7 jobs found

Order Management Supervisor Location: Hybrid (3 days in office) Temporary: 12 months Hours: Full-time, 37.5 hrs/week We are recruiting an experienced Customer Order Management Specialist to oversee the end-to-end order lifecycle for key customer accounts. You will be the single point of contact for order enquiries, ensuring timely fulfilment, exceptional service, and seamless coordination across internal teams. What you'll do: Lead and support a small team to deliver excellent customer service Oversee the full order lifecycle: entry, modifications, invoicing, credits/debits, and logistics documentation Interpret complex customer specifications and configure orders accurately using Level 1 Bills of Material and technical options Liaise with Engineering, Product Planning, Purchasing, and Production to ensure correct specifications and availability Submit Engineering Change Requests for new or non-configurable specifications Act as central contact for customer queries, providing accurate lead times, availability, technical details, and policy guidance Manage escalations and resolve issues efficiently Drive continuous improvement initiatives, streamline processes, and enhance workflow efficiency Support customer visits and foster long-term relationships About you: Proven experience in customer order management , order processing, or similar roles Strong technical aptitude and ability to interpret specifications Leadership experience, guiding teams through complex workflows Excellent communication skills and a customer-focused mindset Highly organised, detail-oriented, and able to manage multiple priorities Continuous improvement mindset with process enhancement experience This is a fantastic opportunity for a proactive, technically skilled professional to lead customer order operations and deliver exceptional service in a global business. New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Before submitting your CV, please take a moment to check the layout, spelling, and grammar. If your CV includes graphics or design features, we'd also appreciate a simplified version in Word format. If this role isn't for you, please check out our website for other roles that may be suitable, or send us your CV, we would still like to hear from you! You can find us on our website or LinkedIn, Facebook, Instagram and We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles.

Operations/Fulfilment/Warehouse Manager (Wellness) Wigan, England £30,000 - £40,000 + Progression + Training + Pension + Company Benefits Are you an Operations/Fulfilment/Warehouse Manager or similar, coming from a background within the Manufacturing/Logistics sector or a related field, holding a working knowledge of the fabrication process, looking to take the next step to join a company at the very forefront of technical innovation within the Wellness industry? Do you want to become a key member in a team of highly skilled sector specialists, joining a company with the ability to progress not only your knowledge but also your career exponentially through industry leading training alongside both professional and technical development? On offer for the successful Operations/Fulfilment/Warehouse Manager or similar is the exciting opportunity to join a rapidly-growing, family-run company, recognised nationwide for their premium quality service and best-in-class workmanship in every project they undertake. Presenting itself is the opportunity o take full ownership within your role, offering impressive training and development opportunities as well as scalable career progression pathways. In this role, the successful Operations/Fulfilment/Warehouse Manager or similar will take ownership of the warehouse and fulfilment function. In addition, you will also be responsible for the general oversight of day-to-day operations, including, but not limited to: assembly, stock control, dispatch and procurement On top of this, you will also be responsible for the improving processes, systems and operational accountability. Finally, you will be responsible for customer, supplier and inter-departmental liaison, to ensure a smooth storage and delivery process. The ideal Operations/Fulfilment/Warehouse Manager or similar will have previous working experience within an Operational Management role or a related position. In addition, you will also come from a background within the Manufacturing/Logistics sector or a related field. On top of this, you will hold strong organisational and communicational skills, with proficient analytical and planning capabilities. Finally, you will have a practical, hand-on approach, being happy to work both autonomously as well as part of a team. The Role: Take ownership of the warehouse and fulfilment function General oversight of day-to-day operations Customer, supplier and inter-departmental liaison The Person: Previous working experience within an Operational Management role or a related position A background within the Manufacturing/Logistics sector or a related field Strong organisational and communicational skills Reference: BBBH24222 If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.

Senior Business Development Manager - Ecommerce & Logistics Confidential Client Supply Chain & Fulfilment Solutions Location: Redditch (Hybrid with UK & occasional international travel) Type: Full Time Permanent The Opportunity A growing and highly respected organisation operating within the ecommerce fulfilment and logistics sector is seeking an experienced commercial sales professional to drive strategic growth across both new and existing customer accounts. This role requires a proven logistics industry specialist who understands complex fulfilment operations, carrier networks and international distribution models across both B2B and B2C markets. You will play a key role in expanding the business through new client acquisition, commercial account leadership and identifying growth opportunities across domestic and international markets. Key Responsibilities Win new business through proactive business development and lead generation activity. Drive revenue and profit growth across ecommerce and fulfilment customers. Develop and execute strategic account plans aligned to commercial objectives. Manage commercial contracts and service level agreements. Act as the primary commercial contact for key accounts. Identify cross-selling opportunities across logistics and fulfilment services. Work closely with operational teams to ensure service delivery and KPI performance. Maintain accurate CRM reporting and sales forecasting. Monitor competitor activity and emerging market opportunities. About You To be successful in this role, you will bring: Demonstrable achievements within a sales role in ecommerce fulfilment, logistics or supply chain solutions. Proven experience selling into both B2B and B2C markets. Experience operating across domestic and international logistics environments. Strong understanding of carrier networks and fulfilment operations. Track record of consistently achieving or exceeding revenue and profit targets. Evidence of successful new business acquisition alongside key account growth. Experience working within fast-paced ecommerce or warehousing environments. Ability to influence stakeholders at senior decision-maker level. Strong negotiation and commercial forecasting capability. Full UK driving licence. What You'll Be Doing Leading commercial growth through strategic account development. Identifying new market opportunities across ecommerce fulfilment. Acting as a commercial project lead for customers. Driving customer engagement and long-term partnerships. Collaborating internally to deliver operational excellence. ASC Connections Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. We are committed to equal opportunity and diversity.

Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? Join our Logistics Department The Logistics Department is one of Softcat's fastest-growing and most in-demand areas, playing a crucial role in enabling Account Managers and specialists to deliver maximum value to our customers. The team works collaboratively across a broad and dynamic supply chain network to ensure rapid, cost-effective delivery, while maintaining the high standards of customer service Softcat is known for. Our agility and strong partner relationships allow us to meet evolving customer needs efficiently and consistently, making us a vital component of our end-to-end service offering both in the UK and globally. Success. The Softcat Way. At Softcat we want to support you at every stage of your career. Whether that means stepping up into a more senior role, taking on more responsibilities in your current role or broadening your skills and experiences in a different department, we encourage all our employees to develop and grow with us. This is an exciting opportunity to join Softcat's Logistics team as a Lifecycle Manager, leading the development and improvement of our Supply Chain Services. You'll manage services from start to finish, working with sales teams and partners to align with customer needs and business goals. We're after someone strategic, proactive, and commercially minded, with strong communication skills and attention to detail As Logistics Lifecycle Manager, you'll be responsible for: Deliver End-to-End Logistics Solutions: Lead the delivery and optimisation of Softcat IT logistics and supply chain services across the full lifecycle- through from fulfilment to deployment. Drive Service Innovation: Collaborate with Softcat sales and workspace teams to continuously enhance our logistics lifecycle partner network to deliver efficiencies and customer experience. Advocate and Educate Across the Business: Act as the go-to expert for logistics lifecycle services, championing awareness and understanding across Softcat's sales, technical, and service teams. Enable Sales Teams: Equip Account Managers with the knowledge and tools to position logistics lifecycle services effectively-through targeted training, collateral, and pre-sales support. Lead a High-Impact Team: Manage and develop a specialist logistics team, promoting a high-performance culture focused on operational excellence, customer satisfaction, and continuous improvement. Shape the Future of Supply Chain Services: Contribute to strategic working groups to design, refine, and future-proof Softcat's logistics and lifecycle capabilities both in the UK and Globally. Own the Commercial Performance: Take full accountability for the logistics services P&L, driving toward sales targets, margin goals, and long-term profitability. We'd love you to have Strong understanding of service or product lifecycle management. Experience working cross-functionally across sales, marketing, operations, and vendor teams. Excellent communication and stakeholder management skills. Commercial mindset with a passion for delivering customer value. A self-starter attitude with a collaborative and adaptable approach. We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working - 3 days in the office and 2 days working from home Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.

Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? Join our Logistics Department The Logistics Department is one of Softcat's fastest-growing and most in-demand areas, playing a crucial role in enabling Account Managers and specialists to deliver maximum value to our customers. The team works collaboratively across a broad and dynamic supply chain network to ensure rapid, cost-effective delivery, while maintaining the high standards of customer service Softcat is known for. Our agility and strong partner relationships allow us to meet evolving customer needs efficiently and consistently, making us a vital component of our end-to-end service offering both in the UK and globally. Success. The Softcat Way. At Softcat we want to support you at every stage of your career. Whether that means stepping up into a more senior role, taking on more responsibilities in your current role or broadening your skills and experiences in a different department, we encourage all our employees to develop and grow with us. This is an exciting opportunity to join Softcat's Logistics team as a Lifecycle Manager, leading the development and improvement of our Supply Chain Services. You'll manage services from start to finish, working with sales teams and partners to align with customer needs and business goals. We're after someone strategic, proactive, and commercially minded, with strong communication skills and attention to detail As Logistics Lifecycle Manager, you'll be responsible for: Deliver End-to-End Logistics Solutions: Lead the delivery and optimisation of Softcat IT logistics and supply chain services across the full lifecycle- through from fulfilment to deployment. Drive Service Innovation: Collaborate with Softcat sales and workspace teams to continuously enhance our logistics lifecycle partner network to deliver efficiencies and customer experience. Advocate and Educate Across the Business: Act as the go-to expert for logistics lifecycle services, championing awareness and understanding across Softcat's sales, technical, and service teams. Enable Sales Teams: Equip Account Managers with the knowledge and tools to position logistics lifecycle services effectively-through targeted training, collateral, and pre-sales support. Lead a High-Impact Team: Manage and develop a specialist logistics team, promoting a high-performance culture focused on operational excellence, customer satisfaction, and continuous improvement. Shape the Future of Supply Chain Services: Contribute to strategic working groups to design, refine, and future-proof Softcat's logistics and lifecycle capabilities both in the UK and Globally. Own the Commercial Performance: Take full accountability for the logistics services P&L, driving toward sales targets, margin goals, and long-term profitability. We'd love you to have Strong understanding of service or product lifecycle management. Experience working cross-functionally across sales, marketing, operations, and vendor teams. Excellent communication and stakeholder management skills. Commercial mindset with a passion for delivering customer value. A self-starter attitude with a collaborative and adaptable approach. We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working - 3 days in the office and 2 days working from home Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.

An opportunity has arisen for a Warehouse Operative to join a well-established distribution business supplying specialist industrial components to a wide range of customers across the UK. As a Warehouse Operative, you will play a key role in maintaining the efficient flow of warehouse operations, handling the receipt, processing, packing, and dispatch of orders. This role offers salary range £30,000 - £33,000 and benefits. You will be responsible for: Coordinating the receipt, storage, and dispatch of goods. Monitoring stock levels and ensuring accurate inventory records. Handling customer enquiries and providing quotations where required. Liaising with suppliers, transport providers, and internal teams to maintain timely order fulfilment. Planning storage capacity and optimising warehouse space. Producing regular reports and maintaining systems up to date. Supporting aftersales requirements in line with customer needs. What we are looking for: Previously worked as a Warehouse Operative, Warehouse Technician, Warehouse Operator, Warehouse Assistant, Warehouse Coordinator, Warehouse Administrator, Logistics Operative, Warehouse worker, Stock Controller, Inventory Controller or in a similar role. Understanding of health and safety practices within a warehouse setting. A forklift licence would be desirable. Skilled in Microsoft Word, Excel, Outlook, and Sage. Strong organisational and communication skills. Shift: Monday Friday: 08 00 What s on offer: Competitive salary 20 days holiday plus bank holidays Auto-enrolment pension scheme Apply today for this fantastic opportunity to join a growing organisation in a pivotal role. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.

Are you ready to take on an exciting role as a Logistics / Sales Coordinator? Our client, a leading global fresh food importer and exporter based in London, is seeking a dedicated professional to manage their daily sales operations from start to finish. This position offers the opportunity to work both remotely and onsite, providing a dynamic and flexible work environment. Annual salary of £40,000 plus an additional £5,000. Opportunity to work partially remote and onsite as needed. Be part of a global leader in the food import and export industry. The Role: You will play a crucial role in the company's operations. Process and track sales orders from initiation to delivery and invoicing. Act as the main contact for customer and partner queries, ensuring efficient issue resolution. Maintain organised records of sales transactions, pricing data, and customer interactions. Coordinate with external cold stores for shipments and manage stock release to transport companies. Collaborate cross-functionally to ensure smooth order fulfilment and logistics. Handle general administrative tasks such as documentation, data entry, and scheduling. Build strong relationships with customers, transport partners, and internal teams. Identify and implement process improvements to streamline operations. Source and negotiate with new third-party hauliers and cold storage providers when necessary. The Candidate: The ideal applicant will possess the following qualities: Experience dealing with third-party logistics & Cold Storage providers. Proven experience as an Administrator, Sales/Order Coordinator, or similar role. Intermediate proficiency in Excel and other Microsoft Office applications. Strong verbal and written communication skills. Excellent organisational skills with attention to detail. Customer service-oriented with a strong problem-solving ability. Self-motivated and capable of working independently and collaboratively. The Package: The Logistics / Sales Coordinator position comes with an attractive package: Annual salary of £40,000 with an additional £5,000. Flexible working arrangements with the ability to work remotely and onsite. Be part of a company with a robust global network in the food import and export industry. Our client is a renowned global food importer and exporter with an impressive pedigree. They boast superb network connections with third-party logistics and cold storage providers across most continents, ensuring a seamless supply chain. If you're a proactive and organised professional looking to make a significant impact in the logistics field, this Logistics Administrator role could be the perfect fit for you. Join a global leader and contribute to their continued success. If you have experience as a Logistics Coordinator, Sales Coordinator, Order Fulfilment Specialist, Supply Chain Administrator, or Operations Assistant, you might find this Logistics Administrator role particularly appealing. Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy.