New Sales role is available selling UK Express parcels across the South Yorkshire area of Sheffield, Rotherham, Barnsley, Doncaster and Chesterfield The role is to achieve targets set for sales revenue on parcels, sales activity, profitability and product mix at the Sales Executives designated location and in line with our clients expectations and performance targets. Salary of 40,000 to 45,000 plus car/allowance nd generous commission with an annual target of circa 450,000 Key Responsibilities: Parcel & Revenue Generation : - Find new sales opportunities through cold calling, networking, driver referrals. - Carry out scheduled visits to decision makers in prospect companies. Using learned skills and personal knowledge and experience. - Negotiate terms, pricing ad conditions to deals whilst ensuring healthy margin and profile mix. - Achieve or exceed monthly sales targets. Relationship Building - Build and Maintain strong relationships with Key decision makers helping to foster repeat business and referrals. - Attend industry events, conference s and networking opportunities Reporting & Performance Tracking - Keep all customer records up-to-date within Salesforce CRM. - Regularly assess and report on pipeline progress and revenue forecasts. - Regularly assess and report on sales activity & conversion rates to identify areas of opportunity. - Attend any meetings or training courses as required by the Company. - Ensure all areas have been met in order for the account to be handed over to a Account Managers providing feedback to ensure success of the account. - To maintain a liaison with operational management and customer services departments with regard to customer service issues. Ensure at risk accounts brought on by yourself - Sales Executives are to ensure weekly activity is in line with the activity targets as outlined on the weekly sales report. You will participate in the weekly/Daily briefings. Your weekly forecast must be updated weekly. - Ensure that all account opening procedures are adhered to - Attend sales / ops meetings as required. - Attend any sales team meetings and other similar meetings as may be dictated by the needs of the business. Attend as required review meetings and present on activity, prospects, results and profitability for your sales territory Person Specification Education / Qualification / Certification Requirements: - Educated to GCSE standard of equivalent - Full UK driving licence Experience, Knowledge and Skills: - Experience in a similar role, specifically regarding to account management and new business sales - More than 2 years' experience - Experience of working within the parcel delivery sector, eCommerce delivery, Samday or Pallet Distribution is essential
Dec 07, 2025
Full time
New Sales role is available selling UK Express parcels across the South Yorkshire area of Sheffield, Rotherham, Barnsley, Doncaster and Chesterfield The role is to achieve targets set for sales revenue on parcels, sales activity, profitability and product mix at the Sales Executives designated location and in line with our clients expectations and performance targets. Salary of 40,000 to 45,000 plus car/allowance nd generous commission with an annual target of circa 450,000 Key Responsibilities: Parcel & Revenue Generation : - Find new sales opportunities through cold calling, networking, driver referrals. - Carry out scheduled visits to decision makers in prospect companies. Using learned skills and personal knowledge and experience. - Negotiate terms, pricing ad conditions to deals whilst ensuring healthy margin and profile mix. - Achieve or exceed monthly sales targets. Relationship Building - Build and Maintain strong relationships with Key decision makers helping to foster repeat business and referrals. - Attend industry events, conference s and networking opportunities Reporting & Performance Tracking - Keep all customer records up-to-date within Salesforce CRM. - Regularly assess and report on pipeline progress and revenue forecasts. - Regularly assess and report on sales activity & conversion rates to identify areas of opportunity. - Attend any meetings or training courses as required by the Company. - Ensure all areas have been met in order for the account to be handed over to a Account Managers providing feedback to ensure success of the account. - To maintain a liaison with operational management and customer services departments with regard to customer service issues. Ensure at risk accounts brought on by yourself - Sales Executives are to ensure weekly activity is in line with the activity targets as outlined on the weekly sales report. You will participate in the weekly/Daily briefings. Your weekly forecast must be updated weekly. - Ensure that all account opening procedures are adhered to - Attend sales / ops meetings as required. - Attend any sales team meetings and other similar meetings as may be dictated by the needs of the business. Attend as required review meetings and present on activity, prospects, results and profitability for your sales territory Person Specification Education / Qualification / Certification Requirements: - Educated to GCSE standard of equivalent - Full UK driving licence Experience, Knowledge and Skills: - Experience in a similar role, specifically regarding to account management and new business sales - More than 2 years' experience - Experience of working within the parcel delivery sector, eCommerce delivery, Samday or Pallet Distribution is essential
Brand/Category Manager Are you ready to take full ownership of a brand or category and unlock its full potential? We're looking for an ambitious, commercially astute Brand/Category Manager to lead a thriving portfolio and play a pivotal role in shaping its future. This is an exciting opportunity for a strategic thinker who's as comfortable crafting long-term vision as they are rolling up their sleeves and executing with precision. You'll be the driving force behind brand performance, trusted by senior stakeholders, and recognised as the go-to expert for your brands across the entire organisation. What You'll Lead & Deliver Brand Ownership & Strategy Take full leadership of an assigned brand/category - owning its performance, direction, and long-term success. Translate global brand strategy into UK-relevant plans, or build entirely new brand strategies when required. Lead the successful integration of new brands into the business, ensuring seamless onboarding and rapid commercial traction. Commercial Impact & P&L Accountability Drive brand profitability, identifying opportunities to grow revenue, margin, and market share. Manage full P&L responsibilities, producing clear, insight-driven monthly reporting. Lead commercial negotiations with brand partners, securing strong commercial terms and exceeding profit thresholds wherever possible. Stakeholder Leadership & Partnership Building Build strong, trust-based relationships with brand partners, fostering shared success and long-term partnership. Serve as the internal expert and advocate for your brand/category, empowering colleagues with the information and insight they need to deliver. Work cross-functionally with sales, marketing, operations and leadership teams to ensure alignment, clarity and momentum. Market Insight & Strategic Thinking Conduct market analysis, category reviews and competitor benchmarking to identify opportunities, threats and emerging trends. Use insights to shape pricing, promotions, positioning and investment decisions that optimise commercial returns. Sales, Channel & Distribution Strategy Define and implement a winning distribution strategy that supports brand growth across all retail and ecommerce channels. Partner with sales teams to craft compelling brand and product presentations that maximise listing opportunities. Develop cohesive pricing and promotional frameworks for all channels, continually refining them to drive best-in-class results. Marketing & NPD Excellence Work hand-in-hand with marketing teams to deliver campaigns and activations that support brand strategy and deliver measurable ROI. Lead the creation and delivery of successful NPD (New Product Development) launch strategies, ensuring every product lands with maximum impact and clarity. What You'll Bring A commercial mindset with experience managing brand or category performance. Confidence in leading cross-functional teams and influencing stakeholders at all levels. Strong analytical skills, with the ability to turn data and insight into actionable strategies. A strategic thinker who can also execute with precision and pace. A collaborative approach, with the ability to build deep, productive partnerships internally and externally. A passion for brand building, market dynamics and product success. Why This Role Matters In this position, you won't just manage a brand - you'll shape its future. You'll see the direct impact of your ideas, strategies and negotiation skills on the growth of your category and the wider business. This is a role for someone who wants to be at the heart of commercial decision-making, who thrives on ownership, and who is driven by making brands succeed. If the above sounds interesting and you can work 3 days from their office in St Ives, then please send through an updated version of your CV and we can set up an initial conversation. Ideally candidates will already be located in Cambridgeshire, Bedfordshire, East Northants or North Hertfordshire. Zero Surplus is East Anglia's premier recruitment agency, based just outside Cambridge our sales recruiters source staff for small and international B2B & B2C businesses across Cambridgeshire and the East of England. For registration purposes please could you let us know where you are currently based or which locations you are considering as well as your required salary and notice period. Please upload a Microsoft Word version of your CV where possible, excluding text boxes or images. Any data we collect from you will be stored and processed in accordance with Zero Surplus' Privacy Policy.
Dec 06, 2025
Full time
Brand/Category Manager Are you ready to take full ownership of a brand or category and unlock its full potential? We're looking for an ambitious, commercially astute Brand/Category Manager to lead a thriving portfolio and play a pivotal role in shaping its future. This is an exciting opportunity for a strategic thinker who's as comfortable crafting long-term vision as they are rolling up their sleeves and executing with precision. You'll be the driving force behind brand performance, trusted by senior stakeholders, and recognised as the go-to expert for your brands across the entire organisation. What You'll Lead & Deliver Brand Ownership & Strategy Take full leadership of an assigned brand/category - owning its performance, direction, and long-term success. Translate global brand strategy into UK-relevant plans, or build entirely new brand strategies when required. Lead the successful integration of new brands into the business, ensuring seamless onboarding and rapid commercial traction. Commercial Impact & P&L Accountability Drive brand profitability, identifying opportunities to grow revenue, margin, and market share. Manage full P&L responsibilities, producing clear, insight-driven monthly reporting. Lead commercial negotiations with brand partners, securing strong commercial terms and exceeding profit thresholds wherever possible. Stakeholder Leadership & Partnership Building Build strong, trust-based relationships with brand partners, fostering shared success and long-term partnership. Serve as the internal expert and advocate for your brand/category, empowering colleagues with the information and insight they need to deliver. Work cross-functionally with sales, marketing, operations and leadership teams to ensure alignment, clarity and momentum. Market Insight & Strategic Thinking Conduct market analysis, category reviews and competitor benchmarking to identify opportunities, threats and emerging trends. Use insights to shape pricing, promotions, positioning and investment decisions that optimise commercial returns. Sales, Channel & Distribution Strategy Define and implement a winning distribution strategy that supports brand growth across all retail and ecommerce channels. Partner with sales teams to craft compelling brand and product presentations that maximise listing opportunities. Develop cohesive pricing and promotional frameworks for all channels, continually refining them to drive best-in-class results. Marketing & NPD Excellence Work hand-in-hand with marketing teams to deliver campaigns and activations that support brand strategy and deliver measurable ROI. Lead the creation and delivery of successful NPD (New Product Development) launch strategies, ensuring every product lands with maximum impact and clarity. What You'll Bring A commercial mindset with experience managing brand or category performance. Confidence in leading cross-functional teams and influencing stakeholders at all levels. Strong analytical skills, with the ability to turn data and insight into actionable strategies. A strategic thinker who can also execute with precision and pace. A collaborative approach, with the ability to build deep, productive partnerships internally and externally. A passion for brand building, market dynamics and product success. Why This Role Matters In this position, you won't just manage a brand - you'll shape its future. You'll see the direct impact of your ideas, strategies and negotiation skills on the growth of your category and the wider business. This is a role for someone who wants to be at the heart of commercial decision-making, who thrives on ownership, and who is driven by making brands succeed. If the above sounds interesting and you can work 3 days from their office in St Ives, then please send through an updated version of your CV and we can set up an initial conversation. Ideally candidates will already be located in Cambridgeshire, Bedfordshire, East Northants or North Hertfordshire. Zero Surplus is East Anglia's premier recruitment agency, based just outside Cambridge our sales recruiters source staff for small and international B2B & B2C businesses across Cambridgeshire and the East of England. For registration purposes please could you let us know where you are currently based or which locations you are considering as well as your required salary and notice period. Please upload a Microsoft Word version of your CV where possible, excluding text boxes or images. Any data we collect from you will be stored and processed in accordance with Zero Surplus' Privacy Policy.
Operations, Finance, Office Supervisor Operations ManagerSalary: £35,000 - £38,000 Location: Shoebury, Southend (office-based) Hours: Monday - Friday, 8:30am - 5pm About the RoleWe're seeking an organised and proactive Operations & Finance Supervisor to oversee the day-to-day running of a busy distribution centre. This is a hands-on role where you'll lead a team, streamline processes, and ensure smooth operations across logistics, finance, and customer service. Key Responsibilities Supervise and support a team of 8-10 staff in the distribution centre. Manage inventory control, order processing, and invoicing Oversee logistics and optimise internal workflows Support ecommerce operations and ensure excellent customer service Prepare financial and performance reports for management Skills & ExperienceEssential: Strong knowledge of SAGE and accounting processes Proven team management and leadership experience Background in logistics, warehousing, or manufacturing Excellent organisational and administrative skills Ability to prioritise tasks and maintain accountability Preferred: Experience with ecommerce operations Knowledge of tax declarations and reporting The Ideal Candidate:You'll be a level-headed, approachable leader who can balance authority with empathy. This role requires someone who can influence and motivate a diverse team, remain calm under pressure, and ensure daily operations run smoothly. Why Join? Be part of a small, close-knit company with a supportive culture Work for a market leader with the backing of a wider international group Opportunity to make a real impact in a role with variety and responsibility #
Dec 05, 2025
Full time
Operations, Finance, Office Supervisor Operations ManagerSalary: £35,000 - £38,000 Location: Shoebury, Southend (office-based) Hours: Monday - Friday, 8:30am - 5pm About the RoleWe're seeking an organised and proactive Operations & Finance Supervisor to oversee the day-to-day running of a busy distribution centre. This is a hands-on role where you'll lead a team, streamline processes, and ensure smooth operations across logistics, finance, and customer service. Key Responsibilities Supervise and support a team of 8-10 staff in the distribution centre. Manage inventory control, order processing, and invoicing Oversee logistics and optimise internal workflows Support ecommerce operations and ensure excellent customer service Prepare financial and performance reports for management Skills & ExperienceEssential: Strong knowledge of SAGE and accounting processes Proven team management and leadership experience Background in logistics, warehousing, or manufacturing Excellent organisational and administrative skills Ability to prioritise tasks and maintain accountability Preferred: Experience with ecommerce operations Knowledge of tax declarations and reporting The Ideal Candidate:You'll be a level-headed, approachable leader who can balance authority with empathy. This role requires someone who can influence and motivate a diverse team, remain calm under pressure, and ensure daily operations run smoothly. Why Join? Be part of a small, close-knit company with a supportive culture Work for a market leader with the backing of a wider international group Opportunity to make a real impact in a role with variety and responsibility #
Marketplace Manager About Us Simple Lighting is a well-established UK lighting brand specialising in LED lighting for homes and businesses. Until now, our sales have been exclusively through our eCommerce website. As part of our 2026 growth strategy, we are expanding into the UK s biggest online marketplaces and we re looking for a highly skilled Marketplace Manager to lead this new division from the ground up. This is a rare opportunity to build and own a brand-new revenue channel within a fast-moving, ambitious business. Role Overview We are seeking an experienced and driven Marketplace Manager to launch, build, and manage our presence across major online marketplaces. You will be responsible for developing strategy, working with our team to build listings, ensuring compliance, optimising performance, managing ads, monitoring profitability, and scaling revenue across all platforms. This role is ideal for someone who has successfully launched brands and managed teams on marketplaces before and not just managed existing channels. Key Marketplaces to Launch (Phase 1 2) You will lead the launch plan for the following channels, upon agreed priority: Amazon eBay (url removed) The Range Debenhams Wayfair OnBuy Additional marketplaces based on your research and performance insights. Key Responsibilities Marketplace Launch & Setup Create and execute the full marketplace launch strategy across Amazon, eBay, (url removed), Wayfair, Debenhams, The Range, and OnBuy. Work with your team to build and manage all product listings, categories, variations, and storefront branding. Integrate marketplace feeds with our existing tech stack, with clear focus on synchronising stock feeds to prevent overselling. Ensure all listings meet marketplace compliance, content, imagery, and SEO standards. Ongoing Marketplace Management Manage day-to-day operations across all marketplace accounts. Train and support your team for product content optimisation: titles, bullets, descriptions, imagery, A+ Content. Monitor pricing, fees, margin, returns, chargebacks, and listing health. Track inventory levels, stock forecasting, and slow-moving SKUs. Oversee our teams management of customer messages, returns, and claims with excellent service. Ensure all marketplace rules and performance metrics are met. Advertising & Performance Optimisation Manage Amazon PPC, eBay PPC, and marketplace promotions. Conduct keyword research, competitor analysis, and category research. Improve contribution margin by optimising ads, conversion rates, and product mix. Track KPIs such as ROAS, ACOS, CTR, conversions, and buy-box performance. Growth, Reporting & Strategy Develop quarterly growth strategies and present results to management. Build accurate marketplace forecasts and profitability models. Recommend new products, categories, and bundle opportunities. Identify and launch new marketplaces as the business scales. Required Skills & Experience: 5+ years experience launching and managing marketplaces (Amazon, eBay essential). Proven experience onboarding products and driving profitable growth. Strong knowledge of Amazon Seller Central, marketplace SEO, feed management, and PPC. Ability to manage listings, data, content, compliance, and customer operations. Highly analytical able to work with margins, net profit models, and KPIs. Excellent written English for content optimisation. Experience in consumer products, home improvement, lighting, electricals, or similar is a bonus. Bonus & Compensation Structure Base Salary - £37,500 £45,000 depending on experience and capability. Annual Profit-Based Bonus. A performance bonus of up to 15% of base salary based on the net profit generated from marketplace sales. This structure rewards profitable growth, not just revenue. What We Offer: Chance to build an entire division from scratch Full support with product data, imagery, content and stock Career progression into Marketplace Head / eCommerce Lead as the division grows A supportive, ambitious leadership team Opportunity to shape the UK s leading LED lighting marketplace presence
Dec 04, 2025
Full time
Marketplace Manager About Us Simple Lighting is a well-established UK lighting brand specialising in LED lighting for homes and businesses. Until now, our sales have been exclusively through our eCommerce website. As part of our 2026 growth strategy, we are expanding into the UK s biggest online marketplaces and we re looking for a highly skilled Marketplace Manager to lead this new division from the ground up. This is a rare opportunity to build and own a brand-new revenue channel within a fast-moving, ambitious business. Role Overview We are seeking an experienced and driven Marketplace Manager to launch, build, and manage our presence across major online marketplaces. You will be responsible for developing strategy, working with our team to build listings, ensuring compliance, optimising performance, managing ads, monitoring profitability, and scaling revenue across all platforms. This role is ideal for someone who has successfully launched brands and managed teams on marketplaces before and not just managed existing channels. Key Marketplaces to Launch (Phase 1 2) You will lead the launch plan for the following channels, upon agreed priority: Amazon eBay (url removed) The Range Debenhams Wayfair OnBuy Additional marketplaces based on your research and performance insights. Key Responsibilities Marketplace Launch & Setup Create and execute the full marketplace launch strategy across Amazon, eBay, (url removed), Wayfair, Debenhams, The Range, and OnBuy. Work with your team to build and manage all product listings, categories, variations, and storefront branding. Integrate marketplace feeds with our existing tech stack, with clear focus on synchronising stock feeds to prevent overselling. Ensure all listings meet marketplace compliance, content, imagery, and SEO standards. Ongoing Marketplace Management Manage day-to-day operations across all marketplace accounts. Train and support your team for product content optimisation: titles, bullets, descriptions, imagery, A+ Content. Monitor pricing, fees, margin, returns, chargebacks, and listing health. Track inventory levels, stock forecasting, and slow-moving SKUs. Oversee our teams management of customer messages, returns, and claims with excellent service. Ensure all marketplace rules and performance metrics are met. Advertising & Performance Optimisation Manage Amazon PPC, eBay PPC, and marketplace promotions. Conduct keyword research, competitor analysis, and category research. Improve contribution margin by optimising ads, conversion rates, and product mix. Track KPIs such as ROAS, ACOS, CTR, conversions, and buy-box performance. Growth, Reporting & Strategy Develop quarterly growth strategies and present results to management. Build accurate marketplace forecasts and profitability models. Recommend new products, categories, and bundle opportunities. Identify and launch new marketplaces as the business scales. Required Skills & Experience: 5+ years experience launching and managing marketplaces (Amazon, eBay essential). Proven experience onboarding products and driving profitable growth. Strong knowledge of Amazon Seller Central, marketplace SEO, feed management, and PPC. Ability to manage listings, data, content, compliance, and customer operations. Highly analytical able to work with margins, net profit models, and KPIs. Excellent written English for content optimisation. Experience in consumer products, home improvement, lighting, electricals, or similar is a bonus. Bonus & Compensation Structure Base Salary - £37,500 £45,000 depending on experience and capability. Annual Profit-Based Bonus. A performance bonus of up to 15% of base salary based on the net profit generated from marketplace sales. This structure rewards profitable growth, not just revenue. What We Offer: Chance to build an entire division from scratch Full support with product data, imagery, content and stock Career progression into Marketplace Head / eCommerce Lead as the division grows A supportive, ambitious leadership team Opportunity to shape the UK s leading LED lighting marketplace presence
Business Development Representative - London, UK 40 hours per week Based in the office near Liverpool Street (5 days per week onsite) Monday - Friday / 9.00am - 6pm 14.31 - 15.90 per hour Are you a natural relationship builder with a passion for sales and eCommerce? We're looking for a Business Development Representative - to join our clients growing EU Expansion Team, helping to connect new contacts with exciting opportunities in the UK market. This is your chance to step into a role where you'll make a real impact, working at the forefront of online retail innovation. What You'll Be Doing Engage with Prospects : Reach out to potential business partners and create strong initial connections. Drive Opportunities : Schedule follow-up meetings for account managers to explore collaborations and next steps. Enhance Communication : Deliver a smooth, positive experience for every prospect. Support the Sales Cycle : Provide account managers with the insights and context they need to secure new partnerships. Stay Ahead of Trends : Conduct market research to identify fresh opportunities and emerging business needs. What We're Looking For Outstanding communication skills. Previous experience in a customer-facing role, ideally within sales or business development. Strong organizational skills and keen attention to detail. Proactive, adaptable, and motivated to succeed in a fast-paced environment. Bonus Points For Experience in retail, tech, or eCommerce. Familiarity with CRM platforms such as Salesforce. Strong analytical and problem-solving skills. A creative, resourceful approach to generating leads.
Dec 04, 2025
Contractor
Business Development Representative - London, UK 40 hours per week Based in the office near Liverpool Street (5 days per week onsite) Monday - Friday / 9.00am - 6pm 14.31 - 15.90 per hour Are you a natural relationship builder with a passion for sales and eCommerce? We're looking for a Business Development Representative - to join our clients growing EU Expansion Team, helping to connect new contacts with exciting opportunities in the UK market. This is your chance to step into a role where you'll make a real impact, working at the forefront of online retail innovation. What You'll Be Doing Engage with Prospects : Reach out to potential business partners and create strong initial connections. Drive Opportunities : Schedule follow-up meetings for account managers to explore collaborations and next steps. Enhance Communication : Deliver a smooth, positive experience for every prospect. Support the Sales Cycle : Provide account managers with the insights and context they need to secure new partnerships. Stay Ahead of Trends : Conduct market research to identify fresh opportunities and emerging business needs. What We're Looking For Outstanding communication skills. Previous experience in a customer-facing role, ideally within sales or business development. Strong organizational skills and keen attention to detail. Proactive, adaptable, and motivated to succeed in a fast-paced environment. Bonus Points For Experience in retail, tech, or eCommerce. Familiarity with CRM platforms such as Salesforce. Strong analytical and problem-solving skills. A creative, resourceful approach to generating leads.
Central London Monday-Friday 40 hours Up to £50,000 2/3+ years previous experience managing an Amazon account is essential, ideally within a 1P Vendor Central environment. Ready to shape the future of global brands on one of the world s most powerful retail platforms? Our client is looking for an Amazon Account Manager with proven 1P Vendor Central experience, a sharp analytical mindset and the confidence to turn complex data into smart commercial decisions. If you re an organised, detail-driven communicator who thrives in fast-paced environments and knows how to elevate product visibility, conversion and overall account health, this is the role where you can truly make an impact. One to One Personnel is proud to partner with a leading name in the industry and are currently seeking an experienced Amazon Account Manager who has previous experience working within Amazon in a similar role. You must be highly experienced, organised and detail oriented. To be considered A minimum of 2/3+ years previous experience managing an Amazon account, ideally within a 1P Vendor Central environment. High proficiency in Excel or Google Sheets and you must have a minimum of 3 years UK based work experience in a similar role. Preferred Skills 2/3+ years previous experience managing an Amazon account, ideally within a 1P Vendor Central environment Strong analytical mindset with the ability to interpret data, identify trends, and translate insights into actionable recommendations. High proficiency in Excel or Google Sheets Excellent communicator with strong attention to detail and the ability to collaborate across teams and external stakeholders Highly organised, proactive, and able to manage multiple priorities in a fast-paced environment Roles and Responsibilities Manage and maintain the full product catalogue through Vendor Central, ensuring accurate content correct categorisation, and compliance with Amazon s requirements. Optimise listings including titles, bullet points, descriptions, keywords, and imagery for both new and existing products to improve discoverability and conversion rates. Work closely with Customer Operations to ensure smooth order flow, assisting with operational issues if required. Lead the strategy, development, and ongoing optimisation of the Brand Store, delivering cohesive seasonal updates and ensuring consistent brand presentation. Monitor sales, stock levels, availability, and overall account health. Identify issues or blockers and collaborate with both internal and external teams to resolve them promptly. Partner with the Advertising Agency to develop and implement advertising campaigns and track performance, ensuring activity is aligned with Brand goals. Produce weekly performance reports highlighting key metrics. Provide actionable insights that support growth, efficiency and strategic decision making. Primary KPi s: Improve % of catalogue readiness Increase conversion rate Drive top line sales growth What s in It for You? Up to £50,000 (depending on qualifications & experience) 25 days of annual leave + bank holidays Additional days holiday between Christmas and New Year if the Directors decide to close the business Standard working hours 9 to 5:30 - 30 min lunch = 40 hours a week 1-day WFH after probation and training at the company s sole discretion (non-contractual) Workplace Pension Scheme 60% Discount on our products that we have on Ecommerce Sample sales 2+ times a year Short Leave with pre-approval from Line Manager to take up to 2 hours off without deduction from holiday allowance Statutory sick pay Annual pay review and/or bonus at the Directors discretion If you re ready to take the next step in your Amazon career and help shape the success of global brands, Louise would love to hear from you. Apply now to join our team.
Dec 04, 2025
Full time
Central London Monday-Friday 40 hours Up to £50,000 2/3+ years previous experience managing an Amazon account is essential, ideally within a 1P Vendor Central environment. Ready to shape the future of global brands on one of the world s most powerful retail platforms? Our client is looking for an Amazon Account Manager with proven 1P Vendor Central experience, a sharp analytical mindset and the confidence to turn complex data into smart commercial decisions. If you re an organised, detail-driven communicator who thrives in fast-paced environments and knows how to elevate product visibility, conversion and overall account health, this is the role where you can truly make an impact. One to One Personnel is proud to partner with a leading name in the industry and are currently seeking an experienced Amazon Account Manager who has previous experience working within Amazon in a similar role. You must be highly experienced, organised and detail oriented. To be considered A minimum of 2/3+ years previous experience managing an Amazon account, ideally within a 1P Vendor Central environment. High proficiency in Excel or Google Sheets and you must have a minimum of 3 years UK based work experience in a similar role. Preferred Skills 2/3+ years previous experience managing an Amazon account, ideally within a 1P Vendor Central environment Strong analytical mindset with the ability to interpret data, identify trends, and translate insights into actionable recommendations. High proficiency in Excel or Google Sheets Excellent communicator with strong attention to detail and the ability to collaborate across teams and external stakeholders Highly organised, proactive, and able to manage multiple priorities in a fast-paced environment Roles and Responsibilities Manage and maintain the full product catalogue through Vendor Central, ensuring accurate content correct categorisation, and compliance with Amazon s requirements. Optimise listings including titles, bullet points, descriptions, keywords, and imagery for both new and existing products to improve discoverability and conversion rates. Work closely with Customer Operations to ensure smooth order flow, assisting with operational issues if required. Lead the strategy, development, and ongoing optimisation of the Brand Store, delivering cohesive seasonal updates and ensuring consistent brand presentation. Monitor sales, stock levels, availability, and overall account health. Identify issues or blockers and collaborate with both internal and external teams to resolve them promptly. Partner with the Advertising Agency to develop and implement advertising campaigns and track performance, ensuring activity is aligned with Brand goals. Produce weekly performance reports highlighting key metrics. Provide actionable insights that support growth, efficiency and strategic decision making. Primary KPi s: Improve % of catalogue readiness Increase conversion rate Drive top line sales growth What s in It for You? Up to £50,000 (depending on qualifications & experience) 25 days of annual leave + bank holidays Additional days holiday between Christmas and New Year if the Directors decide to close the business Standard working hours 9 to 5:30 - 30 min lunch = 40 hours a week 1-day WFH after probation and training at the company s sole discretion (non-contractual) Workplace Pension Scheme 60% Discount on our products that we have on Ecommerce Sample sales 2+ times a year Short Leave with pre-approval from Line Manager to take up to 2 hours off without deduction from holiday allowance Statutory sick pay Annual pay review and/or bonus at the Directors discretion If you re ready to take the next step in your Amazon career and help shape the success of global brands, Louise would love to hear from you. Apply now to join our team.
Finance Manager West Yorkshire £70,000 - £75,000 + 10% Bonus, 25 days Holiday Global Fitness Equipment Brand French-speaking - International Finance Manager - We will only review candidates who are fluent in French Please make this clear on your CV/application This is a fantastic opportunity to join a global industry leader in the fitness equipment sector. The company designs, manufactures, and distributes premium products to both home and commercial markets, operating across an extensive international network. It's a dynamic and fast-moving environment with a strong culture of collaboration and innovation, a truly exciting place to build your career. The Role Lead and develop a small Finance & Administration team, overseeing day-to-day operations across accounting, reporting, HR, and compliance. Develop and implement financial strategies in line with the company's long-term objectives. Manage cash flow and banking relationships, including foreign exchange and supplier payments. Supervise general and cost accounting, ensuring reliability and accuracy of financial reporting. Oversee month-end and year-end closings, tax returns, and various statutory declarations. Ensure compliance with legal and regulatory requirements, managing audits, contracts, and administrative tasks. Partner with senior leadership to drive performance improvements and support decision-making. Oversee HR operations, including contracts, payroll, and employee relations. Continuously improve financial processes and controls, promoting efficiency and accountability. About You Qualified accountant (ACA, ACCA, or CIMA) Previous experience in a Finance Manager or Management Controller role. Strong knowledge of French accounting standards and corporate tax requirements. Fluent French is essential for collaboration with international teams. Proven leadership skills with the ability to manage and develop a small team. Highly organised, analytical, and commercially minded, with strong attention to detail. What's on Offer Competitive salary of £70,000 - £75,000 10% annual bonus Supportive, international working culture Opportunities for growth and long-term development Zachary Daniels and our client are both equal opportunity employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. Zachary Daniels is a Niche, National & International Recruitment Consultancy. Specialising in Finance HR & Talent Supply Chain & Logistics Marketing & Digital Property & Centre Management Retail, Trade & Leisure Operations Senior Appointments & Exec Buying, Merchandising & Ecommerce Design, Technical, Wholesale & Production H&S & Compliance Sales. BBBH34929 JBRP1_UKTJ
Dec 04, 2025
Full time
Finance Manager West Yorkshire £70,000 - £75,000 + 10% Bonus, 25 days Holiday Global Fitness Equipment Brand French-speaking - International Finance Manager - We will only review candidates who are fluent in French Please make this clear on your CV/application This is a fantastic opportunity to join a global industry leader in the fitness equipment sector. The company designs, manufactures, and distributes premium products to both home and commercial markets, operating across an extensive international network. It's a dynamic and fast-moving environment with a strong culture of collaboration and innovation, a truly exciting place to build your career. The Role Lead and develop a small Finance & Administration team, overseeing day-to-day operations across accounting, reporting, HR, and compliance. Develop and implement financial strategies in line with the company's long-term objectives. Manage cash flow and banking relationships, including foreign exchange and supplier payments. Supervise general and cost accounting, ensuring reliability and accuracy of financial reporting. Oversee month-end and year-end closings, tax returns, and various statutory declarations. Ensure compliance with legal and regulatory requirements, managing audits, contracts, and administrative tasks. Partner with senior leadership to drive performance improvements and support decision-making. Oversee HR operations, including contracts, payroll, and employee relations. Continuously improve financial processes and controls, promoting efficiency and accountability. About You Qualified accountant (ACA, ACCA, or CIMA) Previous experience in a Finance Manager or Management Controller role. Strong knowledge of French accounting standards and corporate tax requirements. Fluent French is essential for collaboration with international teams. Proven leadership skills with the ability to manage and develop a small team. Highly organised, analytical, and commercially minded, with strong attention to detail. What's on Offer Competitive salary of £70,000 - £75,000 10% annual bonus Supportive, international working culture Opportunities for growth and long-term development Zachary Daniels and our client are both equal opportunity employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. Zachary Daniels is a Niche, National & International Recruitment Consultancy. Specialising in Finance HR & Talent Supply Chain & Logistics Marketing & Digital Property & Centre Management Retail, Trade & Leisure Operations Senior Appointments & Exec Buying, Merchandising & Ecommerce Design, Technical, Wholesale & Production H&S & Compliance Sales. BBBH34929 JBRP1_UKTJ
Job title: eCommerce Success Manager Location: London (Hybrid) Contract: Six months (possibility of extension) Be a part of a revolutionary change. At PMI, we've chosen to do something incredible. With huge change, comes huge opportunity. So, wherever you join us, you'll enjoy the freedom to dream up and deliver, better, brighter solutions in a space that allows you to move your career forward in endlessly different directions. The Smoke Free Product function is undergoing a critical overhaul as we look to transform into an agile, consumer-centric business that harnesses technological innovation to deliver smarter, science-backed alternatives to millions of adults around the world who would otherwise continue to smoke. It is only by focusing on our strategic priorities and the right organization that we are fully enabled to deliver what matters the most for our consumers along their journey toward better alternatives to cigarettes - a smoke-free future. Here, you can make a difference. You can craft the consumer journey, from discovery and acquisition through to conversion and loyalty. And you can watch your efforts lead to meaningful change for the benefit of adult smokers on their way to better alternatives. eCommerce is growing and represents today a critical piece of our omnichannel engine. Our ambition is to build the best-in-class eCommerce experiences by consistently improving and enriching our website with engaging digital journeys and experiences, consumer first acquisition & retention programs, latest eCommerce features and new innovative solutions. We're looking for a data-driven, technically skilled eCommerce Success Manager who will be focused on helping us maintain quality on our B2C websites. To help continue to drive performance, growth, and optimization of our online sales channels. The E-Commerce Success Manager is the central point of contact for all issues, bugs, and technical challenges impacting the performance and user experience of the e-commerce site. This role ensures seamless collaboration between markets, IT, internal stakeholders and external partners to identify, track, prioritise, and resolve issues efficiently. The E-Commerce Success Manager plays a key global role in maintaining platform stability, improving operational excellence, and communicating resolution progress and performance insights to senior stakeholders. Key Responsibilities Issue & Bug Management Serve as the single owner globally for all website issues and defects reported by internal stakeholders & consumers. Log, prioritise, and track bugs through resolution, ensuring timely fixes in collaboration with IT, development, and QA teams. Coordinate triage sessions to assess impact, root cause, and urgency of reported issues. Maintain a central issue tracker and ensure clear visibility across teams. Analyze and manage alert systems software ensuring it is optimal and accurate to capture any issues Stakeholder Communication & Reporting Act as the main liaison between e-commerce, IT, and business stakeholders. Provide regular reporting and dashboards on open issues, progress, resolution rates, and trends. Escalate high-impact issues to senior management with clear context and recommended next steps. Communicate proactively on downtime, system changes, or critical incidents. Hold success & satisfaction reviews around site stability, raised issues & performance with core markets Continuous Improvement Identify recurring pain points and propose process or platform improvements through tools such as content square and customer insight data Track conversion rate of our customer journey understanding any drops & route cause Collaborate with analytics and product teams to ensure a frictionless customer experience. Contribute to building standard operating procedures for issue management and site quality. Hold success & satisfaction reviews around site stability & performance with core markets Analyze if we have the right alerting in place and right processes to respond to any alerts triggered Follow up & ensure corrective action has been taken following any post issue root cause analysis Stress test the website Skills & Experience Required 5+ years of experience in e-commerce operations or technical account management. Strong understanding of e-commerce platforms (e.g., Adobe Experience Manager & Hybris) Understanding of Analytical tools such as Google Analytics & Content Square Excellent communication and coordination skills with cross-functional teams. Analytical mindset with proficiency in reporting and issue-tracking tools (e.g., Jira) Ability to translate technical information into clear business updates. Highly organised, detail-oriented, and solution-driven. Key Attributes Calm under pressure and confident managing multiple priorities. Collaborative with strong stakeholder management skills. Passionate about delivering excellent customer experiences. Proactive, accountable, and always seeking improvement.
Dec 04, 2025
Contractor
Job title: eCommerce Success Manager Location: London (Hybrid) Contract: Six months (possibility of extension) Be a part of a revolutionary change. At PMI, we've chosen to do something incredible. With huge change, comes huge opportunity. So, wherever you join us, you'll enjoy the freedom to dream up and deliver, better, brighter solutions in a space that allows you to move your career forward in endlessly different directions. The Smoke Free Product function is undergoing a critical overhaul as we look to transform into an agile, consumer-centric business that harnesses technological innovation to deliver smarter, science-backed alternatives to millions of adults around the world who would otherwise continue to smoke. It is only by focusing on our strategic priorities and the right organization that we are fully enabled to deliver what matters the most for our consumers along their journey toward better alternatives to cigarettes - a smoke-free future. Here, you can make a difference. You can craft the consumer journey, from discovery and acquisition through to conversion and loyalty. And you can watch your efforts lead to meaningful change for the benefit of adult smokers on their way to better alternatives. eCommerce is growing and represents today a critical piece of our omnichannel engine. Our ambition is to build the best-in-class eCommerce experiences by consistently improving and enriching our website with engaging digital journeys and experiences, consumer first acquisition & retention programs, latest eCommerce features and new innovative solutions. We're looking for a data-driven, technically skilled eCommerce Success Manager who will be focused on helping us maintain quality on our B2C websites. To help continue to drive performance, growth, and optimization of our online sales channels. The E-Commerce Success Manager is the central point of contact for all issues, bugs, and technical challenges impacting the performance and user experience of the e-commerce site. This role ensures seamless collaboration between markets, IT, internal stakeholders and external partners to identify, track, prioritise, and resolve issues efficiently. The E-Commerce Success Manager plays a key global role in maintaining platform stability, improving operational excellence, and communicating resolution progress and performance insights to senior stakeholders. Key Responsibilities Issue & Bug Management Serve as the single owner globally for all website issues and defects reported by internal stakeholders & consumers. Log, prioritise, and track bugs through resolution, ensuring timely fixes in collaboration with IT, development, and QA teams. Coordinate triage sessions to assess impact, root cause, and urgency of reported issues. Maintain a central issue tracker and ensure clear visibility across teams. Analyze and manage alert systems software ensuring it is optimal and accurate to capture any issues Stakeholder Communication & Reporting Act as the main liaison between e-commerce, IT, and business stakeholders. Provide regular reporting and dashboards on open issues, progress, resolution rates, and trends. Escalate high-impact issues to senior management with clear context and recommended next steps. Communicate proactively on downtime, system changes, or critical incidents. Hold success & satisfaction reviews around site stability, raised issues & performance with core markets Continuous Improvement Identify recurring pain points and propose process or platform improvements through tools such as content square and customer insight data Track conversion rate of our customer journey understanding any drops & route cause Collaborate with analytics and product teams to ensure a frictionless customer experience. Contribute to building standard operating procedures for issue management and site quality. Hold success & satisfaction reviews around site stability & performance with core markets Analyze if we have the right alerting in place and right processes to respond to any alerts triggered Follow up & ensure corrective action has been taken following any post issue root cause analysis Stress test the website Skills & Experience Required 5+ years of experience in e-commerce operations or technical account management. Strong understanding of e-commerce platforms (e.g., Adobe Experience Manager & Hybris) Understanding of Analytical tools such as Google Analytics & Content Square Excellent communication and coordination skills with cross-functional teams. Analytical mindset with proficiency in reporting and issue-tracking tools (e.g., Jira) Ability to translate technical information into clear business updates. Highly organised, detail-oriented, and solution-driven. Key Attributes Calm under pressure and confident managing multiple priorities. Collaborative with strong stakeholder management skills. Passionate about delivering excellent customer experiences. Proactive, accountable, and always seeking improvement.
We're looking hire a Digital Producer or Digital Project Manager or Digital Agency Account Manager. If you love taking messy ideas and turning them into brilliantly executed digital products, this role will feel like home. You will get the variety, autonomy and pace you enjoy, along with a team who actually know how to deliver. If you want to work somewhere that values creativity as much as clear thinking, this one is for you. You will lead projects that matter. One week it might be a bespoke app that solves a real business problem, the next an eCommerce build or a custom digital tool that pushes the limits of what a client thinks is possible. You will guide the process, shape the solution, keep the team aligned and make sure the delivery is sharp. And you'll have the support of designers and developers who want to do great work with you instead of fighting against impossible deadlines. This role suits someone who enjoys being at the centre of things. Someone who likes talking to clients, spotting opportunities and keeping projects moving with calm, steady leadership. If you enjoy a mix of creativity, logic and hands on problem solving, you will thrive here. This role is for you if: You communicate clearly and confidently with clients and internal teams You love creating brilliant user experiences and solving usability problems You get excited about what digital can do and enjoy shaping ideas into working solutions You enjoy managing timelines, budgets and delivery without losing your cool You naturally bring people together and know how to get the best out of a team You have experience delivering complex digital projects, ideally in an agency or studio setting You want to work somewhere collaborative where everyone genuinely pulls together What you will get: A creative, friendly, ambitious studio environment Colleagues who share ideas, support each other and want to build great products Real investment in your learning and career progression Tech talks, workshops and regular internal knowledge sharing Socials, Friday drinks and a team you will actually enjoy spending time with Pension, travel loan, cycle to work and generous holiday options Holiday buy back, monthly recognition awards and a profit bonus share scheme If you want a Digital Producer role where you can influence the work, shape the thinking and deliver digital products you are genuinely proud of, click apply and let's talk.
Dec 04, 2025
Full time
We're looking hire a Digital Producer or Digital Project Manager or Digital Agency Account Manager. If you love taking messy ideas and turning them into brilliantly executed digital products, this role will feel like home. You will get the variety, autonomy and pace you enjoy, along with a team who actually know how to deliver. If you want to work somewhere that values creativity as much as clear thinking, this one is for you. You will lead projects that matter. One week it might be a bespoke app that solves a real business problem, the next an eCommerce build or a custom digital tool that pushes the limits of what a client thinks is possible. You will guide the process, shape the solution, keep the team aligned and make sure the delivery is sharp. And you'll have the support of designers and developers who want to do great work with you instead of fighting against impossible deadlines. This role suits someone who enjoys being at the centre of things. Someone who likes talking to clients, spotting opportunities and keeping projects moving with calm, steady leadership. If you enjoy a mix of creativity, logic and hands on problem solving, you will thrive here. This role is for you if: You communicate clearly and confidently with clients and internal teams You love creating brilliant user experiences and solving usability problems You get excited about what digital can do and enjoy shaping ideas into working solutions You enjoy managing timelines, budgets and delivery without losing your cool You naturally bring people together and know how to get the best out of a team You have experience delivering complex digital projects, ideally in an agency or studio setting You want to work somewhere collaborative where everyone genuinely pulls together What you will get: A creative, friendly, ambitious studio environment Colleagues who share ideas, support each other and want to build great products Real investment in your learning and career progression Tech talks, workshops and regular internal knowledge sharing Socials, Friday drinks and a team you will actually enjoy spending time with Pension, travel loan, cycle to work and generous holiday options Holiday buy back, monthly recognition awards and a profit bonus share scheme If you want a Digital Producer role where you can influence the work, shape the thinking and deliver digital products you are genuinely proud of, click apply and let's talk.
GROUP FINANCE MANAGER MARLOW (2 DAYS) / LONDON (2 DAYS) / HOME (1 DAY) 50,000 to 60,000 BASE + BENEFITS THE COMPANY: We're proud to be partnering with a successful group of companies that operates across various industries, including key areas which are consumer facing retail and ecommerce businesses. As Group Finance Manager, you'll be responsible for overseeing the external accountancy practice that handle all transactional, year end and management account preparations, whilst taking full accountability for accuracy and high-quality outputs. This is an excellent opportunity for a hands-on Group Finance Manager to become the finance "engine room" supporting the CFO across the wider group, where you'll be focused on Budgeting, Forecasting, MI Analysis and Business Partnering. Supporting multiple business models and stakeholders - ideal for someone who enjoys variety, and is currently at Management Accountant, Finance Business Partner or Finance Manager lelv. THE GROUP FINANCE MANAGER ROLE: Financial Reporting, Compliance, FP&A and Commercial Analysis Support the preparation of consolidated monthly management accounts and board packs across the group Partner with outsourced accountants to ensure accuracy and timeliness across ledgers, reconciliations, AP, AR and payroll Assist with statutory accounts preparation and coordinate with external auditors Support tax compliance including VAT, corporation tax and PAYE via outsourced providers Maintain and improve internal controls, reporting standards, and compliance frameworks Support budgets, forecasts and cash flow modelling alongside the CFO Deliver insightful variance analysis to drive performance across the portfolio Assist with financial modelling for new investments, business cases, and commercial opportunities Business Partnering / Stakeholder Management / Operational Support Build strong working relationships with business leaders and outsourced finance teams Drive process improvement initiatives across reporting, systems and controls Provide ad hoc analysis and decision support to the CFO and leadership team Take ownership of day-to-day operational finance tasks where required to keep group companies running smoothly, and ensuring admin/finance processes run efficiently across the hybrid setup THE PERSON: Newly Qualified / 1 to 2 Years PQE (ACA / ACCA / CIMA or equivalent) Must have experience as in a Finance Manager, Management Accountant, Finance Business Partner role, or similar. Experience within a consumer facing industry, ideally within ecommerce, such a retail, fashion, travel, FMCG. skill set (reporting, stakeholder management, analysis) Experience supporting management reporting, board packs, budgeting, forecasting, stakeholder management, stock and Analysis/FP&A Comfortable liaising with external/outsourced providers and juggling multiple stakeholders Strong Excel skills and financial modelling capability Commercially curious, proactive, organised and solutions-focused, and confident communicating financial information to non-finance stakeholders Must have own Car and UK Driving licence, and willing to travel between Marlow and London offices, with ad-hoc travel in the UK and Internationally. TO APPLY: If you have experience as a Finance Manager, Management Accountant or Finance Business Partner with the above skill set, please apply via the advert for consideration. By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.
Dec 04, 2025
Full time
GROUP FINANCE MANAGER MARLOW (2 DAYS) / LONDON (2 DAYS) / HOME (1 DAY) 50,000 to 60,000 BASE + BENEFITS THE COMPANY: We're proud to be partnering with a successful group of companies that operates across various industries, including key areas which are consumer facing retail and ecommerce businesses. As Group Finance Manager, you'll be responsible for overseeing the external accountancy practice that handle all transactional, year end and management account preparations, whilst taking full accountability for accuracy and high-quality outputs. This is an excellent opportunity for a hands-on Group Finance Manager to become the finance "engine room" supporting the CFO across the wider group, where you'll be focused on Budgeting, Forecasting, MI Analysis and Business Partnering. Supporting multiple business models and stakeholders - ideal for someone who enjoys variety, and is currently at Management Accountant, Finance Business Partner or Finance Manager lelv. THE GROUP FINANCE MANAGER ROLE: Financial Reporting, Compliance, FP&A and Commercial Analysis Support the preparation of consolidated monthly management accounts and board packs across the group Partner with outsourced accountants to ensure accuracy and timeliness across ledgers, reconciliations, AP, AR and payroll Assist with statutory accounts preparation and coordinate with external auditors Support tax compliance including VAT, corporation tax and PAYE via outsourced providers Maintain and improve internal controls, reporting standards, and compliance frameworks Support budgets, forecasts and cash flow modelling alongside the CFO Deliver insightful variance analysis to drive performance across the portfolio Assist with financial modelling for new investments, business cases, and commercial opportunities Business Partnering / Stakeholder Management / Operational Support Build strong working relationships with business leaders and outsourced finance teams Drive process improvement initiatives across reporting, systems and controls Provide ad hoc analysis and decision support to the CFO and leadership team Take ownership of day-to-day operational finance tasks where required to keep group companies running smoothly, and ensuring admin/finance processes run efficiently across the hybrid setup THE PERSON: Newly Qualified / 1 to 2 Years PQE (ACA / ACCA / CIMA or equivalent) Must have experience as in a Finance Manager, Management Accountant, Finance Business Partner role, or similar. Experience within a consumer facing industry, ideally within ecommerce, such a retail, fashion, travel, FMCG. skill set (reporting, stakeholder management, analysis) Experience supporting management reporting, board packs, budgeting, forecasting, stakeholder management, stock and Analysis/FP&A Comfortable liaising with external/outsourced providers and juggling multiple stakeholders Strong Excel skills and financial modelling capability Commercially curious, proactive, organised and solutions-focused, and confident communicating financial information to non-finance stakeholders Must have own Car and UK Driving licence, and willing to travel between Marlow and London offices, with ad-hoc travel in the UK and Internationally. TO APPLY: If you have experience as a Finance Manager, Management Accountant or Finance Business Partner with the above skill set, please apply via the advert for consideration. By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.
Central London Monday-Friday 40 hours Up to £35,000 Fluent in German? This role is for you - candidates without it will not be considered! Are you fluent in German and passionate about delivering exceptional customer service? Join our London team as a German speaking Sales Operations & Customer Service Executive, supporting some of the world s most reputable fashion brands. You ll manage key accounts, streamline order processes and play a pivotal role in ensuring customer satisfaction across their global portfolio. If you thrive in a fast-paced environment and love building strong relationships, this is your chance to make an impact in the fashion industry. One to One Personnel is proud to partner with a leading name in the industry and are currently seeking an experienced Sales Operations & Customer Service Executive who is fluent in German. You must be highly experienced, organised and detail oriented. To be considered Fluent in German. B2B Sales, a minimum of 1-2 years general office experience and you must have a minimum of 3 years UK based work experience in a similar role. Preferred Skills Fluent in German(Essential) B2B Sales Minimum of 1-2 years of general office experience, you must be able to demonstrate acquired skills and measurable success in each of the following areas: Excellent working knowledge of Microsoft Office, in particular, Excel STYLEman experience is desirable, but not essential Excellent communication and organizational skills Passionate about customer service An eye for detail Excellent verbal and written communication skills Roles and Responsibilities Responsibilities below apply to the customers/accounts within the DACH Region only which this role is accountable for: Build strong relationships with account contacts to understand their operational needs and service expectations Produce orderbooks focusing on customer requirements and business targets Keep your manager informed of any challenges with your customers/orders etc Enter orders into the system where required Manage and input customer data including, pricing, part numbers and VAS Work closely with other teams such as Sales, Logistics, and Operations to resolve customer issues, address any product-related concerns, and ensure the smooth processing of orders from start to finish Analyse orderbooks and inform customers and sales teams of any challenges preventing the orders from shipping Ensure orders are accurate and as the customer requested them by reviewing them prior to the shipping window opening Support the allocation of customer orders and maintain effective communication with the warehouse to ensure timely order processing and shipment preparation Communicate and if necessary, visit key customers on a regular basis to review the shipping season, and prepare for the next one Assist in monitoring key performance metrics such as order fulfilment rates, customer satisfaction, and delays Build and develop strong working relationships with external and internal customers Provide feedback on any recurring issues and help propose solutions to improve the customer experience Assist customers with pricing, credits, invoices and terms Attend any training and development courses All other duties and special projects as assigned What s in It for You? Up to £35,000 (depending on qualifications & experience) 25 days of annual leave + bank holidays Additional days holiday between Christmas and New Year if the Directors decide to close the business Standard working hours 9 to 5:30 - 30 min lunch = 40 hours a week 1-day WFH after probation and training at the company s sole discretion (non-contractual) Workplace Pension Scheme 60% Discount on our products that we have on Ecommerce Sample sales 2+ times a year Short Leave with pre-approval from Line Manager to take up to 2 hours off without deduction from holiday allowance Statutory sick pay Annual pay review and/or bonus at the Directors discretion Ready to join the team? Get in touch with Louise at One to One Personnel to start your journey.
Dec 03, 2025
Full time
Central London Monday-Friday 40 hours Up to £35,000 Fluent in German? This role is for you - candidates without it will not be considered! Are you fluent in German and passionate about delivering exceptional customer service? Join our London team as a German speaking Sales Operations & Customer Service Executive, supporting some of the world s most reputable fashion brands. You ll manage key accounts, streamline order processes and play a pivotal role in ensuring customer satisfaction across their global portfolio. If you thrive in a fast-paced environment and love building strong relationships, this is your chance to make an impact in the fashion industry. One to One Personnel is proud to partner with a leading name in the industry and are currently seeking an experienced Sales Operations & Customer Service Executive who is fluent in German. You must be highly experienced, organised and detail oriented. To be considered Fluent in German. B2B Sales, a minimum of 1-2 years general office experience and you must have a minimum of 3 years UK based work experience in a similar role. Preferred Skills Fluent in German(Essential) B2B Sales Minimum of 1-2 years of general office experience, you must be able to demonstrate acquired skills and measurable success in each of the following areas: Excellent working knowledge of Microsoft Office, in particular, Excel STYLEman experience is desirable, but not essential Excellent communication and organizational skills Passionate about customer service An eye for detail Excellent verbal and written communication skills Roles and Responsibilities Responsibilities below apply to the customers/accounts within the DACH Region only which this role is accountable for: Build strong relationships with account contacts to understand their operational needs and service expectations Produce orderbooks focusing on customer requirements and business targets Keep your manager informed of any challenges with your customers/orders etc Enter orders into the system where required Manage and input customer data including, pricing, part numbers and VAS Work closely with other teams such as Sales, Logistics, and Operations to resolve customer issues, address any product-related concerns, and ensure the smooth processing of orders from start to finish Analyse orderbooks and inform customers and sales teams of any challenges preventing the orders from shipping Ensure orders are accurate and as the customer requested them by reviewing them prior to the shipping window opening Support the allocation of customer orders and maintain effective communication with the warehouse to ensure timely order processing and shipment preparation Communicate and if necessary, visit key customers on a regular basis to review the shipping season, and prepare for the next one Assist in monitoring key performance metrics such as order fulfilment rates, customer satisfaction, and delays Build and develop strong working relationships with external and internal customers Provide feedback on any recurring issues and help propose solutions to improve the customer experience Assist customers with pricing, credits, invoices and terms Attend any training and development courses All other duties and special projects as assigned What s in It for You? Up to £35,000 (depending on qualifications & experience) 25 days of annual leave + bank holidays Additional days holiday between Christmas and New Year if the Directors decide to close the business Standard working hours 9 to 5:30 - 30 min lunch = 40 hours a week 1-day WFH after probation and training at the company s sole discretion (non-contractual) Workplace Pension Scheme 60% Discount on our products that we have on Ecommerce Sample sales 2+ times a year Short Leave with pre-approval from Line Manager to take up to 2 hours off without deduction from holiday allowance Statutory sick pay Annual pay review and/or bonus at the Directors discretion Ready to join the team? Get in touch with Louise at One to One Personnel to start your journey.
Müller UK & Ireland is wholly owned by Unternehmensgruppe Theo Müller which employs over 31,000 people throughout Europe. In the UK, Müller develops, manufactures and markets a wide range of branded and private label dairy products made with milk from 1,300 farmers in Britain.Müller is ranked within the top 20 in The Grocer's Top 100 list of Britain's Biggest Brands and is picked from shelves millions of times each year. Müller UK & Ireland includes: Müller Milk & Ingredients which aims to be Britain's private label dairy leader and produces branded and private label fresh milk, cream, butter and ingredients products. It boasts a network of dairies and depots servicing customers throughout the country. Müller Yogurt & Desserts which is the UK's leading yogurt manufacturer which aims to create millions more Müller moments for its consumers. It is responsible for major brands like Müller Corner, Müllerlight, Müller Bliss, Müller Rice, FRijj and Müller Kefir Smoothie and produces chilled desserts under licence from Mondelez International. It also supplies the UK private label yogurt market from a dedicated, state of the art yogurt facility. Senior E-Commerce Manager - 18 month FTC Location: Market Drayton (Hybrid) Full-Time 18 month FTC Lead the Digital Revolution in Grocery Retail! Are you ready to transform how millions of consumers shop online? Join Müller as our Senior E-Commerce Manager and take charge of driving digital growth across our iconic brands in Yoghurts, Desserts & Drinks. This is your opportunity to shape strategy, innovate and make a real impact in one of the UK's leading FMCG businesses. Why You'll Love Working With Us We don't just offer a job - we offer a career where you can thrive. Here's what's in it for you: Competitive salary + bonus scheme Company car Generous annual leave (increasing with service) Contributory pension plan & Life Assurance Employee Assistance Programme & flexible benefits Exclusive discounts at 800+ retailers online and in-store Plus, you'll join a business that values innovation, collaboration and growth. What You'll Do: As Senior E-Commerce Manager, you'll: Develop and lead Müller's eCommerce strategy to grow sales and market share. Champion eCommerce in account planning cycles and track eJBP opportunities. Create a program to upskill internal teams across Sales, Category and Marketing on digital integration. Own the digital growth strategy and execution with key stakeholders. Build performance trackers and digital shelf scorecards with BI and agency partners. Set and evolve Müller's Digital Shelf standards to FMCG best-in-class. Strengthen external relationships with digital and grocery partners. Collaborate with Shopper Marketing to optimise media mix and ROI. Manage external eCommerce agencies and customer-specific touchpoints. Oversee the UK dot P&L with Commercial Finance. Lead commercial strategy and activation plans for Amazon and explore white space opportunities like TikTok and quick commerce. What You'll Bring: Education: Bachelor's degree Experience: 3+ years in an eCommerce role managing UK retail accounts Expertise: Strong understanding of digital commerce, performance tracking, and commercial planning Leadership: Basic team leadership experience Mindset: Strategic, collaborative, and performance-driven Ready to Make Your Mark? Apply today and help us redefine online grocery shopping. Be part of a business that's making dairy delightful and digital transformation exciting.
Dec 02, 2025
Contractor
Müller UK & Ireland is wholly owned by Unternehmensgruppe Theo Müller which employs over 31,000 people throughout Europe. In the UK, Müller develops, manufactures and markets a wide range of branded and private label dairy products made with milk from 1,300 farmers in Britain.Müller is ranked within the top 20 in The Grocer's Top 100 list of Britain's Biggest Brands and is picked from shelves millions of times each year. Müller UK & Ireland includes: Müller Milk & Ingredients which aims to be Britain's private label dairy leader and produces branded and private label fresh milk, cream, butter and ingredients products. It boasts a network of dairies and depots servicing customers throughout the country. Müller Yogurt & Desserts which is the UK's leading yogurt manufacturer which aims to create millions more Müller moments for its consumers. It is responsible for major brands like Müller Corner, Müllerlight, Müller Bliss, Müller Rice, FRijj and Müller Kefir Smoothie and produces chilled desserts under licence from Mondelez International. It also supplies the UK private label yogurt market from a dedicated, state of the art yogurt facility. Senior E-Commerce Manager - 18 month FTC Location: Market Drayton (Hybrid) Full-Time 18 month FTC Lead the Digital Revolution in Grocery Retail! Are you ready to transform how millions of consumers shop online? Join Müller as our Senior E-Commerce Manager and take charge of driving digital growth across our iconic brands in Yoghurts, Desserts & Drinks. This is your opportunity to shape strategy, innovate and make a real impact in one of the UK's leading FMCG businesses. Why You'll Love Working With Us We don't just offer a job - we offer a career where you can thrive. Here's what's in it for you: Competitive salary + bonus scheme Company car Generous annual leave (increasing with service) Contributory pension plan & Life Assurance Employee Assistance Programme & flexible benefits Exclusive discounts at 800+ retailers online and in-store Plus, you'll join a business that values innovation, collaboration and growth. What You'll Do: As Senior E-Commerce Manager, you'll: Develop and lead Müller's eCommerce strategy to grow sales and market share. Champion eCommerce in account planning cycles and track eJBP opportunities. Create a program to upskill internal teams across Sales, Category and Marketing on digital integration. Own the digital growth strategy and execution with key stakeholders. Build performance trackers and digital shelf scorecards with BI and agency partners. Set and evolve Müller's Digital Shelf standards to FMCG best-in-class. Strengthen external relationships with digital and grocery partners. Collaborate with Shopper Marketing to optimise media mix and ROI. Manage external eCommerce agencies and customer-specific touchpoints. Oversee the UK dot P&L with Commercial Finance. Lead commercial strategy and activation plans for Amazon and explore white space opportunities like TikTok and quick commerce. What You'll Bring: Education: Bachelor's degree Experience: 3+ years in an eCommerce role managing UK retail accounts Expertise: Strong understanding of digital commerce, performance tracking, and commercial planning Leadership: Basic team leadership experience Mindset: Strategic, collaborative, and performance-driven Ready to Make Your Mark? Apply today and help us redefine online grocery shopping. Be part of a business that's making dairy delightful and digital transformation exciting.
ERP Implementation Consultant (ERP Consultant, ERP Implementation, ERP Software, ERP Project Manager, SaaS ERP) - Turbo-charge your ERP career with a new product launch! An ERP Implementation Consultant (ERP Consultant, ERP Implementation, ERP Software, ERP Project Manager, SaaS ERP) is required by a leading Ipswich-based software house with a 20+ year track record of delivering top-tier ERP, website, and app solutions. With a robust P&L and a close-knit, multi-talented team, the company is poised for exciting growth following the launch of its new ERP solution. You will need: Hands-on experience delivering at least 2 ERP implementation projects Business analysis, scoping and requirements gathering expertise Experience with finance and accounting ERP modules Strong client-facing skills, including training and go-live support Willingness to commute to Ipswich 2-3 days per week With four years of product development complete, this new SaaS-based business system is ready to launch. As one of the first consultants on the team, your career will scale rapidly as the business doubles in size over the next 3 years. In this role, you will manage the full ERP implementation lifecycle across mid-sized clients (20 to 50 users), predominantly in wholesale, distribution, ecommerce, and import/export sectors. You'll lead everything from scoping and demonstrations through to go-live, with modules covering Finance, Warehousing, Ecommerce, Order Management and Supply Chain. Role Selling Points: Be part of a brand new product launch with full backing from an established software house Work closely with Sales, Marketing, Development, SMT and Support Chance to progress into Head of Consulting or Professional Services Manager Reference sites and existing delivery/support team already in place Hybrid working: 2-3 days onsite in Ipswich
Oct 07, 2025
Full time
ERP Implementation Consultant (ERP Consultant, ERP Implementation, ERP Software, ERP Project Manager, SaaS ERP) - Turbo-charge your ERP career with a new product launch! An ERP Implementation Consultant (ERP Consultant, ERP Implementation, ERP Software, ERP Project Manager, SaaS ERP) is required by a leading Ipswich-based software house with a 20+ year track record of delivering top-tier ERP, website, and app solutions. With a robust P&L and a close-knit, multi-talented team, the company is poised for exciting growth following the launch of its new ERP solution. You will need: Hands-on experience delivering at least 2 ERP implementation projects Business analysis, scoping and requirements gathering expertise Experience with finance and accounting ERP modules Strong client-facing skills, including training and go-live support Willingness to commute to Ipswich 2-3 days per week With four years of product development complete, this new SaaS-based business system is ready to launch. As one of the first consultants on the team, your career will scale rapidly as the business doubles in size over the next 3 years. In this role, you will manage the full ERP implementation lifecycle across mid-sized clients (20 to 50 users), predominantly in wholesale, distribution, ecommerce, and import/export sectors. You'll lead everything from scoping and demonstrations through to go-live, with modules covering Finance, Warehousing, Ecommerce, Order Management and Supply Chain. Role Selling Points: Be part of a brand new product launch with full backing from an established software house Work closely with Sales, Marketing, Development, SMT and Support Chance to progress into Head of Consulting or Professional Services Manager Reference sites and existing delivery/support team already in place Hybrid working: 2-3 days onsite in Ipswich
Currently recruiting for a boutique digital agency that are making big waves in the UK right now. Best known for high-impact websites, SEO, and paid media . They have achieved 100+ five-star reviews and over a 9 0 % client retention rate , making them a trusted and highly regarding agency. The Role I am looking for a commercially-minded Senior PPC Account Manager to lead the way on campaign performance, client relationships, and new business growth. You'll be the go-to expert on Google Ads, while also advising on Meta, LinkedIn, TikTok, and YouTube campaigns. Responsibilities include: Own and optimise PPC campaigns (Google Ads Search, Display, Shopping, YouTube) Guide cross-platform strategies (Meta, LinkedIn, TikTok) Conduct prospect audits and build winning proposals Develop media plans, forecasts, and ROI models Write high-converting ad copy Lead client comms with clarity and impact Collaborate across SEO, design, and content teams for integrated delivery The ideal candidate: 3+ years recent agency-side PPC experience (essential) Strong record in ecommerce and B2B lead gen campaigns Expert-level Google Ads knowledge (certification preferred) Confident with Meta, LinkedIn, TikTok, and YouTube Ads Skilled in GA4, Tag Manager, and conversion tracking Strong copywriting, keyword, and landing page optimisation skills Excellent pre-sales audit and proposal experience UK-based, with ability to be in our London office 1 day/week Benefits include: 4-day working week (with a 3-day week pilot in progress) Flexible hybrid setup (1 day/week in office) Home set up equipment provided 25 days holiday + Bank Holidays employer pension contribution For more information and to show your interest send your CV now! We Are Aspire Ltd are a Disability Confident Commited employer
Oct 07, 2025
Full time
Currently recruiting for a boutique digital agency that are making big waves in the UK right now. Best known for high-impact websites, SEO, and paid media . They have achieved 100+ five-star reviews and over a 9 0 % client retention rate , making them a trusted and highly regarding agency. The Role I am looking for a commercially-minded Senior PPC Account Manager to lead the way on campaign performance, client relationships, and new business growth. You'll be the go-to expert on Google Ads, while also advising on Meta, LinkedIn, TikTok, and YouTube campaigns. Responsibilities include: Own and optimise PPC campaigns (Google Ads Search, Display, Shopping, YouTube) Guide cross-platform strategies (Meta, LinkedIn, TikTok) Conduct prospect audits and build winning proposals Develop media plans, forecasts, and ROI models Write high-converting ad copy Lead client comms with clarity and impact Collaborate across SEO, design, and content teams for integrated delivery The ideal candidate: 3+ years recent agency-side PPC experience (essential) Strong record in ecommerce and B2B lead gen campaigns Expert-level Google Ads knowledge (certification preferred) Confident with Meta, LinkedIn, TikTok, and YouTube Ads Skilled in GA4, Tag Manager, and conversion tracking Strong copywriting, keyword, and landing page optimisation skills Excellent pre-sales audit and proposal experience UK-based, with ability to be in our London office 1 day/week Benefits include: 4-day working week (with a 3-day week pilot in progress) Flexible hybrid setup (1 day/week in office) Home set up equipment provided 25 days holiday + Bank Holidays employer pension contribution For more information and to show your interest send your CV now! We Are Aspire Ltd are a Disability Confident Commited employer
Manpower is currently seeking an interim E-Commerce Manager, to work with our global FMCG client Unilever, renowned for brands such as Dove, Sure, Persil, and Simple, and become an integral part of their fast-paced FMCG environment. The position is based in Kingston upon Thames, Surrey. This is a full-time temporary role to run for 12 months (Maternity Cover), requiring 36.25 hours per week, Monday to Friday. Compensation for this role is competitive, paying up to £73,000 per annum, pro rata, depending upon experience. The role currently offers a mix of remote and onsite working, subject to adjustment based on business requirements. ABOUT UNILEVER Unilever is one of the world's leading suppliers of Food, Home, Beauty and Personal Care products with sales in over 190 countries and reaching 2 billion consumers a day. Unilever has more than 400 brands found in homes around the world, including Persil, Dove, Knorr, Domestos, Hellmann's, Simple, Vaseline and Lynx to name a few. Faced with the challenge of climate change and the need for human development, we want to move towards a world where everyone can live well and within the natural limits of the planet. That's why our purpose is 'to make sustainable living commonplace" JOB PURPOSE In a landscape shaped by economic pressures, rising consumer expectations and tighter regulation - the future of Consumer-Packaged Goods (CPG) within e-Commerce is about differentiation through responsible and relevant innovation fit for online shopping, data-driven customer experiences and a flexible channel strategy.Today consumers subscribe for 'convenience' with products delivered straight to their home; the rise of disruptive start-ups offering these services (e.g. Uber, Deliveroo), is altering the business landscape and broadening the range of competitors we and our retailers must compete with to serve consumers. The development of new digital capabilities and skills in order to stay competitive in this space is business critical for Unilever to continue to 'win and lead'. New Revenue Streams (NRS) is a team managing & expanding our presence across 2P (e.g. TikTok shop) and 3P marketplaces beauty pureplayers , and new models & business opportunities. Whilst e-Commerce continues to be of increasing relevance and focus for Unilever globally, this is an exciting time to join the Amazon and NRS team, currently experiencing year-on-year double-digit growth. RESPONSIBILITIES Lead the growth and expansion of NRS in the UK Continue to lead, review and if necessary, adapt the strategy for 'where to play' & 'how to win' in NRS within your portfolio across pureplayer customers e.g. JML, and Marketplaces e.g. Bay and Amazon Grow and manage existing strategic relationships with key partners, taking them to the next level Hunt for business, develop and manage new relationships with strategic partners Build & execute Commercial and Marketing plans to build our brand equity online (e.g. Brand Content & Digital Media campaigns) Develop our Distributor ways of working to incentivise growth and increase share Review our 2P model and ways in which we can expand and grow in this channel to best benefit our UK business, liaising with internal stakeholders for support Work collaboratively with the Amazon team to develop a 1P/2P/3P strategy to maximise Amazon marketplace Lead customer strategy development and major customer initiatives Work with the e-Com Digital Hubs on all BUs to build & activate online Events, launch NPD and drive core activations Deliver key Category initiatives across channel & customers e.g. Cost Price Changes, Brand Activation, new product launches and gifting, and Unilever Sustainable Living Plan campaigns etc. Work with Finance & Supply Business Partners to identify scalable & sustainable supply models to support the growth of NRS Be accountable for financial performance End-to-end P&L responsibility to deliver 4Gs - Consistent, Competitive, Profitable & Purposeful Growth Deliver Underlying Sales Growth (Turnover), Customer Profitability and Market Share growth Management of TMI / BMI spend to deliver aligned targets with customers Deliver short term volume and spend forecast aligned to our monthly forecast process - securing the opportunities to accelerate growth and manage risks. Build the Talent & capability within the team Develop direct team of 1x CAE Inspire the broader Business teams on the opportunities and insight in the channel & from new partners ALL ABOUT YOU You will be commercially curious, constantly seeking new opportunities to execute our ambition of reaching more shoppers more often You will have an interest in marketing and in building our brands You are passionate about finding solutions and will always present your solution to an issue You have an insatiable curiosity and love to learn and share Ability to influence & have impact - you will need to be demanding on behalf of the customer and consumers you serve & to maximise investment As a leader within the eCommerce team, you will be the voice of NRS and serve as an ambassador through-out Unilever to enable our success
Oct 04, 2025
Full time
Manpower is currently seeking an interim E-Commerce Manager, to work with our global FMCG client Unilever, renowned for brands such as Dove, Sure, Persil, and Simple, and become an integral part of their fast-paced FMCG environment. The position is based in Kingston upon Thames, Surrey. This is a full-time temporary role to run for 12 months (Maternity Cover), requiring 36.25 hours per week, Monday to Friday. Compensation for this role is competitive, paying up to £73,000 per annum, pro rata, depending upon experience. The role currently offers a mix of remote and onsite working, subject to adjustment based on business requirements. ABOUT UNILEVER Unilever is one of the world's leading suppliers of Food, Home, Beauty and Personal Care products with sales in over 190 countries and reaching 2 billion consumers a day. Unilever has more than 400 brands found in homes around the world, including Persil, Dove, Knorr, Domestos, Hellmann's, Simple, Vaseline and Lynx to name a few. Faced with the challenge of climate change and the need for human development, we want to move towards a world where everyone can live well and within the natural limits of the planet. That's why our purpose is 'to make sustainable living commonplace" JOB PURPOSE In a landscape shaped by economic pressures, rising consumer expectations and tighter regulation - the future of Consumer-Packaged Goods (CPG) within e-Commerce is about differentiation through responsible and relevant innovation fit for online shopping, data-driven customer experiences and a flexible channel strategy.Today consumers subscribe for 'convenience' with products delivered straight to their home; the rise of disruptive start-ups offering these services (e.g. Uber, Deliveroo), is altering the business landscape and broadening the range of competitors we and our retailers must compete with to serve consumers. The development of new digital capabilities and skills in order to stay competitive in this space is business critical for Unilever to continue to 'win and lead'. New Revenue Streams (NRS) is a team managing & expanding our presence across 2P (e.g. TikTok shop) and 3P marketplaces beauty pureplayers , and new models & business opportunities. Whilst e-Commerce continues to be of increasing relevance and focus for Unilever globally, this is an exciting time to join the Amazon and NRS team, currently experiencing year-on-year double-digit growth. RESPONSIBILITIES Lead the growth and expansion of NRS in the UK Continue to lead, review and if necessary, adapt the strategy for 'where to play' & 'how to win' in NRS within your portfolio across pureplayer customers e.g. JML, and Marketplaces e.g. Bay and Amazon Grow and manage existing strategic relationships with key partners, taking them to the next level Hunt for business, develop and manage new relationships with strategic partners Build & execute Commercial and Marketing plans to build our brand equity online (e.g. Brand Content & Digital Media campaigns) Develop our Distributor ways of working to incentivise growth and increase share Review our 2P model and ways in which we can expand and grow in this channel to best benefit our UK business, liaising with internal stakeholders for support Work collaboratively with the Amazon team to develop a 1P/2P/3P strategy to maximise Amazon marketplace Lead customer strategy development and major customer initiatives Work with the e-Com Digital Hubs on all BUs to build & activate online Events, launch NPD and drive core activations Deliver key Category initiatives across channel & customers e.g. Cost Price Changes, Brand Activation, new product launches and gifting, and Unilever Sustainable Living Plan campaigns etc. Work with Finance & Supply Business Partners to identify scalable & sustainable supply models to support the growth of NRS Be accountable for financial performance End-to-end P&L responsibility to deliver 4Gs - Consistent, Competitive, Profitable & Purposeful Growth Deliver Underlying Sales Growth (Turnover), Customer Profitability and Market Share growth Management of TMI / BMI spend to deliver aligned targets with customers Deliver short term volume and spend forecast aligned to our monthly forecast process - securing the opportunities to accelerate growth and manage risks. Build the Talent & capability within the team Develop direct team of 1x CAE Inspire the broader Business teams on the opportunities and insight in the channel & from new partners ALL ABOUT YOU You will be commercially curious, constantly seeking new opportunities to execute our ambition of reaching more shoppers more often You will have an interest in marketing and in building our brands You are passionate about finding solutions and will always present your solution to an issue You have an insatiable curiosity and love to learn and share Ability to influence & have impact - you will need to be demanding on behalf of the customer and consumers you serve & to maximise investment As a leader within the eCommerce team, you will be the voice of NRS and serve as an ambassador through-out Unilever to enable our success
Hayley Group Limited are looking for an eCommerce Data Apprentice to join our well-established and experienced team based at our HQ in Halesowen. You will join us on a full time, permanent basis and in return, you will receive a salary of £16,000 for your first year. Hayley Group is the largest independent distributor of engineering products and consumables (hydraulics, bearings, fasteners, fluid power, PPE, tools, lubricants etc) in the UK. We are an equal opportunities employer, currently employing over 1,300 people who continue to be a cornerstone of our business and are fundamental to providing industry-leading customer service. About the eCommerce Data Apprentice opportunity As our eCommerce Data Apprentice , you will be joining the team who oversees the functionality, user experience, and performance of the company s e-commerce platform, ensuring the websites are optimised for B2B and B2C sales. This is a great opportunity for someone with strong attention to detail and an interest in product data entry and enrichment, with the ability to use Excel to effectively manage and organize product information. Knowledge of SQL and HTML is a plus, but not required. As a foundation to developing your skills we'll put you through an apprenticeship focused on business adminstration or customer services. As an apprentice, you ll learn how our internal systems and processes work, with a focus on the Hayley Group s product information system (PIM) and our online store. You ll help improve and update product details so that our website is accurate, clear, and useful for customers. You ll also support requests from our account managers and other teams. Alongside this, you ll play a role in making sure our e-commerce site runs smoothly, is easy to use, and performs well for both business and individual customers. You be tech savvy, confident and eager to learn. Creativity and the ability to thrive in a fast-paced environment are key. Interested? We d love to hear from you! Working hours: 40 hours per week Monday to Friday This is based on-site Monday to Friday. Benefits : Competitive Apprenticeship Salary of £16,000 in your first year. Training with local college From 23 days annual leave (plus public/bank holidays) increased with length of service. In-house training provided through Hayley Inspire. Company pension (if eligible). Free Death in Service cover (x2 salary). Invitation to healthcare scheme. Wellness programmes. Uniform and PPE provided. Excellent opportunities and career prospects available. The recruitment process Adverts will close on Sunday 19th October. Shortlisted applicants with have an initial screen meeting over teams with our Talent Acquisition Partner Interviews will be held on a date TBC and will be held at our Halesowen offices. Candidates selected for interview will be asked to prepare a for an interview lasting 1 hour focused on skills, knowledge, experience and motivations. Finally We know sometimes you might feel that you don't meet the criteria or have a burning question - we're here to help so please ask us! You can contact us here; (url removed) We aim to get back to everyone that applies and are super keen to speak to talented people for upcoming positions. Please inform our careers team if you require any adjustments throughout the recruitment process. Click apply now to become our eCommerce Data Apprentice and join the team!
Oct 03, 2025
Full time
Hayley Group Limited are looking for an eCommerce Data Apprentice to join our well-established and experienced team based at our HQ in Halesowen. You will join us on a full time, permanent basis and in return, you will receive a salary of £16,000 for your first year. Hayley Group is the largest independent distributor of engineering products and consumables (hydraulics, bearings, fasteners, fluid power, PPE, tools, lubricants etc) in the UK. We are an equal opportunities employer, currently employing over 1,300 people who continue to be a cornerstone of our business and are fundamental to providing industry-leading customer service. About the eCommerce Data Apprentice opportunity As our eCommerce Data Apprentice , you will be joining the team who oversees the functionality, user experience, and performance of the company s e-commerce platform, ensuring the websites are optimised for B2B and B2C sales. This is a great opportunity for someone with strong attention to detail and an interest in product data entry and enrichment, with the ability to use Excel to effectively manage and organize product information. Knowledge of SQL and HTML is a plus, but not required. As a foundation to developing your skills we'll put you through an apprenticeship focused on business adminstration or customer services. As an apprentice, you ll learn how our internal systems and processes work, with a focus on the Hayley Group s product information system (PIM) and our online store. You ll help improve and update product details so that our website is accurate, clear, and useful for customers. You ll also support requests from our account managers and other teams. Alongside this, you ll play a role in making sure our e-commerce site runs smoothly, is easy to use, and performs well for both business and individual customers. You be tech savvy, confident and eager to learn. Creativity and the ability to thrive in a fast-paced environment are key. Interested? We d love to hear from you! Working hours: 40 hours per week Monday to Friday This is based on-site Monday to Friday. Benefits : Competitive Apprenticeship Salary of £16,000 in your first year. Training with local college From 23 days annual leave (plus public/bank holidays) increased with length of service. In-house training provided through Hayley Inspire. Company pension (if eligible). Free Death in Service cover (x2 salary). Invitation to healthcare scheme. Wellness programmes. Uniform and PPE provided. Excellent opportunities and career prospects available. The recruitment process Adverts will close on Sunday 19th October. Shortlisted applicants with have an initial screen meeting over teams with our Talent Acquisition Partner Interviews will be held on a date TBC and will be held at our Halesowen offices. Candidates selected for interview will be asked to prepare a for an interview lasting 1 hour focused on skills, knowledge, experience and motivations. Finally We know sometimes you might feel that you don't meet the criteria or have a burning question - we're here to help so please ask us! You can contact us here; (url removed) We aim to get back to everyone that applies and are super keen to speak to talented people for upcoming positions. Please inform our careers team if you require any adjustments throughout the recruitment process. Click apply now to become our eCommerce Data Apprentice and join the team!
Our client provide domestic and International cross border e-commerce and mail solutions to businesses worldwide. As an autonomous broker, they handle domestic and international deliveries and European returns across their postal and commercial networks. By working with local home delivery specialists, they also provide the best last-mile experience available. Due to expansion they are now looking for a new Business Development Manager or Senior Business Development Manager depending on experience, from an International eCommerce cross-border specialist background with a basic salary which can range from 50,000 to 60,000 plus commission, car alllowance and other benefits DOE Idealy they are looking for candidates who are North West based, but as a National role, other areas across the UK will also be considered Goal of the position - Responsible for the generation of new business nationally as designated by Commercial Director & National Sales Manager (New Business). - Working with other members of the Sales team to maximise revenue growth and profit margin. - To introduce the Company's products and services to potential customers through telephone calling, trade shows or personal visits within an agreed call cycle. Sales - To identify, research, investigate and close new accounts throughout UK & Ireland - To build pipeline of potential clients. Details Including expected spend levels and any competitor information to be recorded on relevant system. - Work effectively within the sales team to maximise sales opportunities. - To make qualified visits to prospective and existing customers using effective route planning and time management. - To manage key accounts effectively and record all contact/information on relevant system. - To provide customers with timely and relevant information about the client's services. - Proactively provide customers with accurate information, enabling them to access services at the earliest opportunity, with maximum ease. - Present a professional image of the company to all at all times and develop and maintain relationship with prospective and existing customers. - Develop and maintain effective relationship with other sales team members, other departments and management. - Ensure all sales procedures are followed at all times - Ensure customer agreements/tariffs are signed before trading begins, and that accurate rates have been communicated to the Finance Department. - Ensure all corporate standards are met. Expertise - Minimum GCSE level in English and Maths or equivalent - Proven sales experience and performance in International Cross Border / E-Commerce Solutions - Able to find and close business - Excellent knowledge of sales procedures - Experience of CRM systems - Knowledge of health and safety issues relating to job - Excellent Microsoft skills, Word, Excel, PowerPoint - Excellent communicator both in person and by telephone - Holder of clean current driving licence (minimum 1 year) - Good geographical knowledge - Self-starter - Result oriented - Flexible and adaptable - Good team worker and able to work on own initiative - Able to prioritise own work, and work without supervision - Diplomatic and resourceful - Planner and organiser
Oct 02, 2025
Full time
Our client provide domestic and International cross border e-commerce and mail solutions to businesses worldwide. As an autonomous broker, they handle domestic and international deliveries and European returns across their postal and commercial networks. By working with local home delivery specialists, they also provide the best last-mile experience available. Due to expansion they are now looking for a new Business Development Manager or Senior Business Development Manager depending on experience, from an International eCommerce cross-border specialist background with a basic salary which can range from 50,000 to 60,000 plus commission, car alllowance and other benefits DOE Idealy they are looking for candidates who are North West based, but as a National role, other areas across the UK will also be considered Goal of the position - Responsible for the generation of new business nationally as designated by Commercial Director & National Sales Manager (New Business). - Working with other members of the Sales team to maximise revenue growth and profit margin. - To introduce the Company's products and services to potential customers through telephone calling, trade shows or personal visits within an agreed call cycle. Sales - To identify, research, investigate and close new accounts throughout UK & Ireland - To build pipeline of potential clients. Details Including expected spend levels and any competitor information to be recorded on relevant system. - Work effectively within the sales team to maximise sales opportunities. - To make qualified visits to prospective and existing customers using effective route planning and time management. - To manage key accounts effectively and record all contact/information on relevant system. - To provide customers with timely and relevant information about the client's services. - Proactively provide customers with accurate information, enabling them to access services at the earliest opportunity, with maximum ease. - Present a professional image of the company to all at all times and develop and maintain relationship with prospective and existing customers. - Develop and maintain effective relationship with other sales team members, other departments and management. - Ensure all sales procedures are followed at all times - Ensure customer agreements/tariffs are signed before trading begins, and that accurate rates have been communicated to the Finance Department. - Ensure all corporate standards are met. Expertise - Minimum GCSE level in English and Maths or equivalent - Proven sales experience and performance in International Cross Border / E-Commerce Solutions - Able to find and close business - Excellent knowledge of sales procedures - Experience of CRM systems - Knowledge of health and safety issues relating to job - Excellent Microsoft skills, Word, Excel, PowerPoint - Excellent communicator both in person and by telephone - Holder of clean current driving licence (minimum 1 year) - Good geographical knowledge - Self-starter - Result oriented - Flexible and adaptable - Good team worker and able to work on own initiative - Able to prioritise own work, and work without supervision - Diplomatic and resourceful - Planner and organiser
Duties: Maintaining and uploading product pricing for new products via online platforms Administering online promotions including retail and invoice pricing Implementing promotions, monitoring and updating brand promotional calendars, submitting promotion details to channels, collating promotional data Liaising with retail contacts to ensure new product listings and promotions are progressed to live status on the agreed dates Updating daily channel performance reports Maintaining inventory databases and aiding with intake planning Monitoring channel health, including product activation's, stock levels, run rates Highlighting any issues to the Trading Manager Administering Amazon FBA stock replenishment's by working with the operations team to ensure efficient flow of stock into the Amazon channel Monitoring and collating data on returns and daily dispatch volumes Skills: Excellent level of arithmetic Confident in use of Microsoft Excel Experience in ecommerce is a significant advantage The ability to operate as part of a team Self-motivated with the ability to succeed in a varied, fast paced environment. Commercial acumen with the ability to see the bigger picture. Integrity of the highest level (INDPERM)
Oct 02, 2025
Full time
Duties: Maintaining and uploading product pricing for new products via online platforms Administering online promotions including retail and invoice pricing Implementing promotions, monitoring and updating brand promotional calendars, submitting promotion details to channels, collating promotional data Liaising with retail contacts to ensure new product listings and promotions are progressed to live status on the agreed dates Updating daily channel performance reports Maintaining inventory databases and aiding with intake planning Monitoring channel health, including product activation's, stock levels, run rates Highlighting any issues to the Trading Manager Administering Amazon FBA stock replenishment's by working with the operations team to ensure efficient flow of stock into the Amazon channel Monitoring and collating data on returns and daily dispatch volumes Skills: Excellent level of arithmetic Confident in use of Microsoft Excel Experience in ecommerce is a significant advantage The ability to operate as part of a team Self-motivated with the ability to succeed in a varied, fast paced environment. Commercial acumen with the ability to see the bigger picture. Integrity of the highest level (INDPERM)
Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: Are you a strategic digital leader with a passion for driving online sales and customer experience? Finning UK & Ireland is the world's largest Caterpillar dealer, we seeking a highly motivated experienced E-commerce Growth Manager to lead the growth and optimisation of our (PCC) platform. Job Description: This is a pivotal role that blends commercial strategy, digital innovation, analytics, and cross-functional collaboration to drive online parts sales. While the core platform is managed externally by Caterpillar, you will play a key role in influencing its performance through digital insights, platform optimisation, internal feedback, and stakeholder engagement. This is a strategic role with hands-on execution responsibilities, focused on driving online sales, customer adoption, and digital transformation across our aftermarket parts business. eCommerce Sales Growth & Management Drive online sales of aftermarket parts and services through PCC. Develop and execute commercial plans to meet digital sales and self-service targets. Optimise the online product range and customer experience across platforms. Collaborate with internal teams and Caterpillar to identify and exploit sales opportunities. Increase connected asset subscriptions and manage the digital sales pipeline. Digital Strategy & Execution Lead go-to-market planning for new and existing digital tools and applications. Coordinate product training and support to drive adoption and usage. Act as a key advocate for platform enhancements, using customer and dealer feedback to influence future development. Support seamless onboarding experiences for equipment sales. Manage Integrated Procurement and PO automation projects. Team Leadership & Development Lead and develop a team of Digital Experience Sales Specialists. Set clear objectives, provide coaching, and foster a high-performance culture. Deliver internal and customer-facing training and solution demos. Performance Analysis & Optimization Own all analytics functions: GA4 setup, GTM tagging, and dashboard creation in Looker Studio. Develop dashboards and reports to track KPIs and drive continuous improvement. Analyse customer behaviour and sales data to identify trends and opportunities. Diagnose friction points in the user journey and implement conversion optimisation tactics. Stakeholder Engagement & Collaboration Act as the primary liaison with Caterpillar's e-commerce team. Work closely with Finning Sales, Marketing, and Aftermarket teams to ensure strategic alignment. Lead development of tutorials, case studies, and promotional content to support adoption. Knowledge, Skills & Experience: Minimum 3-5 years in eCommerce or digital sales roles. Proven experience in B2B eCommerce, multichannel sales, and digital marketing. Strong understanding of procurement processes and digital application commercialisation. Demonstrated success in developing and executing go-to-market strategies. Experience managing online product ranges, merchandising, and digital platforms. Commercial accountability for sales targets, retention, and KPIs. Strong communication, stakeholder management, and analytical skills. Experience with CRM systems, NPS, and customer experience optimisation. Bachelor's degree in Business, Marketing, eCommerce, or related field. Attention to detail and ability to manage multiple priorities. What we offer: In addition to a competitive salary, bonus, 25 days holiday, life insurance, and up to 7% pension, you will benefit from: A comprehensive benefits package A supportive and collaborative work environment Opportunities for professional growth and development The chance to shape the future of digital customer experience in a high-impact industry At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.
Oct 01, 2025
Full time
Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: Are you a strategic digital leader with a passion for driving online sales and customer experience? Finning UK & Ireland is the world's largest Caterpillar dealer, we seeking a highly motivated experienced E-commerce Growth Manager to lead the growth and optimisation of our (PCC) platform. Job Description: This is a pivotal role that blends commercial strategy, digital innovation, analytics, and cross-functional collaboration to drive online parts sales. While the core platform is managed externally by Caterpillar, you will play a key role in influencing its performance through digital insights, platform optimisation, internal feedback, and stakeholder engagement. This is a strategic role with hands-on execution responsibilities, focused on driving online sales, customer adoption, and digital transformation across our aftermarket parts business. eCommerce Sales Growth & Management Drive online sales of aftermarket parts and services through PCC. Develop and execute commercial plans to meet digital sales and self-service targets. Optimise the online product range and customer experience across platforms. Collaborate with internal teams and Caterpillar to identify and exploit sales opportunities. Increase connected asset subscriptions and manage the digital sales pipeline. Digital Strategy & Execution Lead go-to-market planning for new and existing digital tools and applications. Coordinate product training and support to drive adoption and usage. Act as a key advocate for platform enhancements, using customer and dealer feedback to influence future development. Support seamless onboarding experiences for equipment sales. Manage Integrated Procurement and PO automation projects. Team Leadership & Development Lead and develop a team of Digital Experience Sales Specialists. Set clear objectives, provide coaching, and foster a high-performance culture. Deliver internal and customer-facing training and solution demos. Performance Analysis & Optimization Own all analytics functions: GA4 setup, GTM tagging, and dashboard creation in Looker Studio. Develop dashboards and reports to track KPIs and drive continuous improvement. Analyse customer behaviour and sales data to identify trends and opportunities. Diagnose friction points in the user journey and implement conversion optimisation tactics. Stakeholder Engagement & Collaboration Act as the primary liaison with Caterpillar's e-commerce team. Work closely with Finning Sales, Marketing, and Aftermarket teams to ensure strategic alignment. Lead development of tutorials, case studies, and promotional content to support adoption. Knowledge, Skills & Experience: Minimum 3-5 years in eCommerce or digital sales roles. Proven experience in B2B eCommerce, multichannel sales, and digital marketing. Strong understanding of procurement processes and digital application commercialisation. Demonstrated success in developing and executing go-to-market strategies. Experience managing online product ranges, merchandising, and digital platforms. Commercial accountability for sales targets, retention, and KPIs. Strong communication, stakeholder management, and analytical skills. Experience with CRM systems, NPS, and customer experience optimisation. Bachelor's degree in Business, Marketing, eCommerce, or related field. Attention to detail and ability to manage multiple priorities. What we offer: In addition to a competitive salary, bonus, 25 days holiday, life insurance, and up to 7% pension, you will benefit from: A comprehensive benefits package A supportive and collaborative work environment Opportunities for professional growth and development The chance to shape the future of digital customer experience in a high-impact industry At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.
Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: Are you a strategic digital leader with a passion for driving online sales and customer experience? Finning UK & Ireland is the world's largest Caterpillar dealer, we seeking a highly motivated experienced E-commerce Growth Manager to lead the growth and optimisation of our (PCC) platform. Job Description: This is a pivotal role that blends commercial strategy, digital innovation, analytics, and cross-functional collaboration to drive online parts sales. While the core platform is managed externally by Caterpillar, you will play a key role in influencing its performance through digital insights, platform optimisation, internal feedback, and stakeholder engagement. This is a strategic role with hands-on execution responsibilities, focused on driving online sales, customer adoption, and digital transformation across our aftermarket parts business. eCommerce Sales Growth & Management Drive online sales of aftermarket parts and services through PCC. Develop and execute commercial plans to meet digital sales and self-service targets. Optimise the online product range and customer experience across platforms. Collaborate with internal teams and Caterpillar to identify and exploit sales opportunities. Increase connected asset subscriptions and manage the digital sales pipeline. Digital Strategy & Execution Lead go-to-market planning for new and existing digital tools and applications. Coordinate product training and support to drive adoption and usage. Act as a key advocate for platform enhancements, using customer and dealer feedback to influence future development. Support seamless onboarding experiences for equipment sales. Manage Integrated Procurement and PO automation projects. Team Leadership & Development Lead and develop a team of Digital Experience Sales Specialists. Set clear objectives, provide coaching, and foster a high-performance culture. Deliver internal and customer-facing training and solution demos. Performance Analysis & Optimization Own all analytics functions: GA4 setup, GTM tagging, and dashboard creation in Looker Studio. Develop dashboards and reports to track KPIs and drive continuous improvement. Analyse customer behaviour and sales data to identify trends and opportunities. Diagnose friction points in the user journey and implement conversion optimisation tactics. Stakeholder Engagement & Collaboration Act as the primary liaison with Caterpillar's e-commerce team. Work closely with Finning Sales, Marketing, and Aftermarket teams to ensure strategic alignment. Lead development of tutorials, case studies, and promotional content to support adoption. Knowledge, Skills & Experience: Minimum 3-5 years in eCommerce or digital sales roles. Proven experience in B2B eCommerce, multichannel sales, and digital marketing. Strong understanding of procurement processes and digital application commercialisation. Demonstrated success in developing and executing go-to-market strategies. Experience managing online product ranges, merchandising, and digital platforms. Commercial accountability for sales targets, retention, and KPIs. Strong communication, stakeholder management, and analytical skills. Experience with CRM systems, NPS, and customer experience optimisation. Bachelor's degree in Business, Marketing, eCommerce, or related field. Attention to detail and ability to manage multiple priorities. What we offer: In addition to a competitive salary, bonus, 25 days holiday, life insurance, and up to 7% pension, you will benefit from: A comprehensive benefits package A supportive and collaborative work environment Opportunities for professional growth and development The chance to shape the future of digital customer experience in a high-impact industry At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.
Oct 01, 2025
Full time
Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: Are you a strategic digital leader with a passion for driving online sales and customer experience? Finning UK & Ireland is the world's largest Caterpillar dealer, we seeking a highly motivated experienced E-commerce Growth Manager to lead the growth and optimisation of our (PCC) platform. Job Description: This is a pivotal role that blends commercial strategy, digital innovation, analytics, and cross-functional collaboration to drive online parts sales. While the core platform is managed externally by Caterpillar, you will play a key role in influencing its performance through digital insights, platform optimisation, internal feedback, and stakeholder engagement. This is a strategic role with hands-on execution responsibilities, focused on driving online sales, customer adoption, and digital transformation across our aftermarket parts business. eCommerce Sales Growth & Management Drive online sales of aftermarket parts and services through PCC. Develop and execute commercial plans to meet digital sales and self-service targets. Optimise the online product range and customer experience across platforms. Collaborate with internal teams and Caterpillar to identify and exploit sales opportunities. Increase connected asset subscriptions and manage the digital sales pipeline. Digital Strategy & Execution Lead go-to-market planning for new and existing digital tools and applications. Coordinate product training and support to drive adoption and usage. Act as a key advocate for platform enhancements, using customer and dealer feedback to influence future development. Support seamless onboarding experiences for equipment sales. Manage Integrated Procurement and PO automation projects. Team Leadership & Development Lead and develop a team of Digital Experience Sales Specialists. Set clear objectives, provide coaching, and foster a high-performance culture. Deliver internal and customer-facing training and solution demos. Performance Analysis & Optimization Own all analytics functions: GA4 setup, GTM tagging, and dashboard creation in Looker Studio. Develop dashboards and reports to track KPIs and drive continuous improvement. Analyse customer behaviour and sales data to identify trends and opportunities. Diagnose friction points in the user journey and implement conversion optimisation tactics. Stakeholder Engagement & Collaboration Act as the primary liaison with Caterpillar's e-commerce team. Work closely with Finning Sales, Marketing, and Aftermarket teams to ensure strategic alignment. Lead development of tutorials, case studies, and promotional content to support adoption. Knowledge, Skills & Experience: Minimum 3-5 years in eCommerce or digital sales roles. Proven experience in B2B eCommerce, multichannel sales, and digital marketing. Strong understanding of procurement processes and digital application commercialisation. Demonstrated success in developing and executing go-to-market strategies. Experience managing online product ranges, merchandising, and digital platforms. Commercial accountability for sales targets, retention, and KPIs. Strong communication, stakeholder management, and analytical skills. Experience with CRM systems, NPS, and customer experience optimisation. Bachelor's degree in Business, Marketing, eCommerce, or related field. Attention to detail and ability to manage multiple priorities. What we offer: In addition to a competitive salary, bonus, 25 days holiday, life insurance, and up to 7% pension, you will benefit from: A comprehensive benefits package A supportive and collaborative work environment Opportunities for professional growth and development The chance to shape the future of digital customer experience in a high-impact industry At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.
