Hospitality IQA - London

FIND are a specialist staffing business, servicing the Skills, Learning & Apprenticeship markets across the UK. We re representing one of the leading training & apprenticeship providers in the Hospitality Sector.

We're looking to speak with experience Hospitality Trainer, Coaches and Quality Assurers, looking to step into an L&D Development Role, supporting experienced and new trainers.

Key Responsibilities:

• Deliver face-to-face and remote coaching, mentoring, and teaching support
• Identify trainer development needs and build tailored training plans
• Support trainers through structured induction, CPD, and qualifications (e.g. TAQA, Learning and Skills Mentor)
• Conduct regular teaching observations, giving actionable feedback to improve learner outcomes

Drive Quality and Compliance

• Champion continuous improvement aligned with the Education Inspection Framework
• Use quality assurance tools (e.g. e-portfolios, learner data) to identify gaps and underperformance
• Work closely with Area Managers and other departments to ensure delivery consistency

Maximise Learning Impact

• Design and run upskilling workshops, coaching interventions, and risk-based training sessions
• Collaborate with employers during site visits to monitor the quality of apprenticeship delivery
• Keep up to date with sector trends and innovation in digital and in-person learning strategies

Requirements:

• Ideally hold a Level 4 TAQA qualification or willing to achieve this
• Based in or near London, with flexibility for regular travel
• A natural coach and mentor with a genuine passion for developing others
• Prior experience delivering Hospitality Apprenticeships, with previous experience in a front or back of house role!