Job Title: UK/USA Strategic Sales Director Location: Cambridge / Hybrid Salary: Competitive Job type: Permanent, Full-time About the Organisation: MISTRAS Group is a leading global provider of asset protection solutions, helping organisations maximise the safety, reliability and performance of their critical assets. Through a combination of inspection, engineering, testing, monitoring and data-driven solutions, MISTRAS supports customers across industries including energy, oil and gas, power generation, infrastructure, aerospace and manufacturing. With a strong focus on innovation, safety and operational excellence, MISTRAS helps clients reduce risk, ensure compliance and extend the life of their assets. About the Role: Working closely with the Vice President/Managing Director UK, the UK/USA Strategic Sales Director will develop and implement the UK and US sales strategy, including clear goals, financial targets and resource plans. The role is responsible for ensuring the sales team is focused, appropriately resourced and aligned to deliver the agreed sales performance. The role will establish and manage a structured sales process and supporting systems to drive consistency, efficiency and effective management information. Through proactive leadership of the sales team and direct ownership of key new business opportunities, the postholder will be accountable for delivering, and where possible exceeding, agreed sales targets. Key Responsibilities: Sales Leadership & Strategy Formulate and propose to the Vice President for discussion and approval a UK and US sales strategy, operating plans, sales targets and budgets to achieve the objectives and ambitions of the organisation directed towards the growth and profitable operation of the organisation. Successfully communicate the sales strategy to the wider management team and employees in both UK and US. Be accountable for the overall company sales performance and in consultation with the VP/MD take remedial action on the sales activities, objectives or strategy where necessary. Creation and implementation of the company's sales process in the UK and US which includes the use of systems to monitor and report sales performance against plans and budgets. Ensure that the business complies with all applicable legal and regulatory requirements and, wherever possible, best practice. Prepare information for, present and implement actions identified at operational senior management meetings. Business Development & External Representation Proactively network and build relationships with external groups within key growth markets. Represent the organisation at key trade shows, meet the buyer events and conferences. Represent the organisation to clients, professional bodies, suppliers and general public in line with the company's ethos, culture and values. Leadership & People Management Manage and lead direct reports in the UK and US including where appropriate: resource planning and recruitment. ensure that their performance effectively delivers the relevant company's services to its clients profitably. agree targets and objectives and regularly monitor their performance against these. regular communication through informal and formal channels such as team and one to one meetings. lead and promote business improvement, change and strategic projects. coach, mentor and train. Champion a culture of safety, quality, integrity, collaboration, innovation and customer focus. About you: Skills, Experience and Knowledge: Significant senior sales leadership experience within a technical, engineering, industrial services, asset integrity, inspection, testing, maintenance, energy, infrastructure or related B2B environment. Proven track record of developing and delivering sales strategies that drive profitable growth across complex services and solution-led sales. Experience of selling high-value, technical, mission-critical or safety critical services to customers in sectors such as energy, utilities, oil and gas, manufacturing, infrastructure, aerospace, transport or public sector environments. Demonstrable success in leading, coaching and developing sales teams across multiple geographies, including setting targets, managing performance and building a high-performance sales culture. Strong commercial experience, including pricing, margin management, contract negotiation, forecasting, pipeline management and budget accountability. Experience of developing and managing key accounts, major bids, tenders and long-term customer relationships at senior decision-maker level. Experience of implementing or improving structured sales processes, CRM usage, sales reporting, pipeline discipline and performance management systems. Ability to translate technical service offerings into clear customer value propositions linked to risk reduction, compliance, asset life extension, operational efficiency and cost control. Passion for providing service excellence, drive to achieve results and a mindset that puts the 'customer' at the centre of everything they do IT skills - Microsoft Office Outlook, Word, Excel. Hubspot or compatible CRM. Why Join Us? This is an exciting opportunity to shape and deliver the sales strategy of a growing organisation operating across the UK and US. You will have significant influence on commercial performance, lead a talented sales team, and play a key role in driving sustainable growth while building strong relationships across a range of technical and industrial sectors. How to Apply? Please click the APPLY button to submit your CV and Covering Letter for this role. Candidates with experience as a Sales Director, Business Development Director, Commercial Director, Head of Sales, Strategic Sales Manager, National Sales Director, International Sales Director, Commercial Manager, Key Account Director, Business Development Manager or Sales Leader may also be considered for this role.
Jul 04, 2026
Full time
Job Title: UK/USA Strategic Sales Director Location: Cambridge / Hybrid Salary: Competitive Job type: Permanent, Full-time About the Organisation: MISTRAS Group is a leading global provider of asset protection solutions, helping organisations maximise the safety, reliability and performance of their critical assets. Through a combination of inspection, engineering, testing, monitoring and data-driven solutions, MISTRAS supports customers across industries including energy, oil and gas, power generation, infrastructure, aerospace and manufacturing. With a strong focus on innovation, safety and operational excellence, MISTRAS helps clients reduce risk, ensure compliance and extend the life of their assets. About the Role: Working closely with the Vice President/Managing Director UK, the UK/USA Strategic Sales Director will develop and implement the UK and US sales strategy, including clear goals, financial targets and resource plans. The role is responsible for ensuring the sales team is focused, appropriately resourced and aligned to deliver the agreed sales performance. The role will establish and manage a structured sales process and supporting systems to drive consistency, efficiency and effective management information. Through proactive leadership of the sales team and direct ownership of key new business opportunities, the postholder will be accountable for delivering, and where possible exceeding, agreed sales targets. Key Responsibilities: Sales Leadership & Strategy Formulate and propose to the Vice President for discussion and approval a UK and US sales strategy, operating plans, sales targets and budgets to achieve the objectives and ambitions of the organisation directed towards the growth and profitable operation of the organisation. Successfully communicate the sales strategy to the wider management team and employees in both UK and US. Be accountable for the overall company sales performance and in consultation with the VP/MD take remedial action on the sales activities, objectives or strategy where necessary. Creation and implementation of the company's sales process in the UK and US which includes the use of systems to monitor and report sales performance against plans and budgets. Ensure that the business complies with all applicable legal and regulatory requirements and, wherever possible, best practice. Prepare information for, present and implement actions identified at operational senior management meetings. Business Development & External Representation Proactively network and build relationships with external groups within key growth markets. Represent the organisation at key trade shows, meet the buyer events and conferences. Represent the organisation to clients, professional bodies, suppliers and general public in line with the company's ethos, culture and values. Leadership & People Management Manage and lead direct reports in the UK and US including where appropriate: resource planning and recruitment. ensure that their performance effectively delivers the relevant company's services to its clients profitably. agree targets and objectives and regularly monitor their performance against these. regular communication through informal and formal channels such as team and one to one meetings. lead and promote business improvement, change and strategic projects. coach, mentor and train. Champion a culture of safety, quality, integrity, collaboration, innovation and customer focus. About you: Skills, Experience and Knowledge: Significant senior sales leadership experience within a technical, engineering, industrial services, asset integrity, inspection, testing, maintenance, energy, infrastructure or related B2B environment. Proven track record of developing and delivering sales strategies that drive profitable growth across complex services and solution-led sales. Experience of selling high-value, technical, mission-critical or safety critical services to customers in sectors such as energy, utilities, oil and gas, manufacturing, infrastructure, aerospace, transport or public sector environments. Demonstrable success in leading, coaching and developing sales teams across multiple geographies, including setting targets, managing performance and building a high-performance sales culture. Strong commercial experience, including pricing, margin management, contract negotiation, forecasting, pipeline management and budget accountability. Experience of developing and managing key accounts, major bids, tenders and long-term customer relationships at senior decision-maker level. Experience of implementing or improving structured sales processes, CRM usage, sales reporting, pipeline discipline and performance management systems. Ability to translate technical service offerings into clear customer value propositions linked to risk reduction, compliance, asset life extension, operational efficiency and cost control. Passion for providing service excellence, drive to achieve results and a mindset that puts the 'customer' at the centre of everything they do IT skills - Microsoft Office Outlook, Word, Excel. Hubspot or compatible CRM. Why Join Us? This is an exciting opportunity to shape and deliver the sales strategy of a growing organisation operating across the UK and US. You will have significant influence on commercial performance, lead a talented sales team, and play a key role in driving sustainable growth while building strong relationships across a range of technical and industrial sectors. How to Apply? Please click the APPLY button to submit your CV and Covering Letter for this role. Candidates with experience as a Sales Director, Business Development Director, Commercial Director, Head of Sales, Strategic Sales Manager, National Sales Director, International Sales Director, Commercial Manager, Key Account Director, Business Development Manager or Sales Leader may also be considered for this role.
Job Title: HR and Office Manager Location: Cambridge Salary: Competitive Job type: Permanent, Full-time About the Organisation: MISTRAS Group is a leading global provider of asset protection solutions, helping organisations maximise the safety, reliability and performance of their critical assets. Through a combination of inspection, engineering, testing, monitoring and data-driven solutions, MISTRAS supports customers across industries including energy, oil and gas, power generation, infrastructure, aerospace and manufacturing. With a strong focus on innovation, safety and operational excellence, MISTRAS helps clients reduce risk, ensure compliance and extend the life of their assets. About the Role: Reporting to the Finance Director UK, the HR and Office Manager is responsible for managing the full employee lifecycle, maintaining HR policies, processes and records, and payroll administration, supporting the Directors and others with travel arrangements and ensuring the smooth day-to-day running of the office, including facilities, health and safety, and supplier management. The postholder will help create a well-organised, safe and positive workplace that enables employees and the business to perform effectively. Key Responsibilities: HR Administration End-to-end management of the recruitment and selection process and onboarding all new employees Maintenance of employee files including drafting and distributing correspondence to change individuals' terms and conditions. Manage all leavers including acknowledging resignations, calculating final pay and conducting exit interviews. Uploading timesheets, raising POs and collation of monthly changes to payroll and benefit administration. Answer employees' queries on HR-related processes and procedures. Ensure employee processes such as performance management, mandatory training and the like are administered and completed. Ensure the company's people-related policies and procedures are kept updated and provide support for disciplinary, grievance and restructure procedures. Business Support & Coordination Co-ordination and booking of employee business travel following company policy and guidance. Co-ordination and organisation of appointments and meetings for the senior team including collation and distribution of meeting documentation. Office & Facilities Management Managing visitors and the meeting rooms including their booking, preparation of rooms, meet and greet and refreshments. Administrative duties including managing post and filing, monitoring stationery, refreshments, and IT consumable levels and prepare orders as necessary, keeping the kitchen and communal office areas tidy. Manage external suppliers of office consumables such as stationery; cleaning; catering etc. and ensure that service is provided cost effectively. Maintain budgets and report on spending for office consumables. About you: Skills, Experience and Knowledge: Essential Previous experience as an Office Manager including HR responsibilities is essential Socially confident with a positive and 'can do' attitude Passion for providing service excellence, drive to achieve results and a mindset that puts the 'customer' at the centre of everything they do Excellent written and verbal communication skills Organisation skills including the ability to prioritise work and manage their own time proactively and positively Ability to cope with pressure and maintain a calm manner at all times Understand and demonstrate a commitment to confidentiality Numerical, with attention to detail and problem-solving skills Previous experience of working with an HRIS is essential and familiarity with PeopleHR would be desirable. IT skills - Microsoft Office Outlook, Word, Excel are essential Desirable CIPD Level 3 or 5 Diploma or equivalent would be an advantage but not necessary Familiarity with PeopleHR would be desirable. Previous experience of using an ERP (business management software) would also be desirable. Why Join Us? This is an excellent opportunity to take ownership of a broad HR and office management role where you can make a real impact on employee experience, operational efficiency and workplace culture. You will work closely with senior stakeholders and play a key role in supporting both the people and operational functions of the organisation. How to Apply? Please click the APPLY button to submit your CV and Covering Letter for this role. Candidates with experience as an HR Manager, HR Officer, HR Coordinator, Office Manager, Office and HR Manager, People Operations Manager, People Coordinator, HR Administrator, HR Generalist, Employee Relations Coordinator, or Operations Manager may also be considered for this role.
Jul 04, 2026
Full time
Job Title: HR and Office Manager Location: Cambridge Salary: Competitive Job type: Permanent, Full-time About the Organisation: MISTRAS Group is a leading global provider of asset protection solutions, helping organisations maximise the safety, reliability and performance of their critical assets. Through a combination of inspection, engineering, testing, monitoring and data-driven solutions, MISTRAS supports customers across industries including energy, oil and gas, power generation, infrastructure, aerospace and manufacturing. With a strong focus on innovation, safety and operational excellence, MISTRAS helps clients reduce risk, ensure compliance and extend the life of their assets. About the Role: Reporting to the Finance Director UK, the HR and Office Manager is responsible for managing the full employee lifecycle, maintaining HR policies, processes and records, and payroll administration, supporting the Directors and others with travel arrangements and ensuring the smooth day-to-day running of the office, including facilities, health and safety, and supplier management. The postholder will help create a well-organised, safe and positive workplace that enables employees and the business to perform effectively. Key Responsibilities: HR Administration End-to-end management of the recruitment and selection process and onboarding all new employees Maintenance of employee files including drafting and distributing correspondence to change individuals' terms and conditions. Manage all leavers including acknowledging resignations, calculating final pay and conducting exit interviews. Uploading timesheets, raising POs and collation of monthly changes to payroll and benefit administration. Answer employees' queries on HR-related processes and procedures. Ensure employee processes such as performance management, mandatory training and the like are administered and completed. Ensure the company's people-related policies and procedures are kept updated and provide support for disciplinary, grievance and restructure procedures. Business Support & Coordination Co-ordination and booking of employee business travel following company policy and guidance. Co-ordination and organisation of appointments and meetings for the senior team including collation and distribution of meeting documentation. Office & Facilities Management Managing visitors and the meeting rooms including their booking, preparation of rooms, meet and greet and refreshments. Administrative duties including managing post and filing, monitoring stationery, refreshments, and IT consumable levels and prepare orders as necessary, keeping the kitchen and communal office areas tidy. Manage external suppliers of office consumables such as stationery; cleaning; catering etc. and ensure that service is provided cost effectively. Maintain budgets and report on spending for office consumables. About you: Skills, Experience and Knowledge: Essential Previous experience as an Office Manager including HR responsibilities is essential Socially confident with a positive and 'can do' attitude Passion for providing service excellence, drive to achieve results and a mindset that puts the 'customer' at the centre of everything they do Excellent written and verbal communication skills Organisation skills including the ability to prioritise work and manage their own time proactively and positively Ability to cope with pressure and maintain a calm manner at all times Understand and demonstrate a commitment to confidentiality Numerical, with attention to detail and problem-solving skills Previous experience of working with an HRIS is essential and familiarity with PeopleHR would be desirable. IT skills - Microsoft Office Outlook, Word, Excel are essential Desirable CIPD Level 3 or 5 Diploma or equivalent would be an advantage but not necessary Familiarity with PeopleHR would be desirable. Previous experience of using an ERP (business management software) would also be desirable. Why Join Us? This is an excellent opportunity to take ownership of a broad HR and office management role where you can make a real impact on employee experience, operational efficiency and workplace culture. You will work closely with senior stakeholders and play a key role in supporting both the people and operational functions of the organisation. How to Apply? Please click the APPLY button to submit your CV and Covering Letter for this role. Candidates with experience as an HR Manager, HR Officer, HR Coordinator, Office Manager, Office and HR Manager, People Operations Manager, People Coordinator, HR Administrator, HR Generalist, Employee Relations Coordinator, or Operations Manager may also be considered for this role.
Job Title: Operations Director Location: Cambridge Salary: Competitive Job type: Permanent, Full-time About the Organisation: MISTRAS Group is a leading global provider of asset protection solutions, helping organisations maximise the safety, reliability and performance of their critical assets click apply for full job details
Jul 04, 2026
Full time
Job Title: Operations Director Location: Cambridge Salary: Competitive Job type: Permanent, Full-time About the Organisation: MISTRAS Group is a leading global provider of asset protection solutions, helping organisations maximise the safety, reliability and performance of their critical assets click apply for full job details
Job Title: UK/USA Strategic Sales Director Location: Cambridge / Hybrid Salary: Competitive Job type: Permanent, Full-time About the Organisation: MISTRAS Group is a leading global provider of asset protection solutions, helping organisations maximise the safety, reliability and performance of their critical assets click apply for full job details
Jul 04, 2026
Full time
Job Title: UK/USA Strategic Sales Director Location: Cambridge / Hybrid Salary: Competitive Job type: Permanent, Full-time About the Organisation: MISTRAS Group is a leading global provider of asset protection solutions, helping organisations maximise the safety, reliability and performance of their critical assets click apply for full job details
Job Title: Operations Director Location: Cambridge Salary: Competitive Job type: Permanent, Full-time About the Organisation: MISTRAS Group is a leading global provider of asset protection solutions, helping organisations maximise the safety, reliability and performance of their critical assets. Through a combination of inspection, engineering, testing, monitoring and data-driven solutions, MISTRAS supports customers across industries including energy, oil and gas, power generation, infrastructure, aerospace and manufacturing. With a strong focus on innovation, safety and operational excellence, MISTRAS helps clients reduce risk, ensure compliance and extend the life of their assets. About the Role: Reporting to the Vice President UK, the Operations Director is accountable for the safe, compliant, efficient and commercially effective delivery of UK operational services. This position will focus on operational leadership, service delivery, resource planning, project execution, performance improvement and client delivery, while working closely with the Technical Director to ensure technical standards, engineering integrity and specialist capability are embedded into operational practice. Key Responsibilities: Operational Leadership & Strategy Contribute to the organisation's UK business strategy, annual operating plan, budget and growth priorities. Translate strategic objectives into operational plans, performance measures and delivery priorities and successfully communicate these to the wider management team and employees in the UK. Creation and implementation of the company's operational processes in the UK and ensure operational teams follow approved processes, procedures, competence requirements and safe systems of work. Create, promote and report on operational KPI's including general performance, incidents, near misses, non-conformances and improvement actions. Ensure operations are delivered in accordance with applicable UK legislation, client requirements, project deliverables, budgets, industry standards and internal policies. Maintain effective operational risk management, including risk registers, project reviews, incident escalation and corrective actions and support external and internal audits relating to operations, quality, safety, environmental and client compliance requirements. Lead operational change initiatives, including process improvement, systems adoption, organisational design and integration of global best practice. Leadership & People Management Manage and lead direct reports in the UK including where appropriate: resource planning and recruitment. ensure that their performance effectively delivers the relevant company's services to its clients profitably. agree targets and objectives and regularly monitor their performance against these. regular communication through informal and formal channels such as team and one to one meetings. lead and promote business improvement, change and strategic projects. coach, mentor and train. Champion a culture of safety, quality, integrity, collaboration, innovation and customer focus. About you: Skills, Experience and Knowledge: Significant senior operational leadership experience in a technical services, engineering, inspection, asset integrity, energy, industrial, infrastructure or related environment. Proven track record of leading multi-site or field-based operations with responsibility for safety, quality, service delivery and commercial performance. Experience of managing operational budgets, workforce utilisation, project delivery, productivity and margin improvement. Strong understanding of regulated, safety-critical or compliance-led operational environments. Experience working with senior clients and leading operational teams to deliver complex technical services. Demonstrable ability to lead change, improve processes and build high-performing teams Passion for providing service excellence, drive to achieve results and a mindset that puts the 'customer' at the centre of everything they do. Strong commercial acumen, with the ability to balance customer service, operational risk, profitability and long-term business growth. Excellent planning, prioritisation and decision-making skills in complex and fast-moving operational environments. Clear communicator who can translate strategy into practical action and create accountability across teams. Collaborative approach, particularly in partnering with technical, commercial and corporate functions. High standards of integrity, safety leadership, professionalism and customer focus. IT skills - Microsoft Office Outlook, Word, Excel. Hubspot or compatible CRM. Why Join Us? This is an outstanding opportunity to join a leadership team and play a pivotal role in shaping operational performance, driving continuous improvement and delivering exceptional service to customers. You will have the opportunity to influence business strategy, lead talented teams and contribute directly to the long-term growth and success of the organisation. How to Apply? Please click the APPLY button to submit your CV and Covering Letter for this role. Candidates with experience as an Operations Manager, Head of Operations, Regional Operations Director, Service Delivery Director, Operational Excellence Director, General Manager, Technical Operations Director, Engineering Operations Manager, Business Operations Director or Operations Lead may also be considered for this role.
Jul 04, 2026
Full time
Job Title: Operations Director Location: Cambridge Salary: Competitive Job type: Permanent, Full-time About the Organisation: MISTRAS Group is a leading global provider of asset protection solutions, helping organisations maximise the safety, reliability and performance of their critical assets. Through a combination of inspection, engineering, testing, monitoring and data-driven solutions, MISTRAS supports customers across industries including energy, oil and gas, power generation, infrastructure, aerospace and manufacturing. With a strong focus on innovation, safety and operational excellence, MISTRAS helps clients reduce risk, ensure compliance and extend the life of their assets. About the Role: Reporting to the Vice President UK, the Operations Director is accountable for the safe, compliant, efficient and commercially effective delivery of UK operational services. This position will focus on operational leadership, service delivery, resource planning, project execution, performance improvement and client delivery, while working closely with the Technical Director to ensure technical standards, engineering integrity and specialist capability are embedded into operational practice. Key Responsibilities: Operational Leadership & Strategy Contribute to the organisation's UK business strategy, annual operating plan, budget and growth priorities. Translate strategic objectives into operational plans, performance measures and delivery priorities and successfully communicate these to the wider management team and employees in the UK. Creation and implementation of the company's operational processes in the UK and ensure operational teams follow approved processes, procedures, competence requirements and safe systems of work. Create, promote and report on operational KPI's including general performance, incidents, near misses, non-conformances and improvement actions. Ensure operations are delivered in accordance with applicable UK legislation, client requirements, project deliverables, budgets, industry standards and internal policies. Maintain effective operational risk management, including risk registers, project reviews, incident escalation and corrective actions and support external and internal audits relating to operations, quality, safety, environmental and client compliance requirements. Lead operational change initiatives, including process improvement, systems adoption, organisational design and integration of global best practice. Leadership & People Management Manage and lead direct reports in the UK including where appropriate: resource planning and recruitment. ensure that their performance effectively delivers the relevant company's services to its clients profitably. agree targets and objectives and regularly monitor their performance against these. regular communication through informal and formal channels such as team and one to one meetings. lead and promote business improvement, change and strategic projects. coach, mentor and train. Champion a culture of safety, quality, integrity, collaboration, innovation and customer focus. About you: Skills, Experience and Knowledge: Significant senior operational leadership experience in a technical services, engineering, inspection, asset integrity, energy, industrial, infrastructure or related environment. Proven track record of leading multi-site or field-based operations with responsibility for safety, quality, service delivery and commercial performance. Experience of managing operational budgets, workforce utilisation, project delivery, productivity and margin improvement. Strong understanding of regulated, safety-critical or compliance-led operational environments. Experience working with senior clients and leading operational teams to deliver complex technical services. Demonstrable ability to lead change, improve processes and build high-performing teams Passion for providing service excellence, drive to achieve results and a mindset that puts the 'customer' at the centre of everything they do. Strong commercial acumen, with the ability to balance customer service, operational risk, profitability and long-term business growth. Excellent planning, prioritisation and decision-making skills in complex and fast-moving operational environments. Clear communicator who can translate strategy into practical action and create accountability across teams. Collaborative approach, particularly in partnering with technical, commercial and corporate functions. High standards of integrity, safety leadership, professionalism and customer focus. IT skills - Microsoft Office Outlook, Word, Excel. Hubspot or compatible CRM. Why Join Us? This is an outstanding opportunity to join a leadership team and play a pivotal role in shaping operational performance, driving continuous improvement and delivering exceptional service to customers. You will have the opportunity to influence business strategy, lead talented teams and contribute directly to the long-term growth and success of the organisation. How to Apply? Please click the APPLY button to submit your CV and Covering Letter for this role. Candidates with experience as an Operations Manager, Head of Operations, Regional Operations Director, Service Delivery Director, Operational Excellence Director, General Manager, Technical Operations Director, Engineering Operations Manager, Business Operations Director or Operations Lead may also be considered for this role.
