Dovetail Recruitment Ltd

Receptionist Location: Ferndown, Dorset Salary: Competitive Salary (DOE) + Excellent Benefits Job Type: Full Time Permanent Join a Leading Premium Serviced Office Business Are you passionate about delivering exceptional customer service and creating outstanding client experiences? Our client is an established and highly respected provider of premium serviced office space, offering beautifully designed workspaces and first-class business facilities across multiple locations in the South of England. Renowned for delivering a five-star customer experience, they provide a professional, welcoming environment where businesses can thrive. They are now looking to recruit an enthusiastic and proactive Receptionist/Assistant Centre Manager to join their flagship business centre in Ferndown. Working closely with the Centre Manager, you will play a key role in ensuring the smooth day-to-day running of the centre, providing an exceptional experience for clients and visitors while supporting office operations, facilities coordination and administration. The Role This is a varied and customer-facing position where no two days are the same. As the first point of contact, you'll provide a warm and professional welcome to clients, visitors and contractors, ensuring every interaction reflects the high standards of the business. You'll help maintain the presentation of the centre to five-star standards, ensuring offices, meeting rooms and communal areas are always immaculate and client-ready. You'll also support client move-ins and move-outs, coordinate meeting room bookings, manage post and deliveries, replenish refreshments and ensure shared facilities are maintained throughout the day. Alongside delivering an outstanding customer experience, you'll support the operational running of the business centre by coordinating maintenance requests, liaising with contractors, maintaining accurate client records and assisting with operational reporting. You'll also play an important role in organising client events and helping to create a welcoming business community where clients enjoy coming to work. About You We're looking for someone with previous experience in customer service, front of house, reception, hospitality, serviced offices, office management or business support. You'll be a confident communicator with a professional and positive approach, someone who enjoys building relationships and takes pride in delivering exceptional service. You'll be highly organised, able to manage multiple priorities, have excellent attention to detail and be confident using Microsoft Office. Most importantly, you'll enjoy working in a premium customer-focused environment where service excellence is at the heart of everything you do. What's on Offer This is an excellent opportunity to join a growing organisation that genuinely invests in its people. You'll receive a competitive salary, an excellent benefits package, ongoing training and development, and the opportunity to progress your career into Centre Management. If you're looking for a varied role where you can make a real impact while working within a premium business environment, we'd love to hear from you. Apply today to find out more about this exciting opportunity.

Trainee Sales Executive 25,000 Basic Salary + Monthly Performance Bonus Ferndown, Dorset Full Time Permanent Looking to Start a Career in Sales? Are you confident speaking with people, building relationships and identifying opportunities? Do you have customer service experience and want to develop a rewarding career in sales? We are looking for a motivated and enthusiastic Trainee Sales Executive to join our growing team in Ferndown. This is an excellent opportunity for someone looking to break into sales and business development with full training, ongoing support and genuine career progression. No previous sales experience is required. If you have strong communication skills, enjoy speaking with customers and are eager to learn, we'd love to hear from you. About Us We are a leading provider of flexible workspace solutions, helping businesses across the UK find serviced offices, managed office space, meeting rooms and virtual office services. As our business continues to grow, we are expanding our sales team and looking for ambitious individuals who enjoy building relationships and delivering outstanding customer service. The Role As a Trainee Sales Executive, you will play a key role in generating new business opportunities and supporting prospective customers throughout their journey. This is a relationship-focused sales role involving a mixture of inbound enquiries, lead generation and partnership development. Key Responsibilities Respond to and qualify inbound customer enquiries Follow up previous and dormant opportunities Generate new business opportunities through outbound prospecting Build relationships with commercial brokers, referral partners and aggregators Support business development and lead generation activities Arrange customer appointments and office viewings Maintain accurate CRM records and sales activity Deliver an exceptional customer experience throughout the sales process Work towards individual and team performance targets What We're Looking For Previous customer service, retail, hospitality or office-based experience Excellent communication and relationship-building skills A confident and professional telephone manner Positive, proactive and self-motivated attitude Strong organisational and administrative skills Good IT skills, including Microsoft Office CRM experience would be advantageous but is not essential Desire to build a long-term career in sales and business development What's on Offer 25,000 basic salary Monthly performance bonus 25 days holiday plus bank holidays Company pension with 4% matched contribution Medicash health plan Life assurance Weekly lunch allowance Corporate wardrobe provided Quarterly event bonus Christmas celebrations and company social events Full training and ongoing development Genuine opportunities for career progression Why Apply? This is an ideal opportunity for someone looking to take their first step into a professional sales career with a growing and successful organisation. You'll receive full training, ongoing support and the chance to build valuable business development skills while earning performance-related bonuses and progressing within the business. No previous experience within serviced offices, flexible workspace, commercial property or business centres is required. Apply today and start building a successful career in s

Account Manager FMCG Retail Ringwood Are you an experienced Account Manager with a background in FMCG, retail, consumer goods or product development ? Do you enjoy managing customer relationships, developing new products, winning new business and working with major UK retailers? This is an opportunity to join a growing business that designs, develops and delivers innovative consumer products for leading retailers across the UK, Europe and the USA. You'll manage key customer accounts from initial concept through to production and delivery, working closely with design, marketing, logistics and operations to bring new products to market. The Account Manager role As an Account Manager , you'll manage existing retail accounts while identifying opportunities for growth through new business development , new product development (NPD) and commercial account management. You'll become a trusted partner to your customers, ensuring projects run smoothly from brief through to delivery while maximising profitability and customer satisfaction. Responsibilities Managing and developing key FMCG retail accounts Building strong relationships with UK retailers and existing customers Identifying and securing new business opportunities Presenting new product ideas and commercial proposals Managing New Product Development (NPD) projects from concept to launch Briefing internal design teams and reviewing artwork Managing pricing, quotations, margins and profitability Coordinating projects with logistics, warehouse, marketing, finance and suppliers Ensuring products are delivered on time and to customer expectations Supporting customers throughout the full project lifecycle Experience required Previous experience as an Account Manager , National Account Executive , Account Executive , Business Development Executive or similar commercial role Experience within FMCG , consumer goods , retail , packaging , manufacturing or product-based businesses Experience working with retailers, supermarkets, grocers or major customer accounts Strong commercial awareness and negotiation skills Excellent organisational and project management skills Ability to manage multiple projects simultaneously Strong communication and relationship-building skills Full UK driving licence and own transport Benefits Private Healthcare (AXA PPP) Health Cash Plan Optical, dental, therapies and mental health support Remote GP service 20 days holiday plus Bank Holidays Discretionary Christmas bonus Hybrid working (one day from home after probation) Beautiful offices located on the Somerley Estate Long-term career development Additional Information Some international travel will be required throughout the year, including trade shows and customer visits. If you're looking for an Account Manager job in Ringwood, FMCG Account Manager jobs, Retail Account Manager jobs, National Account Executive jobs or Business Development jobs within the consumer goods sector, we'd love to hear from you. This role could also suit candidates currently working as a National Account Executive, Account Executive, Business Development Executive, Category Executive, Category Manager, Retail Account Manager, Customer Manager, FMCG Account Manager or Product Manager.

Retail Associate Job in Gillingham/Shaftesbury Dovetail Recruitment are pleased to be working with a prestigious retailer in the Dorset/Hampshire area in recruiting for a Retail Associate. The company have been established for over 50 years and they provide a high level of service to their clients. The Retail Associate role will involve presenting jewellery, advising on products, making sales, needle piercing and undertaking light repairs. This candidate will spend time in both the Gillingham and Shaftesbury stores. Duties and Responsibilities: Responsible for delivering first class customer service assisting with purchases and upselling additional products Providing information on stocked products and their features General administration and arranging visual merchandise in the windows and cabinets Taking payments, issuing receipts and guarantees Knowledge and Experience: Superb customer service skills A professional retail background Professional and confident communication skills Computer literacy A proactive and bright approach Salary and Benefits: Salary £DOE per annum 20 days + bank holidays Training and development offered Working 5 days per week across Monday Saturday 8.45 am 5.00 pm (Thursday and Sunday off)

German Speaking Project Manager / Account Manager South London (Hybrid Working) £32,000 - £35,000 DOE + Benefits + Career Development German Speaking Project Manager, German Account Manager, Client Services, Project Coordinator, DACH, FMCG, Packaging Are you a fluent German speaker with experience in project coordination, account management or client services? Do you enjoy working in a fast-paced environment managing multiple clients, deadlines and priorities? We are working with a well-established international packaging and design agency based in South London who are looking for a German Speaking Project Manager / Account Manager to join their growing team. This is a client-facing role working with German-speaking clients across the DACH region. You will be responsible for managing multiple projects from brief through to delivery, ensuring work is completed accurately, on time and to a high standard. The role requires excellent organisation, attention to detail and the ability to manage multiple workflows simultaneously. You will act as the main point of contact for clients, coordinating internal teams including design and production, managing timelines, handling project administration, and ensuring clear communication throughout the project lifecycle. This includes monitoring deadlines, supporting reporting, and assisting with budgets and invoicing. We are looking for someone fluent in German and English with at least 2 years experience in project coordination, account management, client services or a similar role where managing multiple projects, customers or workflows is key. Strong organisational skills, excellent communication ability and a proactive, detail-focused approach are essential. You must also be able to commute to South London and have the right to work in the UK. We welcome applications from candidates with experience in client services, account management, project coordination, customer service operations, logistics, supply chain, FMCG, packaging, manufacturing, marketing or creative agency environments. Experience within IT, construction or engineering project management is not suitable for this role. This is an excellent opportunity to join a successful international business with strong career development, hybrid working and the chance to work with well-known global brands.

Supply Chain Coordinator We're looking for a Supply Chain Coordinator to join our growing FMCG business supporting some of the UK's leading retailers. This is an excellent opportunity for someone with experience in Supply Chain, Purchasing, Procurement, Inventory, Logistics or Customer Supply who wants to build broader end-to-end supply chain experience. Unlike many coordinator roles, you'll gain exposure across Demand Planning, Supply Planning, Purchasing, Inventory Management, Forecasting, Logistics and S&OP (Sales & Operations Planning), working closely with internal teams, retail customers and international suppliers. You'll receive training and development across key supply chain disciplines, including factory forecasting, container planning, stock management and supply planning, giving you valuable experience that can support future progression into Supply Planning, Demand Planning, S&OP or Supply Chain Management. Key Responsibilities Support the day-to-day operation of the Supply Chain and S&OP function Work closely with Commercial, Purchasing, Demand Planning, Logistics and Supply Chain teams Attend S&OP meetings and support reporting, analysis and planning activities Raise and manage Purchase Orders (POs) Liaise with suppliers, retail customers and overseas factories Ensure products are accurately set up and maintained within SAP and internal systems Support forecasting, inventory management and stock control activities Monitor supplier deliveries and maintain accurate system information Analyse stock levels and support supply chain performance improvements Support internal and external stakeholder communication across the supply chain You'll ideally have: Experience within Supply Chain, Purchasing, Procurement, Logistics or Inventory Management Strong organisational and communication skills Excellent attention to detail Experience managing multiple priorities Understanding of stock management and supply chain processes Experience using SAP or other ERP systems would be advantageous Benefits Annual salary reviews Company bonus 25 days holiday increasing with service Option to purchase additional holiday Medical cash plan Enhanced maternity and paternity leave Pension scheme Learning and development opportunities Cycle to Work scheme Free parking This role would suit candidates with experience as a Supply Chain Coordinator, Supply Chain Administrator, Purchasing Assistant, Purchasing Administrator, Logistics Coordinator or similar. If you are interested in this Supply Chain Coordinator role, please apply now or give us a call.

Part Time Business Support and Appointment Coordinator Job in Southbourne Our client is customer focused business, and a trusted specialist in their industry with a thriving network. They provide expert advice and outstanding customer service, building a reputation on delivering bespoke products, built to last. Their Business Support Team is at the heart of delivering an exceptional customer experience. The Business Support and Appointment Coordinator will act as a key link between their customers and the wider team, ensuring every stage of the customer journey runs smoothly by providing outstanding service, support, and professionalism throughout. As Business Support and Appointment Coordinator, you will play a vital role in the day-to-day success of the business, providing essential administrative, customer service, and operational support. No two days are the same, you'll be speaking with customers, handling inbound and outbound calls, coordinating appointments, and helping customers take the next step in their journey. Salary and Benefits: An hourly rate of 13.00 per hour plus commission Working each Saturday from 9.30 am - 3.00 pm with additional hours to cover holidays Residential parking close by Pension contribution Annual leave allowance Duties and Responsibilities: Provide day-to-day administrative and operational support to help ensure the smooth and efficient running of the business Assisting customers with queries they have in the show room Answering customer calls, supporting them with a wide range of queries Support the wider Business Support Team with a range of coordination and administrative tasks to maintain high service standards across the business Build strong working relationships with the wider team through clear communication and a collaborative approach Assist in maintaining accurate records, systems, and processes to support operational efficiency and service delivery Minimum Skills and Experience: Previous experience in a customer service, administrative, business support, or coordination role Strong communication skills with the ability to build rapport and handle conversations professionally and empathetically Strong organisational skills with the ability to manage multiple tasks and priorities effectively Excellent attention to detail and ability to maintain accurate records A proactive and positive approach, with the ability to work collaboratively as part of a team Familiarity with CRM systems and customer databases This Part Time Business Support and Appointment Coordinator job in Southbourne would suit candidates who are seeking a role working one day per week on a Saturday, however, have the flexibility to cover holidays within the team.