children, young people, staff, adults at risk and programme participants. The listed role responsibilities are not exhaustive and employees may be required to take on additional tasks related to other organisational needs as and when necessary. Person specification: experience, skills and attributes The applicant must: Be passionate about LGBT+ inclusion and be highly motivated to support us to grow Have excellent interpersonal skills and be a relationship builder with our volunteers who are LGBT+ young people across the UK aged 18-25 Have good written and verbal communication skills Have excellent organisational and administrative skills, with great attention to detail Have a willingness to learn and develop Be able to travel across the UK, working some evenings and weekends to deliver ambassador training and oversee skill workshops for our volunteers Be able to work effectively both independently, as part of a team and across the organisation Be highly computer literate, willing to learn and use our database Salesforce quickly and proficient in using email, Google Sheets and Google Docs (or equivalent) Be able to work very effectively under pressure and meet tight deadlines Desirable but not essential Experience of working with and/or managing volunteers Experience of working with LGBT+ young people The application deadline is 23:00 on Monday 20th April 2026. Interviews will be held on Thursday 7th May and Friday 8th May 2026. We look forward to receiving your application!
About the University and Innovate Surrey Ltd The University of Surrey is a global community of ideas and people, dedicated to life-changing education and research. We are ambitious and have a bold vision - shaping ourselves into one of the best universities in the world - which we are achieving through the talents and endeavour of every employee. Innovate Surrey Ltd (ISL) is a key part of the Research and Innovation (R&I) Directorate and is a subsidiary company of the University. ISL's mission is to support the delivery of the University's Vision 2041 by translating and commercialising university research into impactful technologies and commercial solutions that address key societal challenges. About the Innovation Support Officer role ISL is seeking a highly organised, proactive and adaptable Innovation Support Officer to join ISL. Reporting to the Senior Project Officer (Innovation) and the Managing Director of ISL , you will provide vital administrative, project, and financial support to the wider ISL team. You will work within the Innovation Support Office, which delivers key services across the Pro-Vice-Chancellor Research & Innovation (PVCRI) portfolio. This role would suit someone who thrives in a fast paced, collaborative environment and enjoys supporting innovation from behind the scenes. You will be confident managing a varied workload, able to work with minimal supervision, and comfortable juggling competing priorities while maintaining excellent attention to detail. Success in this role relies on the ability to work with minimal supervision while managing a diverse workload with competing deadlines. Key responsibilities include: Technology Transfer Support: Supporting various stages of the technology transfer lifecycle through data collation, analysis, and reporting. Financial Support: Processing orders, forecasting, and budget monitoring. Innovation Event Planning & Coordination: Planning and managing internal events and workshops, including guest coordination. Marketing & Communications: Crafting content for newsletters and social media and managing digital assets and websites. Information Management: Maintaining technology transfer pipeline databases and ISL KPI metric databases with high accuracy. Office Management: Managing the MD's diary, arranging travel, taking minutes, and handling general inquiries. About you The successful candidate will have relevant administrative, project or operational experience, ideally gained within a complex organisation such as a university, research environment or innovation led setting. Strong IT skills are essential, particularly in Microsoft Office, alongside experience of database management, reporting or financial administration. Excellent communication skills and a customer focused mindset are key, as you will work closely with academics, professional services colleagues and external partners. A natural problem solver, you will bring initiative, sound judgement and a flexible approach to supporting projects, people and processes that help translate research into real world impact. Above all, we are seeking someone who is motivated by continuous improvement, enjoys working collaboratively, and is keen to contribute to a mission driven team supporting game changing innovation. You will need: Planning Expertise: Good planning and organizing skills, with the flexibility to respond positively to unforeseen problems or changing requirements. Financial Oversight: Experience in processing orders, forecasting, and budget monitoring. Effective Communication: The ability to communicate confidently with people at all levels, ensuring a professional image of ISL is always maintained. Technical Accuracy: Proficient IT skills (MS Office) and experience with database entry, ensuring the accuracy of KPI metric databases. Qualifications: HNC, A level, NVQ 3, or equivalent with relevant experience, or broad vocational experience in similar roles. What we can offer In addition to salary, you will receive: Yearly incremental pay rises. Generous annual leave (25 days holiday, 7 university closure days, and 8 bank holidays). A generous pension and access to world-class leisure facilities on campus. Supportive family-friendly benefits, including an excellent on-site nursery. Click here to find out more about the benefits we offer to support you. How to apply To apply complete the online application form. You may also submit a full CV and cover letter explaining your suitability for the role in no more than two pages if you wish. You should include specific detail about how you meet the essential criteria stated in the person specification, including core competencies. Please note a CV submitted without the online application form will not be accepted. For an informal chat about the role, please contact Jim Shaikh, Managing Director The University of Surrey is committed to providing an inclusive environment that offers equal opportunities for all. We place great value on diversity and are seeking to increase the diversity within our community. Therefore, we particularly encourage applications from under-represented groups, such as people from Black, Asian and minority ethnic groups and people with disabilities. Further details Job Description
Mar 21, 2026
Full time
About the University and Innovate Surrey Ltd The University of Surrey is a global community of ideas and people, dedicated to life-changing education and research. We are ambitious and have a bold vision - shaping ourselves into one of the best universities in the world - which we are achieving through the talents and endeavour of every employee. Innovate Surrey Ltd (ISL) is a key part of the Research and Innovation (R&I) Directorate and is a subsidiary company of the University. ISL's mission is to support the delivery of the University's Vision 2041 by translating and commercialising university research into impactful technologies and commercial solutions that address key societal challenges. About the Innovation Support Officer role ISL is seeking a highly organised, proactive and adaptable Innovation Support Officer to join ISL. Reporting to the Senior Project Officer (Innovation) and the Managing Director of ISL , you will provide vital administrative, project, and financial support to the wider ISL team. You will work within the Innovation Support Office, which delivers key services across the Pro-Vice-Chancellor Research & Innovation (PVCRI) portfolio. This role would suit someone who thrives in a fast paced, collaborative environment and enjoys supporting innovation from behind the scenes. You will be confident managing a varied workload, able to work with minimal supervision, and comfortable juggling competing priorities while maintaining excellent attention to detail. Success in this role relies on the ability to work with minimal supervision while managing a diverse workload with competing deadlines. Key responsibilities include: Technology Transfer Support: Supporting various stages of the technology transfer lifecycle through data collation, analysis, and reporting. Financial Support: Processing orders, forecasting, and budget monitoring. Innovation Event Planning & Coordination: Planning and managing internal events and workshops, including guest coordination. Marketing & Communications: Crafting content for newsletters and social media and managing digital assets and websites. Information Management: Maintaining technology transfer pipeline databases and ISL KPI metric databases with high accuracy. Office Management: Managing the MD's diary, arranging travel, taking minutes, and handling general inquiries. About you The successful candidate will have relevant administrative, project or operational experience, ideally gained within a complex organisation such as a university, research environment or innovation led setting. Strong IT skills are essential, particularly in Microsoft Office, alongside experience of database management, reporting or financial administration. Excellent communication skills and a customer focused mindset are key, as you will work closely with academics, professional services colleagues and external partners. A natural problem solver, you will bring initiative, sound judgement and a flexible approach to supporting projects, people and processes that help translate research into real world impact. Above all, we are seeking someone who is motivated by continuous improvement, enjoys working collaboratively, and is keen to contribute to a mission driven team supporting game changing innovation. You will need: Planning Expertise: Good planning and organizing skills, with the flexibility to respond positively to unforeseen problems or changing requirements. Financial Oversight: Experience in processing orders, forecasting, and budget monitoring. Effective Communication: The ability to communicate confidently with people at all levels, ensuring a professional image of ISL is always maintained. Technical Accuracy: Proficient IT skills (MS Office) and experience with database entry, ensuring the accuracy of KPI metric databases. Qualifications: HNC, A level, NVQ 3, or equivalent with relevant experience, or broad vocational experience in similar roles. What we can offer In addition to salary, you will receive: Yearly incremental pay rises. Generous annual leave (25 days holiday, 7 university closure days, and 8 bank holidays). A generous pension and access to world-class leisure facilities on campus. Supportive family-friendly benefits, including an excellent on-site nursery. Click here to find out more about the benefits we offer to support you. How to apply To apply complete the online application form. You may also submit a full CV and cover letter explaining your suitability for the role in no more than two pages if you wish. You should include specific detail about how you meet the essential criteria stated in the person specification, including core competencies. Please note a CV submitted without the online application form will not be accepted. For an informal chat about the role, please contact Jim Shaikh, Managing Director The University of Surrey is committed to providing an inclusive environment that offers equal opportunities for all. We place great value on diversity and are seeking to increase the diversity within our community. Therefore, we particularly encourage applications from under-represented groups, such as people from Black, Asian and minority ethnic groups and people with disabilities. Further details Job Description
Job Description Job Title - Director of Marketing, Communications and Audiences. Contract and Hours - Permanent, part time, minimum of 3 days and up to 4 days per week. 0.6 - 0.8 / 21.75 - 29 hours per week (full time 36.25 hours per week). To commence as soon as possible from June 2026 onwards. A typical working day is 9.15-5.30pm, including a lunch break (unpaid). We support flexible working and part-time arrangements where it is appropriate for the role. We promote hybrid working with three days per week worked at our office and gallery for full-time staff, and two days per week office and gallery working for part-time staff. Wednesday is a whole team office and gallery day when staff meetings take place. Salary - £65,000 to £70,000 gross per annum based on full-time working, equating to: £39,000 - £42,000 gross per annum based on part-time working 3 days per week, £52,000- £56,000 gross per annum based on part-time working 4 days per week. Location - Crafts Council Office and Gallery is based on the Pentonville Road in Islington, London, with some hybrid / home working. Reporting to - Executive Director. Managing - Senior Website & Digital Manager, Editor, Senior Salesforce Administrator and working collaboratively with Digital Marketing Officer. Working Closely With - Executive Team, Project Leads and external partners. About Us Crafts Council is the national charity for craft. We believe craft has the power to transform lives - enriching everyday experience, inspiring creativity, strengthening communities and expanding opportunity. We champion craft in all its forms: supporting makers and creative businesses, bringing craft education into schools, and shaping how the sector is represented nationally and internationally. As our audiences grow and our work evolves, we are looking for a strategic marketing and communications leader to help shape how we listen, learn and tell the story of craft today. About the Role The Director of Marketing, Communications & Audiences will lead our marketing, communications and audience development strategy. We are looking for an exceptional candidate who can help the organisation interpret insight, articulate a confident narrative and strengthen our public presence. Working closely with the Executive Director and senior leadership team, you will ensure that insight drawn from audiences, makers, members, programmes and partners informs: how we position craft nationally and internationally how we grow and engage our audiences how we strengthen our influence across the cultural and creative sectors You will lead a small but talented team and work across the organisation to build clarity, confidence and collaboration around our communications and audience strategies. At a pivotal moment for the organisation and the wider craft ecology, the Marketing, Communications & AudiencesDirector will ensure that insight drawn from audiences, makers, members, programmes, partners and data is actively interpreted and translated into clear narrative, confident positioning and effective engagement. Marketing and communications at Crafts Council are not only about promotion and growth. They are also key mechanisms through which the organisation listens, learns and shapes its influence. This is a strategic leadership role suited to someone who combines strong marketing expertise with curiosity, analytical thinking and an instinct for organisational narrative. Role Focus This role combines strategic marketing leadership, organisational insight and audience development. You will: Strengthen Crafts Council's brand, voice and public presence, ensuring that all activity is aligned with organisational EDI commitments Lead integrated marketing, communications and audience strategies Ensure insight from audiences, members and partners informs organisational thinking Build the organisation's ability to interpret and use insight effectively Support income growth across membership, fundraising, partnerships and commercial activity, including venue hire Core Responsibilities Organisational Insight & Sense-Making Act as a steward for organisational insight, ensuring that learning from across programmes, audiences, membership, CRM and partnerships is connected and interpreted. You will help establish a rhythm of reflection and analysis that enables the organisation to identify patterns, clarify priorities and strengthen strategic decision-making. Working closely with senior colleagues, you will translate insight into clear narrative, positioning and implications for action. Brand, Marketing & Communications Strategy Lead an integrated marketing and communications strategy that strengthens Crafts Council's brand and supports organisational priorities. You will ensure communications are clear, confident and distinctive, with a tone that reflects Crafts Council's values: pioneering, playful and open. You will oversee brand consistency across digital platforms, campaigns, publications, partnerships and media activity. Audience Growth Lead the development of audience strategies that deepen engagement with priority communities including makers, educators, members, young people and the wider public. You will shape audience journeys across digital platforms, membership programmes and organisational activity, ensuring approaches are inclusive, insight-driven and aligned with our Equality, Diversity and Inclusion commitments. You will track KPIs, monitor campaign performance and produce reports that evaluate activity against targets, and adjust strategies based on analysis. Team Leadership & Capability Provide leadership and direction for the Marketing, Communications & Audiences team. You will ensure alignment between content, digital, CRM and audience insight, while supporting colleagues to develop skills, confidence and collaboration across the organisation. Reputation, Profile & Advocacy Strengthen Crafts Council's national and international profile through clear messaging, confident storytelling and strategic partnerships. You will oversee PR activity and ensure the organisation's narrative is active, consistent and aligned with wider sector conversations. Build and maintain relationships with external partners, media and cultural collaborators to extend reach and grow new audiences. Support the development team to activate partnerships and collaborations that require marketing support. Performance, Insight & Resource Management Oversee budgets, performance frameworks and evaluation across marketing & communications. Collaborate with Director of Programmes to ensure reporting and evaluation meet needs of Crafts Council and major funder Arts Council England. You will ensure that data and insight guide decision-making and that resources are prioritised for maximum strategic impact. Working with senior colleagues, you will ensure marketing activity supports income-related targets on membership growth, fundraising, sponsorship and partnerships and commercial performance. Who We're Looking For We are looking for a strategic marketing and communications leader who combines creativity with analytical thinking and enjoys helping organisations make sense of complex information. You will bring the ability to connect insight, narrative and strategy, helping Crafts Council articulate its role clearly and confidently in a changing cultural landscape. You will likely have experience working within the cultural, creative or mission-led sectors and a strong interest in creativity and craft. You will be familiar with mixed income models and understand how marketing can drive the growth of mission-led income. You will bring: Significant experience leading marketing, communications or audience strategies Strong understanding of digital ecosystems, audience journeys and insight-led marketing Experience working with data, CRM systems and audience segmentation A track record of developing brand narrative and organisational positioning Experience working with media, PR or strategic partnerships Experience leading and supporting teams The ability to synthesise complex information and translate it into clear messages Strong collaborative instincts and the ability to work across organisational boundaries Values You will demonstrate alignment with Crafts Council's values: Pioneering - exploring new ideas and possibilities Open - welcoming diverse perspectives and voices Playful - embracing curiosity and creativity Active - making things happen Collaborative - working together to achieve more General Uphold a strong commitment to accessibility, equity and social justice Contribute to a positive culture of collaboration and continuous improvement Comply with all Crafts Council policies, including GDPR and safeguarding Promote the highest level of audience, visitor and stakeholder experience Undertake any duties reasonably required for the role How to Apply . click apply for full job details
Mar 20, 2026
Full time
Job Description Job Title - Director of Marketing, Communications and Audiences. Contract and Hours - Permanent, part time, minimum of 3 days and up to 4 days per week. 0.6 - 0.8 / 21.75 - 29 hours per week (full time 36.25 hours per week). To commence as soon as possible from June 2026 onwards. A typical working day is 9.15-5.30pm, including a lunch break (unpaid). We support flexible working and part-time arrangements where it is appropriate for the role. We promote hybrid working with three days per week worked at our office and gallery for full-time staff, and two days per week office and gallery working for part-time staff. Wednesday is a whole team office and gallery day when staff meetings take place. Salary - £65,000 to £70,000 gross per annum based on full-time working, equating to: £39,000 - £42,000 gross per annum based on part-time working 3 days per week, £52,000- £56,000 gross per annum based on part-time working 4 days per week. Location - Crafts Council Office and Gallery is based on the Pentonville Road in Islington, London, with some hybrid / home working. Reporting to - Executive Director. Managing - Senior Website & Digital Manager, Editor, Senior Salesforce Administrator and working collaboratively with Digital Marketing Officer. Working Closely With - Executive Team, Project Leads and external partners. About Us Crafts Council is the national charity for craft. We believe craft has the power to transform lives - enriching everyday experience, inspiring creativity, strengthening communities and expanding opportunity. We champion craft in all its forms: supporting makers and creative businesses, bringing craft education into schools, and shaping how the sector is represented nationally and internationally. As our audiences grow and our work evolves, we are looking for a strategic marketing and communications leader to help shape how we listen, learn and tell the story of craft today. About the Role The Director of Marketing, Communications & Audiences will lead our marketing, communications and audience development strategy. We are looking for an exceptional candidate who can help the organisation interpret insight, articulate a confident narrative and strengthen our public presence. Working closely with the Executive Director and senior leadership team, you will ensure that insight drawn from audiences, makers, members, programmes and partners informs: how we position craft nationally and internationally how we grow and engage our audiences how we strengthen our influence across the cultural and creative sectors You will lead a small but talented team and work across the organisation to build clarity, confidence and collaboration around our communications and audience strategies. At a pivotal moment for the organisation and the wider craft ecology, the Marketing, Communications & AudiencesDirector will ensure that insight drawn from audiences, makers, members, programmes, partners and data is actively interpreted and translated into clear narrative, confident positioning and effective engagement. Marketing and communications at Crafts Council are not only about promotion and growth. They are also key mechanisms through which the organisation listens, learns and shapes its influence. This is a strategic leadership role suited to someone who combines strong marketing expertise with curiosity, analytical thinking and an instinct for organisational narrative. Role Focus This role combines strategic marketing leadership, organisational insight and audience development. You will: Strengthen Crafts Council's brand, voice and public presence, ensuring that all activity is aligned with organisational EDI commitments Lead integrated marketing, communications and audience strategies Ensure insight from audiences, members and partners informs organisational thinking Build the organisation's ability to interpret and use insight effectively Support income growth across membership, fundraising, partnerships and commercial activity, including venue hire Core Responsibilities Organisational Insight & Sense-Making Act as a steward for organisational insight, ensuring that learning from across programmes, audiences, membership, CRM and partnerships is connected and interpreted. You will help establish a rhythm of reflection and analysis that enables the organisation to identify patterns, clarify priorities and strengthen strategic decision-making. Working closely with senior colleagues, you will translate insight into clear narrative, positioning and implications for action. Brand, Marketing & Communications Strategy Lead an integrated marketing and communications strategy that strengthens Crafts Council's brand and supports organisational priorities. You will ensure communications are clear, confident and distinctive, with a tone that reflects Crafts Council's values: pioneering, playful and open. You will oversee brand consistency across digital platforms, campaigns, publications, partnerships and media activity. Audience Growth Lead the development of audience strategies that deepen engagement with priority communities including makers, educators, members, young people and the wider public. You will shape audience journeys across digital platforms, membership programmes and organisational activity, ensuring approaches are inclusive, insight-driven and aligned with our Equality, Diversity and Inclusion commitments. You will track KPIs, monitor campaign performance and produce reports that evaluate activity against targets, and adjust strategies based on analysis. Team Leadership & Capability Provide leadership and direction for the Marketing, Communications & Audiences team. You will ensure alignment between content, digital, CRM and audience insight, while supporting colleagues to develop skills, confidence and collaboration across the organisation. Reputation, Profile & Advocacy Strengthen Crafts Council's national and international profile through clear messaging, confident storytelling and strategic partnerships. You will oversee PR activity and ensure the organisation's narrative is active, consistent and aligned with wider sector conversations. Build and maintain relationships with external partners, media and cultural collaborators to extend reach and grow new audiences. Support the development team to activate partnerships and collaborations that require marketing support. Performance, Insight & Resource Management Oversee budgets, performance frameworks and evaluation across marketing & communications. Collaborate with Director of Programmes to ensure reporting and evaluation meet needs of Crafts Council and major funder Arts Council England. You will ensure that data and insight guide decision-making and that resources are prioritised for maximum strategic impact. Working with senior colleagues, you will ensure marketing activity supports income-related targets on membership growth, fundraising, sponsorship and partnerships and commercial performance. Who We're Looking For We are looking for a strategic marketing and communications leader who combines creativity with analytical thinking and enjoys helping organisations make sense of complex information. You will bring the ability to connect insight, narrative and strategy, helping Crafts Council articulate its role clearly and confidently in a changing cultural landscape. You will likely have experience working within the cultural, creative or mission-led sectors and a strong interest in creativity and craft. You will be familiar with mixed income models and understand how marketing can drive the growth of mission-led income. You will bring: Significant experience leading marketing, communications or audience strategies Strong understanding of digital ecosystems, audience journeys and insight-led marketing Experience working with data, CRM systems and audience segmentation A track record of developing brand narrative and organisational positioning Experience working with media, PR or strategic partnerships Experience leading and supporting teams The ability to synthesise complex information and translate it into clear messages Strong collaborative instincts and the ability to work across organisational boundaries Values You will demonstrate alignment with Crafts Council's values: Pioneering - exploring new ideas and possibilities Open - welcoming diverse perspectives and voices Playful - embracing curiosity and creativity Active - making things happen Collaborative - working together to achieve more General Uphold a strong commitment to accessibility, equity and social justice Contribute to a positive culture of collaboration and continuous improvement Comply with all Crafts Council policies, including GDPR and safeguarding Promote the highest level of audience, visitor and stakeholder experience Undertake any duties reasonably required for the role How to Apply . click apply for full job details
Charity People is delighted to be partnering with Into Film to recruit for their next Marketing Officer. Into Film is the UK's leading charity for film in education and the community, providing screen industry careers information and advice, supporting young filmmakers, and bringing the power of moving image storytelling into classroom teaching. Marketing Officer Contract: Permanent position Salary: £28,400 per annum Location: Hybrid role with minimum one day per week based at the charity office in either London, Cardiff, Belfast, Edinburgh and Salford Hours: Full-time, 35 hours per week Closing date for applications: 9am on Friday 10th April Interviews: Interviews will be held remotely on Wednesday 22nd and Friday 24th of April Core responsibilities within your role will be to: Into Film email communications - management and scheduling of all email communications to Into Film database and external audiences, management of email communication's calendar, management of Email Service Provider (Salesforce Marketing Cloud), maintaining integrity of email contact list, and writing copy, building, segmenting and sending emails. Support the Marketing Manager with planning, copywriting and coordination of the marketing of Into Film campaigns across paid, organic and earned media. Take the lead on delivery and evaluation of specific marketing campaigns. CRM reporting, including setting up dashboards, creating effective reports and working closely with Product & Technology team to ensure CRM is being used to its full potential. Ongoing analysis of email reporting and performance to inform future marketing and communications strategies and plans. Ensure all emails are on brand; both look and feel and tone of voice. Ensure all email campaigns adhere to GDPR consent and data capture regulations. Work with colleagues in national teams (England, Scotland, Wales and Northern Ireland), and other departments to plan and execute regional email campaigns. Work with the Marketing Manager to implement, monitor and develop automated e-communications journeys to enhance both marketing and customer service experiences for the organisation's audiences. Manage any printed marketing materials such as leaflets, pull up banners, booklets to ensure they are on brand and produced in an environmentally friendly way. If you're passionate about inspiring and supporting young people to learn, and to realise their creative, cultural and career aspirations through film and the moving image, we'd love to hear from you. Key experience and skills we're looking for is as follows: Experience of managing email campaigns for a variety of audiences, including drafting content, Email Service Provider (ESP) management, A/B testing and performance analysis. A good understanding of email data (open rate, click through rate, click through open rate etc.) and how to analyse it in order to inform on-going activity. Experience of using a range of analytics tools to help monitor, optimise and evaluate campaign performance including Google Analytics, CRMs and ESPs. Experience of using Customer Relationship Management systems to segment audiences, create campaigns, target audiences and report on activity. Experience of working on marketing and communications campaigns across owned, paid and earned channels. Management of campaigns and implementing tracking, undertaking evaluation based on performance of KPIs. Experience of copywriting and producing content for a range of channels and audiences. We're particularly interested to receive applications from candidates who have the below, although this is not essential: A good understanding of the education market and how teachers can use film (and the arts more broadly) to meet their teaching and learning objectives. A love and knowledge of film. If you're interested in hearing more about this opportunity, please send your CV to Alice at Charity People in the first instance. Alice can be reached by using the Apply button. Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Mar 20, 2026
Full time
Charity People is delighted to be partnering with Into Film to recruit for their next Marketing Officer. Into Film is the UK's leading charity for film in education and the community, providing screen industry careers information and advice, supporting young filmmakers, and bringing the power of moving image storytelling into classroom teaching. Marketing Officer Contract: Permanent position Salary: £28,400 per annum Location: Hybrid role with minimum one day per week based at the charity office in either London, Cardiff, Belfast, Edinburgh and Salford Hours: Full-time, 35 hours per week Closing date for applications: 9am on Friday 10th April Interviews: Interviews will be held remotely on Wednesday 22nd and Friday 24th of April Core responsibilities within your role will be to: Into Film email communications - management and scheduling of all email communications to Into Film database and external audiences, management of email communication's calendar, management of Email Service Provider (Salesforce Marketing Cloud), maintaining integrity of email contact list, and writing copy, building, segmenting and sending emails. Support the Marketing Manager with planning, copywriting and coordination of the marketing of Into Film campaigns across paid, organic and earned media. Take the lead on delivery and evaluation of specific marketing campaigns. CRM reporting, including setting up dashboards, creating effective reports and working closely with Product & Technology team to ensure CRM is being used to its full potential. Ongoing analysis of email reporting and performance to inform future marketing and communications strategies and plans. Ensure all emails are on brand; both look and feel and tone of voice. Ensure all email campaigns adhere to GDPR consent and data capture regulations. Work with colleagues in national teams (England, Scotland, Wales and Northern Ireland), and other departments to plan and execute regional email campaigns. Work with the Marketing Manager to implement, monitor and develop automated e-communications journeys to enhance both marketing and customer service experiences for the organisation's audiences. Manage any printed marketing materials such as leaflets, pull up banners, booklets to ensure they are on brand and produced in an environmentally friendly way. If you're passionate about inspiring and supporting young people to learn, and to realise their creative, cultural and career aspirations through film and the moving image, we'd love to hear from you. Key experience and skills we're looking for is as follows: Experience of managing email campaigns for a variety of audiences, including drafting content, Email Service Provider (ESP) management, A/B testing and performance analysis. A good understanding of email data (open rate, click through rate, click through open rate etc.) and how to analyse it in order to inform on-going activity. Experience of using a range of analytics tools to help monitor, optimise and evaluate campaign performance including Google Analytics, CRMs and ESPs. Experience of using Customer Relationship Management systems to segment audiences, create campaigns, target audiences and report on activity. Experience of working on marketing and communications campaigns across owned, paid and earned channels. Management of campaigns and implementing tracking, undertaking evaluation based on performance of KPIs. Experience of copywriting and producing content for a range of channels and audiences. We're particularly interested to receive applications from candidates who have the below, although this is not essential: A good understanding of the education market and how teachers can use film (and the arts more broadly) to meet their teaching and learning objectives. A love and knowledge of film. If you're interested in hearing more about this opportunity, please send your CV to Alice at Charity People in the first instance. Alice can be reached by using the Apply button. Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Role OverviewThis role is key to maintaining and protecting Nest reputation with particular focus on investment. The Investment Communications Manager will be responsible for delivering clear, accurate, and high-quality content related to Nest's investment activities.This role ensures the timely publication of updates on investment performance and strategic developments, supporting transparency and stakeholder engagement. The role involves indirectly managing the investment comms officers, ensuring that the content aligns with business goals, and maintaining a consistent voice across all platforms.Additionally this role will be essential to ensure that Nest Invest and Nest Corporation are adhering to FCA member consumer duty regulations by ensuring what is published is accurate and clearThe communications function is responsible for: Protecting and establishing the reputation of Nest as a best-in-class manager of pension scheme assets, a centre of investment expertise and a leader on responsible investment Helping to raise awareness to savers whilst also supporting our product and marketing department with compelling content about the investment strategy Working with the product and business development teams to develop Nest's member, employer and connector strategies Ensuring the accuracy and high standard of all content related to Nest's investment activities Publishing regular updates on Nest's investment performance and developments to the investment strategy Ensuring all Nest staff have an appropriate level of understanding about the investment strategy The minimum criteria for this role are: : Strong understanding and experience in pensions, investment, or financial services (essential) Excellent writing and communication skills, with an attention to detail and the ability to simplify complex information for diverse audiences Experience contributing to and delivering against communication strategies, including multi-channel approaches Proven track record of delivering engaging content and managing multiple projects to tight deadlines - independently organising and prioritising work Strong stakeholder management skills; highly organised, proactive, and detail-oriented, with the ability to deliver through others Don't worry if you think you don't have all the key skills, it might be worth taking the few minutes to apply as we're good at spotting potential and offer a generous training budget. Please download a full job description to find a full scope, deliverables, experience and personal attributes required for this role. Flexible and agile working Everyone's personal situation is different.To make the most out of hybrid working, we've introduced different ways of working, which include (subject to role requirements): hybrid of office (Canary Wharf, London) and home working (there will be an expectation to attend the office, once - twice a week, or more, as required) reduce or vary working hours reduce or vary the days worked work compressed hours job share Click here to see the benefits we offer at Nest.For more information about our recruitment process click hereDirectorate/Department OverviewThe communications team sits within the Brand Team which is located in our Nest Experience (NX) directorate. The Nest Experience directorate is responsible for developing and evolving the propositions for our customers, for the service and experience that they enjoy and working with our delivery partners to ensure their data and assets are kept safe.This includes: Definition of our customer strategies Developing, maintaining and evolving our customer value propositions The brand and marketing of Nest to our customers The design of the service experience our customers enjoy across all channels Working with our partner to deliver a service that delights our customers and keeps their data and assets safe The communications function helps to promote Nest's brand, proposition and policy objectives to the customers through various channels. Organisational OverviewNest is an award-winning workplace pension scheme, the largest in the country.Set up by the government to give every worker in the UK somewhere to save, our first-class responsible investment practice and governance are the backbone of what we do, supported by all the functions you'd expect to find in a thriving business. We're committed to creating a workplace where you can be your authentic self and offer an inclusive and flexible working environment. Diversity, Equity and Inclusion Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of their age, disability, gender identity, marital status, national origin, pregnancy or caring responsibilities, race, religion/belief, sex, sexual orientation or socio economic background.We also recognise the importance of diversity of thought and other forms of neurocognitive variation.Nest is a Disability Confident Leader, which is the highest level of the Disability Confident Scheme. If you have a disability, please declare that you're applying through the scheme. We aim to offer an interview to those applicants who apply through the Disability Confident Scheme and best meet the minimum criteria. However, there may be some circumstances where this is not possible due to the volume of applications.Please note that this advert may close early if we receive a sufficient number of satisfactory applications. If you have any difficulty in sending your application or need the application pack in an alternative format, or you require any reasonable adjustments please contact: .
Mar 20, 2026
Full time
Role OverviewThis role is key to maintaining and protecting Nest reputation with particular focus on investment. The Investment Communications Manager will be responsible for delivering clear, accurate, and high-quality content related to Nest's investment activities.This role ensures the timely publication of updates on investment performance and strategic developments, supporting transparency and stakeholder engagement. The role involves indirectly managing the investment comms officers, ensuring that the content aligns with business goals, and maintaining a consistent voice across all platforms.Additionally this role will be essential to ensure that Nest Invest and Nest Corporation are adhering to FCA member consumer duty regulations by ensuring what is published is accurate and clearThe communications function is responsible for: Protecting and establishing the reputation of Nest as a best-in-class manager of pension scheme assets, a centre of investment expertise and a leader on responsible investment Helping to raise awareness to savers whilst also supporting our product and marketing department with compelling content about the investment strategy Working with the product and business development teams to develop Nest's member, employer and connector strategies Ensuring the accuracy and high standard of all content related to Nest's investment activities Publishing regular updates on Nest's investment performance and developments to the investment strategy Ensuring all Nest staff have an appropriate level of understanding about the investment strategy The minimum criteria for this role are: : Strong understanding and experience in pensions, investment, or financial services (essential) Excellent writing and communication skills, with an attention to detail and the ability to simplify complex information for diverse audiences Experience contributing to and delivering against communication strategies, including multi-channel approaches Proven track record of delivering engaging content and managing multiple projects to tight deadlines - independently organising and prioritising work Strong stakeholder management skills; highly organised, proactive, and detail-oriented, with the ability to deliver through others Don't worry if you think you don't have all the key skills, it might be worth taking the few minutes to apply as we're good at spotting potential and offer a generous training budget. Please download a full job description to find a full scope, deliverables, experience and personal attributes required for this role. Flexible and agile working Everyone's personal situation is different.To make the most out of hybrid working, we've introduced different ways of working, which include (subject to role requirements): hybrid of office (Canary Wharf, London) and home working (there will be an expectation to attend the office, once - twice a week, or more, as required) reduce or vary working hours reduce or vary the days worked work compressed hours job share Click here to see the benefits we offer at Nest.For more information about our recruitment process click hereDirectorate/Department OverviewThe communications team sits within the Brand Team which is located in our Nest Experience (NX) directorate. The Nest Experience directorate is responsible for developing and evolving the propositions for our customers, for the service and experience that they enjoy and working with our delivery partners to ensure their data and assets are kept safe.This includes: Definition of our customer strategies Developing, maintaining and evolving our customer value propositions The brand and marketing of Nest to our customers The design of the service experience our customers enjoy across all channels Working with our partner to deliver a service that delights our customers and keeps their data and assets safe The communications function helps to promote Nest's brand, proposition and policy objectives to the customers through various channels. Organisational OverviewNest is an award-winning workplace pension scheme, the largest in the country.Set up by the government to give every worker in the UK somewhere to save, our first-class responsible investment practice and governance are the backbone of what we do, supported by all the functions you'd expect to find in a thriving business. We're committed to creating a workplace where you can be your authentic self and offer an inclusive and flexible working environment. Diversity, Equity and Inclusion Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of their age, disability, gender identity, marital status, national origin, pregnancy or caring responsibilities, race, religion/belief, sex, sexual orientation or socio economic background.We also recognise the importance of diversity of thought and other forms of neurocognitive variation.Nest is a Disability Confident Leader, which is the highest level of the Disability Confident Scheme. If you have a disability, please declare that you're applying through the scheme. We aim to offer an interview to those applicants who apply through the Disability Confident Scheme and best meet the minimum criteria. However, there may be some circumstances where this is not possible due to the volume of applications.Please note that this advert may close early if we receive a sufficient number of satisfactory applications. If you have any difficulty in sending your application or need the application pack in an alternative format, or you require any reasonable adjustments please contact: .
Location : Brooklands Museum, Brooklands Road, Weybridge KT13 0QN Contract : Permanent - Full time Salary : £28,000 per annum Help tell the story of a place where people dared to drive fast, fly high and think differently At Brooklands Museum, history isn't just something we preserve - it's something we bring to life every day. From the roar of historic racing cars to the elegance of Concorde, Brooklands Museum in Weybridge, Surrey is a place of innovation, adventure and extraordinary stories. We're looking for a creative Content and Digital Officer who can capture those moments and share them with audiences around the world through engaging digital storytelling. If you love creating content, spotting great stories and turning experiences into compelling social media and digital campaigns, this could be the perfect role for you. Join our Team as a Content and Digital Officer at Brooklands Museum! Are you a creative digital storyteller who loves bringing places, people and history to life online? Brooklands Museum is looking for a Content and Digital Officer to help share the extraordinary stories of the birthplace of British motorsport and aviation with audiences across the UK and beyond. From capturing behind-the-scenes restoration work and iconic aircraft to creating engaging social media and digital campaigns, this role is at the heart of how we connect new audiences with Brooklands Museum. If you enjoy creating compelling content, spotting great stories and turning moments into engaging digital experiences, we'd love to hear from you. Location: Brooklands Museum, Weybridge, Surrey Hours: Permanent, full-time - 37.5 hours per week (Monday to Friday). Some evening, weekend and public holiday work is required to support events, with time off in lieu provided. Salary: £28,000 per annum Reports to: Head of PR, Marketing and Communications What You'll Do As part of the Marketing and Communications team, you'll play a key role in bringing the Brooklands story to life through creative digital content and storytelling across multiple platforms. Your responsibilities will include: Creating engaging digital content including photography, short-form video and written storytelling to promote Brooklands Museum's events, collections, experiences and people. Planning and producing social media content that captures the energy, heritage and unique atmosphere of Brooklands Museum, growing audiences and increasing engagement. Capturing behind-the-scenes moments across the Museum - from stories of our icons to restoration projects, historic aircraft to events, volunteers and learning programmes. Supporting the development and maintenance of the Museum's website, ensuring content is accurate, engaging and aligned with the Brooklands Museum brand. Writing website articles, blogs and digital stories that highlight Brooklands' history, innovations and exciting activities. Supporting the planning and delivery of engaging email communications including newsletters, event promotions and campaign updates. Working with teams across the Museum to uncover and share the stories that make Brooklands Museum unique. Supporting influencer collaborations and content creator visits that help expand Brooklands Museum's reach to new audiences. Monitoring and reporting on digital and social media performance, helping identify opportunities to grow reach and engagement. Attending key Museum events to capture live content and share the excitement across digital channels. Who You Are You're a creative and curious content creator who enjoys telling stories and connecting audiences with meaningful experiences. You will have: Experience creating engaging digital content for social media platforms. Strong copywriting skills and a natural ability to tell compelling stories. Experience managing or contributing to social media channels and digital campaigns. Confidence using digital tools such as content management systems, social media scheduling tools or email marketing platforms (desirable). Experience using creative tools such as Canva, Adobe Creative Suite or similar design platforms (desirable). A proactive and organised approach with the ability to manage multiple projects and deadlines. A collaborative mindset and the confidence to work with colleagues across the organisation. An interest in museums, heritage, aviation, motoring or STEM subjects (desirable). Why Join Us? Be part of a passionate team promoting one of the UK's most unique heritage destinations. Work in a creative and varied environment where history, innovation and storytelling meet. Develop your skills in digital storytelling, social media and content creation within a high-profile visitor attraction. Help share the stories of Brooklands - from pioneering racing drivers to supersonic aircraft - with audiences locally, nationally and internationally. If you're a creative Content and Digital Officer with a passion for storytelling, social media and digital engagement, we'd love to hear from you. REF-
Mar 20, 2026
Full time
Location : Brooklands Museum, Brooklands Road, Weybridge KT13 0QN Contract : Permanent - Full time Salary : £28,000 per annum Help tell the story of a place where people dared to drive fast, fly high and think differently At Brooklands Museum, history isn't just something we preserve - it's something we bring to life every day. From the roar of historic racing cars to the elegance of Concorde, Brooklands Museum in Weybridge, Surrey is a place of innovation, adventure and extraordinary stories. We're looking for a creative Content and Digital Officer who can capture those moments and share them with audiences around the world through engaging digital storytelling. If you love creating content, spotting great stories and turning experiences into compelling social media and digital campaigns, this could be the perfect role for you. Join our Team as a Content and Digital Officer at Brooklands Museum! Are you a creative digital storyteller who loves bringing places, people and history to life online? Brooklands Museum is looking for a Content and Digital Officer to help share the extraordinary stories of the birthplace of British motorsport and aviation with audiences across the UK and beyond. From capturing behind-the-scenes restoration work and iconic aircraft to creating engaging social media and digital campaigns, this role is at the heart of how we connect new audiences with Brooklands Museum. If you enjoy creating compelling content, spotting great stories and turning moments into engaging digital experiences, we'd love to hear from you. Location: Brooklands Museum, Weybridge, Surrey Hours: Permanent, full-time - 37.5 hours per week (Monday to Friday). Some evening, weekend and public holiday work is required to support events, with time off in lieu provided. Salary: £28,000 per annum Reports to: Head of PR, Marketing and Communications What You'll Do As part of the Marketing and Communications team, you'll play a key role in bringing the Brooklands story to life through creative digital content and storytelling across multiple platforms. Your responsibilities will include: Creating engaging digital content including photography, short-form video and written storytelling to promote Brooklands Museum's events, collections, experiences and people. Planning and producing social media content that captures the energy, heritage and unique atmosphere of Brooklands Museum, growing audiences and increasing engagement. Capturing behind-the-scenes moments across the Museum - from stories of our icons to restoration projects, historic aircraft to events, volunteers and learning programmes. Supporting the development and maintenance of the Museum's website, ensuring content is accurate, engaging and aligned with the Brooklands Museum brand. Writing website articles, blogs and digital stories that highlight Brooklands' history, innovations and exciting activities. Supporting the planning and delivery of engaging email communications including newsletters, event promotions and campaign updates. Working with teams across the Museum to uncover and share the stories that make Brooklands Museum unique. Supporting influencer collaborations and content creator visits that help expand Brooklands Museum's reach to new audiences. Monitoring and reporting on digital and social media performance, helping identify opportunities to grow reach and engagement. Attending key Museum events to capture live content and share the excitement across digital channels. Who You Are You're a creative and curious content creator who enjoys telling stories and connecting audiences with meaningful experiences. You will have: Experience creating engaging digital content for social media platforms. Strong copywriting skills and a natural ability to tell compelling stories. Experience managing or contributing to social media channels and digital campaigns. Confidence using digital tools such as content management systems, social media scheduling tools or email marketing platforms (desirable). Experience using creative tools such as Canva, Adobe Creative Suite or similar design platforms (desirable). A proactive and organised approach with the ability to manage multiple projects and deadlines. A collaborative mindset and the confidence to work with colleagues across the organisation. An interest in museums, heritage, aviation, motoring or STEM subjects (desirable). Why Join Us? Be part of a passionate team promoting one of the UK's most unique heritage destinations. Work in a creative and varied environment where history, innovation and storytelling meet. Develop your skills in digital storytelling, social media and content creation within a high-profile visitor attraction. Help share the stories of Brooklands - from pioneering racing drivers to supersonic aircraft - with audiences locally, nationally and internationally. If you're a creative Content and Digital Officer with a passion for storytelling, social media and digital engagement, we'd love to hear from you. REF-
Job Title: Student Recruitment Events Officer Location: Birmingham Salary: £31,236 - £34,610 per annum - SS4 Job type: Fixed Term for up to 12 months, Full time UCB is an equal opportunities employer. We are TEF rated Silver, with a Good Ofsted rating. The Role: It's an exciting time to join University College Birmingham. We are rapidly expanding our Higher Education and Further Education courses and as part of our growing UK Recruitment and Outreach team, you will play a key part on that journey. We are looking for an organised and proactive Student Recruitment Events Officer to join our Marketing and Admissions team on a maternity cover basis. In this role, you will help plan and deliver a range of recruitment events designed to engage prospective students and support the University's recruitment goals. These include open days, applicant days and other on-campus and online events across further education, undergraduate and postgraduate study. You will play a key role in ensuring our events run smoothly, from coordinating bookings and communications to supporting the delivery of events on the day. What you'll be doing: Planning and organising recruitment events such as open days, applicant days and transition events (both on campus and online) Managing event bookings and communications using the University's CRM system Coordinating event logistics including speakers, rooms, equipment and schedules Working with academic departments and internal teams to support successful events Booking and briefing Student Ambassadors to support events Supporting campus tours and presentations for prospective students Promoting events through marketing communications and ensuring event information is accurate Collecting feedback and reporting on event attendance and outcomes Attending and supporting the delivery of national recruitment events throughout the year What we're looking for: Experience organising events, projects or activities with multiple stakeholders Strong organisational skills and attention to detail Excellent communication and teamwork skills Confidence using systems to manage bookings, communications or data (CRM experience is desirable) Ability to manage multiple tasks and deliver events to a high standard A flexible approach, with the ability to work independently A proactive approach and interest in improving and enhancing events Benefits: Generous allocation of annual leave 29 days' paid leave per year 12 Bank Holidays & Concessionary Days Excellent Local Government Pension Scheme Employer Contributions - 20.9% Subsidised private healthcare provided by Aviva including a Digital GP Service. Employee Assistance Programme inclusive of counselling services, financial wellbeing support and bereavement support Annual health MOTs with our Registered Nurse Excellent staff development opportunities including professional qualification sponsorship A variety of salary sacrifice schemes including technology and cycle. Heavily-subsidised on-site car parking in central Birmingham Hybrid working opportunities Free on-site gym membership Extra Information: All applicants for employment at the University will be expected to demonstrate an understanding of the principles of Safeguarding and the PREVENT agenda in the context of further and higher education. Closing Date - Sunday 5th April 2026. Interview Date - Monday 20th April 2026. Please click APPLY to be redirected to our website to complete an application form. Candidates with previous job titles and experience of; Student Recruitment Officer, Student Recruitment and Outreach Officer, Student Engagement Officer, Outreach and Events Officer, Events and Recruitment Coordinator, Student Marketing and Events Officer, Admissions and Recruitment Officer, University Outreach Officer, Schools Liaison Officer, Student Recruitment Coordinator, Events Officer (Higher Education), Widening Participation Officer, Recruitment and Events Executive, Student Engagement and Events Coordinator, and Admissions Outreach Officer, will also be considered for this role.
Mar 20, 2026
Contractor
Job Title: Student Recruitment Events Officer Location: Birmingham Salary: £31,236 - £34,610 per annum - SS4 Job type: Fixed Term for up to 12 months, Full time UCB is an equal opportunities employer. We are TEF rated Silver, with a Good Ofsted rating. The Role: It's an exciting time to join University College Birmingham. We are rapidly expanding our Higher Education and Further Education courses and as part of our growing UK Recruitment and Outreach team, you will play a key part on that journey. We are looking for an organised and proactive Student Recruitment Events Officer to join our Marketing and Admissions team on a maternity cover basis. In this role, you will help plan and deliver a range of recruitment events designed to engage prospective students and support the University's recruitment goals. These include open days, applicant days and other on-campus and online events across further education, undergraduate and postgraduate study. You will play a key role in ensuring our events run smoothly, from coordinating bookings and communications to supporting the delivery of events on the day. What you'll be doing: Planning and organising recruitment events such as open days, applicant days and transition events (both on campus and online) Managing event bookings and communications using the University's CRM system Coordinating event logistics including speakers, rooms, equipment and schedules Working with academic departments and internal teams to support successful events Booking and briefing Student Ambassadors to support events Supporting campus tours and presentations for prospective students Promoting events through marketing communications and ensuring event information is accurate Collecting feedback and reporting on event attendance and outcomes Attending and supporting the delivery of national recruitment events throughout the year What we're looking for: Experience organising events, projects or activities with multiple stakeholders Strong organisational skills and attention to detail Excellent communication and teamwork skills Confidence using systems to manage bookings, communications or data (CRM experience is desirable) Ability to manage multiple tasks and deliver events to a high standard A flexible approach, with the ability to work independently A proactive approach and interest in improving and enhancing events Benefits: Generous allocation of annual leave 29 days' paid leave per year 12 Bank Holidays & Concessionary Days Excellent Local Government Pension Scheme Employer Contributions - 20.9% Subsidised private healthcare provided by Aviva including a Digital GP Service. Employee Assistance Programme inclusive of counselling services, financial wellbeing support and bereavement support Annual health MOTs with our Registered Nurse Excellent staff development opportunities including professional qualification sponsorship A variety of salary sacrifice schemes including technology and cycle. Heavily-subsidised on-site car parking in central Birmingham Hybrid working opportunities Free on-site gym membership Extra Information: All applicants for employment at the University will be expected to demonstrate an understanding of the principles of Safeguarding and the PREVENT agenda in the context of further and higher education. Closing Date - Sunday 5th April 2026. Interview Date - Monday 20th April 2026. Please click APPLY to be redirected to our website to complete an application form. Candidates with previous job titles and experience of; Student Recruitment Officer, Student Recruitment and Outreach Officer, Student Engagement Officer, Outreach and Events Officer, Events and Recruitment Coordinator, Student Marketing and Events Officer, Admissions and Recruitment Officer, University Outreach Officer, Schools Liaison Officer, Student Recruitment Coordinator, Events Officer (Higher Education), Widening Participation Officer, Recruitment and Events Executive, Student Engagement and Events Coordinator, and Admissions Outreach Officer, will also be considered for this role.
The purpose of this role is to strengthen the relationship between the University and its prospective students through the effective use of CRM and digital media Client Details Prestigious university in London Description 1. CRM & Data Management Use CRM systems to deliver targeted, timely communications. Support enquiry collection across events and digital channels. Manage data imports and ensure compliance with data protection policies. 2. Communications & Campaigns Support delivery of campaigns to engage prospective students. Build and manage CRM communications and automations. Create high-quality, on-brand email templates. Help develop communications for key audiences (students, parents, teachers). 3. Analysis & Reporting Monitor campaign effectiveness using CRM tools, Power BI, and Excel. Use data insights to improve processes and communications. Benchmark CRM performance against competitors. Support data analysis, reporting, and dataset management. Profile CRM systems: Experience with CRM/email marketing platforms (incl. Microsoft Dynamics). Data analysis: Handling large datasets using Excel/Power BI. Project management: Managing priorities to meet deadlines and targets. HTML: Writing/editing code for email communications. Higher Education: Experience working in HE. Job Offer 2 days a week in the office Central London location Day rate Reporting into the Senior CRM Officer
Mar 20, 2026
Seasonal
The purpose of this role is to strengthen the relationship between the University and its prospective students through the effective use of CRM and digital media Client Details Prestigious university in London Description 1. CRM & Data Management Use CRM systems to deliver targeted, timely communications. Support enquiry collection across events and digital channels. Manage data imports and ensure compliance with data protection policies. 2. Communications & Campaigns Support delivery of campaigns to engage prospective students. Build and manage CRM communications and automations. Create high-quality, on-brand email templates. Help develop communications for key audiences (students, parents, teachers). 3. Analysis & Reporting Monitor campaign effectiveness using CRM tools, Power BI, and Excel. Use data insights to improve processes and communications. Benchmark CRM performance against competitors. Support data analysis, reporting, and dataset management. Profile CRM systems: Experience with CRM/email marketing platforms (incl. Microsoft Dynamics). Data analysis: Handling large datasets using Excel/Power BI. Project management: Managing priorities to meet deadlines and targets. HTML: Writing/editing code for email communications. Higher Education: Experience working in HE. Job Offer 2 days a week in the office Central London location Day rate Reporting into the Senior CRM Officer
Adecco are pleased to be recruiting for a Communications Officer to work within the Thames Valley Police Force Location: Kidlington Contract Type: Temporary Hourly Rate: 20.91 per hour End Date: September 2026 Driving Required: Yes (force vehicle) Working Pattern: Full Time 37 hours per week, Mon - Thurs 9am - 5pm & Fri 9am - 4.30 pm Are you passionate about communication and eager to make a difference in public services? Join our dynamic team as a Communications Officer! This is an exciting opportunity to contribute to our mission and support our officers and staff in delivering exceptional service to our community. Overall Purpose of the Role: As a Communications Officer, you will create and deliver strategic communications advice, helping to promote our organisational aims and showcase the incredible work of our team. Your expertise will be essential in ensuring our messages resonate with both internal and external audiences. Key Responsibilities: Provide tactical communication advice to officers and staff in areas such as employee engagement, media relations, and consequence management. Execute daily communications activities that align with our operational goals and highlight the efforts of our members. Develop engaging content-including copy, video, and imagery-tailored for various audiences across multiple channels. Monitor and respond to media inquiries, ensuring accurate and timely communication through appropriate channels such as press statements and social media updates. Craft and deliver informative messages for diverse audiences, including our workforce, stakeholders, media, and the public. Foster effective working relationships with key stakeholders to enhance communication efforts within and outside the organisation. Contribute to the communications response during major incidents and crisis situations as needed. Undertake additional responsibilities as assigned by management in line with the role's nature and organisational needs. What You Bring to the Team: To thrive in this role, you should possess: A degree or professional qualification in communications, public relations, or media relations, or equivalent experience. Proven experience in providing tactical communications advice within a large public or private sector organisation. Strong skills in creating engaging content for various platforms and audiences. Excellent interpersonal skills to build and maintain relationships with stakeholders. Exceptional writing and proofreading abilities across multiple mediums. Strong analytical skills and an understanding of communication evaluation approaches. Proficiency in IT and digital channels for effective communication. Awareness of media law and its application in a police communications context (desirable). Why Join Us? Make a meaningful impact in public services! Work in a supportive and collaborative environment. Enhance your skills and grow your professional network. If you are enthusiastic about communication and ready to take on new challenges, we would love to hear from you! Apply today and be part of a team that values creativity and innovation in serving our community. How to Apply: To seize this opportunity, submit your application and let us know why you are the perfect fit for the role. Join us in making a difference-your future starts here! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Mar 20, 2026
Seasonal
Adecco are pleased to be recruiting for a Communications Officer to work within the Thames Valley Police Force Location: Kidlington Contract Type: Temporary Hourly Rate: 20.91 per hour End Date: September 2026 Driving Required: Yes (force vehicle) Working Pattern: Full Time 37 hours per week, Mon - Thurs 9am - 5pm & Fri 9am - 4.30 pm Are you passionate about communication and eager to make a difference in public services? Join our dynamic team as a Communications Officer! This is an exciting opportunity to contribute to our mission and support our officers and staff in delivering exceptional service to our community. Overall Purpose of the Role: As a Communications Officer, you will create and deliver strategic communications advice, helping to promote our organisational aims and showcase the incredible work of our team. Your expertise will be essential in ensuring our messages resonate with both internal and external audiences. Key Responsibilities: Provide tactical communication advice to officers and staff in areas such as employee engagement, media relations, and consequence management. Execute daily communications activities that align with our operational goals and highlight the efforts of our members. Develop engaging content-including copy, video, and imagery-tailored for various audiences across multiple channels. Monitor and respond to media inquiries, ensuring accurate and timely communication through appropriate channels such as press statements and social media updates. Craft and deliver informative messages for diverse audiences, including our workforce, stakeholders, media, and the public. Foster effective working relationships with key stakeholders to enhance communication efforts within and outside the organisation. Contribute to the communications response during major incidents and crisis situations as needed. Undertake additional responsibilities as assigned by management in line with the role's nature and organisational needs. What You Bring to the Team: To thrive in this role, you should possess: A degree or professional qualification in communications, public relations, or media relations, or equivalent experience. Proven experience in providing tactical communications advice within a large public or private sector organisation. Strong skills in creating engaging content for various platforms and audiences. Excellent interpersonal skills to build and maintain relationships with stakeholders. Exceptional writing and proofreading abilities across multiple mediums. Strong analytical skills and an understanding of communication evaluation approaches. Proficiency in IT and digital channels for effective communication. Awareness of media law and its application in a police communications context (desirable). Why Join Us? Make a meaningful impact in public services! Work in a supportive and collaborative environment. Enhance your skills and grow your professional network. If you are enthusiastic about communication and ready to take on new challenges, we would love to hear from you! Apply today and be part of a team that values creativity and innovation in serving our community. How to Apply: To seize this opportunity, submit your application and let us know why you are the perfect fit for the role. Join us in making a difference-your future starts here! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
About Vet Partners Vet Partners are a group of vet practices and businesses across the UK, working in true partnership to help keep pets healthy and happy. Their journey started in 2015 with three practices, the CEO and founder was a vet herself and collaborate with other experienced veterinary professionals, to create a caring group of veterinary practices and businesses with a welcoming, family feel, guided by people with extensive experience of practice life and pet care. This spans across, veterinary practices and veterinary business such as nursing schools, laboratories and pet crematoriums. Today they are proud to have developed a supportive group of over 850 sites across the UK, Italy, France, Spain, Germany, Switzerland, Holland, Portugal and Ireland with 12000 employees globally. Sharing a commitment to treating every animal like one of their own, whilst offering their own individual set of services to meet the needs of the local communities they serve. In the UK, Vet Partners presence is based in York where their veterinary teams receive centralised support in all areas, from finance to IT and marketing, as well as fantastic benefits, training and investment, meaning they can focus on what really matters: delivering outstanding care to your pets. Due to continued growth and the requirement to develop new markets, Elevation Recruitment are partnering with Vet Partners to recruit a Group Brand Director. This is a key role for the business at a global and group level. Role: Group Brand Director Reporting to: Chief Marketing Officer Location: York based, with hybrid working The Role: As Group Brand Director, you will hold end-to-end ownership of the group's brand across the UK and Europe, setting the long-term brand vision, strategy, and execution for the organisation. You will lead a significant brand transformation, evolving the business from a historically B2B-focused organisation to a trusted, emotionally resonant parent and endorser brand that engages both B2B and B2C audiences. Operating at Group level, you will ensure the brand drives growth, reputation, talent attraction, and long-term value, while empowering local markets to deliver culturally relevant execution. This role requires a seasoned brand leader with experience navigating complexity, scale, and multi-market environments. Responsibilities: Brand Strategy Define and own the group brand positioning and strategy across all audiences and European markets. Translate company culture, values, and strategic priorities into a clear, compelling, and differentiated brand narrative. Design the brand architecture, clearly articulating the relationship between the parent brand and local practice brands, and ensuring adoption across markets. Brand Evolution and growth Lead the evolution of the brand from B2B to B2C, establishing the group brand as a trusted endorser that creates emotional connection, awareness, and preference. Oversee the phased launch of the brand to B2C audiences, initially in the UK and subsequently across European markets. Ensure the brand plays a central role in supporting client recruitment, loyalty, and talent attraction, while strengthening overall company reputation. Brand Guardianship Establish and monitor key brand health KPIs (awareness, reputation, NPS, etc.) across markets, using insights to inform strategy. Maintain strong awareness of European market trends, competitor activity, digital and channel developments, and consumer behaviour shifts. Provide senior leadership and direction to country marketing and communications teams through dotted-line relationships. Partner closely with country leadership to navigate cultural nuance, market maturity, and regulatory complexity. Act as the champion for brand consistency and integrity across all internal and external communications. Brand Activation & Experience Set the plans for brand activation across all key touchpoints, including digital, social, in-practice experience, PR, and corporate communications. Own key group channels: corporate websites, group-level social media, and PR (including crisis communications). Partner with marketing teams to ensure consistent, high-quality execution of brand plans, tailored to local market needs. Lead external creative partners to bring the brand to life visually and emotionally, across all content and channels. Leadership & Collaboration Operate as a senior leader, partnering with the Senior Management Team including Country Leads, to embed the brand across the organisation. Influence at the highest levels, aligning stakeholders around a shared brand vision and direction. Build strong cross-functional collaboration and alignment across markets, functions, and leadership teams.
Mar 20, 2026
Full time
About Vet Partners Vet Partners are a group of vet practices and businesses across the UK, working in true partnership to help keep pets healthy and happy. Their journey started in 2015 with three practices, the CEO and founder was a vet herself and collaborate with other experienced veterinary professionals, to create a caring group of veterinary practices and businesses with a welcoming, family feel, guided by people with extensive experience of practice life and pet care. This spans across, veterinary practices and veterinary business such as nursing schools, laboratories and pet crematoriums. Today they are proud to have developed a supportive group of over 850 sites across the UK, Italy, France, Spain, Germany, Switzerland, Holland, Portugal and Ireland with 12000 employees globally. Sharing a commitment to treating every animal like one of their own, whilst offering their own individual set of services to meet the needs of the local communities they serve. In the UK, Vet Partners presence is based in York where their veterinary teams receive centralised support in all areas, from finance to IT and marketing, as well as fantastic benefits, training and investment, meaning they can focus on what really matters: delivering outstanding care to your pets. Due to continued growth and the requirement to develop new markets, Elevation Recruitment are partnering with Vet Partners to recruit a Group Brand Director. This is a key role for the business at a global and group level. Role: Group Brand Director Reporting to: Chief Marketing Officer Location: York based, with hybrid working The Role: As Group Brand Director, you will hold end-to-end ownership of the group's brand across the UK and Europe, setting the long-term brand vision, strategy, and execution for the organisation. You will lead a significant brand transformation, evolving the business from a historically B2B-focused organisation to a trusted, emotionally resonant parent and endorser brand that engages both B2B and B2C audiences. Operating at Group level, you will ensure the brand drives growth, reputation, talent attraction, and long-term value, while empowering local markets to deliver culturally relevant execution. This role requires a seasoned brand leader with experience navigating complexity, scale, and multi-market environments. Responsibilities: Brand Strategy Define and own the group brand positioning and strategy across all audiences and European markets. Translate company culture, values, and strategic priorities into a clear, compelling, and differentiated brand narrative. Design the brand architecture, clearly articulating the relationship between the parent brand and local practice brands, and ensuring adoption across markets. Brand Evolution and growth Lead the evolution of the brand from B2B to B2C, establishing the group brand as a trusted endorser that creates emotional connection, awareness, and preference. Oversee the phased launch of the brand to B2C audiences, initially in the UK and subsequently across European markets. Ensure the brand plays a central role in supporting client recruitment, loyalty, and talent attraction, while strengthening overall company reputation. Brand Guardianship Establish and monitor key brand health KPIs (awareness, reputation, NPS, etc.) across markets, using insights to inform strategy. Maintain strong awareness of European market trends, competitor activity, digital and channel developments, and consumer behaviour shifts. Provide senior leadership and direction to country marketing and communications teams through dotted-line relationships. Partner closely with country leadership to navigate cultural nuance, market maturity, and regulatory complexity. Act as the champion for brand consistency and integrity across all internal and external communications. Brand Activation & Experience Set the plans for brand activation across all key touchpoints, including digital, social, in-practice experience, PR, and corporate communications. Own key group channels: corporate websites, group-level social media, and PR (including crisis communications). Partner with marketing teams to ensure consistent, high-quality execution of brand plans, tailored to local market needs. Lead external creative partners to bring the brand to life visually and emotionally, across all content and channels. Leadership & Collaboration Operate as a senior leader, partnering with the Senior Management Team including Country Leads, to embed the brand across the organisation. Influence at the highest levels, aligning stakeholders around a shared brand vision and direction. Build strong cross-functional collaboration and alignment across markets, functions, and leadership teams.
Press Officer We are seeking a creative and proactive Press Officer to grow media coverage, build strong journalist relationships and raise the profile of a global environmental charity. Position: Press Officer Salary: £35,000 per annum Location: Remote within the UK Hours: Full time Contract: Permanent Closing Date: 5:00pm on Thursday 2nd April 2026. (We reserve the right to close the role early should a suitable applicant be found) About the Role This is a key communications role responsible for significantly increasing national and international media coverage. Working within the marketing and communications team, you will develop compelling stories, manage press enquiries and proactively place coverage across broadcast, print and digital media. Key responsibilities include: Developing media relationships with journalists, producers and broadcasters Identifying opportunities to generate high profile media coverage Writing press releases, comment pieces and media materials Monitoring the news agenda and responding to media opportunities Managing press enquiries and supporting spokespeople with interview preparation Monitoring media coverage and analysing performance against KPIs Supporting media training and ensuring consistent messaging across the organisation Protecting and enhancing organisational reputation through proactive media engagement About You You will be a confident communicator with a strong understanding of how media works and how to secure coverage that drives impact. You will bring: Strong experience writing press releases and media content Excellent storytelling and copywriting skills Experience building relationships with journalists and media outlets Ability to work under pressure and respond to media deadlines Strong organisational skills and attention to detail Confidence analysing media performance and reporting on results Interest in environmental or climate related issues About the Organisation This organisation works in partnership with Indigenous and local communities to protect rainforests and tackle the climate crisis. By supporting community led conservation and providing practical resources, they help protect vital ecosystems while strengthening resilience against environmental threats. Other roles you may have experience of could include; Media Officer, Communications Officer, PR Officer, Media Relations Officer, Communications Executive, Public Affairs Officer. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Mar 20, 2026
Full time
Press Officer We are seeking a creative and proactive Press Officer to grow media coverage, build strong journalist relationships and raise the profile of a global environmental charity. Position: Press Officer Salary: £35,000 per annum Location: Remote within the UK Hours: Full time Contract: Permanent Closing Date: 5:00pm on Thursday 2nd April 2026. (We reserve the right to close the role early should a suitable applicant be found) About the Role This is a key communications role responsible for significantly increasing national and international media coverage. Working within the marketing and communications team, you will develop compelling stories, manage press enquiries and proactively place coverage across broadcast, print and digital media. Key responsibilities include: Developing media relationships with journalists, producers and broadcasters Identifying opportunities to generate high profile media coverage Writing press releases, comment pieces and media materials Monitoring the news agenda and responding to media opportunities Managing press enquiries and supporting spokespeople with interview preparation Monitoring media coverage and analysing performance against KPIs Supporting media training and ensuring consistent messaging across the organisation Protecting and enhancing organisational reputation through proactive media engagement About You You will be a confident communicator with a strong understanding of how media works and how to secure coverage that drives impact. You will bring: Strong experience writing press releases and media content Excellent storytelling and copywriting skills Experience building relationships with journalists and media outlets Ability to work under pressure and respond to media deadlines Strong organisational skills and attention to detail Confidence analysing media performance and reporting on results Interest in environmental or climate related issues About the Organisation This organisation works in partnership with Indigenous and local communities to protect rainforests and tackle the climate crisis. By supporting community led conservation and providing practical resources, they help protect vital ecosystems while strengthening resilience against environmental threats. Other roles you may have experience of could include; Media Officer, Communications Officer, PR Officer, Media Relations Officer, Communications Executive, Public Affairs Officer. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Cross-Channel Marketing Officer We are looking for an enthusiastic and motivated individual to join the Communications team. This is an exciting opportunity to work with stroke survivors and their families to support them following a stroke. Position: CE393 Cross-Channel Marketing Officer Location: Homebased, UK. However occasional travel will be required as part of this role, this may include team meetings or other work-related meetings Hours: 35 hours per week Salary: Circa £30,000 (inner London weighting £3,950 per annum or outer London weighting £2,457.00 per annum may be applied in accordance to where you live) Contract: Permanent Benefits: 25 days annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available. Closing Date: 22 March 2026. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Interview Date: 30 March 2026 The Role Reporting to the Cross-Channel Marketing Manager, the Cross-Channel Marketing Officer will design and deliver digital communication strategies across email and SMS, helping to maximise supporter engagement, retention, loyalty and income. This role will play a vital part in building seamless supporter and customer journeys that strengthen relationships, enhance experiences, and deliver measurable results. Key responsibilities include: Plan, implement, and deliver targeted email and SMS campaigns and automated journeys to maximise income, steward events, provide beneficiary support, inspire actions, and increase retention. Creating, editing and optimising digital communications. Supporting colleagues by providing training, sharing best practice, and offering expert advice. Ensuring digital communications are aligned across all online and offline touchpoints. Monitoring and reporting on campaign performance using analytics tools, providing insights and recommendations for continuous optimisation. Staying up to date with digital marketing practices, sector trends and competitor activity, using insights to enhance campaign effectiveness. Working closely with the Cross-Channel Marketing Manager and key stakeholders to ensure consistent messaging and impactful content creation. Continuously testing and refining journeys, content and engagement strategies to improve supporter and customer experience and increase lifetime value. This role requires some travel for team away days. Candidates must be able to demonstrate how they can meet this requirement of the role. About You You will have experience of: Testing, optimisation, and automation to improve communications effectiveness. Using AI tools to enhance customer engagement, such as content generation, predictive analytics, or automation. Using an email platform. Desirable experience using Dot Digital. Using analytics tools and analysing data to inform decision-making. Evaluating the successes and providing recommendations of email, SMS and paid digital campaigns using Google Analytics and social media monitoring tools. Finding strength through support The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. It s only thanks to the generosity of supporters and donors that they can provide vital support. The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity. The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work. A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. You may also have experience in areas such as Communications, Direct Marketing, Digital Marketing, Marketing and Engagement, Communications and Engagement, Digital Engagement, Communications Officer, Direct Marketing Officer, Digital Marketing Officer, Marketing and Engagement Officer, Communications and Engagement Officer, Digital Engagement Officer. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
Mar 19, 2026
Full time
Cross-Channel Marketing Officer We are looking for an enthusiastic and motivated individual to join the Communications team. This is an exciting opportunity to work with stroke survivors and their families to support them following a stroke. Position: CE393 Cross-Channel Marketing Officer Location: Homebased, UK. However occasional travel will be required as part of this role, this may include team meetings or other work-related meetings Hours: 35 hours per week Salary: Circa £30,000 (inner London weighting £3,950 per annum or outer London weighting £2,457.00 per annum may be applied in accordance to where you live) Contract: Permanent Benefits: 25 days annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available. Closing Date: 22 March 2026. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Interview Date: 30 March 2026 The Role Reporting to the Cross-Channel Marketing Manager, the Cross-Channel Marketing Officer will design and deliver digital communication strategies across email and SMS, helping to maximise supporter engagement, retention, loyalty and income. This role will play a vital part in building seamless supporter and customer journeys that strengthen relationships, enhance experiences, and deliver measurable results. Key responsibilities include: Plan, implement, and deliver targeted email and SMS campaigns and automated journeys to maximise income, steward events, provide beneficiary support, inspire actions, and increase retention. Creating, editing and optimising digital communications. Supporting colleagues by providing training, sharing best practice, and offering expert advice. Ensuring digital communications are aligned across all online and offline touchpoints. Monitoring and reporting on campaign performance using analytics tools, providing insights and recommendations for continuous optimisation. Staying up to date with digital marketing practices, sector trends and competitor activity, using insights to enhance campaign effectiveness. Working closely with the Cross-Channel Marketing Manager and key stakeholders to ensure consistent messaging and impactful content creation. Continuously testing and refining journeys, content and engagement strategies to improve supporter and customer experience and increase lifetime value. This role requires some travel for team away days. Candidates must be able to demonstrate how they can meet this requirement of the role. About You You will have experience of: Testing, optimisation, and automation to improve communications effectiveness. Using AI tools to enhance customer engagement, such as content generation, predictive analytics, or automation. Using an email platform. Desirable experience using Dot Digital. Using analytics tools and analysing data to inform decision-making. Evaluating the successes and providing recommendations of email, SMS and paid digital campaigns using Google Analytics and social media monitoring tools. Finding strength through support The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. It s only thanks to the generosity of supporters and donors that they can provide vital support. The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity. The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work. A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. You may also have experience in areas such as Communications, Direct Marketing, Digital Marketing, Marketing and Engagement, Communications and Engagement, Digital Engagement, Communications Officer, Direct Marketing Officer, Digital Marketing Officer, Marketing and Engagement Officer, Communications and Engagement Officer, Digital Engagement Officer. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
Senior Digital Marketing and Communications Officer Location: Hybrid (minimum 1 day per week in Cavell's office in Redditch, Worcestershire); Some additional travel across UK required occasionally Employment Type: Full-Time (35 hours per week); Job shares, and compressed hours will be considered; Occasional evening and weekend work required (approx. 4 times per year) Salary: £32,000 £37,000 (for full-time, dependent on experience) About the Employer Cavell is the charity that transforms the lives of nursing and midwifery professionals facing crisis and tough times. The need for Cavell has never been greater, and the charity is at its most critical point in its 108-year history as the demand for support is at an all-time high. Cavell's new 3-year strategy will see the charity evolve beyond grant making and emotional support to a bold yet apolitical advocate which amplifies the voices and lived experiences of nursing and midwifery professionals. The Role We are looking for a creative, proactive and data-driven individual to join Cavell as a Senior Digital Marketing and Communications Officer. This role will lead the creation of engaging digital content, including high-quality video, while supporting the delivery of effective digital marketing campaigns that raise awareness of Cavell s work and strengthen engagement with nursing and midwifery professionals, supporters and partners. Working closely with the Marketing and Communications Manager and wider team, the successful candidate will help deliver integrated digital campaigns, optimise email marketing journeys and use analytics to continually improve performance across Cavell s digital channels. The role combines hands-on content production with a performance-focused approach to digital marketing, ensuring activity is insight-led and delivers measurable impact. The Ideal Candidate We re looking for someone who: Has strong videography and video editing skills and experience creating digital-first content. Has experience delivering digital marketing campaigns and improving performance through data and insight. Is confident analysing digital analytics and translating data into practical recommendations. Has experience managing and optimising email marketing journeys and audience segmentation. Has strong copywriting and storytelling skills for digital platforms. Has excellent communication and collaboration skills. Is highly organised with the ability to manage multiple projects and deadlines. Has experience of optimising a CRM database to effectively capture and manage data. Has strong attention to detail and maintains high editorial and brand standards. Has an understanding or empathy for the pressures facing nursing and midwifery professionals. Our ideal candidate will also: Have experience capturing content at events and working with ambassadors or beneficiaries (desirable). Have experience working within the charity or healthcare sector (desirable). Benefits: A flexible, supportive working culture. 30 days of annual leave (including bank holidays). Up to an 8% employer pension contribution. Access to an employer assistance program. Enhanced sick pay (after probation). Enhanced family leave policies. Application Process: Please click on the 'Apply' button to download the full job pack and upload your CV by 12pm on Monday, 30th of March. Your CV will be reviewed by the team and if your skills align to what we re looking for, you will be sent a short screening interview with a task to complete focused on the questions below. For candidates who are shortlisted for interview, these will be held remotely on 7th of April or 8th of April. This will be an opportunity to ask the panel questions and key question themes will be shared in advance. Screening Interview Details: A -word paragraph which could be used on a website donation page to encourage an individual to donate to Cavell (Use of AI for idea generation is acceptable, but we are looking to see your individual copywriting skills!). A link to a video you ve created (personally or professionally). Your notice period. Your preferred working arrangement (full-time, job-share, compressed hours, etc.). Start your application now.
Mar 19, 2026
Full time
Senior Digital Marketing and Communications Officer Location: Hybrid (minimum 1 day per week in Cavell's office in Redditch, Worcestershire); Some additional travel across UK required occasionally Employment Type: Full-Time (35 hours per week); Job shares, and compressed hours will be considered; Occasional evening and weekend work required (approx. 4 times per year) Salary: £32,000 £37,000 (for full-time, dependent on experience) About the Employer Cavell is the charity that transforms the lives of nursing and midwifery professionals facing crisis and tough times. The need for Cavell has never been greater, and the charity is at its most critical point in its 108-year history as the demand for support is at an all-time high. Cavell's new 3-year strategy will see the charity evolve beyond grant making and emotional support to a bold yet apolitical advocate which amplifies the voices and lived experiences of nursing and midwifery professionals. The Role We are looking for a creative, proactive and data-driven individual to join Cavell as a Senior Digital Marketing and Communications Officer. This role will lead the creation of engaging digital content, including high-quality video, while supporting the delivery of effective digital marketing campaigns that raise awareness of Cavell s work and strengthen engagement with nursing and midwifery professionals, supporters and partners. Working closely with the Marketing and Communications Manager and wider team, the successful candidate will help deliver integrated digital campaigns, optimise email marketing journeys and use analytics to continually improve performance across Cavell s digital channels. The role combines hands-on content production with a performance-focused approach to digital marketing, ensuring activity is insight-led and delivers measurable impact. The Ideal Candidate We re looking for someone who: Has strong videography and video editing skills and experience creating digital-first content. Has experience delivering digital marketing campaigns and improving performance through data and insight. Is confident analysing digital analytics and translating data into practical recommendations. Has experience managing and optimising email marketing journeys and audience segmentation. Has strong copywriting and storytelling skills for digital platforms. Has excellent communication and collaboration skills. Is highly organised with the ability to manage multiple projects and deadlines. Has experience of optimising a CRM database to effectively capture and manage data. Has strong attention to detail and maintains high editorial and brand standards. Has an understanding or empathy for the pressures facing nursing and midwifery professionals. Our ideal candidate will also: Have experience capturing content at events and working with ambassadors or beneficiaries (desirable). Have experience working within the charity or healthcare sector (desirable). Benefits: A flexible, supportive working culture. 30 days of annual leave (including bank holidays). Up to an 8% employer pension contribution. Access to an employer assistance program. Enhanced sick pay (after probation). Enhanced family leave policies. Application Process: Please click on the 'Apply' button to download the full job pack and upload your CV by 12pm on Monday, 30th of March. Your CV will be reviewed by the team and if your skills align to what we re looking for, you will be sent a short screening interview with a task to complete focused on the questions below. For candidates who are shortlisted for interview, these will be held remotely on 7th of April or 8th of April. This will be an opportunity to ask the panel questions and key question themes will be shared in advance. Screening Interview Details: A -word paragraph which could be used on a website donation page to encourage an individual to donate to Cavell (Use of AI for idea generation is acceptable, but we are looking to see your individual copywriting skills!). A link to a video you ve created (personally or professionally). Your notice period. Your preferred working arrangement (full-time, job-share, compressed hours, etc.). Start your application now.
Job purpose This role serves as a liaison for the BDA s specialist group, sub-group and branch volunteer communities. Working closely with colleagues across the BDA, the role ensures a high level of support, maintenance and development of the organisation s member led networks. The role supports the work of the membership, marketing and communications team to coordinate activity and projects that promote the work of member volunteers and the wider volunteer programme. In collaboration with the Volunteer Manager, the role supports and coordinates volunteer activity, providing advice, training and guidance to member volunteers as required. It is also responsible for developing, maintaining and managing strong relationships with stakeholders to drive engagement and enhance services for members. The role acts as essential support to colleagues and works effectively across the MMC team and the wider organisation. Job context The British Dietetic Association, founded in 1936, is the professional association and trade union for registered dietitians in Great Britain and Northern Ireland. It is the largest organisation of food and nutrition professionals with almost 10,000 members. The Membership, Marketing and Communications Team delivers and maintains responsive member services and excellent communications to engage with our membership community in person and through both digital and print media. The organisation has a motivated and engaged network of high-performing member volunteers within our specialist groups and branches and a well-established volunteer programme, which we wish to continue to grow and develop. All staff uphold the values of the Association (Professional, Dynamic, and Innovative) and represent the profession and the Association to stakeholders Key areas of responsibility Volunteer support and coordination Act as an internal contact for BDA specialist groups, sub-groups and branches, liaising with colleagues across the BDA to ensure the effective delivery of volunteer services. Serve as a main point of contact for the BDA s regional branch network, which provides CPD and networking opportunities for members and other attendees at a local level. Provide advice, support and guidance to BDA specialist group and branch volunteers as required. Work with the events team to support the delivery of group and branch meetings and events (in-person and virtual), ensuring appropriate technical support and platforms are in place. Work collaboratively across BDA staff teams, specialist groups and branches to ensure members receive high-quality services, resources, events and information through appropriate communication channels. Support volunteer recruitment activity and deliver inductions for volunteers. Maintain regular and proactive engagement with committee leaders to strengthen links between volunteers, the BDA office team and other groups or branches. Attend group and branch meetings and events as required, representing the BDA. Build strong internal relationships to stay informed of policy, practice, education developments and key organisational priorities, helping to align volunteer activity with wider BDA work. Work with the Volunteer Team to ensure groups and branches operate within BDA policies, governance, financial and legal frameworks, and are supported to meet governance requirements. Support groups and branches to develop relationships with relevant internal and external stakeholders. Resource, governance and development Work with the Volunteer Team and wider BDA team to develop and deliver new services, benefits and resources for the group and branch network. Support the identification, development and delivery of education and continuing professional development opportunities for member volunteers. Apply volunteering best practice to develop, review and maintain policies, guidance and tools related to volunteering. Support the Events and Volunteer Teams to deliver the BDA s annual volunteer support day. Assist the Volunteer Team in providing governance advice and support to member volunteers, including developing and maintaining effective processes. Communications Manage, and support the wider membership, marketing and communication team, to deliver volunteer communications channels by: Developing and coordinating content, opportunities and contributions for our regular Volunteer Ezine. Facilitate regular volunteer networking. Update content and develop content for the volunteer hub. Develop and coordinate content relating to volunteers, groups and branches for social media. Support internal communications and updates. Manage the volunteer inbox and responding to member queries as required. General Act as an effective member of the Membership, Marketing and Communications team, contributing to team-wide campaigns and projects. Contribute to BDA office projects that support the organisation s strategic and business plans. Travel as required to meet members, volunteers and other stakeholders. Undertake other duties as required. Comply with all relevant BDA policies and procedures. Role Dimensions Knowledge This role requires specialist, advanced experience and knowledge, with a thorough understanding of volunteer management, governance and engagement, all of which are essential to the successful delivery of the role. It also requires advanced knowledge of BDA policies, governance and financial frameworks, alongside a strong understanding of the legal frameworks relating to volunteering. Work Complexity and Judgement This role supports the delivery of work across multiple business functions by communicating group and branch activity and initiatives. The work requires discretion, tact, strong interpersonal skills and effective stakeholder engagement. The role often involves managing complex situations and exercising sound judgement, frequently at short notice and in the presence of members, with issues and queries escalated to the Volunteer Manager as appropriate. Impact on reputational risk This role involves working closely with volunteers, members and internal stakeholders, representing the BDA in a professional manner. The postholder is expected to build and maintain appropriate internal relationships at all levels, managing the organisation s reputation and exercising sound judgement in assessing and mitigating risk. People management and leadership This role is responsible for coordinating and supervising volunteers and plays a pivotal role in managing staff engagement with the volunteer network.
Mar 19, 2026
Full time
Job purpose This role serves as a liaison for the BDA s specialist group, sub-group and branch volunteer communities. Working closely with colleagues across the BDA, the role ensures a high level of support, maintenance and development of the organisation s member led networks. The role supports the work of the membership, marketing and communications team to coordinate activity and projects that promote the work of member volunteers and the wider volunteer programme. In collaboration with the Volunteer Manager, the role supports and coordinates volunteer activity, providing advice, training and guidance to member volunteers as required. It is also responsible for developing, maintaining and managing strong relationships with stakeholders to drive engagement and enhance services for members. The role acts as essential support to colleagues and works effectively across the MMC team and the wider organisation. Job context The British Dietetic Association, founded in 1936, is the professional association and trade union for registered dietitians in Great Britain and Northern Ireland. It is the largest organisation of food and nutrition professionals with almost 10,000 members. The Membership, Marketing and Communications Team delivers and maintains responsive member services and excellent communications to engage with our membership community in person and through both digital and print media. The organisation has a motivated and engaged network of high-performing member volunteers within our specialist groups and branches and a well-established volunteer programme, which we wish to continue to grow and develop. All staff uphold the values of the Association (Professional, Dynamic, and Innovative) and represent the profession and the Association to stakeholders Key areas of responsibility Volunteer support and coordination Act as an internal contact for BDA specialist groups, sub-groups and branches, liaising with colleagues across the BDA to ensure the effective delivery of volunteer services. Serve as a main point of contact for the BDA s regional branch network, which provides CPD and networking opportunities for members and other attendees at a local level. Provide advice, support and guidance to BDA specialist group and branch volunteers as required. Work with the events team to support the delivery of group and branch meetings and events (in-person and virtual), ensuring appropriate technical support and platforms are in place. Work collaboratively across BDA staff teams, specialist groups and branches to ensure members receive high-quality services, resources, events and information through appropriate communication channels. Support volunteer recruitment activity and deliver inductions for volunteers. Maintain regular and proactive engagement with committee leaders to strengthen links between volunteers, the BDA office team and other groups or branches. Attend group and branch meetings and events as required, representing the BDA. Build strong internal relationships to stay informed of policy, practice, education developments and key organisational priorities, helping to align volunteer activity with wider BDA work. Work with the Volunteer Team to ensure groups and branches operate within BDA policies, governance, financial and legal frameworks, and are supported to meet governance requirements. Support groups and branches to develop relationships with relevant internal and external stakeholders. Resource, governance and development Work with the Volunteer Team and wider BDA team to develop and deliver new services, benefits and resources for the group and branch network. Support the identification, development and delivery of education and continuing professional development opportunities for member volunteers. Apply volunteering best practice to develop, review and maintain policies, guidance and tools related to volunteering. Support the Events and Volunteer Teams to deliver the BDA s annual volunteer support day. Assist the Volunteer Team in providing governance advice and support to member volunteers, including developing and maintaining effective processes. Communications Manage, and support the wider membership, marketing and communication team, to deliver volunteer communications channels by: Developing and coordinating content, opportunities and contributions for our regular Volunteer Ezine. Facilitate regular volunteer networking. Update content and develop content for the volunteer hub. Develop and coordinate content relating to volunteers, groups and branches for social media. Support internal communications and updates. Manage the volunteer inbox and responding to member queries as required. General Act as an effective member of the Membership, Marketing and Communications team, contributing to team-wide campaigns and projects. Contribute to BDA office projects that support the organisation s strategic and business plans. Travel as required to meet members, volunteers and other stakeholders. Undertake other duties as required. Comply with all relevant BDA policies and procedures. Role Dimensions Knowledge This role requires specialist, advanced experience and knowledge, with a thorough understanding of volunteer management, governance and engagement, all of which are essential to the successful delivery of the role. It also requires advanced knowledge of BDA policies, governance and financial frameworks, alongside a strong understanding of the legal frameworks relating to volunteering. Work Complexity and Judgement This role supports the delivery of work across multiple business functions by communicating group and branch activity and initiatives. The work requires discretion, tact, strong interpersonal skills and effective stakeholder engagement. The role often involves managing complex situations and exercising sound judgement, frequently at short notice and in the presence of members, with issues and queries escalated to the Volunteer Manager as appropriate. Impact on reputational risk This role involves working closely with volunteers, members and internal stakeholders, representing the BDA in a professional manner. The postholder is expected to build and maintain appropriate internal relationships at all levels, managing the organisation s reputation and exercising sound judgement in assessing and mitigating risk. People management and leadership This role is responsible for coordinating and supervising volunteers and plays a pivotal role in managing staff engagement with the volunteer network.
Individual Giving & Engagement Manager We are seeking a strategic and creative Individual Giving & Engagement Manager to grow supporter income and deepen relationships with individuals passionate about protecting rainforests. Position: Individual Giving & Engagement Manager Salary: £36,000 per annum Location: Remote within the UK with occasional travel Hours: Full time Contract: Permanent Closing Date: 5:00pm on Thursday 2nd April 2026. (We reserve the right to close the role early should a suitable applicant be found) About the Role This role will lead the organisation's individual giving programme, developing strategies to attract, engage and retain supporters while increasing sustainable income. Working closely with the fundraising and communications teams, you will oversee multi-channel campaigns, supporter journeys and fundraising appeals. You will also manage a small team and use data insights to optimise performance and drive long term supporter engagement. Key responsibilities include: Leading the development and delivery of the individual giving strategy Managing campaigns across digital, social and supporter communications channels Growing income through regular giving, appeals, payroll giving and community fundraising Managing budgets, monitoring performance and analysing campaign results Collaborating with marketing and communications colleagues to deliver integrated campaigns Developing supporter journeys to improve acquisition, retention and lifetime value Line managing the Individual Giving Officer and ensuring excellent supporter care Maintaining accurate data and campaign records within the CRM system Ensuring fundraising activity complies with regulatory and governance requirements About You You will be an experienced individual giving fundraiser who enjoys combining creativity with data led decision making. You will bring: Experience growing an individual giving programme or supporter income stream Proven experience delivering multi-channel fundraising campaigns Strong analytical skills with the ability to interpret data and improve performance Excellent written communication and storytelling skills Experience managing budgets and monitoring fundraising results Confidence managing or mentoring team members Strong collaboration skills and the ability to work across teams About the Organisation This organisation works in partnership with Indigenous and local communities to protect rainforests and tackle the climate crisis. By supporting community led conservation and providing practical resources, they help protect vital ecosystems while strengthening resilience against environmental threats. Other roles you may have experience of could include; Individual Giving Manager, Supporter Engagement Manager, Fundraising Manager, Digital Fundraising Manager, Supporter Acquisition Manager, Individual Giving Lead. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Mar 19, 2026
Full time
Individual Giving & Engagement Manager We are seeking a strategic and creative Individual Giving & Engagement Manager to grow supporter income and deepen relationships with individuals passionate about protecting rainforests. Position: Individual Giving & Engagement Manager Salary: £36,000 per annum Location: Remote within the UK with occasional travel Hours: Full time Contract: Permanent Closing Date: 5:00pm on Thursday 2nd April 2026. (We reserve the right to close the role early should a suitable applicant be found) About the Role This role will lead the organisation's individual giving programme, developing strategies to attract, engage and retain supporters while increasing sustainable income. Working closely with the fundraising and communications teams, you will oversee multi-channel campaigns, supporter journeys and fundraising appeals. You will also manage a small team and use data insights to optimise performance and drive long term supporter engagement. Key responsibilities include: Leading the development and delivery of the individual giving strategy Managing campaigns across digital, social and supporter communications channels Growing income through regular giving, appeals, payroll giving and community fundraising Managing budgets, monitoring performance and analysing campaign results Collaborating with marketing and communications colleagues to deliver integrated campaigns Developing supporter journeys to improve acquisition, retention and lifetime value Line managing the Individual Giving Officer and ensuring excellent supporter care Maintaining accurate data and campaign records within the CRM system Ensuring fundraising activity complies with regulatory and governance requirements About You You will be an experienced individual giving fundraiser who enjoys combining creativity with data led decision making. You will bring: Experience growing an individual giving programme or supporter income stream Proven experience delivering multi-channel fundraising campaigns Strong analytical skills with the ability to interpret data and improve performance Excellent written communication and storytelling skills Experience managing budgets and monitoring fundraising results Confidence managing or mentoring team members Strong collaboration skills and the ability to work across teams About the Organisation This organisation works in partnership with Indigenous and local communities to protect rainforests and tackle the climate crisis. By supporting community led conservation and providing practical resources, they help protect vital ecosystems while strengthening resilience against environmental threats. Other roles you may have experience of could include; Individual Giving Manager, Supporter Engagement Manager, Fundraising Manager, Digital Fundraising Manager, Supporter Acquisition Manager, Individual Giving Lead. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
TJX Europe At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you're working in our Distribution Centers, Corporate Offices, or Retail Stores-TK Maxx & Homesense, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX team-a Fortune 100 company and the world's leading off-price retailer. Job Description: The Role: Drive omnichannel customer experiences that keep millions coming back. Are you a data-driven, creative CRM expert who loves turning customer insights into impactful, measurable retention strategies that drive LTV? Do you get excited about crafting omni-channel campaigns, collaborating with creative teams to ensure journeys feel meaningful, seamless and brand-aligned , and making a real commercial impact? If so, this iconic fashion group is looking for you. The CRM Officer will play a critical role in the CRM team to deliver highly engaging emails for the TK Maxx business in the UK, Germany and Austria. This role will be based in our Watford Head office , reporting into the Customer Relationship Manager . We have a hybrid working environment with 2 days minimum per week in the office required . The CRM Officer will be responsible for executing the customer email strategy across TJX Europe. At a base level, this is a hands-on role that includes managing day-to-day execution, scheduling, and deploying customer email and push campaigns . Where th is candidate will thrive is in bringing the campaigns to life through strategy, planning, and execution of winning digital trading plans and campaign management. The successful candidate will have a sound understanding of CRM principles, always taking a customer-first approach to drive long term consumer engagement . The person should be detail orientated and data-driven, demonstrating strong operational reporting and analytics skills to be able to provide recommendations for future activity. What you'll do: Campaign Management: D rive Strategy : Support CRM Manager to implement CRM campaign plans across Europe to drive revenue growth and participation across all three pillars of our CRM team: Commercial, loyalty and lifecycle management laddering up to overall business objectives . Planning : Cr aft compelling, insight-led campaign omni-channel plans collaboratively with the team, balanc ing cross functional input and business priorities. Management: Developing creative briefs and managing digital asset management timelines to ensure deadlines are met. Deployment: Managing campaigns within the ESP, selecting segments , scheduling sends whilst demonstrating high quality contro l - reviewing and completing checks prior to send - to make sure our campaigns are all accurate and delivered without errors. Drive exec ution: Continuously i dentify opportunities to optimise the CRM channe l communications to improve visibility an across all customer platforms . Strategic Alignment: Work cross-functionally across departments to ensure the delivery of the overall strategic priorities. Relationship Management: Build & develop strong relationships with key business partners including Loyalty, Brand Marketing, Paid Media, SEO, Ecommerce, Creative team, country marketing & IT. Working with Zeta & Fresh Relevance to troubleshoot and fix any platform issues. Monitoring of customer database and collaborative management of this with the Customer Analytics team including hygiene & segmentation Monitoring Performance & Reporting : Use our weekly performance reports to track effectiveness of emails campaigns and communicate these back to key stakeholders. Implement the agreed tests from our test & learn plan for emails, working with insights to assess the results and deliver recommendations. Complete full post campaign analysis reports weekly, monthly, campaign based and communicate these back to key stakeholders. Process enhancements: Supporting on customer facing and internal process improvements to improve the channel Identify , troubleshoot, implement solutions and pro-actively iterate process and champion best practice at all times You ' ll Be Great In This Role If You Have: E xperience working in a CRM role, preferably in ecommerce, email and/or push German language skills would be a bonus A passion for CRM, personalisation , and staying on top of industry innovation A strong track record building multi-channel lifecycle campaigns using ESP/CRM platforms (Zeta is a plus!) Confidence working with segmentation, customer insights and test-and-learn frameworks. A commercial mindset understanding what drives £ per buyer, retention and purchase frequency. You must have the legal right to work in the country you are applying to. As proud as we are of our past success, it's our future that excites us most. We strive to provide opportunities for growth, recognition and a competitive salary and benefits package. Share our determination to think bolder and bigger, and be part of our future. We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation. Address: 73 Clarendon Road Location: EUR Home Office Watford GB
Mar 19, 2026
Full time
TJX Europe At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you're working in our Distribution Centers, Corporate Offices, or Retail Stores-TK Maxx & Homesense, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX team-a Fortune 100 company and the world's leading off-price retailer. Job Description: The Role: Drive omnichannel customer experiences that keep millions coming back. Are you a data-driven, creative CRM expert who loves turning customer insights into impactful, measurable retention strategies that drive LTV? Do you get excited about crafting omni-channel campaigns, collaborating with creative teams to ensure journeys feel meaningful, seamless and brand-aligned , and making a real commercial impact? If so, this iconic fashion group is looking for you. The CRM Officer will play a critical role in the CRM team to deliver highly engaging emails for the TK Maxx business in the UK, Germany and Austria. This role will be based in our Watford Head office , reporting into the Customer Relationship Manager . We have a hybrid working environment with 2 days minimum per week in the office required . The CRM Officer will be responsible for executing the customer email strategy across TJX Europe. At a base level, this is a hands-on role that includes managing day-to-day execution, scheduling, and deploying customer email and push campaigns . Where th is candidate will thrive is in bringing the campaigns to life through strategy, planning, and execution of winning digital trading plans and campaign management. The successful candidate will have a sound understanding of CRM principles, always taking a customer-first approach to drive long term consumer engagement . The person should be detail orientated and data-driven, demonstrating strong operational reporting and analytics skills to be able to provide recommendations for future activity. What you'll do: Campaign Management: D rive Strategy : Support CRM Manager to implement CRM campaign plans across Europe to drive revenue growth and participation across all three pillars of our CRM team: Commercial, loyalty and lifecycle management laddering up to overall business objectives . Planning : Cr aft compelling, insight-led campaign omni-channel plans collaboratively with the team, balanc ing cross functional input and business priorities. Management: Developing creative briefs and managing digital asset management timelines to ensure deadlines are met. Deployment: Managing campaigns within the ESP, selecting segments , scheduling sends whilst demonstrating high quality contro l - reviewing and completing checks prior to send - to make sure our campaigns are all accurate and delivered without errors. Drive exec ution: Continuously i dentify opportunities to optimise the CRM channe l communications to improve visibility an across all customer platforms . Strategic Alignment: Work cross-functionally across departments to ensure the delivery of the overall strategic priorities. Relationship Management: Build & develop strong relationships with key business partners including Loyalty, Brand Marketing, Paid Media, SEO, Ecommerce, Creative team, country marketing & IT. Working with Zeta & Fresh Relevance to troubleshoot and fix any platform issues. Monitoring of customer database and collaborative management of this with the Customer Analytics team including hygiene & segmentation Monitoring Performance & Reporting : Use our weekly performance reports to track effectiveness of emails campaigns and communicate these back to key stakeholders. Implement the agreed tests from our test & learn plan for emails, working with insights to assess the results and deliver recommendations. Complete full post campaign analysis reports weekly, monthly, campaign based and communicate these back to key stakeholders. Process enhancements: Supporting on customer facing and internal process improvements to improve the channel Identify , troubleshoot, implement solutions and pro-actively iterate process and champion best practice at all times You ' ll Be Great In This Role If You Have: E xperience working in a CRM role, preferably in ecommerce, email and/or push German language skills would be a bonus A passion for CRM, personalisation , and staying on top of industry innovation A strong track record building multi-channel lifecycle campaigns using ESP/CRM platforms (Zeta is a plus!) Confidence working with segmentation, customer insights and test-and-learn frameworks. A commercial mindset understanding what drives £ per buyer, retention and purchase frequency. You must have the legal right to work in the country you are applying to. As proud as we are of our past success, it's our future that excites us most. We strive to provide opportunities for growth, recognition and a competitive salary and benefits package. Share our determination to think bolder and bigger, and be part of our future. We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation. Address: 73 Clarendon Road Location: EUR Home Office Watford GB
Title: Head of Events and Communications Accountable to: Executive Director Salary: £50,000 - £55,000 (dependent on experience) Direct Reports: Events officer, Marketing and Stakeholder Manager Contract type: Fixed term, maternity cover. Starting ASAP and for between 9-12 months. Application process: Apply by sending a CV and cover letter to Belinda Eaton by an email via the button below by midnight, UK time, on 22 March. First round interviews (online): 7 April. Face-to-face interviews: 14 & 15 April. Scope of the Role The Head of Events and Communications is a senior role within a highly regarded organisation, working with a focused and motivated team. The Head of Events and Communications is responsible for overseeing the marketing, communications, branding and events of the Institute of Masters of Wine. This involves working with a diverse group of global stakeholders including Members, students, Supporters and other sponsors, press, and industry partners. In addition to overseeing the IMW's global programme of events and trips, this role will be responsible for organising the IMW's 11th International Symposium which will take place in Adelaide in April 2027. The programme will be comprised of a series of inspiring talks, debates and tastings. With 500 delegates expected from 50 countries the symposium is a pinnacle of the wine calendar bringing together leading decision makers, influencers and thought leaders from the international trade, Masters of Wine, Masters of Wine students, presenters, sponsors and media. Key responsibilities: Team - Lead a high performing Marketing and Events team. Symposium - Project manage the end-to-end delivery of the IMW's 11th International Symposium. Marketing and Communications - Working closely with the Events officer and Marketing and Stakeholder Manager to oversee all internal and external communications and marketing strategy. Brand - Ensure that a consistent brand image is maintained throughout all aspects of the Institute's activities. Digital - Oversee all the Institute's content and activities in the digital space. Media relations - Act as the main conduit between the organisation and all key internal and external audiences including the media and PR world. Events and trips - Oversee the IMW's global programme of events and trips, and leverage them for PR. Recruitment of students - Working closely with the Head of Study Programme and Marketing and Stakeholder Manager to drive the recruitment process for candidates globally. 11th International Symposium: End-to-end operational oversight of the event. Develop and deliver against a comprehensive project plan covering the operational activities needed to successfully execute the event (pre-event planning, event week and post-event). Alongside the Head of Finance and Resources develop and maintain the event budget including expenses related to the event, ensuring that all costs are tracked and reported in a timely and accurate manner Development and implementation of risk management plan. Oversight of symposium staff and key liaison between external planning groups and suppliers. Oversight of all event contracts and deliverables. Oversight of venue management and key supplier bookings. Development of wine logistics processes for the event. Including receival/delivery of all wine to Adelaide and sorting and handling of wine processes for event week. Oversight of event branding. Oversight of all event communications and press arrangements in collaboration with the Marketing and Stakeholder Manager. Post-event evaluation and reporting. Person specification: Experience in delivering large-scale conferences / events. Experience in overseeing brand, communication and marketing strategy. Excellent organisation skills, including experience in managing complex projects. Strong stakeholder management skills and experience working with a diverse range of stakeholders of different seniority levels. Experienced communicator, demonstrative experience across all key marketing channels. A problem solver, who works well under pressure. Line management experience and of working across different teams and environments. Experience managing a large budget. A keen interest in wine is desirable.
Mar 19, 2026
Seasonal
Title: Head of Events and Communications Accountable to: Executive Director Salary: £50,000 - £55,000 (dependent on experience) Direct Reports: Events officer, Marketing and Stakeholder Manager Contract type: Fixed term, maternity cover. Starting ASAP and for between 9-12 months. Application process: Apply by sending a CV and cover letter to Belinda Eaton by an email via the button below by midnight, UK time, on 22 March. First round interviews (online): 7 April. Face-to-face interviews: 14 & 15 April. Scope of the Role The Head of Events and Communications is a senior role within a highly regarded organisation, working with a focused and motivated team. The Head of Events and Communications is responsible for overseeing the marketing, communications, branding and events of the Institute of Masters of Wine. This involves working with a diverse group of global stakeholders including Members, students, Supporters and other sponsors, press, and industry partners. In addition to overseeing the IMW's global programme of events and trips, this role will be responsible for organising the IMW's 11th International Symposium which will take place in Adelaide in April 2027. The programme will be comprised of a series of inspiring talks, debates and tastings. With 500 delegates expected from 50 countries the symposium is a pinnacle of the wine calendar bringing together leading decision makers, influencers and thought leaders from the international trade, Masters of Wine, Masters of Wine students, presenters, sponsors and media. Key responsibilities: Team - Lead a high performing Marketing and Events team. Symposium - Project manage the end-to-end delivery of the IMW's 11th International Symposium. Marketing and Communications - Working closely with the Events officer and Marketing and Stakeholder Manager to oversee all internal and external communications and marketing strategy. Brand - Ensure that a consistent brand image is maintained throughout all aspects of the Institute's activities. Digital - Oversee all the Institute's content and activities in the digital space. Media relations - Act as the main conduit between the organisation and all key internal and external audiences including the media and PR world. Events and trips - Oversee the IMW's global programme of events and trips, and leverage them for PR. Recruitment of students - Working closely with the Head of Study Programme and Marketing and Stakeholder Manager to drive the recruitment process for candidates globally. 11th International Symposium: End-to-end operational oversight of the event. Develop and deliver against a comprehensive project plan covering the operational activities needed to successfully execute the event (pre-event planning, event week and post-event). Alongside the Head of Finance and Resources develop and maintain the event budget including expenses related to the event, ensuring that all costs are tracked and reported in a timely and accurate manner Development and implementation of risk management plan. Oversight of symposium staff and key liaison between external planning groups and suppliers. Oversight of all event contracts and deliverables. Oversight of venue management and key supplier bookings. Development of wine logistics processes for the event. Including receival/delivery of all wine to Adelaide and sorting and handling of wine processes for event week. Oversight of event branding. Oversight of all event communications and press arrangements in collaboration with the Marketing and Stakeholder Manager. Post-event evaluation and reporting. Person specification: Experience in delivering large-scale conferences / events. Experience in overseeing brand, communication and marketing strategy. Excellent organisation skills, including experience in managing complex projects. Strong stakeholder management skills and experience working with a diverse range of stakeholders of different seniority levels. Experienced communicator, demonstrative experience across all key marketing channels. A problem solver, who works well under pressure. Line management experience and of working across different teams and environments. Experience managing a large budget. A keen interest in wine is desirable.
Individual Giving & Engagement Manager We are seeking a strategic and creative Individual Giving & Engagement Manager to grow supporter income and deepen relationships with individuals passionate about protecting rainforests. Position: Individual Giving & Engagement Manager Salary: £36,000 per annum Location: Remote within the UK with occasional travel Hours: Full time Contract: Permanent Closing Date: 5:00pm on Thursday 2nd April 2026. (We reserve the right to close the role early should a suitable applicant be found) About the Role This role will lead the organisation s individual giving programme, developing strategies to attract, engage and retain supporters while increasing sustainable income. Working closely with the fundraising and communications teams, you will oversee multi-channel campaigns, supporter journeys and fundraising appeals. You will also manage a small team and use data insights to optimise performance and drive long term supporter engagement. Key responsibilities include: Leading the development and delivery of the individual giving strategy Managing campaigns across digital, social and supporter communications channels Growing income through regular giving, appeals, payroll giving and community fundraising Managing budgets, monitoring performance and analysing campaign results Collaborating with marketing and communications colleagues to deliver integrated campaigns Developing supporter journeys to improve acquisition, retention and lifetime value Line managing the Individual Giving Officer and ensuring excellent supporter care Maintaining accurate data and campaign records within the CRM system Ensuring fundraising activity complies with regulatory and governance requirements About You You will be an experienced individual giving fundraiser who enjoys combining creativity with data led decision making. You will bring: Experience growing an individual giving programme or supporter income stream Proven experience delivering multi-channel fundraising campaigns Strong analytical skills with the ability to interpret data and improve performance Excellent written communication and storytelling skills Experience managing budgets and monitoring fundraising results Confidence managing or mentoring team members Strong collaboration skills and the ability to work across teams About the Organisation This organisation works in partnership with Indigenous and local communities to protect rainforests and tackle the climate crisis. By supporting community led conservation and providing practical resources, they help protect vital ecosystems while strengthening resilience against environmental threats. Other roles you may have experience of could include; Individual Giving Manager, Supporter Engagement Manager, Fundraising Manager, Digital Fundraising Manager, Supporter Acquisition Manager, Individual Giving Lead. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
Mar 19, 2026
Full time
Individual Giving & Engagement Manager We are seeking a strategic and creative Individual Giving & Engagement Manager to grow supporter income and deepen relationships with individuals passionate about protecting rainforests. Position: Individual Giving & Engagement Manager Salary: £36,000 per annum Location: Remote within the UK with occasional travel Hours: Full time Contract: Permanent Closing Date: 5:00pm on Thursday 2nd April 2026. (We reserve the right to close the role early should a suitable applicant be found) About the Role This role will lead the organisation s individual giving programme, developing strategies to attract, engage and retain supporters while increasing sustainable income. Working closely with the fundraising and communications teams, you will oversee multi-channel campaigns, supporter journeys and fundraising appeals. You will also manage a small team and use data insights to optimise performance and drive long term supporter engagement. Key responsibilities include: Leading the development and delivery of the individual giving strategy Managing campaigns across digital, social and supporter communications channels Growing income through regular giving, appeals, payroll giving and community fundraising Managing budgets, monitoring performance and analysing campaign results Collaborating with marketing and communications colleagues to deliver integrated campaigns Developing supporter journeys to improve acquisition, retention and lifetime value Line managing the Individual Giving Officer and ensuring excellent supporter care Maintaining accurate data and campaign records within the CRM system Ensuring fundraising activity complies with regulatory and governance requirements About You You will be an experienced individual giving fundraiser who enjoys combining creativity with data led decision making. You will bring: Experience growing an individual giving programme or supporter income stream Proven experience delivering multi-channel fundraising campaigns Strong analytical skills with the ability to interpret data and improve performance Excellent written communication and storytelling skills Experience managing budgets and monitoring fundraising results Confidence managing or mentoring team members Strong collaboration skills and the ability to work across teams About the Organisation This organisation works in partnership with Indigenous and local communities to protect rainforests and tackle the climate crisis. By supporting community led conservation and providing practical resources, they help protect vital ecosystems while strengthening resilience against environmental threats. Other roles you may have experience of could include; Individual Giving Manager, Supporter Engagement Manager, Fundraising Manager, Digital Fundraising Manager, Supporter Acquisition Manager, Individual Giving Lead. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
Supporter Care and Engagement Fundraiser We are seeking a motivated and organised Supporter Care and Engagement Fundraiser to help deliver an outstanding supporter journey for a national children s charity. Position: Supporter Care and Engagement Fundraiser Salary: £27,285 per annum Location: Remote, with options to work from offices in Cornwall, Derbyshire or London Hours: Full time, flexible options may be available Contract: Permanent Closing Date: 17:00 on 20 March 2026 Early applications are encouraged as the organisation reserves the right to close the advert early should a suitable candidate be identified. About the Role This is a key frontline role within a driven and collaborative Fundraising and Communications team. You will play an essential part in delivering excellent supporter care, managing fundraising systems and strengthening engagement across the charity s growing supporter base. Working closely with the Supporter Engagement and Fundraising Manager, you will help deliver an ambitious fundraising strategy, ensuring supporters receive a positive, consistent and engaging experience at every touchpoint. Key responsibilities include: Acting as the first point of contact for supporter enquiries via phone, email and post Managing the fundraising inbox and responding to requests from individuals and organisations Processing and recording donations accurately, including Gift Aid compliance Supporting personalised acknowledgement and stewardship of donors Maintaining and updating the CRM system, including The Raiser s Edge Producing reports and supporting fundraising appeals through data segmentation and analysis Supporting individual fundraisers and challenge events participants Assisting with fundraising campaigns, appeals and donor events Contributing to the production of fundraising and marketing materials Identifying opportunities to improve systems and automate processes You will also support the wider day to day operations of the Fundraising and Communications function, ensuring efficiency and sustainability. About You You will be confident working with data and CRM systems and motivated by delivering excellent supporter experiences. You will bring: Excellent written and verbal communication skills Experience in fundraising, events, business development or supporter care Experience of working with a donor database, ideally The Raiser s Edge Strong organisational skills and the ability to manage multiple priorities Good IT skills including Microsoft Office A proactive and positive approach The ability to work collaboratively within a small team You will be highly motivated, compassionate and committed to providing a high quality service. A willingness to travel and work occasional evenings or weekends will be required. About the Organisation You will be joining a small but ambitious national children s charity that supports young people facing significant challenges. The organisation provides life changing opportunities that allow children to step away from daily pressures and build confidence for a brighter future. The team is friendly, collaborative and values driven, with a strong commitment to safeguarding, equality and reducing environmental impact. You may also have experience in areas such as; Fundraising Officer, Supporter Care Officer, Individual Giving Officer, Donor Care Executive, Fundraising Administrator, CRM Executive, Events Fundraiser, Challenge Events Officer, Development Officer, or Supporter Engagement Officer. If you feel you would be a strong fit for this role and share the organisation s values, we would welcome your application. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Mar 19, 2026
Full time
Supporter Care and Engagement Fundraiser We are seeking a motivated and organised Supporter Care and Engagement Fundraiser to help deliver an outstanding supporter journey for a national children s charity. Position: Supporter Care and Engagement Fundraiser Salary: £27,285 per annum Location: Remote, with options to work from offices in Cornwall, Derbyshire or London Hours: Full time, flexible options may be available Contract: Permanent Closing Date: 17:00 on 20 March 2026 Early applications are encouraged as the organisation reserves the right to close the advert early should a suitable candidate be identified. About the Role This is a key frontline role within a driven and collaborative Fundraising and Communications team. You will play an essential part in delivering excellent supporter care, managing fundraising systems and strengthening engagement across the charity s growing supporter base. Working closely with the Supporter Engagement and Fundraising Manager, you will help deliver an ambitious fundraising strategy, ensuring supporters receive a positive, consistent and engaging experience at every touchpoint. Key responsibilities include: Acting as the first point of contact for supporter enquiries via phone, email and post Managing the fundraising inbox and responding to requests from individuals and organisations Processing and recording donations accurately, including Gift Aid compliance Supporting personalised acknowledgement and stewardship of donors Maintaining and updating the CRM system, including The Raiser s Edge Producing reports and supporting fundraising appeals through data segmentation and analysis Supporting individual fundraisers and challenge events participants Assisting with fundraising campaigns, appeals and donor events Contributing to the production of fundraising and marketing materials Identifying opportunities to improve systems and automate processes You will also support the wider day to day operations of the Fundraising and Communications function, ensuring efficiency and sustainability. About You You will be confident working with data and CRM systems and motivated by delivering excellent supporter experiences. You will bring: Excellent written and verbal communication skills Experience in fundraising, events, business development or supporter care Experience of working with a donor database, ideally The Raiser s Edge Strong organisational skills and the ability to manage multiple priorities Good IT skills including Microsoft Office A proactive and positive approach The ability to work collaboratively within a small team You will be highly motivated, compassionate and committed to providing a high quality service. A willingness to travel and work occasional evenings or weekends will be required. About the Organisation You will be joining a small but ambitious national children s charity that supports young people facing significant challenges. The organisation provides life changing opportunities that allow children to step away from daily pressures and build confidence for a brighter future. The team is friendly, collaborative and values driven, with a strong commitment to safeguarding, equality and reducing environmental impact. You may also have experience in areas such as; Fundraising Officer, Supporter Care Officer, Individual Giving Officer, Donor Care Executive, Fundraising Administrator, CRM Executive, Events Fundraiser, Challenge Events Officer, Development Officer, or Supporter Engagement Officer. If you feel you would be a strong fit for this role and share the organisation s values, we would welcome your application. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
JOB TITLE: Fundraising Manager REPORTING TO: Head of Marketing & Communications HOURS: Part-time 3 days per week SALARY: FTE £35,000-40,000 LOCATION: Hybrid Job Purpose At Waverley Abbey, we seek to extend and build the kingdom of God through encounter with Him, through education, engagement and enterprise, for the spiritual and cultural renewal of this generation and generations to come. As Fundraising Manager, you will play a vital role in supporting this mission by strengthening activities to raise finances from Trusts and Foundations, individual givers, mid net-worth donors and partners. You help will shape compelling cases for support and build meaningful long-term relationships with funders, that grow our supporter base through proactive outreach, relationship management and strategic bid-writing. Working collaboratively with the Chief Development Officer and Head of Marketing & Communications, you will ensure our supporters and funders feel deeply connected to our work and inspired to invest in Waverley Abbey s vision and mission. Key Responsibilities 1. Campaign support 2. Trusts and Foundations 3. Individual supporter & mid-net-worth donor engagement 4. Fundraising events 5. CRM, data and supporter segmentation 6. Collaboration across teams 7. Administration, reporting and compliance Person Specification Personal Faith Personal Circumstances > Flexibility to work between 8am and 6pm, and occasional evenings and weekends as the role requires (E) Experience > 3 5 years experience in a fundraising role (E) Education, qualifications and other requirements Knowledge
Mar 18, 2026
Full time
JOB TITLE: Fundraising Manager REPORTING TO: Head of Marketing & Communications HOURS: Part-time 3 days per week SALARY: FTE £35,000-40,000 LOCATION: Hybrid Job Purpose At Waverley Abbey, we seek to extend and build the kingdom of God through encounter with Him, through education, engagement and enterprise, for the spiritual and cultural renewal of this generation and generations to come. As Fundraising Manager, you will play a vital role in supporting this mission by strengthening activities to raise finances from Trusts and Foundations, individual givers, mid net-worth donors and partners. You help will shape compelling cases for support and build meaningful long-term relationships with funders, that grow our supporter base through proactive outreach, relationship management and strategic bid-writing. Working collaboratively with the Chief Development Officer and Head of Marketing & Communications, you will ensure our supporters and funders feel deeply connected to our work and inspired to invest in Waverley Abbey s vision and mission. Key Responsibilities 1. Campaign support 2. Trusts and Foundations 3. Individual supporter & mid-net-worth donor engagement 4. Fundraising events 5. CRM, data and supporter segmentation 6. Collaboration across teams 7. Administration, reporting and compliance Person Specification Personal Faith Personal Circumstances > Flexibility to work between 8am and 6pm, and occasional evenings and weekends as the role requires (E) Experience > 3 5 years experience in a fundraising role (E) Education, qualifications and other requirements Knowledge
