Job Description
Field Care Supervisor - Leeds
Join our community care service as a Field Care Supervisor, where you play a crucial role in insuring high-quality person-centred care is delivered to clients in their own homes. This position is a vital link between care staff, clients and management.
Your new role
Client Care and Quality Assurance
- Conduct initial assessments and regular reviews of client care plans and risk assessments
- Perform spot checks, quality monitoring visits
- Ensure care delivery meets individual needs and preferences
- Respond promptly to client concerns or complaints and escalate where necessary
- Attend Multi agency meetings as required
- Support teams with appointments and well being
- Maintain regular communication with clients and staff, keeping records up to date
- Supervise, support and mentor staff
- Conduct Supervisions, competency checks
- Provide shadowing, introductions and help identify training needs
- Participate in team meetings
- Assist in the rota planning and ensure adequate staffing
- Provider emergency cover when required
- Promote safe working practice
- Act as liaison between clients, staff and management
- Ensure timely reporting
- Collaborate with external agencies, professionals involved in care provision
- Effective communicator
- Meet KPI's
Proven Experience in Care / Health field (2 years) supervising staff, clear understanding of confidentiality, safeguarding and CQC regulations.
- Promote company culture, best practice in line with policies, regulation and contractual obligations
- Ability to work independently, use of IT Microsoft office suite, Car driver and access to car
- Knowledge and understanding of best practice, Care certificate, RFQ level 2/ 3, first aid, Moving and Handling, Medication trained
Benefits
Competitive Salary
Opportunities for Continued development
Supportive team environment
Company benefits - discounts, eye test vouchers, and others
To apply for the Field Care Supervisor Role, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role
