Leasehold Officer

MMP Consultancy are working with a fantastic organisation to recruit a Leasehold Sales Officer to join them on Temporary basis, in North London.

Key Responsibilities:

• Review applicants in line with Group's policy and GLA/Homes England guidelines including obtaining references where relevant.
• Day to day liaison with vendors and purchasers to ensure resales reservations are secured at the earliest opportunity
• Working to ensure all resales and staircasing activity is delivered in line with regulatory criteria to audit standard
• Monitor Resident Sales inbox and maintain regular liaison with vendors and purchasers.
• Review and assess applicants in line with the Group's policy and GLA / Homes England requirements
• Respond to enquiries and applications within prescribed timescales
• Maintain accurate records and filing systems
• Ensure sensitive information is maintained confidentially in line with the group's Data Protection policy
• Maintain good communication with solicitors, surveyors/valuers and leaseholders
• Ensure compliance with the clients policies and procedures
• Progress transactions within set timescales to ensure no financial loss
• Progress all transactions ensuring all files are kept up to date, scanned and uploaded on SharePoint and Dynamics
• Update colleagues in Housing Services, Finance and Income & Recovery Teams on completion of any relevant transaction
• Update spreadsheets as required
• Progress and report on resales, staircasing and other leasehold transactions
• Process invoice payments to suppliers within required timescales
• Maintain good internal working relationships
• Keep abreast of housing legislation change
• Conduct market research and regularly check competitors websites and literature.

• Experience of dealing with members of the public
• A proven track record of providing a customer service to a range of service users in a housing environment
• Experience of dealing with residential conveyancing process.
• Knowledge of property transactions and housing legislation
• Knowledge of Leasehold and Freehold sales from a housing background