Overall Role Purpose To work with a Senior Product Manager to continually improve The client's digital proposition, which could include product ownership of the newly introduced 'My The client' platform and commercial B2B API portal. 'My The client' enables The client passengers to have a single login which is used to access bookings and self-serve their The client Rewards account (loyalty programme); both on The (url removed) and our mobile application. The focus of this product roadmap is to increase revenue generation, foster loyalty and improve user experience. Primary Focus of the Role We expect the successful candidate to: Input into and support The client's Digital Strategy. Manage 2-3 Product Backlogs that are aligned with and are prioritised to deliver on The client's Digital Strategy. Lead Delivery Teams (including Delivery Managers, Designers, Developers, Business Analysts and Testers) as they deliver a prioritised backlog, whilst also, continually working with the team to optimise that delivery process. Deliver innovative digital experiences to a global audience to improve conversion, revenue and third-party developers using the commercial B2B API portal. Communicate with and influence 3rd Party Stakeholders and the wider The client business to maintain strategic alignment of the products being developed. Grade Factors Functional Expertise Demonstrates strong expertise in Agile methodologies and the delivery of digital products in fast-paced environments. Possesses hands-on experience with My Account capabilities, including Customer Identity and Access Management (CIAM). Understands web technologies and how they can be applied to enhance both business outcomes and customer experiences. Applies knowledge of APIs and web platforms to deliver seamless, integrated digital experiences. Has a deep understanding of customer experience principles and how to translate them into product features. Familiar with a broad range of digital concepts including SEO, analytics, content strategy, digital marketing, personalisation, usability, and compliance. Maintains a strong interest in emerging digital trends and technologies, applying relevant innovations to product development. Problem Solving Operates with calm and confidence in dynamic environments, adapting priorities while maintaining focus on the Product Vision. Balances pragmatism with innovation to solve complex business challenges without compromising long-term goals. Challenges the status quo to identify new, cost-effective, and scalable solutions. Uses data and insights to inform decision-making and drive continuous product improvement. Nature & Area of Impact Delivers high-quality digital experiences that enhance The client's reputation and positively impact millions of global passengers annually. Contributes directly to The client's strategic objectives through the delivery of impactful digital products. Personal Skills Possesses excellent interpersonal and communication skills, with the ability to influence and collaborate across all levels of the organisation and with external partners. Works effectively in cross-functional teams, fostering a collaborative and inclusive culture. Balances quality and speed of delivery, demonstrating sound judgment under pressure. Brings a flexible, decisive, and creative mindset to problem-solving and product leadership. Qualifications and Experience Qualifications Educated to degree level or equivalent work experience Additional certifications as a Product Manager, Product Owner, Scrum Master or other digitally relevant roles would be an advantage Experience A strong background (minimum of 5 years) in a digital, customer-facing, environment. A minimum of 3 years as a Product Owner. Experience in loyalty, my account or post purchase is an advantage. Experience in Salesforce SaaS Applications is an advantage. API product experience will be a further advantage. Demonstrable experience of working with Agile teams. Practical experience with Agile tools such as Azure Devops or JIRA/Confluence. Technical expertise A thorough understanding of how to develop a digital platform. An understanding of delivering responsive design, SEO, web analytics, APIs, digital CMS and use of associated publishing tools. Thorough understanding of API development along with demonstrable experience of launching and maintaining B2B portals. Good working knowledge of web standards, user experience design, accessibility and responsive web design Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Dec 13, 2025
Full time
Overall Role Purpose To work with a Senior Product Manager to continually improve The client's digital proposition, which could include product ownership of the newly introduced 'My The client' platform and commercial B2B API portal. 'My The client' enables The client passengers to have a single login which is used to access bookings and self-serve their The client Rewards account (loyalty programme); both on The (url removed) and our mobile application. The focus of this product roadmap is to increase revenue generation, foster loyalty and improve user experience. Primary Focus of the Role We expect the successful candidate to: Input into and support The client's Digital Strategy. Manage 2-3 Product Backlogs that are aligned with and are prioritised to deliver on The client's Digital Strategy. Lead Delivery Teams (including Delivery Managers, Designers, Developers, Business Analysts and Testers) as they deliver a prioritised backlog, whilst also, continually working with the team to optimise that delivery process. Deliver innovative digital experiences to a global audience to improve conversion, revenue and third-party developers using the commercial B2B API portal. Communicate with and influence 3rd Party Stakeholders and the wider The client business to maintain strategic alignment of the products being developed. Grade Factors Functional Expertise Demonstrates strong expertise in Agile methodologies and the delivery of digital products in fast-paced environments. Possesses hands-on experience with My Account capabilities, including Customer Identity and Access Management (CIAM). Understands web technologies and how they can be applied to enhance both business outcomes and customer experiences. Applies knowledge of APIs and web platforms to deliver seamless, integrated digital experiences. Has a deep understanding of customer experience principles and how to translate them into product features. Familiar with a broad range of digital concepts including SEO, analytics, content strategy, digital marketing, personalisation, usability, and compliance. Maintains a strong interest in emerging digital trends and technologies, applying relevant innovations to product development. Problem Solving Operates with calm and confidence in dynamic environments, adapting priorities while maintaining focus on the Product Vision. Balances pragmatism with innovation to solve complex business challenges without compromising long-term goals. Challenges the status quo to identify new, cost-effective, and scalable solutions. Uses data and insights to inform decision-making and drive continuous product improvement. Nature & Area of Impact Delivers high-quality digital experiences that enhance The client's reputation and positively impact millions of global passengers annually. Contributes directly to The client's strategic objectives through the delivery of impactful digital products. Personal Skills Possesses excellent interpersonal and communication skills, with the ability to influence and collaborate across all levels of the organisation and with external partners. Works effectively in cross-functional teams, fostering a collaborative and inclusive culture. Balances quality and speed of delivery, demonstrating sound judgment under pressure. Brings a flexible, decisive, and creative mindset to problem-solving and product leadership. Qualifications and Experience Qualifications Educated to degree level or equivalent work experience Additional certifications as a Product Manager, Product Owner, Scrum Master or other digitally relevant roles would be an advantage Experience A strong background (minimum of 5 years) in a digital, customer-facing, environment. A minimum of 3 years as a Product Owner. Experience in loyalty, my account or post purchase is an advantage. Experience in Salesforce SaaS Applications is an advantage. API product experience will be a further advantage. Demonstrable experience of working with Agile teams. Practical experience with Agile tools such as Azure Devops or JIRA/Confluence. Technical expertise A thorough understanding of how to develop a digital platform. An understanding of delivering responsive design, SEO, web analytics, APIs, digital CMS and use of associated publishing tools. Thorough understanding of API development along with demonstrable experience of launching and maintaining B2B portals. Good working knowledge of web standards, user experience design, accessibility and responsive web design Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. This role is responsible for the operational delivery of global mobility and immigration services. The analyst will manage day-to-day casework, coordinate with vendors, maintain compliance records, and support mobile employees throughout their relocation or immigration journey What you'll do: Case Management: manage the end to end assignment life cycle administration for both Global Mobility and Immigration including cost estimates, assignment documentation, immigration tracking and all related compliance activities. Cross Border Workers and Business Travellers: support with cross border workers and business traveller's reporting queries and data analytics. Compliance and Reporting: ensure that all audit and legal reporting requirements are met for Global Mobility and Immigration, including expiry reporting, tax authorisation lists and assignment documentation Invoicing and Financial Coordination: coordination of all finance and invoicing activities including invoice accuracy checks, recharging, reports and reconciliation Collaboration and Projects: support GM and Immigration team with data analytics and Project Management activities. What you'll bring: Proven Experience managing UK immigration cases (e.g Skilled Worker, ICT) and familiarity with global immigration processes, especially in Europe and the U.S. Experience with mobility tracking systems and vendor platforms Attention to detail and the Ability to present data in a manner which is clear and easy to understand Experience with mobility tracking systems and vendor platforms Attention to detail and the Ability to present data in a manner which is clear and easy to understand Team overview: HR Our HR team is all about making Sky a great place to work that's both fair and inclusive for our people. We do OUR best to help everyone be at THEIR best. From hiring fantastic people to offering great benefits, from supporting learning and careers to making sure everyone gets paid on time - it all makes a difference. We want our people to have everything they need to design awesome products, create amazing TV, deliver the best customer service and much, much, more. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Dec 13, 2025
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. This role is responsible for the operational delivery of global mobility and immigration services. The analyst will manage day-to-day casework, coordinate with vendors, maintain compliance records, and support mobile employees throughout their relocation or immigration journey What you'll do: Case Management: manage the end to end assignment life cycle administration for both Global Mobility and Immigration including cost estimates, assignment documentation, immigration tracking and all related compliance activities. Cross Border Workers and Business Travellers: support with cross border workers and business traveller's reporting queries and data analytics. Compliance and Reporting: ensure that all audit and legal reporting requirements are met for Global Mobility and Immigration, including expiry reporting, tax authorisation lists and assignment documentation Invoicing and Financial Coordination: coordination of all finance and invoicing activities including invoice accuracy checks, recharging, reports and reconciliation Collaboration and Projects: support GM and Immigration team with data analytics and Project Management activities. What you'll bring: Proven Experience managing UK immigration cases (e.g Skilled Worker, ICT) and familiarity with global immigration processes, especially in Europe and the U.S. Experience with mobility tracking systems and vendor platforms Attention to detail and the Ability to present data in a manner which is clear and easy to understand Experience with mobility tracking systems and vendor platforms Attention to detail and the Ability to present data in a manner which is clear and easy to understand Team overview: HR Our HR team is all about making Sky a great place to work that's both fair and inclusive for our people. We do OUR best to help everyone be at THEIR best. From hiring fantastic people to offering great benefits, from supporting learning and careers to making sure everyone gets paid on time - it all makes a difference. We want our people to have everything they need to design awesome products, create amazing TV, deliver the best customer service and much, much, more. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. This role is responsible for the operational delivery of global mobility and immigration services. The analyst will manage day-to-day casework, coordinate with vendors, maintain compliance records, and support mobile employees throughout their relocation or immigration journey What you'll do: Case Management: manage the end to end assignment life cycle administration for both Global Mobility and Immigration including cost estimates, assignment documentation, immigration tracking and all related compliance activities. Cross Border Workers and Business Travellers: support with cross border workers and business traveller's reporting queries and data analytics. Compliance and Reporting: ensure that all audit and legal reporting requirements are met for Global Mobility and Immigration, including expiry reporting, tax authorisation lists and assignment documentation Invoicing and Financial Coordination: coordination of all finance and invoicing activities including invoice accuracy checks, recharging, reports and reconciliation Collaboration and Projects: support GM and Immigration team with data analytics and Project Management activities. What you'll bring: Proven Experience managing UK immigration cases (e.g Skilled Worker, ICT) and familiarity with global immigration processes, especially in Europe and the U.S. Experience with mobility tracking systems and vendor platforms Attention to detail and the Ability to present data in a manner which is clear and easy to understand Experience with mobility tracking systems and vendor platforms Attention to detail and the Ability to present data in a manner which is clear and easy to understand Team overview: HR Our HR team is all about making Sky a great place to work that's both fair and inclusive for our people. We do OUR best to help everyone be at THEIR best. From hiring fantastic people to offering great benefits, from supporting learning and careers to making sure everyone gets paid on time - it all makes a difference. We want our people to have everything they need to design awesome products, create amazing TV, deliver the best customer service and much, much, more. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Dec 13, 2025
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. This role is responsible for the operational delivery of global mobility and immigration services. The analyst will manage day-to-day casework, coordinate with vendors, maintain compliance records, and support mobile employees throughout their relocation or immigration journey What you'll do: Case Management: manage the end to end assignment life cycle administration for both Global Mobility and Immigration including cost estimates, assignment documentation, immigration tracking and all related compliance activities. Cross Border Workers and Business Travellers: support with cross border workers and business traveller's reporting queries and data analytics. Compliance and Reporting: ensure that all audit and legal reporting requirements are met for Global Mobility and Immigration, including expiry reporting, tax authorisation lists and assignment documentation Invoicing and Financial Coordination: coordination of all finance and invoicing activities including invoice accuracy checks, recharging, reports and reconciliation Collaboration and Projects: support GM and Immigration team with data analytics and Project Management activities. What you'll bring: Proven Experience managing UK immigration cases (e.g Skilled Worker, ICT) and familiarity with global immigration processes, especially in Europe and the U.S. Experience with mobility tracking systems and vendor platforms Attention to detail and the Ability to present data in a manner which is clear and easy to understand Experience with mobility tracking systems and vendor platforms Attention to detail and the Ability to present data in a manner which is clear and easy to understand Team overview: HR Our HR team is all about making Sky a great place to work that's both fair and inclusive for our people. We do OUR best to help everyone be at THEIR best. From hiring fantastic people to offering great benefits, from supporting learning and careers to making sure everyone gets paid on time - it all makes a difference. We want our people to have everything they need to design awesome products, create amazing TV, deliver the best customer service and much, much, more. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. This role is responsible for the operational delivery of global mobility and immigration services. The analyst will manage day-to-day casework, coordinate with vendors, maintain compliance records, and support mobile employees throughout their relocation or immigration journey What you'll do: Case Management: manage the end to end assignment life cycle administration for both Global Mobility and Immigration including cost estimates, assignment documentation, immigration tracking and all related compliance activities. Cross Border Workers and Business Travellers: support with cross border workers and business traveller's reporting queries and data analytics. Compliance and Reporting: ensure that all audit and legal reporting requirements are met for Global Mobility and Immigration, including expiry reporting, tax authorisation lists and assignment documentation Invoicing and Financial Coordination: coordination of all finance and invoicing activities including invoice accuracy checks, recharging, reports and reconciliation Collaboration and Projects: support GM and Immigration team with data analytics and Project Management activities. What you'll bring: Proven Experience managing UK immigration cases (e.g Skilled Worker, ICT) and familiarity with global immigration processes, especially in Europe and the U.S. Experience with mobility tracking systems and vendor platforms Attention to detail and the Ability to present data in a manner which is clear and easy to understand Experience with mobility tracking systems and vendor platforms Attention to detail and the Ability to present data in a manner which is clear and easy to understand Team overview: HR Our HR team is all about making Sky a great place to work that's both fair and inclusive for our people. We do OUR best to help everyone be at THEIR best. From hiring fantastic people to offering great benefits, from supporting learning and careers to making sure everyone gets paid on time - it all makes a difference. We want our people to have everything they need to design awesome products, create amazing TV, deliver the best customer service and much, much, more. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Dec 13, 2025
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. This role is responsible for the operational delivery of global mobility and immigration services. The analyst will manage day-to-day casework, coordinate with vendors, maintain compliance records, and support mobile employees throughout their relocation or immigration journey What you'll do: Case Management: manage the end to end assignment life cycle administration for both Global Mobility and Immigration including cost estimates, assignment documentation, immigration tracking and all related compliance activities. Cross Border Workers and Business Travellers: support with cross border workers and business traveller's reporting queries and data analytics. Compliance and Reporting: ensure that all audit and legal reporting requirements are met for Global Mobility and Immigration, including expiry reporting, tax authorisation lists and assignment documentation Invoicing and Financial Coordination: coordination of all finance and invoicing activities including invoice accuracy checks, recharging, reports and reconciliation Collaboration and Projects: support GM and Immigration team with data analytics and Project Management activities. What you'll bring: Proven Experience managing UK immigration cases (e.g Skilled Worker, ICT) and familiarity with global immigration processes, especially in Europe and the U.S. Experience with mobility tracking systems and vendor platforms Attention to detail and the Ability to present data in a manner which is clear and easy to understand Experience with mobility tracking systems and vendor platforms Attention to detail and the Ability to present data in a manner which is clear and easy to understand Team overview: HR Our HR team is all about making Sky a great place to work that's both fair and inclusive for our people. We do OUR best to help everyone be at THEIR best. From hiring fantastic people to offering great benefits, from supporting learning and careers to making sure everyone gets paid on time - it all makes a difference. We want our people to have everything they need to design awesome products, create amazing TV, deliver the best customer service and much, much, more. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." As a Finance Analyst within Global Controllership Operations, you'll deliver high quality accounting and reporting services, whilst embracing our culture of continuous improvement to deliver efficient and effective processes. " What you'll do : Performance of period end close activities, providing insightful and accurate reporting Deliver complex pieces of work and support projects where appropriate Work autonomously to manage P&L and Balance Sheet accounts, reconciling balances in line with Sky's policies. Own and lead all P&L and BS for your area Build lasting relationships with key stakeholder Support c ontinuous improvement projects such as report automation and standardisation Assist with internal and external audit queries, liaising directly with the auditors for your areas Ensure that controls are designed and operating effectively Ad-hoc project work, as and when required What you'll bring : A Finance Analyst who can successfully navigate a large organisation. A self-motivated and conscientious team player who is keen to forge a career in finance. P rofessional accountancy qualification (CA, ACA, ACCA CIMA, or equivalent) Relevant recent experience delivering month end close within a GL team Excellent problem-solving skills and excellent attention to detail Track record of delivering continuous improvement Proficient in MS Office (particularly Excel) SAP system knowledge desirable The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: " Access to free NOW, for streaming all your favourite shows A generous pension package Private healthcare Discounts and cashback at over 800 Retailers How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Dec 13, 2025
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." As a Finance Analyst within Global Controllership Operations, you'll deliver high quality accounting and reporting services, whilst embracing our culture of continuous improvement to deliver efficient and effective processes. " What you'll do : Performance of period end close activities, providing insightful and accurate reporting Deliver complex pieces of work and support projects where appropriate Work autonomously to manage P&L and Balance Sheet accounts, reconciling balances in line with Sky's policies. Own and lead all P&L and BS for your area Build lasting relationships with key stakeholder Support c ontinuous improvement projects such as report automation and standardisation Assist with internal and external audit queries, liaising directly with the auditors for your areas Ensure that controls are designed and operating effectively Ad-hoc project work, as and when required What you'll bring : A Finance Analyst who can successfully navigate a large organisation. A self-motivated and conscientious team player who is keen to forge a career in finance. P rofessional accountancy qualification (CA, ACA, ACCA CIMA, or equivalent) Relevant recent experience delivering month end close within a GL team Excellent problem-solving skills and excellent attention to detail Track record of delivering continuous improvement Proficient in MS Office (particularly Excel) SAP system knowledge desirable The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: " Access to free NOW, for streaming all your favourite shows A generous pension package Private healthcare Discounts and cashback at over 800 Retailers How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. This role is responsible for the operational delivery of global mobility and immigration services. The analyst will manage day-to-day casework, coordinate with vendors, maintain compliance records, and support mobile employees throughout their relocation or immigration journey What you'll do: Case Management: manage the end to end assignment life cycle administration for both Global Mobility and Immigration including cost estimates, assignment documentation, immigration tracking and all related compliance activities. Cross Border Workers and Business Travellers: support with cross border workers and business traveller's reporting queries and data analytics. Compliance and Reporting: ensure that all audit and legal reporting requirements are met for Global Mobility and Immigration, including expiry reporting, tax authorisation lists and assignment documentation Invoicing and Financial Coordination: coordination of all finance and invoicing activities including invoice accuracy checks, recharging, reports and reconciliation Collaboration and Projects: support GM and Immigration team with data analytics and Project Management activities. What you'll bring: Proven Experience managing UK immigration cases (e.g Skilled Worker, ICT) and familiarity with global immigration processes, especially in Europe and the U.S. Experience with mobility tracking systems and vendor platforms Attention to detail and the Ability to present data in a manner which is clear and easy to understand Experience with mobility tracking systems and vendor platforms Attention to detail and the Ability to present data in a manner which is clear and easy to understand Team overview: HR Our HR team is all about making Sky a great place to work that's both fair and inclusive for our people. We do OUR best to help everyone be at THEIR best. From hiring fantastic people to offering great benefits, from supporting learning and careers to making sure everyone gets paid on time - it all makes a difference. We want our people to have everything they need to design awesome products, create amazing TV, deliver the best customer service and much, much, more. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Dec 13, 2025
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. This role is responsible for the operational delivery of global mobility and immigration services. The analyst will manage day-to-day casework, coordinate with vendors, maintain compliance records, and support mobile employees throughout their relocation or immigration journey What you'll do: Case Management: manage the end to end assignment life cycle administration for both Global Mobility and Immigration including cost estimates, assignment documentation, immigration tracking and all related compliance activities. Cross Border Workers and Business Travellers: support with cross border workers and business traveller's reporting queries and data analytics. Compliance and Reporting: ensure that all audit and legal reporting requirements are met for Global Mobility and Immigration, including expiry reporting, tax authorisation lists and assignment documentation Invoicing and Financial Coordination: coordination of all finance and invoicing activities including invoice accuracy checks, recharging, reports and reconciliation Collaboration and Projects: support GM and Immigration team with data analytics and Project Management activities. What you'll bring: Proven Experience managing UK immigration cases (e.g Skilled Worker, ICT) and familiarity with global immigration processes, especially in Europe and the U.S. Experience with mobility tracking systems and vendor platforms Attention to detail and the Ability to present data in a manner which is clear and easy to understand Experience with mobility tracking systems and vendor platforms Attention to detail and the Ability to present data in a manner which is clear and easy to understand Team overview: HR Our HR team is all about making Sky a great place to work that's both fair and inclusive for our people. We do OUR best to help everyone be at THEIR best. From hiring fantastic people to offering great benefits, from supporting learning and careers to making sure everyone gets paid on time - it all makes a difference. We want our people to have everything they need to design awesome products, create amazing TV, deliver the best customer service and much, much, more. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Large Housing Association requires a Compliance Support Analyst to coordinate all aspects of financial regulation, policies and procedures. Responsibilities include: Monitor the Gifts and Hospitality inbox, update the G&H register & conduct annual reconciliations with the fundraising team. Provide support to the compliance lead in monitoring the Asset and Liability register, ensuring the register is up to date and accurate. Assist the compliance lead in interpreting and applying SM&CR rules effectively. Maintain accurate and up-to-date records of compliance activities and findings Support internal audits by gathering necessary documentation and information. Provide support to the compliance lead with delivering, compliance workshops such as anti-money laundering, anti-fraud etc. Stay abreast of regulatory changes and industry standards and ensure compliance with relevant regulations and guidelines by updating policies and procedures,as needed. Develop and adapt reporting processes to meet evolving needs, offering insightful analysis. Analyse large datasets to identify patterns, correlations, and trends that may indicate potential risks or opportunities. Experience and skills: Knowledge of compliance principles, methodologies, and regulatory requirements. Strong communication and interpersonal skills for diverse audience engagement; work collaboratively with internal and external stakeholders Capable of analysing complex data to inform data driven decisions Proficiency in Excel; knowledge of D365 and Power BI preferred 18.86 ph PAYE or 24.95 ph Umbrella
Dec 13, 2025
Seasonal
Large Housing Association requires a Compliance Support Analyst to coordinate all aspects of financial regulation, policies and procedures. Responsibilities include: Monitor the Gifts and Hospitality inbox, update the G&H register & conduct annual reconciliations with the fundraising team. Provide support to the compliance lead in monitoring the Asset and Liability register, ensuring the register is up to date and accurate. Assist the compliance lead in interpreting and applying SM&CR rules effectively. Maintain accurate and up-to-date records of compliance activities and findings Support internal audits by gathering necessary documentation and information. Provide support to the compliance lead with delivering, compliance workshops such as anti-money laundering, anti-fraud etc. Stay abreast of regulatory changes and industry standards and ensure compliance with relevant regulations and guidelines by updating policies and procedures,as needed. Develop and adapt reporting processes to meet evolving needs, offering insightful analysis. Analyse large datasets to identify patterns, correlations, and trends that may indicate potential risks or opportunities. Experience and skills: Knowledge of compliance principles, methodologies, and regulatory requirements. Strong communication and interpersonal skills for diverse audience engagement; work collaboratively with internal and external stakeholders Capable of analysing complex data to inform data driven decisions Proficiency in Excel; knowledge of D365 and Power BI preferred 18.86 ph PAYE or 24.95 ph Umbrella
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. This role is responsible for the operational delivery of global mobility and immigration services. The analyst will manage day-to-day casework, coordinate with vendors, maintain compliance records, and support mobile employees throughout their relocation or immigration journey What you'll do: Case Management: manage the end to end assignment life cycle administration for both Global Mobility and Immigration including cost estimates, assignment documentation, immigration tracking and all related compliance activities. Cross Border Workers and Business Travellers: support with cross border workers and business traveller's reporting queries and data analytics. Compliance and Reporting: ensure that all audit and legal reporting requirements are met for Global Mobility and Immigration, including expiry reporting, tax authorisation lists and assignment documentation Invoicing and Financial Coordination: coordination of all finance and invoicing activities including invoice accuracy checks, recharging, reports and reconciliation Collaboration and Projects: support GM and Immigration team with data analytics and Project Management activities. What you'll bring: Proven Experience managing UK immigration cases (e.g Skilled Worker, ICT) and familiarity with global immigration processes, especially in Europe and the U.S. Experience with mobility tracking systems and vendor platforms Attention to detail and the Ability to present data in a manner which is clear and easy to understand Experience with mobility tracking systems and vendor platforms Attention to detail and the Ability to present data in a manner which is clear and easy to understand Team overview: HR Our HR team is all about making Sky a great place to work that's both fair and inclusive for our people. We do OUR best to help everyone be at THEIR best. From hiring fantastic people to offering great benefits, from supporting learning and careers to making sure everyone gets paid on time - it all makes a difference. We want our people to have everything they need to design awesome products, create amazing TV, deliver the best customer service and much, much, more. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Dec 13, 2025
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. This role is responsible for the operational delivery of global mobility and immigration services. The analyst will manage day-to-day casework, coordinate with vendors, maintain compliance records, and support mobile employees throughout their relocation or immigration journey What you'll do: Case Management: manage the end to end assignment life cycle administration for both Global Mobility and Immigration including cost estimates, assignment documentation, immigration tracking and all related compliance activities. Cross Border Workers and Business Travellers: support with cross border workers and business traveller's reporting queries and data analytics. Compliance and Reporting: ensure that all audit and legal reporting requirements are met for Global Mobility and Immigration, including expiry reporting, tax authorisation lists and assignment documentation Invoicing and Financial Coordination: coordination of all finance and invoicing activities including invoice accuracy checks, recharging, reports and reconciliation Collaboration and Projects: support GM and Immigration team with data analytics and Project Management activities. What you'll bring: Proven Experience managing UK immigration cases (e.g Skilled Worker, ICT) and familiarity with global immigration processes, especially in Europe and the U.S. Experience with mobility tracking systems and vendor platforms Attention to detail and the Ability to present data in a manner which is clear and easy to understand Experience with mobility tracking systems and vendor platforms Attention to detail and the Ability to present data in a manner which is clear and easy to understand Team overview: HR Our HR team is all about making Sky a great place to work that's both fair and inclusive for our people. We do OUR best to help everyone be at THEIR best. From hiring fantastic people to offering great benefits, from supporting learning and careers to making sure everyone gets paid on time - it all makes a difference. We want our people to have everything they need to design awesome products, create amazing TV, deliver the best customer service and much, much, more. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Senior Security & Compliance Consultant & Architect Location: Hybrid - Manchester HQ with occasional customer site visits as required Salary: Dependant on Experience Please note - We cannot accept candidates who are currently on, or may require a Visa at this or any time. Overview This role exists to strengthen and mature the security capability across consultancy, architecture, and technical delivery. The successful candidate will design pragmatic security controls, produce actionable roadmaps, understand frameworks such as ISO 27001, CE+, NIST, CIS, and MOD/DEFSTAN, and ensure these controls are implemented effectively across customer environments. A key part of this role is working closely with the security-focused support desk analysts, providing ongoing mentoring, technical guidance, and structured development. This position will help shape and accelerate the growth of the Managed Security Services (MSS) offering. Key Responsibilities: Security Architecture & Technical Direction Define and lead the technical security direction across Microsoft 365, identity, endpoint, network, and cloud layers Translate framework requirements into practical, phased roadmaps for customer environments Perform environment reviews and define realistic uplift plans that balance risk, user experience, and operational impact Ensure architectural decisions are scalable, consistent, and repeatable across multi-tenant estates Framework & Compliance Interpretation Interpret ISO 27001, CE+, NIST CSF, CIS Benchmarks and MOD/DEFSTAN controls into implementable technical actions Support structured assessments and develop remediation plans with clear prioritisation. Provide the why behind recommendations to achieve stakeholder buy-in and avoid heavy-handed approaches Consultancy & Customer Engagement Act as a senior security advisor to customers at both technical and leadership levels Communicate security concepts clearly and confidently, tailoring detail to the audience Present options and risk-based reasoning Support pre-sales, account management, engineering, and service teams with expert security guidance Technical Delivery & Implementation Lead the end-to-end delivery of complex security transformation programmes, including identity re-architecture, Zero Trust alignment, and phased implementation of modern security controls across multi-tenant estates Design and implement Conditional Access frameworks that account for risk-based policies, break-glass strategy, device trust, session controls, privileged access scenarios, and operational edge-cases Oversee full Intune security baselining, including secure device provisioning, compliance models, remediation scripts, endpoint hardening, managed configurations, and integration with incident response Architect and tune the Microsoft Defender XDR stack, including advanced hunting, alert tuning, automation rules, vulnerability management, attack surface reduction, and integration with SOC workflows Design firewall and network segmentation strategies that reflect real operational usage, least privilege principles, east-west traffic controls, VPN hardening, and isolation of high-risk or high-value assets Implement identity governance and access control models covering privileged identity management, entitlement workflows, elevated access justification, and audit-ready forensic traceability Build out logging, monitoring, and incident response capabilities, ensuring telemetry is collected, correlated, enriched, and actionable for both engineering and SOC teams Champion technical evidence collection and audit readiness, ensuring controls are measurable, repeatable, and presented clearly during customer or external audits Validate end-to-end outcomes, confirm alignment between design intent and implementation, and ensure security uplift is embedded into operational practice rather than left as one-off actions Mentoring & MSS Growth Work closely with our security-focused support desk analyst, providing hands-on mentoring, coaching, and progression pathways Help define the processes, standards, and technical methods that underpin Managed Security Services (MSS) Ensure the internal team understands how and why controls are implemented to drive capability growth across the whole business Internal Capability Development Improve internal documentation, repeatable processes, and delivery frameworks Provide architectural oversight across security projects and initiatives Contribute to long-term planning for security service evolution Required Experience & Skills Technical Expertise Strong hands-on experience with Microsoft cloud security (Entra ID, Conditional Access, Intune, Defender XDR) Ability to design secure configurations across identity, endpoint, and network layers Proven experience delivering end-to-end security uplift projects Solid understanding of Zero Trust concepts and modern security architecture Framework Knowledge Practical understanding of ISO 27001, Cyber Essentials Plus, NIST CSF, CIS Benchmarks and similar Frameworks Experience turning framework requirements into realistic, implementable controls Comfortable producing structured gap analyses and remediation pathways Consultancy & Communication Skilled in presenting complex security concepts in simple, actionable terms Able to influence decision-making through clarity, options, and rationale Confident working directly with stakeholders ranging from engineers to leadership teams Professional Background Experience in an MSP, consultancy, or multi-tenant environment Exposure to defence, MOD, or high-assurance environments is strongly beneficial Security certifications advantageous (AZ-500, SC-100, SC-300, CISSP, CISM etc.)
Dec 13, 2025
Full time
Senior Security & Compliance Consultant & Architect Location: Hybrid - Manchester HQ with occasional customer site visits as required Salary: Dependant on Experience Please note - We cannot accept candidates who are currently on, or may require a Visa at this or any time. Overview This role exists to strengthen and mature the security capability across consultancy, architecture, and technical delivery. The successful candidate will design pragmatic security controls, produce actionable roadmaps, understand frameworks such as ISO 27001, CE+, NIST, CIS, and MOD/DEFSTAN, and ensure these controls are implemented effectively across customer environments. A key part of this role is working closely with the security-focused support desk analysts, providing ongoing mentoring, technical guidance, and structured development. This position will help shape and accelerate the growth of the Managed Security Services (MSS) offering. Key Responsibilities: Security Architecture & Technical Direction Define and lead the technical security direction across Microsoft 365, identity, endpoint, network, and cloud layers Translate framework requirements into practical, phased roadmaps for customer environments Perform environment reviews and define realistic uplift plans that balance risk, user experience, and operational impact Ensure architectural decisions are scalable, consistent, and repeatable across multi-tenant estates Framework & Compliance Interpretation Interpret ISO 27001, CE+, NIST CSF, CIS Benchmarks and MOD/DEFSTAN controls into implementable technical actions Support structured assessments and develop remediation plans with clear prioritisation. Provide the why behind recommendations to achieve stakeholder buy-in and avoid heavy-handed approaches Consultancy & Customer Engagement Act as a senior security advisor to customers at both technical and leadership levels Communicate security concepts clearly and confidently, tailoring detail to the audience Present options and risk-based reasoning Support pre-sales, account management, engineering, and service teams with expert security guidance Technical Delivery & Implementation Lead the end-to-end delivery of complex security transformation programmes, including identity re-architecture, Zero Trust alignment, and phased implementation of modern security controls across multi-tenant estates Design and implement Conditional Access frameworks that account for risk-based policies, break-glass strategy, device trust, session controls, privileged access scenarios, and operational edge-cases Oversee full Intune security baselining, including secure device provisioning, compliance models, remediation scripts, endpoint hardening, managed configurations, and integration with incident response Architect and tune the Microsoft Defender XDR stack, including advanced hunting, alert tuning, automation rules, vulnerability management, attack surface reduction, and integration with SOC workflows Design firewall and network segmentation strategies that reflect real operational usage, least privilege principles, east-west traffic controls, VPN hardening, and isolation of high-risk or high-value assets Implement identity governance and access control models covering privileged identity management, entitlement workflows, elevated access justification, and audit-ready forensic traceability Build out logging, monitoring, and incident response capabilities, ensuring telemetry is collected, correlated, enriched, and actionable for both engineering and SOC teams Champion technical evidence collection and audit readiness, ensuring controls are measurable, repeatable, and presented clearly during customer or external audits Validate end-to-end outcomes, confirm alignment between design intent and implementation, and ensure security uplift is embedded into operational practice rather than left as one-off actions Mentoring & MSS Growth Work closely with our security-focused support desk analyst, providing hands-on mentoring, coaching, and progression pathways Help define the processes, standards, and technical methods that underpin Managed Security Services (MSS) Ensure the internal team understands how and why controls are implemented to drive capability growth across the whole business Internal Capability Development Improve internal documentation, repeatable processes, and delivery frameworks Provide architectural oversight across security projects and initiatives Contribute to long-term planning for security service evolution Required Experience & Skills Technical Expertise Strong hands-on experience with Microsoft cloud security (Entra ID, Conditional Access, Intune, Defender XDR) Ability to design secure configurations across identity, endpoint, and network layers Proven experience delivering end-to-end security uplift projects Solid understanding of Zero Trust concepts and modern security architecture Framework Knowledge Practical understanding of ISO 27001, Cyber Essentials Plus, NIST CSF, CIS Benchmarks and similar Frameworks Experience turning framework requirements into realistic, implementable controls Comfortable producing structured gap analyses and remediation pathways Consultancy & Communication Skilled in presenting complex security concepts in simple, actionable terms Able to influence decision-making through clarity, options, and rationale Confident working directly with stakeholders ranging from engineers to leadership teams Professional Background Experience in an MSP, consultancy, or multi-tenant environment Exposure to defence, MOD, or high-assurance environments is strongly beneficial Security certifications advantageous (AZ-500, SC-100, SC-300, CISSP, CISM etc.)
Do you have experience of working in the financial services sector and are seeking a new and exciting role working on a range of issues that are important for this sector ? If so, we'd love to hear from you! About the Team The Financial Services (FS) Group advises the government on how to promote a stable and efficient financial services sector, to deliver excellent outcomes for consumers and business, enhance the UK's position as a global hub for financial services and support economic growth across the country. Three teams within the Financial Services group looking for a policy adviser are; Insurance and Pensions Markets - The Insurance and Pensions Markets team leads on HM Treasury's work to ensure competitive, functioning and well-regulated markets that are delivering for consumers and are helping deliver growth. Personal Finances and Funds - The Personal Finances and Funds team brings together the strategic oversight of the asset management and consumer credit sectors in the UK, with responsibility for the protection of consumers to whom they provide services. Banking & Credit - The Banking & Credit team leads the Treasury's policy work on retail banking, mortgages, business lending, building societies and financial mutuals. About the Job Key accountabilities for the Insurance and Pensions Markets, Insurance Market Strategy role include: Emerging issues - lead our response to acute or ongoing challenges in insurance markets. This includes developing our response, often at pace, and presenting options to ministers. Recent work has included leading a cross-Government taskforce with DfT to address the Government's manifesto commitment on motor insurance costs. Growth and innovation - Work across the team to help develop our approach to growth and innovation in insurance. This includes working closely with Financial Services Group colleagues and regulators leading on delivery of the Financial Services Growth and Competitiveness Strategy, responding to the significant Parliamentary and Ministerial focus on this agenda, and building deep understanding of how changes in technology (e.g. AI) are affecting insurance markets. Key accountabilities for the Insurance and Pensions Markets Defined Contribution Pensions role include: Serving as part of the cross-departmental team ensuring the passage of the Pensions Schemes Bill through Parliament - the post-holder will work closely with DWP to ensure that the Pensions Schemes Bill passes through Parliament successfully, including briefing ministers ahead of crucial stages in the Commons and the Lords, both written briefing (for inclusion in master briefing packs) and orally. The work involves protecting HMT's core interests throughout the legislative process. Analysis of the relationship between reforms to DC pension schemes and investment - the post-holder will work on the Government's agenda to boost investment by workplace DC pension schemes in the economy, including developing new initiatives, in conjunction with the Economic Growth Unit (EGU), and relevant government agencies and departments, and boost understanding of the types of assets in which DC schemes prefer to invest in and barriers to their investment in a wider range of assets. Key accountabilities for the Personal Finances and Funds, Asset Management Unit role include; Delivering the Investment Management Taskforce , a flagship ministerial forum for engagement with industry leaders. You will coordinate its operations, prepare ministers ahead of meetings, and help drive a forward-looking programme of work on issues such as technological innovation and the growth of private markets. Leading policy development across key areas of the wholesale asset management sector , including cross-cutting issues such as tokenisation, AI in fund management, regulatory reform for Money Market Funds, and implementation of the new UK Stewardship Code. About You You will have excellent oral and written communication skills; use a range of credible evidence to develop accurate policy decisions and advice; be able to work autonomously to deliver high-quality work across short-and long-term objectives in the face of a dynamic and changing work environment and understand the wider context of your work, remaining alert to emerging issues and trends and aligning with wider departmental priorities. Some of the Benefits our people love! 25 days annual leave (rising to 30 after 5 years), plus 8 public holidays and the King's birthday (unless you have a legacy arrangement as an existing Civil Servant). Additionally, we operate flexitime systems, allowing employees to take up to an additional 2 days off each month Flexible working patterns (part-time, job-share, condensed hours) Generous parental and adoption leave packages Access to a generous Defined Benefit pension scheme with employer contributions of 28.97% Access to a cycle-to-work salary sacrifice scheme and season ticket advances A range of active staff networks, based around interests (e.g. analysts, music society, sports and social club) and diversity For more information about the role and how to apply, please follow the apply link. If you need any reasonable adjustments to take part in the selection process, please tell us about this in your online application form, or speak to the recruitment team at .
Dec 13, 2025
Full time
Do you have experience of working in the financial services sector and are seeking a new and exciting role working on a range of issues that are important for this sector ? If so, we'd love to hear from you! About the Team The Financial Services (FS) Group advises the government on how to promote a stable and efficient financial services sector, to deliver excellent outcomes for consumers and business, enhance the UK's position as a global hub for financial services and support economic growth across the country. Three teams within the Financial Services group looking for a policy adviser are; Insurance and Pensions Markets - The Insurance and Pensions Markets team leads on HM Treasury's work to ensure competitive, functioning and well-regulated markets that are delivering for consumers and are helping deliver growth. Personal Finances and Funds - The Personal Finances and Funds team brings together the strategic oversight of the asset management and consumer credit sectors in the UK, with responsibility for the protection of consumers to whom they provide services. Banking & Credit - The Banking & Credit team leads the Treasury's policy work on retail banking, mortgages, business lending, building societies and financial mutuals. About the Job Key accountabilities for the Insurance and Pensions Markets, Insurance Market Strategy role include: Emerging issues - lead our response to acute or ongoing challenges in insurance markets. This includes developing our response, often at pace, and presenting options to ministers. Recent work has included leading a cross-Government taskforce with DfT to address the Government's manifesto commitment on motor insurance costs. Growth and innovation - Work across the team to help develop our approach to growth and innovation in insurance. This includes working closely with Financial Services Group colleagues and regulators leading on delivery of the Financial Services Growth and Competitiveness Strategy, responding to the significant Parliamentary and Ministerial focus on this agenda, and building deep understanding of how changes in technology (e.g. AI) are affecting insurance markets. Key accountabilities for the Insurance and Pensions Markets Defined Contribution Pensions role include: Serving as part of the cross-departmental team ensuring the passage of the Pensions Schemes Bill through Parliament - the post-holder will work closely with DWP to ensure that the Pensions Schemes Bill passes through Parliament successfully, including briefing ministers ahead of crucial stages in the Commons and the Lords, both written briefing (for inclusion in master briefing packs) and orally. The work involves protecting HMT's core interests throughout the legislative process. Analysis of the relationship between reforms to DC pension schemes and investment - the post-holder will work on the Government's agenda to boost investment by workplace DC pension schemes in the economy, including developing new initiatives, in conjunction with the Economic Growth Unit (EGU), and relevant government agencies and departments, and boost understanding of the types of assets in which DC schemes prefer to invest in and barriers to their investment in a wider range of assets. Key accountabilities for the Personal Finances and Funds, Asset Management Unit role include; Delivering the Investment Management Taskforce , a flagship ministerial forum for engagement with industry leaders. You will coordinate its operations, prepare ministers ahead of meetings, and help drive a forward-looking programme of work on issues such as technological innovation and the growth of private markets. Leading policy development across key areas of the wholesale asset management sector , including cross-cutting issues such as tokenisation, AI in fund management, regulatory reform for Money Market Funds, and implementation of the new UK Stewardship Code. About You You will have excellent oral and written communication skills; use a range of credible evidence to develop accurate policy decisions and advice; be able to work autonomously to deliver high-quality work across short-and long-term objectives in the face of a dynamic and changing work environment and understand the wider context of your work, remaining alert to emerging issues and trends and aligning with wider departmental priorities. Some of the Benefits our people love! 25 days annual leave (rising to 30 after 5 years), plus 8 public holidays and the King's birthday (unless you have a legacy arrangement as an existing Civil Servant). Additionally, we operate flexitime systems, allowing employees to take up to an additional 2 days off each month Flexible working patterns (part-time, job-share, condensed hours) Generous parental and adoption leave packages Access to a generous Defined Benefit pension scheme with employer contributions of 28.97% Access to a cycle-to-work salary sacrifice scheme and season ticket advances A range of active staff networks, based around interests (e.g. analysts, music society, sports and social club) and diversity For more information about the role and how to apply, please follow the apply link. If you need any reasonable adjustments to take part in the selection process, please tell us about this in your online application form, or speak to the recruitment team at .
Job Title: Lead Data Analyst Contract Type: Permanent Reports to: Business Intelligence Manager The Role Are you passionate about data? Do you have a curious mind that seeks to understand what drives outcomes? If you're excited about the challenge of making things better, we want to hear from you! As a Lead Data Analyst, you'll take a hands-on role in delivering high-impact analysis and leading a small, skilled team. You'll help our client embrace advanced tools and techniques, including predictive modelling using cloud-based analytics platforms. Your insights will have a real impact on our organisation, whether it's forecasting future needs, improving services based on trend data, or supporting business planning with robust evidence. Key Responsibilities Lead analytical projects across the organisation, from strategic forecasting to service reviews. Build and deploy predictive models to anticipate demand, reduce risk, and plan for the future. Collaborate with colleagues to support smarter decisions through data. Support the design and delivery of the broader data strategy and transformation journey. Mentor junior analysts and build a capable internal analytics team, promoting a culture of curiosity and continuous improvement. Assist the Data Governance team in driving high-quality data standards across the business. Technical Competencies Strong experience in data analysis and visualisation, particularly using Power BI, Excel, and SQL. Hands-on knowledge of predictive modelling techniques such as regression analysis, clustering, or forecasting. Familiarity with Python or R is a bonus! Experience with cloud-based data environments like Microsoft Azure, AWS, or Google Cloud. Confidence in working with large, complex data sets, including data cleansing, transformation, and validation. Understanding of data governance principles around quality, security, and compliance. Personal Competencies Collaborative approach with the ability to engage positively with colleagues from various backgrounds. Strong communication skills; able to translate technical data into meaningful insights for diverse audiences. A natural problem-solver with curiosity, creativity, and a keen eye for detail. Proven experience in mentoring or coaching others, with a desire to foster a culture of learning and development. Comfortable managing multiple projects and priorities with a flexible, can-do attitude. Qualifications Degree-level education in a relevant field (e.g., Data Science, Mathematics, Statistics, Computer Science, Social Sciences, Economics) or equivalent hands-on experience in a senior data or analytical role. Commitment to professional development and staying current with emerging tools, trends, and best practises in data and analytics. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Dec 13, 2025
Full time
Job Title: Lead Data Analyst Contract Type: Permanent Reports to: Business Intelligence Manager The Role Are you passionate about data? Do you have a curious mind that seeks to understand what drives outcomes? If you're excited about the challenge of making things better, we want to hear from you! As a Lead Data Analyst, you'll take a hands-on role in delivering high-impact analysis and leading a small, skilled team. You'll help our client embrace advanced tools and techniques, including predictive modelling using cloud-based analytics platforms. Your insights will have a real impact on our organisation, whether it's forecasting future needs, improving services based on trend data, or supporting business planning with robust evidence. Key Responsibilities Lead analytical projects across the organisation, from strategic forecasting to service reviews. Build and deploy predictive models to anticipate demand, reduce risk, and plan for the future. Collaborate with colleagues to support smarter decisions through data. Support the design and delivery of the broader data strategy and transformation journey. Mentor junior analysts and build a capable internal analytics team, promoting a culture of curiosity and continuous improvement. Assist the Data Governance team in driving high-quality data standards across the business. Technical Competencies Strong experience in data analysis and visualisation, particularly using Power BI, Excel, and SQL. Hands-on knowledge of predictive modelling techniques such as regression analysis, clustering, or forecasting. Familiarity with Python or R is a bonus! Experience with cloud-based data environments like Microsoft Azure, AWS, or Google Cloud. Confidence in working with large, complex data sets, including data cleansing, transformation, and validation. Understanding of data governance principles around quality, security, and compliance. Personal Competencies Collaborative approach with the ability to engage positively with colleagues from various backgrounds. Strong communication skills; able to translate technical data into meaningful insights for diverse audiences. A natural problem-solver with curiosity, creativity, and a keen eye for detail. Proven experience in mentoring or coaching others, with a desire to foster a culture of learning and development. Comfortable managing multiple projects and priorities with a flexible, can-do attitude. Qualifications Degree-level education in a relevant field (e.g., Data Science, Mathematics, Statistics, Computer Science, Social Sciences, Economics) or equivalent hands-on experience in a senior data or analytical role. Commitment to professional development and staying current with emerging tools, trends, and best practises in data and analytics. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. This role is responsible for the operational delivery of global mobility and immigration services. The analyst will manage day-to-day casework, coordinate with vendors, maintain compliance records, and support mobile employees throughout their relocation or immigration journey What you'll do: Case Management: manage the end to end assignment life cycle administration for both Global Mobility and Immigration including cost estimates, assignment documentation, immigration tracking and all related compliance activities. Cross Border Workers and Business Travellers: support with cross border workers and business traveller's reporting queries and data analytics. Compliance and Reporting: ensure that all audit and legal reporting requirements are met for Global Mobility and Immigration, including expiry reporting, tax authorisation lists and assignment documentation Invoicing and Financial Coordination: coordination of all finance and invoicing activities including invoice accuracy checks, recharging, reports and reconciliation Collaboration and Projects: support GM and Immigration team with data analytics and Project Management activities. What you'll bring: Proven Experience managing UK immigration cases (e.g Skilled Worker, ICT) and familiarity with global immigration processes, especially in Europe and the U.S. Experience with mobility tracking systems and vendor platforms Attention to detail and the Ability to present data in a manner which is clear and easy to understand Experience with mobility tracking systems and vendor platforms Attention to detail and the Ability to present data in a manner which is clear and easy to understand Team overview: HR Our HR team is all about making Sky a great place to work that's both fair and inclusive for our people. We do OUR best to help everyone be at THEIR best. From hiring fantastic people to offering great benefits, from supporting learning and careers to making sure everyone gets paid on time - it all makes a difference. We want our people to have everything they need to design awesome products, create amazing TV, deliver the best customer service and much, much, more. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Dec 13, 2025
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. This role is responsible for the operational delivery of global mobility and immigration services. The analyst will manage day-to-day casework, coordinate with vendors, maintain compliance records, and support mobile employees throughout their relocation or immigration journey What you'll do: Case Management: manage the end to end assignment life cycle administration for both Global Mobility and Immigration including cost estimates, assignment documentation, immigration tracking and all related compliance activities. Cross Border Workers and Business Travellers: support with cross border workers and business traveller's reporting queries and data analytics. Compliance and Reporting: ensure that all audit and legal reporting requirements are met for Global Mobility and Immigration, including expiry reporting, tax authorisation lists and assignment documentation Invoicing and Financial Coordination: coordination of all finance and invoicing activities including invoice accuracy checks, recharging, reports and reconciliation Collaboration and Projects: support GM and Immigration team with data analytics and Project Management activities. What you'll bring: Proven Experience managing UK immigration cases (e.g Skilled Worker, ICT) and familiarity with global immigration processes, especially in Europe and the U.S. Experience with mobility tracking systems and vendor platforms Attention to detail and the Ability to present data in a manner which is clear and easy to understand Experience with mobility tracking systems and vendor platforms Attention to detail and the Ability to present data in a manner which is clear and easy to understand Team overview: HR Our HR team is all about making Sky a great place to work that's both fair and inclusive for our people. We do OUR best to help everyone be at THEIR best. From hiring fantastic people to offering great benefits, from supporting learning and careers to making sure everyone gets paid on time - it all makes a difference. We want our people to have everything they need to design awesome products, create amazing TV, deliver the best customer service and much, much, more. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. This role is responsible for the operational delivery of global mobility and immigration services. The analyst will manage day-to-day casework, coordinate with vendors, maintain compliance records, and support mobile employees throughout their relocation or immigration journey What you'll do: Case Management: manage the end to end assignment life cycle administration for both Global Mobility and Immigration including cost estimates, assignment documentation, immigration tracking and all related compliance activities. Cross Border Workers and Business Travellers: support with cross border workers and business traveller's reporting queries and data analytics. Compliance and Reporting: ensure that all audit and legal reporting requirements are met for Global Mobility and Immigration, including expiry reporting, tax authorisation lists and assignment documentation Invoicing and Financial Coordination: coordination of all finance and invoicing activities including invoice accuracy checks, recharging, reports and reconciliation Collaboration and Projects: support GM and Immigration team with data analytics and Project Management activities. What you'll bring: Proven Experience managing UK immigration cases (e.g Skilled Worker, ICT) and familiarity with global immigration processes, especially in Europe and the U.S. Experience with mobility tracking systems and vendor platforms Attention to detail and the Ability to present data in a manner which is clear and easy to understand Experience with mobility tracking systems and vendor platforms Attention to detail and the Ability to present data in a manner which is clear and easy to understand Team overview: HR Our HR team is all about making Sky a great place to work that's both fair and inclusive for our people. We do OUR best to help everyone be at THEIR best. From hiring fantastic people to offering great benefits, from supporting learning and careers to making sure everyone gets paid on time - it all makes a difference. We want our people to have everything they need to design awesome products, create amazing TV, deliver the best customer service and much, much, more. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Dec 13, 2025
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. This role is responsible for the operational delivery of global mobility and immigration services. The analyst will manage day-to-day casework, coordinate with vendors, maintain compliance records, and support mobile employees throughout their relocation or immigration journey What you'll do: Case Management: manage the end to end assignment life cycle administration for both Global Mobility and Immigration including cost estimates, assignment documentation, immigration tracking and all related compliance activities. Cross Border Workers and Business Travellers: support with cross border workers and business traveller's reporting queries and data analytics. Compliance and Reporting: ensure that all audit and legal reporting requirements are met for Global Mobility and Immigration, including expiry reporting, tax authorisation lists and assignment documentation Invoicing and Financial Coordination: coordination of all finance and invoicing activities including invoice accuracy checks, recharging, reports and reconciliation Collaboration and Projects: support GM and Immigration team with data analytics and Project Management activities. What you'll bring: Proven Experience managing UK immigration cases (e.g Skilled Worker, ICT) and familiarity with global immigration processes, especially in Europe and the U.S. Experience with mobility tracking systems and vendor platforms Attention to detail and the Ability to present data in a manner which is clear and easy to understand Experience with mobility tracking systems and vendor platforms Attention to detail and the Ability to present data in a manner which is clear and easy to understand Team overview: HR Our HR team is all about making Sky a great place to work that's both fair and inclusive for our people. We do OUR best to help everyone be at THEIR best. From hiring fantastic people to offering great benefits, from supporting learning and careers to making sure everyone gets paid on time - it all makes a difference. We want our people to have everything they need to design awesome products, create amazing TV, deliver the best customer service and much, much, more. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. This role is responsible for the operational delivery of global mobility and immigration services. The analyst will manage day-to-day casework, coordinate with vendors, maintain compliance records, and support mobile employees throughout their relocation or immigration journey What you'll do: Case Management: manage the end to end assignment life cycle administration for both Global Mobility and Immigration including cost estimates, assignment documentation, immigration tracking and all related compliance activities. Cross Border Workers and Business Travellers: support with cross border workers and business traveller's reporting queries and data analytics. Compliance and Reporting: ensure that all audit and legal reporting requirements are met for Global Mobility and Immigration, including expiry reporting, tax authorisation lists and assignment documentation Invoicing and Financial Coordination: coordination of all finance and invoicing activities including invoice accuracy checks, recharging, reports and reconciliation Collaboration and Projects: support GM and Immigration team with data analytics and Project Management activities. What you'll bring: Proven Experience managing UK immigration cases (e.g Skilled Worker, ICT) and familiarity with global immigration processes, especially in Europe and the U.S. Experience with mobility tracking systems and vendor platforms Attention to detail and the Ability to present data in a manner which is clear and easy to understand Experience with mobility tracking systems and vendor platforms Attention to detail and the Ability to present data in a manner which is clear and easy to understand Team overview: HR Our HR team is all about making Sky a great place to work that's both fair and inclusive for our people. We do OUR best to help everyone be at THEIR best. From hiring fantastic people to offering great benefits, from supporting learning and careers to making sure everyone gets paid on time - it all makes a difference. We want our people to have everything they need to design awesome products, create amazing TV, deliver the best customer service and much, much, more. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Dec 13, 2025
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. This role is responsible for the operational delivery of global mobility and immigration services. The analyst will manage day-to-day casework, coordinate with vendors, maintain compliance records, and support mobile employees throughout their relocation or immigration journey What you'll do: Case Management: manage the end to end assignment life cycle administration for both Global Mobility and Immigration including cost estimates, assignment documentation, immigration tracking and all related compliance activities. Cross Border Workers and Business Travellers: support with cross border workers and business traveller's reporting queries and data analytics. Compliance and Reporting: ensure that all audit and legal reporting requirements are met for Global Mobility and Immigration, including expiry reporting, tax authorisation lists and assignment documentation Invoicing and Financial Coordination: coordination of all finance and invoicing activities including invoice accuracy checks, recharging, reports and reconciliation Collaboration and Projects: support GM and Immigration team with data analytics and Project Management activities. What you'll bring: Proven Experience managing UK immigration cases (e.g Skilled Worker, ICT) and familiarity with global immigration processes, especially in Europe and the U.S. Experience with mobility tracking systems and vendor platforms Attention to detail and the Ability to present data in a manner which is clear and easy to understand Experience with mobility tracking systems and vendor platforms Attention to detail and the Ability to present data in a manner which is clear and easy to understand Team overview: HR Our HR team is all about making Sky a great place to work that's both fair and inclusive for our people. We do OUR best to help everyone be at THEIR best. From hiring fantastic people to offering great benefits, from supporting learning and careers to making sure everyone gets paid on time - it all makes a difference. We want our people to have everything they need to design awesome products, create amazing TV, deliver the best customer service and much, much, more. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. This role is responsible for the operational delivery of global mobility and immigration services. The analyst will manage day-to-day casework, coordinate with vendors, maintain compliance records, and support mobile employees throughout their relocation or immigration journey What you'll do: Case Management: manage the end to end assignment life cycle administration for both Global Mobility and Immigration including cost estimates, assignment documentation, immigration tracking and all related compliance activities. Cross Border Workers and Business Travellers: support with cross border workers and business traveller's reporting queries and data analytics. Compliance and Reporting: ensure that all audit and legal reporting requirements are met for Global Mobility and Immigration, including expiry reporting, tax authorisation lists and assignment documentation Invoicing and Financial Coordination: coordination of all finance and invoicing activities including invoice accuracy checks, recharging, reports and reconciliation Collaboration and Projects: support GM and Immigration team with data analytics and Project Management activities. What you'll bring: Proven Experience managing UK immigration cases (e.g Skilled Worker, ICT) and familiarity with global immigration processes, especially in Europe and the U.S. Experience with mobility tracking systems and vendor platforms Attention to detail and the Ability to present data in a manner which is clear and easy to understand Experience with mobility tracking systems and vendor platforms Attention to detail and the Ability to present data in a manner which is clear and easy to understand Team overview: HR Our HR team is all about making Sky a great place to work that's both fair and inclusive for our people. We do OUR best to help everyone be at THEIR best. From hiring fantastic people to offering great benefits, from supporting learning and careers to making sure everyone gets paid on time - it all makes a difference. We want our people to have everything they need to design awesome products, create amazing TV, deliver the best customer service and much, much, more. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Dec 13, 2025
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. This role is responsible for the operational delivery of global mobility and immigration services. The analyst will manage day-to-day casework, coordinate with vendors, maintain compliance records, and support mobile employees throughout their relocation or immigration journey What you'll do: Case Management: manage the end to end assignment life cycle administration for both Global Mobility and Immigration including cost estimates, assignment documentation, immigration tracking and all related compliance activities. Cross Border Workers and Business Travellers: support with cross border workers and business traveller's reporting queries and data analytics. Compliance and Reporting: ensure that all audit and legal reporting requirements are met for Global Mobility and Immigration, including expiry reporting, tax authorisation lists and assignment documentation Invoicing and Financial Coordination: coordination of all finance and invoicing activities including invoice accuracy checks, recharging, reports and reconciliation Collaboration and Projects: support GM and Immigration team with data analytics and Project Management activities. What you'll bring: Proven Experience managing UK immigration cases (e.g Skilled Worker, ICT) and familiarity with global immigration processes, especially in Europe and the U.S. Experience with mobility tracking systems and vendor platforms Attention to detail and the Ability to present data in a manner which is clear and easy to understand Experience with mobility tracking systems and vendor platforms Attention to detail and the Ability to present data in a manner which is clear and easy to understand Team overview: HR Our HR team is all about making Sky a great place to work that's both fair and inclusive for our people. We do OUR best to help everyone be at THEIR best. From hiring fantastic people to offering great benefits, from supporting learning and careers to making sure everyone gets paid on time - it all makes a difference. We want our people to have everything they need to design awesome products, create amazing TV, deliver the best customer service and much, much, more. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. This role is responsible for the operational delivery of global mobility and immigration services. The analyst will manage day-to-day casework, coordinate with vendors, maintain compliance records, and support mobile employees throughout their relocation or immigration journey What you'll do: Case Management: manage the end to end assignment life cycle administration for both Global Mobility and Immigration including cost estimates, assignment documentation, immigration tracking and all related compliance activities. Cross Border Workers and Business Travellers: support with cross border workers and business traveller's reporting queries and data analytics. Compliance and Reporting: ensure that all audit and legal reporting requirements are met for Global Mobility and Immigration, including expiry reporting, tax authorisation lists and assignment documentation Invoicing and Financial Coordination: coordination of all finance and invoicing activities including invoice accuracy checks, recharging, reports and reconciliation Collaboration and Projects: support GM and Immigration team with data analytics and Project Management activities. What you'll bring: Proven Experience managing UK immigration cases (e.g Skilled Worker, ICT) and familiarity with global immigration processes, especially in Europe and the U.S. Experience with mobility tracking systems and vendor platforms Attention to detail and the Ability to present data in a manner which is clear and easy to understand Experience with mobility tracking systems and vendor platforms Attention to detail and the Ability to present data in a manner which is clear and easy to understand Team overview: HR Our HR team is all about making Sky a great place to work that's both fair and inclusive for our people. We do OUR best to help everyone be at THEIR best. From hiring fantastic people to offering great benefits, from supporting learning and careers to making sure everyone gets paid on time - it all makes a difference. We want our people to have everything they need to design awesome products, create amazing TV, deliver the best customer service and much, much, more. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Dec 13, 2025
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. This role is responsible for the operational delivery of global mobility and immigration services. The analyst will manage day-to-day casework, coordinate with vendors, maintain compliance records, and support mobile employees throughout their relocation or immigration journey What you'll do: Case Management: manage the end to end assignment life cycle administration for both Global Mobility and Immigration including cost estimates, assignment documentation, immigration tracking and all related compliance activities. Cross Border Workers and Business Travellers: support with cross border workers and business traveller's reporting queries and data analytics. Compliance and Reporting: ensure that all audit and legal reporting requirements are met for Global Mobility and Immigration, including expiry reporting, tax authorisation lists and assignment documentation Invoicing and Financial Coordination: coordination of all finance and invoicing activities including invoice accuracy checks, recharging, reports and reconciliation Collaboration and Projects: support GM and Immigration team with data analytics and Project Management activities. What you'll bring: Proven Experience managing UK immigration cases (e.g Skilled Worker, ICT) and familiarity with global immigration processes, especially in Europe and the U.S. Experience with mobility tracking systems and vendor platforms Attention to detail and the Ability to present data in a manner which is clear and easy to understand Experience with mobility tracking systems and vendor platforms Attention to detail and the Ability to present data in a manner which is clear and easy to understand Team overview: HR Our HR team is all about making Sky a great place to work that's both fair and inclusive for our people. We do OUR best to help everyone be at THEIR best. From hiring fantastic people to offering great benefits, from supporting learning and careers to making sure everyone gets paid on time - it all makes a difference. We want our people to have everything they need to design awesome products, create amazing TV, deliver the best customer service and much, much, more. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Complaints Data Analyst Housing Association 3-Month Rolling Contract Hybrid (2 Days Onsite - Hammersmith) 28.49 per hour (Umbrella) 35 hours per week A leading Housing Association is seeking a highly skilled Complaints Data Analyst to deliver data-driven insights that improve our complaints service. This analytical role focuses on performance reporting, trend analysis, and supporting root cause investigations to drive smarter, data-led decision making. Role Overview You will analyse complaints performance, produce high-quality reports and dashboards, and identify key trends to support service improvement. Working closely with the Root Cause Lead and senior stakeholders, you will ensure accurate data, meaningful insights, and high-quality reporting across the complaints function. Key Responsibilities Monitor and report on team and individual performance against complaints KPIs. Produce insightful reports on complaint volumes, outcomes, response times, compensation, and service quality. Conduct thematic and trend analysis to identify recurring issues and emerging patterns. Provide comprehensive data packages to support root cause analysis. Support regulatory reporting, Ombudsman investigations, and Executive-level performance reporting. Maintain data integrity, ensure accurate complaint categorisation, and support compliance with the Housing Ombudsman Code. Write and interpret SQL reports; collaborate with IT to enhance data sources and systems. Identify opportunities to automate reporting and improve data processes. About You Strong background in data analysis, performance analysis, or BI reporting. Advanced Excel skills and experience translating complex data for non-technical audiences. Excellent attention to detail with a commitment to data quality and accuracy. Able to manage a varied workload and meet tight deadlines. Experience within complaints, housing, or regulatory environments is advantageous. Knowledge of data governance and reporting best practice. Join us and play a key role in shaping a data-led, customer-focused complaints service. Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.
Dec 13, 2025
Contractor
Complaints Data Analyst Housing Association 3-Month Rolling Contract Hybrid (2 Days Onsite - Hammersmith) 28.49 per hour (Umbrella) 35 hours per week A leading Housing Association is seeking a highly skilled Complaints Data Analyst to deliver data-driven insights that improve our complaints service. This analytical role focuses on performance reporting, trend analysis, and supporting root cause investigations to drive smarter, data-led decision making. Role Overview You will analyse complaints performance, produce high-quality reports and dashboards, and identify key trends to support service improvement. Working closely with the Root Cause Lead and senior stakeholders, you will ensure accurate data, meaningful insights, and high-quality reporting across the complaints function. Key Responsibilities Monitor and report on team and individual performance against complaints KPIs. Produce insightful reports on complaint volumes, outcomes, response times, compensation, and service quality. Conduct thematic and trend analysis to identify recurring issues and emerging patterns. Provide comprehensive data packages to support root cause analysis. Support regulatory reporting, Ombudsman investigations, and Executive-level performance reporting. Maintain data integrity, ensure accurate complaint categorisation, and support compliance with the Housing Ombudsman Code. Write and interpret SQL reports; collaborate with IT to enhance data sources and systems. Identify opportunities to automate reporting and improve data processes. About You Strong background in data analysis, performance analysis, or BI reporting. Advanced Excel skills and experience translating complex data for non-technical audiences. Excellent attention to detail with a commitment to data quality and accuracy. Able to manage a varied workload and meet tight deadlines. Experience within complaints, housing, or regulatory environments is advantageous. Knowledge of data governance and reporting best practice. Join us and play a key role in shaping a data-led, customer-focused complaints service. Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. This role is responsible for the operational delivery of global mobility and immigration services. The analyst will manage day-to-day casework, coordinate with vendors, maintain compliance records, and support mobile employees throughout their relocation or immigration journey What you'll do: Case Management: manage the end to end assignment life cycle administration for both Global Mobility and Immigration including cost estimates, assignment documentation, immigration tracking and all related compliance activities. Cross Border Workers and Business Travellers: support with cross border workers and business traveller's reporting queries and data analytics. Compliance and Reporting: ensure that all audit and legal reporting requirements are met for Global Mobility and Immigration, including expiry reporting, tax authorisation lists and assignment documentation Invoicing and Financial Coordination: coordination of all finance and invoicing activities including invoice accuracy checks, recharging, reports and reconciliation Collaboration and Projects: support GM and Immigration team with data analytics and Project Management activities. What you'll bring: Proven Experience managing UK immigration cases (e.g Skilled Worker, ICT) and familiarity with global immigration processes, especially in Europe and the U.S. Experience with mobility tracking systems and vendor platforms Attention to detail and the Ability to present data in a manner which is clear and easy to understand Experience with mobility tracking systems and vendor platforms Attention to detail and the Ability to present data in a manner which is clear and easy to understand Team overview: HR Our HR team is all about making Sky a great place to work that's both fair and inclusive for our people. We do OUR best to help everyone be at THEIR best. From hiring fantastic people to offering great benefits, from supporting learning and careers to making sure everyone gets paid on time - it all makes a difference. We want our people to have everything they need to design awesome products, create amazing TV, deliver the best customer service and much, much, more. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Dec 13, 2025
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. This role is responsible for the operational delivery of global mobility and immigration services. The analyst will manage day-to-day casework, coordinate with vendors, maintain compliance records, and support mobile employees throughout their relocation or immigration journey What you'll do: Case Management: manage the end to end assignment life cycle administration for both Global Mobility and Immigration including cost estimates, assignment documentation, immigration tracking and all related compliance activities. Cross Border Workers and Business Travellers: support with cross border workers and business traveller's reporting queries and data analytics. Compliance and Reporting: ensure that all audit and legal reporting requirements are met for Global Mobility and Immigration, including expiry reporting, tax authorisation lists and assignment documentation Invoicing and Financial Coordination: coordination of all finance and invoicing activities including invoice accuracy checks, recharging, reports and reconciliation Collaboration and Projects: support GM and Immigration team with data analytics and Project Management activities. What you'll bring: Proven Experience managing UK immigration cases (e.g Skilled Worker, ICT) and familiarity with global immigration processes, especially in Europe and the U.S. Experience with mobility tracking systems and vendor platforms Attention to detail and the Ability to present data in a manner which is clear and easy to understand Experience with mobility tracking systems and vendor platforms Attention to detail and the Ability to present data in a manner which is clear and easy to understand Team overview: HR Our HR team is all about making Sky a great place to work that's both fair and inclusive for our people. We do OUR best to help everyone be at THEIR best. From hiring fantastic people to offering great benefits, from supporting learning and careers to making sure everyone gets paid on time - it all makes a difference. We want our people to have everything they need to design awesome products, create amazing TV, deliver the best customer service and much, much, more. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
This is a fantastic opportunity to develop an administrative career in government, working at the heart of Government, whilst also providing you with the opportunity to work alongside senior leaders. If you are organised, efficient and people focused, then we would love to hear from you! About the Team This is an exciting opportunity to join the Group Management Support (GMS) Team to provide personal assistance and corporate support. The role is wide-ranging and fast-paced at the heart of the Group. The GMS is made up of 2 experienced PA's, a Private Secretary and a Business Manager based across the Darlington and London offices. Their aim is to provide a professional PA and Business Support service to keep the work of the Group running smoothly, enable it to deliver its objectives, and operate in line with the Treasury's policies and procedures. This is an excellent opportunity for the right candidate and will be a great introduction to a career in the Civil Service. We offer tailored training to PAs, dedicated networks for professions and interests and offer other development opportunities. About the Job Key Accountabilities for this role include: Diary management - proactively plan and manage the diary using your professional judgement to line up meetings in a well-organised way. Resolve conflicts, negotiate and allocate time to Deputy Directors (DDs) priorities. Support DDs priorities - you will support by anticipating problems, risks, issues and corporate tasks that they will have to deal with and proactively make suggestions about the best way to take them forward. Coordinating Logistics - ensure the DDs are clear on their schedules for the day and prepare diary and meeting folders in preferred format. Coordinate all logistics of virtual and in-person, internal and external meetings including organising international travel, hotels, taxis, visas, rooms, conference phone lines etc. Correspondence management - Manage and coordinate official correspondence including Ministerial responses, Parliamentary Questions, Freedom of Information requests, and Treat Official communications, ensuring timely and accurate handling in line with departmental standards. Team support - Provide cover for the other PAs in the Group Management Services Team (GMS) during absences by monitoring the inboxes and diaries of the Deputy Directors they support when needed. Building Relationships - take the initiative to develop and lead relationships with key external and internal partners and colleagues to effectively do the job. Admin/Secretariat Support The successful applicant will undertake a Level 3 Business Administration apprenticeship with Paragon as part of this role, and therefore you will need to be eligible for this to be considered for the post. Full details for the apprenticeship standard can be found in the link. You will need to meet the eligibility requirements for apprenticeship funding, more information is available here , and pass an assessment of prior learning from the apprenticeship provider to ensure funding is being used to develop new knowledge, skills and behaviours. As part of this, you will be required to evidence the below existing qualifications: Equivalent of Level 2 Maths and English (GCSE Grade C/4 or above). About You The successful candidate will: Deliver service objectives with professional excellence, expertise and efficiency, taking account of diverse customer needs. Demonstrate excellent interpersonal skills with the ability to work with colleagues at all levels be able to express information and ideas clearly. Work independently and manage a busy workload to deliver changing deadlines and priorities. Some of the Benefits our people love! 25 days annual leave (rising to 30 after 5 years), plus 8 public holidays and the King's birthday (unless you have a legacy arrangement as an existing Civil Servant). Additionally, we operate flexitime systems, allowing employees to take up to an additional 2 days off each month Flexible working patterns (part-time, job-share, condensed hours) Generous parental and adoption leave packages Access to a generous Defined Benefit pension scheme with employer contributions of 28.97% Access to a cycle-to-work salary sacrifice scheme and season ticket advances A range of active staff networks, based around interests (e.g. analysts, music society, sports and social club) and diversity For more information about the role and how to apply, please follow the apply link. If you need any reasonable adjustments to take part in the selection process, please tell us about this in your online application form, or speak to the recruitment team at
Dec 13, 2025
Full time
This is a fantastic opportunity to develop an administrative career in government, working at the heart of Government, whilst also providing you with the opportunity to work alongside senior leaders. If you are organised, efficient and people focused, then we would love to hear from you! About the Team This is an exciting opportunity to join the Group Management Support (GMS) Team to provide personal assistance and corporate support. The role is wide-ranging and fast-paced at the heart of the Group. The GMS is made up of 2 experienced PA's, a Private Secretary and a Business Manager based across the Darlington and London offices. Their aim is to provide a professional PA and Business Support service to keep the work of the Group running smoothly, enable it to deliver its objectives, and operate in line with the Treasury's policies and procedures. This is an excellent opportunity for the right candidate and will be a great introduction to a career in the Civil Service. We offer tailored training to PAs, dedicated networks for professions and interests and offer other development opportunities. About the Job Key Accountabilities for this role include: Diary management - proactively plan and manage the diary using your professional judgement to line up meetings in a well-organised way. Resolve conflicts, negotiate and allocate time to Deputy Directors (DDs) priorities. Support DDs priorities - you will support by anticipating problems, risks, issues and corporate tasks that they will have to deal with and proactively make suggestions about the best way to take them forward. Coordinating Logistics - ensure the DDs are clear on their schedules for the day and prepare diary and meeting folders in preferred format. Coordinate all logistics of virtual and in-person, internal and external meetings including organising international travel, hotels, taxis, visas, rooms, conference phone lines etc. Correspondence management - Manage and coordinate official correspondence including Ministerial responses, Parliamentary Questions, Freedom of Information requests, and Treat Official communications, ensuring timely and accurate handling in line with departmental standards. Team support - Provide cover for the other PAs in the Group Management Services Team (GMS) during absences by monitoring the inboxes and diaries of the Deputy Directors they support when needed. Building Relationships - take the initiative to develop and lead relationships with key external and internal partners and colleagues to effectively do the job. Admin/Secretariat Support The successful applicant will undertake a Level 3 Business Administration apprenticeship with Paragon as part of this role, and therefore you will need to be eligible for this to be considered for the post. Full details for the apprenticeship standard can be found in the link. You will need to meet the eligibility requirements for apprenticeship funding, more information is available here , and pass an assessment of prior learning from the apprenticeship provider to ensure funding is being used to develop new knowledge, skills and behaviours. As part of this, you will be required to evidence the below existing qualifications: Equivalent of Level 2 Maths and English (GCSE Grade C/4 or above). About You The successful candidate will: Deliver service objectives with professional excellence, expertise and efficiency, taking account of diverse customer needs. Demonstrate excellent interpersonal skills with the ability to work with colleagues at all levels be able to express information and ideas clearly. Work independently and manage a busy workload to deliver changing deadlines and priorities. Some of the Benefits our people love! 25 days annual leave (rising to 30 after 5 years), plus 8 public holidays and the King's birthday (unless you have a legacy arrangement as an existing Civil Servant). Additionally, we operate flexitime systems, allowing employees to take up to an additional 2 days off each month Flexible working patterns (part-time, job-share, condensed hours) Generous parental and adoption leave packages Access to a generous Defined Benefit pension scheme with employer contributions of 28.97% Access to a cycle-to-work salary sacrifice scheme and season ticket advances A range of active staff networks, based around interests (e.g. analysts, music society, sports and social club) and diversity For more information about the role and how to apply, please follow the apply link. If you need any reasonable adjustments to take part in the selection process, please tell us about this in your online application form, or speak to the recruitment team at
Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Portfolio Underwriter for the Sky Protect home insurance team, your responsibilities extend beyond traditional underwriting tasks; you're a key player in the decision-making team, leveraging your insights to drive strategic portfolio growth and development. Your contributions are instrumental in sculpting our digital, flexible, and innovative insurance offerings, ensuring they remain at the forefront of industry trends. What You'll Do: Here's where your expertise truly shines: Strategic Underwriting: Your role goes beyond individual policies; you're crafting the blueprint for our entire portfolio. Your decisions are informed by a comprehensive understanding of underwriting guidelines and industry best practices. Technical Guidance: Your expertise isn't just valuable internally; it's a guiding light for our entire team. You provide technical assistance on underwriting matters, ensuring that our decisions are grounded in sound underwriting principles. Policy Development: Your input into policy development is crucial. You contribute to the creation and refinement of policy wordings and documentation, ensuring that they meet the needs of our customers and comply with regulatory requirements. Compliance Oversight: Compliance isn't just a box to tick; it's a fundamental aspect of our operations. You work closely with the Governance Team to ensure that our underwriting practices are compliant with internal processes and regulatory requirements. Documentation Management: Your attention to detail ensures that our policy wordings and documentation are clear, accurate, and legally sound. You play a crucial role in ensuring that our customers understand their coverage and obligations. Underwriting governance and controls: You're not just following rules; you're shaping them. You assist in the development, administration, and monitoring of underwriting controls, rules and guidelines which cover key areas of technical and governance best practice, relating to underwriting, ensuring that they evolve in line with our strategic objectives. Adaptability: In a rapidly evolving industry, adaptability is key. You thrive in dynamic, fast-paced environments, embracing change as an opportunity for growth and innovation. Cultural Alignment and attitude: You embody our culture of innovation, collaboration, and customer-centricity. Your 'can-do' attitude and commitment to excellence set the standard for our team. You are required to develop and maintain good relationships within commercial team, Sky Protect and other stakeholders including insurers - built on trust, integrity, and high performance. What You'll Bring: Knowledge: You have a deep understanding of home insurance and portfolio underwriting. Experience: Your track record demonstrates your proficiency in portfolio management and decision-making. Problem-Solving: Your analytical skills and strategic mindset enable you to identify opportunities and overcome challenges. Rule Development: You have experience in developing, administering, and monitoring underwriting rules and guidelines. Analytical Acumen: You're skilled in compiling and analysing statistical data to inform strategic decisions. Adaptability: You thrive in dynamic, fast-paced environments. Cultural Alignment: Your values align with our commitment to innovation, collaboration, and customer-centricity. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Dec 13, 2025
Full time
Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Portfolio Underwriter for the Sky Protect home insurance team, your responsibilities extend beyond traditional underwriting tasks; you're a key player in the decision-making team, leveraging your insights to drive strategic portfolio growth and development. Your contributions are instrumental in sculpting our digital, flexible, and innovative insurance offerings, ensuring they remain at the forefront of industry trends. What You'll Do: Here's where your expertise truly shines: Strategic Underwriting: Your role goes beyond individual policies; you're crafting the blueprint for our entire portfolio. Your decisions are informed by a comprehensive understanding of underwriting guidelines and industry best practices. Technical Guidance: Your expertise isn't just valuable internally; it's a guiding light for our entire team. You provide technical assistance on underwriting matters, ensuring that our decisions are grounded in sound underwriting principles. Policy Development: Your input into policy development is crucial. You contribute to the creation and refinement of policy wordings and documentation, ensuring that they meet the needs of our customers and comply with regulatory requirements. Compliance Oversight: Compliance isn't just a box to tick; it's a fundamental aspect of our operations. You work closely with the Governance Team to ensure that our underwriting practices are compliant with internal processes and regulatory requirements. Documentation Management: Your attention to detail ensures that our policy wordings and documentation are clear, accurate, and legally sound. You play a crucial role in ensuring that our customers understand their coverage and obligations. Underwriting governance and controls: You're not just following rules; you're shaping them. You assist in the development, administration, and monitoring of underwriting controls, rules and guidelines which cover key areas of technical and governance best practice, relating to underwriting, ensuring that they evolve in line with our strategic objectives. Adaptability: In a rapidly evolving industry, adaptability is key. You thrive in dynamic, fast-paced environments, embracing change as an opportunity for growth and innovation. Cultural Alignment and attitude: You embody our culture of innovation, collaboration, and customer-centricity. Your 'can-do' attitude and commitment to excellence set the standard for our team. You are required to develop and maintain good relationships within commercial team, Sky Protect and other stakeholders including insurers - built on trust, integrity, and high performance. What You'll Bring: Knowledge: You have a deep understanding of home insurance and portfolio underwriting. Experience: Your track record demonstrates your proficiency in portfolio management and decision-making. Problem-Solving: Your analytical skills and strategic mindset enable you to identify opportunities and overcome challenges. Rule Development: You have experience in developing, administering, and monitoring underwriting rules and guidelines. Analytical Acumen: You're skilled in compiling and analysing statistical data to inform strategic decisions. Adaptability: You thrive in dynamic, fast-paced environments. Cultural Alignment: Your values align with our commitment to innovation, collaboration, and customer-centricity. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.