HR Business Partner Leading Retailer Regional Zachary Daniels is proud to be partnering with a highly respected multi-site retailer to recruit an experienced HR Business Partner. This role supports a portfolio of stores across the region and plays a key role in driving the people agenda across the retail estate. The Role As HR Business Partner, your responsibilities will include: Partnering with store and area managers to support day-to-day HR needs Building strong, effective relationships across the retail team Coaching and guiding managers through employee relations matters, performance issues, and people development Supporting change management initiatives across your area Providing practical and commercially focused advice on employment law and HR policy Championing employee engagement and contributing to a positive workplace culture We're looking for someone who brings: HR generalist experience within a fast-paced retail environment Solid knowledge and experience of managing ER cases with confidence The ability to influence and challenge at all levels in a constructive and professional manner A proactive and solution-focused approach Excellent organisational and time-management skills Experience working across both field-based and corporate teams CIPD qualification (preferred but not essential) The Package In return, the business offers a competitive salary of up to c£65,000 along with a comprehensive benefits package and a supportive, values-driven culture. BBBH34651 JBRP1_UKTJ
Dec 08, 2025
Full time
HR Business Partner Leading Retailer Regional Zachary Daniels is proud to be partnering with a highly respected multi-site retailer to recruit an experienced HR Business Partner. This role supports a portfolio of stores across the region and plays a key role in driving the people agenda across the retail estate. The Role As HR Business Partner, your responsibilities will include: Partnering with store and area managers to support day-to-day HR needs Building strong, effective relationships across the retail team Coaching and guiding managers through employee relations matters, performance issues, and people development Supporting change management initiatives across your area Providing practical and commercially focused advice on employment law and HR policy Championing employee engagement and contributing to a positive workplace culture We're looking for someone who brings: HR generalist experience within a fast-paced retail environment Solid knowledge and experience of managing ER cases with confidence The ability to influence and challenge at all levels in a constructive and professional manner A proactive and solution-focused approach Excellent organisational and time-management skills Experience working across both field-based and corporate teams CIPD qualification (preferred but not essential) The Package In return, the business offers a competitive salary of up to c£65,000 along with a comprehensive benefits package and a supportive, values-driven culture. BBBH34651 JBRP1_UKTJ
Head of Product Operations and Support A leading global provider of new generation IT solutions to the global Travel, Transportation and Logistics industries is looking for a Head of Product Operations and Support. The role reports to the Chief Customer Officer. The Head of Product Operations and Support is a key leadership role responsible for establishing, managing, and scaling high-performing global support and operations functions. The role entails defining operational strategies, fostering service delivery excellence, driving support automation and ensuring a superior customer experience across all products and services that support mission-critical business operations in the aviation, cruise and hospitality industries worldwide. While the IT Operations team under the CTO manages 24x7 cloud infrastructure operations, this is a complimentary role focused on application-related support. Currently, Product Operations and Support functions operate within individual product lines. This role is part of an effort to consolidate these into a centralized function. The consolidated team will be responsible for all application-layer support activities, including platform-related issues, production incident management, performance monitoring, L2/L3 issue resolution and end-user ticket handling. Key Responsibilities: Support Strategy and Operations Setup - Design the global support operations framework, covering incident management, service request handling, L2/L3 models and escalation handling. - Establish and manage a 24x7 global support structure including regional support teams, tools, processes and SLAs. - Define operating models for product support, including interfaces with Cloud Operations, Product, Engineering, Delivery and Customer Success teams. - Drive operational efficiency in all dimensions - consolidation of activities, usage of tools, new models based on AI. People and Process Leadership - Build and lead a high-performing team of support managers, operations analysts and technical specialists. - Define and institutionalize SOPs, playbooks, onboarding frameworks, shift models and knowledge management systems. - Drive operational excellence using ITIL or equivalent service management frameworks. Customer Experience and Escalation Management - Ensure responsive and technically sound support experience for all customer segments. - Serve as a senior escalation point for critical issues impacting customer business, both internally and externally. - Work closely with Customer Success to track and improve CSAT, NPS and incident resolution metrics. Tools, Automation & Data - Lead evaluation and implementation of support platforms (e.g., ServiceNow, Jira Service Desk). - Implement monitoring, alerting and proactive issue detection systems to reduce reactive support. - Drive automation of repeatable processes to reduce MTTR (mean time to resolution) and increase efficiency. Governance, Reporting & Stakeholder Communication - Develop governance frameworks including service performance reviews, RCA tracking and compliance reporting. - Own operational dashboards, SLA/KPI reporting and executive-level updates. - Work cross-functionally with Cloud Operations, Product, Engineering, and Delivery to ensure timely feedback loops and resolution. Continuous Improvement and Innovation - Identify operational gaps and drive continuous improvement programs. - Introduce the best practices from SaaS/enterprise product support and global operations. - Stay current with industry trends in support automation, self-service and AI-driven support models. Mandatory Requirements: - 15+ years of experience in leading support/operations roles in enterprise SaaS or technology environments. - Familiarity with cloud-based environments (AWS) and observability platforms. - Background in managing support across hybrid or multi-tenant platforms. - Proven experience in building and scaling global support teams and operational processes. - Expertise in support tooling, incident/problem/change management and SLA/KPI frameworks. - Strong customer focus with a deep understanding of service delivery in a mission-critical business context. - Operational efficiency improvement through usage of tools including AI driven models - Exceptional leadership, communication and stakeholder management skills. Desirable Skills: - Exposure to the aviation, logistics or travel technology sectors. - Certifications in ITIL, PMP, or equivalent service and project management methodologies. - Experience in DevOps/SRE environments with close coordination with engineering and QA. Practicalities: - Flexible Location. - Competitive Package. - International travel required.
Dec 08, 2025
Full time
Head of Product Operations and Support A leading global provider of new generation IT solutions to the global Travel, Transportation and Logistics industries is looking for a Head of Product Operations and Support. The role reports to the Chief Customer Officer. The Head of Product Operations and Support is a key leadership role responsible for establishing, managing, and scaling high-performing global support and operations functions. The role entails defining operational strategies, fostering service delivery excellence, driving support automation and ensuring a superior customer experience across all products and services that support mission-critical business operations in the aviation, cruise and hospitality industries worldwide. While the IT Operations team under the CTO manages 24x7 cloud infrastructure operations, this is a complimentary role focused on application-related support. Currently, Product Operations and Support functions operate within individual product lines. This role is part of an effort to consolidate these into a centralized function. The consolidated team will be responsible for all application-layer support activities, including platform-related issues, production incident management, performance monitoring, L2/L3 issue resolution and end-user ticket handling. Key Responsibilities: Support Strategy and Operations Setup - Design the global support operations framework, covering incident management, service request handling, L2/L3 models and escalation handling. - Establish and manage a 24x7 global support structure including regional support teams, tools, processes and SLAs. - Define operating models for product support, including interfaces with Cloud Operations, Product, Engineering, Delivery and Customer Success teams. - Drive operational efficiency in all dimensions - consolidation of activities, usage of tools, new models based on AI. People and Process Leadership - Build and lead a high-performing team of support managers, operations analysts and technical specialists. - Define and institutionalize SOPs, playbooks, onboarding frameworks, shift models and knowledge management systems. - Drive operational excellence using ITIL or equivalent service management frameworks. Customer Experience and Escalation Management - Ensure responsive and technically sound support experience for all customer segments. - Serve as a senior escalation point for critical issues impacting customer business, both internally and externally. - Work closely with Customer Success to track and improve CSAT, NPS and incident resolution metrics. Tools, Automation & Data - Lead evaluation and implementation of support platforms (e.g., ServiceNow, Jira Service Desk). - Implement monitoring, alerting and proactive issue detection systems to reduce reactive support. - Drive automation of repeatable processes to reduce MTTR (mean time to resolution) and increase efficiency. Governance, Reporting & Stakeholder Communication - Develop governance frameworks including service performance reviews, RCA tracking and compliance reporting. - Own operational dashboards, SLA/KPI reporting and executive-level updates. - Work cross-functionally with Cloud Operations, Product, Engineering, and Delivery to ensure timely feedback loops and resolution. Continuous Improvement and Innovation - Identify operational gaps and drive continuous improvement programs. - Introduce the best practices from SaaS/enterprise product support and global operations. - Stay current with industry trends in support automation, self-service and AI-driven support models. Mandatory Requirements: - 15+ years of experience in leading support/operations roles in enterprise SaaS or technology environments. - Familiarity with cloud-based environments (AWS) and observability platforms. - Background in managing support across hybrid or multi-tenant platforms. - Proven experience in building and scaling global support teams and operational processes. - Expertise in support tooling, incident/problem/change management and SLA/KPI frameworks. - Strong customer focus with a deep understanding of service delivery in a mission-critical business context. - Operational efficiency improvement through usage of tools including AI driven models - Exceptional leadership, communication and stakeholder management skills. Desirable Skills: - Exposure to the aviation, logistics or travel technology sectors. - Certifications in ITIL, PMP, or equivalent service and project management methodologies. - Experience in DevOps/SRE environments with close coordination with engineering and QA. Practicalities: - Flexible Location. - Competitive Package. - International travel required.
Description Our local government clients in Hillingdon, Greater London, require a Finance Business Partner - Interims to support the Head of Finance, including environmental and regulatory services. Experience in local government is essential for the role, with service-specific knowledge and experience desirable. The post holder will need to be able to manage competing priorities across supporting the service with Understanding their in-year financial position, whilst also contributing to the development of the MTFS, and later in the year, preparing for the financial year-end. Working with Oracle Fusion is desirable. Required to be in the office one to two days a week. Your key responsibilities will include: To provide direct financial support to the Directorates to enable them to develop their strategic economic plans and ensure that the service's future needs are reflected in the medium-term financial forecasts. To support the Head of Finance in the provision of high-quality financial advice to Corporate Directors, Heads of Service and budget managers across the Directorates through day-to-day management and coordination of a service finance team Qualification Essential GCSE Grade (or equivalent) in English Language and Mathematics. Part/Fully qualified Accountant - CIPFA, ACA, ACCA, CIMA or equivalent experience. A minimum of 1-year post-qualification experience Advanced Microsoft Office, Word, Excel, Outlook, Social Media and Oracle Fusion - CRM. Q ualifications, Knowledge, and Experience Requirements - Criteria to be Evaluated at the Shortlisting Stage. Able to work flexibly to meet the needs of the service, including attending evening meetings as required. Experience as a finance professional in a large and complex public sector organisation, and an Understanding of the annual financial cycle and regime within local authorities. A good Understanding of the statutory and regulatory financial framework for local government. Experience in building partnerships and working effectively with a range of internal and external stakeholders. Evidence of developing financial strategies and project work in an operational finance setting and across service boundaries. Experience in the successful management of significant budgets in a comparable public sector organisation. Experience of working across the full range of the accountancy function. Knowledge of accounting principles and practices is necessary to provide financial control and direction. Strong analytical and technical skills and the ability to clearly present financial information. Knowledge and Understanding of the core objectives, and an Understanding of the legislative frameworks and key issues relevant to local government financial management generally. Ability to extract and manipulate relevant financial data from the core financial information systems with advanced Microsoft Office skills. Strong interpersonal skills, including the ability to communicate with Members and senior management. Advanced technical financial skills such as capital investment appraisal, options appraisal, economic modelling, benchmarking, and appropriate financial inputs into business cases. Ability to use professional judgement effectively in the management of the financial affairs A sound Understanding of the political environment and the role of elected members. An Understanding of the specific financial and business context facing the service Directorate and the relevant legislative requirements and context. Ability to contribute effectively in a large complex organisation to plans for transformational change and improvement. Essential Compliance Requirements 3 Years References A pre-engagement screening is mandatory for this role. Please be prepared for this additional step in the application process. Diamond Blaque Group, a leading public sector provider, is acting as an employment agency for this vacancy. Our organisation is deeply committed to fostering an environment of equal opportunity and diversity in the workplace.
Dec 07, 2025
Contractor
Description Our local government clients in Hillingdon, Greater London, require a Finance Business Partner - Interims to support the Head of Finance, including environmental and regulatory services. Experience in local government is essential for the role, with service-specific knowledge and experience desirable. The post holder will need to be able to manage competing priorities across supporting the service with Understanding their in-year financial position, whilst also contributing to the development of the MTFS, and later in the year, preparing for the financial year-end. Working with Oracle Fusion is desirable. Required to be in the office one to two days a week. Your key responsibilities will include: To provide direct financial support to the Directorates to enable them to develop their strategic economic plans and ensure that the service's future needs are reflected in the medium-term financial forecasts. To support the Head of Finance in the provision of high-quality financial advice to Corporate Directors, Heads of Service and budget managers across the Directorates through day-to-day management and coordination of a service finance team Qualification Essential GCSE Grade (or equivalent) in English Language and Mathematics. Part/Fully qualified Accountant - CIPFA, ACA, ACCA, CIMA or equivalent experience. A minimum of 1-year post-qualification experience Advanced Microsoft Office, Word, Excel, Outlook, Social Media and Oracle Fusion - CRM. Q ualifications, Knowledge, and Experience Requirements - Criteria to be Evaluated at the Shortlisting Stage. Able to work flexibly to meet the needs of the service, including attending evening meetings as required. Experience as a finance professional in a large and complex public sector organisation, and an Understanding of the annual financial cycle and regime within local authorities. A good Understanding of the statutory and regulatory financial framework for local government. Experience in building partnerships and working effectively with a range of internal and external stakeholders. Evidence of developing financial strategies and project work in an operational finance setting and across service boundaries. Experience in the successful management of significant budgets in a comparable public sector organisation. Experience of working across the full range of the accountancy function. Knowledge of accounting principles and practices is necessary to provide financial control and direction. Strong analytical and technical skills and the ability to clearly present financial information. Knowledge and Understanding of the core objectives, and an Understanding of the legislative frameworks and key issues relevant to local government financial management generally. Ability to extract and manipulate relevant financial data from the core financial information systems with advanced Microsoft Office skills. Strong interpersonal skills, including the ability to communicate with Members and senior management. Advanced technical financial skills such as capital investment appraisal, options appraisal, economic modelling, benchmarking, and appropriate financial inputs into business cases. Ability to use professional judgement effectively in the management of the financial affairs A sound Understanding of the political environment and the role of elected members. An Understanding of the specific financial and business context facing the service Directorate and the relevant legislative requirements and context. Ability to contribute effectively in a large complex organisation to plans for transformational change and improvement. Essential Compliance Requirements 3 Years References A pre-engagement screening is mandatory for this role. Please be prepared for this additional step in the application process. Diamond Blaque Group, a leading public sector provider, is acting as an employment agency for this vacancy. Our organisation is deeply committed to fostering an environment of equal opportunity and diversity in the workplace.
Employee Health & Wellbeing (EHW) Advisor Covering Ashby-de-la-Zouch, Leominster, and Uttoxeter Part-time 24 hours per week Join our snack-loving team We're looking for an EHW Advisor to join us at KP Snacks. If you're ready to bring your ideas to the table, grow your skills and be part of a team that values what makes you, you - this could be your next big move. About the role As our Employee Health & Wellbeing (EHW) Advisor, you'll help deliver KP Snacks' health and wellbeing agenda through occupational health services, including case management, health surveillance and targeted health promotion activities. You'll work as part of a team of five, partnering with Operations and Corporate Functions to provide expert advice and solutions. This role will mainly cover our Ashby, Hellaby and Pontefract sites, with travel to other sites as needed. You'll collaborate with HR, Health & Safety and senior leaders to shape initiatives that keep our colleagues healthy, safe and supported. What's in it for you? We believe in rewarding our colleagues and helping them thrive. Here's a flavour of what we offer: Annual bonus scheme, with a strong track record of overachievement Comprehensive healthcare support - including Medicash Health Cash Plan or Private Healthcare, Digital GP, Best Doctors second opinion service and specialist cancer care KP Pension Plan - contribution matching up to 7% of your salary 25 days holiday, plus the option to buy more KP4ME - our online platform for benefits, discounts, wellbeing tools and more What will you be doing? Deliver occupational health services including case management, health surveillance and wellbeing initiatives Provide professional advice and solutions on all EHW-related matters, partnering with HR and line managers Analyse data and trends to develop health initiatives aligned with Government guidance and business needs Support Employee Relations and business change through effective consultation and communication Collaborate with HR, Health & Safety and senior leaders to review and maintain EHW policies and processes Who are we? We're KP Snacks, part of the Intersnack family. Across more than 30 countries, over 15,000 of us work together to make the snacks people love - from Hula Hoops to McCoy's. In the UK, we're a team of around 2,400 colleagues, based across seven sites and our Slough HQ. We're proud of our close-knit culture, where we speak up, celebrate differences and push boundaries together. We're committed to inclusion We're building a workplace where everyone belongs. If you don't tick every box, we'd still love to hear from you - your unique perspective could be just what we need. And if there's anything we can do to make the process easier for you, just let us know. We'd love to hear from you if you can bring: Registered General Nurse (RGN) - NMC Part 3 register as OH Advisor Experience in occupational health within a fast-paced environment (ideally manufacturing) Strong communication skills and ability to build relationships across functions Evidence-based clinical practice and ability to produce high-quality reports Organised, collaborative and proactive approach with a passion for mental wellbeing Car owner with flexibility to travel (mileage and expenses reimbursed)
Dec 07, 2025
Full time
Employee Health & Wellbeing (EHW) Advisor Covering Ashby-de-la-Zouch, Leominster, and Uttoxeter Part-time 24 hours per week Join our snack-loving team We're looking for an EHW Advisor to join us at KP Snacks. If you're ready to bring your ideas to the table, grow your skills and be part of a team that values what makes you, you - this could be your next big move. About the role As our Employee Health & Wellbeing (EHW) Advisor, you'll help deliver KP Snacks' health and wellbeing agenda through occupational health services, including case management, health surveillance and targeted health promotion activities. You'll work as part of a team of five, partnering with Operations and Corporate Functions to provide expert advice and solutions. This role will mainly cover our Ashby, Hellaby and Pontefract sites, with travel to other sites as needed. You'll collaborate with HR, Health & Safety and senior leaders to shape initiatives that keep our colleagues healthy, safe and supported. What's in it for you? We believe in rewarding our colleagues and helping them thrive. Here's a flavour of what we offer: Annual bonus scheme, with a strong track record of overachievement Comprehensive healthcare support - including Medicash Health Cash Plan or Private Healthcare, Digital GP, Best Doctors second opinion service and specialist cancer care KP Pension Plan - contribution matching up to 7% of your salary 25 days holiday, plus the option to buy more KP4ME - our online platform for benefits, discounts, wellbeing tools and more What will you be doing? Deliver occupational health services including case management, health surveillance and wellbeing initiatives Provide professional advice and solutions on all EHW-related matters, partnering with HR and line managers Analyse data and trends to develop health initiatives aligned with Government guidance and business needs Support Employee Relations and business change through effective consultation and communication Collaborate with HR, Health & Safety and senior leaders to review and maintain EHW policies and processes Who are we? We're KP Snacks, part of the Intersnack family. Across more than 30 countries, over 15,000 of us work together to make the snacks people love - from Hula Hoops to McCoy's. In the UK, we're a team of around 2,400 colleagues, based across seven sites and our Slough HQ. We're proud of our close-knit culture, where we speak up, celebrate differences and push boundaries together. We're committed to inclusion We're building a workplace where everyone belongs. If you don't tick every box, we'd still love to hear from you - your unique perspective could be just what we need. And if there's anything we can do to make the process easier for you, just let us know. We'd love to hear from you if you can bring: Registered General Nurse (RGN) - NMC Part 3 register as OH Advisor Experience in occupational health within a fast-paced environment (ideally manufacturing) Strong communication skills and ability to build relationships across functions Evidence-based clinical practice and ability to produce high-quality reports Organised, collaborative and proactive approach with a passion for mental wellbeing Car owner with flexibility to travel (mileage and expenses reimbursed)
Operations Manager Tanfield (Home of Penn State Pretzels) On-site Monday - Friday Join our snack-loving team We're looking for an Operations Manager to join us at KP Snacks. If you're ready to bring your ideas to the table, grow your skills and be part of a team that values what makes you, you - this could be your next big move. About the role As Operations Manager, you'll provide strategic direction for our Operations function at KP Tanfield, aligning with our Intersnack Working System (IWS) and lean methodologies. You'll lead the site through the Autonomous Maintenance (AM), Progressive Maintenance (PM) and Initiative Management (IM) pillars, striving for zero loss and 100% engagement. This is a highly visible leadership role where you'll combine hands-on involvement with long-term strategic thinking. You'll focus on building capability, strengthening processes and embedding a culture of continuous improvement, while taking full responsibility for operational efficiency, capability development and capital project delivery as a key member of the site leadership team. What's in it for you? We believe in rewarding our colleagues and helping them thrive. Here's a flavour of what we offer: Annual car allowance of £7,500 Annual bonus scheme, with a strong track record of overachievement Comprehensive healthcare support - including Medicash Health Cash Plan or Private Healthcare, Digital GP, Best Doctors second opinion service and specialist cancer care KP Pension Plan - contribution matching up to 7% of your salary 25 days holiday, plus the option to buy more KP4ME - our online platform for benefits, discounts, wellbeing tools and more What will you be doing? Provide strategic leadership for Operations, driving alignment with IWS and lean principles Lead and coach site line structures, building capability and fostering a culture of ownership and accountability Deliver against OGSM/CBN targets and a robust set of KPIs, ensuring continuous improvement across SQCPDM metrics Take full responsibility for operational performance, including P&L management and circa £4M controllable costs Manage and deliver capital projects, ensuring efficiency and compliance with Health & Safety and Technical standards Drive engagement and empowerment across 122 colleagues, operating 24/5 on a complex site producing 42 SKUs across multiple lines Champion IWS pillars (AM, PM, IM) and lead pillar activity to embed sustainable processes Who are we? We're KP Snacks, part of the Intersnack family. Across more than 30 countries, over 15,000 of us work together to make the snacks people love - from Hula Hoops to McCoy's. In the UK, we're a team of around 2,400 colleagues, based across seven sites and our Slough HQ. We're proud of our close-knit culture, where we speak up, celebrate differences and push boundaries together. We're committed to inclusion We're building a workplace where everyone belongs. If you don't tick every box, we'd still love to hear from you - your unique perspective could be just what we need. And if there's anything we can do to make the process easier for you, just let us know. We'd love to hear from you if you can bring: Extensive experience as an Operations Manager in FMCG manufacturing, with strong exposure to engineering and project management Proven ability to lead change and build high-performing, self-sufficient teams - moving away from micromanagement Strong business acumen and ability to use financial data to drive improvement Knowledge of Health & Safety and Technical requirements for food manufacturing Hands-on leadership style with the resilience and confidence to influence at all levels Experience deploying lean methodologies (IWS or similar) and delivering operational excellence A track record of coaching and developing teams, promoting cross-functional collaboration and driving engagement Ability to balance short-term priorities with long-term strategic goals
Dec 07, 2025
Full time
Operations Manager Tanfield (Home of Penn State Pretzels) On-site Monday - Friday Join our snack-loving team We're looking for an Operations Manager to join us at KP Snacks. If you're ready to bring your ideas to the table, grow your skills and be part of a team that values what makes you, you - this could be your next big move. About the role As Operations Manager, you'll provide strategic direction for our Operations function at KP Tanfield, aligning with our Intersnack Working System (IWS) and lean methodologies. You'll lead the site through the Autonomous Maintenance (AM), Progressive Maintenance (PM) and Initiative Management (IM) pillars, striving for zero loss and 100% engagement. This is a highly visible leadership role where you'll combine hands-on involvement with long-term strategic thinking. You'll focus on building capability, strengthening processes and embedding a culture of continuous improvement, while taking full responsibility for operational efficiency, capability development and capital project delivery as a key member of the site leadership team. What's in it for you? We believe in rewarding our colleagues and helping them thrive. Here's a flavour of what we offer: Annual car allowance of £7,500 Annual bonus scheme, with a strong track record of overachievement Comprehensive healthcare support - including Medicash Health Cash Plan or Private Healthcare, Digital GP, Best Doctors second opinion service and specialist cancer care KP Pension Plan - contribution matching up to 7% of your salary 25 days holiday, plus the option to buy more KP4ME - our online platform for benefits, discounts, wellbeing tools and more What will you be doing? Provide strategic leadership for Operations, driving alignment with IWS and lean principles Lead and coach site line structures, building capability and fostering a culture of ownership and accountability Deliver against OGSM/CBN targets and a robust set of KPIs, ensuring continuous improvement across SQCPDM metrics Take full responsibility for operational performance, including P&L management and circa £4M controllable costs Manage and deliver capital projects, ensuring efficiency and compliance with Health & Safety and Technical standards Drive engagement and empowerment across 122 colleagues, operating 24/5 on a complex site producing 42 SKUs across multiple lines Champion IWS pillars (AM, PM, IM) and lead pillar activity to embed sustainable processes Who are we? We're KP Snacks, part of the Intersnack family. Across more than 30 countries, over 15,000 of us work together to make the snacks people love - from Hula Hoops to McCoy's. In the UK, we're a team of around 2,400 colleagues, based across seven sites and our Slough HQ. We're proud of our close-knit culture, where we speak up, celebrate differences and push boundaries together. We're committed to inclusion We're building a workplace where everyone belongs. If you don't tick every box, we'd still love to hear from you - your unique perspective could be just what we need. And if there's anything we can do to make the process easier for you, just let us know. We'd love to hear from you if you can bring: Extensive experience as an Operations Manager in FMCG manufacturing, with strong exposure to engineering and project management Proven ability to lead change and build high-performing, self-sufficient teams - moving away from micromanagement Strong business acumen and ability to use financial data to drive improvement Knowledge of Health & Safety and Technical requirements for food manufacturing Hands-on leadership style with the resilience and confidence to influence at all levels Experience deploying lean methodologies (IWS or similar) and delivering operational excellence A track record of coaching and developing teams, promoting cross-functional collaboration and driving engagement Ability to balance short-term priorities with long-term strategic goals
Project Director - BESS (FlexGen) Location: Flexible Who we are We're not just talking about making a difference, we're making it happen. We generate dispatchable, renewable power and create stable energy in an uncertain world. Building on our proud heritage, we have ambition to become the global leader in sustainable biomass and carbon removals. You'll be joining our teams of practical doers, future thinkers and business champions. We're enabling a zero carbon, lower cost energy future for all, and working hard to decarbonise the planet for generations to come. About the role The Project Director - BESS (FlexGen) is accountable for leading the development and delivery of Battery Energy Storage System (BESS) projects through all stages - from pre-FEED and FEED to detailed design and handover to operations. This role is responsible for developing and implementing traditional and innovative engineering solutions that ensure safe, efficient, and cost-effective project outcomes. The Project Director will organise and manage all project personnel, including owners, engineers, contractors, and construction teams, to deliver against technical quality, schedule, and budget requirements. They will oversee project planning, progress tracking, and resource allocation, ensuring all works are executed in accordance with company standards, governance, and sustainability goals. Key Accountabilities Provide project management leadership across new growth and FlexGen projects, guiding the development activity of Drax Group. Actively support both existing and new project development to enable future business growth. Coordinate with the Project Engineering Manager to manage project consenting, planning, and strategy, ensuring all pre- and post-commencement conditions are efficiently discharged. Manage relationships with local authorities, industry partners, and communities to maintain Drax's reputation and social licence to operate. Maintain and regularly review risk registers, proposing and managing risk mitigation measures. Ensure collaboration with Finance Business Partners and Commercial Leads to provide accurate project information for financial models and budgets. Develop and manage project development and construction budgets in line with corporate standards. Oversee project performance monitoring, ensuring all deliverables are achieved on time, to quality, and within budget. Coordinate mobilisation of Operations and Maintenance (O&M) teams for smooth transition to business-as-usual operations. Resolve conflicts between project functions, packages, and EPC contractors as necessary. Communicate project progress, performance, and key risks effectively to the Project Executive and stakeholders. Establish budget management and control processes as part of routine reporting. About You You'll be a strategic leader with deep technical expertise, capable of driving complex energy storage projects from concept to completion in a fast-evolving environment. Proven experience in creating and implementing major transformation projects of high strategic importance. Demonstrated experience in development and construction of BESS sites within the UK. Experience operating in a client capacity, managing EPC/EPCM contractors and Owners' Engineers across complex, high-value engineering programmes. Desirable: experience working within a Special Purpose Vehicle (SPV) alongside a developer. Outstanding leadership and technical capability, with the ability to manage multiple sites and projects simultaneously. Proactive Safety Leader, promoting a "Safety First" culture across all areas of responsibility. Strong communication and leadership skills, fostering collaboration and inclusion to achieve business objectives. Strategic thinker and capable problem-solver with excellent decision-making skills. Skilled in management, coordination, and communication, able to lead large matrix teams effectively. Deep understanding of financial processes, including FP&A, IRR, NPV, and both OpEx and CapEx budgeting. Highly developed interpersonal and stakeholder management skills, with the ability to influence at all levels. Experience in managing high-value, complex engineering and construction programmes. Ability to meet challenging targets and adapt to dynamic working environments. Strong motivational and conflict resolution skills; able to inspire teams to deliver high performance. Degree-level education in engineering, construction, or a related technical discipline, with extensive relevant experience. Why Join Us Join us and lead projects that genuinely make an impact. As Project Director, you'll shape complex, high-value programmes that drive meaningful change for our business. If you are a highly skilled, proactive professional who thrives in dynamic, fast-paced environments and wants to make a difference at a strategic level - we'd love to hear from you.
Dec 07, 2025
Full time
Project Director - BESS (FlexGen) Location: Flexible Who we are We're not just talking about making a difference, we're making it happen. We generate dispatchable, renewable power and create stable energy in an uncertain world. Building on our proud heritage, we have ambition to become the global leader in sustainable biomass and carbon removals. You'll be joining our teams of practical doers, future thinkers and business champions. We're enabling a zero carbon, lower cost energy future for all, and working hard to decarbonise the planet for generations to come. About the role The Project Director - BESS (FlexGen) is accountable for leading the development and delivery of Battery Energy Storage System (BESS) projects through all stages - from pre-FEED and FEED to detailed design and handover to operations. This role is responsible for developing and implementing traditional and innovative engineering solutions that ensure safe, efficient, and cost-effective project outcomes. The Project Director will organise and manage all project personnel, including owners, engineers, contractors, and construction teams, to deliver against technical quality, schedule, and budget requirements. They will oversee project planning, progress tracking, and resource allocation, ensuring all works are executed in accordance with company standards, governance, and sustainability goals. Key Accountabilities Provide project management leadership across new growth and FlexGen projects, guiding the development activity of Drax Group. Actively support both existing and new project development to enable future business growth. Coordinate with the Project Engineering Manager to manage project consenting, planning, and strategy, ensuring all pre- and post-commencement conditions are efficiently discharged. Manage relationships with local authorities, industry partners, and communities to maintain Drax's reputation and social licence to operate. Maintain and regularly review risk registers, proposing and managing risk mitigation measures. Ensure collaboration with Finance Business Partners and Commercial Leads to provide accurate project information for financial models and budgets. Develop and manage project development and construction budgets in line with corporate standards. Oversee project performance monitoring, ensuring all deliverables are achieved on time, to quality, and within budget. Coordinate mobilisation of Operations and Maintenance (O&M) teams for smooth transition to business-as-usual operations. Resolve conflicts between project functions, packages, and EPC contractors as necessary. Communicate project progress, performance, and key risks effectively to the Project Executive and stakeholders. Establish budget management and control processes as part of routine reporting. About You You'll be a strategic leader with deep technical expertise, capable of driving complex energy storage projects from concept to completion in a fast-evolving environment. Proven experience in creating and implementing major transformation projects of high strategic importance. Demonstrated experience in development and construction of BESS sites within the UK. Experience operating in a client capacity, managing EPC/EPCM contractors and Owners' Engineers across complex, high-value engineering programmes. Desirable: experience working within a Special Purpose Vehicle (SPV) alongside a developer. Outstanding leadership and technical capability, with the ability to manage multiple sites and projects simultaneously. Proactive Safety Leader, promoting a "Safety First" culture across all areas of responsibility. Strong communication and leadership skills, fostering collaboration and inclusion to achieve business objectives. Strategic thinker and capable problem-solver with excellent decision-making skills. Skilled in management, coordination, and communication, able to lead large matrix teams effectively. Deep understanding of financial processes, including FP&A, IRR, NPV, and both OpEx and CapEx budgeting. Highly developed interpersonal and stakeholder management skills, with the ability to influence at all levels. Experience in managing high-value, complex engineering and construction programmes. Ability to meet challenging targets and adapt to dynamic working environments. Strong motivational and conflict resolution skills; able to inspire teams to deliver high performance. Degree-level education in engineering, construction, or a related technical discipline, with extensive relevant experience. Why Join Us Join us and lead projects that genuinely make an impact. As Project Director, you'll shape complex, high-value programmes that drive meaningful change for our business. If you are a highly skilled, proactive professional who thrives in dynamic, fast-paced environments and wants to make a difference at a strategic level - we'd love to hear from you.
LOCATION: Head Office, Units 1-6, Old Station, Higham, Bury St Edmunds REPORTING TO: Lead Electrician RESPONSIBLE FOR: Electrical installations within domestic properties. The Company Aran Insulation, part of AgilityEco, is an award-winning, industry leading organisation striving to improve energy efficiency of homes throughout the UK. Passionate about improving quality of life and reducing for customers the cost of living, the company's goal is to reduce carbon emissions of UK households. A dynamic company going through a growth and development period. Aran Insulation is committed to developing its staff through training and progression, giving them the tools and opportunities to excel. Job Role The role of the Renewables Electrician / Electrical Installer will be responsible for undertaking installations of Solar PV, Mechanical ventilation and Electric Storage heaters. Together with our team assisting in all paperwork being completed and lodged ensuring full compliance to MCS and Building Regulations. With this, we are looking to bring on-board an experienced and qualified Electrician that is confident in offering great customer service to our clients. This is an exciting time to be part of the growth and development within the company, giving you the opportunity to expand your career and advance your technical development. Your skills and qualifications also will also initially be required to survey, design and install your own jobs. Reporting into the Technical Manager you will be responsible for delivering installation projects on time and to budget. A keen eye for detail and ability to handle multiple projects and customers is required. A positive, proactive, professional and process driven attitude are key to you succeeding in this role. Key Responsibilities Install, test, and commission photovoltaic (PV) solar panel systems to industry standards. Assist with the layout, mounting, and wiring of solar PV systems on rooftops and ground-mounted structures. Design of heating systems and Solar PV systems to customer parameters Carry out electrical modifications including the installation, relocation, or amendment of plug sockets, switches, and lighting fixtures. Ensure compliance with MCS regulations and complete the registration of installations Install and commission mechanical ventilation systems, electrical storage heaters as required. Perform electrical safety checks and ensure full compliance with BS7671 Wiring Regulations. Work closely with office staff and installers to ensure smooth workflow and timely project completion. Maintain accurate records of installations, maintenance, and repairs Diagnose and resolve functionality and safety issues in electrical systems. Plan, design, and install electrical control, wiring, and lighting systems for both indoor and outdoor environments. Inspect and test electrical systems, including components such as fuses, transformers, and circuit breakers. Remain up to date with changes to relevant building codes and safety regulations. Ensure all electrical systems comply with national safety standards and regulations. Essential: Knowledge of Installing Solar PV and MCS regulations Understanding of Health and Safety requirements on site Experience installing within domestic customer homes Excellent communication skills, able to clearly explain information in person, over the phone, and in writing Genuine passion for the renewable energy sector and a commitment to sustainable solutions Professionalism Team player Self-motivated NICEIC qualified Electrician BS 7671: 2018 Requirements for Electrical Installations (18th Edition) qualification Desirable: Familiar with MEV, ESH, ASHP Confident in testing, fault-finding, and commissioning electrical systems BPEC Solar PV systems Benefits: Bereavement leave Company events Company pension Free parking On-site parking Referral programme Sick pay Schedule: Monday to Friday No weekends This is a description of the job as it is constituted at the date shown. It is the practice of Aran Insulation Limited to periodically examine Job Descriptions, update them and ensure that they relate to the job performed, or to incorporate any proposed changes. The MD, and management team of Aran Insulation Limited will conduct this procedure in consultation with the post holder. In these circumstances it will be the aim to reach agreement on reasonable changes, but if agreement is not possible, management reserves the right to make changes to your job description following consultation. Note: This is a description of the job as it is constituted at the date shown. It is the practice of Aran Insulation Limited to periodically review Job Descriptions to ensure they relate to the job performed, or to incorporate any proposed changes. Aran Insulation Limited is fully committed to Equality, Diversity and Inclusion in all areas of our business including the appointment of staff. We ensure that applicants who meet our shortlisting criteria are invited to our recruitment process. Due to the nature of our work, we undertake criminal record checks with the Disclosure and Barring Service for all successful applicants, and periodically thereafter. Should an applicant not satisfy our background checks any conditional offer of employment or employment may be withdrawn. Description prepared by: Craig Thomson (Director of Operations) Description approved by: Mark Randall (Managing Director) Date: 17/04/2025 Job Types: Full-time, Permanent Pay: £35,000.00-£40,000.00 per year Benefits: Bereavement leave Company car Company events Free parking On-site parking Referral programme Sick pay Licence/Certification: NICEIC (required) Work Location: In person
Dec 07, 2025
Full time
LOCATION: Head Office, Units 1-6, Old Station, Higham, Bury St Edmunds REPORTING TO: Lead Electrician RESPONSIBLE FOR: Electrical installations within domestic properties. The Company Aran Insulation, part of AgilityEco, is an award-winning, industry leading organisation striving to improve energy efficiency of homes throughout the UK. Passionate about improving quality of life and reducing for customers the cost of living, the company's goal is to reduce carbon emissions of UK households. A dynamic company going through a growth and development period. Aran Insulation is committed to developing its staff through training and progression, giving them the tools and opportunities to excel. Job Role The role of the Renewables Electrician / Electrical Installer will be responsible for undertaking installations of Solar PV, Mechanical ventilation and Electric Storage heaters. Together with our team assisting in all paperwork being completed and lodged ensuring full compliance to MCS and Building Regulations. With this, we are looking to bring on-board an experienced and qualified Electrician that is confident in offering great customer service to our clients. This is an exciting time to be part of the growth and development within the company, giving you the opportunity to expand your career and advance your technical development. Your skills and qualifications also will also initially be required to survey, design and install your own jobs. Reporting into the Technical Manager you will be responsible for delivering installation projects on time and to budget. A keen eye for detail and ability to handle multiple projects and customers is required. A positive, proactive, professional and process driven attitude are key to you succeeding in this role. Key Responsibilities Install, test, and commission photovoltaic (PV) solar panel systems to industry standards. Assist with the layout, mounting, and wiring of solar PV systems on rooftops and ground-mounted structures. Design of heating systems and Solar PV systems to customer parameters Carry out electrical modifications including the installation, relocation, or amendment of plug sockets, switches, and lighting fixtures. Ensure compliance with MCS regulations and complete the registration of installations Install and commission mechanical ventilation systems, electrical storage heaters as required. Perform electrical safety checks and ensure full compliance with BS7671 Wiring Regulations. Work closely with office staff and installers to ensure smooth workflow and timely project completion. Maintain accurate records of installations, maintenance, and repairs Diagnose and resolve functionality and safety issues in electrical systems. Plan, design, and install electrical control, wiring, and lighting systems for both indoor and outdoor environments. Inspect and test electrical systems, including components such as fuses, transformers, and circuit breakers. Remain up to date with changes to relevant building codes and safety regulations. Ensure all electrical systems comply with national safety standards and regulations. Essential: Knowledge of Installing Solar PV and MCS regulations Understanding of Health and Safety requirements on site Experience installing within domestic customer homes Excellent communication skills, able to clearly explain information in person, over the phone, and in writing Genuine passion for the renewable energy sector and a commitment to sustainable solutions Professionalism Team player Self-motivated NICEIC qualified Electrician BS 7671: 2018 Requirements for Electrical Installations (18th Edition) qualification Desirable: Familiar with MEV, ESH, ASHP Confident in testing, fault-finding, and commissioning electrical systems BPEC Solar PV systems Benefits: Bereavement leave Company events Company pension Free parking On-site parking Referral programme Sick pay Schedule: Monday to Friday No weekends This is a description of the job as it is constituted at the date shown. It is the practice of Aran Insulation Limited to periodically examine Job Descriptions, update them and ensure that they relate to the job performed, or to incorporate any proposed changes. The MD, and management team of Aran Insulation Limited will conduct this procedure in consultation with the post holder. In these circumstances it will be the aim to reach agreement on reasonable changes, but if agreement is not possible, management reserves the right to make changes to your job description following consultation. Note: This is a description of the job as it is constituted at the date shown. It is the practice of Aran Insulation Limited to periodically review Job Descriptions to ensure they relate to the job performed, or to incorporate any proposed changes. Aran Insulation Limited is fully committed to Equality, Diversity and Inclusion in all areas of our business including the appointment of staff. We ensure that applicants who meet our shortlisting criteria are invited to our recruitment process. Due to the nature of our work, we undertake criminal record checks with the Disclosure and Barring Service for all successful applicants, and periodically thereafter. Should an applicant not satisfy our background checks any conditional offer of employment or employment may be withdrawn. Description prepared by: Craig Thomson (Director of Operations) Description approved by: Mark Randall (Managing Director) Date: 17/04/2025 Job Types: Full-time, Permanent Pay: £35,000.00-£40,000.00 per year Benefits: Bereavement leave Company car Company events Free parking On-site parking Referral programme Sick pay Licence/Certification: NICEIC (required) Work Location: In person
CMA Executive is thrilled to be partnering with this fast-growing creative business, as they look to appoint their first CFO. The company works with some of the most recognisably global brands, and they thrive on innovation, collaboration, and a culture that values adaptability and excellence. To support the business as it scales, we are seeking a hands-on CFO to join the leadership team and drive financial strategy, operational efficiency, and transformative change. What will the CFO role involve? Working closely with the CEO and external investors, we are looking for a Chief Financial Officer (CFO) with proven experience in finance leadership, change management, and project delivery. This is a highly operational role where you will combine strategic vision with practical execution to support ambitious growth plans. Key Responsibilities Collaborate with the executive team to develop and execute a financial strategy that aligns with the company's growth objectives. Lead and rebuild the finance function into a reliable, analytically driven, business-partnering team that supports commercial decision making and scaling. Creation of project accounting, to provide accounting treatment compliant with appropriate GAAP, and to enable project performance assessment by project, project manager, service line, customer etc. Optimise and reorganise the two current finance systems used across UK and US into a single system, which is fit for growth. Support strategic initiatives including pricing models, new-market entry, commercial deals, partnerships, and M&A or capital raises when required. Act as a trusted commercial partner to leadership and project teams, translating financial insight into practical recommendations that elevate client profitability and business outcomes. Skills and Experience Required Suitable Candidate for the CFO / Finance Director vacancy: We welcome candidates with experience as a CFO or Finance Director, particularly those from dynamic, fast-growth businesses. Skills and Experience Required Proven experience as a CFO or senior finance leader in a hands-on capacity . Strong track record in cultural alignment , fostering collaboration and adaptability. Expertise in change management and project delivery within fast-paced environments. Exceptional analytical and strategic thinking skills. Ability to thrive in a creative, entrepreneurial setting. Nice to Have: Experience in private equity-backed businesses . Sector knowledge in creative, marketing, or digital industries. ACA, ACCA, CIMA or equivalent financial qualification. Why Join? Lead the company through a major strategic growth phase. Gain hands-on exposure to M&A, PE investment, and high-level strategic projects. Flexible, hybrid working with a collaborative leadership team. CMA Recruitment Group is acting as a recruitment agency in relation to this role. CMA complies with all relevant UK legislation and doesn t discriminate on any protected characteristics. By completing the application process, you agree to the terms outlined in our Privacy Notice and that CMA may contact you in connection with your application in relation to CMA providing you with work finding services. Our Privacy Notice can be viewed under the privacy tab on our website. CMA is currently receiving a high volume of applications. Whilst we ensure all applications are considered, regrettably, it may not be possible to respond individually to all applications received.
Dec 07, 2025
Full time
CMA Executive is thrilled to be partnering with this fast-growing creative business, as they look to appoint their first CFO. The company works with some of the most recognisably global brands, and they thrive on innovation, collaboration, and a culture that values adaptability and excellence. To support the business as it scales, we are seeking a hands-on CFO to join the leadership team and drive financial strategy, operational efficiency, and transformative change. What will the CFO role involve? Working closely with the CEO and external investors, we are looking for a Chief Financial Officer (CFO) with proven experience in finance leadership, change management, and project delivery. This is a highly operational role where you will combine strategic vision with practical execution to support ambitious growth plans. Key Responsibilities Collaborate with the executive team to develop and execute a financial strategy that aligns with the company's growth objectives. Lead and rebuild the finance function into a reliable, analytically driven, business-partnering team that supports commercial decision making and scaling. Creation of project accounting, to provide accounting treatment compliant with appropriate GAAP, and to enable project performance assessment by project, project manager, service line, customer etc. Optimise and reorganise the two current finance systems used across UK and US into a single system, which is fit for growth. Support strategic initiatives including pricing models, new-market entry, commercial deals, partnerships, and M&A or capital raises when required. Act as a trusted commercial partner to leadership and project teams, translating financial insight into practical recommendations that elevate client profitability and business outcomes. Skills and Experience Required Suitable Candidate for the CFO / Finance Director vacancy: We welcome candidates with experience as a CFO or Finance Director, particularly those from dynamic, fast-growth businesses. Skills and Experience Required Proven experience as a CFO or senior finance leader in a hands-on capacity . Strong track record in cultural alignment , fostering collaboration and adaptability. Expertise in change management and project delivery within fast-paced environments. Exceptional analytical and strategic thinking skills. Ability to thrive in a creative, entrepreneurial setting. Nice to Have: Experience in private equity-backed businesses . Sector knowledge in creative, marketing, or digital industries. ACA, ACCA, CIMA or equivalent financial qualification. Why Join? Lead the company through a major strategic growth phase. Gain hands-on exposure to M&A, PE investment, and high-level strategic projects. Flexible, hybrid working with a collaborative leadership team. CMA Recruitment Group is acting as a recruitment agency in relation to this role. CMA complies with all relevant UK legislation and doesn t discriminate on any protected characteristics. By completing the application process, you agree to the terms outlined in our Privacy Notice and that CMA may contact you in connection with your application in relation to CMA providing you with work finding services. Our Privacy Notice can be viewed under the privacy tab on our website. CMA is currently receiving a high volume of applications. Whilst we ensure all applications are considered, regrettably, it may not be possible to respond individually to all applications received.
IT Portfolio Manager We are seeking a strategic, highly organised and delivery-focused IT Portfolio Manager to oversee governance, planning, execution control and value realisation across a portfolio of technology projects. This individual will ensure alignment with business priorities, effective oversight of delivery teams, forward-looking risk and issue management, and strong commercial discipline. The role requires exceptional stakeholder management, attention to detail, strong budget and financial control, the ability to anticipate and manage risk, and disciplined horizon scanning to identify potential issues early. It will suit someone with a consultancy or advisory background experienced in complex delivery environments. Key Responsibilities Portfolio Strategy & Governance Maintain and refine portfolio governance frameworks to ensure consistent standards across planning, delivery and reporting. Provide oversight of portfolio performance, dependencies, capacity and prioritisation. Ensure alignment between business strategy and technology investment. Delivery Oversight & Project Controls Maintain a forward-looking view of delivery confidence across all projects, ensuring adherence to scope, schedule, budget and quality. Challenge Project Managers to validate delivery confidence, ensure dependencies are identified and actively managed, and that risks and issues are escalated. Ensure structured, proactive horizon management is applied to identify emerging concerns early. Deliverables & Ways of Working Monitor project deliverables daily via the Project Manager. Ensure any concerns regarding deliverable timelines are promptly escalated to the Delivery Manager. Notify the Portfolio Lead of deliverables at risk, mitigation plans and any request for escalation support. Identify and communicate any time or cost implications associated with changes to scope or delivery plans. Change Control Ensure change requests are initiated where required due to delivery risk, scope changes or other business drivers. Work with Project Managers and Delivery Managers to understand the cause, time/cost implications and rationale for change. Coordinate with Account Management for creation, review and processing of change requests and onward approval. Funding, Stage Gate & Planning Oversee stage planning to ensure programme documentation meets standard, including: Detailed activity planning Critical path identification Dependencies Resource requirements Deliverable definitions and dates Review and approve Project Execution Plans (PEPs) at stage boundaries. Ensure resource requirements are communicated for inclusion in Statements of Work. Cost Management & Financial Control Ensure accurate financial reporting, including forecasts, actuals and benefits realisation. Review cost reporting completed by the PM to ensure accuracy and alignment to governance requirements. Share outcomes with Portfolio Leads for challenge and discussion where required. Resource & Capacity Management Align project and programme resource requirements with capacity and strategic priorities. Highlight resource constraints and recommend prioritised solutions. Stakeholder Management & Communication Build strong relationships across Business, PMO, Technology, Delivery and Vendor partners. Facilitate effective decision-making through timely analysis and transparent reporting. Proactively communicate status, risks, dependencies and mitigation plans. Quality Assurance & Standards Ensure the Delivery Manager validates quality controls, including: Risk Register Dependency Registers Decision Logs Project Board Packs Ensure effective Project Brief development led by Business Systems Leads, refined through PM/Delivery/Portfolio collaboration. Review project plans to ensure completeness, resource-loading, critical path identification, realistic timeline assumptions, contingency and holiday cover. Continuous Improvement Drive consistent use of best-practice portfolio and programme delivery methodologies. Champion process maturity, tooling enhancement, and improved reporting quality.
Dec 07, 2025
Full time
IT Portfolio Manager We are seeking a strategic, highly organised and delivery-focused IT Portfolio Manager to oversee governance, planning, execution control and value realisation across a portfolio of technology projects. This individual will ensure alignment with business priorities, effective oversight of delivery teams, forward-looking risk and issue management, and strong commercial discipline. The role requires exceptional stakeholder management, attention to detail, strong budget and financial control, the ability to anticipate and manage risk, and disciplined horizon scanning to identify potential issues early. It will suit someone with a consultancy or advisory background experienced in complex delivery environments. Key Responsibilities Portfolio Strategy & Governance Maintain and refine portfolio governance frameworks to ensure consistent standards across planning, delivery and reporting. Provide oversight of portfolio performance, dependencies, capacity and prioritisation. Ensure alignment between business strategy and technology investment. Delivery Oversight & Project Controls Maintain a forward-looking view of delivery confidence across all projects, ensuring adherence to scope, schedule, budget and quality. Challenge Project Managers to validate delivery confidence, ensure dependencies are identified and actively managed, and that risks and issues are escalated. Ensure structured, proactive horizon management is applied to identify emerging concerns early. Deliverables & Ways of Working Monitor project deliverables daily via the Project Manager. Ensure any concerns regarding deliverable timelines are promptly escalated to the Delivery Manager. Notify the Portfolio Lead of deliverables at risk, mitigation plans and any request for escalation support. Identify and communicate any time or cost implications associated with changes to scope or delivery plans. Change Control Ensure change requests are initiated where required due to delivery risk, scope changes or other business drivers. Work with Project Managers and Delivery Managers to understand the cause, time/cost implications and rationale for change. Coordinate with Account Management for creation, review and processing of change requests and onward approval. Funding, Stage Gate & Planning Oversee stage planning to ensure programme documentation meets standard, including: Detailed activity planning Critical path identification Dependencies Resource requirements Deliverable definitions and dates Review and approve Project Execution Plans (PEPs) at stage boundaries. Ensure resource requirements are communicated for inclusion in Statements of Work. Cost Management & Financial Control Ensure accurate financial reporting, including forecasts, actuals and benefits realisation. Review cost reporting completed by the PM to ensure accuracy and alignment to governance requirements. Share outcomes with Portfolio Leads for challenge and discussion where required. Resource & Capacity Management Align project and programme resource requirements with capacity and strategic priorities. Highlight resource constraints and recommend prioritised solutions. Stakeholder Management & Communication Build strong relationships across Business, PMO, Technology, Delivery and Vendor partners. Facilitate effective decision-making through timely analysis and transparent reporting. Proactively communicate status, risks, dependencies and mitigation plans. Quality Assurance & Standards Ensure the Delivery Manager validates quality controls, including: Risk Register Dependency Registers Decision Logs Project Board Packs Ensure effective Project Brief development led by Business Systems Leads, refined through PM/Delivery/Portfolio collaboration. Review project plans to ensure completeness, resource-loading, critical path identification, realistic timeline assumptions, contingency and holiday cover. Continuous Improvement Drive consistent use of best-practice portfolio and programme delivery methodologies. Champion process maturity, tooling enhancement, and improved reporting quality.
Project Director - BESS (FlexGen) Location: Flexible Who we are We're not just talking about making a difference, we're making it happen. We generate dispatchable, renewable power and create stable energy in an uncertain world. Building on our proud heritage, we have ambition to become the global leader in sustainable biomass and carbon removals. You'll be joining our teams of practical doers, future thinkers and business champions. We're enabling a zero carbon, lower cost energy future for all, and working hard to decarbonise the planet for generations to come. About the role The Project Director - BESS (FlexGen) is accountable for leading the development and delivery of Battery Energy Storage System (BESS) projects through all stages - from pre-FEED and FEED to detailed design and handover to operations. This role is responsible for developing and implementing traditional and innovative engineering solutions that ensure safe, efficient, and cost-effective project outcomes. The Project Director will organise and manage all project personnel, including owners, engineers, contractors, and construction teams, to deliver against technical quality, schedule, and budget requirements. They will oversee project planning, progress tracking, and resource allocation, ensuring all works are executed in accordance with company standards, governance, and sustainability goals. Key Accountabilities Provide project management leadership across new growth and FlexGen projects, guiding the development activity of Drax Group. Actively support both existing and new project development to enable future business growth. Coordinate with the Project Engineering Manager to manage project consenting, planning, and strategy, ensuring all pre- and post-commencement conditions are efficiently discharged. Manage relationships with local authorities, industry partners, and communities to maintain Drax's reputation and social licence to operate. Maintain and regularly review risk registers, proposing and managing risk mitigation measures. Ensure collaboration with Finance Business Partners and Commercial Leads to provide accurate project information for financial models and budgets. Develop and manage project development and construction budgets in line with corporate standards. Oversee project performance monitoring, ensuring all deliverables are achieved on time, to quality, and within budget. Coordinate mobilisation of Operations and Maintenance (O&M) teams for smooth transition to business-as-usual operations. Resolve conflicts between project functions, packages, and EPC contractors as necessary. Communicate project progress, performance, and key risks effectively to the Project Executive and stakeholders. Establish budget management and control processes as part of routine reporting. About You You'll be a strategic leader with deep technical expertise, capable of driving complex energy storage projects from concept to completion in a fast-evolving environment. Proven experience in creating and implementing major transformation projects of high strategic importance. Demonstrated experience in development and construction of BESS sites within the UK. Experience operating in a client capacity, managing EPC/EPCM contractors and Owners' Engineers across complex, high-value engineering programmes. Desirable: experience working within a Special Purpose Vehicle (SPV) alongside a developer. Outstanding leadership and technical capability, with the ability to manage multiple sites and projects simultaneously. Proactive Safety Leader, promoting a "Safety First" culture across all areas of responsibility. Strong communication and leadership skills, fostering collaboration and inclusion to achieve business objectives. Strategic thinker and capable problem-solver with excellent decision-making skills. Skilled in management, coordination, and communication, able to lead large matrix teams effectively. Deep understanding of financial processes, including FP&A, IRR, NPV, and both OpEx and CapEx budgeting. Highly developed interpersonal and stakeholder management skills, with the ability to influence at all levels. Experience in managing high-value, complex engineering and construction programmes. Ability to meet challenging targets and adapt to dynamic working environments. Strong motivational and conflict resolution skills; able to inspire teams to deliver high performance. Degree-level education in engineering, construction, or a related technical discipline, with extensive relevant experience. Why Join Us Join us and lead projects that genuinely make an impact. As Project Director, you'll shape complex, high-value programmes that drive meaningful change for our business. If you are a highly skilled, proactive professional who thrives in dynamic, fast-paced environments and wants to make a difference at a strategic level - we'd love to hear from you.
Dec 07, 2025
Full time
Project Director - BESS (FlexGen) Location: Flexible Who we are We're not just talking about making a difference, we're making it happen. We generate dispatchable, renewable power and create stable energy in an uncertain world. Building on our proud heritage, we have ambition to become the global leader in sustainable biomass and carbon removals. You'll be joining our teams of practical doers, future thinkers and business champions. We're enabling a zero carbon, lower cost energy future for all, and working hard to decarbonise the planet for generations to come. About the role The Project Director - BESS (FlexGen) is accountable for leading the development and delivery of Battery Energy Storage System (BESS) projects through all stages - from pre-FEED and FEED to detailed design and handover to operations. This role is responsible for developing and implementing traditional and innovative engineering solutions that ensure safe, efficient, and cost-effective project outcomes. The Project Director will organise and manage all project personnel, including owners, engineers, contractors, and construction teams, to deliver against technical quality, schedule, and budget requirements. They will oversee project planning, progress tracking, and resource allocation, ensuring all works are executed in accordance with company standards, governance, and sustainability goals. Key Accountabilities Provide project management leadership across new growth and FlexGen projects, guiding the development activity of Drax Group. Actively support both existing and new project development to enable future business growth. Coordinate with the Project Engineering Manager to manage project consenting, planning, and strategy, ensuring all pre- and post-commencement conditions are efficiently discharged. Manage relationships with local authorities, industry partners, and communities to maintain Drax's reputation and social licence to operate. Maintain and regularly review risk registers, proposing and managing risk mitigation measures. Ensure collaboration with Finance Business Partners and Commercial Leads to provide accurate project information for financial models and budgets. Develop and manage project development and construction budgets in line with corporate standards. Oversee project performance monitoring, ensuring all deliverables are achieved on time, to quality, and within budget. Coordinate mobilisation of Operations and Maintenance (O&M) teams for smooth transition to business-as-usual operations. Resolve conflicts between project functions, packages, and EPC contractors as necessary. Communicate project progress, performance, and key risks effectively to the Project Executive and stakeholders. Establish budget management and control processes as part of routine reporting. About You You'll be a strategic leader with deep technical expertise, capable of driving complex energy storage projects from concept to completion in a fast-evolving environment. Proven experience in creating and implementing major transformation projects of high strategic importance. Demonstrated experience in development and construction of BESS sites within the UK. Experience operating in a client capacity, managing EPC/EPCM contractors and Owners' Engineers across complex, high-value engineering programmes. Desirable: experience working within a Special Purpose Vehicle (SPV) alongside a developer. Outstanding leadership and technical capability, with the ability to manage multiple sites and projects simultaneously. Proactive Safety Leader, promoting a "Safety First" culture across all areas of responsibility. Strong communication and leadership skills, fostering collaboration and inclusion to achieve business objectives. Strategic thinker and capable problem-solver with excellent decision-making skills. Skilled in management, coordination, and communication, able to lead large matrix teams effectively. Deep understanding of financial processes, including FP&A, IRR, NPV, and both OpEx and CapEx budgeting. Highly developed interpersonal and stakeholder management skills, with the ability to influence at all levels. Experience in managing high-value, complex engineering and construction programmes. Ability to meet challenging targets and adapt to dynamic working environments. Strong motivational and conflict resolution skills; able to inspire teams to deliver high performance. Degree-level education in engineering, construction, or a related technical discipline, with extensive relevant experience. Why Join Us Join us and lead projects that genuinely make an impact. As Project Director, you'll shape complex, high-value programmes that drive meaningful change for our business. If you are a highly skilled, proactive professional who thrives in dynamic, fast-paced environments and wants to make a difference at a strategic level - we'd love to hear from you.
Reporting to the Director of Quality Control, the QC Microbiology Manager provides strategic managerial direction and technical leadership for the Quality Control laboratory operations, ensuring samples are tested to GMP standards in a timely and efficient manner, to meet the needs of the business. Duties include financial tracking, reporting and management of a significant budget, ensuring compliance with company policies, and managing and developing staff. Manages Quality Control activities to ensure compliance with company standards, GMP and regulatory guidelines Ensures all testing (routine, project, investigational, validation) is completed in accordance with scheduled timelines and to relevant specifications/criteria Ensures teams engagement and collaboration through Site Management System (SMS), including Tier meetings, escalation processes and continuous improvement Oversees activities related to transfer/implementation of analytical methods/equipment Ensure handling of investigations is completed on time, and to the required standards. Providing technical guidance and decision making when required. To include management of out of specification (OOS) and deviation investigations, change controls, regulatory actions and closure of assigned corrective/preventative actions. Approves GMP-related data, to support batch release Ensures departmental standard operating procedures (SOP) are in place, up to date and relevant Engages and collaborates with enterprise initiatives and forums to share best practices and deliver improvements. Has oversight of department training, ensuring department is achieving necessary training KPIs Responsible for the operational management of the QC laboratories within remit of role, ensuring appropriate standards of cGMP, HSE, housekeeping and discipline are applied in the department in accordance with relevant regulations. Provides strong leadership and organisational planning skills. Responsible for mentoring and development of staff technically and professionally. Supports efforts across multiple areas to accomplish goals, providing guidance and influencing the organisation Provides strategic direction and in depth technical expertise, to include determining future resource needs, outsourcing and insourcing assessments, continuous improvement potential, and technical needs to be operationally excellent. Develops and cascades functional deliverables in alignment with the site objectives, providing clear vision of goals and tangible results Provides clear and effective communication (written and oral) to staff and external stakeholders. Interfaces across management levels and departments Acts as lead presenter during regulatory inspections for areas of responsibility Develops and delivers to schedule and budget. Responsible for budgeting, monitoring, forecasting, and reporting cost and schedule Provides strong leadership on safety and creates a positive safety culture. Ensuring safety is always on the front line Requires comprehensive understanding of concepts, theories and principles within own discipline and knowledge of others. Applies in-depth understanding of how own discipline integrates within the function. Identifies and resolves complex technical, operational and organisational problems Supports supervisors in understanding the development needs of direct reports, assisting them in accessing appropriate assessment tools and providing insight and guidance. Assists in constructing and executing compelling development plans for direct reports, shaping developmental roles and assignments to balance individual and business function needs Provides in depth, one-on-one coaching to enable team members to achieve performance goals and maximise their potential Sets stretching objectives and goals, creating an organised plan for distributing the workload across multiple teams in the function Ensures that employees within the function have the necessary skills and resources to succeed in tasks, resolving skill gaps by providing training and guidance Brings out the best in people by recognising and rewarding initiative, supporting decisions taken by others to guide work across the function Qualifications Bachelor degree in a relevant scientific discipline (biology, microbiology, chemistry, etc.); advanced degree a plus Knowledge in Lean Principles/Continuous Improvement or a similar discipline Capabilities 5+ years' experience in microbiological and biological, chemical or biochemical analytics in a biologics/pharmaceutical GMP environment 4+ management/demonstrated leadership experience Knowledge of test methods, method validation, regulatory guidelines that apply to our industry Knowledge/demonstration of exposure to external regulatory health authority inspections/audits Please be advised this is a 12 Month Fixed Term Contract, internal candidates are invited to apply aligned to Secondment principles Our Benefits CSL Seqirus is committed to attracting and retaining world-class employees who are valued for their contributions to achieving business objectives. Learn more about some of the benefits you can participate in when you join CSL Seqirus. About CSL Seqirus CSL Seqirus is part ofCSL. As one of the largest influenza vaccine providers in the world, CSL Seqirusis a major contributor to the prevention of influenza globally and a transcontinental partner in pandemic preparedness. With state-of-the-art production facilities in the U.S., the U.K. and Australia, CSL Seqirus utilizes egg, cell and adjuvant technologies to offer a broad portfolio of differentiated influenza vaccines in more than 20 countries around the world. We want Seqirus to reflect the world around us At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future. Learn more Inclusion and Belonging CSL. Do work that matters at CSL Seqirus! Watch our On the Front Line video to learn more about CSL Seqirus JBRP1_UKTJ
Dec 07, 2025
Full time
Reporting to the Director of Quality Control, the QC Microbiology Manager provides strategic managerial direction and technical leadership for the Quality Control laboratory operations, ensuring samples are tested to GMP standards in a timely and efficient manner, to meet the needs of the business. Duties include financial tracking, reporting and management of a significant budget, ensuring compliance with company policies, and managing and developing staff. Manages Quality Control activities to ensure compliance with company standards, GMP and regulatory guidelines Ensures all testing (routine, project, investigational, validation) is completed in accordance with scheduled timelines and to relevant specifications/criteria Ensures teams engagement and collaboration through Site Management System (SMS), including Tier meetings, escalation processes and continuous improvement Oversees activities related to transfer/implementation of analytical methods/equipment Ensure handling of investigations is completed on time, and to the required standards. Providing technical guidance and decision making when required. To include management of out of specification (OOS) and deviation investigations, change controls, regulatory actions and closure of assigned corrective/preventative actions. Approves GMP-related data, to support batch release Ensures departmental standard operating procedures (SOP) are in place, up to date and relevant Engages and collaborates with enterprise initiatives and forums to share best practices and deliver improvements. Has oversight of department training, ensuring department is achieving necessary training KPIs Responsible for the operational management of the QC laboratories within remit of role, ensuring appropriate standards of cGMP, HSE, housekeeping and discipline are applied in the department in accordance with relevant regulations. Provides strong leadership and organisational planning skills. Responsible for mentoring and development of staff technically and professionally. Supports efforts across multiple areas to accomplish goals, providing guidance and influencing the organisation Provides strategic direction and in depth technical expertise, to include determining future resource needs, outsourcing and insourcing assessments, continuous improvement potential, and technical needs to be operationally excellent. Develops and cascades functional deliverables in alignment with the site objectives, providing clear vision of goals and tangible results Provides clear and effective communication (written and oral) to staff and external stakeholders. Interfaces across management levels and departments Acts as lead presenter during regulatory inspections for areas of responsibility Develops and delivers to schedule and budget. Responsible for budgeting, monitoring, forecasting, and reporting cost and schedule Provides strong leadership on safety and creates a positive safety culture. Ensuring safety is always on the front line Requires comprehensive understanding of concepts, theories and principles within own discipline and knowledge of others. Applies in-depth understanding of how own discipline integrates within the function. Identifies and resolves complex technical, operational and organisational problems Supports supervisors in understanding the development needs of direct reports, assisting them in accessing appropriate assessment tools and providing insight and guidance. Assists in constructing and executing compelling development plans for direct reports, shaping developmental roles and assignments to balance individual and business function needs Provides in depth, one-on-one coaching to enable team members to achieve performance goals and maximise their potential Sets stretching objectives and goals, creating an organised plan for distributing the workload across multiple teams in the function Ensures that employees within the function have the necessary skills and resources to succeed in tasks, resolving skill gaps by providing training and guidance Brings out the best in people by recognising and rewarding initiative, supporting decisions taken by others to guide work across the function Qualifications Bachelor degree in a relevant scientific discipline (biology, microbiology, chemistry, etc.); advanced degree a plus Knowledge in Lean Principles/Continuous Improvement or a similar discipline Capabilities 5+ years' experience in microbiological and biological, chemical or biochemical analytics in a biologics/pharmaceutical GMP environment 4+ management/demonstrated leadership experience Knowledge of test methods, method validation, regulatory guidelines that apply to our industry Knowledge/demonstration of exposure to external regulatory health authority inspections/audits Please be advised this is a 12 Month Fixed Term Contract, internal candidates are invited to apply aligned to Secondment principles Our Benefits CSL Seqirus is committed to attracting and retaining world-class employees who are valued for their contributions to achieving business objectives. Learn more about some of the benefits you can participate in when you join CSL Seqirus. About CSL Seqirus CSL Seqirus is part ofCSL. As one of the largest influenza vaccine providers in the world, CSL Seqirusis a major contributor to the prevention of influenza globally and a transcontinental partner in pandemic preparedness. With state-of-the-art production facilities in the U.S., the U.K. and Australia, CSL Seqirus utilizes egg, cell and adjuvant technologies to offer a broad portfolio of differentiated influenza vaccines in more than 20 countries around the world. We want Seqirus to reflect the world around us At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future. Learn more Inclusion and Belonging CSL. Do work that matters at CSL Seqirus! Watch our On the Front Line video to learn more about CSL Seqirus JBRP1_UKTJ
We are seeking a dynamic and hands-on Health and Safety Manager to join our client, a manufacturing business. This is a pivotal role for an experienced professional who thrives in a fast-paced production environment and is passionate about driving a proactive safety culture. The ideal candidate will balance strategic oversight with an active presence on the shop floor ensuring compliance, engagement, and continuous improvement across all health, safety, and environmental (HSE) areas. Key Responsibilities Develop, implement, and continuously improve the company s Health & Safety strategy, policies, and procedures in line with current legislation and best practice. Partner with leadership and line managers to embed a culture of safety, accountability, and continuous improvement across all operations. Conduct regular reviews of existing systems to identify gaps and deliver process enhancements that improve operational safety and efficiency. Lead risk assessments, audits, and incident investigations, ensuring root causes are addressed and corrective actions implemented swiftly. Be a visible and approachable presence on the shop floor coaching, advising, and supporting supervisors and operators in safe working practices. Oversee the roll-out of new safety initiatives, equipment, and training programs across all departments. Ensure machinery and processes are compliant with statutory regulations, including PUWER, COSHH, and LOLER. Maintain all H&S records, risk assessments, and safety documentation to meet internal and external audit requirements. Liaise with external bodies such as HSE, insurers, and auditors as required. Provide accurate and timely reports, KPIs, and data to senior management to track performance and identify trends. Deliver and coordinate H&S training sessions for employees and contractors. Champion behavioural safety initiatives and promote employee engagement in all aspects of workplace safety. Drive proactive hazard reporting and ensure learnings are shared across teams. Qualifications and Experience NEBOSH Diploma (or equivalent) is essential. Proven experience in a Health and Safety management role within a manufacturing or industrial setting. Strong understanding of UK health and safety legislation and compliance requirements. Track record of implementing new systems and driving safety culture change. Confident communicator with the ability to influence across all levels of the business. Hands-on approach, comfortable being on the factory floor daily.
Dec 07, 2025
Full time
We are seeking a dynamic and hands-on Health and Safety Manager to join our client, a manufacturing business. This is a pivotal role for an experienced professional who thrives in a fast-paced production environment and is passionate about driving a proactive safety culture. The ideal candidate will balance strategic oversight with an active presence on the shop floor ensuring compliance, engagement, and continuous improvement across all health, safety, and environmental (HSE) areas. Key Responsibilities Develop, implement, and continuously improve the company s Health & Safety strategy, policies, and procedures in line with current legislation and best practice. Partner with leadership and line managers to embed a culture of safety, accountability, and continuous improvement across all operations. Conduct regular reviews of existing systems to identify gaps and deliver process enhancements that improve operational safety and efficiency. Lead risk assessments, audits, and incident investigations, ensuring root causes are addressed and corrective actions implemented swiftly. Be a visible and approachable presence on the shop floor coaching, advising, and supporting supervisors and operators in safe working practices. Oversee the roll-out of new safety initiatives, equipment, and training programs across all departments. Ensure machinery and processes are compliant with statutory regulations, including PUWER, COSHH, and LOLER. Maintain all H&S records, risk assessments, and safety documentation to meet internal and external audit requirements. Liaise with external bodies such as HSE, insurers, and auditors as required. Provide accurate and timely reports, KPIs, and data to senior management to track performance and identify trends. Deliver and coordinate H&S training sessions for employees and contractors. Champion behavioural safety initiatives and promote employee engagement in all aspects of workplace safety. Drive proactive hazard reporting and ensure learnings are shared across teams. Qualifications and Experience NEBOSH Diploma (or equivalent) is essential. Proven experience in a Health and Safety management role within a manufacturing or industrial setting. Strong understanding of UK health and safety legislation and compliance requirements. Track record of implementing new systems and driving safety culture change. Confident communicator with the ability to influence across all levels of the business. Hands-on approach, comfortable being on the factory floor daily.
Sales Account Manager role, the role is national and you will have to be prepared for UK travel in order to deliver high level service to the entire customer base. Able to travel to the Head Office based in Hook on a hybrid basis Salary is £70,000 plus 20% bonus You will be responsible for the development and maintenance of the sales account plan, looking at key areas to grow revenue and profit, managing product availability through forecast analysis, as well as achieving the relevant targets for revenue, profitability and growth. Develop and shape the sales account plan, tactics, profit targets Develop relationships at all levels within the companies assigned to you Lead the sales activity to develop the customer account at a senior relationship level, ensuring all downstream activities is on message and appropriate Identify and report on business opportunities and ensure the appropriate qualification of the opportunity Lead RFI/RFP/ITT response with the support of the Bid Co-ordinator Sales management - maintaining and updating the sales pipeline and sales tracker of current opportunities Looking for a candidates who can demonstrate customer engagement, negotiations and change management within the energy or manufacturing sector
Dec 07, 2025
Full time
Sales Account Manager role, the role is national and you will have to be prepared for UK travel in order to deliver high level service to the entire customer base. Able to travel to the Head Office based in Hook on a hybrid basis Salary is £70,000 plus 20% bonus You will be responsible for the development and maintenance of the sales account plan, looking at key areas to grow revenue and profit, managing product availability through forecast analysis, as well as achieving the relevant targets for revenue, profitability and growth. Develop and shape the sales account plan, tactics, profit targets Develop relationships at all levels within the companies assigned to you Lead the sales activity to develop the customer account at a senior relationship level, ensuring all downstream activities is on message and appropriate Identify and report on business opportunities and ensure the appropriate qualification of the opportunity Lead RFI/RFP/ITT response with the support of the Bid Co-ordinator Sales management - maintaining and updating the sales pipeline and sales tracker of current opportunities Looking for a candidates who can demonstrate customer engagement, negotiations and change management within the energy or manufacturing sector
Trainee Recruitment Consultant - Full Training Provided 25,000 basic salary + Uncapped commission (OTE 35-45K year 1) + Progression + Full Training Exeter, City Centre Are you ambitious, tenacious and career hungry? Are you looking to kick start your career in the recruitment industry in a role where you are able to progress all the way to the top? Joining our brand new Exeter branch, you'll have the opportunities and environment of a start up, with the training and backing of a multimillion-pound global business. Rise Technical Recruitment is a fast-growing team with offices in Bristol, London, Miami, Austin and now Exeter! We are a dynamic and forward-thinking company with an emphasis on self-development, progression and ambition. We are specialists in Engineering, Energy, IT and Construction sectors and work with UK, US and European markets. This is a sales based role within which you are the link between candidates and clients. We look for exceptional communicators that are driven to reach their goals by positively changing lives. If you are looking for a big career within which you can see success quickly, progress to directorship and be part of a business that has huge growth plans for the future then this could be for you! The Role: Full life-cycle - 360 recruitment position - Business Development - Full Training Provided - No Experience Required Clients/Businesses : Identifying business partnership opportunities, cold calling, B2B sales, lead generation, relationship development, and securing new clients Candidates : Managing job vacancies from clients, advertising roles, conducting interviews, and overseeing candidate management Project Management : Managing the end-to-end recruitment process At Rise: Career progression to management, leadership and director roles - in Exeter, the UK or overseas Uncapped commission (10-40% of everything you invoice, meaning six-figures has been achieved in year 1 & average first year earnings of 40-60k) Industry-leading training provided by our L&D team & Branch Manager Empowered working environment Winners of REC 2025 Awards - Best Company to Work For (100+ employees category) Awarded in FT 50 Top UK Recruitment Consultancies Named LinkedIn Top 5 Recruitment Companies for G&E Named Business Insiders Top 500 Businesses in the South West 2025 (Top 1%) The Person: Career and goal driven Highly motivated and passionate Resilient and positive Excellent communication skills Seeking a rewarding and lucrative sales-driven role Thrives under pressure in a fast-paced, target-driven environment Note -Not sure if you meet all of the criteria? At Rise, we pride ourselves on recruiting a diverse range of people who share our company values and have the ambition, motivation, and resilience to positively change lives in our empowered environment. So, if you feel you align with our values and goals, we encourage you to apply, even if you don't meet every criterion. To Apply for this role or to be considered for further roles, please click "Apply Now' or contact Talent Acquisition at (url removed), we'll be in touch if your application progresses. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
Dec 07, 2025
Full time
Trainee Recruitment Consultant - Full Training Provided 25,000 basic salary + Uncapped commission (OTE 35-45K year 1) + Progression + Full Training Exeter, City Centre Are you ambitious, tenacious and career hungry? Are you looking to kick start your career in the recruitment industry in a role where you are able to progress all the way to the top? Joining our brand new Exeter branch, you'll have the opportunities and environment of a start up, with the training and backing of a multimillion-pound global business. Rise Technical Recruitment is a fast-growing team with offices in Bristol, London, Miami, Austin and now Exeter! We are a dynamic and forward-thinking company with an emphasis on self-development, progression and ambition. We are specialists in Engineering, Energy, IT and Construction sectors and work with UK, US and European markets. This is a sales based role within which you are the link between candidates and clients. We look for exceptional communicators that are driven to reach their goals by positively changing lives. If you are looking for a big career within which you can see success quickly, progress to directorship and be part of a business that has huge growth plans for the future then this could be for you! The Role: Full life-cycle - 360 recruitment position - Business Development - Full Training Provided - No Experience Required Clients/Businesses : Identifying business partnership opportunities, cold calling, B2B sales, lead generation, relationship development, and securing new clients Candidates : Managing job vacancies from clients, advertising roles, conducting interviews, and overseeing candidate management Project Management : Managing the end-to-end recruitment process At Rise: Career progression to management, leadership and director roles - in Exeter, the UK or overseas Uncapped commission (10-40% of everything you invoice, meaning six-figures has been achieved in year 1 & average first year earnings of 40-60k) Industry-leading training provided by our L&D team & Branch Manager Empowered working environment Winners of REC 2025 Awards - Best Company to Work For (100+ employees category) Awarded in FT 50 Top UK Recruitment Consultancies Named LinkedIn Top 5 Recruitment Companies for G&E Named Business Insiders Top 500 Businesses in the South West 2025 (Top 1%) The Person: Career and goal driven Highly motivated and passionate Resilient and positive Excellent communication skills Seeking a rewarding and lucrative sales-driven role Thrives under pressure in a fast-paced, target-driven environment Note -Not sure if you meet all of the criteria? At Rise, we pride ourselves on recruiting a diverse range of people who share our company values and have the ambition, motivation, and resilience to positively change lives in our empowered environment. So, if you feel you align with our values and goals, we encourage you to apply, even if you don't meet every criterion. To Apply for this role or to be considered for further roles, please click "Apply Now' or contact Talent Acquisition at (url removed), we'll be in touch if your application progresses. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
Expleo is a trusted partner for end-to-end, integrated engineering, quality services, and management consulting for digital transformation. We help businesses harness unrelenting technological change to deliver innovations that provide a competitive advantage and improve everyday life worldwide. As part of the Expleo Digital and Technology (DigiTech) team , you will report to the Head of Cybersecurity and work within our specialist Cybersecurity Practice . In this role, you will provide cybersecurity assurance within a complex marine/defence engineering programme, supporting the development and delivery of cyber-resilient systems. This is a consultancy role focused on integrating cybersecurity into programme controls, technical assurance, and regulatory compliance. You will work closely with engineering leads, programme managers, and cybersecurity stakeholders to ensure that security requirements are appropriately defined, evidenced, and governed in alignment with relevant defence and maritime standards. The role offers the opportunity to influence mission-critical projects within the marine and defence domain, applying structured cybersecurity assurance approaches to complex, multidisciplinary delivery environments. Lead or support integrating cybersecurity assurance activities into engineering and programme delivery for marine and defence projects. Develop, review, and maintain cybersecurity assurance artefacts, including risk assessments, assurance cases, control matrices, and evidence submissions. Ensure alignment with applicable defence and industry standards and other MOD-aligned frameworks. Engage with engineering and project teams to ensure cybersecurity is embedded into system design, technical planning, and programme governance. Liaise with client representatives, suppliers, and accreditation authorities to support the assurance lifecycle and manage stakeholder expectations. Support the preparation for and participation in technical reviews, audits, and risk acceptance activities. Contribute to delivering security risk management processes, threat modelling sessions, and security design assessments. Provide subject matter expertise on assurance requirements for secure communications, supply chain security, platform integration, and physical security interfaces. Maintain accurate, high-quality documentation to support certification, regulatory compliance, and ongoing assurance requirements. Contribute to internal knowledge sharing, continuous improvement of assurance methodologies, and development of Expleo's marine and defence cyber capabilities. A degree (or equivalent experience) in Cybersecurity, Information Assurance, Systems Engineering, or a related technical or defence-focused discipline. Recognised cybersecurity certifications: CompTIA, CISSP, CISM, CRISC, ISO 27001 Lead Auditor/Implementer, or equivalent. Familiarity with MOD, maritime, or defence-specific frameworks: JSPs, DEFSTAN, NIST, IEC 62443, IMO or ISO/IEC 27001. DV clearance (or eligibility to obtain DV as a minimum) is required. Evidence of ongoing professional development aligned with cybersecurity assurance, defence sector standards, and engineering-led delivery models.
Dec 07, 2025
Full time
Expleo is a trusted partner for end-to-end, integrated engineering, quality services, and management consulting for digital transformation. We help businesses harness unrelenting technological change to deliver innovations that provide a competitive advantage and improve everyday life worldwide. As part of the Expleo Digital and Technology (DigiTech) team , you will report to the Head of Cybersecurity and work within our specialist Cybersecurity Practice . In this role, you will provide cybersecurity assurance within a complex marine/defence engineering programme, supporting the development and delivery of cyber-resilient systems. This is a consultancy role focused on integrating cybersecurity into programme controls, technical assurance, and regulatory compliance. You will work closely with engineering leads, programme managers, and cybersecurity stakeholders to ensure that security requirements are appropriately defined, evidenced, and governed in alignment with relevant defence and maritime standards. The role offers the opportunity to influence mission-critical projects within the marine and defence domain, applying structured cybersecurity assurance approaches to complex, multidisciplinary delivery environments. Lead or support integrating cybersecurity assurance activities into engineering and programme delivery for marine and defence projects. Develop, review, and maintain cybersecurity assurance artefacts, including risk assessments, assurance cases, control matrices, and evidence submissions. Ensure alignment with applicable defence and industry standards and other MOD-aligned frameworks. Engage with engineering and project teams to ensure cybersecurity is embedded into system design, technical planning, and programme governance. Liaise with client representatives, suppliers, and accreditation authorities to support the assurance lifecycle and manage stakeholder expectations. Support the preparation for and participation in technical reviews, audits, and risk acceptance activities. Contribute to delivering security risk management processes, threat modelling sessions, and security design assessments. Provide subject matter expertise on assurance requirements for secure communications, supply chain security, platform integration, and physical security interfaces. Maintain accurate, high-quality documentation to support certification, regulatory compliance, and ongoing assurance requirements. Contribute to internal knowledge sharing, continuous improvement of assurance methodologies, and development of Expleo's marine and defence cyber capabilities. A degree (or equivalent experience) in Cybersecurity, Information Assurance, Systems Engineering, or a related technical or defence-focused discipline. Recognised cybersecurity certifications: CompTIA, CISSP, CISM, CRISC, ISO 27001 Lead Auditor/Implementer, or equivalent. Familiarity with MOD, maritime, or defence-specific frameworks: JSPs, DEFSTAN, NIST, IEC 62443, IMO or ISO/IEC 27001. DV clearance (or eligibility to obtain DV as a minimum) is required. Evidence of ongoing professional development aligned with cybersecurity assurance, defence sector standards, and engineering-led delivery models.
Transformation Migration Analyst (ACBS)_D1_London Location: London - Days on site: 2- 3 Duration: 31/12/2026 598 Role Description: The role holder will work with the technology teams, business stakeholders, operations users, controls team, Migration Technology Team, UAT test manager and all other stakeholders to plan, manage & execute the system/process changes including business analysis, current vs future gap analysis, requirements documentation, process/procedure updates and test scripts creation and execution for Wholesale Lending migration to Loan IQ platform. Key Accountabilities The role holder will run a Migration Pod and drive execution on data migration, risk & control, training and business process alignment for both short term (interim) changes and for long term (strategic) changes. The role holder will need to work in tandem with the Wholesale Lending Servicing and Facility Capture teams, along with the technology teams, to ensure the data in the current lending platform (ACBS) is compatible and ready to migrate to the future Lending platform (Loan IQ.) They will need to take the lead on all test migrations, dry run activities, and migration go live. The role holder will liaise with Stakeholders and be an integral part of the go to team for systems, process & automation change in Wholesale Lending Operations, facilitating & giving recommendations on migration execution, sign off from stakeholders on various future state design decisions and Go/No Go decisions. The role holder will support systems implementation and execution into BAU and be on site in the business area to provide support, guidance & issues escalation - liaising with Technology & Business area's involved. Liaising with Stakeholders and being an integral part of the go to team for strategic change in Wholesale Lending Operations The role holder would ensure continuous improvement is central to the delivery of Operational Readiness taking feedback from workstream leads and stakeholders and applying this to delivery plans. The role holder will communicate professionally, clearly and confidently to a global audience and support the creation of presentation materials in Transformation team and Project meetings. The role holder will be able to extract and interpret data and turn into a presentable format for their own presentations and as part of the deliveries of other key stakeholders The role holder will co-manage the migration deliverables for the offshore team The role holder will have strong organisational skills and be able to manage and prioritise their workloads to be able to meet deadlines. The role holder will undertake other duties that may reasonably be required in order to meet the objectives of Wholesale Lending Operations. Essential Skills/Basic Qualifications: Hands on experience of the ACBS application within Corporate and IB Lending Operations team. Hands on experience with Finastra Fusion Loan IQ either from an operational capacity or through an implementation/upgrade project capacity in one or more of the following areas: Loan IQ configuration, business analysis, operations processes, loan servicing, syndicated lending Proven knowledge of Corporate and IB Lending processes and procedures Proven ability to quickly learn, understand and adapt to new systems and processes Experience at dealing with stakeholders at all levels Excellent written and verbal communication skills Excellent presentation skills Desirable skills/Preferred Qualifications: Project Management / Delivery experience An understanding of the key phases of Agile and Waterfall project methodologies Knowledge of JIRA, Microsoft Project, PowerPoint, Excel Experience at dealing with stakeholders at all levels Lending /Servicing knowledge across all debt products Prior experience in loan operational support, including term loans, revolver, delayed draw term loans Experience of using Agile project management would be preferred Knowledge & experience working closely with IT, Transformation & Change area.
Dec 07, 2025
Contractor
Transformation Migration Analyst (ACBS)_D1_London Location: London - Days on site: 2- 3 Duration: 31/12/2026 598 Role Description: The role holder will work with the technology teams, business stakeholders, operations users, controls team, Migration Technology Team, UAT test manager and all other stakeholders to plan, manage & execute the system/process changes including business analysis, current vs future gap analysis, requirements documentation, process/procedure updates and test scripts creation and execution for Wholesale Lending migration to Loan IQ platform. Key Accountabilities The role holder will run a Migration Pod and drive execution on data migration, risk & control, training and business process alignment for both short term (interim) changes and for long term (strategic) changes. The role holder will need to work in tandem with the Wholesale Lending Servicing and Facility Capture teams, along with the technology teams, to ensure the data in the current lending platform (ACBS) is compatible and ready to migrate to the future Lending platform (Loan IQ.) They will need to take the lead on all test migrations, dry run activities, and migration go live. The role holder will liaise with Stakeholders and be an integral part of the go to team for systems, process & automation change in Wholesale Lending Operations, facilitating & giving recommendations on migration execution, sign off from stakeholders on various future state design decisions and Go/No Go decisions. The role holder will support systems implementation and execution into BAU and be on site in the business area to provide support, guidance & issues escalation - liaising with Technology & Business area's involved. Liaising with Stakeholders and being an integral part of the go to team for strategic change in Wholesale Lending Operations The role holder would ensure continuous improvement is central to the delivery of Operational Readiness taking feedback from workstream leads and stakeholders and applying this to delivery plans. The role holder will communicate professionally, clearly and confidently to a global audience and support the creation of presentation materials in Transformation team and Project meetings. The role holder will be able to extract and interpret data and turn into a presentable format for their own presentations and as part of the deliveries of other key stakeholders The role holder will co-manage the migration deliverables for the offshore team The role holder will have strong organisational skills and be able to manage and prioritise their workloads to be able to meet deadlines. The role holder will undertake other duties that may reasonably be required in order to meet the objectives of Wholesale Lending Operations. Essential Skills/Basic Qualifications: Hands on experience of the ACBS application within Corporate and IB Lending Operations team. Hands on experience with Finastra Fusion Loan IQ either from an operational capacity or through an implementation/upgrade project capacity in one or more of the following areas: Loan IQ configuration, business analysis, operations processes, loan servicing, syndicated lending Proven knowledge of Corporate and IB Lending processes and procedures Proven ability to quickly learn, understand and adapt to new systems and processes Experience at dealing with stakeholders at all levels Excellent written and verbal communication skills Excellent presentation skills Desirable skills/Preferred Qualifications: Project Management / Delivery experience An understanding of the key phases of Agile and Waterfall project methodologies Knowledge of JIRA, Microsoft Project, PowerPoint, Excel Experience at dealing with stakeholders at all levels Lending /Servicing knowledge across all debt products Prior experience in loan operational support, including term loans, revolver, delayed draw term loans Experience of using Agile project management would be preferred Knowledge & experience working closely with IT, Transformation & Change area.
Senior Planner Cardiff or Bristol Perm/Full Time Competitive Salary, Travel Allowance + Flexible Benefits Summary We are looking for a Senior Planner to join our Southwest part of the Engineering business to work on exciting projects coming through the pipeline. The main purpose of the role is to plan the allocated high value / complex project producing workable realistic and efficient programmes of work which meet an appropriate standards. Plans will be implemented with the best-practice approach utilising Critical Path Analysis, Resource Planning, Cost Management and Progress/Productivity Monitoring and Control. Responsibilities Key deliverables in this role are: Arrange and facilitate internal integrated planning meetings with relevant project stakeholders to agree the team input into the project plan and work closely with said team and our external customer. Produce and agree a 'Contract Baseline' programme for each allocated project; that aligns with the agreed formal contract, price and workscope, and reduces risk for NG Bailey. In conjunction with the Planning Manager, ensure that planning outputs / reports are produced in a timely manner for all contract reviews. Support operational teams in order to ascertain whether project targets are being achieved and to jointly establish and agree any corrective measures to be taken where necessary. Take responsibility for all allocated projects, ensuring that progress and productivity is effectively monitored against project plan, produce and circulate clear reports to the appropriate stakeholders in a concise and timely manner (e.g. Resource Histograms, 'S' Curves, Earned Value Analysis). Maintain and update contract baseline in line with agreed contract change (eg variations). Ensure that change impacts are effectively communicated to Operations and Commercial Teams. Ensure that the inclusion of variations are communicated and integrated into project plans. In conjunction with the Planning Manager, perform Time/Risk analysis against programmes at regular intervals with the Project Manager throughout the whole project life cycle. Participate within bid activity as requested by the senior management; working in conjunction with the Business Development department, in line with the Focus Win processes. Ensure that all planning related activities are carried out in compliance with contractual obligations, internal processes and external legislation governing business operations. Requirements To be successful in this role you will have: Considerable experience in a planning role on medium to large MEP / Industrial Building Services projects is essential. Proficient with using either P6 or Asta Construction site experience Experience of NEC 3 contracts (desirable) Must be able to create and own the programming from initial tender through to completion including commissioning. Benefits 25 days holiday per annum, plus bank holidays Pension with leading provider and up to 8% employer contribution Private healthcare Free 24/7 365 Employee assistance program to support mental health and wellbeing (including counselling sessions and legal advice) Discounts Personal development programme Flexible Benefits Travel allowance Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Dec 07, 2025
Full time
Senior Planner Cardiff or Bristol Perm/Full Time Competitive Salary, Travel Allowance + Flexible Benefits Summary We are looking for a Senior Planner to join our Southwest part of the Engineering business to work on exciting projects coming through the pipeline. The main purpose of the role is to plan the allocated high value / complex project producing workable realistic and efficient programmes of work which meet an appropriate standards. Plans will be implemented with the best-practice approach utilising Critical Path Analysis, Resource Planning, Cost Management and Progress/Productivity Monitoring and Control. Responsibilities Key deliverables in this role are: Arrange and facilitate internal integrated planning meetings with relevant project stakeholders to agree the team input into the project plan and work closely with said team and our external customer. Produce and agree a 'Contract Baseline' programme for each allocated project; that aligns with the agreed formal contract, price and workscope, and reduces risk for NG Bailey. In conjunction with the Planning Manager, ensure that planning outputs / reports are produced in a timely manner for all contract reviews. Support operational teams in order to ascertain whether project targets are being achieved and to jointly establish and agree any corrective measures to be taken where necessary. Take responsibility for all allocated projects, ensuring that progress and productivity is effectively monitored against project plan, produce and circulate clear reports to the appropriate stakeholders in a concise and timely manner (e.g. Resource Histograms, 'S' Curves, Earned Value Analysis). Maintain and update contract baseline in line with agreed contract change (eg variations). Ensure that change impacts are effectively communicated to Operations and Commercial Teams. Ensure that the inclusion of variations are communicated and integrated into project plans. In conjunction with the Planning Manager, perform Time/Risk analysis against programmes at regular intervals with the Project Manager throughout the whole project life cycle. Participate within bid activity as requested by the senior management; working in conjunction with the Business Development department, in line with the Focus Win processes. Ensure that all planning related activities are carried out in compliance with contractual obligations, internal processes and external legislation governing business operations. Requirements To be successful in this role you will have: Considerable experience in a planning role on medium to large MEP / Industrial Building Services projects is essential. Proficient with using either P6 or Asta Construction site experience Experience of NEC 3 contracts (desirable) Must be able to create and own the programming from initial tender through to completion including commissioning. Benefits 25 days holiday per annum, plus bank holidays Pension with leading provider and up to 8% employer contribution Private healthcare Free 24/7 365 Employee assistance program to support mental health and wellbeing (including counselling sessions and legal advice) Discounts Personal development programme Flexible Benefits Travel allowance Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Job Title: IT Change Manager (Associate) Location: London (3 days on-site) Contract Length: 6 months (possibility for extension) Working Pattern: Full Time (40 hours per week) Rate: Circa £419/Day Are you a detail-oriented professional with a passion for driving change in the IT landscape? Join our dynamic team as an IT Change Manager (Associate) in the bustling banking industry! This is your chance to influence and enhance change management processes across critical systems while ensuring compliance and governance. The IT Service Delivery team is a cornerstone of EMEA Technology, responsible for managing the processes and tools that enable the planning, delivery, and support of IT services. This function drives continuous improvement in IT Service Management (ITSM) practices, with a strong focus on Operational Resilience and compliance with DORA regulations. Skills: Experienced in IT Service Management or Change Management roles. Hands-on experience in logging, reviewing, and tracking change requests. Proven track record in managing end-to-end change processes within complex IT environments. Experienced with regulatory compliance (SOX, PCI-DSS, GDPR, PRA/FCA, DORA, Operational Resilience) and audit readiness. Exposure to DevOps, CI/CD pipelines, and Agile delivery models. Key Responsibilities: Change Process Support: Log, review, and track change requests (RFCs) for accuracy and compliance. Collaborate with technical teams and stakeholders to assess change impact and risk. Coordinate the scheduling and communication of changes, ensuring alignment with business priorities. Participate in Change Advisory Board (CAB) meetings and document all decisions for transparency. Compliance & Risk Management: Ensure changes comply with internal controls and regulatory standards (e.g., SOX, PCI-DSS). Maintain comprehensive records for audit readiness and demonstrate compliance. Monitor for unauthorised changes, ensuring proper documentation and retrospective reviews. Reporting & Continuous Improvement: Generate insightful reports on change volumes, success rates, and compliance metrics. Identify opportunities for process improvements and automation to enhance efficiency. Contribute to the refinement of change management policies and procedures. What You Bring to the Table: Qualifications: Bachelor's degree in information technology, Computer Science, or a related field. Professional Certifications: ITIL Foundation (minimum requirement; Intermediate level preferred). - especially in Change Management or Service Transition. COBIT or other IT governance frameworks (optional but valuable). Compliance-related certifications (e.g., ISO 27001 Lead Implementer, CISA) for roles with strong audit/regulatory focus. (optional but valuable). Join Us for This Exciting Journey! If you are ready to take on a crucial role in enhancing IT change processes within a vibrant banking environment, we want to hear from you! Bring your organisational skills, compliance focus, and enthusiasm for continuous improvement. Apply today to embark on a fulfilling career journey with us! Note: This role requires on-site presence for three days a week and may involve occasional travel. Let's make change happen together! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Dec 07, 2025
Contractor
Job Title: IT Change Manager (Associate) Location: London (3 days on-site) Contract Length: 6 months (possibility for extension) Working Pattern: Full Time (40 hours per week) Rate: Circa £419/Day Are you a detail-oriented professional with a passion for driving change in the IT landscape? Join our dynamic team as an IT Change Manager (Associate) in the bustling banking industry! This is your chance to influence and enhance change management processes across critical systems while ensuring compliance and governance. The IT Service Delivery team is a cornerstone of EMEA Technology, responsible for managing the processes and tools that enable the planning, delivery, and support of IT services. This function drives continuous improvement in IT Service Management (ITSM) practices, with a strong focus on Operational Resilience and compliance with DORA regulations. Skills: Experienced in IT Service Management or Change Management roles. Hands-on experience in logging, reviewing, and tracking change requests. Proven track record in managing end-to-end change processes within complex IT environments. Experienced with regulatory compliance (SOX, PCI-DSS, GDPR, PRA/FCA, DORA, Operational Resilience) and audit readiness. Exposure to DevOps, CI/CD pipelines, and Agile delivery models. Key Responsibilities: Change Process Support: Log, review, and track change requests (RFCs) for accuracy and compliance. Collaborate with technical teams and stakeholders to assess change impact and risk. Coordinate the scheduling and communication of changes, ensuring alignment with business priorities. Participate in Change Advisory Board (CAB) meetings and document all decisions for transparency. Compliance & Risk Management: Ensure changes comply with internal controls and regulatory standards (e.g., SOX, PCI-DSS). Maintain comprehensive records for audit readiness and demonstrate compliance. Monitor for unauthorised changes, ensuring proper documentation and retrospective reviews. Reporting & Continuous Improvement: Generate insightful reports on change volumes, success rates, and compliance metrics. Identify opportunities for process improvements and automation to enhance efficiency. Contribute to the refinement of change management policies and procedures. What You Bring to the Table: Qualifications: Bachelor's degree in information technology, Computer Science, or a related field. Professional Certifications: ITIL Foundation (minimum requirement; Intermediate level preferred). - especially in Change Management or Service Transition. COBIT or other IT governance frameworks (optional but valuable). Compliance-related certifications (e.g., ISO 27001 Lead Implementer, CISA) for roles with strong audit/regulatory focus. (optional but valuable). Join Us for This Exciting Journey! If you are ready to take on a crucial role in enhancing IT change processes within a vibrant banking environment, we want to hear from you! Bring your organisational skills, compliance focus, and enthusiasm for continuous improvement. Apply today to embark on a fulfilling career journey with us! Note: This role requires on-site presence for three days a week and may involve occasional travel. Let's make change happen together! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Head of Digital Product / Digital Product Director / Senior Product Manager If you someone who thrives in tackling customer challenges, leading digital product teams and are eager to excel in the fast paced realm of Consumer Digital journeys, then we'd love to hear from you. You'll be joining the Insurance Digital team, where your role will involve leading digital products journeys that facilitate customer's digital journeys for buying and servicing for a range of Digital policies. This Senior role will lead direct to consumer digital journeys. This is a very delivery focussed role on Mobile App & Web, within the insurance world - People who have the experience will take top priority, due to the request from the client. The role: Serving as the primary point of contact for senior GI commercial stakeholders, you will play a crucial role in helping stakeholders address customer issues. Your responsibilities will encompass leading online journey performance for sales and servicing, including both customer and business oriented key performance indicators (KPIs), leading strategy for the digital product area you lead and leading a coaching a team a digital product owners. You'll have the opportunity to leverage data and customer insights for the ongoing enhancement of the overall customer experience. Skills and experience we're looking for: Demonstrable experience in digital product delivery and leadership across both web and app platforms, whilst also setting up best in class digital teams and improving ways of working, output and outcomes over time Delivery of a portfolio of platforms or products from concept to market alongside ongoing continuous improvement and digital trading activity. Rich understanding of data and ability to use it to set digital priorities and strategy . Essential to have experience working with various MI platforms to be able to interrogate MI and draw conclusions and hypotheses Leadership and coaching of cross functional teams with a proven ability to work with and manage senior stakeholders across the business (usually up to Director / MD level) Appreciation and experience of different digital delivery models and user centred design approaches with experience of working with Agile methodology being essential Financial services experience preferable as is working in a highly regulated industry. Experience working in a fast paced digital trading environment with understanding of digital channel commercials is essential Digital Trading experience (daily and weekly rhythm of digital changes, looking at market and funnel performance) in a regulated industry is essential Experience of working in a complex matrixed organisation desirable where collaboration, influence and stakeholder management is key for success Please reach out for more information Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
Dec 07, 2025
Contractor
Head of Digital Product / Digital Product Director / Senior Product Manager If you someone who thrives in tackling customer challenges, leading digital product teams and are eager to excel in the fast paced realm of Consumer Digital journeys, then we'd love to hear from you. You'll be joining the Insurance Digital team, where your role will involve leading digital products journeys that facilitate customer's digital journeys for buying and servicing for a range of Digital policies. This Senior role will lead direct to consumer digital journeys. This is a very delivery focussed role on Mobile App & Web, within the insurance world - People who have the experience will take top priority, due to the request from the client. The role: Serving as the primary point of contact for senior GI commercial stakeholders, you will play a crucial role in helping stakeholders address customer issues. Your responsibilities will encompass leading online journey performance for sales and servicing, including both customer and business oriented key performance indicators (KPIs), leading strategy for the digital product area you lead and leading a coaching a team a digital product owners. You'll have the opportunity to leverage data and customer insights for the ongoing enhancement of the overall customer experience. Skills and experience we're looking for: Demonstrable experience in digital product delivery and leadership across both web and app platforms, whilst also setting up best in class digital teams and improving ways of working, output and outcomes over time Delivery of a portfolio of platforms or products from concept to market alongside ongoing continuous improvement and digital trading activity. Rich understanding of data and ability to use it to set digital priorities and strategy . Essential to have experience working with various MI platforms to be able to interrogate MI and draw conclusions and hypotheses Leadership and coaching of cross functional teams with a proven ability to work with and manage senior stakeholders across the business (usually up to Director / MD level) Appreciation and experience of different digital delivery models and user centred design approaches with experience of working with Agile methodology being essential Financial services experience preferable as is working in a highly regulated industry. Experience working in a fast paced digital trading environment with understanding of digital channel commercials is essential Digital Trading experience (daily and weekly rhythm of digital changes, looking at market and funnel performance) in a regulated industry is essential Experience of working in a complex matrixed organisation desirable where collaboration, influence and stakeholder management is key for success Please reach out for more information Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
Customer Journey Manager (Agile Business Analyst) Duration: 6 Months (Possibility for extension) Location: Bristol Harbourside/Hybrid (2 days per week on site) Rate: A highly competitive Umbrella Day Rate is available for suitable candidates Role Profile As a Customer Journey Manager, you will assist the Product Owner and the product team in understanding, measuring, and orchestrating customer journeys. Your focus will be on integrating technology across functions to ensure our customers' needs remain at the forefront. You will work closely with colleagues in Product, Experience Design, and Engineering to ensure that the intended user experience is accurately represented and continuously improved. Key Responsibilities: Independently understand and map the end-to-end customer journey. Integrate insights from disparate data, processes, and systems relevant to the customer journey. Lead the creation of Customer Journey and process maps (e.g., Visio) with limited supervision. Continually evaluate the journey's effectiveness from both customer and business perspectives. Promote a continuous improvement mindset to enhance journey orchestration. Coordinate cross-functional alignment on customer journeys, building necessary consensus. Skills & Experience: Agile Methodology & Tools: Experience managing agile teams, delivering high-priority changes effectively. Customer Centricity: Strong ability to anticipate customer needs, ensuring work aligns with customer outcomes. Customer Insights: Knowledge of data governance and compliance regarding customer data. Experience standardizing data sources to provide innovative insights. Managing Key Relationships: Skilled in building and sustaining long-term relationships, resolving conflicts, and influencing outcomes at all levels. Market Entry & Analysis: Proficient in analysis methodologies, aligning them with the Group's objectives and strategies. Product Delivery: Ability to manage budgets and resources effectively to optimize product delivery. Product Innovation & Development: Forward-thinking with a keen eye on industry trends, leveraging technology for product development. Candidates will need to show evidence of the above in their CV in order to be considered. If you feel you have the skills and experience and want to hear more about this role 'apply now' to declare your interest in this opportunity with our client. Your application will be observed by our dedicated team. We will respond to all successful applicants ASAP however, please be advised that we will always look to contact you further from this time should we need further applicants or if other opportunities arise relevant to your skillset. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. As part of our standard hiring process to manage risk, please note background screening checks will be conducted on all hires before commencing employment. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Dec 07, 2025
Contractor
Customer Journey Manager (Agile Business Analyst) Duration: 6 Months (Possibility for extension) Location: Bristol Harbourside/Hybrid (2 days per week on site) Rate: A highly competitive Umbrella Day Rate is available for suitable candidates Role Profile As a Customer Journey Manager, you will assist the Product Owner and the product team in understanding, measuring, and orchestrating customer journeys. Your focus will be on integrating technology across functions to ensure our customers' needs remain at the forefront. You will work closely with colleagues in Product, Experience Design, and Engineering to ensure that the intended user experience is accurately represented and continuously improved. Key Responsibilities: Independently understand and map the end-to-end customer journey. Integrate insights from disparate data, processes, and systems relevant to the customer journey. Lead the creation of Customer Journey and process maps (e.g., Visio) with limited supervision. Continually evaluate the journey's effectiveness from both customer and business perspectives. Promote a continuous improvement mindset to enhance journey orchestration. Coordinate cross-functional alignment on customer journeys, building necessary consensus. Skills & Experience: Agile Methodology & Tools: Experience managing agile teams, delivering high-priority changes effectively. Customer Centricity: Strong ability to anticipate customer needs, ensuring work aligns with customer outcomes. Customer Insights: Knowledge of data governance and compliance regarding customer data. Experience standardizing data sources to provide innovative insights. Managing Key Relationships: Skilled in building and sustaining long-term relationships, resolving conflicts, and influencing outcomes at all levels. Market Entry & Analysis: Proficient in analysis methodologies, aligning them with the Group's objectives and strategies. Product Delivery: Ability to manage budgets and resources effectively to optimize product delivery. Product Innovation & Development: Forward-thinking with a keen eye on industry trends, leveraging technology for product development. Candidates will need to show evidence of the above in their CV in order to be considered. If you feel you have the skills and experience and want to hear more about this role 'apply now' to declare your interest in this opportunity with our client. Your application will be observed by our dedicated team. We will respond to all successful applicants ASAP however, please be advised that we will always look to contact you further from this time should we need further applicants or if other opportunities arise relevant to your skillset. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. As part of our standard hiring process to manage risk, please note background screening checks will be conducted on all hires before commencing employment. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
