Travel Trade Recruitment Limited

Are you experienced within the Travel Industry and knowledgeable of all things flight / GDS? Do you have a strong understanding of Travelport, amongst other CRS systems? We have the role for you! We are working with a well-established Corporate / Leisure Travel association, who are looking for a GDS whizz, to join the team within a Support Specialist position in London. This position provides all levels of GDS and technical product support to the companies advisors and internal departments, requiring assistance to resolve issues that could affect multiple points of the support structure. The role: Support queries raised to the GDS Help Desk (Service desk) Assist with GDS related questions (Formats, workflow, processes and configurations) Manage all new advisors onboarding and offboarding (Agency implementations) Set up new corporate clients (create profiles-Sabre/Client Base/Umbrella Faces) Support Implementation of new client OBTs/BTA cards Create bespoke solutions (processes/scripts) as required by the business to support internal or Advisor needs. Support new product developments and rollouts that encroach on the GDS. GDS Software installation & support Support GDS Hotel rate code loading and ongoing maintenance Set up / troubleshoot bespoke itinerary configurations (TripCase / Navitas Itin-X) Manage/Support all processes that flow into/out of the GDS (this includes Advisor processes front end, through to our back-offices (Dolphin/Agresso Net Suite) Identify and share changes and updates related to the GDS with operational leaders. Set up / Support Sabre Red apps and scripts. Set up / Support Galileo Navitas products. Scriptwriting (Smart buttons-Travelport, Workflows-Sabre, Smartflows-Amadeus Support Compleat (mid-office) updates where required. Support GDS audits as and when required. Support questions and troubleshoot for all GDS & GDS Tools Evaluate and escalate where training needs are identified (Advisors). Evaluate and escalate issues to IT and other operational teams where necessary. Keep up to date with all changes to procedures/processes within the Travel Technologies team and other operational teams. Ensure that all internal process documents are kept up to date. Identify and share improvements suggestions to processes and procedures within the operations team / wider UK teams to enhance advisor and internal team processes. The person: Advanced knowledge of the travel industry is essential. 3 -5 years' experience (fully proficient) working with Travelport (back end) Travelport script knowledge essential - Smart Buttons preferably Thrives in a fast-paced environment and can easily adapt to the rapidly changing priorities of the business. Ability to move projects and share updates in a timely manner with the project owner. Ability to manage multiple projects/tasks simultaneously and prioritize own workload. Excellent oral and written communication skills are essential. Must have exceptional customer service skills. Flexibility to support the needs of the business. The package: A salary of circa 40,000 (depending on experience) Hybrid working (Lovely West End offices) - fully remote also considered for the right candidate Statutory Pension Scheme Annual Leave Entitlement: 25 days plus 8 public holidays Medicash Level 2 BUPA Dental Level 1 Discretionary Bonus of 5% Life Insurance 2 x Annual salary Health Assured EAP Interested? Please click APPLY or contact (url removed)

Leading Specialist Travel Company are seeking a Travel Consultant to join their dedicated Tour Operations team, to help curate life-defining travel experiences for their clientele. Working within a reservations team to create specialist group tours across the UK, Europe, and beyond, you will combined exceptional service with deep product knowledge and build long-term customer relationships. This Travel Consultant opportunity comes a highly competitive starting salary of 28k pa plus commission and is hybrid in Birmingham. This is a fantastic travel company with good benefits and career longevity. We are looking for a Sales Consultant, who will be working with customers that require a thoughtful, consultative, intelligent and highly personalised sales approach. This role is not transactional; success comes from building trust, listening carefully, and matching customers to the right holiday, not simply making a sale. JOB DESCRIPTION Manage inbound sales enquiries and repeat customers with a consultative, relationship-led approach Take time to understand customers' needs, recommending suitable tour options Build trust and confidence with customers Convert enquiries into high-quality bookings, with a strong focus on customer satisfaction and retention Maintain accurate CRM records to support excellent service delivery Work closely with Product and Operations teams to ensure holidays sold are appropriate and deliverable Contribute to improving conversion, customer experience and sales processes Take ownership of personal performance, learning and development THE PACKAGE: Starting salary is very competitive, up to 28 pa dependent on experience, plus commission with an OTE of 38k pa. This is a hybrid - Birmingham Head Office (Mondays, Wednesdays, and Fridays) with remote work Tuesdays and Thursdays. They are committed to fostering career growth and development. Over the past 5-10 years, several team members have successfully advanced from internship roles to positions in Management and the Senior Leadership Team. Benefits include: 25 days' holiday, plus your birthday off. The opportunity to travel on their trips Contributory Pension Industry leading training Regular prizes and awards for achievers and team players EXPERIENCE REQUIRED: This is not your 'average' travel sales role and for that reason, travel industry experience is desired but not essential. It is however, essential to come from a target-driven, but relationship-led sales role, and be able to demonstrate previous successful experience of selling over the phone. Previous employees do come from travel, but could come from over sales environment, providing the selling is not transactional, but personal and considered. Proven experience in a sales or customer-facing role, ideally involving complex or high-consideration purchases Strong listening skills and emotional intelligence A results-driven mindset, balanced with a genuine commitment to customer outcomes Strong written and verbal communication skills Comfort working with systems, data and performance metrics A collaborative, team-first attitude INTERESTED? Please follow the instructions to apply attaching your CV! For any further information please call (phone number removed) email (url removed) If this role is not quite right, but you have Travel Industry experience and are keen to find a new opportunity, please do send your CV, we may have something else that could be perfect for you! Know someone else who might be interested in Travel Industry opportunities? Please share our details!

Are you are experienced within the Travel Industry and tailor-making holiday packages? Do you have a good knowledge of USA / Canada? Looking for a full remote role? Look no further! We are working with a USA / Canada specialist operator, who are looking for Sales Consultants to join them on a remote basis. The role: To use your extensive knowledge of North America to build bespoke, complex itineraries to suit each individual client's needs and desires. To demonstrate passion and mastery on every call with regards to both the brand and the products we sell. To be able to build rapport and maintain relationships with direct customers and B2B partners. To demonstrate an understanding of selling principles and apply accordingly. To be driven to achieve targets and KPIs and overcome challenges and barriers with converting quotes to bookings. To fulfil admin and customer service duties, aligned to the sales role. Skills / Experience / Requirements: Strong sales and customer service skills Strong influencing skills with the ability to engage and persuade the client. Geographical knowledge of North America as well as the various suppliers and products Experience of travel and GDS booking systems is essential - preferably Galileo Pro-active and able to multitask and manage own workload effectively, sometimes having to cope with conflicting demands. Able to communicate confidently and enthusiastically (both verbally and in writing) Agile and open to change. The package: Fully remote working A basic salary, plus uncapped commission earnings ( 38,000 plus) Predominantly Monday - Friday (office working hours) Excellent pension scheme Private Health Insurance Staff travel programme Interested? Please click APPLY or contact (url removed)

Established luxury travel company, who set the standard for luxury adventurous holidays are expanding their team in Cheltenham (hybrid working available). We are seeking a Luxury Travel Consultant to specialise in Africa. With offices worldwide and a network of connections they offer adventures that can't be experienced with any other Tour Operator. There is a competitive salary up to 30k pa - 35k pa (negotiable DOE) uncapped earnings potential and great working hours (Mon - Fri office hours, very occasional Saturdays) and extensive benefits! Working with a team of passionate and knowledgeable people, you'll go the extra mile to create memorable holidays, from booking Michelin-starred restaurants in remote locations and private tour of private palaces and museums, creating an unforgettable experience. This is a travel company that makes a difference, supporting local communities around the world and recognised by a leading consumer magazine for looking after their clients during the pandemic. WHAT YOU'LL BE DOING: Taking calls and emails from clients in respect to Africa holidays and itineraries Building a rapport with your client and understanding their needs and requirements to create memorable journeys Creating itineraries and confirm travel arrangements, using your in-depth Latin American knowledge and insight along with the resources this luxury tour operator provides Offer exceptional service with attention to details, as the approach is very much about the special touches that make a holiday unique. Performance ins measured through ability to convert enquiries to bookings and through client satisfaction and repeat bookings Mon-Fri either 09:00-17:30 or 09:30-18:00 + Saturdays on a rota basis which receive pay for (approx. 8 Saturdays a year) WHY IT'S A GREAT PLACE TO WORK? It's the people who foster the supportive environment that will make you proud to work here. There will also be ongoing training and the opportunity to progress your career - not just in the UK, but as part of the global business. They'll take you on unforgettable travel educationals to show you the experience first-hand, and, as a company that never stands still, you'll play a key role in their ambitious plans for the future. THE PACKAGE Salary is very much dependent on experience/negotiable up to 35K pa as a starting salary, but there is uncapped earnings potential with realistic first year earnings of 40k. In addition to this they offer plenty of other benefits: Employee Assistance Programme, Bike to work scheme, Travel loans, Work-save pension plan, Life Assurance, Recruitment bonus, Regular social events, Progression opportunities, Sales Incentives Plan providing opportunity to earn commission on sales, Educational trips for Sales teams, 20 days annual leave increasing with each year service up to 25 days, Employee discounts. EXPERIENCE & QUALIFICATIONS: The successful candidate will be passionate about Africa with previous luxury travel consultant experience, target driven sales experience, and first-hand destination knowledge . You will be sales driven, keen to progress your Travel Industry career, a team player, enthusiastic and fun! INTERESTED? Please follow the instructions to apply attaching your CV. This vacancy is being managed by Claire Muge. I can be contacted on (phone number removed) or (url removed) Not right for this role, or this role not right for you, but keen to further your career in the Travel Industry! We have a variety of different opportunities so do submit your CV to us! Unfortunately if you are unsuccessful, due to our volume of applications, we are unable to reply to everyone individually.

Are you an experienced Travel Consultant looking to take the next step in your career within a successful independent agency? An established and growing independent travel business is seeking a confident and knowledgeable Retail Travel Consultant to join its high-performing team in Central Milton Keynes. This is an exciting opportunity for someone with a passion for travel, strong sales ability, and a desire to progress within a supportive and expanding organisation. Working with a wide network of global suppliers, you'll create tailor-made travel experiences for customers-from short-haul getaways to complex, multi-centre itineraries. This role offers variety, autonomy, and the chance to build long-lasting client relationships. Key Responsibilities Selling a wide range of worldwide travel products, including package and tailor-made holidays Building strong, repeat customer relationships through excellent service Creating bespoke itineraries to suit individual client needs Managing enquiries across phone, email, social media, and in person Working towards and exceeding agreed sales targets About You Minimum 1 year's experience in a travel agency (essential) Strong sales track record with a commercial mindset Passionate about travel and delivering exceptional customer experiences Confident communicator with excellent interpersonal skills Able to work independently and collaboratively within a team Highly organised with strong attention to detail and multitasking ability Familiar with tour operator systems Flexible to work retail hours, including weekends What's on Offer Competitive salary with an attractive bonus scheme Excellent staff travel discounts Pension scheme Ongoing training and career development opportunities Additional leave Company events and a supportive team environment Working Hours Monday to Saturday: 9:30am - 5:30pm Sunday: 11:00am - 5:00pm Are you Interested? If you're a motivated travel professional looking to grow your career within a thriving independent agency, we'd love to hear from you apply online or email (url removed) to be considered.

We are exclusively recruiting for a unique and inspirational travel company and they are seeking a very experienced Luxury Travel Consultant to join their team. This Bespoke Tour Operator believe in a highly personalised service using their team of Travel Advisors' knowledge & personalities, to understand every individuals' travel needs whether big or small, simple or complex. In March they will be opening up a lovely, modern branch located in Cirencester so that you can create and book luxury itineraries for your clientele and offering your personal travel experience face to face and/or appointment only. If you are a confident and highly experience in worldwide reservations, who wants to be a part of a fast-growing company then this role for you! Offering a competitive basic salary circa 26500 to 28500 plus commission, incentives! JOB RESPONSIBILITES: - To create and tailor make bespoke holidays for your own customers/clientele - To create new revenue streams and sales for the business through new lead generation; you'll be experienced at sourcing leads. - Devising and managing in-person / face-to-face promotional opportunities to increase exposure of the business, such as pop-up events and showcases. - Build and maintain relationships with customers. - Assisting with the day-to-day operation of the business, including liaising with customers about changes and making necessary amendments. - Effectively performing administrative duties and follow processes accurately. - Ability to work towards individual Travel Consultant targets and team sales targets. - An ability to generate leads and managing them effectively through to conversion. - Enthusiasm and positive attitude with a commitment to contribute to the growth of the business. EXPERIENCED REQUIRED: - Minimum 4 years' experience in a travel sales role (luxury tailormade would be preferred) - Be able to travel to the lovely Cirencester 5 days a week (fully office based) - Excellent travel product knowledge with a good working knowledge of tour operator systems. - Genuine interest and first-hand experience in long-haul destinations. PACKAGE: - Salary: 26,500 to 28,500 + generous commission scheme - Days of Work: FULL TIME 5 DAYS Monday to Sunday (weekend on a fair rota basis) - Incentives: Receive any rewards, vouchers, free nights & incentives offered from tour operators or suppliers. - The successful candidate will be given opportunities to attend FAM Trips, supplier training events and rewards events when availability arise. INTERESTED? Please follow the instructions to apply attaching your CV. This vacancy is being managed by Katy. I can be contacted on (phone number removed) or (url removed) Not right for this role, or this role not right for you, but keen to further your career in the Travel Industry? We have a variety of different opportunities so do submit your CV to us! Unfortunately if you are unsuccessful, due to our volume of applications, we are unable to reply to everyone individually.

Are you experienced in Travel Sales, or just returned from travelling and keen to start a career in the Travel Industry? Do you enjoy working towards targets, whilst maintaining a high level of customer service? Based in a commutable distance from London, but looking for a mix of office based & homeworking? WE HAVE THE ROLE FOR YOU We are working with a reputable Tour Operator (who are based in the West End) who are looking for an experience Sales Consultant to join their friendly team. As a Sales Consultant, you will be expected to service both our Direct Clients & Travel Agent Partners with a professional and friendly manner at all times whilst dealing with their new booking enquiries. Responsibilities: To handle inbound calls from both Direct clients & Travel agents in a professional manner (New Booking enquires). To maximize every sales opportunity, upsell and cross-sell whenever required or appropriate. To strive to achieve your monthly sales targets across all products and customer types. To deliver exceptional customer service to our discerning, loyal customers who book high value trips. To manage new enquiry and callback requests by responding within the expected time frame with excellent written communication skills. Demonstrate the ability to multi-task between calls and emails. Support with crisis events such as high & low water/flight changes/non-operational tours when and if required. Confident in using multiple Microsoft programs especially excel with day-to-day workload, tasks and data entry. Take day-to-day initiative and share knowledge with other team members. To handle the overflow of customer service calls from direct/trade partners in a professional manner. Skills & Qualifications Required: Strong focus on quality of service as well as quantity. High attention to detail to ensure bookings are error free. Strong GDS Knowledge. Proven experience in a sales role, preferably within the travel industry, with a track record of meeting or exceeding sales targets. Exceptional customer service skills. The ability to be flexible and deal with non-sales workstreams when required. Confident with Microsoft programmes. Ability to work in a pressured environment. Flexibility to work on a Rota Basis 37.5 hours per week between Monday - Sunday. Excellent written and oral communication competency. A willingness to take responsibility and to work as a part of a close team. Ability to adapt to the company culture and live the company values. The package: A salary of 26,000 + commission Hybrid working (2 days in the office, 3 days from home) Employee discounts on Travel Staff fam trips professional development and growth within the company. Interested? Please click APPLY below or contact (url removed)

Want a Cruise Sales role that doesn't have you working evenings and hardly any weekends? Want cruise sales with a better work life balance? And would you like to work with Travel Agents on bookings rather than dealing with the general public this is the Cruise Consultant role you've been waiting for! I am looking for Cruise Experts to join a well-established Cruise Team within an established, successful South Birmingham based travel company, who also offer fully remote working. Salary up to 28k pa, OTE 33k- 35k pa, Mon-Fri (Apply online only), 2 Sat's a month (day off in lieu) no Sundays! If you have experience of working for a Cruise Travel Agency, then it's time to apply! THE JOB: - Taking enquiries over the phone from Travel Agents - Ensuring calls are dealt with efficiently and professionally. - Offering excellent customer service. - Quoting holidays and converting into bookings. - Specialising in Cruise holidays - Promote and sell additional ancillary sales on all bookings and offering upgrades to increase company profit. - Working towards monthly performance targets. - Keeping your product and brand knowledge up to date whilst having in-depth knowledge of the company's brochures and destinations EXPERIENCE REQUIRED: To work remotely in this role, you must have at least 18 months of recent experience working as a Cruise Specialist, selling a broad range of cruises. Ideally you will have first-hand cruising experience and be able to package cruise and flights on a GDS. THE PACKAGE You will receive a competitive salary up to 28k pa with an OTE of us to 33k - 35k pa, travel concessions, educationals and those great working hours! Mon-Fri (Apply online only), 2 Sat's a month (day off in lieu) no Sundays! They offer office based/hybrid in Birmingham, Peterborough and London. For fully remote working you must be UK based with the right to work. INTERESTED: Please follow the instructions to apply attaching your CV. This vacancy is being managed by Claire Muge. I can be contacted on (phone number removed) or (url removed) Not right for this role, or this role not right for you, but keen to further your career in the Travel Industry! We have a variety of different opportunities so do submit your CV to us! You must have full rights to work in the UK. We have a high volume of applications, so unfortunately we are unable to reply to unsuccessful applicants.

Do you have a passion for selling a 'high end' product? Is luxury travel your forte? An exciting opportunity has arisen for an experienced and enthusiastic Reservations Advisor with a passion for travel to join the Team of an ambitious owner-run luxury tour operator based in Cheshire. This luxury Tour Operator works closely with travel agents to design bespoke holidays and itineraries to some of the world's preeminent destinations. JOB DESCRIPTION: A suitably experienced candidate is required to join this busy travel team, selling worldwide destinations, via telephone. All of the enquiries will be for Worldwide destinations, with many of the enquiries / bookings being for multi-centres and luxury, high-spend travellers. Candidates living in Greater Manchester areas, South Manchester and Cheshire are in good locations, for this role. Responsibilities include: - Booking flights, accommodation and tailor-made itineraries, to worldwide destinations - Using your travel industry experience and solid destination / product knowledge to assist you in advising your clients on their options - Delivering excellent levels of customer service, maintaining the strong reputation of this travel company. - Using GDS, daily - Administrative duties relating to after sales - Developing effective relationships with Agents and Suppliers - Gaining and maintaining first-hand knowledge of the product range EXPERIENCE REQUIRED: This is an excellent position working for a busy, luxury travel company, requiring a suitably experienced individual. You will ideally have experience in luxury reservations, be sales focussed with a positive outlook and the ability to work well within a team. A proficient telephone manner and excellent attention to detail is key for this role, as well as the ability to work well under pressure. THE PACKAGE: In return an extremely competitive salary plus bonus. This is an exciting opportunity to work for this luxury company which offers a promise for progression. INTERESTED? For this Luxury Worldwide Travel Consultant role, please click the link, call Gemma on (phone number removed) or send your CV to (url removed)

Travel Consultant required ( 3 Month Contract) My client is seeking a Travel Coordinator to work within their Reservations team, to work on a Three month contract. The role involves handling customer enquiries, selling and processing coach holiday bookings, taking payments and completing the associated administration. They are looking for someone who is friendly and confident on the telephone, IT-savvy and able to learn their reservations system quickly. Ideally, candidates would have Previous travel, tourism, reservations or telephone-sales experience , Strong customer-service and administrative skills, Confidence working across different IT systems Good attention to detail Experience working within an FCA-regulated environment or selling travel insurance Their customers are predominantly older travellers, so patience, warmth and a reassuring telephone manner are important. The position will be office-based in Aylesbury , starting from around 17th August Package 30,000 Onsite in Aylesbury Friendly working envirmoment Interested email (url removed) or apply here now

Leading School Travel Tour Operator is seeking an experienced Flights Sourcing Manager to join their growing Procurement team. Specialising in educational group travel across Europe and Worldwide, this well-established travel company is looking for someone with strong experience in group flight reservations, airline procurement or flight sourcing . You'll build relationships with airlines and consolidators, secure the best commercial deals and manage flight bookings for school groups. In return, you'll receive a competitive salary, annual bonus, flexible/hybrid working, excellent benefits and genuine career progression. JOB DESCRIPTION: Source, price and book group flights across multiple travel brands. Build strong relationships with airlines and flight consolidators to secure the best commercial value. Manage flight schedules, amendments, passenger changes and check-in requirements. Liaise with suppliers and internal teams to ensure smooth delivery of group travel programmes. Check supplier invoices and maintain accurate booking records. Monitor industry developments and identify commercial opportunities. Support wider procurement activities and team collaboration. EXPERIENCE REQUIRED: Experience in group flight reservations, flight sourcing or airline procurement within the travel industry. Strong knowledge of airline group bookings and flight consolidators. Commercially minded with excellent negotiation and relationship-building skills. Highly organised with exceptional attention to detail. Able to manage multiple priorities and work both independently and as part of a team. Educational or group travel experience would be an advantage. SALARY & BENEFITS: Competitive salary dependent on experience. Annual performance bonus. Flexible and hybrid working. Opportunities to travel. Private healthcare and company pension. 25 days holiday plus bank holidays, increasing with service. On-site parking with EV charging. Excellent career development within a growing travel business. INTERESTED? Please follow the instructions to apply, attaching your CV. This vacancy is being managed by Claire Muge. I can be contacted on (phone number removed) or (url removed) . Not quite right for you? We recruit across Tour Operations, Business Travel, Luxury Travel, Cruise and MICE, so we'd still love to hear from you. Please note applicants must have the right to work in the UK. Due to the volume of applications, only shortlisted candidates will be contacted.

Business Development Manager - Premium Travel Scotland Competitive salary + bonus Monthly car allowance Familiarisation trips and travel perks 25 days holiday + bank holidays Flexible working with 1 day from home Strong company culture and career development opportunities This is a field-based role where you'll work closely with travel agent partners, grow market share, deliver inspiring presentations, and bring premium travel experiences to life. If you're passionate about travel, commercially minded, and love being out on the road building strong partnerships, this could be your next big move. What You'll Be Doing as a Business Development Manager Growing sales and developing strategic relationships with retail travel partners Delivering engaging product training, workshops and presentations Identifying new business opportunities and growth markets Representing the brand at travel events, trade shows and conferences Driving awareness of premium and luxury travel products Monitoring market trends and competitor activity Working closely with internal teams to maximise performance and results What We're Looking For in our next Business Development Manager Previous experience in Business Development, Account Management or Sales Travel industry experience preferred (retail or wholesale) Confident presenter with strong communication skills Commercially driven with a passion for relationship building Highly organised, self-motivated and proactive Comfortable with regular travel and overnight stays What's On Offer Competitive salary + uncapped bonus Monthly car allowance Familiarisation trips and travel perks 25 days holiday + bank holidays Flexible working with 1 day from home Strong company culture and career development opportunities This is an exciting opportunity to join a respected global travel business and represent a premium product portfolio in a high-impact, relationship-focused role. Apply now to take your travel career to the next level. Or send your CV to (url removed) / call Nichola on (phone number removed)

Business Development Manager - Premium Travel Scotland Competitive salary + bonus Monthly car allowance Familiarisation trips and travel perks 25 days holiday + bank holidays Flexible working with 1 day from home Strong company culture and career development opportunities This is a field-based role where you'll work closely with travel agent partners, grow market share, deliver inspiring presentations, and bring premium travel experiences to life. If you're passionate about travel, commercially minded, and love being out on the road building strong partnerships, this could be your next big move. What You'll Be Doing as a Business Development Manager Growing sales and developing strategic relationships with retail travel partners Delivering engaging product training, workshops and presentations Identifying new business opportunities and growth markets Representing the brand at travel events, trade shows and conferences Driving awareness of premium and luxury travel products Monitoring market trends and competitor activity Working closely with internal teams to maximise performance and results What We're Looking For in our next Business Development Manager Previous experience in Business Development, Account Management or Sales Travel industry experience preferred (retail or wholesale) Confident presenter with strong communication skills Commercially driven with a passion for relationship building Highly organised, self-motivated and proactive Comfortable with regular travel and overnight stays What's On Offer Competitive salary + uncapped bonus Monthly car allowance Familiarisation trips and travel perks 25 days holiday + bank holidays Flexible working with 1 day from home Strong company culture and career development opportunities This is an exciting opportunity to join a respected global travel business and represent a premium product portfolio in a high-impact, relationship-focused role. Apply now to take your travel career to the next level. Or send your CV to (url removed) / call Nichola on (phone number removed)

Business & First Class Travel Consultant Needed A favourite client of mine is seeking an experienced and customer service focused Business and First Class Travel Consultant to join their team in Central London . The successful candidate will specialize in booking premium air travel for high-net-worth individuals (HNWIs), corporate executives, and VIP clients. You will provide a bespoke service, while using your in-depth knowledge of airline products, fare construction, and worldwide destination knowledge to deliver a seamless booking service to your them. Key Responsibilities: Premium Air Travel Booking: Arrange and manage complex international and domestic itineraries in Business and First Class cabins, including round-the-world and multi-stop journeys. Client Relationship Management: Deliver a high-touch, consultative service to VIP clients, understanding their preferences, and special requests. Fare Construction & Ticketing: Maximize value for clients through smart fare sourcing, consolidator fares Required Skills & Experience: Experience: Minimum 3-5 years' experience in a similar role within a travel agency, TMC, or luxury concierge service. GDS Proficiency: Expert in at least one major GDS (Galileo preferred but open to cross training) Industry Knowledge: Strong understanding of premium airline products, frequent flyer programs, fare rules, and international routing principles. Package: Competitive salary + performance bonuses Office based role in Central London Work with a high-caliber client base Access to exclusive airline and industry benefits Opportunity to grow within a premium travel service brand Interested apply here now or email (url removed)

Luxury Tour Operator who create beautiful tailor-made holidays for both group and individuals are recruiting a Travel Reservations Executive. This specialist travel company pride themselves on their focus on authentic travel experience and sustainability. The Reservations Consultant will be responsible for booking the components of luxury customised worldwide tours and customer service travellers from post-sale through to final tour delivery. If you have experience working as a Travel Consultant in a Travel Agency or a Tour Operator and enjoy creating bespoke itineraries and offering great service, this is a fantastic opportunity, with no weekends (Monday to Friday, very rare in leisure travel!). Salary is very competitive/negotiable up to 32k pa dependent on experience. If you have travel experience and are local to Worcester, this is a very rare opportunity! JOB DESCRIPTION Creation of high quality, bespoke itineraries after the initial sale through to the delivery and fulfilment of these enriching travel experiences Having a total commitment to customer service to ensure that our clients return having had an authentic and enriching travel experience. Booking hotels, villas, rental cars, trains, private jets, yachts, transfers, excursions, activities, and DMC ground services to create unique and imaginative itineraries. Develop strong relationships with key contacts. Keep up to date with product and industry information. You need to develop an intimate knowledge of the products and services the company offers. EXPERIENCE REQUIRED: Minimum of two years' experience within the travel Industry, preferably within the luxury market. Experience of using a varied supplier base, including hotels, tour guides and drivers, DMCs, and experience providers would be helpful. Superb attention to detail is vital. Well-travelled with a good international understanding of different destinations Excellent written and verbal communication skills Strong team work ethic Excellent keyboard skills Ability to work on own initiative Desirable criteria: Second European language skills THE PACKAGE: With a great salary, great hours and fantastic produce and a growing company this is an excellent opportunity for Travel Industry professionals in the Worcestershire area. Starting salary up to 32k pa dependent on experience, Mon-Fri office hours, free parking and employee discounts. Whilst this is an office-based role, there is flexibility to work from home partially at certain times of year. INTERESTED? Please follow the instructions to apply attaching your CV. This vacancy is being managed by Claire Muge. I can be contacted on (phone number removed) or (url removed) Not right for this role, or this role not right for you, but keen to further your career in the Travel Industry! We have a variety of different opportunities so do submit your CV to us!

Our client, a Luxury Tailor-Made Tour Operator are expanding their team and are looking for Destination Specialists for USA/Canada and Australasia/New Zealand. Specialising in long-haul, they create bespoke itineraries from super luxury beach holidays to multi-centre adventure holidays, travelling independent or as part of a group. Whatever their High-Net-Worth Clients are seeking, they can create it! If you have solid experience in luxury, long-haul sales as a Travel Consultant, and excellent knowledge of these destinations, this is a great new opportunity on the travel job market. JOB DESCRIPTION: Destination Specialist Travel Consultant Liaising via phone and email, to put together a variety of wonderful travel itineraries, for luxury budgets Aim to make dream holidays a reality by ensuring you understand all the clients' needs, to create the most appropriate itinerary Types of holidays vary with the needs of the clients: beach, adventurer, history, culture, exploring the natural world, city destinations, multi-centres, independent or group travel Source ground arrangements with overseas suppliers. Using your travel industry experience and solid destination / product knowledge to assist you in advising your clients on their options. Offering excellent customer service throughout the process, to ensure an amazing holiday experience including follows ups post travel Working towards sales targets to achieve commission that is uncapped. Mon-Fri (Saturdays on a fair rota basis with a day off in lieu) EXPERIENCE REQUIRED: Destination Specialist Travel Consultant This is an excellent position working for an established and growing, specialist Tour Operator as a Destination Specialist Travel Consultant. To be fully home-based you will have previous experience of working for a luxury Tour Operator, have sold long-haul and tailor-made itineraries to USA/Canada AND/OR Australasia/New Zealand. If you're close to the office, they would love to see you on a hybrid basis! THE PACKAGE: Starting salary is dependent on experience + uncapped commission. This company focuses on their team, the culture, the progression, and prides itself on a positive and supportive environment. They are keen on internal progression if an individual seeks it and they offer social and travel opportunities, as well as discounted travel for you and your family. INTERESTED? Please follow the instructions to apply attaching your CV. This vacancy is being managed by Nichola on (phone number removed) (url removed). This job not right for you? We have many other roles within travel so if you have experience in the UK travel industry, drop Nichola your CV or give her a call!

Cruise Consultant - London / Hybrid would consider remote for an exceptional candidate You will serve as the cornerstone of our client experience, combining deep product expertise with a high-touch, personalised approach to travel planning. About the role This is not a transactional sales role it's a consultative, relationship-driven position where your ability to understand client preferences, anticipate needs, and curate exceptional cruise holidays will define your success. You will be responsible for guiding clients through every stage of their cruise booking journey, from initial enquiry to post-departure follow-up. Your role will also involve proactively identifying opportunities to enhance the client experience, with personalised premium perks, tailored recommendations and/or thoughtful touches that build loyalty and trust. Every client is paired with a dual team consisting of a dedicated Cruise Consultant and a Cruise Coordinator, and you'll need to oversee that all logistical elements - such as documentation, transfers, and special requests are handled seamlessly from the client's perspective and with precision and care. Success in this role is measured not only by sales performance but by the quality of relationships you build and the repeat business you generate. This specialist company places a strong emphasis on client retention, and your ability to foster long-term connections and make personalised recommendations to your clients, striking the right balance between relationship and sales. Our CRM system enhanced with AI functionality will assist you with managing your portfolio of clients. You'll also take part in exclusive client events organised by the Membership Manager which are designed to deepen relationships, enhance loyalty, and strengthen your personal connection with each client. This position requires a balance of commercial acumen and emotional intelligence. You'll need to be confident in navigating a wide range of cruise products - from luxury ocean liners to expedition vessels and specialist cruises and skilled at matching these to the unique desires of each client. You'll also be expected to maintain a strong understanding of industry trends, supplier updates, and emerging destinations to ensure your advice remains current and compelling. About you At least 2 years of hands-on experience in cruise or travel sales, with a consistent record of converting enquiries into bookings and achieving or surpassing sales targets. In-depth knowledge of cruise products, including familiarity with a wide range of cruise lines, ship styles, itineraries, and onboard offerings - particularly within the luxury, expedition, and niche sectors. A client-first mindset, with a demonstrated ability to listen actively, understand nuanced travel preferences, and translate them into tailored cruise recommendations. Exceptional verbal and written communication skills with the confidence to engage clients across phone, email, and digital channels in a professional yet personable manner. Proficiency in using CRM systems and online booking platforms to manage client records, track interactions, and ensure seamless follow-up. Strong organisational skills and attention to detail, capable of managing multiple bookings, timelines, and client profiles without compromising service quality. Commercially aware, with a solid grasp of pricing structures, supplier promotions, and upselling techniques that enhance both client value and business performance. Self-motivated and results-driven, with the ability to work independently while contributing to a collaborative team environment. Full-Time. Hybrid working model with set office days - South West London would look at remote for exceptional experience Competitve salary and commission structure Generous annual leave allowance Significant company discount for personal cruise bookings Fam Trips available Please email (url removed) or apply here

Station Manager needed ASAP My client a busy growing airline are seeking a Station Manager to oversee and control all Ground Handling operations in accordance with agreed Handling contracts, Service Level Agreements (SLAs), and stringent safety requirements. You'll also be responsible for ensuring compliance with occupational health and safety standards sites under your supervision, in line with current procedures and the Health and Safety at Work program. Key Responsibilities : Supervise the services provided to the airlines clients at all stages of the passenger journey, ensuring compliance & quality standards. Maintain continuous control over the handling processes performed by the assistance organization at the station, ensuring adherence to quality, security, and safety standards. Oversee and control the performance of third-party assistance organizations. Coordinate passenger support in case of irregularities (transport, accommodation). Represent the airline to local authorities and various stakeholders at the station. Liaise with the Operations Control Center and other operational entities (Hotline, HUB, etc.). Report on station activity and escalate passenger complaints to relevant entities for resolution. Monitor the collection process for ancillary revenues (excess baggage, upgrades) at the station. Drive team performance: Coach and motivate team members to optimize operations, achieve service excellence, and maximize customer satisfaction. Desired Profile : Location: Candidates must be residents of the United Kingdom and legally authorized to work in the country. Experience: You must have a minimum of 5 years of experience within an airline or with a handler in a role such as Duty Officer, Supervisor, or Station Coordinator. You are agile, dynamic in the field with a very large capacity for learning. Key Skills : Strong leadership and excellent team management skills. Strong operational expertise in airport processes and regulatory compliance, including safety and security requirements Strong customer service acumen and the ability to manage complex situations. Proactivity and analytical thinking for decision-making under pressure. Disciplined Organization for Enhanced Operational Efficiency Technical Knowledge: Proficient in Load Control processes, aviation regulations, handling operations, and dangerous goods regulations. Personal Qualities: Agile, dynamic, and a hands-on individual with natural leadership abilities. Languages: Fluency in written and spoken English is mandatory for this position. Salary Up to 55,000 DOE Interested apply here or email (url removed)

CALLING ALL TRAVEL AGENCY SALES MANAGERS/BDM'S Leading luxury Travel Company are looking for an experienced Agency Sales Manager/Business Development Manager who is passionate about all things travel. My client is a highly reputable, luxury tour operator and they are currently looking to recruit an experienced Business Development Manager to help develop and grow their presence within the travel agency community of the South Territory. This is an excellent opportunity to work for a well-established, luxury tour operator. As Business Development Manager you will be responsible for growing the company's market share, looking after dedicated accounts, creating new/nurturing existing business relationships, promoting a positive image to all UK Travel Agents, and representing the brand and industry events. JOB DESCRIPTION: This role would suit someone who is sales driven, thrives on seeking out new business opportunities and is looking for the next step in an already successful career in this area. We are looking for someone with an overall passion for travel and acts as a positive brand ambassador. AREA COVERING - SOUTH UK Main Duties and Responsibilities Represent the company on the road, nurturing travel agent relationships Review & analyse sales figures to identify trends and changes in performance levels in order to take necessary action Feed market intelligence back into the business Develop & maintain in-depth understanding of industry and key trends Plan and host training events, road shows and overseas educational/familiarisation trips for key groups of travel industry partners Work with our Travel Experts team to improve agent communication, service & resolve booking issues Engage in close working relationships with key suppliers, to further encourage supplier investment with partners Negotiate favourable commercial terms with national accounts EXPERIENCE REQUIRED: Minimum of two years' experience in a field-based role within the travel industry (ideally with a tour operator) Be able to demonstrate a proven successful record in travel account management, giving examples of how new business partners have been brought on board Possess extensive existing relationships with travel agents in South territory Experienced and confident in dealing with national accounts in your territory and negotiating commercial terms Possess a 'can-do' attitude and represent the brand to the highest level in the UK and abroad Be well-organised with the ability to forward plan on sales calls, meetings, joint marketing activity, events, and training Must be flexible and prepared to travel extensively throughout the South territory as defined above in line with current and potential business) working extra hours including some weekends and evenings when required Be confident utilising social media channels to promote yourself and the company Have the ability to quickly build and foster good internal relationships to gain greater support around you when out of the office Display strong communication and presentation skills at all levels (from home workers to travel agent teams and business owners and Directors) Show confidence and ease when dealing with senior figures within the company and the wider industry THE PACKAGE: This offers a fantastic base salary plus car allowance, bonus and incentives We are a friendly bunch, we listen to our staff, treat everyone fairly, celebrate long service and loyalty, are flexible, fun, and sociable to create the best environment we can for our employees to flourish. We offer: Discounts on Travel and Holidays 25 Days Holiday plus UK Bank Holidays Company Car Work laptop and Phone Standard Life Pension - 3% Employer Contribution, 5% Employee Social Events: Summer Party, Christmas Party, Quiz nights and other socials. Fresh Fruit in the offices INTERESTED? Follow the instructions to apply, attaching your CV. This vacancy is being managed by (url removed) / (phone number removed)

Establish Tour Operator Group with different specialist brands is now seeking an experienced Operations Consultant to join their team working partly in their Birmingham city centre office and partly from home. You will play a key role in contributing to the smooth-running of the Operations department with specific responsibility for assigned tours; providing an exemplary pre and post-sale service to our customers and maintaining professional working relationships with our supplier partners. This is primarily a Mon-Fri office hours role, but some flexibility is needed to cover outside normal office hours. Salary is circa 25k pa dependent on experience JOB SUMMARY: A key role in contributing to the smooth-running of the Operations department with specific responsibility for assigned tours; providing an exemplary pre and post-sale service to our customers and maintaining professional working relationships with our supplier partners. Within the assigned product portfolio, responsibilities include; Control room allocations and release dates Manage additional services and special requests relating to bookings Timely completion of client flight requests Provide high quality and timely communication, manifests and other documentation to all agents and suppliers Assist in writing accurate and articulate customer itineraries Arrange ticketing and boarding passes for all customers Dispatch all travel documentation to customers on time. Execute all communication in a clear and timely manner ensuring all administrative protocols are observed Close liaison with suppliers on quality control issues Conduct audit of loaded allotments and contracts data to assure accuracy in system Liaise with and assist the Finance department with supplier invoicing when required Answer incoming customer phone calls and take appropriate action for each call Input data into the reservation system platform to keep each existing customer record updated and to enter new records when appropriate Adopt company policies to resolve customer service issues, post and pre-sale Respond to customers enquiries whether by telephone or email EXPERIENCE REQUIRED: If you have previous experience working for a Travel Company within an operational role, Customer Service, Aftersales or Operations role we would love to hear from you! THE PACKAGE: Salary is dependent on experience but in the region of 27k pa starting salary dependent on experience. This role offers a mix of office and home-working and the offices are based in Birmingham city centre. If you have recently left the Travel Industry, this is the time to return, as this is a well-funded, stable company, keen to grow again and with plenty of onward bookings and enquires! INTERESTED? Please follow the instructions to apply attaching your CV! For any further information please call (phone number removed) email (url removed) If this role is not quite right, but you have Travel Industry experience and are keen to find a new opportunity, please do send your CV, we may have something else that could be perfect for you! Know someone else who might be interested in Travel Industry opportunities? Please share our details!